BT DIVERSE 5400 ADDITIONAL User Manual

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Page 1

FOR SMS

TEXT MESSAGING

YOU MUST SUBSCRIBE

TO A CALLER DISPLAY SERVICE

AND YOU MUST NOT WITHHOLD

YOUR TELEPHONE NUMBER.

A QUARTERLY FEE IS PAYABLE.

User Guide

BT DIVERSE 5400

ADDITIONAL HANDSET AND CHARGER

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Page 2

Please open this page for an ‘At a glance’ guide to your BT Diverse 5400.

Page 3

At a glance

Display

INT

Used to make internal calls and access the call barring options.

Green phone

Used to make and answer calls.

Switches from handsfree mode back to handset.

Handsfree

Use to answer calls or make a call in handsfree mode.

Displays the status of your handset.

SMS

Display buttons

Lets you access the functions displayed on the screen.

Control button

Allows voice dialling.

Lets you display options from the menus.

Opens main menu

Directory

Opens the main directory.

One button

As well as being the number one button hold down to access your Voice Mail service.

Star/bell

Switches the handset ringer on and off.

When writing text messages, switches between capitals, lower case letters and number options

Recall

Press for use with switchboards and certain Network Ser vices or press and hold to enter a pause.

GHI

PQRS

INT M

ABC

JKL

TUV

Microphone

Red phone

Press to end a call, return the display to idle or turn the power on and off.

DEF

MNO

WXYZ

Calls list

Lets you access your lists – calls, SMS and voice mail.

Keypad

Hash/Keyguard

Hold down to switch the keypad guard on and off.

Extra Directory

Used to store an additional 10 names and numbers.

Page 4

Charger

Charger underside

Contact points

Power socket

BT Diverse Helpline – 08457 908 070

Page 5

In this guide

Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.

At a glance 1

Main menu structure 4

Directory menus 6 Message menus 6

Quick guide to handset 7

Quick guide to handset display icons 8

Introduction 9

Unpacking your Diverse 5400 9 For your records 9

Safety information 10

Setting up 11

Using the telephone 16

Control button 16 Display buttons 16 Making and ending calls 17 Handsfree 18 Secrecy 19 Paging and internal calls 19 Using the main directory and

extra directory 22 Character map 23 Birthday alert signal 25 Extra directory 26 VIP 27 Copying numbers 28 Redial 30 Voice dialling 32

Caller Display and other BT Calling Features 36

Caller Display 36 Calls list 36 Call Waiting 38 SMS (text messaging) 38 Network Mailbox 38 Other BT Calling Features 39

Additional features 41

Voice Mail 41

Handset settings 43

Alarm clock 43 Appointments 44 Shortcut buttons 48 Room monitor 52 Walk and talk 53

Help 56

General information 58

Guarantee 58 BT Accessories and replacement items 58 Technical information 59

Index 60

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Helpline

If you experience any difficulties with your BT Diverse 5400, please call the BT Diverse Helpline on

08457 908 070.

BT Diverse Helpline – 08457 908 070

Page 6

Main Menu

Please note that you will only see all the below menu options if you are registered to a BT Diverse 5410 base station.

When using your SMS mailbox without a PIN

SMS Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1>

Service Centre 5

SMS Mailboxes Mailbox 1>3

Notify Number

Notify Type Missed Calls On

Off

When using your SMS mailbox with a PIN or using 2-4 mailboxes

SMS Mailbox 1-4 Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1

Service Centre 5

Select Services Withhold No.

All Calls Call Divert All calls

Call no.

On/Off

Call Waiting On

Off

Ringback Off

For further information, please refer to your SMS user guide.

Add. Features Room Monitor

Calender/Clock Set Appoints 1-5.

Audio Settings Handset Volume

Walk and Talk

Alarm Clock

Missed Dates

Date/Time

Ringer Settings Ext. Calls

Internal Calls

Appointments

Alarm

All

Advisory Tones KeyTones

Confirm

Battery

Ringer Echo

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Page 7

H/Set Settings Auto Answer

Language

Select Base Base 1>

Screen Picture (Please refer to your SMS user guide)

Reset Handset

Base settings System PIN

Base Reset

Add. Features Dialling Mode Tone

Voice Mail Set Key 1

Ans. Machine (For use with the BT Diverse 5450)

Base 4

Best Base

Pulse

Tone-Earth

Recall 80ms

800ms

Repeater Mode

Access Code

Add. Emerg. No.

Listening In

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Page 8

Directory and Extra directory menus

When you have Directory entries stored:

Press the or button.

New Entry

Use to scroll to the entry you want and then press to open the following list of options.

Display Number Edit Entry Delete Entry VIP Entry Copy and Edit

is displayed followed by an alphabetical list of all directory entries.

Copy Entry Delete List Copy List

(main directory only) (main directory only)

Available Memory

Message menus

Press to open your Mailbox, then press to scroll to either messages),

Press to open the message list for the displayed option.

Use to select the message you want.

Press to select from the following list of options:

SMS Reply

Voicemail

Answer: Yes Reply

(on your Network’s voicemail service) or

Voicemail

Ans. M.

(for use with the BT Diverse 5450).

Answer: No Use Text

Calls List Delete

Forward Copy to Directory View Content Character Set

SMS

(text

Calls list

Answer

Note

If you make a mistake, you can return to the previous menu by pressing the RED PHONE button. If you keep pressing the RED PHONE button you will return to the

idle screen.

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Page 9

Quick guide

Switch the handset OFF/ON: Hold down. (default is ON)

Page

Switch Keyguard on/off

Switch handset ringer off/on

Make a call or or .

Redial a number to scroll through the list to dial.

Copy a displayed number in the redial list to the directory

Dial from the directory

Dial from Calls list to display Calls List to display the number you want .

Adjust handsfree volume whilst in handsfree mode

Adjust earpiece volume whilst display shows Volume to decrease/increase volume . making a call

Make internal call then to select handset .

Hold down.

display shows Save entry .

to name or number you want to dial .

Display shows Volume to decrease/increase volume

Save

Menu Save

INT

to display Copy to directory add name

Call all handsets to Call All .

Transfer call to another handset

Put caller on hold while you make an internal call

Set date and time to display Calender/Clock to display Date/Time

INT

then to select handset . When user answers, press .

INT

then to select handset . When finished press .

Back is selected, press .

enter date enter time e to select 12hr or 24hr Time mode .

OK OK

Save

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Page 10

Quick guide to handset display icons

Shows the status of the handset battery.

In range signal strength.

Redial, lists up to the last 10 dialled numbers.

SMS

INT



Opens the SMS menu.

Flashes to indicated new messages (e.g. Calls, SMS or Answer machine).

Remains on, when you have old messages stored.

For calling other handsets.

Opens the menu.

Scroll through the menu.

Confirms function displayed.

Scroll left and right, when entering numbers or messages.

Deletes numbers/characters (from right to left).

Ringer off.

Keypad locked.

Crescendo tone.

Answer machine (shows when used with the BT Diverse 5450).

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Page 11

Introduction

Unpacking your BT Diverse 5400

If anything is missing, please contact your place of purchase immediately.

