Brother MFC-J2330DW, MFC-J2730DW, MFC-J5330DW, MFC-J5730DW, MFC-J5930DW User's Guide

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Online User's Guide

MFC-J2330DW MFC-J2730DW MFC-J5330DW MFC-J5730DW MFC-J5930DW

IMPORTANT NOTICE

The following features described in this guide may not be available at the time of purchase:

• Auto Crop in Scan options

• Fit to Page in Copy options

• Ink Save Copy

• Thin Paper Copy

• Book Copy

• Watermark Copy

These features will be available in January 2017.

To activate these features, download the latest firmware and software:

• To check for the latest firmware, visit

• To check for the latest software, go to your model's Downloads page on the Brother Solutions Center at support.brother.com, and download the Full Driver & Software Package.

solutions.brother.com/up2.

Home > Table of Contents

Before You Use Your Brother Machine ............................................................................................... 1

Definitions of Notes ........................................................................................................................................ 2

Trademarks .................................................................................................................................................... 3

Important Note ............................................................................................................................................... 4

Introduction to Your Brother Machine................................................................................................. 5

Before Using Your Machine ........................................................................................................................... 6

Control Panel Overview ................................................................................................................................. 7

Touchscreen LCD Overview......................................................................................................................... 10

New Information from Brother ............................................................................................................ 18

Settings Screen Overview ...........................................................................................................................20

Navigate the Touchscreen............................................................................................................................ 23

Set the Ready Screen .................................................................................................................................. 25

Set the Default Screen of the Copy and Scan Mode.......................................................................... 26

Access Brother Utilities (Windows) .............................................................................................................. 27

Uninstall the Brother Software and Drivers (Windows) ...................................................................... 28

Paper Handling.................................................................................................................................... 29

Load Paper................................................................................................................................................... 30

Load Paper in Paper Tray #1 / Paper Tray #2.................................................................................... 31

Load Paper in the Multi-purpose Tray (MP Tray) ............................................................................... 48

Load Paper in the Manual Feed Slot.................................................................................................. 53

Unprintable Area ................................................................................................................................ 57

Paper Settings.................................................................................................................................... 58

Acceptable Paper and Other Print Media........................................................................................... 64

Load Documents .......................................................................................................................................... 74

Load Documents in the Automatic Document Feeder (ADF) ............................................................. 75

Load Documents on the Scanner Glass ............................................................................................ 77

Unscannable Area.............................................................................................................................. 78

Print ...................................................................................................................................................... 79

Print from Your Computer (Windows)........................................................................................................... 80

Print a Photo (Windows)..................................................................................................................... 81

Print a Document (Windows).............................................................................................................. 82

Cancel a Print Job (Windows) ............................................................................................................ 83

Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)...................................... 84

Print as a Poster (Windows)............................................................................................................... 85

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) .................. 86

Print as a Booklet Automatically (Windows)....................................................................................... 89

Print a Colour Document in Greyscale (Windows) ............................................................................. 91

Prevent Smudged Printouts and Paper Jams (Windows) .................................................................. 92

Use a Preset Print Profile (Windows) ................................................................................................. 93

Change the Default Print Settings (Windows) .................................................................................... 96

Print Settings (Windows) .................................................................................................................... 97

Print from Your Computer (Mac) ................................................................................................................ 102

Print a Photo (Mac) .......................................................................................................................... 103

Print a Document (Mac) ................................................................................................................... 104

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) ........................ 105

Home > Table of Contents

Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) ........................................... 106

Print a Colour Document in Greyscale (Mac)................................................................................... 107

Prevent Smudged Printouts and Paper Jams (Mac) ........................................................................ 108

Print Options (Mac) .......................................................................................................................... 109

Print Data Directly from a USB Flash Drive ............................................................................................... 115

Compatible USB Flash Drives.......................................................................................................... 116

Print Photos Directly from a USB Flash Drive .................................................................................. 117

Print a PDF File Directly from a USB Flash Drive ............................................................................130

Scan.................................................................................................................................................... 132

Scan Using the Scan Button on Your Brother Machine ............................................................................. 133

Scan Photos and Graphics............................................................................................................... 134

Save Scanned Data to a Folder as a PDF File ................................................................................ 137

Save Scanned Data to a USB Flash Drive....................................................................................... 140

Scan Multiple Business Cards and Photos (Auto Crop)................................................................... 144

Scan to an Editable Text File Using OCR......................................................................................... 146

Scan to Email Attachment ................................................................................................................ 149

Send Scanned Data to an Email Server........................................................................................... 152

Scan to FTP ..................................................................................................................................... 155

Scan to Network (Windows) ............................................................................................................. 161

Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7,

Windows 8 and Windows 10) ........................................................................................................... 169

Change Scan Button Settings from ControlCenter4 (Windows)....................................................... 174

Change Scan Button Settings from ControlCenter2 (Mac) .............................................................. 178

Scan from Your Computer (Windows)........................................................................................................182

Scan Using ControlCenter4 Home Mode (Windows) ....................................................................... 183

Scan Using ControlCenter4 Advanced Mode (Windows)................................................................. 200

Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications ........................................... 217

Scan Using Windows Photo Gallery or Windows Fax and Scan...................................................... 222

Install BookScan Enhancer and Whiteboard Enhancer (Windows) ................................................. 226

Scan from Your Computer (Mac)................................................................................................................ 227

Scan Using ControlCenter2 (Mac) ................................................................................................... 228

Scan Using TWAIN-Compliant Applications (Mac)........................................................................... 244

Configure Scan Settings Using Web Based Management......................................................................... 247

Set the Scan Job Email Report Using Web Based Management .................................................... 248

Copy ................................................................................................................................................... 249

Copy a Document ..................................................................................................................................... 250

Enlarge or Reduce Copied Images ............................................................................................................ 253

Sort Copies ................................................................................................................................................ 255

Make Page Layout Copies ( N in 1 or Poster)............................................................................................ 256

Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 260

Copy an ID Card ........................................................................................................................................ 263

Use the A3 Copy Shortcuts........................................................................................................................265

Copy in Ink Save Mode ............................................................................................................................. 268

Copy Options ............................................................................................................................................. 270

Use Preset Copy Settings .......................................................................................................................... 275

Fax ...................................................................................................................................................... 277

Send a Fax.................................................................................................................................................278

Home > Table of Contents

Send a Fax from Your Brother Machine ........................................................................................... 279

Send a 2-sided Fax from the ADF.................................................................................................... 283

Send a Fax Manually........................................................................................................................ 284

Send a Fax at the End of a Conversation ........................................................................................ 285

Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 286

Send a Fax in Real Time.................................................................................................................. 290

Send a Fax at a Specified Time (Delayed Fax)................................................................................ 291

Change the Fax Auto Redial Setting ................................................................................................ 293

Cancel a Fax in Progress ................................................................................................................. 294

Check and Cancel a Pending Fax.................................................................................................... 295

Fax Options ...................................................................................................................................... 296

Receive a Fax ............................................................................................................................................ 298

Receive Mode Settings .................................................................................................................... 299

Fax Preview...................................................................................................................................... 306

Shrink Page Size of an Oversized Incoming Fax ............................................................................. 312

Set the Fax Receive Stamp.............................................................................................................. 313

Receive a Fax at the End of a Telephone Conversation .................................................................. 314

Memory Receive Options ................................................................................................................. 315

Remote Fax Retrieval....................................................................................................................... 324

Voice Operations and Fax Numbers .......................................................................................................... 330

Voice Operations.............................................................................................................................. 331

Store Fax Numbers ..........................................................................................................................334

Set up Groups for Broadcasting ....................................................................................................... 341

Telephone Services and External Devices................................................................................................. 346

Distinctive Ring................................................................................................................................. 347

Caller ID ........................................................................................................................................... 351

Set the Telephone Line Type............................................................................................................ 353

FaxAbility.......................................................................................................................................... 355

Voice Over Internet Protocol (VoIP/Telephone Line Interference)....................................................357

External TAD (Telephone Answering Device)................................................................................... 358

External and Extension Telephones ................................................................................................. 362

Fax Reports ............................................................................................................................................... 368

Set the Transmission Verification Report's Style .............................................................................. 369

Set the Fax Journal's Interval Period................................................................................................ 370

PC-FAX ...................................................................................................................................................... 372

PC-FAX for Windows ....................................................................................................................... 373

PC-FAX for Mac ..............................................................................................................................396

Network .............................................................................................................................................. 399

Supported Basic Network Features ........................................................................................................... 400

Network Management Software and Utilities ............................................................................................. 401

Learn about Network Management Software and Utilities ............................................................... 402

Additional Methods of Configuring Your Brother Machine for a Wireless Network .................................... 403

Before Configuring Your Brother Machine for a Wireless Network................................................... 404

Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected

Setup™ (WPS).................................................................................................................................. 405

Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected

Setup™ (WPS).................................................................................................................................. 406

iii

Home > Table of Contents

Configure Your Machine for a Wireless Network When the SSID is Not Broadcast......................... 409

Configure Your Machine for an Enterprise Wireless Network .......................................................... 412

Use Wi-Fi Direct®............................................................................................................................. 417

Advanced Network Features......................................................................................................................429

Print the Network Configuration Report............................................................................................ 430

Fax Using the Internet (I-Fax) .......................................................................................................... 431

Configure and Operate LDAP Search .............................................................................................. 453

Synchronize Time with the SNTP Server Using Web Based Management ..................................... 457

Technical Information for Advanced Users................................................................................................. 461

Reset the Network Settings to Factory Default ................................................................................ 462

Print the WLAN Report..................................................................................................................... 463

Security .............................................................................................................................................. 466

Before Using Network Security Features ................................................................................................... 467

Secure Function Lock 3.0 .......................................................................................................................... 468

Before Using Secure Function Lock 3.0........................................................................................... 469

Configure Secure Function Lock 3.0 Using Web Based Management ............................................ 470

Scan Using Secure Function Lock 3.0 ............................................................................................. 471

Configure Public Mode for Secure Function Lock 3.0 ...................................................................... 472

Additional Secure Function Lock 3.0 Features................................................................................. 473

Manage Your Network Machine Securely Using SSL/TLS ........................................................................ 474

Certificates and Web Based Management....................................................................................... 475

Send or Receive an Email Securely........................................................................................................... 500

Configure Email Sending or Receiving Using Web Based Management......................................... 501

Send an Email with User Authentication .......................................................................................... 502

Send or Receive an Email Securely Using SSL TLS ....................................................................... 503

Use IEEE 802.1x Authentication for a Wired or a Wireless Network ......................................................... 505

What Is IEEE 802.1x Authentication? .............................................................................................. 506

Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based

Management (Web Browser)............................................................................................................ 507

IEEE 802.1x Authentication Methods............................................................................................... 509

Mobile/Web Connect......................................................................................................................... 510

Brother Web Connect................................................................................................................................. 511

Brother Web Connect Overview....................................................................................................... 512

Online Services Used with Brother Web Connect............................................................................ 513

Conditions for Using Brother Web Connect...................................................................................... 515

Set Up Brother Web Connect........................................................................................................... 519

Scan and Upload Documents Using Brother Web Connect............................................................. 529

Upload a Document from an External Memory Device Using Brother Web Connect ...................... 531

Download and Print Documents Using Brother Web Connect ......................................................... 533

Download and Save a Document to an External Memory Device Using Brother Web Connect...... 537

FaxForward to Cloud or E-mail ........................................................................................................ 539

Google Cloud Print™.................................................................................................................................. 543

Google Cloud Print™ Overview ........................................................................................................ 544

Before Using Google Cloud Print™.................................................................................................. 545

Print from Google Chrome™ or Chrome OS™................................................................................. 551

Print from Google Drive™ for Mobile ................................................................................................ 552

Home > Table of Contents

Print from Gmail™ Webmail Service for Mobile................................................................................553

AirPrint ....................................................................................................................................................... 554

AirPrint Overview.............................................................................................................................. 555

Before Using AirPrint........................................................................................................................ 556

Print Using AirPrint ........................................................................................................................... 559

Scan Using AirPrint ..........................................................................................................................563

Send a Fax Using AirPrint (For MFC Models).................................................................................. 566

Mobile Printing for Windows....................................................................................................................... 569

Mopria® Print Service................................................................................................................................. 570

Brother iPrint&Scan.................................................................................................................................... 571

Near-Field Communication (NFC).............................................................................................................. 572

ControlCenter .................................................................................................................................... 573

ControlCenter4 (Windows).........................................................................................................................574

Change the Operation Mode in ControlCenter4 (Windows) ............................................................ 575

Scan Using ControlCenter4 Home Mode (Windows) ....................................................................... 577

Scan Using ControlCenter4 Advanced Mode (Windows)................................................................. 578

Set Up the Brother Machine Using ControlCenter4 (Windows) ....................................................... 579

Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows)....................................... 581

ControlCenter2 (Mac)................................................................................................................................. 583

Scan Using ControlCenter2 (Mac) ................................................................................................... 584

Set Up the Brother Machine Using ControlCenter2 (Mac) ............................................................... 585

Turn the AutoLoad Feature On (Mac) .............................................................................................. 587

Troubleshooting................................................................................................................................ 588

Error and Maintenance Messages ............................................................................................................. 589

Transfer Your Faxes or Fax Journal Report ..................................................................................... 603

Error Messages When Using the Brother Web Connect Feature..................................................... 608

Document Jams ......................................................................................................................................... 610

Document is Jammed in the Top of the ADF Unit ............................................................................ 611

Document is Jammed in the Bottom of the ADF Unit....................................................................... 612

Document is Jammed inside the ADF Unit....................................................................................... 613

Remove Paper Scraps Jammed in the ADF .................................................................................... 614

Printer Jam or Paper Jam .......................................................................................................................... 615

Paper is Jammed in the Front of the Machine.................................................................................. 616

Paper is Jammed in the Back of the Machine .................................................................................. 622

Remove Paper Scraps ..................................................................................................................... 627

If You Are Having Difficulty with Your Machine .......................................................................................... 628

Paper Handling and Printing Problems ............................................................................................ 629

Telephone and Fax problems ........................................................................................................... 635

Other Problems ................................................................................................................................ 641

Network Problems ............................................................................................................................ 643

Google Cloud Print™ Problems ........................................................................................................ 653

AirPrint Problems ............................................................................................................................. 654

Check the Machine Information ................................................................................................................. 655

Reset Your Brother Machine ...................................................................................................................... 656

Reset Functions Overview ............................................................................................................... 657

Routine Maintenance ........................................................................................................................ 658

Home > Table of Contents

Replace the Ink Cartridges......................................................................................................................... 659

Clean Your Brother Machine ...................................................................................................................... 662

Clean the Scanner............................................................................................................................ 663

Clean the Print Head from Your Brother Machine ............................................................................ 665

Clean the Print Head from Your Computer (Windows)..................................................................... 667

Clean the Print Head from Your Computer (Mac)............................................................................. 668

Clean the Machine's LCD.................................................................................................................669

Clean the Outside of the Machine .................................................................................................... 670

Clean the Machine's Printer Platen .................................................................................................. 672

Clean the Paper Feed Rollers .......................................................................................................... 673

Clean the Base Pad ......................................................................................................................... 675

Clean the Paper Pick-up Rollers ...................................................................................................... 676

Clean the Paper Pick-up Rollers for Paper Tray #2 ......................................................................... 678

Check Your Brother Machine .....................................................................................................................679

Check the Print Quality..................................................................................................................... 680

Check the Print Alignment from Your Brother Machine .................................................................... 683

Check the Print Alignment from Your Computer (Windows)............................................................. 685

Check the Print Alignment from Your Computer (Mac) .................................................................... 686

Check the Ink Volume ...................................................................................................................... 687

Monitor Machine Status from Your Computer (Windows) ................................................................ 689

Monitor Machine Status from Your Computer (Mac) ........................................................................ 694

Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 696

Change the Print Setting Options When Having Printing Problems........................................................... 697

Pack and Ship Your Brother Machine ........................................................................................................699

Machine Settings............................................................................................................................... 702

Change Machine Settings from the Control Panel ..................................................................................... 703

In the Event of Power Failure (Memory Storage) ............................................................................. 704

General Settings............................................................................................................................... 705

Save Your Favourite Settings as a Shortcut..................................................................................... 724

Print Reports .................................................................................................................................... 728

Settings and Features Tables........................................................................................................... 731

Change Machine Settings from Your Computer......................................................................................... 765

Change Machine Settings Using Web Based Management ............................................................ 766

Change the Machine Settings Using Remote Setup ........................................................................ 770

Appendix............................................................................................................................................ 782

Specifications ............................................................................................................................................. 783

Supply Specifications ................................................................................................................................. 791

Enter Text on Your Brother Machine ..........................................................................................................793

Brother Numbers........................................................................................................................................795

Home > Before You Use Your Brother Machine

Before You Use Your Brother Machine

• Definitions of Notes

• Trademarks

• Important Note

Home > Before You Use Your Brother Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:

WARNING

CAUTION

IMPORTANT

NOTE

Bold Bold style identifies buttons on the machine's control panel or computer screen.

Italics Italicised style emphasises an important point or refers you to a related topic.

