Brother FAX-575 User Manual

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USER’S GUIDE

FAX-575

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If you need to call Customer Service Please complete the following information for future

reference: Model Number: FAX-575

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain this

User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration

By registering your product with Brother, you will be recorded as the original owner of the product.

Your registration with Brother:

■ may serve as confirmation of the purchase date of your

product should you lose your receipt;

■ may support an insurance claim by you in the event of

product loss covered by insurance; and,

■ will help us notify you of enhancements to your product

and special offers.

The mo st convenient and efficient way to regis ter your ne w product is on-line at http://www.brother.com/registration

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Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the fax machine. Calls must be made from within that country.

Register your product (USA only)

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■ may serve as confirmation of the purchase date of your product

should you lose your receipt;

■ may support an insurance claim by you in the event of product

loss covered by insurance; and,

■ will help us notify you of enhancements to your product and

special offers.

Please complete and fax the Brother Warranty Registration and Test Sheet, or for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

http://www.brother.com

For Customer Service

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

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Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

In USA only: 1-800-521-2846

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

DESCRIPTION ITEM

Print Cartridge and a Refill (1 set per box) PC-501 2 Refills for use in PC-501 Print Cartridge PC-402RF Telephone Line Cord LG3077001 Telephone Handset LF3800002 Handset Curled Cord LG3768004 Paper Wire Extension LF3814001 Document Support LF8268001 Paper Tray LF3926001 User’s Guide LF3929001 Surge Protection Device with Telephone

Line Protection (2 outlets) Surge Protection Device with Telephone

Line Protection (8 outlets)

QPD 120

FX 120

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Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULT S AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this User’s Guide has been compiled and published, covering the latest product descriptions and specifications.

The contents of this User’s Guide and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

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Brother

One Year Limited Warranty and

Replacement Service (USA only)

Who is covered:

• This limited warranty ("warranty") is given onl y to the original end-use/reta il purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product").

• If you purchased a product from someone other than a n authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper.

• Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

• This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original purchase date.

• Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover (1) Physical damage to this Product; (2) Damage caused by improper installation, improper or abnormal use,

misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

(3) Damage caused by another device or software used with this Product

(including but not limited to damage resulting from use of non

Brother

(4) Consumable and Accessory Items that expired in accordance with a

(5) Problems arising from other than defects in materials or workmanship. (6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of

shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made

-brand parts and Consumable and Accessory Items);

rated life; and,

and Laser Units.

. Supply

if you first

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Brother

One Year Limited Warranty and

Replacement Service (USA only)

by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center. If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother's then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty. What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

• This warranty gives you certain rights and you may also have other rights that may vary from state to state.

• This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this Product.

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BROTHER MULTIFUNCTION CENTER/FACSIMILE

MACHINE LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is av ailable at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

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Safety precautions

To use the fax machine safely

Please refer to these instructions for later reference and before attempting any maintenance.

WARNING

There are high voltage electrodes inside the fax machine. Before you clean the fax machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.

Do not handle the plug with wet hands. Doing this might cause an electrical shock.

After you have just used the fax machine, some internal parts are extremely HOT! Please be careful.

WARNING

■ Use caution when installing or modifying telephone lines. Never

touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone jack in a wet location.

■ This product must be installed near an AC power outlet that is

easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely.

■ To reduce the risk of shock or fire, use only a No.26 AWG or

larger telecommunication line cord.

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WARNING

IMPORTANT SAFETY INSTRUCTION

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.

2. Avoid using this product (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use this product to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

Choosing a location

Place the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°-35°C).

Caution

■ Avoid placing the fax machine in a high-traffic area.

■ Do not place near heaters, air conditioners, water, chemicals,

or refrigerators.

■ Do not expose the fax machine to direct sunlight, excessive

heat, moisture, or dust.

■ Do not connect the fax machine to electrical outlets controlled

by wall switches or automatic timers.

■ Disruption of power can wipe out information in the fax

machine’s memory.

■ Do not connect the fax machine to electrical outlets on the same

circuit as large appliances or other equipment that might disrupt the power supply.

■ Avoid interference sources, such as speakers or the base units

of cordless phones.

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Quick Reference Guide

Sending faxes

Automatic transmission

Insert the document face down in the ADF (up to 10 pages).

Enter the fax number you want to call.

Press Fax Start.

Receiving faxes

Select Receive Mode

Press Receive Mode to select FAX ONLY,

FAX/TEL, TAD:ANSWER MACH. or MANUAL. If you select FAX/TEL, make sure you

set Ring Delay and F/T Ring Time. (See Setting the Ring Delay on page 5-2 and Setting the F/T

Ring Time (FAX/TEL mode only) on page 5-3.)

Storing numbers

Storing One-Touch Dial numbers

Press Menu/Set, 6, 1.

Press a One-Touch key where you want to store a number.

Enter a number (up to 20 digits), and then press Menu/Set.

Enter a name (up to 15 characters) or leave it blank, and then press Menu/Set.

Press ▲ or ▼ to select the type of number and press Menu/Set.

Press Stop/Exit.

Storing Speed-Dial numbers

Press Menu/Set, 6, 2.

Using the dial pad, enter a two-digit Speed-Dial location number (00-99), and then press Menu/Set.

Enter a number (up to 20 digits), and then press Menu/Set.

Enter a name (up to 15 characters) or leave it blank, and then press Menu/Set.

Press ▲ or ▼ to select the type of number and press Menu/Set.

Press Stop/Exit.

Dialing operations

One-Touch Dialing

Insert the document face down in the ADF.

Press the One-Touch key of the number you w ant to call.

Press Fax Start.

Speed-Dialing

Insert the document face down in the ADF.

Press

Search/Speed-Dial

press

and the two-digit

Speed-Dial number

Press Fax Start.

, then

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Using Search

Insert the document face down in the ADF.

Press Search/Speed Dial and use the dial pad to enter the first letter of the name you are looking for.

Press or to search the memory.

Press Fax Start, when the LCD shows the name you want to call.

▲

Making copies

Making a single copy

Insert the document face down in the ADF.

Press Copy/Reports twice.

Sorting multiple copies

Insert the document face down in the ADF.

Press Copy/Reports.

Enter the number of copies you want (up to

99).

Press Menu/Set.

Press ▲ or ▼ to select SORT, and then press

Copy/Reports.

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Introduction

Using this Guide ............................................................. 1-1

Finding information .................................................... 1-1

Fax Test Sheet and Product Registration

(USA only)............................................................... 1-2

Part names ................................................................ 1-3

Control panel overview ................................................... 1-4

About fax machines ........................................................ 1-6

Custom features ........................................................ 1-6

Fax tones and handshake ......................................... 1-7

ECM (Error Correction Mode).................................... 1-7

Connections.................................................................... 1-8

Connecting an external telephone ............................. 1-8

Connecting an external telephone answering device

(TAD)....................................................................... 1-8

Special line considerations ...................................... 1-11

Multi-Line connections (PBX) .................................. 1-13

Custom features on your phone line ........................ 1-13

Paper

About paper .................................................................... 2-1

Handling and using plain paper ................................. 2-1

How to load paper...................................................... 2-2

On-Screen Programming

User-friendly programming ............................................. 3-1

Menu table................................................................. 3-1

Memory Storage ........................................................ 3-1

Navigation keys .............................................................. 3-2

Initial Setup

Getting started ................................................................ 4-1

Setting the Date and Time ......................................... 4-1

Turning on Automatic Daylight Savings Time ............ 4-1

Setting the Station ID................................................. 4-2

Setting the Beeper Volume ....................................... 4-4

Setting the Speaker Volume ...................................... 4-4

Choosing the Handset Volume

(For Volume Amplify) .............................................. 4-4

Setting Volume Amplify.............................................. 4-5

Setting the Ring Volume ............................................ 4-6

Setting Tone and Pulse dialing mode

(Canada Only)......................................................... 4-6

Setting up your area code (USA only) ....................... 4-6

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Setup Receive

Basic receiving operations .............................................. 5-1

Choosing the Receive Mode...................................... 5-1

Setting the Ring Delay ............................................... 5-2

Setting the F/T Ring Time (FAX/TEL mode only) ...... 5-3

Easy Receive............................................................. 5-3

Printing a reduced incoming fax (Auto Reduction) .... 5-4

Setting Paper Size ..................................................... 5-4

Receiving a fax at the end of a conversation............ 5-4

Advanced receiving operations....................................... 5-5

Operation from extension telephones........................ 5-5

For FAX/TEL mode only ............................................ 5-5

Using a cordless external handset............................. 5-5

Changing the remote codes ..................................... 5-6

Printing a fax from the memory ................................. 5-6

Polling ........................................................................ 5-6

Telephone services......................................................... 5-8

Distinctive Ring .......................................................... 5-8

Registering the Distinctive Ring pattern..................... 5-9

Caller ID ................................................................... 5-10

Call Waiting/Caller ID............................................... 5-13

Setup Send

How to dial ...................................................................... 6-1

Manual dialing............................................................ 6-1

One-Touch dialing ..................................................... 6-1

Speed-Dialing ............................................................ 6-1

Search ....................................................................... 6-1

Fax Redial ................................................................. 6-2

How to fax ....................................................................... 6-2

Automatic transmission.............................................. 6-2

Manual transmission ................................................. 6-3

Sending a fax at the end of a conversation .............. 6-3

Basic sending operations................................................ 6-3

Sending faxes using multiple settings........................ 6-3

Contrast ..................................................................... 6-4

Fax resolution ............................................................ 6-4

Multiple Resolution Transmission .............................. 6-5

Canceling a fax in progress ....................................... 6-5

Canceling a scheduled job......................................... 6-5

Advanced sending operations ........................................ 6-6

Composing the electronic Cover Page ...................... 6-6

Broadcasting.............................................................. 6-8

Overseas Mode ......................................................... 6-8

Call Reservation ....................................................... 6-9

Delayed Fax............................................................. 6-10

Setting up Polled Transmit ...................................... 6-11

Memory Transmission ............................................. 6-12

Out of Memory message ......................................... 6-12

Interrupting Delayed Fax and Polled Transmit jobs . 6-13

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Quick-Dial numbers and dialing options

Storing numbers for easy dialing .................................... 7-1

Storing One-Touch Dial numbers .............................. 7-1

Storing Speed-Dial numbers...................................... 7-2

Changing One-Touch and Speed-Dial numbers........ 7-3

Setting up Groups for Broadcasting........................... 7-4

Dialing options ................................................................ 7-5

Manual dialing............................................................ 7-5

One-Touch dialing .................................................... 7-5

Speed-Dialing ............................................................ 7-6

Access codes and credit card numbers..................... 7-6

Search ...................................................................... 7-7

Pause......................................................................... 7-7

Hold ........................................................................... 7-7

Redial (Telephone) .................................................... 7-7

Redial (Fax) ............................................................... 7-7

Tone or Pulse (Canada only) .................................... 7-7

Remote Fax Options

Fax Forwarding............................................................... 8-1

Setting up Fax Forwarding......................................... 8-1

Programming your pager number.............................. 8-2

Setting Fax Storage ........................................................ 8-3

Turning off Remote Fax Options................................ 8-3

Setting your remote access code ................................... 8-3

Remote Retrieval ............................................................ 8-4

Using your remote access code ................................ 8-4

Remote commands.................................................... 8-5

Retrieving fax messages ........................................... 8-6

Changing your Fax Forwarding number .................... 8-6

Printing reports

FAX settings and activity ................................................ 9-1

Customizing the Transmission Verification Report .... 9-1

Setting the Journal Period ......................................... 9-1

Printing reports .......................................................... 9-2

How to print a report .................................................. 9-2

Making copies

Using the fax machine as a copier................................ 10-1

Copy operations............................................................ 10-1

Making a single copy ............................................... 10-1

Copy options: Single or Multiple copies, Sort/Stack,

Reduce/Enlarge .................................................... 10-2

Important information

Standard telephone and FCC Notices .......................... 11-1

These notices are in effect on models sold and

used in the United States only. .................................. 11-1

Federal Communications Commission (FCC)

Declaration of Conformity (USA only) ................... 11-2

Important safety instructions......................................... 11-4

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Trademarks................................................................... 11-5

Shipment of the fax machine ........................................ 11-5

Troubleshooting and routine maintenance

Troubleshooting ............................................................ 12-1

Error messages ....................................................... 12-1

Compatibility ............................................................ 12-4

Document Jam or Paper Jam .................................. 12-4

If you are having difficulty with the fax machine ...... 12-6

Routine maintenance .................................................... 12-8

Cleaning the print head............................................ 12-8

Cleaning the scanner............................................... 12-9

Changing the ribbon ................................................ 12-9

Glossary G-1

Specifications S-1

General ........................................................................... S-1

Copy ............................................................................... S-1

Fax.................................................................................. S-2

Index I-1

Remote Retrieval Access Card R-1

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Introduction

Using this Guide

Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics.

Bold Bold typeface identifies specific keys on the fax

Italics Italicized typeface emphasizes an important

Courier Courier typeface identifies the messages on the

Warnings inform you what to do to avoid possible personal injury.

Electrical Hazards alert you to a possible electrical shock.

Cautions specify procedures you must follow or avoid to prevent possible damage to the fax machine.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Improper Setup alerts you to devices and operations that are not compatible with the fax machine.

machine control panel.

point or refers you to a related topic.

LCD of the fax machine.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Introduction

1 - 1

Page 18

Fax Test Sheet and Product Registration (USA only)

After setting your Station ID, please fill in the Test Sheet included with the fax machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your fax machine is working properly.

To get a response, you must have set up your Station ID. (See Setting the Station ID on page 4-2.)

In USA only: 1-877-268-9575 (fax)

When your Test Sheet is received, a Confirmation Sheet and Product Registration form will be sent back to your fax machine.

Please fill in the form and return it to complete your registration.

Introduction

1 - 2

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Part names

■ Front view

1 Telephone Line Cord

2 Telephone Handset

4 Document

Support

5 Paper Wire Extension

6 Paper Tray

7 Paper Guides

3 Handset Curled

Cord

No. Name Description 1 Telephone Line Cord Connect the fax machine to a telephone

2 Telephone Handset Use when receiving or making voice

3 Handset Curled Cord Use to connect the handset to the fax

4 Document Support Supports the document in the ADF. 5 Paper Wire Extension Supports the paper in the paper tray. 6 Paper Tray Load paper here. 7 Paper Guides Press and slide to fit the document width. 8 Control Panel Use the keys and display to control the

9 Cover Open Lever To open the top cover, lift this lever.

wall jack.

calls.

machine.

fax machine.

8 Control Panel

9 Cover Open

Lever

■ Back view

10 External Telephone Line Jack

11 Telephone Line Jack

No. Name Description 10 External Telephone Line

Jack (EXT.)

11 Telephone Line Jack

(LINE)

Plug in the telephone line of an external telephone or TAD here.

Plug in the telephone line here.

Introduction

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Page 20

Control panel overview

4 5

8 9

1 LCD (Liquid Crystal Display)

Displays messages on the screen to help you set up and use your fax machine.

2 Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the fax machine.

The # key lets you temporarily switch the dialing type during a telephone call from "PULSE" to "TONE". (Canada Only)

3 Hook

Lets you dial telephone and fax numbers without lifting the handset.

4 Hold/Caller ID

Lets you place calls on hold. Also, lets you view or print the Caller ID list.

5 Redial/Pause

Redials the last number you called. It also inserts a pause in Quick-Dial numbers.

6 Search/Speed Dial

Lets you look up numbers stored in the dialing memory and lets you dial stored numbers by pressing # and a two-digit number.

7 Receive Mode

Use to select how your fax machine will handle incoming calls.

8 Resolution

Adjusts the resolution when you send a fax or make a copy.

9 Stop/Exit

Stops a fax, cancels an operation or exits from the menu.

: Fax Start

Starts an operation, such as sending a fax.

A Copy/Reports

With document in the ADF: Makes a copy. Without document in the ADF: Lets you access the Reports menu.

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B One-Touch Keys

These keys give you instant access to previously stored Quick-Dial numbers.

C Navigation Keys:

Menu/Set

The same key is used for menu and set operations. Lets you access the menu to program and store your settings in

the fax machine.

or Press to scroll forward or backward to see a menu selection. —OR— You can press these keys to adjust the beeper, ring or speaker

volume.

or Press to scroll through the menus and options. You can also use these keys to do a numerical search for stored

numbers.

Introduction

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About fax machines

Custom features

Do you have Voice Mail on the phone line?

If you have Voice Mail on the phone line where you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine may conflict with each other while receiving incoming calls.

Why should there be problems?

Since both the fax machine and Voice Mail will pick up the call after the number of rings you have set, each of them has the ability to keep the other from receiving calls.

For example, if your Voice Mail is set to answer after two rings and the fax machine is set to answer after four, your Voice Mail will stop the fax machine from receiving faxes.

If you set Voice Mail and the fax machine to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line.

Many people with Voice Mail choose this service, which is called ‘Distinctive Ring’, and they are very satisfied with it. (See Distinctive Ring on page 5-8.)

Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your fax machine is designed to work with an answering machine or TAD (telephone answering device). (See Connecting an external telephone answering device (TAD) on page 1-8.)

Introduction

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Fax tones and handshake

When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Fax Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine.

Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE.

If the fax machine is set to the FAX ONLY mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, the fax machine will continue to send the “chirps” for about 40 seconds, and the LCD continues to show RECEIVE. To cancel the receiving, press Stop/Exit.

The fax ‘handshake’ is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the fax machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. So it is important for the receiving machine to answer the call in as few rings as possible.

When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered.

Pay special attention to the directions for connecting a TAD in this chapter. (See Connecting an external telephone answering device (TAD) on page 1-8.)

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check a fax transmission while it is in progress. ECM transmissions are only possible between machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the fax machine.

The fax machine must have enough memory for this feature to work.

Introduction

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Connections

Connecting an external telephone

You can connect a separate telephone (or telephone answering device) directly to your fax machine as shown in the diagram below.

Connect the telephone’s line cord to the jack labeled EXT. in the side of the fax machine.

Extension Telephone

External Telephone

Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds.

To disconnect the call on the external phone and switch to the fax, lift the handset and press Hook.

Connecting an external telephone answering device (TAD)

Sequence

You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls and the fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The fax machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds four rings.

If you do not receive all your faxes, you must reset the setting on your external TAD to four rings or less.

Introduction

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If you subscribe to your telephone company’s Distinctive Ring service: You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring service, have registered the distinctive ring pattern on the fax machine, use that number as a fax number and set your fax machine’s Receive mode to MANUAL. The recommended setting is four rings on the external TAD when you have the telephone company’s Distinctive Ring Service. If you do not subscribe to Distinctive Ring service: You must plug your TAD into the EXT. jack of the fax machine. If your TAD is plugged into a wall jack, both your fax machine and the TAD will try to control the phone line. (See illustration on page 1-10.)

Introduction

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Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.

TAD

Connections

The external TAD must be plugged into the side of the fax machine, into the jack labeled EXT. The fax machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the wall jack into the back side of the fax machine, in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the back side of the fax machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)

Set your external TAD to four rings or less. (The fax machine’s Ring Delay setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

Set the Receive Mode to TAD:ANSWER MACH.. (See Choosing the Receive Mode on page 5-1.)

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows the fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

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Introduction

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We recommend beginning your OGM with an initial 5-second silence because the fax machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if the fax machine has trouble receiving, then you must re-record the OGM to include it.

Special line considerations

Roll Over phone lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

The fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. The fax

machine will work best on a dedicated line.

Two-Line phone system

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your fax machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for the fax machine.

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If the fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If the fax machine is on Line 2, plug it into L2 of the triple adapter.

Triplex Adapter

RJ14

RJ11

RJ14

Introduction

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Installing fax machine, external two-line TAD and two-line telephone

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, the fax machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the fax machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with the fax machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to the fax machine.

Plug one end of the telephone line cord for the fax machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back side of the fax machine.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine.

Triplex Adapter

Two Line Phone

External Two Line TAD Fax Machine

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone line cord from the two-line telephone in to the L1+L2 j ack of the triplex adapt er. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Introduction

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Multi-Line connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine.

If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

If you are installing the fax machine to work with a PBX

It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.

Custom features on your phone line

If you have Voice Mail, Call Waiting, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your fax machine. (See Custom features on a single line on page 12-7.)

Introduction

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Paper

About paper

Handling and using plain paper

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Paper specifications for the paper tray

Size: letter, legal Weight: 17 to 24 lb (64 to 90 g/m Thickness: 0.003 to 0.0047 in. (0.08 to 0.12 mm) Capacity: up to 50 sheets (under the following conditions:

temperature 23°C, humidity 50%)

The fax machine can only scan an image 8.2 in. (208 mm) wide, regardless of how wide the paper is.

Do not use cardboard, newspaper or fabric. Do not use paper:

■ that is extremely shiny or highly textured

■ that was previously printed by a printer

■ that cannot be arranged uniformly when stacked

■ that is made with a short grain

■ that is curled, wrinkled, folded, ripped, stapled, paper-

clipped, pasted, or taped

)

2 - 1

Paper

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How to load paper

To load paper

Before you add paper, remove all of the paper from the paper tray.

Fan the stack of paper well to avoid paper jams and mis-feeds.

Tap the stack of paper so the edges are even.

Gently insert the paper. The side to be printed on must be face down.

Print Side

Paper

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On-Screen Programming

User-friendly programming

The fax machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections the fax machine has to offer.

Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program the fax machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.

Menu table

You can probably program the fax machine without the User’s Guide if you use the Menu table that begins on page 3-3. These pages will help you understand the menu selections and options that are found in the fax machine programs.

You can program the fax machine by pressing Menu/Set, followed by the menu numbers.

For example to set RESOLUTION to FINE: Press Menu/Set, 3, 4 and ▲ or ▼ to select FINE. Press Menu/Set.

Memory Storage

If there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas Mode, and so on) will be lost. You may also have to reset the date and time.

On-Screen Programming

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Navigation keys

Access the menu Go to the next menu level Accept an option Scroll through the current

menu level Go back to the previous menu

level Go forward to the next menu

level Exit the menu

You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD

scrolls. Press 1 for Initial Setup —OR— Press 2 for Setup Receive menu —OR— Press 3 for Setup Send menu —OR— Press 4 for Cancel Job menu —OR— Press 5 for Interrupt menu —OR— Press 6 for Set Quick-Dial menu —OR— Press 7 for Setup Reports menu —OR— Press 8 for Remote Fax Opt menu —OR— Press 0 for Miscellaneous menu

SELECT ↑ ↓ & SET

1.INITIAL SETUP

2.SETUP RECEIVE

3.SETUP SEND

4.CANCEL JOB

5.INTERRUPT

6.SET QUICK-DIAL

7.SETUP REPORTS

8.REMOTE FAX OPT

0.MISCELLANEOUS

You can scroll more quickly through each menu level by pressing the arrow key (▲ or ▼) for the direction you want. Select an option by pressing Menu/Set when that option appears on the LCD. Then the LCD shows the next menu level.

Press ▲ or ▼ to scroll to your next menu selection. Press Menu/Set. When you finish setting an option, the LCD

shows ACCEPTED.

On-Screen Programming

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Press the Menu numbers.

(ex. Press 1, 1 for Date/Time)

Main

1.INITIA L SETUP

2.SETUP RECE IVE

—OR—

to select to select

Selections

1.DATE/TIME — Puts the date and time on

2.STATION

3.BEEPER OFF

4.VOLUME

AMPLIFY

5.AUTO

DAYLIGHTONOFF

TONE/PULSE

(For Canada Only)

7.LOCAL

LANGUAGE

(For Canada Only)

1.RING

DELAY

2.F/T RING

TIME

3.EASY

RECEIVEONSEMI

Options Descriptions Page

the LCD and in the headings of faxes you send.

— Program your name and

LOW

HIGH

PERMANENT

(

TEMPORARY

OFF

TONE

PULSE

ENGLISH

FRENCH

03 02 01 00

70 40 30

OFF

fax number to appear on each page you fax.

Adjust the volum e level of the beeps that sound when you press a key, an error occurs or a document is sent or received.

For the hearing-im paired, you can set the volume to

the VOL AMPLIFY:ON

)

setting on a perma nent or temporary basis.

Changes for Daylight Saving Time automatically.

Selects the dialing mode. 4-6

Allows you to change the LCD Language to French.

Sets the number of rings before your fax machine answers in FAX/TEL or FAX ONLY mode.

Sets pseudo/double-ring time in FAX/TEL Mode.

Receive fax messages without pressing the Fax Start key.

