• Your telephone has been set
to the wrong PULSE/TONE
setting
• Numbers have been
registered as chain dial.
• The power cord is
disconnected
• The monitor switch is set low.
• The telephone line is not
connected
POSSIBLE CAUSE
• The paper roll is not inserted
properly
• Recording paper jam
• Cover not closed properly
• The paper roll is loaded
upside down
• The document is upside
down in the feeder
• The wrong recording paper is
being used
ACTION
• Plug the cord into the power
outlet
• Check and (if necessary)
correct the registration
• Check and (if necessary)
correct the PULSE/TONE
setting
• Check and (if necessary)
correct the registration
• Plug the cord into the power
outlet
• Turn the monitor switch high.
• Connect the fax unit to the
telephone line
ACTION
• Reload the paper correctly
• Open the recording cover and
remove the jammed paper.
Make sure the paper is loaded
correctly
• Push the cover closed until
you hear a click
• Reload the paper correctly and
make another copy
• Load the document in the
feeder face down and make
another copy
• Use Brother thermal recording
paper
cf.
riI-6-l
III-6-1
II- 3-3
III- 7-1
cL
riI-5-1
VI-5
III-5-1
VI-3
OTHERS
OTHERS
SYMPTOMPOSSIBLE CAUSE
Cover cannot be
closed properly
• Release levers have fallen into
lower position
ACTION
■ Pull up bolh release levers
and close the cover again
cf.
VI-6
VI-4
ERROR MESSAGES
<MACHINE ERRORS>
ER RO R M ES SA G E S
An error message is displayed on the LCD when a malfunction
occurs or when an operation has been done incorrectly. When some
of the error messages described below appear on the screen^ an
alarm will sound continuously for 4 seconds.
CHECK RECORDING PAPER
DOCUMENT JAM
PRESS STOP KEY
RFCDRniNG PAPER JAM
spray will appeal lu iiuurin you uiai tne uiiii i
paper. This message may also appear if the paper
been loaded properly.
This indicates a document paper jam inside the machine or
the feeder. Open the panel cover to remove the jammed
document. When the jam has been corrected, close the
cover. If this does not correct the error, contact your Brother
service center and inform them of the situation.
This indicates a recording paper jam inside the machine.
Open the recording cover to pull the jammed paper out of
the recording paper guide, as shown in the illustration
below. When the jam has been corrected, cut the edge of the
recording paper with a pair of scissors, and reset it properly
in the guide. Then close the cover of the machine.
Vl-5
ER RO R M ES SA G E S
This indicates that the cutter is not at the home position
because a recording paper jam is obstructing the movement
of the cutter inside the machine. First, unplug the machine.
Then open the cover to remove the jammed paper. (Use
caution when handling the paper, as the cutter is quite
sharp.) After the paper jam has been corrected, reset the
paper roll in position, and close the cover. Finally, plug in
the machine again. The cutter will return to the home
position automatically.
PRINTER ERROR
PRESS STOP KEY
This may indicate overheating due to a problem with the
printing head. Let the unit cool down for one hour or more.
If this does not correct the error, contact your Brother
service center and inform them of the situation.
The cover has not been closed properly. Check the position
of the release levers on both sides inside the unit, and
return them to the upper position, as shown in the
illustration below. Then close the cover.
This may indicate some error related to the recording
paper at manual reception or polling operation. Hang up
the handset when manual reception. Information about
correcting the situation will then appear on the LCD.
MACHINE ERROR XX
PRESS STOP KEY
VI- 6
This may indicate an error related to the recording paper.
Press the STOP key or remove the document, and
information about the situation will appear on the LCD.
This may indicate overheating due to overuse. Let the unit
cool down for one hour or more. If this does not correct the
error, contact your Brother service center and inform them
of the situation.
If the error message on the LCD reads "MACHINE ERROR
EA", this may indicate that the document was removed
from the feeder while transmission was still taking place.
<COMMUNICATION ERRORS>
ER RO R M ES S AG E S
NO RESPONSE OR BUSY
NO CONNECTABILITY
ID MISMATCH
LINE DISCONNECTED
When you are making a transmission this message indicates
that either the other party is busy or that no response has
been received. If you have turned the Auto Redial function
ON (see page IV-1-10), the machine will automatically try
the number again after a few minutes. If you have selected
to turn the Auto Redial function OFF, this transm^sion
will be unsuccessful and transmission verification report
(busy) will be printed out.
When you are the receiving party, this message will indicate
that certain functions—password cannot be enabled
because the sending party's machine is not a Brother
machine.
This may indicate that the incorrect ID number (for
password, password plus, and secure polling) was used
when the sender made his transmission. Contact the sender
to verify that your ID codes match up correctly. A
transmission verification report (error) will be printed out.