Courier New

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

NOTE specifies the operating environment, conditions for installation, or special conditions of use.

Tips icons indicate helpful hints and supplementary information.

Electrical Hazard icons alert you to possible electrical shock.

Courier New font identifies messages shown on the machine's LCD.

Related Information

• Before You Use Your Brother Machine

Home > Before You Use Your Brother Machine > Trademarks

Trademarks

Microsoft, Windows, Windows Vista, Windows Server, SharePoint, Internet Explorer, Excel, PowerPoint, OneNote, OneDrive and Microsoft Edge are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Apple, AirPrint, Mac, Safari, iPad, iPhone, iPod touch and OS X are trademarks of Apple Inc., registered in the United States and other countries.

App Store is a service mark of Apple Inc.

Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.

Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.

WPA™, WPA2™, Wi-Fi Protected Setup™ and Wi-Fi Protected Setup™ logo are trademarks of Wi-Fi Alliance®.

Android, Gmail, Google Cloud Print, Google Drive, Google Play, Google Chrome, Chrome OS and Google are trademarks of Google, Inc. Use of these trademarks are subject to Google Permissions.

Mozilla and Firefox are registered trademarks of the Mozilla Foundation.

The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license.

Intel is a trademark of Intel Corporation in the U.S. and/or other countries.

Evernote and the Evernote Elephant logo are trademarks of Evernote Corporation and used under a license.

Mopria® is a registered trademark and a service mark of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

Related Information

• Before You Use Your Brother Machine

Home > Before You Use Your Brother Machine > Important Note

Important Note

• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.

• Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.

• Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.

• In this User's Guide, the LCD messages of the MFC-J2730DW/MFC-J5730DW/MFC-J5930DW are used unless otherwise specified.

• In this User's Guide, the illustrations of the MFC-J2730DW/MFC-J5730DW/MFC-J5930DW are used unless otherwise specified.

• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.

• Unless otherwise specified, the screens in this manual are from Windows 7 and OS X v10.10.x. Screens on your computer may vary depending on your operating system.

• The contents of this guide and the specifications of this product are subject to change without notice.

IMPORTANT NOTICE

The following features described in this guide may not be available at the time of purchase:

• Auto Crop in Scan options

• Fit to Page in Copy options

• Ink Save Copy

• Thin Paper Copy

• Book Copy

• Watermark Copy

These features will be available in January 2017.

To activate these features, download the latest firmware and software:

• To check for the latest firmware, visit

• To check for the latest software, go to your model's Downloads page on the Brother Solutions Center at

support.brother.com, and download the Full Driver & Software Package.

solutions.brother.com/up2.

Related Information

• Before You Use Your Brother Machine

• Save Scanned Data to a USB Flash Drive

• Scan Multiple Business Cards and Photos (Auto Crop)

• Change Scan Button Settings from ControlCenter4 (Windows)

• Custom Scan Settings (Windows)

• Scan Settings for ControlCenter4 Advanced Mode (Windows)

• TWAIN Driver Settings (Windows)

• Enlarge or Reduce Copied Images

• Copy in Ink Save Mode

• Copy Options

• Use Preset Copy Settings

• Other Problems

• Features Tables (2.7"(67.5 mm) Touchpanel models)

• Features Tables (3.7"(93.4 mm) Touch Panel models)

Home > Introduction to Your Brother Machine

Introduction to Your Brother Machine

• Before Using Your Machine

• Control Panel Overview

• Touchscreen LCD Overview

• Settings Screen Overview

• Navigate the Touchscreen

• Set the Ready Screen

• Access Brother Utilities (Windows)

Home > Introduction to Your Brother Machine > Before Using Your Machine

Before Using Your Machine

Before attempting any printing operation, confirm the following:

• Make sure you have installed the Brother software and drivers.

• For USB or network cable users: Make sure the interface cable is physically secure.

Selecting the correct type of paper

For high quality printing, it is important to select the correct type of paper. Be sure to read the information about acceptable paper before buying paper, and to determine the printable area depending on the settings in the printer driver.

Simultaneous printing, scanning and faxing

Your machine can print from your computer while sending or receiving a fax into memory or while scanning a document into the computer. Fax sending will not be stopped during printing from your computer. However, when the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing when copying or fax receiving has finished.

Firewall (Windows)

If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you may need to configure the firewall settings. If you are using the Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer.

Related Information

• Introduction to Your Brother Machine

Home > Introduction to Your Brother Machine > Control Panel Overview

Control Panel Overview

MFC-J2330DW/MFC-J5330DW

1. Touchscreen Liquid Crystal Display (LCD)

Access menus and options by pressing them on the touchscreen.

Adjust the angle of the control panel by lifting it.

2. Menu buttons

(Back)

Press to go back to the previous menu.

(Home)

Press to return to the Home screen.

(Cancel)

Press to cancel an operation.

3. Dial Pad

Press the numbers to dial telephone or fax numbers and to enter the number of copies.

4. LED Power Indicator

The LED lights up depending on the machine’s power status.

When the machine is in Sleep Mode, the LED blinks.

5. Power On/Off

Press to turn the machine on.

Press and hold down

to turn the machine off. The touchscreen will display [Shutting Down] and will

stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.

If you turn the machine off using , it will still clean the print head periodically to maintain print quality. To

prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

1. Touchscreen Liquid Crystal Display (LCD)

Access menus and options by pressing them on the touchscreen.

Adjust the angle of the control panel by lifting it.

2. Menu buttons

(Back)

Press to go back to the previous menu.

(Home)

Press to return to the Home screen.

(Cancel)

Press to cancel an operation.

3. Dial Pad

Press the numbers to dial telephone or fax numbers and to enter the number of copies.

4. LED Power Indicator

The LED lights up depending on the machine’s power status.

When the machine is in Sleep Mode, the LED blinks.

Power On/Off

Press to turn the machine on.

Press and hold down

stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.

If you turn the machine off using , it will still clean the print head periodically to maintain print quality. To

prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.

to turn the machine off. The touchscreen will display [Shutting Down] and will

Related Information

• Introduction to Your Brother Machine

• Near-Field Communication (NFC)

Home > Introduction to Your Brother Machine > Touchscreen LCD Overview

Touchscreen LCD Overview

MFC-J2330DW/MFC-J5330DW

There are three Home screens that you can access by pressing d or c.

From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens.

Home Screen 1

This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displayed, it indicates that your machine is ready for the next command.

Home Screen 1 provides access to [Fax], [Copy] and [Scan] operations.

Home Screen 2

Home Screen 2 provides access to additional features, such as [Web], [Apps] and [USB] operations.

Home Screen 3

Home Screen 3 provides access to additional features, such as [A3 Copy Shortcuts] and [Download Software] operations.

1. Date & Time

Displays the date and time set on the machine.

2. Quiet Mode

This icon appears when the [Quiet Mode] setting is set to [On].

The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.

3. [Shortcuts]

Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and Apps services.

• There are three Shortcuts screens. You can program four shortcuts on each screen.

• To display the other Shortcuts screens, press d or c.

4. Wireless Status

Each icon in the following table shows the wireless network status:

Your machine is not connected to the wireless access point.

Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.

Wireless network is connected.

A three-level indicator in each of the Home screens displays the current wireless signal strength.

The wireless access point cannot be detected.

The wireless setting is disabled.

You can configure wireless settings by pressing the Wireless Status button.

5. [Settings]

Press to access the [Settings] menu.

6. [Ink]

Displays the available ink volume. Press to access the [Ink] menu.

When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink colour.

7. Modes:

•

[Fax]

Press to access Fax mode.

• [Copy]

Press to access Copy mode.

•

• [Web]

•

• [A3 Copy Shortcuts]

•

8. [Stored Faxes:]

[Scan]

Press to access Scan mode.

Press to connect the Brother machine to an Internet service.

[Apps]

Press to connect the Brother machine to the Brother Apps service.

[USB]

Press to access the [USB] menu.

Press to copy to A3 or Ledger size paper using this preset menu.

[Download Software]

(available only for some countries)

Press to display information about downloading and installing software for mobile devices and computers.

[Stored Faxes] displays how many received faxes are in the machine's memory.

Press to print the faxes.

9. [New Faxes:]

When [Fax Preview] is set to [On], [New Faxes] displays how many new faxes you have received and stored in the memory.

Press

If you receive a fax containing multiple paper sizes (for example, a page of A4 data and a page of A3 data), the machine may create and store a file for each paper size, so the touchscreen may show that more than one fax job has been received.

to view the faxes on the touchscreen.

10. Warning icon

3 4

The warning icon appears when there is an error or maintenance message; press to view the

details, and then press to return to Ready mode.

