BT SYNERGY 2100 User Manual

Synergy 2100 - Edition 3 – 31st May ’00

TELEPHONE ANSWERING MACHINE.

Synergy 2100

CALLER DISPLAY IS ONLY AVAILABLE WHEN

Additional handset and charger

YOU MUST SUBSCRIBE TO YOUR

REGISTERED TO THE SYNERGY 2150 DIGITAL

YOUR SYNERGY 2100

DISPLAY SERVICE BEFORE

NETWORK PROVIDER’S CALLER

INFORMATION

WILL DISPLAY THIS

User Guide

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Synergy 2100 - Edition 3 – 31st May ’00

Please open this page for an ‘at a glance’
guide to your Synergy 2100.

Synergy 2100 - Edition 3 – 31st May ’00

Please open this page for a further
‘at a glance’guide to your Synergy 2100.

Synergy 2100 - Edition 3 – 31st May ’00

Please open this page for a further
‘at a glance’guide to your Synergy 2100.

Synergy 2100 - Edition 3 – 31st May ’00

At a glance

Options

Del

Scrolls up through
the display.

Deletes.

Talk

Press to make and
answer calls or to use
in handsfree mode.

Power/Secrecy

Switches the handset
on and off.

During a call, mutes
your voice so your
caller cannot hear
you, and you can talk
privately to someone
else in the room.

Locks the keypad so
you cannot press the
buttons accidentally.

Synergy 2100

Opens the set up menu.

Confirms setting
you want.

Int

Lets you make an
internal call or transfer
a call.

Phonebook

Scrolls down through
the display.

Displays the directory.

End

Press to end a call.
Press to step back
through options menu.

Keypad

LNR

Press to redial the
last number called.

Inserts a Pause when
storing a number in
the memory.

1

Recall

Used to access some
BT Select Services
and when using
your phone with
a switchboard.

Synergy 2100 - Edition 3 – 31st May ’00

Synergy 2100

MENU STRUCTURE

Only when telephone

Call Screen

Message

Caller ID

answer maching is
answering

Message screen

View

Delete old

VIP

Play

Delete old

Memo

Save

Delete

VIP 1

VIP 2

}

Note: Only with
Synergy 2150

2

Phone book

Notepad View

HS setting Ext ringer

Base setting

TAM setting

Select base Best base

Show base Base name

Registration Base 1-4

New entry

Change entry

Delete entry

Dial entry

Delete all

Save

Int ringer

Key tone

Language

Waiting…

Base PIN:

S

ee next page.

Base 1-4

Set new name

Name:

Tel. number:

Melody

Volume

Melody

Volume

On

Off

Deutsch

English

Francais

Italiano

Espanol

On

Off

Base 1-4

Dial mode

Flash time

Base ringer

HS priority

Change PIN New PIN

PSTN prefix PSTN prefix

Call barring

Remove HS Handset 1-5

Network

Tone

Pulse

100MS

Others

Melody

Volume

No priority

Handset 1-5

number

NO

HS

PSTN

PBX

Synergy 2100 - Edition 3 – 31st May ’00

Tam setting Speaker

Volume 0123

Day/Time

Day: 1234567

Time: 00:00

TAM mode

Ans/Record

Announce Ans/Record

Ring counts

246

Play

Change

Verbal

on

off

Remote PIN PIN

Delete

Play

Change

Delete

Answer only

Answer only

*TAM off

0000

MENU STRUCTURE FOR THE ANSWERING MACHINE

Handsfree

Skip backward

Delete (messages)

Answering machine features

Play

Skip forward

The answering machine functions and Caller Display will only apply

if you have registered your handset to a Synergy 2150 base station.

Stop

Record memo

3

Synergy 2100 - Edition 3 – 31st May ’00

1. Indicates handset charging.

Charging Cradle

1. Indicates programming mode.

2. Telephone answering machine

on/off/messages (when flashing)**.

3. External line is in use.

4. Handset in use.

5. Indicates an internal call or when

transferring a call to another handset.

6. Secrecy feature is on. Your caller
cannot hear you.

7. Battery status indicator.

8. Confirms active signal between

handset and base.

Display symbols

2

1

1

INT

L

456 8

3

9 10 117

9. Handset loudspeaker.

10. Handset number.

11. A new call has been received**.

*Will also flash in registration mode.
**Only with Synergy 2150

4

Synergy 2100 - Edition 3 – 31st May ’00

In this guide

At a glance 1

Key features 6

Introduction 7

Unpacking your Synergy 2100
additional handset and charger 8

For your records 8

Safety instructions 9

Setting up 10

Registering a new
Synergy 2100 handset
with the base station 12

Using your Synergy 2100
additional handset 15

Maintenance 18

Help 19

Technical information 21

Technical specification 22

Index

Hints and tips boxes

In this user guide, we’ve included helpful

tips and useful notes. They are shown in

a white box like this.

24

5

Synergy 2100 - Edition 3 – 31st May ’00

Key features

Up to five handsets work from
one base

You can make internal calls

between handsets, transfer
an external caller to another handset
and hold three way calls between two
handsets and an external caller.

Make internal and external
calls at the same time

With the maximum of five

handsets registered to the
base station, your Synergy system lets

KEY FEATURES

you use all of them together. One
handset can be making an external call

Enhanced call clarity

Highly advanced digital

technology (DECT) ensures
much clearer calls than
the older style phones.

Excellent handset range

Under ideal conditions you

can use your Synergy 2100
handset at up to 300 metres from
the base station outside, or up to
50 metres inside.

Handsfree via handset

while the other four handsets are being
used to make separate internal calls.

20 name and number directory

Store up to 20 of your most

important or frequently
dialled names and numbers in the
phonebook. It’s then easy to display
and dial numbers in the phonebook.
Each handset has an individual
directory.

6

This function lets you keep

your hands free, for example,
to take notes. It also enables others
in the same room to hear and join in
the call.

Handset ringer priority

If you are using more than one
handset on your base station, you can
select one handset to ring before all
the others. You can then set the
number of rings it will make before the
other handsets start ringing.

Int

978

645

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LNR

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Synergy 2100 - Edition 3 – 31st May ’00

Introduction

Your Synergy 2100 has been designed for ease of use and made
to the high standards set by BT.

Please read the instructions carefully
before use and retain this user guide

Important

for future reference.

DECT

By purchasing the Synergy 2100 you
now own a product which combines
the advantages of cordless operation
with the performance of a high quality
corded telephone.

Building up a phone system

You can use up to 5 handsets with
either the Synergy 2120 or Synergy
2150 base station without the need for
additional wiring.

Synergy 2100

Del

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Synergy 2150

Charging

In Use

Power

Synergy 2100

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If you wear a hearing aid, please

note that the Synergy 2100 works by

sending radio signals between the base

station and the handset. These signals

can interfere with hearing aids,

causing a humming noise.

INTRODUCTION

Synergy 2100

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Page

Synergy 2100

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Synergy 2100 - Edition 3 – 31st May ’00

Unpacking your Synergy 2100

If anything is missing, please contact
your place of purchase immediately.

Synergy 2100

Synergy 2100

●

handset.

Synergy 2100

●

charging cradle.

Del

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For your records

Date of purchase:

Place of purchase:

Serial number (on the underside of telephone base):

Purchase price:

For warranty purposes, proof of

Handset

●

INTRODUCTION

Battery pack.

Plug mounted,

●

13 amp mains
adaptor.

Belt clip

●

purchase is required, so please keep
your receipt.

8

Synergy 2100 - Edition 3 – 31st May ’00

Safety instructions

Use only the approved battery
pack supplied. Spare batteries

– Item Code: 871996 are
available from BT Shops and the
Synergy Helpline 0845 602 1041.

Do not try to use any other power
supply except the one provided,
otherwise you may permanently
damage your Synergy 2100. It may also
invalidate approval of this apparatus.
To get a replacement Synergy 2100
charging cradle power supply unit –
Item Code 872040 – contact the
Synergy Helpline 0845 602 1041.

There is a slight chance your
phone could be damaged by

an electrical storm. We
recommend that you unplug your
Synergy 2100 from the mains power
and telephone socket during storms.

Do not use the Synergy 2100
in damp, humid conditions

such as bathrooms. Do not
expose the equipment or batteries to
fire and water.

Do not dispose of used

batteries with general

household rubbish and do not

SAFETY INSTRUCTIONS

burn them.

Do not use the handsets in

places where there are

explosive hazards.

If you wear a hearing aid,
please note that the Synergy

2100 works by sending radio
signals between the base station and
handset. These signals can interfere
with hearing aids, causing a humming
noise.

The Synergy 2100 will
produce a certain amount of

heat during operation. Equally,
the handset as well as any additional
chargers you purchase can also become
warm during charging. We advise
against placing these products on
antique, veneered or wooden surfaces
as damage may occur.

Synergy 2100 can interfere with other
electrical equipment, e.g. answering
machines, TV and radio sets, clock
radio/alarms and computers if placed
too close. It is recommended that you
place your Synergy 2100 at least one
metre away from such appliances to
minimise any risk of interference.

9

Synergy 2100 - Edition 3 – 31st May ’00

Setting up

Follow these steps to set up your Synergy 2100 handset and
charger ready for use.

The Synergy 2100 has a range of

up to 300 metres outdoors and up to

50 metres indoors. It is possible that

the range may be affected by being

near water (e.g. large ponds, lakes

and the sea) as well as large metal

objects (e.g. radiators, metal partition

SETTING UP

1

Please note

walls and steel girders).

Install the rechargeable
battery in the handset

2 Connect the power cable

Plug the power cable into the power
socket on the under side of your
Synergy 2100 charging cradle.

To wall mount your Synergy 2100

The Synergy 2100 uses a nickel metal
hydride (NiMH) battery pack supplied.
Take care to connect the battery as
shown and replace the battery cover.

10

charger, see page 23.

Plug the adaptor into the mains power
supply and switch on. The charging
light comes on.

0-50%

0%

(flashing)

50 -100%

100%

Synergy 2100 - Edition 3 – 31st May ’00

Charge the handset battery

3

for at least 16 hours

Before you use your Synergy 2100 for
the first time, it is important to have
the handset battery fully charged.
We recommend that you leave the
Synergy 2100 on charge for at least
16 hours.

Place the handset on the charging
cradle, when charging, the battery
level symbol is shown. It flashes
during charging. Once the handset is
fully charged, the display shows a full
battery symbol.

Battery performance

After charging your Synergy 2100
handset for the first time, subsequent
charging time for the battery is
approximately 4-5 hours. Battery and
case may become warm during
charging. This is normal and not
dangerous.

Under ideal conditions, the handset
battery should give about 12 hours
talktime (7 hours in handsfree mode)
or 150 hours standby on a single
charge.

Please note, however, that a new
NiMH battery does not reach its full

SETTING UP

Battery levels

Battery low warning.

If the handset battery symbol is
empty and flashing, and you hear a
warning beep every 10 seconds, you
will need to recharge your handset
before you can use it.

capacity until it has been in normal
use for several days.

Please note that while the NiMH
rechargeable battery can be expected
to give years of service they do not
last forever.

Their actual lifespan depends on
how heavily they are used but over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.

11

Options

Options

Page

Synergy 2100 - Edition 3 – 31st May ’00

Del

Del

Registering a new
Synergy 2100 handset
with the base station

It is essential that you register your
handset with your Synergy base station
for it to work.

This and each further additional
handset you purchase must be
registered at the base station in order
for them to work.

As well as your original handset, you
can register up to a further 4 additional
handsets to your Synergy 2120 or 2150
base station.

Please note

When switched on, a new additional

handset will display Not SUB.

This tells you that the handset is not

yet registered with the base station.

To register your new handset

5

to the base station

At the base station:

Press the PAGE button and
hold for at least 10 seconds,
until you hear the validation
tone, then release the button.

The In Use LED on the base
The system allows internal calls
between the handsets while a third is

SETTING UP

making an external call.

The instructions in this section are for
registering an additional Synergy 2100
handset with one base station. If you
have a system with more than one base
station, please follow the procedure in
the section “Operating with additional
base stations” in your main Synergy
base station user guide.

If you have a Synergy 2120 or
Synergy 2150, it comes supplied with
one handset which is automatically
registered as handset number one.

will flash repeatedly. You

must register the handset in

the next 10 minutes.

At the handset:

Until the display flashes

Registration

.

Press to display the available

base station names

BASE 1-4

If your handset is already

registered to another base

then the display shows

next to the base name.

*

.

12

Options

Options

Options

Options

Del

Del

Synergy 2100 - Edition 3 – 31st May ’00

Options

When a free base station
number is displayed. Display

Please note

PIN

then shows

Searching

and

the base station number.

When the handset has
detected the base station
signal, it gives a confirmation
ring. You are asked to enter
the base station PIN.

Display shows Base PIN.

Enter the 4-digit base
station PIN.

The pre-set PIN is 0000.

The LED will stop flashing
unless there are new
messages.

If the registration process fails, the

handset display shows Not SUB and

you should begin the process again.

Customer Helpline

0845 602 1041

6 To de-register a handset

Press buttons in the order shown

You can use your handset to

de-register another handset

from a base station. You

cannot de-register the

SETTING UP

The display shows the
normal standby setting when
the registration process is
completed.

The handset is automatically
registered with the next
available handset number.
This number is shown on the
display as

HS 2, 3, 4

or 5.

Please note

You can change the 4 digit base
station PIN, see your main user

guide for details

handset you are using from

the base station you are using.

Until display flashes Base

setting.

Display shows Base PIN.

PIN Enter the 4-digit base station

PIN, the pre-set PIN is 0000.

Until the display shows

Remove HS

.

13

Options

Del

Options

Synergy 2100 - Edition 3 – 31st May ’00

Until the handset number
you want to de-register is
flashing.

To confirm.

You will hear a confirmation
tone and the display will
return to

Remove HS

Press to return to
standby mode.

.

14

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Synergy 2100 - Edition 3 – 31st May ’00

Int

Int

Using your Synergy 2100
additional handset

All of the features of the Synergy 2120 and Synergy 2150 are available on your
Synergy 2100, depending on which base station you have your additional handset
registered to. Please refer to your main user guide for operational instructions.

To switch your handset ON
and OFF

Press buttons in the order shown

Press and hold the POWER
button until the display
goes blank. The handset is
now off.

Press the POWER button
again. You hear two beeps.

USING ADDITIONAL HANDSET

The display flashes
Searching and then shows
the standby screen.

To call another handset

Press the END button to end

the call.

To transfer an external call to
another handset

Your caller is put on hold and

you hear the dialling tone.

KEYPAD

Enter the handset number to

which you want to transfer

the call. When the handset is

answered press the END

button and the call

is transferred.

If the handset is not

answered, press the INT

Press the INT button. Display
shows the INT symbol and

Internal

.

Enter the handset number
you want. Display shows
the number and the called
handset rings.

button to speak to the

caller again.

15

Int

Synergy 2100 - Edition 3 – 31st May ’00

Options

Del

To hold a three-way conversation

You can talk to one external
call and another internal
caller at the same time on
your Synergy handset.

During a call with an external
caller:

Your caller is put on hold and
you hear a tone.

KEYPAD

Enter the handset number to
which you want to transfer
the call. When the handset is
answered.

To use handsfree

This function lets you keep

your hands free, for example,

to take notes, It also enables

others in the same room to

hear and join in the call.

Note: This function is only

available if you have a

Synergy 2150 base station.

When making your call the

L is displayed on the handset.

This has then established

your call.

USING ADDITIONAL HANDSET

Press and hold the #button
for a few seconds until the
display clears. You can now
start your three-way
conversations.

Press and hold for 1 second.

The loudspeaker symbol

will be displayed. You will

now hear your caller on the

handset speaker.

Display will show Volume

123. The number flashing

is the current setting. Use to

adjust the level, 1 is quiet,

3 is loud.

To confirm.

To switch off :

Press and hold for 1 second.

The loudspeaker symbol

16

will disappear from the display.

Press to end the call.

Options

Options

Options

Options

Options

Del

Options

Del

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Synergy 2100 - Edition 3 – 31st May ’00

To set the handset priority

If you are using more than
one handset on your base
station, you can select one
handset to ring before all the
others. You can then set the
number of rings it will make
before the other handsets
start ringing.

Until the display flashes

Base setting

PIN Enter the 4-digit base station

PIN. Original setting 0000.

To scroll through and select

HS Priority

To confirm.

USING ADDITIONAL HANDSET

To scroll through the options:

No priority

ring at the same time.

Handset 1-5

handset rings first.

To confirm the displayed

.

.

- all handsets

- the selected

setting. Display flashes

KEYPAD

Ring (1-99)

Enter the number of rings

.

you want the selected
handset to ring before the
other handsets.

To confirm.

17

Synergy 2100 - Edition 3 – 31st May ’00

Maintenance

General

Simply clean your Synergy 2100 with a
damp cloth (not wet) or an antistatic
wipe. Never use a dry cloth as this
may cause a static shock.

Service

Within guarantee

If you experience a problem with your
Synergy 2100 you should contact the
Synergy Helpline on 0845 602 1041.
Calls are charged at local call rates.
If the problem is not remedied, you will
be advised to contact your original

If you have to return your
Synergy 2100 additional
handset and charging
cradle

Pack the unit securely, preferably in
the original packaging. All parts must
be returned including the mains power
adaptor. We cannot take responsibility

MAINTENANCE

for goods damaged in transit.

point of purchase.

Some retailers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.

Outside warranty

If your Synergy 2100 needs repair
after the warranty period has ended,
contact Techlogic 01672 564444 for
information on our recommended
repair agents.

18

Help

Emergency calls

Synergy 2100 - Edition 3 – 31st May ’00

Spare batteries (Item Code 871996)
are available from BT Shops or contact

HELP

The emergency services can be

contacted in the UK by dialling 999

or 112 which is valid in any country

that is a member of the European

community.

Please note

If your Synergy 2100 is connected to

a switchboard/PBX, you may have

to dial an access number before 999 to

contact the emergency services. Some

switchboards cannot dial out during

a power failure.

The Synergy 2100 will not work

when the power fails. Alternative

arrangements should be made for

the Synergy Helpline 0845 602 1041.

Do not immerse batteries in water or
throw them into a fire, or dispose of
them with ordinary domestic refuse.

BT accepts no responsibility for damage
caused to your Synergy handset by
using any other type of battery.

No display appears

The battery may be flat or dead.
Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into
the phone socket?

Check that the base station is connected
to the mains power and switched on.

access to emergency services.

Replacing the handset battery

After a time, you may find that the
handset battery is running out of
charge more quickly. This is a standard
sign of wear and the battery will need
replacing.

You cannot link up with the base station

If the display shows Not SUB, the
handset must be registered with the
Synergy base station. See page 12.

Is the display flashing ?

The mains power cable may not be
connected at the base or switched on.

Are you in range of the base station?

19

Synergy 2100 - Edition 3 – 31st May ’00

Battery could be low or flat.

If using more than one base station,
check that you are connected to the
correct base see your main Synergy
user guide for “Operating with
additional base stations” or see your
main user guide for details.

Buzzing noise on my radio, TV,
computer or hearing aid

Sometimes, your Synergy 2100 can
interfere with other electrical

Helpline

If you are still experiencing difficulty,

call the Synergy Helpline

0845 602 1041.

equipment if it is placed too close.

It is recommended that you place your
Synergy base station and other
Synergy handsets at least one metre
away from such appliances to avoid
any risk of interference.

The charging cradle does not appear to
be working

Check that:

• the power adaptor is properly

plugged in to the charging cradle

• your handset has slotted correctly

into the charging cradle

• the battery is correctly fitted into

the handset

HELP

Are you using the correct power
adaptor?
Synergy 2100 charging cradle power
supply is Item Code 872040.

20

Synergy 2100 - Edition 3 – 31st May ’00

Technical information

Environment

Your Synergy 2100 should be kept free of
dust, moisture, high temperature, vibration
and should not be exposed to direct
sunlight. Do not stand it on carpets or other
surfaces which generate fibres or place it
in locations which prevent the free flow of
air over its surfaces.

Warning

The apparatus is designed to be

operated in a normal office or domestic

environment where the relative

humidity does not exceed 75%.

It should not be used in bathrooms

TECHNICAL INFORMATION

If the power fails

Alternative arrangements should be made
for access to emergency services.

How many phones can you have?

All items of telephone equipment have a
Ringer Equivalence Number (REN), which
is used to calculate the number of items
which may be connected to any one
telephone line. The Synergy 2100 has a
REN of 1. Any other instrument provided
by BT may be assumed to have a REN of 1
unless otherwise stated. A total REN of 4
is allowed.

or near water.

Connection to the BT telephone network

Synergy 2100 is fully approved for
connection to the BT network provided it
is used according to the instructions in this
guide. The telephone lines must provide
Multi-frequency (Touch Tone) dialling
capabilities.

It may be connected to Direct Exchange
Lines and switchboards (PBXs) with new
plan (plug and socket) arrangements.

Connecting to switchboards

Synergy 2100 is only approved for use with
a compatible switchboard including those
which do not provide secondary proceed
indication.

If you would like a list of suitable
switchboards, contact BT on

If you do not have a compatible switchboard,
it cannot be guaranteed that the product
will operate correctly under all possible
conditions of connection. If you have any
difficulties, contact BT on

Generally, Synergy 2100 can be connected
to any switchboard where a simple modern
telephone can be used to make and receive
calls. Synergy 2100 is suitable for
connection to switchboards which return
secondary proceed indication.

154.

154.

21

Synergy 2100 - Edition 3 – 31st May ’00

Technical specification

Standard DECT, GAP

Number of channels 120 duplex channels

Radio frequency range 1880 MHz to 1900 MHz

Duplex method Time-division multiplexing. 10 ms frame length

Channel spacing 1728 kHz

Bit rate 1152 kbit/s

Modulation GFSK

Voice coding 32 kbit/s

Transmitted power 10 mW, average output per channel

Range Up to 300 metres outdoors (uninterrupted line

of sight)
Up to 50 metres in buildings

Operating time, mobile unit Standby: up to 150 hours
(with fully charged battery) Phone in use: Up to 12 hours

Handsfree: Up to 7 hours talktime.

Permitted ambient conditions 0˚C to 55˚C – Handset; 5˚C to 45˚C
for operation (maximum) Base; 15% to 90% rel. humidity

Permitted storage temperature –10˚C to +60˚C

Signalling method DTMF and PULSE

Signal key function Timed Break Recall

Handset dimensions 151mm x 46mm x 30mm (L x W x H)

Weight Handset: 115g (With Battery)

22

24 mm

WALL

WALL PLUG

SCREW

24mm

Synergy 2100 - Edition 3 – 31st May ’00

Wall-mounting template

If wall mounting your Synergy 2100,
use this guide for position.

• Make sure that you are not drilling

into any hidden wiring and check
that the power cable will reach from
the mains socket to the charging
cradle.
Switch the power adaptor off at the
mains and remove the adaptor plug
from its socket.

• Drill two holes 25mm deep using a

3mm drill, 24mm apart to take the
wall plugs.

• Put wall plugs into the drill holes

and then insert both screws. Leave
2-3mm between the head of the screw

WALL-MOUNTING

and the wall. You are now able to
mount the charging cradle.

• Fit the charger onto the two screws.

If necessary, tighten or loosen the
screws for the best fit.

• Put the handset back in the

charging cradle and switch the
power back on at the wall socket.

23

Index

Synergy 2100 - Edition 3 – 31st May ’00

At a glance 1

Answer machine menu 3

Base station 12

Batteries

charging 11
installing 10
levels 11
low warning 11
performance 11
replacing 19

Building up a phone system 7

DECT 7

Display symbols 4

Emergency calls 19
General 18

Guarantee 18

Handset

call another handset 15
de-register 13
handset priority 17

Help 19-20
Helpline 13, 20

Introduction 7
Key features 6
Maintenance 18

Menu structure 2-3

Power cable 10
Range 10

Records

INDEX

date of purchase 8
serial number 8
purchase price 8

contents of box 8
Registering your handset 12
Returning your Synergy 2100 18

Safety instructions 9

Service 18
Setting up 10

Technical information 21

handsfree 16
maintenance 18
menu 2
on/off 15
register 12
three-way call 16
transfer external call 15

24

Technical specification 22

Unpacking 8
Wall-mounting 10, 23

Warranty 18

Synergy 2100 - Edition 3 – 31st May ’00

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

Touchtone™ is a registered trade mark of
British Telecommunications plc in the UK.

© British Telecommunications plc 2000.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed by: The Art & Design Par tnership Limited.
Printed in China. Synergy 2100. Issue 1 (5/00) 2

Printed on paper which meets international environmental standards.

CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC
(Low Voltage Directive)