Brother MFC-1811 User Manual

User’s Guide
DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815
Not all models are available in all countries.
Version 0
ARL/ASA/NZ
IMPORTANT
For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country.
Register your product
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your machine needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
Customer Service
Visit http://www.brother.com/ for contact information on your local Brother office.
Internet Addresses
Brother Global website: http://www.brother.com/ For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates
and Utilities: http://solutions.brother.com/
©2013 Brother Industries, Ltd. All rights reserved.
i

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?
Product Safety Guide
Quick Setup Guide Follow the instructions for setting up your
User’s Guide Learn the Fax (MFC-1810, MFC-1811 and
Software User’s Guide
Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
machine and installing the drivers and software for the operating system and connection type you are using.
MFC-1815 only), Scan and Copy operations. See troubleshooting tips and machine specifications.
Follow these instructions for Printing, Scanning, Remote Setup (MFC-1810, MFC-1811 and MFC-1815 only), PC-Fax (MFC-1810, MFC-1811 and MFC-1815 only), and using the Brother ControlCenter utility.
Printed / In the Box
Printed / In the Box
Printed / In the Box
(Windows® only) PDF file / installer CD-ROM / In the box
ii

Table of Contents

1 General information 1
Using the documentation....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Accessing Brother Utilities (Windows
Accessing the Software User’s Guide ...................................................................2
Viewing Documentation...................................................................................2
Control panel overview ..........................................................................................4
Menu and features for MFC models ......................................................................7
On-screen programming.................................................................................. 7
Menu table.......................................................................................................8
0.Initial Setup...................................................................................................9
1.General Setup ............................................................................................11
2.Fax..............................................................................................................13
3.Copy ...........................................................................................................18
4.Printer.........................................................................................................20
5.Print Reports...............................................................................................20
6.Machine Info ...............................................................................................21
Menu and features for DCP models ....................................................................22
On-screen programming................................................................................ 22
Menu table.....................................................................................................23
1.General Setup ............................................................................................23
2.Copy ...........................................................................................................25
3.Printer.........................................................................................................26
4.Machine Info ...............................................................................................26
Entering text (MFC-1810, MFC-1811 and MFC-1815) ........................................28
Ecology features.................................................................................................. 29
Deep Sleep mode..........................................................................................29
Auto Power Off (DCP-1510 and DCP-1511 only)..........................................29
Toner Settings .....................................................................................................29
Toner Setting (Continue mode) ..................................................................... 29
Receiving faxes in Continue Mode (MFC-1810, MFC-1811
and MFC-1815 only)..................................................................................30
®
8)..............................................................2
2 Paper Setting 31
Paper settings......................................................................................................31
Paper Type....................................................................................................31
Paper Size.....................................................................................................31
Acceptable paper.................................................................................................32
Paper capacity of the paper tray....................................................................32
3 Loading documents 33
How to load documents .......................................................................................33
Using the automatic document feeder (ADF) (MFC-1810, MFC-1811 and
MFC-1815) ................................................................................................33
Using the scanner glass ................................................................................ 33
iii
4 Sending a fax (MFC-1810, MFC-1811 and MFC-1815) 35
How to send a fax ................................................................................................35
Cancelling a fax in progress .......................................................................... 35
Broadcasting..................................................................................................36
5 Receiving a fax (MFC-1810, MFC-1811 and MFC-1815) 37
Receive modes ....................................................................................................37
Choosing the receive mode...........................................................................37
Receive Mode settings ........................................................................................38
Ring Delay .....................................................................................................38
F/T Ring Time (Fax/Tel mode only)...............................................................38
Fax Detect .....................................................................................................38
6 Dialling and storing numbers (MFC-1810, MFC-1811
and MFC-1815) 39
Storing numbers ..................................................................................................39
Storing Speed Dial numbers..........................................................................39
Changing or Deleting Speed Dial numbers ...................................................39
How to dial ...........................................................................................................40
Manual dialling...............................................................................................40
Speed dialling ................................................................................................40
Search ...........................................................................................................40
Redial ............................................................................................................40
Caller ID (MFC-1810 and MFC-1815 only)....................................................40
7 Using PC-FAX (MFC-1810, MFC-1811 and MFC-1815) 42
PC-FAX Receive (For Windows® only) ...............................................................42
PC-FAX sending..................................................................................................44
Sending a file as a PC-FAX...........................................................................44
8 Telephone and external devices (MFC-1810, MFC-1811 and
MFC-1815) 46
Voice operations (MFC-1815 only) ......................................................................46
Making a telephone call.................................................................................46
Hold ...............................................................................................................46
Connecting an external TAD (MFC-1810 and MFC-1811 only)...........................46
Connections...................................................................................................47
Recording an outgoing message (OGM).......................................................47
Multi-line connections (PABX) .......................................................................47
External and extension telephones......................................................................48
Connecting an external or extension telephone ............................................48
For Fax/Tel mode only...................................................................................48
Using a non-Brother cordless external handset ............................................48
iv
9 Making copies 49
How to copy.........................................................................................................49
ID COPY .............................................................................................................50
Double-sided ID copy .................................................................................... 50
One-sided ID copy.........................................................................................51
Other copies .......................................................................................................52
10 How to scan to a computer 54
Scanning a document as a PDF file using ControlCenter4 .................................54
Scanning using the SCAN key.............................................................................57
SCAN key settings.........................................................................................57
A Troubleshooting and other information 59
Consumable items............................................................................................... 59
Identifying your problem ......................................................................................61
Error and maintenance messages....................................................................... 62
If you are having difficulty with your machine ......................................................64
Telephone and Fax problems (MFC-1810, MFC-1811 and MFC-1815) .......64
Improving the print quality.................................................................................... 66
Document Jams (MFC-1810, MFC-1811 and MFC-1815) .................................71
Paper Jams..........................................................................................................72
Transferring your faxes or Fax Journal report (MFC-1810, MFC-1811 and
MFC-1815) ....................................................................................................... 74
Transferring faxes to another fax machine ....................................................74
Transferring faxes to your PC........................................................................ 74
Transferring the Fax Journal report to another fax machine ......................... 75
Cleaning and Checking the machine...................................................................75
B Specifications 76
General................................................................................................................76
Document Size ....................................................................................................78
Print media...........................................................................................................79
Fax....................................................................................................................... 80
Copy .................................................................................................................... 81
Scanner ............................................................................................................... 82
Printer ..................................................................................................................83
C Index 84
v
vi
NOTE

General information 1

WARNING
1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
1
Italics Italicized style emphasizes an
Courier New
Follow all warnings and instructions marked on the product.
machine's control panel or on the computer screen.
important point or refers you to a related topic.
Courier New font identifies the messages shown on the LCD of the machine.
1
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
Prohibition icons indicate actions that must not be performed.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Fire hazard icons alert you to the possibility of fire.
Most of the illustrations in this User's Guide show the MFC-1810.
1
Chapter 1

Accessing Brother Utilities (Windows® 8) 1

If you are using a tablet running Windows® 8, you can make your selections either by tapping the screen or by clicking with your mouse.
After the printer driver is installed, the
(Brother Utilities) appears on both
the Start screen and the desktop.
a Tap or click Brother Utilities either on
the Start screen or the desktop.

Accessing the Software User’s Guide 1

This User’s Guide does not contain all the information about the machine such as how to use the advanced features for Printer,
Scanner and PC-Fax to learn detailed information about these operations, read the Software User’s Guide
that is on the installer CD-ROM for Windows users.
Macintosh users can read the Software User’s Guide by downloading it from the Brother Solutions Center (http://solutions.brother.com/
1
MFC-1810, MFC-1811 and MFC-1815

Viewing Documentation 1

Viewing Documentation (Windows®) 1
(Windows® 7/Windows Vista®/Windows® XP)
1
. When you are ready
).
®
b Select your machine.
c Choose the function you want to use.
2
To view the documentation, from the
(Start) menu, select All Programs, Brother, MFC-XXXX or DCP-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.
(Windows
Click (Brother Utilities), and then
click the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.
If you have not installed the software, you can find the documentation on the installer CD-ROM by following the instructions below:
®
8)
a Turn on your computer. Insert the
NOTE
installer CD-ROM into your CD-ROM drive.
If the Brother screen does not appear, go to Computer (My Computer).
General information
1
(For Windows
Explorer) icon on the taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click start.exe.
®
8: Click the (File
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu will appear.
d Click User’s Guides. e Click PDF/HTML documents. If the
country screen appears, choose your country, and then click the document you want to read.
3
Chapter 1
1 2 4
6 5
3
06/18 10:00 Fax Only Fax

