BT SYNERGY 3105 User Manual

User Guide
BT SYNERGY 3105
Section
Welcome…
to your BT Synergy 3105 digital cordless telephone
Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors (in ideal conditions).
Use Caller Display to see who is calling and keep track of unanswered calls*.
Register up to 5 handsets to the base without the need for additional wiring, giving you a complete phone system on a single line.
The BT Synergy 3105 is a Digitally Enhanced Cordless Telecommunications (DECT) product and is GAP compatible.
* You must subscribe to your network provider’s Caller Display service for this
feature to work. A quarterly fee is payable.
This User Guide provides you with all the information you need to get the most from your phone.
You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.
Need help?
If you have any problems setting up or using your BT Synergy 3105, contact the Helpline on 0870 605 8047.
Alternatively, you may find the answer in ‘Help’ at the back of this guide.
Section
Got everything?
BT Synergy 3105 base BT Synergy 3105 handset 2 x NiMH AAA rechargeable batteries Battery compartment cover Mains power adaptor (Item code: 872260) Belt clip Telephone line cord
In addition if you have purchased a BT Synergy 3105 with multiple handsets you will receive the following for each handset.
BT Synergy 3005 handset BT Synergy 3005 charger 2 x NiMH AAA rechargeable batteries Battery compartment cover Mains power adaptor (Item code: 003313) Belt clip
4
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . .6
Setting up . . . . . . . . . . . . . . . . . . . . .6
Attach belt clips (optional) . . . . . . . . .8
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . .9
Base . . . . . . . . . . . . . . . . . . . . . . . . .10
Display icons . . . . . . . . . . . . . . . . . . .11
Navigating the menu . . . . . . . . . . . . .12
Menu map . . . . . . . . . . . . . . . . . . . . .13
Using the phone
Switch handset on/off . . . . . . . . . . . . .14
Make an external call . . . . . . . . . . . . .14
Preparatory dialling . . . . . . . . . . . . . .14
End a call . . . . . . . . . . . . . . . . . . . . . .14
Receiving calls . . . . . . . . . . . . . . . . . .15
Earpiece volume . . . . . . . . . . . . . . . .15
Handsfree . . . . . . . . . . . . . . . . . . . . .15
Redial . . . . . . . . . . . . . . . . . . . . . . . .16
Secrecy . . . . . . . . . . . . . . . . . . . . . . .17
Paging . . . . . . . . . . . . . . . . . . . . . . .17
Phonebook
Store a name and number . . . . . . . . .18
Dial from phonebook . . . . . . . . . . . . .18
Edit an entry . . . . . . . . . . . . . . . . . . .19
Delete entries . . . . . . . . . . . . . . . . . .20
Handset settings
Keypad beeps . . . . . . . . . . . . . . . . . .21
Ringer volume . . . . . . . . . . . . . . . . . .21
External/Internal ringer melody . . . . . .22
Keypad lock . . . . . . . . . . . . . . . . . . . .22
Auto talk . . . . . . . . . . . . . . . . . . . . . .23
Name handset . . . . . . . . . . . . . . . . . .23
Language . . . . . . . . . . . . . . . . . . . . .24
Base settings
Ringer volume . . . . . . . . . . . . . . . . . .25
Ringer melody . . . . . . . . . . . . . . . . . .25
Select base . . . . . . . . . . . . . . . . . . . .26
Change base PIN . . . . . . . . . . . . . . . .26
Default settings . . . . . . . . . . . . . . . . .27
Caller Display & Call Waiting
Caller Display . . . . . . . . . . . . . . . . . . .29
Calls list . . . . . . . . . . . . . . . . . . . . . .29
View the Calls list . . . . . . . . . . . . . . . .29
Dial a Calls list number . . . . . . . . . . . .30
Copy to phonebook . . . . . . . . . . . . . .30
Delete an entry . . . . . . . . . . . . . . . . .31
Delete the entire list . . . . . . . . . . . . . .31
Call Waiting . . . . . . . . . . . . . . . . . . . .31
Accept call . . . . . . . . . . . . . . . . . . . . .32
Additional handset settings
Register handset to base . . . . . . . . . .33
De-register handsets . . . . . . . . . . . . .34
Internal calls . . . . . . . . . . . . . . . . . . .35
Transferring calls . . . . . . . . . . . . . . . .35
3-way conversation . . . . . . . . . . . . . .36
Handset priority . . . . . . . . . . . . . . . . .36
Help
Replacing handset batteries . . . . . . . .38
Helpline . . . . . . . . . . . . . . . . . . . . . .40
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . .41
Cleaning . . . . . . . . . . . . . . . . . . . . . .42
Environmental . . . . . . . . . . . . . . . . . .42
Guarantee . . . . . . . . . . . . . . . . . . . . .43
Returning your phone . . . . . . . . . . . . .44
How many telephones can you have? . .45
R&TTE . . . . . . . . . . . . . . . . . . . . . . .45
Declaration of Conformance . . . . . . . .46
Connecting to a switchboard . . . . . . . .46
Access code . . . . . . . . . . . . . . . . . . . .46
Recall . . . . . . . . . . . . . . . . . . . . . . . .46
Dialling mode . . . . . . . . . . . . . . . . . .47
Insert a pause . . . . . . . . . . . . . . . . . .47
Length of pause . . . . . . . . . . . . . . . . .48
For your records . . . . . . . . . . . . . . . . .48
In this guide
5
Getting started6
WARNING
Do not place your BT Synergy 3105 in the bathroom or other humid areas.
Handset range
The BT Synergy 3105 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. When there is no clear line of sight between the base and handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.
Signal strength
The symbol on your handset display indicates when you are in range. When you are out of range, it flashes and BASE 1 is displayed.
The base station must be plugged into the mains at all times.
IMPORTANT
Do not connect the telephone line until at least one of the handsets is fully charged.
The base station must be plugged into the mains power at all times.
You must charge your handset for 16 hours before you can use it.
Which socket?
Power socket
Telephone line socket
Location
You need to place your BT Synergy 3105 within 2 metres of a mains power and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid interference.
Your BT Synergy 3105 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
Setting up
1. Plug the mains power cable into the base. Use the power supply with the clear plastic end.
The green Power/In use light comes on.
2. Plug the telephone line cord into the base.
3. Insert the 2 x AAA NiMH batteries supplied. Then slide the battery compartment cover into place.
4. Place the handset on the base to charge for at least 16 hours. The red Charging light comes on (the red Charging light stays on even when the batteries are full charged). The handset is pre-registered to the base as SYNERGY HS 1. This is shown on the display. When the handset is fully charged the display shows a full battery symbol.
5. After 16 hours, plug one end of the telephone line cord into your BT Synergy 3105 base and the other end into the telephone wall socket.
Talk/Standby time
Under ideal conditions, fully charged handset batteries should give about 14 hours talk time or 350 hours standby time on a single charge.
Your BT Synergy 3105 is now ready for use.
Getting started
BATTERY LOW WARNING
If the handset battery symbol is empty and flashing, and you hear a warning beep every minute, you will need to recharge your handset before you can use it.
Battery performance
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).
New NiMH batteries do not reach full capacity until they have been in normal use for several days.
Running the batteries right down at least once a week will help them last as long as possible.
The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/ standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Synergy Helpline 0870 605 8047.
Under no circumstances should non-rechargeable batteries be used. Use only approved Nickel Metal Hydride batteries (NiMH) size AAA capacity 550mAL 1.2V. Using unapproved batteries will invalidate your guarantee and may damage the telephone
7
8
Getting started
Range indicator
The symbol on your handset display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base.
Keep the charger connected to the mains power at all times.
Helpline
If you have any difficulties setting up your BT Synergy 3105, please call the BT Synergy Helpline on 08706 058 047.
If you have purchased the BT Synergy 3105 with multiple handsets
1. Connect the mains power adaptor to the charger(s) and switch on. Use the power supply with the red plastic end.
2. Insert the batteries and charge the handset(s) for at least 16 hours.
Your BT Synergy 3005 additional handsets come pre-registered to the base as SYNERGY HS2, SYNERGY HS3 and SYNERGY HS4. This is shown on the display.
Your BT Synergy 3105 handset is now ready for use
Attaching the belt clip (optional)
SLOT
..
Getting to know your phone 9
Handset buttons
Volume/Scroll/Redial/Calls list
Adjust earpiece volume page 15; handset and base ringer volume,
Scroll through the directory, menu
options, redial and Calls list.
During a call, press to stop your
caller hearing you, page 17.
Also used as a delete, edit and
Press to make, receive and end
For use with switchboards, page 46
Switches handset On and Off,
pages 21 and 25.
Open redial list, page 17.
Open Calls list, page 29.
Secrecy
exit button.
Talk
calls, page 14.
Used with the keypad lock.
Star
Recall/Power
and BT Calling Features.
page 14.
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Int
Ring indicator
Flashes when the phone is ringing and remains on when phone is in use.
Display
Shows caller’s details, name and/or number you have dialled and the status of the handset.
Handsfree
Make and receive calls using the handsfree mode, page 15.
Menu
Use to access and select the options in the menu.
Phonebook
Opens the 50 name and number phonebook, page 18.
Internal
Lets you make calls between handsets registered to the base, page 35.
10
Getting to know your phone
Base
Page
Page
Press to page the handset, page 17.
Charging light (RED)
Comes on when the handset
is on the base.
DECT
Digital Clarity
BT Synergy 3105
Charging
Power/In use
Power/In use light (GREEN)
On when the power is on.
Flashes when the handset is in use.
Getting to know your phone
Display icons – This is where the icons will appear.
11
Standby screen
To change the name of
your handset, e.g.
BEDROOM, see page 23.
EXT
INT
SYNERGY HS1
Icon Steady Flashing
EXT
External line in use Incoming call
Internal call Internal call from another handset
INT
In calls list* New call received in calls list
EXT
INT
3 way conversation in progress
Battery weak
Battery half full
Battery full
Phonebook
Menu in use
Handset linked to base Out of range or searching for base
In handsfree mode
* For these features to work you must subscribe to your Network Provider’s Caller Display or Call Waiting Services.
HS1
The handset number is displayed at all times when in standby mode (even if you change the handset name).
12
Exit or go back one level in the menu
Press . Or press and hold to return to standby.
If no buttons are pressed for 15 seconds, the handset reverts to standby automatically.
Getting to know your phone
Navigating the menus
Your BT Synergy 3105 handset has a menu system which is easy to use. Each menu has a list of options, which you can see on the menu map on the following page.
When the handset is switched on and in standby:
1. Press to open the main menu then press and to scroll to the menu option you want.
2. Press to view the sub-menus for the displayed menu, then use and to select further menu options and to confirm any settings.
For example to change the handset ringer volume:
1. scroll to
RING VOL
.
HANDSET
scroll to
2. Scroll and to select volume to confirm.
Menu map
Getting to know your phone
13
Phonebook
List Add Delete Modify
Setup
Base Vol Base Mel Sel Base Del H/S PIN Code Priority Dial Mode Recall PABX Default
Handset
Beep Ring Vol Earpiece Vol Internal Mel External Mel Auto Ans Name Language
Register
BS 1 2 3 4
Using the phone14
When the handset is off and it is placed back on the base it will switch back on automatically.
Switch handset on/off
1. Press and hold to switch the handset off.
Or
Press any button to switch the handset on.
Make an external call
1. Press then dial the number you want.
If you make a mistake when preparatory dialling, press to delete.
Call timer
The display shows the duration of all external calls, both during the call and for a few seconds after you hang up.
Caller Display
If you have subscribed to your network’s Caller Display service, the caller’s number (and name if stored in the phone book) is displayed. See page 29 for more information.
Preparatory dialling
Preparatory dialling allows you to enter the number before pressing the button. You can correct any mistakes before you actually make the call.
1. Enter the number to be dialled.
2. Press to dial the number.
End a call
1. Press or place the handset back on the base.
Receiving calls
CALL
When the phone rings, the display shows EXT symbol flashes.
1. Press or if the handset is on the base, simply lift it up and speak.
Earpiece volume
During a call:
1. Press or to select volume 1 to 5.
In standby:
1. Press then to display
2. Press then to display
3. Press then or to select volume 1 to 5.
4. Press to confirm.
5. Press and hold to return to standby.
HANDSET
EAR VOL
and the
.
.
Handsfree
Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.
Using the phone
15
16
Using the phone
To switch back to the handset at any time, press again.
During a handsfree call, press or to change the volume.
Any number entered during a call after a or will not be stored in the redial list.
Make a call in handsfree
1. Dial the number then press .
2. Press to end the call.
Answer a call in handsfree
When the phone rings:
1. Press and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press . The call is transferred to the loudspeaker.
2. Press to end the call.
Redial
The last 5 numbers called are stored in the redial list for quick and easy redialling. The name will be displayed instead of the number, if a name/number match is found in the phonebook (see page 18). The most recent number will be shown first.
Using the phone
1. Press repeatedly to display and scroll through the redial list.
2. With the number you want displayed, press to dial.
Secrecy
Use secrecy during a call to mute your voice so that you can talk to someone nearby without your caller hearing you.
1. Press , you now.
2. Press again to return to your caller.
MUTE
is displayed. Your caller cannot hear
17
Paging
You can alert handset users that they are wanted or locate a missing handset.
1. Press on the base. The handsets will ring and the
2. Press to stop the paging ring
Page
displays will flash
Page
INT####
.
Or
Press any button on the handset.
Paging calls cannot be answered by a handset.
18
1
6䊴6
8
Using the phone
Entering names
Use the keypad letters to enter names, e.g. to store TOM:
Press once to enter T. Press three times to enter O. Press once to enter M.
Writing tips
If you make a mistake, press to delete the last character or digit.
Press once to insert a space, or twice to insert a hyphen (-). Press three times to enter 1.
Phonebook with Caller Display
If you subscribe to a Caller Display service, and want the names in your Phonebook displayed instead of the phone numbers, you must store the full telephone number including the full dialling code.
Insert a ‘pause’ in a stored number
You may need to enter a pause when storing international numbers, charge card numbers or if you connect your telephone to a switchboard. (For more information on use with a switchboard, see page 46)
When storing a number, at the point you want to insert a pause, press and hold until P is displayed.
You may enter as many pauses as required.
Phonebook
You can store up to 50 names and numbers in the Phonebook. Names can be up to 8 characters long and numbers up to 20 digits.
Store a name and number
1. Press to display
2. Press and
3. Scroll to
NAME?
4.
ADD
Is displayed. Use the keypad to enter a name
(8 characters max).
5. Press .
NUMBER?
number and press .
Now either press to enter another entry or press and hold to return to standby.
Dial from the phonebook
1. Press to display
2. Press and
3. Press or to scroll to the entry you want.
Or
LIST
is displayed.
PHONEBK
.
, then press .
is displayed, enter the telephone
PHONEBK
LIST
is displayed. Press again.
.
8
Using the phone
19
Press then use or to scroll to the entry you want.
Or
Press then enter the first letter of the name you want, e.g. for Tom, press to search for names beginning with T.
4. Press to dial.
Edit an entry
1. Press to display
PHONEBK
2. Press then to scroll to
.
MODIFY
.
3. Press then or to scroll to the entry you want to edit and press .
4. Edit the name, using to delete characters and the keypad to enter new ones then press .
The number is displayed.
5. Edit the number, using to delete digits and the keypad to enter new ones then press .
6. Press and hold to return to standby.
If you want phonebook entries to be recognised by Caller Display and to display the name of the person calling then you must enter the full telephone number including dialling code.
20
Using the phone
Delete entries
1. Press to display
2. Press then to scroll to
3. Press then or to scroll to the name of the entry you want to delete and press .
4. The number for the entry is displayed, press again.
The display shows
5. Press to confirm deletion.
6. Press and hold to return to standby.
PHONEBK
CONFIRM?
.
DELETE
.
Handset settings
Keypad beeps
When you press a button on your handset, you hear a beep. You can switch the beeps on and off.
1. Press then to display
2. Press to display
3. Press to display
4. Press or to select to confirm.
5. Press and hold to return to standby.
Ringer volume
Select from volumes 1 to 5 or turn the ringer off completely if you do not want to be disturbed.
1. Press then to display
2. Press then to display
The current ring volume is displayed and played.
3. Press or to select (you will hear a sample ring) and press to confirm.
4. Press and hold to return to standby.
BEEP
KEYTONE
HANDSET
.
ON
or
OFF
HANDSET
RING VOL
VOLUME 1
.
then press .
then press
.
then press .
to 5or
VOL OFF
21
22
8
9
8
Handset settings
External/Internal ringer melody
You can set different melodies for internal and external calls. There are 5 melodies to choose from.
1. Press then to display
HANDSET
2. Press then to display either
.
INT MEL
or
EXT MEL
and press .
The current ringer melody is displayed and played.
3. Press or to select the melody you want and press to confirm.
4. Press and hold to return to standby.
If you press any button (except and )while the keypad lock is on, the display flashes PRESS 89*.
Keypad lock
Lock the keypad to prevent numbers from being accidentally dialled while carrying the handset around.
1. Press then . The keypad is now locked.
To unlock the keypad again:
1. Press then then .
Or
Press then .
Auto talk
When the handset it on the base, you can answer a call just by picking it up. When auto talk is switched off, you will always have to press to answer a call. The default setting is On.
1. Press then to display
2. Press then to scroll to
3. Press or to select
ON
HANDSET
AUTO ANS
or
OFF
and press to
.
and press .
confirm.
4. Press and hold to return to standby.
Name a handset
The handset name is pre-set to
SYNERGY
. You can personalise each handset to the name you want, using up to a maximum of 8 characters.
1. Press then to display
2. Press then to scroll to
HANDSET
NAME
and press .
.
3. Press to delete the current name and then use the keypad to enter a new name and press to confirm.
4. Press and hold to return to standby.
Handset settings
Use the button to correct any mistakes.
23
24
Handset settings
To return the handset to English:
1. Press then three times.
2. Press then seven times.
3. Press then or until ENGLISH is displayed and press
to confirm.
Language
You can change the language used on the handset display. Choose from English, Francais, Deutsch, Nederl, Italiano, Espanol, Portuges, Norsk, Dansk, Svenska and Suomi.
1. Press then to display
2. Press then to scroll to
HANDSET
.
LANGUAGE
and press .
3. Press or to scroll and display the language you want and press to confirm.
4. Press and hold to return to standby.
25 SectionBase settings
Ringer volume
Select from volumes 1 to 5 or turn the ringer off completely if you do not want to be disturbed.
SETUP
1. Press then to display
2. Press the display shows
3. Press or to select will hear a sample ring) and press to confirm.
4. Press and hold to return to standby.
Ringer melody
Choose from 5 base ringer melodies.
1. Press then to display
2. Press then to display
3. Press or to select sample ring) and press to confirm.
4. Press and hold to return to standby.
VOLUME 1
MELODY 1
.
BASE VOL
to 5or
SETUP
.
BASE MEL
to 5(you will hear a
, press .
VOL OFF
and press .
(you
25
26
Base settings
Select a base
If a handset it registered to more than one base, you can select which one it will use. (For more information on registering your handset to another base, see page 33.)
SETUP
1. Press then to display
2. Press then to display
3. Press or to select
BASE 1
.
SEL BASE
to 4or
and press .
and press
AUTO
to confirm.
4. Press and hold to return to standby.
IMPORTANT
If you change the base PIN, keep a record of new number by writing in the space provided on page 48.
You need your base PIN for registering handsets and for some other optional settings.
The original PIN setting is 0000.
Change base PIN
SETUP
1. Press then to display
2. Press then to display Display shows
PIN?
.
PIN CODE
and press .
3. Enter your 4-digit PIN then press . Display shows
NEW PIN
.
4. Enter a new PIN and press .
RETYPE
Display shows
.
5. Enter the new PIN again to confirm and press .
6. Press and hold to return to standby.
Default settings
You can reset your BT Synergy 3105 to its original/default settings.
SETUP
1. Press then to display
2. Press then to display Display shows
PIN?
.
DEFAULT
and press .
3. Enter the 4-digit base PIN and press .
The display flashes
and then
SYNERGY HS 1
BASE 1
Your BT Synergy 3105 is now reset to its default settings.
Base settings
If you reset your phone you will delete any Phonebook, Redial and Calls list entries.
27
.
28
Base settings
Handset and base default settings are:
Earpiece volume
Handset & base ringer volume
. . . . . . . . . . . . . . . . . . . 3
. . . . . 3
Internal and External handset & base melody
PIN code
Handset name
Handset language
Button beeps
Battery low indicator beeps
Out of range warning beeps
Auto answer
Dialling mode
. . . . . . . . . . . . . . . . . . . . . 1
. . . . . . . . . . . . . . . . . . . . . . . . . . . 0000
. . . . . . . . . . . . . . . . . . . . . SYNERGY
. . . . . . . . . . . . . . . . . English
. . . . . . . . . . . . . . . . . . . . . . On
. . . . . . . . On
. . . . . . . On
. . . . . . . . . . . . . . . . . . . . . . . On
. . . . . . . . . . . . . . . . . . . . . . DTMF
Pause after picking up line/ dial out code
Phonebook
Redial list
Calls list
. . . . . . . . . . . . . . . . . . . . . . . 3 seconds
. . . . . . . . . . . . . . . . . . . . . . . . . Empty
. . . . . . . . . . . . . . . . . . . . . . . . . . Empty
. . . . . . . . . . . . . . . . . . . . . . . . . . . . Empty
SectionCaller Display and Call Waiting
29
Caller Display
If you subscribe to a Caller Display service you can see the caller’s number on the handset display (unless it has been withheld) before you answer the call. If your BT Synergy 3105 finds a name/number match in your handset phonebook, the name will be displayed instead.
Calls list
Whether you answer a call or not, the caller’s details are stored in the calls list.
When you have new entries in the calls list the icon will flash in the handset display.
Up to 20 names/numbers can be stored in the calls list. When the calls list is full, a new call replaces the oldest call.
View the calls list
1. Press to open the calls list then scroll or through the list.
If a name/number match is found in the phonebook, the caller’s name will be displayed.
IMPORTANT
To use Caller Display and Call Waiting you must first subscribe to the service from your network provider. A quarterly fee is payable.
For more information on BT Calling Features, call BT free on 0800 800 150.
Caller information not available
Occasionally the telephone number of the caller is not available and cannot therefore be displayed.
In this case, your display will show one of the following explanatory messages:
WITHHELD – caller has withheld their number
UNAVAILA – the network is unable to send the number
RINGBACK – following a ringback request
OPERATOR – call is via the operator
PAYPHONE – call is from a payphone
INTERNAT – call is from an
international number
Ensure that you store the full telephone number, including the area code, otherwise the name will not match the number stored in the phonebook.
30
Caller Display and Call Waiting
See page 18 for details on how to enter a name.
Once stored in the phonebook, the entry will be deleted from the calls list.
2. Press to display the caller’s number, press again to see the time and date of the call.
3. Press to return to the calls list or press and hold to return to standby.
Dial a calls list number
1. Press to open the calls list then scroll or to the entry you want.
2. Press to dial the number.
Copy a number to the phonebook
1. Press to open the calls list then scroll or to the entry you want and press .
ADD
2. Press until the display shows again to display
NAME?
then press
3. Enter the name (of up to 8 characters) and press to confirm.
Delete an entry
1. Press to open the calls list then scroll or to the entry you want and press .
ADD
2. Press until the display shows
to display
DELETE?
then press or
3. Press and the entry is deleted.
Delete the entire list
1. Press to open the Calls list then press .
DEL ALL
is displayed.
EMPTY
2. Press to confirm and the display shows
for 2
seconds.
Caller Display and Call Waiting
31
Call Waiting
If an incoming call arrives while you are already on the phone, you will hear a soft beep every 5 seconds. This beep is not audible to the person you are speaking to. The second caller’s number (and name if stored in the phonebook) will appear on the handset display.
Instead of the engaged tone, the second caller will hear an announcement to hold on as you know they are waiting.
IMPORTANT
To use Call Waiting you must first subscribe to the service from your network provider. A quarterly fee is payable.
32
R
R
R
Caller Display and Call Waiting
You can use to switch back and forth between the two calls without disconnecting either.
The second caller is only charged for their call from the moment you answer, not while they are waiting for your initial contact.
Accept a Call Waiting call
If, during a call, you hear the call waiting beep:
1. Press to put you current call on hold and speak to the second caller.
2. Press again to return to your first caller.
To end the first call and take the second call:
1. When speaking to the first caller, press to end that call.
2. Your handset will ring, press again to connect to the waiting caller.
33 SectionAdditional handsets & bases 33
Up to 5 handsets can be registered and operated from any one BT Synergy 3105 base.
With additional handsets, you can make internal calls between two handsets while a third is making an external call.
Each handset can be registered on up to 4 bases.
Register handset to base
Make sure the handset is close to the base.
At the base:
1. Press and hold until you hear two beeps (after
Page
about 10 seconds) then release.
At the handset:
2. Press then scroll to
REGISTER
and press .
IMPORTANT
Each additional handset you buy must be registered with the base.
Remember to charge the batteries of new handsets for at least 16 hours before use. If the display shows NOT REG, and is flashing, your handset is not yet registered with the base.
Your handset is supplied pre-registered as Handset 1 to its base (Base 1).
If you have purchased a Multiple pack, the additional handsets supplied will be pre-registered as Handset 2, Handset 3, Handset 4. All handsets will be pre-registered to Base 1.
34
Additional handsets & bases
If the handset does not find the base, it will return to the previous menu. If this happens, try registering again using a different base number. Make sure you are close to the base.
You cannot deregister the handset you are using.
The display shows
BS 1 2 3 4
. The numbers that are flashing indicate other bases that the handset is already registered to.
4
3. Enter - for the base you want to register to,
1
followed by your base PIN (original setting 0000) then press .
The display shows
SEARCH 1,2,3,4
. and flashes
until the handset locates the base.
When the base is located, the handset will be automatically selected and shown on the display.
De-register handsets
SETUP
1. Press then scroll to
DEL HS
2. Scroll to The display shows
and press .
PIN?
3. Enter your PIN (original setting
and press .
0000
) and press .
4. Scroll or to select the handset (1-5) you want to de-register then press . Display shows
CONFIRM?
5. Press to confirm.
Once deregistered, the handset display shows
NOT REG
.
Internal calls
Int
Int
Int
If you have more than one handset registered to the base, you can make internal calls between handsets.
1. Press and enter the handset number you want to call, (1-5).
The receiving handset rings and the display shows
INT
and the number of the handset calling.
2. Press to end the call.
Transferring calls
You can transfer an external call to another handset registered to the base.
During an external call:
1. Press then the number of the handset you want (1-5).
The caller is put on hold.
2. When the other handset answers you can talk to them and press to transfer the call.
Or
If the other handset does not answer, press to speak to your caller again.
Additional handsets & bases
35
36
Int
Int
Additional handsets & bases
If the handset does not answer, press to speak to your caller again.
On a 3-way call, the call can only be ended by the handset that set it up.
Press to exit the call.
3-way conversation
You can talk to an external caller and an internal caller at the same time on your handset.
During an external call:
1. Press to put your caller on hold. Enter the number of the internal handset (1-5) you wish to transfer the call to.
2. When the handset answers, press and hold for about 3 seconds.
You can now start your 3-way conversation.
3. Press to end the call.
Handset priority
If you have more than one handset registered to the base, you can select one handset (or the base) to ring first. You can also set the number of rings before the other handsets start ringing.
1. Press then scroll to
2. Scroll to
3. Scroll to
PRIORITY
SELECT
and press .
SETUP
and press .
and press .
Additional handsets & bases
37
4. Scroll to select the option you want, either
HS 1-5
and press .
Display shows
5. Scroll to the number of rings you want and press to confirm.
PRIORITY
6. Press to confirm.
switch OFF or scroll to
RINGS 1-9
is displayed.
.
OFF
is displayed. Press to
ON
and press to switch ON.
BASE
or
38 Section
Help38
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.
For spare AAA rechargeable batteries, please contact the BT Synergy Helpline 0870 605 8047.
Remove the battery compartment cover and remove the existing batteries. Insert new batteries and replace the compartment cover.
Problems Possible cause
No display The batteries may be flat or dead. Recharge or replace
No dial tone Check that the telephone line cord is plugged into the
the batteries.
Is the handset switched off? To switch on, see page 14.
phone socket.
Check that the base is connected to the mains power and switched on.
Help
Problems Possible cause
You cannot link up Is flashing in the display? You may be out of with the base station range, move closer to the base.
Check that the base is connected to the mains power and switched on.
Are the batteries low or flat? If so, charge the batteries or replace them if necessary.
If using more than one base, check that you are connected to the correct base. See page 26.
No ring on the handset Check that the ringer volume is switched on, see page 21.
Check that the base is plugged into the phone socket and that it is also connected to the mains power and switched on.
Buzzing noise on my Sometimes, your BT Synergy 3105 and other DECT GAP radio, TV, computer compatible handsets can interfere with other electrical or hearing aid equipment if placed too close. Try moving at least one
metre away from such appliances.
39
The handset is not Check that the base is plugged into the mains socket charging properly and switched on.
40
Help
Problems Possible cause
Check that you are using the correct power adaptor plug. BT Synergy 3105 base – Item Code 872260. BT Synergy 3005 charger – Item Code 003313.
Check that the handset is sitting correctly in the base.
Check that the handset batteries have been correctly fitted.
Cannot adjust an Someone else might be making changes using another option in the base handset. Try again when the other handset user has station finished.
Have you pressed to confirm your selection?
BT Synergy 3105 Helpline
0870 605 8047
Call the dedicated BT Synergy Helpline
if you are having difficulties using your BT Synergy 3105.
if you need replacement batteries or a mains power lead
Lines open 9am – 5.30pm, Monday to Friday and
9.30am – 2.30pm Saturday.
BT accessories and replacement items
For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:
IMPORTANT
This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Safety information
General
Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the power supply used with the base is 872260. The item number for the power supply used with the charger is 003313 (only applicable when you have purchased the BT Synergy 3105 Multiple pack).
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT Synergy Helpline 0870 605 8047.
Do not open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Contact the Helpline for all repairs.
Radio signal transmitted between the handset and base may cause interference to hearing aids.
It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.
41General information
42
General information
It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.
Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Cleaning
Clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surface.
Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
General information
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm.
Guarantee
Your BT Synergy 3105 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Synergy 3105 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
43
44
General information
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning it, please read the Help section beginning on page 38, or contact the BT Synergy Helpline on 08706 058 047, 9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564444 or a local qualified repairer.
Returning your phone
If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please not that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.
General information
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Synergy 3105 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring.
With different telephone types there is not guarantee of ringing, even when the REN is less than 4.
Only use approved power supply, item code 872260 for base station or 003313 for charger (only applicable if you have purchased the BT Synergy 3105 Multiple pack).
Only use approved AAA NiMH rechargeable batteries.
R&TTE
This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
45
46
General information
Declaration of Conformance
Hereby, Suncorp Technologies declares that this BT Synergy 3105 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for the BT Synergy 3105 is published on the website:
http://www.suncorptech.com/bt
Connecting to a switchboard
This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code.
Recall
Recall R is used when connected to certain switchboards (PBXs) and some BT Calling Features, or those services available via your network provider.
General information
Dialling mode
SETUP
1. Press then scroll to
2. Scroll to
3. Press or to select either
Automatically insert a pause after access code
With some switchboards, you may be required to dial a pause after entering the switchboard access code (e.g. 9) to enable you to get an outside line.
This feature automatically inserts a pause between the access code and the telephone number you have entered in the phonebook. However, for this feature to work, you must still enter the access code before the telephone number when storing the number in the Phonebook.
1. Press then scroll to display
2. Scroll to display
3. Scroll to
4. Enter the PIN (original code 0000) and press .
5. Enter the switchboard access code (e.g. 9) and press .
DIAL MODE
PBX 1
and press .
PABX
and press .
and press to display
and press .
TONE
or
PULSE
SETUP
and press to confirm.
and press .
PIN?
47
48 General information
Length of pause
You can also adjust the length of the pause to 3 or 5 seconds, according to the switchboard.
1. Press then scroll to
2. Scroll to display
3. Scroll to
PAUSE
4. The display shows If you want a 5 second pause, press to display
5. Press to confirm your choice.
For your records
Date of purchase:
Place of purchase:
PABX
.
3 SEC
.
SETUP
.
and press .
5 SEC
.
Serial number:
For guarantee purposes proof of purchase is required so please keep your receipt.
Enter your BT Synergy 3105 base PIN here:
[
///////
(see page 26 for more information)
]
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Synergy 3105 (11/03) 4 Designed and produced by The Art & Design Partnership Ltd. Printed in China
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