Thank you for purchasing the PT-9500PC.
The PT-9500PC (hereafter, referred to as “this machine”) is a label printer that enables you to easily
print custom labels after it is connected to a computer.
This manual contains various precautions and basic procedures for using this P-touch. Be sure to read
this manual before using the P-touch.
Afterward, keep this manual in a safe place for future reference.
Canadian Department of Communications Compliance Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled
“Digital Apparatus”, ICES-003 of the Department of Communications.
2
Using this manual
The following Quick Reference is included with the PT-9500PC. Refer to the Quick Reference to use
the PT-9500PC as necessary.
Manual
For preparation and
operation of the
PT-9500PC and soft-
ware installation
Using P-touch Editor
Version 4.0 for
Windows
Using P-touch Editor
Version 3.2 for
Macintosh
Using P-touch Quick
Editor
Quick Reference
(this manual)
Software help filesCD-ROM User’s Guide
9Not AvailableNot Available
99Not Available
999
99Not Available
3
GENERAL PRECAUTIONS
■
P-touch 9500PC
●
The PT-9500PC is a precision machine. Do not drop the PT-9500PC or subject it to strong shocks.
●
Do not grab and lift the PT-9500PC by the tape compartment cover. The cover could come off and the
PT-9500PC could drop and be damaged.
●
The PT-9500PC may malfunction if left near a television, radio, etc. Do not install the PT-9500PC near
any machines that will cause electromagnetic interference.
●
Keep the PT-9500PC out of direct sunlight.
●
Do not use the PT-9500PC in extremely dusty areas, in areas with high temperatures or high humidity,
or in areas where the PT-9500PC may freeze. The PT-9500PC may malfunction or stop operating.
●
Do not clean the PT-9500PC with thinner, benzene, alcohol, or other organic solvents. The PT-9500PC
finish may come off and the PT-9500PC case may be damaged. If dirty, clean the PT-9500PC with a soft,
dry cloth.
●
Do not leave any rubber or vinyl on top of the PT-9500PC for an extended period. The PT-9500PC may
be stained.
●
Do not place any heavy objects or objects containing water on top of the PT-9500PC. If water or any
foreign object enters the PT-9500PC, contact the retail outlet where the PT-9500PC was purchased or
your local authorized service center. If you continue to use the PT-9500PC with water or a foreign
object in the PT-9500PC, the PT-9500PC may be damaged or personal injury could result.
●
Do not touch the cutter. Personal injury could result. Take special care when the tape compartment
cover is open when changing the tape.
●
Do not insert any objects into or block the label outlet, AC adapter jack/socket, USB port, or serial port.
●
Do not touch any metal parts near the print head. The print head is very hot during use and immediately
after use. Do not touch directly with your hands.
●
Use only the interface cables (USB interface cable, serial interface cable) included with the PT-9500PC.
●
Use only genuine Brother accessories and supplies. Do not use any unauthorized accessories or
supplies.
■
AC adapter
●
Use only the AC adapter included with the PT-9500PC.
●
If the PT-9500PC will not be used for an extended period, remove the power supply cord from the
electrical outlet.
■
Tape (tape cassette)
●
Use only Brother TZ tapes or Brother/Avery AV labels with this machine. Do not use tapes that do not
have the or mark.
●
Do not pull on the tape, otherwise the tape cassette may be damaged.
●
If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before affixing the label,
clean the surface where it will be affixed.
●
Depending on the environmental conditions and the material, condition, roughness, and shape of the
affixing surface, part of the tape may not be affixed properly or the label may peel off.
●
In order to test the adhesive strength of the label or before using the label where safety is a particular
concern, test the label by affixing a small piece of it to an inconspicuous area of the intended surface.
●
If the label is used outdoors, ultraviolet rays, wind, and rain may cause the color of the label to fade and
the ends of the label to peel off.
●
Markings made with oil-based or water-based ink may be visible through a label affixed over them. To
hide the markings, use two labels layered on top of each other or use a dark-colored label.
●
Do not use empty tape cassettes.
●
Do not expose the tape cassettes to direct sunlight, high temperatures, high humidity, or dust. Store in a
cool, dark place. Use the tape cassettes soon after opening the tape cassette package.
●
Note that Brother International Corp. does not assume responsibility for any damage, etc. arising from
failure to follow the precautions listed.
●
Avery® is a registered trademark of AVERY DENNISON CORPORATION.
4
■
CD-ROM
●
Do not scratch the CD-ROM.
●
Do not subject the CD-ROM to extremely high or extremely low temperatures.
●
Do not put heavy objects on the CD-ROM or apply force to the CD-ROM.
■
Regarding software use
●
The software contained on the CD-ROM is meant for use with the PT-9500PC only. It may be installed
on multiple personal computers for use at an office, etc.
5
Table of Contents
1 Before use ................................................................................................ 9
Confirming the included accessories ...............................................................................10
Preparations before creating labels...............................................................14
Connecting the PT-9500PC...........................................................................15
Installing the tape cassette............................................................................20
Installing the collection tray..........................................................................22
Confirming the included accessories
Open the box and confirm that the following items are included. If any item is missing or damaged,
please contact the retail outlet where the PT-9500PC was purchased.
■
PT-9500PC
Label printer
■
AC adapter (model AD-9000)
Connect to the power supply cord.
■
Power supply cord (AC 120 V)
Connect to an electrical outlet.
■
Serial interface cable
Use this cable to connect the PT-9500PC to
the serial port of a personal computer.
■
Tape cassette
This cassette contains the tape for the labels.
■
Label stick
Use when the backing of a printed label is
difficult to remove. The label stick is installed
inside the PT-9500PC tape compartment
cover.
■
USB interface cable
Use this cable to connect the PT-9500PC to
the USB port of a personal computer.
10
■
Collection tray
This tray collects the printed labels ejected
from the PT-9500PC.
■
Quick Reference (this manual)
Keep for future reference.
■
CD-ROM
The CD-ROM contains software, etc., to
install on a personal computer.
■
Tape catalog
This catalog contains a list of tape cassettes
designed exclusively for the P-touch series
printers.
Before use
11
PT-9500PC terms
This section identifies the main PT-9500PC terms.
Front view
Tape compartment cover
Label outlet
Collection tray support
Cover release button
ERROR lamp
Power button (including lamp)
Feed/cut button
Note
● If the tape compartment cover is left open, dust will collect on the print head. Always close the
cover.
Rear view
AC adapter jack/socket
USB ID switch
Serial port
USB port
Note
● The USB ID switch is usually set to “2.” For details, refer to “Changing the USB ID mode” (
P.100).
12
→
Lamp display
The condition of the PT-9500PC can be determined by the power button lamp (green) and the ERROR
lamp (red).
Lamp condition
Power button
(green)
ERROR lamp
(red)
ConditionRemedy
LitNot lit
FlashingNot litReceiving data—
FlashingLit
LitLit
LitFlashing
LitFlashing fast
PT-9500PC standby
condition
Receiving data
No tape cassette
Receiving data
Tape compartment cover is
open.
During PT-9500PC standby
No tape cassette
During PT-9500PC standby
Tape compartment cover is
open.
During printing
No tape cassette
Incorrect tape cassette
During printing
Tape compartment cover is
open.
Empty tape cassette
Transmission error
Cutter errorConfirm that the tape is not jammed in
Roller holder error
—
Install the tape cassette and close the
tape compartment cover.
Close the cover.
Install the tape cassette and close the
tape compartment cover.
Close the cover.
Install the correct tape cassette and close
the tape compartment cover.
Close the cover.
Install a tape cassette containing tape
and close the tape compartment cover.
The PT-9500PC will return to standby
after 5 seconds.
the PT-9500PC. If necessary, turn the
PT-9500PC off and on.
If the ERROR lamp continues to flash,
contact the retail outlet where the
PT-9500PC was purchased or your local
authorized service center.
Before use
Lit
Flashing very
fast
EEPROM error
Circuit board error
Turn the PT-9500PC off and on.
If the ERROR lamp continues to flash,
contact the retail outlet where the
PT-9500PC was purchased or your local
authorized service center.
13
Preparations before creating labels
Before creating labels with the PT-9500PC, the following preparations are necessary.
Note
● The connection procedures are different depending on the operating system running on the
personal computer and whether a serial connection or USB connection is used. For details, refer
to “Installing the software” (
Install the printer driver to use the PT-9500PC as a printer
with the personal computer and install the label design
software. For details, refer to “Installing the software” (
P.23).
Connect the PT-9500PC to the power source and a
personal computer.
For details, refer to “Connecting the PT-9500PC” (
→
P.23).
Installing the software
Connecting the PT-9500PC
Creating labels
→
→
P.15).
14
After preparing the PT-9500PC, start creating labels.
For details, refer to “Creating labels: Windows version” (
P.67) or “Creating labels: Macintosh version” (
→
P.85).
→
Connecting the PT-9500PC
Connect the PT-9500PC to the power source and a personal computer.
Plug the power supply cord into an
3
Connecting to the power
source
Connect the included power supply cord
1
to the AC adapter.
electrical outlet (AC 120 V).
Before use
Insert the AC adapter connector into the
2
AC adapter jack/socket on the back of
the PT-9500PC.
Note
● After using the PT-9500PC, remove the
power supply cord from the electrical
outlet and the AC adapter from the
PT-9500PC and store for future use.
● When removing the AC adapter, do not
pull the AC adapter cord. The wire in the
AC adapter cord may break.
● Do not use any AC adapter other than the
one included with the PT-9500PC. The
PT-9500PC may malfunction.
15
Connecting to a personal computer
Connect the PT-9500PC to a personal computer using the included interface cables. The interface
cables used to connect to a USB port and a serial port are different.
Windows® 95/NT4.0
Connect to serial port.Connect to USB port.
Windows
Advanced setupBasic setup
®
98/98 SE/
Me/2000 Pro/XP
Mac OS 8.6-9.x
Mac OS X 10.1-10.2.6
Note
● Do not connect both the serial interface cable and USB interface cable to the PT-9500PC at the
same time. The PT-9500PC may malfunction.
Note
● Do not connect the USB interface cable to a personal computer until the software has been installed.
● If the USB interface cable is connected to a personal computer before the software is installed,
the following dialog box will appear. Click [Cancel], and then remove the USB interface cable.
16
■
Connecting to a USB port
Follow the following procedures to connect
the PT-9500PC to the USB port of a personal
computer running Windows
2000 Pro/XP using the “Basic setup” (
®
98/98 SE/Me/
→
or to the USB port of a Macintosh.
Note
●
The USB interface cable is connected to a
personal computer running Windows
while the software is being installed and
is connected to a Macintosh after the
software has been installed. Do not
connect the PT-9500PC to a personal
computer until instructed to do so.
Note
●
When making a USB connection through
a hub, a proper connection may not be
possible due to the type of hub used. If
this occurs, connect the PT-9500PC to a
personal computer directly with the USB
interface cable.
●
The PT-9500PC cannot be connected to
the USB port of a personal computer
running Windows
case, the PT-9500PC must be connected
to the serial port.
®
95/NT 4.0. In this
P.26)
Insert the plug on the end of the USB
2
interface cable into the USB port on the
back of the PT-9500PC.
Insert the plug on the end of the USB
3
interface cable into the USB port on the
personal computer.
Before use
Prepare the included USB interface
1
cable.
Connect to PT-9500PC
USB port.
Connect to personal
computer USB port.
• The location of the USB port varies
according to the personal computer.
For details, refer to the instruction
manual for the personal computer.
Note
●
To use the PT-9500PC, the software must
be installed on the personal computer.
Proceed to “Installing the software” (
P.23).
→
17
■
Connecting to a serial port
A personal computer running Windows
NT 4.0 must be connected to the serial port.
To connect to personal computers running
Windows
®
98/98 SE/Me/2000 Pro/XP using
the serial port, select “Connecting to a serial
port” (
→
P.36).
Note
●
When the USB interface cable is
connected to the PT-9500PC, the serial
port cannot be used for communication.
Remove the USB interface cable from the
PT-9500PC.
●
When connecting the PT-9500PC to a
personal computer using a serial
connection, connect the PT-9500PC to
the personal computer with the serial
interface cable before installing the
software.
●
The serial ports (RS-232C) of some
computers are shaped so that the serial
interface cable cannot be connected. In
this case, use a commercially available
adapter.
●
Macintosh computers cannot be
connected to the serial port of the
PT-9500PC.
®
95/
Make sure that both the PT-9500PC and
2
the personal computer are turned off.
If the power is on, turn them off.
Insert the plug on the end of the serial
3
interface cable into the serial port on the
back of the PT-9500PC.
Insert the plug on the end of the serial
4
interface cable into the serial port on the
personal computer.
Prepare the included serial interface
1
cable.
Connect to PT-9500PC
serial port.
Connect to personal
computer serial port.
18
• The location and shape of the serial
port varies according to the personal
computer. For details, refer to the
instruction manual for the personal
computer.
Press the power button on the
5
PT-9500PC.
Power button
→
The power button will light (green).
Turn on the computer.
6
Note
● To use the PT-9500PC, the software must
be installed on the personal computer.
Proceed to “Installing the software” (
P.23).
Before use
→
19
Installing the tape cassette
This section lists the types of tape that may be used with the PT-9500PC and explains the procedures to
install the tape cassettes.
Authorized tape
The types of tape that may be used with the
PT-9500PC are listed below.
■
TZ Tapes
Standard Laminated Tape
Standard Non-Laminated Tape
Strong Adhesive Tape - Laminated
Flexible ID tape - Laminated
Security Tape - Laminated
Fabric Iron-On Tape - Non-Laminated
■
AV Labels
Note
●
For details on the tapes, refer to
“Accessories” (
→
P.110).
Installing the tape cassette
This section explains the procedures to install
the tape cassette.
Remove the stopper on the tape cassette.
1
• Note that some tape cassettes may not
have stoppers.
Press the cover release button and open
2
the tape compartment cover.
20
Check the tape cassette.
3
Make sure that the end of the tape is not
bent and that it is routed correctly through
the tape guides.
Press the power button on the
6
PT-9500PC.
Before use
End of the tape
Install the tape cassette.
4
Be sure to install the tape cassette in the
Tape guides
correct direction.
Close the tape compartment cover.
5
Power button
→
The power button will light (green).
• If the tape compartment cover is not
completely closed or if the tape cassette
is not installed correctly, the ERROR
lamp will light. In this case, repeat the
procedure from step
Press the feed/cut button.
7
→
Remove the tape slack.
2
.
Feed/cut button
Note
● If no additional operation is performed
within 10 minutes after printing a label,
the roller holder will automatically
release and a sound may be produced.
Due to this function, the tape cannot be
removed if the AC adapter is removed
from the PT-9500PC with the PT-9500PC
turned on because the roller holder will
not be released. Always turn off the
PT-9500PC before removing the AC
adapter from the PT-9500PC.
21
Installing the collection tray
Install the collection tray. The collection tray is used to collect labels ejected from the PT-9500PC. Use
the collection tray when printing a lot of labels, etc.
Assemble the collection tray.
1
Refer to the illustrations below to
assemble the collection tray.
Open the collection tray support.
2
Collection tray
support
Install the collection tray to the
3
PT-9500PC.
Refer to the illustrations below to install
the collection tray.
22
2
Installing the software
This chapter contains the procedures to install the necessary software to operate
the PT-9500PC.
Types of software used..................................................................................24
Using Windows.............................................................................................25
Using Mac OS 8.6-9.x...................................................................................47
Using Mac OS X 10.1 or later .......................................................................54
Types of software used
To use the PT-9500PC, the following software must be installed on the personal computer. Refer to the
pages listed below for the type of operating system running on the personal computer.
Software
OS
Microsoft
Windows® 98
Microsoft
®
®
Windosw®
98 SE
2000 Pro
Windows
®
4.0
NT
®
®
®
®
®
Microsoft
Windows® Me
Microsoft
Windows®
Microsoft
Windows® XP
Microsoft
Windows® 95
Microsoft
Mac OS 8.6 to
9.x
Mac OS 10.1 to
10.2.6
P-touch Quick
Editor
Software to print
labels using simple
operations.
9
Not Available
9
9
P-touch EditorPrinter driver
Software to create
labels with various
designs.
9
(Ver. 4.0)
2
9
*
(Ver. 4.0)
9
(Ver. 3.2)
9
(Ver. 3.2)
Software to enable
the personal
computer to use the
PT-9500PC as a
printer.
USB connection
Serial connection*
Serial connection*
USB connection*
USB connection*
1
3
4
4
*1 Select Basic setup for a USB connection and select Advanced setup for a serial connection.
*2 When using Windows NT
later is not installed.
®
4.0, the P-touch Editor clip art cannot not be used if Internet Explorer 5.5 or
*3 USB connection cannot be used.
*4 Serial connection cannot be used.
24
Using Windows
This section contains the procedures to install the software on personal computers running Windows
95/98/98 SE/Me/NT 4.0/2000 Pro/XP.
®
The software is installed
separately.
Follow these procedures
to install/uninstall the
printer driver and when
connecting the
PT-9500PC to a
computer running
®
Windows
2000 Pro/XP using a
serial connection.
98/98 SE/Me/
Select the software to install.
When
installation is
complete, click
[Close].
Driver
Quick Editor
installation
Select connection method.
PT-9500PC is connected
to the personal computer
during installation.
Advanced
setup
P-touch
Quick Editor
®
Windows
is not supported
P-touch
95/NT 4.0
®
Windows
is not supported
95/NT 4.0
USB
interface
cable
Insert the CD-ROM into the
CD-ROM drive and begin setup.
P-touch
Editor
P-touch
Editor
installation
Serial
connection
Printer driver
installation
for USB
connection
Printer driver
installation
for serial
connection
installation
When using
PS-9000
Network
connection
Windows
95/NT 4.0
Printer driver
installation
for serial
connection
P-touch
Editor
Printer driver
installation
for network
connection
Basic
setup
For
The printer driver and
the editing software
are installed together
®
Select the editing software.
P-touch
Quick Editor
P-touch
Quick Editor
installation
Setup is
complete.
For
Windows
98/98 SE/Me/
2000 Pro/XP
Printer driver
installation
for USB
connection
®
P-touch
Editor
P-touch
Editor
installation
software
Installing the
25
Installation precautions
Installing using basic setup
When installing the software on a personal
computer, note the following precautions
according to the operating environment used.
■
Connecting to a USB port
Do not connect the USB interface cable to
the personal computer until the software has
been installed.
If the USB interface cable is connected to a
personal computer before the software is
installed, the following dialog box will
appear. Click [Cancel], and then remove the
USB interface cable.
■
Connecting to a serial port
When connecting the PT-9500PC to a
personal computer using a serial connection,
connect the PT-9500PC to the personal
computer with the serial interface cable
before installing the software.
For details, refer to “Connecting to a personal
computer” (
■
Using Windows® NT 4.0/2000 Pro
→
P.16).
When installing the software, log on using a
user name with administrator authority.
■
Using Windows® XP
When installing the software, log on using a
user name with computer administrator
authority.
To enable the personal computer to use the
PT-9500PC, install P-touch Editor 4.0, to design
labels, and the printer driver software.
Install P-touch Editor, and then install the
printer driver.
Note
●
Depending on the operating system
running on the personal computer, it may
be necessary to restart the personal
computer during installation. After
restarting the personal computer, log on
using the same user name and continue
the installation.
●
If a network printer is to be installed,
please use the advanced setup function.
●
When installing only the printer driver,
refer to “Installing the printer driver only”
(
→
P.35).
●
The examples of dialog boxes from
Windows
installation procedures for personal
computers running other operating
systems are basically the same.
1
®
XP are used in this guide. The
Start the personal computer, and then insert
the CD-ROM into the CD-ROM drive.
→
The Brother Select Language dialog
box appears.
• It may take a short time until the Brother
Select Language dialog box appears.
• If the Brother Select Language box does
not appear, double-click the My
Computer icon, and then double-click
the P-touch icon.
26
Select the desired language, and then
2
click [OK].
Click the button for Basic setup.
3
→
The dialog box to select the software
to install appears.
→
The installation preparation begins.
If P-touch Quick Editor is selected, refer to
4-9
steps
Editor only” (
step
→
in “Installing P-touch Quick
→
b
P.33). Then, proceed to
(→ P.29).
When the preparation is complete,
the InstallShield Wizard dialog box
appears with the message “Welcome
to the InstallShield Wizard for
Brother P-touch Editor Version 4.0.”
Read the contents, and then click [Next].
5
software
Installing the
Click the button for P-touch Editor or
4
P-touch Quick Editor.
• P-touch Quick Editor cannot be used
with computers running Windows
NT 4.0.
®
95/
→
The License Agreement dialog box
appears.
27
Read the license agreement carefully,
6
and then click [Yes].
→
The Customer Information dialog
box appears.
Type the User Name and the Company
7
Name, and then click [Next].
Click “Only for me (system)” if the only
person authorized to use this software is
the person whose user name and
password were used to logon when the
computer was started.
Select the destination folder where the
8
files will be installed, and then click
[Next].
To select another destination folder, click
[Browse].
→
The Setup Type dialog box appears.
Select the type of setup you prefer, and
9
then click [Next].
28
→
The Choose Destination Location
dialog box appears.
The following items will be installed.
Typical
P-touch Editor, P-touch Library, Westernlanguage fonts, Symbol fonts, Help, Clip
Art, Auto Format Templates, and Layout
style will be installed.
Compact
Only P-touch Editor and the clip art will be
installed.
Custom
Click [Next] and select the items you want
to install on the Select Features dialog box.
→
The Add shortcut dialog box
appears.
Specify where to add shortcuts for
0
P-touch Editor, and then click [Next].
To add no shortcuts, clear all of the check
boxes.
Select “Yes, install the printer driver.”,
b
and then click [Next].
If P-touch Quick Editor was selected in
4
step
, the following Question dialog
box appears. Click [Yes].
When connecting to a personal computer
®
running Windows
step
5
in the “Connecting to a serial
95/NT 4.0, proceed to
port” section of “Installing the printer
driver only” (
→
→
P.37).
The Confirmation dialog box
appears.
software
Installing the
→
The Start Copying Files dialog box
appears.
Review the settings, and then click
a
[Next].
If you want to review or change any
settings, click [Back].
→
The Install Driver dialog box
appears.
Confirm the contents, and then click
c
[OK].
• This dialog box may not appear
depending on the operating system
running on the personal computer.
→
The Driver Setup (Brother
PT-9500PC) dialog box appears.
29
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