Brother MFC-J870DW, MFC-J650DW User Manual

Basic User’s Guide

MFC-J650DW MFC-J870DW

Version 0

ARL/ASA/NZ

If you need to contact Customer Service

Please complete the following information for future reference:

Model Number: MFC-J650DW and MFC-J870DW (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine

and installing the drivers and software for the operating system and connection type you are using.

Basic User’s Guide Learn the basic Fax, Copy, Scan, PhotoCapture

Center™ and Disc Print

operations and how to

replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software and Network User’s Guide

This Guide provides instructions for Scanning,

Printing, PC-Fax, Disc Print

and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.

Printed / In the box

PDF file / CD-ROM

HTML file / CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide

Wi-Fi Direct™ Guide

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

MFC-J870DW only

Visit us at http://solutions.brother.com/.

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation .................................... 1

Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide and Software and

Network User’s Guide......................................................................................... 2

Viewing User’s Guides ....................................................................................2

How to access Guides for Advanced Features...................................................... 4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................ 5

Control panel overview ..........................................................................................6

2.7"(67.5 mm) Touchscreen LCD .................................................................... 8

Basic Operations ........................................................................................... 11

Changing the keyboard setting......................................................................12

Shortcut Settings ................................................................................................. 12

Adding Copy Shortcuts..................................................................................12

Adding Fax Shortcuts ....................................................................................13

Adding Scan Shortcuts ..................................................................................14

Adding Web Connect Shortcuts .................................................................... 15

Changing Shortcuts.......................................................................................15

Editing Shortcut Names................................................................................. 16

Deleting Shortcuts .........................................................................................16

Recalling Shortcuts........................................................................................ 16

Volume Settings................................................................................................... 17

Ring Volume ..................................................................................................17

Beep Volume .................................................................................................17

Speaker Volume............................................................................................17

Touchscreen LCD ................................................................................................18

Setting the backlight brightness..................................................................... 18

8) .............................................................2

)................................................................ 5

2 Loading paper 19

Loading paper and other print media...................................................................19

Loading envelopes ........................................................................................22

Loading photo paper......................................................................................24

Unprintable area ............................................................................................ 26

Paper settings......................................................................................................27

Paper Type....................................................................................................27

Paper Size.....................................................................................................27

Acceptable paper and other print media..............................................................28

Recommended print media ...........................................................................28

Handling and using print media.....................................................................28

Choosing the right print media.......................................................................30

3 Loading documents 32

How to load documents .......................................................................................32

Using the ADF ...............................................................................................32

Using the scanner glass ................................................................................ 33

Unscannable area .........................................................................................34

4 Sending a fax 35

How to send a fax ................................................................................................ 35

Stop faxing..................................................................................................... 37

Setting scanner glass size for faxing .............................................................37

Colour fax transmission .................................................................................37

Cancelling a fax in progress .......................................................................... 38

How to preview an outgoing fax (MFC-J870DW) ..........................................38

Transmission Verification Report...................................................................39

5 Receiving a fax 40

Receive Modes....................................................................................................40

Choose the Receive Mode .................................................................................. 40

Using Receive Modes..........................................................................................42

Fax Only ........................................................................................................ 42

Fax/Tel........................................................................................................... 42

Manual...........................................................................................................42

External TAD ................................................................................................. 42

Receive Mode settings ........................................................................................43

Ring Delay .....................................................................................................43

F/T Ring Time (Fax/Tel mode only)...............................................................43

Fax Detect ..................................................................................................... 44

Fax Preview (Monochrome only) (MFC-J870DW)...............................................45

How to preview a received fax....................................................................... 45

Turning off Fax Preview................................................................................. 47

6 Telephone and external devices 48

Voice operations..................................................................................................48

Tone or Pulse (Not Available for New Zealand) ............................................ 48

Fax/Tel mode................................................................................................. 48

Telephone Service for Australia...........................................................................49

Distinctive Ring .............................................................................................. 49

Caller ID.........................................................................................................50

How Does the Caller ID Work?...................................................................... 51

The Caller ID is Stored in Your Machine Memory ......................................... 51

Telephone Service for New Zealand ...................................................................51

FaxAbility ....................................................................................................... 51

Caller ID.........................................................................................................53

How Does the Caller ID Work?...................................................................... 53

Telephone Service for Some Countries...............................................................54

Distinctive Ring (For Singapore and Hong Kong)..........................................54

Caller ID (For Singapore and Hong Kong) ....................................................55

Voice over Internet Protocol (VoIP) ..................................................................... 55

iii

Connecting an external TAD (telephone answering device)................................56

Connection settings.......................................................................................57

Recording an outgoing message (OGM) on an external TAD.......................58

Multi-line connections (PABX).......................................................................58

External and extension telephones......................................................................58

Connecting an external or extension telephone ............................................58

Operation from external and extension telephones.......................................59

Using a cordless external telephone .............................................................59

Using remote codes.......................................................................................60

7 Dialling and storing numbers 61

How to dial ...........................................................................................................61

Manual dialling...............................................................................................61

Dialling from the Address Book .....................................................................61

Fax Redial .....................................................................................................62

Additional Dialling Operations..............................................................................62

Outgoing Call history ..................................................................................... 62

Caller ID history ............................................................................................. 63

Storing numbers .................................................................................................. 64

Storing a pause .............................................................................................64

Storing Address Book numbers.....................................................................64

Changing or deleting Address Book names or numbers ...............................65

8 Making copies 66

How to copy .........................................................................................................66

Stop copying .................................................................................................. 66

Copy options ........................................................................................................67

Paper Type....................................................................................................67

Paper Size.....................................................................................................68

9 Printing photos from a memory card or USB Flash drive 69

PhotoCapture Center™ operations (PHOTO mode) ...........................................69

Using a memory card or USB Flash drive ..................................................... 69

Getting started ..................................................................................................... 70

Print Images.........................................................................................................72

View Photos................................................................................................... 72

PhotoCapture Center™ print settings.................................................................. 73

How to scan to a memory card or USB Flash drive ............................................. 73

10 How to print from a computer 75

Printing a document ............................................................................................. 75

11 How to scan to a computer 76

Before scanning...................................................................................................76

Scanning a document as a PDF file using ControlCenter4 (Windows

How to change the machine’s SCAN mode settings for PDF scanning ..............80

How to scan a document as a PDF file using the Touchscreen .................... 82

) .............77

12 How to print and scan with NFC (Near Field Communication)

(MFC-J870DW) 83

Printing with NFC (Near Field Communication)...................................................83

Scanning with NFC (Near Field Communication)................................................83

13 How to print on a Disc (CD/DVD/BD) (MFC-J870DW) 84

Overview.............................................................................................................. 84

Print from a computer (Windows

How to load a Disc (CD/DVD/BD)........................................................................85

)................................................................ 84

A Routine maintenance 88

Replacing the ink cartridges ................................................................................88

Cleaning and checking the machine....................................................................91

Cleaning the scanner glass ...........................................................................91

Cleaning the print head .................................................................................92

Checking the print quality .............................................................................. 92

Checking the print alignment ......................................................................... 93

Setting the date and time..................................................................................... 94

B Troubleshooting 96

Identifying your problem ......................................................................................96

Error and maintenance messages.......................................................................98

Error animations .......................................................................................... 111

Transferring your faxes or Fax Journal report ............................................. 111

Document jam ............................................................................................ 112

Printer jam or paper jam (MFC-J650DW)....................................................114

Printer jam or paper jam (MFC-J870DW)....................................................120

Disc Jam (MFC-J870DW)............................................................................127

If you are having difficulty with your machine .................................................... 129

Dial Tone detection......................................................................................140

Telephone line interference / VoIP ..............................................................140

Machine Information .......................................................................................... 141

Checking the serial number ......................................................................... 141

Checking the firmware version .................................................................... 141

Reset functions ............................................................................................ 141

How to reset the machine............................................................................ 142

C Settings and features tables 143

Using the Settings tables ................................................................................... 143

Settings tables ................................................................................................... 144

Features tables ..................................................................................................158

Entering Text ..................................................................................................... 179

Inserting spaces ......................................................................................... 179

Making corrections ...................................................................................... 179

D Specifications 180

General ..............................................................................................................180

Print media.........................................................................................................182

Fax .....................................................................................................................183

Copy ..................................................................................................................184

PhotoCapture Center™ .....................................................................................185

PictBridge .......................................................................................................... 186

Scanner .............................................................................................................187

Printer ................................................................................................................188

Interfaces ........................................................................................................... 189

Network.............................................................................................................. 190

Computer requirements ..................................................................................... 191

Consumable items ............................................................................................. 192

EIndex 193

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

Memory Storage Setting Daylight Saving Time (MFC models) Sleep Mode Auto Power Off (DCP models) Touchscreen LCD

2 Security features

(MFC models)

TX Lock (MFC-J650DW) Memory Security (MFC-J870DW)

3 Sending a fax (MFC models)

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

(MFC models)

Memory Receive (Monochrome only) Remote Retrieval Additional receiving operations Polling overview

8 Printing photos from a

memory card or USB Flash drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash drive

9 Printing photos from a

camera (DCP-J752DW, MFC-J650DW and MFC-J870DW)

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Cleaning and checking the machine Packing and shipping the machine

B Glossary

5 Dialling and storing numbers

(MFC models)

Additional dialling operations Additional ways to store numbers

6Printing reports

Fax reports (MFC models) Reports

7 Making copies

Copy options

CIndex

vii

viii

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies the

dial pad numbers of the Touchpanel and buttons on your computer screen.

Italics Italicized typeface

emphasizes an important point or refers you to a related topic.

Courier New

Text in the Courier New font identifies messages on the Touchscreen of the machine.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

NOTE

Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shocks.

Chapter 1

Accessing Brother Utilities (Windows

If you are using a PC or tablet running

Windows either by tapping the screen or by clicking with your mouse.

After the printer driver is installed,

Start screen and the desktop.

a Tap or click Brother Utilities either on

8, you can make your selections

(Brother Utilities) appears on both the

the Start screen or the desktop.

8) 1

Accessing the Advanced User’s Guide and Software and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network features. When you are ready to learn detailed information about these operations, you can read the

Advanced User’s Guide and Software and Network User’s Guide in HTML format that

are on the CD-ROM.

Viewing User’s Guides 1

b Select your machine.

(Windows®) 1

(Windows®XP/Windows Vista®/Windows®7/

Windows Server

2008/Windows Server To view the documentation, from

(Start), All Programs, select Brother,

MFC-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.

(Windows

Click (Brother Utilities), and then click

the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions:

2003/Windows Server®

2008 R2)

8/Windows Server® 2012)

c Choose the function you want to use.

General information

NOTE

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear, go to Computer or My Computer. (For

Windows

Click (File Explorer) on the

taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click start.exe.

8 and Windows Server® 2012:

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM

Top Menu will appear.

(Macintosh) 1

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the User’s Guides icon. c Select your model and language if

needed.

d Click User’s Guides. e Click PDF/HTML documents. If the

country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software and Network User’s Guide

 Scan

 ControlCenter

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows (Not available in Hong Kong)

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from the Help section in the PaperPort™ 12SE application.

)

Chapter 1

NOTE

Presto! PageManager User’s Guide

(Windows

)

(Hong Kong only)

 Instructions for scanning directly from

Presto! PageManager. The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

Presto! PageManager User’s Guide (Macintosh)

Presto! PageManager must be downloaded and installed before use. For more information, see Accessing Brother Support (Macintosh) on page 5.

 The complete Presto! PageManager

User’s Guide can be viewed from the Help section in the Presto! PageManager application.

How to find Network setup instructions

How to access Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/

Click Manuals on your model’s page to download the documentation.

Web Connect Guide 1

This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide 1

This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without

installing a printer driver.

Your machine can be connected to a wireless

or wired

network.

MFC-J870DW only

 Basic setup instructions

(See Quick Setup Guide.)

 The wireless access point or router

supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)

 More information about network setup

(See Software and Network User’s Guide.)

Google Cloud Print Guide 1

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide 1

(MFC-J870DW)

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

General information

Accessing Brother Support (Windows

You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the top menu, click Back or if

you have finished, click Exit.

), click

)

 To download and install Presto!

PageManager, click Presto! PageManager.

 (MFC-J870DW)

To download and install NewSoft CD Labeler, click NewSoft CD Labeler.

 To access the Brother Web Connect

page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

NOTE

Control panel overview 1

The MFC-J650DW and MFC-J870DW have the same 2.7"(67.5 mm) Touchscreen LCD and Touchpanel.

Most of the illustrations in this User’s Guide show the MFC-J870DW.

1 2.7"(67.5 mm) Touchscreen LCD (Liquid

Crystal Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

You can adjust the control panel angle to read the Touchscreen more easily.

Hold the edge of the control panel to avoid accidentally pressing any of the Touchscreen options.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.

 Home

Press to return to the Home screen.

 Cancel

Press to cancel an operation when lit.

 Dial Pad

Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.

 (MFC-J870DW)

The WiFi light is on when Network I/F is set to WLAN.

 (MFC-J650DW)

The WiFi light is on when WLAN Enable is set to On.

4 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the

machine. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning off.

If you have connected an external telephone or TAD, it is always available.

If you turn off the machine using , it will still

periodically clean the print head to maintain print quality. To prolong the life of the print head, provide better ink efficiency and maintain print quality, you should keep your machine connected to the power at all times.

Chapter 1

1 2 3

4 5 6

910 8

2.7"(67.5 mm) Touchscreen LCD 1

The Touchscreen LCD shows the machine’s status when the machine is idle.

5 Photo

Lets you access Photo mode when you press

c, and then press .

6 Disc

(MFC-J870DW)

Lets you print on printable media, including CD-R/RW, DVD-R/RW and Blu-ray Disc™

when you press c, and then press .

For more information, see Software and Network User’s Guide.

7 Wireless Status

A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.

1 Fax

Lets you access the Fax mode.

2 Copy

Lets you access the Copy mode.

3 Scan

Lets you access the Scan mode.

0Max

If you see at the top of the screen, you

can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.

8 Settings

Lets you access the main settings. For more information, see Settings screen on page 10.

9 Ink

Lets you see the available ink volume and also lets you access the Ink menu.

When the ink cartridge is near the end of life or having a problem, an error icon is displayed on each affected ink colour. For more information, see Advanced User’s Guide: Checking the ink volume.

4 Web

Lets you connect the Brother machine to an Internet service when you press c, and then

press .

For more information, see Web Connect Guide.

General information

NOTE

10 Shortcuts

Lets you set up Shortcuts.

You can save certain settings as a Shortcut so you can quickly send a fax, copy, scan and use web connect services.

• Three Shortcut screens are available. You can set up to 4 Shortcuts in each Shortcut screen. A total of 12 Shortcuts are available.

• To display the other Shortcut screens, press d or c.

11 Faxes in memory

You can see how many received faxes are in

the memory

Press Print to print the faxes.

MFC-J870DW: When Fax Preview is set to Off.

12 New Fax(es)

(MFC-J870DW)

When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.

Press View to see your faxes on the Touchscreen.

13 Warning icon

The warning icon appears when there is

an error or maintenance message; press

Detail to view it, and then press to return to Ready mode.

For information about error messages, see Error and maintenance messages on page 98.

Chapter 1

NOTE

Settings screen 1

The Touchscreen LCD shows the machine

status when you press (Settings).

You can check and access all the machine's settings from the following screen.

1Ink

See the remaining ink volume.

When the ink cartridge is near the end of life or having a problem, an error icon is displayed on each affected ink colour. For more information, see Advanced User’s Guide: Checking the ink volume.

Press to access the Ink menu.

(For Australia, Singapore and Hong Kong) When the Distinctive Ring feature is turned on, the Touchscreen shows D/R. For details, Distinctive Ring on page 49 and 54 for your relevant country.

(For New Zealand) When the FaxAbility feature is turned on, the Touchscreen shows D/R. For details, FaxAbility on page 51.

5Wi-Fi

Press to set up a wireless network connection. A four level indicator on the screen shows the

current wireless signal strength if you are using a wireless connection.

6 Fax Preview

(MFC-J870DW)

See the Fax Preview setting.

Press to access the Fax Preview setting.

7 All Settings

Press to access the full Settings menu.

2 Paper Type

See the selected paper type.

Press to change the Paper Type setting if needed.

3 Paper Size

See the selected paper size.

Press to change the Paper Size setting if needed.

4 Receive Mode

See the current Receive Mode:

 Fax (Fax Only)

 Fax/Tel

 External TAD

 Manual

General information

IMPORTANT

NOTE

Basic Operations 1

Press your finger on the Touchscreen LCD to operate it. To display and access all the settings and features tables and the available options, press d c or a b to scroll through them.

DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.

The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel.

a Press (Settings).

f Press Setup Receive. g Press a or b to display Receive Mode.

h Press Receive Mode. i Press Fax/Tel.

b Press All Settings. c Press a or b to display Fax.

d Press Fax. e Press a or b to display

Setup Receive.

Press if you want to go back to the previous level.

j Press .

Chapter 1

Changing the keyboard setting 1

You can choose the type of keyboard for the Touchscreen.

a Press (Settings).

b Press All Settings. c Press a or b to display

General Setup.

d Press General Setup. e Press a or b to display

Keyboard Settings.

f Press Keyboard Settings. g Press QWERTY or ABC.

h Press .

Shortcut Settings 1

You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add a maximum of 12 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a Copy Shortcut:

 Quality

 Paper Type

 Paper Size

 Enlarge/Reduce

 Density

 Stack/Sort

 Page Layout

 2-sided Copy

 Advanced Settings

a Press (Shortcuts). b Press where you have not added a

Shortcut.

c Press a or b to display Copy. d Press Copy. e Read the information on the

Touchscreen, and then confirm it by pressing OK.

f Press a or b to display the available

settings, and then press the setting you want to change.

g Press a or b to display the available

options for the setting, and then press the option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.

h When you have finished changing

NOTE

settings, press Save as Shortcut.

i Read and confirm the displayed list of

settings you have chosen, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 179.) Press OK.

k Press OK to save your Shortcut.

Adding Fax Shortcuts 1

General information

• You can enter up to 20 digits for a fax number.

• If the Shortcut is to be used for broadcasting, press Options and choose Broadcasting in step h before entering the fax number in step f.

• You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book and individual fax numbers from the Address Book or entered manually. (See Advanced User’s Guide: Broadcasting (Monochrome only).)

The following settings can be included in a fax Shortcut:

 Address

 Fax Resolution

 Contrast

 Broadcasting

 Preview

(MFC-J870DW)

 Colour Setting

 Glass Scan Size

 Real Time TX

 Overseas Mode

a Press (Shortcuts). b Press where you have not added a

Shortcut.

c Press a or b to display Fax. d Press Fax. e Read the information on the

Touchscreen, and then confirm it by pressing OK.

f Enter the fax number using the dial pad

on the Touchpanel, or you can use the Address Book or Call history on the Touchscreen. When you have finished, go to step g.

• When you enter a fax number in a Shortcut, it will be added to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.

g Press Options. h Press a or b to display the available

settings, and then press the setting you want to change.

i Press the new option you want to set.

Repeat steps h and i until you have chosen all the settings for this Shortcut. Press OK.

j When you have finished choosing new

options, press Save as Shortcut.

k Read and confirm the displayed list of

options you have chosen, and then press OK.

l Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 179.) Press OK.

m Press OK to save your Shortcut.

Chapter 1

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:

to Media

 Scan Type

 Resolution

 File Type

 Scan Size

 Scan Long Paper

 File Name

 Auto Crop

(MFC-J870DW)

 Remove Background Colour

to File/to OCR/to Image/to E-mail

 PC Select

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Scan.

g Do one of the following:

 When the machine is connected to a

PC using a USB connection:

Press OK to confirm <USB> is chosen as the PC Name. Go to step m.

 When the machine is connected to a

network:

Press a or b to display the PC Name, and then press it. Press OK to confirm the PC Name you have chosen. Go to step m.

h Press Options. i Press a or b to display the available

settings, and then press the setting you want to change or store.

j Press a or b to display the available

options for the setting, and then press the new option you want to set. Repeat steps i and j until you have chosen all the settings for this Shortcut. When you have finished changing settings, press OK.

k Review the settings you have chosen:

 If you need to make more changes,

return to step h.

d Press Scan. e Press a or b to display the type of scan

you want to do, and then press it.

f Do one of the following:

 If you pressed to Media, read the

information on the Touchscreen, and then press OK to confirm it. Go to step h.

 If you pressed to File, to OCR,

to Image or to E-mail, read the

information on the Touchscreen, and then press OK to confirm it. Go to step g.

 If you are satisfied with your

changes, press Save as Shortcut.

l Review your settings on the

Touchscreen, and then press OK.

m Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 179.) Press OK.

n Read the information on the

Touchscreen, and then press OK to save your Shortcut.

General information

NOTE

Adding Web Connect Shortcuts 1

The settings for the following services can be included in a Web Connect Shortcut:

 SkyDrive

 Box

 Google Drive™

 Evernote

 Dropbox

 Facebook

 Picasa Web Albums™

 Flickr

• Web services may have been added and/or service names may have been changed by the provider since this document was published.

g Press your account.

If the account needs a PIN, enter the PIN for the account using the keyboard on the Touchscreen. Press OK.

h Choose the function you want to use.

The functions that can be set vary depending on the chosen service.

i Read and confirm the displayed list of

functions you have chosen, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 179.) Press OK.

k Press OK to save your Shortcut.

• To add a Web Connect Shortcut, you need to have an account with the desired service. (For more information, see Web Connect Guide.)

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Web. d Press Web. e If information regarding the Internet

connection is displayed, read the information and confirm it by pressing OK.

f Press a or b to display the available

services, and then press the desired service.

Changing Shortcuts 1

You can change the settings in a Shortcut.

You cannot change a Web Connect Shortcut.

If you want to change the Shortcut, delete it, and then add a new Shortcut. (For more information, see Deleting

Shortcuts on page 16 and Adding Web Connect Shortcuts on page 15.)

a Press (Shortcuts).

b Press d or c to display the Shortcut you

want to change.

c Press the Shortcut you want to change.

The settings for the Shortcut that you chose are displayed.

d Press Options.

Chapter 1

NOTE

e Change the settings for the Shortcut you

chose in step c. (For example, see

Adding Copy Shortcuts on page 12.)

f Press Save as Shortcut when you

have finished changing the settings.

g Press OK to confirm. h Do one of the following:

 If you want to overwrite the Shortcut,

press Yes. Go to step j.

 If you do not want to overwrite the

Shortcut, press No to enter a new Shortcut name. Go to step i.

i To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 179.) Press OK.

e To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 179.) Press OK.

f Press .

Deleting Shortcuts 1

You can delete a Shortcut.

a Press (Shortcuts).

b Press d or c to display the Shortcut you

want to delete.

c Press and hold the Shortcut until the

options appear.

j Press OK to confirm.

Editing Shortcut Names 1

You can edit a Shortcut name.

a Press (Shortcuts).

b Press d or c to display the Shortcut you

want to edit.

c Press and hold the Shortcut until the

options appear.

You can also press Edit/Delete, and then press the Shortcut you want.

d Press Edit Shortcut Name.

You can also press Edit/Delete, and then press the Shortcut you want.

d Press Delete to delete the Shortcut

that you chose in step c. Press Yes to confirm.

e Press .

Recalling Shortcuts 1

The Shortcut settings are displayed on the Shortcut screen. To recall a Shortcut, simply press the Shortcut name.

a Press (Shortcuts).

b Press d or c to display the Shortcut you

want to recall.

c Press the Shortcut.

General information

Volume Settings 1

Ring Volume 1

You can choose a range of ring volume levels, from High to Off. The machine will keep your new setting until you change it.

Setting the Ring Volume 1

a Press (Settings).

b Press All Settings. c Press a or b to display

General Setup.

d Press General Setup. e Press a or b to display Volume. f Press Volume. g Press Ring.

d Press General Setup. e Press a or b to display Volume. f Press Volume. g Press Beep. h Press a or b to display Low, Med, High

or Off, and then press the option you want to set.

i Press .

Speaker Volume 1

You can choose from a range of speaker volume levels.

a Press (Settings).

Press All Settings.

b c Press a or b to display

General Setup.

h Press a or b to display Low, Med, High

or Off, and then press the option you want to set.

i Press .

Beep Volume 1

When the beep is on, the machine will make a sound when you press the Touchscreen or Touchpanel, or if you make a mistake, or after you send or receive a fax.

You can choose from a range of sound volume levels.

a Press (Settings).

b Press All Settings. c Press a or b to display

General Setup.

d Press General Setup. e Press a or b to display Volume. f Press Volume. g Press Speaker. h Press a or b to display Low, Med, High

or Off, and then press the option you want to set.

i Press .

Chapter 1

You can also adjust the speaker volume by pressing Hook.

a (MFC-J650DW)

Press (Fax).

(MFC-J870DW) Do one of the following:

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, press

(Fax) and

(Sending Faxes).

b Press Hook.

Touchscreen LCD 1

Setting the backlight brightness 1

If you are having difficulty reading the Touchscreen LCD, try changing the brightness setting.

a Press (Settings).

b Press All Settings. c Press a or b to display

General Setup.

d Press General Setup. e Press a or b to display LCD Settings.

c Press .

d Press to decrease or to

increase the speaker volume level. Each press changes the volume to the next setting.

e Press Hook.

f Press LCD Settings. g Press Backlight. h Press Light, Med or Dark.

i Press .

NOTE

Loading paper 2

Loading paper and other print media

To print on Photo (10  15 cm) or Photo L (89  127 mm) paper, you must use the photo paper tray. (See Loading photo paper on page 24.)

• If the paper support flap (1) is open, close it, and then close the paper support (2).

Load only one size of paper and one type of paper in the paper tray at any time.

(For more information about paper size, weight and thickness, see Choosing the right print media on page 30.)

a Pull the paper tray completely out of the

machine.

• When you load a different paper size in the tray, you will need to change the paper size setting in the menu of the machine at the same time.

(See Paper Size on page 27.)

b Lift the output paper tray cover (1).

Chapter 2

NOTE

IMPORTANT

c Gently press and slide the paper width

guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper width guides (1) and paper length guide (2) line up with the marks for the paper size you are using.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled or wrinkled.

e Gently put the paper into the paper tray

print side down and top edge in first. Check that the paper is flat in the tray.

When you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. (Only available for some countries.)

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

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