Brother is addressing the Year 2000 related
issues for all Brother fax machines and
multi-function centers. Our focus is to ensure
that our bundled third party software will
continue to properly process date/time data after
January 1, 2000.
Brother fax machines and multi-function centers
will function properly after January 1, 2000,
provided that
software and firmware used by our customers
in connection or combination with Brother fax
machines, MFCs and bundled software,
accurately exchange date data with the
Brother products.
Please continue to check our Web page for
updates at http://www.brother.com. All
remedies will be provided to individual
customers via software patches through
software download or from Brother
Customer Service.
Brother Customer Service has installed an easy-to-use Fax-Back System, so
you can get instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours a
day, 7 days a week. You can use the system to send faxes to any fax
machine, not just the one from which you are calling.
If you can’t resolve a difficulty with your fax machine using this manual,
call our Fax-Back System, and follow the voice prompts to receive faxed
instructions about using the system and an index of Fax-Back subjects.
USA:1-800-521-2846
From within Canada:1-800-681-9838
The Brother Fax-Back System number (USA only) has been preprogrammed
on One Touch key 01.
Brother on the World Wide Web
You can find more information about Brother products, from product
specification sheets to Frequently Asked Questions (FAQs), on the
World Wide Web. Visit us at
http://www.brother.com
Brother Bulletin Board
Brother’s Bulletin Board numbers are
USA:1-888-298-3616
From within Canada:1-514-685-2040
For Customer Service
USA:1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada:1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
ii
Ordering Accessories
and Supplies
For best quality results use only genuine Brother accessories, available at most Brother retailers.
If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American
Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us
online for a complete selection of Brother accessories and supplies available for purchase.)
Index ........................................................................................................................... 191
®
95, 98 Only ...................................... 180
CHAPTER ONE
Introduction
1
Using This Manual
Thank you for purchasing a Brother fax m a chine. This fax ma c hine has been
designed to be simple to use, with LCD screen prompts to guide you through
functions. However, you can use your machine to its fullest potential by taking a few
minutes to read this manual.
1
Additionally , your fax machine has a Help K e y. Press
of basic operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. Y ou will
be able to find information about a specific feature or function by checking the
Index in the back of this manual. Also, throughout this manual, you’ll see
special symbols alerting you to important information, cross-references,
and warnings. Illustrations of some screen displays also help you choose the
correct key-presses.
Help/Broadcast
to print a list
2
CHAPTER ONE
T est Sheet Procedures
See
Setting
Station ID
p. 28
After programming your Station ID, please fill out the TEST SHEET
included with your fax machine and fax it to Brother’s Automated Fax
Response System as your first transmission. This will verify that your fax
machine is properly installed.
When this document is received a confirmation sheet will be sent back to
your machine. To get a response, be sure to set up your Station ID.
USA: 1-908-685-9283 (fax)
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. Soon, you’ll recognize the unusual fax tones on your phone
line, and be able to send and receive faxes easily.
(For USA Only)
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones,
(CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear
them when you dial and press
after dialing. During that time, the sending machine must begin the
“handshake” with the receiving machine. Each time you use automatic
procedures to send a fax, you are sending CNG tones over the phone line.
You’ll soon learn to listen for these soft beeps each time you answer a
phone on your fax line, so you can know if you are receiving a fax message .
The receiving fax responds with fax receiving tones—loud, chirping sounds.
A receiving fax chirps for about 40 seconds over the phone line, and the
screen displays RECEIVING. If your fax machine is set to the FAX mode, it
will answer every call automatically with fax receiving tones. Even if the
other party hangs up, your fax machine continues to send the “chirps” for
about 40 seconds, and the screen continues to display RECEIVING. To
cancel the receiving mode, press
Start
, and they continue for about 40 seconds
Stop
.
INTRODUCTION
When your fax machine answers in FAX/TEL mode, it listens for CNG
tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones
and the receiving machines “chirps” overlap. This must be for at least 2 to 4
seconds, so the machines can understand how each is sending and receiving the
fax. The handshake cannot begin until the call is answered, and the CNG tones
only last for about 40 seconds after the number is dialed. Therefore, it’s
important for the receiving machine to answer the call in as few rings as
possible.
When you have an external telephone answering device (TAD) on your fax
line, your TAD will determine the number of rings before the call is
answered. Pay special attention to the directions in the Installation chapter for
connecting a TAD to your fax machine.
3
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check
the integrity of a fax transmission while it is in progress. ECM
transmissions are possible only between machines that both have the ECM
feature. If they do, you may send and receive fax messages that are
continuously checked for their integrity.
Sufficient memory must be available in your fax machine for this feature to
work.
4
CHAPTER ONE
F AX 2750 and FAX 3750
Control P anel Overview
26
25
24
23
Hook
Hold
Redial / Pause
Speed Dial
13
45
1
GHIJ KLMNO
4
PQRSTUVWXYZ
7
67289101113
ABCDEF
3
2
5
6
9
8
0
22
12
Fine
FAX
PhotoTAD
S.Fine
FAX/TEL
Help/
Mode
03
07
1920
11
Broadcast
04
16
08
12
Resolution
Volume
Shift
2021
Tel-index
01
13
05
17
09
21
02
1415
06
18
10
222324
19
ClearFunctionSet
High
Low
PLAIN PAPER LASER FACSIMILE
Enlarge
Reduce
Photo
Sort
Stop
Stop
2750
Start
Start
1718
14 15
Copy
16
F AX 2750 and FAX 3750
Control P anel Keys
Help/Broadcast
Liquid Crystal Display (LCD)
1
LCD displays messages to help
you set and operate your fax
machine.
Toner Empty LED
2
The toner indicator flashes on
and off when the toner is low,
so you’ll know to order a toner
cartridge. You will be able to
print until the indicator stays on.
Function
3
Lets you access the function
and programming mode.
(Left Arrow)
4
Moves the LCD cursor to the
left.
Set
5
Stores a function setting in the
fax machine.
(Right Arrow)
6
Moves the LCD cursor to the
right.
Clear
7
Deletes entered data or backs up
one step in function procedure.
Tel-index
8
Lets you look up numbers
stored in the dialing memory.
Resolution
9
Sets the resolution when you
send a fax.
Mode
10
Use to select how the fax
machine will handle incoming
calls.
11
Prints a quick reference Help List.
Also, you can use this key
whenever you want to send fax es
to many different locations
(maximum of 174 locations at
once).
Sort
12
Use this key when you want
multiple copies of a multiple
page original, copied in order.
Enlarge
13
Enlarges copies depending on
the ratio you select: 200%,
150%, 125%, 120%, and 100%.
Reduce
14
Reduces copies depending
upon the ratio you select:
100%, 93%, 87%, 75%, and
50%. You can also use the
Auto Reduction function to
have the fax machine
automatically calculate the
reduction ratio that fits the
size of our paper.
Photo
15
This key is used to copy
photographs.
Copy
16
Makes a copy.
Start
17
Starts sending a fax.
INTRODUCTION
18
Stop
Stops a fax, cancels an
operation, or exits from
function mode.
One Touch Dial Keys
19
These 12 keys give you instant
access to previously stored
phone numbers.
Shift
20
Use this key to access memory
locations 13–24 in the
One T ouch ke ys.
Volume High / Low
21
Lets you adjust speaker, ring
and handset volume.
22
Dial Pad
Dials phone and fax numbers,
and can be used as a keyboard
for entering information into
the fax machine.
Speed Dial
23
Lets you dial stored phone
numbers by pressing a
two-digit number.
Redial / Pause
24
Redials the last number
called. Also inserts a pause
in autodial numbers.
25
Hold
Lets you put calls on hold.
Hook
26
Lets you dial telephone and
fax numbers without lifting
the handset.
5
6
CHAPTER ONE
2
CHAPTER TWO
Caution
F ax Machine
Setup and
Connections
Never install telephone wiring during a lightning storm.
1
W e recommend that this product be used with a surge protection device to
2
protect the product against lightning storms.
7
Never install a telephone jack in a wet location unless the jack is specifically
3
designed for a wet location.
Never touch telephone wires or terminals that are not insulated unless the
4
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
5
A v oid using a telephone (other than a cordless type) during an electrical
6
storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
7
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near
8
the equipment and should be easily accessible.
8
CHAPTER TWO
P acking List
Make sure you have the following items:
Telephone
Wire Cord
Wire Extensions
(Both Wire Extensions
are the same size.)
Handset
Curled
Cord
Telephone
Handset
Document Tray
Paper Tray
Remote Control
Access Card
Dust Cover
Owner's Manual
Quick
Reference
Drum Unit Assembly
(With free Starter
Toner Cartridge)
Brother
StartCard
If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA),
1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See
Ordering Accessories and Supplies on page ii for the correct item numbers.
Whenever you transport the fax machine, use the packing materials that came with your
machine. If you do not pack the fax machine properly, you may void your warranty.
FAX MACHINE SETUP AND CONNECTIONS
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a
place that is free of vibration and shocks. Locate the fax machine near a
telephone jack and a standard, grounded power outlet. Make sure nothing
blocks the flow of air from the fan on the right side of the machine.
Avoid placing your machine in a high-traffic area. Do not place near
heaters, air conditioners, water, chemicals or refrigerators. Do not expose
the fax machine to direct sunlight, excessive heat, moisture or dust. Make
sure nothing blocks the flow of air from the fan on the right side of the
machine. Do not connect your machine to electrical outlets controlled by
wall switches or automatic timers. Disruption of power can wipe out
information in the unit’s memory. Do not connect your machine to electrical
outlets on the same circuit as large appliances or other equipment that might
disrupt the power supply. Avoid interference sources, such as speakers or
the base units of cordless phones.
9
NO !
NO !
NO !
10
CHAPTER TWO
Assembly
Installing the Drum Unit Assembly
(with T oner Cartridge)
Unpack the drum unit assembly, including the toner cartridge, and gently
1
rock it from side to side five or six times.
To prevent damage to the drum, do not e xpose
it to light for longer than a few minutes.
Do NOT remove the clear plastic starter
sheet
warming up.
– this will be ejected while the fax machine is
Do NOT remo ve the c lear plastic starter sheet!
Clear Plastic Starter Sheet
FAX MACHINE SETUP AND CONNECTIONS
Open the top cover of the fax machine.
2
Holding the drum unit by its handles, insert it into the fax machine.
3
11
Close the top cover.
4
12
CHAPTER TWO
Setting Up the Fax Machine
Follow the instructions below to connect the handset, power cord, and
telephone line.
EXT.
LINE
Connect the Handset.
1
Connect the curled handset cord to the bottom of the handset and the
left side of the fax machine.
Connect the power cord.
2
When you connect the power, the screen displays 01/01 1999 00:00.
WARNING
■
This fax machine must be grounded using a three-prong plug.
■
Since the fax machine is grounded through the power outlet, you can protect
yourself from potentially hazardous electrical conditions on the telephone
network by keeping the power to your machine on when you connect it to a
telephone line. Similarly , you can protect yourself when you want to mo v e
your machine, by disconnecting the telephone line first, and then the power
cord.
■
Lightning and power surges can damage this product! We recommend
that you use a quality surge protection device on the AC power line as
well as on the telephone line, or unplug the lines during a lightning
storm.
■
Do not touch the rollers at the paper exit.
FAX MACHINE SETUP AND CONNECTIONS
Connect the telephone line.
3
Connect one end of the telephone line cord to the jack labeled LINE on
the left side of the fax machine. Connect the other end to a modular
wall jack.
Attach the wire extensions to the multi-purpose sheet feeder and to the
4
document guide base.
13
Attach the document and paper trays to the fax machine and pull out
5
their extensions.
14
CHAPTER TWO
Loading Paper
Open the multi-purpose sheet feeder cover.
1
Fan the paper well. Load the paper, making sure that the print side is
2
toward the fax machine and the paper level is stacked below the paper
mark. The feeder can hold up to 200 sheets of paper, or up to 10 envelopes.
Adjust the guides to fit the paper, to help prevent paper jams.
3
Press and Slide.
FAX MACHINE SETUP AND CONNECTIONS
Attaching Dust Cover
■
It is essential to keep the dust cover on your fax machine to prevent the
dust from entering the print head and causing damage.
■
Using the dust cover on your fax machine will prolong the life of the
drum unit.
Attach the dust cover to the now open multi-purpose sheet feeder cover,
1
pressing the dust cover sides around the feeder until they snap into place.
15
Close the multi-purpose sheet feeder cover.
2
16
CHAPTER TWO
Manual Feed Slot
The multi-purpose sheet feeder also has a manual feed slot on its cover. You
can load paper or envelopes one at a time into this slot. You do not have to
remove paper from the multi-purpose sheet feeder.
When you use labels or transparencies, be sure to use this slot.
Loading One Sheet of Paper
You do not have to choose manual feed in the Setup dialog box of your
printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape
(horizontal), with the side you wish to print on face down in the manual
feed slot.
Align the paper at the center of the manual feed slot, and be sure to
1
insert it all the way.
Adjust the paper guide of the manual feed slot to the width of the paper
2
you’re using.
Acceptable Paper (Available with Software Option)
The fax machine can handle paper that has the following specifications.
But please note that you can receive fax messages only on Letter, Legal and
A4 paper. If you use legal or A4, change the Paper Size setting
2.75-8.5 x 5-14 inches (70-216 x 127-356 mm)
EnvelopesDL, C5, COM-10, Monarch, 9” x 12”
Post Card2.75-8.5 x 5-11 inches (70-216 x 127-279 mm)
OrganizerDay-Timer® J, K, L, M
2.75-8.5 x 5-11 inches (70-216 x 127-279 mm)
Labels and2.75-8.5 x 5-14 inches (70-216 x 127-356 mm)
Transparencies
FAX MACHINE SETUP AND CONNECTIONS
Paper Capacity in Feeder (Available with Software Option)
Multi-purpose
Sheet Feeder:Up to 0.87 inch (22 mm) in height (up to the mark)
Approx. 200 sheets of 20 lb. (75 g/m
of 42 lb. (158 g/m
Output Tray: Approx. 100 sheets of 20 lb. (75 g/m
paper
Cut SheetEnvelope
2
) Letter/A4 paper, or 10 envelopes
2
) or 50 sheets
2
) Letter/A4
17
Basis Weight16 to 42 lb.20 to 24 lb.
(60 to 158 g/m
Caliper±0.03 to ±0.08 in.0.0033 to 0.0058 in.
(0.08 to 0.2 mm)(0.084 to 0.14 mm)
Moisture Content4% to 6% by weight4% to 6% by weight
Smoothness100 to 250 (Sheffield)100 to 250 (Sheffield)
Recommended paper types:
Cut sheet:Xerox 4200
Label:Avery laser label or equivalent
Transparency:3M CG3300 for laser printers or equivalent
2
)(75 to 90 g/m2)
single thickness
single thickness
Connecting an External
Telephone Answering Device (TAD)
Sequence
You might choose to connect an additional answering system. When you have
an external TAD on the same telephone line as the fax machine, the TAD
answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it
hears them, the fax machine takes over the call and receives the fax. If it
doesn’t hear CNG tones, the fax machine lets the TAD continue playing your
outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings. The fax machine cannot hear CNG
tones until the TAD has answered the call, and with four rings there are only
8–10 seconds of CNG tones left for the fax “handshake.” Make sure you
carefully follow the instructions in this manual for recording your outgoing
message.
Do not connect a TAD elsewhere on the same phone line—your fax machine
and TAD will both try to control the line.
18
CHAPTER TWO
Connections
The external TAD must be plugged into the left side of the fax machine, into
the jack labeled EXT. Your fax machine cannot work properly if you plug
the TAD into a wall jack.
Plug the telephone line cord from the wall jack into the left side of the
1
fax machine, in the jack labeled LINE.
EXT.
LINE
NO !
TADTAD
YES !
Plug the telephone line cord from your TAD into the left side of the
2
fax machine, in the jack labeled EXT . (Mak e sure this cord is connected to
the TAD at the TAD’s telephone line jack, and not its telephone set jack.)
Set your external TAD to four rings or less. (The fax machine’ s Ring Delay
3
setting does not apply).
Record the outgoing message (see below).
4
Set the TAD to answer calls.
5
Set the Answer mode to TAD. (Press
6
TEL lights are on.)
Recording Outgoing Message on External TAD
Timing is important in recording this message. The message sets up the
ways to handle both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This
1
allows your fax machine time to listen for the fax CNG tones of
automatic transmissions before they stop.)
Limit your speaking to 20 seconds.
2
End your 20-second message by giving your Fax Receive Code for
3
people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing 5 1 and
Start.”
Mode
until both FAX and FAX/
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