Brother FAX-4100e, FAX-4750e, FAX-5750e User Manual

FAX-4100e FAX-4750e FAX-5750e

OWNER’S MANUAL

If You Need to Call Customer Service

Please complete the following information for future reference:

Model Number: FAX-4100e, FAX-4750e, FAX-5750e (Circle your model number) Serial Number*: ______________________________________

Date of Purchase: ______________________________________

Place of Purchase: ______________________________________

* The serial number is on the back of the unit. Retain this manual with your

sales receipt

event of theft, fire or warranty service.

http://www.brother.com/registration/

as a permanent record of your purchase, in the

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

n may serve as confirmation of the purchase date of your product should you

lose your receipt;

n may support an insurance claim by you in the event of product loss covered by

insurance; and,

n will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

■

Brother Numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration And Test Sheet or,

for your convenience and most efficient way to register your new product, register on-line at

from within that country.

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/ Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for Brother driver updates.

Note

To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows

only).

For Customer Service

In USA:

In Canada: 1-877-BROTHER (voice)

ORDERING ACCESSORIES AND SUPPLIES

1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

In USA Only: 1-800-521-2846

Ordering Accessories and Supplies

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)

In USA:

1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

Description Item

Laser Fax Toner TN-430 (Able to print 3000 pages)

Laser Fax Drum DR400

16 MB Expandable Memory Board (Option for FAX-4750e and 5750e)

32 MB Expandable Memory Board(Option for FAX-4750e and 5750e)

Telephone Line Cord LG3077001

Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) LT400

Network (LAN) Board Brother Print/Fax Server (10/100 BaseTX Ethernet Network) (Not available for FAX-4100e. Optional for FAX-4750e. Standard for FAX-5750e.)

Owner’s Manual LP2430001

Printer Cable-Bi-Directional (10 feet) Parallel Cable with Gold Plated Contacts and IEEE-1284 Approved

ORDERING ACCESSORIES AND SUPPLIES

TN-460 (Able to print 6000 pages)

See chapter Optional Accessories

NC-8100h

F2A046-10

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Disclaimer–User Installation of

Memory Board(s)

In some cases, product may be modified by adding and/or replacing the memory board(s) with approved replacements. Any damage to the product, the memory board(s) to be inserted therein or otherwise, caused as a result of improper installation (including installation of other than approved memory boards(s)) is not covered comfortable with the installation of approved memory board(s), contact a Brother Authorized Service Center to perform the installation of the memory board(s) for you. If you elect to use a Brother Authorized Service Center, you will be responsible for a moderate service charge. For the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.

NOTICE – DISCLAIMER OF WARRANTIES

by the Limited Warranty. If you do not feel

iii

■

Brother

Who is covered:

This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper.

Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

Machines: one year from the original purchase date.

Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1 Physical damage to this Product; 2 Damage caused by improper

installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

One Year Limited Warranty and Replacement Service

(USA only)

3 Damage caused by another device or

software used with this Product (including but not limited to damage resulting from use of non Brother parts and Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life; and,

5 Problems arising from other than defects

in materials or workmanship.

6 Normal Periodic Maintenance Items,

such as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-800-284-4329 MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center

period.

Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion.

within the applicable warranty

Supply Brother or the Brother

if you first reported the problem

-brand

for Fax,

MFC LIMITED WARRANTY (USA)

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/ products at Brother's then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired

MFC LIMITED WARRANTY (USA)

or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your

original Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

■

This Limited Warranty is the only warranty that Brother is giving for this Product. It is

exclusive and only statement

Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

■

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

■

This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important:

We recommend that you keep all original packing materials, in the event that you ship this Product.

the final expression and the

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Owner's Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Owner's Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER.

Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

LIMITED WARRANTY (CANADA)

Quick Reference Guide

Sending Faxes

Automatic Transmission

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad.

Press Fax Start .

For the next fax only, press

to select

Press 1 to select additional settings

—

Enter the fax number.

Press

, and then press

—Press 2 to fax.

Fax Start

Set

Sending a Cover Page

Place the original face down in the ADF.

Press

Menu , 2 , 2 , 8 .

