BT DIVERSE 5350 User Manual

User Guide

BT DIVERSE 5350

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.

FOR SMS

TEXT MESSAGING YOU MUST SUBSCRIBE

TO A CALLER DISPLAY SERVICE

AND YOU MUST NOT WITHHOLD

YOUR TELEPHONE NUMBER.

A QUARTERLY FEE IS PAYABLE.

Please open this page for an ‘At a glance’ guide to your BT Diverse 5350.

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INT MENU

At a glance

Microphone

Hash/Keyguard

Hold down to switch the keypad guard on and off.

Extra Directory

Used to store an additional 10 names and numbers.

Keypad

Red phone

Press to end a call, return the display to idle or turn the power on and off.

Display

Displays the status of your handset.

Handsfree

Use to answer calls or make a call in handsfree mode.

Green phone

For making and answering calls.

Recall

Press for use with switchboards and certain Network Services or press and hold to enter a pause.

Calls list

Lets you access your lists – calls, SMS, answering machine and voice mail.

Right hand side

Takes you into the redial list.

Left hand side

Allows you to make an internal call.

Right hand side

Takes you into the menu options

Star/bell

Switches the handset ringer on and off.

One button

As well as being the number one button hold down to access your Voice Mail service.

directory

Dial from Calls list to display Calls List to display the number you want .

Adjust handsfree volume whilst in Display shows Volume to decrease/increase volume . handsfree mode

Adjust earpiece

display shows Volume to decrease/increase volume .

volume

Make internal call then select handset and click on .

Call all handsets to Call All .

Transfer call to

then select handset and click on . When user answers press .

another handset

Put caller on hold

then select handset and click on . When finished press .

while you make

Back will be selected press .

an internal call

Set date and time to display Calender/Clock to display Date/Time

enter date enter time . Select am/pm .

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OK OK

Int

OK OK OK

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Quick guide to handset display icons

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Redial, lists up to the last 10 dialled number.

Flashes to indicate new messages (e.g. Calls or SMS). Remains constant when you have old messages stored.

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Scroll through the menu.

Confirms the function displayed.

Scroll left and right when entering numbers or messages.

Deletes numbers/characters (from right to left).

Ringer off.

Keypad locked.

Shows the number of the handset and is displayed in top left hand corner.

Answering machine set to ON.

Crescendo tone.

Appears when the time and date is set, allows access to Calendar/Clock functionality.

INT

eg. 1

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Introduction

Unpacking your BT Diverse 5350

If anything is missing, please contact your place of purchase immediately.

One BT Diverse 5350 base station

One BT Diverse 5300 handset

One power supply for the base station

One telephone line cord

Two AAA rechargeable batteries

One belt clip

Battery compartment cover

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your system PIN code here:

For more information on your system PIN,

see page 52.

For your records

Date of purchase:

Place of purchase:

INTRODUCTION

BT Diverse 5350

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Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35 -095130F.

For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from

www.withandwithoutwires.com

or call 0870 240 5522. If the Keyguard is switched on, it is

NOT possible to make calls, including emergency numbers (

999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight. The product may heat up when the

batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

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1 Connect the base station

Plug the power supply cable into the power socket on the underside of your base.

Plan the location

Situate your product close enough to the telephone and mains power sockets so that the cables will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

Setting up

WARNING

Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.

2 Plug the power supply

unit into the wall socket

SETTING UP

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WARNING

Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries and accessories are available from

www.withandwithoutwires.com or call 0870 240 5522.

3 Registering and charging

the handset

The display is protected by a plastic film. Remove the protective plastic film from the display.

INT

INT MENU

To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1). Successful registration is signalled by a confirmation tone.

When the handset is registered the display will show:

Insert the batteries

Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

SETTING UP

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Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged Batteries at 66% Batteries at 33% Batteries empty

Battery performance

Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from

www.withandwithoutwires.com

or call 0870 240 5522. If you replace the handset batteries

with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From

then on the display will be correct.

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” on page 70.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5350.

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.

SETTING UP

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4 Connect the telephone

line cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Fit the belt clip onto the back of the handset.

Your BT Diverse 5350 is now

ready for use.

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Setting the date and time

Press the Menu options button. Press the

DOWN navigation

button until the display shows

Calender/Clock

Press the

OK options button.

Set Appointment

appears.

Press the

DOWN navigation

button until the display shows

Date/Time

Press the

OK options button.

Enter the day/month/year, e.g. 05 10 03 for 5th October 2003.

Press the

OK options button.

