BT Synergy 2150 User Manual

SERVICE BEFORE YOUR
PROVIDER’S CALLER DISPLAY
DISPLAY THIS
Synergy 2150
Digital cordless telephone and answering machine featuring DECT
SYNERGY 2150 WILL
INFORMATION
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Please open this page for an ‘at a glance’ guide to your Synergy 2150.
Please open this page for a further ‘at a glance’guide to your Synergy 2150.
Please open this page for a further ‘at a glance’guide to your Synergy 2150.
At a glance
Del
Scrolls up through the display.
Deletes numbers on the display before dialling.
Talk
Press to make and answer calls or to use in handsfree mode.
Power/Secrecy
Switches the handset on and off.
During a call, mutes your voice so your caller cannot hear you, and you can talk privately to someone else in the room.
Locks the keypad so you cannot press the buttons accidentally.
Synergy 2150
Options
Opens the set up menu.
Confirms setting you want.
Int
Lets you make an internal call or transfer a call.
Phonebook
Scrolls down through the display.
Displays the directory.
End
Press to end a call. Press to step back through options menu.
Keypad
LNR
Press to redial the last number called.
Inserts a Pause when storing a number in the memory.
1
Recall
Used to access some BT Select Services and when using your phone with a switchboard.
Base
Charging light
Comes on when the handset batteries are being charged and goes off when they are fully charged.
Synergy 2150
Charging
In use light*
Comes on when the line is in use. Flashes when a message has been left or a call has been logged.
*Will also flash in registration mode.
Display symbols
1. Indicates programming mode.
2. TAM on/off/messages (when flashing).
3. External line is in use.
4. Handset in use.
5. Indicates an internal call or when
transferring a call to another handset.
6. Secrecy feature is on. Your caller cannot hear you.
7. Battery status indicator.
8. Confirms active signal between
handset and base.
9. Handset loudspeaker.
10. Handset number.
11. A new call has been received.
In Use
Power light
Comes on while the
Power
mains power is switched on. Flashes to indicate Day/Time needs setting.
Page
Page
Press to page the handset from the base.
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MENU STRUCTURE
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Call Screen
Only when TAM is answering
Play
Message
Message screen
Delete old
Memo
Caller ID
Phone book
View
Delete old
VIP
New entry
Save
Delete
VIP 1
VIP 2
Name:
Tel. number:
Change entry
Delete entry
Dial entry
Delete all
Notepad View
Save
HS setting Ext ringer
Int ringer
Key tone
Melody
Volume
Melody
Volume
On
Off
Language Deutsch
English
Francais
Dial mode
Flash time
Base ringer
Base setting
TAM settings
Waiting…
Base PIN:
S
ee next page
Italiano
Espanol
Select base Best base
Base 1-4
Show base Base name
Set new name
On
Off
Base 1-4
HS priority
Change PIN New PIN
PSTN prefix PSTN prefix
Call barring
Registration Base 1-4
Remove HS Handset 1-5
Network
Tone
Pulse
100MS
Others
Melody
Volume
No priority
Handset 1-5
number
NO
HS
PSTN
PBX
MENU STRUCTURE FOR THE ANSWERING MACHINE
Tam setting Speaker
Day/Time
TAM mode Ans/Record
Announce Ans/Record
Ring counts
Verbal
Remote PIN PIN: 0000
Volume 0123
Day: 1234567
Time: 00:00
Answer only
*TAM off
Answer only
246
on
off
Answering machine features
Play
Change
Delete
Play
Change
Delete
Handsfree
Skip backward
Delete (messages)
Play
Skip forward
Stop
Record memo
In this guide
At a glance 1 Key features 5 Introduction 7
Unpacking your Synergy 2150 8 For your records 8
Safety instructions 9 Setting up 10 Using your Synergy 2150 13
Making and receiving calls 13 Using the notepad 17 Using the phonebook 18
Using your Synergy 2150 answering machine 21
Message playback 26 Remote access 29 Remote access quick guide 30
BT Select Services 31
Using Caller display 31 Using VIP feature 33 Call waiting 33 Other services 34
Optional settings 35 Base station settings 37 Using additional handsets 41 Operating with additional
base stations 44 Connecting to a switchboard 45 Maintenance 47 Help 48 Technical information 50 Technical specification 51 Index 52
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.
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Key features
Up to five handsets work from one base
You can make internal calls
between handsets, transfer an external caller to another handset and hold three way calls between two handsets and an external caller.
Make internal and external calls at the same time
With the maximum of five
handsets registered to the base station, your Synergy 2150 lets you use all of them together. One handset can be making an external call while
KEY FEATURES
the other four handsets are being used to make separate internal calls.
Enhanced call clarity
Highly advanced digital
technology (DECT) ensures much clearer calls than the older style phones.
20 name and number directory
Store up to 20 of your most
important or frequently dialled names and numbers in the phonebook. It’s then easy to display and dial numbers in the phonebook. Each handset has an individual directory.
Excellent handset range
Under ideal conditions you
can use your Synergy 2150 handset at up to 300 metres from the base station outside, or up to 50 metres inside.
Notepad
Saving you the need of a pen and paper, you can simply note down a phone number on your Synergy 2150 handset’s memory during a call. You can then look the number up later or add it to the phonebook.
14
minute recording capacity
Offers the benefits of digital recording.
Caller Display & Calls Log
Let’s you know who’s calling you before answering the telephone, allowing you to decide whether or not to answer the call.
Handsfree via handset
This function lets you keep your hands free, for example, to take notes. It also enables others in the same room to hear and join in the call.
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Remote access
You can call your Synergy 2150 from another TouchTone telephone to switch it on or play back your messages.
Last 5 number redial
Display and redial any of the last five numbers called from your handset.
Keypad guard
This prevents accidental dialling while carrying the handset around.
KEY FEATURES
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Introduction
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Your Synergy 2150 has been designed for ease of use and made to the high standards set by BT.
Please read the instructions carefully before use and retain this user guide for future reference.
DECT
By purchasing the Synergy 2150 you now own a product which combines the advantages of cordless operation with the performance of a high quality corded telephone. It complies with the Digitally Enhanced Cordless Telecommunications (DECT) standard and offers unparalleled quality and features.
Building up a phone system
INTRODUCTION
You can use up to 5 handsets with your Synergy 2150 base station without the need for additional wiring.
Synergy 2150
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Synergy 2150
Charging
In Use
Power
Page
This user guide applies to both single and multiple handset systems. The internal call functions described in this guide apply only to Synergy 2150 base stations with more than one handset connected.
Important
If you wear a hearing aid, please
note that the Synergy 2150 works by
sending radio signals between the base
station and the handset. These signals
can interfere with hearing aids,
causing a humming noise.
Synergy 2150
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Unpacking your Synergy 2150
If anything is missing, please contact your place of purchase immediately.
For your records
Date of purchase:
Synergy 2150
handset.
Synergy 2150
base station.
Handset
Battery pack.
Plug mounted,
13 amp mains adaptor.
Telephone
line cord
Synergy 2150
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Synergy 2150
Charging
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Power
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Place of purchase:
Serial number (on the underside of telephone base):
Purchase price:
For warranty purposes, proof of purchase is required, so please keep your receipt.
INTRODUCTION
Enter your Base Station PIN here
See pages 12 and 38 for more information.
Enter your remote access security PIN code here.
See page 26 for more information.
Belt clip
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Safety instructions
Use only the approved battery pack supplied. Spare
batteries – Item Code: 871996 are available from BT Shops and the Synergy Helpline 0845 602 1041.
Do not try to use any other power supply except the one provided, otherwise you may permanently damage your Synergy 2150. It may also invalidate approval of this apparatus. To get a replacement Synergy 2150 base station power supply unit – Item Code 872073 – contact the Synergy Helpline 0845 602 1041.
There is a slight chance your phone could be damaged by
SAFETY INSTRUCTIONS
recommend that you unplug your Synergy 2150 from the mains power and telephone socket during storms.
Equally, the handset as well as any additional chargers you purchase can also become warm during charging. We advise against placing these products on antique, veneered or wooden surfaces as damage may occur.
expose the equipment or batteries to fire and water.
9
an electrical storm. We
The Synergy 2150 will produce a certain amount of heat during operation.
Do not use the Synergy 2150 in damp, humid conditions such as bathrooms. Do not
Do not dispose of used batteries with general household rubbish and do not
burn them.
Do not use the handsets in places where there are explosive hazards.
If you wear a hearing aid, please note that the Synergy
2150 works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.
We advise that this product should not be used near emergency intensive care medical equipment and should not be used by individuals with pacemakers.
Synergy 2150 can interfere with other electrical equipment, e.g. answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Synergy 2150 at least one metre away from such appliances to minimise any risk of interference.
Make sure you connect the power and telephone lines to the correct sockets in the base station.
Clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.
Setting up
Follow these steps to set up your Synergy 2150 ready for use.
Plan the location of your Synergy 2150
Your Synergy 2150 works by sending and receiving radio signals between the base station and the handset.
The strength of the signal can depend on where you site the base station. Generally, the higher the base station is located the better. An upstairs room is ideal.
The following points should be considered:
• It should be within 3 metres of a power socket and phone socket otherwise extension cables will be required.
• Try to avoid locations near metallic obstructions or electrical appliances, such as TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.
1
Connect the power cable
Plug the power cable into the power socket on your Synergy base station.
Plug the adaptor into the mains power supply and switch on. The power light comes on and starts to flash. This will continue flashing until the Day & Time are set (see page 22).
Install the rechargeable
2
battery in the handset
SETTING UP
Please note
The Synergy 2150 has a range of up to 300 metres outdoors and up to 50 metres indoors. It is possible that
the range may be affected by being near water (e.g. large ponds, lakes and the sea) as well as large metal
objects (e.g. radiators, metal partition
walls and steel girders).
The Synergy 2150 uses a nickel metal hydride (NiMH) battery pack supplied. Take care to connect the battery as shown and replace the battery cover.
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Charge the handset battery
0-50%
0%
(flashing)
50 -100%
100%
3
for at least 16 hours
Before you use your Synergy 2150 for the first time, it is important to have the handset battery fully charged. We recommend that you leave the Synergy 2150 on charge for at least 16 hours.
Place the handset on the base. The red charging light comes on. The handset should come pre-registered to the base station as HS1 and this is shown in the top right corner of the display.
The battery symbol is also shown. It flashes during charging. Once the handset is fully charged, the display shows a full battery symbol.
Battery levels
SETTING UP
Battery low warning.
If the handset battery symbol is empty and flashing, and you hear a warning beep every 10 seconds, you will need to recharge your handset before you can use it.
Battery performance
To keep your battery in the best condition, leave the handset off the base station for a few hours at a time (after the initial 16 hour charge).
After charging your Synergy handset for the first time, subsequent charging time for the battery is approximately 4-5 hours. Battery and case may become warm during charging. This is normal and not dangerous.
Note: Once the handset is fully
charged the red charging light will go off.
Under ideal conditions, the handset battery should give about 12 hours talktime (7 hours in handsfree mode) or 150 hours standby on a single charge.
Please note, however, that a new NiMH battery does not reach its full capacity until it has been in normal use for several days.
Please note that while the NiMH rechargeable battery can be expected to give years of service they do not last forever.
Their actual lifespan depends on how heavily they are used but over time, their capacity to recharge will begin to diminish and they will eventually need replacing.
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Connect the telephone line cord
Synergy 2150
Charging
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to the Synergy 2150 base station
Plug the line cord into the line socket on your Synergy base station.
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Connect the telephone line cord
Pre-set PINs
Your Synergy 2150 comes with a pre-set PIN which you will need to use to perform various functions on your phone.
Base station PIN is 0000 – used when adjusting base station settings and registration of new handsets.
Customer Helpline
0845 602 1041
SETTING UP
If you do not have modern phone sockets, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable service.
Your Synergy is now ready for use.
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Using your Synergy 2150
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telephone
To switch your handset ON and OFF
USING YOUR PHONE
To lock and unlock the keypad
Press buttons in the order shown
Press and hold the POWER button until the display goes blank. The handset is now off.
Press the POWER button again. You hear two beeps. The display flashes Searching and then shows the standby screen.
This prevents you from accidentally operating the handset when you are carrying it around.
Press and release the
POWER button. Display shows
Keypad-lock.
Making and receiving calls
To make a call
Press the green TALK button. Display shows . You hear the dial tone.
DIAL
DIAL
Enter the number you want and it is dialled.
Or
To preview the number before you call.
Enter the number you want. It is shown on the screen but not dialled. If you make a mistake, you can change the number by pressing the DEL button to delete individual digits.
Press the TALK button to dial the number.
Press the POWER button again to unlock the keypad.
Please note
It is not possible to make emergency
calls when the keypad lock is on.
To end a call
Press the red END button.
Or
Place the handset back on the base.
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Call monitoring
Del
Options
Options
Options
Options
Del
Del
To receive a call
If you would like to listen to your caller on the handset but allow others to hear the call, you could turn the base loudspeaker speaker on.
Make your call and ensure that the L is displayed on the handset.
Display will flash
Loudspeaker.
Press the OPTIONS button to confirm.
Display will show Volume 0 1 2 3. 0 is off, 3 is loud.
Select the volume. (Settings always start at 2.)
Press the OPTIONS button to confirm.
Caller display
The Synergy 2150 can let you know who’s calling before you answer the telephone.
With BT’s Caller Display service, your Synergy base station receives caller information which is transmitted over the BT network, for more information, see page 31.
When the phone rings: the screen shows (without Caller Display).
Press the TALK button to answer the call
Or
If the handset is on the base, simply pick it up and talk.
To use handsfree
This function lets you keep your hands free, for example, to take notes, or to dial a number. It also enables others in the same room to hear and join in the call.
Press to get a line. When making your call the
L is displayed on the handset. This has then established start of dialling.
Press and hold for 1 second. The handset loudspeaker
symbol will be displayed. You will now hear ringing or your caller on the handset speaker.
To change the volume. Display will show Volume
123. The number flashing is the current setting
Use to adjust the level, 1 is quiet, 3 is loud.
To confirm.
External
SETTING UP
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Del
Options
To switch off:
LNR
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Del
Press and hold for 1 second.
Secrecy
To adjust the earpiece volume
USING YOUR PHONE
The loudspeaker symbol will disappear from the display.
Press to end the call.
During a call you can adjust the volume of the handset receiver.
Press the UP and DOWN arrow buttons.
Display will show VOLUME 1 2 3.
The number flashing is the current setting.
Use the UP and DOWN arrow buttons until the display flashes at the desired volume level.
To confirm level.
This lets you talk to someone else close by without your caller hearing the conversation.
During your call: Press the SECRECY button.
Display shows
Mute
Your caller cannot hear you. To talk to your caller again.
To redial the last number
The last number called is displayed.
To dial the number.
To redial one of the last 5 numbers
The last number called is displayed.
and .
Please note
Once you have adjusted the earpiece
volume, to use other functions during
a call you must be out of earpiece
volume control.
The handset automatically times out
after approx 8 seconds, or press the
OPTIONS button to confirm level.
15
To scroll through the last 5 numbers. (Or keep pressing the REDIAL button).
To dial the number displayed.
Del
Options
Options
Options
Del
Options
Dialling mode
Del
Options
Options
Del
Options
Options
Options
Del
Go to Tone
Your Synergy 2150 is preset to TONE dialling which most modern exchanges use. On some older exchanges or PBX’s it may be necessary to change the dialling mode to PULSE.
Until the display flashes BASE SETTING.
Enter the 4-digit base station
PIN PIN. Original setting 0000.
Until the display flashes DIAL MODE.
Until the display flashes PULSE.
To confirm.
If you are in the PULSE dialling mode then certain services accessed by tone dialling are not available.
During the call you can change to TONE by pressing the OPTIONS button.
Use the UP and DOWN arrows to scroll to the Go to Tone command and press the OPTIONS button.
Operation of your keypad after this will now be in TONE mode. When the call is completed you will revert to PULSE dialling.
Go back
If during a call you have selected a function using the
OPTIONS button, you can
revert back to a normal display without losing the caller if you select the option Go back.
USING YOUR PHONE
Use the UP and DOWN arrows to scroll to the Go Back command and press the OPTIONS button to confirm.
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Options
Options
Del
Del
Options
Options
Options
Options
Del
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To use the recall button
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Using the notepad
This is used when connected to certain switchboards and for some BT Select Services or those services available via your network provider. Refer to page 31 for more details.
Time break recall (TBR) is the method by which the exchange/PBX can be contacted and this is operated by the R (recall) button on the handset.
Your Synergy 2150 recall period is normally set to 100mS under the base setting menu Flash time. It should not normally be necessary to alter this value
USING YOUR PHONE
for use in the UK.
To exit the options menu at any time,
press the END button until the
display returns to standby.
You can store a telephone number in your Synergy 2150 notepad memory during a conversation.
To store a notepad number
Press the OPTIONS button. Until the display flashes
Notepad. The current notepad number
(if any) will be displayed.
KEYPAD
Enter the number you want to store. This will overwrite any existing number.
To save the number.
To view and dial a notepad number
Press the OPTIONS button. Until the display flashes
Notepad
.
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Press the OPTIONS button. Until the display flashes
View
.
The notepad number is displayed.
To dial the number, if required.
To store a notepad number in
Options
Options
Options
Del
Del
Options
Del
the phonebook
Using the phonebook
You must include a name to go with the number.
Until the display flashes
Notepad
.
Until the display flashes
Save
.
Display shows
ABC Use the keypad to enter the
Name:
.
name you want. The number is stored in the
phonebook.
Using the keypad to enter a name.
For example, to enter the name ANNE:
2ABC Press once to enter A.
Each time you have entered a letter wait for the cursor to move to the next space.
6MNO Press twice to enter N. 6MNO Press twice to enter N.
3DEF Press twice to enter E.
1 To insert a space. 0 To insert ‘&’.
You can store up to 20 of your most important or frequently dialled numbers in your Synergy’s phonebook.
Stored numbers can be up to 25 digits long and each one must have a name allocated to it. The maximum number of characters in the name field is 12.
To ensure that the Caller Display facility operates correctly you should always enter the full telephone number into the phone book, including the area code, for example 0845602641.
All entries in the phonebook are listed in alphabetical order.
To exit the options menu at any time,
press the button until the display
returns to standby.
USING YOUR PHONE
If you make a mistake, press the DEL button to delete the previous character or press the END button.
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Options
Options
Options
Del
Options
Del
Options
Del
Options
Options
To store a name and number in
Options
Options
Options
Del
Del
Del
the phonebook
To enter a pause in a stored number
Press the OPTIONS button. Until the display shows
Phone book
.
Until the display shows
New entry
.
Display shows
ABC Use the keypad to enter the
name you want.
For example, to enter the name ANNE:
2ABC Press once to enter A.
Each time you have entered a letter wait for the cursor to move to the next space.
6MNO Press three times to enter N. 6MNO Press twice to enter N.
3DEF Press twice to enter E.
USING YOUR PHONE
1 To insert a space. 0 To insert ‘&’.
Name:
When storing the number, press the REDIAL/PAUSE button at the point where you want to enter the Pause.
To edit an entry in the phonebook
.
Press the OPTIONS button. Until the display shows
Phone book.
Until the display shows Change entry.
Until the display shows the entry you want to change.
The name flashes.
ABC If required, enter a new name
to change it.
19
KEYPAD
If you make a mistake, press the DEL button to delete the previous character.
Display shows Tel. number:.
Enter the telephone number you want to store.
To confirm. You can now store another entry.
KEYPAD
To confirm the name. Display shows the phone number.
If required, enter a new number to change it.
To confirm the change.
Options
Options
Options
Del
Options
Del
Options
Options
Del
Options
Del
Options
Del
To dial a number stored in the
Del
phonebook
To delete all entries from the phonebook
The first entry is displayed. Press to scroll through the
entries until the one you want is displayed.
To dial the number.
To delete an entry from the phonebook
Press the OPTIONS button. Until the display flashes
Phone book.
Until the display shows Delete entry.
Until the entry you want to delete flashes.
To confirm deletion.
Press the OPTIONS button. Until the display flashes
Phone book.
Until the display flashes
Delete all. Delete all?.
To confirm deletion.
Or
To exit without deleting.
USING YOUR PHONE
20
Using your Synergy 2150
Options
Del
Del
Options
Options
Options
answering machine
As soon as the base station is connected and fully charged, your answering machine is ready for use.
It comes with a pre-recorded answer/ record announcement: “Hello, your call
cannot be taken at the moment, so please leave your message after the tone”. You
can use this announcement or record one of your own (see page 24).
As well as recording incoming messages your Synergy 2150 can record memos for other users (see page 28) and allows you to skip through or delete your messages.
You can access your messages from any Synergy 2100 Additional handset or any external TouchTone telephone.
USING YOUR ANSWER MACHINE
You will need to set the day and time so that you will know when each message was received.
To set the base speaker volume
Press to open the main menu. Press until the display flashes
TAM setting. Press the OPTIONS button
to confirm. Waiting will flash for one second and then Speaker will flash.
Press to confirm Speaker Use to adjust the volume.
0 is off, 3 is loud. To confirm. You will then
hear the confirmation beeps.
21
Options
Del
Del
Del
Options
Options
Options
Options
Please note
It is important to set the Day and
Time in preparation for using your
answering machine.
Please note
If your Synergy 2150 is disconnected
from the power, for example during
a power cut, when power is restored
the display will show Searching...
followed by the idle screen and the
green power light on the base
will flash.
You will not have lost your messages
but you will need to set the day and
time again.
Once this is completed the green
power light on the base will no
longer flash.
To set the day and time
Press to open the main menu. Press the UP and DOWN
arrows until the display flashes TAM Settings.
Press the OPTIONS button to confirm.
Press the UP and DOWN arrows until the display flashes Day/Time.
Press the OPTIONS button to confirm.
Display will show
Day: 1234567 Time: 00:00
Use to scroll through 1 Mon, 2 Tues, 3 Wed, 4 Thurs, 5 Fri, 6 Sat, 7 Sun or press the number on the keypad.
USING YOUR ANSWER MACHINE
Press the OPTIONS button to confirm.
Enter the time using the 24 hour clock. So for 14:52 type 1452 on the keypad.
Press the OPTIONS button to confirm.
You will then hear the confirmation beeps.
22
To select day/time prompts
Options
Options
Options
Options
Del
Del
Del
Del
Del
Del
Options
Options
Options
Options
between messages
The day and time of a call is recorded when it is received. You can switch this on or off when you listen to your messages.
Press to open the main menu. Press until the display flashes
TAM setting. Press the OPTIONS button
to confirm. Waiting will flash for one second and then
Speaker will flash.
Answer only
Your Synergy 2150 will play a pre-recorded announcement but will not allow your caller to leave a message. However, you can record your own announcement if you wish.
Please note
An ✱beside one of the above
indicates which mode the answering
machine is currently in.
To switch the answering machine on/off and to set the answer mode
Press until Verbal is flashing.
To confirm. To select ON or OFF.
Your chosen option will flash. (✱indicates the current setting.)
USING YOUR ANSWER MACHINE
Press the OPTIONS button to confirm.
Setting the answer mode
Your Synergy 2150 has 2 answer modes.
Ans/record
Your Synergy 2150 has a pre-set announcement that allows your caller to leave a message, however, you can record your own announcement if you wish, see page 24.
23
Press to open the main menu. Press until the display flashes
TAM setting. Press the OPTIONS button
to confirm. Waiting will flash for one second and then Speaker will flash.
Press until the display flashes TAM mode.
Press to confirm. Press until your chosen
option flashes, ie:-
Ans/Record Ans Only Tam off.
Press to confirm. You will hear the confirmation beeps.
Please note
Indicates that the answering
machine is on.
Options
Del
To record your own announcement
Del
Options
Del
Options
Options
Options
Del Del
Options
Options
Options
Options
Options
Options
Del
Del
Del
Del
You can record an announcement of up to 3 minutes long to invite your caller to leave a message. A typical announcement for Ans/Record for example may be: “Hello, I cannot take
your call at the moment, so please leave a message after the tone”.
Press to open the main menu. Press until the display flashes
TAM setting. Press the OPTIONS button
to confirm. Waiting will flash for one second and then Speaker will flash.
Press until display flashes Announce.
Press the OPTIONS button to confirm.
To select Ans/record or Answer only.
Press the OPTIONS button to confirm.
Until change is displayed. Press the OPTIONS button.
You will then see Recording. You should record your message now.
Press to end recording.
Please note
If you are recording an announcement
using handsfree , you should make
the recording with the handset about 2 feet away from you for best results.
To delete an announcement
Press to open the main menu. Press until the display flashes
TAM setting. Press the OPTIONS button
to confirm. Waiting will flash for one second and then Speaker will flash.
Press until display flashes
Announce.
Press the OPTIONS button to confirm.
To select Ans/Record or
Answer only.
Press the OPTIONS button to confirm.
Until Delete is displayed. Display shows Delete?
Press to delete the announcement.
Or
To exit and leave the current message saved.
USING YOUR ANSWER MACHINE
Your message will then play back automatically.
Press to return to the menu.
24
USING YOUR ANSWER MACHINE
Options
Options
Options
Options
Del
Del
Del
Options
Del
Options
Please note
Deleting your own announcement
restores the original pre-recorded
message.
To adjust the number of rings before incoming calls are answered
You can select the number of rings from 2, 4 or 6 before incoming calls are answered.
Press to open the main menu. Press until the display flashes
TAM setting. Press the OPTIONS button
to confirm. Waiting will flash for one second and then Speaker will flash.
Until Ring counts is flashing.
Press the OPTIONS button to confirm.
Display shows Ring counts 2 4 6.
Until the number of rings you want is flashing.
Press to confirm.
Time saver
When the number of rings is set to 4, the Synergy 2150 will answer after 2 rings if new messages are left, and after 4 rings if there are no new messages. This is for use during remote access, see page 29,
To adjust the base speaker volume
When listening to your messages:
Press the
OPTIONS button
until display shows Volume
0 1 2 3
.
To select the volume. 0 is off, 1 is quiet and 3 is loud.
Press the OPTIONS button to confirm.
To turn the handset speaker on or off
When listening to your messages:
Press for 1 second. The indicates that the
loudspeaker is on.
25
If it is missing then the loudspeaker is off.
Del
Del
Options
To adjust the handset speaker
Options
Del
Options
Options
Options
Del
volume
Memory full
When listening to your messages:
Display shows Volume123. To select the volume.
1 is quiet and 3 is loud. Press the OPTIONS button
to confirm.
To set your security PIN for remote access
Press the OPTIONS button. Until display flashes
TAM Setting.
Press the OPTIONS button to confirm.
Display will show Waiting for 1 second then Speaker will flash.
Until display flashes
Remote PIN.
Press the OPTIONS button to confirm.
Display shows PIN XXXX
(Your PIN.)
PIN Enter your new pin number.
Press the OPTIONS button to confirm.
Display flashes Remote PIN. Press to return to the menu.
For information on how to use remote access, see page 29.
Your Synergy 2150 has up to
minutes of recording time.
If a call arrives when the memory is full the display will show Memory full and the caller will hear that their message cannot be taken.
It is, therefore, advisable to delete your messages to create more space, see page 28.
Message playback
The following table provides a guide to the possible message indications you may see on your Synergy 2150 in certain situations.
For example, if you have new messages and the answering machine is on you will see the flashing in the display, New msg will be displayed on the LCD and the In Use light will flash on the base LED.
Answer Machine Message indications
Message
On/Off
status display LED
ON
ON
ON
OFF
OFF
OFF
New
messages msg
Old
messages
No
messages
New
messages msg
Old
messages
No
messages
Icon
Flashing
Flashing
Steady
No icon
No icon
No icon
LCD Base
New
Flashing
New Flashing
USING YOUR ANSWER MACHINE
26
Del
To play your messages
Options
Options
Options
Options
Press the OPTIONS button. Until display flashes
Message. Press the OPTIONS button
to confirm. Waiting will be displayed
for one second and then:
This shows that message number one was recorded on Wednesday at 15.35 and is being played.
If you have selected Verbal on then you will hear the day and time of your messages.
Your messages will continue until all new messages have been played.
USING YOUR ANSWER MACHINE
New: 02 TOT:05 LSP:1
New is the number of new
messages received. TOT is the total number of
old and new messages. LSP is the current base
speaker setting. The loudspeaker icon
indicates that the handset loudspeaker is on.
Press the OPTIONS button The display flashes Play. Press the OPTIONS button
to confirm and play your messages.
01 Wed 15:35
To skip, play, pause and delete your messages
When listening to your messages use these buttons:
Press once to go to the start of the current message. Press twice to go back to the previous message.
Play/pause. During pause display will show Pause...
Skip to the next message. Delete the current message
on an individual basis. Record a memo. Stop.
27
To delete old messages
Del
Options
Options
Options
Options
Options
Options
Options
Del
Options
Options
Options
Options
If you want to delete all of your messages:
Press the OPTIONS button. Display will flash
Message. Press the OPTIONS button
to confirm. Waiting will be displayed
for 1 second. Press the OPTIONS button. Display will flash Play. Until display flashes Delete
old. Press the OPTIONS button
to confirm. Display will show Delete
old?
To delete the messages.
Or
To revert to the previous menu and not delete.
Press the OPTIONS button to confirm.
Display will flash Waiting. Press the OPTIONS button
to confirm. Display will flash Play. Until display flashes Memo. Press the OPTIONS button
to confirm. Recording... is displayed
and you will hear a long beep. You can now start recording your memo.
Press when you have finished recording.
To use Call Screening
You can let your Synergy 2150 answer an incoming call and hear the caller through the handset speaker. You can then decide whether to take the call.
Whilst the TAM is recording. Display shows Call Screen.
USING YOUR ANSWER MACHINE
To record a memo
You can record a memo up to 3 minutes long that can be played back as a normal message.
Press the OPTIONS button Display will flash
Message.
Press the OPTIONS button to confirm.
Display shows Screen. You will hear who is calling. To end screening.
28
Remote access
8
T
U
V
9
W
X
Y
Z
You can switch on and operate your answering machine from any other TouchTone telephone to play your messages and memos.
To keep your messages private, you will need to enter your 4-digit security PIN code before you can access your messages.
The pre-set security code is 0000 but it is advisable to change this, see page 26 to change your security code.
You can keep a record of the new number in the box printed in the front of this guide.
To turn answering machine on via remote access
Call your phone. After approx. 16 rings, the
telephone answer machine will answer and announce “Answer off ”.
Press the ✱button. You will be prompted to add
PIN your security code e.g. 0000.
You will hear “To play all messages, press 2”.
To switch on the answer machine in answer record mode, press the 8 button.
USING YOUR ANSWER MACHINE
Time Saver
If you have your ring count set to 4 rings, then you can tell if you have any new messages before the machine answers.
If the machine answers after 2 rings then you know you have new messages. If it gets to 3 rings, then you know there are no new messages and you can hang up, saving you the cost of a call.
To switch on the answer machine in answer only mode, press the 9 button.
29
6
M
N
O
5
J
K
L
4
G
H
I
3
D
E
F
2
A
B
C
1
+
7
P
Q
R
S
8
T
U
V
9
W
X
Y
Z
8
T
U
V
2
A
B
C
9
W
X
Y
Z
Remote access quick guide
To listen to your messages remotely from an external telephone.
Call your answer machine and as you listen to the announcement press ✱.
When prompted, enter your remote access security PIN e.g. 0000.
If you incorrectly enter your security PIN three times you will be disconnected.
Press once to go to the start of the current message. Press twice to go back to the previous message.
Play/ pause. During pause display will show Pause...
Skip to the next message.
Delete the current message.
Record a memo or announcement.
Stop.
Turn the Synergy 2150 off.
USING YOUR ANSWER MACHINE
To select Memo.
To select Ans./record.
To select Answer only.
To select Ans./record.
To select Answer only.
30
BT Select Services
If you are connected to a digital exchange, you can subscribe to a range of BT Select Services. If you wish to subscribe to any of these services contact us on Freefone 0800 800 152 business, 150 residential, 8am to 6pm, Monday to Friday.
Using Caller Display
If you have subscribed to your network provider’s Caller Display service you will be able to see the caller’s number on the display (provided it is not withheld) prior to answering a call.
SELECT SERVICES
If you have not subscribed to Caller Display then please contact your network provider for details.
If a call is received and you have stored a name and number into your phonebook (see page 19) you will see both the name and number and your screen will look like this:
Please note
Caller Display information will
ONLY be saved if the call has NOT
been answered, or if the answering
machine has taken the call.
Caller Display information will not
be saved into the Call Log if the call
has been answered.
The following table provides a guide to the call indications you may see on your Synergy 2150.
For example, if you have a new call the
icon will be flashing on the display, new call will be displayed on the LCD (unless there are new messages when new msg is shown) and the In Use light will flash on the base LED.
Call indications
Call
status display LED
New calls Flashing New call Flashing
Icon
LCD Base
31
0876-42036523 John Brown
Old calls Steady
No calls
old or new
No icon
Please note
If there are both new messages and
new calls, New Msg will be shown
on the display.
Options
Options
Options
Options
Options
Del
Options
Options
Del
Options
Options
Please note
If someone has called several times
only the last day and time will be
recorded. The number of times the
caller has tried to contact you will be
shown on the right side of the screen.
Use to scroll through the calls.
Press to show the day and time of the call.
Up to 30 numbers can be stored in this way.
01 Call 04 04/02 0944
To view stored numbers
Press the OPTIONS button. Until display flashes
Caller ID.
Press the OPTIONS button to confirm.
Display will flash Waiting for 1 second and then View will flash.
Press the OPTIONS button to confirm.
The screen will show how many numbers have been stored.
NOTE: If no calls have been
received the screen will say Data Empty.
Please note
If a call is not answered, by the
answering machine or by a person,
the number will be stored in the
memory with the time and date of
the call.
To save a caller’s number into the phone book
When viewing your stored numbers:
To see the time and date of the call.
Display will flash Save. To confirm. Display will show Name:
and the telephone number.
ABC
Enter the caller’s name. To confirm. You will then
hear the confirmation beeps.
SELECT SERVICES
New 01 Total 01
The first caller will be displayed.
32
Del
Del
Options
Options
Del
Options
Options
Options
To delete old numbers
Del
Del
Options
Options
Options
Options
Until display flashes
Caller ID.
To confirm. Display will flash Waiting
for 1 second and then View will flash.
Until display flashes
Delete old.
To confirm. Display shows Delete old? To delete.
Or
To cancel and return to the menu without deleting the numbers.
SELECT SERVICES
Using the VIP feature
This feature allows you to store two important numbers as VIPs. These could be, for example, your partner’s mobile number, a family or friend’s number.
To store a VIP number
Press the OPTIONS button. Press until Caller ID is
flashing. Press the OPTIONS button. Press until VIP is flashing. Press the OPTIONS button. Press until VIP 1 is flashing. Press the OPTIONS button.
123
Enter the telephone number. Follow exactly the same
procedure for VIP 2.
Call Waiting
If an incoming call arrives while you are already engaged on a telephone call, you will hear a soft beep every 5 seconds (this beep is not audible to the person you are speaking to).
Instead of the engaged tone, the second caller will hear an announcement to hold on as you are aware that there is a second call.
Used with Caller Display, when a VIP rings a different ring tone will be heard, alerting you that one of your VIPs is calling and their number will be displayed.
33
To use Call Waiting
R
C
a
l
l
W
a
i
t
i
n
g
R
C
a
l
l
W
a
i
t
i
n
g
Other services
You can answer the second call, without disconnecting your first caller, by pressing the CALL WAITING button. The first caller will be put on hold.
When you have spoken to the second caller you can return to the first caller by pressing the CALL WAITING button again. You can switch
back and forth between the two calls without disconnecting either if you wish.
If you wish to disconnect the first call press the END button after speaking to the first caller.
The handset will then ring. Press the TALK button again and continue with the second caller.
• Call my bill
• Call Barring
• Call Diversion
• Charge Advice
• Reminder Calls
• Three-way Calling
• Call Return 1471 For more information about these
Select Services, call BT on Freefone 0800 800 150 for residential or 152 for business. If you are not on the BT network, please ask your telecommunications supplier for information on their services.
SELECT SERVICES
The second caller will only be charged for their call from the moment you answer and not while they are waiting for your initial contact.
34
Optional Settings
Options
Options
Options
Del
Options
Del
Options
Del
Options
Del
Options
Del
Del
Del
Options
Options
To adjust the handset ringer volume
optional settings
The volume levels range from 0-5 where 0 is off and
5 = maximum. The pre-set
level is 3. You can also set the handset
to ring at different volumes for external calls and internal calls (i.e. calls from other handsets registered to the base station).
Press the OPTIONS button. Until display flashes
HS setting. Press the OPTIONS button To select either Ext. ringer
(to set the ring volume for external calls) or Int. ringer (to set the ring volume for internal calls).
Press the OPTIONS button Until the display flashes
Volume. Press the OPTIONS button To hear and switch between
volume settings 0-5. To confirm the setting
displayed.
To exit the options menu at any time,
press the END button until the
display returns to standby.
To adjust the handset ringer melody
You can choose from 6 melodies. The pre-set melody is 4.
You can also set different melodies for external calls and internal calls (i.e. calls from other handsets registered to the base station)
Press the OPTIONS button. Until display flashes
HS setting. Press the OPTIONS button
to confirm. To select either Ext. ringer
(to set the ring melody for external calls) or
Int.ringer
(to set the ring melody for internal calls).
Press the OPTIONS button Until the display flashes
Melody. Press the OPTIONS button
to confirm.
.
35
Options
Options
Options
Del
Options
Del
Options
Del
Options
Del
Options
Del
Options
Del
To hear and switch between
Del
Options
the different melodies 1-6. Press the OPTIONS button
to confirm the setting displayed.
To switch the keytones off and on
When you press a button on the handset, you hear a beep. You can switch these beeps off.
To set a different language for the display
You can set the options of ‘English’, ‘Francais’, ‘Deutsch’, ’Italiano’ or ‘Espanol’.
Until the display flashes HS setting.
Until the display flashes Language.
Until the display flashes HS setting.
Until the display flashes Key tone.
Until the display flashes ON or OFF.
To confirm the setting displayed.
To scroll through the options,
Deutsch, English, Francais, Italiano or Espanol until the required
language flashes.
Please note
The current language
setting is indicated by an ✱ before
the country’s language.
To select the language displayed.
optional settings
36
Base station settings
Options
Options
Options
Options
Options
Options
Del
Options
Del
Options
Del
Options
Del
Del
Options
Del
Options
Del
Options
Del
To adjust the base ringer melody
You can use your handset to change the melody.
Until the display flashes
Base setting
PIN Enter the 4-digit base station
PIN. Original setting 0000.
Until the display flashes
BASE STATION SETTINGS
Base ringer
Until the display flashes
Melody
To hear and select the choice of melody you want 1-6. The original setting is 4.
To confirm the selection displayed. You hear a confirmation ring.
.
.
To adjust the base ringer volume
You can use your handset to change the melody. The settings range from
0-5, where 0 = off and
.
5 = maximum.
Until the display flashes
Base setting
PIN Enter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes
Base ringer
.
Until the display flashes
Volume
.
To hear and select the volume you want 0-5. The original setting is 3.
To confirm the selection displayed. You hear a confirmation ring.
37
To set the handset priority
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Del
Options
Del
Del
Del
Options
Del
To change the base station PIN
If you are using more than one handset on your base station, you can select one handset to ring before all the others. You can then set the number of rings it will make before the other handsets start ringing.
Until the display flashes
Base setting
PIN Enter the 4-digit base station
.
PIN. Original setting 0000.
To scroll through and select
HS Priority
. To confirm. To scroll through the options:
No priority
- all handsets
ring at the same time.
Handset 1-5
- the selected
handset rings first.
If you change your base station PIN, keep a record of the new number by writing it in the space provided on page 8.
Until the display flashes
Base setting
PIN Enter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes
PIN
Change PIN
Enter the new 4-digit PIN you
.
want. To confirm new PIN. Display
shows Retype.
PIN Re-enter the new PIN.
To confirm the setting.
BASE STATION SETTINGS
KEYPAD
To confirm the displayed setting. Display flashes
Ring (1-99)
.
Enter the number of rings you want the selected handset to ring before the other handsets.
To confirm.
38
To set call barring
Options
Options
Options
Options
Options
Options
Options
Options
Options
Del
Options
Del
Del
Options
Del
Del
Options
Del
Options
Del
You can bar calls with up to five different prefixes, making it impossible to dial out if a telephone number is preceded by one of these prefixes. This could be an international dialling code or a premium rate service. You can also specify individual handsets on which you want to set call barring.
To select which base station you want your handset to use
Until the display shows
Select base
.
To scroll through the options:
Best base
= your handset will automatically select the base station with the strongest reception.
Base 1-4
= you can select
a specific base to use.
Until the display flashes
Base setting
PIN Enter the 4-digit base station
PIN. Original setting 0000.
Until the display flashes
BASE STATION SETTINGS
KEYPAD
KEYPAD
Call barring
. The display flashes Enter the prefix number to
be barred. (If you are barring international calls, enter 00).
Display shows HS. Enter the handset number(s)
1-5 you want calls to be
barred from. To confirm. You hear a
confirmation ring. Repeat the steps above to
enter up to five separate barred prefixes.
To confirm.
.
To display the base station name on your handset
Your handset can display the name of the base station to which it is currently registered.
NO:
.
Until the display shows
Show base
.
Until the display shows
Base name
.
Until the display shows
ON
.
To confirm the setting.
39
To change the base station name
Options
Options
Options
Del
Options
Del
Options
Del
If you choose to display the base station name on your handset (see above), you can give each base a different name. For example, ‘Office’ or ‘Home’.
Until the display shows
Show base
.
Until the display shows
Set new name
.
Until the base name you wish to change is flashed on the display.
ABC Use the keypad to enter the
new base station name. To confirm the setting. See page 18 for details of
how to enter letters.
BASE STATION SETTINGS
40
Using additional handsets
Options
Options
Page
Options
Options
Del
Del
Registering an additional Synergy handset with the base station or de-registering a handset.
As well as your original handset, you can register up to a further 4 additional handsets to your Synergy 2150 base station.
The system allows internal calls between two handsets while a third is making an external call.
Each additional handset you purchase must be registered with the base station.
Please note
Remember to charge the batteries of
new handsets for at least 16 hours.
When switched on, a new additional
ADDITIONAL HANDSETS
handset will display Not SUB.
This tells you that the handset is not
yet registered with the base station.
To register a handset
At the base station:
Press the
PAGE button and
hold for at least 10 seconds, until you hear the validation tone, then release the button.
The In Use LED on the base will flash repeatedly. You must register the handset in the next 10 minutes.
At the handset:
Until the display flashes
Registration
.
Press to display the available base station names
BASE 1-4
If your handset is already registered to another base, then the display shows next to the base name.
When a free base station number is displayed. Display then shows
Searching
the base station number. When the handset has
detected the base station signal, it gives a confirmation ring. You are asked to enter the base station PIN.
PIN Enter the 4-digit base
station PIN. The pre-set PIN is 0000. (To change the PIN, see page 38.)
The LED will stop flashing (unless there are new messages).
The display shows the normal standby setting when the registration process is completed.
.
and
41
Options
Options
Options
Options
Int
Int
Del
Options
Del
Del
The handset is automatically registered with the next available handset number. This number is shown on the display as
HS 2, 3, 4
or 5.
Please note
If the registration process fails, the
handset display shows Not SUB and
you should begin the process again.
To de-register a handset
Press buttons in the order shown
To call another handset
Press the INT button. Display shows the INT symbol and
Internal
.
Enter the handset number you want. Display shows the number and the called handset rings.
Press the END button to end the call.
To transfer an external call to another handset
You can use your handset to de-register another handset from a base station. You cannot de-register the handset you are using from the base station you are using.
Until display flashes Base setting.
PIN Enter the 4-digit base station
PIN, the pre-set PIN is 0000.
Until the display shows
Remove HS
.
Until the handset number you want to de-register is flashing.
To confirm. You will hear a confirmation
tone and the display will return to Remove HS.
KEYPAD
Your caller is put on hold and you hear the dialling tone.
Enter the handset number to which you want to transfer the call. When the handset is answered
The call is transferred. If the handset is not
answered, press the INT button to speak to the caller again.
ADDITIONAL HANDSETS
42
To hold a three-way conversation
Int
You can talk to one external call and another internal caller at the same time on your Synergy handset.
During a call with an external caller:
Your caller is put on hold and you hear a tone.
KEYPAD
Enter the handset number to which you want to transfer the call. When the handset is answered.
Press and hold the #button for a few seconds until the display clears. You can now start your three-way conversations.
ADDITIONAL HANDSETS
43
Operating with additional
Page
base stations
You can use up to five handsets on each Synergy 2150 base station, and up to four base stations with your handset to build up a comprehensive cordless telephone system.
The handset supplied with each base station is already registered as HS1.
To register your handset to another base station
You can register a handset with up to 3 other base stations.
Follow the same steps shown on page 41, ensuring that you select a base station that is free i.e. one that has no against it.
Press and hold the PAGE button on the base station you want to register your handset to. It sends a unique signal and your handset will automatically accept it as the next base station.
In this way when selecting your base station to operate from, the handset will automatically display your new base name, once it has established connection, e.g. name Base 1 as Home and Base 2 as Office.
Please note
When registering handsets to another
manufacturer’s base, the assigned
handset number may not appear in
the handset display.
To find out the handset number,
press INT then 1 to call handset 1.
Then look at the display on handset 1
to see your handset number.
ADDITIONAL BASE STATIONS
To avoid confusion you may wish to allocate a different name from your original base. This can be done by following the steps on page 40.
44
Connecting to a switchboard
Options
Options
Options
Del
Options
Del
Options
Del
Options
Options
Options
Del
Options
Del
Options
Del
When connecting your Synergy 2150 to a switchboard/PBX, you may need to change the dialling mode from TONE to PULSE.
To change the dialling mode
The dialling mode is set to TONE when the product is supplied.
To change to PULSE.
Until display flashes
setting
SWITCHBOARD
PIN Enter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes Dial mode.
Until the display flashes
Pulse.
Base
To change the network connection
When connected to some switchboards/PBX’s you may encounter higher than normal speech levels. If this is the case you can alter the network setting from PSTN to PBX which would reduce the levels to normal.
Until the display flashes Base setting.
PIN Enter the 4-digit base station
PIN. Original setting 0000.
Until the display flashes Network.
Until PBX is flashing.
45
To confirm setting.
To confirm the setting.
To enter a PSTN pre-fix code
Options
Options
Options
Options
Del
Options
Del
With some switchboards it may be helpful to dial a pause after entering the PSTN pre-fix code eg: 9,11 etc. to enable you to get an outside line. However, your Synergy 2150 can enter a pause automatically for you.
Please note
Each time you dial out on
a PSTN number you must
still dial the pre-fix code i.e. you will still have to
dial the pre-fix code 9,11 etc.
to enable an outside line to
be established.
The numbers held in the
directory must also have the
PSTN pre-fix code to gain an outside line with some
switchboards.
Please note
Each time the PSTN pre-fix code is
dialled a pause will automatically be
inserted before the telephone
number is dialled.
SWITCHBOARD
Until the display flashes
Base setting
PIN Enter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes
KEYPAD
PSTN prefix
Enter the pre-fix number
.
after which you want the pause to be inserted. This can be up to 5 digits.
To confirm the setting.
46
Maintenance
General
Simply clean your Synergy 2150 with a damp cloth (not wet) or an antistatic wipe. Never use a dry cloth as this may cause a static shock.
Service
Within guarantee
If you experience a problem with your Synergy 2150 you should contact the Synergy Helpline on 0845 602 1041. Calls are charged at local call rates. If the problem is not remedied, you will
MAINTENANCE
be advised to contact your original point of purchase.
Some retailers offer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.
Outside warranty
If your Synergy 2150 needs repair after the warranty period has ended, contact the Synergy Helpline on
0845 602 1041 for information on
our recommended repair agents.
If you have to return your Synergy 2150
Pack the unit securely, preferably in the original packaging. All parts must be returned including the mains power adaptor. We cannot take responsibility for goods damaged in transit.
47
Help
Emergency calls
The emergency services can be
contacted in the UK by dialling 999
or 112 which is valid in any countr y
that is a member of the European
community.
Please note
If your Synergy 2150 is connected to
a switchboard/PBX, you may have
to dial an access number before 999 to
contact the emergency services. Some
switchboards cannot dial out during
a power failure.
The Synergy 2150 will not work
when the power fails. Alternative
arrangements should be made for
access to emergency services.
Replacing the handset battery
After a time, you may find that the handset battery is running out of charge more quickly. This is a standard sign of wear and the battery will need replacing.
Spare batteries (Item Code 871996) are available from BT Shops or contact the Synergy 2150 Helpline
0845 602 1041.
Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse.
BT accepts no responsibility for damage caused to your Synergy handset by using any other type of battery.
No display appears
The battery may be flat or dead. Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged into the phone socket?
Check that the base station is connected to the mains power and switched on.
You cannot link up with the base station
If the display shows Not SUB, the handset must be registered with the Synergy 2150 base station. See page 41.
Is the display flashing ? The mains power cable may not be
connected at the base or switched on. Are you in range of the base station? Battery could be low or flat. If using more than one base station,
check that you are connected to the correct base. See page 39.
No ring on the handset or base station
The ringer volume may be switched to silent. To adjust the ringer volume on the handset, see page 35, on the base station, see page 37.
Check that that the base station is plugged into the phone socket.
HELP
48
Check that that the base station is plugged into the mains power and switched on.
Buzzing noise on my radio, TV, computer or hearing aid
Sometimes, your Synergy 2150 can interfere with other electrical equipment if it is placed too close.
It is recommended that you place your Synergy 2150 and other Synergy handsets at least one metre away from such appliances to avoid any risk of interference.
The charger does not appear to be working
Check that:
• the power adaptor is properly plugged in to the charger
• your handset has slotted correctly into the charger
HELP
• the battery is correctly fitted into the handset
If you are still experiencing difficulty,
call the Synergy 2150 Helpline
0845 602 1041.
Please note
In the event of a mains power failure,
date/time stamp will need to be reset.
Are you using the correct power adaptor? Synergy 2150 base station power supply is Item Code 872073.
Cannot adjust the option in the base station
Is someone else making changes via another handset?
Have you pressed the OPTIONS button to confirm your selection?
If you are still experiencing difficulty, call the Synergy 2150 Helpline on
0845 602 1041.
Have you pressed the OPTIONS button to confirm your selection?
49
Technical information
Environment
Your Synergy 2150 should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other surfaces which generate fibres or place it in locations which prevent the free flow of air over its surfaces.
Warning
The apparatus is designed to be
operated in a normal office or domestic
environment where the relative
humidity does not exceed 75%.
It should not be used in bathrooms
or near water.
If the power fails
Alternative arrangements should be made for access to emergency services.
How many phones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. The Synergy 2150 has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless otherwise stated. A total REN of 4 is allowed.
Connection to the BT telephone network
Synergy 2150 is fully approved for connection to the BT network provided it is used according to the instructions in this guide. The telephone lines must provide Multi-frequency (Touch Tone) dialling capabilities.
It may be connected to Direct Exchange Lines and switchboards (PBXs) with new plan (plug and socket) arrangements.
Connecting to switchboards
Synergy 2150 is only approved for use with a compatible switchboard including those which do not provide secondary proceed indication.
If you would like a list of suitable switchboards, contact BT on 154.
If you do not have a compatible switchboard, it cannot be guaranteed that the product will operate correctly under all possible conditions of connection. If you have any difficulties, contact BT on 154.
Generally, Synergy 2150 can be connected to any switchboard where a simple modern telephone can be used to make and receive calls. Synergy 2150 is suitable for connection to switchboards which return secondary proceed indication.
TECHNICAL INFORMATION
50
Technical specification
Standard DECT, GAP Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method Time-division multiplexing. 10 ms frame length Channel spacing 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Voice coding 32 kbit/s Transmitted power 10 mW, average output per channel Range Up to 300 metres outdoors (uninterrupted line
of sight) Up to 50 metres in buildings
Power supply Base station 230 V/50 Hz (AC adaptor)
TECHNICAL SPECIFICATION
Power consumption base station 3.6 VA Operating time, mobile unit Standby: up to 150 hours
(with fully charged battery) Phone in use: Up to 12 hours
Handsfree: Up to 7 hours talktime.
Permitted ambient conditions 0˚C to 55˚C – Handset; 5˚C to 45˚C for operation (maximum) Base; 15% to 90% rel. humidity
Permitted storage temperature –10˚C to +60˚C Signalling method DTMF and PULSE Signal key function Timed Break Recall Base station dimensions 120mm x 126mm x 60mm (L x W x H) Handset dimensions 151mm x 46mm x 30mm (L x W x H) Weight Base station: 175g
Handset: 115g (with battery)
51
Index
Answering machine
answer mode 23 base speaker volume 21 call monitoring 14 call screening 28 delete announcement 24 delete old messages 28 handset speaker on/off 25 handset speaker volume 26 memory full 26 number of rings 25
on/off 23 play messages 27 record memo 28 record own annoucement 24 remote access 29 save caller’s number into
phonebook 32 security PIN 26 select day/time prompts 23 set day and time 22 time saver 25, 29 view stored numbers 32 VIP feature 33
At a glance 1, 2
Base station
additional 44 change base station name 40 handset display 39 melody 37 PIN number 12, 38 priority, handset 38 register handset 41
ringer volume 37 select which base station 39
Batteries
charging 11 helpline 49 installing 10 levels 11 low warning 11 performance 11 replacing 48
Building up a phone system 7
Call barring 39
Call monitoring 14 Call screening 28 Call waiting 33 Caller display 31 Calls
end 13 handsfree 14 make 13 receive 14 redial 15 secrecy 15 three-way calling 43 transfer 42
Cleaning 47
DECT 7
Delete
announcement 24 old messages 28
52
old numbers 33 Dialling mode 16, 45
change 45 pulse 16 tone 16
Display symbols 2
End a call 13 Go back option 16
Guarantee 47
Handset
additional 41 call another handset 42 de-register 42 display which base station 39 earpiece volume 15 keytones 36 melody 35 menu 3
INDEX
monitor 14 on/off 13 register 41 ringer volume 35 ringer priorities 38 three-way call 43 transfer external call 42 transfer 42
Handsfree 14 Help 48 Helpline 49
Introduction 7 Key features 5, 6
Keypad lock/unlock 13
Language display 36
Lock keypad 13 Location 10
Mains adaptor 10
Maintenance 47 Make a call 13 Melody
base station 37
handset 35 Memory full 26 Menu 3
Notepad
dial a number 17
store a number 17
store in phonebook 18
view a number 17 Number of rings 25
Optional settings 35
On/Off
answering machine 23
handset 13
handset speaker 26 Pause 19
Phonebook 18
delete 20
delete all 20
dial a number 20
edit an entry 19
pause 19
store a name and number 19 Phone system – building up 7 PIN
base station 12, 38
pre-set 12
remote access 26 Play messages 27 Power socket 10
53
Power cable 10
Tone dialling 16
Recall 16, 17
Receive a call 14 Record
memo 28
own announcement 24 Redial 15 Remote access 29 Remote access PIN 26 REN (Ringer Equivalence Number) Returning your Synergy 2150 47
50
Safety instructions 9
Secrecy 15 Security PIN for remote access 26 Select services 31
caller display 31
VIP feature 33
call waiting 33 Service 47
Unpacking 8
Unlock keypad 13
VIP 33
Volume
earpiece 15 handset ringer 35 handset speaker volume 26 base station ringer 37
Warranty 47
INDEX
Setting up 10 Switchboard 45
dialling mode 45
connecting 45, 49
PSTN pre-fix code 46 Switch handset on/off 13
Technical information 50
Telephone socket 12 Technical specification 51 Telephone line cord 12 Three-way conversation 43 Time saver 25
54
Offices worldwide
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Touchtoneis a registered trade mark of British Telecommunications plc in the UK.
© British Telecommunications plc 2000. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed by: The Art & Design Partnership Limited. Printed in China. Synergy 2150. Issue 1 (5/00) 7
Printed on paper which meets international environmental standards.
CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)
APPROVED for connection to
telecommunication systems specified in
the instructions for use subject to the
conditions set out in them
610384
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