BT Studio 4500 Plus User Manual

User Guide

BT Studio Plus 5500

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you print!

This new interactive user guide lets you
navigate easily through the pages and allows
you to be directed straight to any websites
or email addresses that are referenced.

Simply hover the cursor over the page number,
website or email reference and click when the
hand icon changes to the

icon.

2

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Got everything?

• BT Studio Plus 5500

handset

• BT Studio Plus 5500

answering machine base

• 2 x NiMH AAA 500mAh

rechargeable batteries
(already tted)

• Battery compartment cover

(already tted)

• Mains power adaptor

(item code 048611)

• Telephone line cord

If you have purchased a BT
Studio Plus 5500 multiple
pack you will also have the
following for each handset:

• BT Studio Plus 5500

handset

• BT Studio Plus 5500

charger

• Battery compartment cover

(already tted)

• 2 x NiMH AAA 500mAh

rechargeable batteries
(already tted)

• Mains power adaptor

for the charger
(item code 048610)

This User Guide provides you with all the
information you need to get the most
from your phone.

You must rst set up your phone before
you can use it. This doesn’t take long as
it is easy to do. Just follow the simple
instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Studio Plus
5500, please call our Helpline on Freephone 0800 218 2182*
or email [e-mail]. Our dedicated advisors
are more likely to be able to help you than the retailer where you
made your purchase.

Alternatively, you may nd the answer in the ‘Help’ section at the
back of this guide or online at www.bt.com/producthelp.

Hearing aid?

Please note that the BT Studio Plus 5500 works by sending radio
signals between the base and handset. These signals may interfere
with some hearing aids, causing a humming noise.

* Calls made from within the UK mainland network are free.

Mobile and International call costs may vary.

3

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

In this guide

Getting started

Location 5

Setting up 5

Set the time format: 24 or 12hr 6

Set the date and time 7

Setting up the charger 8

Getting to know your phone

Handset 9

Handset display icons 10

Base 11

Navigating the menus 12

Menu map 13

Default 14

Default settings table 14

Using the phone

Switch the handset on/off 15

Make a call 15

Preparatory dialling 15

End a call 15

Receiving calls 15

Earpiece volume 16

Handsfree 16

Make a call in handsfree 16

Answer a call in handsfree 16

Switch to handsfree during a call 16

Adjust the volume level while
in handsfree mode 16

Secrecy 16

Redial 17

To copy a redial number to the phonebook 17

To delete a number from the redial list 17

To delete the entire redial list 18

Keypad lock 18

Handset ringer volume on/off 18

Page the handset(s) 18

Making internal calls 18

Receiving internal calls 19

Transferring calls 19

3-Way conference calls 19

Phonebook

Store a number 20

Entering names 20

Writing tips 20

Dial/view a number 21

Edit a phonebook entry 21

Delete a phonebook entry 22

Delete all phonebook entries 22

Handset settings

Handset ringer melody 23

Handset ringer volume 23

Handset tones on/off 24

Handset name 24

Display 25

Alarm 25

When the alarm goes off 25

Auto answer 26

4

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Base settings

Base ringer melody 27

Base ringer volume 27

Change PIN code 28

Delete handset 28

Caller Display and the Call list

Call list 29

View/dial a number 29

To copy a Call list number to the phonebook 29

View Call details 30

Delete a number 30

Delete the entire Call list 30

Answering machine

Operating the answer machine via the base 31

Switch answer machine on/off 31

Playing messages 31

Adjust volume 31

Call screening 32

Operating the answer machine via
the handset 32

Switch answer machine on/off 32

Outgoing messages 32

Answer and Record 33

Answer only 33

Select answer mode 33

Select male or female outgoing
message voice 33

Record your own outgoing message 33

Play/check outgoing message 34

Reinstate pre-recorded outgoing messages 34

Playing messages via the handset 35

Adjust volume for message playback 35

Delete all old messages 35

To record a memo 36

Memory full 36

Recording time 36

Answer delay 37

Remote access 37

Switch remote access on/off 37

Change remote access security PIN code 38

Switch answering machine on 38

Check for messages 38

Remote access commands 39

BT Services

BT Helpdesk 40

BT 118 500 (Directory enquiries) 40

Call Divert 40

Call Waiting 41

Add / Dial / Delete entries 41

Registering additional handsets 42

Help 43

General information

Safety 45

Product disposal instructions 46

Connecting to a switchboard 47

Guarantee 47

How many telephones can you have? 49

R&TTE 49

5

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Warning

Do not place your BT Studio Plus
5500 in the bathroom or other humid
areas.

Handset range

The BT Studio Plus 5500 has a range
of 300 metres outdoors when there is
a clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range signicantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.

Signal strength

The

symbol on your handset
screen indicates when you are in
range. When you are out of range,
the

symbol ashes, and the

screen displays

Searching.

You should move closer to the base
if this happens to ensure the full
functionality of your phone.

Important

Do not connect the telephone line
until at least one of the handsets is
fully charged.

The base station must be plugged
into the mains power at all times.

Which socket?

: Power socket

: Telephone line socket

Talk/Standby time

Under ideal conditions, fully charged
handset batteries should give about
10 hours talk time or 100 hours
standby time on a single charge.

Getting started

Location

You need to place your BT Studio Plus 5500 base within
2 metres of a mains power and telephone socket so that the
cables will reach.

Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your BT Studio Plus 5500 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures the
best signal.

Setting up

1. Plug the mains power cable with the blue ring on the connector

(item code 048611) into the power socket marked

on the

back of the base and secure the cable behind the retaining clip.
Plug the other end into the mains socket and switch on.

2. Remove the protective lm from the

handset screen and activate the
batteries by pulling the plastic tab
away from the back of the handset.

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

Mains power cable Cable retaining clip

Telephone line cord
(pre-installed)

6

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Battery low warning

If the

symbol is ashing, you will
need to recharge your handset before
using it.

If the battery icon is ashing and
scrolling digits

the battery is
very low and you will need to charge
it for 24 hours before use to ensure
maximum battery performance.

Battery performance

To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 24 hour charge).

New NiMH batteries do not reach
full capacity until they have been in
normal use for several days. Running
the batteries right down at least once
a week will help them last as long
as possible.

IMPORTANT

Only use the power supply and
telephone line cord supplied with
your BT Studio Plus 5500 otherwise
the telephone may not work.

Under no circumstances use
non-rechargeable batteries. Only
use NiMH rechargeable batteries
with a capacity of 500mAh. Using
inappropriate batteries will invalidate
your guarantee and may damage
the telephone.

The charge capacity of rechargeable
batteries will reduce with time as
they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be
replaced. New batteries can be
obtained from the BT Studio
Helpline 0800 218 2182*.

Batteries and handset may become
warm during charging. This is normal.
If you have more than one handset
registered to your base, you only
need to set the date and time on one
handset and the other handsets will
be automatically updated.

3. Place the handset on the base to charge the batteries for

at least 24 hours.

The main handset is pre-registered to the base as Handset 1.

This is shown on the display. When the handset is fully charged
the display shows the

symbol.

4. After 24 hours plug the telephone line cord into the telephone

wall socket.

Note: If you ever need to remove the batteries, simply slide open
the battery compartment cover and using the nger holes grip
the batteries and pull them out.

Set the time format: 24 or 12hr

1. Press the

button to open the main menu.

2. Press

or

until the display shows hS SeTTingS and

press

soft key. DaTe & TiMe is displayed, press the

soft key again.

3.

TiMe FOrMaT is displayed. Press the soft key and the

current format is displayed. Press

or

to change

between 24hr and 12hr. Press the

soft key, you will hear a

conrmation tone.

4. Press the

button to return to standby.

7

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Set the date and time

1. Press the

button to open the main menu.

2. Press

or

until the display shows hS SeTTingS and

press the

soft key. DaTe & TiMe is displayed, press the

soft key again.

3. Press

or

until the display shows

SeT TiMe and press

the

soft key.

4. The current time setting is displayed, enter 2 digits for the

hour and 2 for the minute using the 24hr format (eg for

10.54pm, press

) and press the soft key,

you will hear a conrmation tone.

5. Press

and

SeT DaTe is displayed. Press the soft key.

6. The current date setting is displayed, enter 2 digits for the day,

2 for the month and 2 for the year using the dd-mm-yy format
(eg for 23rd May 2008 press

) and

press the

soft key, you will hear a conrmation tone

7. Press the

button to return to standby.

Your BT Studio Plus 5500 is now ready for use.

8

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

BT Studio Plus 5500 multiple pack
owners only

Location

You need to place your BT Studio Plus 5500 charger close enough
to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable (item code 048610) into the

underside of the charger and secure the cable behind the
retaining clip.
Plug the other end into the mains wall socket and switch the
power on.

2. Remove the protective lm from the handset screen and

activate the batteries by pulling the plastic tab away from the
back of the handset.

3. Place the handset on the charger and charge for at least

24 hours.

Your BT Studio Plus 5500 multiple pack is now
ready for use.

Mains power cable

Cable retaining clip

9

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Getting to know your phone

Handset

Left soft key/Menu

Use with icons displayed

above the key.

Press to open the menu, page 12.

Press to select menu options.

Up/Redial list

Press to display the Redial list,

page 17 and to move up

through menu options.

Use to increase the volume,

page 16.

Talk

Press to make and receive

phone calls, page 15.

Use to switch handsfree

on/off, page 16.

Down/Calls list

Press to display the Calls list,

page 29, and to move down

through menu options.

Use to decrease the volume,

page 16.

Press to replay the message,

page 35.

Press and hold to turn the

ringer on/off, page 18.

Recall

Used when connected to a

switchboard/PBX page 47, and

with some BT Calling Features.

Phonebook

Press to open the
phonebook, page 20.

Right soft key/Secrecy

Use with icons displayed
above the key.

During a call press to mute
your voice so your caller
cannot hear you, page 16.

End call

Press to end the call in
progress, page 15.

Press and hold for 5 seconds
to turn the handset off,
page 15.

Press to stop playback,
page 35.

Press to delete the message,
page 35.

Press to skip to the next
message, page 35.

Press and hold to lock/
unlock the keypad, page 18.

Press to make an
internal call, page 18.

Press and hold to insert a
Pause in the number to be
dialled, page 20.

The answer machine handset controls on buttons

and

will only work when a message is being played on the handset, page 35.

10

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Handset display icons

These are the symbols you will see on your handset’s display.

Battery

Battery full
Battery 2/3 full
Battery 1/3 full
Low battery, needs charging

Handset
Steady – handset in use
Flashing – incoming call

Speaker

Handsfree in use

Int
Steady – internal calls connected
Flashing – incoming internal call or on hold

Answer machine
On – answer machine on
Flashing – new message received
Off – answer machine off

Alarm
On – alarm set
Flashing – alarm time reached

Keypad lock

Keypad lock on

Ringer

Handset ringer turned off

Antenna
On – in range
Flashing – edge of range

Left/right
Characters off the display to the left/right
Press

key to scroll through the number

Up/down
Menu options exist above/below those

shown on the display

Clear (Right soft key)
Mute/unmute a call
Clears characters when in entry mode
Stops the alarm

Back (Right soft key)
Return to previous menu
Cancel current action

Menu (Left soft key)
Open the main menu
Press to conrm options

11

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Base

Find

Press to page/
locate a handset.

Delete

Delete messages
during playback.

Press and hold
to delete all
old messages.

Stop

Stop message
during playback.

Ans. on/off

Switch answering
machine on/off.

Skip

Repeat current
message.

Press twice to
skip to previous
message.

Vol.-/Vol.+

Adjust speaker
volume during
playback.

Message display
shows number
of messages
and answering
machine status.

Digits ash
when there are
new messages.

Play

Play messages.

Skip

Skip forward during
message playback.

12

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Navigating the menus

Your BT Studio Plus 5500 handset features an easy to use menu
system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press the

button to open the main menu and press

or

to scroll through the menu options.

Left soft key

Right soft key

Up and Down keys

Menu navigation

Press

or

to scroll through the menu options.

Press Left soft key

to select a displayed option.

Press Right soft key

to go back to the previous display screen.

Press and hold Right soft key

to return to the standby

display screen.

Press Right soft key

to delete characters or numbers.

13

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Menu map

ANS MACHINE

PLAY MESSAGE

DELETE ALL

MEMO

ANS ON/OFF

ANS SETTINGS

CALL LIST*

DETAILS

STORE NUMBER

DELETE

DELETE ALL

PHONEBOOK*

ADD

VIEW

EDIT
DELETE
DELETE ALL
CAPACITY

BS SETTINGS

BASE RINGER

RING VOLUME

DELETE HS

CHANGE PIN

HS SETTINGS

DATE & TIME

ALARM

RINGER

TONES

HS NAME

DISP LAY

AUTO ANSWER

BT SERVICES

HELPDESK

BT 118500

DIVERT ON

DIVERT OFF

DIVERT CHECK

C WAIT ON

C WAIT OFF

C WAIT CHK

REGISTRATION

RESET

*You will need to press the Left soft key to open the
sub menu.

14

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Default

You can reset your BT Studio Plus 5500 back to the default settings.

This will not delete your phonebook entries. To delete your
phonebook, see page 22 “Delete all phonebook entries”.

1. Press the

button to open the main menu.

2. Press

or

until the display shows reSeT and press .

3.

Pin? is displayed, enter the PIN (default 0000) and press .

4.

cOnFirM? is displayed, press .

Default settings table

Handset Default Value Base Default Value

Redial List EMPTY System PIN (4-digit) 0000

Call List EMPTY Base Ringer Melody MELODY 1

External Ringer Melody MELODY 1 Ringer Volume VOLUME 5

Internal Ringer Melody MELODY 2

Ringer Volume VOLUME 5 Answer Machine Default Value

Earpiece Volume VOLUME 1 Answer Machine ON/OFF ON

Handset Name HANDSET Answer Mode ANS & REC

Key Tone OFF OGM PRE-RECORDED OGM

Low Battery Tone ON Answer Delay 6 RINGS

Out of Range Tone ON Message Record Time 3 MINUTES

Ringer On/Off ON Remote Access ON

Auto Answer On/Off ON Remote Access PIN 0000

Date Format DD/MM/YY (4-digit)

Date 01/01/10

Time Format 24 HR

Time 00:00

Alarm OFF

Key Lock OFF

15

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Call timer

Your handset automatically displays
the duration of every external call.

The call time will remain on the
display until 5 seconds after the call
has ended.

Press Right soft key

to
delete an incorrect digit when
preparatory dialling.

If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number
is withheld the display will show

WiThhelD. If an exact number match

is found in the Phonebook, the name
will alternate with the number in
the display. See page 29 for more
information.

Internal calls

When you receive an internal call, the
calling handset number will be shown
on the handset display.

If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The
internal call has to be ended before
the external call can be answered.

Using the phone

Switch the handset on/off

1. Press and hold

for 5 seconds to switch the handset on

and off.

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on the
display before you dial out. The display can only show 12 digits at
a time, if you enter a number with more than 12 digits,

will be

displayed to the left of the number to indicate more digits.

1. Enter the number rst then press

to dial.

End a call

1. Press

or place the handset back on the base.

Receiving calls

When you receive an incoming call, the telephone will ring and
the

icon will ash. The In use light on the base will also ash.

1. If the handset is not in the base/charger, press

to answer

the call.

Or

If the handset is on the base/charger, lift the handset to
answer the call.

2. To turn the handset ringer off when receiving a call press the

Right soft key

. The display will briey show VOlUMe OFF.