BT Diverse 5250 User Manual

User Guide

BT DIVERSE 5250

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.

FOR SMS

TEXT MESSAGING YOU MUST SUBSCRIBE

TO A CALLER DISPLAY SERVICE

AND YOU MUST NOT WITHHOLD

YOUR TELEPHONE NUMBER.

A QUARTERLY FEE IS PAYABLE.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Please open this page for an ‘At a glance’ guide to your BT Diverse 5250.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

At a glance

Microphone

Hash/Keyguard

Hold down to switch the keypad guard on and off.

Extra Directory

Used to store 10 additional names and numbers.

Keypad

Red phone

Press to end a call, return the display to idle or turn the power on and off.

Display

Displays the status of your handset.

Handsfree

Use to answer calls or make a call in handsfree mode.

Green phone

For making and answering calls.

Recall

Press for use with switchboards and certain Network Ser vices or press and hold to enter a pause.

Calls list

Lets you access your lists – calls, SMS and answer machine.

Right hand side

Takes you into the redial list.

Left hand side

Allows you to make an internal call.

Right hand side

Takes you into the menu options

Star/bell

Switches the handset ringer on and off.

One button

As well as being the number one button hold down to access your Voice Mail service.

directory

Dial from Calls list to display Calls List to display the number you want .

Adjust handsfree volume whilst in Display shows Volume to decrease/increase volume . handsfree mode

Adjust earpiece

display shows Volume to decrease/increase volume .

volume

Make internal call then select handset and click on .

Call all handsets to Call All .

Transfer call to

then select handset and click on . When user answers press .

another handset

Put caller on hold

then select handset and click on . When finished press .

while you make

Back will be selected press .

an internal call

Set date and time to display Calendar/Clock to display Date/Time

enter date enter time . Select am/pm .

OK OK

Int

OK OK OK

Page

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Quick guide to handset display icons



Redial, lists up to the last 10 dialled number.

Flashes to indicate new messages (e.g. Calls or SMS). Remains constant when you have old messages stored.

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Scroll through the menu.

Confirms the function displayed.

Scroll left and right when entering numbers or messages.

Deletes numbers/characters (from right to left).

Ringer off.

Keypad locked.

Shows the number of the handset and is displayed in top left hand corner.

Answering machine set to ON.

Crescendo tone.

INT

Helpline

If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.

eg. 1

BT Diverse Helpline – 08457 908 070

INT MENU

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Introduction

Unpacking your BT Diverse 5250

If anything is missing, please contact your place of purchase immediately.

One BT Diverse 5250 base station

One BT Diverse 5200 handset

One power supply for the base station

One telephone line cord

Two AAA rechargeable batteries

One belt clip

Battery compartment cover

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your system PIN code here:

For more information on your system PIN,

see page 37/38.

For your records

Date of purchase:

Place of purchase:

INTRODUCTION

Helpline

If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.

BT Diverse Helpline – 08457 908 070

BT Diverse 5250

kip S



–

Play/Stop



DEL

Page

S k

i p



BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C3928 0-Z4-C478.

For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from

www.withandwithoutwires.com

or call 0870 240 5522. If the Keyguard is switched on, it is

NOT possible to make calls, including emergency numbers (

999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight. The product may heat up when the

batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

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1 Connect the base station

Plug the power supply cable into the power socket on the underside of your base.

Plan the location

Situate your product close enough to the telephone and mains power sockets so that the cables will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

Setting up

WARNING

Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.

2 Plug the power supply

unit into the wall socket

SETTING UP

Helpline

If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on

08457 908 070.

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WARNING

Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 650mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries and accessories are available from

www.withandwithoutwires.com or call 0870 240 5522.

3 Registering and charging

the handset

The display is protected by a plastic film. Remove the protective plastic film from the display.

INT

SETTING UP

Insert the batteries

Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

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To register the handset

To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1). Successful registration is

signalled by a confirmation tone. When the handset is registered the

display will show:

INT MENU

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station

within a few seconds.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged Batteries at 66% Batteries at 33% Batteries empty

Battery performance

Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from

www.withandwithoutwires.com

or call 0870 240 5522. If you replace the handset batteries

with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From

then on the display will be correct.

SETTING UP

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3. If the product has still not registered, please see “Registering manually” on page 55.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5250.

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.

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4 Connect the telephone

line cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Fit the belt clip onto the back of the handset.

Your BT Diverse 5250 is now

ready for use.

SSlloott

SETTING UP

Setting the date and time

Press the Menu options button. Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Date/Time

appears.

Press the

OK options button.

Enter the day/month/year, e.g. 05 10 03 for 5th October 2003.

Press the

OK options button.

Enter the time – hours/minutes. e.g.

0925 for 9:25am.

Press the

OK options button.

Use the

UP/DOWN navigation

buttons to select

am/pm

if in 12

hour mode. Press the

OK options button.

Press the

DOWN navigation

button to

Time Mode

Press the

OK options button.

Use the

UP/DOWN navigation buttons to select 12 or 24 hour display (12hr is the default).

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.

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To make an external call

Ensure the handset is switched ON.

Press the

GREEN PHONE

button. You will hear the dial tone.

Dial the number.

Using the telephone

Preparatory dialling

Enter the phone number first. If you make a mistake press

the



C options button to

remove any incorrect digits. Press the

GREEN PHONE

button to dial the number.

Making and ending calls

To end a call

Press the RED PHONE button.

Note

To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off. Press and hold the

RED

PHONE button to switch the

handset on again.

USING

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.



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To receive an external call

Press the GREEN PHONE button to answer the call.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 33.

To make a handsfree call

Dial the number Press the

HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.

To switch back to using the handset at any time, press the GREEN PHONE button.

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.

To adjust the handsfree volume whilst in handsfree mode

Whilst in handsfree mode and you want to increase or decrease the handsfree volume.

Press the

MENU options button.

Press the

OK options button to select

volume

Using the

LEFT or RIGHT navigation buttons you can either increase or decrease the volume.

Press the

OK options button if you want to save the new volume setting.

USING

Note

You can test the handsfree function by dialling the BT speaking clock on 123.

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Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

To switch to handsfree during a call

During a call you can switch to handsfree mode:

Press the

HANDSFREE button. The call is transferred to the loudspeaker.

Press the

GREEN PHONE

button to switch back to using the handset.

To answer a call in handsfree

When the phone rings: Press the

HANDSFREE button. The call is transferred to the loudspeaker.

USING

To store an entry in the directory

Press the DIRECTORY button. Press the MENU options button.

Display shows

New Entry

. Press the OK options button. Enter the telephone number. Press the

OK options button to

enter the name. Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name

TOM

Press the 8 button, Tappears on the display.