When

NEXT FAX ONLY

Set

press

Press (or

Press and then press

Enter two digits to indicate the number of pages being sent, and then press

Press 1 to select additional settings — fax.

Enter the fax number.

Press

Real Time Transmission

You can send faxes in real time.

Place the original face down in the ADF.

Press

Press then press transmission only press select press

to select

OFF

), and then press

to select a comment,

Set

—Press 2 if you are ready to

Fax Start

Menu, 2, 2, 6.

NEXT FAX ONLY

Set

to select ON, and

Set—OR

appears,

Set

—For the next

, and then

Receiving Faxes

Select Receive Mode

There are four Receive modes:

FAX, TAD MANUAL

Press Mode until the LED shows your selection.

Brother fax back system:

In USA: 1-800-521-2846

Brother Global Web Site:

Frequently Asked Questions (FAQs) and Product Support:

Brother Accessories & Supplies

In USA:

In Canada: 1-877-BROTHER (voice)

, FAX/TEL, and

http://www.brother.com

http://solutions.brother.com

1-888-879-3232 (voice) 1-800-947-1445 (fax)

http://www.brothermall.com

QUICK REFERENCE GUIDE

vii

Storing Numbers

Storing One Touch Dial Numbers

Press Menu, 2, 3, 1.

Press the One Touch key where you want to store the number.

Enter a number (up to 20 digits), and then press Set.

Enter a name (or leave it blank), and

Set

then press

Press Stop/Exit.

Storing Speed Dial Numbers

Press Menu, 2, 3, 2.

Enter a three-digit (a two-digit for FAX-4100e) Speed Dial number, and then press Set.

Enter a number (up to 20 digits), and then press Set.

Enter a name (or leave it blank), and then press

Press Stop/Exit.

Telephone Operation

One Touch Dialing/ Speed Dialing

Pick up the handset—OR—Press Hook and listen for a dial tone.

When you hear the dial tone, press the One Touch key of the location you want to call—OR—Press Search/Speed Dial, press #, and then press the three-digit (two-digit for FAX-4100e) Speed Dial number. (If you pressed Hook to dial, pick up the handset when the other party answers.)

To hang up, replace the handset.

Search/Speed Dial

Press Search/Speed Dial, then enter the first letter of the name you’re looking for.

Press memory.

When the name is displayed, lift the handset—OR—Press Hook.

Press Fax Start to dial. (If you pressed Hook to dial, pick up the handset when the other party answers.)

To hang up, replace the handset.

to search the

Making Copies

Single Copy

Place the original face down in the ADF.

Press Copy.

Sorting Multiple Copies

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press Options, press or to select OPT:STACK/SORT, and then press Set. Press or to select SORT, and then press Set.

Press Copy.

QUICK REFERENCE GUIDE

viii

For FAX-5750e Only How to Access the Complete Owner's Manual

This Owner's Manual does not contain the information for the Printer, Scanner and PC Fax. When you are ready to learn detailed information about these operations, read the complete Owner's Manual that is included on the CD-ROM.

To View On-Line Documentation

(For Windows

Turn on your PC. Insert the CD-ROM into your CD-ROM drive.

If the model name screen appears, click your model name. The CD-ROM main menu will appear.

Click On-Line Documentation.

Click the documentation you want to read.

If this window does not appear, use Windows® Explorer to run the setup.exe

Note

program from the root directory of the Brother CD-ROM.

To View On-Line Documentation

(For Macintosh

Turn on your Macintosh. Insert the CD-ROM into your CD-ROM drive. The following window will appear.

Double-click the Documents icon.

If you see English and French folders, double-click your language.

Double-click the icon for the documentation you want to read.

HOW TO ACCESS THE COMPLETE OWNER'S MANUAL

For FAX-5750e Only

How to Access Brother Support (For Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers.

• Click Brother Support on the main menu. The following screen will appear:

■ To access our web site (www.brother.com), click Brother Home Page.

■ To view all Brother Numbers, including Customer Service numbers for the USA

and Canada, click Support Information.

■ To access the USA Brother online shopping mall (www.brothermall.com) for

additional product and services information, click Brother Mall.com.

