Brother MFC-1870MC Owner Manual
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N
W
FAX 1570MC
MFC 1870MC
MFC 1970MC
®
O
Year 2000 Compliant
All Brother fax machines and multi-function
centers are Year 2000 Compliant. For
more information, visit the Brother Home
Page at http://www.brother.com, then
click the Year 2000 Statement button.
©1996–1998 Brother Industries, Ltd.
Table of Contents
2
i
Introduction
1
Installation
Using This Manual ..............................................................................................1
Finding Information ....................................................................................................... 1
Test Sheet Procedures (for USA only) ............................................................................. 1
About Fax Machines ........................................................................................................ 2
Fax Tones and Handshake.............................................................................................. 2
FAX 1570MC Control Panel Overview .............................................................. 3
MFC 1870MC and MFC 1970MC Control Panel Overview ...................4
Caution .............................................................................................................................. 5
Packing List .................................................................................................................... 6
Make sure you have the following items: ............................................................ 6
Choosing a Location .................................................................................................. 7
Assembly .......................................................................................................................... 7
Attach the document support.......................................................................................... 7
Attach paper support ....................................................................................................... 8
Install the printing cartridge .......................................................................................... 8
Install paper .................................................................................................................... 9
Acceptable paper............................................................................................................ 10
Connect the handset...................................................................................................... 10
Connect the power cord................................................................................................. 10
Connect the telephone line ........................................................................................... 11
Special Line Considerations .......................................................................................... 11
Roll Over Phone Lines ............................................................................................ 11
Two-Line Phone System ......................................................................................... 11
Converting Telephone Wall Outlets........................................................................ 12
Installing FAX/MFC, External Two-Line TAD,
and Two-Line Telephone..................................................................................... 12
Multi-Line Connections (PBX) ..................................................................................... 13
If you are installing the FAX/MFC to work with a PBX:.................................... 13
Custom Features on Your Phone Line .......................................................................... 14
Connecting an External
Telephone Answering Device (TAD) ........................................................................... 14
Sequence ................................................................................................................. 14
Connections ............................................................................................................ 15
Outgoing Message (OGM) on External TAD.......................................................... 16
Connecting an External Telephone.............................................................................. 16
ii
3
g
5
TABLE OF CONTENTS
Fax
Settings
On-Screen
Programmin
4
Fax Settings................................................................................................................... 17
Setting Dialing Mode (Tone/Pulse).............................................................................. 17
Setting Date and Time .................................................................................................. 17
Setting Station ID .......................................................................................................... 18
Entering Text................................................................................................................. 18
Inserting spaces ...................................................................................................... 19
Making corrections ................................................................................................. 19
Repeating letters ..................................................................................................... 19
Special characters and symbols ............................................................................. 19
Storing One Touch Dial Numbers ................................................................................ 20
One Touch Dialing ................................................................................................. 21
Storing Speed Dial Numbers ......................................................................................... 22
Speed Dialing ................................................................................................................ 22
Changing One Touch and
Speed Dial Numbers ................................................................................................... 23
Setting Up Groups for Broadcasting ............................................................................. 23
Setting Beeper Level ...................................................................................................... 24
Memory Storage ............................................................................................................ 24
User-Friendly Programming................................................................................ 25
Function Mode .............................................................................................................. 25
Alternating Displays ...................................................................................................... 26
Function Selection Table .............................................................................................. 26
Basic Fax
Operation
Sending Faxes.............................................................................................................. 31
Before you begin:........................................................................................................... 31
Contrast Setting ............................................................................................................. 32
Manual Transmission ................................................................................................... 32
Automatic Transmission ............................................................................................... 33
Manual and Automatic Fax Redial .............................................................................. 33
Receiving Faxes .......................................................................................................... 33
Select Answer Mode ....................................................................................................... 33
Record Fax/Tel Outgoing Announcement (F/T OGM)......................................... 34
Easy Receive .................................................................................................................. 34
To select or change your Answer Mode.................................................................. 35
Setting Ring Delay ........................................................................................................ 35
Setting F/T Ring Time .................................................................................................. 36
Speaker Volume............................................................................................................. 36
Ring Volume.................................................................................................................. 37
Smoothing..................................................................................................................... 37
Setting Paper Size ......................................................................................................... 37
Printing a Reduced Incoming Document ............................................................. 38
Recommended Reductions .................................................................................... 38
TABLE OF CONTENTS
n
iii
Telephone &
Speakerphone
6
(Voice) Operatio
Advanced
Fax Operation
7
Making Voice Calls ................................................................................................... 39
Manual Dialing ............................................................................................................. 39
Answering Calls with the Speakerphone ................................................................ 39
One Touch Dialing........................................................................................................ 40
Speed Dialing ................................................................................................................ 40
Hold ............................................................................................................................... 40
Pause ............................................................................................................................. 40
Tone/Pulse..................................................................................................................... 40
Searching Telephone Index .......................................................................................... 41
Sending Faxes.............................................................................................................. 43
Quick Scan Fax Transmission ...................................................................................... 43
Daily Timer.................................................................................................................... 43
Delayed Transmission ................................................................................................... 44
Interrupting Timer and Poll Waiting ........................................................................... 44
Canceling a Delayed Fax .............................................................................................. 45
Broadcasting.................................................................................................................. 45
Overseas Mode ............................................................................................................... 45
Error Re-Transmission.................................................................................................. 46
Composing Electronic Cover Page................................................................................ 46
Always Send Cover Page ................................................................................................ 47
Cover Page (Temporary Setting) .................................................................................. 47
Using a Printed Cover Page .......................................................................................... 48
Call Reservation ............................................................................................................ 48
Print Call Back Message................................................................................................ 49
Next-Fax Reservation .................................................................................................... 49
Multiple Resolution Transmission ............................................................................... 50
Receiving Faxes .......................................................................................................... 50
Operation from Extension Telephone .......................................................................... 50
For F/T (Fax/Tel) Mode Only ................................................................................. 50
Changing Remote Codes ........................................................................................ 51
To change Remote Codes................................................................................... 51
Distinctive Ringing ....................................................................................................... 51
Registering the Distinctive Ringing phone number ......................................... 52
Caller ID ........................................................................................................................ 53
Clearing Caller ID Information ............................................................................. 54
Polling ........................................................................................................................... 54
Setup to Poll Another Fax....................................................................................... 54
Setup to Be Polled (Poll Waiting) .......................................................................... 55
Sequential Polling......................................................................................................... 56
Copy Functions.............................................................................................................. 57
Multiple Copies ....................................................................................................... 57
Reducing and Enlarging Copies ............................................................................ 57
iv
9
TABLE OF CONTENTS
Message
Center
8
Message Center Mode ............................................................................................. 59
Flexible Memory Settings .............................................................................................. 60
Setting Up Message Center ............................................................................................ 60
Setting Message Storage ................................................................................................ 61
Recording Message Center Outgoing Message ............................................................. 61
Listening to Outgoing Message (OGM) ........................................................................ 62
Erasing Outgoing Message (OGM) ............................................................................... 62
Activating Message Center Mode ................................................................................... 62
Message Indicators ........................................................................................................ 62
Playing Voice Messages and Memos ............................................................................. 63
Printing a Fax Message ................................................................................................. 63
Backup Printing Option ................................................................................................ 64
Erasing Messages........................................................................................................... 64
To erase voice messages individually ........................................................................... 64
To erase messages all at once ....................................................................................... 65
Setting Maximum Time for Incoming Messages......................................................... 65
Setting Toll Saver .......................................................................................................... 65
ICM Recording Monitor ................................................................................................ 66
Recording a Memo ........................................................................................................ 66
Recording a Conversation............................................................................................. 66
Paging/Fax Forwarding ................................................................................................ 66
Programming Paging Number .............................................................................. 67
Programming a Fax Forwarding Number............................................................. 67
Remote Retrieval ....................................................................................................... 68
Using Remote Access Code ............................................................................................ 68
Changing Remote Access Code ..................................................................................... 68
Remote Control Commands ......................................................................................... 69
Retrieving Memory Status List ...................................................................................... 70
Retrieving Fax Messages ............................................................................................... 70
Changing Fax Forwarding Number ............................................................................. 71
Message
Center Pro
Message Center Pro ................................................................................................. 73
Start with a Plan ........................................................................................................... 73
Setting Up Message Center Pro ..................................................................................... 74
Voice ................................................................................................................................. 74
Recording Voice Information In Memory Box............................................................. 74
Playing Voice Message in Memory Box ........................................................................ 75
Erasing Voice Memory Box ........................................................................................... 75
Personal Mailbox ...................................................................................................... 76
Recording Personal Mailbox OGM/Password .............................................................. 76
Playing Incoming Messages and Memo in Personal Mailbox .................................... 76
Erasing Incoming Messages and Memos From Personal Mailbox ............................. 77
To erase an individual message ........................................................................ 77
TABLE OF CONTENTS
0
To erase all messages......................................................................................... 77
Recording Memo in Personal Mailbox......................................................................... 78
Remote Retrieval of Incoming Messages and Memos In Personal Mailbox ............... 78
Recording Second Level OGM ............................................................................ 79
Playing Second Level OGM ........................................................................................... 79
Erasing Second Level OGM ........................................................................................... 79
Recording First Level OGM .................................................................................. 80
Playing First Level OGM................................................................................................ 80
Erasing First Level OGM................................................................................................ 80
Turning On Message Center Pro ....................................................................... 81
v
Printing
Reports
1
and Lists
Important
Information
11
Troubleshooting
and Maintenance
12
FAX/MFC Activity......................................................................................................... 83
To print a report ............................................................................................................ 84
Activity Report Interval ................................................................................................. 84
Transmission Verification (Xmit) Report ..................................................................... 84
Standard Telephone and FCC Notices .......................................................85
These notices are in effect on models sold and used in the United States only .......... 85
International Energy Star Compliance Statement...................................... 86
WARNING ................................................................................................................ 87
Federal Commission Compliance Notice (For USA Only)..................................... 87
Industry Canada Compliance Statement (For Canada Only)............................... 87
Important Safety Instructions ................................................................................ 88
Notice-Disclaimer of Warranties ............................................................................ 90
Trademarks............................................................................................................. 90
Compilation and Publication Notice ..................................................................... 91
Fax-Back System ........................................................................................................... 93
Brother Home Page on the World Wide Web ................................................................ 93
Brother Bulletin Board .................................................................................................. 93
Error Messages .............................................................................................................. 94
If You Are Having Difficulty with Your FAX/MFC.......................................................... 97
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off ............................................................. 97
Vertical Black Lines When Receiving ................................................................ 97
FAX/MFC Does Not Answer When Called ........................................................... 98
Dialing Does Not Work ...................................................................................... 98
No Dial Tone on the Handset............................................................................. 98
Poor Transmitting Quality................................................................................. 98
Transmission Verification Report Says “Result: NG” ....................................... 98
Vertical Black Lines When Sending ................................................................... 98
Double Ring in F/T Mode .................................................................................. 99
Transferring a Fax Call to the FAX/MFC............................................................ 99
FAX/MFC “Hears” Voice as CNG Tone ............................................................... 99
For Customer Service ...................................................................................... 99
vi
TABLE OF CONTENTS
Setting Up the MFC 1870MC
or MFC 1970MC and
13
Computer to Work Together
Using the Multi-Function Link
Software (For MFC 1870MC
14
and MFC 1970MC Only)
Before You Install Multi-Function Link ...................................................... 101
Package Contents ........................................................................................................ 101
PC Configuration Requirements ................................................................................ 102
Connecting MFC 1870MC or MFC 1970MC to Your PC.............................................. 102
Available Options .................................................................................................... 103
Installing the Multi-Function Link Software ............................................ 104
Overview of Basic Steps ............................................................................................... 104
Accessing the Software Installation Window .............................................................. 104
Installing the Brother Software .................................................................................. 104
Viewing On-Line Documentation .............................................................. 105
Introduction ..................................................................................................... 107
Running the Brother Software ................................................................... 107
Sending a Fax from Your PC ....................................................................... 109
Sending a Quick Fax ................................................................................................... 109
Sending a Fax from the Main Menu .......................................................................... 109
Sending a Fax from a Windows
Receiving Faxes into the PC ........................................................................ 111
Before You Begin ......................................................................................................... 111
Checklist for the MFC: .......................................................................................... 112
On your PC:........................................................................................................... 112
Viewing Received Faxes............................................................................................... 112
Scanning a Document.................................................................................... 113
Scanning Options........................................................................................................ 113
Resolution............................................................................................................. 114
Contrast................................................................................................................. 114
Image Type ........................................................................................................... 114
Scanning into the Paperport Viewer ........................................................................... 114
Install Multi-Function Link Software ............................................................. 103
On-Line Documentation.................................................................................. 103
Product Support ............................................................................................... 103
Brother Web Link ............................................................................................. 103
Multi-Function Link ........................................................................................ 108
Visioneer PaperPort LE .................................................................................... 108
®
Application ............................................................ 110
Multi-Function
Link (option)
15
For FAX 1570MC
............................................................................................................................... 115
Glossary ........................................................................................................................ 117
Specifications............................................................................................................. 121
Index .............................................................................................................................. 122
Brother Numbers..................................................................................................... 126
Ordering Accessories and Supplies .............................................................. 127
CHAPTER ONE
Introduction
1
Using This Manual
Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed
to be simple to use, with LCD screen prompts to guide you through functions.
However, you can use your FAX/MFC to its fullest potential by taking a few
minutes to read this manual.
1
See
Station ID
p. 18
Additionally, your FAX/MFC has a Help Key. Press
operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will
be able to find information about a specific feature or function by checking the
Index at the back of this manual. Also, throughout this manual, you’ll see special
symbols alerting you to important information, cross-references, and warnings.
Illustrations of some screen displays also help you choose the correct key-presses.
Test Sheet Procedures (for USA only)
After programming your Station ID, please fill out the TEST SHEET included with
your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first
transmission. This will verify that your FAX/MFC is properly installed.
When this document is received a confirmation sheet will be sent back to your
FAX/MFC. To get a response, be sure to set up your Station ID.
USA 1-908-685-9283 (Fax)
Help
to print a list of basic
2
CHAPTER ONE
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. You’ll soon get used to the unusual fax tones on your phone line, and
be able send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG tones)
— soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and
press
sending machine must begin the “handshake” with the receiving machine. Each time
you use automatic procedures to send a fax, you are sending CNG tones over the phone
line. You’ll soon learn to listen for these soft beeps each time you answer a phone on
your fax line, so you can know if you are receiving a fax message.
The receiving fax responds with fax receiving tones — loud, chirping sounds. A
receiving fax chirps for about 40 seconds over the phone line, and the screen
displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY Mode, it will answer
every call automatically with fax receiving tones. Even if the other party hangs
up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the
screen continues to display “RECEIVE.” To cancel the receiving mode, press
Start
, and they continue for about 40 seconds after dialing. During that time, the
Stop
.
When your FAX/MFC is in FAX/TEL (F/T), it answers with a short beep. After this
beep, the FAX/MFC listens for CNG tones, and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machines “chirps” overlap. This must be for at least two to four
seconds, so the fax machines can understand how each is sending and receiving
the fax. The handshake cannot begin until the call is answered, and the CNG
tones only last for about 40 seconds after the number is dialed. Therefore, it’s
important for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line,
your TAD will determine the number of rings before the call is answered. Pay special
attention to the directions in the Installation chapter for connecting a TAD to your
FAX/MFC.
INTRODUCTION
FAX 1570MC Control Panel
Overview
3
2428
1
Hold
2
3
Redial / Pause
Speed Dial
4
5
Speaker Phone
Microphone
1
Picks up your voice when you
speak with another party using
speaker phone.
Hold
2
Lets you put calls on hold.
Redial / Pause
3
Redials the last number called.
Also inserts a pause in autodial
numbers.
Speed Dial
4
Lets you dial stored phone
numbers by pressing a twodigit number.
Speaker Phone
5
Lets you speak to the person
at the other end and dial telephone and fax numbers without lifting the handset.
6
Dial Pad
Dials phone and fax
numbers, and can be used as
a keyboard for entering information into the FAX.
7
Shift
Use this key to access “13”
through “24” One Touch
keys.
Function
ABC DEF
2
5
8
25
3
6
9
27 26
Set Clear
1
GHI JKL MNO
4
PQRS TUV WXYZ
7
0
6 7
8
One Touch Dial Keys
These twelve keys give you instant access to previously
stored phone numbers.
Copy
9
Makes a copy.
10
Stop
Stops a fax, cancels an operation, or exits from function
mode.
Start
11
Starts an operation, such as
sending a fax.
Enlarge/Reduce
12
Use this key to enlarge or reduce
copies depending on the ratio
you select: 150%, 125%, 120%,
100%, 93%, 87%, 75% or 50%.
To reduce the image size automatically, select AUTO.
Sort
13
Use this key when you want
multiple copies of a multiple
page original copied in order.
Play
14
Lets you listen to voice messages
and outgoing messages, and print
fax messages stored in memory.
24
23
Resolution Mode Tel-index
01
13
05
17
09
21
Shift
FAX
Fine
Photo
F/T
S.Fine
02
14
06
18
10
22
04
03
16
15
08
07
20
19
12
11
24
23
8
15
Erase
Lets you delete voice messages, fax messages or all messages.
16
Record
Lets you record Outgoing
Message (OGM), memos and
telephone calls, and store information for Message Center
Pro features.
17
Speaker Volume
Low High
You can press to decrease or increase speaker volume during a
call using Speaker Phone or
while playing a message.
Help
18
Prints a quick reference Help
List.
Q. Scan
19
Lets you take advantage of
memory transmission.
MSG CTR Status
20
Indicator lights remind you
that you have voice or fax messages in the memory.
Q.Scan
Sort
Enlarge/
Reduce
Copy
9
status
FAXVoice
171819202122
PLAIN PAPER FACSIMILE
Help
Record Erase Play
Stop
1570MC
- Speaker Volume High
Low
Start
10 11
21
Tel-index
Lets you look up numbers stored in
the dialing memory.
22
Mode
Use to select how FAX will handle
incoming calls.
23
Resolution
Sets the resolution when you
send a fax or make a copy.
(Left Arrow)
24
(Right Arrow)
Moves the LCD cursor to the
left or right.
Clear
25
Deletes entered data or backs up
one step in function procedure.
Function
26
Lets you access the function
and programming mode.
Set
27
Stores a function setting into
the FAX.
28
Liquid Crystal Display
LCD displays messages to help
you set up and operate your
FAX.
16
15
14
13
12
4
CHAPTER ONE
MFC 1870MC and MFC 1970MC
Control Panel Overview
1
2
Redial / Pause
3
4
Speed Dial
5
Speaker phone
Microphone
1
Picks up your voice
when you speak with
another party using
speaker phone.
Hold
2
Lets you put calls on hold.
Redial / Pause
3
Redials the last number
called. Also inserts a
pause in autodial
numbers.
Speed Dial
4
Lets you dial stored
phone numbers by pressing a two-digit number.
Speaker Phone
5
Lets you speak to the
person at the other end
and dial telephone and
fax numbers without
lifting the handset.
6
Dial Pad
Dials phone and fax
numbers, and can be
used as a keyboard for
entering information
into the MFC.
7
Shift
Use this key to access
“13” through “24” One
Touch keys.
2428 171819202122
27 26
MFC 1970MC
Hold
1
GHI JKL MNO
4
PQRS TUV WXYZ
7
25
24
23
Function ClearSet Resolution
ABC DEF
3
2
5
6
9
8
0
6 7
66
8
One Touch Dial Keys
These twelve keys give
01
02
13
14
05
06
18
17
09
10
22
21
Shift
77
8
Fine
Photo
S.Fine
you instant access to
previously stored
phone numbers.
Copy
9
Makes a copy.
10
Stop
Stops a fax, cancels an
operation, or exits
from function mode.
Start
11
Starts an operation,
such as sending a fax.
Enlarge/Reduce
12
Use this key to enlarge or reduce copies depending on
the ratio you select: 150%,
125%, 120%, 100%, 93%,
87%, 75% or 50%.
To reduce the image size automatically select AUTO.
Sort
13
Use this key when you
want multiple copies of
a multiple page original copied in order.
Play
14
Lets you listen to voice messages and outgoing messages, and print fax messages
stored in memory.
FAX
F/T
Mode Help LowQ.Scan
Tel-index
04
03
16
15
08
07
20
19
12
11
24
23
8
9
15
Erase
Lets you delete voice
messages, fax messages
or all messages.
16
Record
Lets you record Outgoing Message (OGM),
memos and telephone
calls, and store information for Message
Center Pro features.
17
Speaker Volume
Low High
You can press to decrease
or increase speaker volume during a call using
Speaker Phone or while
playing a message.
Help
18
Prints a quick reference
Help List.
Q. Scan
19
Lets you take advantage
of memory transmission.
MSG CTR Status
20
Indicator lights remind
you that you have voice
or fax messages in the
memory.
status
FAXVoice
FAX PRINTER COPIER SCANNER PC FAX
Sort
Record
Enlarge/
Reduce
Stop
Copy
9
10 11
Plain
Paper
FIVE
IN
ONE
- Speaker Volume High
Play
Erase
Start
21
Tel-index
Lets you look up numbers
stored in the dialing memory.
22
Mode
Use to select how MFC will
handle incoming calls.
23
Resolution
Sets the resolution when
you send a fax or make a
copy.
(Left Arrow)
24
(Right Arrow)
Moves the LCD cursor to
the left or right.
Clear
25
Deletes entered data or
backs up one step in
function procedure.
Function
26
Lets you access the function and programming
mode.
Set
27
Stores a function setting
into the MFC.
28
Liquid Crystal Display
LCD displays messages to
help you set up and operate your MFC.
16
15
14
13
12
2
CHAPTER TWO
n
Installatio
Caution
1
5
Never install telephone wiring during a lightning storm.
We recommend that this product be used with a surge protection device to
2
protect the product against lightning storms.
Never install a telephone jack in a wet location unless the jack is specifically
3
designed for a wet location.
Never touch telephone wires or terminals that are not insulated unless the
4
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
5
Avoid using a telephone (other than a cordless type) during an electrical
6
storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
7
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
8
equipment and should be easily accessible.
6
CHAPTER TWO
Packing List
Make sure you have the following items:
Telephone
Line Cord
Telephone
Handset
Paper Wire
Extension
Handset
Curled Cord
Document
Wire Extension
Document
Support
Owner’s
Manual
Multi-Function
Link CD-ROM*
Quick Reference
Card
Starter
Printing
Cartridge
(Up to 100 pages)
Paper Support
Remote Control
Access Card
Paper*
*........ For MFC 1870MC and MFC 1970MC only
Cable &
PC I/F Box*
INSTALLATION
Choosing a Location
Place your FAX/MFC on a flat, stable surface, such as a desk. Select a place that is
free of vibration and shocks. Locate the machine near a telephone jack and a
standard, grounded power outlet.
Avoid placing your FAX/MFC in a high-traffic area. Do not place near heaters, air
conditioners, water, chemicals, or refrigerators. Do not expose the FAX/MFC to
direct sunlight, excessive heat, moisture, or dust. Do not connect your FAX/MFC to
electrical outlets controlled by wall switches or automatic timers. Disruption of
power can wipe out information in the unit’s memory. Do not connect your FAX/
MFC to electrical outlets on the same circuit as large appliances or other
equipment that might disrupt the power supply. Avoid interference sources, such
as speakers or the base units of cordless phones.
7
Assembly
Attach the document support
Attach the document support and the document wire extension as shown in the
illustration below.
Document Support
OPEN Button
Document Wire
Extension
8
CHAPTER TWO
Attach paper support
Attach the paper wire extension.
1
Open the paper cover. Insert the paper support into the grooves of the cover
2
as shown.
Paper Wire
Extension
Paper Support
Install the printing cartridge
Push the OPEN button to open the top cover.
1
Remove the paper stopper from the printing cartridge.
2
White shaft
Blue shaft
Black Spool
Indented arrow
Paper Cover
Stopper
Turn the black spool on the right clockwise to tighten the ribbon, as shown.
3
INSTALLATION
9
Install the printing cartridge by inserting the indented
4
first and placing
the cartridge into its four holders.
ndented
OPEN button
Black Spool
Holder
Press down on both sides of the cover to close it securely.
5
The starter cartridge prints approximately 100 pages.
Install paper
The paper cassette can hold about 200 sheets of 20-lb. paper.
Open the cover of the paper holder.
1
Place up to 200 sheets of paper in the paper holder. Do not allow the level of
2
paper to pass the paper guides.
Close the paper cover.
3
Cover of
paper holder
Paper Guide
Paper Guide
10
CHAPTER TWO
Acceptable Paper
Size: Letter, Legal and A4
Weight: 17 lb. -24 lb.
Thickness: .0031 inches - .0039 inches
Connect the handset
Connect the curled handset cord to the bottom of the handset and the side of the
FAX/MFC.
*PC I/F jack is for use only with Multi-Func-
tion Link, which is included with the MFC
1870MC and MFC 1970MC, or with the optional software. If you have not purchased the
optional Multi-Function Link (also called
“Missing Link”) for your FAX 1570MC, then
ignore this jack.
Connect the power cord
When you connect the power, the screen displays 01/01 00:00 FAX.
NOTICE:
1) This fax must be grounded using a 3-prong plug.
2) Since the FAX/MFC is grounded through the power outlet, you can protect
yourself from potentially hazardous electrical conditions on the telephone line
by keeping the power to your FAX/MFC on when you connect it to a telephone
line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.
INSTALLATION
3) Lightning and power surges can damage this product! We recommend that
you use a quality surge protection device on the AC power line as well as on
the telephone line, or unplug the telephone line and electrical cords during a
lightning storm.
Connect the telephone line
Connect one end of the telephone line cord to the jack labeled LINE on the left
side of the FAX/MFC. Connect the other end to a modular wall jack.
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that
pass incoming calls to each other if they are busy. The calls are usually passed
down or “rolled over” to the next available phone line in a preset order.
11
Your FAX/MFC can work in a roll over system as long as it is the last number in
the sequence, so the call cannot roll away. Do not put the FAX/MFC on any of the
other numbers; when the other lines are busy and a second fax call is received,
the fax call is transferred to a line that does not have a fax machine. Your FAX/
MFC will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on
the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or
combined into one jack (RJ14). Your FAX/MFC must be plugged into an RJ11
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may
contain 4 wires (black, red, green, yellow). To test the type of jack, plug in a
two-line phone and see if it can access both lines. If it can, you must separate the
line for your FAX/MFC.
12
CHAPTER TWO
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may
require assistance from the telephone company. You can change the wall outlets
from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet
installed and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,
Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the FAX/MFC into Line 2 of
the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
Installing FAX/MFC, External Two-Line TAD,
and Two-Line Telephone
When you are installing an external two-line telephone answering device (TAD)
and a two-line telephone, your FAX/MFC must be isolated on one line at both the
wall jack and at the TAD. The most common connection is to put the FAX/MFC on
Line 2. The back of the two-line TAD must have two telephone jacks: one labeled
L1 or L1/L2, and the other labeled L2. You will need at least three telephone line
cords, the one that came with your FAX/MFC and two for your external two-line
TAD. You will need a fourth line cord if you add a two-line telephone.
Place the two-line TAD and the two-line telephone next to your FAX/MFC.
1
Plug one end of the telephone line cord for your FAX/MFC into the L2 jack of
2
the triplex adapter. Plug the other end into the LINE jack on the left side of
the FAX/MFC.
Plug one end of the first telephone line cord for your TAD into the L1 jack of
3
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the
two-line TAD.
INSTALLATION
Plug one end of the second telephone line cord for your TAD into the L2 jack
4
of the two-line TAD. Plug the other end into the EXT. jack on the left side of
the FAX/MFC.
13
Triplex Adapter
.
Two Line External TAD FAX/MFC
You can keep two-line telephones on other wall outlets as always. There are two
ways to add a two-line telephone to the FAX/MFC’s wall outlet. You can plug the
telephone line cord from the two-line telephone into the L1+L2 jack of the
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the
two-line TAD.
Two Line Phone
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to
connect the FAX/MFC to a key system or a PBX (Private Branch Exchange), we
suggest that you contact the company that installed your telephone system and
ask them to connect the FAX/MFC for you. It is advisable to have a separate line
for the FAX/MFC. You can then leave the machine in FAX ONLY Mode to receive
faxes any time of day or night.
See
Easy Receive
pp. 34-35
As with all fax units, this machine must be connected to a two wire system. If your line
If the FAX/MFC is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
activated each time a telephone call is received.
has more than two wires, proper connection of the FAX/MFC cannot be made.
If you are installing the FAX/MFC to work with a PBX:
It is not guaranteed that the unit will operate correctly under all circum-
1
stances with a PBX. Any cases of difficulty should be reported first to the
company that handles your PBX.
14
CHAPTER TWO
If all incoming calls will be answered by a switchboard operator, it is
2
recommended that the Answer Mode be set to MANUAL. All incoming calls
should initially be regarded as telephone calls.
The unit may be used with either pulse or tone dialing telephone service.
3
Custom Features on Your Phone Line
If you have Ring Master, Voice Mail, an answering service, alarm system or any
other custom feature on your telephone line, it may create a problem in the
operation of your FAX/MFC.
Connecting an External
Telephone Answering Device (TAD)
Sequence
You might choose to connect an additional answering system. When you have an
external TAD on the same telephone line as the FAX/MFC, the TAD answers all
calls. The FAX/MFC “listens” for fax calling (CNG) tones. If it hears them, the
FAX/MFC takes over the call and receives the fax. If it doesn’t hear CNG tones, the
FAX/MFC lets the TAD continue playing your outgoing message so your caller can
leave you a voice message.
The TAD must answer within 4 rings (the recommended setting is 2 rings). The
FAX/MFC cannot hear CNG tones until the TAD has answered the call, and with 4
rings there are only 8-10 seconds of CNG tones left for the fax “handshake.”
Make sure you carefully follow instructions in this manual for recording your
outgoing message. Do not use a “toll-saver” ring setting on the TAD.
INSTALLATION
Do not connect a TAD elsewhere on the same phone line—your FAX/MFC and
TAD will both try to control the line.
15
Connections
The external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled
EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack.
Plug the telephone line cord from the wall jack into the left side of the FAX/
1
MFC, in the jack labeled LINE.
Plug the telephone line cord from your TAD into the left side of the FAX/MFC,
2
in the jack labeled EXT. (Make sure this cord is connected to the TAD at the
TAD’s telephone line jack, and not its telephone set jack.)
Set your external TAD to 4 rings or less. (The FAX/MFC’s Ring Delay setting
3
does not apply).
Record the outgoing message (see below).
4
Set the TAD to answer calls.
5
Set Message Storage (
6
Set the Answer Mode to MC:MSG CTR.
7
Function
, 8, 1) to VOICE:EXT..
16
CHAPTER TWO
Outgoing Message (OGM) on External TAD
Timing is important in recording this message. The message sets up the way your
external TAD handles both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This allows
1
your FAX/MFC time to listen for the fax CNG tones of automatic
transmissions before they stop.)
Limit your speaking to 20 seconds.
2
End your 20-second message by giving your Remote Activation Code for
3
people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
Connecting an External Telephone
Your FAX/MFC is equipped with a handset that you can use as a regular phone.
However, you can also connect a separate telephone (or telephone answering
device) directly to your FAX/MFC.
5 1.”
Connect the modular plug on the telephone’s line cord to the jack labeled EXT.
on the left side of the FAX/MFC.
Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN USE,”
and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the
external phone and switch to the fax, press
Speaker Phone
.
CHAPTER THREE
Fax
Settings
3
Fax Settings
Setting Dialing Mode (Tone/Pulse)
17
Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing service. If
you have pulse (rotary) dialing service, you need to change the dialing mode.
Function
Press
1
Use or to select dialing mode.
2
Press
3
Press
4
Setting Date and Time
Your FAX/MFC displays the date and time, and prints it on every fax you send.
In the event of a power failure, the FAX/MFC maintains date and time
information for about one hour. All other settings remain unaffected.
Press
1
Enter the last two digits of the year. The screen displays your entry, then
2
prompts you to enter the month.
, 6, 1. The screen prompts you to select TONE or PULSE.
DIALING:TONE
DIALING:PULSE
Set
when the screen displays the dialing mode you want.
Stop
.
Function
, 7, 1. The screen prompts you to enter the year.
ENTER YEAR:XX
ENTER MONTH:XX
18
CHAPTER THREE
3
4
5
6
7
Setting Station ID
See
Composing
Electronic
Cover Page
p. 46
See
Entering
Text
pp. 18-19
You can store your name, fax number, and telephone number to be printed on the
fax Cover Page, and on all fax pages.
1
2
3
4
5
Enter two digits for the month (for example, enter 09 for September, or 10 for
October). The screen displays your entry, then prompts you to enter
the day.
ENTER DAY:XX
Enter two digits for the day (for example, 06). The screen displays your entry,
then prompts you to set the time.
ENTER TIME:XX:XX
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM).
Wait two seconds.
Stop
Press
whenever the FAX/MFC is standing by.
Press
. The screen now displays the date and time you set, and displays it
Function
, 7, 4. The screen prompts you to enter your fax number.
FAX:
Enter your fax number (up to 20 digits). The screen displays your entry.
Set
Press
. The screen prompts you to enter your telephone number.
TEL:
Enter your telephone number (up to 20 digits). If your telephone number
and fax number are the same, enter the same number again.
Set
Press
. The screen prompts you to enter your name or your company name.
NAME:
Use the dial pad to enter your name (up to 20 characters). (You can use the
6
chart on page 19 to help you enter letters.)
Set
Press
7
Press
8
to confirm.
Stop
. The screen returns to the date and time.
Entering Text
When you are setting certain functions, such as the Station ID, you may need to
enter text into the FAX/MFC. Most number keys have three or four letters printed
above them. The keys for 0, #, and don’t have printed letters because they are
used for special characters.
FAX SETTINGS
By pressing the appropriate number key the correct number of times, you can
access the character you want.
Press Key one time two times three times four times
19
2
3
4
5
6
7
8
9
ABC
DE F
GHI
JKL
MN O
PQRS
TUV
WX Y Z
Inserting spaces
If you want to enter a blank space, press twice.
Making corrections
If you entered a letter incorrectly and want to change it, press to move the
cursor after the last correct letter. Then press
Clear
; all letters to the right of the
cursor are deleted. Re-enter the correct text and/or digits.
Repeating letters
If you need to enter a character assigned to the same key as the previous
character, press to move the cursor to the right.
Special characters and symbols
Press for (space) ! “ # $ % & ’ ( ) * + , - . /
Press # for : ; < = > ? @ [ ] ^ _
Press Ø for Ä Ë Ö Ü À Ç È É 0
20
CHAPTER THREE
NOTICE: The Telephone Consumer Protection Act of 1991 makes it unlawful for
any person to use a computer or electronic device to send any message via a
telephone fax machine unless such message clearly contains, in a margin at the
top or bottom of each transmitted page, or on the first page of the transmission,
the date and time it is sent and an identification of the business or other entity or
other individual sending the message and the telephone number of the sending
machine or such business, other entity, or individual. In order to program this
information into your FAX/MFC, you should complete the steps described on page
18 and 19.
■ The telephone number you enter is used only for Call Back Message and
Cover Page features.
See
ALL DIAL
Report
p. 83
■ If you do not enter a fax number, no additional information can be entered.
■ To enter a space, press once between numbers and twice between
characters.
■ If your Station ID has already been programmed, the screen prompts “1” to
make a change, or “2” to exit without changing.
Storing One Touch Dial Numbers
You can store 24 fax/phone numbers that you can dial by pressing one key. You
can also store names with these numbers. When you press a One Touch dial
location, the screen displays the name or number as the call is dialed.
One Touch keys are not the dial pad keys. They are the 12 keys (number
01-24) located to the right of the dial pad. One Touch Numbers 13-24 are
accessed by holding down
key.
Function
Press
1
Press the One Touch key where you want to store a number. (One Touch key
2
01
is pre-programmed for Brother Fax-Back System (USA only). You can
, 4, 1.
override it if you wish.) The screen displays the location you selected.
Shift
when you press the appropriate One Touch
Enter a number (up to 20 digits). If you want to enter a pause in the
3
dialing sequence (to wait for an “outside line,” for example), press
Redial/Pause
as you’re entering digits. Pressing
Redial/Pause
enters a 3.5-second
pause when the number is dialed, and a dash appears on the screen.
Set
Press
4
. The screen prompts you to enter a name for this number.
NAME:
Use the dial pad to enter the name (up to 15 characters). You can use the
5
chart on page 19 to help you enter letters—OR—Go to Step 6 to store the
number without a name.
FAX SETTINGS
Set
Press
6
FAX a fax only number
TEL a telephone (voice) number
F/T both a fax and telephone (voice) number
CHAIN a number (usually an access code) for chain dialing.
Press
7
Return to Step 2 to store another One Touch number—OR—Press
8
exit.
When you dial an AUTO DIAL number, the screen displays the name you’ve
stored, or, if you haven’t stored a name, the number you’ve stored .
If you need to store a pause longer than 3.5 seconds, please call Brother Customer
Service at 1-800-284-4329 in the USA, or 1-800-853-6660 from within Canada.
. The screen prompts you to select the type of number this is. Use
or to select the type you want.
Set
.
Stop
to
21
You can use chain dialing to store long dialing sequences. For example, to store
9 1 201 555 1234 987 65 4321, divide the number into 2 parts. Store the
first part as a Chain type number (this tells the system that the dialing sequence is
not complete).
CHAIN—9 1 201 555 1234
The last part of the One Touch number must be stored as any of the other
following 3 types.
FAX or F/T or TEL—987 65 4321
Now, when you dial, just press the two keys (one after the other, in order) where
you’ve stored the two parts of the number.
If you are using Chain Dialing with a credit card number, do not send an
electronic cover page. The credit card number will appear on it.
One Touch Dialing
Pick up the handset—OR—Press
1
When you hear a dial tone, press the One Touch key of the location you
2
want to call.
If you try to use a One Touch location with no number stored in it, you hear a
warning sound, and the screen displays NOT REGISTERED. The display returns
to normal after 2 seconds.
Speaker Phone
.
22
CHAPTER THREE
Storing Speed Dial Numbers
You can store Speed Dial numbers, when you dial by pressing only three keys. Model
MFC 1870MC has 36 Speed Dial locations, Models FAX 1570MC and MFC 1970MC
have 100. Even if you lose electrical power, numbers stored in memory will not be
lost.
Press
1
Use the dial pad to enter a 2-digit location. (For model MFC 1870MC, enter 01
2
- 36.) (For models FAX 1570MC and MFC 1970MC, enter 00 - 99.)The screen
displays your entry, then prompts you to enter the number you’re storing.
Function
, 4, 2. The screen prompts you to enter a location.
SPEED-DIAL? #
Enter the number (up to 20 digits).
3
Press
4
ENTER & SET
Set
. The screen now prompts you to store a name with this number.
NAME:
Use the dial pad to enter the name (up to 15 characters). You can use the
5
#05
chart on page 19 to help you enter letters—OR—Press
to store the number without a name.
Set
Press
6
The screen prompts you to select the type of number this is. Use or to
7
select the type you want.
Press
8
Return to Step 2 to store another Speed Dial number—OR—Press
9
.
FAX a fax number
TEL a telephone (voice) number
F/T both a fax and telephone number
CHAIN a number (usually an access code) for chain dialing.
Set
.
Set
and go to Step 7
Stop
to exit.
Speed Dialing
Pick up the handset—OR—Press
1
When you hear a dial tone, press
2
Speed Dial number.
Speaker Phone
Speed Dial
.
, then press the two-digit
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