Press the 6 button three times until the display shows O.

Then press the

6 button to

display m. For the full character map,

see page 17.

Press the MENU options button. Display shows

Save

Entry

Press the

OK options button

to confirm. Press the RED PHONE button

until you reach the idle display.

Using the directory

You can store up to 50 names and numbers in the telephone directory. You can enter up to 32 digits and up to 16 characters.

TUV

MNO

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USING

Note

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor.



Press to delete from right to left. Press 1 to enter a blank space.

Press 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x

1 € £$¥

abc2дбавгз

def 3ëéèê

ghi 4ïíìî

jkl5

mn o 6 цсутфх

pqrs7ß

tuv8üúùû

wx yz 9 ÿ´y æø å

a➔A ✱ /()<=>%

.,?!0+-:¿¡ “ ‘ ; –

#@\ &§

WXYZ

TUV

PQRS

MNO

JKL

GHI

DEF

ABC

Character map

These are the characters you can use when storing a directory entry.

Helpline

If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.

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BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

USING

To dial a name and number in the directory

Press the DIRECTORY button.

Press the

DOWN navigation button to scroll through the names which are listed in alphabetical order.

Enter the first letter of the name you want, e.g. for Emma, press 3 twice to search for names beginning with E.

Press the

GREEN PHONE

button. The number is dialled.

To view directory entry

Press the DIRECTORY button.

Press the

DOWN navigation button to scroll through the entries.

Press the first letter of the name you are looking for.

Press the

RED PHONE button until you reach the idle display.

To edit a directory entry

Press the DIRECTORY button.

DEF

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Use the keypad to enter the first letter of the name you wish to edit.

Then press the

DOWN

navigation button to scroll to the exact entry you want.

Press

MENU options button.

Press the

DOWN navigation

button until

Edit Entry

displayed. Press the

OK options button.

Edit the number, if necessary, using the

LEFT/RIGHT and

DELETE buttons.

Press the

OK button.

<NAME>

is displayed.

If the name is correct, press the

MENU button,

Save Entry

is displayed. Press the

OK button. The

display will show

Entry Saved

If you wish to edit the name, enter a new name now, using the LEFT/RIGHT and DELETE buttons.

Press the

MENU button. The

display will show

Save Entry

Press the

OK button. The

display will show

Entry Saved



BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

USING

To delete an entry

Press the DIRECTORY button and open the directory.

Press the

DOWN navigation button to scroll to the entry you want to delete.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Delete Entry

Press the

OK options button to confirm. You hear a confirmation beep.

Press the RED PHONE button until you reach the idle display.

To delete the entire directory

Press the DIRECTORY button and open the directory.

Press the

MENU options button.

Press the

DOWN navigation button until the display shows

Delete List

Press the

OK options button.

Delete List?

is displayed.

Press the

OK options button. Press the

RED PHONE button until you reach the idle display.

To dial a number in the redial list

Press the REDIAL options button. The last number dialled will be displayed.

Press the

DOWN navigation button to scroll through the redial list.

Press the

GREEN PHONE

button to dial the number.

Redial

Your handset automatically saves the last 10 telephone numbers dialled into a redial list.

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To store names and numbers in the Extra directory

Press the EXTRA DIRECTORY button.

Press the

MENU button. The structure for this directory

menu is the same as the main name and number directory.

You can follow the instructions starting on page 16 for storing, dialling, editing and deleting numbers in this directory.

Extra directory

This is an additional directory where you are able to store up to 10 names and numbers.

Note

This Extra directory does not ‘name and number match’ when used with Caller Display.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

USING

To copy numbers shown in the redial list to the directory

Press the REDIAL options button.

Press the

DOWN navigation button to scroll to the number you want to copy.

Press the

MENU options button.

Press the

DOWN navigation button until the display shows

Copy to Directory

Press the

OK options button. Press the

OK options button again.

Enter the name (for details, see page 16).

Press the

MENU options button.

The display shows

Save Entry

Press the

OK options button to confirm.

Press the

RED PHONE button until you reach the idle display.

Note

To cancel any procedure, press the RED PHONE button until the display returns to idle.

Secrecy

When on a call you can talk to someone in the same room, without your caller hearing.

To switch secrecy on/off

During a call: Press the

INT options button. The microphone is switched off. The caller hears musical tones.

Press the

RED PHONE button to return to the caller.

INT

To delete a number from the redial list

Press the REDIAL options button.

Press the

DOWN navigation button to select the number for deletion.

Press the

MENU options

button. Press the

DOWN navigation button until the display shows

Delete Entry

Press

OK to confirm deletion.

Press the

RED PHONE button until you reach the idle display.

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USING

Paging and internal calls

You can alert handset users that they are wanted, or locate a missing handset.

If you have multiple handsets registered to the base you can make internal calls between handsets.

Press the INT options button. A list of all the handsets that

are registered to the base are listed, you can select any of them.

Your handset is identified by

INT 1 <

Press the

DOWN navigation button to highlight the handset you want to call and press the GREEN PHONE button.

Press the handset number you want to call on the keypad.

Select the

Call All

option to page all the handsets registered to the base and press the GREEN PHONE button.

The line will be seized by the first handset user to answer the call.

Call All

INT

To transfer an external call between handsets

You can forward an external call to another handset registered to the base.

During an external call:

Press the INT options button to display the list of handsets. Your caller hears musical tones.

Press the

UP or DOWN navigation button to select the handset you want to call or

Call all handsets

Press the

GREEN PHONE

options button to call. When the other handset answers you can tell them you are transferring the call.

Press the

RED PHONE button to put the call through.

Note

You can also put the call through without announcing it by immediately pressing the RED PHONE button after dialling the other handset.

INT

Note

You can also page all handsets by pressing the PAGE button on the base station.

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USING

To put an external call on hold while you make an internal call

This enables you to ask another handset user a question and then get straight back to your caller.

During a call:

Press the INT options button to display the list of handsets. Your caller hears musical tones.

Press the

UP or DOWN navigation button to select the handset you want to call.

Press the handset number you want to call on the keypad.

Press the

GREEN PHONE

button to call. You can now speak with the

other handset user.

To return to your external caller:

Press the MENU button and

Back

will be displayed.

Select the

OK options button which will reconnect you to the external call.

To answer a waiting call during an internal call

If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.

Press the

MENU button.

To accept Call Waiting, press the

OK options button.

To reject Call Waiting, press the DOWN navigation button.

The display shows

reject

Call Waiting

Press the

OK options button.

INT

Note

If you accept Call Waiting you will automatically terminate your internal call.

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BT CALLING FEATURES

Caller Display and other BT Calling Features

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150.