One BT Diverse 5400 charger

One BT Diverse 5400 handset

One power supply for the charger

Two AAA rechargeable batteries

One belt clip

INT M

DEF

ABC

GHI

MNO

JKL

PQRS

WXYZ

TUV

For your records

Date of purchase:

Place of purchase:

For guarantee purposes proof of purchase is required so please keep your receipt.

INTRODUCTION

Battery compartment cover

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Page 12

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280 -Z4- C478.

For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from www.withandwithoutwires.com or call 0870 240 5522.

SAFETY INFORMATION

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the charger or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and charger with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

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Page 13

Setting up

SMS

IMPORTANT

Please note that your handset is NOT registered to a base station. The BT Diverse 5400 handset will be easily registered once you complete the steps 1 to 3 below.

Plan the location

Situate your product close enough to a mains power socket so that the cable will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

1 Connect the charger

2 Plug the power supply unit

into the wall socket

SETTING UP

3 Registering and charging

the handset

The display is protected by a plastic film. You can remove this protective plastic film from the display.

Plug the power supply cable into the power socket at the back of your charger.

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Page 14

Insert the batteries Registering the handset

SMS

Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

WARNING

Under no circumstances should

SETTING UP

non-rechargeable batteries be used. Using incorrect batteries will invalidate your guarantee and may damage the telephone.

To register your handset to a BT Diverse 5410 or 5450 base station, place it in the main BT Diverse 5400 base station with the display facing upward. After approx. one minute, the handset's internal number is displayed (e.g. 2). Successful registration is signalled by a confirmation tone.

Replace the newly registered handset into the charger and leave to charge for approximately 16 hours. The charging status icon flashes on the handset to indicate that the batteries are being charged.

When the handset is registered the display will show:

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above. If the product is still not registered see Registering Manually on page 13.

All additional handsets you purchase will need to be individually registered with the base station before they will work.

BT Diverse Helpline – 08457 908 070

Page 15

To manually register a BT

INT M

Diverse 5400 handset to another base station.

If you want to register your handset to another base station you will need to manually register it.

On the handset to be registered:

If the base is not a 5400 you will need to follow the user guide for the base station you are registering the 5400 handset to.

Note

To make internal calls or page handsets, see page 19.

PAGE

Press MENU.

Scroll DOWN to

H/set Settings

Press OK.

Scroll DOWN to

Press OK.

Select the base.

Press OK

Enter the system PIN. (Original setting

0000

Press OK.

If the base station is a BT Diverse 5400, press the PAGE button until you hear a beep – after approximately three seconds.

After approximately one minute the handset will display its internal number. The handset is now registered and the handset display will return to the idle screen.

To de-register a handset

Press the INT button. Display lists the registered handsets.

Press UP/DOWN to highlight the handset you want to de-register.

Press MENU.

Scroll DOWN to

De-reg H/set. No

Press OK.

Enter the system PIN. (Original setting

Press OK to confirm de-registration.

Press RED PHONE to return to the idle display.

0000

SETTING UP

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Page 16

Battery level icons

Battery performance

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station

SETTING UP

again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from

www.withandwithoutwires.com

or call 0870 240 5522.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From

then on the display will be correct.

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Page 17

4 To fit the belt clip

5 Setting the date and time

Fit the belt clip onto the back of the handset.

SSlloott

Your BT Diverse 5400 is now

ready for use.

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.

SAVE

Press the RIGHT options button.

Press the DOWN navigation button until the display shows

Calender/Clock

Press the OK options button.

Press DOWN until display shows

Date/Time

Press the OK options button.

Enter the day/month/year, e.g.

05 10 03

for 5th October

2003.

Press DOWN to scroll to

Time

Enter the time – hours/ minutes. E.g.

0925

for 9.25am.

Press DOWN to scroll to

Time Mode

Press LEFT/RIGHT to select

12hr

24hr clock

Press SAVE to confirm. Display shows

Entry Saved

SETTING UP

Press RED PHONE to return to the idle display.

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Page 18

Using the telephone

Control button

The control button lets you open menus and gives you shortcuts to different functions such as Voice Dialling.

Control button functions

In idle mode In lists and menus When adding entries

Voice dialling Scroll up Move cursor one (press and hold) line up

Open directory Scroll down Move cursor one

Open main menu Confirm selection Move cursor to

Open handset list Scroll back one level Move cursor to

in the menu the left

USING THE TELEPHONE

Display buttons

INT M

line down

the right

Display buttons

Control button

These are the two buttons directly underneath the display. The functions vary according to how you are using the phone.

Display button functions

The display shows the current function is shown directly above each button.

Icon Function

Lets you access the last 10 numbers dialled.

SMS

Confirms menu function or entry.

Opens SMS text menu

Deletes characters from right to left

➤

Takes you one menu level back.

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Page 19

For example,

To adjust the handsfree loudspeaker volume

Press RIGHT to open the main menu.

Press DOWN to scroll to

Audio Settings

Press RIGHT or the OK display button.

Confirm Handset Volume by pressing RIGHT or the OK

display button.

Press LEFT/RIGHT to adjust the volume.

SAVE

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

Alternatively:

Press the HANDSFREE button twice.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off.

Press and hold the RED

PHONE button to switch the handset on again.

Making and ending calls

To make an external call

USING THE TELEPHONE

Ensure the handset is switched on.

Press the GREEN PHONE button. You hear the dial tone.

Dial the number.

Press LEFT/RIGHT to adjust the volume.

SAVE

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

Note

To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.

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Preparatory dialling

Dial the number first.

If you make a mistake, press



the

C display button to

remove any incorrect digits.

Press the GREEN PHONE button to dial the number.

Page 20

To end a call

Press the RED PHONE button.

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

To receive an external call

Press the GREEN PHONE button to answer the call.

USING THE TELEPHONE

Press the Accept display button.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example, to take notes.

Note

You can test the handsfree function by dialling the BT speaking clock on 123.

To make a handsfree call

Dial the number.

Press the HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.

To switch back to using the handset and any time, press the GREEN PHONE button.

This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 50.

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To adjust the handsfree volume whilst in handsfree mode

Press the LOUDSPEAKER button.

Press LEFT/RIGHT to increase or decrease the volume.

SAVE

Press the SAVE display button to save the new volume setting.

Page 21

To answer a call in handsfree

INT M

When the phone rings:

Press the HANDSFREE button.

To switch to handsfree during a call

You can switch to handsfree at any time during a call.

Press the HANDSFREE button. The call is transferred to the loudspeaker.

Press and switch back to private conversation again by pressing the GREEN PHONE button.

Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

Secrecy

During a call, you can switch off your handset’s microphone so your caller cannot hear you. They will hear a melody instead so you can talk to someone else in the room.

To switch secrecy on and off

During a call:

Press LEFT. The microphone is switched off. Your caller hears a melody.

➤

Press RETURN to speak to your caller again

Paging and internal calls

You can alert a handset user that they are wanted, or locate a missing handset.

If you have multiple handsets registered to the base you can make internal calls between handsets.

