BT Diverse 5250 User Manual

User Guide
BT DIVERSE 5250
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.
FOR SMS
TEXT MESSAGING YOU MUST SUBSCRIBE
TO A CALLER DISPLAY SERVICE
AND YOU MUST NOT WITHHOLD
YOUR TELEPHONE NUMBER.
A QUARTERLY FEE IS PAYABLE.
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
Please open this page for an ‘At a glance’ guide to your BT Diverse 5250.
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
At a glance
1
Microphone
Hash/Keyguard
Hold down to switch the keypad guard on and off.
Extra Directory
Used to store 10 additional names and numbers.
Keypad
Red phone
Press to end a call, return the display to idle or turn the power on and off.
Display
Displays the status of your handset.
Handsfree
Use to answer calls or make a call in handsfree mode.
Green phone
For making and answering calls.
Recall
Press for use with switchboards and certain Network Ser vices or press and hold to enter a pause.
Calls list
Lets you access your lists – calls, SMS and answer machine.
Right hand side
Takes you into the redial list.
Left hand side
Allows you to make an internal call.
Right hand side
Takes you into the menu options
Star/bell
Switches the handset ringer on and off.
One button
As well as being the number one button hold down to access your Voice Mail service.
Directory
Used to store numbers and names in the directory.
1
INT MENU
1
GHI
4
PQRS
7
ABC
2
JKL
5
TUV
8
9
3
6
DEF
MNO
WXYZ
0
R
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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Base
Base underside
Contact points
Power socket Telephone line cord socket
Speaker volume
To decrease the loudspeaker volume. To increase the loudspeaker volume.
Play/Stop
To playback messages. To stop playback.
Skip
To play the next message. To skip forward to the message after next.
Skip
To repeat the current message. To skip back to the previous message.
OGM
To switch the answering machine on/off. Illuminates when set to Answer On. Flashes when you have new messages stored.
Registration/Page button
Use to register handsets. Used to page a handset.
Delete
To delete the current message.
BT Diverse 5250
+
Play/Stop
Skip
DEL
Page
Skip
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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In this guide
At a glance 1 Main menu structure 4
Messages 5
Quick guide to handset 6 Quick guide to handset
display icons 7 Introduction 8
Unpacking your BT Diverse 5250 8 For your records 8
Safety information 9 Setting up 10 Using the telephone 14
Making and ending calls 14 Handsfree 15 Using the directory 16 Character map 17 Redial 19 Secrecy 20 Paging and internal calls 21
Caller Display and other BT Calling Features 23
Caller Display 23 Calls list 23 Call Waiting 26 Other BT Calling Features 26
Additional features 29
Voice Mail 29
Handset settings 31
Base Station settings 36
Base Station PIN 37
Setting up and personalising your answering machine 40
Outgoing messages 40
Answer delay 44 Setting the message length 45 Call screening 46 Quick access button setting 46
Using the BT Diverse 5250 answering machine via the base unit 47
New message indicator 48
Using the BT Diverse 5250 answering machine via the handset 49
New message indicator 50 Playing messages 50
Remote access 53 Using additional handsets
and bases 54
Registering additional handsets 54
Help 57 General information 59
Guarantee 59 Accessories and replacement items 59 Technical information 60 Switchboard compatibility 60 Setting pauses 62
Index 63
Hints and tips boxes
In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.
BT Diverse Helpline – 08457 908 070
Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
4
Main menu
SMS Write message
Incoming Outgoing Settings Service Centres Service Centre 1 ->
Service Centre 5
Select Services Withhold Number
For All Calls Call Divert All Calls
No Answer When Busy
Call Waiting On
Off
Cancel Ringback
Calendar/Clock Date/Time
Time Mode 12 Hour
24 Hour
Audio Settings Earpiece Volume
Handsfree Volume Ringer Volume Ringer Melody External Calls
Internal Calls
Advisory Tones Key Tones
Battery Low Off
On During Call
Confirmation Tone
Handset Settings Auto Answer
Language Register Handset Reset Handset
Base Settings Audio Settings Loudspeaker Volume
Ringer Volume Ringer Melody 1 to 10
Key Tones System PIN Base Reset Additional Features Dialling mode Tone
Pulse Tone-Earth
Recall 80 ms
to 800 ms
Repeater Mode
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
5
Messages
Press to get to your Mailbox and access your text messages, voicemail and Calls list. The following functions are available:
Note
If you make a mistake, you can return to the previous menu by pressing the RED PHONE button. If you keep pressing the RED PHONE button you will return to the
idle screen.
