BT Audio Baby Monitor 400 Instruction manual

Audio Baby Monitor 400

User Guide

Welcome

Thanks for buying a BT Baby Monitor. You'll soon be
able to relax knowing you can listen for your baby's

every gurgle, snue or cry.
But rst things rst. To get set up, just follow

the steps from page 7. Set-up only takes a
few minutes.

Then, you can learn all about your monitor and how
to use it from page 11.

Need some help? No problem – give us a call on

0800 145 6789*, or go to bt.com/producthelp.

* Calls made from within the UK mainland are free.
Mobile and international call costs may vary.

2

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Welcome

Important safety information

• Your baby monitor is designed as just an aid.
It isn’t a substitute for responsible and proper
adult supervision.

• Make sure all cables and units are out of your

baby’s reach – at least one metre away.

• Never cover either unit, put them in moist places
or inside the cot, bed or playpen.

• If you travel abroad, check the voltage on your unit’s

plugs match the local power output.

• Only use the batteries supplied for the Parent unit.
If you need to replace them, contact our helpdesk.

• Do not take the product apart. If you need repairs,
get in touch with our helpdesk.

• During constant use, it’s normal for your Baby unit
and Parent unit power adapters to become warm.

• Only use the power supply supplied. Using an
unauthorised power supply will invalidate your
guarantee and may damage your baby monitor.
The item code for both the Parent unit and Baby
unit mains power supply is 077861 (manufactured
by Ten Pao International Ltd, part number
S003AIB0600040).

Inside the box

• Baby unit

• Parent unit

• 2 x AA NiMH 1300mAh

rechargeable batteries

for Parent unit (pre-installed)

• 2 x power adapters
(item code 077861)

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3

Contents

Your Audio Baby Monitor 400

Parent unit ..........................................5

Baby unit ............................................6

Setting up

Parent unit ..........................................7

Baby unit ............................................8

Switching on and linking the

Parent and Baby units .........................9

Deciding where to put your units .........9

Using your Audio Baby Monitor 400

Switching the Baby unit on/o ......... 11

Switching the Parent unit on/o ....... 11

Changing the loudspeaker volume

on your Parent unit .......................... 12

List of tones ..................................... 12

Resetting the units ........................... 13

Help ................................................ 14

General information

Cleaning .......................................... 16

Guarantee ........................................ 16

How to recycle your equipment ........ 17

R&TTE .............................................. 17

Declaration of Conformance ............. 17

User Guide formats .......................... 17

4

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Your Audio Baby Monitor 400

Parent unit

Power

Press and hold to turn

Battery light

Flashes if your battery

is low, remains steady if

your unit is charging.

Volume down

Turns the speaker down.

Mute light

Remains on when your Parent

unit is on mute.

LinkMute

HD Sound

the unit on or o.

Volume up

Turns the speaker volume up.

Link light

Flashes when your monitor is
trying to nd a link. Remains

solid when the Parent and Baby
units are linked to each other.

Power socket

(on the back)
For connecting to the mains

power socket using the power
adapter cable supplied.

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5

Your Audio Baby Monitor 400

Baby unit

Microphone

Power on/o

Press and hold to switch

the power on or o.

Link

Link indicator

Flashes orange when your

monitor is trying to nd a
link. Remains solid when

the Parent and Baby units
are linked to each other.

Power socket

(on the back)

For connecting to the

mains power socket
using the power adapter
cable supplied.

6

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Setting up

Parent unit

1. Plug one of the power cables into the socket on the

back of the Parent unit.

2. Plug the other end of the cable into your mains wall

socket and switch it on.

3. Activate the batteries by pulling the plastic tab away
from the back of the Parent unit.

16

Warning

Only use the power adapters
supplied. Using incorrect power
adapters may permanently
damage your product.

Battery low alert on
Parent unit

When the batteries on your
Parent unit are running out, an
alert will sound and the battery
icon

happens, you'll need to charge

the batteries.

Warning

Always use rechargeable
batteries in the Parent unit.

Only use the type we’ve
recommended – 2 x AA NiMH
1300mAh batteries. Charge

the batteries as instructed in
this user guide. The Parent
unit can still be used when
it's charging.

will ash. When this

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7

Setting up

Taking out the batteries

If you ever need to remove the
batteries, slide open the battery
compartment cover and use the
ribbon to push them out.

4. Leave the batteries to charge for 16 hours to reach
maximum charge. When they are fully charged the
battery icon on the display will show full charge

Baby unit

1. Plug the remaining power cable into the socket on

the back of the Baby unit.

2. Plug the other end of the cable into your mains wall

socket and switch it on.

BT Digital Baby Monitor 400

Item code: 087429

BT Helpline 0800 145 6789

British Telecommunications plc
81 Newgate St, London, EC1A 7AJ

Use power supply unit item code: 077861

Made in
China

.

8

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Switching on and linking the Parent and Baby units

Before switching on, make sure the Parent and Baby
unit are at least one metre from each other. Any
closer and you might get audio feedback sounds.

1. Press and hold the
the orange Link indicator ashes.

2. Press and hold the

until all the LEDs on the unit briey light up. The
orange Link indicator will ash and then will remain

steady when the units have linked.

3. When the units are linked, the orange Link indicator
lights on the Parent and Baby units will stop
ashing. When the lights stay steady, your monitor

is ready to use.

Deciding where to put your units

The Baby unit should ideally be within 1 to 2 metres

of your baby. Make sure both the Baby unit and

mains power cable are connected securely and

they’re out of baby’s reach.
If the Parent and Baby units are too close together,

you’ll hear a high-pitched noise. That’s because the
units are designed to be put at a distance from one
another, such as in separate rooms.

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button on the Baby unit until

button on the Parent unit

Setting up

9

Setting up

Important

The two units will need to be linked before you can

start using them. If the link between the units is
broken, the Link indicator lights will ash while they

try to look for each other.

After 30 seconds, if the link is still broken, the Link
indicator lights will ash red. If the link is broken,

check that:

• the mains power is plugged in and switched on at

the Baby unit

• both units are switched on

• the batteries are charged in the Parent unit

• the Parent and Baby units are within range of each

other (in ideal conditions, that’s up to 300 metres
outdoors and 50 metres indoors).

10

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Using your Audio Baby Monitor 400

Switching on/o

Switching the Baby unit on

1. Press and hold the
ashes. When it’s nished linking, it’ll stop ashing
and remain steady.

2. To switch o, press and hold the

Switching the Parent unit on

1. Press and hold the
The LED lights will ash. The orange Link light will
also icker on and o while the units are linking.

When the units have found each other, your Parent
unit will go back to its idle screen.

2. To switch o, press and hold the

The screen will go blank and all the lights will

switch o.

button, the orange Link light

button again.

button on your Parent unit.

button again.

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11

Using your Audio Baby Monitor 400

The unit has ve volume levels
plus O (Mute). If you try to set
the volume higher or lower than
those, you’ll hear a beep.

Changing the loudspeaker volume on your
Parent unit

You can change the volume using the

and

buttons. If you've muted the sound, the mute light
will come on.

List of tones

Your Audio Baby Monitor 400 can produce various
tones. They have the following meaning:

Ton e Meaning

Single tone Conrmation (for example, saving a setting)

Fast double tone Error (for example, trying to change the

Fast triple tone System alert (for example, link lost or

You can turn o user alert tones by pressing any

button on the Parent unit.

volume but already reached maximum)

battery low)

12

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Using your Audio Baby Monitor 400

Resetting the units

Resetting either units means they’ll return to the
settings they came with.

1. Make sure the unit you’re resetting is switched o.

2. Switch it back on again by pressing and holding

down

3. Within four seconds of turning the power back on,
press and hold the

You should only reset if you’re having problems with
your monitor.

.

for at least a second.

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13

Help

If you have any problems setting up or using your baby monitor, see if these
common questions can help.

Why is the Parent unit beeping?

Take a look at page 12 for a list of the tones the Parent unit makes. It could be
beeping for a few dierent reasons.

• The link has been lost between your units. Check that the Baby unit Link indicator

is illuminated. If not, make sure the power adapter is still connected.

• The batteries are low. See page 7.
If the Parent unit still beeps after this, try switching the Baby unit o at the mains

power socket and removing the batteries for around 30 minutes. Make sure the
Parent unit is clean by wiping with a damp cloth. If this doesn’t work, call the
Helpline for advice.

Why isn’t the Link light coming on?

• Check that both units are switched on.

• Check the batteries in the Parent unit are installed properly and charged.

• Check that the mains power is plugged in and switched on at the Baby unit.

• Check that the units are within range of each other.

14

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Why aren’t the units linking?

• Make sure the units are within range of one another.

• Check if both units are turned on.

What do I do if the battery is showing as low on the Parent unit?

• Plug the unit into a wall power socket to charge it. It’s best to leave the unit
plugged in whenever you can, to make sure the batteries are always charged.

• To fully charge the batteries, the Parent unit should be on charge for about 16
hours if switched o and 24 hours if switched on.

• To speed things up, turn the Parent unit o when charging if it’s not being used.

Why is my Parent unit very quiet?

• You may have set the volume too low. See 11.

• You may have switched Mute on. Take a look at 11.

Why is there a high-pitched noise coming out of one of the units?

• The units might be too close to each other.

• The volume setting might be too high.

Still stuck?

Try bt.com/producthelp or call us on 0800 145 6789*. Calls to this number
made from within the UK mainland network are free. Mobile and international
call costs may vary.

Help

Need some help? Call 0800 145 6789* or go to bt.com/producthelp

15

General information

Cleaning

To clean, wipe with a damp cloth.

Guarantee

Your Audio Baby Monitor 400 is guaranteed for

12 months from the date you bought it.

Subject to the terms listed below, the guarantee

covers the repair of – or at BT’s or its agent’s
discretion, the option to replace – the Audio
Baby Monitor 400 or any part of it which is

faulty or below standard, or as a result of inferior

workmanship of materials.

Products over 28 days old from the date of

purchase may be replaced with a refurbished
or repaired product.

The conditions of this guarantee are:

• the guarantee shall only apply to defects that occur
within the 12-month guarantee period

• proof of purchase is needed

• the equipment is returned to BT or its agent

as instructed

• this guarantee doesn’t cover the batteries and

any faults or defects caused by accidents, misuse,
fair wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or repair
other than through approved agents

• this guarantee doesn’t aect your statutory rights.

16

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Within the 12-month guarantee period

Before returning your equipment, please read

Help starting on page 14 or contact us on
0800 145 6789*.

There’s also more help at bt.com/producthelp

In the unlikely event of a defect, we’ll issue a

Fault Reference Authorisation (FRA) number and
instructions for replacement or repair. You’ll need
the FRA number when returning the product. This
doesn’t aect your statutory rights.

Outside of the 12-month guarantee period

If your equipment needs repair after the guarantee

period or if you need technical assistance outside of
the 12-month guarantee period, call BT’s approved
technical support agent, Discount Communications
Ltd on 0800 980 8999*.

Returning your product

If you call us and we can’t x your problem, we’ll

give you a Fault Reference Authorisation (FRA)
number and ask you to return the equipment
to where you bought it. If possible, please pack
the equipment in its original packaging. Please
remember to include all parts, including cables and

batteries.

For guarantee purposes, proof of purchase is needed

– so please keep your receipt.

General information

How to recycle your equipment

Your baby monitor is classed as electrical or

electronic equipment, so DO NOT put it in
your normal rubbish bin.

It’s all part of the Waste Electrical and

Electronic Equipment (WEEE) Directive to recycle
products in the best way – to be kinder to the
planet, get rid of dangerous things more safely and

bury less rubbish in the ground.

You should contact your retailer or supplier for

advice on how to dispose of this product in an
environmentally friendly way.

R&TTE

This product is intended for use within the UK. This

equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, BT declares that this Audio Baby

Monitor 400 is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.

The Declaration can be found at bt.com/producthelp

User Guide formats

This document is also available in other formats,

such as Large print, Braille and Audio CD. If you
would like a copy, please call 0800 145 6789*.

Need some help? Call 0800 145 6789* or go to bt.com/producthelp

17

For a Better Future

We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.

To nd out about what we are doing, visit

bt.com/betterfuture

Free Technical Help & Support

0800 145 6789

bt.com/producthelp

Call us or go online if you have any
difficulties with your product

Ofces worldwide

© Britis h Telecommunic ations plc 2016.
Regist ered Ofc e: 81 Newgate Stree t, London EC1 A 7AJ.
Regist ered in England N o. 1800000.

Printed in China.

Design ed and produce d by The Art & De sign Partne rship Ltd.
Audio Ba by Monitor 400 (9/16) I ssue 1

*

C109831