• 50 Name and number phonebook for storing your most frequently
used numbers.
• Caller Display shows you who’s calling before you answer the phone*
and keeps a list of your last 40 callers. You can also dial numbers
direct from the Calls list.
• Redial up to 10 of the last numbers called.
• Use up to 5 handsets with your BT Studio 3100 base.
• Make internal calls and trans
• Choose fr
as well as numbers stored in the phonebook.
* Requires subscription to your network’s Caller Display service. A quarterly fee may be payable.
om 5 different ringtones for internal and external calls
fer external calls between handsets.
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 3
This User Guide provides you with all
the information you need to
get the most from your phone.
Before you make your first call you
will need to set up your phone.
Follow the simple instructions in
‘Getting Started’, over the next
few pages.
• Need help?
If you have any problems setting up or using your
BT Studio 3100 please contact the Helpline on
or email bt.helpdesk@suncorptech.com.
8047
Alternatively, you may find the answer in ‘Help’
at the back of this guide.
Hearing aid?
•
Please note that the BT Studio 3100 works by sending
radio signals between the base and handset.
These signals may interfere with some hearing aids,
causing a humming noise.
0870 605
Section
Got everything?
• BT Studio 3100
• BT Studio 3100 base
• 2 x AAA NiMH rechargeable
batteries
• Mains power adaptor
(Item code: 040497)
• Telephone line cord
In addition, if you have
purchased a BT Studio
3100 multipack you will also
have the following for each
additional handset:
• BT Studio 3100 charger
• 2 x AAA NiMH rechargeable
batteries
• Mains power adaptor
(Item code: 032765)
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 4
Do not place your BT Studio 3100 in
the bathroom or other humid areas.
Handset range
The BT Studio 3100 has a range
of up to 300 metres outdoors when
there is a clear line of sight between
the base and handset. Any obstruction
between the base and handset will
reduce the range significantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.
Signal strength
The icon on your handset display
indicates when you are in range of
the base. When it flashes and you
hear a warning beep, you are out of
range and will need to move closer
to the base.
IMPORTANT
Do not connect the telephone line
cord to the telephone line wall socket
until the handset is fully charged.
Only use the telephone line
cord provided.
The base station should be plugged
into the mains power socket at all
times.
Location
You need to place your BT Studio 3100 within 2 metres of the
mains power socket and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Studio 3100 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible can
help to provide the best signal.
Setting up the base and handset
1. Plug the power adaptor and telephone cable into the back of
the base.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 7
2. Plug the power adaptor into the mains wall socket and switch
the power on. When connected correctly, the green Power
light on the base comes on.
3. Insert the 2 x AAA rechargeable batteries supplied, taking
note of the polarity markings inside the battery
compartment, then slide the battery compartment shut.
4. Place the handset on the base to charge. You should let the
batteries charge continuously for at least 24 hours.
The batteries and case may become warm during charging,
this is normal.
5. Once fully charged, plug the telephone line cord into the
telephone wall socket.
Getting started
WARNING
Never use non-rechargeable
batteries. Only use the approved
batteries. Using unapproved batteries
will invalidate your guarantee and
may damage the telephone.
Talk/Standby time
Under ideal conditions, the handset
batteries should give about 10 hours
30 minutes talk time or 160 hours
standby on a single charge. (This does
not mean you can unplug the base or
leave it for this length of time without
charge).
Please note that new NiMH
rechargeable batteries do not reach
full capacity until they have been in
normal use for several days.
formance’ on the
y per
See ‘Batter
following page.
Battery low warning
If the icon is flashing in the
display and you hear a warning beep
every minute during a call, you will
need to recharge your handset before
you can use it.
7
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 8
To keep the batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last
as long as possible.
After charging your handset for the
first time, subsequent charging time
for the batteries is approximately
6–8 hours.
The charge capacity of rechargeable
batteries will reduce with time as
they wear out, thus reducing the
talk/standby time. Eventually they
will need replacing.
New batteries are available from
the BT Studio Helpline on
0870 605 8047 or email
bt.helpdesk@suncorptech.com.
BT Studio 3100 multipack users only:
Place each BT Studio 3100 charger within reach of a mains
power wall socket.
Connect the charger(s) and charge the handset(s)
i. Plug the mains power adaptor into the power socket on the
underside of the charger and plug the other end to the mains
power wall socket.
ii. Insert the 2 x AAA rechargeable batteries supplied, taking
note of the polarity markings inside the battery
compartment, then slide the battery compartment shut.
iii. Place the handset on the charger. You should let the batteries
charge continuously for at leas
The display will show the time and the handset number,
2
, to show it is registered to the base.
e.g.
t 24 hours.
Your phone is now set up to make and receive calls.
Your BT Studio 3100 is now ready for use.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 9
1. To switch off, press and holduntil the display goes off.
2. To switch the handset on, press and hold.
Make a call
1. Press . When you hear the dial tone, dial the phone number.
Preparatory dialling
1. Enter the phone number first. The number is shown in
the display.
Press to dial the number.
2.
End a call
1. Press , or place the handset back on the base/charger.
Receiving calls
1. When the phone rings, press to answer the call, or if the
handset is on the base or charger, simply lift it to answer the call.
If you would rather press after lifting the handset to receive
a call, you will need to switch Auto-answer off, see page 28.
Dialling numbers quickly
Numbers can also be dialled direct
from the phonebook (page 18), the
calls list (page 23), or the redial list
(page 14).
If you make a mistake as you enter the
number, press to delete a digit.
Call timer
After the first 15 seconds of your call,
the call timer is displayed.
At the end of your call, the total
duration is not shown for 5 seconds.
Caller Display
If you have subscribed t
network’s Caller Display service, the
caller’s number (or name, if an exact
number match is found in the
phonebook) will also be displayed,
see page 22.
o your
13
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 14
You can stop your caller from hearing you while you talk to
someone else close by.
1. During a call, press . The handset microphone is muted
and the display shows
2. Press again to resume your call.
Adjusting the earpiece volume
1. During a call, press to increase or to decrease
the volume.
Redial
The last 10 number
1. Press to open the redial list. The most recently dialled
number is displayed. If the number matches an entry stored
in the handset phonebook, the name is displayed.
2. Scroll or to the number or name you want.
3. Press to redial the entry displayed.
s dialled are stored in the redial list.
MUTE
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 15
You can store up to 50 name and number entries on each
BT Studio 3100handset registeredto yourbase.
Each name can be up to 12 characters long and each number
up to 20 digits long.
You open the phonebook with the button.
17Using your phone
Add an entry to the phonebook
For each entry you store, you can select one of 5 different
To assign a ringtone to a specific caller
you must subscribe to a Caller Display
Service from your network provider.
For more information, see page 22.
ringtones. For example, you can assign one ringtone to friends
and family and another ringtone to other callers.
Entering names
eypad to enter the lett
1. Press . The display shows
2. The displays shows
3. The displays shows
ADD ENTRY
NAME ?
PHONE BOOK
. Press
, press .
.
. Use the keypad to enter the name
and press .
4. The displays shows
NUMBER ?
. Use the keypad to enter the
phone number and press . It’s best to enter the full number,
including the area code (see ‘Caller Display’on page 22).
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Use the k
shown on each button.
For example to store TOM:
Press once to enter
Press three times to enter
Press once to enter
If the next letter you want to enter is
on the same button, wait a moment
then press the button.
Press to delete an incorrect
er or digit.
charact
To enter a space press .
To enter a dash, press twice.
ers
T.
O.
M.
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 18
For more information on
Caller Display and BT’s other Calling
Features, call BT on
Freefone 0800 800 150.
During a call, the caller’s details are
replaced by the call timer after 15
seconds. To review the calls list after
the call, press and then press
to transfer to call timer from the
caller’s details.
Caller information
The display can show the fir
characters of phone numbers and
names. For this feature to work you
must subscribe to a Caller Display
Service.
With some incoming calls, the
telephone number of the caller is not
available and cannot therefore be
displayed. In this case some
explanatory information will be
displayed.
WITHHELD
their number.
UNAVAILABLE
unavailable.
RINGBACK
INT NATIONAL
OPERATOR
PAYPHONE
The caller has withheld
The number is
Ringback call.
International call.
Call from operator.
Call from a payphone.
st 12
Caller Display shows who is calling and if the caller’s number
matches an entry stored in the phonebook, the number will
alternate with the name.
To use Caller Display you must first subscribe to your network
provider’s Caller Display service. A quarterly fee may be payable.
Caller Display information contains the full telephone number,
including the area code. So when storing numbers in the
phonebook remember to include the area code, otherwise the
caller’s number will not match.
Calls list
The Calls list stores details of your last 40 calls received,
including the phone number and date and time of the call.
The Calls list also alerts you to unanswered calls.
When a new call is received in the Calls list, the icon wil
flash in the display when in standby mode to alert you. When
you have viewed the new call, the icon will disappear but
the icon will remain.
The list is shared between all handsets registered to the base.
When the Calls list is full, the most recent calls received
automatically replace the oldest calls.
You open the Calls list with the or button.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 23
1. Press to open the Calls list. If there are no calls in the list,
EMPTY
the display shows
.
2. Press or to scroll through the list. When the icon is
displayed, this call was answered; when the icon is
displayed, the call was unaswered. When you reach the end
of the list, the handset will beep.
If the caller’s number exactly matches an entry stored in the
handset phonebook, the display will alternate between the
name and the number.
Press to see the caller’s number.
ess again to see the time and date of the call.
Pr
Pressing again will give you the option to add this
entry in the phonebook if it’
s not already stored. If it is
already stored in the phonebook you can still add the entry
essing again. (See following page).
by pr
If the telephone number is longer
then 12 digits, the
Press again to see the complete
number.
icon is displayed.
23Caller Display & the Calls list
Dial a number in the Calls list
1. Press then scroll or through the list to the entry
you want.
2. Press to dial the displayed entry.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 24
Your phone is set to answer calls by lifting the handset off the
base or charger. You can switch this feature off so that calls
always have to be answered by pressing .
1. Press , scroll to
2. Scroll to
AUTO ANSWER
3. Pressorto select
HANDSET
ONorOFF
and press .
and press .
and pressto confirm.
Set the date
1. Press , scroll to
Display shows
2.
DATE SET
DATE-TIME
ess .
, pr
and press .
3. Use the keypad to enter the date, e.g. 12--08 for
12th August.
4. Press to confirm.
Set the time
If you have subscribed to your
network’s Caller Display service, the
day and time will be set on the
handset automatically.
1. Press , scroll to
2. Scroll to
CLOCK SET
DATE-TIME
and press .
and press .
3. Use the keypad to set the time in the 24 hour format, e.g.
18--30 for 6.30 pm.
4. Press to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 29
Resetting your phone to its
default settings will delete any entries
in the Phonebook, Redial and Calls list
and will reset the clock and alarm
settings.
Up to 5 handsets can be registered and operated from the
BT Studio 3100 base.
Each handset can be registered with up to four bases.
If you buy new handsets to use with your BT Studio 3100
they will have to be registered to the base before you can
use them.
Register a new BT Studio 3100 handset to your BT Studio
3100 base
1. At the base: Press and holdfor 3 seconds until you hear
two beeps. You now have 90 seconds to register the handset.
At the handset: pr
2.
ess , scroll to
REGISTER
and
press .
3. Scr
oll to
REG BASE
and press
.
4. Enter the base number (1–4). The numbers flashing are
already in use.
5. The display will show
the base signal, the
SEARCHING...1
SEARCHING
When the handset finds
and base identification
number is displayed.
6. The display will ask for the PIN to be entered. Enter the PIN
(the default setting: 0000) and pressto confirm. You will
hear a beep. The handset is now registered.
Please note
Handsets that were supplied with
your BT Studio 3100 base are already
registered to it as HS-1, HS-2 etc.
Each additional handset you buy must
be registered with the base.
IMPORTANT
Before registration, make sure the
handset batteries are fully charged
and that you are close to the base.
33
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 34
Once you have registered additional
handsets you may wish to give them a
different name, see page 26.
IMPORTANT
DECT GAP Profile only guarantees
that basic calling-functions will work
correctly between different
makes/types of handset and base.
There’s a possibility that certain
services such as Caller Display will not
work correctly.
Handsets can be registered with up to
4 bases.
If the base is not found after a few seconds, the handset
returns to standby. Try registering again.
When a handset is registered to a base, it is automatically
assigned a number which is displayed on the handset and
must be used for internal calls.
If registration does not work:
• Try again selecting a different base number.
• Make sure there is no other electrical equipment very close by
that may interfere with the registration signal.
Register a different make of handset to your
BT Studio 3100 base
1. At the base: Press and holdfor 3 seconds until
you hear two beeps. You now have
90 seconds to register the
handset.
At the handset: Follow the registration instructions given in
2.
your handset’s user guide.
Selecting a base
When your handset is registered to more than one base, for
example, one at work and one at home, you can select the
base you want it connected to.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 35
This equipment is not designed for making emergency
telephone call when the power fails. Alternative
arrangements should be made for access to emergency
services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Safety
• Only use the power supply suitable for the BT Studio
3100 range. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone.
• For the handset, use only AAA NiMH batteries with a
minimum capacity of 550mAh.
• Never use other batteries or conventional alkaline
batteries as this could lead to a short circuit or
destroy the battery casing.
• Do not open the handset (except to replace the
handset batteries). This could expose you to high
voltages or other risks.
• Radio signal transmitted between the handset and
base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker
fitted you check with a medical expert before using
this product.
• Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
• Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe.
• Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.
Environmental
• Do not expose to direct sunlight.
• The product may become warm when the batteries
are being recharged. This is normal. We recommend
that you do not place the product on
antique/veneered wood to avoid damage.
• Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
• Do not expose your product to fire, explosive or other
hazardous conditions.
• There is a slight chance your phone could be
damaged by an electrical storm.
We recommend that you unplug the power and
telephone line cord during an electrical storm.
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 39
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial waste
at the end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
General information
Connecting to a switchboard
This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.
Dialling mode
Your BT Studio 3100 is set to Tone dialling. Some
older switchboards may require Pulse dialling.
To change the dialling mode, see Dial mode, page 31.
Flash duration
Your BT Studio is set to a Flash duration of 100ms.
You cannot change the setting.
Access code and entering a pause
Some internal switchboards may require you to enter
an access code (e.g. 9) to get an outside line. So that
the switchboard has time to pick up an outside line
before the rest of the number is dialled, you may
need to add a pause in the dialling sequence. For
example: 9 P 0870 605 8047.
1. After the access code, press to insert a pause
before entering the telephone number. The display
shows P.
39
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 40
Your BT Studio 3100 is guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Studio 3100,
or any component thereof, (other than batteries),
which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products
over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
• This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee period
If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 36, or contact the BT Studio 3100
Helpline for assistance on 0870 605 8047 or email
bt.helpdesk@suncorptech.com.
In the unlikely event of a defect occurring, please
follow the Helpline’s instructions for replacement
or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you contact BT’s
approved repair agent, on 0870 240 5029 or a local
qualified repairer.
Technical information
How many telephones can you have?
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Studio 3100 has a total REN of 1, i.e. for
a base and up to 6 handsets. Any other instrument
provided by BT may be assumed to have a REN of 1
unless stated otherwise.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 41
A total REN of 4 is allowed per telephone line. (For
example, if the BT Studio 3100 is used in conjunction
with three extension telephones, each with a REN of
1, then the total = 4.)
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
Declaration of Conformance
Hereby, Suncorp Technologies declares that this BT
Studio 3100 is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.
The Declaration of Conformance for the BT Studio is
published on the website:
http://www.suncorptech.com/bt
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is required
so please keep your receipt.
Enter your phone’s base PIN code here:
[
///
For more information on your PIN code,
see page 31.
]
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 42
Never miss another
voicemail message
Take control with BT 1571 Text Alerts
If you’re away from your home phone you need never
miss another BT 1571 voicemail message again.
Simply sign up for free to BT 1571 Text Alerts and
we’ll send a text message to your mobile phone
as soon as you receive new BT 1571 voicemail.
Then just call home and the message will be relayed
to your mobile.
Stay in contact wherever you are.
It’s free to sign up and text alerts are charged to the home phone
number at standard rates. And remember, if you are on Option 2
or 3, this can be tak
* BT will send a SMS message to your chosen mobile to confirm that we have carried out the instructions. Any valid UK mobile number can be nominated.
Please note that currently only one mobile can be linked to one mailbox. In order to retrieve messages remotely, you simply press the
the greeting message. This service only works in the UK.
This service is only available if you already have a messaging mailbox. To order your FREE messaging mailbox, call BT on 1571.
✱ button during
*
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 43
8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 44
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.