To make an internal call

USING THE TELEPHONE

Press the LEFT/INT button. A list of all the handsets that are registered to the base are listed. You can select any of them.

Your handset is identified by

INT 1 <

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Page 22

Press UP/DOWN to scroll to

INT M

the handset you want to call and press the GREEN PHONE button.

Press the handset number you want to call on the keypad.

Press UP/DOWN to scroll to the handset you want to call or

Call all handsets

Press the GREEN PHONE button to call. When the other handset answer can tell them you are transferring the call.

Call All

Select Call All to ring all the handsets registered

to the base and press the GREEN PHONE button. Your call will be taken by the first handset user to answer.

Note

You can also page all handsets by pressing the PAGE button on the base station.

USING THE TELEPHONE

To transfer an external call between handsets

You can forward an external call to another handset registered to the base.

During an external call:

Press the LEFT/INT button to display a list of handsets. Your caller is put on hold and hears musical tones.

Press the RED PHONE button to put the call through.

Note

You can also put the call through without announcing it by immediately pressing the RED PHONE button after dialling the other handset.

To put an external call on hold while you make an internal call

This enables you to ask another handset user a question and then get straight back to your caller.

During a call:

Press the LEFT/INT button to display a list of handsets. Your caller is put on hold and hears musical tones.

Press UP/DOWN to scroll to the handset you want to call.

Press OK to call.

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Page 23

Press the handset number you want to call on the keypad to the base and press the GREEN PHONE button.

You can now speak with the other handset user.

To return to your external call:

END

Press END. You are re-connected.

Three-way conversation

While you are talking to an external caller, another handset user can join in.

Note

To answer a waiting call during an internal call

If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.

REJECT

Press the ACCEPT button to end your internal call and take the new call.

Press the REJECT button to reject

Call Waiting

Waiting tone is switched off and you can carr y on with your call to the other handset user.

. The Call

USING THE TELEPHONE

To use the Three-way conversation feature, make sure the Listening In setting is switched ON, see opposite.

While you are on an external call:

The other handset user’s screen shows

In use

Press the GREEN PHONE button.

Press the RED PHONE to exit the conversation.

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To switch the Listening In function on/off

Press RIGHT to open the menu.

Press DOWN to scroll to

Settings

Press OK.

Press DOWN to scroll to

Features

OKOK

Press OK.

Press DOWN to scroll to

Listening In

Press OK.

Enter the System PIN (original setting

0000

)

Base

Add.

Page 24

TUV

MNO6MNO

Press OK.

Listening In

with a

indicates it is switched on.

Press OK again to switch off, the disappears.

Press RED PHONE to return to the idle display.

Using the main directory and extra directory

Press the OK display button.

Enter the telephone number.

Scroll DOWN to

Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name TOM:

Press the 8 button, on the display.

Enter Name

appears

You can store a total of up to 200 names and numbers, in the main directory, SMS directory and Extra directory depending on the length of each entry.

You can enter up to 32 digits and up to 16 letters.

The Extra directory – opened by pressing the button on the keypad – gives you extra quick access to your 9

USING THE TELEPHONE

most important and/or frequently used numbers.

You can create a main directory, SMS directory and Extra directory just for your handset. You can also copy each directory to other handsets registered to the same base station, see page 29.

To store an entry in the main directory

Press the DIRECTORY button. Display shows

New Entry

Press the 6 button three times until the display shows O.

Then press the 6 button to

display

For the full character map, see page 23.

Press MENU then

Save Entry

is displayed.

Press the OK display button.

To enter their birthday:

Scroll down to

Annivers: Date

Enter the person’s birthday

Press the OK display button.

SAVE

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

Note

Please refer to the section ‘Add Birthday Alert’, page 25.

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Page 25

Note

WXYZ

TUV

PQRS

MNO

JKL

GHI

DEF

ABC

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor.



Press to delete from right to left.

Press 1 to enter a blank space.

Character map

These are the characters you can use when storing a directory entry.

1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th

press press press press press press press press press press press press press press

1 € £$¥

abc2дбавгз

def3ëéèê

ghi4ïíìî

jkl5

mn o 6 ö ñó òô õ

pqr s7ß

tuv8üúùû

wxyz 9 ÿ ´yæøå

a➔A ✱ /( )<=>%

.,?!0+-:¿¡“‘;–

#@\ &§

USING THE TELEPHONE

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Page 26

To dial a name and number in the main directory

To edit entries in the main directory

To view entries in the main directory

USING THE TELEPHONE

VIEW

Press DIRECTORY to open the list.

Scroll DOWN to the entr y you want

Enter the first letter of the name you want, e.g. for Emma, press 3 twice to search for names beginning with E

Press the GREEN PHONE button. The number is dialled.

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press VIEW to see the entr y details.

Press RED PHONE to return to the idle display.

VIEW

EDIT



Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press the VIEW display button to see the entry details.

Press the EDIT display button.

Edit the number, if necessary using the LEFT/RIGHT and DELETE buttons.

Scroll DOWN to edit the name.

If the name is correct, press the MENU display button.

Save Entry

is displayed

Press OK to confirm.

If you wish to edit the name, enter a new name now using the LEFT/RIGHT and DELETE buttons.

If the name is correct, press the MENU display button.

Save Entry

is displayed

Press OK to confirm.

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Page 27

To add a birthday alert to an entry

You can save birthdays in the directory along with a reminder alarm to help you remember them. When the birthday date and time you have set arrives, the handset will automatically alert you.

Press the DIRECTORY button.

Scroll UP or DOWN to scroll to the entry name you want.

VIEW

Press VIEW to see the entr y details.

Birthday alert signal

A birthday alarm is signalled by showing the directory entry and icon. If you have set a ringer alert, the melody selected is played.

To stop a birthday alert

When the alert rings or the visual alert is displayed

OFF

Press the OFF display button.

SMS

Press SMS to send a text message to the person.

USING THE TELEPHONE

EDIT

SAVE

Press EDIT

Scroll DOWN to

Annivers:

Press RIGHT to open the Anniversary section.

Enter the date and time you want for the alarm call.

Then select whether you want to be reminded by a Visual or Ringer alert.

Press the OK display button.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

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To delete an entry from the main directory

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

Delete Entry

Press the OK display button. Display shows

deleted

You can either delete another entry, or

Press RED PHONE to return to the idle display.

Entry has been

Page 28

To delete the entire main directory

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

Delete List

Press the OK display button. Display asks

Delete all

entries?

YES

Press YES to confirm or NO

to exit.

Extra directory

This is an additional directory where you can store up to 10 of your most

USING THE TELEPHONE

important and/or frequently dialled names and numbers.

Scroll DOWN to Enter Key.

Press LEFT/RIGHT to select a button number, which to store the entry.

SAVE

Press SAVE to confirm.

Add another entry or press RED PHONE to return to the idle display.

To dial from the Extra directory

Press and hold the single number assigned to the Extra directory entry you want. The phone number is displayed.

Press the GREEN PHONE button. The number is dialled.

Press the EXTRA DIRECTORY button to open the list.

or 2-9under

To store an entry in the Extra directory

Press the EXTRA DIR button. Display shows

Press the OK display button.

Enter the telephone number.

Scroll DOWN to Enter Name.

Enter the name.

Scroll DOWN to the entr y you want

Press the GREEN PHONE button. The number is dialled.

New Entry

Note

To view/edit or delete entries from the Extra directory, press the button and then follow instructions on pages 24 and 25.

BT Diverse Helpline – 08457 908 070

Page 29

To delete the entire Extra directory

To mark a directory/Extra directory entry as a VIP

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

Delete List

Press the OK display button. Display asks

Delete all

entries?

YES

Press YES to confirm or NO

to exit.

Note

This Extra directory does not “name and number match” when used with Caller Display.

VIP

Note

You must have Caller Display working in order for this feature to work.

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

VIP Entry

Press RIGHT to open the VIP options list.

Press RIGHT to switch VIP ON.

Press DOWN. The current melody is played.

Press LEFT/RIGHT to scroll through and hear the 10 melody options.

USING THE TELEPHONE

To mark a directory/Extra directory entry as a VIP.

You can select particularly important entries as VIPs. You can then assign a different ringer melody to the entry so you can tell who's calling by the ring.

After the phone starts ringing, your Diverse 5400 recognises the caller's number and changes the ring to the VIP melody you have selected.

BT Diverse Helpline – 08457 908 070

SAVE

Press SAVE to select the melody option you want.

Press RED PHONE to return to the idle display.

Page 30

Copying numbers

To copy numbers to the directory from the Redial and Calls list

To copy a number from an SMS text message to the directory

Press the ENVELOPE button.

Press OK to open the SMS list.

USING THE TELEPHONE

SAVE

When the Redial or Calls list telephone number is displayed:

Press RIGHT to open the

Options list

Scroll DOWN to

directory

Press OK.

Scroll DOWN to

Copy to the

Name

To copy a directory entry or the whole directory list to another handset

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press RIGHT to open the Options list.

Scroll DOWN and select either:

Copy Entry

individual entry.

– to copy an

Use the keypad to enter the name.

Press MENU to open the menu. Display shows

Save entry

Press OK to confirm.

Press RED PHONE to return to the idle display.

Copy List

– to copy the whole

directory list.

Press OK.

Scroll DOWN to the handset you want to copy to e.g.

Press OK to confirm.

INT 2

Press RED PHONE to return to the idle display.

Note

You will only be able to copy directory entries if you are using the Diverse 5300 or 5400 handset.

USING THE TELEPHONE

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Page 32

To copy and change a directory entry

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press RIGHT to open the Options list.

Scroll DOWN to

Press the OK display button.

Edit the number, if necessary.

Scroll DOWN to

Edit the name, if necessary

Copy and Edit

Name

Redial

Your handset automatically saves the last 10 telephone numbers dialled into a redial list.

To dial a number in the redial list

Press the REDIAL display

button. The last number dialled will be displayed.

Press DOWN to scroll through the redial list.

Press the GREEN PHONE button to dial the number.

Scroll DOWN to

Edit birthday details if required.

SAVE

USING THE TELEPHONE

VIP settings or voice commands cannot be copied.

Press the SAVE display button.

Press RED PHONE to return to the idle display.

Note

Date

To edit a number in the redial list

Press the REDIAL display button. The last number dialled will be displayed.

Press DOWN to scroll to the number you want.

Press RIGHT to open the menu.

Press DOWN to highlight

Display Number

Press OK.

Use LEFT/RIGHT button to move the cursor and make the changes you want.

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Page 33

To delete a number in the redial list

Press the REDIAL display button. The last number dialled will be displayed.

Press DOWN to scroll to the number you want.

Press RIGHT to open the menu.

Press DOWN to highlight

Delete Entry

Press the OK display button.

Display shows

deleted

Entry has been

Press the RED PHONE button to return to the idle display.

Automatic redial

Press the REDIAL button.

Scroll DOWN to the number you want to redial

Press MENU.

Automatic Redial

Press OK to confirm.

is displayed.

The display will show e.g.

Automatic Redial 0208 123 4567

Press the RED PHONE button to return to the idle display and cancel the automatic redial.

Note

Automatic redial will be cancelled if you make a call to another telephone.

To copy a number into the directory

USING THE TELEPHONE

Your BT Diverse 5400 can automatically redial a number for you every 20 seconds until the called number rings. If the called person does not answer, the call will be terminated after approx. 30 seconds. Your BT Diverse 5400 will attempt to redial up to 10 times.

BT Diverse Helpline – 08457 908 070

See ‘Copying numbers’, page 29.

Page 34

Voice dialling

Note

You can make calls by speaking the name of the person you want into your handset.

Up to four different users can record names for voice dialling.

A total of 29 names can be recorded for voice dialling.

Remember that your Diverse 5400 will only respond to voice that has made the original recording.

To record a name for Voice dialling

Once you have created a directory entry, you can add a recording for Voice dialling.

Press DIRECTORY to open the

USING THE TELEPHONE

VOICE

RECORD

directory.

Scroll DOWN to the entr y you want.

Press VOICE. The User list is displayed.

Press UP/DOWN to select the User 1-4 identity you want, e.g.

User 1

Press OK.

Press RECORD and follow the simple on-screen prompts to record the person's name.

Press RED PHONE to return to the idle display.

If your recording sounds too similar to another recording, a message tells you.

➤

Press RETURN to go back to the start of voice recording.

Changing a Voice dialling name

If you want to change the voice dialling name for any entry, you must first delete the existing recording and then rerecord a new name.

To call a number using Voice dialling

Press and hold the UP button. Display shows

Now

Speak the name of the person you want in the same manner as your recording.

You hear the name repeated and the number is displayed and dialled.

If the name is not recognised, the display shows

Recognised

dialling.

Please Speak

Voice Not

. Repeat Voice

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Page 35

To assign or change a user name

To play your Voice dialling recording

VOICE

EDIT



SAVE

Instead of having to remember which user you are – User 1-4 – you can set your own name for Voice dialling.

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press VOICE.

If necessary scroll DOWN to select the User you want.

Press EDIT.

Press DELETE to delete the current User name.

Enter the User name you want, e.g. your name.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

VOICE

PLAY

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press VOICE.

Press DOWN to scroll to the User you want.

Press OK. The first Voice dialling name in the User list is displayed.

Press DOWN to scroll to the entry you want.

Press PLAY to hear the recording.

Either scroll to more names in the list.

Press RED PHONE to return to the idle display.

USING THE TELEPHONE

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Page 36

To delete a Voice dialling name

To switch the caller announcement on/off

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

VOICE

Press VOICE.

If necessary, press DOWN to scroll to the user you want.

Press RIGHT. Voice dialling entries have a displayed.

Press RIGHT to open the Menu.

Scroll down to

Press OK. Display shows

Delete Name

Voice Prompt Deleted

USING THE TELEPHONE

Announcing the caller

If you have recorded a Voice dialling name with a directory entry, when that number calls, your Diverse 5400 will announce the name you have recorded.

Press RIGHT to open the menu.

Scroll DOWN to

Settings

Press OK.