Note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.

Note

If you have a new call in your Calls list, the icon will flash on the handset display.

If you subscribe to a Caller Display Service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD

If you call from another handset, the display shows the handset number and

INT

Calls list

The Calls list contains the telephone numbers of your last 10 callers.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

The button lets you open:

• Calls list.

• Text messages (SMS).

• Answering machine messages.

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Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

BT CALLING FEATURES

To view the Calls list

When you have new calls, the

icon flashes in the display.

Press the

ENVELOPE button.

Press the

DOWN navigation button until the display shows, e.g.

Calls List: 03+07

In this example, you have received 3 new calls and you have 7 old calls (calls you have already viewed).

Press the

OK options button to display the most recent number that called you.

Press the

UP or DOWN navigation button to display all your new calls, followed by all your old calls.

WHEN A CALLS LIST ENTRY IS DISPLAYED YOU HAVE THE FOLLOWING OPTIONS:

To call the number:

Press the GREEN PHONE button. The number displayed is dialled.

To display the date and time the call was received:

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Date and Time

Press the

OK options button.

The date and time of the call are displayed.

Press the

OK options button to

return to the Calls list.

To display the status of the call:

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Status

Press the

OK options button.

The display shows whether the call is a

New Call or an Old

Call and the number of the

call in the Calls list, e.g.

01/10

–

the first call in a list of ten. Press the

OK options button to

return to the Calls list.

Note

To exit the Calls list at any time, press the RED PHONE button until you reach the idle display.

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BT CALLING FEATURES

To copy a number from the Calls list to the directory:

Press the MENU options button.

Press the

DOWN navigation button until the display shows

Copy to Directory

. Press the OK options button. The number is displayed. Press the

OK options button.

The display shows

Enter the name of the person using the keypad.

Press the

MENU options

button. The display shows

Save Entry

Press the OK options button.

Entry Saved

is displayed.

The display automatically returns to show the Calls list.

To delete a call from the Calls list:

Press the MENU options button.

The display shows

Delete Entry

. Press the OK options button. The display shows

Entry has

been deleted!

The display then shows the next Calls list entry.

To delete the whole Calls list:

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Delete List

. Press the OK options button. The display shows

Calls list

empty!

Press the RED PHONE button until you reach the idle display.

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BT CALLING FEATURES

To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

Press the

MENU options

button. Display shows

Accept Call

Waiting

Press the

OK options button.

Press the

UP or DOWN navigation buttons to toggle between callers.

Call Waiting

If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

Other BT Calling Features

Your BT Diverse 5250 handset helps you use your Network’s special services. For full details ask your Network provider.

Options before you make a call

Before making a call you can:

• Withhold your number from being sent for one call.

• Switch Call Waiting on/off.

• Switch off Ring Back.

• Divert all calls to another number

(must be subscribed to).

To withhold your number from being sent

Your number appears on the display of the person you call. You can withhold it from the next call.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Select Services

. Press the OK options button. The display shows

Withhold

Number

. Press the OK options button. Enter the telephone number

you want to call. Press the

OK options button

to dial. The number is dialled and your

number is withheld for this call.

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BT CALLING FEATURES

To switch Call Waiting on/off

You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Select Services

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

For All Calls

Press the

OK options button.

Press the

DOWN navigation

button until display shows

Call Waiting

Press the

OK options button.

Press the

DOWN navigation

button to choose between

Off

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

Ring Back Off

If you make a call and the number is engaged you can set your telephone to ring you back once the number is free by pressing 5. If you want to cancel this request i.e. if you have to go out before the call rings back.

Press the

MENU button.

Display shows

Select

Services

Press the

OK options button.

Press the

DOWN navigation

button until

Cancel Ringback

is displayed. You will hear a Network

message confirming your request.

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

JKL

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BT CALLING FEATURES

To set Call Divert

You can divert all incoming calls to another number where you can be reached.

You can divert calls:

•

All calls

– calls are put straight through to the number you have set.

•

No answer

– calls are forwarded if your phone is not answered.

•

When busy

– calls are forwarded if your phone is engaged.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Select Services

highlighted.

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

For All Calls

Press the

OK options button.

Display shows

Call Divert

Press the

OK options button

again.

Press the

UP or DOWN navigation button to display the option you want

All Calls

No AnswerorWhen Busy

Press the

OK options button again.

Select

Off

Press the

OK options button. Enter the telephone number

you want your calls diverted to. Press the

OK options button. You will hear a Network

message confirming your divert request.

Press the

RED PHONE button until you reach the idle display.

Note

Call Divert requires subscription from your Network provider. You may be charged a subscription fee.

Helpline

If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.

BT Diverse Helpline – 08457 908 070

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

ADDITIONAL FEATURES

To set one-touch access to your messages

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

The display shows

Set Key 1

Press the

OK options button.

Press the

DOWN navigation

button to select either

Network

Mailbox

Answering Machine

option. Press the

OK options button.

If you selected Answering Machine: Press OK.

If you selected Network Mailbox: Enter the telephone number

of your messaging service. For example,

1571 to access

‘BT Answer’ voice mail service.

Press the

OK options button.

Display shows

Entry Saved

Press the

RED PHONE button until you reach the idle display.

Voice Mail

If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages.

Additional features

To set up quick access to your Voice Mail service when behind a switchboard e.g. Meridian Mail

Follow the steps previously given, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:

Enter the access number for your messaging service.

e.g.

7000

Press and hold the RECALL button until Pis displayed to enter a pause in the dialling sequence.

Enter your extension number, followed by a hash e.g.

1234#

Press and hold the

RECALL

button until Pis displayed to enter a another pause in the dialling sequence.

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ADDITIONAL FEATURES

Press and hold down the 1 button.

When set up it will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now followed by a hash.

You will be taken into your messages.

Press the

RED PHONE button

until you reach the idle display.

Note

If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.

To retrieve messages from your Voice Mail service

Enter your PIN followed by a hash e.g.

000000 #

The entire number should look like this:

7000P1234#P000000#

Press the OK options button. Press the RED PHONE button

until you reach the idle display.

To change the quick access button setting

Press the MENU options button.

Press the

Down button until

the display shows

Voice Mail

Press the

OK options button.

The display shows

Set Key 1

Press the

OK options button.

The display shows

Answer

Machine

✔ shows this setting has

been selected.

To change this setting to Network Mailbox:

Press the UP button. The display shows

Network

Mailbox

Press the

OK options button.

The display shows

Enter the telephone number of your messaging service. For example, 1571 to access ‘BT Answer’ voice mail service.

Press the

OK options button

The display shows

Entry Saved

Press

and hold the RED

PHONE button to return to the

idle screen.

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HANDSET SETTINGS

To change the earpiece volume and handsfree volume

You can choose from:

• 3 earpiece volume levels

• 5 handsfree loudspeaker

volume levels. Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Audio Settings

Press the

OK options button.

The display shows

Earpiece

Volume

Press the

OK options button. You hear the current handsfree volume.

Press the

LEFT or RIGHT navigation button to set the volume level you want.

Press the

OK options button. Press the

DOWN navigation button to select the handsfree volume.

Press the

OK options button. You hear the current handsfree volume.

Press the

LEFT or RIGHT navigation button to set the volume level you want.

Press the

OK options button to confirm and save the settings.

Press the RED PHONE button until you reach the idle display.

Handset settings

You can choose a range of settings to suit your personal preferences.

To set the ringer volume and melody

You can choose from:

• 5 ringer volumes (original

setting = 3)

• Crescendo ring (increasing

volume)

• Ringer off

• 10 ringer melodies

Press the

MENU options button.

Press the

DOWN navigation button until the display shows

Audio Settings

Press the

OK options button. Press the

DOWN navigation button until the display shows

Ringer Volume

Press the

OK options button. You hear the current ringer volume.

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HANDSET SETTINGS

Press the LEFT or RIGHT navigation button to set the ringer level you want.

Press the

OK options button.

Press the DOWN navigation button to select the ringer melody.

Press the

OK options button.

Select whether external calls or internal calls:

Press the OK options button. Press the

UP or DOWN navigation button to set the ringer melody you want. The melody is played and its number shown.

Press the

OK options button to confirm and save the settings.

✔

is displayed next to the

Set melody

Press the

RED PHONE button until you reach the idle display.

Shortcut button

If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.

To change the display language

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Handset Settings

. Press the OK options button. Press the DOWN navigation

button until the display shows

Language

Press the

OK options button.

Press the DOWN navigation button to display the language you want.

Press the OK options button to confirm.

Press the

RED PHONE button

until you reach the idle display.

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HANDSET SETTINGS

To switch off your handset’s beeps and tones

You can switch off and on:

• Key beeps when you press each button on your handset

• Confirmation beeps when you have finished making a setting or action on your handset.

• Battery Low warning beep. You can also set this to sound only during a call.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Audio Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Advisory Tones

Press the

OK options button.

Press the

OK navigation button to switch the key tones On or Off.

Press the

DOWN navigation button to move to the next line.

Press the

OK options button. Press the

UP or DOWN navigation button to switch the battery low beep On or Off or to sound only during a call.

Press the

OK options button to confirm the settings.

Press the

RED PHONE button until you reach the idle display.

To switch auto talk on or off

When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Handset Settings

Press the

OK options button.

The display shows

Auto

Answer

Press the

OK options button. A ✔indicates auto talk is switched on. Press the OK options button again to switch auto-talk off.

Press the

RED PHONE button until you reach the idle display.

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HANDSET SETTINGS

To reset a handset

You can restore a handset to its factory settings.

The handset’s registration, the Directory and the Calls list are not affected.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Handset Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Reset Handset

Press the

OK options button.

The display shows

reset to

default?

Press the OK options button to confirm reset.

The settings after a reset will be:

Ringer volume 3 Ringer melody 1 Auto talk On Battery low beep On Room monitor level off Room monitor level high Time control off Display language English Redial list deleted

Press the RED PHONE button until you reach the idle display.

To give a handset a name rather than a number

The handsets when registered are assigned numbers e.g.

INT

. You can give the handset a name instead of a number to match the user or location, e.g.

Anne

Office

. The name can be up to 10 characters long.

Press the INT options button then to enter the internal call menu.

Press the

UP or DOWN navigation button to select the handset you want to change the name or number of.

Press the DOWN navigation button to display

Change

Handset Name

Press the

OK options button. Press the



C options button

to delete the old name.

To switch keyguard on and off

You can lock the keypad so that it cannot be used accidentally while carrying it around.

Press and hold the #button. When the keyguard is switched on, the display will show the icon.

Press and hold the #button to switch the keyguard off.

INT



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To change the internal number of a handset

Your handsets are automatically assigned internal numbers between 1-6. You can change these numbers.

Press the

INT options button

to display the list of handsets. Press the

UP or DOWN navigation button to select the handset you want.

Press the

MENU options button.

Edit Handset No.

is displayed. Press the OK options button. Enter an available number.

If the number is already assigned to another handset you hear a beep. Select another number.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

HANDSET SETTINGS

Note

This name will appear in the internal list of handsets.

INT

If required, press the UP or DOWN navigation button to

select another handset and use the Keypad to change the number.

Press the

OK options button

to confirm. Press the

RED PHONE button

until you reach the idle display.

Helpline

If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.

BT Diverse Helpline – 08457 908 070

Enter the name you want (see page 16).

Press the

OK options button to

confirm. Press the RED PHONE button

until you reach the idle display.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Base station settings

BASE SETTINGS

Base station audio settings

Using the audio settings menu you can change the following settings on your base station: loudspeaker volume, ringer volume, ringer melody and key tones.

To change the loudspeaker volume

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

The display shows

Audio

Settings

Press the

OK options button.

The display shows

Loudspeaker Volume

Press the

OK options button.

Press the

LEFT navigations button to decrease the loudspeaker volume.

Press the

RIGHT navigations button to increase the loudspeaker volume.

Press the

OK options button.

The display show

Entry

Saved

To change the ringer volume

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

The display shows

Audio

Settings

Press the

OK options button.

Press the

DOWN navigations

button until the display shows

Ringer Volume

Press the

OK options button.

Press the

LEFT navigations button to decrease the ringer volume.

Press the

RIGHT navigations button to increase the ringer volume.

Press the

OK options button. The display show

Entry

Saved

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To change the ringer melody

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

The display shows

Audio

Settings

Press the

OK options button.

Press the

DOWN navigations

button until the display shows

Ringer Melody

Press the

OK options button.

Press the

UP or DOWN options buttons to select the preferred ringer melody, from a choice of 10 melodies. Each melody is played as it is displayed.

Press the

OK options button. A

✔

shows the selected

ringer melody. Press the

RED PHONE button until you reach the idle display.

To turn the base key tones on or off

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

The display shows

Audio

Settings

Press the

OK options button.

Press the

DOWN navigations

button until the display shows

Key Tones

Press the

OK options button to select key tones ON or key tones OFF. A ✔shows the selected option.

Press the

RED PHONE button until you reach the idle display.

Base Station PIN (Personal Identification Number)

Your base station PIN has a default setting of

0000

but you may want to change this to prevent unauthorised use of the handset(s).

If you change your PIN keep a record of the new number by writing it in the space provided on

page 8.

BASE SETTINGS

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To change the base station PIN

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

System PIN

Press the

OK options button.

Enter the current PIN (original setting =

0000

Press the

OK options button. Enter the new PIN. Press the

OK options button. Repeat the new PIN to confirm.

Press the

OK options button to save the new PIN.

Press the RED PHONE button until you reach the idle display.

To reset the base

You can restore a base station to its factory settings. Resetting the base will not affect the system PIN or handset registration.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Base Reset

Press the

OK options button.

Enter the current PIN (original setting =

0000

Press the

OK options button.

Display shows

reset to

default?

Press the OK options button to confirm reset.

The settings after a reset will be:

Calls list deleted Dialling mode tone Flash time 100ms Prefix deleted Pause after prefix 3secs SMS provider Pre-set number number switched on SMS incoming and outgoing lists deleted Voice dialling deleted

Press the RED PHONE button until you reach the idle display.

Note

The ✔icon beside

Repeater mode

shows that it is ON.

BASE SETTINGS

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BASE SETTINGS

To set repeater mode

You can extend the range of your base station by purchasing a BT Diverse repeater. This boosts the signal and allows you to use your handset further away from the base station. If you want to use a BT Diverse repeater, you must switch this mode on.

Press the

MENU options button.

Press the DOWN navigation button until the display shows

Base Settings

. Press the OK options button. Press the

DOWN navigation

button until the display shows

Additional Features

. Press the OK options button. Press the DOWN navigation

button until the display shows

Repeater Mode

Press the

OK options button.

The display shows

Change

repeater settings

. Press the OK options button. The message states

“Please

wait”. The phone will return

to the main idle screen automatically.

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Setting up and personalising your answering machine

You can operate your BT Diverse 5250 answering machine from:

• The base unit

• The handset

• Remotely from any external

TouchtoneTMtelephone.

The factory setting for the answering machine is ON, so you can use it as soon as you have charged up your BT Diverse 5250. Your callers will be greeted with a pre-recorded outgoing message ‘Hello, your call cannot be

taken at the moment, so please leave your message after the tone’.

You will need to set the date and time (if you have not already done so) so that you will know when each message was received. You can set the date and time manually (see page 13) or if you have subscribed to your network’s Caller Display service, the date and time will be set automatically as soon as you receive your first call.

ANSWERING MACHINE

Outgoing messages

The outgoing message is the greeting a caller first hears when the answering machine picks up their call. Your BT Diverse 5250 gives you a choice of 2 outgoing messages, one for ‘Answer and Record mode’ and one for ‘Answer Only mode’:

Answer and Record

The pre-recorded outgoing message for Answer and Record mode is:

“Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

If you wish, you can record your own outgoing message. See ‘To record your own outgoing message’, on page 41.

When the answering machine takes a call, your BT Diverse 5250 will play your Answer and Record message and then your caller can leave a message.

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To record your own outgoing message

Press the MENU options button.

Press the

Down button until

the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN button

until the display shows

Announcements

Press the

OK options button.

The display shows

Record Announcement

If you want to record a message for Answer and Record:

Press the OK options button.

Note

The minimum outgoing message length is 4 seconds and the maximum length is 2 minutes and 50 seconds.

If you record a message of less than 4 seconds, the display shows

Recording too short!

If you pause during recording for longer than 2 seconds recording is stopped.

Answer Only

There is no pre-recorded message for Answer Only so you will need to record your own, remembering to tell your caller that they will not be able to leave a message. See ‘To record your own outgoing message’, opposite.

When the answering machine takes a call, your BT Diverse 5250 will play your Answer Only message but will not

allow your caller to leave a message.

ANSWERING MACHINE

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To play your outgoing message

Press the MENU options button.

Press the

Down button until

the display shows

Voice Mail

. Press the OK options button. Press the DOWN button

until the display shows

Announcements

Press the

OK options button.

Press the DOWN button until the display shows

Play

Announcement

, to play your

Answer and Record message.

Press the DOWN button again to display

Play Announce Only

to play the Answer Only message.

Press the OK options button. You will hear your outgoing

message via the loudspeaker.

Press and hold the RED

PHONE

button to return to the

idle screen.

Note

If you have not recorded an Answer Only outgoing message the display will show

Announce only not

available!

If you want to record a message for Answer Only:

Press the DOWN button until the display shows

Record

Announce Only

and then press

the OK options button. The display shows

Press “OK” Speak after tone

Press the OK options button to confirm you are ready to record your message.

After you hear the short beep, speak your outgoing message clearly into the handset.

To stop recording press the OK options button.

The display shows

Recording

saved

, you hear a confirmation tone and your message is played back to you.

Press

and hold the RED

PHONE

button to return to the

idle screen.

Note

To cancel recording at any time, press the button.

If you cancel while recording: In Answer and Record mode – the display will show

Announcement deleted!

and the pre-recorded outgoing message will be used again.

In Answer Only mode – the display will show

Announce

only not available!

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Press and hold the RED PHONE button to return to the idle screen.

To delete your outgoing message

If you delete your own outgoing message:

In Answer and Record mode – The pre-recorded outgoing

message is automatically reinstated.

In Answer Only mode – The answering machine

switches itself off. Press the

MENU options

button. Press the Down button until

the display shows

Voice Mail

Press the

OK options button.

Press the DOWN button until the display shows

Announcements

. Press the OK options button. Press the

DOWN button

until the display shows

Delete Announcement

Note

If you have not recorded an Answer Only outgoing message the display will show

Announce only not

available!

To select the outgoing message your callers will hear

Press the MENU options button.

Press the

Down button until

the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN button

until the display shows

Announcements

Press the

OK options button.

Press the

DOWN button until

the display shows

Set Answer

Mode

Press the

OK options button.

The display shows

Answer and Record

To select Answer and Record:

Press the OK options button, A

✔ shows Answer and

Record mode is selected.

Or To select Answer Only:

Press the DOWN button again to display

Announce Only

Press the

OK options button.

✔ shows

Answer Only

mode

is selected.

ANSWERING MACHINE

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Answer Delay

Answer delay sets the number of times your BT Diverse 5250 will ring before the answering machine picks up a call and starts playing the outgoing message.

You can choose for the answering machine to pick up immediately, after 10 seconds, after 20 seconds (pre-set setting) or after 30 seconds. You can also select ‘Auto’ which is the Time Saver setting.

Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages.

• If your answering machine answers after 10 seconds, you have new messages.

• If it answers after 20 seconds, you do not have new messages.

So if you wait for approx. 15 seconds, you can end the call without the cost of being connected, knowing you have no new messages.

If you want to delete the Answer and Record Message:

Press the OK options button.

Or If you want to delete the Answer

Only message:

Press the DOWN button again to display

Delete Announce Only

Then, press the

OK options

button. The display shows

Delete Are you sure?

Press the OK options button to confirm.

The display shows

Announcement deleted!

Press and hold the RED PHONE button to return to the

idle screen.

ANSWERING MACHINE

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To change the answer delay setting

Press the MENU options button.

Press the

DOWN button until

the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN button until

the display shows

Ring Delay

Press the

OK options button.

Press the

UP or DOWN button to select the setting you want –

Immediately, 10 sec, 20 sec

30 sec

Auto

Press the

OK options button to confirm.

✔ is shown next to the

selected answer delay setting. Press

and hold the RED

PHONE button to return to the

idle screen.

Setting the message length

You can specify the time limit your callers have to leave a message. The choices are 30 seconds, 60 seconds, 120 seconds (this is the factory setting) or Maximum (remaining record time).

To adjust the message length

Press the MENU options button.

Press the

DOWN button until

the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN button until

the display shows

Records

Press the

OK options button.

The display shows

Message

Length

Press the

OK options button.

Press the

UP or DOWN button to select the required message length –

Maximum, 30 sec

60 sec

120 sec

Press the

OK options button to confirm.

✔ is shown next to the

selected message length. Press

and hold the RED

PHONE button to return to the

idle screen.

ANSWERING MACHINE

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Call screening

From your base station or handset, you can listen in to a caller leaving their message. This feature can be switched on or off on either the handset or on the base station. The factory setting is on.

To use call screening

Press the MENU options button.

Press the

Down button until

the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN button

until the display shows

Call

Screening

Press the

OK options button.

The display shows

Handset

To switch the Handset Loudspeaker ON or OFF:

Press the OK options button. A

✔ shows when call screening

is set to ON.

To switch the Base Loudspeaker ON or OFF:

Press the Down button until the display shows

Base

Press the

OK options button.

✔ shows when call screening

is set to ON.

Quick access button setting

Your BT Diverse 5250 comes preset so that you can quickly access your answering machine messages by pressing the ENVELOPE button.

If you have Call Minder or a Network Messaging Service set up on your BT Diverse 5250 you may want to change this setting, so that when you press the ENVELOPE button you have quick access to your mailbox, instead of to the built-in answering machine. For more information on Voice Mail, see page 29.

Note

During a call you can switch off call screening by pressing the RED PHONE button.

ANSWERING MACHINE

BT Diverse Helpline – 08457 908 070

Press and hold the RED PHONE button to return to the

idle screen.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Using the BT Diverse 5250 answering machine via the base unit

You can operate and use the main answering machine functions via the buttons on the base, when the handset is in standby mode.

For more advanced functions you will need to refer to the instructions in the section ‘Using the BT Diverse 5250 answering machine via the handset’.

Note

If the answering machine is being operated from the handset or it is recording a message, it cannot be operated from the base at the same time.

To switch the answering machine on and off

Press the ANSWERING MACHINE button to switch

ON or OFF.

When you switch the answering machine ON:

The ANSWERING MACHINE button lights up and the available recording time is announced.

In idle mode, the handset display shows the icon.

When you switch the answering machine OFF:

The ANSWERING MACHINE button light goes out and the

icon disappears from the

handset display.

ANSWERING MACHINE

BT Diverse Helpline – 08457 908 070

BT Diverse 5250

–

Skip



Play/Stop



Skip



DEL

Page

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

To adjust the loudspeaker volume during playback

Press the – button to decrease the volume.

Press the

+ button to increase the volume.

To playback messages

Press the



■

button.

During playback:

Press the button to repeat the current message.

Press the



button twice to skip back to the previous message.

Press the



button to play the next message.

Press the



button twice to skip forward to the message after next.

Press the



■

button to stop

playback. Press the

DEL button to delete

the current message.

–



DEL

ANSWERING MACHINE

New message indicator

If you have a new message stored on your answering machine, the ANSWERING MACHINE button light on the base will flash to alert you. This will still happen, even when the answering machine is switched off.

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Using the BT Diverse 5250 answering machine via the handset

Note

If the answering machine is being operated from the base or it is recording a message, it

cannot

be operated from the handset at the same time.

To switch the answering machine on and off

Press the MENU options button.

Press the

DOWN button until

the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN button until

the display shows

Answer

Machine

Press the

OK options button.

The display will show a

✔

when the answering machine is set to ON.

When you switch the answering machine ON:

The ANSWERING MACHINE button lights up and the available recording time is announced.

In idle mode, the display shows the icon.

When you switch the answering machine OFF:

The ANSWERING MACHINE button goes out and the icon disappears from the display.

ANSWERING MACHINE

To interrupt a call

If a caller is leaving a message, you can interrupt and take the call at the handset.

While the caller is leaving their message:

Press the GREEN PHONE button. The machine stops recording and you can talk to your caller.

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ANSWERING MACHINE

Note

If 2 or more seconds have already been recorded when you take the call, the call will still be displayed as a new message.

To listen to your messages

Press the ENVELOPE button. Press the

DOWN button until

the display shows

e.g.

Answering Mach. 01+04

• The first 2 digits (e.g.

) refer to the number of new messages saved.

• The last 2 digits (e.g.

) refer to the number of old messages saved.

Press the

OK options button.

Your message(s) will be played back to you over the handset loudspeaker.

Playing messages

Playback begins with the first new message. At the start of each message, the number of the message and the day and time the message was received are announced.

When all new messages have been played, old messages will follow.

If there are no new messages, just the old messages will play back.

At the end of all messages, you hear the end of messages tone.

Once you have played back a message it is classed as an ‘old’ message.

Answering machine operation during playback:

To pause playback:

Press the MENU options button, ‘Pause’ is announced and the display shows

Continue

Press the

OK options button to

resume playback.

To change the playback volume:

Press the MENU options button, ‘Pause’ is announced and the display shows

Continue

Press the

DOWN button until

the display shows

Volume

Press the

OK options button.

New message indicator

If you have a new message stored on your answering machine, the icon on the handset display will flash to alert you. This will still happen, even when the answering machine is switched off.

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ANSWERING MACHINE

Note

If playback is stopped for more than a minute the answering machine returns to the idle screen.

Press the MENU options button. ‘Pause’ is announced. Press the

DOWN button until

the display shows

Delete all

Press the

OK options button.

The display shows

Really?

Press the OK options button.

Deleted

is displayed and

‘Messages deleted’ is announced. Press

and hold the RED

PHONE button to return to the

idle screen.

To copy a telephone number of a message to the directory

During message playback:

Press the MENU options button.

‘Pause’ is announced. Press the

DOWN button

until the display shows

Copy to Directory

Press the

OK options button.

The display shows the callers telephone number.

Press the

OK options button.

The display show

Enter a name using the keypad.

Press the LEFT or RIGHT button to decrease or increase the volume.

To repeat the current message:

Press the UP button.

To skip back to the previous message:

Press the UP button twice. To play the next message:

Press the DOWN button.

To skip forward to the message after next.

Press the DOWN button twice To delete the current message.

Press the C options button.

Message deleted!

is displayed

and announced. Press

and hold the RED

PHONE button to return to the

idle screen.



To delete all messages

You can only delete old messages, so you must listen to your messages before you can delete them.

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ANSWERING MACHINE

Press the MENU options button .

The display shows

Save Entry

Press the

OK options button.

The display shows

Entry

Saved

and you hear a

confirmation tone. Playback then resumes

automatically.

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To switch on your answering machine from another phone

If you forget to switch your answering machine on, you can do it from another phone.

Dial your telephone number and let the phone ring for approximately 1 minute.

When you hear the announcement

‘Please enter

PIN’. Enter the base PIN

(must be changed from

0000

The recording time left will be announced. Any messages are played back to you.

You can operate your answering machine from any external

Touchtone

phone by phoning your BT Diverse 5250 and entering your base station PIN.

Using this code prevents other people from accessing your answering machine functions without your permission.

IMPORTANT

You must change the base station PIN from the Original setting of

0000

for your remote access to function. See ‘To change the base station PIN’, page 37/38.

To access and play your answering machine messages from another phone

Dial your telephone number.

When you hear your outgoing message:

Press the 9 button. Enter your base PIN. Your machine tells you

whether you have any new messages. The messages are now played back.

To control the answering machine functions during playback:

To repeat the current message. Press twice to skip back to previous message.

To pause/resume playback. To skip forward to the next

message. Press

twice to skip to the

following message. To delete the current message.

ABC

DEF

WXYZ

When you end the call, your answering machine will be switched on.

Remote access

REMOTE ACCESS

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Up to six handsets can be registered and operated from the BT Diverse 5250 base station. This allows you to make internal calls between two handsets while a third is making an external call.

Each handset can be registered on up to four bases.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Using additional handsets and bases

Registering additional handsets

If you purchase new handsets to use with your current BT Diverse 5250, they will not be pre-registered to a base station. You will need to do this before you can use them.

To register a new BT Diverse 5200 handset to a 5250 base station

For this method of registration your handset must be a BT Diverse 5250.

Place your handset in the base station.

Ensure that the handset is switched on.

After about 1 minute, the handset’s internal number will be displayed, e.g.

INT 2

The next available internal number (

2-6) will be automatically assigned to the handset.

ADDITIONAL HANDSETS

BT Diverse Helpline – 08457 908 070

INT MENU

DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV

INT MENU

DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV

INT MENU

DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV

INT MENU

GHI

INT MENU

GHI

DEF

ABC

MNO

JKL

WXYZ7PQRS

TUV

INT MENU

GHI

DEF

ABC

MNO

JKL

WXYZ7PQRS

TUV

DEF

ABC

MNO

JKL

WXYZ7PQRS

TUV

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

If the base station is a BT Diverse 5250 or 5250 base press the PAGE button for approximately three seconds.

After approximately one minute the handset will display its internal number. The handset is now registered and the handset display will return to the idle screen.

If the base is not a 5250 or 5250 you will need to follow the user guide for the base station you are registering the 5250 handset to.

To manually register a BT Diverse 5200 handset to another base station

If you want to register your handset to another base station you will need to manually register it.

On the handset to be registered:

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Handset Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Press the

OK options button. Enter system PIN. Press the

OK options button.

Note

If all internal numbers have been assigned then the internal number 6 will be re-assigned.

You can change the internal handset number if you wish, see page 35.

ADDITIONAL HANDSETS

Note

To make internal calls or page handsets, see page 21.

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To de-register a handset

Press the INT options button to display the list of internal handsets registered to the base.

Press the

UP or DOWN navigation button to select the handset you want to de-register.

Press the

MENU options button.

Press the

DOWN navigation button until the display shows

De-register Handset

Press the

OK options button. Enter the base station PIN

(original setting =

0000

Press the

OK options button. Display shows

deregister

handset?

Press the OK options button to confirm de-registration.

Press the

RED PHONE button to confirm de-registration.

Note

To check that the handset has registered successfully to the base, press the PAGE button, all handsets

will ring.

To register BT Diverse 2000/3000/4000 series handsets and other makes

Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your BT Diverse 5250 base.

Place your handset into registration mode according to the instructions in its user guide.

When the handset is in registration mode, you will need to press the

PAGE button located on the top of your BT Diverse 5250 base station, for approximately three seconds. After a short period of time the handset will be registered. The BT Diverse 5250 will allocate the next available handset number.

INT

ADDITIONAL HANDSETS

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Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power supply

There are no batteries in the

is plugged in at the base and

handset.

switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again. If this is unsuccesful, then try a manual registration (see page 55).

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000). station PIN number. If you have changed the PIN and

cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.

No display. The handset is switched off. Hold down

RED PHONE for

1 second.

Charge or replace the batteries.

Nothing happens when you press Keyguard may be switched on. Hold down the

button for

any button. 1 second.

No connection between handset Are you out of range of the base Move closer to the base station. and base station. station.

Handset is not registered. Register the handset

Base station is not switched on. Check the mains power is connected

correctly

Helpline

If you experience any difficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070.

HELP

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Handset on the base does not Is another handset using the line Maximum charging power is only charge. for a long time? possible when no calls are being made.

Is the handset placed on the base Make sure that the handset is placed properly? on the base or in the charger correctly.

You will hear a confirmation tone.

Are the batteries in correctly? Check that you have put the batteries

in the right way, you will hear a confirmation tone.

Handset does not ring. The handset ringer may be Hold down ✱to switch the ringer

switched off. back on.

The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withheld. be sent. have Caller Display.

You keep hearing the error beep You have pressed the wrong Check the prompts in the display (a descending tone). button in a sequence. or refer to instructions in the

user guide.

The answering machine does Memory is full. Delete old messages. not record any messages or announcements. Playback and delete new messages.

An answering machine message The date/time is not set. Set the date/time,

see page 13.

does not have a time stamp.

During remote operation you are You have not changed the base Change the base station PIN to unable to access messages station PIN. allow you to access messages

from another phone.

HELP

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General information

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 57, or contact the BT Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

Guarantee

Your BT Diverse 5250 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5250, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

BT Accessories and Replacement Items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

GENERAL INFORMATION

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BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Switchboard compatibility

Generally this telephone may be connected to switchboards. In the event of any difficulties please consult your switchboard Service Provider.

Technical information

How many telephones can you have on the line?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line.

The BT BT Diverse 5250 (with up to 6 handsets) has a total REN of 1.

Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. (For example: if the BT BT Diverse 5250 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4)

Only use approved power supply item code

C39280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for efficient use of the radio spectrum, the product complies with TBR6. For a copy of the Declaration of Conformity please contact the BT Diverse Helpline on

08457 908070.

GENERAL INFORMATION

To set the dialling mode

You need only adjust this setting if your switchboard does not operate with the pre-set tone dialling. You can change the dial mode to pulse dialling.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until display shows

Additional Features

Press the

OK options button.

Display shows

Dialling Mode

Press the

OK options button.

Press the

DOWN navigation

button to select:

– tone (with TBR) – pulse (with Earth Recall) – tone-Earth (tone with

Earth loop recall)

Press the

OK options button

to confirm. The display shows

Entry Saved

Press the

RED PHONE button

until you reach the idle display.

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Helpline

If you are experiencing difficulty, please call the BT Diverse Helpline on 08457 908070.

To set the recall time

You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100ms.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Recall

Press the

OK options button.

Press the

DOWN navigation

button to select the recall time

80,100,120,180,250

300ms,600ms

800ms

Press the

OK options button to

confirm. The display shows

Entry Saved

Press the

RED PHONE button

until you reach the idle display.

Note

100 MS is the standard setting for most UK switchboards.

GENERAL INFORMATION

To switch temporarily from pulse to tone dialling

If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your BT Diverse 5250 you can switch to tone dialling during the call.

During your call:

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Tone dialling

Press the

OK options button.

Tone dialling is now active. Press the

RED PHONE button

until you reach the idle display.

Note

This setting is only for the duration of the call.

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Note

If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 16) and where a pause is needed press

and hold

the RECALL button, the pause is added and stored with the number.

To set a pause before dialling

You can insert a pause to allow your switchboard time to get a line before your BT Diverse 5250 dials the number.

Press the

MENU options

button. Press the

8 button.

Press the

9 button.

Press the

1 button.

Press the

1 button.

Enter the number for the pause length (e.g.

4 for 6

seconds.):

1 = 1 second 2 = 2 seconds 3 = 3 seconds

4 = 6 seconds.

Press the

OK options button to

confirm the setting. ‘

Entry

Saved

’ is displayed.

Setting pauses

TUV

WXYZ

GENERAL INFORMATION

To set a pause after pressing Recall

You can set the length of a pause that is inserted after pressing the RECALL button.

Press the

MENU options

button. Press the

8 button.

Press the

9 button.

Press the

1 button.

Press the

2 button.

Enter the pause length:

1 = 800ms 2 = 1600ms 3 = 3200ms

Press the OK options button to confirm the setting.

TUV

WXYZ

ABC

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Additional handset and bases 54

Answering machine

answer and record 40 answer delay 44 answer only 41 on/off 47, 49 outgoing messages 40 delete 43 play 42, 48, 50 select 43 recording outgoing message 41 using via handset 41

Auto talk on/off 33

Base station PIN 37, 38

Base station reset 38 Batteries

charging 12 installing 11 performance 12 replacing 12

warning beeps 12 Beeps and tones 33 Belt clip 13

Call screening 46

Call timer 14 Call Waiting 26 Caller Display 23 Calling Features 23

Call Divert 28

Caller Display 23

Calls list 23

Call Waiting 26

Ring Back 27 withhold your number 26 Voice Mail 29

Calls list 23

copy to directory 25 delete a call 25 delete complete list 25 dial a number from 24 display status of call 24 display time of call 24

Calls

end 14 external 14 handsfree 15 holding 22 internal 21 making 14 on hold 22 receiving 15 redial 19 secrecy 20 transferring 21

Character map 17

Date set 13

Delete

all directory numbers 19 Calls list call 25 complete Calls list 25 directory entry 19

redial list 20 De-register handset 56 Dialling mode 60 Directory 16

character map 17

Index

INDEX

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delete all entries 19 delete an entry 19 dial a number 19 edit an entry 18 extra directory 19 store name and number 19 view an entry 18

Display icons 7

Earpiece volume 31

Ending calls 14 External calls 14 Extra directory 19

Guarantee 59

Handset

beeps and tones 33 change internal number 35 display 11 melody 31 naming 34 on/off 14 reset 34

ringer 31 Handset quick guide 6 Handsfree 15 Help 57 Holding calls 22

Internal calls 21

Internal number – change 35 Interrupt a call 49

Keyguard 34

Keytones on/off 33

Language change 32

Loudspeaker volume 48

Main menu 4

Making calls 14 Melody

base 37

handset 31 Message length 45 Message playback

base 48

handset 50

On/off

answering machine 47, 49

auto talk 33

beeps and tones 33

handset power 14

keyguard 34

key tones 33

secrecy 20

Page a handset 21

Pause 62 Phone socket 13 PIN 37, 38 Playback messages 48

new message indicator 48, 50 pause 62 repeat current message 51 play next message 48, 50 skip forward 48, 51 skip backward 48, 51 delete 48, 51 delete all 48, 51

INDEX

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BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

copy telephone number

to directory 51 Power connection 10 Preparatory dialling 14 Pulse dialling 61

Quick access button setting 46

Quick guide

display 7 handset 6

Range warning 12

Repeater mode – set 39 Recall time 61 Receiving calls 15 Redial 19

copy to directory 20 delete 20 dial number in redial list 19

Registering 54

additional handsets 54

manually 55

Remote access 53 REN, how many phones can I have? 60 Reset

base settings 38 handset settings 34

INDEX

Safety instructions 9

Secrecy 20 Setting up 10 SMS

refer to your separate SMS guide

Switchboard compatibility 60

Technical information 60

Telephone line cord 13 Time – set 13 Tone dialling 61 Transferring calls 21

Voice Mail 29

retrieve messages 30 set one-touch access 29 set up quick access behind

switchboard 29

Volume

base loudspeaker 36 base ringer 36 earpiece 31 handset ringer 31 handsfree 15

BT Diverse Helpline – 08457 908 070

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5185

Visit us at www.bt.com

Ofﬁces worldwide

The telecommunications services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003. Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Diverse 5250 (05/03) 5 Designed and produced by The Art & Design Partnership Ltd.

Siemens number: A31008-C150-P101-1-7619

CE compliant to R&TTE Directive (1999/5/EC)

0682

BT Diverse 5250 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual