Brother mp-21c-cdx User Manual 2
Brother Mobile Full Color Inkjet Printer
MP-21C/CDX
User’s Guide
Please read this manual thoroughly before using the printer.
Keep this manual in a convenient place for quick and easy reference at all times.
Shipment of the Printer
If for any reason you must ship your Printer, carefully package the
Printer to avoid any damage during transit. It is recommended that you
save and use the original packaging. The Printer should also be
adequately insured with the carrier.
Warning
When shipping the Printer, DO NOT remove the INK CARTRIDGES
from the Printer. Failure to fit the ink cartridges into the Printer
during shipping will cause severe damage to the Printer and will
VOID THE WARRANTY.
1 DO NOT remove the ink cartridges.
Push the
the printer off.
3 Pack the printer in the original carton
box and tape it securely closed.
(On/Off) button to turn
Fig. 0-1 Turning the Printer off
2 Turn your computer off and remove the
Printer Interface Card from the
computer. Remove the PC Card cable
from the printer and from the Printer
Interface Card. Remove the AC Adapter
and Parallel Interface Cable if connected
(MP-21CDX or PA-21MP user only).
Fig. 0-2 Remove the Cable
Caution
!
Make sure the printer has the ink
•
cartridges fitted when shipping.
DO NOT turn the printer upside down
•
while shipping.
If the print quality reduces after you
•
have shipped the printer, clean the print
head. (See ‘Cleaning the Print Head’ in
Chapter 4)
Fig. 0-3 Repacking
(For USA & CANADA Only)
For technical and operational assistance, please call:
In USA 1-877-284-3238 (outside California)
949-859-9700 Ext. 329 (within California)
In Canada 1-800-853-6660
514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USA Printer Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92618
In Canada Brother International Corporation, Ltd.
1, Rue Hôtel De Ville
Dollard-des-Ormeaux P.Q.
Canada H9B3H6
BBS
For downloading drivers from our Bulletin Board Service, call:
In USA 1-888-298-3616
In Canada 1-514-685-2040
Please log on to our BBS with your first name, last name and a four digit
number for your password. Our BBS supports modem speeds up to 14,400,
8 bits no parity, 1 stop bit.
Fax-Back System
Brother Customer Service has installed an easy to use Fax-Back System so
you can get instant answers to common technical questions and product
information for all Brother products. This is available 24 hours a day, 7 days
a week. You can use the system to send the information to any fax machine,
not just the one you are calling from.
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow
the voice prompts to receive faxed instructions on how to use the system and
your index of Fax-Back subjects.
DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center address in Canada, call 1-800-853-6660
INTERNET ADDRESS
For technical questions and downloading drivers:
http://www.brother.com
UJ5351001
Printed in Japan
Mobile Full Color Inkjet Printer
MP-21C/CDX
USER’S GUIDE
(For USA & CANADA Only)
For technical and operational assistance, please call:
In USA 1-877-284-32387746 (outside California)
949-859-9700 Ext. 329 (within California)
In CANADA 1-800-853-6660
514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USA Printer Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92718
In CANADA Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
BBS
For downloading drivers from our Bulletin Board Service, call:
In USA 1-888- 298-3616
In CANADA 1-514-685-2040
Please log on to our BBS with your first name, last name and a four digit number for your
password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit.
Fax-Back System
Brother Customer Service has installed an easy to use Fax-Back System so you can get
instant answers to common technical questions and product information for all Brother
products. This is available 24 hours a day, 7 days a week. You can use the system to send the
information to any fax machine, not just the one you are calling from.
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to
receive faxed instructions on how to use the system and your index of Fax-Back subjects.
DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660
INTERNET ADDRESS
For technical questions and downloading drivers:
http://www.brother.com
i
Trademarks
The brother logo is a registered trademark of Brother Industries, Ltd.
Windows is a trademark of Microsoft Corporation.
All other brand and product names mentioned in this User’s Guide are
registered trademarks of their respective companies.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been
compiled and published, covering the latest product’s descriptions and
specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible
for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other
errors relating to the publication.
©1998 Brother Industries Ltd.
ii
Definitions of Warnings, Cautions, and Notes
The following conventions are used in this User’s Guide:
Warning
Indicates warnings that must be observed to prevent possible
personal injury.
Caution
!
Indicates cautions that must be observed to use the printer properly or
prevent damage to the printer.
Note
✒
Indicates notes and useful tips to remember when using the printer.
To Use the Printer Safely
Warning
DO NOT put your hands into the printer while it is printing to avoid
causing injury.
Fig. 0-1 Inside the Printer
Warning
Keep the ink cartridges away from children. If ink is swallowed,
drink plenty of water. The ink contains no harmful substa nces, but if
you are concerned you should consult a doctor.
iii
Warning
Before cleaning the printer platen, be sure to turn off the
button and make sure that all the LEDs are off. Remove the Printer
Interface Card Cable and AC Adapter if connected (MP-21CDX or
optional PA-21MP users only) from the printer.
Warning
DO NOT put your hands into the printer or move the carriage by
hand. The printer may move the carriage by itself and cause injury.
Warning
DO NOT push the shutters in the ink cartridge slot with your fingers.
There are sharp pins inside the Ink Cartridge Slot. If you touch them,
it might cause injury.
Printer Do's and Don't for Optimum Print Quality
Caution
!
DO NOT touch the nozzles and the print head. DO NOT move the print
head by hand or remove the print head from the printer.
(On/Off)
Caution
!
During thunderstorms, push the
and make sure that all the LEDs are off. Remove the Printer Interface
Card Cable and AC Adapter if connected (MP-21CDX or optional PA21MP users only ).
Caution
!
DO NOT turn off or suspend your PC while the printer LEDs are on
or blinking.
iv
(On/Off)
button to turn off the printer
Caution
!
DO NOT touch the flat cable and Ink Tube.
Fig. 0-2 The Flat Cable and Ink Tube
Caution
!
Keep the printer on a flat surface.
Caution
!
DO NOT move or shake the printer while it is prin ting.
Caution
!
Do not disassemble the printer.
Caution
!
DO NOT remove the Printer Interface Card, PC card cable or AC Adapter
if connected (MP-21CDX or optional PA-21MP users only) while the
printer LEDs are on or blinking.
Caution
!
When you carry the printer in your car, put the printer in a protective bag
or wrap the printer in a cloth.
Caution
!
When you carry the printer , put the printer in a plastic bag .
v
Caution
!
If the printer get wet, wait until it dries out completely before attempting
to print.
Caution
!
If you drop the printer, check that there are no broken parts. If you find
some parts broken, consult your dealer or our authorized service
representative.
Note
✒
We recommend you select the status monitor ON when you use the
printer.
vi
Printer Do's and Don't When Traveling
Caution
!
DO NOT leave the printer inside your car.
Caution
!
DO NOT shake or damage the printer.
Caution
!
When you carry the printer keep it upright.
Caution
!
When you travel by air, do not put the printer in your suitcase. Carry the
printer onto the aircraft as hand baggage.
Caution
!
When you carry the printer, keep the ink cartridges installed.
Note
✒
you take the printer and AC adapter abroad, make sure that the power
If
plug and the voltage requirements of the printer are correctly matched.
Note
✒
It is recommended that you carry spare Brother Ink Cartridges when you
travel with your printer.
vii
USER’S GUIDE
CHAPTER 1 INTRODUCTION
ABOUT THE GUIDEBOOKS 1-1
TABLE OF CONTENTS
ABOUT YOUR PRINTER
Printer Overview 1-2
Features 1-3
Operating and Storage Environment 1-4
1-2
CHAPTER 2 PAPER HANDLING
PAPER SPECIFICATIONS 2-1
ABOUT BROTHER SPECIAL PAPER 2-4
About Brother Special Coated Paper 2-4
About Brother Special Glossy Paper 2-5
LOADING PAPER 2-6
How to Load Paper in the Paper Feeding Slot 2-6
How to Load Paper in the Straight Paper Path Slot 2-7
How to Load Envelopes in the Straight Paper Path Slot 2-8
How to Load Paper in the Auto Cut Sheet Feeder (MP-21CDX or optional SF-21MP
users only) 2-9
CHAPTER 3 CONTROL PANEL
viii
LED AND BUTTONS 3-1
LEDs 3-1
Buttons 3-3
CHAPTER 4 MAINTENANCE
CLEANING THE PRINT HEAD 4-1
REPLACING THE INK CARTRIDGES
CLEANING THE PRINTER 4-5
REPACKING THE PRINTER 4-6
4-2
TABLE OF CONTENTS
CHAPTER 5 TROUBLE SHOOTING
ALARM INDICATIONS AT A GLANCE 5-1
Operator Calls
Service Calls 5-2
PAPER JAMS 5-3
How to clear paper jams 5-3
Q & A 5-5
Setting Up the Printer Hardware 5-5
Setting Up the Printer for Windows 5-6
Paper Handling 5-7
Printing 5-8
Print Quality 5-9
5-1
APPENDIX
PRINTER SPECIFICATIONS Appendix-1
Printing Appendix-1
Controller Appemdix-1
Electrical and Mechanical Appendix-2
Print Media Appendix-2
ix
USER’S GUIDE
IMPORTANT INFORMATION: REGULATIONS
Federal Communications Commission (FCC) Declaration of Conformity
(For U.S.A. only)
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulvard
Bridgewater, NJ 08807-0911, USA
TEL : (908) 704-1700
declares, that the products
Product Name: Brother Mobile Inkjet Printer MP-21C/CDX,
Printer Interface Card CI-100
AC Adapter AD-100MP, AD-200MP (for MP21CDX or optional PA-21MP user)
complies with Part 15 of the FCC Rules. Operatio n is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guaran tee th at interference will not
occur in a particular installation. If this equipmen t does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.
Important
A shielded interface cable should be used in order to ensure compliance
with the limits for a Class B digital device.
Changes or modifications not expressly approved by Brother Industries,
Ltd. could void the user’s authority to operate the equipment.
x
Industry Canada Compliance Statement (For Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.
Radio Interference (220-240 V model only)
This printer complies with EN55022(CISPR Publication 22)/Class B.
Before this product is used, ensure that you use a double-shielded
interface cable with twisted-pair conductors and that is marked
“IEEE1284 compliant”. The cable must not exceed 1.8 metres in length.
IMPORTANT - For Your Safety
When you use an AC Adapter with this printer, be sure to use only the
Brother option part number AD-100MP(100V), or AD-200MP(200V) .
REGULATIONS
Geräuschemission / Acoustic Noise Emission (For Germany Only)
Lpa < 70 dB(A) DIN 45635-19-01-KL2
xi
USER’S GUIDE
IMPORTANT - Wiring Information (For U.K. only)
If the power cord supplied with the AC Adapter (for MP-21CDX or option) is not
suitable for your electrical outlet, remove the plug from the mains cord and fit an
appropriate three pin plug. If the replacement plug is intended to take a fuse then fit
the same fuse as the original.
If a moulded plug is severed from the power cord then it should be destroyed
because a plug with cut wires is dangerous if plugged into a live socket outlet. Do
not leave it where a child might find it.
In the event of replacing the plug fuse, fit a fuse approved by ASTA to BS1362 with
the same rating as the original fuse.
Always replace the fuse cover. Never use a plug with the cover omitted.
WARNING - DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL
WHICH IS MARKED WITH THE LETTER ‘E’, BY THE EARTH SYMBOL
OR COLOURED GREEN OR YELLOW.
The wires in the mains cord are coloured in accordance with the following code:
Blue: Neutral
Brown: Live
The colours of the wiring in the power lead of this AC Adapter may not correspond
with the markings which identify the terminals in your plug. If you need to fit a
different plug, proceed as follows.
Remove a length of the cord outer sheath, taking care not to damage the coloured
insulation of the wires inside.
Cut each of the wires to the appropriate length.
Remove a short section of the coloured insulation to expose the wires.
The wire which is coloured blue must be connected to the terminal which is marked
with the letter “N” or coloured black or blue.
The wire which is coloured brown must be connected to the terminal which is
marked with the letter “L” or coloured red or brown.
The outer sheath of the cord must be secured inside the plug. The coloured wires
should not hang out of the plug.
xii
DECLARATION OF CONFORMITY (EUROPE)
We, Brother International Europe Ltd.,
Brother House 1 Tame Street, Guide Bridge,
Audenshaw, Manchester M34 5JE, UK.
declare that this product is in conformity with the following normative
documents:
EMC: EN 55022 Class B, EN 50082-1
following the provisions of the Electromagnetic Compatibility Directiv e
89/336/EEC (as amended by 91/263/EEC and 92/31/EEC) and that the
AC Adapter, as supplied with this system, conforms with EN 60950.
This system also follows the provisions of th e Low Voltage Directive
73/23/EEC.
Issued by:
Brother International Europe Ltd.
European Technical Services Division
REGULATIONS
xiii
CHAPTER 1 INTRODUCTION
ABOUT THE GUIDEBOOKS
You have two guidebooks for this printer. Read each guidebook in the
following order:
1. Read the Quick Setup Guide to set up your printer and connect it to
your computer. It also contains information about setting up your
computer for your printer by installing the printer driver.
2. Read the Users Guide to obtain information about the following.
CHAPTER 1 - Introduction
CHAPTER 2 - Paper Handling
CHAPTER 1 INTRODUCTION
CHAPTER 3 - Control Panel
CHAPTER 4 - Maintenance
CHAPTER 5 - Troubleshooting
APPENDIX
INDEX
1-1
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