
1 Before you start
Corded or DECT phone 
plugged into phone line
Standard phone line
Incoming & outgoing calls on 
standard line
Calls charged according to your 
BT Together option package
Dial 1571 to check messages that have 
been left on your standard number
BT Hub Phone
BT Broadband Talk line
Incoming & outgoing calls on 
BT Broadband Talk line
Free Evening and Weekend 
calls to UK landlines*
Dial 1571 to check messages that 
have been left on your BT Broadband 
Talk number
2 Setting up the handset
ringing it all together
B
lease make sure you have followed the BT Total Broadband Set-up
1.P
Guide for the BT Home Hub.
2. Check that you have subscribed to, and activated, your BT Broadband
Talk service.
heck the Phone, Broadband and Internet lights on your BT Home Hub
3.C
are lit up green.
IMPORTANT
Haven't activated your BT Broadband Talk service yet? Then go to your BT Total 
Broadband User Guide to find instructions on how to do this manually or visit 
bt.com/bbv and enter your BT Broadband Talk phone number and password to 
activate your service.
Hub Phone 1010 box contains:
4. Check the contents of your B
T
1. Remove the grey cover from the
ront of the BT Hub. If it does 
f 
not come off easily, carefully 
apply a little more force.
ttach the cradle to the 
2.A
BT Home Hub.
3. Slide open the battery
ompartment on the back of 
c 
your BT Hub Phone handset. 
Insert the 2 x AAA rechargeable 
batteries supplied. Slide back 
the cover to close.
BT Hub Phone 1010
Quick Start Guide
Tips
BT Hub Phone 1010 
handset
2 x AAA NiMH 
rechargeable batteries
(
Please note: you will not use this cable if attaching
the charging cradle to the BT Home Hub).
BT Hub Phone 1010 
charging cradle
Mains power 
adapter
BATTERY SYMBOLS
Charged 50%
Low Battery empty
(icon will be red)
Handset will beep when battery is low
3 Registering the handset 4 Final setup
You now need to register the handset with your BT Home Hub.
On the handset: 
1. Screen prompts on the handset
will help guide you through the 
registration process. It’s easy!.
PLEASE
THE BT
TO
REGISTER
HOME HUB
YOUR
will appear
on screen.
HANDSET
Now that you have registered your BT Hub Phone with the BT Home Hub, 
this is the phone that will use your B
If you have another phone which is plugged into the back of your BT Home 
Hub, it can now be removed if you choose to and plugged into your 
standard telephone wall socket, via a microfilter, as shown. You can then 
use it for landline calls.
4. Place the BT Hub Phone 1010 into
he cradle on the BT Home Hub.
t 
You should hear a beep when the
andset has been placed correctly.
h
harge your handset for at least
C 
24 hours on first charge before 
using the phone.
MPORTANT
I
You can leave your handset in the 
charging cradle attached to the BT 
Home Hub if you wish or you can locate 
your handset anywhere in your home, 
using the mains power adapter and 
charging cradle to keep the handset 
charged. Occasionally you will need to 
connect the handset to the charger 
connected to the BT Home Hub to 
receive new upgrades. Y 
to do this when there is new software. 
ou will be asked
T Broadband Talk service.
What if I’m having problems making a call?
To make a call you must always include 
the full area code, even if calling locally, 
e.g. 0208, 0207, 01702
Does my computer need to be on to
T Broadband Talk calls?
make B
No, it doesn’t but your BT Home Hub 
must be switched on and your phone light 
steady green.
Are there any calls I cannot make using 
BT Broadband Talk?
ou can make most calls but you cannot
Y 
make calls to the operator, non-BT 
directory enquiries or dial-up Internet 
Service Providers.
What happens when I make emergency calls?
If you make an emergency call to 999 or 
112 from your BT Broadband Talk line, the 
Hub will automatically use your standard
Definition of Hi-Definition 
Sound (Hi-Ds) 
If somebody using a B 
someone else using a BT Hub Phone, 
BT Softphone or BT Videophone, then 
the call will automatically set itself 
to the best call quality using the 
Hi-Definition call quality feature. 
Hi-Ds works automatically,so you 
don’t need to do anything to enjoy 
high-quality sound. 
T Hub Phone calls
telephone line. This is a safety measure to 
ensure the emergency services can identify 
your location, if necessary. If there’s a power 
failure, your BT Hub Phone and/or DECT 
cordless phone will not work. Alternative 
arrangements should be made for access to 
emergency services. We recommend your 
primary telephone line is maintained for 
contacting emergency services.
What happens to service in the event of 
power or network failure? 
T Broadband T
The B 
event of power or network failure. In a 
network failure, however you will not lose 
service as your Broadband Talk phone will 
automatically revert back to your landline. 
You will know this because the dial tone will 
be the normal dial tone instead of the high 
pitch Broadband Talk tone, and the phone 
light icon 
the Hub you won’t be able to make any calls.
will not work. If there is no power to
alk service will fail in the
If this doesn't work you will see 
use the manual method listed in the user guide under ‘Using Additional Handsets’.
2. Press OK. Y
ou then need to press 
and hold the wireless button on the 
back of the Hub for 3 seconds 
(the phone light on the Hub will 
then flash) then you can release 
the button. Don't hold the button for 
longer than 3 seconds otherwise you 
might reset the Hub and have to 
start again.
3. Press OK and place the handset in
the charger connected to the Hub. 
Once the handset and charger cradle 
are in the Hub, 
REGISTERING
HANDSETS, PLEASE WAIT
screen. DON'T REMOVE HANDSET 
UNTIL YOU GET A CONFIRMATION 
MESSAGE. If the handset registers
HANDSET REGISTRATION FAILED
you will hear a beep and the handset 
name 
BTPHONE
will appear on the
display with the handset number.
. You can
appears on
Your BT Hub Phone 1010 is ready for use.
Default call handling settings have been set up as shown in the diagram above. 
However, you change these settings through your BT Hub Manager.
o access your Hub Manager, click on the Hub Manager icon on your
T 
desktop or open your web browser and type http://bthomehub.home
For more information on how BT Broadband Talk works on the BT Home 
Hub refer to the user guide section, ‘Making Calls with BT Broadband Talk’.
Printed in China 
Designed and produced by The Art & Design Partnership Ltd. 
B
T Hub Phone 1010 QSG (12/06) Issue 2 - Edition 2
Registered in England No. 1800000. 
Registered Office: 81 Newgate Street, London EC1A 7AJ. 
© British Telecommunications plc 2006.
Nothing in this publication forms any part of any contract. 
T
elecommunications plc’s respective standard conditions of contract.
Services and equipment are provided subject to British 
subject to availability and may be modified from time to time. 
The telecommunications services described in this publication are
Offices worldwide