Enter the time – hours/minutes. e.g.

0925 for 9:25am.

Press the

OK options button.

Use the

UP/DOWN navigation

buttons to select

am/pm

if in 12

hour mode. Press the

OK options button.

Press the

DOWN navigation

button to

Time Mode

Press the

OK options button.

Use the

UP/DOWN navigation buttons to select 12 or 24 hour display (12hr is the default).

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.

SETTING UP

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To make an external call

Ensure the handset is switched ON.

Press the

GREEN PHONE

button. You will hear the dial tone.

Dial the number.

Using the telephone

Preparatory dialling

Enter the phone number first. If you make a mistake press

the

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C options button to

remove any incorrect digits. Press the

GREEN PHONE

button to dial the number.

Making and ending calls

To end a call

Press the RED PHONE button.

Note

To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off. Press

and hold the RED

PHONE button to switch the

handset on again.

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

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To receive an external call

Press the GREEN PHONE button to answer the call.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 46.

To switch back to using the handset at any time, press the GREEN PHONE button.

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.

To adjust the handsfree volume whilst in handsfree mode

Whilst in handsfree mode and you want to increase or decrease the handsfree volume.

Press the

MENU options

button. Press the

OK options button to

select

volume

Using the

LEFT or RIGHT navigation buttons you can either increase or decrease the volume.

Press the

OK options button if you want to save the new volume setting.

Note

You can test the handsfree function by dialling the BT speaking clock on 123.

To make a handsfree call

Dial the number Press the

HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.

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To answer a call in handsfree

When the phone rings: Press the

HANDSFREE button. The call is transferred to the loudspeaker.

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Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

To switch to handsfree during a call

During a call you can switch to handsfree mode:

Press the

HANDSFREE button. The call is transferred to the loudspeaker.

Press the

GREEN PHONE

button to switch back to using the handset.

To store an entry in the directory

Press the DIRECTORY button. Press the MENU options button.

Display shows

New Entry

. Press the OK options button. Enter the telephone number. Press the

OK options button to

enter the name. Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name

TOM

Press the 8 button, Tappears on the display.

Press the 6 button three times until the display shows O.

Then press the

6 button to

display m. For the full character map,

see page 18.

Press the MENU options button. Display shows

Save

Entry

Press the

OK options button

to confirm. Press the RED PHONE button

until you reach the idle display.

Using the directory

There are three directory options available. Up to 100 name and number directory, an extra directory where an additional 10 names and numbers can be stored and a voice activated directory. Instructions for the standard directory are described here, but please see page 72 for instructions on using the extra directory and voice activated directory.

You can store up to 100 names and numbers in the standard telephone directory. You can enter up to 32 digits and up to 16 characters.

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Note

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor. Press to delete from right to left. Press 1 to enter a blank space.

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Character map

These are the characters you can use when storing a directory entry.

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To dial a number in the directory

Press the DIRECTORY button. Press the

DOWN navigation button to scroll through the names which are listed in alphabetical order.

Enter the first letter of the name you want, e.g. for Emma, press 3 twice to search for names beginning with E.

Press the

GREEN PHONE

button. The number is dialled.

To mark a directory entry as a VIP caller

Press the DIRECTORY button. Use the

DOWN navigation button to scroll to the entry you want.

Press the

MENU button.

Press the

DOWN navigation

button until the display shows

VIP Entry

Press the

OK options button.

You will hear the current melody. Use the

DOWN

navigation button to select a melody (1-10). You will hear each melody as you scroll through.

Press the

OK options button.

Press the

RED PHONE button

to return to the idle screen. The entry is now stored in the

directory with

VIP

next to it.

To view directory entry

Press the DIRECTORY button. Press the

DOWN navigation button to scroll through the entries.

Press the first letter of the name you are looking for.

Press the

RED PHONE button until you reach the idle display.

VIP ringing

You can mark directory entries of callers who are important to you as VIP callers. You can also allocate a particular melody to VIP callers so you can tell who is calling from the melody. The VIP melody will sound after the first ring tone.

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To copy an entry to another Diverse 5000 handset

You can copy individual directory entries from the directory or extra directory to another Diverse 5000 handset that is registered to the same base.

Press the

DIRECTORY or EXTRA DIRECTORY button to

open the directory. Press the

DOWN navigation button to scroll to the entry you want to copy.

Press the

MENU button. Press the

DOWN navigation button until the display shows

Send Entry

Press the

OK options button. Use the

DOWN navigation button to select the handset you wish to copy the entry to.

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

To edit a directory entry

Press the DIRECTORY button. Use the keypad to enter the

first letter of the name you wish to edit.

Then press the

DOWN

navigation button to scroll to the exact entry.

Press the

MENU options button.

Press the

DOWN navigation

button until

Edit Entry

displayed. Press the

OK button.

Edit the number, if necessary, using the

LEFT/RIGHT and

DELETE buttons.

Press the

OK button.

The name will be displayed. Edit the name if necessary by using the

LEFT/RIGHT and

DELETE buttons as above.

If the name is correct, press the

MENU button,

Save Entry

is displayed. Press the

OK button. The

display will show

Entry Saved

Press the

RED PHONE button

until you reach the idle display.

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To delete an entry

Press the DIRECTORY button and open the directory.

Press the

DOWN navigation button to scroll to the entry you want to delete.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Delete Entry

Press the

OK options button to confirm. You hear a confirmation beep.

Press the RED PHONE button until you reach the idle display.

To delete the entire directory

Press the DIRECTORY button and open the directory.

Press the

MENU options button.

Press the

DOWN navigation button until the display shows

Delete List

Press the

OK options button.

Delete List?

is displayed.

Press the

OK options button. Press the

RED PHONE button until you reach the idle display.

To copy the entire directory to another Diverse 5000 handset

You can copy the entire directory or extra directory to another Diverse 5000 handset that is registered to the same base.

Press the

DIRECTORY or

EXTRA DIRECTORY button to

open the directory. Press the

DOWN navigation button to scroll to the entry you want to copy.

Press the

MENU button. Press the

DOWN navigation button until the display shows

Send List

. Press the

OK options button. Use the

DOWN navigation button to select the handset you wish to copy the entire directory to.

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

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Extra directory

Your BT Diverse 5350 has an additional 10 name and number directory. It is recommended that this is used for special numbers i.e. doctor, dentist, takeaway numbers.

Press the

EXTRA DIRECTORY

button. The structure of this directory

is the same as the main directory. You can follow the instructions starting on page 16 for storing, dialling, viewing, editing and deleting these names and numbers.

editing voice patterns. (You can enter a user name instead of using user 1-4, please see page 26).

A maximum of 20 voice patterns can be stored for directory entries. This could be for example 20 directory entries each with one voice pattern saved or a maximum of 5 directory entries with a voice pattern saved by 4 different users.

Voice activated directory dialling

You can enter the voice activated directory by pressing the DIRECTORY button twice.

With voice activated dialling you can dial numbers that you save by speaking the name of the person you wish to call. To do this you must save an entry and then record your voice pattern, which will then be stored in the handset.

Up to four users can store their voice patterns. You will need to allocate a user number (User 1-4) for each person using the handset which they will need to enter when recording, deleting or

To record a voice pattern for a new entry

Press the DIRECTORY button twice.

Display shows

Voice Directory:

Select User

Press the OK options button. Use the

UP/DOWN button to select the User number (User 1-4).

Press the

OK options button.

Press the

MENU button.

Press the

DOWN button until

the display shows

New Entry

Press the

OK options button.

Enter the telephone number using the keypad.

Press the

OK options button.

Enter the name using the keypad.

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Note

If your two recordings sound too different then you will be prompted to record them again. Also if your speech pattern is too similar to another users a message will tell you. Press the RED PHONE button to return to the start and repeat the recording procedure.

To record a voice pattern for an existing entry

Press the DIRECTORY button twice.

Display shows

Voice Directory:

Select User

Press the OK options button. Use the

UP/DOWN button to select the User number (User 1-4).

Press the OK options button. Use the DOWN button to

scroll to the entry you want. Press the

MENU options

button. Display shows

Record Word

. Press the OK options button. Display shows

Start recording

(with the name underneath). Press the OK options button and

hold the handset to your ear. You will hear a short tone.

Speak the name. You will hear,

‘

Please repeat again’, and a short tone. Speak the name again. Your recording is stored and your entry will be marked with a .

Press

and hold the RED PHONE button to return to the idle screen.

Press the OK options button. Display shows

Entry Saved

Press the

MENU options

button. Display shows

Record Word

Press the

OK options button.

Display shows

Start recording

(with the name underneath). Press the

OK options button and

hold the handset to your ear. You will hear a short tone.

Speak the name. You will hear, ‘Please repeat again’, and a short tone. Speak the name again. Your recording is stored and your entry will be marked with a .

Press

and hold the RED

PHONE button to return to the

idle screen.

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