This message may indicate that either the sending or the
receiving party has interrupted the fax transmission (or
reception) operation. If you are the sender, this may also
indicate a missed telephone line connection due to an ID
mismatch or the receiving party being unprepared for
polling, and so on. In such circumstances, check with the
receiving party to learn what is happening at the other end
of the line.
COMM ERROR XX YY
This message indicates that some communication error has
taken place. "XX YY" represents the error codes used to
provide more detailed information about the error. Refer
to the list shown below.
Error Codes
40 06 — This indicates that a unit which has not been set up
for polling has been polled by another unit.
40 13 — This indicates that the machine has been set up for
secure polling, but the polling request has come
from a unit which is not a Brother machine.
AO 01 — This indicates poor telephone line conditions.
If any error code other than those listed here appears on the
LCD, contact your Brother service center and inform them of
the situation.
Vl-7
ER RO R M ES SA G E S
<OTHER ERRORS>
NOT REGISTERED
NOT REGISTERED
STATION ID
NO DOCUMENT IN FEEDER
SET DOCUMENT(S)
This message indicates that you have attempted to reach a
one-touch or speed dialing number that has not yet been
registered. (See page IV-4-1 and IV-5-1)
This indicates that you have attempted to use the super
COVERPAGE function before registering your station ID.
Register the station ID (see page IV-1-2) first and then try
the operation again.
This indicates that no document(s) has been set into the
document feeder^ when you have tried to select contrast
change or multiple resolution setting.
VI- 8
VU. Cleaning
To ensure a long and useful life for your machine, regular cleaning
is essential. For best results clean the scanning and printing areas of
your machine every time you use up a roll of recording paper. The
following points should be borne in mind.
1) To avoid the risk of an electric shock, unplug the machine
2) Do not use water or organic solvents of any kind (thinners, for
3) Use a slightly damp cloth to wipe any dirt off the surface of the
To clean the working parts of the machine follow the steps described
below.
before cleaning.
example) to clean the machine.
machine.
VII -1
CLE A N IN G TH E P RI NT IN G A RE A
CLEANING THE PRINTING AREA
First, unplug the machine. Open the unit, and remove the roll of
recording paper from inside the machine.
When cleaning the printing head, use the cleaning slip provided
with the machine. Wet one end of the paper slip with isopropyl
alcohol, and insert it under the guide until it will enter no further.
Then continue across the unit as shown in the illustration, inserting
the paper so the entire head is cleaned with the alcohol. (Either side
and both ends of the paper slip can be used for cleaning the printing
area.)
VII -2
CLEANING THE SCANNER
Lift up on the front cover of the unit to open the machine.
Carefully remove any dirt from the clear glass cover of the scanner
using a soft cloth soaked in alcohol. Do not use organic solvents
such as thinners, or petrol.
CLE A N IN G TH E SC A N NE R
VlI -3
VIII. Specifications
Type
Compatibility
Coding system
Modulation
Document input size
Scanning/Printing width
Paper roii size
Scanner type
Printer type
Gray scale
Paper Cutter
LCD
Polling types
Contrast control
Resolution
One-touch dial
Speed dial
Total station memories
Automatic redial
Speaker type
Auto answer (# of rings)
Communications source
Operating environment
Power source
Power consumption
Dimensions
Weight
Desktop facsimile transceiver
CCITT Group 3
Modified Huffman (MH) and Modified Read (MR)
CCITT V.27 ter and a V.29 modem (9600bps)
8.5"/216mm x 5.8"/148nun
8.2'7208mm
8.5" X 1647216mm x 50m
Contact Image Sensor (CIS)
Line Thermal
16
Automatic
24 digits X 2 lines
Standard / Security/Turnaround
A configuration list is a printout showing all the user switch
settings and registration into the machine.
1) To print out a configuration list press the FUNCTION key. Press
the 4 key.
4.LISTS AND REPORTS
PRESS SET KEY
2) Press the SET key followed by the 7 key.
/.USER OPTIONS
PRESS START KEY
3) Press the START key.
(See next page for the sample of this list.)
V-1 3- 2
V-1 3. PR IN T IN G O UT R EP O RT S AN D L IS TS
SYSTEM CONFIGURATION 1,1ST
TIME : 06/01/1991 18:11
NAME : BROTHER
FAX : 052-811-5981
TEL : 052-824-2554
***USER
OPTIONS**-*
1 .
2 .
RING DELAY
TONE/PULSE
3 .AUTO REDIAL
4 .
5 .
6.
7 .
8.
XMT VERIFICATION (OK) REPORT
FAX/TEL RING TIME
BEEPER
RECEIVE PASSWORD
SMOOTHING
**PARAMETER**
COVER PAGE COMMENT
1.