For the latest news and product support information (http://solutions.brother.com),

■

Brother Solutions Center

click

■ To return to the main page, click Back—OR—If you have finished your setup,

click Exit.

Only)

HOW TO ACCESS BROTHER SUPPORT (FOR WINDOWS

ONLY)

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

Test Sheet Procedure and Product Registration (For USA Only) ....1-2

To Complete Your FAX-4100e, FAX-4750e or

FAX-5750e Registration On-Line (For USA Only) ....... 1-2

Control Panel Overview............................................................. 1-3

About Fax Machines .................................................................. 1-5

Custom Features .................................................................. 1-5

Do You Have Voice Mail on the Phone Line? ............... 1-5

Why Should There Be Trouble? ..................................... 1-5

How Can You Avoid Possible Problems? ...................... 1-5

Fax Tones and Handshake................................................... 1-6

ECM (Error Correction Mode)............................................ 1-6

Assembly and Connections............................................................. 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Drum Unit Assembly (with Toner Cartridge) .....2-3

Attaching the Trays ............................................................. 2-4

Connecting Paper Cassette #2

(Option for FAX-4100e and FAX-4750e) ...................... 2-4

Manual Feed Slot................................................................. 2-5

Paper........................................................................................... 2-6

Acceptable Paper ................................................................ 2-6

Paper Capacity of Paper Cassette........................................ 2-6

Paper Specification for the Cassette.................................... 2-6

Manual Feed Slot ............................................................ 2-7

Loading Paper in Paper Cassette ......................................... 2-7

Connections................................................................................ 2-9

Connecting the Machine...................................................... 2-9

Connecting an External Telephone ................................... 2-10

Connecting an External TAD

(Telephone Answering Device) .................................... 2-10

Sequence ....................................................................... 2-10

Connections................................................................... 2-10

TABLE OF CONTENTS

Recording Outgoing Message (OGM) on

External TAD ........................................................... 2-11

Special Line Considerations.............................................. 2-12

Roll Over Phone Lines.................................................. 2-12

Two-Line Phone System............................................... 2-12

Converting Telephone Wall Outlets ............................. 2-12

Installing Machine, External Two-Line TAD, and

Two-Line Telephone ................................................ 2-13

Multi-Line Connections (PBX) ......................................... 2-14

If you are installing the machine to work with a PBX:... 2-14

Custom Features on Your Phone Line............................... 2-14

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Menu Mode ......................................................................... 3-1

Menu Selection Table.......................................................... 3-3

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting Paper Size................................................................ 4-1

Turning on Cassette #2 (Option for FAX-4100e and

FAX-4750e) .................................................................... 4-1

Setting Cassette Usage ........................................................ 4-2

Setting Date and Time......................................................... 4-2

Setting Station ID ................................................................ 4-3

Entering Text................................................................... 4-4

Inserting Spaces .............................................................. 4-4

Making Corrections......................................................... 4-4

Repeating Letters ............................................................ 4-4

Special Characters and Symbols .................................... 4-4

Setting the Ring Volume ..................................................... 4-5

Setting the Beeper Volume.................................................. 4-5

Setting the Speaker Volume ................................................ 4-5

Setting the Handset Volume................................................ 4-6

Choosing the Handset Volume (For Volume Amplify) ...... 4-6

Setting Volume Amplify (For the Hearing-Impaired)......... 4-7

Memory Storage .................................................................. 4-7

Turning On Automatic Daylight Savings Time .................. 4-7

Toner Save........................................................................... 4-8

Sleep Mode.......................................................................... 4-8

Setting Tone/Pulse Dialing Mode ....................................... 4-8

xii

Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Select Your Receive Mode.................................................. 5-1

Setting Ring Delay .............................................................. 5-2

Setting F/T Ring Time (For FAX/TEL Mode Only)........... 5-2

Easy Receive ....................................................................... 5-3

Printing a Reduced Incoming Document ............................ 5-3

Setting the Print Density...................................................... 5-4

Advanced Receiving Operations................................................ 5-5

Operation from Extension Telephone or External

Telephone ................................................................... 5-5

For FAX/TEL Mode Only .............................................. 5-5

Changing Remote Codes................................................. 5-5

Printing a Fax in Memory.................................................... 5-6

Memory Security (Not available for FAX-4100e) .............. 5-6

Setting Up the Password ................................................. 5-6

Turning Memory Security ON ............................................ 5-6

Turning Memory Security OFF........................................... 5-7

Polling.................................................................................. 5-7

Setting Up Polling Receive............................................. 5-7

Setting Up Sequential Polling Receive........................... 5-8

Canceling a Scheduled Job.................................................. 5-8

Setup Send ....................................................................................... 6-1

Before You Begin....................................................................... 6-1

Using the ADF (Automatic Document Feeder)................... 6-1

Sending Faxes with Multiple Settings................................. 6-2

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-2

Dual Access......................................................................... 6-3

Real Time Transmission...................................................... 6-3

Checking the Jobs Status..................................................... 6-4

Canceling a Job While Scanning the Original..................... 6-4

Canceling Jobs in Memory.................................................. 6-4

Basic Sending Operations .......................................................... 6-5

Contrast................................................................................ 6-5

Fax Resolution..................................................................... 6-5

Composing Electronic Cover Page...................................... 6-6

Composing Your Own Comments.................................. 6-7

Cover Page for the Next Fax Only.................................. 6-7

TABLE OF CONTENTS

xiii

Always Send Cover Page................................................ 6-8

Using a Printed Cover Page ............................................ 6-8

Advanced Sending Operations ................................................... 6-9

Overseas Mode .................................................................... 6-9

Delayed Timer..................................................................... 6-9

Delayed Fax....................................................................... 6-10

Delayed Batch Transmission ........................................ 6-10

Setting Up Polling Transmit.............................................. 6-11

Auto Dial Numbers and Dialing Options ...................................... 7-1

Storing Numbers for Easy Dialing ............................................. 7-1

Storing One Touch Dial Numbers....................................... 7-1

Storing Speed Dial Numbers............................................... 7-2

Changing One Touch and Speed Dial Numbers.................. 7-2

Setting Up Groups for Broadcasting ................................... 7-3

Dialing Options .......................................................................... 7-4

Manual Dialing.................................................................... 7-4

Search .................................................................................. 7-4

Speed Dialing ...................................................................... 7-5

One Touch Dialing ............................................................. 7-5

Broadcasting........................................................................ 7-6

Access Codes and Credit Card Numbers............................. 7-7

Pause.................................................................................... 7-7

Hold ..................................................................................... 7-7

Redial................................................................................... 7-7

Tone/Pulse (For Canada Only)............................................ 7-7

Telephone Services .......................................................................... 8-1

Custom Features......................................................................... 8-1

Distinctive Ring................................................................... 8-1

What Does Your Telephone Company’s

“Distinctive Ring” Do?............................................... 8-1

What Does Brother’s “Distinctive Ring” Do? ................ 8-1

Do You Have Voice Mail?.............................................. 8-2

Before You Choose the Ring Pattern to Register ........... 8-2

Very Important .................................................................... 8-3

Registering the Distinctive Ring Pattern......................... 8-3

Caller ID .............................................................................. 8-3

Viewing Caller ID List.................................................... 8-4

Clearing a Caller ID Stored in Memory.......................... 8-4

Printing Caller ID List..................................................... 8-4

xiv

Remote Fax Options........................................................................ 9-1

Fax Forwarding/Paging.............................................................. 9-1

Programming a Fax Forwarding Number............................ 9-1

Programming Your Pager Number...................................... 9-2

Setting Fax Storage .................................................................... 9-3

Backup Print Setting (Not available for FAX-4100e)......... 9-3

Changing Remote Retrieval Access Code ................................. 9-4

Remote Retrieval........................................................................ 9-4

Using Remote Retrieval Access Code................................. 9-4

Remote Commands ............................................................. 9-5

Retrieving Fax Messages..................................................... 9-6

Changing Fax Forwarding Number..................................... 9-6

Printing Reports............................................................................ 10-1

Machine Settings and Activity ................................................. 10-1

