BT ISDN, 1015, 1010, 2015, 2010 User Manual

...

Diverse Deskphone

For use with Diverse 1010, 1015, 2010, 2015, 2-Line and ISDN base stations

User Guide

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

At a glance

Option buttons

Lets you select from the menu options on the display.

Recall

For use with switchboards.

Display

Illuminated display shows dialled numbers and menu structure.

Volume +

For increasing loudspeaker/hand set volume during a call.

Menu button

Brings menu onto the display

Quickdial button

For dialling a stored number specified by the user.

Phonebook

For storing numbers.

Shortcut key

For storing frequently used functions (e.g. call barring, On/Off)

Volume –

For reducing loudspeaker/hand set volume during a call.

Loudspeaker

For handsfree operation.

Diverse 2000 Deskphone

[■■■]

RCL

DEF

ABC

PQRS

GHI

✱

JKL

MNO

WXYZ

–

TUV

GHI

Please open this page for an ‘at a glance’ guide to your Diverse Deskphone.

For your records

For warranty purposes, proof of pur chase is required, so please keep your receipt.

Personal Emergency Numbers

Please use this space to record your selected Diverse Deskphone PIN code. See page 29 for the default PIN code and for full instructions on how to change that code for added security.

Date of purchase:

Place of purchase:

Serial number (on the underside of the telephone base station):

Purchase price:

1 2

3 4

In this guide

At a glance 1

Introduction 4

Installation 6

Registering your Diverse Deskphone with a base station 8

Your Diverse Deskphone menu display 11

Using the Diverse Deskphone 13

Using the Diverse Deskphone with a switchboard 27

Additional Features 29

Operating with additional base stations 33

How to use the shortcut function 36

Maintenance 40

Help 41

Technical Information 42

Index 43

Introduction

Your Diverse Deskphone has been designed for ease of use and made to the high standards set by BT.

Please read the instr uctions carefully before use and retain this user guide for future reference.

Your Diverse Deskphone is designed for use with a Diverse telephone system. It must be registered to an existing base station before it will work.

This guide explains the basic features of the Diverse Deskphone. For more comprehensive instr uctions see your main Diverse user guide. The instructions for using a Diverse Deskphone are the same as using a Diverse 2000 Executive Handset. If you have a Diverse 2-Line or ISDN base station, you should also follow the more detailed instr uctions for the Executive Handset as described in the user guides that are supplied with the base station.

DECT

Building up a phone system

You can add further handsets or Deskphones to your base stations to build up a comprehensive and easy-to-use cordless telephone system.

Most Diverse base stations can have up to 6 handsets or Deskphones registered to them (the Diverse 2-Line and Diverse ISDN will register 8). You can register your Diverse Deskphone at up to three base stations.

By purchasing your Diverse Deskphone you now own a product which of fers flexibility of location, combined with the per for mance advantages of a high quality telephone system. It complies with the Digital Enhanced Cordless Telecommunications (DECT) standard and of fers unparalleled quality and features.

Important information

1. Do not use any power supply other

than the one provided with your telephone unit (supplied BT unit C39280-Z4-C66). Use of other power supply units may cause irreparable damage to your telephone; it will invalidate your warranty and the approval given to the apparatus.

2. Research has shown that in certain

cases medical equipment can be af fected by cordless telephones. A distance of at least one metre should therefore be obser ved between the telephone and medical equipment. Also follow any special instructions fr om the institution in which the product is to be used.

3. Diverse telephone systems can also

inter fere with other electrical equipment e.g. answering machines, TV and radio sets, clock/radio alarms and computers, if placed too close. To avoid risk of inter ference place the unit at least one metre away.

4. If you wear a hearing aid please note

that a humming noise may result from the radio signals sent between the base station and handset.

5. There is a slight chance that your

phone could be damaged by an electrical storm. We recommend that you unplug your Diverse Deskphone from the mains power during storms.

6. Do not use the unit in bathrooms, near

fire or water, or in areas where there is a danger of explosion.

7. Clean the Diverse Deskphone with a

damp (not wet) cloth or antistatic wipe. Never use a dr y cloth as this may cause a static shock.

Unpacking your Diverse Deskphone

If anything is missing, please contact your place of purchase immediately.

Diverse

•

Deskphone

Handset

•

Handset cord

•

(coiled)

Mains

•

power unit

Installation

Follow these steps to set up your Diverse Deskphone ready for use.

Plan the location of your Diverse Deskphone

Make sure your Diverse Deskphone is within 2 metres of the phone and mains sockets.

Connect the handset to

the Deskphone

Put the connector (at the straight long end of the handset cord) into the socket marked on the underside of the telephone. Secure the cord in its groove. Inser t the other end of the cor d into the handset.

Connect the Deskphone to

the mains power supply

Inser t the telephone power supply lead into the socket marked on the underside of the telephone. Put the other end of the plug-in power unit into a 220/230V electricity socket.

For your own safety use only the BT approved plug-in power unit (C39280-Z4-C66) supplied with your telephone.

To make and receive calls your telephone needs to be positioned within range of its base station. The maximum range inside most buildings is 50 metres. Outside, the range is extended to approximately 300 metres (the range will var y depending on wher e your Diverse base station and Diverse Deskphone are sited, and the conditions within your building). You can set your telephone to beep if it is not within range. See page 23.

In order to ensure that you achieve the maximum range possible with your Diverse system please note the following advice:

Install the base station on a central location in your home or of fice. Avoid placing the base station or Deskphone:

• Behind metal doors.

• Under the stairs.

• Behind heavy furniture or cabinets.

• In rooms with thick or metal walls.

• Near other electrical equipment, as it may generate electrical inter ference.

• In the bathroom or other damp rooms.

These locations will reduce the optimum range between the base station and the attached handsets/Deskphones.

You will now need to

3 register your Deskphone

to a Diverse base unit

Please see the chapter on Registering your Diverse Deskphone with a base station.

Registering your Diverse Deskphone with a base station

Registering with Diverse 1010,1015, 2010 and 2015 base stations

If your Diverse Deskphone has not been registered previously to other base stations, the display will show: If

select the

SETTINGS

station number you wish to register it with, then follow the instructions below:

At the Deskphone

CODE

is not displayed, firstly

menu, then select the base

Press keypad buttons in order shown

Press OK. Enter the base station code

(default

option from the

0000

At the Deskphone

Press OK. After a short while all available telephone extension numbers will be displayed.

KEYPAD

Enter one of the extension numbers using the keypad. The telephone is now registered as the extension number you have chosen. The Deskphone will beep once and briefly flash INT plus its extension number on the display. To confirm successful registration, check that the base number, eg. Base 1, has stopped flashing.

If you experience any problems registering your new phone, please call the Diverse Helpline on

0845 798070.

At the base station

Press the green or grey PAGER button on the base station (for about 10 seconds) until you hear a beep. You now have up to 1 minute to register your Deskphone.

Registering with

Diverse 2-Line and ISDN base stations

If your Diverse Deskphone has not been registered previously to other base stations, the display will show: If

select the

SETTINGS

is not displayed, firstly

option from the

menu, then select the base station number you wish to register it with, then follow the instructions below:

At the Deskphone

Press OK.

CODE

Enter the base station code (default

0000

At the base station

At the Deskphone

Press OK. After a short while all available telephone extension numbers will be displayed.

KEYPAD

Enter one of the extension numbers using the keypad.

The telephone is now registered as the extension number you have chosen. The Deskphone will beep once and briefly flash INT plus its extension number on the display. To confirm successful registration, check that the base number, eg. Base 1, has stopped flashing.

REGISTERING

Press and release the small green LED button on the front of the base station (using a pencil tip). This will flash during registration. You now have up to 1 minute to register your Deskphone.

YES

▼

▲

OK▼OK

▼

To de-register a base from the handset

Press keypad buttons in order shown

This de-registers the Deskphone from a selected base station.

Press the MENU button and use

DOWN to highlight

Press OK. Display shows a list of menu options.

SETTINGS

The procedure opposite deregisters the Diverse Deskphone from your base station. However, on completing this procedure it is also necessar y to de-r egister the telephone from the base station using the base station PIN code.

Please refer to your base station user guide for instructions.

Press DOWN to highlight

SETTINGS

BASE

Press OK. Display lists the base stations to which you have registered your Deskphone.

Press UP or DOWN to select the base station from which you want to de-register your Deskphone.

Press ACTIVATE.

Press DOWN to highlight

DE-REGISTER BASE

Press OK. Display asks you to enter your Deskphone PIN number. Enter your Deskphone PIN (default

0000

). Press OK. Confirm the de-registration by

pressing YES. (The telephone beeps and is de-registered.)

Press NO to cancel the procedure.

➔



SET

➞

▼

▲

➔



➔➔

INT

Your Diverse Deskphone

▼

▲

➔



Menu Display

Your Deskphone of fers a menu-driven display. You enter the menu lists by using the MENU button. The option buttons below the display allow you to select the options within each menu and make adjustments to their settings.

Soft key options

Use the Option button below to select.

To Exit from the menu

You can leave a menu without saving any changes or settings by simply lifting (or replacing) the handset. Alternatively, press the LOUDSPEAKER button twice.

Option buttons

Menu button

The options shown on the display are indicated by symbols.

INT Sets up an internal connection. REDIAL Redials numbers. GO BACK Cancels procedures

and goes back to a previous menu. ACTIVATE Calls up supplementary

menu.

UP Moves up through a menu. DOWN Moves down through a

menu.

LEFT Moves to left. RIGHT Moves to right. DELETE Deletes characters. OK Confirms actions. NEXT When used on the

Diverse 2-Line and Diverse ISDN bases.

SET When used on the 1010, 1015, 2010 and 2015.

To return to a previous screen, press the GO BACK option button.

Please note

When you are using the menu to

create new settings or change the set-up

(using the

SERVICE option), the

loudspeaker button lights to indicate

that the phone is in use. If someone

tries to call you whilst you are changing

the settings/service options, the

Deskphone will not ring, but all other

extensions will ring instead.

If the Deskphone is the only phone

registered with the base station, the

caller will hear an engaged tone.

Please note

Once a selection in the menu has been

made, and no other selection is made

within c. 25 seconds, the Deskphone

will return to idle state.

MENU DISPLAY

Menu Buttons

Directory Button

Phone Lock Baby Alarm Select Base

Settings

Service

Dial Number

New Entry Edit Entry

Delete Entry

Display Entry

Copy Entry

Delete Directory

Copy Directory

Available Memory

Handset Volume

Ringer Options

Menu depending

on base station

(During a Call)

Menu depending

on base station

Base 1 Base 2 Base 3

Beeps

Autom.Backlite

Select Services

Change PIN

Language

Babyalarm Level

Initialisation German

Change base name

ISDN config

De-register base

Key beeps

Range warning

Confirm beep

Error beep

In range beep

English French

Italian

Spanish

Portuguese

Dutch

Short Cut

Menu Button

Redial Option

Start New Entry Edit Entry

Delete Entry

Display Entry

Copy Entry

Delete Memory

Copy Memory

Default Short Cuts

Available Memory

Dial Number

Copy Number

Edit Number

Delete Number

Display Number

➔



–

Using the Diverse Deskphone

Making and receiving external calls

To make an external call

Press keypad buttons in order shown

Lift the handset and dial the number.

Or,

KEYPAD

Enter the number on the keypad, check that it is correct and then lift the handset to dial.

If you make a mistake entering numbers, use DELETE to delete them.

Please note

If another handset or Deskphone is

already in use and all available lines are

in use, you will hear an engaged tone

when attempting to dial out.

To use the loudspeaker

This allows you to talk without holding the handset.

Press LOUDSPEAKER before or after dialling the number.

Or during a call

Press and hold the

LOUDSPEAKER button whilst

replacing the handset on the base, then release the loudspeaker button.

You can adjust the loudspeaker/ handset volume during a call with

+/– buttons on the Deskphone.

Please note

If you wish to switch to loudspeaker

during a call, press and hold down the

LOUDSPEAKER button and do not

release it until you have placed the

handset in the cradle.

