BT Studio 3500 User Manual

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BT Studio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999

BT Studio 3500

User Guide

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Section

BT Studio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999

Welcome…

to your BT Studio 3500 Digital Cordless Telephone Answering Machine

• 50 Name and number phonebook for storing your most frequently used numbers.

• Digital answering machine for high quality message recording.

• Caller Display shows you who’s calling before you answer the phone*

and keeps a list of your last 40 callers. You can also dial numbers

ect from the Calls list.

dir

• Redial up to 10 of the last numbers called.

• Use up to 5 handsets with your BT Studio 3500 base.

e internal calls and transfer external calls between handsets.

• Mak

• Choose from 5 different ringtones for internal and external calls

as well as numbers stored in the phonebook.

* Requires subscription to your network’s Caller Display service. A quarterly fee may be payable.

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This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in

‘Getting Started’, over the next

few pages.

• Need help?

If you have any problems setting up or using your BT Studio 3500 please contact the Helpline on

or email bt.helpdesk@suncorptech.com.

8047

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Hearing aid?

•

Please note that the BT Studio 3500 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

0870 605

Section

Got everything?

• BT Studio 3500

• BT Studio 3500 base

• 2 x AAA NiMH rechargeable batteries

• Mains power adaptor (Item code: 040497)

• Telephone line cord

In addition, if you have purchased a BT Studio 3500 multipack you will also have the following for each additional handset:

• BT Studio 3500 charger

• 2 x AAA NiMH rechargeable batteries

• Mains power adaptor (Item code: 032765)

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In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up the base and handset . . . . . . . . 6

Set the answering machine day

and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Check the current day and time setting . . . 10

Getting to know your phone

Handset buttons. . . . . . . . . . . . . . . . . . . . . . 11

Handset display icons . . . . . . . . . . . . . . . . . 12

Using the menu . . . . . . . . . . . . . . . . . . . . . . 13

Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Answering machine base and charger. . . . . 14

Using your phone

Switch the handset power on/off . . . . . . . . 15

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Preparator

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . 15

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adjusting the earpiece volume . . . . . . . . . . 16

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Delete a number from the redial list . . . . . . 17

Delete the entire redial list . . . . . . . . . . . . . 17

Copy a redial number to the phonebook . . . . 17

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . 18

Find/Paging . . . . . . . . . . . . . . . . . . . . . . . . . 18

y dialling . . . . . . . . . . . . . . . . . . . 15

Using the phonebook

Add an entry to the phonebook . . . . . . . . . 19

Dial from the phonebook . . . . . . . . . . . . . . 20

Edit an entry . . . . . . . . . . . . . . . . . . . . . . . . . 20

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . 21

Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . 21

Make an internal call . . . . . . . . . . . . . . . . . . 22

Receive an internal call . . . . . . . . . . . . . . . . 22

Transfer an external call . . . . . . . . . . . . . . . . 22

3-Way call. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Caller Display & the Calls list

Caller Display . . . . . . . . . . . . . . . . . . . . . . . . 24

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

View the Calls lis

Dial a number in the Calls list . . . . . . . . . . . 25

Copy a number to the phonebook . . . . . . . 26

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . 26

Delete the entire Calls list . . . . . . . . . . . . . . 26

Using the answering machine

Switch the answering machine on/off . . . . 27

Listening to your messages . . . . . . . . . . . . 28

Outgoing messages (OGMs) . . . . . . . . . . . . 30

Record your own OGM . . . . . . . . . . . . . . . . 31

Check your current OGM . . . . . . . . . . . . . . . 32

Select the OGM . . . . . . . . . . . . . . . . . . . . . . 33

Re-instate the pre-recorded OGM . . . . . . . 33

t . . . . . . . . . . . . . . . . . . . . . 25

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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5In this guide

Answer delay . . . . . . . . . . . . . . . . . . . . . . . . 34

Record a memo . . . . . . . . . . . . . . . . . . . . . . 35

Call screening . . . . . . . . . . . . . . . . . . . . . . . . 35

Memory full . . . . . . . . . . . . . . . . . . . . . . . . . 36

Remote access . . . . . . . . . . . . . . . . . . . . . . . 36

Operating your answering machine

from another phone. . . . . . . . . . . . . . . . . . . 36

Set the security PIN code . . . . . . . . . . . . . . 38

Check security code . . . . . . . . . . . . . . . . . . . 38

Handset settings

Handset ringer volume . . . . . . . . . . . . . . . . 39

Handset ringer melody . . . . . . . . . . . . . . . . 39

Handset name . . . . . . . . . . . . . . . . . . . . . . . 40

Language

. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Keypad beep on/off. . . . . . . . . . . . . . . . . . . 40

Battery low warning beep on/off . . . . . . . . 41

Out of range warning beep on/off . . . . . . . 41

Keypad lock via the menu . . . . . . . . . . . . . . 41

Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . 42

Set the date . . . . . . . . . . . . . . . . . . . . . . . . . 42

Set the time . . . . . . . . . . . . . . . . . . . . . . . . . 42

Set the alarm . . . . . . . . . . . . . . . . . . . . . . . . 43

Base settings

Base ringer volume . . . . . . . . . . . . . . . . . . . 44

Base ringer melody . . . . . . . . . . . . . . . . . . . 44

Change base PIN code . . . . . . . . . . . . . . . . . 45

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Emergency default. . . . . . . . . . . . . . . . . . . . 46

Additional handsets and bases

to your base.. . . . . . . . . . . . . . . . . . . . . . . . . 48

Selecting a base . . . . . . . . . . . . . . . . . . . . . . 48

De-register a handset . . . . . . . . . . . . . . . . . 49

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

General information

ety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Saf

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Environmental . . . . . . . . . . . . . . . . . . . . . . . 52

Product disposal instructions . . . . . . . . . . . 53

Connecting to a switchboard. . . . . . . . . . . . 53

Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . 53

Flash duration . . . . . . . . . . . . . . . . . . . . . . . 53

Access code and entering a pause . . . . . . . 53

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Technical information . . . . . . . . . . . . . . . . . 54

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Declaration of Conformance. . . . . . . . . . . . . . . 55

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Getting started

WARNING

Do not place your BT Studio 3500 in the bathroom or other humid areas.