The factory setting (option) is shown in bold.

to accept

exit

4-1

4-2

4-4

4-5

4-1

See

French

manual.

5-2

5-3

On-Screen Programming

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Press the Menu numbers.

(ex. Press 1, 1 for Date/Time)

Main

2.SETUP RE CEIVE

3.SETUP SEND

—OR—

to select to select

Selections

4.REMOTE

CODE

5.AUTO

REDUCTIONONOFF

6.PAPER LETTER

(Continued)

7.POLLING

1.COVERPG

SETUP

2.COVERPAGE

MSG

3.CONTRAST AUTO

RESOLUTION

5.OVERSEAS

MODE

6.CALL

RESERVEONOFF

The factory setting (option) is shown in bold.

to accept

Options Descriptions Page

( 51, #51)

OFF

LEGAL A4

— Sets up your fax machine

NEXT FAX ONLY ON

OFF

PRINT SAMPLE

— Program a customized

LIGHT DARK

STANDARD

FINE S.FINE PHOTO

OFF

PRINT SAMPLE

You can answer all calls at an extension or external phone and use codes to turn the fax machine on or off. You can personalize these codes.

Reduces size of incoming faxes.

Selects size of paper for fax receiving

to poll another fax machine.

Automatically sends a programmable cover page or prints a sample coverpage.

message for fax cover page.

Change the lightness or darkness of the faxes you send.

Allows you to change resolutions page by page.

If you are having difficulty sending faxes overseas, set this to on.

You can send a fax, then speak or print a sample call back message.

exit

5-6

5-4

5-6

6-6

6-4

6-8

6-9

On-Screen Programming

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Press the Menu numbers.

(ex. Press 1, 1 for Date/Time)

Main

3.SETUP SE ND

4.CANCEL JOB

5.INTERRUPT

6.SET QUIC K-DIAL

7.SETUP RE PORTS

—OR—

to select to select

Selections

7.DELAYED

FAX

8.POLLED TX ON

(Continued)

9.MEMORY TX

— — Cancel a delayed fax or

— — Send a fax now, even if

1.ONE-TOUCH

DIAL

SPEED-DIAL

3.SETUP

GROUPS

TRANSMISSION

2.JOURNAL

PERIOD

Options Descriptions Page

— Set the time of day in 24

OFF

NEXT FAX ONLY ON

OFF

— Stores One-Touch Dial

— Stores Speed-Dial

— Sets up a Group number

OFF

EVERY 30 FAXES

EVERY 6 HOURS EVERY 12 HOURS EVERY 24 HOURS EVERY 2 DAYS EVERY 7 DAYS OFF

hour format that the delayed faxes will be sent.

Set up your fax machine with a document to be retrieved by another fax machine.

You can send faxes from memory

polling job.

you have your fax machine set to send a fax later, or if you have it set for Polling.

numbers, so you can dial by pressing one key.

numbers, so you can dial by pressing only a few keys.

for Broadcasting. Initial setup for

Transm ission V erificat ion Report and Fax Journal period.

The factory setting (option) is shown in bold.

to accept

exit

6-10

6-11

6-12

6-5

6-13

7-1

7-2

7-4

9-1

On-Screen Programming

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Press the Menu numbers.

(ex. Press 1, 1 for Date/Time)

Main

8.REMOTE FAX O PT

0.MISCELLA NEOUS

—OR—

to select to select

Selections

1.FWD/PAGE/

STORE

2.REMOTE

ACCESS

3.PRINT FAX — Print incoming faxes

COMPATIBILITY

DISTINCTIVE

CALL WAITING IDONOFF

4.CALLER ID

(US only)

Options Descriptions Page

OFF

FAX FORWARD PAGING FAX STORAGE

--- You must set your own

NORMAL

BASIC

OFF

SET

— Uses the telephone

Sets the fax machine to forward fax messages, to call your pager, or to store incoming faxes in the memory so you can retrieve them while you are away from your fax machine.

code for Remote Retrieval.

stored in the memory. If interference on your

phone line in terrupts your faxes, try the ‘BASIC’ setting.

Use with phone company Distinctive Ring service to register the ring pa ttern with the fax machine.

Lets you use the telephone company’s Call Waiting/ Caller ID subscriber service.

company’s Distinctive Ring subscriber service to display the caller’s name or number on the fax machine as it rings.

The factory setting (option) is shown in bold.

to accept

exit

8-1

8-3

5-6

12-4

5-8

5-13

5-10

On-Screen Programming

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Initial Setup

Getting started

Setting the Date and Time

When the fax machine is not in use, it will display the date and time. If you set up the Station ID the date and time displayed by your fax machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.

Press Menu/Set, 1, 1.

Enter the last two digits of the year.

Press Menu/Set.

Enter two digits for the month. Press Menu/Set. (For example, enter 09 for September, or 10 for October.)

Enter two digits for the day. Press Menu/Set. (For example, enter 06.)

Enter the time in 24-Hour format. Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.)

Press Stop/Exit. The LCD now shows the date and time whenever the fax

machine is in Standby mode.

Turning on Automatic Daylight Savings Time

You can set the fax machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct day and time in the DATE/TIME setting. The default setting is OFF.

Press Menu/Set, 1, 5.

Press ▲ or ▼ to select ON (or OFF).

Press Menu/Set.

Press Stop/Exit.

1.DATE/TIME

5.AUTO DAYLIGHT

Initial Setup

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Setting the Station ID

You should store your name or company name and fax number so they print on all fax pages that you send. The telephone number will appear only on cover pages and call back messages.

Press Menu/Set, 1, 2.

Enter your fax number (up to

2.STATION ID

20 digits). Press Menu/Set. You must enter a fax number to continue (up to 20 digits).

If you do not enter a fax number, you cannot enter any more information.

You can not enter a hyphen.

Enter your telephone number (up to 20 digits). Press Menu/Set.

Use the dial pad to enter your name (up to 20 characters). Press Menu/Set. (See Entering text below.)

Press Stop/Exit. The LCD will show the date and time.

If the Station ID has already been programed, the Station ID will ask you to press 1 to make a change or 2 to exit without changing the setting.

Entering text

When you are setting certain menu selections, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed on them. The keys for 0, # and do not have printed letters because they are used for special characters.

By pressing the appropriate dial pad key repeatedly, you can access the character you want.

Press

Key

2 ABC2A 3 DEF 3D 4 GH I 4G 5 JKL5J 6 MNO 6 M 7 PQRS 7 8 TUV8T 9 WXYZ9

one

time

two

times

three

times

four

times

five

times

Initial Setup

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Inserting spaces

To enter a space in the fax number, press once between numbers. To enter a space in the name, press twice between characters.

▲

Making corrections

If you entered a letter incorrectly and want to change it, press to move the cursor under the incorrect character. Then press Stop/Exit. All the letters above and to the right of the cursor will be delete d. Re-enter the correct cha racters. You can also b ack up and type over incorrect letters.

▲

Repeating letters

If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.

Special characters and symbols

Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it.

Press for (space) ! " # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É À È Ê Î Ç Ë Ö 0

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

To program this information into the fax machine, see Setting the Date and Time on page 4-1 and Setting the Station ID on page 4-2.

▲

NOTICE

▲

Initial Setup

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Page 41

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is LOW. When the beeper is on, the fax machine will beep when you press a key, make a mistake or after you send or receive a fax.

Press Menu/Set, 1, 3.

Press ▲ or ▼ to select LOW, HIGH or OFF.

Press Menu/Set.

Press Stop/Exit.

3.BEEPER

Setting the Speaker Volume

You can adjust the speaker volume by pressing Hook, and then selecting a speaker volume level.

Press or to adjust the volume level. The LCD shows the setting you are choosing. Each key press

changes the volume to the next setting. The new setting will remain until you change it again.

▲

Choosing the Handset Volume (For Volume Amplify)

Before you begin to use your fax machine, you must decide if you need to set the handset volume to VOL AMPLIFY: ON? for a user who is hearing-impai red. The AMPLIFY vo lume level complies with FCC standards.

VOLUME AMPLIFY: OFF

This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press

HIGH. When the handset is replaced, the handset volume will remain until you change it again.

▲

or on the control panel to adjust the volume to LOW or

▲

Initial Setup

4 - 4

Page 42

VOLUME AMPLIFY: ON–TEMPORARY

This setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press

HIGH. When the handset is replaced, the handset volume returns to the default setting of LOW.

VOLUME AMPLIFY:ON–PERMANENT

Choose VOL AMPLIFY: ON?–PERMANENT? if all of the users are hearing-impaired. During a conversation, users can press

HIGH. When the handset is replaced, the handset volume returns to the default setting of amplify.

▲

or on the control panel to adjust the volume to LOW or

▲

or on the control panel to adjust the volume to LOW or

▲

When you press or on the control panel to adjust the volume, the LCD shows the setting you are choosing. Each key press changes the volume to the next setting.

It is important that you do not choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of amplify may damage the hearing of some users.

▲

Setting Volume Amplify

Please carefully read Choosing the Handset Volume (For Volume Amplify) on page 4-4 before you do the following

steps:

Press Menu/Set, 1, 4.

If none of the users are hearing-impaired, press ▲ or ▼ to select VOL AMPLIFY:OFF?, and then press Menu/Set and go to Step 4.

—OR— If some or all of the users are hearing-impaired, press ▲ or ▼

to select VOL AMPLIFY:ON?, and then press Menu/Set.

If all the users are hearing-impaired, press ▲ or ▼ to select PERMANENT?, and then press Menu/Set.

—OR— If only some of the users are hearing-impaired, press ▲ or ▼

to select TEMPORARY, and then press Menu/Set.

Press Stop/Exit.

4.VOLUME AMPLIFY

Initial Setup

4 - 5

Page 43

Setting the Ring Volume

You can turn the ring off or you can select a ring volume level when your machine is idle (not being used).

Press or to adjust the volume level. Every time you press these keys, the fax machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again.

▲

Setting Tone and Pulse dialing mode (Canada Only)

Press Menu/Set, 1, 6.

Press

▲ or ▼ to select PULSE

(or TONE). Press Menu/Set.

Press Stop/Exit.

6.TONE/PULSE

Setting up your area code (USA only)

If you must dial the area code to call within your area code, do not enter this setting.

Press Menu/Set, 0, 4.

Use the dial pad to enter your area code, and then press Menu/Set.

Press Stop/Exit.

4.CALLER ID

AREA CODE:000

AREA CODE:908

Initial Setup

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Page 44

Setup Receive

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for the fax machine. You can choose the mode that best suits your needs.

LCD How it works When to use it

FAX ONLY

(automatic receive)

FAX/TEL* (fax and telephone)

TAD:ANSWER MACH.

(with an external answering device)

MANUAL

(manual receive)

*In FAX/TEL mode you must set the RING DELAY and

F/T RING TIME. If you have extension phones on the line, keep the RING DELAY set to 4 rings.

The fax machine automatically answers every call as a fax.

The fax machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.

The external answering device (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.

You control the phone line and must answer every call yourself.

For dedicated fax lines.

Use this mode if you expect to receive lots of fax messages and f ew telephone calls. You cannot have an answering machine on the same line, even if it is on a separate wall jack on the same line. You cannot use the telephone company’s Voice Mail in this mode.

Use this mode if you have connected an external answering machine to your machine. The TAD setting works only with an external answering machine. Ring Delay and F/T Ring Time do not work in this setting.

Use this mode if you do not receive many fax messages, with Distinctive Ring or if you are using a computer on the same line. If you answer and hear fax tones, wait until the machine takes over the call, then hang up. (See

Receive

on page 5-3)

Easy

Setup Receive

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Page 45

Current Receive Mode

09/06 15:25 FAX

MAN:MANUAL FAX: FAX ONLY F/T: FAX/TEL TAD: ANSWER MACH.

To select or change your Receive Mode

Press Receive Mode. The LCD shows your current selection.

FAX ONLY

FAX/TEL

TAD:ANSWER MACH.

Continue to press Receive Mode until your new selection

appears. After 2 seconds, the screen returns to the date and time display, along with your new Receive Mode setting.

If you are changing the Receive Mode while in another operation, the screen returns to the current operation display.

MANUAL

Setting the Ring Delay

The Ring Delay sets the number of times the fax machine rings before it answers in FAX ONLY or FAX/TEL mode. If you have extension phones on the same line as the fax machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4. (See Easy Receive on page 5-3 and Operation from extension telephones on page 5-5.)

Press Menu/Set, 2, 1.

Press ▼ or ▲ to select how many times the line will ring before the fax machine answers (00, 01, 02, 03, or 04).

Press Menu/Set. (If you select 00, the line won’t ring at all.)

Press Stop/Exit.

1.RING DELAY

Setup Receive

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Setting the F/T Ring Time (FAX/TEL mode only)

If you set the Receive Mode to FAX/TEL, you’ll need to decide how long the fax machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the fax machine prints the fax.) This pseudo double ringing happens after the initial ringing from the phone company. Only the fax machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any extension phone (in a separate wall jack) on the same line as the fax machin e. (See Operation from extension telephones on page 5-5.)

Press Menu/Set, 2, 2.

Press ▲ or ▼ to select how long the fax machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds).

Press Menu/Set.

Press Stop/Exit. Even if the caller hangs up during the pseudo/double-ringing,

the fax machine will continue to ring for the set time.

2.F/T RING TIME

Easy Receive

When you use this feature, you don’t have to press Fax Start or the Fax Receive Code 5 1 when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. Selecting ON allows the fax machine to receive fax calls automatically, even if you lift the machine’s handset or the handset of an extension or external phone. When you see RECEIVE on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset and the fax machine will do the rest. SEMI lets the fax machine receive the fax only if you’ve answered it at the fax machine.

■ If you have set th is feature to EASY RECEIVE:ON, but your

machine does not automatically connect a fax call when you lift an external or extension phone handset, press the Fax Receive Code 5 1. At the machine lift the handset and then press Fax Start .

■ If you send faxes from a computer on the same phone line

and the machine intercepts them, set this feature to EASY RECEIVE:OFF.

■ Selecting EASY RECEIVE:OFF means you’ll have to

activate the machine yourself by pressing Fax Start. —OR— Press 5 1 on the external or extension phone if you are

not at your machine.

Press Menu/Set, 2, 3.

Use ▲ or ▼ to select ON, SEMI or OFF.

Press Menu/Set.

Press Stop/Exit.

3.EASY RECEIVE

Setup Receive

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Printing a reduced incoming fax (Auto Reduction)

If you choose ON, the fax machine automatically reduces an incoming fax to fit on one page of Letter or Legal size paper, regardless of the paper size of the document. The fax machine calculates the reduction ratio by using the page size of the document and your Paper Size setting (Menu/Set, 2, 6).

Press Menu/Set, 2, 5.

Use ▲ or ▼ to select ON (or OFF).

Press Menu/Set.

Press Stop/Exit.

■ If you receive faxes that are split on two pages, turn on this

setting. If the document is too long, however, the fax machine may print it on two pages.

■ When Auto Reduction is turned on and an incoming

document is smaller than your paper, no reduction will take place, and you will get the same size as the sender’s document.

5.AUTO REDUCTION

Setting Paper Size

You can use three sizes of paper for printing your faxes—Letter, Legal and A4. When you change the type of paper in the paper tray, you will need to change the setting for paper size at the same time, so your machine can fit an incoming fax on the page.

Press Menu/Set, 2, 6.

Press ▲ or ▼ to select LETTER, LEGAL or A4.

Press Menu/Set.

Press Stop/Exit.

Receiving a fax at the end of a conversation

At the end of a conversation you can ask the other party to fax you information before you both hang up.

Ask the other party to place the document in their machine and to press Start. Tell the other party to wait until the fax machine sends receiving tones (chirps) before hanging up.

When you hear the other machine’s CNG tones (beeps), press Fax Start.

The LCD shows:

Replace the handset.

6.PAPER

RECEIVE

Setup Receive

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Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack of the machine, you can make the fax machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See Easy Receive on page 5-3.)

If the fax machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone. (See Setting the F/T Ring Time (FAX/TEL mode only) on page 5-3.)

If you answer a call and no one is on the line, you should assume that you’re receiving a manual fax.

■ At an extension phone (on a separate telephone wall jack),

press 5 1, wait for fax-receiving tones (chirps), and then hang up.

■ At an external phone (connected to the fax machine’s EXT

jack), press 5 1 and wait for the phone to be disconnected before you hang up (the LCD shows RECEIVE).

Your caller will have to press the Start key to send the fax.

For FAX/TEL mode only

When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.

If you’re at an extension or external phone, you’ll need to lift the handset during the F/T Ring Time and then press # 5 1 between the double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the fax machine by pressing

5 1.

Using a cordless external handset

If your cordless telephone is connected to the EXT. jack of the fax machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the fax machine answer first, you will have to answer using the cordless and then go to the fax machine so you can press Hook the call to the cordless handset.

to transfer

Setup Receive

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Page 49

Changing the remote codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.

If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code, Telephone Answer Code, or Activation Voice Code to other three-digit codes using numbers 0-9, or #.

Press Menu/Set, 2, 4.

Press ▲ or ▼ to select ON (or OFF).

Press Menu/Set.

Enter the new Fax Receive Code. Press Menu/Set.

Enter the new Telephone Answer Code. Press Menu/Set.

Press Stop/Exit.

4.REMOTE CODE

Printing a fax from the memory

If you have selected Fax Forwarding, Paging or Fax Storage (Menu/Set, 8, 1) you can still print a fax from the memory when you are at the fax machine. (See Setting Fax Storage on page 8-3.)

Press Menu/Set, 8, 3.

Press Fax Start.

After printing has finished, press Stop/Exit.

3.PRINT FAX

Polling

Polling is the process of retrieving faxes from another fax machine. You can use the fax machine to ‘poll’ other machines, or you can have someone poll the fax machine.

Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls the fax machine to receive a fax, they pay for the call. If you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the Polling feature.

Setting up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

Press Menu/Set, 2, 7.

Enter the fax number you are polling.

Press Fax Start. The LCD shows DIALING.

7.POLLING RX

Setup Receive

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Page 50

Setting up Sequential Polling Receive

The fax machine can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed.

Press Menu/Set, 2, 7.

Enter the fax machines you want to poll using One-Touch, Speed-Dial, a Group, or Search. For example, for One-Touch 3 and Speed-Dial location 09, press One-Touch dial key 3, Search/Speed Dial, # and 09.

Press Fax Start. The fax machine will poll each number or Group number in turn to receive a fax.

Press Stop/Exit while the machine is dialing to cancel the polling process.

To cancel all sequential polling receive jobs, press Menu/Set,

4. (See Canceling a scheduled job on page 6-5.)

7.POLLING RX

Setup Receive

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Page 51

Telephone services

Your fax machine supports the Caller ID and Distinctive Ring subscriber telephone service that some telephone companies offer.

If you have Voice Mail, Call Waiting, RingMaster, an answering service, an alarm system or other custom features on your telephone line, it may affect the way the fax machine works. (See Custom features on a single line on page 12-7.)

If you have Voice Mail on your phone line, please read the following carefully.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to have more than one number on the same phone line. If you need

more than one phone number, it is cheaper than paying for an extra line. Each phone number has its own distinctive ring pattern,

so you will know which phone number is ringing. This is one way you can have a separate phone number for your machine.

Please call your telephone company for availability and rates.

What does Brother’s ‘Distinctive Ring’ do?

The Brother fax machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes.

You must pay for your telephone company’s Distinctive Ring service before you program the fax machine to work with it.

Do you have Voice Mail?

If you have Voice Mail on the phone line that you will install your new fax machine on, there is a strong possibility that Voice Mail

and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows

you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate phone number, neither will

interfere with the other’s operations. If you decide to get the Distinctive Ring service from the telephone

company, you will need to follow the directions below to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Setup Receive

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Page 52

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by the Brother machine. Register the one your telephone company gives you.

Ring Pattern 1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

■ The machine will only answer calls to its registered number.

■ The first two rings are silent on the machine. This is because

the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)

■ If you program the machine properly, it will recognize the

registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.

Rings

If the ring pattern you received is not on this chart, please call

your telephone company and ask for one that is shown.

Registering the Distinctive Ring pattern

Very important

After you have set the Distinctive Ring feature to ON, the receive mode is set to MANUAL automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, MANUAL mode means you must answer all the calls yourself. You can not change the receive mode to the other mode while the Distinctive Ring is set to on.

Press Menu/Set, 0, 2.

Press ▲ or ▼ to select SET?. Press Menu/Set.

Press ▲ or ▼ to select the stored ring pattern you want to use. Press Menu/Set. (You will hear each pattern as you scroll through the four

patterns. Make sure you choose the pattern that the telephone company gave you.)

Press Stop/Exit. Distinctive Ring is now set to on.

2.DISTINCTIVE

Setup Receive

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Page 53

Turning off the Distinctive Ring

Press Menu/Set, 0, 2.

Press ▲ or ▼ to select OFF. Press Menu/Set.

Press Stop/Exit. If you turn off Distinctive Ring, the machine will stay in MANUAL

receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 5-2.)

2.DISTINCTIVE

Caller ID

The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is

available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call

information remains stored in the Caller ID memory.

■ You will see the first 16 characters of the number (or name).

■ OUT OF AREA display means call originated outside your Caller

ID service area.

■ PRIVATE CALL display means the caller has intentionally

blocked transmission of information.

Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area.

Caller ID Log

Your machine stores up to 30 of the last Caller IDs received into your machine’s memory in the Caller ID Log. When the thirty-first call comes in, information about the first call is erased. You can print the report or scroll through Caller ID information to review those calls made to your machine.

Printing the Caller ID Log

Press Hold/Caller ID.

To print the Caller ID Log,

press Fax Start.

CALLER ID LOG

PRESS START KEY

Setup Receive

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Page 54

Viewing the Caller ID Log

Press Hold/Caller ID.

After two seconds, press ▲ or

▼ to scroll through the Caller

ID Log.

When you want to see detailed

information for a displayed ID

(phone number and date and

time call was received) press

Menu/Set.

To continue viewing the Caller

ID Log (Step 2), press ▲ or ▼.

—OR—

To exit the Caller ID Log, press Stop/Exit.

CALLER ID LOG

01)MARY

02)TOM HENDERSON

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

Returning a call from the Log

You can scroll through the Caller ID Log and select a call to return automatically. (See page 5-10.)

(For USA Only) You must set up your AREA CODE in advance. (See Setting up your area code (USA only) on page 4-6.)

Press Hold/Caller ID.

Press ▲ or ▼ to scroll through

the Caller ID Log and when

you see a call you want to

return immediately, press

Menu/Set.

To begin dialing, press

Fax Start.

Begin speaking when the other party answers.

This feature may not be available in certain areas of the USA

and Canada.

If your dialing plan does not follow the standard 1 + area code

+ 7-digit number dialing system for calling outside your area

code, you may experience problems returning calls

automatically from the Caller ID Log. Your machine will

automatically dial “1” plus the area code for any number that

does not originate in your area code. If this is not the

procedure followed by your dialing plan you will not be able to

return calls automatically.

CALLER ID LOG

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

5 - 11

Setup Receive

Page 55

Registering a Caller ID number

You can set up a caller in the Caller ID Log as a One-Touch or Speed Dial number.

Press Hold/Caller ID.

After two seconds, press ▲ or

▼ to scroll through the Log and when you see a caller you

want to register, press Menu/Set.

To register the caller as a

One-Touch number, press the

One-Touch key where you

want the number to be stored.

—OR—

To register the caller as a

Speed-Dial number, press

Search/Speed Dial and use the dial pad to press the two-digit

location code (00–99), and then press Menu/Set.

If the LCD shows REGISTERED, the quick-dial location

already has a number.

Enter the caller’s name, and

then press Menu/Set.

Press ▲ or ▼ to select the type of number, and then press

Menu/Set:

FAX a fax number

TEL a telephone (voice) number

FAX/TEL both a fax and telephone number

CHAIN a number (usually an access code) for chain

dialing.

Return to Step 2 to store another quick-dial number.

—OR—

Press Stop/Exit.

CALLER ID LOG

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

NAME:

Setup Receive

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Call Waiting/Caller ID

The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID subscriber service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting Callers on your machine’s LCD.

Press Menu/Set, 0, 3.

Press ▲ or ▼ to select ON (or

OFF).

Press Menu/Set. To answer a Call Waiting signal:

To answer a Call Waiting signal while you’re talking on the

phone, ask the other party if you can put them on Hold to

catch the other call. The LCD shows the Caller ID.

Press Search/Speed Dial to switch to the second call.

To switch back to the first call, press Search/Speed Dial

again.

Either caller can hang up at any time. However, if you hang up

you will disconnect both callers.

3.CALLWAITING ID

5 - 13

Setup Receive

Page 57

Setup Send

How to dial

You can dial in any of the following ways.

Manual dialing

Press all of the digits of the phone or fax number.

One-Touch dialing

Press the One-Touch key of the location you want to call. If the LCD shows NOT REGISTERED when you enter the

One-Touch number, a number has not been stored for it.

Speed-Dialing

Press Search/Speed Dial, #, and then the two digit Speed-Dial number. (See Storing Speed-Dial numbers on page 7-2.)

two digit number

If the LCD shows NOT REGISTERED when you enter the Speed-Dial number, a number has not been stored for it.

Search

You can search for names you have stored in One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys ( or ) to search. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-D ial numbers on page 7-2.)

To search alphabetically, you can use the dial pad to enter the

first letter of the name you are looking for.

▲

To search numerically

To search alphabetically

Setup Send

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Fax Redial

If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Fax Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Fax Start.

Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the fax machine will automatically redial one time after five minutes.

How to fax

Automatic transmission

This is the easiest way to send a fax. Documents must be between

5.8 and 23.7 inches (150 and 600 mm) long and between 5.9 and

8.5 inches (148 and 210 mm) wide. IMPORTANT: Do not pick up the handset or press Hook.

Insert the document face down, top edge first in the Automatic

Document Feeder (ADF).

Adjust the paper guides to fit the width of your document.

Paper Guides

Enter the fax number using One-Touch, Speed-Dial, Search

or the dial pad. (See One-Touch dialing on page 6-1,

Speed-Dialing on page 6-1 and Search on page 6-1.)

Press Fax Start.

Do not use paper that is curled, wrinkled, folded, ripped,

stapled, paper clipped, pasted, or taped.

Do not use cardboard, newspaper or fabric.

The ADF can hold up to 10 pages, feeding each one

individually through the fax machine. Use standard 17 lb-24 lb

(64 g/m

-90 g/m2) paper when using the ADF; if you are using heavier paper, feed each sheet individually to prevent paper jams.

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Manual transmission

Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.

Insert the document face down in the ADF.

Pick up the handset and listen for a dial tone. —OR— Press Hook listen for a dial tone.

Enter the fax number you want to call. (You can enter the digits using the dial pad, or you can enter a One-Touch or Speed-Dial number, or you can call using Search/Speed Dial.) (See How to dial on page 6-1.)

When you hear the fax tone, press Fax Start.

If you picked up the handset, hang up.

SEND

Sending a fax at the end of a conversation

At the end of a conversation you can send a fax to the other party before you both hang up.

Ask the other party to wait for fax tones (beeps) and then to press Start before hanging up.

Insert the document face down in the ADF. Press Fax Start. The LCD shows:

Replace the handset.

SEND

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these settings such as contrast, resolution, overseas mode, delayed fax timer, polling transmission or memory transmission.

After each setting is accepted, the LCD will ask if you want to enter more settings:

Press 1 to select more setting s. The LCD will return to the SETUP SEND menu.

—OR— Press 2 if you have finished choosing settings and go to the next

step.

OTHER SETTINGS?

1.YES 2.NO

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Page 60

Contrast

If your document is very light or very dark, you may want to set the contrast.

Use LIGHT to make the document darker. Use DARK to make the document lighter.

Insert the document face down in the ADF.

Press Menu/Set, 3, 3.

Press ▲ or ▼ to select AUTO, LIGHT or DARK.

Press Menu/Set.

Press 1 if you want to choose more settings and the LCD will return to the SETUP SEND menu.

—OR— Press 2 if you have finished choosing settings for this page,

and then go to Step 5.

Enter a fax number.

Press Fax Start to send the fax. The fax machine starts scanning the first page.

3.CONTRAST

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Fax resolution

When you have an document in the ADF you can use the Resolution key to change the setting temporarily (for this fax only). Press Resolution repeatedly until the LCD shows the setting you want.

STANDARD Suitable for most typed documents. FINE Good for small print and transmits a little

S.FINE Good for small print or artwork and transmits

PHOTO Use when the document has varying shades

slower than Standard resolution.

slower than Fine resolution.

of gray or is a photograph. This has the slowest transmission time.

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Multiple Resolution Transmission

Use this feature to select separate resolution settings for each page of the fax you are sending. This could be useful if you are sending a fax with photos and text, or some pages with small print and others with larger print. Resolution settings return to STANDARD after the fax is sent.

Insert the document face down in the ADF.

Press Menu/Set, 3, 4.

Use ▲ or ▼ to select STANDARD, FINE, S.FINE or PHOTO as the resolution for page 1.

Press Menu/Set.

Repeat Step 3 for each page. Press Stop/Exit when you are finished. The screen displays:

Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu.

—OR— Press 2 if you are finished choosing settings, and go to Step

6. The screen prompts you to enter the fax number you want to call.

Enter the fax number, and press Fax Start.

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Canceling a fax in progress

If you want to cancel a fax, while the fax machine is scanning, dialing or sending it, press Stop/Exit.

Canceling a scheduled job

You can cancel a fax job that is stored and waiting in memory.

Press Menu/Set, 4. Any jobs that are waiting will

appear on the LCD.

If you have more than one job waiting, press ▲ or ▼ to select the job you want to cancel.

Press Menu/Set. —OR— If you only have one job waiting, go to Step 3.

Press 1 to cancel. —OR— Press 2 to exit without canceling. To cancel another job go to Step 2.

Press Stop/Exit.

4.CANCEL JOB

Setup Send

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Advanced sending operations

Composing the electronic Cover Page

The cover page is sent to the receiving party’s machine. Your cover page includes the name or number stored in the One-Touch or Speed-Dial memory. If you are dialing manually, the name is left blank.

The cover page shows your Station ID, and the number of pages you are sending. If you have COVERPG SETUP set to ON (See Send a cover page for all faxes on page 6-7), the number of pages is left blank.

You can select a comment to include on your cover page.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

Instead of using one of the preset comments, you can enter two personal messages of your own, up to 27 characters. (See Entering text on page 4-2.)

5.(USER DEFINED)

6.(USER DEFINED)

Most of the SETUP SEND settings are temporary to allow you to make changes for each fax you send. However when you set up your Cover Page and Cover Page Comments, you are changing the default settings so they will be available while faxing.

Composing your own comments

Press Menu/Set, 3, 2. The screen displays:

Use ▲ or ▼ to choose position 5 or 6 for your own comment.

Press Menu/Set.

Use the dial pad to enter your customized comment. (See Entering text on page 4-2.)

Press Menu/Set. The screen displays:

Press 1 if you want to choose more settings. The display returns to the SETUP SEND menu.

—OR— Press 2 to exit.

2.COVERPAGE MSG

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Setup Send

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Cover page for next fax only

This feature does not work unless you have set up the Station ID. (See Setting the Station ID on page 4-2.)

If you only want to send a cover page with a particular fax, this cover page will include the number of pages in your document.

Insert the document face down in the ADF.

Press Menu/Set, 3, 1.

When the LCD shows NEXT FAX ONLY, press Menu/Set.

Press ▲ or ▼ to select NEXT FAX:ON (or NEXT FAX:OFF), and press Menu/Set.

Press ▲ or ▼ to select one of the standard or your own comments.

Press Menu/Set.

Enter two digits to show the number of pages you are sending. (Enter 00 to leave the number of pages blank.) If you have made a mistake, press to back up and re-enter the number of pages.

Press Menu/Set.

Press 1 if you want to choose more settings. The LCD returns to the SETUP SEND menu.

—OR— Press 2 if you have finished choosing settings.

Enter the fax number you are calling and then press Fax Start.

▲

1.COVERPG SETUP

Send a cover page for all faxes

Make sure you have set up the Station ID before continuing. This feature does not work without the Station ID. (See Setting the Station ID on page 4-2.)

You can set your machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

Press Menu/Set, 3, 1.

Press ▲ or ▼ to select ON (or OFF). (If you select ON, a cover page is always sent when you send a fax.)

Press Menu/Set.

If you selected ON, press ▲ or ▼ to select one of the standard or your own comments.

Press Menu/Set when the screen displays your selection. The screen displays:

Press 1 if you want to choose more settings. The LCD returns to the SETUP SEND menu.

—OR— Press 2 to exit if you have finished choosing settings.

1.COVERPG SETUP

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Setup Send

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Using a printed Cover Page

If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax.

Press Menu/Set, 3, 1.

Press ▲ or ▼ to select PRINT SAMPLE.

Press Menu/Set.

1.COVERPG SETUP

Broadcasting

Using the numbers you have stored in Groups, One-Touch and Speed-Dial memory, you can “Broadcast” faxes automatically to a maximum of 104 different locations in a few simple steps. You must set MEMORY TX, either ON or NEXT FAX ONLY.

After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

Insert the document face down in the ADF.

Press Menu/Set, 3, 9 to select ON for Memory Transmission. (See Memory Transmission on page 6-12.)

Press Menu/Set.

Enter the One-Touch and Speed-Dial numbers (one after the other), Search numbers or a Group number you have stored.

Press Fax Start. The fax machine stores the document in memory, and then transmits it to all the numbers you entered. If the line is busy, your machine will redial.

■ Press Stop/Exit during transmission to cancel the current

fax Broadcast.

■ To cancel all locations, press Menu/Set, 4. (See Canceling

a scheduled job on page 6-5.)

■ To turn Memory Transmissio n back off, after the Broadcast

has finished go to Step 2 and select OFF.

Overseas Mode

If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off.

Insert the document face down in the ADF.

Press Menu/Set, 3, 5.

Press ▲ or ▼ to select ON (or OFF).

Press Menu/Set.

Press 1 if you want to choose more settings and the LCD will return to the SETUP SEND menu.

—OR— Press 2 if you have finished choosing settings, and then go to

Step 5.

Enter the fax number you’re calling.

Press Fax Start.

5.OVERSEAS MODE

Setup Send

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Call Reservation

You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your machine will ring. To have a conversation, lift the handset.

If you set Call Reservation and Call Back message to ON, your machine leaves a message if the other party does not answer.

Insert the document face down in the ADF.

Press Menu/Set, 3, 6. The screen displays the

current setting for Call Reservation.

Press ▲ or ▼ to select ON (or OFF). Press Menu/Set.

If you set Call Reservation to ON, the LCD shows the current setting for Call Back Message.

Press ▲ or ▼ to select ON (or OFF). Press Menu/Set.

Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu.

—OR— Press 2 if you are finished choosing settings, and go to Step 6.

Enter the fax number, and press Fax Start.

If you’ve set Call Reservation to ON, pick up your handset if your machine rings.

You cannot use auto redial with Call Reservation. You cannot use Call Reservation with Delayed Transmission or with Polling. You must register your Station ID to set Call Back Message to ON.

6.CALL RESERVE

Print Sample Call Back Message

Press Menu/Set, 3, 6.

Press ▲ or ▼ to select PRINT SAMPLE.

Press Menu/Set.

6.CALL RESERVE

Setup Send

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Delayed Fax

Depending on the amount of the data, you can use this menu setting to send up to 3 faxes at later times within the next 24 hours.

Insert the document face down in the ADF.

Press Menu/Set, 3, 7.

Enter the t ime you want the fax to be sent (in 24-hour format).

Press Menu/Set. (For example, enter 19:45 for 7:45 P.M.)

Press 1 if you want to leave the document in the ADF.

—OR— Press 2 to scan the document into the memory.

Press 1 if you want to choose more settings and the LCD will return to the SETUP SEND menu.

—OR— Press 2 if you have finished choosing settings, and then go to

Step 6.

Enter the fax number.

Press Fax Start. The fax machine will wait until the time you have entered to send the fax.

■ The number of pages you can scan into the memory

depends on the amount of data that is printed on each page.

■ If you press 2 in Step 4, the scanned document data will be

stored until you delete the fax in memory by using the Canceling a Job menu setting.

7.DELAYED FAX

1.DOC 2.MEMORY

6 - 10

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Setting up Polled Transmit

Polled Transmit is when you set up the fax machine to wait with a document so another fax machine can call and retrieve it.

Insert the document face down in the ADF.

Press Menu/Set, 3, 8.

Press ▲ or ▼ to choose ON (or OFF).

Press Menu/Set.

Press 1 if you want to leave the document in the ADF.

—OR— Press 2 to scan the document into the memory.

Press 1 if you want to choose more settings and the LCD will return to the SETUP SEND menu.

—OR— Press 2 if you have finished choosing settings, and go to

Step 6.

Press Fax Start.

■ If you pressed 1 in Step 4, the document remains in the

ADF until your fax machine is polled. If you must use your fax machine before the polled Transmit occur, you can “interrupt” it to send another fax. (See Interrupting Delayed Fax and Polled Transmit jobs on page 6-13.) The document in the ADF can only be polled once.

■ If you pressed 2 in Step 4, the document will be stored in

the memory and can be retrieved from any other fax machine until you delete the fax in memory by using the Canceling a Job menu setting.

8.POLLED TX

POLLED TX:ON?

1.DOC 2.MEMORY

Setup Send

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Memory Transmission

This feature allows the fax machine to scan a fax into its memory and send it as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your document.

Insert the document face down in the ADF.

Press Menu/Set, 3, 9.

To change the default setting, press ▲ or ▼ to select ON (or OFF).

Press Menu/Set. Go to Step 5. —OR— For the next fax transmission only, press ▲ or ▼ to select

NEXT FAX ONLY. Press Menu/Set.

For the next fax only, press ▲ or ▼ to select ON (or OFF). Press Menu/Set.

Press 1 to choose more settings. The LCD returns to the SETUP SEND menu.

—OR— Press 2 if you have finished choosing settings and go to

Step 6.

Enter fax number and press Fax Start.

9.MEMORY TX

MEMORY TX:ON?

SELECT ↑ ↓ & SET

Out of Memory message

If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message while scanning a subsequent page, you will have the option to press Fax Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.

If the faxes you send are typically very large or detailed, you may get OUT OF MEMORY errors frequently. If this happens, change the Memory Transmission setting back to OFF.

6 - 12

Setup Send

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Interrupting Delayed Fax and Polled Transmit jobs

Even if you have your machine set to send a fax later, or if you have it set to be polled, you can interrupt the scheduled job to send a fax or make a copy now. However, you cannot use automatic redial or the Menu mode.

Press Menu/Set, 5.

Wait 2 seconds, then remove the documents that are waiting in the ADF.

Insert the document you want to send now in the ADF.

Enter the number for the fax you want to send now, and press Fax Start.

After the transmission is finished, return the first document to the ADF.

Press Menu/Set, 5 to restore the Delayed Fax or Polled Transmit.

If you set Delayed Fax or Polled Transmit using the memory (that is, if you have already scanned the document into your machine’s memory and will send it from there), you don’t have to interrupt to send a fax or make a copy.

5.INTERRUPT

Setup Send

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Page 70

Quick-Dial numbers and dialing

options

Storing numbers for easy dialing

You can set up the fax machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.

If you lose electrical power, the quick-dial numbers that are in the memory will not be lost.

Storing One-Touch Dial numbers

Your fax machine has One-Touch keys where you can store fax or phone numbers for automatic dialing. (See One-Touch dialing on page 7-5.) One-Touch keys are located on the right side of the control panel.

Press Menu/Set, 6, 1.

Press the One-Touch key where you want to store a number.

Enter the number (up to 20 digits). Press Menu/Set.

To enter a pause in the dialing sequence, press Redial/Pause. (See Pause on page 7-7.)

Use the dial pad to enter the name (up to 15 characters).

Press Menu/Set. You can use the chart to help you enter letters. (See Entering text on page 4-2.)

—OR— Press Menu/Set, to store the number without a name.

Press ▲ or ▼ to select the type of number and press Menu/Set.

FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain

Return to Step 2 to store another One-Touch number. —OR— Press Stop/Exit to exit.

dialing. Selecting CHAIN tells the fax machine that the complete number has not yet been entered.

1.ONE-TOUCH DIAL

NAME:

Quick-Dial numbers and dialing options

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Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the two-digit number, and Fax Start). The fax machine can store 100 Speed-Dial numbers.

Press Menu/Set, 6, 2.

Use the dial pad to enter a two-digit Speed-Dial number (00-99).

(For example, press 0 5.) Press Menu/Set.

Enter the phone or fax number (up to 20 digits). Press Menu/Set.

To enter a pause in the dialing sequence, press Redial/Pause. (See Pause on page 7-7.)

Use the dial pad to enter the name (up to 15 characters).

Press Menu/Set. (You can use the chart on page 4-2 to help you enter letters.) —OR— Press Menu/Set to store the number without a name.

Press ▲ or ▼ to select the type of number and press Menu/Set.

FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain

Go to Step 2 to store another Speed-Dial number. —OR— Press Stop/Exit.

dialing. Selecting CHAIN tells the fax machine that the complete number has not yet been entered.

2.SPEED-DIAL

#05:

ENTER & SET

NAME:

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Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name stored there (or number) and will ask you to do one of the following:

Press 1 to change the stored number.

—OR— Press 2 to exit without making

a change.

How to change the stored number or name:

■ If you want to change a character, use or to position

the cursor under the character you want to change, and then type over it.

■ If you want to erase the whole number or whole name,

press Stop/Exit when the cursor is under the first digit or letter. The characters above and to the right of the cursor will be deleted.

Enter a new number. Press Menu/Set.

Follow the directions beginning at Step 4 in Storing One-Touch Number or Storing Speed-Dial numbers.

1234567

1.CHANGE 2.EXIT

▲

Quick-Dial numbers and dialing options

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Setting up Groups for Broadcasting

Groups, which can be stored on a One-Touch key location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Fax Start

First, you will need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group, Each Group uses up a One-Touch key location. Finally, you can have up to four small Groups, or you can assign up to 103 numbers to one large Group. (See Storing One-Touch Dial numbers on page 7-1and Storing Speed-D ial numbers on page 7-2.)

Press Menu/Set, 6, 3.

Select a One-Touch key where you wish to store the number. (For example, press One-Touch key 2 to store a Group.)

Use the dial pad to enter the Group number (1 to 4) and press Menu/Set.

(For example, press 1 for Group 1.)

To include One-Touch or Speed-Dial numbers in the Group, enter them as follows. For example, for One-Touch key 3, press One-Touch key 3. For Speed-Dial location 09, press Search/Speed Dial, then press 0, 9 on the dial pad.

The LCD shows 03, #09.

Press Menu/Set to accept the numbers for this group.

Use the dial pad to enter a name for the group and press Menu/Set.

(For example, NEW CLIENTS) (See Entering text on page 4-2.)

Press Stop/Exit. You can print a list of all One-Touch and Speed-Dial numbers.

Group numbers will be marked in the GROUP column. (See Printing reports on page 9-2.)

3.SETUP GROUPS

SETUP GROUP:G0

ENTER & SET

G01:*03#09

NAME:

ENTER & SET

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Dialing options

You can use the fax machine to make voice telephone calls by dialing manually or by using Search, One-Touch or Speed-Dial memory. You can use the handset to make calls.

When you dial a quick-dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.

Manual dialing

Manual dialing is simply pressing all of the digits of the phone number.

Pick up the handset. —OR— Press Hook

When you hear a dial tone, dial the call using the dial pad.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

To hang up, replace the handset. —OR— Press Hook.

One-Touch dialing

Pick up the handset. —OR— Press Hook.

When you hear a dial tone, press the One-Touch key of the location you want to call.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

To hang up a voice call, replace the handset. If the LCD shows NOT REGISTERED when you press the

One-Touch key, a number has not been stored for it. If you are sending a fax, press Fax Start after pressing the

One-Touch key. If you picked up the handset or pressed Hook, press Fax Start when the receiving fax machine answers with fax tones.

Quick-Dial numbers and dialing options

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Speed-Dialing

Pick up the handset. —OR— Press Hook.

When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed-Dial number.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

To hang up a voice call, replace the handset.

■ If the LCD shows NOT REGISTERED when you press the

Speed-Dial 2-digit number, a number has not been stored for it.

■ If you are sending a fax, press Fax Start after entering the

Speed-Dial number. If you picked up the handset or pressed Hook, press Fax Start when the receiving fax machine answers with fax tones.

Access codes and credit card numbers

Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers. You can store these long dialing sequences by dividing them and setting them up on separate keys in any combination. Make sure you have selected CHAIN as the type of number when you stored the beginning portions of a long number.

The combined number will be dialed in the order that you entered it as soon as you press Fax Start. (See Storing Speed-Dial numbers on page 7-2.)

Perhaps you have stored ‘555’ on Speed-Dial #03 and ‘7000’ on Speed-Dial #02. If you press Search/Speed Dial, #03, Search/Speed Dial, #02, and Fax Start, you will dial ‘555-7000’.

To temporarily change a number, you can substitute part of the number with manual using the dial pad.

For example, to change the number to 555-7001 you could press Search/Speed Dial, #03 and then press 7001 using the dialing pad.

If you must wait for another dial tone or signal at any point in the dialing sequence, store a pause there in the number by pressing Redial/Pause. Each key press adds a 3.5-second delay.

#05:

ENTER & SET

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Search

You can search for names you have stored in One-Touch and Speed-Dial memories. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-2.)

Pick up the handset.

Press Search/Speed Dial, then enter the first letter of the name you are looking for by using the dial pad.

Press or to search the names that are displayed alphabetically.

When the screen displays the name you want to call, press Fax Start to begin dialing.

To hang up, replace the handset.

▲

Pause

Press Redial/Pause to insert a 3.5-second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

Hold

Press Hold/Caller ID to put a call on Hold.

You can replace the handset without disconnecting the call.

Pick up the fax machine’s handset to release the call from Hold. Picking up an extension handset will not release the call from Hold.

Redial (Telephone)

If you are calling someone and the line is busy, you can retry the number by pressing Redial/Pause.

Pick up the handset.

Press Redial/Pause.

To hang up, replace the handset.

Redial (Fax)

If you’re sending a fax manually and the line is busy, press Redial/Pause to try again. Any time you want to make a second call to the last number dialed, press Redial/Pause to save time.

If you’re sending a fax automatically and the line is busy, the fax machine will automatically redial one time at five minutes intervals after the transmission.

Tone or Pulse (Canada only)

If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.

Pick up the handset.

Press #. Any digits dialed after this will send tone signals.

When you hang up, the fax machine will return to the Pulse dialing service.

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Remote Fax Options

Fax Forwarding

You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR—Fax Storage—OR— Off.

You can change your selection at any time (Menu, 8, 1). (See Turning off Remote Fax Options on page 8-3.)

Setting up Fax Forwarding

When you select Fax Forward, your fax machine stores the received fax in the memory. The fax machine will then dial the fax number you’ve programmed and forwards the fax message.

Press Menu/Set, 8, 1.

Press ▲ or ▼ to select FAX FORWARD.

Press Menu/Set.

Enter the forwarding number (up to 20 digits). Press Menu/Set.

Press ▲ or ▼ to select

BACKUP PRINT:ON or BACKUP PRINT:OFF.

Press Menu/Set.

■ If you select BACKUP PRINT:ON, faxes will also be printed

at your fax machine so you will have a copy if there is a power failure before it is forwarded or a problem at the receiving machine.

■ If you select BACKUP PRINT:OFF and a problem occurs

during Fax Forwarding, then your recieved fax might be erased from memory before it can be printed.

The LCD will ask you to enter the fax number to which faxes will be forwarded.

Press Stop/Exit.

1.FWD/PAGE/STORE

BACKUP PRINT:ON

SELECT ↑ ↓ & SET

Remote Fax Options

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Programming your pager number

When Paging is selected, your fax machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory.

Press Menu/Set, 8, 1.

Press ▲ or ▼ to select PAGING.

Enter your pager phone number followed by # # (up to 20 digits).

Press Menu/Set.

Do not include the area code if it is the same as that of your fax machine.

For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.

If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #.

Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5 1

2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax

number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)

Press Stop/Exit. You cannot change a Paging number or PIN remotely. If you

have set Paging, a backup copy will automatically be printed at the fax machine.

1.FWD/PAGE/STORE

Remote Fax Options

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Setting Fax Storage

If you select Fax Storage, your fax machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands.

Press Menu/Set, 8, 1.

Press ▲ or ▼ to select FAX STORAGE.

Press Menu/Set.

Press Stop/Exit. If you have set Fax Storage, a backup copy will automatically

be printed at the fax machine.

1.FWD/PAGE/STORE

Turning off Remote Fax Options

If you set the FWD/PAGE/STORE to OFF and there are faxes in your fax machine’s memory, the LCD will give you two options.

■ If you press 1, all unprinted faxes will be printed and erased

before the setting turns off. If a backup copy has already been printed it will not be printed again.

■ If you press 2, the memory will not be erased and the setting will

be unchanged.

Setting your remote access code

The remote access code lets you access the Remote Retrieval features when you are away from the fax machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).

Press Menu/Set, 8, 2.

Enter a three-digit code using numbers 0-9.

Press Menu/Set. (The “ ” cannot be changed.) Do not use the same code which is set in your Fax Receive

Code( 51) or Telephone Answer Code (#51). (See Operation from extension telephones on page 5-5.)

Press Stop/Exit. You can change your code at any time by entering a new one.

If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- ).

2.REMOTE ACCESS

Remote Fax Options

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Remote Retrieval

You can call your fax machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.

Using your remote access code

Dial the fax number from a telephone or another fax machine using touch tone.

When the fax machine answers, immediately enter your Remote Access Code (3 digits followed by ).

The fax machine signals if it has received fax messages:

1 long beep — Fax messages No beeps — No fax messages

The fax machine gives two short beeps, which tells you to enter a command. The fax machine will hang up if you wait longer than 30 seconds to enter a command. The fax machine will beep three times, if you enter an invalid command.

Press 90 to reset the fax machine when you’ve finished.

Hang up.

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Remote commands

Follow the commands below to access features when you are away from the fax machine. When you call the fax machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command.

Remote commands Operation details

95 Change the Fax

Forwarding or Paging settings

1 OFF You can select OF F after you have

2 Fax Forwa rding If you hear one lon g beep, the change has 3 Paging 4 Fax Forwarding number

6 Fax Storage You can turn FAX Storage to ON (or OFF

96 Retrieve a fax

1 Print a memory status list Enter the number of a remote fax machine

2 Retri eve all faxes Enter the number of a remote fax machine

3 Erase faxes from the memory

97 Check the Receiving

Status

1 Fax You can check whether the fax machine

98 Change the Receive

Mode

1 TAD:ANSWER MACH. If you hear one long beep, your change 2 FAX/TEL 3 FAX ONLY

90 Exit Press 9 0 to exit Remote Retrieval. Wait

registered or erase all the fax messages.

been accepted. If you hear three short beeps, you cannot change it because something has not been set up (for example, perhaps a fax forwarding or paging number had not been registered). You can register your Fax Forwarding number by entering 4 (see page 8-6). Once you have registered the number, Fax Forwarding will work.

after you have retrieved or erased all your messages.)

to print a memory status list.

to receive stored fax messages. (See page 8-6.)

If you hear one long beep, you can erase fax messages from the memory.

has received any faxes. If yes, you will hear one long beep. If no, you will hear three short beeps.

has been accepted.

for the long beep, then replace the handset.

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Retrieving fax messages

Dial your fax number.

When your fax machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages.

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by # # (up to 20 digits).

You cannot use and # as dial numbers. However, press # if you want to store a pause.

Hang up after you hear your fax machine beep. Your fax machine will call the other machine, which will then print your fax messages.

Changing your Fax Forwarding number

The default setting of your fax forward number that has been previously stored can be changed from another telephone or fax machine using Touch Tone.

Dial your fax number.

When your fax machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages.

When you hear two short beeps, use the dial pad to press 9 5

Wait for the long beep, and then use the dial pad to enter the new number of the remote fax machine you want your fax messages forwarded to followed by # # (up to 20 digits).

You cannot use and # as dial numbers. However, press # if you want to store a pause.

Hang up after you hear the fax machine beep.

Remote Fax Options

8 - 6

Page 83

Printing reports

FAX settings and activity

Your fax machine can print a Transmission Verification Report after each fax you send. Also, a journal of sent and received faxes can be printed at specified intervals.

Customizing the Transmission Verification Report

You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select ON, the report will print for every fax you send.

When the feature is OFF, the Report will only print it there is a transmission error (NG).

Press Menu/Set, 7, 1.

Press ▲ or ▼ to select ON or OFF.

Press Menu/Set.

Press Stop/Exit.

Setting the Journal Period

You can set the fax machine to print a journal at specific intervals (every 30 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the journal period to OFF, you can print the report by following the steps on the next page.

The default setting is EVERY 30 FAXES.

Press Menu/Set, 7, 2.

Press ▲ or ▼ to choose a journal period.

Press Menu/Set. (If you choose 7 days, the LCD will ask you to choose a day

on which to begin the 7-day countdown.)

Enter the time to begin printing in 24-hour format. Press Menu/Set. (For example: enter 19:45 for 7:45 P.M.)

Press Stop/Exit. If you select 6, 12, 24 hours, 2 or 7 days, the fax machine will

print the report at the selected time and then erase all jobs from its memory. If the fax machine’s memory becomes full with 30 jobs before the time you selected has passed, the fax machine will print the Journal early and then erase all jobs from memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from memory.

1.TRANSMISSON

2.JOURNAL PERIOD

Printing reports

9 - 1

Page 84

Printing reports

Following reports are available:

1.TRANSMISSION

2.HELP LIST

3.QUICK-DIAL

4.FAX JOURNAL

5.TEL.INDEX

6.USER SETTINGS

7.MEMORY STATUS

Prints a Transmission Verification Reports for the last fax that was sent.

This information will remain until you pick up the handset.

Prints the Help List so you can see at-a-glance how to quickly program y our fax machine. Lists names and numbers stored in One-Touch and Speed-Dial memory, in numerical order. Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) Quick-Dial list (above), alphabetically.

Lists your settings.

Lists summary information and amount of occupied memory.

How to print a report

Make sure that there is no document in the ADF.

Press Copy/Reports, then enter the number (see list above) of the report you want to print. For example, press 6 to print the USER SETTINGS.

Printing reports

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Page 85

Making copies

Using the fax machine as a copier

You can use this fax machine as a copier. Always make sure you have paper in the paper tray before making copies.

Copy Key

Incoming faxes cannot be received on paper or into the memory while the fax machine is copying.

Copy operations

To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. Remember, your fax machine cannot scan anything closer than 1/6 in. (4 mm) from the edge of the paper.

1/8" (3 mm)

Not Scannable area

1/6" (4 mm)

Making a single copy

Insert the document face down in the ADF.

Press Copy/Reports twice. To cancel, press Stop/Exit. Do NOT pull on the paper while copying is in progress.

The default resolution for a single copy is S.FINE. Set the resolution to PHOTO for photographs by using the Resolution key.

Making copies

10 - 1

Page 86

Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge

You can choose additional copy options. First, you can select the number of copies. Next, you can choose whether multiple copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). Finally, you can choose an enlargement or reduction ratio. To automatically reduce the copy to the paper size you have set for the paper tray, select AUTO. To reduce the copy by a fixed percentage, choose 93%, 87%, 75% or 50%. Or, to enlarge the copy, select 150%, 125% or 120%. To copy a document at its document size, select 100%.

Insert the document face down in the ADF.

Press Copy/Reports.

Enter the number of copies you want (1-99).

To start copying now, press Copy/Reports.

If you would like to select additional copy options, like SORT, ELG/RDC (Enlarge or Reduce) press Menu/Set.

Press ▲ or ▼ to select SORT or STACK. To start copying now without enlarging or reducing, press

Copy/Reports.

To reduce or enlarge the image, press Menu/Set.

Press ▲ or ▼ to select an enlargement or reduction ratio.

Press Copy/Reports. If you are making multiple copies and get a OUT OF MEMORY

message while you are scanning the first page, press Stop/Exit to cancel the job. Then make a single copy. If you selected SORT and the OUT OF MEMORY message appears while scanning subsequent pages, you can press

Copy/Reports to copy the portion that is in memory, or press Stop/Exit to cancel. To restart the copy job using less

memory, press Copy/Reports for stacked copies. The default resolution for multiple copies or reducing and

enlarging copies is FINE. Set the resolution to S.FINE for small print or artwork and PHOTO for photographs by using the Resolution key. S.FINE and PHOTO resolutions use up more memory than FINE mode.

NO.OF COPIES:01

THEN COPY OR SET

ELG/RDC:100%?

SELECT ↑ ↓ & SET

10 - 2

Making copies

Page 87

Important information

Standard telephone and FCC Notices

These notices are in effect on models sold and used in the United States only.

This equipment is hearing-aid compatible. When programming emergency numbers or making test calls

to emergency numbers:

■ Remain on the line and briefly explain to the dispatcher the

reason for the call before hanging up.

■ Perform these activities in the off-peak hours, such as early

morning or late evening.

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the backside of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

Important information

11 - 1

Page 88

If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer.

If you are not able to solve a problem with the fax machine, call Brother Customer Service. (See Brother numbers on page i.)

WARNING

For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.

This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

WARNING

This fax machine has been certified to comply with FCC standards, which are applied to the USA only. A grounded plug should be plugged into a grounded AC outlet after checking the rating of the local power supply for the fax machine to operate properly and safely.

Federal Communications Commission (FCC) Declaration of Conformity (USA only)

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700

declares, that the products Product Name: FAX575 comply with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Important information

11 - 2

Page 89

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

■ Call the dealer or an experienced radio/TV technician for help.

Important

Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.

Industry Canada Compliance Statement (Canada only)

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil num ique de la classe B est conforme la norme

NMB-003 du Canada.

International E

As an E

NERGY STAR

determined that product meets the E energy efficiency.

Compliance Statement

Partner, Brother Industries, Ltd. has

NERGY STAR

guidelines for

Important information

11 - 3

Page 90

Important safety instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the AC power outlet before cleaning. To clean the inside of the machine, use a dry, lint-free cloth, however, do not use liquid or aerosol cleaners.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, call your dealer or local power company.

This product is equipped with a 3-wire grounded type plug, a plug having a third (grounded) pin. This plug will only fit into a grounded-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded-type plug.

Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.

If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA only).

Do not place anything in front of the fax machine that will block received faxes. Do not place anything in the path of received faxes.

Wait until pages have exited the fax machine before picking them up.

Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to Brother Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may contact Brother Customer Service for your nearest Brother Authorized Service Center. (See Brother numbers on page i.)

Important information

11 - 4

Page 91

Unplug this product from the AC power outlet and refer servicing to Authorized Service Personnel under the following conditions:

■ When the power cord is damaged or frayed.

■ If liquid has been spilled into the product.

■ If the product has been exposed to rain or water.

■ If the product does not operate normally when the

operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

■ If the product has been dropped or the cabinet has been

damaged.

■ If the product exhibits a distinct change in performance,

indicating a need for service.

To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

Trademarks

All other brand and product names mentioned in this manual are registered trademarks of their respective companies.

Shipment of the fax machine

If for any reason you must ship your fax machine, carefully package the fax machine to avoid any damage during transit. We recommend that you save and use the original packaging. The fax machine should also be adequately insured with the carrier.

Important information

11 - 5

Page 92

Troubleshooting and routine

Troubleshooting

For technical help, you must call the country where you bought the fax machine. Calls must be made from within that country.

Error messages

As with any sophisticated office product, errors may occur. If this happens, your fax machine identifies the problem and displays an error message. The most common error messages are shown below.

You can correct most problems by yourself. If you need more help, call the Brother fax back system (USA only).

ERROR MESSAGES

ERROR MESSAGE

CHECK PAPER

RELOAD PAPER

PRESS STOP KEY

COVER IS OPEN

CLOSE COVER

DOCUMENT JAM

REMOVE JAM

PRESS STOP KEY

DR MODE IN USE

LINE DISCONNECT

MEMORY NEAR FUL L

CLEAR MEMORY

maintenance

IMPORTANT

In USA only: 1-800-521-2846

CAUSE ACTION

The fax machine is out of paper or paper is not properly loaded in the paper tray.

The paper is jammed in the fax machine.

The cover is not closed completely.

The documents were not inserted or fed properly, or were too long. (See Document Jam on page 12-4.)

The document is jammed in the fax machine.

The fax machine is set to Distinctive Ring mode. You can not change the Receive Mode from Manual to another mode.

The other person or other person’s fax machine stopped the call.

The fax machine is almost out of memory.

Refill the paper or remove the paper and l oad it again. If this error appears while receiving a fax, load paper to restart printing. If you were copying or printing reports, load paper and try again.

How to load paper

(See page 2-2)

Paper Jam

See 12-5.

Close the cover.

Insert the document again.

See Docum ent Jam on page 12-4.

Set Distinctive Ring to off.

Try to send again.

Clear the faxes and scheduled jobs from the memory. —OR— Print the faxes that are in the memory. (See Printing a fax

from the memory

5-6.)

on page

Troubleshooting and routine maintenance

12 - 1

Page 93

ERROR MESSAGES

ERROR MESSAGE

NOT REGISTERED

OUT OF MEMORY

CLEAR MEMORY

PAPER JAM

PLS OPEN COVER

REMOVE JAM

PHONE LINE BUSY

POLLING FAILED

PRINTHEAD

OVERHEATED

WAIT TO COOL

RECEIVE FAILED

RIBBON EMPTY

RESET O R REPLAC E

CAUSE ACTION

You tried to access a One-Touch or Speed-Dial number that is not programmed.

The data is too large for the fax machine’s memory.

The paper is jammed in the fax machine.

The number you dialed does not answer or is busy.

You tried to poll a fax machine that is not in Polled Waiting mode.

The print head has overheated.

Poor phone line quality caused a communication error.

Your fax machine is out of ribbon or the print cart ridge is not properly installed.

Set up the One-Touch or Speed-Dial number. (See

Storing One-Touch Dial numbers

on page 7-1 and Storing Speed -Dial numbers on page 7-2.)

(Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in progress finish and then try again. —OR— Clear the faxes and schedule jobs in the memory. To gain extra memory, you can turn off Fax Storage. (Setting Fax Storage on page 8-3.) —OR— Print the faxes that are in the memory. (Printing a fax from the memory on page 5-6)

(See Paper Jam on page 12-5.)

Verify the number and try again.

Check the other fax machine’s polling setup.

Wait 30 minutes for it to cool or wait until the message disappears automatically.

If the problem continues, call the telephone company and ask them to check your phone line.

Install the print cartridge or change the ribbon again. (See Changing the ribbon on page 12-9.)

Troubleshooting and routine maintenance

12 - 2

Page 94

ERROR MESSAGES

ERROR MESSAGE

MEMORY DISABLED

UNABLE TO INIT

UNABLE TO PRINT

UNABLE TO SCAN

CAUSE ACTION

The fax machine has a mechanical problem. —OR— A foreign obstacle, suc h as a clip or ripped paper, is in the fax machine.

Open the top cover and remove any foreign obstacles from inside the fax machine. If the error message continues, disconnect the fax machine from the power source for several minutes then reconnect it. You will l ose all faxes in the memory. Please follow the steps below before disconnecting the fax machine so you will not lose any important messages.

Check whether the fax machine has faxes in the memory

1. Press Menu/Set, 0, 0, 1.

2. If the fax machine does

not have faxes in its memory, disconnect the fax machine from the power source for several minutes and then reconnect it. —OR— If faxes are present, you can transfer them to another fax machine. Go to Step 3.

Transfer faxes to another fax machine

3. Enter the fax number to

which faxes will be forwarded.

4. Press Fax Start.

5. After the faxes are

transferred, disconnect the fax machine from the power source for several minutes and then reconnect it.

Transfer Journal report to another fax machine

You can transfer the Fax Journal report to another fax machine.

1. Press Menu/Set, 0, 0, 2.

2. Enter the fax number to

which faxes will be forwarded.

3. Press Fax Start.

If you have not set up your Station ID, you cannot enter fax transfer mode.

If the error message still continues, call Brother Customer Service.

In USA:

1-800-284-4329

In Canada:

1-877-BROTHER

Troubleshooting and routine maintenance

12 - 3

Page 95

Compatibility

If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you try setting the compatibility to BASIC.

Press Menu/Set, 0, 1.

Press ▲ or ▼ to select BASIC (or NORMAL).

Press Menu/Set.

Press Stop/Exit.

1.COMPATIBILITY

Document Jam or Paper Jam

Document Jam

The documents were not inserted or fed properly, or were too long.

Remove any paper from ADF that is not jammed.

Open the top cover by lifting the lever on the right side of the top cover.

Pull the document toward the front of your fax machine.

Top Cover

Document is jammed.

Close the top cover. Press down on both sides of the top cover until it clicks.

Troubleshooting and routine maintenance

12 - 4

Page 96

Paper Jam

The paper is jammed in your fax machine.

Remove any paper that is not jammed.

Open the top cover by lifting the lever on the right side of the top cover.

Top Cover

Pull the jammed paper gently from the paper feeder toward the front of the fax machine as per diagram A.

If you can’t, pull the jammed paper towards the back and remove it as per diagram B.

Diagram A Diagram B

Printout is jammed.

Close the top cover. Press down on both sides of the top cover until it clicks.

Put the paper back into the paper tray.

Troubleshooting and routine maintenance

12 - 5

Page 97

If you are having difficulty with the fax machine

If you think there is a problem with your fax machine or the way your faxes look, make a copy first. If the copy looks good, the problem is probably not the fax machine. Check the chart below and follow the troubleshooting tips.

DIFFICULTY SUGGESTIONS

Printing or Receiv ing Faxes

Condensed print and white streaks across the page or the top and bottom of sentences are cut off.

Vertical black lines when receiving.

Phone Line or Connections

The fax machine does not answer when called.

External Telephone answering device (TAD) does not answer when called

No dial tone on the handset

The Caller ID does not display after the Call Waiting signal

Receiving Faxes

Cannot receive a fax

If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

Your machine’s print head might be dirty. Clean the print head. (See Cleaning the print head on page 13 -9.) The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

Make sure the fax machine is in the correct receiving mode for y our setup. (See on page 5-1.) Check for a dial tone. If possible, call the fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone to the fax machine’s telephone wall jack. If there is no ringing when you call the fax machine, ask your telephone company to check the line.

Make sure the telephone line cord from your TAD is connected to the back of the fax machine, in the jack labeled EXT. (See

answering device (TAD)

TAD is set to answer calls.

Press Hook—OR —Lift the handset. If you d on’t hear a dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If there is no dial tone at the wall outlet, call your telephone company.

The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfere with it. When you hear the Call Waiting signal, ask the other party to hold while you answer the call. Then stop speaking until you see the Caller ID on the LCD.

Make sure that the fax machine is in the correct receiving mode for your setup. (See Choosing the Receive Mode on page 5-1.)

If there seems to be interference on your phone line, try setting the Compatibility to BASIC . (See Compatibility on page 12-4.)

Choosing the Receive Mode

Connecting an external telephone

on page 1-8.) Make sure the

Troubleshooting and routine maintenance

12 - 6

Page 98

DIFFICULTY SUGGESTIONS

Sending Faxes

Cannot send a fax Ask the other party to check that the receiving machine

Poor sending quality.

Dialing does not work

Vertical black lines when sending.

Transmission Verification Report prints “RESULT: NG”

Handling Incoming Calls

Double-ring in FAX/TEL mode

Transferring a call to the fax machine

The fax machine “hears” voice as fax tone

Custom features on a single line

has paper. Print the Transmission Verification Report and check

for an error. (See Try changing y our resolution to FI NE or S.FINE. Make

a copy to check the fax machine’s scanner operation. Check all line cord connections and make sure the

curled handset cord is not in the EXT jack. Check the power cord connection. Send a manual fax by pressing Hook or by lifting the handset and dialing the number. Wait to hear fax receiving tones before pressing Fax Start. (Canada only) Change the Tone/Pulse setting. (See Setting Tone and Pulse dialing mode (Canada

Only)

on page 4-6.)

Use the fax machine to make a copy. If the copy shows the same problem, the s canner area is dirty. Lift the top cover and check the document path. Clean the white film and the scanner’s glass strip using isopropyl alcohol and a lint-free cloth. (See Cleaning the s canner on page 12-9.)

There is probably temporary noise or static on the phone line. Try sending the fax again. Try setting the Compatibility to BASIC.

Compatibility

(See If the problem continues, call the telephone company to check your phone line.

The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine’s handset or answer from an extension phone, and then press the fax machine’s Telephone Answer Code (default setting is #51). (See For FAX/TEL mode only on page 5-5.)

If you have answered at the fax machine’s handset, press Fax Start and hang up immediately. If you answered at an extension phone, press your three-digit Fax Receive Code (default setting is 51). When the fax machine answers, hang up.

If the fax machine is set to Easy Receive ON, it is more sensitive to sounds. The fax machine may mistakenly interpret certai n voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing #51 if you are at an extension phone or press Stop/Exit if you are at the fax machine or an external phone. Try avoiding this problem by turning Easy Receive to OFF. (See Easy Receive on page 5-3.)

If you have Call Waiting, Ring Master, Voice Mail, an alarm system or any other custom feature on a single phone line with the fax machine, it may create a problem sending or receiving fax data. For example: If you are sending or receiving a fax message while a custom feature signal comes th rough on the line, the signal can temporarily interrupt or disrupt the fax data. Your fax machine’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to a ll devices that send and receive data on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, we recommend a separate phone line with no custom features.

Printing reports

on page 12-4.)

on page 9-1.)

Troubleshooting and routine maintenance

12 - 7

Page 99

Routine maintenance

Cleaning the print head

Clean t he print hea d when you w ant to improve the print quality an d also as part of your routine maintenance.

After you have just used the fax machine, some internal parts of the fax machine are extremely HOT! So please be careful.

Before you clean inside the fax machine, unplug the telephone line cord first, and then the power cord from the AC power outlet.

Open the top cover by lifting the lever on the right side of the top cover.

Take out the print cartridge.

To clean your fax machine’s print head, wipe the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.

Wait until the alcohol on the print head is completely dry.

Install the print cartridge. (See Changing the ribbon on page 12-9.)

Close the top cover. Press down on both sides of the top cover until it clicks.

Plug in the telephone line cord back in first and then plug the power cord back into the AC power outlet.

Troubleshooting and routine maintenance

12 - 8

Page 100

Cleaning the scanner

Before you clean inside the fax machine, unplug the telephone line cord first, and then the power cord from the AC power outlet.

Open the top cover by lifting the lever on the right side of the top cover.

Clean the white film and the glass strip with isopropyl alcohol on a lint-free cloth.

White Film

Glass Strip

Be careful not to bend the white film or drop anything into the fax machine.

Close the top cover. Press down on both sides of the top cover until you hear it click into place.

Plug in the telephone line cord back in first and then plug the power cord back into the AC power outlet.

Changing the ribbon

The starter ribbon prints up to 30 pages.

Open the top cover by lifting the lever on the right side of the top cover.

Remove the print cartridge containing the used ribbon and set it upside–down with the blue gear in the upper left corner.

Blue Gear

Troubleshooting and routine maintenance

12 - 9

Brother FAX-575 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

USER’S GUIDE

Brother numbers

Register your product (USA only)

Frequently Asked Questions (FAQs)

For Customer Service

Brother fax back system (USA only)

Ordering accessories and supplies

Safety precautions

To use the fax machine safely

Choosing a location

Quick Reference Guide

Table of Contents

Introduction

Using this Guide

Finding information

Fax Test Sheet and Product Registration (USA only)

Part names

Control panel overview

About fax machines

Custom features

Fax tones and handshake

ECM (Error Correction Mode)

Connections

Connecting an external telephone

Connecting an external telephone answering device (TAD)

Special line considerations

Multi-Line connections (PBX)

Custom features on your phone line

Paper

About paper

Handling and using plain paper

How to load paper

On-Screen Programming

User-friendly programming

Menu table

Memory Storage

Navigation keys

Initial Setup

Getting started

Setting the Date and Time

Turning on Automatic Daylight Savings Time

Setting the Station ID

Setting the Beeper Volume

Setting the Speaker Volume

Choosing the Handset Volume (For Volume Amplify)

Setting Volume Amplify

Setting the Ring Volume

Setting Tone and Pulse dialing mode (Canada Only)

Setting up your area code (USA only)

Setup Receive

Basic receiving operations

Choosing the Receive Mode

Setting the Ring Delay

Setting the F/T Ring Time (FAX/TEL mode only)

Easy Receive

Printing a reduced incoming fax (Auto Reduction)

Setting Paper Size

Receiving a fax at the end of a conversation

Advanced receiving operations

Operation from extension telephones

For FAX/TEL mode only

Using a cordless external handset

Changing the remote codes

Printing a fax from the memory

Polling

Telephone services

Distinctive Ring

Registering the Distinctive Ring pattern

Caller ID

Call Waiting/Caller ID

Setup Send

How to dial

Manual dialing

One-Touch dialing

Speed-Dialing

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