Scroll DOWN to

Settings

Press OK. Display shows

Ext. Calls

Press OK.

Audio

Ringer

Scroll DOWN to highlight

Announce On/Off

Press RIGHT to switch

SAVE

between

and

Off

Press SAVE to confirm the setting displayed.

Press RED PHONE to return to the idle display.

For the announcement to work, the number must be received by your network’s Caller Display service.

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Page 37

Available memory

The memory is shared by the main and Extra directories. The total memory available is displayed.

To access available memory

Press DIRECTORY to open the directory.

Scroll DOWN to any entr y.

Press RIGHT to open the Options list.

Scroll DOWN to

memory

Press RIGHT. The number of entries available is shown.

Press RED PHONE to return to the idle display.

Available

USING THE TELEPHONE

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Page 38

Caller Display and other BT Calling Features

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150.

If you subscribe to a Caller Display service you can see who is calling on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be display instead.

BT CALLING FEATURES

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

If you call from another handset, the display shows either the handset number and INT or the name assigned to that handset.

WITHHELD

Note

If you have a new call in your Calls list, the icon will flash on the handset display.

Note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.

Calls list

The Calls list contains details of up to 30 callers.

You can set whether the Calls list contains details of only calls you have missed (this is the default setting) or all received calls.

You can display, scroll through and dial numbers in the list and copy them to the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

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Page 39

The button lets you open:

• Calls list.

• Network Mailbox.

• Text messages (SMS).

The Calls list screen

Type of Calls list:

DELETE

Missed Calls

• Most recent call is displayed first.

• Number of calls.

• Phone number of caller.

• Date and time of call.

Press to delete the call from the list.

All Calls

Press OK. The most recent call is displayed.

Press RIGHT to open the menu.

Press the DOWN button to scroll to

Press OK. The current setting

Missed Calls

Calls Settings

All Calls

ticked.

To select the option you want:

Press OK to confirm.

Press RED PHONE to return to the idle display.

BT CALLING FEATURES

To view, call or delete numbers in the Calls list

ANSWER

Press ANSWER to call the number displayed.

NEW CALL

OLD CALL

The call is new.

The call details have been viewed.

To set Calls list to contain all calls received or missed calls

The default setting is to display missed calls only.

Press the ENVELOPE button.

Press the DOWN button to scroll to Calls List.

BT Diverse Helpline – 08457 908 070

DELETE

ANSWER

Press the ENVELOPE button.

Scroll DOWN to or

SMS

Calls List

Press OK. Details of the most recent incoming call are displayed.

Press DELETE to clear the entry and see the next one.

Press ANSWER to dial the number displayed.

Press UP/DOWN to scroll through the list.

Page 40

Note

Network Mailbox

To exit the Calls list at any time, press the RED PHONE button until you reach the idle display.

To delete the entire Calls list

Press the ENVELOPE button.

Scroll DOWN to or

SMS

Press OK. Details of the most recent incoming call are displayed.

Press RIGHT to open the menu.

Press DOWN to scroll to

Delete Calls List

Press OK to confirm.

BT CALLING FEATURES

Press RED PHONE to return to the idle display.

Calls List

By pressing the button you can also access your network mailbox facility whether it is behind a switchboard or via 1571.

For instructions on setting up and operating this function, please refer to page 41, “To set one-touch access to your messages”.

Call Waiting

If you subscribe to a Call Waiting service, when you are on a call and another person tries to call you, the second caller's number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

To accept a waiting call

Note

To copy a Calls list number to the directory or Extra directory see ‘Copying numbers’, page 29.

SMS (text messaging)

For instructions on using the SMS functionality, please refer to the separate ‘Using SMS user guide’.

BT Diverse Helpline – 08457 908 070

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

Press the MENU display button.

Display shows

Waiting

Press OK.

Press the UP/DOWN buttons to switch between callers.

Accept Call

Page 41

Other BT Calling Features

GHI

Your Diverse 5400 handset helps you use your Network's special services. For full details ask your Network provider.

Press GREEN PHONE. The number is dialled and your number is withheld from this call.

Options before you make a call

Before you make a call you can:

• Withhold your number from being sent for one call.

• Switch Call Waiting on/off.

• Switch off Ring Back.

• Divert all calls to another number. (This is a subscription service.)

To withhold your number from being sent

Your number appears on the display of the person you call. You can withhold it from the next call.

Enter 141 before dialling the number you are calling.

Press the RIGHT button to open the menu.

Press the DOWN button to

scroll to

Select Services

Press OK. highlighted.

Press OK.

Withhold number

To switch Call Waiting on/off

The default setting is on.

Press the RIGHT button to open the menu.

Press the DOWN button to scroll to

Press OK.

Press the DOWN button to scroll to

Press OK.

Press the DOWN button to scroll to

Press OK.

Press LEFT/RIGHT to select between

Press RED PHONE to return to the idle display.

Select Services

All Calls

Call Waiting

and

Off

BT CALLING FEATURES

Enter the telephone number you want to call.

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Page 42

Ring Back Off

JKL

If you make a call and the number is engaged you can set your phone to ring you back once the number is free by pressing 5. If you want to cancel this request, i.e. if you have to go out before the call rings back.

Press the MENU button to open the menu.

•

No answer

forwarded if your phone is not answered.

When busy

• forwarded if your phone is engaged.

Press the RIGHT button to open the menu.

Press the DOWN button to

Select Services

scroll to

Press OK.

– calls are

BT CALLING FEATURES

Press the DOWN button to

scroll to

Press OK.

Select Services

Press the DOWN button to

scroll to

Press OK.

Ringback Off

To set Call Divert

You can divert all incoming calls to another number where you can be reached.

Note

Call Divert is a subscription service with your Network provider. You may be charged a fee.

You can divert:

•

All calls

straight through to the number you have set.

– calls are put

Press the DOWN button to scroll to

All Calls

Press OK.

Press the DOWN button to scroll to

Call Divert

Press OK.

Press LEFT/RIGHT to select

All calls, No answer When busy

Scroll DOWN to

Call no

Press RIGHT. Display shows

Phone Number:

Enter the telephone number to which you want calls diverted.

Press the MENU button.

Press OK to save the entr y.

Scroll DOWN to

Press RIGHT to select

Off

Status

Press RED PHONE to return to the idle display.

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Page 43

Additional features

Voice Mail

If you have Call Minder or a Network Messaging service on your telephone line, you can set the 1 button to access your messages.

To set or change one-touch access to your messages

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Voice Mail

Press OK. Display shows

Set Key 1

Press OK. Display highlights

Network Mailb

Press OK. Display shows

Enter mailbox number

Enter the telephone number of your messaging service. For example, 1571 to access ‘BT Answer’ voice mail service.

Press the MENU button.

Press OK. Display shows

Entry Saved

Press RED PHONE to return to the idle display.

To set up quick access to your Voice Mail service when connected to a switchboard e.g. Meridian Mail

Follow the steps given above, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:

Enter the access number for your messaging service e.g. 7000.

Press and hold the RECALL button until enter a pause in the dialling sequence.

Enter your extension number followed by a

Press and hold the RECALL button until enter another pause in the dialling sequence.

Enter your pin followed by a

The entire number should look like this:

is displayed to

, e.g. 1234#.

is displayed to

, e.g. 0000#.

7000P1234#P000000#

ADDITIONAL FEATURES

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Page 44

Press OK.

Press RED PHONE to return to the idle display.

Note

If you store your security PIN as part of a quick access number, anyone with access to the handset will be able to retrieve your messages.

To call your Network Voice mailbox

Press and hold down the 1 button.

When set up it will take you into your message service. If during the set up you entered your security PIN as well as

ADDITIONAL FEATURES

the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now followed by a #.

Note

If your handset is registered to an answering machine base i.e. BT Diverse 5450 you will be given the choice of accessing your answering machine messages or Network Messaging Service. See your BT Diverse 5450 user guide for further information.

You will be taken into your messages.

Press RED PHONE to return to the idle display.

BT Diverse Helpline – 08457 908 070

Page 45

Handset settings

You can choose a range of settings to suit your personal preferences.

To set the date and time

If you have subscribed to a Caller Display service your BT Diverse 5400 will automatically set the correct date and time when you receive your first call. You can also set the date and time manually.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

SAVE

Calender/Clock

Press OK.

Press DOWN to scroll to

Date/Time

Press OK.

Enter the date – day, month, year.

Scroll DOWN to the time – hours, minutes.

Scroll DOWN to

Press LEFT/RIGHT to switch between the 12 and 24 hour clock.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

Time

Time Mode

and enter

Alarm clock

Providing the date and time has been set, your BT Diverse 5400 provides alarm clock functions.

To use the alarm clock

Press the RIGHT button to open the menu.

Press DOWN to scroll to

AM/PM

SAVE

Calender/Clock

Press OK.

Press DOWN to scroll to

Alarm Clock

Press OK.

Press LEFT/RIGHT to switch the alarm clock function On.

Scroll DOWN to

Enter the time at which you want the alarm to go off, e.g. 0730 for 7.30am.

If your handset is set to 12 hour mode, press the AM/PM display button to switch between amand

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

Time

HANDSET SETTINGS

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Page 46

To switch the alarm off

Appointments

When the alarm goes off, it will ring for 30 seconds.

SILENCE

Press the SILENCE display button to switch the alarm off.

Note

The alarm clock will ring only if the handset is in idle mode. It will not ring if the handset is being used as a room monitor or while a call is being made.

To set a different ringer melody and volume for the alarm clock, see page 47.

To prevent the alarm from ringing

HANDSET SETTINGS

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK.

Press DOWN to scroll to

Alarm Clock

Press OK.

Press LEFT/RIGHT to switch the alarm clock function

Display shows

OK button.

Press RED PHONE to return to the idle display.

Save

Off

. Press the

You can use your handset to remind you of up to 5 appointments.

To set an appointment reminder call

Press the RIGHT button to open the menu.

Press DOWN to scroll to

EDIT

Calender/Clock

Press OK. Display shows

Set Appoints

Press OK. Display highlights

Appointment 1

If required, scroll DOWN to another appointment setting

1-5

Press OK.

Press LEFT/RIGHT to switch the appointment

Scroll DOWN to

Enter the date of the appointment – day, month, e.g. 2005 for 20th May.

Scroll DOWN to

Enter the time of the appointment – hours, minutes, e.g. 1530 for 3.30pm

Scroll DOWN to

Press the EDIT display button.

Date

Time

Notes

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Page 47

SAVE

Enter the name or place, up to 16 characters.

Press OK.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

If required, scroll DOWN to another appointment setting

1-5

Press OK.

Press LEFT/RIGHT to switch the appointment

Off

Press SAVE to confirm.

Note

If you do not enter a name, the display will show Appointment when you receive the reminder call.

You can set a different ringer melody and volume for appointment reminder calls, see page 47.

Appointment details will only be displayed when the handset is in idle mode. It will not be shown if the handset is being used as a room monitor or while a call is being made.

To cancel an appointment reminder call

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK. Display shows

Set Appoints

Press OK. Display highlights

Appointment 1

Press RED PHONE to return to the idle display.

To receive the appointment alarm

When the alarm goes off, it will ring for 30 seconds.

SILENCE

Press the SILENCE display button. The Appointment is then deleted from the list.

To view and delete missed appointments and birthday reminders

If you miss an appointment or birthday reminder, it will be saved in a list. You can view and delete entries in this list.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK.

HANDSET SETTINGS

Scroll DOWN to

BT Diverse Helpline – 08457 908 070

Missed Dates

Page 48

DELETE

Press OK.

Scroll DOWN through the list. A missed appointment has a

symbol. A missed birthday

has a symbol.

Press DELETE to delete the entry.

Press RED PHONE to return to the idle display.

IMPORTANT

An incoming call automatically switches the keypad on again. Once the call is ended, the keypad reverts to off.

Emergency numbers cannot be dialled while the keypad guard is switched on.

Note

If there is a new appointment in the list, the display shows

APPOINT

press this display button to open the list of appointments and birthdays. Once you have viewed the list, the display will disappear from the screen.

HANDSET SETTINGS

To switch keypad guard on/off

You can turn the handset buttons off so that you do not accidentally dial a number when carr ying the handset around.

Press and hold the right hand side of the Display shows and the keypad is locked.

/KEY button.

. You can

APPOINTS

Press and hold the

button to use the keypad again.

To change the handsfree/ earpiece volume

Press the RIGHT button to open the menu.

Press DOWN to scroll to

SAVE

Audio Settings

Press OK. Display highlights

H/set Volume

Press OK. You hear the current handsfree speaker volume.

Press LEFT/RIGHT to adjust the volume.

Scroll DOWN to .

Press LEFT/RIGHT to adjust the earpiece volume.

Press SAVE to confirm.

/KEY

Press RED PHONE to return to the idle display.

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Page 49

To change the ringer melody and volume

You can choose from:

• 5 ringer volumes

(original setting =

• Crescendo ring (increasing volume).

• 10 ringer melodies.

You can also set time controls where your handset will ring more e.g. during the night.

You can choose different settings for:

• External calls.

• Internal calls.

• Appointment reminders (to set an appointment reminder, see page 44).

• Alarm calls (to set an alarm call, see page 43).

• All calls.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Audio Settings

Press OK.

TIME C

If you wish, you can scroll down to select individual ringer and volume settings for Internal calls, Appointment reminder calls, Alarm calls or for All calls.

Set melody and volume:

Press OK, the current volume and melody is displayed.

Press LEFT/RIGHT to select the volume you want.

Scroll DOWN to the melody setting.

Press LEFT/RIGHT to select the melody you want.

Scroll DOWN to

Announce

. If you have recorded names for Voice dialling, your Diverse 5400 will announce those names when you are called.

Press LEFT/RIGHT to switch between

and

Off

Set the time control, if required (this is only available under the Ext. Calls menu).

Press the TIME C display button to see the time control screen.

HANDSET SETTINGS

Press DOWN to scroll to

Ringer Settings

Press OK. Display highlights

Ext. calls

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Page 50

Press LEFT/RIGHT to switch between Onand

Scroll DOWN to

Off

From

Enter the start time e.g. 2330 for 11.30pm.

To turn the handset ringer back on, press and hold the ✱/BELL. The display shows

ringer tones on

, then the idle screen without the RINGER MUTE symbol.

All

Scroll DOWN to

Enter the end time e.g. 0730 for 7.30am.

Scroll DOWN to .

Press LEFT/RIGHT to set the volume.

SAVE

Press SAVE to confirm the time control.

SAVE

Press SAVE to confirm the full setting.

Press RED PHONE to return to the idle display.

HANDSET SETTINGS

Shortcut buttons

To switch all ringer tones off

If you want to switch the handset ringer off quickly you can also press and hold the ✱/BELL button. The display shows then reverts to the idle screen with the icon displayed.

Until

All ringer tones off

To switch the current ring off

When the phone rings, press

SILENCE

the SILENCE display button.

If you have switched the ringer off, you can set an ‘Attention’ beep to let you know when you have a call.

When the ringer is switched off:

Press and hold the ✱/BELL button for 3 seconds. Display shows

BEEP ON

. Incoming calls will now be signalled by a short beep.

Press and hold the ✱/BELL button again to switch the ringer back on.

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Page 51

To switch the first ringer

ABC

PQRS

tone off

The first ringer tone of an incoming SMS text message is automatically switched Off. You can change this to On.

However, if the first ringer tone is switched on, and you answer an SMS call on the first ringer tone, the SMS text message will be lost as your phone will not have had the time to receive it all.

Press the RIGHT button to open the menu.

Enter the code 8919.

Press 0 to hear the first ringer tone.

Press 1 to switch the first ringer tone off.

Press OK to confirm.

To adjust the ringer quality

In some situations the quality of certain melodies may not be as good as normal. You can increase the quality of melodies 4-10.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Audio Settings

Press OK.

Press DOWN to scroll to

Ringer Echo

Press OK to switch

Off

Press RED PHONE to return to the idle display.

To change the display language

Press the RIGHT button to open the menu.

Press DOWN to scroll to

H/set Settings

Press OK.

Press DOWN to scroll to

Language

Press OK. The current language is marked by a .

Press UP/DOWN to scroll through the languages.

Press OK to select the language you want.

Press RED PHONE to return to the idle display.

If you accidentally select the wrong language:

Press , then to choose the right language OK .

Note

HANDSET SETTINGS

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To switch auto talk on or off

To switch off your handset’s beeps and tones

HANDSET SETTINGS

When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

H/set Settings

Press OK. Display highlights

Auto Answer

. A means

auto answer is switched On.

Press OK to select either or

Off

Press RED PHONE to return to the idle display.

You can switch off and on:

• Key beeps when you press

each button on your handset

• Confirmation beeps when you

have finished making a setting or action on your handset.

• Batter y Low warning beep.

You can also set this to sound only during a call.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Audio Settings

Press OK.

Press DOWN to scroll to

Advisory Tones

Press OK.

Press LEFT/RIGHT to switch Key Tones Onor

Off

Scroll DOWN to Confirm.

Press LEFT/RIGHT to switch

Off

confirmation tones

Scroll DOWN to

Battery

Press LEFT/RIGHT to switch the

On, Off

In Call

SAVE

battery tones

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

BT Diverse Helpline – 08457 908 070

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To reset a handset

You can restore a handset to its factory settings.

The handset’s registration, the main Directory, Extra directory, SMS directory and the Calls list are not affected.

Note

To cancel the reset at any time, press RED PHONE button.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

H/set Settings

Press OK. Display shows

Auto Answer

The settings after a reset will be:

Base station

selection Best base Handset volume 1 Handsfree volume 3 Ringer volume 5 Time control for ringer volume Off Ringer melody 1 Name announcement Off Auto talk On Handset beeps and

tones On Display language English Character map English Alarm clock/

appointment Off Appointment name Deleted Redial list Empty Room monitor Off Room monitor

sensitivity High

HANDSET SETTINGS

Scroll DOWN to

Press OK.

YES

Press YES to confirm or NO

to exit.

Press RED PHONE to return to the idle display.

BT Diverse Helpline – 08457 908 070

Reset Handset

Page 54

Using a handset as a room monitor

If you have at least two handsets registered to your BT Diverse 5400 base station you can leave one handset in a room and monitor the sounds in the room by making an internal or an external call to another handset. This could be used, for example, in a child’s bedroom.

Place the handset 1-2 metres away, with the microphone facing the child. Always check that the phones are working properly.

Press MENU.

Scroll DOWN to

Press OK. Display highlights

Room Monitor

Press OK. Display shows the

Room Monitor setting.

Press RIGHT to switch the Room Monitor setting

Scroll DOWN to

Press RIGHT.

Either enter the internal number of a handset.

Add. Features

Call to

Note

The room monitor function drains the handset batteries more quickly than normal use. Make sure the handset is fully charged before leaving it in the

HANDSET SETTINGS

room to be monitored.

To switch the room monitor on

When there are sounds in the room, the monitor function detects them.

The listening handset then rings either the receiving handset selected or the phone number you have set. You can then listen.

SAVE

Enter the telephone number of a phone which you want to use as a listening device.

Press MENU. Display shows

Save Entry

Press OK. Display returns to the Room Monitor setting.

Scroll DOWN to

Level

Press LEFT or RIGHT to set the sensitivity

Low

High

Press SAVE to confirm. The room monitor function is now switched on.

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To change an external or

INT M

internal number on the room monitor

You can select another telephone to use as a listening device.

EDIT

Press MENU.

Scroll DOWN to

Press OK. Display highlights

Room Monitor

Press OK. Display shows the

Room Monitor setting.

Scroll DOWN to

Press EDIT.



Press DELETE to delete the current number.

Add. Features

Call to:

To switch off the room monitor

If you receive a room monitor alert call, you can then switch off the room monitor function.

Accept the room monitor alert call:

Press 9 then monitor is switched off after about 90 seconds and no more alert calls will be sent.

At the monitoring handset:

When you get back to the room that was being monitored, press OFF on the handset to return it to idle mode.

. The room

HANDSET SETTINGS

Either

Enter a new external number

Press the MENU button. Display shows

Save Entry

Press OK.

Press INT to enter another handset number.

Scroll DOWN to the handset you want.

Press OK to confirm.

BT Diverse Helpline – 08457 908 070

Walk and talk

You can use any two BT Diverse 5400 handsets as walkie talkies providing they are registered to the same base station. The walkie talkie function works when you are out of range of the base station, for example, when you are away on holiday.

Page 56

IMPORTANT

Two handsets will have an active range between them of up to 300 metres.

For the Walkie Talkie function to work, both handsets must be set to search for Best Base, see ‘To select best base’, see below.

Handsets cannot receive incoming calls from external callers.

To select best base

To switch Walk and Talk on/off

Press MENU.

Scroll DOWN to

Press OK.

Scroll DOWN to

Press OK. Display shows

Walk and Talk

OFF

Press OFF to switch the walkie

talkie function off.

Add. Features

Walk and Talk

HANDSET SETTINGS

If your handset is registered at several base stations the handset will automatically switch to the base with the strongest signal. You also need this setting if you want to use the handsets as walkie talkies.

Press MENU.

Scroll DOWN to

Press OK.

H/set Settings

Scroll DOWN to

Press OK.

Scroll DOWN to

Press OK. A appears by

Best Base

Press OK to confirm.

Press RED PHONE to return to the idle display.

Select Base

Best Base

To set a Walk and Talk handset to room monitor mode

When in Walk and Talk mode, you can use one handset as a room monitor.

Press RIGHT to open the

menu.

Scroll DOWN to

Press OK.

Press LEFT or RIGHT to switch Room Monitor On.

Scroll DOWN to

Press LEFT or RIGHT to select

Low

High

Room Monitor

Level

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SAVE

Press SAVE to confirm. The room monitor function is switched on and the other handset will be called if the monitoring handset detects a noise.

OFF

Press the OFF button on the monitoring handset to switch room monitoring off. The handset will then return to walkie talkie mode.

Note

Always check handsets used as room monitors for level sensitivity and to confirm that the connection works.

HANDSET SETTINGS

BT Diverse Helpline – 08457 908 070

Page 58

Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The charger is not powered.

There are no batteries in the handset.

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000). station PIN number. If you have changed the PIN and

HELP

No display. The handset is switched off. Hold down RED PHONE for

The batteries may be flat. Charge or replace the batteries.

Nothing happens when you press Keyguard may be switched on. Hold down the #button for any button. 1 or 2 seconds.

No connection between handset Are you out of range of the base Move closer to the base station. and base station. station.

Handset is not registered. Register the handset.

Base station is not switched on. Check the mains power is connected

Handset on the base does not Is another handset using the line Maximum charging power is only charge. for a long time? possible when no calls are being made.

Is the handset placed on the base Make sure that the handset is placed properly? on the base or in the charger correctly.

Are the batteries in correctly? Check that you have put the batteries

Make sure that the power supply is plugged in at the charger and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again.

If this is still unsuccessful, then try a manual registration (see page 13).

cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.

1 second.

correctly.

You will hear a confirmation tone.

in the right way, you will hear a confirmation tone.

BT Diverse Helpline – 08457 908 070

Page 59

The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withheld. be sent. have Caller Display.

The handset or base station does The ringer has been switched off. Switch the ringer back on, see page 47.

Call Diversion has been set to Switch off Call Diversion, see page 40. All Calls

You keep hearing the error beep You have pressed the wrong Check the prompts in the display (a descending tone). button in a sequence. or refer to instructions in the

user guide.

Voice dialling does not work. You may be speaking too far Move to within 20cm of the handset

away from the handset. microphone.

There may have been too much Record your Voice dialling name in background noise when recording quiet surroundings. the Voice dialling name.

The other caller cannot hear me. You may have pressed the INT Press the RETURN display button.

button and muted the handset.

HELP

BT Diverse Helpline – 08457 908 070

Page 60

General information

Guarantee

Your BT Diverse 5400 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5400, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

GENERAL INFORMATION

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not af fect your statutory rights.

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning it, please read the Help section beginning on page 56, or contact the BT Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occurring, please follow the Helpline's instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact the Helpline on 08457 908070 and ask for details of our recommended repair agents.

BT Accessories and replacement items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

BT Diverse Helpline – 08457 908 070

Page 61

Technical information

How many telephones can you?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line.

The BT Diverse 5410 or 5450 (with up to 6 handsets) has a total REN of 1.

Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. (For example, if the BT Diverse 5410 or 5450 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4).

Only use approved power supply, item code C39280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for efficient use of the radio spectrum, the product complies with TBR6. For a copy of the Declaration of Conformity please contact the BT Diverse Helpline on

08457 908070.

GENERAL INFORMATION

BT Diverse Helpline – 08457 908 070

Page 62

Index

Alarm clock 43

Appointment call 44 Announcing the caller 34

Auto talk on/off 50

Base selection 54

Batteries

charging 12 installing 12 performance 14 replacing 12

warning beeps 14 Beeps and tones 50 Belt clip 15 Birthday alert signal 25

INDEX

Call divert 40

Call timer 18 Call Waiting 38 Caller Display 36 Calling Features 36

Call Divert 40

Caller Display 36

Calls list 36

Call Waiting 38

Ring Back 40

withhold your number 39

Voice Mail 41 Calls list 36

call number 37

copy to directory 29

delete a call 37

delete complete list 38

dial a number from 37

Calls

end 18 external 17, 18 handsfree 18 holding 20 internal 19 making 17 on hold 20 preparatory dialling 17 receiving 18 redial 30 secrecy 19 three-way 21

transferring 20 Character map 23 Copying numbers 29

Date set 15

Delete

all directory numbers 26, 27

Calls list call 37

complete Calls list 38

directory entry 25

redial list 31 De-register handset 13 Directory – main and extra 22

birthday alert signal 25

character map 23

copy entry to another

handset 29 delete all entries 26, 27 delete an entry 25 dial a number 24 edit an entry 24 extra directory 26

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store name and number 22 view an entry 24 VIP ringing 27

Display icons 8

Earpiece volume 46

Ending calls 18 External calls 17,18 Extra directory 26

Guarantee 58

Handset

beeps and tones 50 display icons 8 melody 47 on/off 17 reset 51 ringer 47

volume 47 Handset quick guide 7 Handsfree 18 Help 56 Holding calls 20

Internal calls 19

Keyguard 46

Language change 49

Listening In 21

Main menu 4

Making calls 17 Melody 47 Memory available 35 Music on hold 20

Network Mailbox 38

On/off

alarm clock 43

auto talk 50

beeps and tones 50 handset power 17 keyguard 46 room monitor 52 secrecy 19 walk and talk 54

Page a handset 19

Power connection 11 Preparatory dialling 17

Quick guide

display icons 8 handset 7

Range warning 14

Receiving calls 18 Redial 30

automatic 31 copy to directory 29 delete 31 dial number in redial list 30 edit number in redial list 30

Registering

handset 12

manually 13 REN, how many phones can I have? 59 Reset

handset settings 51

Room monitor 52

Safety information 10

Secrecy 19 Setting up 11 Shortcut buttons 48

Technical information 59

Three-way conversation 21 Time – set 15 Transferring calls 20

INDEX

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VIP ringing 27

Voice dialling 32 Voice Mail 41

retrieve messages 42 set one-touch access 41 set up quick access behind

switchboard 41

Volume

earpiece 46 handset ringer 47 handsfree 18, 46

Walk and talk 53

INDEX

BT Diverse Helpline – 08457 908 070

Page 65

Visit us at www.bt.com

Ofﬁces worldwide

The telecommunications services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003. Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Diverse 5400 (08/03) 3 Designed and produced by The Art & Design Partnership Ltd.

Siemens number: A31008-S001-P002-1-7620

0682

CE compliant to R&TTE Directive (1999/5/EC)

BT DIVERSE 5400 ADDITIONAL User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual