BT Airway System User Manual

System

Airway

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Caller Display features require subscription to your network’s caller display service.

User Guide

In this guide

At a glance 3

Introduction 8

Unpacking 9 For your records 10 Safety Instructions 12

Setting Up 13

Where to place the controller 13 Setting up the handset 18 Installing and charging the handset battery 19 Using the handset 21 Making and receiving calls 23 Registering additional handsets to the controller 25 Registering Airway phone sockets to the controller 27

Configuring your system 30

Giving an extension a name 31 Setting specific lines for incoming and outgoing calls at an extension 32 Call barring 34 Remove an extension from the system 35 Call Forwarding 36 Setting tone or pulse dialling 39 Dialling Prefix 40 Adjusting hold and transfer times 41 Setting Time & Date 43 Viewing System Information 44 Changing Password 45 Accept a support call 46 Resetting Controller 47

Setting up an ISDN 48

Change ISDN mode 49 Enter point to point ISDN number 49 Add MSN 50 Change MSN 51 Delete MSN 52

Setting up the Airway answering machine 53

Select which lines are answered 54 Record, play or delete an outgoing message 55 Switch On/Off 56 Set number of rings 56 Time saver 57 Remote access 58 Answering mode 59

Connecting to a Computer 60

Introduction 60 Installing a Data Socket with

Windows 95 and 98 62 Installing a Data Socket with Windows NT 66 Uninstalling Airway Software 74 Registering a Data Socket with your Controller 75 Starting the Airway network 77 Connecting your controller to the Internet 78 Folder and Printer sharing 82 Configuring your Airway System from a PC 84

Installing Dial-up Networking and TCP/IP 90

Installation with Windows 95 and 98 90 Installation with Windows NT 99

Using other handsets 102

Making and receiving calls 103

General information 105

Cleaning 105 Service 105 Technical information 106

Help and advice 108

Technical specifications 111

Software licence agreement 113

Index 115

Wall mounting the controller 120

Wall mounting template 121

At a glance

SSeerriiaall ccoonnnneeccttiioonn ssoocckkeett

For connecting a modem

TTeelleepphhoonnee lliinnee ssoocckkeettss

For connecting to incoming phone lines.

MMaaiinnss ppoowweerr ssoocckkeett

BBaacckk--uupp bbaatttteerryy ccoommppaarrttmmeenntt

Takes a PP3 9V battery

Controller

IISSDDNN lliinnee ssoocckkeett

For connecting to ISDN2 line (if Airway ISDN card fitted)

Data socket

Serial connection socket

For connecting a PC

Mains power socket

For full details see the Handset User Guide.

HANDSET

Opens the menus.

Scrolls down through the screens.

TALK

Dials a number

Selects a highlighted item

Starts or confirms an action.

END CALL

Lets you hang up, end an action,

go back one screen, and delete

a character.

When a menu is open, press for

two seconds to go back to the

standby screen.

When editing an entry, press

for two seconds to delete all

characters.

PWR

Switches the handset ON.

Airway

Dial Number

0123456789

PWR

Airway

Charging

contacts

CHARGER

MENU STRUCTURE FOR

Network Time/Date System Info

Extensions

Configure

Edit Name

Lines out

Ring in

Call barring

Remove

Call Forward Signalling

Tone

Pulse

Dial Prefix

Press MENU

Settings

Controller

Enter password

THE AIRWAY CONTROLLER

Password ISDN Ans Machine Reg Mode On

Timers

Hold

Transfer

Mode

Point to point

Point to Multipoint

MSNs

Lines

Greetings

Turn On/Off

Ans delay

Time saver

Remote use

Answer Only

Turn delay On/Off

Support Call

Reset Config

Introduction

Ideal for the home or small office, Airway allows you to link a number of telephones, computers and fax machines into a single system without any internal telephone wiring.

The heart of the network is the Controller. This provides the wireless link to the telephone handsets and sockets. Data Sockets are used to connect computers and the Phone Sockets to connect faxes and traditional phones. Up to 16 handsets and sockets can be registered to one controller.

About this guide:

The System Guide describes how to install and set up the system. It covers:

• How to install and use the Controller

• How to register a handset

• How to register a corded phone or fax machine

• How to install a Data Socket on a computer

• How to change system settings using an

Airway Handset

• How to change system settings using the

Airway Web Pages

• How to access the Internet

• Troubleshooting

Airway Handset User Guide

The separate Airway Handset User Guide included in the Starter Pack describes how to use a handset to make and receive calls, and to access relevant features like Call Transfer. Please refer to this for more information on these topics.

INTRODUCTION

Unpacking your Airway System

If any of the parts are missing or broken please contact your retailer. If you have the Airway Starter Pack

Two-line Four-line

system system

Controller 1 1

Handset 1 2

Handset Charger 1 2

NiMH Battery pack 1 2

9V battery 1 1

Data Socket 1 1

Plug mounted 13 amp mains adaptors 3 4

Telephone line cords 2 4

CD ROM 1 1

Serial cable 1 1

Self-adhesive protective feet

Wall plugs and screws for wall mounting

Handset user guides 1 2

System user guide 1 1

INTRODUCTION

Dial

Airway

Number

0123456789

P W R

Airway

If you have the Airway Controller Pack

Controller.

1 9V battery.

1 Plug mounted 13 amp mains adaptor.

2 or 4 telephone line cords (for 2 or 4 line system, see box).

Sheet of self-adhesive protective feet

Wall plugs and screws for wall mounting

1 system user guide

For your records

The Controller’s serial number is located on the label underneath the Controller. Write down the serial number in the space provided – you will need this information should you wish to call the BT Airway Helpdesk.

For warranty purposes, proof of purchase is required, so please keep your receipt.

Date of purchase:

Place of purchase:

Serial number

INTRODUCTION

To prevent anyone else changing the settings you choose for your Airway system, you can change the system password. You can change the password from any Airway Handset registered on the system. The original password in 0000. Note that the password will reset to 0000 if the controller’s power supply and battery are disconnected.

Enter your 4 digit system password here:

You may find it helpful to note down the telephone number of each line. You will need this information to set some of the features specific to individual lines.

YOUR TELEPHONE NUMBERS

Line 1

Line 2

Line 3

Line 4

ISDN

MSN1

MSN2

MSN3

MSN4

MSN5

MSN6

INTRODUCTION

Use only the approved handset battery pack provided. Use only the power supply provided. Using an unauthorised power supply will invalidate your warranty

and may damage the telephone. Spare batteries, power supplies and other ancillary items are

available from the Airway Helpline on 0845 602 1790. Do not open the controller, handsets or sockets. This could expose

you to high voltages or other risks. Contact the Airway Helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids. This product should not be used near emergency/ intensive care medical

equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to

avoid damage.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your product could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cords for the duration

of the storm.