Main menu continued
SMS
Answering Mach. Continue
Volume Copy to Directory Delete all
Calls List Delete entry
Copy to directory Date and time Status Delete list
BT Diverse Helpline – 08457 908 070
Voice Mail Set Key 1
Answer Machine On (
)
Off Call Screening Handset
Base
Announcements Record Announcement
Play Announcement
Delete Announcement
Record Announce Only
Play Announce Only
Delete Announce Only
Set Answer Mode Answer and Record
Announce Only
Records Message Length
30 Seconds 60 Seconds 120 Seconds
Ring Delay Immediately
Maximum
10 sec
20 sec
30 sec
Auto
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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Quick guide to handset
Switch the handset OFF/ON: Hold down. (default is ON)
Switch Keyguard
Hold down.
on/off
Switch handset
Hold down.
ringer off
Make a call or or
Redial a number to scroll through the list to dial.
Copy a displayed
to display Copy to directory add name
number in the redial
display shows Save entry .
list to the directory
Dial from the
to name or number you want to dial .
directory
Dial from Calls list to display Calls List to display the number you want .
Adjust handsfree volume whilst in Display shows Volume to decrease/increase volume . handsfree mode
Adjust earpiece
display shows Volume to decrease/increase volume .
volume
Make internal call then select handset and click on .
Call all handsets to Call All .
Transfer call to
then select handset and click on . When user answers press .
another handset
Put caller on hold
then select handset and click on . When finished press .
while you make
Back will be selected press .
an internal call
Set date and time to display Calendar/Clock to display Date/Time
enter date enter time . Select am/pm .
OK OK
OK
OK
OK OK
OK
Int
Int
Int
Int
OK
OK OK OK
OK
OK
Menu
Menu
Menu
Menu
Menu
OK
Menu
Page
no
14
34
32
14
19
20
18
24
15
31
21
21
21
22
13
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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Quick guide to handset display icons
MENU
C
Redial, lists up to the last 10 dialled number.
Flashes to indicate new messages (e.g. Calls or SMS). Remains constant when you have old messages stored.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from right to left).
Ringer off.
Keypad locked.
Shows the number of the handset and is displayed in top left hand corner.
Answering machine set to ON.
Crescendo tone.
INT
Helpline
If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.
OK
eg. 1
BT Diverse Helpline – 08457 908 070
INT MENU
1
4
9
W
X
Y
Z
7
P
Q
R
S
8
T
U
V
G
H
I
3
D
E
F
5
J
K
L
2
A
B
C
6
M
N
O
0
R
1
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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Introduction
Unpacking your BT Diverse 5250
If anything is missing, please contact your place of purchase immediately.
One BT Diverse 5250 base station
One BT Diverse 5200 handset
One power supply for the base station
One telephone line cord
Two AAA rechargeable batteries
One belt clip
Battery compartment cover
For guarantee purposes proof of purchase is required so please keep your receipt.
Enter your system PIN code here:
For more information on your system PIN,
see page 37/38.
For your records
Date of purchase:
Place of purchase:
INTRODUCTION
Helpline
If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.
BT Diverse Helpline – 08457 908 070
BT Diverse 5250
kip S
+
Play/Stop
DEL
Page
S k
i p
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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Safety information
Safety information
General
Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C3928 0-Z4-C478.
For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from
www.withandwithoutwires.com
or call 0870 240 5522. If the Keyguard is switched on, it is
NOT possible to make calls, including emergency numbers (
999/112).
Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.
Radio signals transmitted between the handset and base may cause interference to hearing aids.
This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight. The product may heat up when the
batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.
SAFETY INFORMATION
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
10
1 Connect the base station
Plug the power supply cable into the power socket on the underside of your base.
Plan the location
Situate your product close enough to the telephone and mains power sockets so that the cables will reach.
Make sure it is at least 1 metre away from other electrical products to avoid interference.
Do not situate the product in the bathroom or other humid areas.
Setting up
WARNING
Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.
