Page 1
Basic User’s Guide
MFC-J650DW
MFC-J870DW
Version 0
ARL/ASA/NZ
Page 2
If you need to contact Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J650DW and MFC-J870DW
(Circle your model number)
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2013 Brother Industries, Ltd. All rights reserved.
Page 3
User's Guides and where do I find them?
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your machine
and installing the drivers and software for the
operating system and connection type you are
using.
Basic User’s Guide Learn the basic Fax, Copy, Scan, PhotoCapture
1
Center™ and Disc Print
operations and how to
replace consumables. See troubleshooting tips.
Advanced User’s Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and performing
routine maintenance.
Software and Network
User’s Guide
This Guide provides instructions for Scanning,
1
Printing, PC-Fax, Disc Print
and other operations
that can be performed by connecting your Brother
machine to a computer. You can also find useful
information about using the Brother ControlCenter
utility, using your machine in a network environment,
and frequently used terms.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
HTML file / CD-ROM
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images, printing
data and uploading files directly to Internet services.
AirPrint Guide This Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x and your iPhone,
iPod touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
Google Cloud Print
Guide
Wi-Fi Direct™ Guide
1
This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.
This Guide provides details on how to configure and
use your Brother machine for wireless printing
directly from a mobile device supporting the Wi-Fi
Direct™ standard.
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
1
MFC-J870DW only
2
Visit us at http://solutions.brother.com/.
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
2
2
2
2
2
i
Page 4
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation .................................... 1
Accessing Brother Utilities (Windows
Accessing the Advanced User’s Guide and Software and
Network User’s Guide......................................................................................... 2
Viewing User’s Guides ....................................................................................2
How to access Guides for Advanced Features...................................................... 4
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................ 5
Control panel overview ..........................................................................................6
2.7"(67.5 mm) Touchscreen LCD .................................................................... 8
Basic Operations ........................................................................................... 11
Changing the keyboard setting......................................................................12
Shortcut Settings ................................................................................................. 12
Adding Copy Shortcuts..................................................................................12
Adding Fax Shortcuts ....................................................................................13
Adding Scan Shortcuts ..................................................................................14
Adding Web Connect Shortcuts .................................................................... 15
Changing Shortcuts.......................................................................................15
Editing Shortcut Names................................................................................. 16
Deleting Shortcuts .........................................................................................16
Recalling Shortcuts........................................................................................ 16
Volume Settings................................................................................................... 17
Ring Volume ..................................................................................................17
Beep Volume .................................................................................................17
Speaker Volume............................................................................................17
Touchscreen LCD ................................................................................................18
Setting the backlight brightness..................................................................... 18
®
8) .............................................................2
®
)................................................................ 5
2 Loading paper 19
Loading paper and other print media...................................................................19
Loading envelopes ........................................................................................22
Loading photo paper......................................................................................24
Unprintable area ............................................................................................ 26
Paper settings......................................................................................................27
Paper Type....................................................................................................27
Paper Size.....................................................................................................27
Acceptable paper and other print media..............................................................28
Recommended print media ...........................................................................28
Handling and using print media.....................................................................28
Choosing the right print media.......................................................................30
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3 Loading documents 32
How to load documents .......................................................................................32
Using the ADF ...............................................................................................32
Using the scanner glass ................................................................................ 33
Unscannable area .........................................................................................34
4 Sending a fax 35
How to send a fax ................................................................................................ 35
Stop faxing..................................................................................................... 37
Setting scanner glass size for faxing .............................................................37
Colour fax transmission .................................................................................37
Cancelling a fax in progress .......................................................................... 38
How to preview an outgoing fax (MFC-J870DW) ..........................................38
Transmission Verification Report...................................................................39
5 Receiving a fax 40
Receive Modes....................................................................................................40
Choose the Receive Mode .................................................................................. 40
Using Receive Modes..........................................................................................42
Fax Only ........................................................................................................ 42
Fax/Tel........................................................................................................... 42
Manual...........................................................................................................42
External TAD ................................................................................................. 42
Receive Mode settings ........................................................................................43
Ring Delay .....................................................................................................43
F/T Ring Time (Fax/Tel mode only)...............................................................43
Fax Detect ..................................................................................................... 44
Fax Preview (Monochrome only) (MFC-J870DW)...............................................45
How to preview a received fax....................................................................... 45
Turning off Fax Preview................................................................................. 47
6 Telephone and external devices 48
Voice operations..................................................................................................48
Tone or Pulse (Not Available for New Zealand) ............................................ 48
Fax/Tel mode................................................................................................. 48
Telephone Service for Australia...........................................................................49
Distinctive Ring .............................................................................................. 49
Caller ID.........................................................................................................50
How Does the Caller ID Work?...................................................................... 51
The Caller ID is Stored in Your Machine Memory ......................................... 51
Telephone Service for New Zealand ...................................................................51
FaxAbility ....................................................................................................... 51
Caller ID.........................................................................................................53
How Does the Caller ID Work?...................................................................... 53
Telephone Service for Some Countries...............................................................54
Distinctive Ring (For Singapore and Hong Kong)..........................................54
Caller ID (For Singapore and Hong Kong) ....................................................55
Voice over Internet Protocol (VoIP) ..................................................................... 55
iii
Page 6
Connecting an external TAD (telephone answering device)................................56
Connection settings.......................................................................................57
Recording an outgoing message (OGM) on an external TAD.......................58
Multi-line connections (PABX).......................................................................58
External and extension telephones......................................................................58
Connecting an external or extension telephone ............................................58
Operation from external and extension telephones.......................................59
Using a cordless external telephone .............................................................59
Using remote codes.......................................................................................60
7 Dialling and storing numbers 61
How to dial ...........................................................................................................61
Manual dialling...............................................................................................61
Dialling from the Address Book .....................................................................61
Fax Redial .....................................................................................................62
Additional Dialling Operations..............................................................................62
Outgoing Call history ..................................................................................... 62
Caller ID history ............................................................................................. 63
Storing numbers .................................................................................................. 64
Storing a pause .............................................................................................64
Storing Address Book numbers.....................................................................64
Changing or deleting Address Book names or numbers ...............................65
8 Making copies 66
How to copy .........................................................................................................66
Stop copying .................................................................................................. 66
Copy options ........................................................................................................67
Paper Type....................................................................................................67
Paper Size.....................................................................................................68
9 Printing photos from a memory card or USB Flash drive 69
PhotoCapture Center™ operations (PHOTO mode) ...........................................69
Using a memory card or USB Flash drive ..................................................... 69
Getting started ..................................................................................................... 70
Print Images.........................................................................................................72
View Photos................................................................................................... 72
PhotoCapture Center™ print settings.................................................................. 73
How to scan to a memory card or USB Flash drive ............................................. 73
10 How to print from a computer 75
Printing a document ............................................................................................. 75
11 How to scan to a computer 76
Before scanning...................................................................................................76
Scanning a document as a PDF file using ControlCenter4 (Windows
How to change the machine’s SCAN mode settings for PDF scanning ..............80
How to scan a document as a PDF file using the Touchscreen .................... 82
iv
®
) .............77
Page 7
12 How to print and scan with NFC (Near Field Communication)
(MFC-J870DW) 83
Printing with NFC (Near Field Communication)...................................................83
Scanning with NFC (Near Field Communication)................................................83
13 How to print on a Disc (CD/DVD/BD) (MFC-J870DW) 84
Overview.............................................................................................................. 84
Print from a computer (Windows
How to load a Disc (CD/DVD/BD)........................................................................85
®
)................................................................ 84
A Routine maintenance 88
Replacing the ink cartridges ................................................................................88
Cleaning and checking the machine....................................................................91
Cleaning the scanner glass ...........................................................................91
Cleaning the print head .................................................................................92
Checking the print quality .............................................................................. 92
Checking the print alignment ......................................................................... 93
Setting the date and time..................................................................................... 94
B Troubleshooting 96
Identifying your problem ......................................................................................96
Error and maintenance messages.......................................................................98
Error animations .......................................................................................... 111
Transferring your faxes or Fax Journal report ............................................. 111
Document jam ............................................................................................ 112
Printer jam or paper jam (MFC-J650DW)....................................................114
Printer jam or paper jam (MFC-J870DW)....................................................120
Disc Jam (MFC-J870DW)............................................................................127
If you are having difficulty with your machine .................................................... 129
Dial Tone detection......................................................................................140
Telephone line interference / VoIP ..............................................................140
Machine Information .......................................................................................... 141
Checking the serial number ......................................................................... 141
Checking the firmware version .................................................................... 141
Reset functions ............................................................................................ 141
How to reset the machine............................................................................ 142
C Settings and features tables 143
Using the Settings tables ................................................................................... 143
Settings tables ................................................................................................... 144
Features tables ..................................................................................................158
Entering Text ..................................................................................................... 179
Inserting spaces ......................................................................................... 179
Making corrections ...................................................................................... 179
v
Page 8
D Specifications 180
General ..............................................................................................................180
Print media.........................................................................................................182
Fax .....................................................................................................................183
Copy ..................................................................................................................184
PhotoCapture Center™ .....................................................................................185
PictBridge .......................................................................................................... 186
Scanner .............................................................................................................187
Printer ................................................................................................................188
Interfaces ........................................................................................................... 189
Network.............................................................................................................. 190
Computer requirements ..................................................................................... 191
Consumable items ............................................................................................. 192
EIndex 193
vi
Page 9
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory Storage
Setting Daylight Saving Time
(MFC models)
Sleep Mode
Auto Power Off (DCP models)
Touchscreen LCD
2 Security features
(MFC models)
TX Lock (MFC-J650DW)
Memory Security (MFC-J870DW)
3 Sending a fax (MFC models)
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
(MFC models)
Memory Receive (Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
8 Printing photos from a
memory card or USB Flash
drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
drive
9 Printing photos from a
camera (DCP-J752DW,
MFC-J650DW and
MFC-J870DW)
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
5 Dialling and storing numbers
(MFC models)
Additional dialling operations
Additional ways to store numbers
6Printing reports
Fax reports (MFC models)
Reports
7 Making copies
Copy options
CIndex
vii
Page 10
viii
Page 11
General information 1
1
Using the documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
1
WARNING
1
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
Symbols and conventions used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Bold Bold typeface identifies the
dial pad numbers of the
Touchpanel and buttons on
your computer screen.
Italics Italicized typeface
emphasizes an important
point or refers you to a related
topic.
Courier
New
Text in the Courier New font
identifies messages on the
Touchscreen of the machine.
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how to respond to a situation
that may arise or give tips about how the
operation works with other features.
Electrical Hazard icons alert you to
possible electrical shocks.
1
Page 12
Chapter 1
Accessing Brother
Utilities (Windows
If you are using a PC or tablet running
Windows
either by tapping the screen or by clicking
with your mouse.
After the printer driver is installed,
Start screen and the desktop.
a Tap or click Brother Utilities either on
®
8, you can make your selections
(Brother Utilities) appears on both the
the Start screen or the desktop.
®
8) 1
Accessing the Advanced User’s Guide and Software and Network User’s Guide
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced Fax, Copy,
PhotoCapture Center™, Printer, Scanner,
PC-Fax, and Network features. When you are
ready to learn detailed information about
these operations, you can read the
Advanced User’s Guide and Software and
Network User’s Guide in HTML format that
are on the CD-ROM.
Viewing User’s Guides 1
1
b Select your machine.
(Windows®) 1
(Windows®XP/Windows Vista®/Windows®7/
Windows Server
2008/Windows Server
To view the documentation, from
(Start), All Programs, select Brother,
MFC-XXXX (where XXXX is your model
name) from the programs list, and then
choose User’s Guides.
(Windows
Click (Brother Utilities), and then click
the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions:
®
®
2003/Windows Server®
®
2008 R2)
8/Windows Server® 2012)
c Choose the function you want to use.
2
Page 13
General information
NOTE
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
If the Brother screen does not appear, go
to Computer or My Computer. (For
Windows
Click (File Explorer) on the
taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
®
8 and Windows Server® 2012:
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
(Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the User’s Guides icon.
c Select your model and language if
needed.
1
d Click User’s Guides.
e Click PDF/HTML documents. If the
country screen appears, choose your
country. After the list of User’s Guides
appears, choose the guide you want to
read.
d Click User’s Guides. If the country
screen appears, choose your country.
e After the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software and Network User’s Guide
Scan
ControlCenter
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows
(Not available in Hong Kong)
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help section in the PaperPort™ 12SE
application.
®
)
3
Page 14
Chapter 1
NOTE
Presto! PageManager User’s Guide
(Windows
®
)
(Hong Kong only)
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
Presto! PageManager User’s Guide
(Macintosh)
Presto! PageManager must be
downloaded and installed before use. For
more information, see Accessing Brother
Support (Macintosh) on page 5.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup instructions
How to access Guides for Advanced Features
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to
download the documentation.
Web Connect Guide 1
This Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images,
printing data and uploading files directly to
Internet services.
AirPrint Guide 1
This Guide provides information for using
AirPrint to print from OS X v10.7.x, 10.8.x and
your iPhone, iPod touch, iPad, or other iOS
device to your Brother machine without
1
installing a printer driver.
.
1
Your machine can be connected to a wireless
or wired
1
1
network.
MFC-J870DW only
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
More information about network setup
(See Software and Network User’s
Guide.)
Google Cloud Print Guide 1
This Guide provides details on how to use
Google Cloud Print™ services for printing
over the Internet.
Wi-Fi Direct™ Guide 1
(MFC-J870DW)
This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile device
supporting the Wi-Fi Direct™ standard.
Mobile Print/Scan Guide for Brother
iPrint&Scan
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi
network.
1
4
Page 15
General information
Accessing Brother
Support (Windows
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
®
) 1
Accessing Brother Support (Macintosh)
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
1
1
To access our website
(http://www.brother.com/
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
), click
), click
),
)
To download and install Presto!
PageManager, click
Presto! PageManager.
(MFC-J870DW)
To download and install NewSoft CD
Labeler, click NewSoft CD Labeler.
To access the Brother Web Connect
page, click Brother Web Connect.
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
Supplies Information.
), click
),
), click
5
Page 16
Chapter 1
NOTE
Control panel overview 1
The MFC-J650DW and MFC-J870DW have the same 2.7"(67.5 mm) Touchscreen
LCD and Touchpanel.
1
1
Most of the illustrations in this User’s Guide show the MFC-J870DW.
1 2.7"(67.5 mm) Touchscreen LCD (Liquid
Crystal Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing them as
they are displayed on this screen.
You can adjust the control panel angle to read
the Touchscreen more easily.
Hold the edge of the control panel to avoid
accidentally pressing any of the Touchscreen
options.
6
Page 17
General information
3
2
4
1
2 Touchpanel:
The LEDs on the Touchpanel only light up
when they are available for use.
Back
Press to go back to the previous menu
level.
Home
Press to return to the Home screen.
Cancel
Press to cancel an operation when lit.
Dial Pad
Press the numbers on the Touchpanel to
dial telephone or fax numbers and to enter
the number of copies.
3
(MFC-J870DW)
The WiFi light is on when Network I/F is
set to WLAN.
(MFC-J650DW)
The WiFi light is on when WLAN Enable is
set to On.
4 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The Touchscreen LCD will show
Shutting Down and will stay on for a few
seconds before turning off.
If you have connected an external telephone or
TAD, it is always available.
If you turn off the machine using , it will still
periodically clean the print head to maintain
print quality. To prolong the life of the print
head, provide better ink efficiency and
maintain print quality, you should keep your
machine connected to the power at all times.
7
Page 18
Chapter 1
1 2 3
4 5 6
910 8
7
2.7"(67.5 mm) Touchscreen LCD 1
The Touchscreen LCD shows the machine’s
status when the machine is idle.
5 Photo
Lets you access Photo mode when you press
c, and then press .
6 Disc
(MFC-J870DW)
Lets you print on printable media, including
CD-R/RW, DVD-R/RW and Blu-ray Disc™
when you press c, and then press .
For more information, see Software and
Network User’s Guide.
7 Wireless Status
A four-level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection.
1 Fax
Lets you access the Fax mode.
2 Copy
Lets you access the Copy mode.
3 Scan
Lets you access the Scan mode.
0Max
If you see at the top of the screen, you
can easily configure the wireless settings by
pressing it. For more information, see Quick
Setup Guide.
8 Settings
Lets you access the main settings.
For more information, see Settings screen
on page 10.
9 Ink
Lets you see the available ink volume and also
lets you access the Ink menu.
When the ink cartridge is near the end of life or
having a problem, an error icon is displayed on
each affected ink colour. For more information,
see Advanced User’s Guide: Checking the ink
volume.
4 Web
Lets you connect the Brother machine to an
Internet service when you press c, and then
press .
For more information, see Web Connect
Guide.
8
Page 19
General information
NOTE
11
10 Shortcuts
Lets you set up Shortcuts.
You can save certain settings as a Shortcut so
you can quickly send a fax, copy, scan and use
web connect services.
• Three Shortcut screens are available. You can
set up to 4 Shortcuts in each Shortcut screen.
A total of 12 Shortcuts are available.
• To display the other Shortcut screens, press
d or c.
11 Faxes in memory
You can see how many received faxes are in
1
the memory
.
Press Print to print the faxes.
1
MFC-J870DW: When Fax Preview is set to Off.
12 New Fax(es)
(MFC-J870DW)
1
12
When Fax Preview is set to On, you can see
how many new faxes you have received and
stored in the memory.
Press View to see your faxes on the
Touchscreen.
13 Warning icon
13
The warning icon appears when there is
an error or maintenance message; press
Detail to view it, and then press to return
to Ready mode.
For information about error messages, see
Error and maintenance messages on page 98.
9
Page 20
Chapter 1
NOTE
4
1
3
2
5
6
7
Settings screen 1
The Touchscreen LCD shows the machine
status when you press (Settings).
You can check and access all the machine's
settings from the following screen.
1Ink
See the remaining ink volume.
When the ink cartridge is near the end of life or
having a problem, an error icon is displayed on
each affected ink colour. For more information,
see Advanced User’s Guide: Checking the ink
volume.
Press to access the Ink menu.
(For Australia, Singapore and Hong Kong)
When the Distinctive Ring feature is turned on,
the Touchscreen shows D/R. For details,
Distinctive Ring on page 49 and 54 for your
relevant country.
(For New Zealand)
When the FaxAbility feature is turned on, the
Touchscreen shows D/R. For details,
FaxAbility on page 51.
5Wi-Fi
Press to set up a wireless network connection.
A four level indicator on the screen shows the
current wireless signal strength if you are using
a wireless connection.
6 Fax Preview
(MFC-J870DW)
See the Fax Preview setting.
Press to access the Fax Preview setting.
7 All Settings
Press to access the full Settings menu.
2 Paper Type
See the selected paper type.
Press to change the Paper Type setting if
needed.
3 Paper Size
See the selected paper size.
Press to change the Paper Size setting if
needed.
4 Receive Mode
See the current Receive Mode:
Fax (Fax Only)
Fax/Tel
External TAD
Manual
10
Page 21
General information
IMPORTANT
NOTE
Basic Operations 1
Press your finger on the Touchscreen LCD to
operate it. To display and access all the
settings and features tables and the available
options, press d c or a b to scroll through
them.
DO NOT touch the Touchscreen
immediately after plugging in the power
cord or turning on the machine. Doing this
may cause an error.
The following steps show how to change a
setting in the machine. In this example, the
Receive Mode setting is changed from
Fax Only to Fax/Tel.
a Press (Settings).
f Press Setup Receive.
g Press a or b to display Receive Mode.
h Press Receive Mode.
i Press Fax/Tel.
1
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display
Setup Receive.
Press if you want to go back to the
previous level.
j Press .
11
Page 22
Chapter 1
Changing the keyboard setting 1
You can choose the type of keyboard for the
Touchscreen.
a Press (Settings).
b Press All Settings.
c Press a or b to display
General Setup.
d Press General Setup.
e Press a or b to display
Keyboard Settings.
f Press Keyboard Settings.
g Press QWERTY or ABC.
h Press .
Shortcut Settings 1
You can add the fax, copy, scan and Web
Connect settings you use most frequently by
setting them as your Shortcuts. Later you can
recall and apply these settings quickly and
easily. You can add a maximum of 12
Shortcuts.
Adding Copy Shortcuts 1
The following settings can be included in a
Copy Shortcut:
Quality
Paper Type
Paper Size
Enlarge/Reduce
Density
Stack/Sort
Page Layout
2-sided Copy
Advanced Settings
a Press (Shortcuts).
b Press where you have not added a
Shortcut.
c Press a or b to display Copy.
d Press Copy.
e Read the information on the
Touchscreen, and then confirm it by
pressing OK.
f Press a or b to display the available
settings, and then press the setting you
want to change.
g Press a or b to display the available
options for the setting, and then press
the option you want to set.
Repeat steps f and g until you have
chosen all the settings for this Shortcut.
12
Page 23
h When you have finished changing
NOTE
settings, press Save as Shortcut.
i Read and confirm the displayed list of
settings you have chosen, and then
press OK.
j Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
entering letters, see Entering Text
on page 179.)
Press OK.
k Press OK to save your Shortcut.
Adding Fax Shortcuts 1
General information
• You can enter up to 20 digits for a fax
number.
• If the Shortcut is to be used for
broadcasting, press Options and choose
Broadcasting in step h before entering
the fax number in step f.
• You can enter up to 20 fax numbers if the
Shortcut is for broadcasting. The fax
numbers can be entered in any
combination of Group numbers from the
Address Book and individual fax numbers
from the Address Book or entered
manually. (See Advanced User’s Guide:
Broadcasting (Monochrome only).)
1
The following settings can be included in a fax
Shortcut:
Address
Fax Resolution
Contrast
Broadcasting
Preview
(MFC-J870DW)
Colour Setting
Glass Scan Size
Real Time TX
Overseas Mode
a Press (Shortcuts).
b Press where you have not added a
Shortcut.
c Press a or b to display Fax.
d Press Fax.
e Read the information on the
Touchscreen, and then confirm it by
pressing OK.
f Enter the fax number using the dial pad
on the Touchpanel, or you can use the
Address Book or Call history on the
Touchscreen. When you have finished,
go to step g.
• When you enter a fax number in a
Shortcut, it will be added to the Address
Book. The name in the Address Book will
be the Shortcut name plus a sequential
number.
g Press Options.
h Press a or b to display the available
settings, and then press the setting you
want to change.
i Press the new option you want to set.
Repeat steps h and i until you have
chosen all the settings for this Shortcut.
Press OK.
j When you have finished choosing new
options, press Save as Shortcut.
k Read and confirm the displayed list of
options you have chosen, and then
press OK.
l Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
entering letters, see Entering Text
on page 179.)
Press OK.
m Press OK to save your Shortcut.
13
Page 24
Chapter 1
Adding Scan Shortcuts 1
The following settings can be included in a
scan Shortcut:
to Media
Scan Type
Resolution
File Type
Scan Size
Scan Long Paper
File Name
Auto Crop
(MFC-J870DW)
Remove Background Colour
to File/to OCR/to Image/to E-mail
PC Select
a Press (Shortcuts).
b Press where you have not added a
Shortcut.
c Press a or b to display Scan.
g Do one of the following:
When the machine is connected to a
PC using a USB connection:
Press OK to confirm <USB> is chosen
as the PC Name. Go to step m.
When the machine is connected to a
network:
Press a or b to display the PC Name,
and then press it. Press OK to confirm
the PC Name you have chosen. Go
to step m.
h Press Options.
i Press a or b to display the available
settings, and then press the setting you
want to change or store.
j Press a or b to display the available
options for the setting, and then press
the new option you want to set.
Repeat steps i and j until you have
chosen all the settings for this Shortcut.
When you have finished changing
settings, press OK.
k Review the settings you have chosen:
If you need to make more changes,
return to step h.
d Press Scan.
e Press a or b to display the type of scan
you want to do, and then press it.
f Do one of the following:
If you pressed to Media, read the
information on the Touchscreen, and
then press OK to confirm it. Go to
step h.
If you pressed to File, to OCR,
to Image or to E-mail, read the
information on the Touchscreen, and
then press OK to confirm it. Go to
step g.
14
If you are satisfied with your
changes, press
Save as Shortcut.
l Review your settings on the
Touchscreen, and then press OK.
m Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
entering letters, see Entering Text
on page 179.)
Press OK.
n Read the information on the
Touchscreen, and then press OK to save
your Shortcut.
Page 25
General information
NOTE
NOTE
NOTE
Adding Web Connect Shortcuts 1
The settings for the following services can be
included in a Web Connect Shortcut:
SkyDrive
Box
Google Drive™
Evernote
Dropbox
Facebook
Picasa Web Albums™
Flickr
• Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.
®
®
®
g Press your account.
If the account needs a PIN, enter the
PIN for the account using the keyboard
on the Touchscreen.
Press OK.
h Choose the function you want to use.
The functions that can be set vary
depending on the chosen service.
i Read and confirm the displayed list of
functions you have chosen, and then
press OK.
j Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
entering letters, see Entering Text
on page 179.)
Press OK.
k Press OK to save your Shortcut.
1
• To add a Web Connect Shortcut, you
need to have an account with the desired
service. (For more information, see Web
Connect Guide.)
a Press (Shortcuts).
b Press where you have not added a
Shortcut.
c Press a or b to display Web.
d Press Web.
e If information regarding the Internet
connection is displayed, read the
information and confirm it by pressing
OK.
f Press a or b to display the available
services, and then press the desired
service.
Changing Shortcuts 1
You can change the settings in a Shortcut.
You cannot change a Web Connect
Shortcut.
If you want to change the Shortcut, delete
it, and then add a new Shortcut.
(For more information, see Deleting
Shortcuts on page 16 and Adding Web
Connect Shortcuts on page 15.)
a Press (Shortcuts).
b Press d or c to display the Shortcut you
want to change.
c Press the Shortcut you want to change.
The settings for the Shortcut that you
chose are displayed.
d Press Options.
15
Page 26
Chapter 1
NOTE
NOTE
e Change the settings for the Shortcut you
chose in step c. (For example, see
Adding Copy Shortcuts on page 12.)
f Press Save as Shortcut when you
have finished changing the settings.
g Press OK to confirm.
h Do one of the following:
If you want to overwrite the Shortcut,
press Yes. Go to step j.
If you do not want to overwrite the
Shortcut, press No to enter a new
Shortcut name. Go to step i.
i To edit the name, hold down to
delete the current name, and then enter
a new name using the keyboard on the
Touchscreen. (For help entering letters,
see Entering Text on page 179.)
Press OK.
e To edit the name, hold down to
delete the current name, and then enter
a new name using the keyboard on the
Touchscreen. (For help entering letters,
see Entering Text on page 179.)
Press OK.
f Press .
Deleting Shortcuts 1
You can delete a Shortcut.
a Press (Shortcuts).
b Press d or c to display the Shortcut you
want to delete.
c Press and hold the Shortcut until the
options appear.
j Press OK to confirm.
Editing Shortcut Names 1
You can edit a Shortcut name.
a Press (Shortcuts).
b Press d or c to display the Shortcut you
want to edit.
c Press and hold the Shortcut until the
options appear.
You can also press Edit/Delete, and
then press the Shortcut you want.
d Press Edit Shortcut Name.
You can also press Edit/Delete, and
then press the Shortcut you want.
d Press Delete to delete the Shortcut
that you chose in step c.
Press Yes to confirm.
e Press .
Recalling Shortcuts 1
The Shortcut settings are displayed on the
Shortcut screen. To recall a Shortcut, simply
press the Shortcut name.
a Press (Shortcuts).
b Press d or c to display the Shortcut you
want to recall.
c Press the Shortcut.
16
Page 27
General information
Volume Settings 1
Ring Volume 1
You can choose a range of ring volume
levels, from High to Off. The machine will
keep your new setting until you change it.
Setting the Ring Volume 1
a Press (Settings).
b Press All Settings.
c Press a or b to display
General Setup.
d Press General Setup.
e Press a or b to display Volume.
f Press Volume.
g Press Ring.
d Press General Setup.
e Press a or b to display Volume.
f Press Volume.
g Press Beep.
h Press a or b to display Low, Med, High
or Off, and then press the option you
want to set.
i Press .
Speaker Volume 1
You can choose from a range of speaker
volume levels.
a Press (Settings).
Press All Settings.
b
c Press a or b to display
General Setup.
1
h Press a or b to display Low, Med, High
or Off, and then press the option you
want to set.
i Press .
Beep Volume 1
When the beep is on, the machine will make
a sound when you press the Touchscreen or
Touchpanel, or if you make a mistake, or after
you send or receive a fax.
You can choose from a range of sound
volume levels.
a Press (Settings).
b Press All Settings.
c Press a or b to display
General Setup.
d Press General Setup.
e Press a or b to display Volume.
f Press Volume.
g Press Speaker.
h Press a or b to display Low, Med, High
or Off, and then press the option you
want to set.
i Press .
17
Page 28
Chapter 1
You can also adjust the speaker volume by
pressing Hook.
a (MFC-J650DW)
Press (Fax).
(MFC-J870DW)
Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and
(Sending Faxes).
b Press Hook.
Touchscreen LCD 1
Setting the backlight brightness 1
If you are having difficulty reading the
Touchscreen LCD, try changing the
brightness setting.
a Press (Settings).
b Press All Settings.
c Press a or b to display
General Setup.
d Press General Setup.
e Press a or b to display LCD Settings.
c Press .
d Press to decrease or to
increase the speaker volume level.
Each press changes the volume to the
next setting.
e Press Hook.
f Press LCD Settings.
g Press Backlight.
h Press Light, Med or Dark.
i Press .
18
Page 29
NOTE
NOTE
Loading paper 2
1
2
Loading paper and other print media
To print on Photo (10 15 cm) or Photo L
(89 127 mm) paper, you must use the
photo paper tray. (See Loading photo
paper on page 24.)
2
• If the paper support flap (1) is open, close
it, and then close the paper support (2).
1
2
Load only one size of paper and one type of
paper in the paper tray at any time.
(For more information about paper size,
weight and thickness, see Choosing the right
print media on page 30.)
a Pull the paper tray completely out of the
machine.
• When you load a different paper size in
the tray, you will need to change the paper
size setting in the menu of the machine at
the same time.
(See Paper Size on page 27.)
b Lift the output paper tray cover (1).
2
19
Page 30
Chapter 2
NOTE
NOTE
IMPORTANT
c Gently press and slide the paper width
guides (1) and then the paper length
guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper width guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
1
3
2
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Always make sure that the paper is not
curled or wrinkled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
3
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray. (Only available for some
countries.)
1
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
20
Page 31
NOTE
If you want to add paper before the tray is
IMPORTANT
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
f Gently adjust the paper width guides (1)
to fit the paper.
Make sure the paper width guides lightly
touch the sides of the paper.
1
Loading paper
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support (1) until it
locks into place, and then unfold the
paper support flap (2).
2
g Close the output paper tray cover.
2
1
DO NOT use the paper support flap for
Legal size paper. (Only available for some
countries.)
21
Page 32
Chapter 2
IMPORTANT
IMPORTANT
Loading envelopes 2
About envelopes 2
Use envelopes that weigh between 80 to
95 gsm.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing multiple
envelopes.
DO NOT use the following types of
envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
Loading envelopes 2
a Before loading, press the corners and
sides of envelopes to make them as flat
as possible.
If envelopes are “double-feeding”, put one
envelope in the paper tray at a time.
• That are pre-printed on the inside.
Glue Double flaps
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
22
Page 33
Loading paper
b Put envelopes in the paper tray with the
address side down. If the envelope flaps
are on the long edge, load the
envelopes in the tray with the flap on the
left, as shown in the illustration. Gently
press and slide the paper width
guides (1) and paper length guide (2) to
fit the size of the envelopes.
1
2
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
2
2
c Select Reverse Print (Windows
Reverse page orientation (Macintosh)
in the printer driver’s dialog box, and
then adjust the size and margin in your
application.
(See Software and Network User’s
Guide.)
®
) or
23
Page 34
Chapter 2
NOTE
Loading photo paper 2
Use the photo paper tray which has been
assembled on the top of the output paper tray
cover, to print on Photo (10 15 cm) or Photo
L (89 127 mm) size paper. When you use
the photo paper tray, you do not have to
remove the paper from the tray beneath it.
(For the maximum number of photo cards you
can load, see Paper weight, thickness and
capacity on page 31.)
a Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and push the photo
paper tray forward until it locks into the
photo printing position (2).
1
2
b Press and slide the paper width
guides (1) and paper length guide (2) to
fit the paper size.
2
1
c Put the photo paper into the photo paper
tray and gently adjust the paper width
guides to the paper.
Make sure the paper width guides touch
the sides of the paper.
Check that the paper is flat in the tray.
Photo Paper Tray
• Always make sure that the paper is not
curled or wrinkled.
• The Photo indicator confirms that the
photo paper tray is in the Photo printing
position. The A4/LTR indicator confirms
that the photo paper tray is in the Normal
printing position.
24
Page 35
d When you have finished printing photos,
IMPORTANT
return the photo paper tray to the
Normal printing position.
Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and pull the photo
paper tray back until it locks into
place (2).
1
2
Loading paper
If you do not return the photo paper tray to
the Normal printing position after printing
photos, you will get a No Paper Fed
error when you use cut sheet paper.
Photo paper tray in the normal printing
position
2
Photo paper tray in the photo printing
position
25
Page 36
Chapter 2
NOTE
1
3
24
1
3
42
Unprintable area 2
The printable area depends on the settings in the application you are using. The figures show the
unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas
of cut-sheet paper when the Borderless print feature is available and turned on.
(See Software and Network User’s Guide.)
Cut-Sheet Paper Envelopes
Top (1) Left (2) Bottom (3) Right (4)
Cut-Sheet 3 mm 3 mm 3 mm 3 mm
Envelopes 22 mm 3 mm 22 mm 3 mm
The Borderless print feature is not available for envelopes and 2-sided printing.
26
Page 37
Loading paper
NOTE
Paper settings 2
Paper Type 2
To get the best print quality, set the machine
for the type of paper you are using.
a Press (Settings).
b Press .
c Press a or b to display Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency,
and then press the option you want to
set.
d Press .
Paper Size 2
You can use the following sizes of paper for
printing copies: A4, A5, Photo (10 15 cm),
Letter and Legal
faxes: A4, Letter and Legal
change the size of paper you load in the
machine, you will need to change the paper
size setting at the same time so your machine
can fit an incoming fax on the page.
1
and three sizes for printing
1
. When you
a Press (Settings).
b Press .
c Press a or b to display A4, A5,
10x15cm, Letter or Legal
press the option you want to set.
1
, and then
2
The machine ejects paper with the printed
surface face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
d Press .
1
Only available for some countries.
27
Page 38
Chapter 2
Acceptable paper and other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper that is loaded in
the tray.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the Basic tab of the printer driver or in
the Paper Type setting of the machine’s
menu.
Recommended print media 2
2
To get the best print quality, we suggest using
the Brother paper in the table.
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using “3M Transparency
Film” when you print on transparencies.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy Photo BP71GA4
A4 Inkjet (Matte) BP60MA
10 15 cm Glossy
Photo
BP71GP
Handling and using print media 2
(See Paper Type on page 27.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When using transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
the photo paper. Load photo paper with
the shiny side facing down.
Avoid touching either side of the
transparency paper because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
28
Page 39
IMPORTANT
DO NOT use the following kinds of paper:
1
1
• Damaged, curled, wrinkled, or
irregularly shaped paper
1 2 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured
paper
Loading paper
2
• Paper that cannot be arranged
uniformly when stacked
• Short grain paper
Paper capacity of the output paper tray cover
Up to 50 sheets of 80 gsm A4 paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
2
29
Page 40
Chapter 2
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy
Photo
Printer
Capture
Cut-Sheet A4 210 297 mm (8.3 11.7 in.) Yes Yes Yes Yes
Letter 215.9 279.4 mm (8 1/2 11 in.) Yes Yes Yes Yes
Legal
1
215.9 355.6 mm (8 1/2 14 in.) Yes Yes – Yes
Executive 184 267 mm (7 1/4 10 1/2 in.) – – – Yes
JIS B5
1
182 257 mm (7.2 10.1 in.) – – – Yes
A5 148 210 mm (5.8 8.3 in.) – Yes – Yes
A6 105 148 mm (4.1 5.8 in.) – – – Yes
Cards Photo 10 15 cm (4 6 in.) – Yes Yes Yes
Photo L 89 127 mm (3 1/2 5 in.) – – – Yes
Photo 2L 13 18 cm (5 7 in.) – – Yes Yes
Index Card 127 203 mm (5 8 in.) – – – Yes
Envelopes C5 Envelope 162 229 mm (6.4 9 in.) – – – Yes
DL Envelope 110 220 mm (4.3 8.7 in.) – – – Yes
Com-10 105 241 mm (4 1/8 9 1/2 in.) – – – Yes
Monarch 98 191 mm (3 7/8 7 1/2 in.) – – – Yes
Transparencies
A4 210 297 mm (8.3 11.7 in.) – Yes – Yes
Letter 215.9 279.4 mm (8 1/2 11 in.) – Yes – Yes
1
Legal
A5 148 210 mm (5.8 8.3 in.) – Yes – Yes
1
Only available for some countries.
215.9 355.6 mm (8 1/2 14 in.) – Yes – Yes
30
Page 41
Loading paper
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of
sheets
Cut Sheet Plain Paper 64 to 120 gsm 0.08 to 0.15 mm
Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm 20
Glossy Paper Up to 220 gsm Up to 0.25 mm
Cards Photo Card Up to 220 gsm Up to 0.25 mm
Index Card Up to 120 gsm Up to 0.15 mm 30
Envelopes 80 to 95 gsm Up to 0.52 mm 10
Transparencies – – 10
1
Up to 100 sheets of 80 gsm paper.
2
For Photo (10 15 cm) paper or Photo L (89 127 mm) paper, use the photo paper tray. (See Loading photo paper
on page 24.)
3
BP71 (260 gsm) paper is especially designed for Brother inkjet machines.
100
20
20
1
23
23
2
31
Page 42
3
IMPORTANT
1
Loading documents 3
How to load documents
You can send a fax, make copies, or scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF 3
The ADF can hold up to 20 pages and feeds
each sheet individually. Use paper that is
within the sizes and weights shown in the
table. Always fan the edges of the pages
before placing them in the ADF.
Document Sizes and Weights 3
Length: 148 to 355.6 mm
Width: 148 to 215.9 mm
a Unfold the ADF Document Support (1).
3
1
b Fan the pages well.
c Adjust the paper guides (1) to fit the
width of your documents.
Weight: 64 to 90 gsm
How to load documents 3
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, glued or taped.
• DO NOT use cardboard, newspaper or
fabric with the ADF. Instead use the
scanner glass.
Make sure documents written with ink or
modified with correction fluid are completely
dry.
d Place your documents face down, top
edge first in the ADF underneath the
guides until you feel them touch the feed
rollers.
The Touchscreen will display
ADF Ready.
32
Page 43
IMPORTANT
DO NOT leave thick documents on the
NOTE
IMPORTANT
scanner glass. If you do this, the ADF may
jam.
e After using the ADF, close the ADF
Document Support. Push down on the
upper-left portion of the ADF Document
Support to close it completely.
Loading documents
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
1
3
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan single pages or pages of a book.
Document Sizes Supported 3
Length: Up to 297 mm
Width: Up to 215.9 mm
Weight: Up to 2 kg
How to load documents 3
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
1 document cover
c Close the document cover.
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
33
Page 44
Chapter 3
1
3
24
Unscannable area 3
The scannable area depends on the settings
in the application you are using. The figures
show the unscannable areas.
Usage Document
Size
Fax A4 3 mm
Top (1)
Bottom (3)
Left (2)
Right (4)
3mm
Letter 4 mm
Legal
Copy All paper
Scan 1 mm 1 mm
1
The unscannable area is 1 mm when you use the
ADF.
sizes
3mm 3mm
1
34
Page 45
4
NOTE
Sending a fax 4
How to send a fax 4
The following steps show how to send a fax.
a Do one of the following to load your
document:
Place the document face down in the
ADF. (See Using the ADF
on page 32.)
Load your document face down on
the scanner glass. (See Using the
scanner glass on page 33.)
• To send colour faxes with multiple pages,
use the ADF.
• If you send a mono fax from the ADF when
the memory is full, it will be sent in real
time.
b (MFC-J650DW)
Press (Fax).
(MFC-J870DW)
Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
The Touchscreen shows:
4
• You can use the scanner glass to fax
pages of a book one at a time. The
documents can be up to A4 or Letter size.
• Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple-page document.
35
Page 46
Chapter 4
NOTE
c You can change the following
fax-sending settings. Press Options.
Press a or b to scroll through the fax
settings. When the setting you want is
displayed, press it and choose your new
option. When you have finished
changing options, press OK.
(Basic User’s Guide)
For information about changing the
following fax-sending settings, see
pages 37 to 39.
Glass Scan Size
Colour Fax Transmission
Preview Outgoing Fax
(MFC-J870DW)
Transmission Verification Report
(Setup)
(Advanced User’s Guide)
For more advanced fax-sending
operations and settings
(See Advanced User’s Guide: Sending
a fax.)
Contrast
d Enter the fax number.
Using the dial pad
Using (Address Book)
Address Book
Using (Call History)
Outgoing Call
Caller ID history
(MFC-J870DW)
You can preview a fax message before
sending it by setting Preview to On. (See
How to preview an outgoing fax
(MFC-J870DW) on page 38.)
e Press Fax Start.
Faxing from the ADF 4
The machine starts scanning the
document to be sent.
Fax Resolution
Set New Defaults
Factory Reset
Faxing at the end of a call
Broadcasting
Real Time Transmission
Overseas Mode
Delayed Fax
Batch Transmission
Cancelling Waiting Jobs
Polled Transmit
Faxing from the scanner glass 4
If you choose Mono in the
Colour Setting (default setting),
the machine starts scanning the first
page. Go to step f.
If you choose Colour in the
Colour Setting, the
Touchscreen asks if you want to
send a colour fax. Press
Yes (Colour fax) to confirm.
The machine starts dialling and
sending the document.
f When the Touchscreen asks you
Next page?, do one of the following:
To send a single page, press No.
The machine starts sending the
document.
To send more than one page, press
Yes and go to step g.
36
Page 47
Sending a fax
NOTE
g Place the next page on the scanner
glass.
Press OK.
The machine starts scanning the page.
(Repeat steps f and g for each
additional page.)
Stop faxing 4
To stop faxing, press .
Setting scanner glass size for faxing 4
When documents are Letter size, you need to
set the Scan Size to Letter. If you do not, the
side portion of the faxes will be missing.
a Load your document.
b (MFC-J650DW)
Press (Fax).
i Press Fax Start.
• You can save the setting you use most
often by setting it as the default setting.
(See Advanced User’s Guide: Setting
your changes as a new default.)
• This setting is only available for sending
documents from the scanner glass.
Colour fax transmission 4
Your machine can send a colour fax to
machines that support this feature.
Colour faxes cannot be stored in the
machine’s memory. When you send a colour
fax, the machine will send it in real time (even
if Real Time TX is set to Off).
a Load your document.
b (MFC-J650DW)
Press (Fax).
4
(MFC-J870DW)
Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press Options.
d Press a or b to display
Glass Scan Size.
e Press Glass Scan Size.
f Press Letter (or A4).
g Press OK.
h Enter the fax number.
(MFC-J870DW)
Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press Options.
d Press a or b to display
Colour Setting.
e Press Colour Setting.
f Press Colour.
g Press OK.
h Enter the fax number.
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Chapter 4
NOTE
i Press Fax Start.
Description
Cancelling a fax in progress 4
If you want to cancel a fax while the machine
is scanning, dialling or sending, press .
How to preview an outgoing fax (MFC-J870DW) 4
You can preview a fax message before you
send it. You must set Real Time
Transmission and Polling RX to Off before
you use this feature.
a Load your document.
b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
Enlarge the fax.
Reduce the fax.
or
or
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Go back to the previous page.
Go to the next page.
j Press Start.
• To send a colour fax, do not use Fax
Preview.
• The fax message in the memory will be
sent and then erased when you press
Start.
(Fax) and then
(Sending Faxes).
c Press Options.
d Press a or b to display Preview.
e Press Preview.
f Press On.
g Press OK.
h Enter the fax number using the dial pad
or Address Book.
i Press Fax Start.
The machine starts scanning the
document and the outgoing fax appears
on the Touchscreen.
When the fax is displayed, press the
Touchscreen to perform the following
operations.
38
Page 49
Transmission Verification
NOTE
Sending a fax
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of the transmission,
duration of the transmission, number of
pages sent, and whether or not the
transmission was successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
• If you choose On+Image or Off+Image
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. The
image will not appear on the report when
you send a colour fax.
(See Advanced User’s Guide: Real Time
Transmission.)
• If your transmission is successful, “OK” will
appear next to “RESULT” on the
Transmission Verification Report. If the
transmission is not successful, “ERROR”
will appear next to “RESULT”.
4
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display
Report Setting.
f Press Report Setting.
g Press Transmission.
h Press a or b to display On, On+Image,
Off or Off+Image and then press the
option you want to set.
i Press .
39
Page 50
Receiving a fax 5
Do you want to use the telephone features of your machine (if available), an external
telephone or external telephone answering device connected on the same line as the
machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
5
Receive Modes 5
You must choose a Receive Mode depending on the external devices and telephone services you
have on your line.
Choose the Receive Mode 5
By default, your machine will automatically receive any faxes that are sent to it. The diagram below
will help you choose the correct receive mode.
For more detailed information on the Receive Modes, see Using Receive Modes on page 42.
To set the Receive Mode follow the instructions:
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display Setup Receive.
f Press Setup Receive.
g Press a or b to display Receive Mode.
40
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Receiving a fax
NOTE
h Press Receive Mode.
(For Australia, Singapore and Hong Kong)
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.
(See Turning off Distinctive Ring on page 50 and 54 for your relevant country.)
(For New Zealand)
If you cannot change the Receive Mode, make sure the FaxAbility feature is set to Off.
(See How to Turn FaxAbility OFF or ON on page 52.)
i Press a or b to display Fax Only, Fax/Tel, External TAD or Manual and then press the
option you want.
j Press .
5
41
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Chapter 5
Using Receive Modes 5
Some Receive Modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the Ring Delay before using these
modes. (See Ring Delay on page 43.)
Fax Only 5
Fax Only mode will automatically answer every call as a fax call.
Fax/Tel 5
Fax/Tel mode helps you manage incoming calls by recognising whether they are fax or voice calls and dealing with them in one of the following ways:
Faxes will be automatically received.
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
double-ring made by your machine.
If you use Fax/Tel mode, see F/T Ring Time
(Fax/Tel mode only) on page 43 and Ring
Delay on page 43.
Manual 5
To receive a fax in Manual mode, lift the
handset of an external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Fax Start and
choose Receive. You can also use the Fax
Detect feature to receive faxes by lifting a
handset on the same line as the machine.
(See Fax Detect on page 44.)
External TAD 5
External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in one of the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
To connect your External TAD, see
Connecting an external TAD (telephone
answering device) on page 56.
42
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Receiving a fax
Receive Mode settings 5
Ring Delay 5
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine, choose the maximum number of
rings.
(See Operation from external and extension
telephones on page 59 and Fax Detect
on page 44.)
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
F/T Ring Time (Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone
ring. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it. However, if it is a voice call then the
machine will sound the F/T Ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T
Ring, it means that you have a voice caller on
the line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring. However, you can still answer
the call on any telephone by using a remote
code.
(For more information, see Using remote
codes on page 60.)
5
e Press a or b to display
Setup Receive.
f Press Setup Receive.
g Press a or b to display Ring Delay.
h Press Ring Delay.
i Press the number of times the machine
will ring before it answers (2-10 for
Australia, 1-10 for New Zealand, 0-10
for some countries).
If you choose 0, the machine will answer
immediately and the line will not ring at
all.
j Press .
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display
Setup Receive.
f Press Setup Receive.
g Press a or b to display
F/T Ring Time.
h Press F/T Ring Time.
i Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds for Australia and
some countries, 20, 30, 40 or 55
seconds for New Zealand).
j Press .
43
Page 54
Chapter 5
NOTE
NOTE
Even if the caller hangs up during the fast
double-ring, the machine will continue to
ring for the set time.
e Press a or b to display
Setup Receive.
f Press Setup Receive.
g Press a or b to display Fax Detect.
Fax Detect 5
If Fax Detect is On: 5
Fax Detect is turned On as default.
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the
Touchscreen or when you hear “chirps”
through the handset you are using, just
replace the handset. Your machine will do the
rest.
If Fax Detect is Off: 5
If you are at the machine and answer a fax
call by lifting the handset, press Fax Start,
then press Receive to receive the fax.
If you answered at an extension or external
telephone, press l 51 (l 91 for New
Zealand). (See Operation from external and
extension telephones on page 59.)
h Press Fax Detect.
i Press On (or Off).
j Press .
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the remote activation code
l 51 (l 91 for New Zealand).
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
44
Page 55
Receiving a fax
NOTE
NOTE
NOTE
Fax Preview (Monochrome only) (MFC-J870DW)
How to preview a received fax5
You can view received faxes on the
Touchscreen by pressing (Fax) and
then (Received Faxes). When the
machine is in Ready mode, a pop-up
message will appear on the Touchscreen to
alert you of new faxes.
Setting Fax Preview 5
a Press (Settings).
Using Fax Preview 5
When you receive a fax, you will see a pop-up
message on the Touchscreen. (For example:
5
New Fax(es):01 [View])
a Press View.
The Touchscreen will display the fax list.
• The fax list includes the old faxes and the
new fax. The new fax is indicated by a
blue mark next to the fax.
• If you want to see a fax that has already
5
been previewed, press (Fax) and
(Received Faxes).
b Press a or b to display the fax number of
the fax you want to see.
b Press (Fax Preview).
c Press On (or Off).
d Press Yes.
e The Touchscreen will tell you that any
future faxes will not be printed as you
receive them.
Press Yes (or No).
f Press .
When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-Fax Receiving
operations, even if you have set Backup
Print to On.
c Press the fax you want to see.
• If your fax is large there may be a delay
before it is displayed.
• The Touchscreen will show the current
page number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX”.
45
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Chapter 5
Press the Touchscreen or Touchpanel
to perform the following operations.
Description
Enlarge the fax.
Reduce the fax.
or
or
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
Print the fax.
Do one of the following:
Press Print All Pages
to print the whole fax
message.
Press
Print Displayed Only
to only print the displayed
page.
Press
Print From Displayed
to print from the displayed
page to the last page.
How to print a fax 5
a Press (Fax).
b Press (Received Faxes).
c Press the fax you want to view.
d Press .
If the fax is multiple pages, go to
step e.
If the fax is a single page, it will start
printing. Go to step f.
e Do one of the following:
Press Print All Pages to print
all pages of the fax. Go to step f.
Press Print Displayed Only to
print the displayed page.
Go to step g.
Press Print From Displayed to
print from the displayed page to the
last page. Go to step g .
f Do one of the following:
To delete the fax, press Yes.
To keep the fax in the memory,
press No.
d Press .
46
g Press .
Page 57
Receiving a fax
How to print all faxes in the list 5
a Press (Fax).
b Press (Received Faxes).
c Press Print/Delete.
d Do one of the following:
To print all new faxes, press a or b to
display Print All(New Faxes).
Press Print All(New Faxes).
To print all old faxes, press a or b to
display Print All(Old Faxes).
Press Print All(Old Faxes).
e Press .
Turning off Fax Preview 5
a Press (Settings).
b Press (Fax Preview).
c Press Off.
d Press Yes to confirm.
e If there are faxes stored in the memory,
do one of the following:
5
If you do not want to print the stored
faxes, press Continue.
The machine asks you to confirm the
deletion of the stored faxes.
Press Yes to confirm. Your faxes will
be deleted.
How to delete all faxes in the list 5
a Press (Fax).
b Press (Received Faxes).
c Press Print/Delete.
d Do one of the following:
To delete all new faxes, press a or b
to display
Delete All(New Faxes).
Press Delete All(New Faxes).
To delete all old faxes, press a or b to
display
Delete All(Old Faxes).
Press Delete All(Old Faxes).
If you want to print all the stored
faxes, press
Print All Faxes Before Delete
If you do not wish to turn off Fax
Preview, press Cancel.
Press .
.
e Press Yes to confirm.
f Press .
47
Page 58
6
Telephone and external devices 6
Voice operations 6
Tone or Pulse (Not Available for New Zealand) 6
If you have a Pulse dialling service, but need
to send tone signals (for example, for
telephone banking), follow the instructions:
a (MFC-J650DW)
Press (Fax).
(MFC-J870DW)
Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
Fax/Tel mode 6
When the machine is in Fax/Tel mode, it will
use the F/T Ring (fast double-ring) to alert
you to pick up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Pickup to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press #51 (#91 for New
Zealand) between the fast double-rings. If no
one is on the line, or if someone wants to
send you a fax, send the call back to the
machine by pressing l 51 (l 91 for New
Zealand).
(Fax) and
(Sending Faxes).
b Press Hook.
c Press # on the machine’s Touchpanel.
Any digits dialled after this will send tone
signals.
When you are finished with the call, the
machine will return to the Pulse dialling
service.
48
Page 59
Telephone and external devices
NOTE
All extension phones ring
twice, fax machine is silent.
Fax machine
automatically
receives and prints
fax message
without ringing.
Fax machine
begins ringing
on third ring.
Registered
Fax
Number
Main number
(Voice Number)
You answer the call
at an external phone
or an extension
phone or at the
machine's handset.
Telephone Answering
Device (TAD)
answers the call.
Incoming Call
(either Voice or Fax)
Flowchart Sequence of Incoming call
Telephone Service for Australia
Distinctive Ring 6
Distinctive Ring1 is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring”, but
telephone companies market the service
under a variety of names. This service
establishes a second telephone number on
the same line as your existing telephone
number, and each number has its own ring
pattern. Typically, the original number rings
with the standard ring pattern and is used for
receiving voice calls, and the second number
rings with a different ring pattern and is used
for receiving faxes. Only one call can be
answered (or made) at any one time and
while this call is in progress, incoming calls to
either number will be presented with a busy
tone.
How does your telephone company’s “Distinctive Ring” service work?
6
Using “Distinctive Ring” service of your
telephone company is the most efficient way
to receive both fax and telephone calls on the
same line. When the voice call comes in, all
phones (extension and external) and the fax
machine will ring to alert you to pick it up. If a
fax call comes in, the fax machine will answer
automatically without ringing, whereas the
extension and external phones will ring twice
with a Distinctive Ring pattern. It is also a
more efficient way of operating a Fax
machine with an extension phone as you do
not have to use the remote activation codes.
It gives you two independent numbers
without the higher cost of a second line.
6
6
1
Contact your Telephone Service Provider to
determine availability and any other related details.
After you have set the Distinctive Ring
feature to On, the receive mode is set to
Manual automatically. Your Distinctive
Ring Number does not allow Voice
calls - only Faxes. You can not change the
receive mode from Manual mode while
the Distinctive Ring is set to on.
What does Brother’s “Distinctive Ring” do?
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
6
49
Page 60
Chapter 6
NOTE
NOTE
Turning on Distinctive Ring 6
Very Important!
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. Your Distinctive Ring Number
does not allow Voice calls - only Faxes. You
cannot change the receive mode to another
mode while the Distinctive Ring is set to on.
When Distinctive Ring is on, the LCD will
show D/R as the Receive Mode.
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display
Miscellaneous.
f Press Miscellaneous.
g Press Distinctive.
i Press .
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (Choose the Receive Mode
on page 40.)
Caller ID 6
Caller ID is a telephone service that allows
the subscriber to see a display of the caller’s
phone number or name as the telephone
rings. It is a fast way to screen your calls. You
can respond quickly to calls you missed,
because Caller IDs are received and stored in
your machine memory.
To get the Caller ID Service: apply for the
Caller ID service at your local telephone
company, if available.
h Press On.
i Press .
Distinctive Ring is now set to On.
Turning off Distinctive Ring 6
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display
Miscellaneous.
f Press Miscellaneous.
Advantages of Caller ID 6
For Business
All businesses profit from a quicker response
to customer calls. Businesses that provide
mail order services, money-lending services
or provide confidential information, can
protect themselves from false orders or
acceptance of false identification.
At Home
Residential customers can protect
themselves from unwanted calls.
g Press Distinctive.
h Press Off.
50
Page 61
Telephone and external devices
NOTE
How Does the Caller ID Work?6
The Caller ID Appears on the Display When Your Telephone Rings
As your telephone rings, the display shows
you the caller’s phone number or name if the
name has been stored in the Address Book.
Once you answer the call, the caller’s ID
disappears.
•If ID Unknown appears on the display, it
means that the call came from outside
your caller ID service area or a public
phone.
•If ID Withheld appears on the display, it
means the caller intentionally blocked the
transmission of his/her ID.
1
Depends on network function.
1
1
The Caller ID is Store d in Yo ur
Telephone Service for New Zealand
6
FaxAbility 6
FaxAbility is a service offered by Telecom
that allows you to have an additional number
on one phone line, with its own distinctive ring
pattern. This way, when you get an incoming
call, you can identify the number being called
by its ring.
How Will the Fax Machine Treat All Other Numbers?
FaxAbility mode ensures that the machine
will answer calls to the FaxAbility (secondary)
number. When a call comes in to your main
number, all the phones will ring. You can set
an external answering device (TAD) to
answer calls on the other number(s). (See the
chart in this page.)
6
6
6
Machine Memory 6
The machine can store a maximum of the last
30 incoming caller IDs in the memory, along
with the time and date of reception. The 31st
call will cause the oldest ID to be erased.
The Caller ID information stored in the
memory can be used for the following.
Printing the Caller ID List.
You can review calls you received by
checking the Caller IDs in memory. This
report will list the Date, Time, Phone
Number (Caller ID) name, and type of Call
(Comment) if available.
See Advanced User’s Guide: How to print
a report.
What is the Advantage of Using the FaxAbility Function?
Using FaxAbility is the most efficient way to
receive both fax and telephone calls on the
same line. It is much easier for your callers
who dial manually. The fax machine will
answer with receiving tones so they will not
have to press an activation code. And the
people who call to talk on your main number
will not have to talk to your fax machine.
Basically, it gives you two independent
numbers without the higher cost of a second
line.
6
51
Page 62
Chapter 6
NOTE
All extension phones ring
twice, fax machine is silent.
Fax machine
automatically
receives and prints
fax message
without ringing.
Fax machine
begins ringing
on third ring.
Registered
Fax
Number
Main number
(Voice Number)
You answer the call
at an external phone
or an extension
phone or at the
machine's handset.
Telephone Answering
Device (TAD)
answers the call.
Incoming Call
(either Voice or Fax)
Flowchart Sequence of Incoming call
How Does FaxAbility Work? 6
Your telephone number will have the
standard ring pattern of long, long tone, while
the new number will have a ring pattern of
long, silence, long, etc. When FaxAbility is
On, you will not hear the first ring of all
incoming calls on the fax machine. Extension
phones will ring as usual. If the fax machine
recognises the ring pattern, all ringing will
stop and the fax machine will answer and
automatically receive the fax message.
Otherwise, you will hear the extension
phones and the fax machine continue to ring.
The fax machine always listens to the ring
pattern before it answers, so do not pick up
the phone during that time. You will quickly
learn to recognise the ring pattern for faxes,
so you will not be tempted to answer that
number. Either you or a telephone answering
device can answer the main number(s).
After you have set the FaxAbility feature to
On, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the FaxAbility
number, Manual mode means you must
answer all the call yourself. You can not
change the receive mode to the other
mode while the FaxAbility is set to on.
When FaxAbility is on, the LCD will show
D/R as the Receive Mode.
How to Turn FaxAbility OFF or ON 6
The FaxAbility function is designed to
accommodate the FaxAbility service provided
by Telecom. To change the setting, repeat
steps a-j; Step h is where you can choose
either On or Off.
Call Waiting beeps caused by incoming calls
on your main number can affect fax
transmissions. If you have FaxAbility Service
but don’t have Call Waiting, you need do
nothing at this stage. If you do have Call
Waiting as well as FaxAbility, set the Call
Waiting menu option to On. See below.
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display
Miscellaneous.
f Press Miscellaneous.
g Press FaxAbility.
h Press On (or Off) to set FaxAbility.
If you have FaxAbility service, press On.
i Press Call Waiting.
52
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Telephone and external devices
NOTE
NOTE
j Press On to set Call Waiting.
If you have Call Waiting service, press
On to avoid the trouble caused by Call
Waiting.
k Press .
Caller ID 6
Caller ID is a telephone service that allows
the subscriber to see a display of the caller’s
phone number and name if available as the
telephone rings. It is a fast way to screen your
calls. You can respond quickly to calls you
missed, because Caller IDs are received and
stored in your machine memory.
To get the Caller ID Service, apply for the
Caller ID service at your local telephone
company, if available.
Advantages of Caller ID 6
For Business
How Does the Caller ID Work?6
The Caller ID Appears on the Display When Your Telephone Rings
As your telephone rings, the display shows
you the caller’s phone number or name if
available. Once you answer the call, the
caller’s ID disappears. You can print a list of
the Caller ID information received by your
machine.
See Advanced User’s Guide: How to print a
report.
•If ID Unknown appears on the display, it
means that the call came from outside
your caller ID service area.
•If ID Withheld appears on the display, it
means the caller intentionally blocked the
transmission of his/her ID.
1
Depends on network function.
1
1
6
6
All businesses profit from a quicker response
to customer calls. Businesses that provide
mail order services, money-lending services
or provide confidential information, can
protect themselves from false orders or
acceptance of false identification.
At Home
Residential customers can protect
themselves from unwanted calls.
53
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Chapter 6
NOTE
NOTE
Telephone Service for Some Countries
Distinctive Ring (For Singapore and Hong Kong) 6
This machine feature lets you use the
Distinctive Ring subscriber service offered by
some telephone companies, which allows
you to have several telephone numbers on
one phone line. Each phone number has its
own Distinctive Ring pattern, so you will know
which phone number is ringing. This is one
way you can have a separate phone number
for your machine.
Your machine has a Distinctive Ring function,
allowing you to dedicate one phone number
just for receiving faxes. You will need to set
Distinctive Ring to On.
c Press a or b to display Fax.
6
d Press Fax.
e Press a or b to display
Miscellaneous.
f Press Miscellaneous.
g Press Distinctive.
h Press On.
i Press .
Distinctive Ring is now set to On.
Turning off Distinctive Ring 6
a Press (Settings).
b Press All Settings.
You can switch it off temporarily, then turn
it back on. When you get a new fax
number, make sure you reset this
function.
• The machine will answer only calls to
the Distinctive Ring number.
Turning on Distinctive Ring 6
Very Important!
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring
number, Manual mode means you must
answer all the calls yourself. You cannot
change the receive mode to another mode
while the Distinctive Ring is set to on. When
Distinctive Ring is on, the LCD will show D/R
as the Receive Mode.
c Press a or b to display Fax.
d Press Fax.
e Press a or b to display
Miscellaneous.
f Press Miscellaneous.
g Press Distinctive.
h Press Off.
i Press .
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (Choose the Receive Mode
on page 40.)
a Press (Settings).
b Press All Settings.
54
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Telephone and external devices
NOTE
Caller ID (For Singapore and Hong Kong) 6
The Caller ID feature of this machine lets you
use the Caller ID subscriber service offered
by many local phone companies. Call your
telephone company for details. This service
provides you, by means of the screen display,
the telephone number (or name) of your
caller as the line rings.
After a few rings, the screen displays the
telephone number of your caller (or name, if
available). Once you answer the call, the
Caller ID information disappears from the
screen, but the call information remains
stored in the Caller ID memory.
ID Unknown display means call
originates outside your Caller ID service
area.
ID Withheld display means the caller
has intentionally blocked transmission of
information.
Voice over Internet Protocol (VoIP)
VoIP is a type of phone system that uses an
Internet connection instead of a traditional
telephone line. Telephone providers
frequently bundle VoIP together with Internet
and cable services.
Your machine may not work with some VoIP
systems. If you want to use your machine to
send and receive faxes on a VoIP system,
make sure that one end of your telephone
cord is connected to the socket labelled LINE
on your machine. The other end of the
telephone cord may be connected to a
modem, phone adapter, splitter, or other such
device.
6
6
You can print a list of Caller ID information
received by your machine.
See Advanced User’s Guide: How to print
a report.
Caller ID service varies with different
carriers. Call your local phone company to
determine the kind of service available in
your area.
55
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Chapter 6
NOTE
NOTE
If you have questions about how to
connect your machine to the VoIP
system, contact your VoIP provider.
After you have connected your machine to
the VoIP system, check for a dial tone. Lift the
external telephone's handset and listen for a
dial tone. If there is no dial tone, contact your
VoIP provider.
If you are having problems sending or
receiving faxes over a VoIP system, we
recommend changing the machine’s modem
speed to the Basic(for VoIP) setting
(see Telephone line interference / VoIP
on page 140).
• VoIP (Voice over IP) is a type of phone
system that uses an Internet connection,
rather than a traditional phone line.
• Brother does not recommend the use of a
VoIP line. VoIP limitations in general can
cause some functions of the fax machine
not to work correctly.
Connecting an external TAD (telephone answering device)
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listens” for fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave a voice
message.
The TAD must answer within two rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings, there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
6
56
If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
Page 67
Telephone and external devices
IMPORTANT
NOTE
(Example for Australia)
1
1
2
1
2
1TAD
2 Protective Cap
When the TAD answers a call, the
Touchscreen shows Telephone.
b (MFC-J650DW)
Carefully guide the telephone line cord
into the cable channel and out the back
of the machine.
(MFC-J870DW)
Carefully guide the telephone line cord
from the LINE socket into the cable
channel and out the back of the
machine.
Remove the protective cap (1) from the
right side of the machine, and insert it
into (2) so that it is not lost.
Carefully guide the telephone line cord
from the EXT. socket into the cable
channel and out the right side of the
machine.
6
DO NOT connect a TAD elsewhere on the
same telephone line.
Connection settings 6
The external TAD must be connected as
shown in the previous illustration.
(MFC-J650DW)
Carefully guide the telephone line cord
and out the back of the machine.
a Place both hands under the plastic tabs
on both sides of the machine to lift the
scanner cover into the open position.
c Lift the scanner cover to release the
lock. Gently push the scanner cover
support down and close the scanner
cover using both hands.
d Set your external TAD to one or two
rings. (The machine's Ring Delay setting
does not apply.)
e Record the outgoing message on your
external TAD.
f Set the TAD to answer calls.
g Set the Receive Mode to
External TAD. (See Choose the
Receive Mode on page 40.)
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Chapter 6
NOTE
(Example for Australia)
2
1
3
Recording an outgoing message (OGM) on an external TAD 6
Timing is important in recording this
message.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Limit your speaking to 20 seconds.
We recommend beginning your OGM with
an initial 5 second silence because the
machine may not hear the fax tones over
a voice. You may try omitting this pause,
but if your machine has trouble receiving,
then you must re-record the OGM to
include it.
External and extension telephones
Connecting an external or extension telephone 6
You can connect a separate telephone to
your machine as shown in the diagram.
6
Multi-line connections (PABX) 6
Most offices use a central telephone system.
Brother recommends that all our machines be
connected to a discreet (dedicated) line.
Although a particular PABX may appear to
work with a particular model of fax machine,
we cannot guarantee that the unit will operate
correctly.
While it is often relatively simple to connect a
fax machine to a PABX, (Private Automatic
Branch Exchange), we suggest that you
contact the company that installed your
telephone system and ask them to connect
the fax machine for you.
Brother does not recommend the use of a
PABX line. PABX limitations in general can
cause some functions of the fax machine not
to work correctly.
1 Extension telephone
2 External telephone
3 Protective Cap
58
Page 69
Telephone and external devices
NOTE
NOTE
1
2
Operation from external and
(MFC-J650DW)
Carefully guide the telephone line cord
and out the back of the machine.
(MFC-J870DW)
We recommend that you guide the
telephone line cord from the EXT.
socketout the right side of the machine.
Remove the protective cap (1) from the
right side of the machine, and insert it
into (2) so that it is not lost.
Carefully guide the telephone line cord
from the EXT. socket into the cable
channel and out the right side of the
machine.
extension telephones 6
If you answer a fax call on an extension or an
external telephone, you can make your
machine take the call by using the Remote
Activation Code. When you press the Remote
Activation Code l 51 (l 91 for New
Zealand), the machine starts to receive the
fax.
If the machine answers a voice call and fast
double-rings for you to take over, use the
Remote Deactivation Code #51 (#91 for
New Zealand) to take the call at an extension
telephone. (See F/T Ring Time (Fax/Tel
mode only) on page 43.)
If you answer a call and no one is on the line:
Assume you are receiving a manual fax.
Press l 51 (l 91 for New Zealand) and wait
for the chirp or until the Touchscreen shows
Receiving, and then hang up.
6
6
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 44.)
Using a cordless external telephone 6
Once the base unit of the cordless telephone
has been connected to the same telephone
line as the machine (See External and
extension telephones on page 58.), you can
answer calls on the cordless handset during
the Ring Delay.
If you let the machine answer first, you will
have to go to the machine and press Pickup
to send the call to the cordless handset.
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Chapter 6
NOTE
Using remote codes 6
Remote Activation Code 6
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by dialling the Remote Activation
Code l 51 (l 91 for New Zealand). Wait for
the chirping sounds and then replace the
handset. (See Fax Detect on page 44.)
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Fax Start and
choose Receive.
Remote Deactivation Code 6
If you receive a voice call and the machine is
in Fax/Tel mode, it will start to sound the F/T
Ring (fast double-ring) after the initial ring
delay. If you pick up the call on an extension
telephone, you can turn the F/T Ring off by
pressing #51 (#91 for New Zealand) (make
sure you press this between the rings).
e Press a or b to display
Setup Receive.
f Press Setup Receive.
g Press a or b to display Remote Codes.
h Press Remote Codes.
i Do one of the following:
If you want to change the Remote
Activation Code, press Act.Code.
Enter the new code, and then press
OK.
If you want to change the Remote
Deactivation Code, press
Deact.Code.
Enter the new code, and then press
OK.
If you do not want to change the
Codes, go to step j.
If you want to turn the Remote Codes
Off (or On), press Remote Codes.
If the machine answers a voice call and fast
double-rings for you to take over, you can
take the call at the external telephone by
pressing Pickup.
Changing the remote codes 6
If you want to use Remote Activation, you
have to turn on the remote codes. The preset
Remote Activation Code is l 51 (l 91 for
New Zealand). The preset Remote
Deactivation Code is #51 (#91 for New
Zealand). If you want to, you can replace
them with your own codes.
a Press (Settings).
b Press All Settings.
c Press a or b to display Fax.
Press Off (or On).
j Press .
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Remote Activation Code and
Remote Deactivation Code to another
three-digit code using the numbers 0-9, l,
#.
• Remote Codes might not work with some
telephone systems.
d Press Fax.
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7
Dialling and storing numbers 7
How to dial 7
Manual dialling 7
a Load your document.
b (MFC-J650DW)
Press (Fax).
(MFC-J870DW)
Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press all of the digits of the fax number.
Dialling from the Address Book 7
a Load your document.
b Press (Fax).
c Press (Address Book).
d Do one of the following:
Press a or b to display the number
you want to dial.
Press , and then enter the first
letter of the name and press OK.
Press the name you want to dial.
If the name has two numbers, go to
step e.
If the name has one number, go to
step f.
e Press the number you want to dial.
7
d Press Fax Start.
f To send a fax, press Apply.
g Press Fax Start.
The machine scans and sends the fax.
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Chapter 7
NOTE
Fax Redial 7
If you are sending a fax automatically and the
line is busy, the machine will redial up to three
times at five minute intervals.
Redial only works if you dialled from the
machine.
a Load your document.
b (MFC-J650DW)
Press (Fax).
(MFC-J870DW)
Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
Additional Dialling Operations
Outgoing Call history 7
The last 30 numbers you sent a fax to will be
stored in the outgoing call history. You can
choose one of these numbers to fax to, add to
the Address Book, or delete from the history.
a Press (Fax).
b Press (Call History).
c Press Outgoing Call.
d Press the number you want.
e Do one of the following:
To send a fax, press Apply.
7
(Sending Faxes).
c Press Redial.
d Press Fax Start.
• In Real Time Transmission the automatic
redial feature does not work when you are
using the scanner glass.
• If you are sending a fax manually and the
line is busy, press Hook before performing
step c above.
• Redial will change to Pause when you
enter a fax number.
Press Fax Start.
If you want to store the number,
press Edit and then press
Add to Address Book.
(See Advanced User’s Guide:
Storing Address Book numbers from
the Outgoing Call history.)
If you want to delete the number from
the Outgoing Call history list, press
Edit and then press Delete.
Press Yes to confirm.
Press .
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Caller ID history 7
NOTE
NOTE
Dialling and storing numbers
This feature requires the Caller ID subscriber
service offered by many local telephone
companies. (See Caller ID on page 50, 53
and 55 for your relevant country.)
The numbers, or names if available, from the
last 30 faxes and telephone calls you
received will be stored in the Caller ID history.
You can view the list or choose one of these
numbers to fax to, add to Address Book, or
delete from the history. When the thirty-first
call comes into the machine, it replaces
information about the first call.
If you are not a Caller ID subscriber, you
can still view call dates from the Caller ID
history and delete entries from the list.
a Press (Fax).
You can print the Caller ID list.
(See Advanced User’s Guide: How to
print a report.)
7
b Press (Call History).
c Press Caller ID history.
d Press the number or the name you want.
e Do one of the following:
To send a fax, press Apply.
Press Fax Start.
If you want to store the number,
press Edit and then press
Add to Address Book.
(See Advanced User’s Guide:
Storing Address Book numbers from
the Caller ID history.)
If you want to delete the number from
the Caller ID history list, press Edit
and then press Delete.
Press Yes to confirm.
Press .
63
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Chapter 7
NOTE
NOTE
Storing numbers 7
You can set up your machine to do the
following types of easy dialling: Address Book
and Groups for broadcasting faxes.
If you lose electrical power, the Address
Book numbers that are in the memory will
not be lost.
Storing a pause 7
When you are storing Address Book
numbers, you can insert one or more 3.5
second pauses by pressing Pause on the
Touchscreen.
Storing Address Book numbers 7
i Enter the first fax or telephone number
using the keyboard on the Touchscreen
(up to 20 digits).
Press OK.
Be sure to include the area code when
entering a fax or telephone number.
Depending on the country, the Caller ID
names and history may not be displayed
correctly if the area code is not registered
with the fax or telephone number.
j If you want to store the second fax or
telephone number, press Address 2.
Enter the second fax or telephone
number using the keyboard on the
Touchscreen (up to 20 digits).
Press OK.
k Press OK to confirm.
l Do one of the following:
You can store up to 100 Addresses with a
name, and each name can have two
numbers.
a Press (Fax).
b Press (Address Book).
c Press Edit.
d Press a or b to display
Add New Address.
e Press Add New Address.
f Press Name.
g Enter the name using the keyboard on
the Touchscreen (up to 16 characters).
Press OK.
(For help entering letters, see Entering
Text on page 179.)
To store another Address Book
number, repeat steps c to k.
To finish storing numbers, press .
h Press Address 1.
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Dialling and storing numbers
NOTE
Changing or deleting Address Book names or numbers 7
You can change or delete an Address Book
name or number that has already been
stored.
a Press (Fax).
b Press (Address Book).
c Press Edit.
d Do one of the following:
Press a or b to display Change.
Press Change to edit the name or
numbers of an address. Go to
step e.
Press a or b to display Delete.
Press Delete.
Choose the numbers you want to
delete by pressing them to display a
red check mark.
Press OK.
Press Yes to confirm. Go to step i.
e Press a or b to display the number you
want to change.
f Press the number you want to change.
g Do one of the following:
If you want to change the name,
press Name.
Enter the new name (up to 16
characters) using the keyboard on
the Touchscreen. (For help entering
letters, see Entering Text
on page 179.)
Press OK.
If you want to change the first fax or
telephone number, press
Address 1.
Enter the new fax or telephone
number (up to 20 digits) using the
keyboard on the Touchscreen.
Press OK.
If you want to change the second fax
or telephone number, press
Address 2.
Enter the new fax or telephone
number (up to 20 digits) using the
keyboard on the Touchscreen.
Press OK.
How to change the stored name or
number:
If you want to change a character or a
stored number, press d or c to position the
cursor to highlight the character or the
number you want to change, and then
press . Enter the new character or
number.
7
h Do one of the following:
Press OK to finish.
To change another Address Book
number, repeat steps c to h.
To make more changes, return
to g.
i Press .
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8
Making copies 8
How to copy 8
The following steps show the basic copy
operation.
a Do one of the following to load your
document:
Place the document face down in the
ADF.
(See Using the ADF on page 32.)
Place the document face down on
the scanner glass.
(See Using the scanner glass
on page 33.)
b Press (Copy).
The Touchscreen shows:
1
c If you want more than one copy, enter
the number (up to 99).
d Press Mono Start or Colour Start.
Stop copying 8
To stop copying, press .
1 No. of Copies
You can enter the number of copies in
the following ways:
Press - or + on the Touchscreen (as
shown above).
Use the dial pad on the Touchpanel.
Press the number of copies on the
Touchscreen.
Enter the number of copies using the
keyboard on the Touchscreen.
Press OK.
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Page 77
Making copies
NOTE
Copy options 8
You can change the following copy settings.
Press Copy, and then press Options. Press
a or b to scroll through the copy settings.
When the setting you want is displayed, press
it and choose your option. When you have
finished changing options, press OK.
(Basic User’s Guide)
For information about changing the following
copy settings, see page 67.
Paper Type
Paper Size
(Advanced User’s Guide)
For information about changing the following
copy settings, see Advanced User’s Guide:
Copy options.
Quality
Enlarge/Reduce
Page Layout
2in1(ID)
Stack/Sort
Density
Paper Type 8
If you are copying on a special type of paper,
set the machine for the type of paper you are
using to get the best print quality.
a Load your document.
b Press (Copy).
c Enter the number of copies you want.
d Press Options.
e Press a or b to display Paper Type.
f Press Paper Type.
g Press a or b to display Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency,
and then press the option you want to
set.
h If you do not want to change additional
settings, press OK.
i Press Mono Start or Colour Start.
8
2-sided Copy
Ink Save Mode
(MFC-J870DW)
Thin Paper Copy
(MFC-J870DW)
Book Copy
(MFC-J870DW)
Watermark Copy
(MFC-J870DW)
Remove Background Colour
Set New Default
Factory Reset
If you want to sort copies, use the ADF.
67
Page 78
Chapter 8
Paper Size 8
If you are copying on paper other than A4
size, you will need to change the Paper Size
setting. You can copy only on A4, A5,
Photo (10 15 cm), Letter or Legal
1
paper.
a Load your document.
b Press (Copy).
c Enter the number of copies you want.
d Press Options.
e Press a or b to display Paper Size.
f Press Paper Size.
g Press a or b to display A4, A5,
10x15cm, Letter or Legal
press the option you want to set.
1
, and then
h If you do not want to change further
settings, press OK.
i Press Mono Start or Colour Start.
1
Only available for some countries.
68
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Printing photos from a memory
9
card or USB Flash drive
PhotoCapture Center™ operations (PHOTO mode)
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash drive.
(See Print Images on page 72.)
You can scan documents and save them
directly to a memory card or USB Flash drive.
(See How to scan to a memory card or USB
Flash drive on page 73.)
If your machine is connected to a computer,
you can use your computer to access a
memory card or USB Flash drive that is
inserted in the front of the machine.
9
9
(See Software and Network User’s Guide.)
Using a memory card or USB Flash drive 9
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick Duo™,
Memory Stick PRO Duo™, SD Memory Card,
SDHC Memory Card, SDXC Memory Card,
MultiMedia Card, MultiMedia Card plus and a
USB Flash drive.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
9
69
Page 80
Chapter 9
IMPORTANT
1
2
Getting started 9
a Open the media slot cover.
b Firmly put a memory card or USB Flash drive into the correct slot.
1 USB Flash drive
The USB direct interface supports only a USB Flash
drive, a PictBridge-compatible camera, or a digital
camera that uses the USB mass storage as standard.
Any other USB devices are not supported.
2 Memory card slot
Slot Compatible memory cards
Upper slot
Lower slot
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
SD Memory Card
SDHC Memory Card
SDXC Memory Card
MultiMedia Card
70
MultiMedia Card plus
miniSD (Adapter required)
miniSDHC (Adapter required)
microSD (Adapter required)
microSDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)
Page 81
Printing photos from a memory card or USB Flash drive
IMPORTANT
• DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the
machine.
• DO NOT insert more than one media card in the machine at the same time. Doing this may
cause damage to the machine.
• DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media
drive (slot) or USB direct interface while the machine is reading or writing to the memory card
or USB Flash drive. You will lose your data or damage the card.
The machine can only read one device at a time.
9
71
Page 82
Chapter 9
Print Images 9
View Photos 9
You can preview your photos on the
Touchscreen before you print them. If your
photos are large files there may be a delay
before each photo is displayed.
a Open the media slot cover.
b Put the memory card or USB Flash drive
in the correct slot.
c Press Photo.
d Press d or c to display View Photos.
e Press View Photos.
f Do one of the following:
k Read and confirm the displayed list of
options and do one of the following:
If you want to change the print
settings, press Print Settings.
(See Advanced User’s Guide:
PhotoCapture Center™ print
settings.)
If you do not want to change any
settings, go to step l.
l Press Start to print.
If you want to choose photos to print
or print more than one for an image,
go to step g.
If you want to print all photos, press
Print All. Press Yes to confirm.
Go to step j.
g Press d or c to display the photo you
want to print, and then press it.
h Enter the number of copies you want
either by entering the number of copies
or by pressing + or -.
Press OK.
i Repeat steps g and h until you have
chosen all the photos you want to print.
j Press OK.
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Printing photos from a memory card or USB Flash drive
NOTE
IMPORTANT
PhotoCapture Center™ print settings
You can temporarily change the print settings
for the next print.
The machine returns to its default settings
after 1 minute.
You can save the print settings you use
most often by setting them as the default.
(See Advanced User’s Guide: Setting
your changes as a new default.)
How to scan to a
9
memory card or USB
Flash drive
You can scan monochrome and colour
documents to a memory card or USB Flash
drive. Monochrome documents will be stored
in PDF (*.PDF) or TIFF (*.TIF) file formats.
Colour documents may be stored in PDF
(*.PDF) or JPEG (*.JPG) file formats. The
factory setting is Colour, 200 dpi and the
default format is PDF. The machine creates
file names based on the current date.
(See Quick Setup Guide.) For example, the
fifth image scanned on July 1, 2013 would be
named 01071305.PDF. You can change the
colour and resolution.
a Load your document.
9
b Open the media slot cover.
c Put the memory card or USB Flash drive
in the correct slot.
d Press Scan to Media.
DO NOT take out the memory card or
USB Flash drive while the machine is
reading or writing to it to avoid damaging
the card, USB Flash drive, or the data
stored on them.
e Do one of the following:
If you want to use the default
settings, go to j.
If you want to change the default
settings, go to f.
f Press Options.
9
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Chapter 9
NOTE
NOTE
g Choose the settings for Scan Type,
Resolution, File Type,
Scan Size, Scan Long Paper,
File Name, Auto Crop
Remove Background Colour as
required.
1
MFC-J870DW only
• If you chose colour in the scan type
setting, you cannot choose the file type
TIFF.
• If you chose monochrome in the scan type
setting, you cannot choose the file type
JPEG.
• Scan Long Paper is available only
when using the ADF.
1
and
• Remove Background Colour
removes the base colour of documents to
make the scanned data more
recognisable.
h The file name is set automatically.
However, you can create a name of your
choice using the keyboard on the
Touchscreen. Press File Name, and
then enter the file name. You can only
change the first 6 digits of the file name.
Press OK.
i Press OK.
If you want to save the settings as a
shortcut, press Save as Shortcut.
j Press Start.
If you are using the scanner glass, the
Touchscreen shows Next page?.
Press Yes or No. After you finish
scanning, make sure you choose No
before removing the memory card or
USB Flash drive from the machine.
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How to print from a computer 10
10
Printing a document 10
The machine can receive and print data from
your computer. To print from a computer, you
must install the printer driver.
(For more information, see Software and
Network User’s Guide.)
a Install the Brother printer driver from the
CD-ROM. (See Quick Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties or
Preferences, depending on the
application you are using.
d Choose the settings you want to change
in the Properties dialog box.
Commonly used settings include:
Media Type
Print Quality
Paper Size
Orientation
Colour / Greyscale
Ink Save Mode
Scaling
2-sided / Booklet
e Click OK.
f Click Print (or OK depending on the
application you are using) to begin
printing.
10
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How to scan to a computer 11
11
Before scanning 11
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)
Configure the machine with a TCP/IP address if network scanning does not work.
(See Software and Network User’s Guide.)
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How to scan to a computer
NOTE
Scanning a document as a PDF file using
ControlCenter4 (Windows
(For detailed information, see Software and Network User’s Guide.)
• The screens on your PC may vary depending on your model.
• This section is based on using the Advanced Mode of ControlCenter4.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
a Load your document. (See How to load documents on page 32.)
®
) 11
b (Windows
Open ControlCenter4 by clicking (Start)/All Programs/Brother/MFC-XXXX (where
XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows®8)
Click (Brother Utilities), and then click the drop-down list and select your model name
(if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
®
XP, Windows Vista® and Windows®7)
c If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click
OK.
11
d Make sure the machine you want to use is selected from the Model drop-down list.
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Chapter 11
e Set the scanning configuration.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1
2
3
4
5
1 Choose PDF (*.pdf) from the File Type drop-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
f Click OK.
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How to scan to a computer
g Click File.
h Press Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
79
11
Page 90
Chapter 11
How to change the machine’s SCAN mode settings for PDF scanning
You can change your machine’s Scan mode settings using ControlCenter4. (Windows®)
a (Windows
Open ControlCenter4 by clicking (Start)/All Programs/Brother/MFC-XXXX (where
XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows
Click (Brother Utilities), and then click the drop-down list and select your model name
(if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
b Make sure the machine you want to use is selected from the Model drop-down list.
c Click the Device Settings tab.
d Click Device Scan Settings.
®
XP, Windows Vista® and Windows®7)
®
8)
11
80
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e Choose the File tab. You can change the default settings.
1
2
3
4
5
How to scan to a computer
1 Choose PDF (*.pdf) from the File Type drop-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
f Click OK.
11
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Chapter 11
NOTE
How to scan a document as a PDF file using the Touchscreen 11
a Load your document. (See How to load documents on page 32.)
b Press (Scan).
c Press d or c to display to File.
d Press to File.
e If the machine is connected to a network, press the PC Name.
Do one of the following:
If you want to use the default settings, go to step j.
If you want to change the default settings, go to step f.
f Press Options.
g Press Set with Touch Panel.
Press On.
h Choose the settings for Scan Type, Resolution, File Type, Scan Size and
Remove Background Colour as required.
i Press OK.
j Press Start.
The machine starts the scanning process.
The following scan modes are available.
• to OCR
• to File
• to Image
• to Media
• to E-mail
• WS Scan
1
Windows® users only. (Windows Vista® SP2 or later, Windows®7 and Windows®8)
(See Software and Network User’s Guide.)
1
(Web Services Scan)
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NOTE
How to print and scan with NFC
12
(Near Field Communication)
(MFC-J870DW)
Printing with NFC (Near Field Communication)
If your Android™ device supports the NFC
function, you can print data (photos, PDF
files, text files, web pages and E-mail
messages) from your device by touching it to
the NFC logo on the lower left of the front of
the machine.
12
Scanning with NFC
12
(Near Field
Communication)
If your Android™ device supports the NFC
function, you can scan photos and
documents to your device by touching it to the
NFC logo on the lower left of the front of the
machine.
12
You must download and install Brother
iPrint&Scan to your Android™ device to use
this function.
(For more information, see Mobile Print/Scan
Guide for Brother iPrint&Scan: For Android™
Devices.)
You must download and install Brother
iPrint&Scan to your Android™ device to use
this function.
(For more information, see Mobile Print/Scan
Guide for Brother iPrint&Scan: For Android™
Devices.)
NFC (Near Field Communication) allows
for simplified transactions, data exchange,
and wireless connections between two
devices that are in close range of each
other.
12
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NOTE
How to print on a Disc
13
(CD/DVD/BD) (MFC-J870DW)
Overview 13
Your Brother machine can print on printable
media, including CD-R/RW, DVD-R/RW and
Blu-ray Disc™.
There are three ways to print on printable
media:
Printing by copying
You can copy the image of an existing disc
label or a square document, such as a
photo, and print the image on to the
printable disc.
Printing from media
You can select an image stored in a
memory card or USB Flash drive and print
the image on to the printable disc.
Printing from a computer
(Windows
You can create a label image using
NewSoft CD Labeler and print the image
on to the printable disc.
For details about how to print on a
CD/DVD/BD using printing by copying,
printing from media, and printing from a
computer, see Print from a computer
(Windows
see Software and Network User’s Guide.
®
/Macintosh)
®
) on page 84 and also
Print from a computer (Windows®) 13
Your Brother machine can print on printable
media, including CD-R/RW, DVD-R/RW and
Blu-ray Disc™ from a computer using the
NewSoft CD Labeler application.
This section briefly introduces the steps for
Windows
Network User’s Guide.
To use NewSoft CD Labeler, you must
install the NewSoft CD Labeler application
from the CD-ROM supplied with your
machine. For more information, see Quick
Setup Guide.
®
. For Macintosh, see Software and
a Start NewSoft CD Labeler in the
following way.
(Windows
Windows
Click (Start)/All Programs/
NewSoft CD Labeler/
NewSoft CD Labeler.
(Windows
Click (NewSoft CD Labeler).
®
XP, Windows Vista® and
®
7)
®
8)
13
b Create a label image using the NewSoft
CD Labeler application.
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NOTE
For more information about how to create
NOTE
NOTE
a label image, see the NewSoft CD
Labeler user’s guide in the following way.
(Windows
Windows
®
XP, Windows Vista® and
®
7)
How to print on a Disc (CD/DVD/BD) (MFC-J870DW)
How to load a Disc (CD/DVD/BD)
The Disc Tray accommodates 12 cm discs
only.
13
Click (Start)/All Programs/
NewSoft CD Labeler/
NewSoft CD Labeler Help.
(Windows
Right-click on the Start screen. Click the
All apps icon that appears at the bottom
of the screen, and then click
NewSoft CD Labeler Help.
®
8)
c After you have created your disc label,
choose the Print command.
d Choose the name of your machine in the
Print dialog box and click Properties.
The printer driver window appears.
e Choose your settings for the following
options on the Basic tab.
Media Type: Choose
Printable Disc.
If you want to do a test print on paper, DO
NOT load a CD/DVD/BD.
a Open the document cover and remove
the Disc Tray.
Print Quality: Choose Normal or
Slow Drying.
Paper Size: Choose
12 cm Disc (120 mm).
Copies: Choose the number of
copies you want.
Change other settings as desired.
Click OK.
f Continue your operation according to
the on-screen instructions.
(For more information, see Software
and Network User’s Guide.)
For information about loading a printable
disc on the tray, see How to load a Disc
(CD/DVD/BD) on page 85.
b Close the document cover.
13
85
Page 96
Chapter 13
NOTE
c Push and pull down the Disc Guide (1).
Pull the Disc Guide towards you to open
it (2).
1
2
d Make sure that there is over 10 cm of
free space behind the machine.
e Firmly place a printable disc on the Disc
Tray.
• Make sure the disc is placed onto the Disc
Tray with the print side face up.
• Make sure there is no dirt on the Disc
Tray.
1
1 10 cm
f Insert the Disc Tray into the Disc Guide
and line up the triangular marks.
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Page 97
g After the disc has finished printing,
IMPORTANT
remove the Disc Tray and close the Disc
Guide.
How to print on a Disc (CD/DVD/BD) (MFC-J870DW)
• If the printing area shifts and the Disc Tray
or the transparent area near the centre of
the disc gets printed on, immediately wipe
the ink off those areas.
• Always close the Disc Guide and store the
Disc Tray in the document cover after
printing. If you do not, the Disc Tray may
become warped or bent and cause a
malfunction when used.
h Open the document cover and store the
Disc tray in it.
13
i Close the document cover.
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Page 98
NOTE
CAUTION
IMPORTANT
Routine maintenance A
A
Replacing the ink cartridges
Your machine is equipped with an ink dot
counter. The ink dot counter monitors the
level of ink in each of the four cartridges.
When the machine detects an ink cartridge is
running out of ink, the machine will display a
message.
For example, when one of the ink
cartridges is nearly empty, the
Touchscreen will display Ink Low (name
of colour).
You should purchase a replacement
cartridge in preparation for when the
machine indicates the colour is completely
empty.
When one of the ink cartridges is empty,
the Touchscreen will display
Cannot Print or
B&W 1-sided Print Only.
You should only replace the actual ink
cartridge when this message
Cannot Print or
B&W 1-sided Print Only appears on
the Touchscreen.
The Touchscreen will show which ink
cartridge is low or needs replacing. Be sure to
follow the Touchscreen prompts to replace
the ink cartridges in the correct order.
A
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with Brother Original ink cartridges.
Brother cannot guarantee this optimum
performance and reliability if ink or ink
cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other
than Brother Original cartridges or the
refilling of used cartridges with ink from
other sources. Damage to the product
caused by the use of consumables
manufactured by third parties may not be
covered by the product warranty. Please
refer to the terms of the product warranty.
a Open the ink cartridge cover (1).
If one or more of the ink cartridges have
reached the end of their life, the
Touchscreen shows
B&W 1-sided Print Only or
Cannot Print.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
88
1
Page 99
Routine maintenance
IMPORTANT
1
2
b Press the lock release lever as shown to
release the cartridge indicated on the
Touchscreen. Remove the cartridge
from the machine.
d Turn the green release lever on the
orange protective packing (1)
counterclockwise until it releases the
vacuum seal. Then remove the orange
protective packing as shown.
2
1
c Open the new ink cartridge bag for the
colour indicated on the Touchscreen,
and then take out the ink cartridge.
A
DO NOT touch the cartridge in the area
indicated (2); this can prevent the
machine from detecting the cartridge.
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Page 100
e Each colour has its own correct position.
NOTE
IMPORTANT
Insert the ink cartridge in the direction of
the arrow on the label.
f Gently push the back of the ink cartridge
marked “PUSH” until the cartridge lever
lifts, and then close the ink cartridge
cover.
• If you replaced an ink cartridge, for
example Black, the Touchscreen may ask
you to verify that it was a brand new one
(for example, Did you change
Black). For each new cartridge you
installed, press Yes to reset the ink dot
counter for that colour. If the ink cartridge
you installed is not a brand new one, be
sure to press No.
• If the Touchscreen shows
No Ink Cartridge or
Cannot Detect after you install the ink
cartridge check that the ink cartridge is a
brand new Brother Original cartridge and
that it is installed correctly. Remove the
ink cartridge and reinstall it slowly and
firmly until the cartridge lever lifts.
g The machine will automatically reset the
ink dot counter.
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
•
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
• DO NOT shake the ink cartridges. If ink
gets on your skin or clothing, immediately
wash it off with soap or detergent.
• If you mix the colours by installing an ink
cartridge in the wrong position, the
Touchscreen shows
Wrong Ink Colour. Check which ink
cartridges are not matched by colour to
their ink cartridge positions and move
them to their correct positions.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
90
• DO NOT dismantle or tamper with the ink
cartridge; this can cause the ink to leak out
of the cartridge.
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