BASIC FUNCTIONS

If you fail to hold down the

To end a call

Replace the handset on the cradle.

LOUDSPEAKER button, the call will

be disconnected.

➞

▼+▼

▲

➔➔

REDIAL

▼

➔➔

To accept an incoming call

To store a redial number in the directory

Press keypad buttons in order shown

Lift the handset.

Press the LOUDSPEAKER button.

To redial numbers

You can redial the last five numbers dialled from your Deskphone.

The handset must be on the Deskphone.

Press REDIAL. Press DOWN to find the number

you want. When the number is highlighted,

lift the handset to dial.

To redial the last dialled number

Lift the handset. Press REDIAL.

With the Deskphone in idle state it is possible to store any redial number into its phonebook.

Press REDIAL. Use the UP or

DOWN option to highlight the

required number. Press ACTIVATE. Press DOWN to select

COPY NUMBER

Press OK. The display shows

NAME

and the redial telephone number. The cursor flashes for you to input a name.

KEYPAD

FORWARD to move through the

characters on the display and

DELETE to cancel mistakes.)

To enter a blank space between two names, press the 0 button.

Press ACTIVATE. The menu will show

SAVE ENTRY

highlighted.

Press OK to save the entry.

RCL

INT

Making internal calls



COLL.CALL

INT✱INT

INT

To make an internal call

Your handset must be in the cradle.

Press INT. Dial the internal extension you want.

You can still use the loudspeaker during internal calls but INT must be pressed first.

Transferring external calls

You can easily transfer calls between handsets. On most Diverse handsets this is done by pressing INT followed by the extension number you wish to call. Generally, you can replace your receiver either before or after the transferr ed call has been picked up. For more information please see your base station guide.

To transfer a call with the Diverse 2010/2015

To find out your own extension number

Your handset must be in the cradle.

Press INT. Your extension number will be displayed.

To call all other telephones registered to the same base

Your handset must be in the cradle.

Press INT. Press ✱. All telephones are

called. You can speak to the first person who answers.

You can also call all other telephones by pressing INT and then selecting

COLL.CALL

During an external call Press the MENU button and

select internal call. Select the extension number to

which you wish to transfer the call.

Replace the handset on the base.

To put a call on hold with the Diverse 2010/2015

Press the MENU button and select

INT

. Your caller will be on

hold and will hear music. To return to your caller press

the RCL button

BASIC FUNCTIONS

RESUME

INT

RESUME

▼

RESUME

▼

To put an internal or external call on hold using the Diverse 2-Line

Press keypad buttons in order shown

While in a call: Press the MENU button. Press DOWN to highlight

INTERNAL CALL

Press OK. The call is put on hold. External callers will hear music whilst internal callers will hear silence.

Press RESUME to return to the call.

Note. If you replace the handset whilst the call is on hold it will end an internal call but if it was an external call on hold the Diverse 2-Line will ring you back and reconnect you to the call if you answer it.

To put an internal call on hold using the Diverse ISDN

While in a call: Press the MENU button. Press DOWN to highlight

INTERNAL CALL

Press OK. The call is put on hold. External callers will hear music whilst internal callers will hear silence.

Press RESUME to return to the call.

To put an external call on hold using the Diverse ISDN

While in a call: Press INT. The call is put on hold.

External callers will hear music whilst internal callers will hear silence.

Press RESUME to return to the call.

Note. If you replace the handset whilst the call is on hold the Diverse ISDN will ring you back and reconnect you to the call if you answer it.



END CALL

0-9

INT



END CALL

✱

0-9

To transfer an external call with the Diverse 2-Line

To transfer an external call with the Diverse ISDN

Press the MENU button. Press NEXT to highlight

INTERNAL CALL

and press OK.

Either enter the internal number (0-9) of the handset or telephone to which you want to transfer the call or press the ✱button to ring all handsets. When the call is answered, you can talk to the other handset without the outside caller hearing.

To transfer the call, press

END CALL button, or replace the

handset on the cradle.

Quick call transfer

After dialling the other handset, you

can immediately press the END CALL

button or place the handset back on the

charger and the call will be transferred

straight through. If the other handset

is already engaged or does not answer

the call within 30 seconds, the call will

be returned to your handset.

Press INT. Enter the internal number (0-9)

of the extension you want to call. When the extension answers, transfer the call by pressing the

END CALL button.

Quick call transfer

When the called extension rings, you

can transfer the call immediately by

pressing the END CALL button, but if

it is not answered within 30 seconds it

will be returned to your extension.

Using the Phonebook

Your Diverse Deskphone has a Phonebook which stores up to 100 names and numbers in the memor y (the longer the name, the more memor y will be used). In line 1 (Name) a maximum of 16 characters can be entered. In lines 2 and 3 (Tel. number) a maximum of 32 digits can be stored. You can use the Phonebook to look up numbers and then dial them directly.

BASIC FUNCTIONS

When moving through the MENU options remember, if you wish to escape a MENU altogether, press the

LOUDSPEAKER button twice or lift

and replace the handset on the cradle. To return to a previous MENU press

GO BACK.

To use an upper case letter press the

button each time.

✱

▼

PQRS

▼

▲

▼

▲

GHI

➞

▼

To add a number and name to the Phonebook

To dial a number stored in the Phonebook

Press keypad buttons in order shown

Press PHONEBOOK. Press ACTIVATE. Use the DOWN option to

highlight

NEW ENTRY

Press OK. The display shows

NAME

and

TEL.NUMBER

and the cursor flashes for you to input the name first.

Using the alphabet letters on the keypad (press once for the first letter, twice for the second letter, three times for the third letter and four times for the four th letter) input the name of the person whose number you wish to store. (Press RIGHT and LEFT to move through the words on the display and DELETE to cancel mistakes.) To enter a blank space between two names, press the

0 button.)

When you have finished writing the name, press the LEFT button. The display will ask you to enter the

TEL.NUMBER

. Use the keypad

to input the telephone number. Press ACTIVATE. Press OK to

SAVE THE ENTRY

The name and number have now been saved in the Phonebook and the display briefly shows

ENTRY STORED

Press PHONEBOOK. The display shows a list of stored numbers.

Press UP or DOWN to highlight the name of the person you want to call.

To dial, lift your handset.

Press ACTIVATE and press UP or

DOWN to select

DIAL NUMBER

Press OK to dial.

To quicksearch for a name in the Phonebook

Press PHONEBOOK.

KEYPAD

Press the key with the first letter of the name you wish to call. The display will now highlight the first name listed which star ts with the letter you keyed in (press the button twice for the second letter, press it three times for the third, and four times for the four th letter on the button – eg. number 7 has 4 letters: PQRS, to search for names beginning with R, press the 7 button three times). If the name you want is highlighted, lift the handset and the number is automatically dialled.

Press DOWN to find the name, and then lift the handset and the number is automatically dialled.

YES

▼

▲

▼

▲

▼

▲

▼

▲

▼

▲

➞

▼

▲

▼

▲

To change an entr y in the Phonebook

To delete individual entries

Press PHONEBOOK. Press UP or DOWN to select the

entr y you wish to change. Press ACTIVATE. Press UP or DOWN to highlight

EDIT ENTRY

Press OK and the display takes you to the name/number you want to change.

Use the LEFT, RIGHT and

DELETE options and use the

keypad to make your changes. Press ACTIVATE when you have

finished editing.

Either

Press UP or DOWN to highlight

SAVE ENTRY

Press PHONEBOOK. Press UP or DOWN to highlight

the name/number you want to delete and then press ACTIVATE.

Press UP or DOWN to highlight

DELETE ENTRY

Press OK. Display will confirm the deletion.

To delete all Phonebook entries

Press PHONEBOOK and then

press ACTIVATE.

Press UP or DOWN to highlight

DELETE DIRECTORY

Press OK. The display will ask you to enter your telephone PIN (default

0000

BASIC FUNCTIONS

Press OK to confir m. Display will briefly confirm the entry has been stored.

Press UP or DOWN to highlight

CANCEL

Press OK to exit fr om the procedure without saving any changes.

CODE

Enter the PIN number. Press OK. The display will ask

you if you want to

DELETE ALL

ENTRIES?

Press YES to confirm. Display will briefly confirm the deletion. All entries are now deleted.

Press NO to cancel the procedure.

▼

▲

▼

▲

To find out how much free space is in the Phonebook memory

Press keypad buttons in order shown

Press PHONEBOOK and then press ACTIVATE.

Press UP or DOWN to highlight

AVAILABLE MEMORY

Press OK. The amount of free space will be displayed briefly. For example, the display will show:

MEMORY: 74% AVAILABLE

When used with the Diverse ISDN base station only

To copy your Phonebook entries to another telephone

When

COPY ENTRIES TO INTERNAL

UNIT

is displayed, enter the internal extension number of the telephone you wish to copy to.

Press ACTIVATE again and use the arrows to highlight

COPY

Press OK. The receiving telephone is dialled.

When the call is answered the called par ty is asked to enter their PIN number. Copying begins when the correct PIN number is

entered

Individually saved entries or the complete directory can be copied between any Diverse 2000 Deskphone, Diverse 2000 Executive Handset and Diverse 2000 Pocket Phone. This feature is only available when used with the Diverse ISDN.

Press PHONEBOOK and then press ACTIVATE.

Press UP or DOWN to highlight

COPY DIRECTORY

Press OK.

To change the settings

▼

OKOKOK▼OK

➔



on your Diverse Deskphone

If you wish to escape a MENU press the LOUDSPEAKER button twice or lift and replace the handset on the cradle.

To display the SETTINGS menu options

Press the MENU button. Use DOWN to highlight Press OK. The following menu items will be

displayed.

Handset Volume – for increasing/

decreasing the earpiece volume.

Ringer Options – for adjusting

the telephone ringer volume and tone.

telephone (see page 8).

Base Settings – for changing

base name (see page 35), ISDN config. (see Diverse ISDN user guide) or for de-registering a base from the Deskphone (see page 10).

Local Settings – for customising

the Deskphone to your personal preferences such as switch auto backlight or various beeps/tones on or of f.

SETTINGS

To return to a previous MENU press the GO BACK option.

To adjust the handset volume

You can set the handset volume to three dif fer ent levels. The standard setting is 1.

Press the MENU button. Highlight Highlight

SETTINGS

and press OK.

HANDSET VOLUME

Press OK. Display shows steps to indicate volume level and the volume number 1, 2 or 3.

Use the LEFT and RIGHT to highlight the volume required.

Press OK. The telephone beeps to show that the volume has been set.

Use LEFT and RIGHT to select desired level.

Press OK. The telephone will beep to confirm and move back to previous menu.

BASIC FUNCTIONS

OK▼OK▼OK

To adjust the ringer volume To adjust the ringer tone

Press keypad buttons in order shown

The ringer volume can be set to six dif ferent levels.

Press the MENU button. Highlight Highlight

SETTINGS

and press OK.

RINGER OPTIONS

. Press OK. Press DOWN to highlight

VOLUME

RINGER

Press OK. Display shows steps (6 levels and of f) to indicate volume level, and rings that level to demonstrate.

There are 10 different ringer tones from which to choose.

Press the MENU button. Highlight Highlight

SETTINGS

and press OK.

RINGER OPTIONS

. Press OK. Press DOWN to highlight

RINGER TONE

Press OK. Display shows 10 musical notes, each one representing a different tone.

Use the LEFT and RIGHT ar r ows to move through the options and to hear a demonstration of each

Press OK on the tone you prefer. The telephone beeps to confirm and returns to the pr evious menu.

OK▼OK▼OK

▼

➔



OK▼OK

▼

To display the LOCAL SETTINGS menu options

Press the MENU button. Use DOWN to highlight

SETTINGS

. Press OK. Highlight

LOCAL SETTINGS

Press OK. Display shows the following menu options.

Beeps – activates and removes

advisor y beeps and warnings (see below).

Auto Backlight – switches a

light ON and OFF behind the display (page 24).

Change PIN – additional features

(page 29).

Language – to change the

display to read in dif fer ent European languages (page 24).

Baby Alarm Level – changes the

sensitivity of the baby alarm (page 25).

Initialization – resets the handset

to standard settings (page 26).

Range warning beep

Tells you when the telephone is too far from the base station during a call. Default setting is OFF.

Confirmation beep

Confirms that you have followed procedures successfully. Default setting is ON.

Error beep

Lets you know that you have made a mistake when following a procedure. Default setting is ON.

In range beep

Tells you the phone is back within range of the base station. Default setting is OFF.

If you wish to escape a MENU

BASIC FUNCTIONS

press the LOUDSPEAKER button twice or lift and replace the handset on the telephone unit. To return to a previous MENU press GO BACK.

To switch the advisor y/ warning tones on/off

Press the MENU button.

The Beeps menu allows the following warning and advisory tones to be switched on or of f. A tick in front of the menu item indicates it is switched on.

Key confirmation beep

Each time a key is pressed the

Press DOWN to highlight

SETTINGS

. Press OK. Press DOWN to highlight

SETTINGS

. Press OK.

LOCAL

beep sounds. Default setting is ON.

Press DOWN to highlight

BEEPS

Press OK.

Press DOWN to highlight the

OFF

OKOKOK©OK

OFF

▼

▲

OKOKOK

beep you want to modify.

To change the language on the display

Press OK. The display will show the current setting and an ONor

OFF

button to change the setting.

Either – To change the setting. Press ON (if cur r ent state is off)

or OFF (if cur rent sate is on).

Or – To keep the current setting. Press OK.

To switch the automatic backlight feature on/off

Press keypad buttons in order shown

The light is activated by touching a button or by the detection of an incoming call. The standard setting is ON.

Press the MENU button. Highlight Highlight

SETTINGS

. Press OK.

LOCAL SETTINGS

Press OK. Highlight

AUTO BACKLIGHT

Press OK. Switch the light OFF and ON by

using the option buttons.

You can have the display in ENGLISH, GERMAN, FRENCH, ITALIAN, SPANISH, POR TUGUESE or DUTCH. The standard setting is English.

Press the MENU button. Highlight Highlight

SETTINGS

LOCAL SETTINGS

. Press OK.

Press OK. Highlight

LANGUAGE

. Press OK. Highlight language required. Press OK.

To change the language back to English

Press the MENU button. Press UP or DOWN until one

of these words appear:

–

EINSTELLINGEN

–

REGLAGES

–

IMPOSTAZION

–

AJUSTE

–

INSTELLINGEN

–

PROGRAMGOES

Press OK to confirm.

Press OK.

OKOKOK

Press UP or DOWN until one

▼

▲

▼

of these words appear: –

LAKALE EINST

–

REGLAGES COMBINE HARVESTER

–

MPOSTAZ. TELEF

–

AJUSTE LOCAL

–

PROGRAM. LOCAL

–

LOKALE. INSTELL

Press OK. Press UP or DOWN until one

of these words appear: –

SPRACHE

–

LANGUAGE

–

LANGUE

–

LINGUA

–

IDIOMA

–

TAAL

Press OK.

To alter the sensitivity level of the baby alarm

Press the MENU button. Highlight Highlight

SETTINGS

LOCAL SETTINGS

. Press OK.

Press OK. Highlight

BABYALARM LEVEL

Press OK. Use LEFT and RIGHT to select

the level you want (1 = least sensitive, 3 = most sensitive).

Press OK. The sensitivity is set. (See page 31 for a description of the baby alarm feature.)

BASIC FUNCTIONS

The language menu is displayed and you can select English from the list (one of the following words).

Choose ‘ENGLISH’. One of the following choices:

–

INGLES

–

ENGLISH

–

ENGELS

–

INGLES

–

INGLESE

–

ANGLAIS

–

ENGLISCH

Press OK.

▼

▲

▼

▲

▼

▲

To reset the Deskphone back to original standard settings

Press keypad buttons in order shown

This will not af fect the PIN, Phonebook or base system code.

The following settings will be restored: Ringer volume 3 Ringer tone 1 Handset volume 1 Loudspeaker volume 3 Range warning OFF In-range Beep OFF Key Beep ON Confirm Beep ON Error Beep ON Automatic Backlight ON Language Setting English Redial number list Deleted ISDN Configuration ON

Press the MENU button. Press UP or DOWN to select

SETTINGS

. Press OK. Press UP or DOWN to select

LOCAL SETTINGS

. Press OK. Press UP or DOWN to select

INITIALISATION

Press OK. The display will ask you to enter your Deskphone PIN number (default

CODE

Enter your PIN.

Press OK. Display reads: ‘

RESET SETTINGS TO DEFAULT

0000

’.

Using the Diverse

PAUSE

▼

Deskphone with a switchboard

Your Diverse Deskphone can be connected to all compatible switchboards (PBXs). For a list of compatible switchboards call the Diverse Helpline on 0845 7908070.

See your Diverse base station user guide for more information on using your phone with a switchboard.

Inserting Pauses

When connected to some switchboards it may be necessar y to inset a pause in the number string. The following procedures show how it can be done.

To insert a pause in a number using conventional dialling

Lift handset or press

LOUDSPEAKER button.

To insert a pause in a number using preparatory dialling

Deskphone must be in idle state. Enter par t of number up to where

pause is required. Press

ACTIVATE.

Press DOWN to highlight

OK. A

Press the end of the number.

KEYPAD

Enter remainder of number. Lift handset or press

LOUDSPEAKER button.

will be added to

PAUSE

SWITCHBOARD

Dial par t of number up to where pause is required.

Press PAUSE. Dial remainder of number.

▼

To insert a pause in a number stored in the phonebook

Press keypad buttons in order shown

Refer to the phonebook procedures on how to create, edit and save phonebook entries.

Either – when creating a new entry.

Enter the name and par t of the number up to where the pause should go.

Press ACTIVATE. Press DOWN to highlight

FUNCTION

INSERT

Press OK. Display will show

PAUSE

highlighted.

Press OK. Display will now show a Pat the end of the number you are entering. Enter the remainder of the number then save it in the normal way.

Or – when editing an entry.

Edit the number you want to add a pause to.

Move cursor along the number and position it immediately to the right of where the pause should go.

Press ACTIVATE. Press DOWN to highlight

PAUSE

Press OK. A Pwill be inser ted to the left of the cursor position.

Save the entry in the normal way.

Additional Features

OK➞OK

0-9

Security

Using and changing the Deskphone PIN code

As a digital phone system, your Diverse provides excellent security features against others ‘listening in’ to your calls. You can also prevent others from changing your Deskphone settings, and your phonebook entries. Each phone needs to be registered with the base station. To do this you need to know and use the system code.

The default setting for both the Deskphone PIN and system code is

0000

To change the system code, please refer to your base station user guide.

If you enter an incorrect PIN number whilst changing your PIN, the display branches back to Handset Settings and you have to work through the process again.

Press the MENU button. Highlight

SETTINGS

and then

press OK. Highlight

LOCAL SETTINGS

press OK. Highlight

CHANGE PIN

press OK.

CODE

Enter your current PIN number (default

0000

).(If you make a

mistake use BACK, FORWARD and DELETE to correct it.)

Press OK. Enter your new PIN number and

press OK.

and

ADDITIONAL FEATURES

and

CODE

To set or change the Deskphone PIN (personal identification number)

If you change your Diverse Deskphone PIN, please keep a note of it in the box provided at the front of this book.

PIN numbers can be up to eight digits long, and can consist of any combination of the numbers 0-9.

Enter the new PIN again. Press OK. A confirmation beep

is sounded and the message ‘

NEW PIN STORED!’

is displayed.

Try not to forget your PIN number because exper t technical help will be needed to release the phone. If you do forget your PIN, contact the Diverse Helpline on

0845 7908070.

OK+OKOKOK

Phone Lock

OFF

OKOKOKOKOK

Quickdial Number

To block the telephone from making outgoing calls

Press keypad buttons in order shown

The Diverse Deskphone of fers call barring to prevent unauthorised use. Incoming calls can still be answered.

Press the MENU button. Select

PHONE LOCK

CODE

Enter your PIN number (default

0000

Press OK. Highlight

LOCK ON/OFF

press OK. Press ON to activate Phone Lock.

The display will change to and the lock symbol will show a closed lock.

Press OK to confirm. The display shows

PHONE LOCKED

picks up the handset to make a call they will hear the engaged tone, and a key symbol will appear in the display to indicate the phone is locked.

Press GO BACK to come out of the menu without setting call barring.

To remove call barring, follow the procedure above and press OFF when it appears, then press OK.

and press OK.

and

. If someone

OFF

A Quickdial number can be stored in your Diverse Deskphone so that when you lift the handset, the Quickdial number is automatically dialled. This can be useful, for instance, if you wish a child or babysitter to be able to contact you immediately just by lifting the handset and pressing any key.

To store a Quickdial number

Press MENU. Select

CODE

Enter PIN (default

PHONE LOCK

and press OK.

0000

) and

press OK. Select

DSS NUMBER

from the menu

and press OK. Display will show

DSS NUMBER

KEYPAD

Enter the number you wish to

store as your Quickdial number. Press ACTIVATE. Highlight

SAVE ENTRY

and

press OK.

To operate the Quickdial function

Press the QUICKDIAL button on the keypad. The phone will automatically dial the stored number on handsfree operation. To switch from handsfree to use the handset, just pick up the handset.

➞

▼

▲

To edit or cancel a stored Quickdial number

Press the MENU button.

Select

CODE

Enter PIN (default

PHONE LOCK

and press OK.

0000

) and

press OK. Use UP or DOWN to select

DSS NUMBER

from the menu and

press OK. Use the RIGHT/LEFT and

DELETE buttons to change the

number (or just use the DELETE button to remove the complete number if you wish to cancel the stored Quickdial number).

Press ACTIVATE once you have finished your alterations.

Press OK to save entry.

To contact emergency services when outgoing calls have been blocked

KEYPAD

In case of emergencies, you can still dial 999, even if the phone lock has been activated. To do this the handset must be on the cradle. First dial 999 and then pick up the handset. If you are calling via a switchboard, you will need to dial the switchboard external dialling code (usually

0, 9 or R) before the 999

Baby Alarm

To switch the baby alarm ON and OFF

The baby alarm sets up a connection between two telephones registered to the same base. When a noise registers in the first telephone, the second one rings. If the call to the second telephone is answered, conversation is possible. The standard setting for this ser vice is OFF.

The standard setting for the sensitivity level of this alarm is 2. If you wish to change the sensitivity, see page 25.

The baby alarm will not work in conjunction with call barring. If one of the telephones you are using requires batteries, they must be fully charged and the handset in the ‘baby room’ must not be placed in a charger, as this will cover the microphone.

ADDITIONAL FEATURES

OFF

0-9

▼

On the phone in the baby room

Press keypad buttons in order shown

Press the MENU button. Using the DOWN option on the

menu highlight Press OK. Enter the extension number of

the telephone you wish to ring as the alarm.

BABY ALARM

Press ACTIVATE.

STORE

will be

highlighted on the display. Press OK. Display will show

ALARM ACTIVATED INTERNAL

BABY

, plus the extension number of the telephone to be called.

To switch the baby alarm OFF

Press OFF.

Operating with additional

OK▼OK▼OK

▼

base stations

You can register your Diverse Deskphone with up to three base stations.

If you are registering phones to more than one base we recommend that you:

1. Ensure each base station has been

assigned a dif ferent number.

2. Ensure that each handset is given

the same extension number at each base with which you register it.

To register your Diverse Deskphone to additional base stations

Either –

At a Diverse 1010/1015/ 2010/2015 base station

Press the GREEN or GREY

PAGER

seconds) until it star ts to beep then release the button. You now have up to 1 minute to complete the registration process.

button (for about 10

Or –

At a Diverse 2-Line or ISDN base station

Press the GREEN registration light/button then release it. The registration light should now star t flashing. You now have up to 1 minute to complete the registration process.

Then –

At the Deskphone

Press the MENU button. Press DOWN to highlight

SETTINGS

Press OK. Press DOWN to highlight

Press OK. Press DOWN to highlight which

base name you want to register to (

BASE 1, BASE 2, BASE 3

MULTIBASE

Press OK.

KEYPAD

OK▼OK

▼OK▼

Enter the system code for the base to which you are attempting to register.

To set the Diverse Deskphone to search for a specific base signal

Press OK. After a few seconds the Deskphone will display all available internal numbers.

KEYPAD

Press a number button corresponding to one of the fr ee internal numbers displayed.

Press OK.

The Deskphone is now registered with the base station and the base station name displayed when in idle state.

To set the Diverse Deskphone to select the best base station signal

Press keypad buttons in order shown

Once you have registered your Deskphone to additional base stations you can also set it to find the strongest base station signal automatically, each time you make a call.

Press the MENU button.

Highlight

SELECT BASE

If you are using your phone in an area where two base signals overlap, we recommend that you specify a preferr ed base signal for your telephone to search for first. If the phone does not find a clear signal from this base it will then resor t to finding an alternative signal.

Press the MENU button. Highlight

SELECT BASE

. Press OK. Use DOWN to find the base

station that you want as first choice (i.e.

BASE 1

Press ACTIVATE. Select

PRIORITY SELECTION

. Press OK. Priority selection is set. If you want your telephone to

search for only one base, and not switch to searching for a better signal, select instead of

FIXED SELECTION

PRIORITY SELECT

Press OK.

For instructions on how to use multibase operation with Diverse

Use DOWN to highlight

BEST BASE

ISDN, please refer to your base stations user guide.

Press OK. Automatic base selection is set.

➞

OK+OK

To change base station name/ numbers on your Diverse Deskphone

You may decide to reassign base names/numbers when building up your telephone system.

Press the MENU button. Select

SETTINGS

Select

BASE SETTINGS

press OK. Highlight the base you wish

to rename. Press ACTIVATE. Display shows

CHANGE BASE NAME

Press OK. Use DELETE to remove the

current name.

and press OK.

and

The procedure opposite removes the registration information from the Diverse Deskphone only. On completing these steps you will need to remove the information from the base station as well. See your base station user guide for instructions.

MULTIBASE

Use the keypad to write the new name.

Press ACTIVATE.

SAVE ENTRY

will

be highlighted on display. Press OK. Display shows

STORED

ENTRY

The new base station name will now show on your Diverse Deskphone display.

For instructions on how to de-register a Deskphone which is registered on more than one base, please see page 10.

How to use the shortcut

OK+OK

[■■■]

function

Shortcut function

Your Diverse 2000 Deskphone has a shor tcut button which gives you access to a shor tcut menu. In the shortcut menu you can store frequently used functions as shor tcuts which can be accessed when the phone is in idle state or on-line.

Each shor tcut cor r esponds to a button sequence which is saved under a shor tcut name and can then be retrieved from the list of shor tcut names, just like a directory entr y.

Over view of shortcut functions.

• Star t

• New entr y

• Edit entr y

• Delete entr y

• Display entr y

• Copy entr y

• Delete memor y

• Copy memor y

• Default shor tcuts

• Available memor y

How to create a new shor tcut

Press keypad buttons in order shown

Press the SHORTCUT button (a list of names of previously created shor tcuts will be displayed. If this is the first shor tcut you are cr eating, the display will be empty).

Press the ACTIVATE button and highlight

Press OK. An edit screen will appear which has a name field and a shor tcut field. The word

NAME

a name for the shor tcut. Enter the name of the function

and the contents using the keypad.

Press ACTIVATE. Highlight

press OK. The entry is stored.

NEW ENTRY

flashes as a prompt to enter

SAVE ENTRY

and

Press the MENU button to return to idle state.

▼

▲

▼

▲

➔



▼+▼

[■■■]

▼

▲

[■■■]

How to inser t functions whilst creating a new shor tcut

How to use a shor tcut

See list below of available functions.

Press the ACTIVATE button. Press UP or DOWN to highlight

INSERT FUNCTION

Press OK. A list of functions will be displayed.

Press UP or DOWN to highlight the desired function.

Press OK. The edit screen will now be shown with a character added in the shor tcut field. The meaning of the characters is shown in the table below.

Repeat the last 5 steps to add more functions.

Function Character

Inserted Displayed

Request PIN Code Request Number Inser t Pause Request Acknowl. Base Prompt

(state) INT button SET button Redial button End Call Temp Switch

to Tone

Press the SHORTCUT button. A list of stored shor tcuts will be displayed.

Use UP or DOWN to highlight the required shortcut.

Press the ACTIVATE button. Highlight

START

and press OK.

The shor tcut sequence will now star t and will continue automatically through the sequence prompting the user input such as PIN number of an

SHORTCUT FUNCTION

internal number if requir ed.

How to view, edit or delete an entry

Press the SHORTCUT button. Press DOWN to highlight the

required shortcut.

Press ACTIVATE.

Viewing

Press DOWN to highlight

ENTRY

DISPLAY

Press OK. The shortcut name and content will be displayed.

Press the GO BACK button to return to the menu.

Editing

YES

▼

▲

[■■■]

Highlight

EDIT ENTRY

How to delete all shor tcuts

Press OK. The shortcut name and content will be displayed. The shortcut name will be flashing with the edit cursor at the end of the line.

Use LEFT and RIGHT to move the cursor,

LEFT to delete the character to

the left of the cursor, the keypad buttons to insert digits and ACTIVATE button to go to another menu to allow inserting a function.

Press ACTIVATE.

Saving

Highlight

OK, (or highlight

SAVE ENTRY

CANCEL

and press

then press OK to abort editing and return to the scr een listing the shor tcuts.

Deleting

Highlight

DELETE ENTRY

and press OK. The display will confirm the entry has been deleted.

Press keypad buttons in order shown

Press the SHORTCUT button. A list of the stored shor tcuts will be displayed.

Press ACTIVATE. Press UP or DOWN to highlight

DELETE MEMORY

Press OK. You will now be asked for the handset PIN number.

CODE

Enter the handset PIN number. Press OK. You will now be asked

“Delete all entries”. Either

Press the YES button to delete all the entries. The deletion will be confirmed.

Press the NO button to abort the deletion and return to the list of shor tcut names.

Press the MENU button to return to idle state.

Then

Press the MENU button to return to the idle menu.

CANCEL

LOAD

▼

▲

[■■■]

▼

▲

[■■■]

To load the default shortcut list for Diverse 1010/1015/ 2010 and 2015

Press the SHORTCUT button. Press ACTIVATE. Highlight

using the UP or DOWN button. Press OK. The screen will display

CAUTION: USE ONLY WITH SPECIFIC BASES!

the shor tcut functions were written for use with the 1010, 1015, 2010 or 2015 base stations.

Either

Press LOAD to store the defaults in memor y. The screen will display

IN LIST

DEFAULTSHORTCUTS

. This is a reminder that

SYSTEM SHORT CUTS COPIED

To check how much memor y is free

Press the SHORTCUT button. Press ACTIVATE. Press UP or DOWN to highlight

AVAILABLE MEMORY

Press OK. The amount of memor y will now be displayed for a few seconds before returning to the list of shortcut names.

Press the MENU button to return to idle menu.

SHORTCUT FUNCTION

Press CANCEL to abort and return to the scr een listing the shor tcuts.

Press MENU to return to the idle menu.

Maintenance

General

Simply clean the telephone with a damp (not wet) cloth or antistatic wipe. Never use a dr y cloth as this may cause static shock.

Service

Within the warranty period

If you experience a problem with your Diverse Deskphone you should contact the Diverse Helpline on 0845 7908070. Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase. Some suppliers of fer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.

Outside the warranty period

If your Diverse Deskphone needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network. We r ecommend that you call the Diverse Helpline on 0845

7908070

repair agents.

for a list of our recommended

If you have to return your Diverse Deskphone

Pack it securely, preferably in the original packaging. We can not take responsibility for goods damaged in transit.

Help

Emergency Calls

The emergency services can be contacted in the UK by dialling 999, or by dialling

112, which is valid in any country that

is a member of the European Community. If your Diverse base station is connected to a switchboard, you can still dial the emergency ser vices dir ect on 999. This number will connect you even if call barring has been set, but YOU MUST DIAL 999 BEFORE LIFTING YOUR HANDSET FROM THE TELEPHONE UNIT.

Please note: Some switchboards can not dial out during a power failure.

If you have a problem, the following simple solutions may provide the answer.

No display appears

Check that the telephone is switched on. Check that the power unit is plugged in properly.

No dial tone

Check that the handset cord is plugged into the handset and the telephone unit. Check that the base station is switched on. If other telephones or handsets are registered on the same base, the outside line may already be in use. Wait until the call is finished and tr y again.

‘Search Station’ is flashing on the display or you can not link up with the base station?

Check that your Deskphone is registered to a base station.

To register your Deskphone, see page 8. Check that the power cable is connected to the telephone unit and switched on at the wall socket.

Check that the phone is within range of a base station to which it is registered.

Also check that the base station is connected to the power point and switched on at the wall socket.

The telephone does not ring

The ringer volume may be set too low. Adjust the ringer volume by following the instructions on page 22.

HELP

Telephone beeps

If ‘Search Station’ is flashing, check that you are in range of your base station.

Buzzing noise on my radio, TV, answering machine or computer

Diverse is too close, causing inter ference. Move it another metre away.

The radio signals from the telephone to the base station may cause unpleasant interference for people with hearing aids.

Please note

Please read the Help section in your

base station user guide and if you still

cannot solve your problem, please call

the Diverse Helpline on

0845 7908070

Technical Information

Environment

Your Diverse Deskphone should be kept free of dust, moisture, high temperature and vibration. It should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres, or place it in locations which prevent the free flow of air over its sur faces.

Approval

This additional piece of equipment for Diverse base stations has been approved in accordance with the European directive 91/263/EEC Telecommunications Terminals. This telephone satisfies the requirements of the EU directive.

Warning

The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 75%. It should not be used in bathrooms or near water.

Connecting to switchboards

The Diverse Deskphone is only approved for use with a base which is compatible with switchboards, including those which do not provide secondary proceed indication. If you would like a list of suitable switchboards, contact the Diverse Helpline on 0845

7908070

switchboard, it can not be guaranteed that the telephone will operate correctly under all possible conditions of connection. If you have any dif ficulties call the Diverse Helpline on

0845 7908070.

Generally, Diverse systems can be connected to any switchboard where a simple modern telephone can be used to make and receive calls. The Diverse system is suitable for connection to switchboards which retur n secondary proceed indication.

. If you do have a compatible

Index

Answer call 14 Baby alarm 25, 31

Backlight 24 Base name 35 Base selection 34 Base stations 33 Beeps 23, 41 Buzzing 41 DECT 4 Directory 14 Display symbols 11 Emergency calls 31, 41 Ending a call 13 Extension number 8, 9, 35 Handset 6 Help 41 Installation 6 Internal calls 15 Language 24 Lock 30 Loudspeaker 13 Mains power 6 Maintenance 40 Making and receiving calls 13 Menus 11 On-hold 15, 16 Outgoing call barring 30 Pause 27 Phonebook 17

capacity 20 change entries 19 copy entries 20 delete entries 19

PIN 29

Quickdial 30 Quick search 18 Range 6 Redial 14 Registering with base stations 8 Removing registration 10 Reset 26 Ringer tone 22 Ringer volume 21 Security 29 Settings 21 Shortcut 36 Store numbers 14 Switchboards 27, 42 Technical information 42 Transfer ring calls 15, 17

Volume 21, 22 Warnings 42

INDEX

Offices in Europe, North America, Japan and Asia Pacific.

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.

© British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Siemens order number: A30852-X1104-B551-1-7619. Printed in Germany. Diverse Deskphone Issue 1 (11/98) 4. Designed by The Art & Design Par tnership Limited.

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

BT ISDN, 1015, 1010, 2015, 2010 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual