Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This Basic User's Guide contains basic
instructions and information for your Brother
machine.
For more advanced instructions and information,
see the Online User's Guide at
solutions.brother.com/manuals
If you need to call Customer Service
Please complete this information for future reference:
The serial number is on the back of the machine. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the event of theft, fire or warranty
service.
Register your product online at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the original
owner of the product. Your registration with Brother:
• may serve as confirmation of the purchase date of your product if you lose
your receipt;
• may support an insurance claim by you in the event of product loss
covered by insurance; and,
• will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet, or
register online at
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips
to learn how to get the most from your Brother product.
support.brother.com
• Check here for Brother driver updates.
• To keep your machine’s performance up to date, check here for the latest firmware
upgrade.
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada:
http://www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit http://www.brother-usa.com/service.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit http://www.brother.ca/support.
i
Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother
retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover,
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
NOTE
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com
In Canada:
http://www.brother.ca
ii
Order Information
DescriptionItem
Toner cartridge
TN-820 (Approximately 3,000 pages)
TN-850 (Approximately 8,000 pages)
TN-880 (Approximately 12,000 pages)
1 2 3
1 2 4
1 2 5 6
Drum Unit
1
Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2
Letter or A4 size 1-sided pages
3
Standard toner cartridge
4
High yield toner cartridge
5
Super high yield toner cartridge
6
For MFC-L6700DW/MFC-L6800DW
7
Approximately 30,000 pages based on 1 page per job and 50,000 pages based on 3 pages per job [A4/letter simplex
pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and
media size.
DR-820 (Approximately 30,000 pages) 7
iii
Notice - Disclaimer of Warranties (USA and
Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
iv
User's Guides and Where to Find Them
Which Guide?What's in It?Where Is It?
Product Safety GuideRead this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup GuideFollow the instructions for setting up your
machine, and installing the drivers and
software for the operating system and
connection type you are using.
Basic User's GuideLearn the basic Fax, Copy and Scan
operations and basic machine maintenance.
See troubleshooting tips.
Online User's GuideThis guide includes the additional contents of
the Basic User’s Guide.
In addition to information about the Print,
Scan, Copy, Fax and Brother ControlCenter
operations, useful information is included
about using the machine on a network.
Web Connect GuideThis Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images,
printing data and uploading files directly to
Internet services.
Printed / In the box
Printed / In the box
Printed / In the box
HTML and PDF file /
Brother Solutions
Center
1
PDF file / Brother
Solutions Center
1
AirPrint GuideThis Guide provides information for using
AirPrint to print from OS X v10.8.5 or later
and your iPhone, iPod touch, iPad, or other
iOS device to your Brother machine without
installing a printer driver.
Google Cloud Print Guide This Guide provides details about how to use
Google Cloud Print™ services for printing
over the Internet.
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device, and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi
®
network.
1
Visit solutions.brother.com/manuals.
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
1
1
1
v
The Online User's Guide Helps You Get the Most
1
2
3
4
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit solutions.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
vi
Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com.
• Provides several ways to search!
• Displays related questions for more information
• Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen is subject to change without
notice.
vii
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of
use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
[Courier New]
Courier New font identifies messages shown on the machine's LCD.
viii
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product's descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Important Note
• This documentation is for both MFC and DCP models. Read 'XXX-XXXX' as 'MFC/DCPXXXX' (where XXXX is the name of your model).
ix
Table of Contents
General Information ............................................................................................ 1
1
Control Panel Overview.............................................................................................1
Index ................................................................................................................... 66
C
xi
4
321
5
General Information
1
Control Panel Overview
1. Near Field Communication (NFC) Reader (available only for certain models)
You can use card authentication by touching the IC card to the NFC Reader on the control
panel.
1
General Information
If your Android™ device supports the NFC feature, you can print from your device or scan
documents to your device in the same way.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the Touchscreen.
3. Touchpanel
(Back)
Press to go back to the previous menu.
(Home)
• Press to return to the Home screen.
• While the machine is in Sleep Mode, the Home icon blinks.
(Cancel)
Press to cancel an operation (available when lit).
Dial Pad (Numerical buttons)
Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the
number of copies.
1
4. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding down . The LCD displays [Shutting
Down] for a few seconds before going off. If you have an external telephone or TAD
connected, it is always available.
5. (WiFi)
(For infrastructure mode)
When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
(For Ad-Hoc mode)
The WiFi LED is always off.
2
Touchscreen LCD
Overview
You can select from two types of screens to
set the Home screen: Function screens and
Shortcuts screen. When a Function screen is
displayed, swipe left or right or press d or c to
display the other Function screens.
The Home screen displays the machine’s
status when the machine is idle. This screen
is also called the Ready Mode screen. When
displayed, this screen indicates that your
machine is ready for the next command.
If Active Directory® Authentication or LDAP
Authentication is enabled, the machine's
control panel will be locked.
The available features vary depending on
your model.
Function screens
The Function screens provide access to
features, such as Fax, Copy and Scan.
1
General Information
Shortcuts screen
Create Shortcuts for frequently-used
operations, such as sending a fax, copying,
scanning and using Web Connect.
Eight Shortcuts tabs are available with six
Shortcuts on each Shortcuts tab. A total
of 48 Shortcuts are available.
1. Modes
•[Fax]
Press to access Fax mode.
•[Copy]
Press to access Copy mode.
•[Scan]
Press to access Scan mode.
•[Secure Print]
Press to access the [Secure Print]
option.
3
•[Web]
0Max
Press to connect the Brother machine
to an Internet service. For more
information, see the Web ConnectGuide. Go to your model's Manuals
page on the Brother Solutions Center at
support.brother.com to download the
guide.
•[Apps]
Press to connect the Brother machine
to the Brother Apps service. For more
information, see the Web ConnectGuide. Go to your model's Manuals
page on the Brother Solutions Center at
support.brother.com to download the
guide.
•[USB]
Press to access the Direct Print and
Scan to USB menus.
•[2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy
option.
5. Date & Time
Displays the date and time set on the
machine.
6.[Shortcuts]
Press to access the [Shortcuts]
screen.
7.(Function screens)
Press to access the Function screens.
New Fax
When [Fax Preview] is set to [On], the
number of new faxes you received into the
memory appears at the top of the screen.
Warning icon
2. or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a
four-level indicator displays the current
wireless signal strength.
3.(Toner)
Displays the remaining toner life. Press to
access the [Toner] menu.
4.(Settings)
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock
icon appears on the LCD. You must
unlock the machine to change settings.
The warning icon appears when there
is an error or maintenance message; press
to view it, and then press to
return to Ready Mode.
NOTE
This product adopts the font of ARPHIC
TECHNOLOGY CO., LTD.
4
How to Navigate the
Touchscreen LCD
Press your finger on the LCD to operate it. To
display and access all the options, swipe left,
right, up, down or press dc or ab on the LCD
to scroll through them.
The following steps explain how to change a
machine setting. In this example, the LCD
Backlight setting is changed from [Light] to
[Med].
IMPORTANT
DO NOT press the LCD with a sharp object,
such as a pen or stylus. It may damage the
machine.
NOTE
DO NOT touch the LCD immediately after
plugging in the power cord or turning on the
machine. Doing this may cause an error.
Swipe up or down or press a or b to
4
display the [LCD Settings] option,
and then press [LCD Settings].
Press [Backlight].
5
Press [Med].
6
1
General Information
Press [Settings].
1
Press [All Settings].
2
Swipe up or down or press a or b to
3
display the [General Setup] option,
and then press [General Setup].
Press .
7
5
Access Brother Utilities
(Windows®)
Brother Utilities is an application launcher
that offers convenient access to all Brother
applications installed on your computer.
Do one of the following:
1
• (Windows® XP, Windows Vista®,
Windows® 7, Windows Server® 2003,
Windows Server® 2008 and Windows
Server® 2008 R2)
Select your machine (where XXXX is
2
the name of your model).
Click
Brother > Brother Utilities.
• (Windows® 8 and Windows Server
2012)
Tap or click (Brother Utilities)
either on the Start screen or the
desktop.
• (Windows® 8.1 and Windows
Server® 2012 R2)
Move your mouse to the lower left
corner of the Start screen and click
device, swipe up from the bottom of
the Start screen to bring up the Apps
screen).
When the Apps screen appears, tap
or click (Brother Utilities).
(Start) > All Programs >
(if you are using a touch-based
Choose the operation you want to use.
3
®
Uninstall the Brother
Software and Drivers
(Windows®)
Launch (Brother Utilities).
1
Click the drop-down list, and then select
2
your model name (if not already
selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box
to uninstall the software and drivers.
(The options will vary depending on your
machine.)
• [Ring]
Adjust the ring volume.
• [Beep]
1
General Information
Enter the two digits for the day using the
4
LCD, and then press [OK].
Press [Clock Type].
5
Press [12h Clock] or [24h Clock].
6
Press [Time].
7
To enter the time, do one of the
8
following:
• If you selected [12h Clock] as the
format in the [Clock Type] setting,
enter the time (in 12-hour format)
using the LCD.
Press
[PM].
Press [OK].
to select [AM] or
Adjust the volume of the beep you
hear when you press a button, make
a mistake, or after you send or
receive a fax.
• [Speaker]
Adjust the speaker volume.
Swipe up or down or press a or b to
3
display the [Off], [Low], [Med] or
[High] option, and then press the
option you want.
4
Press
.
• If you selected [24h Clock] as the
format in the [Clock Type] setting,
enter the time (in 24-hour format)
using the LCD.
Press [OK].
(For example: enter 19:45 for
7:45 PM.)
9
Press
.
7
1
2
Paper Handling
2
Load Paper
Load Paper in the Paper
Tray
• If the Check Size setting is set to On and
you pull the paper tray out of the
machine, a message appears on the
LCD asking if you want to change the
paper size. Change the paper size and
paper type settings if needed, following
the on-screen instructions.
• When you load a different size and type
of paper in the tray, you must change the
Paper Size and Paper Type settings in
the machine or on your computer, also.
• When you use thick paper, open the
back cover (face up output tray) to let the
printed paper exit onto the face up
output tray.
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray or the release lever (2) in the
back of the tray, and then pull out the
back of the paper tray. (Legal and Folio
size paper are not available in some
regions.)
For trays with a release button:
Pull the paper tray completely out of the
1
machine.
Press and slide the paper guides to fit
2
the paper.
Press the green release levers to slide
the paper guides.
For trays with a release lever:
Fan the stack of paper well.
3
8
Load paper in the paper tray with the
4
printing surface face down.
When you use Letterhead or Preprinted
paper, load the paper in the correct
orientation as shown in the illustrations.
Paper Orientation for
Letterhead and Preprinted
Paper
For 1-sided printing
Make sure the paper is below the
5
maximum paper mark (bbb).
Overfilling the paper tray will cause
paper jams.
2
Paper Handling
• face down
• top edge toward the front of the
paper tray
For automatic 2-sided printing (long
edge binding)
• face up
• bottom edge toward the front of the
paper tray
• DO NOT load different sizes and types
of paper in the paper tray at the same
time. Doing this may cause the paper
to jam or misfeed.
• When you use Letterhead or
Preprinted paper for 2-sided printing,
change the machine's setting by
completing the following step:
When you load a different size and type of
paper in the tray, you must change the
Paper Size and Paper Type settings in the
machine or on your computer, also.
When you use envelopes, thick paper, or
labels, see Related Information: Print on
Envelopes, Thick Paper or Labels.
Lift the support flap to prevent paper
1
from sliding off the face down output
tray.
Pull out the MP tray support (1) and
3
unfold the flap (2).
Slide the MP tray paper guides to fit the
4
width of the paper you are using. If the
paper guide on the right side has a
lever, press it and slide the paper guide.
Open the MP tray and lower it gently.
2
Load paper with the printing surface
5
face up in the MP tray. When you use
Letterhead or Preprinted paper, load the
paper in the correct orientation as
shown in the illustrations.
10
Make sure the paper is below the
maximum paper mark (1).
Change the Check Paper
Size Setting
Paper Orientation for
Letterhead and Preprinted
Paper
For 1-sided printing
• face up
• top edge first
For automatic 2-sided printing (long
edge binding)
• face down
• bottom edge first
When you use Letterhead or Preprinted
paper for 2-sided printing, change the
machine's setting by completing the
following step:
When you turn on your machine's Check Size
setting, the machine displays a message
when you remove a paper tray or load paper
using the MP tray, asking if you changed the
paper size and paper type.
• Print on Envelopes, Thick Paper or Labels
on page 16
11
Change the Paper Size
Recommended Print
and Paper Type
When you change the size and type of the
paper you load in the tray, you must change
the Paper Size and Paper Type settings on
the LCD at the same time.