Safety instructions

SAFETY INSTRUCTIONS

Setting up

Where to place the Controller

Install the Controller close enough to the mains power socket and telephone wall sockets so that the cables will reach.

If there is no single location where all phone lines are present, you may require extension cables.

Airway works by sending and receiving radio signals between the controller and other devices. The strength of the signal depends on where you site the controller. Generally, the higher the better.

You can either wall-mount the Controller (see page 121) or place it on a stable, flat surface such as a desk or tabletop.

If placing the Controller on a flat surface, stick the self-adhesive feet to the underside of the Controller.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Range

Airway has a range of up to 300m outdoors and 50m indoors. The range may be affected by being near water (e.g. large ponds, lakes and the sea) as well as large metal objects (e.g. radiators, metal partition walls and steel girders).

SETTING UP

If you have purchased the Airway ISDN card and Answering machine card, these cards should be installed before you connect Airway to the telephone network or power. See page 16.

1 Connect the telephone line cords

If you do not have modern phone sockets, call BT and ask for a BT engineer to come and fit the correct type. This is a chargeable service.

Plug the supplied telephone line cords into your telephone wall sockets.

2 Plug the other end of the telephone line cords into

the controller

These are marked Line 1 and Line 2 (plus Lines 3 and 4 on the 4-line system).

Line 1

To telephone wall sockets

Line 2

Line 1 socket

Line 2 socket

Line 2 controller

SETTING UP

Line 1

To telephone wall sockets

Line 2

Line 3

Line 4

socket

Line 3

socket

Line 2

socket

Line 1

socket

4-line controller

3 Install the back-up battery

Remove the Controller cover. Insert the 9V battery.

Replace the cover.

In the event of a mains power failure the back-up battery keeps your Airway controller working for around 30 minutes.

SETTING UP

Battery low warning

When the back-up battery needs to be replaced, all handsets in the network display a Controller Low Battery warning.

4 Connect the power cable

When the power is switched on, the green lights on the line sockets will flash briefly, then stay on if there is a telephone line connected to the socket.

5 To install an Airway ISDN card or Airway

Answering Machine Card

This section only applies if you have purchased the

Airway ISDN or Answering Machine card.

Unplug the controller from the power.

Remove the controller cover and take out the back-up battery.

SETTING UP

Place the card carefully into the slot at an angle.

Pull gently on the card until it is sitting in an upright position. Press firmly and evenly down on the card to ensure that it is properly seated in the slot.

Replace the battery and controller cover.

Reconnect the power cable.

Airway

ISDN

Remove the card from its electrostatic bag and insert it into an empty expansion slot on the Controller. The label should face the edge of the Controller with the sockets.

SETTING UP

Pull upright

Push

down

Slot into position

6 Connecting to ISDN

The ISDN card must be installed in the Controller before you can connect an ISDN line.

Plug one end of the ISDN line cord into the ISDN socket on the Controller. Plug the other end of the ISDN line cord into your ISDN wall socket.

ISDN Socket

To ISDN wall socket

Setting up the Handset

The Airway Handset User Guide contains full details on using the handset. This guide tells you how to set-up your system with a handset.

Note

The screen on your handset may look slightly different from the illustrations in this manual, depending on how many lines and option cards you have.

Important

The handset that comes with your starter pack is already registered to the Controller, see page 25 for details on how to register additional handsets.

SETTING UP

Installing and charging the handset battery

1 Install the rechargeable battery pack in the handset

2 Connect the charger to the mains power

Plug the mains cable into the charger.

Place the handset into the charger and plug into the mains power. When switched ON the green charging light comes on.

SETTING UP

3 Charge the handset battery for at least 12 hours

Your handset is supplied with NiMH batteries. To help them last as long as possible, we recommend that you charge your handset continually for a least 12 hours before use, although the handset will work after 30 minutes.

The green light on the charger goes off when the battery is fully charged.

Battery indicator

4 Switch the handset on

Press and hold down the #PWR button for a few seconds until the display comes on.

If the handset is registered with the Controller the display will look like this:

Note

The charge capacity of the batteries will reduce with time as they gradually wear out, so reducing the talk/standby time of the handset.

Fully discharging the batteries at least once a week will help them last as long as possible.

Under no circumstances attempt to recharge non-rechargeable batteries.

SETTING UP

The three function buttons also select the options presented above them in the display.

Opens the menus. Scroll down through the screens. Dials a number.

Selects a highlighted item. Starts or confirms an action.

Lets you hang up, end an action, go back one screen, and delete a character.

Press for two seconds to go back to the standby screen at any time.

When editing an entry, press for two seconds to delete all characters.

Function buttons

Using the handset

The Main Menu

When the handset is not being used the standby screen is displayed.

SETTING UP

Press to display the main menu.

The main menu displays all of the lines connected to the Controller.

Press to return to the standby screen.

Press to display the main menu. Press to select

Directories

Press to scroll down to the directory you want.

Press to select.

Press to return to previous screens.

Directories

Sel

SETTING UP

Making and receiving calls

To make an external call

Enter the number to be dialled. Delete any mistakes by pressing .

Press to call on the first available line.

Note

If your Airway is connected to a switchboard, you may need to dial a number (often 9) to get an outside line followed by the number you want.

0-9

Call

To choose the line you want to use

This allows you to keep specific lines free for incoming calls.

Press to display the main menu. Scroll down to the line you want to use. Press to select the line.

Dial the number you want.

Sel

0-9

SETTING UP

To make an internal call

You can make internal calls between handsets or telephones connected to Airway phone sockets.

Press to display the main menu. Scroll down to highlight

Internal

. Press to select. Scroll down to the extension you want

to call. Press to call the extension.

Sel

To end a call

Press to hang up.

End

To answer a call

When the telephone rings the display shows

Press to answer the call.

If the handset is placed in the charger, just lift it out and talk. You do not need to press any buttons.

Internal Line 1

Line 2

Line 3 Line 4

Sel

SETTING UP

Registering additional handsets to the Controller

To put the Controller into registration mode

From an already registered handset. Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

). Press to confirm. Scroll down to

Reg Mode On

Press to select. You now have 90 seconds to register the new handset.

Sel

0000

Note

If it is the first handset to be registered switch off the power to the controller. Switch the power on again. You now have 90 seconds to register the handset.

SETTING UP

From the new handset. Press to display the main menu. Scroll down to

Settings

. Press to select. Press to select

Handset

Scroll down to

. Press to select. Press to select

Add

Enter the system password. (Original setting is

0000

). Press to confirm Once registered the name of the Controller is displayed.

You can change this name. Press to confirm

Sel

0000

BASE NOT FOUNDorFULL

If you receive this message check the following:

•Is the Controller plugged into the mains power properly?

•Did you enter the password correctly. The original password is

0000

•Are you within range of the Controller? The maximum range is 300 metres outdoors and 50 metres indoors.

•Have you already registered the full 16 handsets and sockets to the Controller.

Each Airway handset may be registered with up to 10 different controllers, but can only be connected to one controller at a time. The Airway handset User Guide describes how to set a handset to a new controller.

SETTING UP

Registering Airway phone sockets to the controller

To register an Airway phone socket your phone or fax machine must have ✱and #buttons (Airway phone sockets are available separately).

Connect the telephone connection adaptor to the Airway phone socket.

Plug the line cord from the telephone/fax machine you are going to use for registration into the socket on the telephone connection adaptor.

SETTING UP

Connect the power cable into the power socket on the Airway phone socket, and switch on the power.

To register the socket to the Controller

From an already registered handset, put the Controller into registration mode.

From an already registered handset. Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

). Press to confirm. Scroll down to

Reg Mode On

Sel

0000

SETTING UP

Press to select. You now have 90 seconds to register the new handset.

At the phone/fax machine connected to the Airway phone socket:

Dial . Enter the system password. (Original password =

0000

Hang up the phone or wait for the fax machine to hang up automatically.

The light on the Phone Socket will stop flashing once the Socket is registered to the Controller. The Phone Socket is now ready to use.

The first phone socket installed will be assigned the extension number 50, the second will be 51 and so on.

All Airway handsets registered to the Controller will now display the Phone Socket and its extension number under Internal on the Main Menu.

PWR

0000

Sel

Note

To make an internal call, dial the 2-digit extension number you want to call.

To make an external call, dial 9 followed by the telephone number you want to call.

SETTING UP

Configuring your system

You can set up your Airway system to work in the way that you prefer. Handsets and phone sockets can be given the names of their users. Extensions can be set to ring out and receive calls only on specified phone lines, and individual handsets can be barred from making certain types of call.

All this can be set-up from any Airway handset registered to the Controller. In addition, many features can also be set-up via a PC connected to an Airway Data Socket (see page 60).

Note

Whenever you want to make changes to the system settings, you need to enter the system password for your Controller. This is a security measure which helps prevents unauthorised users changing these settings.

CONFIGURING

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Press to select

Network

Press to select

Extensions

Press to select

Configure

. Scroll down to the extension number you want. Press to select. Press to select

Edit Name

. Press to delete the existing name. Enter the new name. Press to confirm.

Sel

Del

0000

A-Z

To enter a name

Giving an extension a name

You can enter a name for each handset and phone socket registered to your Controller. For example, these could be the user’s name or the location where the extension is normally kept.

CONFIGURING

For example, to enter the name John: Press four times to enter a capital J. Wait for the cursor to move to the next space. Press three times to enter

O. Press twice to enter H. Press twice to enter N. Press when the name is correct.

Special characters

Once to insert a dash (–). Twice to insert a period (.). Three times to insert a space. To go back a space.

To enter a name with your handset keypad

Del

To set specific lines for incoming and outgoing calls at an extension

By default extensions are set to make and receive calls on all lines.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

Sel

CONFIGURING

Press to select. Enter the system password.

(Original password =

0000

) Press to confirm. Press to select

Network

Press to select

Extensions

Press to select

Configure

. Scroll down to the extension number you want. Press to select. Scroll down to

Lines out

Ring in

. Press to select. Scroll down to the line you want. A tick appears beside the line when it is selected. Press to

deselect it and the tick disappears. Press again and the tick reappears.

To return to previous screens.

Sel

0000

Sel

Lines Out

Line 1 ✓

Line 2 ✓ Line 3 ✓ Line 4 ✓

CONFIGURING

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Press to select

Network

Press to select

Extensions

Press to select

Configure

Scroll down to the extension number you want.

You can prevent an extension from being able to make certain types of call by selecting one of the pre-set options.

Call Barring options.

Yes means the call can be made.

Internal calls System directory National calls International

Emergency calls External calls Operator calls calls

Level 3 Yes No No No

Level 2 Yes Yes No No

Level 1 Yes Yes Yes No

None Yes Yes Yes Yes

Call Barring

To set Call Barring on an extension

Sel

0000

CONFIGURING

Press to select. Scroll down to

Call barring

. Press to select. Scroll down to the level of call barring you want Press to select. A tick appears beside the option selected. To return to standby.

Sel

You can de-register a handset or phone/data socket from the Controller.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Press to select

Network

Press to select

Extensions

Scroll down to

Remove

. Press to select. Scroll down to the extension number you want to remove. Press to select. Press to confirm de-registration.

To remove an Extension from the system

Sel

Yes

Sel

0000

CONFIGURING

You can forward all incoming calls on a specified phone line to another number.

To enter a number to which you want calls forwarded

Call Forwarding

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password.

(Original password =

0000

) Press to confirm. Press to select

Network

Scroll down to

Call Forward

. Press to select. Scroll down to the line you want calls forwarded from. Press to select. Scroll down to

Edit Number

Press to select.

Enter the number to which you want calls forwarded.

Enter Line 1 Fwd Number

Sel

0000

0-9

CONFIGURING

Press to confirm.

To forward calls to a specific extension

Enter the 2 digit extension number.

To forward calls on the first available line

Press the 9 button then enter the number to which calls should be forwarded.

If your Airway is connected to a switchboard, you may need to first enter an additional dialling prefix (normally 9). Ask your switchboard operator for details.

To forward calls on a specific line

Enter the 2-digit line number. Press the MENU button. Press to enter a pause digit. Enter the phone number to which calls should be

forwarded. Press to confirm.

0-9

Sel

Outgoing line numbers

4-line system 2 line system

Line 1 01 01

Line 2 02 02

Line 3 03

Line 4 04

ISDN1 (if fitted) 05 05

ISDN2 (if fitted) 06 06

CONFIGURING

To switch call forwarding on and off

Once you have set a number to which you want calls forwarded, you can switch the setting on or off whenever you want.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Press to select

Network

Scroll down to

Call Forward

. Press to select. Scroll down to the line you want forwarded. A tick will

indicate if the line is already forwarded. Press to select. Press to turn on. Press again to turn off. Press to return to previous screen.

Sel

0000

CONFIGURING

To set TONE or PULSE dialling

Your Airway system is pre-set to TONE dialling. You may change this setting on any of the lines.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Press to select

Network

Scroll down to

Signalling

. Press to select. Scroll down to the line you want to change. Press to select. Scroll down to

Tone

Pulse

Press to select. A tick appears beside the selected item. Press to return to previous screen.

Line 1

Tone ✓

Pulse

Sel

0000

CONFIGURING

To set a dialling prefix when connected to a switchboard

If you are using Airway with a switchboard, you may need to dial a prefix (usually 9) to get an outside line. Airway can automatically insert this prefix for you when making calls with Automatic Line Selection (where you first enter the phone number before pressing to make a call).

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Press to select

Network

Scroll down to

Dial Prefix

. Press to select. Scroll down to the line you want. Press to select. Enter the appropriate dial prefix. The Controller will dial it

automatically before every external call made with Automatic Line Selection on this line.

Press to confirm.

Sel

0000

0-9

CONFIGURING

Note

Some switchboards require a pause to be entered as part of the dial prefix. When entering the dial prefix you can insert a pause by:

Press

Display shows

Pause Digit

Press . A pause is entered.

Sel

Note

If you manually select a particular line to make your call then you will need to dial the prefix yourself. This is so that you can call extensions on the switchboard where the prefix is not required. If you wish to store both external numbers and switchboard extension numbers in the Airway directories, we recommend that you do not set up line prefixes and that you include the prefix in your directory entries. This also applies if you wish to use Automatic Line Selection with a mixture of external numbers and switchboard extension numbers.

To adjust the length of time calls can be kept on Hold or on Transfer

The Hold Timer determines how long a call is kept on hold before the handset that placed it on hold is rung back.

The Transfer Timer determines how long a call which has been transferred will go unanswered before it rings back.

The original setting for both is 60 seconds. You can also switch the timer off so that no time limit is set.

Press to display the main menu. Scroll down to

Settings

Press to select.

Sel

CONFIGURING

Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Press to select

Network

Scroll down to

Timers

. Press to select. Scroll down to

Hold

Transfer

Press to select. Delete any existing number entered. Enter the number of seconds you want – between

20 and

360 seconds or 0 to switch the timer off.

Press to return to the

Timers

menu.

To return to standby.

Timers

Hold

Transfer

Sel

Del

0000

Hold (20 - 360s 0 to disable timer)

Transfer (20 - 360s 0 to disable timer)

0-9

CONFIGURING

If you subscribe to BT’s Caller Display service the time and date (month and day) are automatically updated whenever a call is received.

You can also set the time and date manually. Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password.

(Original password =

0000

) Press to confirm. Scroll down to

Time/Date

. Press to select. Press to delete the existing entry. If you do not wish to

change the entry press . Enter the time in 24 clock format,

e.g.

0930 =

9.30am

, 1724 =

5.24pm

Press to confirm. Display shows

Enter Date

Press to delete the existing entry.

To set the Time and Date

Enter Time (hhmm)

1724

Sel

Del

0000

0-9

CONFIGURING

Enter the date in dd mm yy format. e.g. Enter 15 August 2000 as 150800.

Press to confirm. To return to standby.

Enter Time (ddmmyy)

011299

0-9

To view Airway System Information

This may be requested if you phone the Airway Helpline. Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

System Info

Press to select.

Press to return to previous screen.

Software

Version

1.68 17:28:4 3 11/2

Sel

0000

CONFIGURING

To change the system Password

To turn registration mode on

You can set any 4-digit password in order to protect the system settings you have selected for your Airway phone system. The system password is needed in order to make any changes to the system.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Password

. Press to select Enter the new four digit password. To confirm. Enter the new password again. To confirm. Be sure to write your new password down and

keep it in a safe place. Note that the system password will return to its original

setting if the controller power supply and battery are disconnected.

See registering an additional handset,

page 25.

Sel

0000

0-9

CONFIGURING

To accept a support call

Selecting support call enables the controller to accept the next incoming call as a technical support call from the helpdesk. This may be requested if you phone the Airway Helpline for assistance.

No technical calls can be accepted unless you have selected this option.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Support call

Press to select.

Sel

0000

Note

The controller will wait for up to 10 minutes to accept the next incoming call as a support call. To reset the system before this time, switch off the power and remove the backup battery.

CONFIGURING

You can return your Controller to its original settings. This means you will need to re-register all handsets and sockets – including the original pre-registered handset and data socket that came with your Airway system. You will also need to re-enter all of the configuration settings and re-enter all system directory entries.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Reset config

. Press to select. Press to confirm.

Press to cancel.

To reset the Controller

Sel

Yes

0000

CONFIGURING

Setting up ISDN

Airway works with ISDN in both point-to-point and point-to-multipoint modes.

Does your ISDN line have a single number?

A single number means your ISDN line is in point-to-point mode. Calls are made and received on both channels with this number. The 2 channels appear separately as ISDN1 and ISDN2 in the line status display.

Does your ISDN line have more than one number?

In point-to-multipoint mode your 2 ISDN channels can make and receive calls using up to six separate phone numbers in addition to your normal phone line numbers. These are called Multiple Subscriber Numbers (MSNs). Airway treats MSNs like all other lines. So you can assign an MSN number to an individual handset for incoming and outgoing calls. If you want to have more than one number on an ISDN line, contact your network provider.

Note

Your Airway Controller must have an Airway ISDN card installed and an ISDN line connected (see pages 16-17) before you can use the features in this section.

ISDN

To change ISDN mode

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

ISDN

. Press to select. Press to select

Mode

Press to change

Mode

Sel

Yes

0000

To enter your point to point ISDN number into the system

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

ISDN

Sel

0000

ISDN

Press to select.

Scroll down to

Number

. Press to select. Enter the national code (e.g. 44 for the UK). Press to confirm. Enter the area code. Press to confirm. Enter the local number for your ISDN line. Press to confirm.

Note

If the ISDN P to MP screen is displayed, your system is in point to multi-point mode. Follow the steps under “To change ISDN mode” to set point to point mode then return to this section.

Sel

To add an MSN into the system

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

ISDN

Press to select.

Sel

0000

ISDN

0-9

Scroll down to

Msns

. Press to select. Press to select

Add MSN

. Enter the number. Press to confirm.

Note

If the ISDN P to P screen is displayed, your system is in point to multi-point mode. Follow the steps under “To change ISDN mode”

to set point to point mode then return to this section.

Sel

To change an MSN

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

ISDN

. Press to select. Scroll down to

Msns

. Press to select. Scroll down to the

MSN

you want to change.

Press to select.

Sel

0000

ISDN

0-9

Press to select

Edit

. Edit the number. Press to confirm.

Sel

0-9

To delete an MSN

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

ISDN

. Press to select. Scroll down to

Msns

. Press to select. Scroll down to the

MSN

you want to delete. Press to select. Scroll down to

Delete

Press to delete.

Sel

0000

ISDN

Setting up the Airway Answering Machine

Note

Your Airway Controller must have an Airway Answering Machine card installed (see pages 16-17) before you can use the features in this section.

The Airway Answering Machine card plugs into an expansion slot on the Airway Controller. Messages can be played back through any Airway handset or remotely through a TouchToneTMtelephone. The Airway handset User Guide and the Airway Answering Machine User Guide contain instructions on how to playback messages. This guide describes how to configure the Answer Machine in your controller. In order to switch on the answer machine or change any settings you will need the System Password.

Features include:

• Up to 20 minutes record/announcement time

• Answering of all incoming lines connected to the Controller (unless restricted via Setup)

• Two default greetings and two personal greetings

• Remote access from any TouchToneTMphone

• Time/Date Stamp

ANSWERING MACHINE

The Answering Machine automatically answers incoming calls on all lines connected to the Controller. You can turn the answering machine on or off for each line.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Ans Machine

. Press to select. Press to select

Lines

. Scroll down to the line you want. Press to switch the answer machine on or off for that line.

When on, a tick is displayed next to the line. Press to return to the previous screens.

To select which lines are answered

Sel

0000

Note

If Call Forwarding is turned on for a line, that setting takes precedence over the Answering Machine.

ANSWERING MACHINE

To record, play or delete an outgoing message

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Ans Machine

. Press to select. Scroll down to

Greetings

. Press to select. Scroll down to the Greeting you want. Press to select. Scroll down to

Re-Record, Playback

Delete

. Press to select. If you select

Re-Record

, the answering machine instructs

you to record your message after the tone. To stop recording.

Sel

0000

ANSWERING MACHINE

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Ans Machine

. Press to select. Scroll down to

Turn Off/On

Press to switch between Onand

Off

To turn the Answering Machine On/Off

Sel

0000

To set the number of rings before a call is answered

The Answer Delay is the number of rings before the answering machine answers a call. You can choose from 2 to 9 rings (The original setting is 4).

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

)

Sel

0000

ANSWERING MACHINE

Press to confirm. Scroll down to

Ans Machine

. Press to select. Scroll down to

Ans Delay

. Press to select. To remove the existing number Enter the new number between

2 and 9.

Press to confirm.

Sel

Del

The Time Saver feature is helpful when you ring in from another phone to play back your messages. When Time Saver is turned ON, the Answering Machine will answer after only 2 rings if you have new messages. If no new messages have been recorded, the Answering Machine answers after the number of rings specified under Answer Delay.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Time Saver

Press to switch between Onor

Off

. A tick is shown when On.

To turn the Time Saver On/Off

Sel

0000

ANSWERING MACHINE

0-9

You can turn the remote access feature on or off to prevent anyone from ringing in to play back messages. When switched on, anyone knowing the System Password will be able to dial in and playback messages. The original setting is on.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Ans Machine

. Press to select. Scroll down to

Remote Use

Press to switch Onor

Off

. A tick is shown when On.

To turn Remote Access On/Off

Sel

0000

ANSWERING MACHINE

To select the answering mode

When set to Answer/Record Mode, the Answering machine plays the Answer/Rec greeting and allows the caller to leave a message.

When set to Answer Only mode, or when the message capacity is full, the Answering Machine plays the Answer Only greeting and then disconnects without allowing the caller to leave a message.

Press to display the main menu. Scroll down to

Settings

. Press to select. Scroll down to

Controller

. Press to select. Enter the system password. (Original password =

0000

) Press to confirm. Scroll down to

Ans Machine

. Press to select. Scroll down to

Ans Only

Press to select. When on a tick is displayed.

Sel

0000

ANSWERING MACHINE

Connecting to a computer

Using Data Sockets, you can connect up to four PCs to your Airway system.

You can change the settings of your telephone system from an attached PC, and access the Internet through the Controller.

When you have two or more PCs connected, your Airway system can act as a computer network in order to share resources between your PCs.

Each PC you want to add to your Airway system must be installed separately.

Note

This guide assumes that you have a basic user’s understanding of PCs and MS Windows.

Serial Cable

Airway Data Socket

Before you start

Make sure you have the following items from your Airway Starter Pack:

Data Socket mains power adaptor

Airway CD-ROM

You may also need your original Windows 95, 98 or NT disks.

COMPUTER

PC System Requirements

• Pentium processor with 16MB RAM

• Microsoft Windows 95, 98 or NT operating system

• A world wide web browser e.g. Microsoft Internet Explorer or Netscape Navigator

• 10MB of free disk space

• CD-ROM drive

• A free serial port

If you are unsure of your PC’s specification or compatibility, please refer to your PC manual or equipment supplier.

Installation instructions

Windows 95 or 98 – turn to page 62. Windows NT – turn to page 66.

COMPUTER

WARNING

Before loading the Airway CD ensure that the Data socket is not connected to your computer or the mains power supply.

Installing a Data Socket with Windows 95 and 98

Windows 95 and 98 uses Plug and Play technology to detect when new hardware is installed. The Data Socket will be installed by loading the Airway CD, connecting the data socket to your PC and restarting the system. With older versions of Windows 95, you will be asked to upgrade Dial-Up Networking version 1.3.

Insert the Airway CD into the CD-ROM drive of your PC. Windows should autorun the installation software.

If the software does not start after a few seconds the autorun feature has been turned off on your system. Double click on the

My Computer icon on the desktop to display the window

on page 63.

1 Install the Airway Software

COMPUTER

Double click on the drive containing your Airway installation CD, e.g. D:

The setup screen is displayed. Click

Next> to continue.

The software will check that your PC is ready to work with Airway.

Your PC may require additional software to be installed from your Windows system disk. Ensure that you have this available before continuing.

The Installation software will show all requirements for the Airway Data Socket to operate. Do

not connect the Serial

cable yet. Click NEXT> to continue. The installation software will check your system and

determine any additional steps that may have to be completed for the Airway Data Socket to function. Follow the instructions on screen.

(For information on installing TCP/IP networking and Dial-up networking, turn to page 90 of this guide).

The installation software will then show where it will install the Airway software on your PC.

Click

Next> to continue (or Browse button if you wish the

software to install in a different location).

COMPUTER

Now choose how you want the Airway software to be started on your PC.

Click

Next> to continue.

The installation is now ready to begin. Select Next> to continue.

The files will now load onto the system.

COMPUTER

When the screen below appears: Connect the Airway Data Socket to your PC and the mains

power. Click

OK.

The system will now need to be restarted for the changes to take effect.

Remove the CD Click

Finish.

Windows will shut down and restart. The installation process will now complete automatically.

You are now ready to register the Data Socket, go to

Registering the Data Socket with your Controller (page 75).

2 Connect the data socket to your PC

COMPUTER

Installing a Data Socket with Windows NT

WARNING

Ensure that the Data socket is not connected to your computer and that the power supply is not connected to the data socket.

1 Install the Airway Software

Windows NT 4.0 does not support Plug and Play technology. The Airway software and Data Socket must be installed manually.

Insert the Airway CD into the CD-ROM drive of your PC. If the software does not automatically run after a few

seconds the autorun feature has been turned off on your system. Double click on the

My Computer icon on the

desktop to display the window below.

Click on the drive containing your Airway installation CD. Click on the Setup icon to run the installation program.

COMPUTER

The Airway Data Socket Setup screen is displayed. Click Next> to continue.

The Installation software will show all requirements for the Airway Data Socket to operate.

Click

Next> to continue

The installation software will check your system and determine any additional steps that may have to be completed for the Airway Data Socket to function. Follow the instructions on screen. (For information on installing TCP/IP networking and Remote Access Service, turn to page 90 of this guide.)

The installation software will then show where it will install the Airway software on your PC.

Click

Next> to continue (or Browse if you wish the software

to install in a different location.) Now choose how you want the Airway software to be stored

on your PC.

COMPUTER

Select Next> to accept.

The installation is now ready to begin. Click

Next> to continue.

The files will now load onto the system. The screen on page 69 will show any additional installations

that will need to take place before the Airway Data socket will be properly installed.

COMPUTER

Read this section carefully and click Next> to continue.

2 Install the data socket on your PC

When the screen below appears: Connect the Airway Data Socket to your PC and the mains

power supply. Click OK.

Restart your PC for the changes to take effect by

Removing the CD and Clicking Finish.

COMPUTER

When your PC has restarted: Click on Start. Select

Settings and Control Panel. Double click the Modem icon on the Control Panel window. If no other modems have been installed, you will see the

Install New Modem window as shown below. If there are other modems, then click

Add….

Ensure that Don’t detect my modem… is ticked and click Next> to continue.

In the Manufacturers window click on Airway and highlight Airway Data Socket in the Models window.

Click

Next> to continue.

COMPUTER

Highlight the COM port that your Airway Data Socket and serial cable are connected to and click Next> to continue.

Click Finish to continue.

COMPUTER

3 Configure Dial-Up Networking

Restart your computer. When restarted, select Start, then Settings, then Control

Panel and double click the Network icon. Screen shows:

Select the

Services tab.

COMPUTER

Double Click on Remote Access Service.

Click on

Add…

The Add RAS Device dialog will be displayed.

If there is already an entry for the COM port to which the Airway Data Socket is attached, remove it by highlighting the entry and clicking Remove.

From the list of RAS Capable Devices select Data Socket and click OK.

In the Remote Access Setup window click Continue and then Close. Windows NT will display a number of messages regarding Binding Configuration, Storing and Review.

To complete installation of the Data Socket, remove the Airway CD and restart your PC.

You are now ready to register the Data Socket, go to

Registering the Data Socket with your Controller, page 75.

COMPUTER

Uninstalling the Airway Software

The uninstall process for all versions of Windows is very similar.

To uninstall the Airway software

Turn off your PC. Unplug the Data Socket from the serial port on your

computer. Restart your PC.

From the desktop:

Double click on the My Computer icon. Double click on Dial-up networking. Delete the Airway Networking icon.

From the desktop:

Right-click on the My Computer icon and select properties. Click on the Device Manager tab. Double click on

Modem. Click on Airway Data Socket to select it. Click Remove. Now open the control panel by clicking

My Computer on the desktop (or by clicking Start then Settings then Control Panel.)

Double click on the Add/Remove Programs icon. Click on

Airway Data Socket. Click on Add/Remove. Confirm the uninstall by clicking

Ye s.

The software has now been removed.

COMPUTER

Registering a Data Socket with your Controller

Once the Data Socket is registered with the Airway Controller, you can use your PC to make changes to the configuration of your Airway system.

WARNING

If your Data Socket came as part of a Starter pack including a Controller, then it is pre-registered to that Controller.

To register a Data Socket with your Controller

Open the Airway software: Select the Start menu then Programs then Airway and then

the Airway program.

Click on the shortcut on your desktop.

When the software is running the Airway icon is displayed in the system bar at the bottom right of your desktop.

Right-click on this icon to display the menu.

COMPUTER

Click on Data Socket.

Windows displays The Data Socket web page. This is provided by the Airway Controller and does not require access to the internet.

Click the

data socket registration screen.

Use a handset to put the Controller into Registration Mode

(see ‘Turning Registration Mode On’, page 25).

Enter the System password (or access code) on the registration screen (original setting =

0000

COMPUTER

Select the Start menu then Programs then Airway and then the Airway program.

Click on the shortcut on your desktop.

The Airway icon will now be displayed in the system bar at the bottom right of your desktop.

You can use all of the Microsoft Windows network functionality to share files, printers and other resources.

Click Register. Registration happens automatically and can take up to 30 seconds.

Wait for the Airway software to disconnect and reconnect to the Controller to complete the process. If the Airway software does not disconnect automatically, click on the Airway icon and disconnect/reconnect manually.

Starting the Airway Network

Once the Data socket is registered with the Controller, you can use your PC on your Airway network.

To start the Airway software

COMPUTER

Right-click on the Airway icon in the system bar to display the Airway menu.

Click on Disconnect.

To disconnect from the Airway Network

The Airway controller contains an Internet Gateway which allows all PCs on the Airway data network to share a single Internet connection.

An analogue modem or an Airway ISDN card must be connected to the controller through which it can dial-up your Internet Service Provider (ISP). The Gateway can store the details of five different ISPs. You can only connect to one ISP at a time.

Your PCs must be connected to the Airway network by Airway Data Sockets in order to make use of the Internet Gateway.

Connecting your Controller to the Internet

Plug in an external Analogue Modem

Choose one of the following options. a)

Using an external modem on a shared phone line.

A phone line connected to both the modem and the Airway controller can be used to make Internet calls and voice calls from handsets or phone sockets.

COMPUTER

Your modem may have sockets to plug both your telephone line and your controller into. If your modem only has a connection for the telephone line, you will need to use an adaptor that allows connection of both your modem and the Controller to your telephone wall socket.

Connect one end of the modem serial cable to the modem as described in the modem’s user manual.

Connect the other end of the serial cable to the serial port on the Controller.

Connect the modem to the controller and telephone line.

Using an external modem with a dedicated phone line.

If you use a modem frequently it may be more convenient to dedicate one phone line for its sole use.

Connect one end of the modem serial cable to the modem as described in the modem’s user manual.

Connect the other end of the cable to the serial port on the Controller.

Line 2

Socket

Line 1

Socket

Line 1

Line 2

Line 3

To telephone wall socket

COMPUTER

Plug one of the incoming phone lines into the phone socket on the modem as described in the modem’s user manual.

Line 2

Socket

Line 1

Socket

Line 1

Line 2

Line 3

Configure your Airway system to your Internet Service Provider

Before you can connect to an Internet Service Provider (ISP), complete the on-screen Internet Configuration pages.

Right click on the Airway icon in the system bar on your desktop to bring up the Airway menu.

Click on ISP Settings.

Details of your existing ISP dial-up connections will be displayed. Click on the tick box for those ISP details you want to use with the Airway Controller and select which one you would prefer to use as the default.

Enter the System Password. (Default password = 0000). The main menu is displayed.

COMPUTER

Click on OK. Now check the ISP details stored in the controller: Right click on the Airway icon in the system bar on your

desktop. Click on

Controller. Click on Internet. Click on

Change. Check your ISP details and select whether you are using a

modem or the ISDN card. If you are using an analogue modem, tick NO next to ‘Use

ISDN card for Internet access’. If you are using an ISDN card in your controller, tick YES

next to ‘Use ISDN card for Internet access’.

For more information on Internet configuration,

see page

84-87.

As it is the controller that dials the Internet and not your PC, your browser may need to be set for connection to a “local area network” (LAN) or to “Never dial a connection” when using your Airway system as a network.

For example, if you are using Microsoft Internet Explorer, this option is found by clicking on the Tools/Internet Options menu and then clicking on the Connections tab. Consult your browser help option for details.

Configure your browser

WARNING

After configuration, close the Browser screen before accessing the

Internet.

COMPUTER

The Airway Controller will automatically dial the ISP you have selected whenever your browser tries to access an external Internet address, unless there is already a connection open. For example, your ISP will be dialled when you type an external address, when you click on a hyperlink in a browser, or when you click on a hyperlink in an e-mail or document.

Your Airway system automatically closes the Internet connection after all data has stopped being sent. You can set how long the Controller waits before closing the connection (default 5 minutes).

Using the Internet

Note

Sometimes your browser may report that a selected page cannot be found. This may be because the browser has timed out whilst the controller is dialling the ISP. Try selecting refresh or reload from your browser.

If more than one PC user is connecting to the Internet at the same time, you may find it takes longer to load pages and send documents.

Folder and Printer Sharing

You can make a document on your PC available to another PC connected to your Airway system.

You can also enable more than one PC to use the same printer. You may find that some files take longer to print than others. This is because Airway connects to your PC through the serial port which has a limited speed.

COMPUTER

Double click My Computer. Double-click the

Printers folder.

Right-click the printer you want to share and then click Sharing. From the menus, select the level of the shared printer access you want.

To share files that are stored in folders

To share a printer

Double click My Computer. Find the folder you want to share, right-click on it and then

click

Sharing.

Providing you have File Sharing enabled, you will be able to choose the share-level or user level you want. See page 46 for details on enabling file sharing.

Double-click Network Neighbourhood. Double-click the icon for the computer that controls the

folder or printer you want. (If the computer you are looking for is not in your

workgroup or domain, start by clicking Entire Network, and then double-click the appropriate workgroup or domain).

To open the folder or use the printer, double-click on the appropriate icon.

For more details on sharing functions see your Windows manual.

To access a shared folder or use a shared printer

COMPUTER

Configuring your Airway system from a PC

Almost all of the features which can be set from a handset can also be set from your PC screen. For example, you can give a name to each handset and phone socket, select specific lines for incoming or outgoing calls, and bar specific extensions from making certain types of call.

To configure your Airway system

With the Airway Network running:

Right-click on the Airway icon in the system tray on your desktop to bring up the Airway menu.

Click on the

Controller option.

Enter the System Password. (Original setting =

0000

The Web browser displays the Airway Main Menu screen. (Your PC is only connected to the Controller, and not to the Internet.)

Click on the item you wish to view or change.

COMPUTER

Handsets and Phone Sockets

Define the numbers and names of extensions. Click the appropriate Delete button to remove an extension

from the system. Click the appropriate

Change button to change any of the

settings. Make changes by ticking or unticking boxes, selecting

options and editing names. Click Store Changes. Display confirms that the changes

have been made. Click

OK to return to the main menu.

Data Sockets

View, enter or change the name of your data sockets. Click the appropriate Delete button to remove the Data

socket from your system. Click the appropriate

Change button to rename the Data

socket. Type the new name for the Data Socket. Click Store Changes. Click OK to return to the main menu.

Set-up Lines

Call Forwarding, Tone/Pulse Signalling and Dialling Prefix on your telephone lines.

Click on the appropriate Change button for the line you want.

COMPUTER

To forward calls to a specific extension

Enter the 2 digit extension number.

To forward calls on the first available line

Type a 9 then enter the number to which calls should be

forwarded. If your Airway is connected to a switchboard, you may need to

first enter an additional dialling prefix (normally “9”). Ask your

switchboard operator for details.

0-9

To forward calls on a specific line

Enter the 2-digit line number. Press P on your keypad to enter a Pause.

Enter the phone number to which calls should be forwarded.

Click Store changes. Display confirms the settings have been saved.

Click

OK.

4-line system 2 line system

Line 1 01 01

Line 2 02 02

Line 3 03

Line 4 04

ISDN1 (if fitted) 05 05

ISDN2

(if fitted) 06 06

Timers

Hold Timer sets how long you can keep a call on hold before the handset that placed it on hold is called back.

Transfer Timer sets how long a transferred call will go unanswered before it rings the extension back.

COMPUTER

Enter the times you want. Click Store Changes. Display confirms the settings have

been saved. Click

OK.

System Directory

You can enter, change and delete telephone numbers in the Airway system directory. This is a directory of up to 200 numbers which is held in the Controller and which can be accessed by all handsets.

Select Services

The Select Services directory allows you to access the services by name from a handset. You can change or delete any of the entries. Note that you may need to subscribe to the appropriate services from your network provider in order to use them.

Click the appropriate button to delete or change the setting.

Date and Time

You can change the date and time stored in the Controller.

Internet Connection

This page is used to set up your account data for your Internet Service Providers (ISPs), see page 80.

To add a new ISP: Click Add New Service Provider. Enter the name for this connection to an ISP.

Note

If you subscribe to BT’s Caller Display service the time and date

are automatically updated whenever a new call is received.

COMPUTER

Click on Store new name.

Enter the details of your ISP. Minimum requirement is the phone number, your user name

and service password. (If you do not know the rest you will still be connected, although some functions may be lost.)

At the bottom of the page you can select what type of modem you are using, and enter any reset strings or dialling prefixes.

If you are using an analogue modem, select NO next to ‘Use ISDN card for Internet access’.

If you are using an Airway ISDN card select YES next to ‘Use ISDN card for Internet access’.

DNS addresses

Normally your ISP server will automatically copy in the DNS addresses.

However, it is possible that you may have to manually enter the Primary and Secondary DNS IP addresses of the Internet Service Provider. If this is the case, contact your Internet

Service Provider for details.

COMPUTER

ISDN connections

Airway will attempt to dial-up your ISP at 64kbit/s. If your ISP supports 128kbit/s dial-up using Multi-Link PPP, you can set Airway to work at 128kbit/s. Enter the following code into the Reset String text box to enable this – ATE0B31. Airway will now attempt to connect using both ISDN channels. It will automatically revert to a single channel if you make a voice call using ISDN. Click Update Settings. Click OK to return to the main menu. Using 128kbit/s involves making 2 telephone calls. You will be

charged for both calls.

Change Password

You can change the password for your Airway system. Enter and confirm the new password.

System Information

This option displays the version number of your Airway software. You will need to know this if you contact the Airway Helpdesk.

Reset

You can reset your Controller to its original settings. Resetting the Controller means you will then need to re-

register the Airway handsets and sockets. All configuration settings and system directory entries will also need to be re-entered.

COMPUTER

Installing Dial-up Networking and TCP/IP

Airway Data Sockets use Dial-up Networking and the TCP/IP protocol to communicate with the Controller. The installation software will check that these are present and ask you to install them before continuing with the installation. This section gives guidance on how to install them and how to set up Windows networking. You will need your original Windows disks for this.

Installation with Windows 95 and 98

The Airway Data Socket communicates with other devices using Dial Up Networking.

1 Check (and install if necessary) Dial-Up

Networking

Follow these steps to check that Dial-Up Networking is installed. If it isn’t, this shows you how to do it.

Click on the Start menu, select Settings and Control Panel. Double click on the Add/Remove Programs icon. Screen displays:

NETWORKING

Select Windows Setup tab, click on Communications and click the Details… button.

Screen displays:

If Dial-Up Networking is ticked, it is installed. Click the

Cancel button and go to 2 Configure Dial-Up Networking for TCP/IP.

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If it is not ticked, install it by clicking on the tick Dial Up Networking box and then click the OK button.

Click

Apply button on the Add/Remove Programs

Properties. Insert your Windows system CD-ROM or floppy disk as

required. When completed you will need to restart your PC and begin at 2 below.

2 Configure Dial-Up Networking for TCP/IP

The Airway Data Socket uses the TCP/IP protocol to communicate with other devices.

Check that TCP/IP is installed. (On Windows 98, TCP/IP is automatically installed.

Make the Windows desktop visible. Right click the

Network Neighbourhood icon and select Properties from the menu to bring up the Network window (or Click on the Start menu, select Settings and Control Panel. Double click on the Network icon).

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If TCP/IP is installed you will see it listed in the Configuration list.

If it is not, then add it as follows: Click on the

Add… button to bring up a window containing

the options.

Select Protocol and then the Add… button.

Next choose Microsoft from manufacturers list and then TCP/IP from the list of network protocols.

Click OK to return to the Networks window.

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3 Configure Dial-Up Networking for Client for

Microsoft Networks

On Windows 98 the setting for the Primary Network Logon is Family Logon. The recommended Logon for the Airway Data Socket is Client for Microsoft Networks.

If Client for Microsoft Networks is shown in the list. Click on the drop down arrow in the Primary Network

Logon box and then click on Client for Microsoft Networks to select it. Go to 4.

If it is not, install Client for Microsoft Networks as follows: Select the Add… button. A window containing the following

options will appear.

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Select Client and then the Add… button Click on

Microsoft from the manufacturers list.

Then click on Client for Microsoft Networks from the list of network clients.

Click OK to return to the Networks window and then go to

4 File and Print Sharing.

Note

If you have other protocols or clients installed, such as Client for NetWare Networks, NetBEUI, and IPX/SPX, etc., you

should remove them by clicking the Remove button unless they

are needed.

4 File and Print Sharing

Airway lets you share your PC’s files or an attached printer with other PCs on the network.

Click the File and Print Sharing… button in the Networks window and tick the options you want then click OK.

To enable all computers on your network to communicate with each other you need to enter their details. Select Identification on the Network Properties window.

Type in the name you wish the individual Computer to be known as (for example, “John’s PC”).

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Type in a name for the Workgroup (your business name, for example). However, for all the computers on the network to communicate with each other they need to belong to the same workgroup name.

Select the Configuration tab to check settings of installed components.

Click on

TCP/IP and click the Properties… button.

Select the Bindings tab and ensure that File and printer

sharing for Microsoft Networks is ticked. Click OK.

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The TCP/IP Properties screen is displayed.

Right Click on the words

File and printer sharing for

Microsoft Networks to highlight them. Now select Properties.

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Set at least one PC in your workgroup as Browse Master. This is the computer that controls the File and Print Sharing features. You can set one or all of your PCs connected to Airway as the Browse Master.

Select

Enabled from the Value list.

Click OK.

Click OK to exit the Network window. Restart Windows by clicking Ye s.

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Installation with Windows NT

To Install the Airway Data Socket onto Windows NT, you will need to have Administrator access rights. Check with your system administrator.

Windows NT will add additional files so have your Windows NT System Disk ready.

Select Start. Select Settings. Select

Control Panel.

Double click the Network icon to bring up the following window.

1 Install Remote Access Service

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BT Airway System User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual