BT DIVERSE 5200 ADDITIONAL User Manual

BT Diverse Helpline – 08457 908 070

User Guide

BT DIVERSE 5200

ADDITIONAL HANDSET AND CHARGER

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

At a glance

INT MENU

WXYZ

PQRS

TUV

GHI

DEF

JKL

ABC

MNO

Microphone

Hash/Keyguard

Hold down to switch the keypad guard on and off.

Extra Directory

Used to store 10 additional names and numbers.

Keypad

Red phone

Press to end a call, return the display to idle or turn the power on and off.

Display

Displays the status of your handset.

Handsfree

Use to answer calls or make a call in handsfree mode.

Green phone

For making and answering calls.

Recall

Press for use with switchboards and certain Network Ser vices or press and hold to enter a pause.

Calls list

Lets you access your lists – calls, text and voice mail.

Right hand side

Takes you into the redial list.

Left hand side

Allows you to make an internal call.

Right hand side

Takes you into the menu options

Star/bell

Switches the handset ringer on and off.

One button

As well as being the number one button hold down to access your Voice Mail service.

directory

Dial from Calls list to display Calls List to display the number you want .

Adjust handsfree volume whilst in Display shows Volume to decrease/increase volume . handsfree mode

Adjust earpiece

display shows Volume to decrease/increase volume .

volume

Make internal call then select handset and click on .

Call all handsets to Call All .

Transfer call to

then select handset and click on . When user answers press .

another handset

Put caller on hold

then select handset and click on . When finished press .

while you make

Back will be selected press .

an internal call

Set date and time to display Calendar/Clock to display Date/Time

enter date enter time . Select am/pm .

OK OK

Int

OK OK OK

Page

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Quick guide to handset display icons

Redial, lists up to the last 5 dialled number.

Flashes to indicate new messages (e.g Calls or SMS).

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Scroll through the menu.

Confirms the function displayed.

Scroll left and right when entering numbers or messages.

Deletes numbers/characters (from left to right).

Ringer off.

Handset locked.

Shows the number of the handset and is displayed in top left hand corner.

INT



eg. 1

INT MENU

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Introduction

INTRODUCTION

Unpacking your BT Diverse 5200 Additional Handset and Charger

If anything is missing, please contact your place of purchase immediately.

One BT Diverse 5200 Charger

One BT Diverse 5200 handset

One power supply for the charger

Two AAA rechargeable batteries

Battery compartment cover

One belt clip

For guarantee purposes proof of purchase is required so please keep your receipt.

For your records

Date of purchase:

Place of purchase:

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Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280-Z4-C478.

For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from www.withandwithoutwires.com or call 0870 240 5522.

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight. The product may heat up when the

batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

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Plan the location

Situate your product close enough to the mains power socket so that the cable will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

Setting up

2 Plug the power supply

unit into the wall socket

SETTING UP

1 Connect the charger

Plug the power supply cable into the power socket on the underside of your charger.

IMPORTANT

Please note that your handset is NOT registered to the base station. The BT Diverse 5200 additional handset will be easily registered once you complete the steps 1 to 3 below.

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WARNING

Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries and accessories are available from

www.withandwithoutwires.com or call 0870 240 5522.

3 Registering and charging

the handset

The display is protected by a plastic film. Remove the protective plastic film from the display.

INT

SETTING UP

Insert the batteries

Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

Registering the handset

To register your handset to a BT Diverse 5210 or Diverse 5250 base station, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1).

Successful registration is signalled by a confirmation tone.

When the handset is registered the display will show:

INT MENU

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SETTING UP

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” below.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5200.

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.

To manually register a BT Diverse 5200 handset to another base station

If you want to register your handset to another base station you will need to manually register it.

On the handset to be registered:

Press the MENU options button. Press the

DOWN navigation

button until the display shows

Handset Settings

Press the OK options button. Press the

DOWN navigation

button until the display shows

Press the

OK options button. Enter system PIN. Press the

OK options button. If the base station is a

BT Diverse 5210 or 5250 base press the

PAGE button for

approximately three seconds. After approximately one minute

the handset will display its internal number. The handset is now registered and the handset display will return to the idle screen.

If the base is not a 5210 or 5250 you will need to follow the user guide for the base station you are registering the 5200 handset to.

Note

To make internal calls see page 22.

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Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged Batteries at 66% Batteries at 33% Batteries empty

To de-register a handset

Press the INT navigation button to display the list of internal handsets registered to the base.

Press the UP or DOWN navigation button to select the handset you want to de-register.

Press the MENU options button. Press the DOWN navigation

button until the display shows

De-register Handset

. Press the OK options button. Enter the base station PIN

(original setting =

0000

). Press the OK options button. Display shows

de-register

handset?

Press the OK options button to confirm de-registration.

Press the RED PHONE button to return to the idle screen.

INT

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

SETTING UP

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Setting the date and time

Press the Menu options button. Press the DOWN navigation

button until the display shows

Calendar/Clock

Press the OK options button.

Date/Time

appears. Press the OK options button. Enter the day/month/year, e.g.

05 10 03 for 5th October 2003. Press the OK options button. Enter the time – hours/minutes.

e.g. 0925 for 9:25am. Press the OK options button. Use the UP/DOWN navigation

buttons to select

am/pm

if in 12

hour mode. Press the OK options button. Press the DOWN navigation

button to

Time Mode

. Press the OK options button. Use the UP/DOWN navigation

buttons to select 12 or 24 hour display (12hr is the default).

Press the OK options button. Press the RED PHONE button

until you reach the idle display.

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.

Battery performance

Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from

www.withandwithoutwires.com

or call 0870 240 5522. If you replace the handset batteries

with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

SETTING UP

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To make an external call

Ensure the handset is switched ON.

Press the GREEN PHONE button. You will hear the dial tone.

Dial the number.

Using the telephone

Preparatory dialling

Enter the phone number first. If you make a mistake press

the



C options button to

remove any incorrect digits. Press the GREEN PHONE

button to dial the number.

Making and ending calls

To end a call

Press the RED PHONE button.

Note

To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off. Press and hold the RED

PHONE button to switch the handset on again.

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.



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To receive an external call

Press the GREEN PHONE button to answer the call.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 34.

To make a handsfree call

Dial the number Press the HANDSFREE button.

The loudspeaker is switched on and you hear the number being dialled.

To switch back to using the handset at any time, press the GREEN PHONE button.

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.

Note

You can test the handsfree function by dialling the BT speaking clock on 123.

To adjust the handsfree volume whilst in handsfree mode

Whilst in handsfree mode and you want to increase or decrease the handsfree volume.

Press the MENU options button.

Press the OK options button to select

volume

Using the LEFT or RIGHT navigation buttons you can either increase or decrease the volume.

Press the OK options button if you want to save the new volume setting.

USING

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Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

To switch to handsfree during a call

During a call you can switch to handsfree mode:

Press the HANDSFREE button. The call is transferred to the loudspeaker.

Press the GREEN PHONE button to switch back to using the handset.

To answer a call in handsfree

When the phone rings: Press the HANDSFREE button.

The call is transferred to the loudspeaker.

To store an entry in the directory

Press the DIRECTORY button. Press the MENU options button.

Display shows

New Entry

. Press the OK options button. Enter the telephone number. Press the OK options button to

enter the name. Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name

TOM

Press the 8 button, Tappears on the display.

Press the 6 button three times until the display shows O.

Then press the 6 button to display

For the full character map,

see page 18.

Press the MENU options button. Display shows

Save

Entry

Press the OK options button to confirm.

Press the RED PHONE button until you reach the idle display.

Using the directory

You can store up to 50 names and numbers in the telephone directory. You can enter up to 32 digits and up to 16 characters.

TUV

MNO

USING

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Note

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor. Press to delete from right to left. Press 1 to enter a blank space.

1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x

1 € £$¥

abc2дбавгз

def 3ëéèê

ghi 4ïíìî

jkl5

mn o 6 цсутфх

pqrs7ß

tuv8üúùû

wx y z 9 ÿ´y æø å

a➔A ✱ /()<=>%

.,?!0+-:¿¡ “ ‘ ; –

#@\ &§

WXYZ

TUV

PQRS

MNO

JKL

GHI

DEF

ABC

Character map

These are the characters you can use when storing a directory entry.

USING

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To dial a name and number in the directory

Press the DIRECTORY button.

Press the DOWN navigation button to scroll through the names which are listed in alphabetical order.

Enter the first letter of the name you want, e.g. for Emma, press 3 twice to search for names beginning with E.

Press the GREEN PHONE button. The number is dialled.

To view directory entry

Press the DIRECTORY button.

Press the DOWN navigation button to scroll through the entries.

Press the first letter of the name you are looking for.

Press the RED PHONE button until you reach the idle display.

DEF

To edit a directory entry

Press the DIRECTORY button. Use the keypad to enter the

first letter of the name you wish to edit.

Then press the DOWN navigation button to scroll to the exact entry.

Press the MENU options button. Press the DOWN navigation

button until

EDIT ENTRY

displayed. Press the OK button. Edit the number, if necessary,

using the LEFT/RIGHT and DELETE buttons.

Press the OK button.

<NAME>

is displayed.

If the name is correct, press the MENU button,

SAVE ENTRY

is displayed. Press the OK button. The

display will show

ENTRY SAVED

If you wish to edit the name, enter a new name now, using the LEFT/RIGHT and DELETE buttons as above.

Press the MENU button. The display will show

SAVE ENTRY

Press the OK button. The display will show

ENTRY SAVED

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To delete an entry

Press the DIRECTORY button and open the directory.

Press the

DOWN navigation button to scroll to the entry you want to delete.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Delete Entry

Press the

OK options button to confirm. You hear a confirmation beep.

Press the RED PHONE button until you reach the idle display.

To delete the entire directory

Press the DIRECTORY button and open the directory.

Press the

MENU options button.

Press the

DOWN navigation button until the display shows

Delete List

Press the

OK options button.

Delete List?

is displayed.

Press the

OK options button. Press the

RED PHONE button until you reach the idle display.

To dial a number in the redial list

Press the REDIAL options button. The last number dialled will be displayed.

Press the

DOWN navigation button to scroll through the redial list.

Press the

GREEN PHONE

button to dial the number.

Redial

Your handset automatically saves the last 10 telephone numbers dialled into a redial list.

USING

Extra directory

Your Diverse 5200 has an additional 10 name and number directory. It is recommended that this is used for special numbers i.e. doctor, dentist, takeaway numbers.

Press the EXTRA DIRECTORY button.

The structure of this directory is the same as the main directory. You can follow the instructions starting on page 17 for storing, dialling, viewing, editing and deleting these names and numbers.

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To copy numbers shown in the redial list to the directory

Press the REDIAL options button.

Press the DOWN navigation button to scroll to the number you want to copy.

Press the MENU options button.

Press the DOWN navigation button until the display shows

Copy to Directory

. Press the OK options button. Press the OK options button

again. Enter the name (for details,

see page 17). Press the MENU options button.

The display shows

Save Entry

Press the OK options button to confirm.

Press the RED PHONE button until you reach the idle display.

Note

To cancel any procedure, press the RED PHONE button until the display returns to idle.

Secrecy

When on a call you can talk to someone in the same room, without your caller hearing.

To switch secrecy on/off

During a call: Press the INT navigation

button. The microphone is switched off. The caller hears musical tones.

Press the RED PHONE button to return to the caller.

INT

To delete a number from the redial list

Press the REDIAL options button.

Press the DOWN navigation button to select the number for deletion.

Press the MENU options button.

Press the DOWN navigation button until the display shows

Delete Entry

. Press OK to confirm deletion. Press the RED PHONE button

until you reach the idle display.

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Internal calls

To transfer an external call between handsets

You can forward an external call to another handset registered to the base.

During an external call:

Press the INT navigation button to display the list of handsets. Your caller hears musical tones.

Press the UP or DOWN navigation button to select the handset you want to call or

Call all handsets

Press the GREEN PHONE options button to call. When the other handset answers you can announce the call.

Press the RED PHONE button to put the call through.

Note

You can also put the call through without announcing it by immediately pressing the RED PHONE button after dialling the other handset.

INT

If you have multiple handsets registered to the base you can make internal calls between handsets.

Press the INT options button. A list of all the handsets that

are registered to the base are listed, you can select any of them.

Your handset is identified by

INT 1 <

Press the DOWN navigation button to highlight the handset you want to call and press the GREEN PHONE button.

Press the handset number you want to call on the keypad.

Select the

Call All

option to page all the handsets registered to the base and press the GREEN PHONE button.

The line will be seized by the first handset user to answer the call.

Call All

INT

Note

You can also page all handsets by pressing the PAGE button on the base station.

USING

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USING

To answer a waiting call during an internal call

If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.

Press the MENU button. To accept Call Waiting, press

the OK options button.

To reject Call Waiting, press the DOWN navigation button.

The display shows

reject

Call Waiting

Press the OK options button.

Note

If you accept Call Waiting you will automatically terminate your internal call.

To put an external call on hold while you make an internal call

This enables you to ask another handset user a question and then get straight back to your caller.

During a call:

Press the INT options button to display the list of handsets. Your caller hears musical tones.

Press the UP or DOWN navigation button to select the handset you want to call.

Press the handset number you want to call on the keypad.

Press the GREEN PHONE button to call.

You can now speak with the other handset user.

To return to your external caller:

Press the MENU button and

Back

will be displayed.

Select the OK options button which will reconnect you to the external call.

INT

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Caller Display and other BT Calling Features

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150.

Note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.

Note

If you have a new call in your Calls list, the icon will flash on the handset.

If you subscribe to a Caller Display Service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD

If you call from another handset, the display shows the handset number and

INT

Calls list

The Calls list contains the telephone numbers of your last 10 callers.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

The button lets you open:

• Calls list.

• Network mailbox.

• Text messages (SMS).

CALLER DISPLAY

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To view the Calls list

When you have new calls, the

icon flashes in the display. Press the ENVELOPE button. Press the DOWN navigation

button until the display shows, e.g.

Calls List: 03+07

In this example, you have received 3 new calls and you have 7 old calls (calls you have already viewed).

Press the OK options button to display the most recent number that called you.

Press the UP or DOWN navigation button to display all your new calls, followed by all your old calls.

WHEN A CALLS LIST ENTRY IS DISPLAYED YOU HAVE THE FOLLOWING OPTIONS:

To call the number:

Press the GREEN PHONE button. The number displayed is dialled.

To display the date and time the call was received:

Press the MENU options button.

Press the DOWN navigation button until the display shows

Date and Time

. Press the OK options button. The date and time of the call

are displayed. Press the OK options button to

return to the Calls list.

To display the status of the call:

Press the MENU options button.

Press the DOWN navigation button until the display shows

Status

. Press the OK options button. The display shows whether the

call is a New Call or an Old Call and the number of the call in the Calls list, e.g.

01/10

–

the first call in a list of ten. Press the OK options button to

return to the Calls list.

Note

To exit the Calls list at any time, press the RED PHONE button until you reach the idle display.

CALLER DISPLAY

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To copy a number from the Calls list to the directory:

Press the MENU options button.

Press the DOWN navigation button until the display shows

Copy to Directory

. Press the OK options button. The number is displayed. Press the OK options button. The display shows

Enter the name of the person using the keypad.

Press the MENU options button.

The display shows

Save Entry

Press the OK options button.

Entry Saved

is displayed.

The display automatically returns to show the Calls list.

To delete a call from the Calls list:

Press the MENU options button.

The display shows

Delete Entry

. Press the OK options button. The display shows

Entry has

been deleted!

The display then shows the next Calls list entry.

To delete the whole Calls list:

Press the MENU options button.

Press the DOWN navigation button until the display shows

Delete List

. Press the OK options button. The display shows

Calls list

empty!

Press the RED PHONE button until you reach the idle display.

CALLER DISPLAY

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To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (and name if stored in the directory) of the second caller will flash on the display.

Press the MENU options button. Display shows

Accept Call

Waiting

. Press the OK options button. Press the UP or DOWN

navigation buttons to toggle between callers.

Call Waiting

If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

Options before you make a call

Before making a call you can:

• Withhold your number from being sent for one call.

• Switch Call Waiting on/off.

• Switch off Ringback.

• Divert all calls to another number

(must be subscribed to).

Other BT Calling Features

Your Diverse 5200 additional handset helps you use your Network’s special services. For full details ask your Network provider.

To withhold your number from being sent

Your number appears on the display of the person you call. You can withhold it from the next call.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Select Services

. Press the OK options button. The display shows

Withhold

Number

. Press the OK options button. Enter the telephone number

you want to call. Press the OK options button

to dial. The number is dialled and your

number is withheld for this call.

BT CALLING FEATURES

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To switch Call Waiting on/off

You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Select Services

. Press the OK options button. Press the DOWN navigation

button until the display shows

For All Calls

. Press the OK options button. Press the DOWN navigation

button until display shows

Call Waiting

. Press the OK options button. Press the DOWN navigation

button to choose between

Off

. Press the OK options button. Press the RED PHONE button

until you reach the idle display.

Ring Back Off

If you make a call and the number is engaged you can set your telephone to ring you back once the number is free by pressing 5. If you want to cancel this request i.e. if you have to go out before the call rings back.

Press the MENU button. Display shows

Select

Services

. Press the OK options button. Press the DOWN navigation

button until

Cancel Ringback

is displayed. Press the OK options button. You will hear a Network

message confirming your divert request.

Press the RED PHONE button until you reach the idle display.

JKL

BT CALLING FEATURES

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To set Call Divert

You can divert all incoming calls to another number where you can be reached.

You can divert calls:

•

All calls

– calls are put straight through to the number you have set.

•

No answer

– calls are forwarded if your phone is not answered.

•

When busy

– calls are forwarded if your phone is engaged.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Select Services

highlighted. Press the OK options button. Press the DOWN navigation

button until the display shows

For All Calls

. Press the OK options button. Display shows

Call Divert

Press the OK options button again.

Press the UP or DOWN navigation button to display the option you want

All Calls

No AnswerorWhen Busy

Press the OK options button again.

Select

Off

. Press the OK options button. Enter the telephone number

you want your calls diverted to. Press the OK options button. You will hear a Network

message confirming your divert request.

Press the RED PHONE button until you reach the idle display.

Note

Call Divert requires subscription from your Network provider. You may be charged a subscription fee.

BT CALLING FEATURES

BT Diverse Helpline – 08457 908 070

Additional features

To set one-touch access to your messages

Press the MENU options button. Press the DOWN navigation

button until the display shows

Voice Mail

. Press the OK options button. The display shows

Set Key 1

. Press the OK options button. The display shows

Network

Mailbox

. Press the OK options button. Enter the telephone number

of your messaging service. For example, 1571 to access the ‘BT Answer’ voice mail service.

Press the OK options button. Display shows

Entry Saved

Press the RED PHONE button until you reach the idle display.

Voice Mail

If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages.

To set up quick access to your Voice Mail service when behind a switchboard e.g. Meridian Mail

Follow the steps previously given, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:

Enter the access number for your messaging service, e.g.

7000

Press and hold the RECALL button until

is displayed to enter a pause in the dialling sequence.

Enter your extension number, followed by a hash, e.g.

1234 #

Press and hold the RECALL button until

is displayed to enter another pause in the dialling sequence.

Enter your PIN followed by a hash, e.g.

000000 #

The entire number should look like this:

7000P1234#P000000#

ADDITIONAL FEATURES

BT Diverse Helpline – 08457 908 070

Press and hold down the 1 button.

When set up it will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now, followed by a #.

You will then be taken into your messages.

Press the RED PHONE button until you reach the idle display.

Note

If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.

Note

If your handset is registered to an answering machine base i.e. BT Diverse 5250 you will be given the choice of accessing your answering machine messages or Network Messaging Service. See your BT Diverse 5250 user guide for further information.

To retrieve messages from your Voice Mail service

Press the OK options button. Press the RED PHONE button

until you reach the idle display.

ADDITIONAL FEATURES

BT Diverse Helpline – 08457 908 070

To change the earpiece volume and handsfree volume

You can choose from:

• 3 earpiece volume levels

• 5 levels handsfree

loudspeaker volume levels. Press the MENU options button. Press the DOWN navigation

button until the display shows

Audio Settings

. Press the OK options button. The display shows

Earpiece

Volume

Press the OK options button. You hear the current handsfree volume.

Press the LEFT or RIGHT navigation button to set the volume level you want.

Press the OK options button. Press the DOWN navigation

button to select the handsfree volume.

Press the OK options button. You hear the current

handsfree volume.

Press the LEFT or RIGHT navigation button to set the volume level you want.

Press the OK options button to confirm and save the settings.

Press the RED PHONE button until you reach the idle display.

Handset settings

You can choose a range of settings to suit your personal preferences.

To set the ringer volume and melody

You can choose from:

• 5 ringer volumes (original setting = 3)

• Crescendo ring (increasing volume)

• Ringer off

• 10 ringer melodies

Press the MENU options button. Press the DOWN navigation

button until the display shows

Audio Settings

. Press the OK options button. Press the DOWN navigation

button until the display shows

Ringer Volume

Press the OK options button. You hear the current ringer volume.

HANDSET SETTINGS

BT Diverse Helpline – 08457 908 070

Press the LEFT or RIGHT navigation button to set the ringer level you want.

Press the OK options button. Press the DOWN navigation

button to select the ringer melody.

Press the OK options button.

Select whether external calls or internal calls:

Press the OK options button. Press the UP or DOWN

navigation button to set the ringer melody you want. The melody is played and its number shown.

Press the OK options button to confirm and save the settings.

✔

is displayed next to the

Set melody

Press the RED PHONE button until you reach the idle display.

Shortcut button

If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.

To change the display language

Press the MENU options button. Press the DOWN navigation

button until the display shows

Handset Settings

. Press the OK options button. Press the DOWN navigation

button until the display shows

Language

. Press the OK options button. Press the DOWN navigation

button to display the language you want.

Press the OK options button to confirm.

Press the RED PHONE button until you reach the idle display.

HANDSET SETTINGS

BT Diverse Helpline – 08457 908 070

To switch off your handset’s beeps and tones

You can switch off and on:

• Key beeps when you press each button on your handset

• Confirmation beeps when you have finished making a setting or action on your handset.

• Battery Low warning beep. You can also set this to sound only during a call.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Audio Settings

. Press the OK options button. Press the DOWN navigation

button until the display shows

Advisory Tones

. Press the OK options button. Press the OK navigation

button to switch the key tones On or Off.

Press the DOWN navigation button to move to the next line.

Press the OK options button. Press the UP or DOWN

navigation button to switch the battery low beep On or Off or to sound only during a call.

Press the OK options button to confirm the settings.

Press the RED PHONE button until you reach the idle display.

To switch auto talk on or off

When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Handset Settings

. Press the OK options button. The display shows

Auto

Answer

Press the OK options button. A

✔

indicates auto talk is switched on. Press the OK options button again to switch auto-talk off.

Press the RED PHONE button until you reach the idle display.

HANDSET SETTINGS

BT Diverse Helpline – 08457 908 070

To reset a handset

You can restore a handset to its factory settings.

The handset’s Registration, the Directory and the Calls list are not affected.

Press the MENU options button. Press the DOWN navigation

button until the display shows

Handset Settings

. Press the OK options button. Press the DOWN navigation

button until the display shows

Reset Handset

. Press the OK options button. The display shows

reset to

default?

Press the OK options button to confirm reset.

The settings after a reset will be:

Ringer volume 3 Ringer melody 1 Auto talk On Battery low beep On Room monitor level off Room monitor level high Time control off Display language English Redial list deleted

Press the RED PHONE button until you reach the idle display.

To switch keyguard on and off

You can lock the keypad so that it cannot be used accidentally while carrying it around.

Press and hold the #button. When the keyguard is switched on, the display will show the icon.

Press and hold the #button to switch the keyguard off.

To change the internal number of a handset

Your handsets are automatically assigned internal numbers between 1-6. You can change these numbers.

Press the INT options button to display the list of handsets.

Press the UP or DOWN navigation button to select the handset you want.

Press the MENU options button.

Edit Handset No.

is displayed.

Press the OK options button.

INT

HANDSET SETTINGS

BT Diverse Helpline – 08457 908 070

Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number.

If required, press the UP or DOWN navigation button to select another handset and use the Keypad to change the number.

Press the OK options button to confirm.

Press the RED PHONE button until you reach the idle display.

HANDSET SETTINGS

BT Diverse Helpline – 08457 908 070

Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power supply

There are no batteries in the

is plugged in at the base and

handset.

switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again.

If this is still unsuccessful, then try a manual registration (see page 12).

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000). station PIN number. If you have changed the PIN and

cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.

No display. The handset is switched off. Hold down RED PHONE for

1 second.

Charge or replace the batteries.

Nothing happens when you press Keyguard may be switched on. Hold down the

button for

any button. 1 second.

No connection between handset Are you out of range of the base Move closer to the base station. and base station. station.

Handset is not registered. Register the handset.

Charger is not switched on. Check the mains power is connected

correctly.

Handset on the charger does not Is another handset using the line Maximum charging power is only charge. for a long time? possible when no calls are being made.

Is the handset placed on the Make sure that the handset is placed charger properly? in the charger correctly.

You will hear a confirmation tone.

Are the batteries in correctly? Check that you have put the batteries

in the right way, you will hear a confirmation tone.

HELP

BT Diverse Helpline – 08457 908 070

Handset does not ring. The handset ringer may be Hold down ✱to switch the ringer

switched off. back on.

The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withheld. be sent. have Caller Display.

You keep hearing the error beep You have pressed the wrong Check the prompts in the display (a descending tone). button in a sequence. or refer to instructions in the

user guide.

HELP

BT Diverse Helpline – 08457 908 070

General information

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 37, or contact the BT Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

Guarantee

Your BT Diverse 5200 Additional Handset and Charger is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5200, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

BT Accessories and Replacement Items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

GENERAL INFORMATION

BT Diverse Helpline – 08457 908 070

Technical information

How many telephones can you have on the line?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line.

The BT Diverse 5200 (with up to 6 handsets) has a total REN of 1.

Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. (For example: if the BT Diverse 5200 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4)

Only use approved power supply item code

C39280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for efficient use of the radio spectrum, the product complies with TBR6. For a copy of the Declaration of Conformity please contact the BT Diverse Helpline.

GENERAL INFORMATION

BT Diverse Helpline – 08457 908 070

Auto talk on/off 34

Batteries

charging 11 installing 11 performance 14 replacing 14 warning beeps 13

Beeps and tones 34

Call timer 15

Call Waiting 27 Caller Display 24 Calling Features 24 Calls

end 15 external 15 handsfree 16 holding 23 internal 22 making 15 on hold 23 receiving 16 redial 20 secrecy 21 transferring 22

Character map 18

Date set 14

Delete

all directory numbers 20 calls list call 26 complete calls list 26

directory entry 20

redial list 21 De-register handset 13 Directory 17

character map 18

delete all entries 20

delete an entry 20

dial a number 19

edit an entry 19

extra directory 20

store name and number 17

view an entry 19 Display icons 7

Earpiece volume 32

Ending calls 15 External calls 15 Extra directory 20

Guarantee 39

Handset

beeps and tones 34

change internal number 35

display 7

melody 32

on/off 15

reset 35

ringer 32 Handset quick guide 6 Handsfree 16 Help 37 Holding calls 23

Index

INDEX

BT Diverse Helpline – 08457 908 070

Internal calls 22

Internal number – change 35

Keyguard 35

Language change 33

Making calls 15

Melody 32 Menu structure 4 Music on hold X

On/off

auto talk 34 beeps and tones 34 handset power 15 keyguard 35 secrecy 21

Power connection 10

Preparatory dialling 15

Quick guide

display 7 handset 6

Range warning 13

Receiving calls 16 Redial 20

copy to directory 21 delete 21 dial number in redial list 20

Registering handset 11

manually 12 REN, how many phones can I have? 40 Reset

handset settings 35

Safety infomation 9

Secrecy 21 Setting up 10

Technical information 40

Time – set 14 Transferring calls 22

Voice mail 30

retrieve messages 31 set one-touch access 30 set up quick access behind

switchboard 30

Volume

earpiece 32 handset ringer 32 handsfree 16

INDEX

Visit us at www.bt.com

Ofﬁces worldwide

The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK.

© British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 5200 handset & charger Issue 1 (05/03) 4 Designed by The Art & Design Partnership Limited.

Siemens number: A31008-C001-P001-1-7619

CE compliant to R&TTE Directive (1999/5/EC)

0682

BT DIVERSE 5200 ADDITIONAL User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual