Using Caller display31
Using VIP feature33
Call waiting33
Other services34
Optional settings35
Base station settings37
Using additional handsets41
Operating with additional
base stations44
Connecting to a switchboard45
Maintenance47
Help48
Technical information50
Technical specification51
Index52
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.
4
Key features
Up to five handsets work from
one base
You can make internal calls
between handsets, transfer
an external caller to another handset
and hold three way calls between two
handsets and an external caller.
Make internal and external
calls at the same time
With the maximum of five
handsets registered to the
base station, your Synergy 2150 lets you
use all of them together. One handset
can be making an external call while
KEY FEATURES
the other four handsets are being used
to make separate internal calls.
Enhanced call clarity
Highly advanced digital
technology (DECT)
ensures much clearer calls than
the older style phones.
20 name and number directory
Store up to 20 of your most
important or frequently
dialled names and numbers in the
phonebook. It’s then easy to display
and dial numbers in the phonebook.
Each handset has an individual
directory.
Excellent handset range
Under ideal conditions you
can use your Synergy 2150
handset at up to 300 metres from
the base station outside, or up to
50 metres inside.
Notepad
Saving you the need of a pen and
paper, you can simply note down a
phone number on your Synergy 2150
handset’s memory during a call. You
can then look the number up later or
add it to the phonebook.
14
minute recording capacity
Offers the benefits of digital
recording.
Caller Display & Calls Log
Let’s you know who’s calling you
before answering the telephone,
allowing you to decide whether or not
to answer the call.
Handsfree via handset
This function lets you keep your
hands free, for example, to take notes.
It also enables others in the same
room to hear and join in the call.
5
Remote access
You can call your Synergy 2150 from
another TouchTone telephone to switch
it on or play back your messages.
Last 5 number redial
Display and redial any of the last five
numbers called from your handset.
Keypad guard
This prevents accidental dialling while
carrying the handset around.
KEY FEATURES
6
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Your Synergy 2150 has been designed for ease of use and made
to the high standards set by BT.
Please read the instructions carefully
before use and retain this user guide
for future reference.
DECT
By purchasing the Synergy 2150 you
now own a product which combines
the advantages of cordless operation
with the performance of a high quality
corded telephone. It complies with the
Digitally Enhanced Cordless
Telecommunications (DECT)
standard and offers unparalleled
quality and features.
Building up a phone system
INTRODUCTION
You can use up to 5 handsets with your
Synergy 2150 base station without the
need for additional wiring.
Synergy 2150
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Page
This user guide applies to both single
and multiple handset systems. The
internal call functions described in
this guide apply only to Synergy 2150
base stations with more than one
handset connected.
Important
If you wear a hearing aid, please
note that the Synergy 2150 works by
sending radio signals between the base
station and the handset. These signals
can interfere with hearing aids,
causing a humming noise.
Synergy 2150
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Unpacking your Synergy 2150
If anything is missing, please contact
your place of purchase immediately.
For your records
Date of purchase:
Synergy 2150
●
handset.
Synergy 2150
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base station.
Handset
●
Battery pack.
Plug mounted,
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13 amp mains
adaptor.
Telephone
●
line cord
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Charging
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Place of purchase:
Serial number (on the underside of telephone base):
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
INTRODUCTION
Enter your Base Station PIN here
See pages 12 and 38 for more
information.
Enter your remote access security PIN
code here.
See page 26 for more information.
Belt clip
●
8
Safety instructions
Use only the approved
battery pack supplied. Spare
batteries – Item Code: 871996
are available from BT Shops and the
Synergy Helpline 0845 602 1041.
Do not try to use any other power
supply except the one provided,
otherwise you may permanently
damage your Synergy 2150. It may also
invalidate approval of this apparatus.
To get a replacement Synergy 2150
base station power supply unit – Item
Code 872073 – contact the Synergy
Helpline 0845 602 1041.
There is a slight chance your
phone could be damaged by
SAFETY INSTRUCTIONS
recommend that you unplug your
Synergy 2150 from the mains power
and telephone socket during storms.
Equally, the handset as well as any
additional chargers you purchase can
also become warm during charging.
We advise against placing these
products on antique, veneered or
wooden surfaces as damage may occur.
expose the equipment or batteries to
fire and water.
9
an electrical storm. We
The Synergy 2150 will
produce a certain amount of
heat during operation.
Do not use the Synergy 2150
in damp, humid conditions
such as bathrooms. Do not
Do not dispose of used
batteries with general
household rubbish and do not
burn them.
Do not use the handsets in
places where there are
explosive hazards.
If you wear a hearing aid,
please note that the Synergy
2150 works by sending radio
signals between the base station and
handset. These signals can interfere
with hearing aids, causing a humming
noise.
We advise that this product should not
be used near emergency intensive care
medical equipment and should not be
used by individuals with pacemakers.
Synergy 2150 can interfere with other
electrical equipment, e.g. answering
machines, TV and radio sets, clock
radio/alarms and computers if placed
too close. It is recommended that you
place your Synergy 2150 at least one
metre away from such appliances to
minimise any risk of interference.
Make sure you connect the power and
telephone lines to the correct sockets
in the base station.
Clean the handset and base station with
a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this
may cause a static shock. Never spray
cleaning fluid directly onto the telephone.
Setting up
Follow these steps to set up your Synergy 2150 ready for use.
Plan the location of your
Synergy 2150
Your Synergy 2150 works by sending
and receiving radio signals between
the base station and the handset.
The strength of the signal can depend
on where you site the base station.
Generally, the higher the base station
is located the better. An upstairs room
is ideal.
The following points should be
considered:
• It should be within 3 metres of a
power socket and phone socket
otherwise extension cables will be
required.
• Try to avoid locations near metallic
obstructions or electrical appliances,
such as TV sets, fridges, computers,
fluorescent lights, radiators, metal
pipes and metal window frames.
1
Connect the power cable
Plug the power cable into the power
socket on your Synergy base station.
Plug the adaptor into the mains power
supply and switch on. The power light
comes on and starts to flash. This will
continue flashing until the Day & Time
are set (see page 22).
Install the rechargeable
2
battery in the handset
SETTING UP
Please note
The Synergy 2150 has a range of
up to 300 metres outdoors and up to
50 metres indoors. It is possible that
the range may be affected by being
near water (e.g. large ponds, lakes
and the sea) as well as large metal
objects (e.g. radiators, metal partition
walls and steel girders).
The Synergy 2150 uses a nickel metal
hydride (NiMH) battery pack supplied.
Take care to connect the battery as
shown and replace the battery cover.
10
Charge the handset battery
0-50%
0%
(flashing)
50 -100%
100%
3
for at least 16 hours
Before you use your Synergy 2150 for
the first time, it is important to have
the handset battery fully charged.
We recommend that you leave the
Synergy 2150 on charge for at least
16 hours.
Place the handset on the base. The red
charging light comes on. The handset
should come pre-registered to the
base station as HS1 and this is shown
in the top right corner of the display.
The battery symbol is also shown.
It flashes during charging. Once the
handset is fully charged, the display
shows a full battery symbol.
Battery levels
SETTING UP
Battery low warning.
If the handset battery symbol is
empty and flashing, and you hear
a warning beep every 10 seconds,
you will need to recharge your
handset before you can use it.
Battery performance
To keep your battery in the best
condition, leave the handset off the
base station for a few hours at a time
(after the initial 16 hour charge).
After charging your Synergy
handset for the first time,
subsequent charging time for the
battery is approximately
4-5 hours. Battery and case may
become warm during charging.
This is normal and not dangerous.
Note: Once the handset is fully
charged the red charging light will
go off.
Under ideal conditions, the handset
battery should give about 12 hours
talktime (7 hours in handsfree
mode) or 150 hours standby on a
single charge.
Please note, however, that a new
NiMH battery does not reach its full
capacity until it has been in normal
use for several days.
Please note that while the NiMH
rechargeable battery can be
expected to give years of service
they do not last forever.
Their actual lifespan depends on
how heavily they are used but over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
11
Connect the telephone line cord
Synergy 2150
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to the Synergy 2150 base station
Plug the line cord into the line socket
on your Synergy base station.
5
Connect the telephone line cord
Pre-set PINs
Your Synergy 2150 comes with a
pre-set PIN which you will need to
use to perform various functions on
your phone.
Base station PIN is 0000 – used
when adjusting base station settings
and registration of new handsets.
Customer Helpline
0845 602 1041
SETTING UP
If you do not have modern phone
sockets, call Freefone 0800 800 150
and ask for a BT engineer to come
and fit the correct type. This is a
chargeable service.
Your Synergy is now ready for use.
12
Using your Synergy 2150
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telephone
To switch your handset ON
and OFF
USING YOUR PHONE
To lock and unlock the keypad
Press buttons in the order shown
Press and hold the POWER
button until the display
goes blank. The handset is
now off.
Press the POWER button
again. You hear two beeps.
The display flashes
Searching and then shows
the standby screen.
This prevents you from
accidentally operating the
handset when you are
carrying it around.
Press and release the
POWER button. Display shows
Keypad-lock.
Making and receiving calls
To make a call
Press the green TALK
button. Display shows.
You hear the dial tone.
DIAL
DIAL
Enter the number you want
and it is dialled.
Or
To preview the number
before you call.
Enter the number you want.
It is shown on the screen
but not dialled. If you make
a mistake, you can change
the number by pressing
the DEL button to delete
individual digits.
Press the TALK button to
dial the number.
Press the POWER button
again to unlock the keypad.
Please note
It is not possible to make emergency
calls when the keypad lock is on.
To end a call
Press the red END button.
Or
Place the handset back on
the base.
13
Call monitoring
Del
Options
Options
Options
Options
Del
Del
To receive a call
If you would like to listen to
your caller on the handset
but allow others to hear the
call, you could turn the base
loudspeaker speaker on.
Make your call and ensure
that the L is displayed on the
handset.
Display will flash
Loudspeaker.
Press the OPTIONS button
to confirm.
Display will show Volume0 1 2 3. 0 is off, 3 is loud.
Select the volume. (Settings
always start at 2.)
Press the OPTIONS button
to confirm.
Caller display
The Synergy 2150 can let you know
who’s calling before you answer the
telephone.
With BT’s Caller Display service, your
Synergy base station receives caller
information which is transmitted over
the BT network, for more information,
see page 31.
When the phone rings: the
screen shows
(without Caller Display).
Press the TALK button to
answer the call
Or
If the handset is on the base,
simply pick it up and talk.
To use handsfree
This function lets you keep
your hands free, for example,
to take notes, or to dial a
number. It also enables
others in the same room to
hear and join in the call.
Press to get a line.
When making your call the
L is displayed on the handset.
This has then established
start of dialling.
Press and hold for 1 second.
The handset loudspeaker
symbolwill be displayed.
You will now hear ringing or
your caller on the handset
speaker.
To change the volume.
Display will show Volume
123. The number flashing
is the current setting
Use to adjust the level,
1 is quiet, 3 is loud.
To confirm.
External
SETTING UP
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Press and hold for 1 second.
Secrecy
To adjust the earpiece volume
USING YOUR PHONE
The loudspeaker symbol
will disappear from the
display.
Press to end the call.
During a call you can adjust
the volume of the handset
receiver.
Press the UP and DOWN
arrow buttons.
Display will show VOLUME1 2 3.
The number flashing is the
current setting.
Use the UP and DOWN arrow
buttons until the display
flashes at the desired volume
level.
To confirm level.
This lets you talk to
someone else close by
without your caller hearing
the conversation.
During your call:
Press the SECRECY button.
Display shows
Mute
Your caller cannot hear you.
To talk to your caller again.
To redial the last number
The last number called is
displayed.
To dial the number.
To redial one of the last
5 numbers
The last number called is
displayed.
and .
Please note
Once you have adjusted the earpiece
volume, to use other functions during
a call you must be out of earpiece
volume control.
The handset automatically times out
after approx 8 seconds, or press the
OPTIONS button to confirm level.
15
To scroll through the last
5 numbers. (Or keep pressing
the REDIAL button).
To dial the number displayed.
Del
Options
Options
Options
Del
Options
Dialling mode
Del
Options
Options
Del
Options
Options
Options
Del
Go to Tone
Your Synergy 2150 is preset
to TONE dialling which most
modern exchanges use.
On some older exchanges or
PBX’s it may be necessary to
change the dialling mode to
PULSE.
Until the display flashes
BASE SETTING.
Enter the 4-digit base station
PINPIN. Original setting 0000.
Until the display flashes
DIAL MODE.
Until the display flashes
PULSE.
To confirm.
If you are in the PULSE
dialling mode then certain
services accessed by tone
dialling are not available.
During the call you can
change to TONE by pressing
the OPTIONS button.
Use the UP and DOWN
arrows to scroll to the
Go to Tone command and
press the OPTIONS button.
Operation of your keypad
after this will now be in
TONE mode. When the call
is completed you will revert
to PULSE dialling.
Go back
If during a call you have
selected a function using the
OPTIONS button, you can
revert back to a normal
display without losing the
caller if you select the option
Go back.
USING YOUR PHONE
Use the UP and DOWN
arrows to scroll to the
Go Back command and
press the OPTIONS button
to confirm.
16
Options
Options
Del
Del
Options
Options
Options
Options
Del
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Using the notepad
This is used when connected
to certain switchboards and
for some BT Select Services
or those services available
via your network provider.
Refer to page 31 for more
details.
Time break recall (TBR) is
the method by which the
exchange/PBX can be
contacted and this is
operated by the R (recall)
button on the handset.
Your Synergy 2150 recall
period is normally set to
100mS under the base
setting menu Flash time.
It should not normally be
necessary to alter this value
USING YOUR PHONE
for use in the UK.
To exit the options menu at any time,
press the END buttonuntil the
display returns to standby.
You can store a telephone number in
your Synergy 2150 notepad memory
during a conversation.
To store a notepad number
Press the OPTIONS button.
Until the display flashes
Notepad.
The current notepad number
(if any) will be displayed.
KEYPAD
Enter the number you want
to store. This will overwrite
any existing number.
To save the number.
To view and dial a notepad
number
Press the OPTIONS button.
Until the display flashes
Notepad
.
17
Press the OPTIONS button.
Until the display flashes
View
.
The notepad number is
displayed.
To dial the number,
if required.
To store a notepad number in
Options
Options
Options
Del
Del
Options
Del
the phonebook
Using the phonebook
You must include a name to
go with the number.
Until the display flashes
Notepad
.
Until the display flashes
Save
.
Display shows
ABCUse the keypad to enter the
Name:
.
name you want.
The number is stored in the
phonebook.
Using the keypad to enter
a name.
For example, to enter the
name ANNE:
2ABCPress once to enter A.
Each time you have entered
a letter wait for the cursor
to move to the next space.
6MNOPress twice to enter N.
6MNOPress twice to enter N.
3DEFPress twice to enter E.
1To insert a space.
0To insert ‘&’.
You can store up to 20 of your most
important or frequently dialled numbers
in your Synergy’s phonebook.
Stored numbers can be up to 25 digits
long and each one must have a name
allocated to it. The maximum number
of characters in the name field is 12.
To ensure that the Caller Display
facility operates correctly you should
always enter the full telephone number
into the phone book, including the
area code, for example 0845602641.
All entries in the phonebook are listed
in alphabetical order.
To exit the options menu at any time,
press thebutton until the display
returns to standby.
USING YOUR PHONE
If you make a mistake, press
the DEL button to delete the
previous character or press
the END button.
18
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Options
Options
Options
Del
Options
Del
Options
Del
Options
Options
To store a name and number in
Options
Options
Options
Del
Del
Del
the phonebook
To enter a pause in a stored
number
Press the OPTIONS button.
Until the display shows
Phone book
.
Until the display shows
New entry
.
Display shows
ABCUse the keypad to enter the
name you want.
For example, to enter the
name ANNE:
2ABCPress once to enter A.
Each time you have entered
a letter wait for the cursor
to move to the next space.
6MNOPress three times to enter N.
6MNOPress twice to enter N.
3DEFPress twice to enter E.
USING YOUR PHONE
1To insert a space.
0To insert ‘&’.
Name:
When storing the number,
press the REDIAL/PAUSE
button at the point where you
want to enter the Pause.
To edit an entry in the phonebook
.
Press the OPTIONS button.
Until the display shows
Phone book.
Until the display shows
Change entry.
Until the display shows the
entry you want to change.
The name flashes.
ABCIf required, enter a new name
to change it.
19
KEYPAD
If you make a mistake,
press the DEL button to
delete the previous
character.
Display shows
Tel. number:.
Enter the telephone number
you want to store.
To confirm. You can now
store another entry.
KEYPAD
To confirm the name.
Display shows the phone
number.
If required, enter a new
number to change it.
To confirm the change.
Options
Options
Options
Del
Options
Del
Options
Options
Del
Options
Del
Options
Del
To dial a number stored in the
Del
phonebook
To delete all entries from the
phonebook
The first entry is displayed.
Press to scroll through the
entries until the one you
want is displayed.
To dial the number.
To delete an entry from the
phonebook
Press the OPTIONS button.
Until the display flashes
Phone book.
Until the display shows
Delete entry.
Until the entry you want to
delete flashes.
To confirm deletion.
Press the OPTIONS button.
Until the display flashes
Phone book.
Until the display flashes
Delete all.
Delete all?.
To confirm deletion.
Or
To exit without deleting.
USING YOUR PHONE
20
Using your Synergy 2150
Options
Del
Del
Options
Options
Options
answering machine
As soon as the base station is
connected and fully charged, your
answering machine is ready for use.
It comes with a pre-recorded answer/
record announcement: “Hello, your call
cannot be taken at the moment, so please
leave your message after the tone”. You
can use this announcement or record
one of your own (see page 24).
As well as recording incoming
messages your Synergy 2150 can
record memos for other users (seepage 28) and allows you to skip
through or delete your messages.
You can access your messages from
any Synergy 2100 Additional handset
or any external TouchTone telephone.
USING YOUR ANSWER MACHINE
You will need to set the day and time
so that you will know when each
message was received.
To set the base speaker volume
Press to open the main menu.
Press until the display flashes
TAM setting.
Press the OPTIONS button
to confirm. Waiting will flash
for one second and then
Speaker will flash.
Press to confirm Speaker
Use to adjust the volume.
0 is off, 3 is loud.
To confirm. You will then
hear the confirmation beeps.
21
Options
Del
Del
Del
Options
Options
Options
Options
Please note
It is important to set the Day and
Time in preparation for using your
answering machine.
Please note
If your Synergy 2150 is disconnected
from the power, for example during
a power cut, when power is restored
the display will show Searching...
followed by the idle screen and the
green power light on the base
will flash.
You will not have lost your messages
but you will need to set the day and
time again.
Once this is completed the green
power light on the base will no
longer flash.
To set the day and time
Press to open the main menu.
Press the UP and DOWN
arrows until the display
flashes TAM Settings.
Press the OPTIONS button
to confirm.
Press the UP and DOWN
arrows until the display
flashes Day/Time.
Press the OPTIONS button
to confirm.
Display will show
Day: 1234567
Time: 00:00
Use to scroll through 1 Mon,
2 Tues, 3 Wed, 4 Thurs,
5 Fri, 6 Sat, 7 Sun or press
the number on the keypad.
USING YOUR ANSWER MACHINE
Press the OPTIONS button
to confirm.
Enter the time using the
24 hour clock. So for 14:52
type 1452 on the keypad.
Press the OPTIONS button
to confirm.
You will then hear the
confirmation beeps.
22
To select day/time prompts
Options
Options
Options
Options
Del
Del
Del
Del
Del
Del
Options
Options
Options
Options
between messages
The day and time of a call is
recorded when it is received.
You can switch this on or off
when you listen to your
messages.
Press to open the main menu.
Press until the display flashes
TAM setting.
Press the OPTIONS button
to confirm. Waiting will flash
for one second and then
Speaker will flash.
Answer only
Your Synergy 2150 will play a
pre-recorded announcement but will not
allow your caller to leave a message.
However, you can record your own
announcement if you wish.
Please note
An ✱beside one of the above
indicates which mode the answering
machine is currently in.
To switch the answering machine
on/off and to set the answer
mode
Press until Verbal is
flashing.
To confirm.
To select ON or OFF.
Your chosen option will flash.
(✱indicates the current
setting.)
USING YOUR ANSWER MACHINE
Press the OPTIONS button
to confirm.
Setting the answer mode
Your Synergy 2150 has 2 answer
modes.
Ans/record
Your Synergy 2150 has a pre-set
announcement that allows your caller
to leave a message, however, you can
record your own announcement if you
wish, see page 24.
23
Press to open the main menu.
Press until the display flashes
TAM setting.
Press the OPTIONS button
to confirm. Waiting will flash
for one second and then
Speaker will flash.
Press until the display flashes
TAM mode.
Press to confirm.
Press until your chosen
option flashes, ie:-
Ans/Record
Ans Only
Tam off.
Press to confirm. You will
hear the confirmation beeps.
Please note
Indicates that the answering
machine is on.
Options
Del
To record your own announcement
Del
Options
Del
Options
Options
Options
Del
Del
Options
Options
Options
Options
Options
Options
Del
Del
Del
Del
You can record an
announcement of up to 3
minutes long to invite your
caller to leave a message.
A typical announcement for
Ans/Record for example
may be: “Hello, I cannot take
your call at the moment, so
please leave a message after
the tone”.
Press to open the main menu.
Press until the display flashes
TAM setting.
Press the OPTIONS button
to confirm. Waiting will flash
for one second and then
Speaker will flash.
Press until display flashes
Announce.
Press the OPTIONS button
to confirm.
To select Ans/record or
Answer only.
Press the OPTIONS button
to confirm.
Until change is displayed.
Press the OPTIONS button.
You will then see Recording.
You should record your
message now.
Press to end recording.
Please note
If you are recording an announcement
using handsfree , you should make
the recording with the handset about
2 feet away from you for best results.
To delete an announcement
Press to open the main menu.
Press until the display flashes
TAM setting.
Press the OPTIONS button
to confirm. Waiting will flash
for one second and then
Speaker will flash.
Press until display flashes
Announce.
Press the OPTIONS button
to confirm.
To select Ans/Record or
Answer only.
Press the OPTIONS button
to confirm.
Until Delete is displayed.
Display shows Delete?
Press to delete the
announcement.
Or
To exit and leave the current
message saved.
USING YOUR ANSWER MACHINE
Your message will then play
back automatically.
Press to return to the menu.
24
USING YOUR ANSWER MACHINE
Options
Options
Options
Options
Del
Del
Del
Options
Del
Options
Please note
Deleting your own announcement
restores the original pre-recorded
message.
To adjust the number of rings
before incoming calls are
answered
You can select the number
of rings from 2, 4 or 6 before
incoming calls are answered.
Press to open the main menu.
Press until the display flashes
TAM setting.
Press the OPTIONS button
to confirm. Waiting will flash
for one second and then
Speaker will flash.
Until Ring counts is
flashing.
Press the OPTIONS button
to confirm.
Display shows Ring counts2 4 6.
Until the number of rings
you want is flashing.
Press to confirm.
Time saver
When the number of rings
is set to 4, the Synergy 2150
will answer after 2 rings if
new messages are left, and
after 4 rings if there are no
new messages. This is for
use during remote access,
see page 29,
To adjust the base speaker volume
When listening to your
messages:
Press the
OPTIONS button
until display shows Volume
0 1 2 3
.
To select the volume. 0 is off,
1 is quiet and 3 is loud.
Press the OPTIONS button
to confirm.
To turn the handset speaker
on or off
When listening to your
messages:
Press for 1 second.
The indicates that the
loudspeaker is on.
25
If it is missing then the
loudspeaker is off.
Del
Del
Options
To adjust the handset speaker
Options
Del
Options
Options
Options
Del
volume
Memory full
When listening to your
messages:
Display shows Volume123.
To select the volume.
1 is quiet and 3 is loud.
Press the OPTIONS button
to confirm.
To set your security PIN for
remote access
Press the OPTIONS button.
Until display flashes
TAM Setting.
Press the OPTIONS button
to confirm.
Display will show Waiting
for 1 second then Speaker
will flash.
Until display flashes
Remote PIN.
Press the OPTIONS button
to confirm.
Display shows PIN XXXX
(Your PIN.)
PINEnter your new pin number.
Press the OPTIONS button
to confirm.
Display flashes Remote PIN.
Press to return to the menu.
For information on how to use
remote access, see page 29.
Your Synergy 2150 has up to
minutes of recording time.
If a call arrives when the
memory is full the display
will show Memory full and
the caller will hear that their
message cannot be taken.
It is, therefore, advisable to
delete your messages to create
more space, see page 28.
Message playback
The following table provides a guide
to the possible message indications
you may see on your Synergy 2150 in
certain situations.
For example, if you have new
messages and the answering machine
is on you will see the flashing in
the display, New msg will be displayed
on the LCD and the In Use light will
flash on the base LED.
Answer Machine Message indications
Message
On/Off
statusdisplayLED
ON
ON
ON
OFF
OFF
OFF
New
messagesmsg
Old
messages
No
messages
New
messagesmsg
Old
messages
No
messages
Icon
Flashing
Flashing
Steady
No icon
No icon
No icon
LCDBase
New
Flashing
NewFlashing
USING YOUR ANSWER MACHINE
26
Del
To play your messages
Options
Options
Options
Options
Press the OPTIONS button.
Until display flashes
Message.
Press the OPTIONS button
to confirm.
Waiting will be displayed
for one second and then:
This shows that message
number one was recorded
on Wednesday at 15.35 and
is being played.
If you have selected Verbalon then you will hear the
day and time of your
messages.
Your messages will continue
until all new messages have
been played.
USING YOUR ANSWER MACHINE
New: 02
TOT:05 LSP:1
New is the number of new
messages received.
TOT is the total number of
old and new messages.
LSP is the current base
speaker setting.
The loudspeaker icon
indicates that the handset
loudspeaker is on.
Press the OPTIONS button
The display flashes Play.
Press the OPTIONS button
to confirm and play your
messages.
01
Wed 15:35
To skip, play, pause and delete
your messages
When listening to your
messages use these buttons:
Press once to go to the start
of the current message.
Press twice to go back to the
previous message.
Play/pause. During pause
display will show Pause...
Skip to the next message.
Delete the current message
on an individual basis.
Record a memo.
Stop.
27
To delete old messages
Del
Options
Options
Options
Options
Options
Options
Options
Del
Options
Options
Options
Options
If you want to delete all of
your messages:
Press the OPTIONS button.
Display will flash
Message.
Press the OPTIONS button
to confirm.
Waiting will be displayed
for 1 second.
Press the OPTIONS button.
Display will flash Play.
Until display flashes Delete
old.
Press the OPTIONS button
to confirm.
Display will show Delete
old?
To delete the messages.
Or
To revert to the previous
menu and not delete.
Press the OPTIONS button
to confirm.
Display will flash Waiting.
Press the OPTIONS button
to confirm.
Display will flash Play.
Until display flashes Memo.
Press the OPTIONS button
to confirm.
Recording... is displayed
and you will hear a long beep.
You can now start recording
your memo.
Press when you have
finished recording.
To use Call Screening
You can let your Synergy
2150 answer an incoming call
and hear the caller through
the handset speaker. You can
then decide whether to take
the call.
Whilst the TAM is recording.
Display shows Call Screen.
USING YOUR ANSWER MACHINE
To record a memo
You can record a memo up
to 3 minutes long that can
be played back as a normal
message.
Press the OPTIONS button
Display will flash
Message.
Press the OPTIONS button
to confirm.
Display shows Screen.
You will hear who is calling.
To end screening.
28
Remote access
8
T
U
V
9
W
X
Y
Z
You can switch on and operate your
answering machine from any other
TouchTone telephone to play your
messages and memos.
To keep your messages private, you
will need to enter your 4-digit security
PIN code before you can access your
messages.
The pre-set security code is 0000 but
it is advisable to change this, see page26 to change your security code.
You can keep a record of the new
number in the box printed in the front
of this guide.
To turn answering machine on
via remote access
Call your phone.
After approx. 16 rings, the
telephone answer machine
will answer and announce
“Answer off ”.
Press the ✱button.
You will be prompted to add
PINyour security code e.g. 0000.
You will hear “To play all
messages, press 2”.
To switch on the answer
machine in answer record
mode, press the 8 button.
USING YOUR ANSWER MACHINE
Time Saver
If you have your ring count
set to 4 rings, then you can
tell if you have any new
messages before the machine
answers.
If the machine answers after
2 rings then you know you
have new messages. If it gets
to 3 rings, then you know
there are no new messages
and you can hang up, saving
you the cost of a call.
To switch on the answer
machine in answer only
mode, press the 9 button.
29
6
M
N
O
5
J
K
L
4
G
H
I
3
D
E
F
2
A
B
C
1
+
–
7
P
Q
R
S
8
T
U
V
9
W
X
Y
Z
8
T
U
V
2
A
B
C
9
W
X
Y
Z
Remote access quick guide
To listen to your messages remotely
from an external telephone.
Call your answer machine and as
you listen to the announcement
press ✱.
When prompted, enter your remote
access security PIN e.g. 0000.
If you incorrectly enter your
security PIN three times you will
be disconnected.
Press once to go to the start
of the current message.
Press twice to go back to
the previous message.
Play/ pause. During pause
display will show Pause...
Skip to the next message.
Delete the current message.
Record a memo or
announcement.
Stop.
Turn the Synergy 2150 off.
USING YOUR ANSWER MACHINE
To select Memo.
To select Ans./record.
To select Answer only.
To select Ans./record.
To select Answer only.
30
BT Select Services
If you are connected to a digital
exchange, you can subscribe to a
range of BT Select Services. If you
wish to subscribe to any of these
services contact us on Freefone 0800800 152 business, 150 residential,
8am to 6pm, Monday to Friday.
Using Caller Display
If you have subscribed to your network
provider’s Caller Display service you
will be able to see the caller’s number
on the display (provided it is not
withheld) prior to answering a call.
SELECT SERVICES
If you have not subscribed to Caller
Display then please contact your
network provider for details.
If a call is received and you have stored
a name and number into your
phonebook (see page 19) you will see
both the name and number and your
screen will look like this:
Please note
Caller Display information will
ONLY be saved if the call has NOT
been answered, or if the answering
machine has taken the call.
Caller Display information will not
be saved into the Call Log if the call
has been answered.
The following table provides a guide to
the call indications you may see on
your Synergy 2150.
For example, if you have a new call the
icon will be flashing on the display,
new call will be displayed on the LCD
(unless there are new messages when
new msg is shown) and the In Use light
will flash on the base LED.
Call indications
Call
statusdisplayLED
New callsFlashingNew callFlashing
Icon
LCDBase
31
0876-42036523
John Brown
Old callsSteady
No calls
old or new
No icon
Please note
If there are both new messages and
new calls, New Msg will be shown
on the display.
Options
Options
Options
Options
Options
Del
Options
Options
Del
Options
Options
Please note
If someone has called several times
only the last day and time will be
recorded. The number of times the
caller has tried to contact you will be
shown on the right side of the screen.
Use to scroll through the
calls.
Press to show the day and
time of the call.
Up to 30 numbers can be
stored in this way.
01 Call 04
04/02 0944
To view stored numbers
Press the OPTIONS button.
Until display flashes
Caller ID.
Press the OPTIONS button
to confirm.
Display will flash Waiting
for 1 second and then View
will flash.
Press the OPTIONS button
to confirm.
The screen will show how
many numbers have been
stored.
NOTE: If no calls have been
received the screen will say
Data Empty.
Please note
If a call is not answered, by the
answering machine or by a person,
the number will be stored in the
memory with the time and date of
the call.
To save a caller’s number into
the phone book
When viewing your stored
numbers:
To see the time and date of
the call.
Display will flash Save.
To confirm.
Display will show Name:
and the telephone number.
ABC
Enter the caller’s name.
To confirm. You will then
hear the confirmation beeps.
SELECT SERVICES
New 01
Total 01
The first caller will be
displayed.
32
Del
Del
Options
Options
Del
Options
Options
Options
To delete old numbers
Del
Del
Options
Options
Options
Options
Until display flashes
Caller ID.
To confirm.
Display will flash Waiting
for 1 second and then View
will flash.
Until display flashes
Delete old.
To confirm.
Display shows Delete old?
To delete.
Or
To cancel and return to the
menu without deleting the
numbers.
SELECT SERVICES
Using the VIP feature
This feature allows you to store two
important numbers as VIPs. These
could be, for example, your partner’s
mobile number, a family or friend’s
number.
To store a VIP number
Press the OPTIONS button.
Press until Caller ID is
flashing.
Press the OPTIONS button.
Press until VIP is flashing.
Press the OPTIONS button.
Press until VIP 1 is flashing.
Press the OPTIONS button.
123
Enter the telephone number.
Follow exactly the same
procedure for VIP 2.
Call Waiting
If an incoming call arrives while you
are already engaged on a telephone
call, you will hear a soft beep every
5 seconds (this beep is not audible to
the person you are speaking to).
Instead of the engaged tone, the second
caller will hear an announcement to
hold on as you are aware that there is
a second call.
Used with Caller Display, when a VIP
rings a different ring tone will be
heard, alerting you that one of your
VIPs is calling and their number will
be displayed.
33
To use Call Waiting
R
C
a
l
l
W
a
i
t
i
n
g
R
C
a
l
l
W
a
i
t
i
n
g
Other services
You can answer the second
call, without disconnecting
your first caller, by pressing
the CALL WAITING button.
The first caller will be put
on hold.
When you have spoken to
the second caller you can
return to the first caller by
pressing the CALL WAITING
button again. You can switch
back and forth between the
two calls without
disconnecting either if you
wish.
If you wish to disconnect
the first call press the END
button after speaking to the
first caller.
The handset will then ring.
Press the TALK button
again and continue with the
second caller.
• Call my bill
• Call Barring
• Call Diversion
• Charge Advice
• Reminder Calls
• Three-way Calling
• Call Return 1471
For more information about these
Select Services, call BT on Freefone0800 800 150 for residential or 152
for business. If you are not on the
BT network, please ask your
telecommunications supplier for
information on their services.
SELECT SERVICES
The second caller will only
be charged for their call from
the moment you answer and
not while they are waiting
for your initial contact.
34
Optional Settings
Options
Options
Options
Del
Options
Del
Options
Del
Options
Del
Options
Del
Del
Del
Options
Options
To adjust the handset ringer
volume
optional settings
The volume levels range
from 0-5 where 0 is off and
5 = maximum. The pre-set
level is 3.
You can also set the handset
to ring at different volumes
for external calls and
internal calls (i.e. calls from
other handsets registered to
the base station).
Press the OPTIONS button.
Until display flashes
HS setting.
Press the OPTIONS button
To select either Ext. ringer
(to set the ring volume for
external calls) or Int. ringer
(to set the ring volume for
internal calls).
Press the OPTIONS button
Until the display flashes
Volume.
Press the OPTIONS button
To hear and switch between
volume settings 0-5.
To confirm the setting
displayed.
To exit the options menu at any time,
press the END buttonuntil the
display returns to standby.
To adjust the handset ringer
melody
You can choose from 6
melodies. The pre-set melody
is 4.
You can also set different
melodies for external calls
and internal calls (i.e. calls
from other handsets
registered to the base station)
Press the OPTIONS button.
Until display flashes
HS setting.
Press the OPTIONS button
to confirm.
To select either Ext. ringer
(to set the ring melody for
external calls) or
Int.ringer
(to set the ring melody for
internal calls).
Press the OPTIONS button
Until the display flashes
Melody.
Press the OPTIONS button
to confirm.
.
35
Options
Options
Options
Del
Options
Del
Options
Del
Options
Del
Options
Del
Options
Del
To hear and switch between
Del
Options
the different melodies 1-6.
Press the OPTIONS button
to confirm the setting
displayed.
To switch the keytones off and on
When you press a button on
the handset, you hear a
beep. You can switch these
beeps off.
To set a different language for
the display
You can set the options of
‘English’, ‘Francais’,
‘Deutsch’, ’Italiano’ or
‘Espanol’.
Until the display flashes
HS setting.
Until the display flashes
Language.
Until the display flashes
HS setting.
Until the display flashes
Key tone.
Until the display flashes
ON or OFF.
To confirm the setting
displayed.
To scroll through the options,
Deutsch, English,
Francais, Italiano or
Espanol until the required
language flashes.
Please note
The current language
setting is indicated by an ✱ before
the country’s language.
To select the language
displayed.
optional settings
36
Base station settings
Options
Options
Options
Options
Options
Options
Del
Options
Del
Options
Del
Options
Del
Del
Options
Del
Options
Del
Options
Del
To adjust the base ringer melody
You can use your handset to
change the melody.
Until the display flashes
Base setting
PINEnter the 4-digit base station
PIN. Original setting 0000.
Until the display flashes
BASE STATION SETTINGS
Base ringer
Until the display flashes
Melody
To hear and select the choice
of melody you want 1-6.
The original setting is 4.
To confirm the selection
displayed. You hear a
confirmation ring.
.
.
To adjust the base ringer volume
You can use your handset
to change the melody.
The settings range from
0-5, where 0 = off and
.
5 = maximum.
Until the display flashes
Base setting
PINEnter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes
Base ringer
.
Until the display flashes
Volume
.
To hear and select the volume
you want 0-5. The original
setting is 3.
To confirm the selection
displayed. You hear a
confirmation ring.
37
To set the handset priority
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Del
Options
Del
Del
Del
Options
Del
To change the base station PIN
If you are using more than
one handset on your base
station, you can select one
handset to ring before all the
others. You can then set the
number of rings it will make
before the other handsets
start ringing.
Until the display flashes
Base setting
PINEnter the 4-digit base station
.
PIN. Original setting 0000.
To scroll through and select
HS Priority
.
To confirm.
To scroll through the options:
No priority
- all handsets
ring at the same time.
Handset 1-5
- the selected
handset rings first.
If you change your base
station PIN, keep a record of
the new number by writing
it in the space provided on
page 8.
Until the display flashes
Base setting
PINEnter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes
PIN
Change PIN
Enter the new 4-digit PIN you
.
want.
To confirm new PIN. Display
shows Retype.
PINRe-enter the new PIN.
To confirm the setting.
BASE STATION SETTINGS
KEYPAD
To confirm the displayed
setting. Display flashes
Ring (1-99)
.
Enter the number of rings
you want the selected
handset to ring before the
other handsets.
To confirm.
38
To set call barring
Options
Options
Options
Options
Options
Options
Options
Options
Options
Del
Options
Del
Del
Options
Del
Del
Options
Del
Options
Del
You can bar calls with up to
five different prefixes, making
it impossible to dial out if a
telephone number is
preceded by one of these
prefixes. This could be an
international dialling code
or a premium rate service.
You can also specify
individual handsets on which
you want to set call barring.
To select which base station
you want your handset to use
Until the display shows
Select base
.
To scroll through the options:
Best base
= your handset
will automatically select the
base station with the
strongest reception.
Base 1-4
= you can select
a specific base to use.
Until the display flashes
Base setting
PINEnter the 4-digit base station
PIN. Original setting 0000.
Until the display flashes
BASE STATION SETTINGS
KEYPAD
KEYPAD
Call barring
.
The display flashes
Enter the prefix number to
be barred. (If you are barring
international calls, enter 00).
Display shows HS.
Enter the handset number(s)
1-5 you want calls to be
barred from.
To confirm. You hear a
confirmation ring.
Repeat the steps above to
enter up to five separate
barred prefixes.
To confirm.
.
To display the base station name
on your handset
Your handset can display
the name of the base station
to which it is currently
registered.
NO:
.
Until the display shows
Show base
.
Until the display shows
Base name
.
Until the display shows
ON
.
To confirm the setting.
39
To change the base station name
Options
Options
Options
Del
Options
Del
Options
Del
If you choose to display the
base station name on your
handset (see above), you can
give each base a different
name. For example, ‘Office’
or ‘Home’.
Until the display shows
Show base
.
Until the display shows
Set new name
.
Until the base name you wish
to change is flashed on the
display.
ABCUse the keypad to enter the
new base station name.
To confirm the setting.
See page 18 for details of
how to enter letters.
BASE STATION SETTINGS
40
Using additional handsets
Options
Options
Page
Options
Options
Del
Del
Registering an additional Synergy handset with the base station
or de-registering a handset.
As well as your original handset,
you can register up to a further 4
additional handsets to your Synergy
2150 base station.
The system allows internal calls
between two handsets while a third is
making an external call.
Each additional handset you purchase
must be registered with the base
station.
Please note
Remember to charge the batteries of
new handsets for at least 16 hours.
When switched on, a new additional
ADDITIONAL HANDSETS
handset will display Not SUB.
This tells you that the handset is not
yet registered with the base station.
To register a handset
At the base station:
Press the
PAGE button and
hold for at least 10 seconds,
until you hear the validation
tone, then release the button.
The In Use LED on the base
will flash repeatedly. You
must register the handset in
the next 10 minutes.
At the handset:
Until the display flashes
Registration
.
Press to display the available
base station names
BASE 1-4
If your handset is already
registered to another base,
then the display shows
next to the base name.
When a free base station
number is displayed. Display
then shows
Searching
the base station number.
When the handset has
detected the base station
signal, it gives a confirmation
ring. You are asked to enter
the base station PIN.
PINEnter the 4-digit base
station PIN. The pre-set PIN
is 0000. (To change the PIN,
see page 38.)
The LED will stop flashing
(unless there are new
messages).
The display shows the
normal standby setting when
the registration process is
completed.
.
✱
and
41
Options
Options
Options
Options
Int
Int
Del
Options
Del
Del
The handset is automatically
registered with the next
available handset number.
This number is shown on the
display as
HS 2, 3, 4
or 5.
Please note
If the registration process fails, the
handset display shows Not SUB and
you should begin the process again.
To de-register a handset
Press buttons in the order shown
To call another handset
Press the INT button. Display
shows the INT symbol and
Internal
.
Enter the handset number
you want. Display shows
the number and the called
handset rings.
Press the END button to end
the call.
To transfer an external call to
another handset
You can use your handset to
de-register another handset
from a base station. You
cannot de-register the
handset you are using from
the base station you are using.
Until display flashes Basesetting.
PINEnter the 4-digit base station
PIN, the pre-set PIN is 0000.
Until the display shows
Remove HS
.
Until the handset number
you want to de-register is
flashing.
To confirm.
You will hear a confirmation
tone and the display will
return to Remove HS.
KEYPAD
Your caller is put on hold and
you hear the dialling tone.
Enter the handset number to
which you want to transfer
the call. When the handset is
answered
The call is transferred.
If the handset is not
answered, press the INT
button to speak to the
caller again.
ADDITIONAL HANDSETS
42
To hold a three-way conversation
Int
You can talk to one external
call and another internal
caller at the same time on
your Synergy handset.
During a call with an external
caller:
Your caller is put on hold and
you hear a tone.
KEYPAD
Enter the handset number to
which you want to transfer
the call. When the handset is
answered.
Press and hold the #button
for a few seconds until the
display clears. You can now
start your three-way
conversations.
ADDITIONAL HANDSETS
43
Operating with additional
Page
base stations
You can use up to five handsets on
each Synergy 2150 base station, and
up to four base stations with your
handset to build up a comprehensive
cordless telephone system.
The handset supplied with each base
station is already registered as HS1.
To register your handset to
another base station
You can register a handset
with up to 3 other base
stations.
Follow the same steps shown
on page 41, ensuring that
you select a base station that
is free i.e. one that has no ✱
against it.
Press and hold the PAGE
button on the base station
you want to register your
handset to. It sends a unique
signal and your handset will
automatically accept it as the
next base station.
In this way when selecting
your base station to operate
from, the handset will
automatically display your
new base name, once it has
established connection,
e.g. name Base 1 as Home
and Base 2 as Office.
Please note
When registering handsets to another
manufacturer’s base, the assigned
handset number may not appear in
the handset display.
To find out the handset number,
press INT then 1 to call handset 1.
Then look at the display on handset 1
to see your handset number.
ADDITIONAL BASE STATIONS
To avoid confusion you may
wish to allocate a different
name from your original base.
This can be done by following
the steps on page 40.
44
Connecting to a switchboard
Options
Options
Options
Del
Options
Del
Options
Del
Options
Options
Options
Del
Options
Del
Options
Del
When connecting your Synergy 2150
to a switchboard/PBX, you may need
to change the dialling mode from
TONE to PULSE.
To change the dialling mode
The dialling mode is set to
TONE when the product is
supplied.
To change to PULSE.
Until display flashes
setting
SWITCHBOARD
PINEnter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes
Dial mode.
Until the display flashes
Pulse.
Base
To change the network
connection
When connected to some
switchboards/PBX’s you
may encounter higher than
normal speech levels. If this
is the case you can alter the
network setting from PSTN
to PBX which would reduce
the levels to normal.
Until the display flashes
Base setting.
PINEnter the 4-digit base station
PIN. Original setting 0000.
Until the display flashes
Network.
Until PBX is flashing.
45
To confirm setting.
To confirm the setting.
To enter a PSTN pre-fix code
Options
Options
Options
Options
Del
Options
Del
With some switchboards it
may be helpful to dial a
pause after entering the
PSTN pre-fix code eg: 9,11
etc. to enable you to get an
outside line. However, your
Synergy 2150 can enter a
pause automatically for you.
Please note
Each time you dial out on
a PSTN number you must
still dial the pre-fix code
i.e. you will still have to
dial the pre-fix code 9,11 etc.
to enable an outside line to
be established.
The numbers held in the
directory must also have the
PSTN pre-fix code to gain
an outside line with some
switchboards.
Please note
Each time the PSTN pre-fix code is
dialled a pause will automatically be
inserted before the telephone
number is dialled.
SWITCHBOARD
Until the display flashes
Base setting
PINEnter the 4-digit base station
.
PIN. Original setting 0000.
Until the display flashes
KEYPAD
PSTN prefix
Enter the pre-fix number
.
after which you want the
pause to be inserted. This
can be up to 5 digits.
To confirm the setting.
46
Maintenance
General
Simply clean your Synergy 2150 with
a damp cloth (not wet) or an antistatic
wipe. Never use a dry cloth as this
may cause a static shock.
Service
Within guarantee
If you experience a problem with your
Synergy 2150 you should contact the
Synergy Helpline on 0845 602 1041.
Calls are charged at local call rates.
If the problem is not remedied, you will
MAINTENANCE
be advised to contact your original
point of purchase.
Some retailers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.
Outside warranty
If your Synergy 2150 needs repair
after the warranty period has ended,
contact the Synergy Helpline on
0845 602 1041 for information on
our recommended repair agents.
If you have to return your
Synergy 2150
Pack the unit securely, preferably in
the original packaging. All parts must
be returned including the mains power
adaptor. We cannot take responsibility
for goods damaged in transit.
47
Help
Emergency calls
The emergency services can be
contacted in the UK by dialling 999
or 112 which is valid in any countr y
that is a member of the European
community.
Please note
If your Synergy 2150 is connected to
a switchboard/PBX, you may have
to dial an access number before 999 to
contact the emergency services. Some
switchboards cannot dial out during
a power failure.
The Synergy 2150 will not work
when the power fails. Alternative
arrangements should be made for
access to emergency services.
Replacing the handset battery
After a time, you may find that the
handset battery is running out of
charge more quickly. This is a standard
sign of wear and the battery will need
replacing.
Spare batteries (Item Code 871996)
are available from BT Shops or
contact the Synergy 2150 Helpline
0845 602 1041.
Do not immerse batteries in water or
throw them into a fire, or dispose of
them with ordinary domestic refuse.
BT accepts no responsibility for damage
caused to your Synergy handset by
using any other type of battery.
No display appears
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged into
the phone socket?
Check that the base station is connected
to the mains power and switched on.
You cannot link up with the base station
If the display shows Not SUB, the
handset must be registered with the
Synergy 2150 base station. See page 41.
Is the display flashing?
The mains power cable may not be
connected at the base or switched on.
Are you in range of the base station?
Battery could be low or flat.
If using more than one base station,
check that you are connected to the
correct base. See page 39.
No ring on the handset or base station
The ringer volume may be switched to
silent. To adjust the ringer volume on
the handset, see page 35, on the base
station, see page 37.
Check that that the base station is
plugged into the phone socket.
HELP
48
Check that that the base station is
plugged into the mains power and
switched on.
Buzzing noise on my radio, TV,
computer or hearing aid
Sometimes, your Synergy 2150 can
interfere with other electrical
equipment if it is placed too close.
It is recommended that you place
your Synergy 2150 and other Synergy
handsets at least one metre away from
such appliances to avoid any risk of
interference.
The charger does not appear to be
working
Check that:
• the power adaptor is properly
plugged in to the charger
• your handset has slotted correctly
into the charger
HELP
• the battery is correctly fitted into
the handset
If you are still experiencing difficulty,
call the Synergy 2150 Helpline
0845 602 1041.
Please note
In the event of a mains power failure,
date/time stamp will need to be reset.
Are you using the correct power
adaptor?
Synergy 2150 base station power
supply is Item Code 872073.
Cannot adjust the option in the base
station
Is someone else making changes via
another handset?
Have you pressed the OPTIONS
button to confirm your selection?
If you are still experiencing difficulty,
call the Synergy 2150 Helpline on
0845 602 1041.
Have you pressed the OPTIONS button
to confirm your selection?
49
Technical information
Environment
Your Synergy 2150 should be kept free
of dust, moisture, high temperature,
vibration and should not be exposed
to direct sunlight. Do not stand it on
carpets or other surfaces which
generate fibres or place it in locations
which prevent the free flow of air over
its surfaces.
Warning
The apparatus is designed to be
operated in a normal office or domestic
environment where the relative
humidity does not exceed 75%.
It should not be used in bathrooms
or near water.
If the power fails
Alternative arrangements should be
made for access to emergency services.
How many phones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. The Synergy
2150 has a REN of 1. Any other
instrument provided by BT may be
assumed to have a REN of 1 unless
otherwise stated. A total REN of 4 is
allowed.
Connection to the BT telephone
network
Synergy 2150 is fully approved for
connection to the BT network provided
it is used according to the instructions
in this guide. The telephone lines must
provide Multi-frequency (Touch Tone)
dialling capabilities.
It may be connected to Direct Exchange
Lines and switchboards (PBXs) with
new plan (plug and socket)
arrangements.
Connecting to switchboards
Synergy 2150 is only approved for use
with a compatible switchboard
including those which do not provide
secondary proceed indication.
If you would like a list of suitable
switchboards, contact BT on 154.
If you do not have a compatible
switchboard, it cannot be guaranteed
that the product will operate correctly
under all possible conditions of
connection. If you have any difficulties,
contact BT on 154.
Generally, Synergy 2150 can be
connected to any switchboard where a
simple modern telephone can be used
to make and receive calls. Synergy 2150
is suitable for connection to
switchboards which return secondary
proceed indication.
TECHNICAL INFORMATION
50
Technical specification
StandardDECT, GAP
Number of channels120 duplex channels
Radio frequency range1880 MHz to 1900 MHz
Duplex methodTime-division multiplexing. 10 ms frame length
Channel spacing1728 kHz
Bit rate1152 kbit/s
ModulationGFSK
Voice coding32 kbit/s
Transmitted power10 mW, average output per channel
RangeUp to 300 metres outdoors (uninterrupted line
of sight)
Up to 50 metres in buildings
Power supplyBase station 230 V/50 Hz (AC adaptor)
TECHNICAL SPECIFICATION
Power consumption base station3.6 VA
Operating time, mobile unitStandby: up to 150 hours
(with fully charged battery)Phone in use: Up to 12 hours
Handsfree: Up to 7 hours talktime.
Permitted ambient conditions0˚C to 55˚C – Handset; 5˚C to 45˚C
for operation (maximum)Base; 15% to 90% rel. humidity
Permitted storage temperature–10˚C to +60˚C
Signalling methodDTMF and PULSE
Signal key functionTimed Break Recall
Base station dimensions120mm x 126mm x 60mm (L x W x H)
Handset dimensions151mm x 46mm x 30mm (L x W x H)
WeightBase station: 175g
Handset: 115g (with battery)
51
Index
Answering machine
answer mode23
base speaker volume21
call monitoring14
call screening28
delete announcement24
delete old messages28
handset speaker on/off25
handset speaker volume26
memory full26
number of rings25
on/off23
play messages27
record memo28
record own annoucement24
remote access29
save caller’s number into
phonebook32
security PIN26
select day/time prompts23
set day and time22
time saver25, 29
view stored numbers32
VIP feature33
At a glance1, 2
Base station
additional44
change base station name40
handset display39
melody37
PIN number12, 38
priority, handset38
register handset41
store a name and number19
Phone system – building up7
PIN
base station12, 38
pre-set12
remote access26
Play messages27
Power socket10
53
Power cable10
Tone dialling16
Recall16, 17
Receive a call14
Record
memo28
own announcement24
Redial15
Remote access29
Remote access PIN26
REN (Ringer Equivalence Number)
Returning your Synergy 215047
50
Safety instructions9
Secrecy15
Security PIN for remote access26
Select services31
caller display31
VIP feature33
call waiting33
Service47
Unpacking8
Unlock keypad13
VIP33
Volume
earpiece15
handset ringer35
handset speaker volume26
base station ringer37
Warranty47
INDEX
Setting up10
Switchboard45
dialling mode45
connecting45, 49
PSTN pre-fix code46
Switch handset on/off13
Technical information50
Telephone socket12
Technical specification51
Telephone line cord12
Three-way conversation43
Time saver25
54
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of
British Telecommunications plc in the UK.