2 .
INITIAL TIME
FAX/TEL SWITCH ID
FAX REMOTE ACTIVATION ID
RTI/TTI
RECEIVE PASSWORD
NOT USED
5
6
NAME
FAX
TEL
SHORTER
TONE
ON
ON
10 SECS.
ON
OFF
OFF
ORDER COFIRMATION
NOT USED
19:00
: *#
BROTHER
052-811-5981
052-824-2554
1234
V-1 3- 3
VI. Troubleshooting
This section provides possible solutions to the problems you may encounter in the use of this
machine.
-If There Are Image Quality Prohlems-
If you are having trouble with the image quality of faxes you send or receive^ make a test copy of
the document. If the copy is of good quality, the problem is not with your fax machine, but in the
phone lines or in the fax machine on the other end of the line.
If the image of the copy you make is poor, clean the interior of the unit. (See page VII-2 for a
description of how to do this.)
If you are not able to solve a problem with your fax machine, contact Brother service personnel at
1-800-284-4FAX. (U.S.A. Only).
RECEIVING
SYMPTOM
Manual reception
doesn't work
Recording paper is
jammed
Received copies are
blank
Telephone rings
continuously
Image quality is not
good
Polling reception does
not work
POSSIBLE CAUSE
• Document left in feeder
• Cover not closed properly
• No recording paper
• Paper jammed in the
recording section
• Recording paper is set
incorrectly
• Paper jammed in the
recording section
• Recording paper roll has been
inserted upside down
• Documents were not sent
correctly
• No recording paper
• Auto Answer is OFF
• Cover not closed properly
• Paper jammed in the
recording section
• Wrong type of recording
paper is used
♦ Printing head is dirty
* Sender's resolution or
contrast setting may need
adjustment
• Sender has not set up to
perform polling
• Polling security codes do not
match
• Sender is not using a Brother
series machine
ACTION
• Remove the document
• Push cover closed until you
hear a click
• Load new paper roll
• Remove the jammed paper
• Reload paper roll correctly
• Remove the jammed paper
• Reload the paper roll
correctly
• Contact the sender
• Load new paper roll
• Turn Auto Answer to ON
• Push cover closed until you
hear a click
• Remove the jammed paper
• Replace with Brother thermal
printing paper
• Clean the printing head
• Contact the sender
• Contact the sender to be sure
he has set up for polling
• Contact the sender to confirm
the code being used
• Contact the sender to confirm
the machine being used
cf.
III-5-1
VI-5
III-5-1
VI-5
III-5-1
III- 5-1
IV- 1-7
VI-5
VII-2
VI- l
SEN D IN G
SENDING
SYMPTOM
Document jam
Document not feeding
properly
Documents are
impossible to feed
Password transmission
error
Image quality of
document is poor
Documents sent are
received blank
Auto transmission is
not working
Delayed sending does
not work
POSSIBLE CAUSE
• Jam in the scanning section
• Cover not closed securely
• Document is too thick or thim
too small, wet, wrinkled,
curled or torn
• Document guide not adjusted
to document size
• More than 20 pages of
documents in the feeder
• Documents have been
inserted in the position for
recording paper output
• Password function on
rpcpiving pnd is OFF
• Passwords do not match
• Receiving unit has no
password function
• Receiving unit is not a
Brother series machine
• Problem with receiving unit
• Scanning head is dirty
• Scanning head is bad
* Document is face up in the
feeder
• The wrong (a non-fax)
number was dialed
• Polled or transmission or
redialing with a document in
the feeder is being carried out
• The HOOK key has been
pressed or the handset was
picked up
• Polled transmission, or
redialing with a document in
the feeder is being carried out
ACTION
• Open the panel cover and
remove the jammed paper.
Close the cover (and listen for
the click).
• Push the panel cover closed
until you hear a clicfc
• Use a photocopier to make a
copy, then send the copy
• Adjust the document guide to
fit the document size
• Set only 20 pages of the
document in the feeder at one
time
• Insert the documents into the
document wire extension
• Contact the receiver
• Contact the receiver to
confirm the code being used
• Contact the receiver
• Contact the receiver to
confirm the machine being
used
* Use your fax unit to make a
test copy (If this is passable,
the problem is at the other
end.)
* Clean the scanning head
* Call your Brother service
3) Press the 1 key if the document for which you are polling is not
protected by a secure polling ID code. If it is protected, press the
2 key and enter the polling ID code, as explained in the previous
section.
POLL
ENTER FAX NO.
T/MBR
START
I
4) Press the TIM E R key and use the number keys to enter the time
at which you want polling to take place.
TIMER
SET TIMER : 21:00
5) When you have entered the time (as a 4 digit number), the screen
will change briefly.