Handset range

The BT Studio 3500 has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset display indicates when you are in range of the base. When it flashes and you hear a warning beep, you are out of range and will need to move closer to the base.

IMPORTANT

Do not connect the telephone line cord to the telephone line wall socket until the handset is fully charged.

Only use the telephone line cord provided.

The base station should be plugged into the mains power socket at all times.

Location

You need to place your BT Studio 3500 within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Studio 3500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible can help to provide the best signal.

Setting up the base and handset

1. Plug the power adaptor and telephone cable into the back of the base.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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2. Plug the power adaptor into the mains wall socket and switch the power on. When connected correctly, the green Power light on the base comes on.

3. Insert the 2 x AAA rechargeable batteries supplied, taking note of the polarity markings inside the battery compartment, then slide the battery compartment shut.

4. Place the handset on the base to charge. You should let the batteries charge continuously for at least 24 hours. The batteries and case may become warm during charging, this is normal.

5. Once fully charged, plug the telephone line cord into the telephone wall socket.

Getting started

WARNING

Never use non-rechargeable batteries. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

Talk/Standby time

Under ideal conditions, the handset batteries should give about 10 hours 30 minutes talk time or 160 hours standby on a single charge. (This does not mean you can unplug the base or leave it for this length of time without charge).

Please note that new NiMH rechargeable batteries do not reach full capacity until they have been in normal use for several days.

formance’ on the

y per

See ‘Batter following page.

Battery low warning

If the icon is flashing in the display and you hear a warning beep every minute during a call, you will need to recharge your handset before you can use it.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Getting started

Battery performance

To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. Running the batteries right down at least once a week will help them last as long as possible.

After charging your handset for the first time, subsequent charging time for the batteries is approximately 6– 8 hours.

The charge capacity of rechargeable batteries will reduce with time as they wear out, thus reducing the talk/standby time. Eventually they will need replacing.

New batteries are available from the BT Studio Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com.

BT Studio 3500 multipack users only:

Place each BT Studio 3500 charger within reach of a mains power wall socket.

Connect the charger(s) and charge the handset(s)

i. Plug the mains power adaptor into the power socket on the

underside of the charger and plug the other end to the mains power wall socket.

ii. Insert the 2 x AAA rechargeable batteries supplied, taking

note of the polarity markings inside the battery compartment, then slide the battery compartment shut.

iii. Place the handset on the charger. You should let the batteries

charge continuously for at leas

The display will show the time and the handset number e.g.

, to show it is registered to the base.

t 24 hours.

Your phone is now set up to make and receive calls. Please note that the answering machine is already switched on and is ready to answer incoming calls.

To switch the answering machine off press on the base. The machine announces “Answer Off”. See page 27 for more information about your answering machine.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Set the answering machine day and time using the handset

Your answering machine will automatically add the day and time each message is received.

Set the day:

1. Press , scroll to

2. Scroll to

DAY SETTING

TAM SETTINGS

and press . The current day

and press .

is displayed.

3. Press or to select the required day and press to confirm.

Set the time:

1. Press , scroll to

oll to

2. Scr

CLOCK SET

DATE-TIME

and press

. The current time

is displayed.

3. Use the keypad to set the required time in 24 hour format, e.g. 18-30 for 6.30pm. Press to confirm.

Getting started 9

The default day and time setting is Saturday 12.01 pm.

If you have subscribed to your network’s Caller Display service, the day and time will be set on the handset automatically. However, the correct day can only be set manually, see opposite.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Getting started

Check the current day and time setting

1. Press . The current day and time setting is announced.

Your BT Studio 3500 is now ready for use.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Getting to know your phone

Handset buttons

During a call, press to switch secrecy

on/off. When on, your voice will be muted

so your caller cannot hear you, page 16.

In menu mode, press to return to the

previous menu or press and hold to exit

In enter/edit mode, press to delete

characters and digits, when viewing the

calls/redial list, press to delete the

displayed entry or press and hold to

Press to open the redial list, page 16.

When dialling/storing a number, press to

Press to make, receive and end calls,

Use to lock/unlock the keypad to prevent

During pulse dialing, pr

switch temporairily t

Use with switchboar

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Secrecy / Clear / Back

and return to standby.

delete all entries.

Redial / Pause

enter a pause, page 53.

Talk / End call

page 15.

✱ / Keypad lock

accidental dialling, page 18.

ess and hold to o tone dialling.

R / Power On Off

d services and BT

Calling Features.

Press and hold to switch the

handset on/off, page 15.

Menu / OK

Press to open the menu, page 13.

Press to select menu options and to confirm a displayed option.

▲ Scroll ▼

Scroll up or down through menu options, calls lists, redial lists and phonebook entries.

Press up or down to open the calls list menu, page 24. While the phone is ringing, press ▲ or ▼ to adjust the handset ringer volume, page 39. During a call, press ▲ or ▼ to adjus earpiece volume, page 16.

Phonebook

o open the phonebook,

Press t page 19. When viewing the redial/Calls list or when editing, pr

Calls

Press to open and scroll through the Calls list, page 24.

Int

Use to make internal calls and transfer calls to other BT Studio 3500 handsets regis to the base, page 21–22.

ess to exit and ret

ter

urn t

t the

o standby.

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Getting to know your phone

Standby screen

Battery charge level Range indicator

Handset display icons

Flashes to indicate an incoming external call

External call in progress

Flashes to indicate an incoming internal call

ernal call in progress

Int

3 Way call in progress or transfer external call to another BT Studio 3500 handset registered to the base during an ex

Indicates signal strength Flashes when handset is not registered to the base or if you go out of range

Menu open

Phonebook open

* This feature requires subscription to your network provider’s Caller Display service. A quarterly fee may be payable.

ternal call

Flashes to indicate new calls list entries received*

Flashes to indicate new answer machine message(s) received.

