BT SYNERGY 3000 User Manual
YOU MUST
SUBSCRIBE TO YOUR
NETWORK PROVIDER’S
CALLER DISPLAY AND CALL
WAITING SERVICES BEFORE THESE
FEATURES WILL WORK. A QUARTERLY
FEE IS PAYABLE.
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for registration to the BT Synergy 3100 or 3500 base station. It may also be
registered to other DECT GAP compatible bases, with possible limited availability of some functions.
Synergy 3000
Handset and Charger
User
Guide
Please open this page for an ‘at a glance’
guide to your Synergy 3000
1
At a glance
Handset
Recall/Power button
For use with a switchboard/PBX
and BT Select Services, see page 25.
Also used to switch off the handset,
see page 14.
Keypad
Talk button
Use to make, receive and end calls,
see pages 14 and 15.
Secrecy button
During a call press to mute the
call so your caller cannot hear
you talk to someone close by, see
page 17.
Also used as a delete, edit and
exit button, see pages 20-21.
Volume buttons
Use to adjust the handset
earpiece speech volume and
handset ringer volume, see pages 15
and 26.
Also used to access the redial and
calls list and scroll through the
directory, menu options, redial and
calls list.
Menu button
Use to access and select the
options in the menu, see page 4.
Internal button
To make internal calls between
handsets registered to the base,
see pages 17-18.
Phonebook button
Use to access the 50 names and
numbers stored in the phonebook,
see page 19.
Red light
To indicate that the phone is
ringing or in use.
Handsfree button
Use to answer calls or make a
call using the handsfree mode,
see page 16.
Liquid Crystal Display
Display shows you incoming
caller’s details, the name and/or
number you have dialled, and the
status of the handset, see page 2.
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Charging light
Lights up red to indicate
charging when the handset
is on the charger.
Charger
Explanation of
the display icons
Icon Steady Flashing
EXT
External line in use Incoming call
INT
Internal call Internal call from another handset
In calls list New call received in calls list
3 way conversation in progress
Battery exhausted
Battery weak
Battery half-full
Battery full
Phonebook
Menu in use
Handset linked to base station Out of range or searching for base station
In handsfree mode
EXT
INT
SYNERGY HS2
EXT
INT
HS2
Displays the number of
the handset at all times.
Standby screen
To personalise the
name of your handset,
see page 28.
Synergy 3000
Charging
Quick Guide
Information for the handset settings
QUICK GUIDE
Function
Answer a call/End a call
Make a call
Redial a number
Store a number in the
memory
Dial a number in the memory
Adjust the earpiece volume
Secrecy on/off
Transfer call to another handset
Three way conversation
Access to redial list
Access to calls list
Set handset ringer volume
Key combination
*
enter the name enter the telephone
number
During a call, press the during a call until
the required level is reached.
During a call, press to switch on and again to
switch off.
enter handset number
enter handset number
– keep pressing to scroll.
– keep pressing to scroll.
HANDSET RING VOL
to select volume
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Important. *If the handset is sitting in the charger when a call comes in, you can pick it up and answer it
automatically without pressing the button.
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MENU STRUCTURE
Menu Structure
Phonebook Add
Delete
Modifiy
Setup Base Vol
Base Mel
Sel Base
Del H/S
PIN Code
Handset 1.....5
Vol Off
Melody 1.....5
Base 1.....4
Auto
PIN?
PIN?
Handset 1.....5
New PIN
Retype
Priority
Dial Mode
On
Off
Select
Tone
Pulse
Base
Handset 1.....5
Recall Recall 1
Recall 2
Cont......
PABX
Default
PBX1
PBX2
Pause
PIN?
PIN?
PIN?
3 Sec
5 Sec
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MENU STRUCTURE
Handset Beep
Ring Vol
Ear Vol
Int Mel
Ext Mel
Auto Ans
Name
Keytone
Low Batt
Outrange
Volume 1.....5
Vol Off
Ear Vol 1.....5
Melody 1.....5
Melody 1.....5
On
Off
On or Off
On or Off
On or Off
Register
Language
BS 1234
English
Francais
Deutsch
Nederl
Italiano
Espanol
Portuges
Norsk
Dansk
Svenska
Suomi
PIN?
Important. If you make a mistake you can return to the previous menu heading by pressing the ✘ button.
If you press and hold the
✘ button at any time you will return to the standby screen. After 30 seconds if no
buttons are pressed the handset will automatically return to the standby screen.
6
IN THIS GUIDE
In this guide
Note
There is a detailed INDEX at the end of this guide, see page 35.
At a glance
Handset 1
Display icons 2
Quick Guide 3
Menu structure 4
Introduction 7
Unpacking your
Synergy 3000 8
For your records 8
Safety information 9
Setting up 10
Plan the location 10
Using the telephone 14
Making and receiving calls 14
Call timer 14
Handsfree 16
Redial 16
Secrecy 17
Internal calls 17
Transferring calls 18
Name and number
Phonebook 19
Caller Display and Call Waiting 22
Using Caller Display 22
Calls list 23
Call Waiting 24
Handset settings 26
Help 31
General information 33
Guarantee 33
Technical information 34
Switchboard compatibility 34
Index 35
Note
In this user guide, we’ve included helpful tips
and useful notes. They are shown in a white box
like this.
7
INTRODUCTION
Introduction
Your Synergy 3000 Handset and Charger has been designed
for ease of use and made to the high standards set by BT
Please read the instructions carefully before
use and keep this user guide for future
reference.
DECT
By purchasing the Synergy 3000 Handset
and Charger you now own a product which
combines the advantages of cordless
operation with the performance of a high
quality corded telephone. It complies with
the Digitally Enhanced Cordless
Telecommunications (DECT) standard and
offers unparalleled quality and features.
If you have purchased a Synergy 3100 or
Synergy 3500 base station you can use up to
5 handsets with it without the need for
additional wiring.
This user guide applies to both single and
multiple handset systems. The internal call
functions described in this guide apply only
to Synergy 3100 or 3500 base stations with
more than one handset connected.
The Synergy 3000 may also be registered to
other DECT GAP compatible bases but with
possible limited availability of some functions.
Digital Clarity
DECT
Page
Power/In use Charging
Synergy 3100
Important
If you wear a hearing aid, please note that the
Synergy 3000 works by sending radio signals
between the base station and the handset. These
signals may interfere with some hearing aids,
causing a humming noise.
Note
If you register the Synergy 3000 to the Synergy
3500 you will not be able to access the answering
machine features using the Synergy 3000 handset.
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8
INTRODUCTION
Unpacking your Synergy 3000
Handset and Charger
Check that your Synergy 3000 is complete.
If anything is missing, please contact your
place of purchase immediately.
One Synergy 3000 handset
One Synergy 3000 charger
One power supply for charger
(item code 003313)
2 x AAA rechargeable
batteries (Ni-MH)
One belt clip
One battery cover
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For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
Synergy 3000
Charging
9
Safety information
General
Only use the power supply included with
the product. Using an unauthorised power
supply will invalidate your guarantee and
may damage the telephone. The item
number for the mains power supply used
with the charger is 003313.
Only use the approved rechargeable
batteries supplied. Spare rechargeable
batteries are available from the Synergy
Helpline 08706 058 047.
Do not open the handset or charger.
This could expose you to high voltages or
other risks. Contact the Helpline for all
repairs.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
It is recommended that advice from a
qualified expert be sought before using
this product in the vicinity of emergency/
intensive care medical equipment.
It is recommended that if you have a
pacemaker fitted you check with a medical
expert before using this product.
Your product may interfere with other
electrical equipment, e.g. TV and radio
sets, clock/alarms and computers if placed
too close. It is recommended that you
place your product at least one metre away
from such appliances to minimise any risk
of interference.
Never dispose of the batteries in a fire.
There is a serious risk of explosion and/or
the release of highly toxic chemicals.
Cleaning
Simply clean the handset and charger with
a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will
damage the product. Never use a dry cloth
as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries
are being recharged. This is normal.
However, we recommend that you do not
place the product on antique/veneered wood
to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or place
it in locations preventing the free flow of air
over its surfaces.
Do not submerge any part of your product
in water and do not use it in damp conditions,
such as bathrooms.
Do not expose your product to fire, explosive
or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the power
and telephone line cord for the duration of
the storm.
SAFETY INFORMATION
10
Setting up
Follow these steps to set up your Synergy 3000 Handset and
Charger ready for use
Plan the location
Position your Synergy 3000 within 2 metres
of a power socket otherwise extension cables
will be required.
Make sure it is at least 1 metre away from
other electrical products to avoid interference.
Do not place your Synergy 3000 product in the
bathroom or other humid areas.
Note
The Synergy 3000 has a range of up to 300 metres
outdoors and up to 50 metres indoors. The range
will be reduced when there is no clear line of sight
between the base and handset. Thick stone walls
can severely affect the range.
SETTING UP
Plug the adaptor into the mains power supply
and switch on.
Note
The charger must be plugged into the mains power
socket at all times.
Plug the power adaptor into the mains power
socket on the underside of the charger.
1
Connect the power supply to
the charger