Control panel overview 1

The illustrations of the control panel in this User’s Guide show the MFC-1810.
1 On/Off
Press to turn the machine on. Press and
hold down to turn the machine off.
2 Hook (MFC-1810 and MFC-1811 only) or
Hook/Hold (MFC-1815 only)
Press before dialling if you want to make sure a fax machine will answer, and then press Start.
(MFC-1815 only) Lets you place telephone calls on hold.
Redial
You can redial the last 20 numbers called.
Pause
Inserts a 3.5 second pause when programming speed dial numbers or when dialling a number manually.
Resolution
Sets the resolution when sending a fax.
3 Mode keys:
FAX
Puts the machine in FAX mode. Fax mode is the default mode.
SCAN
Puts the machine in SCAN mode.
COPY
Puts the machine in COPY mode.
4LCD
Displays messages to help you set up and use your machine.
52in1(ID)Copy
You can copy your Identification card both sides onto one page with the original size.
6Options
You can quickly and easily choose temporary settings for copying.
4
General information
7 8 9
10
4
06/18 10:00 Fax Only Fax
1
7 Menu keys:
Clear
Deletes entered data or lets you cancel the current setting.
Menu
Lets you access the Menu to program your settings in the machine.
OK
Lets you store your settings and confirm LCD messages on the machine.
Volume keys:
d or c Press to scroll backwards or forwards through
menu selections. Press to change the volume when in fax or standby mode.
a or b Press to scroll through the menus and options.
Address Book
Lets you access speed dial numbers directly.
8Dialpad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
(MFC-1815 only) The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone call (not available in New Zealand).
9Stop/Exit
Stops an operation or exits from a menu. Press this key to cancel the print job.
10 Start
Lets you start sending faxes, scanning or making copies.
5
Chapter 1
DCP-1510 and DCP-1511
1
Stack Copies:01 100% nnonn Auto
2 3 4 5
1LCD
Displays messages to help you set up and use your machine.
2 Menu keys:
Menu
Lets you access the Menu to program your settings in the machine.
Clear
Deletes entered data or lets you cancel the current setting.
OK
Lets you store your settings and confirm LCD messages on the machine.
b or a Press to scroll through the menus and options.
8 7
3 SCAN
Puts the machine in SCAN mode.
4On/Off
Press to turn the machine on. Press
and hold down to turn the machine off.
5Stop/Exit
Stops an operation or exits from a menu. Press this key to cancel the print job.
6Start
Lets you start making copies or scanning.
7Copy Options
You can quickly and easily choose temporary settings for copying.
82in1(ID)Copy
You can copy your Identification card both sides onto one page with the original size.
6
6
Menu and features for
General information
MFC models 1

On-screen programming 1

Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.
How to access the menu mode 1
a Press Menu. b Choose an option.
Press 0 for Initial Setup menu.Press 1 for General Setup menu.Press 2 for Fax menu.Press 3 for Copy menu.Press 4 for Printer menu.Press 5 for Print Reports menu.Press 6 for Machine Info. menu.
Press 9 for Service menu.
1
This will appear only when the LCD shows an error message.
You can also scroll through each menu level by pressing a or b for the direction you want.
1
1
c Press OK when the option you want
appears on the LCD. The LCD will then show the next menu level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an option, the LCD will show Accepted.
f Press Stop/Exit to exit Menu mode.
7
Chapter 1

Menu table 1

Using the menu table, you can change the settings in your machine by pressing the number keys or a and b and OK.
Press Menu, and then according to what is shown on the LCD, press the number keys or a and b to highlight different menu options. Press OK to select an option.
In the below example, the ring volume setting is changed from Med to Low.
1.General Setup
Level 2
3.Volume 1.Ring Low
Level 3 Descriptions 1 Options
a Press Menu. b Press 1 to choose General Setup. c Press 3 to choose Volume. d Press 1 to choose Ring. e Press a or b to display Low. f Press OK. g Press Stop/Exit.
Adjust the ring
volume.
Med*
High
Off
8
General information
0.Initial Setup 1
0.Initial Setup
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Receive Mode
2.Date&Time 1.Date&Time Puts the date and
The factory settings are shown in Bold with an asterisk.
You can choose the
receive mode that best suits your needs.
time on the LCD and in headings of faxes you send if you set up the station ID.
Fax Only* Your machine
automatically answers every call as a fax. Fax Only is displayed on the LCD when set.
Fax/Tel Your machine
controls the line and automatically answers every call. If the call is not a fax, the phone will ring for you to pick up the call. Fax/Tel is displayed on the LCD when set.
External TAD (MFC-1810 and MFC-1811)
Manual You control the
Year: Enter the last two
Month: Enter the two digits
Day: Enter the two digits
Your external telephone answering device (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are automatically printed. External TAD is displayed on the LCD when set.
phone line and must answer every call yourself. Manual is displayed on the LCD when set.
digits of the year. (e.g. Enter 1, 3 for
2013.)
for the month. (e.g. Enter 0, 1 for January.)
for the day. (e.g. Enter 0, 1 for 1st.)
1
37
9
Chapter 1
0.Initial Setup (continued)
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
2.Date&Time
(Continued)
3.Station ID Sets up your name
4.Tone/Pulse
(not available in New Zealand)
4.Dial Tone
(for New Zealand)
5.Dial Tone
The factory settings are shown in Bold with an asterisk.
1.Date&Time
(Continued)
2.Daylight Save
Chooses the dialling
You can shorten the
Set the machine to change for Daylight Saving Time.
and fax number to appear on each page you fax.
mode.
dial tone detect pause.
Time: Enter the time in 24-
hour format. (e.g. Enter 1, 5, 2, 5 for 15:25.)
On It will reset the time
forward one hour.
Off It will reset the time
backward one hour.
Fax: Enter your fax
number (up to 20 digits).
Tel: Enter your telephone
number (up to 20 digits). If your telephone number and fax number are the same, enter the same number again.
Name: Enter your name (up
to 20 characters).
Tone* Your machine comes
set for Tone dialling service.
Pulse If you have Pulse
dialling service (rotary), you need to change the dialling mode.
Detection Your machine will
dial as soon as it detects a dial tone.
No Detection* When you send a fax
automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number.
28
10
0.Initial Setup (continued)
General information
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
5.Dial Prefix
(for New Zealand)
6.Dial Prefix
6.Reset
(for New Zealand)
7.Reset
The factory settings are shown in Bold with an asterisk.
1.Address & Fax
2.All Settings
Sets a prefix number that will always be added before the fax number every time you dial.
Restores all stored phone numbers and fax settings.
Restores all the machine settings to factory default.
Enter the prefix
number (up to 5 digits) on the dial pad, and then press OK.
The dial prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your phone system requires a 9 to dial an outside number this setting will automatically dial 9 for every fax you send.
1.Reset
2.Exit Cancel restore and
exit the menu.
1.Reset
2.Exit Cancel restore and
exit the menu.
1
1.General Setup 1
1.General Setup
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Mode Timer You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode.
The factory settings are shown in Bold with an asterisk.
0 Sec Return to the fax
30 Secs Return to the fax
1 Min
2 Mins*
5 Mins Off The machine will stay
mode at once.
mode after the time you choose.
in the mode you used last.
11
Chapter 1
1.General Setup (continued)
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
2.Paper 1.Paper Type Plain*
Recycled Paper
2.Paper Size Sets the size of the
3.Volume 1.Ring Adjusts the ring
2.Beeper When the beeper is
3.Speaker Adjusts the speaker
4.Ecology 1.Toner Save You can save toner
5.LCD Contrast
6.Scan Size Adjusts the scan area
The factory settings are shown in Bold with an asterisk.
Adjusts the contrast
paper in the paper tray.
volume.
on,the machine will beep when you press a key, make a mistake, or after you send or receive a fax.
volume.
using this feature.
of the LCD.
to the size of the document.
A4*
Letter
Legal
Folio
Low
Med*
High
Off
Low
Med*
High
Off
Low
Med*
High
Off On Increases the page
yield of the toner cartridge. When you set Toner Save to On, print appears lighter.
Off*
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
A4*
Letter
Press c to make the LCD darker. Or press d to make the LCD lighter.
31
31
12
1.General Setup (continued)
General information
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
7.Replace
Toner
The factory settings are shown in Bold with an asterisk.
Sets the machine to
continue or stop printing after the LCD shows Replace
Toner.
Continue The machine will
continue printing. Replace the toner cartridge with a new one after the LCD shows Toner Ended.
Stop* The machine will stop
printing. Replace the toner cartridge with a new one.
29
2.Fax 1
2.Fax
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Setup
Receive
(In FAX mode only)
The factory settings are shown in Bold with an asterisk.
1.Ring Delay The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes.
2.F/T Ring
Time
Sets the length of the fast double-ring time in Fax/Tel mode.
(00 - 10)
02*
(Example for Australia)
20 Secs
30 Secs*
40 Secs
70 Secs
(For New Zealand)
20 Secs
30 Secs*
40 Secs
55 Secs
If you have external or extension telephones on the same line as the machine, choose the maximum number of rings.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.
38
38
1
13
Chapter 1
2.Fax (continued)
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Setup Receive
(In FAX mode only)
(Continued)
The factory settings are shown in Bold with an asterisk.
3.Fax Detect Receives fax messages without pressing Start. When Fax Detect is On, you can receive fax messages without pressing Start.
4.Auto
Reduction
5.Memory
Receive
The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2, 2).
Automatically stores any incoming faxes in its memory if it runs out of paper.
The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is available.
On* The machine can
receive a fax automatically, even if you answer the call.
Semi (MFC-1815) The machine will only
receive a fax call automatically if you answered it using the machine's handset.
Off If you are at the
machine and answer a fax call first by lifting the handset of an external telephone (MFC-1810 and MFC-1811 only) or the machine (MFC-1815 only), press Start.
On* If you choose On, the
machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper.
Off
On* Further incoming
faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray and press Start.
38
14
2.Fax (continued)
General information
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Setup Receive
(In FAX mode only)
(Continued)
2.Setup Send 1.Contrast Changes the
The factory settings are shown in Bold with an asterisk.
5.Memory Receive
(Continued)
6.Print Density
2.Fax Resolution
You can adjust the Print Density setting to make your printed pages darker or lighter.
lightness or darkness of faxes you send.
Sets the default resolution for outgoing faxes.
The quality of an outgoing fax can be improved by changing the Fax Resolution.
Off Further incoming
faxes will not be stored in memory. The machine will then stop automatically answering calls until fresh paper is put in the paper tray. To print the last fax you received, put fresh paper in the tray and press Start.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+ Auto* Auto will give the
Light If your document is
Dark If your document is
Standard* Suitable for most
Fine Good for small print
S.Fine Good for small print
Photo Use when the
Press c to make darker, press d to make lighter.
best results. It automatically chooses a suitable contrast for your document.
too light, choose Light.
too dark, choose Dark.
typed documents.
and transmits a little slower than Standard resolution.
or artwork and transmits slower than Fine resolution.
document has varying shades of grey or is a photograph. This has the slowest transmission time.
1
15
Chapter 1
2.Fax (continued)
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
2.Setup Send
(Continued)
3.Anti-Junk Fax (MFC-1810
and MFC-1815 only)
3.Address Book
(MFC-1811 only)
4.Address Book
(MFC-1810 and MFC-1815 only)
The factory settings are shown in Bold with an asterisk.
3.Overseas
Mode
1.Register If you do not want to
2.Delete Choose the number
3.Print
Report
1.Speed Dial Stores up to 99
If you are having difficulty sending a fax overseas due to a bad connection, then turning on Overseas Mode may help.
receive a fax/call from the specific numbers, you can register the numbers up to 100 to the Anti­Junk Fax list.
You need to apply for the Caller ID service at your local telephone company. You can not choose the numbers that is not stored in the Caller ID memory.
Speed Dial numbers.
Press (Address Book) twice and
enter the two digit Speed Dial number.
On Turn this feature on if
you are having difficulties sending faxes overseas. This feature will stay on for the next fax only.
Off* Keep this setting Off
when the network connection is good and you can send an overseas fax sucessfully.
Choose the number
you want to register to the Anti-Junk Fax
list by pressing
a and
b . Press OK and
then press 1.
you want to delete from the Anti-Junk
Fax list by pressing
b . Press OK and
and then press 1.
You can print a list of
registered fax/telephone numbers in the Anti­Junk Fax list.
a
16
2.Fax (continued)
General information
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
4.Report Setting
(MFC-1811 only)
5.Report Setting
(MFC-1810 and MFC-1815 only)
5.Remote Fax Opt
(MFC-1811 only)
6.Remote Fax Opt
(MFC-1810 and MFC-1815 only)
The factory settings are shown in Bold with an asterisk.
1.TransmissionYou can use the
Transmission Verification Report as proof that you sent a fax. This lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
2.Journal Period
1.PC Fax Receive
2.Print Document
Sets the interval for automatic printing of the Fax Journal.
The Fax Journal is a list of information about your last 200 incoming and outgoing faxes.
Sets the machine to send faxes to your PC. If you choose On, you can turn on the safety feature Backup Print.
If you turn on the PC­Fax Receive feature and your machine stores received faxes in memory, you can print a fax from the memory.
On Prints a report after
every fax you send.
On+Image Prints a report after
every fax you send. A portion of the fax's first page appears on the report.
Off* Prints a report if your
fax is unsuccessful due to a transmission error.
Off+Image Prints a report if your
Off If you set the interval
Every 50 Faxes* The machine will
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days On 42
Off*
fax is unsuccessful due to a transmission error. A portion of the fax's first page appears on the report.
to Off, you can still print the report manually from the Print Reports menu.
print the Journal when the machine has stored 50 jobs.
The machine prints the report at the selected time and then erases all jobs from its memory.
1
17
Chapter 1
2.Fax (continued)
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
6.Remaining Jobs
(MFC-1811 only)
7.Remaining Jobs
(MFC-1810 and MFC-1815 only)
0.Miscellane ous
The factory settings are shown in Bold with an asterisk.
You can check which
jobs are in the memory and lets you cancel scheduled jobs.
1.Compatibil
ity
2.Caller ID
(MFC-1810 and MFC-1815 only)
If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, adjust the equalization for compatibility to reduce the modem speed for fax operations.
View or print a list of the last 30 Caller IDs stored in the memory.
[XXX] Please follow the
prompts on the LCD.
Normal* Sets the modem
speed at 14400 bps.
Basic(for VoIP) Cuts the modem
speed to 9600 bps and turns the error correction mode (ECM) off. If you regularly experience interference on your standard telephone line try this setting.
Display# The Caller ID of the
last call will appear on the display.
Print Report Prints the last thirty
calls in the Caller ID list.
36
40
3.Copy 1
3.Copy
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Quality You can choose the Copy resolution for your type of document.
The factory settings are shown in Bold with an asterisk.
18
Auto* Auto is the
recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
Text Suitable for
documents containing mainly text.
Photo Better copy quality
for photographs.
Receipt Suitable for copying
receipts.
3.Copy (continued)
General information
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
2.Brightness Adjusts the copy brightness for copies.
3.Contrast Adjust the contrast to help an image look sharper and more vivid.
4.ID Copy 1.Quality You can change the default settings for ID Copy.
2.Brightness -nnnno+
3.Contrast -
4.2in1/1in1 2in1* Allows you to use the
The factory settings are shown in Bold with an asterisk.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+ Auto* Auto is the standard
Lighter
The factory setting varies depending on your country.
-nnnon+*
-nnonn+
-nonnn+
-onnnn+
The factory setting varies depending on your country.
nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
1in1 Allows you to use the
Press c to increase the brightness or press d to decrease the brightness.
Press c to increase the contrast or press d to decrease the contrast.
mode for ordinary printouts. If you want to make it clearer, choose Lighter.
Press c to increase the brightness or press d to decrease the brightness.
Press c to increase the contrast or press d to decrease the contrast.
2 in 1 (ID) Copy key as a double- sided copy.
2 in 1 (ID) Copy key as a one-sided copy.
1
50
51
19
Chapter 1
4.Printer 1
4.Printer
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Print Options
2.Auto Continue
3.Reset Printer
The factory settings are shown in Bold with an asterisk.
1.Test Print Prints a test page.
If this setting is
enabled, the machine will automatically clear a paper size error, and will use the paper loaded in the paper tray.
Restores the printer
settings to the original factory default settings.
On*
Off Size mismatch is
1.Reset
2.Exit
displayed on the LCD and printing does not occur.
5.Print Reports 1
5.Print Reports
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.XMIT Verify 1.View on LCD You can use the Transmission Verification Report as proof that you sent a fax. This report lists
2.Print Report
2.Address
Book
The factory settings are shown in Bold with an asterisk.
1.Numeric Lists names and
2.Alphabetic Print in alphabetical
the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
numbers stored in the Speed Dial memory.
You can view the
Transmission Verification Report for your last 200 outgoing faxes.
Print the last report.
Print in numerical
order.
order.
20
5.Print Reports (continued)
General information
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
3.Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes.
(TX: transmit.) (RX: receive.)
4.User
Settings
The factory settings are shown in Bold with an asterisk.
Lists your settings.
6.Machine Info 1
6.Machine Info.
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Serial No. You can check the serial number of your machine.
2.Version 1.Main
3.Page
Counter
4.Parts Life 1.Toner You can check the
5.Reset Drum You can reset the
The factory settings are shown in Bold with an asterisk.
Version
You can check the
2.Drum You can check the
You can check the firmware version of your machine.
number of pages the machine has printed during its life.
percentage of Toner life that remains.
percentage of Drum life that remains.
drum counter when you replace the drum unit with a new one.
Total Displays the total
page count.
Fax/List Displays the page
counter for faxes and lists.
Copy Displays the page
counter for copies.
Print Displays the page
counter for printed pages.
a Reset 59
b Exit
1
21
Chapter 1

Menu and features for DCP models 1

On-screen programming 1

Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.
How to access the menu mode 1
a Press Menu. b Scroll through each menu level by
pressing a or b for the direction you want.
c Press OK when the option you want
appears on the LCD. The LCD will then show the next menu level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an option, the LCD will show Accepted.
f Press Stop/Exit to exit Menu mode.
22
General information

Menu table 1

Using the menu table, you can change the settings in your machine by pressing a and b and OK. Press Menu, and then according to what is shown on the LCD, press a and b to highlight different
menu options. Press OK to select an option. In the below example, the paper type setting is changed from Plain to Recycled Paper.
1.General Setup
Level 2
1.Paper 1.Paper Type Plain*
Level 3 Descriptions 1 Options
Recycled Paper
a Press Menu. b Press a or b to choose 1.General Setup.
Press OK.
c Press a or b to choose 1.Paper.
Press OK.
d Press a or b to choose 1.Paper Type.
Press OK.
1
e Press a or b to choose Recycled Paper.
Press OK.
f Press Stop/Exit.
1.General Setup 1
1.General Setup
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Paper 1.Paper Type Plain*
Recycled Paper
2.Paper Size Sets the size of the paper in the paper tray.
The factory settings are shown in Bold with an asterisk.
A4*
Letter
Legal
Folio
31
31
23
Chapter 1
1.General Setup (continued)
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
2.Ecology 1.Toner Save You can save toner using this feature.
2.Auto Power Off
3.LCD
Contrast
4.Replace
Toner
5.Reset 1.All
The factory settings are shown in Bold with an asterisk.
Adjusts the contrast
Sets the machine to
Settings
If the machine is in Deep Sleep mode for several hours, it will go into Power Off mode automatically.
To disable the Power Off mode, press and
hold .
of the LCD.
continue or stop printing after the LCD shows Replace Toner.
Restores all the machine settings to factory default.
On Increases the page
yield of the toner cartridge. When you set Toner Save to On, print appears lighter.
Off*
Off*
1 hour
2 hours
4 hours
8 hours
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+ Continue The machine will
Stop* The machine will stop
a Reset
b Exit Cancel restore and
Press a to make the LCD darker, or press b to make the LCD lighter.
continue printing. Replace the toner cartridge with a new one after the LCD shows Toner Ended.
printing. Replace the toner cartridge with a new one.
exit the menu.
29
29
24
General information
2.Copy 1
2.Copy
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Quality You can choose the Copy resolution for your type of document.
2.Brightness Adjusts the copy brightness for copies.
3.Contrast Adjust the contrast to help an image look sharper and more vivid.
4.ID Copy 1.Quality You can change the default settings for ID Copy.
2.Brightness -nnnno+
The factory settings are shown in Bold with an asterisk.
Auto* Auto is the
recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
Text Suitable for
Photo Better copy quality
Receipt Suitable for copying
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+ Auto* Auto is the standard
Lighter
The factory setting varies depending on your country.
-nnnon
+*
-nnonn+
-nonnn+
-onnnn+
The factory setting varies depending on your country.
documents containing mainly text.
for photographs.
receipts. Press a to increase
the brightness or press b to decrease the brightness.
Press a to increase the contrast or press b to decrease the contrast.
mode for ordinary printouts. If you want to make it clearer, choose Lighter.
Press a to increase the brightness or press b to decrease the brightness.
1
25
Chapter 1
2.Copy (continued)
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
4.ID Copy
(Continued)
The factory settings are shown in Bold with an asterisk.
3.Contrast -nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
4.2in1/1in1 2in1* Allows you to use the
1in1 Allows you to use the
Press a to increase the contrast or press b to decrease the contrast.
2 in 1 (ID) Copy key as a double- sided copy.
2 in 1 (ID) Copy key as a one-sided copy.
50
51
3.Printer 1
3.Printer
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Print Options
2.Auto Continue
3.Reset Printer
The factory settings are shown in Bold with an asterisk.
1.Test Print Prints a test page.
If this setting is
enabled, the machine will automatically clear a paper size error, and will use the paper loaded in the paper tray.
Restores the printer
settings to the original factory default settings.
On*
Off Size mismatch is
a Reset
b Exit
displayed on the LCD and printing does not occur.
4.Machine Info 1
4.Machine Info.
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
1.Serial No. You can check the serial number of your machine.
2.Version 1.Main
Version
The factory settings are shown in Bold with an asterisk.
You can check the firmware version of your machine.
26
4.Machine Info. (continued)
General information
Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page
3.Page Counter
4.User Settings
5.Parts Life 1.Toner You can check the
6.Reset Drum You can reset the
The factory settings are shown in Bold with an asterisk.
You can check the
number of pages the machine has printed during its life.
Lists your settings.
percentage of Toner life that remains.
2.Drum You can check the percentage of Drum life that remains.
drum counter when you replace the drum unit with a new one.
Total Displays the total
page count.
List Displays the page
counter for lists.
Copy Displays the page
counter for copies.
Print Displays the page
counter for printed pages.
a Reset 59
b Exit
1
27
Chapter 1

Entering text (MFC-1810, MFC-1811 and MFC-1815) 1

When setting certain menu selections, such as the Station ID and the name of a Speed Dial, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
Press number
Key on dial
pad
2 ABC2A 3 DEF3D 4 GH I 4G 5 JKL5J 6 MNO6M 7 PQRS7 8 TUV8T 9 WXYZ9
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters.
Making corrections
If you entered a character incorrectly and want to change it, press d or c to move the cursor to the incorrect character, and then press Clear.
Inputting repeated letters
To enter a letter on the same key as the previous letter, press c to move the cursor right before pressing the key again.
Inputting Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press
OK to choose it. The symbols and characters below will appear depending on your menu
selection.
once twice three times four times five times
Press l for (space) ! " # $ % & ’ ( ) l + , - . / m Press # for : ; < = > ? @ [ ] ^ _ Press 0 for Ä Ë Ö Ü À Ç È É 0
28
General information
NOTE

Ecology features 1

Deep Sleep mode 1

If the machine does not receive any jobs for a certain length of time, the machine will go into Deep Sleep mode automatically and the LCD will show Deep Sleep. The machine will wake up when it receives a fax (MFC-1810, MFC-1811 and MFC-1815 only) or a print job.
(For MFC-1815 only) Lifting the handset will also wake up the machine from Deep Sleep mode.

Auto Power Off (DCP-1510 and DCP-1511 only) 1

If the machine is in Deep Sleep mode for several hours, it will then go into Power Off mode automatically. Power Off mode is the lowest power consumption mode, which achieves a power consumption of approximately 0.28 W. To disable the Power
Off mode, press and hold .

Toner Settings 1

1

Toner Setting (Continue mode) 1

You can set the machine to continue printing after the LCD shows Replace Toner. The machine will continue printing until the LCD shows Toner Ended.
a (For MFC-1810, MFC-1811 and
MFC-1815) Press Menu, 1, 7 and go to step c.
(For DCP-1510 and DCP-1511) Press Menu and then press a or b to choose 1.General Setup. Press OK.
b Press a or b to choose 4.Replace
Toner.
Press OK.
c Press a or b to choose Continue or
Stop.
Press OK.
a Press Menu and then press a or b to
choose 1.General Setup. Press OK.
b Press a or b to choose 2.Ecology.
Press OK.
c Press a or b to choose 2.Auto Power
Off.
Press OK.
d Press a or b to choose how many hours
before the machine goes into Power Off mode. Choose 1 hour, 2 hours, 4 hours, 8 hours or Off. Press OK.
e Press Stop/Exit.
d Press Stop/Exit.
• If you continue printing in the Continue mode, the print may appear lighter.
• After replacing the toner cartridge with a new one, the Continue mode will go back to the default setting (Stop).
29
Chapter 1
NOTE

Receiving faxes in Continue Mode (MFC-1810, MFC-1811 and MFC-1815 only) 1

The machine can store received faxes in the memory if you choose Continue mode when the LCD shows Replace Toner. When received faxes are printed in Continue mode the LCD will ask if the print quality of the fax is OK. If the quality is not good, choose 2.No. The machine will keep the faxes stored in the memory so you can reprint them after you replace the toner cartridge with a new one. If the print quality is good, choose 1.Yes. The LCD will ask if you want to delete the printed faxes from the memory. If you choose not to delete them, you will be asked again after you replace the toner cartridge with a new one.
If you turn off the machine, faxes stored in the memory will be lost.
30
2

Paper Setting 2

Paper settings 2

Paper Type 2

a (For MFC-1810, MFC-1811 and
MFC-1815) Press Menu, 1, 2, 1 and go to step d.
(For DCP-1510 and DCP-1511) Press Menu and then press a or b to choose 1.General Setup. Press OK.
b Press a or b to choose 1.Paper.
Press OK.
c Press a or b to choose 1.Paper Type.
Press OK.
d Press a or b to choose Plain or
Recycled Paper.
Press OK.
e Press Stop/Exit.
e Press Stop/Exit.
2

Paper Size 2

a (For MFC-1810, MFC-1811 and
MFC-1815) Press Menu, 1, 2, 2 and go to step d.
(For DCP-1510 and DCP-1511) Press Menu and then press a or b to choose 1.General Setup. Press OK.
b Press a or b to choose 1.Paper.
Press OK.
c Press a or b to choose 2.Paper Size.
Press OK.
d Press a or b to choose A4, Letter,
Legal, Folio.
Press OK.
31
Chapter 2
IMPORTANT
1
1

Acceptable paper 2

Print quality may vary according to the type of paper you are using.

Paper capacity of the paper tray 2

Paper size A4, Letter, Legal, Folio Paper types Plain paper,
Recycled paper
No. of sheets up to 150 (80 gsm) Paper weight 65 - 105 gsm
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine’s fusing process 200 C.
Types of paper to avoid 2
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
32
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
3
(1)

Loading documents 3

How to load documents

You can send a fax (MFC-1810, MFC-1811 and MFC-1815 only), make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.

Using the automatic document feeder (ADF) (MFC-1810, MFC-1811 and MFC-1815) 3

The ADF can hold up to 10 pages and feeds each sheet individually. We recommend you use standard 80 gsm paper and always fan the pages before putting them in the ADF.
Document Sizes Supported 3
Size: A4, Letter, Legal, Folio
b Load your document face down, top
edge first in the ADF until the LCD
3
message changes.
c Adjust the paper guides (1) to fit the
width of your document.

Using the scanner glass 3

You can use the scanner glass to fax (MFC-1810, MFC-1811 and MFC-1815 only), copy or scan pages of a book, one page at a time.
3
How to load documents 3
a Lift up and unfold the ADF document
output support flap.
Document Sizes Supported 3
Length: Up to 300.0 mm Width: Up to 215.9 mm Weight: Up to 2.0 kg
How to load documents 3
a Lift the document cover.
33
Chapter 3
IMPORTANT
b Using the document guidelines on the
left and top, place the document face down in the upper left corner of the scanner glass.
c Close the document cover.
If the document is a book or is thick do not slam the cover or press on it.
34
NOTE
Sending a fax (MFC-1810,
4
MFC-1811 and MFC-1815)

How to send a fax 4

The following steps show you how to send a fax.
a Press FAX.
b Load your document.
If you are sending from the ADF:
After placing the document on the scanner glass, close the document cover.
• To use the scanner glass, the ADF must be empty.
• If you want to change the fax resolution, press b or Resolution and then press a or b or Resolution to choose the fax resolution.
c Enter the fax number. d Press Start to send a fax.
4
4
If you are sending from the scanner
glass:

Cancelling a fax in progress 4

Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling or sending, the LCD will ask you to confirm.
Dialing #XXX
1.Clear 2.Exit
Sending #XXX P01
1.Clear 2.Exit
Press 1 to cancel the fax.
35
Chapter 4

Broadcasting 4

Broadcasting lets you send the same fax message to more than one fax number. You can include Speed Dial numbers and up to 20 manually dialled numbers in the same broadcast.
Before you begin the broadcast 4
Speed Dial numbers must be stored in the machine's memory before they can be used in a broadcast. (See Storing Speed Dial numbers on page 39.)
How to broadcast a fax 4
a Load your document. b Enter a number.
Press OK. You can use a Speed Dial number, or a number manually entered using the dial pad. (See How to dial on page 40.)
c Repeat step b until you have entered
all the fax numbers you want to broadcast to.
The LCD will display the Broadcast job number followed by the fax number or name being dialled (for example, #001
0123456789). Press a or b to show the broadcast job number (for example, Broadcast#001).
b Press a or b to choose one of the
following:
Choose the fax number or name
being dialled, and press OK.
Choose the broadcast job number,
and press OK.
c Press 1 to cancel the fax number or
Broadcast job number you chose in step b, or press 2 to exit without cancelling. If you chose to only cancel the fax currently being sent in step b, the LCD will ask you if you want to cancel the broadcast job. Press 1 to clear the whole broadcast job or 2 to exit.
d Press Stop/Exit.
d Press Start.
After the broadcast is finished the machine will print a broadcast report to let you know the results.
Cancelling a Broadcast in progress 4
While broadcasting you can cancel the fax currently being sent or the whole broadcast job.
a (For MFC-1811)
Press Menu, 2, 6.
(For MFC-1810 and MFC-1815) Press Menu, 2, 7.
36
Receiving a fax (MFC-1810,
5
MFC-1811 and MFC-1815)

Receive modes 5

You must choose a receive mode depending on the external devices and telephone services you have on your line.

Choosing the receive mode 5

By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Menu table on page 8.)
Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the same line as the machine?
Yes
Are you using the voice message function of an external telephone answering device?
No
No
Fax Only
5
5
Do you want the machine to answer fax and telephone calls automatically?
To set the receive mode follow the instructions below:
a Press Menu, 0, 1. b Press a or b to choose the receive mode.
Press OK.
c Press Stop/Exit.
The LCD will display the current receive mode.
Manual
No
Fax/Tel
Yes
External TAD
Yes
37
Chapter 5
NOTE

Receive Mode settings 5

Ring Delay 5

The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes.

If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Fax Detect on page 38.)

a Make sure you are in FAX mode. b Press Menu, 2, 1, 1. c Press a or b to choose how many times
the line rings before the machine answers (02-10 for Australia, 01-10 for New Zealand, 00-10 for some countries). Press OK.
d Press Stop/Exit.
c Press a or b to choose how long the
machine will ring to alert you that you have a voice call. Press OK.
d Press Stop/Exit.
Fax Detect 5
If Fax Detect is On: 5
The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
(For MFC-1815) If Fax Detect is Semi:
The machine will only receive a fax call automatically if you answered it using the machine’s handset.
5

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.
Because the F/T ring is made by the machine, extension and external (MFC-1810 and MFC-1811 only) telephones will not ring.
a Make sure you are in FAX mode. b Press Menu, 2, 1, 2.
If Fax Detect is Off: 5
If you are at the machine and answer a fax call first by lifting the external handset (MFC-1810 and MFC-1811 only) or the machine (MFC-1815 only), press Start and then press 2 to receive a fax.
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.
• We do not recommend having a PC and a fax machine on the same line.
a Make sure you are in FAX mode. b Press Menu, 2, 1, 3. c Press a or b to choose On, Semi
(MFC-1815 only) or Off. Press OK.
d Press Stop/Exit.
38
Dialling and storing numbers
6
(MFC-1810, MFC-1811 and MFC-1815)

Storing numbers 6

You can set up your machine for easy dialling by storing Speed Dials. When you dial a speed dial number, the LCD shows the name, if you stored it, or the number.

Storing Speed Dial numbers 6

You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys
( (Address Book) twice, the two digit number and Start). The machine can store
99 Speed Dial numbers (01- 99).
a Press (Address Book) twice and
enter a two digit Speed Dial location number (01-99). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.
b Enter the telephone or fax number (up to
20 characters). Press OK.
c Do one of the following:
Enter the name using the dial pad
(up to 15 characters). For help entering characters, see Entering
text (MFC-1810, MFC-1811 and MFC-1815) on page 28.
Press OK.
Press OK to store the number
without a name.

Changing or Deleting Speed Dial numbers 6

You can change or delete a Speed Dial number that has already been stored.
a (For MFC-1811)
Press Menu, 2, 3, 1.
(For MFC-1810 and MFC-1815) Press Menu, 2, 4, 1. Enter the Speed Dial number you want to change or delete, then press OK.
b Do one of the following:
Press 1 to choose Change to edit the
number or name. Go to step c.
Press 2 to choose Clear to delete
all information in a Speed Dial number.
When Erase This Data? appears, press 1 to choose Yes to confirm. Go to step d.
c Edit the number or the name. When you
are finished editing, press OK.
d Press Stop/Exit.
6
6
d To store another Speed Dial number, go
to step a.
39
Chapter 6
NOTE
NOTE

How to dial 6

You can dial in any of the following ways.

Manual dialling 6

Use the dial pad to enter all the digits of the telephone or fax number.

Speed dialling 6

Press (Address Book) twice and enter the two digit Speed Dial number. (See Storing
Speed Dial numbers on page 39.)
c Press the dial pad key for the first few
letters of the name. (Use the chart on
Entering text (MFC-1810, MFC-1811 and MFC-1815) on page 28 to help you
enter letters.) Press OK.
d Press a or b to scroll until you find the
name you are looking for. Press OK.
e Press Start.
• If you do not enter a letter and press OK in step c, all registered names will appear. Press a or b to scroll until you find the name you are looking for.
• If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letters is not stored.

Redial 6

Two digit number
If the LCD shows Register Now? when you enter a Speed Dial number, it means that a number is not stored there.

Search 6

You can search alphabetically for names you have stored in the Speed Dial memories. (See Storing Speed Dial numbers on page 39.)
a Make sure you are in FAX mode.
b Press (Address Book).
Ensuring the line is not in use, press Redial to find the last 20 numbers you recently dialled. Press Redial or a or b to scroll until you find the number you want to call again. Press OK and then press Start to send a fax.

Caller ID (MFC-1810 and MFC-1815 only) 6

The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service shows the telephone number, or name if it is available, of your caller as the line rings.
Viewing the Caller ID List 6
Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the 31st call comes in to the machine, it replaces information about the first call.
40
Dialling and storing numbers (MFC-1810, MFC-1811 and MFC-1815)
a Press Menu, 2, 0, 2.
The screen displays the current setting.
b Press a or b to choose Display#.
Press OK. The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display. Go to step d.
c Press a or b to scroll through the Caller
ID memory to choose the Caller ID you want to view, and then press OK. The LCD will show the caller’s number and the date and time of the call.
d To finish viewing, press Stop/Exit.
6
41
IMPORTANT
Using PC-FAX (MFC-1810,
7
MFC-1811 and MFC-1815)
PC-FAX Receive (For Windows
If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.
Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. The LCD will show the number of stored faxes received, for example:
PC Fax Msg:001
When you start your PC and the PC-Fax Receiving software runs, your machine transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC.
Do one of the following:
(Windows Windows
From the (Start) menu, select
All Programs, Brother, MFC-XXXX, PC­FAX Receiving, and select Receive. (XXXX
is your model name.)
(Windows
®
XP, Windows Vista® and
®
7)
®
8)
®
only) 7
7
a (For MFC-1811)
Press Menu, 2, 5, 1.
(For MFC-1810 and MFC-1815) Press Menu, 2, 6, 1.
b Press a or b to choose On (or Off).
Press OK.
c The LCD shows a reminder to start the
PC-FAX Receive program on your computer. If you have started the PC­FAX Receive program, press OK. If you have not started the PC-FAX Receive program, see Software User’s Guide: PC-FAX receiving.
d Press a or b to choose On or Off.
Press OK.
e Press Stop/Exit.
• If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is transferred to your PC.
• The faxes stored in the machine’s memory will be deleted.
Click (Brother Utilities), and then
click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar and then click Receive.
Then, complete the following steps on your machine.
42
NOTE
• Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (See Software User’s Guide: PC-FAX receiving)
• If your machine has an error and is unable to print faxes from memory, you can use this setting to transfer your faxes to a PC. (See Transferring your faxes or Fax
Journal report (MFC-1810, MFC-1811 and MFC-1815) on page 74.)
• PC-Fax Receive is not supported in Mac OS.
Using PC-FAX (MFC-1810, MFC-1811 and MFC-1815)
7
43
Chapter 7
NOTE

PC-FAX sending 7

You can send a file created in any application on your PC as a standard fax.
• The PC-FAX software can only send Black & White fax documents in A4 size.
• Please install MFL-Pro Suite software, connect your machine and PC before using PC-FAX sending.

Sending a file as a PC-FAX 7

a Create a file in any application on your PC. b Click File, then Print.
The Print dialog box appears:
44
Using PC-FAX (MFC-1810, MFC-1811 and MFC-1815)
NOTE
NOTE
1
2
c Choose Brother PC-FAX as your printer, and then click Print.
The PC-FAX sending dialog box appears:
1Dial Pad
2 Address Book
7
d Enter a fax number using any of the following methods:
Use the dial pad to enter the number and then click the button.Click the Address Book button, and then choose a member or group from the Address
Book.
If you make a mistake, click All Clear to delete all the entries.
e To include a cover page, click Add Cover Page.
You can also click the cover page icon to create or edit a cover page.
f Click Start to send the fax.
• If you want to cancel the fax, click Cancel or press Stop/Exit on the machine's control panel.
• If you want to redial a number, click Redial to cycle through the last five fax numbers, and then click Start.
45
NOTE
Telephone and external devices
8
(MFC-1810, MFC-1811 and MFC-1815)

Voice operations (MFC-1815 only)

Voice calls can be made with the handset by using the dial pad or by pressing (Address
Book) twice and entering a two digit Speed Dial number.

Making a telephone call 8

a Pick up the handset.
b When you hear the dial tone, enter a
number using the dial pad or press (Address Book) twice and enter a two
digit Speed Dial number.
c Replace the handset to hang up.

Hold 8

Connecting an external TAD (MFC-1810 and
8
MFC-1811 only)
You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.
The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.
8
8
a Press Hook/Hold to put a call on Hold.
You can replace the handset without disconnecting the call.
b Pick up the machine’s handset to
release the call from Hold.
46
If you have problems receiving faxes, reduce the ring delay setting on your external TAD to one or two rings.
Telephone and external devices (MFC-1810, MFC-1811 and MFC-1815)
LINE
EXT.
1
1
(Example for Australia)
2

Connections 8

The external TAD must be connected as shown in the illustration below.
1TAD
2 Protective Cap
Before you connect an external TAD (telephone answering device), remove the protective cap (2) from the EXT. jack on the machine.
a Set your external TAD to one or two
rings. (The machine’s Ring Delay setting does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls. d Set the Receive Mode on your machine
to External TAD. (See Receive modes on page 37.)

Recording an outgoing message (OGM) 8

a Record 5 seconds of silence at the
beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
b Limit your speaking to 20 seconds.
For example: “After the beep, leave a message.”

Multi-line connections (PABX)8

Most offices use a central telephone system. Brother recommends that all our Fax/MFC machines are connected to a discreet (dedicated) line. Although a particular Private Automatic Branch Exchange (PABX) may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
While it is often relatively simple to connect a fax machine to a PABX, we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you.
Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.
8
47
Chapter 8
NOTE
NOTE
LINE
EXT.
1
2
3
(Example for Australia)

External and extension telephones 8

An external telephone is available only for MFC-1810 and MFC-1811.
Connecting an external or extension telephone 8
You can connect a separate telephone directly to your machine as shown in the diagram below.

For Fax/Tel mode only 8

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (fast double-ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset (MFC-1810 and MFC-1811 only) or the machine (MFC-1815 only), and then press
Hook or Hook/Hold to answer.

Using a non-Brother cordless external handset 8

If your non-Brother cordless telephone is connected to the telephone line cord (see

Connecting an external or extension telephone on page 48) and you typically carry

the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, lift the cordless handset and then go to the machine so you can press Hook or Hook/Hold to transfer the call to the cordless handset.
1 Extension telephone
2 External telephone
3 Protective Cap
Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.
When you are using an external telephone, the LCD shows Telephone.
48
Not all brands of cordless telephones are compatible for use with your machine.
9
NOTE

Making copies 9

How to copy 9

a (For MFC-1810, MFC-1811 and
MFC-1815) Press COPY.
b Load your document.
(For MFC-1810, MFC-1811 and
MFC-1815) If you are copying from the ADF:
After placing the document on the scanner glass, close the document cover.
To use the scanner glass, the ADF must be empty.
c (For MFC-1810, MFC-1811 and
MFC-1815) Use the dial pad to enter the number of copies you want (up to 99 copies).
(For DCP-1510 and DCP-1511) Press a or b to enter the number of copies you want.
d Press Start to copy.
9
If you are copying from the scanner
glass:
49
Chapter 9
NOTE
1

ID COPY 9

You can copy your identification card for both one-sided and double-sided.
Double-sided ID copy can copy both sides of your identification card onto one page, keeping the original card size.
The result of the double-sided ID copy is shown below.
• You can copy an identification card to the extent permitted under applicable laws. (See Product Safety Guide: Unlawful use of copying equipment (MFC and DCP only))
• For the ID Copy Settings, (For MFC-1810, MFC-1811 and
MFC-1815) See 3.Copy on page 18.
d (For MFC-1810, MFC-1811 and
MFC-1815) Press COPY.
(For DCP-1510 and DCP-1511) Press a or b to enter the number of copies you want.
e Press 2 in 1 (ID) Copy. f Place your identification card face down
at the Left (neither right side nor center) corner of the scanner glass.
(For DCP-1510 and DCP-1511) See
2.Copy on page 25.

Double-sided ID copy 9

1
a (For MFC-1810, MFC-1811 and
MFC-1815) Press Menu, 3, 4 and go to step c.
(For DCP-1510 and DCP-1511) Press Menu and then press a or b to choose 2.Copy. Press OK.
g (For MFC-1810, MFC-1811 and
h Press Start to scan.
4 mm or greater (top, left)
MFC-1815) Enter the number of copies you want.
b Press a or b to choose 4.ID Copy.
Press OK.
c Press a or b to choose 4.2in1/1in1.
Press OK. Press a or b to choose 2in1 for double­sided copy as a default. Press OK and then press Stop/Exit.
50
Making copies
1
i Turn over your identification card and
place it at the left side of the scanner glass.
1
4 mm or greater (top, left)
j Press Start to scan.
d (For MFC-1810, MFC-1811 and
MFC-1815) Press COPY.
e (For MFC-1810, MFC-1811 and
MFC-1815) Enter the number of copies you want.
(For DCP-1510 and DCP-1511) Press a or b to enter the number of copies you want.
f Place your identification card face down
on the scanner glass.
g Press 2 in 1 (ID) Copy.
9

One-sided ID copy 9

a (For MFC-1810, MFC-1811 and
MFC-1815) Press Menu, 3, 4 and go to step c.
(For DCP-1510 and DCP-1511) Press Menu and then press a or b to choose 2.Copy. Press OK.
b Press a or b to choose 4.ID Copy.
Press OK.
c Press a or b to choose 4.2in1/1in1.
Press OK. Press a or b to choose 1in1 for one­sided copy as a default. Press OK and then press Stop/Exit.
51
Chapter 9

Other copies 9

Make sure you are in COPY mode. Use the Options or Copy Options key to quickly set the following copy settings only for the next copy.
Press Menu selections Options
(MFC-1810, MFC-1811 and MFC-1815 only)
9
(DCP-1510 and DCP-1511 only)
9
Press a or b, then press OK
(MFC-1810, MFC-1811 and MFC-1815 only)
Press a, b, d or c, then press OK
(DCP-1510 and DCP-1511 only)
Press a or b, then press OK.
Quality Auto*
Stack/Sort Stack*
Brightness -onnnn+
Contrast -onnnn+
The factory settings are shown in Bold with an asterisk.
Text
Photo
Receipt
Sort
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
52
Making copies
Press Menu selections Options
(MFC-1810, MFC-1811 and MFC-1815 only)
9
Press a or b, then press OK
(DCP-1510 and DCP-1511 only)
9
Enlarge/Reduce 100%*
Page Layout Off(1 in 1)*
The factory settings are shown in Bold with an asterisk.
1
Auto sets the machine to calculate the reduction ratio that best fits the size of paper. Auto is only available when using the ADF.
2
"LGLiLTR" and "LGLiA4" are displayed on MFC models only.
(MFC-1810, MFC-1811 and MFC-1815 only)
Press a, b, d or c, then press OK
(DCP-1510 and DCP-1511 only)
Press a or b, then press OK.
200%
1
Auto
Custom(25-400%)
50%
78% LGLiLTR
83% LGLiA4
2
2
91% Full Page
94% A4iLTR
97% LTRiA4
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
9
53
NOTE

How to scan to a computer 10

10

Scanning a document as a PDF file using ControlCenter4

(For further information: See Software User’s Guide: Scanning)
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often.
a Load your document. b Do one of the following:
®
(Windows
Open ControlCenter4 by clicking (Start)/All Programs/Brother/XXX-XXXX
(where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows
Click (Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open.
XP, Windows Vista® and Windows® 7)
®
8)
10
54
c Choose Advanced Mode and then click OK.
How to scan to a computer
d Click File in the Scan tab.
10
55
Chapter 10
1
2
4
5
3
1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list. 5 You can choose the document size from the Document Size drop-down list.
e Click Scan.
The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
56
How to scan to a computer
NOTE

Scanning using the SCAN key 10

If you want to use this function, install the MFL-Pro Suite and connect the machine to your PC with a USB cable.
a Load your document. (See How to load documents on page 33.)
b Press (SCAN).
c Press a or b to choose Scan to PC.
Press OK.
d Press a or b to choose a scan type (File, E-mail or Image.)
Press OK.
e Press a or b to choose Start Scan.
Press OK.
f Press Start.
The machine starts the scanning process.

SCAN key settings 10

You can change your machine’s SCAN key settings using ControlCenter4.
a Do one of the following:
®
(Windows
Open ControlCenter4 by clicking (Start)/All Programs/Brother/XXX-XXXX
(where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows
Click (Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open.
XP, Windows Vista® and Windows® 7)
®
8)
b Click the Device Settings tab.
10
57
Chapter 10
1
2
4
5
3
c Click Device Scan Settings.
d Choose the File tab. You can change the default settings.
1 You can choose the file type from the drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list. 5 You can choose the document size from the Document Size drop-down list.
e Click OK.
58
IMPORTANT
NOTE
Troubleshooting and other
A
information

Consumable items A

The drum unit and toner cartridge are two separate consumables. Make sure both are installed as an assembly. For more information on how to replace the consumable items, see the instructions included with the drum unit for replacing the drum unit or see the instructions listed on the box of the toner cartridge for replacing the toner cartridge.
Toner cartridge Drum unit
Model Name: (For Asia) TN-1000 (For Oceania) TN-1070 (For India) TN-1020
Model Name: (For Asia) DR-1000 (For Oceania) DR-1070 (For India) DR-1020
A
• Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. The machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
• For best performance, use Brother Original drum and toner units. Printing with a third party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third party drum or toner unit.
• Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
A
59
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.
• Availability of toner cartridges differs from one country to another. Visit the Brother Solutions Center at http://solutions.brother.com/
or contact your local Brother office for further details.
60
Troubleshooting and other information

Identifying your problem A

First, check the following:
The machine's power cord is connected correctly and the machine is turned on.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer.
If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below:
Telephone and Fax problems (MFC-1810, MFC-1811 and MFC-1815) on page 64 Improving the print quality on page 66
If the machine is connected to a PC, depending on the error, a Popup application may appear on the PC.
Follow the instructions on the screen to resolve the error.
61
A

Error and maintenance messages A

The most common error and maintenance messages are shown below. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting
tips: Visit us at http://solutions.brother.com/
Error Message Cause Action
Cartridge Error Put the Toner Cartridge back in.
Comm.Error Poor telephone line quality
Cooling Down
Wait for a while
Disconnected The other person or other
Document Jam The document was not
Drum End Soon
Replace Drum
Out of Memory The machine’s memory is full. Fax sending or copy operation in process
The toner cartridge is not installed correctly.
Verify you are using a genuine Brother toner cartridge.
caused a communication error. The inside of the machine is
extremely hot.
person’s fax machine stopped the call.
inserted or fed correctly, or the document scanned from the ADF was too long.
It is time to replace the drum unit.
The drum unit counter was not reset when a new drum was installed.
.
Put the toner cartridge firmly into the drum unit, and then put is back in the machine.
Use only a genuine Brother Original drum unit and genuine Brother Original toner cartridge.
Try sending the fax again.
The machine will pause its current print job and go into Cooling Down mode. Wait until the machine is in Ready mode.
Try to send or receive again.
Pull the jammed paper out of the ADF unit. (MFC-1810, MFC-1811 and MFC-1815)
Replace the drum unit or reset the drum unit counter when a new drum is installed. (See the instructions that are supplied with the new drum unit.)
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try again.
Print operation in process
Press Stop/Exit. The machine will cancel
the print job and clear it from the memory.
Lower the print quality.
(See Software User’s Guide: Printing (for Windows
Macintosh))
®
) or Printing and Faxing (for
62
Troubleshooting and other information
NOTE
Error Message Cause Action
Self-Diagnostic The temperature of the fuser
unit does not rise to a specified temperature within the specified time.
The fuser unit is too hot.
Toner Low If the LCD shows Toner Low
you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.
Turn the machine off, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on.
Order a new toner cartridge now so a replacement toner cartridge will be available when the LCD shows Replace Toner or Toner Ended.
Turning off the machine will erase the fax data in the memory. To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report (MFC-1810, MFC-1811 and MFC-1815) on page 74.
A
63

If you are having difficulty with your machine A

2
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.

Telephone and Fax problems (MFC-1810, MFC-1811 and MFC-1815) A

If you cannot send or receive a fax, check the following:
3
1 Check the machine's power cord is connected correctly and the machine is turned on. 2 Connect one end of the telephone line cord to the area labelled "LINE," and then connect the
other end of the telephone line cord directly to a telephone wall socket.
If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine. Please contact your service provider for connection issues.
3 Check the receive mode.
For more information on setting the Receive mode, see Receive modes on page 37.
64
Troubleshooting and other information
4 Change the compatibility setting to Basic(for VoIP).
You may be able to send and receive faxes by lowering the connection speed.
a Press Menu, 2, 0, 1. b Press a or b to choose Basic(for VoIP). c Press OK. d Press Stop/Exit.
If, after trying all of the above the problem is still not resolved, turn the machine off, and then turn it on.
If you still cannot send or receive faxes after trying all of the above, check the FAQ on the Brother Solutions Center website (http://solutions.brother.com/
).
Troubleshooting for other problems
Question Answer
Cannot receive a fax. If you have a dedicated fax line and want your Brother machine to automatically
Can I set the machine not to print the Transmission Verification report?
Can I cancel the fax job? Press Stop/Exit to cancel the fax, or press Menu 2, 6 (for MFC-1811 only) or
Poor sending quality. Try changing your resolution to Fine or S.Fine, or clean the scanner. Sent faxes are blank. Make sure you are loading the document correctly. The document should be face
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction
answer all incoming faxes, you should choose Fax Only. Even if the Transmission Verification report is set to Off, a report is printed when
there is a communication error.
If the Journal Period is set to Off, Fax Journal are not printed.
Menu 2, 7 (for MFC-1810 and MFC-1815 only) to cancel the remaining jobs.
down when using the ADF or the scanner glass. See Loading documents on page 33.
fluid on the glass strip. See Clean the inside of the machine. on page 67.
A
65

Improving the print quality A

NOTE
2
3
Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources.
If you are having problems with print results, check the following: 1 The machine's environment.
Choose a location where the temperature remains between 10 C and 32.5 C and the humidity is between 20% to 80% (without condensation).
5
4
6
2 Acceptable paper is loaded in the paper tray.
See Acceptable paper on page 32.
3 The paper is loaded correctly in the machine.
Turning the paper over may help paper loading become smoother.
66
Adjusting the guide may help paper loading become smoother.
Troubleshooting and other information
4 Replace a toner cartridge or a drum unit.
For more information on how to replace the consumable items, see the instructions included with the drum unit for replacing the drum unit or see the instructions listed on the box of the toner cartridge for replacing the toner cartridge.
5 Clean the inside of the machine.
Cleaning the scanner glass
Clean the white plastic surface (1) and scanner glass (2).
(1)
(2)
(MFC-1810, MFC-1811 and MFC-1815) Clean the white bar (3) and the scanner glass strip (4).
(3)
(4)
A
67
Cleaning the corona wire
NOTE
Slide the green tab from left to right and right to left several times.
(5)
Be sure to return the tab to the home position (a) (5). If you do not, printed pages may have a vertical stripe.
Clean the drum unit if black or white dots appear on printed pages
Push down the lock lever and take the toner cartridge out of the drum unit.
68
Troubleshooting and other information
(1)
Turn the drum unit gear by hand while looking at the surface of the drum roller (1).
Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off.
A
69
6 Check the printer driver settings.
Try changing the Print Settings in the Basic tab.
If the paper is curled or the toner is not fixed well on the paper, you can adjust these settings in Improve Print Output. Click Other Print Options in the Advanced tab.
70
Troubleshooting and other information

Document Jams (MFC-1810, MFC-1811 and MFC-1815)

Follow the steps below to handle a document jam in the ADF.
a Open the ADF cover. b Pull the jammed document out.
c Close the ADF cover. d Lift the document cover.
f Insert a piece of stiff paper, such as
cardstock, into the ADF to push any small paper scraps through.
A
If the document rips or tears, be sure you remove all small paper scraps to prevent future jams.
g Close the document cover. h Press Stop/Exit.
e Pull the jammed document out to the
right.
A
71

Paper Jams A

(1)
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
a Turn the machine off. b Wait at least 15 minutes for the product
to cool down before you touch the internal parts of the product.
c Remove all paper loaded in the tray. d Use both hands to slowly pull out the
jammed paper.
e Open the scanner cover. The pull-arm
(1) on the left side of the machine will lock. Open the top cover.
f Slowly take out the drum unit and toner
cartridge assembly.
72
Troubleshooting and other information
WARNING
(1)
i Place the drum unit and toner cartridge
assembly back in to the machine.
HOT SURFACE
g Push down the lock lever and take the
toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit.
j Close the top cover.
After pulling the pull-arm (1) on the left side of the machine down, close the scanner cover using both hands.
h Put the toner cartridge back into the
drum unit until the lock lever lifts automatically.
k Load the paper back in to the tray.
Make sure that the paper is below the protruding section of the rear guide. Slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
l Turn the machine on.
A
73
Transferring your
NOTE

Transferring faxes to your PCA

faxes or Fax Journal report (MFC-1810, MFC-1811 and MFC-1815)
If the LCD shows:
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine on page 74 or Transferring faxes to your PC on page 74.)
You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring the Fax Journal report to another fax machine on page 75.)
If there is an error message on the machine’s LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.

Transferring faxes to another fax machine A

If you have not set up your Station ID, you cannot enter fax transfer mode. (See Station ID (Menu, 0, 3) on 0.Initial Setup.)
a Press Menu, 9, 0, 1. b Do one of the following:
If the LCD shows No Data, there are
no faxes left in the machine’s memory. Press Stop/Exit.
Enter the fax number to which faxes
will be forwarded.
You can transfer the faxes from your machine’s memory to your PC.
a Make sure that you have installed MFL-
Pro Suite and then turn on PC-FAX
A
Receiving on the PC. (See Software
User’s Guide: PC-FAX receiving)
Do one of the following: (Windows Windows
From the (Start) menu, select
All Programs, Brother, MFC-XXXX, PC-FAX Receiving, and select Receive. (XXXX is your model name.)
(Windows
Click (Brother Utilities), and
then click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar and then click Receive.
®
XP, Windows Vista® and
®
7)
®
8)
b Make sure that you have set PC Fax
Receive on the machine. (See PC-FAX
Receive (For Windows
on page 42.) If faxes are in the machine’s memory when you set up PC­Fax Receive, the LCD will ask if you want to transfer the faxes to your PC.
®
only)
c Do one of the following:
To transfer all faxes to your PC,
press 1. You will be asked if you want a backup print.
To exit and leave the faxes in the
memory, press 2.
d Press Stop/Exit.
c Press Start.
74
Troubleshooting and other information
WARNING

Transferring the Fax Journal report to another fax machineA

If you have not set up your Station ID, you cannot enter fax transfer mode. (See Station ID (Menu, 0, 3) on 0.Initial Setup.)
a Press Menu, 9, 0, 2. b Enter the fax number to which the Fax
Journal report will be forwarded.
c Press Start.

Cleaning and Checking the machine A

Make sure to read the guidelines in the Product Safety Guide before cleaning the machine.
Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.
(See Product Safety Guide: General precautions)
A
75
Specifications B
340 mm
385 mm
1
283 mm
B

General B

Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815 Printer Type Laser Print Method Electrophotographic Laser Printer Power Source 220 - 240 V AC 50/60 Hz
Power
Consumption
(Average)
Dimensions DCP-1510 and DCP-1511
Peak Approx. 1,080 W at 25 C
1
Printing Copying Ready Approx. 40 W at 25 C Deep
Sleep Power
Off
Approx. 380 W at 25 C Approx. 380 W at 25 C
Approx. 0.8 W Approx. 1.3 W
Approx. 0.28 W
23
Weights (with consumables)
255 mm
385 mm
MFC-1810, MFC-1811 and MFC-1815
1
For MFC-1815, the width is 456 mm.
7.0 kg 8.0 kg 8.3 kg
340 mm
76
Specifications
Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815
Noise Level
Sound Pressure
Sound
Printing
Printing
LPAm = 51 dB (A)
LWAd = 6.50 B (A)
Power
Temperature Operat
10 to 32.5 C
ing Storage
Humidity Operat
0 to 40 C 20 to 80% (without condensation)
ing
Interface
Storage
USB
10 to 90% (without condensation)
Hi-Speed USB 2.0
45
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2 metres long.
Support OS
Windows
®
Windows® XP Home Edition, Windows® XP Professional, Windows® XP professional x64 Edition, Windows Vista
®
, Windows® 7, Windows® 8
Mac OS Mac OS X v10.6.8, 10.7.x, 10.8.x
Consu mables
Toner Cartridge (Inbox)
(For DCP-1510, MFC-1810 and MFC-1815 for Asia) Approx. 1,000 pages A4 or Letter page
6
(For DCP-1510 and MFC-1810 for Oceania) Approx. 700 pages A4 or Letter page
6
(For DCP-1511 and MFC-1811 for India)
6
6
6
Toner Cartridge (Standard)
Model Name
Approx. 1,500 pages A4 or Letter page
(For Asia and Oceania) Approx. 1,000 pages A4 or Letter page
(For India) Approx. 1,500 pages A4 or Letter page (For Asia) TN-1000 (For Oceania) TN-1070
(For India) TN-1020
Drum Unit
Model Name
Approx. 10,000 pages A4 or Letter pages (1 page / job) (For Asia) DR-1000
(For Oceania) DR-1070
7
(For India) DR-1020
1
Measured when the machine is connected to the USB interface.
2
Power consumption varies slightly depending on the usage environment or part wear.
3
Measured according to IEC 62301 Edition 2.0.
4
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
5
Third-party USB ports are not supported.
6
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
7
Drum life is approximate and may vary by type of use.
B
77
Document Size B
Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815
ADF(automatic document feeder)
Scanner Glass One sheet per time

Document Size

Weight ADF 65 to 90 gsm
ADF A4, Letter, Legal, Folio Scanner
Glass
Scanner Glass
Up to 10 pages
Length: Up to 300.0 mm Width: Up to 215.9 mm
Up to 2.0 kg
78
Specifications

Print media B

Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815
Paper Input
Paper Output
Paper Tray
Face-Down Output Tray
Paper Type
Paper Size
Paper Weight
Maximum Paper Capacity
Plain Paper, Recycled Paper
A4, Letter, Legal, Folio
65 to 105 gsm
Up to 150 sheets of 80 gsm Plain paper
Up to 50 sheets of 80 gsm Plain Paper (face-down delivery to the face-down output paper tray)
79
B
Fax B
Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815 Modem Speed 14,400 bps (with Automatic Fallback) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels Resolution Horizontal 8 dot/mm
Vertical Standard: 3.85 line/mm
Fine: 7.7 line/mm — Photo: 7.7 line/mm — Superfine: 15.4 line/mm
Speed Dial 99 stations Automatic Redial 3 times at 5 minute intervals Memory Transmission
Out of Paper Reception
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Up to 400
Up to 400
1
pages
1
pages
80
Specifications

Copy B

Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815 Copy Width Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Resolution Up to 600 600 dpi
First Copy Out Time
1
From Ready mode and standard tray
1
Less than 16 seconds at 23 C / 230 V
81
B

Scanner B

Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815 Colour Yes
TWAIN Compliant
Yes (Windows X v10.6.8, 10.7.x, 10.8.x
WIA Compliant
Yes (Windows
ICA Compliant Yes (Mac OS X v10.6.8, 10.7.x, 10.8.x ) Colour
Depth
Colour 24 bit colour processing (Input)
24 bit colour processing (Output)
Greyscale 8 bit colour processing (Input)
8 bit colour processing (Output)
Resolution
Up to 19200
Up to 600 1200 dpi (optical)2 (from Scanner Glass) —
Scanning Width Max. 210 mm
1
For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista®, Windows® 7 and Windows
®
8 (resolution up to 19200  19200 dpi can be chosen by using the scanner utility)
®
XP/ Windows Vista® / Windows® 7 / Windows® 8 / Mac OS
®
XP / Windows Vista® / Windows® 7 / Windows® 8)
19200 dpi (interpolated)
1
)
Up to 600
2
600 dpi (optical)
2
(from ADF)
82
Specifications

Printer B

Model DCP-1510 DCP-1511 MFC-1810 MFC-1811 MFC-1815 Resolution Up to 2400 600 dpi (HQ1200 technology)
Print Speed
First Print Out Time
1
The print speed may vary depending on the type of document you print.
2
From Ready mode and standard tray
1
2
Up to 20 pages/minute (A4 size) Up to 21 pages/minute (LTR size)
Less than 10 seconds at 23 C / 230 V
83
B
C

Index

A
Address Book .............................................5
ADF (automatic document feeder)
using
.....................................................33
Answering machine (TAD)
connecting
Apple Macintosh
See Software User’s Guide. Auto Power Off Automatic
fax receive
Fax Detect
.............................................47
.........................................29
..........................................38
B
Broadcasting ............................................36
cancelling Brother Numbers
..............................................36
.........................................i
C
Cancelling
broadcast in process Cleaning
corona wire
drum unit
scanner Connecting
external TAD (answering machine)
external telephone Consumable items Control panel overview ControlCenter2 (for Macintosh)
See Software User’s Guide. ControlCenter4 (for Windows
See Software User’s Guide. Copy
Copy Options key
Options key Cordless telephone (non-Brother)
...........................................68
...............................................68
.................................................67
.............................................4
.............................36
.......46
................................48
...................................59
..............................4
®
)
....................................6
............48
D
Speed Dial
using the Search key Dimensions Document
how to load
jam
........................................................ 71
Drum unit
cleaning
............................................ 40
............................ 40
.............................................. 76
........................................... 33
................................................. 59
................................................ 68
E
Error messages on LCD .......................... 62
External telephone, connecting
............... 48
F
FAX (PC-FAX)
Macintosh
See Software User’s Guide.
Windows
receiving ............................................ 42
sending
Fax, stand-alone
receiving
Continue Mode easy receive ring delay, setting
sending
broadcasting
Fax/Tel mode
F/T ring time (double-ring)
fax detect
receiving faxes
ring delay
®
.............................................. 44
.................................. 30
...................................... 38
.............................. 38
................................................. 35
...................................... 36
.................... 38
.............................................. 38
..................................... 48
.............................................. 38
H
Help
LCD messages for DCP models
LCD messages for MFC models
Menu Table for DCP models
Menu Table for MFC models Hook key
................................................. 48
.......... 22
............ 7
................ 23
.................. 8
Deep Sleep mode ....................................29
Dialling
manual
84
..................................................40
L
LCD (liquid crystal display) ......... 4, 6, 7, 22
M
Macintosh
See Software User’s Guide. Maintenance, routine Manual
dialling Menu Table
DCP models
MFC models Mode, entering
fax Multi-line connections (PABX)
...................................................40
.........................................................35
...............................75
..........................................23
...........................................8
.................47
P
Paper .......................................................32
jam
........................................................72
size
.......................................................31
tray capacity PC-Fax
Print
Printing
Programming your machine
.....................................................42
See Software User’s Guide.
quality
resolution
specifications
See Software User’s Guide.
..........................................32
...................................................66
..............................................83
........................................83
................ 7, 22
print
...................................................... 83
scan
...................................................... 82
Ring delay, setting
................................... 38
S
Scan a document to a computer ............. 54
Scanner glass
using
..................................................... 33
Scanning
See Software User’s Guide.
Sockets
EXT
Specifications
copy document size fax general print print media scan
Speed Dial
changing setting up using
................................................. 54
external telephone TAD (answering machine)
............................. 48
................. 46
.......................................... 76
...................................................... 81
...................................... 78
........................................................ 80
................................................. 76
...................................................... 83
........................................... 79
...................................................... 82
............................................... 39
.............................................. 39
..................................................... 40
T
Q
Quality
printing Quick dial
broadcasting
Speed Dial
..................................................66
.........................................36
changing setting up using
............................................39
...........................................39
..................................................40
R
Register your product .................................. i
Remote setup
See Software User’s Guide. Resolution
copy
......................................................81
fax
.........................................................80
TAD (telephone answering device), external
connecting recording OGM
Telephone line
connections
multi-line (PABX) Text, entering Toner Setting (Continue Mode) Troubleshooting
document jam
error and maintenance messages
on LCD
paper jam
print quality
Telephone and Fax
other problems
...................................... 46, 47
..................................... 47
.......................................... 47
.................................. 47
.......................................... 28
............... 29
....................................... 64
....................................... 71
................................................. 62
............................................. 72
........................................... 66
.............................. 64
.................................. 65
U
Utilities .........................................................i
85
C
W
Weights ....................................................76
Windows
See Software User’s Guide.
®
86
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through
the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please see the details listed below:
Product Support Centre: Australia Brother International (Aust) Pty Ltd Phone: 02 8875 6000 Fax: 02 9870 7223 Solutions Site: http://solutions.brother.com/ website: www.brother.com.au Email: To submit an e-mail enquiry, visit www.brother.com.au go to
Service and Support area and follow the prompts.
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5.00pm (EST/EDST) Monday to Friday.
For New Zealand Only:
For technical support for your Brother Product please refer to this user guide and the FAQ’s available on our Brother Solutions website, http://solutions.brother.com/
.
Drivers, software, user guides and technical references are all available on our Brother Solutions website.
If you require further assistance please contact Brother International (NZ) Limited on the following numbers
Initial setup and 14 day product support 0800 454 677 Technical Support for those using Genuine Brother Consumables 0800 329 111 Technical Support for those not 24 / 7 Automated Self Help 0800 652 152 Brother Recycle Assistance 0800 632 467 Fax Assistance 0800 837 822
using Genuine Consumables 0900 552 152
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Email Assistance Please visit www.brother.co.nz
and submit a helpdesk enquiry from our Service and Support
page. Web Assistance Please visit www.brother.co.nz
under Service and Support for Frequently Asked Questions, Driver
downloads, Warranty information and Service Centres.
Visit us on the World Wide Web
http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
www.brotherearth.com
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