21:00 POLL
ENTER FAX N0
6) Enter the fax number of the machine you are polling, either by
keying it in using the number keys, a one-touch, or a speed dial
number.
0528113030
PRESS START KEY
7) Press the START key. The initial display is restored and the
machine can now be used for other tasks
At the time that you specified, your machine will poll for a document
from the station whose number you entered.
POLLING I
V-8 -4
V-8 . P O LL IN G
Turn>around polling
FLA SH
POLLIN G
O""0
The following procedure is used to send a fax and poll for a
document on the same phone connection.
1) Set the document in the feeder.
EAX
COPY
ENTEREAX
PRESS
COPYKEY
NO.
2) Press the POLLING key.
SELECT NO.
1.STANDARD 2.SECURE
3) Press the 1 key if the document for which you are polling is not
protected
by a
secure
polling
ID code. If
it
is protected, press
the
2 key and enter the polling ID code, as explained in the previous
section.
POLE
PRESS START KEY
FLIP-FLOP
-OR-
POEL
ENTER FAX NO.
START
4) Enter the fax number of the machine you are polling. You can
either key in the number using the number keys, a one-touch, or
a speed dial number.
BROTHER MIZUHO
PRESS START KEY
5) Press the START key. Your document is transmitted first.
After your document has been transmitted, your machine polls
for a document from the called side.
If you need to send a document immediately but the machine is set
up to perform an operation, for example a Timer (delayed)
transmission or waiting polled operation, you can interrupt the
current activity and then resume it when you have sent your urgent
fax.
1) Press the INTERRUPT key.
FLIP-FLOP
2) Remove the document.
INTERRUPT
SET DOCUMENT(S)
START
3) Set the document that you need to send quickly face down in the
feeder.
FLIP-FLOP
4) Enter a fax number. Then press the START key. The machine
will send the document.
5) When transmission has been completed the following message
is displayed.
INTERRUPT
SET DOUCUMENTCS)
6) Replace the original document.
V-1 0- 1
V-1 0. IN TE R RU P TI NG Л TRA N SM I SS IO N
FLIP-FLOP
7) Press the INTERRUPT key again. The machine returns to the
waiting mode.
- You can repeat the interrupt operation as often as you like,
- You can use the resolution setting and the super COVERPAGE.
Other current settings can not be used for the interrupt
transmission.
- Even if auto redial is "ON'S it cannot be used for an interrupt
transmission.
V-1 0- 2
V-1 1. CA N CE L LI NG A T R AN S MI SS IO N
11. CANCELLING A TRANSMISSION
You may wish to cancel a particular activity that is in progress or
that is due to take place at a specified time. An example of this
would be a Timer (delayed)
1) Press the FUNCTION key. Press the 9 key on the number keys.
To turn password protection on or off, or to enable the PASSWORD
PLUS function, proceed as follows.
1) Press the FUNCTION key. Press the 5 key on the number keys.
5.USER OPTIONS
PRESS SET KEY
2) Press the SET key. Press the 0 key followed by the 7 key.
07.RECEIVE PASSWORD
PRESS SET KEY
3) Press the SET key.
CURRENT : OFF
l.ON 2.PLUS 3.0FF
4) Press the 1 key to turn password protection on, press the 2 key
to turn password plus protection on, or press the 3 key to turn
password protection off.
- '0
RECEIVE PASSWORD : ON
PRESS SET KEY
5) Press the SET key to confirm your selection.
- The initial setting is "off".
V-7 -3
V-8 . P O LL IN G
8. POLLING
What is Foiling?
Polling is a feature which lets fax machines call other machines to
request a fax transmission. The unit can receive a request for
transmission of a document (making you the called side) or it can
request a document from another unit (which makes you the
calling side). It can be operated using either standard or security
polling functions.
Polling is among the most advanced features on the machine.
While the concept may be new to some users^ the operation is
always basically the same: one fax machine calls another to request
a document. The table below shows the various polling operations
which can be carried out by the machine.
• Standard PollingSends a request to have a document sent
from another fax unit.
• Secure Polling
Makes use of a coded security feature when
requesting a document.
• Timer (delayed)
Polling
Sends a request at a specified time for the
transmission of a fax from another machine.
Turnaround Polling Used for "two-way" polling, this lets you
send a document, then request a document
from another fax unit.
Remember that the calling side bears the expense of a fax
transmission when polling is done.
V-8 -1
STANDARD POLLING
REQUEST
Calling Side
SEND
Called Side
- There are some types of fax machine which you cannot poll or he
polled.
- Secure polling can onlytakeplacebetweenBrotherfaxmachines.
- The password function cannot he used with polling, hut this
function can be used for only tum-around polling.
- To cancel a polling operation use the * cancel transmission'
feature.
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