Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Use only GENUINE brother supplies
Brother multifunction machines are designed to work ink of a particular specification and work to
a level of optimum performance when used with genuine Brother ink cartridges. Brother cannot
guarantee this optimum performance if ink or ink cartridges of other specifications are used.
Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges
with this machine or the refilling of empty cartridges with ink from other sources. If damage is
caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges
other than genuine Brother products due to the incompatibility or lack of suitability of those
products with this machine, any repairs required as a result will not be covered by the warranty.
Table of Contents
Section IGeneral
1General Information2
Using the documentation ....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide ................................................................... 2
General Information2
Loading documents and paper6
General setup17
Security features21
1
General Information1
Using the
documentation1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
keys on the machine’s control
panel.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Accessing the
Software User’s Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software User’s Guide that is on the CD-ROM.
Viewing Documentation1
Viewing Documentation
(For Windows
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
®
)1
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
2
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM main
menu will appear.
General Information
Note
If this window does not appear, use
®
Windows
program from the root directory of the
Brother CD-ROM.
Explorer to run the start.exe
d Click Documentation.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software User’s Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solution Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning (For Windows
Professional/Windows
Vista™)
ControlCenter3 (For Windows
Professional/Windows
Vista™)
®
2000
®
XP and Windows
®
2000
®
XP and Windows
Viewing Documentation
(For Macintosh
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
®
)1
®
. Insert the
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the top page file to view the
Software User’s Guide in HTML
format.
e Click the documentation you want to
read.
Software User’s Guide
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning (For Mac OS
greater)
ControlCenter2 (For Mac OS
greater)
Presto!
Instructions for scanning directly from
®
PageManager® User’s Guide
Presto!
Presto!
can be viewed from the Help selection in
the Presto!
®
PageManager®. The complete
®
PageManager® User’s Guide
®
PageManager® application.
®
X 10.2.4 or
®
X 10.2.4 or
1
3
Chapter 1
Control panel overview1
Note
Most of the illustrations in this User’s Guide show the MFC-265C.
1 Fax keys
Redial/Pause
Redials the last number called. It also
inserts a pause when programming quick
dial numbers.
Hook
This key is used to have a telephone
conversation after picking up the external
handset during the F/T pseudo-ring.
Also, use this key to gain access to an
outside line, or transfer a call to another
extension when it is connected to a PBX.
2 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
3 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
PhotoCapture
Lets you access PhotoCapture Center™
mode.
4 Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
5 Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
4
General Information
1
6Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
7Stop/Exit
Stops an operation or exits from a menu.
8 Menu keys:
Menu
Lets you access the main menu to program
the machine.
a Speed Dial
Lets you store, look up, and dial numbers in
the memory.
Volume keys
dc
In Fax mode, you can press these keys to
adjust the ring volume.
d
Press to scroll backward to a menu
selection.
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to cancel the current setting.
OK
Lets you choose a setting.
9 Copy Options
Lets you temporarily change the copy settings
when in copy mode.
10 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
11 Power Save
Lets you put the machine into Power Save
mode.
5
2
Loading documents and paper2
Loading documents2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF
(MFC-265C only)2
The ADF can hold up to 10 pages and feeds
each sheet individually. Use standard
2
80 g/m
before putting them in the ADF.
Recommended environment2
Temperature:20 to 30° C
Humidity:50% to 70%
Paper:
Document Sizes Supported2
paper and always fan the pages
2
80 g/m
A4
How to load documents2
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink are
CAUTION
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
Length:148 to 355.6 mm
Width:148to215.9mm
Weight:
6
64 to 90 g/m
2
c Unfold the ADF Document Output
Support Flap (1).
1
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
CAUTION
Loading documents and paper
Using the scanner glass2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported2
Length: Up to 297 mm
Width:Up to 215.9 mm
Weight:Up to 2 kg
How to load documents2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left, center the document face down on
the scanner glass.
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
Scannable area2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on
Letter and A4 paper.
3
1
4
2
2
c Close the document cover.
Usage
FaxLetter3 mm4 mm
CopyLetter3 mm3 mm
ScanLetter3 mm3 mm
Document
Size
A43 mm1 mm
A43 mm3 mm
A43 mm0 mm
Top (1)
Bottom (2)
Left (3)
Right (4)
7
Chapter 2
Acceptable paper and
other media2
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Paper Type on page 18).
When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on the instruction
sheet.
Recommended media2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP61GLA
A4 Inkjet (Matte)BP60MA
10 x 15 cm GlossyBP61GLP
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
8
Loading documents and paper
Handling and using media2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and away
from moisture, direct sunlight and heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side.
Load photo paper with the shiny side
facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
DO NOT use the following kinds of paper:
Improper Setup
• Damaged, curled, wrinkled, or
irregularly shaped paper
Paper capacity of the output paper
tray
Up to 50 sheets of 80 g/m2 A4 or 20 lb Letter
paper.
Transparencies or photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
2
2
1
1
1 2 mm or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly
when stacked
Up to 50 sheets for Legal size paper 80 g/m2 (20 lb).
Up to 100 sheets of 80 g/m
2
(20 lb) paper.
No. of sheets
1
100
2
11
Chapter 2
Loading paper and
other media2
a If the paper support flap is open, close it,
and then pull the paper tray completely
out of the machine.
Lift the output paper tray cover (1).
1
c Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure the paper is not curled.
d Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray.
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
2
12
Note
When you use Legal size paper, press and
hold the universal guide release button as
you slide out the front of the paper tray.
Loading documents and paper
e Gently adjust the paper side guides to
the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f Close the output paper tray cover.
h While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
Note
Do not use the paper support flap for
Legal paper.
2
g Slowly push the paper tray completely
into the machine.
13
Chapter 2
Loading envelopes and post
cards2
Loading envelopes2
Use envelopes that weigh from 75 to
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first.
DO NOT use any of the following types of
envelope, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
• That have clasps or staples.
• That are pre-printed on the inside.
2
.
CAUTION
on them).
How to load envelopes and post cards2
a Before loading, press the corners and
sides of the envelopes or post cards to
make them as flat as possible.
Note
If the envelopes or post cards are
‘double-feeding,’ put one envelope or post
card in the paper tray at a time.
Glue 2
Double flap 2
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
b Put the envelopes or post cards into the
paper tray with the address side down
and the leading edge in first as shown in
the illustration. Slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
1
2
14
If you have problems when printing on
envelopes, try the following suggestions:
a Open the envelope flap.
Loading documents and paper
2
b Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
c Adjust the size and margin in your
application.
Removing small printouts
from the machine2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
2
15
Chapter 2
Printable area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Cut Sheet PaperEnvelopes
3
1
4
3
4
1
2
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet3 mm3 mm3 mm3 mm
Envelopes12 mm24 mm3 mm3 mm
2
Note
The Borderless feature is not available for envelopes.
16
3
General setup3
Power Save mode3
When the machine is idle, you can put the
machine into Power Save mode by pressing
the Power Save key. You can still receive
telephone calls in Power Save mode. For
further information on receiving faxes in the
power save condition, please see the table on
page 17. If you want to do other operations,
you must take the machine out of Power Save
mode.
Note
If you have connected an external
telephone or TAD, it is always available.
Putting your machine in
Power Save mode3
a Press and hold down the Power Save
key. The LCD will show
Shutting Down. The LCD will stay on
for a few seconds before going off.
Bringing your machine out of
Power Save mode3
a Press the Power Save key.
Note
• Even if you have put the machine into
Power Save mode, it will periodically clean
the print head to preserve print quality.
• If you unplug the AC power cord, no
machine operations will be available.
• You can customize Power Save mode so
that, apart from automatic head cleaning,
no machine operations are available. (See
Power Save setting on page 17.)
Power Save setting3
You can customize the machine's
Power Save key. The default mode is
Fax Receive:On. Your machine can
receive faxes or calls even when the machine
is in Power Save mode. If you do not want
your machine to receive faxes or calls, turn
this setting to Fax Receive:Off. (See Power Save mode on page 17)
a Press Menu, 1, 5.
b Press a or b to choose
Fax Receive:On, or
Fax Receive:Off.
Press OK.
c Press Stop/Exit.
On/Off
setting
Fax Receive:
1
On
(factory
setting)
Fax Receive:
Off
1
You cannot receive a fax with Mono Start or
Colour Start.
2
You cannot receive a fax automatically if you have
set the receive mode to Fax/Tel.
Receive
mode
Fax Only
External TAD
Manual
Fax/Tel
—No machine
Available
operations
Fax Receive
Fax Detect
Fax Detect
2
operations will be
available other
than cleaning the
print head.
3
17
Chapter 3
Mode Timer3
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and PhotoCapture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last.
a Press Menu, 1, 1.
b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c Press Stop/Exit.
Paper settings3
Paper Type3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu, 1, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo,
Other Photo or Transparency.
Press OK.
c Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size3
You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and 10 × 15 cm
and three sizes for printing faxes: Letter,
Legal and A4. When you change the size of
paper you load in the machine, you will need
to change the paper size setting at the same
time so your machine can fit an incoming fax
on the page.
a Press Menu, 1, 3.
b Press a or b to choose Letter, Legal,
A4, A5 or 10x15cm.
Press OK.
c Press Stop/Exit.
18
General setup
Volume Settings3
Ring Volume3
You can choose a range of ring volume
levels, from High to Off.
While in Fax mode , press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the
menu
a Press Menu, 1, 4, 1.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
Beeper Volume3
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a Press Menu, 1, 4, 2.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
Speaker Volume3
You can choose a range of speaker volume
3
levels, from High to Off.
a Press Menu, 1, 4, 3.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit
You can also adjust the speaker volume by
pressing Hook.
3
a Press Hook.
b Press d or c
This setting will stay until you change it
again.
c Press Hook.
19
Chapter 3
LCD display3
LCD Contrast3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu, 1, 6.
b Press a or b to choose Light or Dark.
Press OK.
c Press Stop/Exit.
LCD Language3
You can change the LCD language.
a Press Menu, 0, 0.
b Press a or b to choose English or
Chinese.
Press OK.
c Press Stop/Exit.
Setting the fax logic3
You can change the transmission process
when you send or receive the fax manually
with an external telephone.
Easy mode:
Call OutReceives Call
Documents
the ADF
No documents
in the ADF or
Documents on
the scanner
glass
Advanced mode:
Documents
the ADF
No documents
in the ADF or
Documents on
the scanner
glass
in
Send the faxes
by pressing
Start.
Send the faxes
by pressing
Start
.
Call OutReceives Call
in
Send the faxes
by pressing
Start
.
Press Start,
and then you
can select:
1.Send
2.Receive
—
Receive the
faxes by
pressing Start
—
Press Start,
and then you
can select:
1.Send
2.Receive
.
20
a Press Menu, 2, 0, 5.
b Press a or b to choose Easy Mode or
Advanced Mode.
Press OK.
c Press Stop/Exit.
4
Security features4
TX Lock4
TX Lock lets you prevent unauthorized
access to the machine.
While TX Lock is On, the following operations
are available:
Receiving faxes
While TX Lock is On, the following operations
are NOT available:
Sending faxes
Copying
PC printing
Scanning
PhotoCapture
Operation from Control panel
Note
If you forget the TX Lock password,
please call your Brother dealer for service.
Setting and changing the
TX lock password4
Note
If you have already set the password, you
will not need to set it again.
Setting up the password4
a Press Menu, 2, 0, 1.
b Enter a 4-digit number for the password.
Press OK.
c When the LCD shows Verify:,
re-enter the password.
Press OK.
d Press Stop/Exit.
Changing the TX Lock password4
a Press Menu, 2, 0, 1.
4
b Press a or b to choose Set Password.
Press OK.
c Enter a 4-digit number for the current
password.
Press OK.
d Enter a 4-digit number for a new
password.
Press OK.
e When the LCD shows Verify:,
re-enter the password.
Press OK.
f Press Stop/Exit.
21
Chapter 4
Turning the TX Lock on/off4
Turning TX Lock on4
a Press Menu, 2, 0, 1.
b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Turning TX Lock off4
a Press Menu.
b Enter the registered 4-digit password.
Press OK.
TX lock is automatically turned off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
22
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