Answered call (when viewing the Calls list)*

Unanswered call (when viewing the Calls list)*

Keypad locked

The displayed number is longer than 12 digits

Battery charge full Battery charge medium

ery charge low

Batt Flashing – Battery charge nearly empty

Answering machine

Handset numberCurrent time

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Menu map

PLAY MESSAGE

NEW MSG ALL MSG

Quick exit a menu

If you want to exit a menu or cancel an operation at any time you can press and hold to return to the standby screen.

PHONEBOOK

ADD ENTRY MODIFY ENTRY DELETE ENTRY

TAM SETTINGS

ANS ON/OFF ANS MODE MEMO REC OGM SETTING DAY SETTING ANS DELAY REMOTE CODE

Getting to know your phone

Using the menu

All your phone’s functions and settings can be accessed through the main menu. The menu map below shows all menu options you can choose from.

Press to enter the menu. The icon is displayed.

Press or to scroll through the menu options. When you reach the end of the list, the first option is displayed again and the handset sounds a beep.

To select an option, press .

To return to the previous menu display, press .

SETUP

BASE VOLUME BASE MELODY DEL HANDSET PIN CODE DIAL MODE DEFAULT

HANDSET

BEEP

INT RING VOL

EXT RING VOL

INT MELODY

EXT MELODY

AUTO ANSWER

NAME

LANGUAGE

KEYLOCK?

DATE – TIME

DATE SET CLOCK SET ALARM SET

SELECT BASE REG BASE

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Getting to know your phone

Answering machine base and charger

See page 27 for more detailed information about your answering machine.

Press to page handsets

Use to register handsets

and de-register handsets

Adjust playback volume.

Swit

On when the power is plugged in and switched on.

Flashes when the handset is in use.

Find (page)

registered to the base.

Can be useful to find

misplaced handsets,

registered to the base.

page 18.

page 47.

Vol +

Answer On/Off

ches the answering

machine on/off.

OGM

Press to hear your outgoing message.

Press and hold to enter the outgoing message mode.

Stop

Stops message playback.

ess to announce the

Pr current day and time setting.

–

MicrophonePower/In use light

Play/Pause

Play or pause

recorded messages.

o play new

Press t

messages or press and

hold to play

all message.

New message indicator

Flashes when you have new answering machine messages, when you are

ding a message or

recor operating your answer machine remotely.

Skip

Press to skip forward

d through

or backwar your answering machine messages.

Press and hold skip

ch message alert

to swit on/off, press skip announce the current answer delay setting.

Del

Press to delete recorded messages during playback or press to announce the current remote access code setting.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Using your phone

Switch the handset power on/off

1. To switch off, press and hold until the display goes off.

2. To switch the handset on, press and hold .

Make a call

1. Press . When you hear the dial tone, dial the phone number.

Preparatory dialling

1. Enter the phone number first. The number is shown in the display.

Press to dial the number.

End a call

1. Press , or place the handset back on the base/charger.

Receiving calls

1. When the phone rings, press to answer the call, or if the handset is on the base or charger, simply lift it to answer the call. If you would rather press after lifting the handset to receive a call, you will need to switch Auto-answer off, see page 42.

Dialling numbers quickly

Numbers can also be dialled direct from the phonebook (page 20), the calls list (page 25), or the redial list (page 16).

If you make a mistake as you enter the number, press to delete a digit.

Call timer

After the first 15 seconds of your call, the call timer is displayed. At the end of your call, the total duration is not shown for 5 seconds.

Caller Display

If you have subscribed to your network’s Caller Display ser caller’s number (or name, if an exact number match is found in the phonebook) will also be displayed, see page 24.

vice, the

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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16 Using your phone

BT Studio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999

Secrecy

You can stop your caller from hearing you while you talk to someone else close by.

1. During a call, press . The handset microphone is muted and the display shows

2. Press again to resume your call.

Adjusting the earpiece volume

1. During a call, press to increase or to decrease the volume.

Redial

The last 10 number

1. Press to open the redial list. The most recently dialled number is displayed. If the number matches an entry stored in the handset phonebook, the name is displayed.

2. Scroll or to the number or name you want.

3. Press to redial the entry displayed.

s dialled are stored in the redial list.

MUTE

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Delete a number from the redial list

1. Press then scroll or to the entry you want.

2. Press .

DELETE ?

is displayed, press

to confirm or

to cancel.

Delete the entire redial list

1. Press to open the redial list, then press and hold . Display shows

DELETE ALL ?

2. Press to confirm or to cancel.

Copy a redial number to the phonebook

1. Press then scroll or through the list to the entry you want.

ADD?

2. Press . The displays shows

NAME?

3. The display shows

Use the keypad to enter the name,

. Press again.

then press .

4. The number is displayed, edit the number if necessary, then press .

MELODY 1

is dispayed.

5. Scroll and to select a ringtone and press to confirm. The entry is stored.

Each number saved in the redial list can be up 32 digits long.

Display the name or number

In the redial list, when the name is displayed, you can switch to the number by pressing .

If you need help ent page 19.

ering a name, see

17Using your phone

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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18 Using your phone

Keypad lock

You can lock the handset keypad to prevent accidental dialling while carrying it around.

You do not need to unlock the keypad to answer a call, just press or lift the handset as normal.

1. To lock the keypad press and hold until the display shows the icon.

2. To unlock the keypad press any button, the display shows

PRESS *

3. Press within 3 seconds.

Find / Paging

You can alert handset users that they are wanted or locate a missing handset. Paging calls cannot be answered by a handset.

1. Press on the base. All handsets registered to the base will ring. To stop the ringing, press any button on a handset or press again on the base.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Using the phonebook

You can store up to 50 name and number entries on each BT Studio 3500handset registeredto your base.

Each name can be up to 12 characters long and each number up to 24 digits long.

You open the phonebook with the button.

19Using your phone

Add an entry to the phonebook

For each entry you store, you can select one of 5 different

To assign a ringtone to a specific caller you must subscribe to a Caller Display Service from your network provider. For more information, see page 24.

ringtones. For example, you can assign one ringtone to friends and family and another ringtone to other callers.

Entering names

eypad to enter the lett

1. Press then scroll to

2. The displays shows

3. The displays shows

PHONE BOOK

ADD ENTRY

NAME ?

. Press

. Use the keypad to enter the name

and press .

4. The displays shows

NUMBER ?

. Use the keypad to enter the phone number and press . It’s best to enter the full number, including the area code (see ‘Caller Display’on page 24).

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Use the k shown on each button.

For example to store TOM:

Press once to enter

Press three times to enter

Press once to enter

If the next letter you want to enter is on the same button, wait a moment then press the button.

Press to delete an incorrect

er or digit.

charact

To enter a space press .

To enter a dash, press twice.

ers

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20 Using your phone

Display the name or number

When name is displayed, you can switch between the name and number by pressing .

5. The display shows

MELODY 1

, press or to select the

ringtone you want.

6. Press to confirm.

ADD ENTRY

is displayed. You can now enter your next name and number or press twice to return to standby.

Dial from the phonebook

1. Press to open the phonebook. The icon is displayed.

2. Scroll or to the entry you want.

Or, search alphabetically by entering the first letter of the name. The first name that starts with this letter or the nearest

er in the alphabet will be displayed. You can now refine

lett your search by scrolling or .

ess to dial or to return to standby.

3. Pr

Edit an entry

1. Press then scroll to

2. Scroll to

MODIFY ENTRY

PHONE BOOK

and press .

3. Scroll or to the entry you want edit, or search alphabetically and press .

4. Press to delete the name if required, then enter the new name and press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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5. Press to delete the number if required, then enter the new number and press .

6. If required, select a new melody then press to confirm.

ADD ENTRY

is displayed. You can now enter your next name

and number or press twice to return to standby.

Delete an entry

1. Press then scroll to

2. Scroll to

DELETE ENTRY

PHONE BOOK

and press .

3. Scroll or to the entry you want delete, or search alphabetically.

4. Press . Display shows

ess to confirm or to cancel.

5. Pr

CONFIRM ?

21Using your phone

Internal calls

If you have more than one handset registered to your base, you can:

See page 47 for more information on registering and using additional handsets with your BT Studio 3500 base.

• make internal calls between handsets

• transfer an external call from one handset to another

• hold a conference call between two internal handsets and an external call

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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22 Using your phone

• make an internal call between two handsets while a third is on an external call

You can have up to 5 handsets registered to your BT Studio 3500 base.

Make an internal call

The handset number is displayed on standby screen of each handset, eg. HS 1.

1. Press then enter the handset number (1–5) you want. The icon is displayed to indicate an internal call.

Receive an internal call

1. The icon is displayed to indicate an internal call and the number of the handset calling you.

Press to answer the call.

Transfer an external call

If the other handset user does not answer:

You can reconnect to your external caller by pressing .

Or, if the other handset user does not answer after 30 seconds you will be automatically reconnected to your external caller.

You can transfer an external call to another handset registered to your base.

1. During an external call, press . Your caller is put on hold.

2. Enter the number of the handset you want to transfer the call to.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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3. When the other handset answers press to transfer the call. If the other handset does not answer, press to speak to your external caller again.

3-Way call

You can hold a three-way conversation between an external caller and another handset user.

1. During an external call, press . Your caller is put on hold.

2. Enter the handset number you want to invite.

3. When the handset answers, press to connect all three callers. The icon is displayed to indicate a 3-way call.

4. If the other handset does not answer, pr

ess to return to

your external caller.

5. Press to end the call.

23Using your phone

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Caller Display & the Calls list

Caller Display

For more information on Caller Display and BT’s other Calling Features, call BT on Freefone 0800 800 150.

During a call, the caller’s details are replaced by the call timer after 15 seconds. To review the calls list after the call, press and then press to transfer to call timer from the caller’s details.

Caller information

The display can show the fir characters of phone numbers and names. For this feature to work you must subscribe to a Caller Display Service.

With some incoming calls, the telephone number of the caller is not available and cannot therefore be displayed. In this case some explanatory information will be displayed.

WITHHELD

their number.

UNAVAILABLE

unavailable.

RINGBACK

INT NATIONAL

OPERATOR

PAYPHONE

The caller has withheld

The number is

Ringback call.

International call.

Call from operator.

Call from a payphone.

st 12

Caller Display shows who is calling and if the caller’s number matches an entry stored in the phonebook, the number will alternate with the name.

To use Caller Display you must first subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.

Caller Display information contains the full telephone number, including the area code. So when storing numbers in the phonebook remember to include the area code, otherwise the caller’s number will not match.

Calls list

The Calls list stores details of your last 40 calls received, including the phone number and date and time of the call.

The Calls list also alerts you to unanswered calls. When a new call is received in the Calls list, the icon wil flash in the display when in standby mode to alert you. When you have viewed the new call, the icon will disappear but the icon will remain.

The list is shared between all handsets registered to the base. When the Calls list is full, the most recent calls received automatically replace the oldest calls.

You open the Calls list with the or button.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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View the Calls list

1. Press to open the Calls list. If there are no calls in the list,

EMPTY

the display shows

2. Press or to scroll through the list. When the icon is displayed, this call was answered; when the icon is displayed, the call was unaswered. When you reach the end of the list, the handset will beep.

If the caller’s number exactly matches an entry stored in the handset phonebook, the display will alternate between the name and the number.

Press to see the caller’s number.

ess again to see the time and date of the call.

Pressing again will give you the option to add this entry in the phonebook if it’

s not already stored. If it is

already stored in the phonebook you can still add the entry

essing again. (See following page).

by pr

If the telephone number is longer then 12 digits, the Press again to see the complete number.

icon is displayed.

25Caller Display & the Calls list

Dial a number in the Calls list

1. Press then scroll or through the list to the entry you want.

2. Press to dial the displayed entry.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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26 Caller Display & the Calls list

Copy a number to the phonebook

1. Press then scroll or through the list to the entry you want.

2. Press repeatedly until thedisplays shows

If you need help entering a name, see page 19.

3. The display shows then press .

NAME?.

4. The number is displayed, edit the number if necessary, then press .

5. Scroll and to select a ringtone and press to confirm. The entry is stored.

e an entry

Delet

1. Press then scroll or through the list to the entry you want.

2. Press . Display shows

3. Press to confirm or press to cancel.

ADD?

. Press again.

Use the keypad to enter the name,

DELETE ?

Delete the entire Calls list

1. Press .

2. Press and hold . Display shows

DELETE ALL ?

3. Press to confirm or press to cancel.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Using the answering machine

Your BT Studio 3500 can digitally record up to 13 minutes of messages. As well as recording incoming messages, you can record memos for other users.

You can operate your answering machine from:

• the base

• the handset

• or remotely, from any other Touchtone see page 36.

You will need to set the correct day and time (if you have not already done so) so that you will know when each message was received, see page 9.

Switch the answering machine on/off

Using the base:

ess . The machine announces the setting,

Pr for example “Answer Off”.

Using the handset:

1. Press , scroll to

ANS ON/OFF

is displayed, press .

3. Press or to select either

TAM SETTINGS

telephone,

and press .

OFF

and press .

To check current day and time setting

Press the button.

Ready to record

The answering machine is pr ON.

e-set to

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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28 Using the answering machine

Listening to your messages

Using the base:

1. Press . The number of new messages is announced, then the new message(s) will be played.

Press and hold and the number of all (new and old) messages is announced. The oldest message is played first.

During playback:

Press , to pause a message. You will hear a beep every 10 seconds.

ess again to resume playback.

Press to play the next message.

Press once to repeat the current message.

ess twice to play the previous message.

If you select a message to be deleted, it will be deleted at the end of playback after the 8 second countdown and confirmation tone.

Press to delete the current message. You will hear, ‘Message deleted’.

Press and hold to play messages at 1.5 times normal speed. Release the button to continue playback at normal speed.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Press to return to the current answering machine mode On or Off.

At the end of playback:

You will hear ‘End of messages. To delete all messages, press delete’. You then have 8 seconds in which you can:

a. Press to delete all messages, you will hear ‘All messages

deleted’.

b. Press to cancel message deletion. This will also save any

messages you have selected individually for deletion. Any messages not deleted will be saved.

You will hear a beep to confirmwhen 8 seconds has elapsed.

Using the handset:

1. Press ,

NEW MSG

PLAY MESSAGE

is displayed and the number of new messages, press

to play new messages only or scroll to

is displayed, press .

ALL MSG

and press to play all your messages. You will need to place the handset to your ear to hear the message(s).

Adjust the speaker volume

You can adjust the base loudspeaker volume from low t

Press to increase the volume, or to decrease the volume.

o high.

29Using the answering machine

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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30 Using the answering machine

During playback:

Press or to adjust the playback volume.

Press or once to repeat the current message.

Press or twice to play the previous message.

Press or to play the next message.

Press to delete the current message. You will hear, ‘Message deleted’.

At the end of playback:

You will hear, “End of messages. To delete all messages, press delete”. To delete all messages, press , you will hear, “All messages delet

ed”. If you do not press any buttons during the countdown the display will return to idle and any messages you selected individually for deletion will be saved.

Answer and Record

The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello,

your call cannot be taken at the moment, so please leave your message after the tone”.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

The outgoing message is the message a caller first hears when the answering machine picks up their call.

Your BT Studio 3500 has two pre-recorded outgoing messages, Answer & Record or Answer Only, and you can also record your own.

Outgoing messages (OGMs)

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31Using the answering machine

Record your own OGM

This will replace the pre-recorded or your own previous outgoing message. However, you can re-instate the pre-recorded OGM at any time by deleting your own recorded OGM.

Using the base:

1. Press and hold until prompted to select which type of OGM you want to record.

2. Press and keep holding to select Answer & Record or to select Answer Only. The machine announces “Please speak after the tone to end recording release the button”, then a beep is heard.

3. Whilst still holding or , speak your message slowly and clearly, close to the base.

4. To end recording, release the or button.

Using the handset:

1. Press , scroll to

2. Scroll to

3. Scroll to

OGM SETTING

RECORD OGM

TAM SETTINGS

and press .

4. Press or to select either

and press .

ANS AND REC

ANS ONLY

press .

Answer Only

With Answer Only selected, your caller will hear an announcement only and will not be able to leave a message. The pre-set Answer Only outgoing message is “Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later”.

If recording your own Answer Only message, remember to advise your caller that they will not be able to leave a message.

To reinstate either pre-recorded message, delete your own message.

and

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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32 Using the answering machine

5. Place the handset to your ear. You will hear, “Please speak after the tone. To end recording, press #”.

6. After the long beep speak your message slowly and clearly into the handset, to end recording press . Your message will then be played back to you through the handset.

Check your current OGM

Using the base:

1. Press on the base. The machine announces the type of OGM and plays it.

Using the handset:

1. Press

2. Scroll to

PLAY OGM

, scroll to

OGM SETTING

is displayed, press .

4. Press or to select either press .

5. Place the handset to your ear, and you will hear the current OGM.

TAM SETTINGS

and press .

ANS AND REC

and press .

ANS ONLY

and

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Select the OGM

Using the base:

1. Press and hold on the base until prompted to select your type of OGM.

2. Press to select Answer & Record or to select Answer Only. The message you select is played.

Using the handset:

1. Press , scroll to

2. Scroll to

ANS MODE

TAM SETTINGS

and press .

3. Press or to select either

ess to confirm.

tate the pre-recorded OGM

Re-ins

and press .

ANS AND REC

ANS ONLY

and

You can delete your own outgoing message and return to the pre-recorded outgoing message.

Using the base:

1. Press on the base.

2. While your message is being played, press .

Using the handset:

1. Press , scroll to

TAM SETTINGS

and press .

You cannot delet OGMs.

e the pr

33Using the answering machine

e-recorded

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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34 Using the answering machine

2. Scroll to

3. Scroll to

4. Press or to select either

OGM SETTING

DELETE OGM

and press .

ANS AND REC

ANS ONLY

press . Your personal OGM has been deleted and the prerecorded OGM will be played.

Time saver

When you call from another phone to access your messages r your answering machine is set to time saver and you have new messages it will answer after 2 rings, if you do not have any new messages, it will answer after 6 rings. This means you can hang up after 3 rings knowing you have no new messages, saving you time and the cost of the call. Y handset will automatically return to standby if no button is pressed for 15 seconds or more.

emotely, if

our

Answer delay

Answer delay sets the number of times your BT Studio 3500 will ring before the answer machine picks up your call and starts playing the outgoing message.

You can change this setting to between 2-9 rings or Time Saver. The default setting is 6 rings. When the answer on/off setting is set to off, the answer delay is 20 rings.

Using the base:

Press and hold the button and release after the number

1. of rings required.

Using the handset:

1. Press , scroll to

2. Scroll to

ANS DELAY

TAM SETTINGS

and press . The handset will

and press .

display the current setting.

3. Use and to select the number of rings required and press to confirm.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

and

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Record a memo

You can record memo messages for other users which can be played back just like normal messages. Memo’s can only be recorded using the handset.

Using the handset:

1. Press , scroll to

2. Scroll to your ear and you will hear, “Please speak your messages after the tone. To end recording, press ” then a beep is heard.

3. You can now record your memo by speaking into the handset, press to end recording.

MEMO REC

TAM SETTINGS

and press . Place the handset to

and press .

Call screening

When the answering machine is on and takes a call, you can use the loudspeak

The handset display will show the call while screening, press .

er to listen to the caller leaving a message.

SCREEN?

If you wish to take

35Using the answering machine

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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36 Using the answering machine

Your BT Studio 3500 can store up to a maximum of 13 minutes recording or 59 messages.

Memory full

If there is less than 35 seconds recording time left in the memory, the caller will hear, “Please complete your call within 35 seconds”, after the outgoing message and before recording tone.

If the memory becomes full during recording the machine announces, “Sorry, the memory full”, and ends the call.

When the memory is full, the machine automatically switches to the Answer Only outgoing message.

Remote access

You can operat Touchtone entering a 3 digit security PIN code.

The default PIN setting is 000. To change it, see ‘Set the security PIN code’ on page 38. Using a PIN code prevents other people from accessing your machine without permission.

Operating your answering machine from another phone

1. Dial your telephone number. When you hear your outgoing message, press your security code”.

e your answering machine from any

™

phone by calling your BT Studio 3500 and

✱. The machine announces, “Please enter

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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37Using the answering machine

2. Enter your 3-digit PIN (default setting 000) within 8 seconds. You will hear, ‘You have ‘n’ new messages’ and they will be played back.

3. If you have no new messages, you will hear, “You have no new messages, to hear main menu press 1”. If you do not

1 within 8 seconds, the machine hangs up.

press

When you press

1, you will hear the main menu.

Simply follow the instructions as announced:

‘To play all messages press 2’.

‘To play new messages press 3’.

‘To skip back during messages press 4’.

‘To delete during messages pr

ess 5’.

‘To skip forward during messages press 6’.

‘To set answer on or off press 7’.

‘To hear the outgoing message menu press 8’.

‘To set a new security code press 9’.

‘To hear main menu again press 1’.

When the last message is played you will hear, “End of messages”.

If you enter the incorrect PIN code you will be allowed one further attempt, if it is still incorrect you will hear ‘Incorrect security code followed by a beep and then your BT Studio 3500 will hang up.

During playback, press resume messages. Y minute to resume playback or the machine hangs up.

2 to pause and

ou have up to 1

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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38 Using the answering machine

Set the security PIN code

Using the handset:

1. Press , scroll to

2. Scroll to

REMOTE CODE

display the current code.

3. Enter a new code and then press to confirm.

Check security code

1. Press at the base. The security code is announced.

TAM SETTINGS

and press .

and press . The handset will

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Handset settings

Handset ringer volume

You can adjust the ring volume and set different levels for internal and external calls. Choose from 5 levels and Off.

1. Press , scroll to

2. Scroll to

INT RING VOL

HANDSET

3. Press or to select the volume (1– 5 or OFF).

4. Press to confirm or to return to the previous menu.

Handset ringer melody

You can set different ringer melodies for internal and external calls. Choose fr

1. Press , scroll to

2. Scroll to

Press or to select the ringer melody (1 to 5).

om 5 different melodies.

HANDSET

EXT MELODY

4. Press to confirm or to return to the previous menu.

Calls from numbers stored in the phonebook will ring using the ringer melody set when storing the entry.

and press .

EXT RING VOL

and press .

INT MELODY

and press .

then press .

While the phone is ringing you can adjust the ringer volume by pressing or .

Calls from numbers stored in the phonebook will ring using the

one set when storing the entry.

ringt

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Handset settings

Handset name

If you make a mistake press to delete an incorrect character or digit.

ering names’ on page 19 for

See ‘Ent help on entering names.

You can give your handset a name according to use, eg. Kitchen or Michael. The name appears in the display.

1. Press , scroll to

2. Scroll to

NAME

HANDSET

and press .

3. Enter the new handset name and press to confirm. The handset name will only be displayed for approximately 20 seconds when no button is pressed.

Your language options are:

English French German Italian Spanish Danish Swedish Slovak

Dut Portugese Norwegian Russian Greek Hungarian Polish Czech Finnish

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Language

1. Press , scroll to

2. Scroll

LANGUAGE

HANDSET

and press .

3. Scroll or to select your preferred language and press to confirm.

Keypad beep on/off

Whenever you press a button on the handset keypad, the handset gives a beep. You can switch these beeps on or off.

1. Press , scroll to

BEEP

is displayed, press .

KEYTONE

is displayed, press .

4. Press or to select

HANDSET

ONorOFF

and press .

and press to confirm.

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Battery low warning beep on/off

1. Press , scroll to

BEEP

3. Scroll to

is displayed, press .

LOW BATTERY

4. Press or to select

HANDSET

and press .

ONorOFF

and press .

and press to confirm.

Out of range warning beep on/off

1. Press , scroll to

BEEP

3. Scroll to

is displayed, press .

OUT RANGE

4. Press or to select

HANDSET

and press .

ONorOFF

and press to confirm.

Keypad lock via the menu

You can use the menu to lock the keypad.

1. Press , scroll to

2. Scroll to

KEYLOCK ?

HANDSET

and press .

and press to confirm.

The display shows the icon.

To unlock the keypad, press any button on the keypad, then press within 3 seconds.

Handset settings

See also ‘Keypad lock’ on page 18 for quick lock and unlock settings.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Handset settings

If you have subscribed to your network’s Caller Display service, the day and time will be set on the handset automatically.

Auto answer

Your phone is set to answer calls by lifting the handset off the base or charger. You can switch this feature off so that calls always have to be answered by pressing .

1. Press , scroll to

2. Scroll to

AUTO ANSWER

3. Press or to select

HANDSET

ONorOFF

and press .

and press to confirm.

Set the date

1. Press , scroll to

Display shows

DATE SET

DATE-TIME

ess .

, pr

and press .

3. Use the keypad to enter the date, e.g. 12--08 for 12th August.

4. Press to confirm.

Set the time

1. Press , scroll to

2. Scroll to

CLOCK SET

DATE-TIME

and press .

3. Use the keypad to set the time in the 24 hour format, e.g. 18--30 for 6.30 pm.

4. Press to confirm.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Set the alarm

1. Press , scroll to

2. Scroll to

ALARM SET

3. Press or to select

4. If you selected

DATE-TIME

and press .

ONorOFF

, use the keypad to enter the time you want

and press .

the alarm to sound, e.g. 07--30 for 7.30 am.

Handset settings

To silence the alarm

When the alarm sounds, press any button to turn it off.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Base settings

Base ringer volume

You can choose from 5 volume levels and Off.

SETUP

1. Press , scroll to

2. Display shows

3. Press or to select the volume (1– 5 or OFF).

4. Press to confirm or to return to the previous menu.

Base ringer melody

Choose from 5 different base ringer melodies.

1. Press , scroll to

2. Scroll to

ess or to select the ringer melody (1 to 5).

3. Pr

4. Press to confirm or to return to the previous menu.

BASE VOLUME

BASE MELODY

and press .

, press .

SETUP

and press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Change base PIN code

Some functions are protected by a 4 digit PIN code which must be entered if you want to change the settings. The default PIN is 0000.

SETUP

1. Press , scroll to

2. Scroll to

PIN CODE

and press .

3. Enter the current 4 digit PIN code (default: 0000) and press .

4. Enter your new 4-digit PIN and press .

5. Re-enter the new PIN again and press to confirm.

Dial mode

T Studio 3500 is set to Tone dialling. In the UK, you

Your B should only need to change this if connected to an older type

chboard/PBX which requires Pulse dialling.

of swit

SETUP

1. Press , scroll to

2. Scroll to

DIAL MODE

3. Press or to select

and press .

TONE DIAL

PULSE DIAL

and

press .

Base settings

IMPORTANT

If you change the base PIN, make sure you keep a record of the new number on page 55.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Base settings

WARNING

Resetting your phone to its default settings will delete any entries in the Phonebook, Redial and Calls list and will reset the clock and alarm settings.

Default settings

Low battery beeps . . . . . . . . . .ON

Out of range warning beeps . . OFF

Key beep . . . . . . . . . . . . . . . . . .ON

Auto answer . . . . . . . . . . . . . . .ON

Internal melody . . . . . . . . . . . .1

Internal volume . . . . . . . . . . . .5

External melody . . . . . . . . . . . .1

External volume . . . . . . . . . . . .5

Ear volume . . . . . . . . . . . . . . . .3

Base melody

Base ringer volume . . . . . . . . . .5

Phonebook . . . . . . . . . . . . . . . .

Call log lis

Redial list . . . . . . . . . . . . . . . . . .Empty

Pin code . . . . . . . . . . . . . . . . . .0000

Dial mode . . . . . . . . . . . . . . . . .Tone

Keypad lock . . . . . . . . . . . . . . .OFF

. . . . . . . . . . . . . . .1

t . . . . . . . . . . . .. . . . .

Empty

Reset

You can reset your phone to its default settings.

SETUP

1. Press , scroll to

2. Scroll to

DEFAULT

and press .

3. Enter the 4 digit PIN code (default: 0000) and press .

4. Display shows

CONFIRM?

. Press to confirm or to return

to the previous menu.

The phone will switch itself off and back on again. All settings will be reset to their default.

gency default

Emer

If you have lost your PIN code you can still restore your Studio 1500 to its default settings.

1. Remove and replace the batteries from the handset.

2. Press and hold while inserting the batteries back in. The display shows

DEFAULT.

Press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Additional handsets and bases

Up to 5 handsets can be registered and operated from the BT Studio 3500 base.

Each handset can be registered with up to four bases.

If you buy new handsets to use with your BT Studio 3500 they will have to be registered to the base before you can use them.

1. At the base: Press and hold for 3 seconds until you hear two beeps. You now have 90 seconds to register the handset.

At the handset: Press , scroll to

and

press .

3. Scroll to

REG BASE

and press .

4. Enter the base number (1–4). The numbers flashing are already in use.

5. The display will show the base signal, the

SEARCHING...1

SEARCHING

When the handset finds

and base identification

number is displayed.

6. The display will ask for the PIN to be entered. Enter the PIN (the default setting: 0000) and press to confirm. You will hear a beep. The handset is now registered.

Please note

Handsets that were supplied with your BT Studio 3500 base are already registered to it as HS-1, HS-2 etc.

Each additional handset you buy must be registered with the base.

IMPORTANT

Before registration, make sure the handset batteries are fully charged and that you are close to the base.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Additional handsets and bases

Naming additional handsets

Once you have registered additional handsets you may wish to give them a different name, see page 40.

IMPORTANT

DECT GAP Profile only guarantees that basic calling-functions will work correctly between different makes/types of handset and base. There’s a possibility that certain services such as Caller Display will not work correctly.

Handsets can be registered with up to 4 bases.

If the base is not found after a few seconds, the handset returns to standby. Try registering again.

When a handset is registered to a base, it is automatically assigned a number which is displayed on the handset and must be used for internal calls.

If registration does not work:

• Try again selecting a different base number.

• Make sure there is no other electrical equipment very close by that may interfere with the registration signal.

1. At the base: Press and hold for 3 seconds until you hear two beeps. You now have

At the handset: Follow the registration instructions given in

90 seconds to register the handset.

your handset’s user guide.

Selecting a base

When your handset is registered to more than one base, for example, one at work and one at home, you can select the base you want it connected to.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Additional handsets and bases 49

If you select

AUTO

, your handset will automatically search for

and connect with the base with the strongest signal.

1. Press , scroll to

SELECT BASE

is displayed, press .

and press .

3. All bases that your handset is registered to will be displayed, e.g.

BASE 1 2

3 4. The currently selected base number flashes.

4. Enter the number of the base you want to use. Or, press or

AUTO

to scroll to

. Press to confirm.

When the handset locates the selected base you will hear a confirmation beep.

De-register a handset

You can use one handset to de-register another handset. You cannot de-register the handset you are using.

Press , scroll to

2. Scroll to

DEL HANDSET

SETUP

and press .

and pr

ess .

3. Enter the PIN code (default setting: 0000) and press .

4. Enter the handset number. You will hear a confirmation beep and the display will return to the

DEL HANDSET

menu.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Help

Most problems are caused by the telephone and mains power cables being incorrectly connected, not connected at all, or by the power being turned off.

If you are experiencing a problem with your BT Studio 3500, check the following:

• That the mains power supply is correctly connected at both the base and at any chargers, and that the power is switched on at the wall socket.

• That the telephone line cord is correctly connected.

• That the handset batteries are installed correctly and charged.

No display

• Check that the batteries are correctly inserted into the handset and fully charged.

• Check that the handset is switched on. Press .

No dial tone

• Check that the telephone line cord is properly connected.

• Another handset may be using the line. Wait for the other handset to hang up.

icon flashing

• Handset is out of range. Move closer to the base.

• Check the mains power is connected and switched on.

• Handset not registered to the base. To register a handset, see page 47.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Base or handset does not ring

• Check that the ringer volume has not been set too low or Off, see page 39 and 44.

Keypad does not seem to work

• Check that the keypad lock is not on, see page 18.

• Try removing the batteries and putting them back again.

Incoming caller’s number is not displayed even though you have Caller Display

• Caller has to allow their number to be sent. It has been withheld or is unavailable.

Answering machine will not r

ecord new messages

• Is the recording memory full? Play and delete messages, see pages 28-29.

• Is the OGM set to Answer Only? Change the OGM to Answer & R

ecord, see page 33.

Help

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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General information

IMPORTANT

This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Safety

• Only use the power supply suitable for the BT Studio

3500 range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

• For the handset, use only AAA NiMH batteries with a

minimum capacity of 550mAh.

• Never use other batteries or conventional alkaline

batteries as this could lead to a short circuit or destroy the battery casing.

• Do not open the handset (except to replace the

handset batteries). This could expose you to high voltages or other risks.

• Radio signal transmitted between the handset and

base may cause interference to hearing aids.

• It is recommended that advice from a qualified expert

be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker

fitted you check with a medical expert before using this product.

• Never dispose of batteries in a fire. There is a serious

risk of explosion and/or the release of highly toxic chemicals.

Cleaning

• Simply clean the handset and base with a damp (not

wet) cloth, or an anti-static wipe.

• Never use household polish as this will damage the

product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The product may become warm when the batteries

are being recharged. This is normal. We recommend that you do not place the product on antique/veneered wood to avoid damage.

• Do not stand your product on carpets or other

surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in water

and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to fire, explosive or other

hazardous conditions.

• There is a slight chance your phone could be

damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

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Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

General information

Connecting to a switchboard

This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider.

Dialling mode

Your BT Studio 3500 is set to Tone dialling. Some older switchboards may require Pulse dialling. To change the dialling mode, see Dial Mode, page 45.

Flash duration

Your BT Studio is set to a Flash duration of 100ms. You cannot change the setting.

Access code and entering a pause

Some internal switchboards may require you to enter an access code (e.g. 9) to get an outside line. So that the switchboard has time to pick up an outside line before the rest of the number is dialled, you may need to add a pause in the dialling sequence. For example: 9 P 0870 605 8047.

1. After the access code, press to insert a pause before entering the telephone number. The display shows P.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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General information

Guarantee

Your BT Studio 3500 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Studio 3500, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur

within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent

as instructed.

• This guarantee does not cover any faults or defects

caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your

statutory rights.

Within the 12 month guarantee period

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 50, or contact the BT Studio 3500 Helpline for assistance on 0870 605 8047 or email bt.helpdesk@suncorptech.com.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, on 0870 240 5029 or a local qualified repairer.

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Studio 3500 has a total REN of 1, i.e. for a base and up to 6 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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55General information

A total REN of 4 is allowed per telephone line. (For example, if the BT Studio 3500 is used in conjunction with three extension telephones, each with a REN of 1, then the total = 4.)

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, Suncorp Technologies declares that this BT Studio 3500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Studio is published on the website:

http://www.suncorptech.com/bt

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your phone’s base PIN code here:

[

/ //

For more information on your PIN code, see page 45.

]

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Ofﬁces worldwide

The services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Designed and produced by The Art & Design Partnership Ltd. Printed in China

BT Studio 3500 (10/07) Issue 2 Edition 1

BT Studio 3500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual