BT SYNERGY 1000 User Manual

Synergy 1000

Digital cordless telephone featuring DECT

User guide

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Check that your Synergy 1000 is complete. When you unpack you should have:

• Synergy 1000 handset.

• Synergy 1000 base station.

• Power adaptor.

• Comprehensive user guide.

• Wall plugs and screws for wall mounting.

• Wall bracket.

• Ni-Cad batter y pack. If anything is missing, please contact your place of purchase immediately.

For your records

For warranty purposes, proof of pur chase is requir ed, so please keep your receipt.

See page 19 for more information about your PIN.

Please open this page for an ‘at a glance’ guide to your Synergy 1000.

Date of purchase:

Place of purchase:

Serial number:

(on the underside of the telephone base station)

Purchase price:

My PIN is:

Please open this page for a fur ther ‘at a glance’ guide to your Synergy 1000.

At a glance

Talk

Press to make a call, answer a call and end a call.

See page 9

Belt clip

On back of handset.

Recall

Used to access BT Select Services,

switchboards and PBXs.

See page 20

Select

Confirms the setting you want from the menu. During a call, acts as the secrecy button.

Options

Opens the main menu.

Scrolls through menu options.

Inserts a pause when storing a

number.

Undo

Deletes the last digit entered.

Changes the menu setting.

By pressing and holding the

X button for 2 seconds

you are taken back to

e.g. Handset 1. (Standby)

Volume

Tur ns the volume of the

earpiece up or down during

a call. Tur ns the handset ringer

off and on.

See page 10

LCD

Clear display that shows the status of your call and the number you have dialled.

Calls light

Flashes to indicate an

incoming call.

Quickdial

Enables you to store and dial up to 10 numbers in the memor y for shared use and up to 10 for personal use.

See page 11

Redial

Press to dial the last number

you dialled. Also allows you to

view the last number.

See page 10

Intercom

Enables you to make calls between handsets.

See page 24

Headset socket

Lets you plug in your BT Freehand Headset (available separately) enabling you to keep your hands free. See page 19. Warning: Cover includes small parts – possible choking hazar d for small children.

✱

Redial

Quickdial

Recall

Intercom

Options

Power

In Use

Charging

.. 

......



......

.. 



..... 



......



......



DECT

Charging

Lights up when a handset is placed on the base station. We recommend that you charge the handset for at least 16 hours before its first use.

See page 7

In use

Lights up during an external call.

See page 9

Power

Lights up when the mains power is switched on.

See page 6

Page

Pages all handsets registered to the base station. Used to register additional handsets.

See page 10 and 22.

This equipment is not

designed for making

emergency telephone calls

when the power fails.

Alternative arrangements

should be made for access

to emergency services.

CALL DIVERT

First press

SET- UP

Second press

See page 19.

Menu options

Please open this page for a fur ther ‘at a glance’ guide to your Synergy 1000.

✱

Redial

Quickdial

Recall

Intercom

Options

Set-up allows you to change the original settings of your telephone e.g. handset ringer volume, melodies. See optional settings page 13. It also allows you to register your handset, see page 22. And allows you to register Additional Handsets, see page 22.

Hints and tips boxes

In this user guide, we’ve included helpful tips and useful hints. They are shown in a grey box.

In this guide

At a glance 1 Introduction 4 Setting up 6 Using your Synergy 1000 9 Using the Quickdial memory 11 Optional settings 13 Additional features 17 Using Select Services 20 Using additional handsets 22 Operating with additional

base stations 27 Connecting to a switchboard 29 Wall mounting 30 Maintenance 31 Help 32 Technical information 34 Technical specification 35 Index 36

Introduction your Synergy 1000 is designed for ease of

use and made to the high standards set by BT.

Please read the instr uctions carefully befor e use and retain this user guide for future reference.

DE C T

By purchasing the Synergy 1000 you now own a product which combines the advantages of cordless operation with the per for mance of a high quality telephone. It complies with the Digital Enhanced Cordless Telecommunications (DECT) standard and of fers unparalleled quality and features.

Building up a phone system.

You can use up to 6 handsets with your Synergy 1000 base station.

This user guide applies to both single and multiple handset systems. The intercom call functions described in this guide apply only to Synergy 1000 base stations with more than one Synergy handset connected.

Power

In Use

Charging

.. 

......



......

.. 



..... 



......



......



DECT

✱

Redial

Quickdial

Recall

Intercom

Options

✱

Redial

Quickdial

Recall

Intercom

Options

✱

Redial

Quickdial

Recall

Intercom

Options

✱

Redial

Quickdial

Recall

Intercom

Options

✱

Redial

Quickdial

Recall

Intercom

Options

✱

Redial

Quickdial

Recall

Intercom

Options

This equipment is not designed for making

emergency telephone calls

when the power fails. Alternative arrangements should be made for access

to emergency services.

Warning

1. Use only the approved battery pack supplied.

Spare batteries – Item Code: 871285 are available from BT Shops and the Synergy Helpline

0845 650 20 20.

2. Do not tr y to use any power supply except the

one provided, otherwise you may permanently damage your Synergy 1000. It may also invalidate approval of this apparatus. To get a replacement Synergy charger power supply unit (Item Code:

871273) and Synergy base station power supply unit (Item Code: 871340) contact BT Shops or the Synergy Helpline

0845 650 20 20.

3. There is a slight chance that your phone

could be damaged by an electrical storm. We recommend that you unplug your Synergy 1000 from the mains power and telephone line socket during storms.

4. If you wear a hearing aid, please note that the

Synergy 1000 works by sending radio signals between the base station and handset. These signals can inter fere with hearing aids, causing a humming noise.

5. Synergy 1000 can inter fere with other

electrical equipment, e.g. answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Synergy 1000 at least one metre away from such appliances to avoid any risk of inter ference.

6. The Synergy 1000 will produce a cer tain

amount of heat during operation. Equally, the handset as well as any additional chargers you purchase can also become warm during charging.

7. We advise against placing these products on

antique, veneered or wooden surfaces as damage may occur.

8. Do not use the Synergy 1000 in damp, humid

conditions such as bathrooms. Do not expose the equipment or batteries to fire or water.

9. Do not dispose of used batteries with general

household rubbish and do not burn them.

10. Do not use the handsets in places where

there are explosive hazards.

11. Make sure you connect the power and

telephone lines to the correct sockets in the base station.

The Synergy 1000 system has a range of up to 300 metres outdoors and up to 50 metres indoors. It is possible that the range may be affected by being near water (e.g. large ponds, lakes, the sea) and large metal objects (e.g. radiators, steel girders and metal partition walls).

12. Clean the handset and base station with a

damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

Setting up follow these steps to get your Synergy 1000

ready for use.

1. Connect the telephone line cord

If you do not have modern phone sockets, call Freefone

0800 800 150 and ask for a BT

engineer to come and fit the correct type. This is a chargeable ser vice.

2. Connect the telephone line cord to the Synergy 1000 base station

Plug the line cord into the line socket on the underside of your Synergy 1000.

3. Connect the power cable

Plug the power cable into the power socket on the underside of your Synergy 1000. When the power is switched on, the base station

POWER

light comes on.

Plan where you will put your Synergy 1000 base station. It should be within 2 metres of a power socket and phone socket otherwise extension cables will be required. You can mount your Synergy 1000 on the wall or leave it free standing. To wall mount, see page 30.

NOTE

Take care that the telephone line cord and power

cable plugs are connected to the correct sockets. Incorrect placement could damage the unit.

To keep your battery in the best condition, leave the handset off the base station for a few hours at a time.

4. Install the rechargeable battery in the handset

The Synergy1000 handset uses a nickel cadmium (NiCad) batter y pack supplied. Hold the handset with the keypad facing down, remove the clear plastic directory label cover and press and slide open the batter y compartment.

Inser t the battery pack inside the battery compar tment and slide the battery compartment cover shut. Replace the directory label cover.

5. Charge the handset battery for at least 16 hours

Before you use your Synergy 1000 for the first time it is impor tant to have the handset battery fully charged. We recommend that you leave the Synergy 1000 Handset on charge for at least 16 hours. Place the handset on the base station. The

CHARGING light comes on. Your handset

BATTERY

Push

Slide

WARNING

It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the battery being fully charged and therefore not working to optimum capacity.

should come pre-registered to the base station as

HSET1. If the display shows REG, you will need to register the handset manually by following the simple steps on page 22, “To register a handset”.

Battery low warning

Your handset display will show the status of your batter y:

• When the charge is low, the battery icon

is displayed.

• When the charge is almost out, you will also

Battery performance

After charging your Synergy 1000 for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.

Under ideal conditions, the handset battery should give about 6 hours talktime or 60 hours standby on a single charge. Please note, however, that the new NiCad battery, does not reach its full capacity until it has been in normal use for several days.

Please note that while NiCad rechargeable batteries can be expected to give years of service they do not last forever. Their actual lifespan depends on how heavily they are used but over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

hear a warning beep every 10 seconds (during a call) in the earpiece. This indicates that the handset is about to switch of f.

6. To wall mount your product

(See ‘Wall mounting’, page 30.)

7. To plan the location of the base station

Your Synergy 1000 works by sending and receiving radio signals between the base station and the handset.

The strength of the signal depends on where you site the base station. The higher the base station is located, the better. An upstairs room is ideal. The following points should be considered:

• It should be within easy reach of a mains socket and a telephone socket.

• Try to avoid locations near metallic obstructions or electrical appliances, such as TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.

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