Customizing the Transmission Verification Report.......... 10-1

Setting the Fax Activity Report Interval ........................... 10-1

Using the Reports Key....................................................... 10-2

Making Copies............................................................................... 11-1

Using Your Machine as a Copier ............................................. 11-1

Making a Single Copy....................................................... 11-1

Making Multiple Copies.................................................... 11-1

Out of Memory Message................................................... 11-2

Temporary Copy Settings......................................................... 11-2

Copying Using Multiple Settings ...................................... 11-2

Using the Enlarge/Reduce Key ......................................... 11-3

Copy Contrast.................................................................... 11-4

Using the Options Key ...................................................... 11-4

Number of Copies......................................................... 11-4

Sorting Multiple Copies................................................ 11-5

Special Layout Options................................................. 11-5

Paper Type......................................................................... 11-6

Changing Default Copy Settings.............................................. 11-7

Copy Mode (Type of Original).......................................... 11-7

Copy Contrast.................................................................... 11-8

Paper Type......................................................................... 11-8

TABLE OF CONTENTS

Optional Accessories ..................................................................... 12-1

Memory Board (For FAX-4750e and FAX-5750e Only) ........ 12-1

Installing the Optional Memory Board.............................. 12-1

Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) .. 12-4

Network (LAN) Board (Option for FAX-4750e)..................... 12-4

Troubleshooting and Routine Maintenance ............................... 13-1

Troubleshooting........................................................................ 13-1

Error Messages .................................................................. 13-1

Document Jam................................................................... 13-4

Paper Jam........................................................................... 13-4

Paper is Jammed in the Paper Cassette ......................... 13-5

Paper is Jammed near the Drum Unit ........................... 13-5

Paper is Jammed in the Fuser Unit................................ 13-5

If You Are Having Difficulty with Your Machine............ 13-6

Packing and Shipping the Machine........................................ 13-15

Routine Maintenance.............................................................. 13-18

Cleaning the Document Scanner ..................................... 13-18

Cleaning the Printer......................................................... 13-18

Cleaning the Drum Unit .................................................. 13-19

Replacing the Toner Cartridge ........................................ 13-20

Toner Empty Indicator................................................ 13-20

Replacing the Drum Unit................................................. 13-23

Checking the Drum Life.................................................. 13-24

Important Information ................................................................. 14-1

Standard telephone and FCC Notices

These notices are in effect on models sold and used in the United

States only............................................................................. 14-1

Laser Safety................................................................... 14-2

FDA Regulations........................................................... 14-2

Manufactured ................................................................ 14-3

Federal Communications Commission (FCC) Declaration

of Conformity (For USA Only) .................................... 14-3

Important....................................................................... 14-4

Industry Canada Compliance Statement

(For Canada Only).................................................... 14-4

Warranty........................................................................ 14-4

Important Safety Instructions ................................................... 14-4

Trademarks............................................................................... 14-6

xvi

Glossary........................................................................................... G-1

Specifications ................................................................................... S-1

Product Description.................................................................... S-1

General ....................................................................................... S-1

Paper........................................................................................... S-1

Paper Specifications for the Cassette .................................. S-1

Manual Feed Slot................................................................. S-1

Copy ........................................................................................... S-1

Fax.............................................................................................. S-2

Scanner (Not available for FAX-4100e.

Option for FAX-4750e. Standard for 5750e.)......................... S-3

Consumable Items...................................................................... S-3

Electrical and Environment........................................................ S-3

Printer......................................................................................... S-4

TrueType Fonts on CD-ROM ............................................. S-5

Computer Requirements...................................................... S-5

Parallel Interface Specifications.......................................... S-6

USB (Universal Serial Bus) Interface Specifications.......... S-6

Resident Fonts (For FAX-5750e Only)............................... S-7

Symbol Sets/Character Sets ............................................S-7

Index..................................................................................................I-1

Remote Retrieval Access Card............................................R-1

TABLE OF CONTENTS

xvii

Introduction

Using This Manual

Thank you for purchasing a Brother fax machine. This machine has been designed to be simple to use, with LCD screen prompts to guide you through programming your machine. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your machine has a Reports Key. Press Reports, 1 to print a list of basic step instructions and explanations.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index in the back of this manual.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, we’ve added illustrations of some of the LCD messages.

boldface Bold typeface identifies a specific key on the machine control panel. italics Italics typeface emphasize an important point, or refer you to related

bubble dot Bubble Dot typeface identifies the messages on the LCD of the

topic.

machine.

Warnings detail precautions you must take to avoid possible personal injury.

Note

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.

Notes tell you the proper response for a situation that may occur.

FYI tips provide details about how the current operation interacts with other features.

Improper Setup alerts you to devices and procedures that are not compatible with the

machine.

INTRODUCTION 1 - 1

Test Sheet Procedure and Product Registration (For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your machine is properly installed. To receive a response, you must set up your Station ID. (See

Station ID

When this document is received, a confirmation sheet and Product Registration form will be sent back to your machine. Please fill out the form and return it to complete your registration.

, Page 4-3.)

In USA: 1-877-268-9575 (fax)

To Complete Your FAX-4100e, FAX-4750e or FAX-5750e Registration On-Line (For USA Only)

Insert the MFL Pro CD-ROM into your CD-ROM drive.

Click On-Line Registration to register your product on-line from the main menu.

Setting

1 - 2 INTRODUCTION

Control Panel Overview

FAX-4100e, FAX-4750e and FAX-5750e have the same control panel keys.

1Toner Empty Icon

The Toner icon flashes on and off when toner is low, so you’ll know to order another toner cartridge. You will be able to print until the indicator stays on.

2LCD (Liquid Crystal Display)

Displays messages to help you set up and operate your machine.

3Programming Keys:

Lets you access the Menu and Programming mode.

Set

Stores a menu setting in the machine. Also use for sending one fax to multiple numbers.

(Left Arrow) (Right Arrow)

Moves the LCD cursor through text and options.

Clear

Deletes entered data or backs up one step in Menu table.

13 14 15 16

118 967

4One Touch Dial Keys

These 16 keys give you instant access to previously stored phone numbers.

5Shift

To access memory locations 17 through 32 in the One Touch keys, hold down the Shift key.

6Telephone Keys:

Hook

Lets you dial telephone and fax numbers without lifting the handset.

Hold

Lets you place calls on hold.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

7Search/Speed Dial

Lets you look up numbers stored in the dialing memory. Also lets you dial stored phone numbers by pressing # and a three-digit (two-digit for FAX-4100e) number.

INTRODUCTION 1 - 3

8Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the machine.

(For Canada only) The # key lets you switch the dialing type during a telephone call from

PULSE to TONE.

9Volume High/Low Keys

Lets you adjust speaker, ring and handset volume.

0Stop/Exit

Stops a fax, cancels an operation or exits from Menu mode.

AFax Start

Starts an operation, such as sending a fax.

BCopy Keys:

Enlarge/Reduce

Lets you enlarge or reduce copies depending upon the ratio you select.

Contrast

Let you make a copy that is lighter or darker than the original.

Options

You can quickly and easily change your temporary settings (for the next copy only).

Copy Mode

Select the copy resolution for your type of original document.

Copy

Makes a copy.

CBroadcast

Use this key when you send the same fax to many different locations (maximum of 282 locations, 182 locations for FAX-4100e at once).

DResolution and Indicator Lights

These LEDs show the Resolution you selected.

EMode and Indicator Lights

These LEDs show the Receive Mode you selected.

FReports

Accesses the Reports menu so you can select reports to print: Help List, Auto Dial, Fax Activity, Transmission Verification, and User Settings.

1 - 4 INTRODUCTION

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Custom Features

Do You Have Voice Mail on the Phone Line?

If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will

conflict with each other while receiving incoming calls.

Why Should There Be Trouble?

Since both fax machines and Voice Mail pick up the line at the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four, your Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.

How Can You Avoid Possible Problems?

A very good way to avoid a problem like the one mentioned previously is to get a second phone number on your present phone line. Many people with Voice

Mail opt for this choice, which is called “Distinctive Ring”, and they are very satisfied with it. For details about this type of custom service, please see

Distinctive Ring, page 8-1.

Another way to avoid a possible problem is to replace your Voice Mail with an answering machine. Your Brother fax machine is designed to work in tandem with an answering machine or TAD (telephone answering device). (See

Connecting an External TAD (Telephone Answering Device), Page 2-10.)

INTRODUCTION 1 - 5

Fax Tones and Handshake

When someone is sending a fax, the machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Fax Start; they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message.

The receiving fax responds with fax receiving tones-loud, chirping sounds. A receiving fax chirps for about 60 seconds over the phone line, and the LCD shows RECEIVING. If your machine is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your machine continues to send the “chirps” for about 60 seconds, and the screen continues to display RECEIVING. To cancel the receiving mode, press Stop/Exit.

When your machine answers in FAX/TEL mode, the machine listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Assembly and Connections chapter for connecting a TAD to your machine.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your machine for this feature to work.

1 - 6 INTRODUCTION

Assembly and Connections

Packing List

Make sure you have the following items:

Telephone Handset

Handset Curled Cord

Power Cord

Telephone Wire Cord

Document Tray with Extension

Paper Cassette

Drum Unit Assembly (With free Toner Cartridge – up to 3,000 pages)

Quick Setup Guide

Standard

Document Support

Software License Agreement

(For FAX-5750e Only)

CD-ROM (For FAX-5750e Only)

Owner’s Manual

If an item is missing, call Brother Customer Service at 1-800-284-4329 (in

Note

USA) or 1-877-BROTHER (in Canada). See

Paper Cassette #2 (Option for FAX-4100e and FAX-4750e)

Ordering Accessories and Supplies,

Accessory Order Form

Page ii for the correct item numbers.

Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you may void your warranty.

ASSEMBLY AND CONNECTIONS

2 - 1

Choosing a Location

Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet.

Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the flow of air from the fan on the sides of the machine. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

NO !

WARNING

■ Never install telephone wiring during a lightning storm.

■ We recommend that this product be used with a surge protection device to protect the

product against lightning storms.

■ Never install a telephone jack in a wet location unless the jack is specifically designed

for a wet location.

■ Never touch telephone wires or terminals that are not insulated unless the telephone

line has been disconnected at the network interface.

■ Use caution when installing or modifying telephone lines.

■ Avoid using a telephone (other than a cordless type) during an electrical storm. There

may be a remote risk of electric shock from lightning.

■ Do not use the telephone to report a gas leak in the vicinity of the leak.

■ For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunications line cord.

NO !

2 - 2

ASSEMBLY AND CONNECTIONS

Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge.

To prevent damage to the drum, do not expose it to light for longer than a few minutes.

Open the front cover of the machine.

Insert the drum unit assembly into the machine.

Close the front cover.

ASSEMBLY AND CONNECTIONS

2 - 3

Attaching the Trays

Attach the Document Support and Document Tray with Extension.

Unfold the extension, which holds documents in place.

Unfold the Front Output Bin Extension, which holds printed pages in place.

Document Tray with Extension

Document Support

Front Output Bin Extension

Connecting Paper Cassette #2 (Option for FAX-4100e and FAX-4750e)

Carefully pick up the machine and place it on top of Paper Cassette #2.

2 - 4

ASSEMBLY AND CONNECTIONS

Plug the modular cable from Cassette #2 into the modular jack on the Brother machine.

To select which cassette will be used for printing, see Setting Cassette Usage, Page 4-2.

If you move the machine after connecting Cassette #2, be sure to carefully lift Cassette #2 with the machine because they are not attached.

Manual Feed Slot

Use the manual feed slot to print or copy on envelopes, labels, transparencies, card stock or thicker paper:

The manual feed slot is above the paper cassette. Load paper or envelopes one at a time. You do not have to remove paper from the paper cassette.

You do not have to choose Manual Feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face up in the manual feed slot.

Align the paper at the center of the manual feed slot and insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller.

Adjust the paper guides to the width of the paper.

Manual Feed Slot

ASSEMBLY AND CONNECTIONS

2 - 5

+ 125 hidden pages