Please complete the following information for future
reference:
Model Number: FAX-565
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
www.registermybrother.com
By registering your product with Brother International Corporation,
you will be recorded as the original owner of the product. Your
registration with Brother:
■ may serve as confirmation of the purchase date of your product
should you lose your receipt;
■ may support an insurance claim by you in the event of product
loss covered by insurance; and,
■ will help us notify you of enhancements to your product and
special offers.
The most convenient and efficient way to register your new product
is on-line at www.registermybrother.com
For technical help, you must call the country where you bought the fax
machine. Calls must be made from within that country.
Register your product (USA only)
By registering your product with Brother International Corporation,
you will be recorded as the original owner of the product.
Your registration with Brother:
■
may serve as confirmation of the purchase date of your product
should you lose your receipt;
■
may support an insurance claim by you in the event of product
loss covered by insurance; and,
■
will help us notify you of enhancements to your product and
special offers.
Please complete and fax the Brother Warranty Registration and Test
Sheet, or for your convenience and most efficient way to register
your new product, register on-line at
www.registermybrother.com
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax
Machine needs. You can read FAQs and troubleshooting tips, and go to the
“Solutions” section to learn how to get the most from your Brother product.
http://solutions.brother.com
For Customer Service
In USA:1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
(514) 685-6464 (voice) In Montreal
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
BROTHER NUMBERS
i
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get
instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours
a day, 7 days a week. You can use the system to receive faxed
instructions and an Index of fax back subjects.
In USA only:1-800-521-2846
The Brother fax back system number has been preprogrammed on
One-Touch key 1.
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which
are available at most Brother retailers. If you cannot find the
accessory you need and you have a Visa, MasterCard, Discover, or
American Express credit card, you can order accessories directly
from Brother. (In the USA, you can visit us online for a complete
selection of the Brother accessories and supplies that are available
for purchase.)
In USA:1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER (voice)
DESCRIPTIONITEM
Printing Cartridge and a Refill (1 set of per box) PC-401
2 Refills for use in PC-401 Printing CartridgePC-402RF
Telephone Line CordLG3077001
Telephone HandsetLE5803009
Handset Curled CordUG3543009
Paper Wire ExtensionUF9869001
Paper TrayLE4325002
User’s GuideLF1715001
Surge Protection Device with Telephone Line
Protection (2 outlets)
Surge Protection Device with Telephone Line
Protection (8 outlets)
ii
ORDERING ACCESSORIES AND SUPPLIES
QPD 120
FX 120
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S
LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES
NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK
AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS
OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR
OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this User’s Guide has
been compiled and published, covering the latest product descriptions
and specifications.
The contents of this User’s Guide and the specifications of this product
are subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
NOTICE – DISCLAIMER OF WARRANTIES
iii
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
• This limited warranty ("warranty") is given
only to the original end-use/retail
purchaser (referred to in this warranty as
"Original Purchaser") of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
"this Product").
• If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was
used (including but not limited to floor
models or refurbished product), prior to
your purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
• This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, therma PLUS paper and thermal
paper.
• Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying Consumable and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
• This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
• Machines: one year from the original
purchase date.
• Accompanying Consumable and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation,
improper or abnormal use, misuse,
neglect or accident (including but not
limited to transporting this Product
without the proper preparation and/or
packaging);
(3) Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother
Consumable and Accessory Items);
(4) Consumable and Accessory Items that
expired in accordance with a rated life;
and,
(5) Problems arising from other than defects
in materials or workmanship.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted
warranty repair without authorization from
Brother and/or alteration/removal of the
serial number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329
Brother Authorized Service Center withinthe applicable warranty period. Supply
Brother or the Brother Authorized Service
Center with a copy of your dated bill of sale
showing that this Product was purchased
within the U.S. For the name of local Brother
Authorized Service Center(s), call
1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
to Brother or an Authorized Service Center
within the applicable warranty period,
Brother or its Authorized Service Center will
repair or replace the Machine and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or
replace the Machine and/or accompanying
Consumable and Accessory Items is made
by Brother in its sole discretion. Brother
reserves the right to supply a refurbished or
remanufactured replacement Machine
and/or accompanying Consumable and
Accessory Items and use refurbished parts
if you first reported the problem
®
-brand parts and
or a
iv
THE FAX MACHINE LIMITED WARRANTY (USA)
Brother® One Year Limited Warranty and Replacement Service
(USA only)
provided such replacement products
conform to the manufacturer's specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you.
The foregoing are your sole (i.e., only)
and exclusive remedies under this
warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized
by Brother, and you have delivered the
Machine to an Authorized Service Center,
the Authorized Service Center will provide
you with a replacement Machine after
receiving one from Brother. If you are
dealing directly with Brother, Brother will
send to you a replacement Machine with the
understanding that you will, after receipt of
the replacement Machine, supply the
required proof of purchase information,
together with the Machine that Brother
agreed to replace. You are then expected to
pack the Machine that Brother agreed to
replace in the package from the replacement
Machine and return it to Brother using the
pre-paid freight bill supplied by Brother in
accordance with the instructions provided by
Brother. Since you will be in possession of
two machines, Brother will require that you
provide a valid major credit card number.
Brother will issue a hold against the credit
card account number that you provide until
Brother receives your original Product and
determines that your original Product is
entitled to warranty coverage. Your credit
card will be charged up to the cost of a new
Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the
limited warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired
or has not been sufficiently validated with a
copy of the proof of purchase (bill of sale).
The replacement Machine you receive (even
if refurbished or remanufactured) will be
covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30) days.
You will keep the replacement Machine that
is sent to you and your original Machine shall
become the property of Brother. Retain your
original Accessory Items and a copy of
the return freight bill, signed by the
courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for that repair or replacement as
described above, Brother shall not be liable
for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY
AND ALL WARRANTIES OTHER THAN
THIS ONE, WHETHER EXPRESS OR
IMPLIED, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED.
• This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive andonly statement of Brother's obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
• This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
• This Limited Warranty (and Brother's
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that
you ship this product.
THE FAX MACHINE LIMITED WARRANTY (USA)
v
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your User’s Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest Authorized
Service Center call 1-877-BROTHER. Within Montreal, please call (514) 685-6464.
Internet support: support@brother.ca or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
vi
LIMITED WARRANTY (CANADA)
Safety precautions
To use the fax machine safely
Save these instructions for later reference.
WARNING
There are high voltage
electrodes inside the fax
machine. Before you clean the
fax machine or clear a paper
jam, make sure you have
unplugged the power cord from
the power outlet.
Be careful not to cut yourself
on the sharp edges of the
metal part shown in the
illustration.
Sharp Edge
WARNING
■
Use caution when installing or modifying telephone lines. Never
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
After you have just used the
machine, some internal parts
are extremely HOT! Please be
careful.
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall jack. Never
install telephone wiring during a lightning storm. Never install a
telephone jack in a wet location.
■
Install equipment with a power cord near an AC power
outlet/socket that is easily accessible.
■
To reduce the risk of shock or fire, use only a No. 26 AWG or
larger telecommunication line cord.
■
Do not use a telephone in the vicinity of gas leak to report leak.
vii
Caution
■
Lightning and power surges can damage this product! We
recommend that you use a quality surge protection device on the
AC power line and on the telephone line, or unplug the lines
during a lightning storm.
■
Do not use this product near appliances that use water, in a wet
basement or near a swimming pool.
■
Avoid using a telephone other than a cordless type during an
electrical storm. There may be a remote risk of electric shock
from lightning.
Choosing a location
Place the fax machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the fax machine near a telephone
jack and a standard, grounded power outlet. Choose a location where
the temperature remains between 50°F and 95°F (10°-35°C).
Caution
■
Avoid placing the fax machine in a high-traffic area.
■
Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■
Do not expose the fax machine to direct sunlight, excessive heat,
moisture, or dust.
■
Do not connect the fax machine to electrical outlets controlled by
wall switches or automatic timers.
■
Disruption of power can wipe out information in the fax machine’s
memory.
■
Do not connect the fax machine to electrical outlets on the same
circuit as large appliances or other Equipment that might disrupt
the power supply.
■
Avoid interference sources, such as speakers or the base units
of cordless phones.
viii
NO !
NO !NO !
Quick Reference Guide
Sending faxes
Automatic transmission
1
Insert the original face down
in the ADF (up to 10 pages).
2
Enter the fax number you
want to call.
3
Press
Receiving faxes
Select Receive Mode
1
Press
select
FAX/TEL, TAD:ANSWER
MACH.
select
you set Ring Delay and F/T
Ring Time. (See Setting the
Ring Delay on page 5-3 and
Setting the F/T Ring Time
(FAX/TEL mode only)
page 5-4.)
Fax Start
Receive Mode
FAX ONLY
MANUAL
or
FAX/TEL
.
,
. If you
, make sure
to
on
Storing numbers
Storing One-Touch Dial
numbers
1
Press
2
Press a One-Touch key
where you want to store a
number.
3
Enter a number (up to 20
digits), and then press
Menu/Set
4
Enter a name (up to 15
characters) or leave it blank,
and then press
5
Press or to select the
type of number and press
Menu/Set
6
Press
Storing Speed-Dial numbers
1
Press
2
Enter a two-digit Speed-Dial
number (00-99).
3
Press
4
Enter a number (up to 20
digits), and then press
Menu/Set
5
Enter a name (up to 15
characters) or leave it blank,
and then press
6
Press or to select the
type of number and press
Menu/Set
7
Press
Menu/Set, 6, 1
.
Menu/Set
.
Stop/Exit
Menu/Set, 6, 2
Menu/Set
Stop/Exit
.
.
.
Menu/Set
.
.
.
.
.
.
ix
Dialing operations
Making copies
One-Touch Dialing
1
Insert the original face down
in the ADF.
2
Press the One-Touch key
where you want to call.
3
Press
Speed-Dialing
1
Insert the original face down
in the ADF.
2
Press
then press
two-digit Speed-Dial
number
3
Press
Search
1
Insert the original face down
in the ADF.
2
Press
and use the dial pad to enter
the first letter of the name
you are looking for.
3
Press or to search
the memory.
4
Press
LCD shows the name you
want to call.
Fax Start
Search/Speed-Dial
.
Fax Start
Search/Speed Dial
Fax Start
#
and the
.
.
, when the
Making a single copy
1
Insert the original face down
in the ADF.
2
Press
twice.
Sorting multiple copies
1
Insert the original face down
in the ADF.
2
Press
3
,
Enter the number of copies
you want (up to 99).
4
Press
5
Press or to select
SORT
Copy/Reports
Brother fax back system:
In USA: 1-800-521-2846
Brother Global Web Site:
http://www.brother.com
Frequently Asked Questions
(FAQs) and Product Support
http://solutions.brother.com
Brother Accessories & Supplies:
In USA:1-888-879-3232 (voice)
Copy/Reports
Copy/Reports
Menu/Set
, and then press
1-800-947-1445 (fax)
.
.
.
x
http://www.brothermall.com
In Canada: 1-877-BROTHER (voice)
Thank you for buying a Brother fax machine. This fax machine is
simple to use, with LCD screen instructions to guide you through
programming it. You can make the most of the fax machine by taking
a few minutes to read this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you’ll see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
BoldBold typeface identifies specific keys on the fax
machine control panel.
Italics
Warnings inform you what to do to avoid possible personal
injury or damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the fax machine.
Italicized typeface emphasizes an important point
or refers you to a related topic.
INTRODUCTION 1 - 1
Fax Test Sheet and Product Registration
(USA only)
After setting your Station ID, please fill in the Test Sheet included
with the fax machine and fax it to Brother’s Automated Fax Response
System as your first transmission. This will check that your fax
machine is working properly.
To get a response, you must have set up your Station ID.
Setting the Station ID
(See
In USA only: 1-877-268-9575
When your Test Sheet is received, a Confirmation Sheet and
Product Registration form will be sent back to your fax machine.
Please fill in the form and return it to complete your registration.
on page 4-2.)
1 - 2 INTRODUCTION
Part names
■
Front view
3 Telephone
Line Cord
2 Telephone
Handset
1 Handset
Curled Cord
4 Paper Wire
Extension
5 Paper Tray
6 Paper Guides
7 Control Panel
No. NameDescription
1Handset Curled CordTo connect the machine and the telephone
handset.
2Telephone HandsetYou can call someone by using this.
3Telephone Line CordConnect the fax machine to a telephone wall
jack.
4Paper Wire ExtensionSupport paper here.
5Paper TrayLoad paper here.
6Paper GuidesPress and slide it to fit the original width.
7Control PanelUse the keys and display to control the fax
machine.
INTRODUCTION 1 - 3
■
Rear view
9 Telephone
Line Jack
8 External Telephone
Line Jack
No. NameDescription
8External Telephone Line
Jack
Plug in the modular plug on the external
telephone line here.
9Telephone Line JackPlug in the modular plug on the telephone line
here.
1 - 4 INTRODUCTION
Control panel overview
1
2
13
12
3
LCD (Liquid Crystal Display)
1
Displays messages to help you set
up and operate your machine.
Search/Speed Dial
2
Lets you dial stored phone and fax
numbers by pressing # and a
two-digit number. Also, lets you look
up numbers stored in the dialing
memory.
Dial Pad
3
Dials phone and fax numbers and
can be used as a keyboard for
entering information into your
machine.
# key lets you switch the dialing type
during a telephone call from
"PULSE" to "TONE". (Canada Only)
Receive Mode
4
Use to select how your machine will
handle incoming calls.
Redial/Pause
5
Re-dials the last number called.
Also inserts a pause in autodial
numbers.
456
7
89
Hook
6
Lets you dial telephone and fax
numbers without lifting the handset.
Hold/Caller ID
7
Lets you place calls on hold. Also,
lets you view or print the Caller ID
list.
Resolution
8
Sets the resolution when you send a
fax or make a copy.
Stop/Exit
9
Stops a fax, cancels an operation or
exits from Menu mode.
Fax Start
:
Starts an operation, such as
sending a fax.
Copy/Reports
A
With original in the ADF: Makes a
copy. Without original in the ADF:
Lets you access the Reports menu
so you can select a report to print:
HELP LIST, QUICK-DIAL
TRANSMISSION, FAX JOURNAL
TEL.INDEX, USER SETTINGS
MEMORY STATUS
10
List.
11
,
,
and
INTRODUCTION 1 - 5
One-Touch Dial Keys
B
These four keys give you instant
access to previously stored phone
and fax numbers.
Navigation Keys:
C
Menu/Set
Lets you access the menu and
programming mode and stores your
settings in your machine.
or
Press to scroll forward or backward
to set a menu selection.
You can also use these keys to do
an alphabetical search for the
names of stored numbers.
or
Press to scroll through the menus
and options.
—OR—
You can press these keys to adjust
the beeper, ring or speaker volume.
1 - 6 INTRODUCTION
About fax machines
If you’ve never used a fax machine before, it might seem a little
mysterious. But you’ll soon recognize the unusual fax tones on your
phone line, and be able to send and receive faxes easily.
Custom features
Do you have Voice Mail on the phone line?
If you have Voice Mail on the phone line where you will install your
new fax machine, there is a strong possibility that Voice Mail and the
fax machine may conflict with each other while receiving incoming
calls
.
Why should there be problems?
Since both the fax machines and Voice Mail will pick up the call after
the number of rings you have set, each of them has the ability to keep
the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and
the fax machine is set to answer after four, your Voice Mail will stop
the fax machine from receiving faxes.
If you set Voice Mail and the Brother machine to answer after the
same number of rings, there is no way of knowing which one will
answer first. It is important to remember that neither Voice Mail nor
the fax machine can pass the call back to the other after the call has
been answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned, is to get
a second phone number on your present phone line
Many people with Voice Mail choose this service, which is called
“Distinctive Ring”, and they are very satisfied with it. (
Ring
on page 5-12.)
Another way to avoid possible problems is to replace your Voice Mail
with an answering machine. Your Brother fax machine is designed to
work with an answering machine or TAD (telephone answering
device).
Connecting an external telephone answering device (TAD)
(See
page 1-11.)
.
See Distinctive
on
INTRODUCTION 1 - 7
Fax tones and handshake
When someone is sending a fax, the fax machine sends fax calling
tones (CNG tones). These are quiet, intermittent beeps every
4-seconds. You’ll hear them after you dial and press
they will continue for about 60 seconds after dialing. During that time,
the sending machine must begin the “handshake” with the receiving
machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You’ll soon learn to listen for
these quiet beeps each time you answer a phone on your fax line, so
you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows
If the fax machine is set to the
call automatically with fax receiving tones. If the other person hangs
up, the fax machine will continue to send the “chirps” for about 40
seconds, and the LCD continues to show
receiving, press
The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machines “chirps” overlap. This must be for
at least 2 to 4 seconds, so the fax machines can understand how
each is sending and receiving the fax. The handshake cannot begin
until the call is answered, and the CNG tones only last for about 60
seconds after the number is dialed. So it is important for the receiving
machine to answer the call in as few rings as possible.
Stop/Exit
RECEIVE
FAX ONLY
.
.
mode, it will answer every
RECEIVE
Fax Start
. To cancel the
and
When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
Pay special attention to the directions for connecting a TAD in
this chapter. (See
device (TAD)
1 - 8 INTRODUCTION
Connecting an external telephone answering
on page 1-11.)
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to
check a fax transmission while it is in progress. ECM transmissions
are only possible between machines that both have this feature. If
they do, you may send and receive fax messages that are
continuously being checked by the machine.
The fax machine must have enough memory for this feature to work.
INTRODUCTION 1 - 9
Connections
Connecting an external telephone
Your machine is equipped with a handset that you can use as a
regular phone. However you can also connect a separate telephone
(or telephone answering device) directly to the fax machine.
Connect the modular plug on the telephone’s line cord to the jack
labeled EXT. on the back side of the fax machine.
.
Extension
Telephone
External
Telephone
Whenever this external phone (or TAD) is in use, the screen displays
EXT. TEL IN USE
To disconnect the call on the external phone and switch to the fax,
lift the handset and press
, and, if the fax handset is lifted, an alarm sounds.
Hook
.
1 - 10 INTRODUCTION
Connecting an external telephone answering
device (TAD)
Sequence
You may choose to connect an answering device. However, when
you have an external TAD on the same telephone line as the fax
machine, the TAD answers all calls and the fax machine “listens” for
fax calling (CNG) tones. If it hears them, the fax machine takes over
the call and receives the fax. If it doesn’t hear CNG tones, the fax
machine lets the TAD continue playing your outgoing message so
your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is
two rings). The fax machine cannot hear CNG tones until the TAD
has answered the call, and with four rings there are only 8 to 10
seconds of CNG tones left for the fax “handshake”. Make sure you
carefully follow the instructions in this manual for recording your
outgoing message. We do not recommend using the toll saver
feature on your external answering machine if it exceeds four rings.
If you do not receive all your faxes, you must reset the setting
on your external TAD to four rings or less.
If You Subscribe to your Telephone Company’s Distinctive Ring
Service:
You may connect an external TAD to a separate wall jack only
if you subscribe to your telephone company’s Distinctive Ring
service, have registered the distinctive ring pattern on the fax
machine, use that number as a fax number and set your
machine’s Receive mode to
is four rings on the external TAD when you have the telephone
company’s Distinctive Ring Service.
If You Do Not Subscribe to Distinctive Ring Service:
You must plug your TAD into the EXT. jack of the fax machine.
If your TAD is plugged into a wall jack, both your fax machine
and the TAD will try to control the phone line. (See illustration
below.)
MANUAL
. The recommended setting
INTRODUCTION 1 - 11
Do not connect a TAD elsewhere on the same phone line
(unless you have the Distinctive Ring service).
TAD
TAD
Connections
The external TAD must be plugged into the back side of the fax
machine, into the jack labeled EXT. The fax machine cannot work
properly if you plug the TAD into a wall jack (unless you are using
Distinctive Ring).
1
Plug the telephone line cord from the wall jack into the back side
of the fax machine, in the jack labeled LINE.
2
Plug the telephone line cord from your external TAD into the
back side of the fax machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at the TAD’s telephone
line jack, and not its telephone set jack.)
3
Set your external TAD to four rings or less. (The fax machine’s
Ring Delay setting does not apply.)
4
Record the outgoing message on your external TAD.
5
Set the TAD to answer calls.
6
Set the Receive Mode to
Choosing the Receive Mode
(See
TAD:ANSWER MACH.
on page 5-1.)
1 - 12 INTRODUCTION
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