• This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

There are three Home screens that you can access by swiping left or right or pressing d or c.

From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens.

Home Screen 1

This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displayed, it indicates that your machine is ready for the next command.

You can change the Ready Mode screen.

Home Screen 1 provides access to [Fax], [Copy] and [Scan] operations.

Home Screen 2

Home Screen 2 provides access to additional features, such as [Web], [Apps] and [USB] operations.

Home Screen 3

3 4

Home Screen 3 provides access to additional features, such as [A3 Copy Shortcuts] and [Download Software] operations.

1. Date & Time

Displays the date and time set on the machine.

3. [Shortcuts]

Quiet Mode

This icon appears when the [Quiet Mode] setting is set to [On].

The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.

Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and Apps services.

• Three Shortcuts tabs are available with six Shortcuts on each tab.

• Press

, displayed at the bottom of the screen to access the Home Screens.

4. Wireless Status

Each icon in the following table shows the wireless network status:

Your machine is not connected to the wireless access point.

Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.

Wireless network is connected.

A three-level indicator in each of the Home screens displays the current wireless signal strength.

The wireless access point cannot be detected.

The wireless setting is disabled.

You can configure wireless settings by pressing the Wireless Status button.

5. [Settings]

Press to access the [Settings] menu.

[Ink]

Displays the available ink volume. Press to access the [Ink] menu.

When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink colour.

7. Modes:

•

[Fax]

Press to access Fax mode.

• [Copy]

Press to access Copy mode.

•

[Scan]

Press to access Scan mode.

•

[Web]

Press to connect the Brother machine to an Internet service.

• [Apps]

Press to connect the Brother machine to the Brother Apps service.

•

[USB]

Press to access the [USB] menu.

• [A3 Copy Shortcuts]

Press to copy to A3 or Ledger size paper using this preset menu.

•

[Download Software]

(available only for some countries)

Press to display information about downloading and installing software for mobile devices and computers.

8. [Stored Faxes:]

[Stored Faxes] displays how many received faxes are in the machine's memory.

Press to print the faxes.

9. [New Faxes:]

When [Fax Preview] is set to [On], [New Faxes] displays how many new faxes you have received and stored in the memory.

Press

10. Warning icon

The warning icon appears when there is an error or maintenance message; press to view the

details, and then press to return to Ready mode.

to view the faxes on the touchscreen.

• This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.

Related Information

• Introduction to Your Brother Machine

• New Information from Brother

• Set the Ready Screen

• Reduce Printing Noise

• Check the Ink Volume

• Settings Screen Overview

• Use the A3 Copy Shortcuts

• Error and Maintenance Messages

Home > Introduction to Your Brother Machine > Touchscreen LCD Overview > New Information from

Brother

New Information from Brother

>> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

MFC-J2330DW/MFC-J5330DW

New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].

Press to view the details.

Internet connection is needed, and data rates may apply.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].

Press to view the details.

Internet connection is needed, and data rates may apply.

Related Information

• Touchscreen LCD Overview

Home > Introduction to Your Brother Machine > Settings Screen Overview

Settings Screen Overview

MFC-J2330DW/MFC-J5330DW

The touchscreen shows the machine's status when you press [Settings].

Use the Settings menu to access all of your Brother machine's settings.

1. [Maintenance]

Press to access the following menus:

• [Improve Print Quality]

• [Print Head Cleaning]

• [Remove Paper Scraps]

• [Ink Volume]

• [Ink Cartridge Model]

• [Print Setting Options]

2. [Quiet Mode]

Displays the Quiet Mode setting.

Press to access the [Quiet Mode] menu.

When this menu is set to [On],

3. [Fax Preview]

Displays the Fax Preview setting.

Press to access the [Fax Preview] menu.

4. Receive Mode

Displays the current Receive Mode.

5. [Date & Time]

Displays the date and time.

Press to access the [Date & Time] menu.

6. [Wi-Fi]

Press to set up a wireless network connection.

If you are using a wireless connection, a three-level indicator on the screen displays the current wireless

signal strength.

7. [Tray Setting]

8. [All Settings]

Press to access the [Tray Setting] menu.

Use options in the Tray setting menu to change the paper size and type.

Press to access a menu of all of your machine's settings.

is displayed on the Home screen.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

2 43

The touchscreen shows the machine's status when you press [Settings].

Use the Settings menu to access all of your Brother machine's settings.

1. Receive Mode

Displays the current Receive Mode.

2. [Maintenance]

Press to access the following menus:

• [Improve Print Quality]

• [Print Head Cleaning]

• [Remove Paper Scraps]

• [Ink Volume]

• [Ink Cartridge Model]

• [Print Setting Options]

3. [Wi-Fi]

Press to set up a wireless network connection.

If you are using a wireless connection, a three-level indicator

signal strength.

4. [Date & Time]

Displays the date and time.

Press to access the [Date & Time] menu.

5. [Quiet Mode]

Displays the Quiet Mode setting.

Press to access the [Quiet Mode] menu.

When this menu is set to [On], is displayed on the Home screen.

6. [All Settings]

Press to access a menu of all of your machine's settings.

7. [Fax Preview]

Displays the Fax Preview setting.

Press to access the [Fax Preview] menu.

8. [Tray Setting]

Press to access the [Tray Setting] menu.

Use options in the Tray setting menu to change the paper size and type.

on the screen displays the current wireless

Related Information

• Introduction to Your Brother Machine

• Touchscreen LCD Overview

• Check the Ink Volume

• Distinctive Ring

Home > Introduction to Your Brother Machine > Navigate the Touchscreen

Navigate the Touchscreen

>> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

MFC-J2330DW/MFC-J5330DW

• Press your finger on the touchscreen to display and access all the settings and features and their available options. Press d c or a b to scroll through them.

IMPORTANT

DO NOT press the touchscreen with a sharp object such as a pen or stylus. It may damage the machine.

DO NOT touch the touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

• Press your finger on the touchscreen to display and access all the settings and features and their available options. Swipe left, right or up, down or press d c or a b to scroll through them.

IMPORTANT

DO NOT press the touchscreen with a sharp object such as a pen or stylus. It may damage the machine.

DO NOT touch the touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.

Related Information

• Introduction to Your Brother Machine

Home > Introduction to Your Brother Machine > Set the Ready Screen

Set the Ready Screen

Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

You can change the Ready screen to either the [Screen 1] , [Screen 2], [Screen 3], [Shortcuts 1], [Shortcuts 2] or [Shortcuts 3] screen.

When the machine is idle or you press , the machine will go back to the screen that you have set.

1. Press

Screen].

2. Swipe up or down or press a or b to display the [Screen 1], [Screen 2], [Screen 3], [Shortcuts 1], [Shortcuts 2], or [Shortcuts 3] option, and then press the option you want.

3. Press

The machine will go to your new Home screen.

[Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Home

Related Information

• Introduction to Your Brother Machine

• Set the Default Screen of the Copy and Scan Mode

• Touchscreen LCD Overview

Home > Introduction to Your Brother Machine > Set the Ready Screen > Set the Default Screen of the Copy

and Scan Mode

Set the Default Screen of the Copy and Scan Mode

>> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

MFC-J2330DW/MFC-J5330DW

You can change the default screen of the Scan mode.

1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan

Screen].

2. Press a or b to display the scan options, and then press the option you want in the default screen.

3. Press .

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

You can change the default screen of the Copy and Scan mode.

1. Do one of the following:

• when changing the copy screen:

Press

Screen].

• when changing the scan screen:

Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan

Screen].

2. Swipe up or down or press a or b to display the copy or scan options, and then press the option you want in the default screen.

3. Press .

[Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Copy

Related Information

• Set the Ready Screen

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows)

Access Brother Utilities (Windows)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on

your computer.

1. Do one of the following:

• Windows Vista and Windows 7

Click

• Windows 8

Tap or click (Brother Utilities) either on the Start screen or the desktop.

• Windows 8.1

Move your mouse to the lower left corner of the Start screen and click

device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• Windows 10

Click

2. Select your machine.

(Start) > All Programs > Brother > Brother Utilities.

> All apps > Brother > Brother Utilities.

(if using a touch-based

3. Select the operation you want to use.

Related Information

• Introduction to Your Brother Machine

• Uninstall the Brother Software and Drivers (Windows)

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) > Uninstall the Brother

Software and Drivers (Windows)

Uninstall the Brother Software and Drivers (Windows)

1. Do one of the following:

• Windows Vista and Windows 7

Click

• Windows 8

Tap or click (Brother Utilities) either on the Start screen or the desktop.

• Windows 8.1

Move your mouse to the lower left corner of the Start screen and click

device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• Windows 10

Click

2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.

Follow the instructions in the dialog box to uninstall the software and drivers.

(Start) > All Programs > Brother > Brother Utilities.

(if using a touch-based

> All apps > Brother > Brother Utilities.

Related Information

• Access Brother Utilities (Windows)

Home > Paper Handling

Paper Handling

• Load Paper

• Load Documents

Home > Paper Handling > Load Paper

Load Paper

• Load Paper in Paper Tray #1 / Paper Tray #2

• Load Paper in the Multi-purpose Tray (MP Tray)

• Load Paper in the Manual Feed Slot

• Unprintable Area

• Paper Settings

• Acceptable Paper and Other Print Media

• Error and Maintenance Messages

• Paper Handling and Printing Problems

Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2

Load Paper in Paper Tray #1 / Paper Tray #2

• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2

• Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2

• Load Photo Paper in Paper Tray #1

• Load Envelopes in Paper Tray #1

Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A4, Letter,

or Executive Size Paper in Paper Tray #1 / Paper Tray #2

Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2

• If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the LCD instructions.

• Load only one size and type of paper in the paper tray at a time.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

• You can use only plain paper in Tray #2. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

These instructions describe how to load paper in Tray #1. The steps for Tray #2 are very similar. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

1. If the paper support flap (1) is open, close it, and then close the paper support (2).

2. Pull the paper tray completely out of the machine as shown by the arrow.

3. Remove the tray top cover (1).

4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.

Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.

If you load Executive or B5 (JIS) size paper, lift up the stopper (4).

5. Fan the stack of paper well to avoid paper jams and misfeeds.

Always make sure the paper is not curled or wrinkled.

6. Gently load paper in the paper tray with the printing surface face down.

Landscape orientation

IMPORTANT

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.

7. Make sure the paper length guide (1) touches the edges of the paper.

8. Gently adjust the paper width guides (1) to fit the paper.

Make sure the paper guides touch the edges of the paper.

9. Make sure the paper is flat in the tray and below the maximum paper mark (1).

Overfilling the paper tray may cause paper jams.

10. Replace the tray top cover.

11. Slowly push the paper tray completely into the machine.

IMPORTANT

DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.

12. Pull out the paper support until it locks into place.

13. Change the paper size setting in the machine's menu, if needed.

Related Information

• Load Paper in Paper Tray #1 / Paper Tray #2

• Change the Check Paper Size Setting

• Choose the Right Print Media

• Change the Paper Size and Paper Type

Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A3, Ledger,

or Legal Size Paper in Paper Tray #1 / Paper Tray #2

Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2

• Load only one size and type of paper in the paper tray at a time.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

• Glossy photo paper will not be an option in Tray #1 when using this method.

• You can use only plain paper in Tray #2. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

These instructions describe how to load paper in Tray #1. The steps for Tray #2 are very similar. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

1. If the paper support flap (1) is open, close it, and then close the paper support (2).

2. Pull the paper tray completely out of the machine as shown by the arrow.

3. Remove the tray top cover (1).

4. Rest the tray on a flat surface.

Push the green slider to the left and then extend the tray until it locks into place.

5. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.

Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.

6. Fan the stack of paper well to avoid paper jams and misfeeds.

Always make sure the paper is not curled or wrinkled.

7. Gently load paper in the paper tray with the printing surface face down.

Portrait orientation

IMPORTANT

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

8. Make sure the paper length guide (1) touches the edges of the paper.

9. Gently adjust the paper width guides (1) to fit the paper.

Make sure the paper guides touch the edges of the paper.

10. Make sure the paper is flat in the tray and below the maximum paper mark (1).

Overfilling the paper tray may cause paper jams.

11. Replace the tray top cover.

12. Slowly push the paper tray completely into the machine.

IMPORTANT

DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.

13. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

14. Change the paper size setting in the machine's menu, if needed.

CAUTION

Position the machine so the tray will not protrude past the edge of the table or desk where someone may bump into it. The machine could fall and cause injury.

Before you collapse the paper tray, take the paper out of the tray.

Rest the tray on a flat surface.

Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place. Put the paper in the tray.

Related Information

• Load Paper in Paper Tray #1 / Paper Tray #2

Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Photo Paper

in Paper Tray #1

Load Photo Paper in Paper Tray #1

• Load only one size and type of paper in the paper tray at a time.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

1. If the paper support flap (1) is open, close it, and then close the paper support (2).

2. Pull the paper tray completely out of the machine as shown by the arrow.

3. Remove the tray top cover (1).

4. Do one of the following:

• If you load Photo L (9 x 13 cm) in the paper tray, lift up the Photo L stopper (1).

• If you load Photo (10 x 15 cm) in the paper tray, lift up the Photo stopper (2).

• If you load Photo 2L (13 x 18 cm) in the paper tray, lift up the Photo 2L stopper (3).

Gently press and slide the paper width guides (4) to fit the paper size.

5. Load up to 20 sheets of photo paper in the paper tray with the printing surface face down.

Loading more than 20 sheets of photo paper may cause paper jams.

6. Gently adjust the paper width guides (1) to fit the paper.

Make sure the paper guides touch the edges of the paper and the paper is flat in the tray.

7. Replace the tray top cover.

8. Slowly push the paper tray completely into the machine.

IMPORTANT

DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.

9. Pull out the paper support until it locks into place.

10. Change the paper size setting in the machine's menu, if needed.

Related Information

• Load Paper in Paper Tray #1 / Paper Tray #2

• Change the Check Paper Size Setting

• Choose the Right Print Media

• Change the Paper Size and Paper Type

Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Envelopes

in Paper Tray #1

Load Envelopes in Paper Tray #1

• Load only one size and type of paper in the paper tray at a time.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

• Before loading envelopes in the tray, press the corners and sides of the envelopes to make them as flat as possible.

See Related Information: About Envelopes.

1. If the paper support flap (1) is open, close it, and then close the paper support (2).

2. Pull the paper tray completely out of the machine as shown by the arrow.

3. Remove the tray top cover (1).

4. Load up to 10 envelopes in the paper tray with the printing surface face down. Loading more than 10 envelopes may cause paper jams.

If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes.

Make sure the envelopes are flat in the tray.

IMPORTANT

If envelopes are "double-feeding," load one envelope in the paper tray at a time.

If you are using envelopes that are longer than the tray length, such as Com-10 envelopes, extend the tray as follows, and then load the envelopes.

Rest the tray on a flat surface. Push the green slider to the left and then extend the tray until it locks into place.

5. Replace the tray top cover.

6. Slowly push the paper tray completely into the machine.

IMPORTANT

DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.

7. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

8. Change the paper size setting in the machine's menu, if needed.

Related Information

• Load Paper in Paper Tray #1 / Paper Tray #2

• About Envelopes

• Change the Check Paper Size Setting

• Choose the Right Print Media

• Change the Paper Size and Paper Type

Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray)

Load Paper in the Multi-purpose Tray (MP Tray)

Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

Use the MP Tray for special print media, such as photo paper or envelopes.

• If the [Check Paper] setting is set to [On] and you set the paper in MP tray, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the LCD instructions.

• Load only one size and type of paper in the paper tray at a time.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver.

1. Open the MP tray.

When you want to load paper larger than A4 or Letter size paper, pull up the paper tray using both hands until it locks into place.

2. Gently press and slide the MP tray paper guides to match the width of the paper you are using.

3. Fan the stack of paper well to avoid paper jams and misfeeds.

Always make sure the paper is not curled or wrinkled.

4. Gently load the paper in the MP tray with the printing surface face up.

• Using A4, Letter, Executive, or B5 (JIS) 1

Landscape orientation

• Using A3, Ledger, B4 (JIS) 1, Legal, Folio, Mexico Legal, India Legal, A5, A6, envelopes, Photo, Photo L, Photo 2L, B6 (JIS) 1, or Index Card

Portrait orientation

1 Supported only in some countries.

When using envelopes, load the envelopes with the printing surface face up and the flap on the left as

shown in the illustration.

See Related Information: About Envelopes.

If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the machine, and then load the paper.

5. Using both hands, gently adjust the MP tray paper guides to fit the paper.

• DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold and jam.

• Place the paper in the centre of the MP tray between the paper guides. If the paper is not centred, pull it out and insert it again at the centre position.

6. Do one of the following:

• When using A4 or Letter size, or smaller size paper

Pull out the paper support until it locks into place.

• When using paper larger than A4 or Letter size, or envelopes

Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

7. Change the paper size setting in the machine's menu, if needed.

Make sure printing has finished before you close the MP tray.

Related Information

• Load Paper

• About Envelopes

• Choose the Right Print Media

• Error and Maintenance Messages

Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot

Load Paper in the Manual Feed Slot

Related Models: MFC-J2330DW/MFC-J5330DW

Load special print media in this slot, one sheet at a time.

The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.

1. Open the manual feed slot cover.

2. Slide the manual feed slot paper guides to fit the width of the paper you are using.

3. Load only one sheet of paper in the manual feed slot with the printing surface face up.

Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper when you feel the machine pull it. The LCD displays [Manual Feed Slot ready].

Read the instruction displayed on the LCD, and then press [OK].

• Using A4, Letter, Executive, or B5 (JIS) 1

Landscape orientation

• Using A3, Ledger, B4 (JIS) 1, Legal, Folio, Mexico Legal, India Legal, A5, A6, envelopes, Photo, Photo L, Photo 2L, B6 (JIS) 1, or Index Card

Portrait orientation

• When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration.

See Related Information: About Envelopes.

• When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until you feel the paper feed rollers grab it.

1 Supported only in some countries.

IMPORTANT

• DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When printing multiple pages, do not feed the next sheet of paper until the touchscreen displays a message instructing you to feed the next sheet.

• DO NOT load paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam.

4. Do one of the following:

• When using A4 or Letter size, or smaller size paper

Pull out the paper support until it locks into place.

• When using paper larger than A4 or Letter size, or envelopes

Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

• If the document does not fit on one sheet, the LCD will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and then press [OK].

• When you feed paper larger than A4 or Letter size into the manual feed slot, the machine holds the printed page after printing so it does not fall. Once printing is complete, pull out the printed page and press [OK].

• Make sure printing has finished before you close the manual feed slot cover.

• The machine will eject paper loaded in the manual feed slot while a test page, fax, or report is being printed.

• The machine will eject paper loaded in the manual feed slot during the machine's cleaning process. Wait until the machine finishes its cleaning, and then load paper in the manual feed slot.

Related Information

• Load Paper

• About Envelopes

• Choose the Right Print Media

• Error and Maintenance Messages

Home > Paper Handling > Load Paper > Unprintable Area

Unprintable Area

The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

Cut-Sheet Paper

Envelopes

Top (1)

Cut-Sheet 3 mm 3 mm 3 mm 3 mm

Envelopes 12 mm 3 mm 12 mm 3 mm

The Borderless print feature is not available for envelopes and 2-sided printing.

Left (2) Bottom (3) Right (4)

Related Information

• Load Paper

• Paper Handling and Printing Problems

Home > Paper Handling > Load Paper > Paper Settings

Paper Settings

• Change the Paper Size and Paper Type

• Change the Check Paper Size Setting

• Set a Default Tray Based on Your Task

• Change Paper Tray Priority

• Change the Paper Low Notice Setting

• Shrink Page Size of an Oversized Incoming Fax

Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type

Change the Paper Size and Paper Type

Set the Paper Size and Paper Type settings for the paper tray.

• To get the best print quality, set the machine for the type of paper you are using.

• When you change the size of the paper you load in the tray, you must change the Paper Size setting on the LCD at the same time.

>> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

MFC-J2330DW/MFC-J5330DW

1. Press [Settings] > [Tray Setting].

2. Press [Paper Type].

3. Press a or b to display the paper type options, and then press the option you want.

4. Press [Paper Size].

5. Press a or b to display the paper size options, and then press the option you want.

6. Press .

The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine. When you use glossy paper, remove each sheet at once to prevent smudging or paper jams.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

1. Press [Settings] > [Tray Setting].

2. Press the tray option you want.

3. Press [Paper Type].

4. Press the paper type option you want.

Use plain paper only in Tray #2.

5. Press [Paper Size].

6. Swipe up or down or press a or b to display the paper size options, and then press the option you want.

7. Press

The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine. When you use glossy paper, remove each sheet at once to prevent smudging or paper jams.

Related Information

• Paper Settings

• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2

• Load Photo Paper in Paper Tray #1

• Load Envelopes in Paper Tray #1

• Acceptable Paper and Other Print Media

• Error and Maintenance Messages

• Paper Handling and Printing Problems

Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Size Setting

Change the Check Paper Size Setting

If the Check Paper setting is set to [On] and you pull the paper tray out of the machine or load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.

The default setting is [On].

>> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

MFC-J2330DW/MFC-J5330DW

1. Press [Settings] > [All Settings] > [General Setup].

2. Press a or b to display the [Check Paper] option, and then press it.

3. Press [On] or [Off].

4. Press

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Check

Paper].

2. Press [On] or [Off].

3. Press .

Related Information

• Paper Settings

• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2

• Load Photo Paper in Paper Tray #1

• Load Envelopes in Paper Tray #1

• Error and Maintenance Messages

Home > Paper Handling > Load Paper > Paper Settings > Set a Default Tray Based on Your Task

Set a Default Tray Based on Your Task

Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

Change the default tray the machine uses for each mode.

[Auto Tray Select] sets your machine to feed paper from the most appropriate tray for the paper type and size you have set.

The machine feeds paper from the most appropriate tray using the tray priority order you have set.

Some trays are not available depending on your model.

1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting].

• For printing in Copy mode, press [Tray Setting: Copy] > [Tray Use].

• For printing received faxes, press [Tray Setting: Fax] > [Tray Use].

• For printing photos, press [Tray Setting: JPEG Print (Media)] > [Tray Use].

2. Press the tray option you want.

3. Press .

Related Information

• Paper Settings

Home > Paper Handling > Load Paper > Paper Settings > Change Paper Tray Priority

Change Paper Tray Priority

Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

Change the default tray priority the machine uses for each mode.

When [Auto Tray Select] is selected in the tray select settings, the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting.

1. Press

2. Press the [Tray Setting: Copy], [Tray Setting: Fax], [Tray Setting: Print], or [Tray Setting: JPEG Print (Media)] option.

3. Press [Tray Priority].

4. Press the option you want.

5. Press

[Settings] > [All Settings] > [General Setup] > [Tray Setting].

Related Information

• Paper Settings

Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Low Notice Setting

Change the Paper Low Notice Setting

Related Models: MFC-J5930DW

If the Paper Low Notice setting is set to [On], the machine displays a message telling you that the paper tray is nearly empty.

The default setting is [On].

In addition, you can see the icon that displays the remaining amount of paper in the Tray Select option of the Copy mode.

1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Paper Low

Notice].

2. Press [On] or [Off].

3. Press

Related Information

• Paper Settings

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media

Acceptable Paper and Other Print Media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

• When you print on inkjet paper (coated paper) and glossy paper, be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine.

• When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray.

• When using photo paper, remove each sheet at once to prevent smudging or paper jams.

• Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Related Information

• Load Paper

• Recommended Print Media

• Handle and Use Print Media

• About Envelopes

• Choose the Right Print Media

• Change the Paper Size and Paper Type

• Paper Handling and Printing Problems

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Recommended Print

Media

Recommended Print Media

For the best print quality, we recommend using the Brother paper listed in the table.

If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities.

Brother paper

Paper Type

A3 Plain BP60PA3

A3 Glossy Photo BP71GA3

A3 Inkjet (Matte) BP60MA3

A4 Plain BP60PA

A4 Glossy Photo BP71GA4

A4 Inkjet (Matte) BP60MA

10 x 15 cm Glossy Photo BP71GP

Item

Related Information

• Acceptable Paper and Other Print Media

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print

Media

Handle and Use Print Media

• Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

• Avoid touching the shiny (coated) side of photo paper.

IMPORTANT

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped

1. 2 mm or greater curl may cause jams to occur.

• Extremely shiny or highly textured

• Paper that cannot be arranged uniformly when stacked

• Paper made with a short grain

Related Information

• Acceptable Paper and Other Print Media

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > About Envelopes

About Envelopes

• Use envelopes that weigh from 80 to 95 gsm.

• Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.

IMPORTANT

DO NOT use envelopes that:

• Are loosely constructed

• Have windows

• Are embossed (have raised writing on them)

• Have clasps or staples

• Are pre-printed on the inside

• Are self-adhesive

• Have double flaps

Self-adhesive

You may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

• Before loading envelopes in the tray, press the flaps, edges and corners to make them as flat as possible, as shown in the illustrations.

Double flaps

Fan the stack of envelopes well to avoid paper jams and misfeeds.

IMPORTANT

If envelopes are "double-feeding," load one envelope in the paper tray at a time.

Related Information

• Acceptable Paper and Other Print Media

• Load Envelopes in Paper Tray #1

• Load Paper in the Multi-purpose Tray (MP Tray)

• Load Paper in the Manual Feed Slot

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print

Media

Choose the Right Print Media

• Paper Type and Size for Each Operation

• Paper Orientation and Capacity of the Paper Trays

• Use the User Defined Paper Size Option in the Printer Driver

• Paper Weight and Thickness

• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2

• Load Photo Paper in Paper Tray #1

• Load Envelopes in Paper Tray #1

• Load Paper in the Multi-purpose Tray (MP Tray)

• Load Paper in the Manual Feed Slot

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print

Media > Paper Type and Size for Each Operation

Paper Type and Size for Each Operation

Paper Type Paper Size Usage

Fax Copy Direct Print Printer

JPEG Print

PDF Print

Cut-Sheet A3 297 x 420 mm Yes Yes Yes Yes Yes

A4 210 x 297 mm Yes Yes Yes Yes Yes

Ledger 279.4 x 431.8 mm Yes Yes Yes Yes Yes

Letter 215.9 x 279.4 mm Yes Yes Yes Yes Yes

Legal 215.9 x 355.6 mm Yes Yes - Yes Yes

Mexico Legal 215.9 x 339.85 mm Yes Yes - Yes Yes

India Legal 215 x 345 mm Yes Yes - Yes Yes

Folio 215.9 x 330.2 mm Yes Yes - Yes Yes

Executive 184.1 x 266.7 mm - - - - Yes

B4 (JIS)

B5 (JIS)

B6 (JIS)

257 x 364 mm Yes - - Yes Yes

182 x 257 mm - - - Yes Yes

128 x 182 mm - - - - Yes

A5 148 x 210 mm - Yes - Yes Yes

A6 105 x 148 mm - Yes - Yes Yes

Cards Photo 10 x 15 cm - Yes Yes - Yes

Photo L 9 x 13 cm - - - - Yes

Photo 2L 13 x 18 cm - - Yes - Yes

Index Card 13 x 20 cm - - - - Yes

Envelopes C5 Envelope 162 x 229 mm - - - - Yes

DL Envelope 110 x 220 mm - - - - Yes

Com-10 104.7 x 241.3 mm - - - - Yes

Monarch 98.4 x 190.5 mm - - - - Yes

Supported only in some countries.

PDF Print is available only for MFC-J5930DW.

Related Information

• Choose the Right Print Media

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print

Media > Paper Orientation and Capacity of the Paper Trays

Paper Orientation and Capacity of the Paper Trays

Paper Size

Paper Tray #1 <Landscape>

A4, Letter, Executive, B5 (JIS)

A3, Ledger, B4 (JIS), Legal, Mexico Legal, India Legal, Folio, A5, B6 (JIS), A6, Envelopes (C5, Com-10, DL, Monarch), Photo (10 x 15 cm), Photo L (9 x 13 cm), Photo 2L (13 x 18 cm), Index card (13 x 20 cm)

Paper Tray #2 (MFC-J2730DW/ MFC-J5730DW/ MFC-J5930DW)

A4, Letter

A3, Ledger, B4 (JIS), Legal, Mexico Legal, India Legal, Folio

Multi-purpose tray (MP tray)

(MFC-J2730DW/ MFC-J5730DW/ MFC-J5930DW)

A4, Letter, Executive, B5 (JIS)

Paper Types No. of sheets

Plain Paper, Recycled

250

Paper

Inkjet Paper 20

Glossy Paper, Photo 20 (Up to A4/Letter)

Index Card 30

Envelopes 10

Plain Paper, Recycled

250

Paper

Plain Paper, Recycled

100

Paper

Inkjet Paper 20 (Up to A4/Letter)

5 (Over A4/Letter)

Glossy Paper, Photo 20 (Up to A4/Letter)

5 (Over A4/Letter)

Index Card 50

Envelopes 20 (Up to A4/Letter)

5 (Over A4/Letter)

Manual Feed Slot (MFC-J2330DW/ MFC-J5330DW)

A4, Letter, Executive, B5 (JIS)

Plain Paper, Inkjet Paper, Glossy Paper, Recycled Paper, Photo and Envelopes

B6 (JIS), B5 (JIS) and B4 (JIS) size paper are supported only in some countries.

When using plain paper 80 gsm

We recommend using MP tray for glossy paper.

Related Information

• Choose the Right Print Media

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print

Media > Use the User Defined Paper Size Option in the Printer Driver

Use the User Defined Paper Size Option in the Printer Driver

User Defined Size Paper Orientation

• Width: 88.9 mm - 297.0 mm

• Height: 127.0 mm - 431.8 mm

• (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW) Tray #1 and Tray #2 cannot be used for user defined paper sizes.

Related Information

• Choose the Right Print Media

Portrait

Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print

Media > Paper Weight and Thickness

Paper Weight and Thickness

Paper Type Weight Thickness

Cut-Sheet Plain Paper, Recycled

64 to 120 gsm 0.08 to 0.15 mm

Paper

Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm

Cards

Glossy Paper

Photo Card

1 2 3

1 2

Up to 220 gsm Up to 0.25 mm

Up to 200 g/m² Up to 0.25 mm

Index Card Up to 120 gsm Up to 0.15 mm

Envelopes 80 to 95 gsm Up to 0.52 mm

BP71 260 gsm paper is specially designed for Brother inkjet machines.

Up to 0.3 mm for MP Tray (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

Up to 220 gsm for MP Tray (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

Related Information

• Choose the Right Print Media

• Paper Handling and Printing Problems

Home > Paper Handling > Load Documents

Load Documents

• Load Documents in the Automatic Document Feeder (ADF)

• Load Documents on the Scanner Glass

• Unscannable Area

Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF)

Load Documents in the Automatic Document Feeder (ADF)

The ADF can hold multiple pages and feeds each sheet individually.

Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.

Document Sizes and Weights

Length 1:

Width: 105 to 215.9 mm

Paper Weight: 64 to 90 gsm

Up to 900 mm when using the long paper function.

148 to 355.6 mm

IMPORTANT

• DO NOT pull on the document while it is feeding.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

• Make sure documents with correction fluid or written in ink are completely dry.

(MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)

Your 2-sided documents can be copied up to A4 size, and can be faxed or scanned up to Legal size using the ADF.

1. Fan the pages well.

2. Adjust the paper guides (1) to fit the document size.

3. Place your document face up in the ADF, as shown in the illustration, until you feel the document touch the feed rollers and the machine beeps.

If you loaded a small size document and cannot remove it, lift the ADF document support (1), and then

remove the document.

IMPORTANT

DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam.

Related Information

• Load Documents

• Copy a Document

• Error and Maintenance Messages

• Telephone and Fax problems

• Other Problems

Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass

Load Documents on the Scanner Glass

Use the scanner glass to fax, copy, or scan one page at a time.

Document Sizes Supported

Length:

Width: Up to 215.9 mm

Weight: Up to 2 kg

To use the scanner glass, the ADF must be empty.

1. Lift the document cover.

2. Place the document face down in the upper left corner of the scanner glass as shown in the illustration.

Up to 297 mm

3. Close the document cover.

IMPORTANT

If you are scanning a book or thick document, DO NOT slam or press on the document cover.

Related Information

• Load Documents

• Copy a Document

• Telephone and Fax problems

• Other Problems

Home > Paper Handling > Load Documents > Unscannable Area

Unscannable Area

The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements.

Usage Document Size Top (1)

Bottom (3)

Fax A4 3 mm

Letter 4 mm

Legal

Copy All paper sizes 3 mm

Scan 1 mm 1 mm

The unscannable area is 1 mm when using the ADF.

Left (2)

Right (4)

3 mm

Related Information

• Load Documents

Home > Print

Print

• Print from Your Computer (Windows)

• Print from Your Computer (Mac)

• Print Data Directly from a USB Flash Drive

Home > Print > Print from Your Computer (Windows)

Print from Your Computer (Windows)

• Print a Photo (Windows)

• Print a Document (Windows)

• Cancel a Print Job (Windows)

• Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)

• Print as a Poster (Windows)

• Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)

• Print as a Booklet Automatically (Windows)

• Print a Colour Document in Greyscale (Windows)

• Prevent Smudged Printouts and Paper Jams (Windows)

• Use a Preset Print Profile (Windows)

• Change the Default Print Settings (Windows)

• Print Settings (Windows)

Home > Print > Print from Your Computer (Windows) > Print a Photo (Windows)

Print a Photo (Windows)

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.

The printer driver window appears.

3. Make sure you have loaded the correct media in the paper tray.

IMPORTANT

• For best results, use Brother paper.

• When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray.

4. Click the Basic tab.

5. Click the Media Type drop-down list, and then select the type of paper you are using.

IMPORTANT

To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load.

6. Click the Paper Size drop-down list, and then select your paper size.

7. Select the Borderless check box, if needed.

8. For Colour Mode, select the Natural or Vivid option.

9. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

10. Type the number of copies (1-999) you want in the Copies field.

11. Change other printer settings, if needed.

12. Click OK.

13. Complete your print operation.

Related Information

• Print from Your Computer (Windows)

• Print Settings (Windows)

Home > Print > Print from Your Computer (Windows) > Print a Document (Windows)

Print a Document (Windows)

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Make sure you have loaded the correct size paper in the paper tray.

4. Click the Basic tab.

5. Click the Media Type drop-down list, and then select the type of paper you are using.

IMPORTANT

To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load.

6. Click the Paper Size drop-down list, and then select your paper size.

7. For Colour Mode, select the Natural or Vivid option.

8. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

9. Type the number of copies (1-999) you want in the Copies field.

10. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,

click the Multiple Page drop-down list, and then select your options.

11. Change other printer settings, if needed.

12. Click OK.

13. Complete your print operation.

Related Information

• Print from Your Computer (Windows)

• Check the Ink Volume

• Print Settings (Windows)

Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows)

Cancel a Print Job (Windows)

If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.

1. Double-click the printer icon in the task tray.

2. Select the print job you want to cancel.

3. Click the Document menu.

4. Select Cancel.

5. Click Yes.

Related Information

• Print from Your Computer (Windows)

• Monitor Machine Status from Your Computer (Windows)

Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of

Paper (N in 1) (Windows)

Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Click the Basic tab.

4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

5. Click the Multiple Page drop-down list, and then select the 2 in 1, 4 in 1, 9 in 1, or 16 in 1 option.

6. Click the Page Order drop-down list, and then select your page order.

7. Click the Border Line drop-down list, and then select your border line type.

8. Change other printer settings, if needed.

9. Click OK, and then complete your print operation.

Related Information

• Print from Your Computer (Windows)

• Print Settings (Windows)

Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows)

Print as a Poster (Windows)

Enlarge your print size and print the document in poster mode.

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Click the Basic tab.

4. Click the Multiple Page drop-down list, and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option.

5. Change other printer settings, if needed.

6. Click OK.

7. Complete your print operation.

Related Information

• Print from Your Computer (Windows)

• Print Settings (Windows)

Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically

(Automatic 2-sided Printing) (Windows)

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)

• Make sure the jam clear cover is closed.

• If paper is curled, straighten it and put it back in the paper tray.

• Use regular paper or thin paper. DO NOT use bond paper.

• If the paper is thin, it may wrinkle.

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Click the Basic tab.

4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

5. Click the 2-sided / Booklet drop-down list, and then select 2-sided.

6. Click the 2-sided Settings button.

7. Select one of the options from the 2‑sided Type menu.

When 2-sided is selected, four types of 2-sided binding are available for each orientation:

Option for Portrait Description

Long Edge (Left)

Long Edge (Right)

Option for Portrait Description

Short Edge (Top)

Short Edge (Bottom)

Option for Landscape Description

Long Edge (Top)

Long Edge (Bottom)

Short Edge (Right)

Short Edge (Left)

8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres.

9. Click OK to return to the printer driver window.

10. Change other printer settings, if needed.

The Borderless feature is not available when using this option.

11. Click OK again, and then complete your print operation.

Related Information

• Print from Your Computer (Windows)

• Print Settings (Windows)

• Print as a Booklet Automatically (Windows)

Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows)

Print as a Booklet Automatically (Windows)

Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the centre of the print output without having to change the order of the printed pages.

• Make sure the jam clear cover is closed.

• If paper is curled, straighten it and put it back in the paper tray.

• Use regular paper or thin paper. DO NOT use bond paper.

• If the paper is thin, it may wrinkle.

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Click the Basic tab.

4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

5. Click the 2-sided / Booklet drop-down list, and then select the Booklet option.

6. Click the 2-sided Settings button.

7. Select the one of the options from the 2‑sided Type menu.

There are two types of 2-sided binding directions available for each orientation:

Option for Portrait Description

Left Binding

Right Binding

Option for Landscape Description

Top Binding

Bottom Binding

8. Select one of the options from the Booklet Printing Method menu.

Option Description

All Pages at Once

Divide into Sets

9. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres.

10. Click OK to return to the printer driver window.

11. Change other printer settings, if needed.

The Borderless feature is not available when using this option.

12. Click OK.

13. Complete your print operation.

Every page will be printed in booklet format (four pages to every piece of paper, two pages per side). Fold your printout in the middle to create the booklet.

This option prints the whole booklet in smaller individual booklet sets, allowing you to fold at the centre of the smaller individual booklet sets without having to change the order of the printed pages. You can specify the number of sheets in each smaller booklet set (from 1-15). This option can be helpful when folding a printed booklet that has a large number of pages.

Related Information

• Print from Your Computer (Windows)

• Print Settings (Windows)

• Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)

Home > Print > Print from Your Computer (Windows) > Print a Colour Document in Greyscale (Windows)

Print a Colour Document in Greyscale (Windows)

Greyscale mode makes the print processing speed faster than colour mode. If your document contains colour, selecting Greyscale mode prints your document in 256 levels of greyscale.

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Click the Advanced tab.

4. For Colour / Greyscale, select Greyscale.

5. Change other printer settings, if needed.

6. Click OK.

7. Complete your print operation.

Related Information

• Print from Your Computer (Windows)

Home > Print > Print from Your Computer (Windows) > Prevent Smudged Printouts and Paper Jams

(Windows)

Prevent Smudged Printouts and Paper Jams (Windows)

Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams.

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Click the Advanced tab.

4. Click the Other Print Options button.

5. Select the Reduce Smudge option on the left side of the screen.

6. Select one of the following options:

Media Type

Plain Paper 2-sided Printing or

Glossy Paper Off Select this mode to print at

Option Description

Off Select this mode to print at

Simplex Printing

Low Select this mode to print at

High Select this mode to print at

On Select this mode to print at

normal speed, using a normal amount of ink.

a slower speed, using a normal amount of ink.

the same speed as Low, but using less ink.

normal speed, using a normal amount of ink.

a slower speed, using less ink.

7. Click OK to return to the printer driver window.

8. Click OK.

9. Complete your print operation.

Related Information

• Print from Your Computer (Windows)

• Paper Handling and Printing Problems

• Change the Print Setting Options When Having Printing Problems

Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows)

Use a Preset Print Profile (Windows)

Print Profiles are presets designed to give you quick access to frequently-used printing configurations.

1. Select the print command in your application.

2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing

properties or preferences button.

The printer driver window appears.

3. Click the Print Profiles tab.

4. Select your profile from the print profile list.

The profile settings are shown on the left side of the printer driver window.

5. Do one of the following:

• If the settings are correct for your print job, click OK.

• To change the settings, go back to the Basic or Advanced tab, change settings, and then click OK.

To display the Print Profiles tab at the front of the window the next time you print, select the Always show Print Profiles tab first. check box.

Brother MFC-J2330DW, MFC-J2730DW, MFC-J5330DW, MFC-J5730DW, MFC-J5930DW User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Before You Use Your Brother Machine

Definitions of Notes

Trademarks

Important Note

Introduction to Your Brother Machine

Before Using Your Machine

Control Panel Overview

Touchscreen LCD Overview

New Information from Brother

Settings Screen Overview

Navigate the Touchscreen

Set the Ready Screen

Set the Default Screen of the Copy and Scan Mode

Access Brother Utilities (Windows)

Uninstall the Brother Software and Drivers (Windows)

Paper Handling

Load Paper

Load Paper in Paper Tray #1 / Paper Tray #2

Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2

Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2

Load Photo Paper in Paper Tray #1

Load Envelopes in Paper Tray #1

Load Paper in the Multi-purpose Tray (MP Tray)

Load Paper in the Manual Feed Slot

Unprintable Area

Paper Settings

Change the Paper Size and Paper Type

Change the Check Paper Size Setting

Set a Default Tray Based on Your Task

Change Paper Tray Priority

Change the Paper Low Notice Setting

Acceptable Paper and Other Print Media

Recommended Print Media

Handle and Use Print Media

About Envelopes

Choose the Right Print Media

Paper Type and Size for Each Operation

Paper Orientation and Capacity of the Paper Trays

Use the User Defined Paper Size Option in the Printer Driver

Paper Weight and Thickness

Load Documents

Load Documents in the Automatic Document Feeder (ADF)

Load Documents on the Scanner Glass

Unscannable Area

Print

Print from Your Computer (Windows)

Print a Photo (Windows)

Print a Document (Windows)

Cancel a Print Job (Windows)

Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)

Print as a Poster (Windows)

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)

Print as a Booklet Automatically (Windows)

Print a Colour Document in Greyscale (Windows)

Prevent Smudged Printouts and Paper Jams (Windows)

Use a Preset Print Profile (Windows)