This equipment is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
Synergy Handset and
Charger
Digital cordless telephone featuring DECT
User guide
Check that your Synergy Handset and Charger is
complete.
When you unpack you should have:
• Synergy Handset
• Synergy Charger
• Power adaptor
• Comprehensive user guide
• Wall plugs and screws for wall mounting
• Ni-Cad batter y pack
If anything is missing, please contact your place of
purchase immediately.
For your records
For warranty purposes, proof of purchase is r equired, so
please keep your receipt.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the charger)
Purchase price:
Please open this page for an ‘at a glance’ guide
to your Synergy 1000.
1
2
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
Redial
Quickdial
Recall
Intercom
Options
At a glance
Calls light
Flashes to indicate an incoming call.
Volume
Tur ns the volume of the earpiece
up or down during a call. Tur ns
the handset ringer off and on.
See page 14
Undo
Deletes the last digit entered.
Changes the menu setting.
By pressing and holding the
X button for 2 seconds
you are taken back to
e.g. Handset 1. (Standby)
Options
Opens the main menu. Scrolls
through menu options. Inser ts a
pause when storing a number.
Recall
Used to access BT Select Services,
Switchboards and PBXs.
See page 33
Redial
Press to display and dial the last
number called.
See page 13
Charging light
Comes on when a handset
is in the cradle.
Belt clip
On back of handset.
LCD
Clear display that shows
the status of your call and
the number you have dialled.
Select
Confirms the setting you want
from the menu. During a call,
acts as the secrecy button.
Talk
Press to make a call, answer
a call and end a call.
See page 12
Headset socket
Lets you plug in your BT
Freehand Headset (available
separately) enabling you to keep
your hands free.
Warning: Cover includes small
parts – possible choking hazar d
for small children.
See page 32
Intercom
Enables you to make calls
between handsets.
See page 19
Quickdial
Enables you to store and dial up to
10 numbers in the memor y
for shared use and up to 10 for
personal use.
See page 15/16
21
Second press
Set-up allows you to change
the original settings of your
telephone e.g. handset ringer
volume, melodies. See optional
settings page 24. It also allows
you to register your handset
see page 9.
See page 33.
1
2
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
Redial
Quickdial
Recall
Intercom
Options
3
In this guide
At a glance 1
Introduction 4
Setting up and registering
your handset 7
Using your Synergy Handset 12
Using the Quickdial memory 15
Making intercom calls 19
Optional settings 24
Additional features 28
Using Select Services 33
Operating with additional
base stations 37
Connecting to a switchboard 39
Wall mounting 40
Maintenance 41
Help 42
Technical information 45
Technical specification 47
Index 48
Hints and tips boxes
In this user guide, we’ve included helpful tips and useful
hints. They are shown in a grey box.
5
Warning
1. Use only approved the battery pack supplied. Spare
batteries – Item Code: 871285 – are available from BT
Shops and the Synergy Helpline 0845 650 20 20.
2. Do not try to use any power supply except the one
provided, other wise you may permanently damage your
Synergy Handset. It may also invalidate the approval
given to this apparatus. Spare Synergy charger power
supply unit – Item Code: 871273 is available from BT
Shops and the Synergy Helpline 0845 650 20 20.
3. Ther e is a slight chance that your phone could be
damaged by an electrical storm. We recommend that you
unplug your Synergy 1000 from the mains power and
telephone line socket during storms.
4. If you wear a hearing aid, please note that the Synergy
system works by sending radio signals between the base
station and handset. These signals can interfer e with
hearing aids, causing a humming noise.
5. The Synergy telephone system can interfere with other
electrical equipment, e.g. answering machines, TV and
radio sets, clock radio/alarms and computers if placed
too close. It is recommended that you place your Synergy
Charger Unit/Base Station at least one metre away from
such appliances to avoid any risk of interference.
6. The Synergy Handset and Charger can become warm
during charging.
The Synergy Handset has a range from the base station of
up to 300 metres outdoors and up to 50 metres indoors. It is
possible that the range may be affected by being near water
(e.g. large ponds, lakes, the sea) and large metal objects
(e.g. radiators, steel girders and metal partition walls.
7
Setting up and
registration
Follow these steps to get your
Synergy Handset ready for use.
1. Install the rechargeable batteries in the
handset
The Synergy Handset uses a nickel cadmium (NiCad)
batter y pack supplied. Hold the handset with the keypad
facing down, remove the clear plastic
directory label cover and push and slide open the batter y
compartment.
Insert the battery pack inside the battery compartment
and slide the batter y compartment cover shut. Replace
the directory label cover.
BATTERY
Push
Slide
Battery low warning
Your handset display will show the status of your battery:
• When the charge is low, the battery icon
is displayed.
• When the charge is almost out, you will also hear
a warning beep every 10 seconds in the earpiece.
This indicates that the handset is about to switch off.
4. Register your Synergy Handset with the
base station
At the base station:
• Press and hold down the blue
PAGE button until you
hear a beep (after about 10 seconds).
At the handset:
• Press the ➔ button until the display shows SET UP.
• Press the ✔ button. Display shows HANDSET.
• Press the ✔ button. Display shows KEYTONES.
• Press the ➔ button until the display shows REG.
• Press the ✔ button. Display shows ADD.
• Press the ✔ button. Display shows PLS WAIT then,
after a short delay, the Park No. of the base station.
• Press the ✔ button. Display shows PIN ———— .
9
Please note that while NiCad rechargeable batteries can be
expected to give years of service they do not last forever.
Their actual lifespan depends on how heavily they are used
but over time, their capacity to recharge will begin to
diminish and they will eventually need replacing.
You now have up to 1 minute to register the handset, during
which the IN-USE light flashes on the base station.
11
5. Wall mounting your product
(For instruction, see ‘Wall mounting’, page 40.)
Before wall mounting, make sure the mains power lead
will reach the mains socket. Try to avoid locations near
metallic obstructions or electrical appliances, such as TV
sets, fridges, computers, fluorescent lights, radiators,
metal pipes and metal window frames.