2 Plug the power supply
unit into the wall socket
SETTING UP
Helpline
If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on
08457 908 070.
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
11
WARNING
Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 650mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries and accessories are available from
www.withandwithoutwires.com or call 0870 240 5522.
3 Registering and charging
the handset
The display is protected by a plastic film. Remove the protective plastic film from the display.
MENU
INT
SETTING UP
Insert the batteries
Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.
The battery cover may be found in the packaging with the batteries.
BT Diverse Helpline – 08457 908 070
To register the handset
To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1). Successful registration is
signalled by a confirmation tone. When the handset is registered the
display will show:
INT MENU
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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Out of range?
If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to find the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station
within a few seconds.
Battery level icons
When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:
Batteries fully charged Batteries at 66% Batteries at 33% Batteries empty
Battery performance
Batteries and case may become warm during charging. This is normal.
Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.
The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from
www.withandwithoutwires.com
or call 0870 240 5522. If you replace the handset batteries
with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From
then on the display will be correct.
SETTING UP
If the icons on the display
flash continuously...
It means that the handset is not registered with the base station.
Ensure you have correctly carried out step 3. If the product has still not registered, please see “Registering manually on page 55.
All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5250.
Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
13
4 Connect the telephone
line cord to the base and plug into the wall socket
Ensure that each end of the line cord is fitted into the correct socket.
Fit the belt clip onto the back of the handset.
Your BT Diverse 5250 is now
ready for use.
SSlloott
SETTING UP
Setting the date and time
Press the Menu options button. Press the
DOWN navigation
button until the display shows
Calendar/Clock
.
Press the
OK options button.
Date/Time
appears.
Press the
OK options button.
Enter the day/month/year, e.g. 05 10 03 for 5th October 2003.
Press the
OK options button.
Enter the time – hours/minutes. e.g.
0925 for 9:25am.
Press the
OK options button.
Use the
UP/DOWN navigation
buttons to select
am/pm
if in 12
hour mode. Press the
OK options button.
Press the
DOWN navigation
button to
Time Mode
.
Press the
OK options button.
Use the
UP/DOWN navigation buttons to select 12 or 24 hour display (12hr is the default).
Press the
OK options button.
Press the
RED PHONE button
until you reach the idle display.
OK
MENU
OK
OK
OK
OK
OK
OK
Note
If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
14
To make an external call
Ensure the handset is switched ON.
Press the
GREEN PHONE
button. You will hear the dial tone.
Dial the number.
Using the telephone
Preparatory dialling
Enter the phone number first. If you make a mistake press
the
C options button to
remove any incorrect digits. Press the
GREEN PHONE
button to dial the number.
Making and ending calls
To end a call
Press the RED PHONE button.
Note
To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.
To switch the handset power on and off
Press and hold the RED PHONE button to switch the
handset off. Press and hold the
RED
PHONE button to switch the
handset on again.
USING
Call timer
Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.
C
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BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
15
To receive an external call
Press the GREEN PHONE button to answer the call.
Or
If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.
This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 33.
To make a handsfree call
Dial the number Press the
HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.
To switch back to using the handset at any time, press the GREEN PHONE button.
Handsfree
Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.
To adjust the handsfree volume whilst in handsfree mode
Whilst in handsfree mode and you want to increase or decrease the handsfree volume.
Press the
MENU options button.
Press the
OK options button to select
volume
.
Using the
LEFT or RIGHT navigation buttons you can either increase or decrease the volume.
Press the
OK options button if you want to save the new volume setting.
MENU
OK
OK
USING
Note
You can test the handsfree function by dialling the BT speaking clock on 123.
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
16
Note
If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.
To switch to handsfree during a call
During a call you can switch to handsfree mode:
Press the
HANDSFREE button. The call is transferred to the loudspeaker.
Press the
GREEN PHONE
button to switch back to using the handset.
To answer a call in handsfree
When the phone rings: Press the
HANDSFREE button. The call is transferred to the loudspeaker.
USING
To store an entry in the directory
Press the DIRECTORY button. Press the MENU options button.
Display shows
New Entry
. Press the OK options button. Enter the telephone number. Press the
OK options button to
enter the name. Enter the name.
Entering names:
Enter the name using the letters on the keypad. For example, to enter the name
TOM
:
Press the 8 button, Tappears on the display.
Press the 6 button three times until the display shows O.
Then press the
6 button to
display m. For the full character map,
see page 17.
Press the MENU options button. Display shows
Save
Entry
.
Press the
OK options button
to confirm. Press the RED PHONE button
until you reach the idle display.
OK
OK
MENU
Using the directory
You can store up to 50 names and numbers in the telephone directory. You can enter up to 32 digits and up to 16 characters.
OK
MENU
8
TUV
6
MNO
6
MNO
BT Diverse Helpline – 08457 908 070
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
17
USING
Note
The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.
Press to switch between capitals and lower case.
Press to move the cursor.
C
Press to delete from right to left. Press 1 to enter a blank space.
1
Press 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x
1 £$¥
abc2дбавгз
def 3ëéèê
ghi 4ïíìî
jkl5
mn o 6 цсутфх
pqrs7ß
tuv8üúùû
wx yz 9 ÿ´y æø å
aA /()<=>%
.,?!0+-:¿¡ “ ‘ ;
#@\ &§
0
9
WXYZ
8
TUV
7
PQRS
6
MNO
5
JKL
4
GHI
3
DEF
2
ABC
Character map
These are the characters you can use when storing a directory entry.
Helpline
If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.
BT Diverse Helpline – 08457 908 070
1
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
18
USING
To dial a name and number in the directory
Press the DIRECTORY button.
Press the
DOWN navigation button to scroll through the names which are listed in alphabetical order.
Or
Enter the first letter of the name you want, e.g. for Emma, press 3 twice to search for names beginning with E.
Press the
GREEN PHONE
button. The number is dialled.
To view directory entry
Press the DIRECTORY button.
Press the
DOWN navigation button to scroll through the entries.
Or
Press the first letter of the name you are looking for.
Press the
RED PHONE button until you reach the idle display.
To edit a directory entry
Press the DIRECTORY button.
3
DEF
BT Diverse Helpline – 08457 908 070
Use the keypad to enter the first letter of the name you wish to edit.
Then press the
DOWN
navigation button to scroll to the exact entry you want.
Press
MENU options button.
Press the
DOWN navigation
button until
Edit Entry
is
displayed. Press the
OK options button.
Edit the number, if necessary, using the
LEFT/RIGHT and
DELETE buttons.
Press the
OK button.
<NAME>
is displayed.
If the name is correct, press the
MENU button,
Save Entry
is displayed. Press the
OK button. The
display will show
Entry Saved
.
Or
If you wish to edit the name, enter a new name now, using the LEFT/RIGHT and DELETE buttons.
Press the
MENU button. The
display will show
Save Entry
.
Press the
OK button. The
display will show
Entry Saved
.
OK
OK
OK
MENU
MENU
C
C
OK
MENU
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
19
USING
To delete an entry
Press the DIRECTORY button and open the directory.
Press the
DOWN navigation button to scroll to the entry you want to delete.
Press the MENU options button. Press the DOWN navigation
button until the display shows
Delete Entry
.
Press the
OK options button to confirm. You hear a confirmation beep.
Press the RED PHONE button until you reach the idle display.
MENU
OK
To delete the entire directory
Press the DIRECTORY button and open the directory.
Press the
MENU options button.
Press the
DOWN navigation button until the display shows
Delete List
.
Press the
OK options button.
Delete List?
is displayed.
Press the
OK options button. Press the
RED PHONE button until you reach the idle display.
MENU
OK
OK
To dial a number in the redial list
Press the REDIAL options button. The last number dialled will be displayed.
Press the
DOWN navigation button to scroll through the redial list.
Press the
GREEN PHONE
button to dial the number.
Redial
Your handset automatically saves the last 10 telephone numbers dialled into a redial list.
BT Diverse Helpline – 08457 908 070
To store names and numbers in the Extra directory
Press the EXTRA DIRECTORY button.
Press the
MENU button. The structure for this directory
menu is the same as the main name and number directory.
You can follow the instructions starting on page 16 for storing, dialling, editing and deleting numbers in this directory.
Extra directory
This is an additional directory where you are able to store up to 10 names and numbers.
MENU
Note
This Extra directory does not ‘name and number match when used with Caller Display.
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