BT SYNERGY 3200 User Manual
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
User
Guide
BT Synergy 3200 SMS
Digital Cordless SMS Telephone
YOU MUST
SUBSCRIBE TO YOUR
NETWORK PROVIDER’S
*CALLER DISPLAY AND *CALL WAITING
SERVICES BEFORE THESE FEATURES WILL
WORK. TO USE SMS YOU MUST SUBSCRIBE
TO A *CALLER DISPLAY SERVICE AND YOU MUST
NOT WITHHOLD YOU NUMBER.
NOTE: SOME OTHER NETWORK PROVIDER
LINES MAY
NOT BE COMPATIBLE WITH THIS SMS SERVICE.
*A QUARTERLY FEE IS PAYABLE
Please open this page for an ‘at a glance’
guide to your Synergy 3200 SMS
1
At a glance
Handset
Liquid Crystal Display
Display shows you
incoming caller’s details,
the name and number you
have dialled and status of
the handset.
Also used to display SMS
text messages.
Secrecy/Power button
In standby, press and hold
to switch off your handset.
During a call press to stop
your caller hearing you,
so you can talk to someone
close by.
Also used as a delete, edit
and exit button.
Talk button
Use to make, receive
and end calls.
Keypad
Handsfree button
Lets you make and
receive calls using the
loudspeaker.
Up/Down &
volume buttons
Use to adjust the handset
earpiece speech volume
and handset and base
ringer volume.
Also lets you access and
scroll through the
directory, redial and calls
list, and enter a pause
when storing numbers in
the directory.
Menu button
Lets you open the menu
and confirm menu
selections.
SMS button
Press to enter the SMS
menu or if you have new
SMS messages press this
button to access messages
directly.
Conf/#button
Lets you select FasTxT
(predictive text).
Also enables you to hold
a 3-way conversation.
Recall/Int button
Lets you make internal calls.
Also used when connected
to a switchboard/PBX
and with some BT Select
Services.
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Explanation of the
display icons
Icon Meaning
Battery exhausted
Battery weak
Battery half-full
Battery full
Handset off-hook
EXT
External call
INT
Internal call
HANDSET+?
New number in Calls list
Keypad locked
Signal strength
Signal strength icon is permanently displayed when the handset is registered to the base.
Flashes when handset is not registered to any base.
Flashes when you have new SMS messages.
Page button
Lets you page the handset.
Also used to register handsets.
Charging light
ON – Handset charging.
Power/In use light
ON – Standby.
Flashes – In registration mode.
Flashes – During a call.
Flashes – When the phone rings.
Flashes – To indicate new SMS
messages.
Signal indicator
New Calls
Messages
Time
Battery level
Date
Standby display
Base
SYNERGY 1
?New calls: 1
Messages: 9
29 Jun 10:25
Synergy 3200 SMS
DECT
Digital Clarity
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Quick Guide Information for the handset settings.
Function
Answer/End a call
Make a call
Redial a number
Store a number in the
memory
Dial a number in the
memory
Adjust the earpiece/
handsfree volume
Secrecy on/off
Transfer call to another handset
Three way conversation
Access Redial and Calls list
Read New SMS message
*Read stored SMS message
*Send SMS message
Set handset ringer volume
Set base ringer volume
Key combination
scroll through
to Ed. Phonebook enter name
enter number to continue or to end.
to Phonebook scroll to entry if
necessary
During the call or until the required volume is
reached.
During the call to switch on, press again to switch off.
enter handset number
Dial external phone no. enter handset number
or to return to external caller press
for 5 last numbers called
CALLS for details of 20 last calls received.
When is flashing to open first message.
select Inbox/Outbox to message you want
to read.
select New message type message phone no.
to Handset Menu to Ring Volume
to set level
to Setup to Base Volume
to set level
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Note
*If you have no unread messages you can press the SMS button as a short cut to the
SMS functionality.
4
Menu Structure
SMS New Message
Inbox MSG I-N Message View Delete
Transfer
Send To
Phonebook
Edit
Message
Message Send To
Outbox MSG I-N Message View
Delete
Delete All
Settings
Confirm?
Send
Receive
09110235029
0161274599
(9)Terminal nr.
Phonebook
Ed Phonebook Add Entry Name? Number?
Edit Entry
Delete Entry
Keypad Lock Off
On
Warning TonesHandset Menu Key Press
Low Battery
Out of Range
Ring Volume Volume off
Volume 1
Volume 2
Volume 3
Volume 4
Volume 5
Babycall Off
On
Number
OffMonitor Mode
On
5
Volume offEar Volume
Volume 1
Volume 2
Volume 3
Volume 4
Volume 5
Int. Melody Melody 1
Melody 2
Melody 3
Melody 4
Melody 5
Ext. Melody Melody 1
Melody 2
Melody 3
Melody 4
Melody 5
Auto Answer off
on
Handset Name
Language English
Francais
Deutsch
Italiano
Espanol
Setup Time setting DD/MM HH/MM
Base Volume Volume off
Volume 1
Volume 2
Volume 3
Volume 4
Volume 5
Menu Structure
6
Important. If you make a mistake you can return to the previous menu heading by pressing the ✘ button. If you press
and hold the ✘ button at any time you will return to the idle screen. After 30 seconds if no buttons are pressed
the handset will automatically return to the idle screen.
Base Melody Melody 1
Melody 2
Melody 3
Melody 4
Melody 5
Base Id
Select Base Automatic
Base 1
Base 2
Base 3
Base 4
Remove HS
PIN Code PIN Code?
Ring Priority Off
On
Def. Priority
Dialling Mode Pulse Mode
Tone Mode
Recall 1
Recall 2
Recall
PABX Setup PABX Code 1 PIN Code?
PABX Code 2
Pause Setup
PIN Code?
3 Seconds
5 Seconds
Default PIN Code? Confirm?
Registration Base 1 PIN Code? Search 1-4
Base 2
Base 3
Base 4
Menu Structure
7
In this guide
At a glance
Handset 1
Base station 2
Display icons 2
Quick Guide 3
Menu structure 4
Introduction 8
Unpacking your
Synergy 3200 SMS 9
For your records 9
Safety information 10
Setting up 11
Plan the location 11
Using the telephone 14
Making and receiving calls 14
Call timer 14
Handsfree 15
Redial 15
Secrecy 16
Name and number
Phonebook 16
Paging handsets 19
Baby call 19
Room monitor mode 20
Handset settings 21
Base settings 25
Caller Display and
Call Waiting 28
Caller Display 28
Calls list 29
Call Waiting 30
Using additional handsets
and bases 31
Internal calls 34
Transferring calls 34
Help 37
General information 40
Guarantee 40
Technical information 41
Switchboard compatibility 41
Switchboard external line
access code 41
Recall 41
Index 43
Note
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.
Note
For instructions on SMS text messaging, please see the separate Using SMS user guide.
8
Introduction
Your Synergy 3200 SMS has been designed for ease of use and
made to the high standards set by BT.
Please read the instructions carefully
before use and keep this user guide for
future reference.
DECT
By purchasing the Synergy 3200 SMS
you now own a product which combines
the advantages of cordless operation
with the performance of a high
quality corded telephone. It complies
with the Digitally Enhanced Cordless
Telecommunications (DECT)
standard and offers unparalleled quality
and features.
You can use up to 5 handsets with your
Synergy 3200 base station without the
need for additional wiring.
This user guide applies to both single
and multiple handset systems. The
internal call functions described in this
guide apply only to Synergy 3200 base
stations with more than one handset
connected.
INTRODUCTION
Digital Clarity
DECT
Page
Power/In use Charging
Synergy 3100
Important
If you wear a hearing aid, please note
that the Synergy 3200 works by
sending radio signals between the base
station and the handset. These signals
may interfere with some hearing aids,
causing a humming noise.
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INTRODUCTION
Unpacking your Synergy 3200 SMS
For your records
If anything is missing, please contact
your place of purchase immediately.
One Synergy 3200 SMS
base station
One Synergy 3200 SMS
handset
2 x NiMH AAA
re-chargeable batteries
One power supply for
base station
One telephone line cord
One belt clip
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of
purchase is required so please keep
your receipt.
Enter your Base station PIN here:
See page 26 for more information.
Digital Clarity
DECT
Page
Synergy 3200 SMS
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10
General
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. The item code
for the mains power supply is 872260.
Do not open the handset or base
station. This could expose you to high
voltages or other risks. Contact the
Synergy Helpline 08706 058 047 for
all repairs.
Radio signals transmitted between
the handset and base may cause
interference to hearing aids.
It is recommended that advice from
a qualified medical expert be sought
before using this product in the
vicinity of emergency/intensive care
medical equipment.
It is recommended that if you have
a pacemaker fitted you check with a
medical expert before using this
product.
Your product may interfere with other
electrical equipment, e.g. TV and radio
sets, clock/alarms and computers if
placed too close. It is recommended
that you place your product at least
one metre away from such appliances
to minimise any risk of intereference.
Never dispose of batteries in a fire.
There is a serious risk of explosion and/
or the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth,
or an anti-static wipe. Never use
household polish as this will damage
the product. Never use a dry cloth
as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
battery pack is being recharged.
This is normal. However, we
recommend that you do not place
the product on antique/veneered
wood to avoid damage.
Do not stand your product on carpets
or other surfaces which generate
fibres, or place it in locations
preventing the free flow of air over
its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp conditions, such as bathrooms.
Do not expose your product to fire,
explosive or other hazardous
conditions.
There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the duration
of the storm.
Safety information
INTRODUCTION
Before you use your Synergy 3200 SMS
for the first time, it is important to have
the handset batteries fully charged. The
batteries need to charge continuously for
at least 16 hours to reach full charge.
3 Charge the handset batteries
for at least 16 hours
2 x NiMH AAA rechargeable batteries
are supplied.
Install the batteries as shown.
Slide the battery compartment cover into
place (the battery cover may be found
in the packaging with the batteries).
2 Install the batteries
11
1 Connect the power supply to
the base
Plan the location
Position your Synergy 3200 SMS within
2 metres of a power socket and phone
socket otherwise extension cables will
be required.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not place your Synergy 3200 SMS
product in the bathroom or other humid
areas.
Setting up
Follow these steps to set up your Synergy 3200 SMS ready for use
Plug the power adaptor into the mains
power socket and switch on. The green
Power/In Use light comes on.
Note
The base station must be plugged into
the mains power socket at all times.
SETTING UP
12
Place the handset on the base. The red
charging light will come on. The handset
comes pre-registered to the base station
as SYNERGY 1. This is shown on the
display. The icon is also shown on
the display and the battery icon.
Once the handset is fully charged, the
display shows a full battery symbol.
BATTERY LEVELS
WEAK HALF-FULL FULL
Battery low warning
If the handset battery symbol is empty
and flashing, and you hear a warning
beep every 10 seconds, you will need
to recharge your handset before you can
use it.
Battery performance
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries, type:
rechargeable Nickel Metal Hydride
(NiMH); Size AAA; Capacity 550 mAh;
1.2V. Using unapproved batteries will
invalidate your guarantee and may
damage the telephone.
To keep your batteries in the best
condition, leave the handset off the
base station for a few hours at a time
(after the initial 16 hour charge).
Fully discharging the batteries at least
once a week will help them last as long
as possible.
However, charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
can be obtained from the BT Synergy
Helpline on 08706 058 047.
After charging your handset for the first
time, subsequent charging time for the
battery is approximately 6-8 hours a
day. Batteries and handset may be come
warm during charging. This is normal.
Under ideal condition the handset
batteries should give about 14 hours
talk time or 350 hours standby on a
single charge. (This does not mean you
can unplug the base station or leave it
for this length of time without charge.)
Please note however, that new NiMH
batteries do not reach full capacity
until they have been in normal use for
several days.
Note
The symbol on your handset display
indicates when you are in range of the
base station. If the symbol flashes and
you hear a warning beep, you
are out of range and will need to move
closer to the base station.
The handset has a range of 300 metres
outdoors and up to 50 metres indoors.
The stated range of this product is
measured in open field conditions.
Walls, ceilings and metal structures will
reduce the maximum range.
SETTING UP
13
5 Connect the telephone line cord
6 Attach the belt clip (optional)
Customer Helpline
If you have any difficulties setting up
your Synergy 3200 SMS please call the
Helpline on 08706 058 047.
Note
It is recommended that you do not
connect the telephone line cord to the
phone socket until your handset is fully
charged. This will prevent the risk of
the batteries discharging during a
conversation which could cause you to
lose a call.
Your Synergy 3200 SMS is now ready
for use.
Fit the belt clip onto the back of the
handset if required.
Slot
4 Connect the telephone line cord
to the base station
SETTING UP
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