Brother FAX 355MC, FAX 375MC User Manual

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FAX 355MC FAX 375MC
,,
OWNER’S MANUAL
®
Page 2
If You Need to Call Customer Service
Please complete the following inf ormation for future reference:
Model Number: FAX 355MC, FAX 375MC (Circle your model number)
Serial Number:*
Date of Purchase:
Place of Purchase:
*The serial number is on the back of the unit. Retain
this Owner’s Manual with your permanent record of y our purc hase, in the e vent of a theft, fire or warranty service.
sales receipt
as a
FAX 355MC is Available in CANADA Only
©1996–1999 Brother Industries, Ltd.
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i
Brother Numbers
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
If you can’t resolve a difficulty with your fax machine using this manual, call our Fax-Back System, and follow the voice prompts to receive faxed instructions about using the system and an index of Fax-Back subjects.
USA: 1-800-521-2846 From within Canada: 1-800-681-9838
The Brother Fax-Back System number (USA Only) has been preprogrammed on One Touch key 01.
Brother on the World Wide Web
You can find more information about Brother products, from product specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web. Visit us at
http://www.brother.com
Brother Bulletin Board
Brother’s Bulletin Board Numbers are
USA: 1-888-298-3616 From within Canada: 1-514-685-2040
For Customer Service
USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
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Ordering Accessories and Supplies
For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.
USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax) http://www.brothermall.com
From within Canada: 1-800-668-2768 (voice)
Description Item
98´ Therma Plus Paper “Feels like plain paper” (2 rolls per box)
98´ Therma Plus Paper “Feels like plain paper” (4 rolls per box)
Original Document Catch Tray CT-70 Documment support UF6820-000
Telephone Line Cord Telephone Handset UF6857008
Handset Curled Cord UG3543003 Owner’s Manual for FAX 355MC/375MC UF0839001 Optional Multi-Function Link
software on floppy disks for Windows® 3.1x and PCI-1 Windows
®
95/98
®
/Missing Link
6890
6840
UG1570001 (USA) UG3565001 (CANADA)
®
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iii
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
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BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY
A LIMITED WARRANTY
(For USA Only)
This warranty gives you certain rights and you may also have other rights that may vary from state to state.
This warranty is given only to the end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).
What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 90 days from the date you purchased this product.
What is NOT covered: This warranty is VOID — that is, this Product has no warranty — if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, or (5) non Brother®-brand or non Brother approved parts, supplies, or other accessories have been used with this Product.
What to do if you think your Product is defective:
Call our Customer Service Hotline at 1-800­284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-
2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.
What Brother will do: Brother (or its Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement products provided that the replacement products conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.
Exchange Service:
Exchange service will expedite, in most instances by the next business day, the exchange of your non working Product with a supply refurbished or remanufactured product that conform to the manufacturer’s specifications for new products. The supply refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original
Page 7
BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY
A LIMITED WARRANTY
(For USA Only)
v
Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product with return instructions and prepaid return airbill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return airbill, signed by the courier.
Limitations:
Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement,
not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.
Brother shall
This Limited Warranty is the only warranty that Brother is giving for this Product. It is the
final expression and the exclusive and
only statement
you. It replaces all other agreements and under-standings that you may have with Brother or its representatives.
This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.
Product Support: Toll-free customer service and technical support is available for hardware operational assistance at 1-800-284-
4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax back system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com).
BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911
of Brother’s obligations to
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRAN TIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
Please record your model and serial number and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service. Model # ______________________________ Serial #_______________________________ Date of purchase: ______________________ Store where purchased: _________________ Location of store: ______________________
Important: We recommend that you keep all original packing materials, in the event that you ship this product.
Page 8
vi
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6
Page 9
Year 2000 Compliant
Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.
Brother fax machines and multi-function centers will function properly after January 1, 2000,
provided that
software and firmware used by our customers in connection or combination with Brother fax machines, and bundled software, accurately exchange date data with the Brother products.
all non-Brother hardware,
vii
Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.
Page 10
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viii
T able of Contents
Intr oducti o n
1
Set Up and Connections
Using This Manual ...................................................................................................... 1
Finding Information .................................................................................................... 1
Test Sheet Procedures (for USA only)..................................................................... 2
About Fax Machines ................................................................................................... 2
Fax Tones and Handshake........................................................................................... 2
ECM (Error Correction Mode) ................................................................................... 3
Control Panel Overview ............................................................................................. 4
FAX 355MC and FAX 375MC................................................................................... 4
Caution........................................................................................................................... 5
Packing List................................................................................................................... 6
Choosing a Location.................................................................................................... 7
Assembly ........................................................................................................................ 7
Load the recording paper ............................................................................................ 7
About Brother Paper............................................................................................. 9
Connect the handset .................................................................................................... 9
Connect the power cord ............................................................................................ 10
Connect the telephone line........................................................................................ 10
Attach the document support .................................................................................... 10
Special Line Considerations ..................................................................................... 11
Roll Over Phone Lines ....................................................................................... 11
Two-Line Phone System..................................................................................... 11
Converting T elephone Wall Outlets .................................................................... 11
Installing fax machine, External Two-Line TAD, and Two-Line Telephone...... 12
Multi-Line Connections (PBX) ................................................................................ 13
If you are installing the fax machine to work with a PBX:............................ 14
Custom Features on Your Phone Line....................................................................... 14
Connecting an External Telephone Answering Device (TAD) ................................. 14
Sequence............................................................................................................. 14
Connections ........................................................................................................ 15
Outgoing Message (OGM) ................................................................................. 16
Connecting an External Telephone ........................................................................... 16
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TABLE OF CONTENTS
4
ix
On-Screen Programming
3
Initial Setup
User-Friendly Programming................................................................................... 17
Function Mode .......................................................................................................... 17
Alternating Displays ................................................................................................. 18
Function Selection Table........................................................................................... 19
Getting Started ........................................................................................................... 23
Setting Dialing Mode (Tone/Pulse) .......................................................................... 23
Setting Date and Time............................................................................................... 23
Setting Station ID...................................................................................................... 24
Entering T ext ...................................................................................................... 25
Inserting Spaces ............................................................................................. 25
Making Corrections ....................................................................................... 25
Repeating Letters ........................................................................................... 25
Special Characters and Symbols .................................................................... 25
Setting Up Your Area Code (For USA Only)............................................................ 26
Setting Beeper Volume.............................................................................................. 27
Setting the Handset Volume ...................................................................................... 27
Setting Volume Amplify ..................................................................................... 28
Setting the Speaker Volume ...................................................................................... 28
Setting the Ring Volume ........................................................................................... 29
Memory Storage ....................................................................................................... 29
Setup Receive
5
Setup Sen d
6
Basic Receiving Operations..................................................................................... 31
Select Answer Mode ................................................................................................. 31
To select or change your Answer Mode......................................................... 32
Setting Ring Delay.................................................................................................... 33
Setting F/T Ring Time .............................................................................................. 33
Record FAX/TEL Outgoing Announcement (F/T OGM)......................................... 34
Easy Receive ............................................................................................................. 34
Advanced Receiving Operations ............................................................................ 35
Operation from Extension Telephone ....................................................................... 35
For FAX/TEL Mode Only .................................................................................. 35
Changing Remote Codes .................................................................................... 35
To change Remote Codes............................................................................... 36
Polling ....................................................................................................................... 36
Setting Up Polling Receive................................................................................. 36
Setting Up Sequential Polling Receive............................................................... 37
Canceling a Scheduled Job ....................................................................................... 37
Setting Multi-Function Link
Before You Begin........................................................................................................ 39
ADF (Automatic Document Feeder) ........................................................................ 40
Resolution ................................................................................................................. 40
®
Mode (With Multi-Function Link® option) .............. 38
Page 12
x
TABLE OF CONTENTS
Contrast ..................................................................................................................... 40
Manual Transmission................................................................................................ 41
Automatic Transmission ........................................................................................... 41
Manual and Automatic Fax Redial ........................................................................... 41
Advanced Sending Operations ............................................................................... 42
Overseas Mode ......................................................................................................... 42
Quick Scan Fax Transmission................................................................................... 42
Delayed FAX ............................................................................................................ 43
Broadcasting ............................................................................................................. 43
Next-Fax Reservation ............................................................................................... 44
Multiple Resolution Transmission............................................................................ 44
Setting Up Polling Transmit ..................................................................................... 45
Canceling a Scheduled Job ....................................................................................... 45
Interrupting Delayed Fax and Polling Transmit Jobs ............................................... 46
Setup Auto Dial Numbers
7
T elephone Operation
8
Message Center
9
Storing Numbers for Easy Dialing ........................................................................ 47
Storing One Touch Dial Numbers............................................................................. 47
Access Codes and Credit Card Numbers .................................................................. 48
Storing Speed Dial Numbers .................................................................................... 49
Changing One Touch and Speed Dial Numbers ....................................................... 50
Setting Up Groups for Broadcasting......................................................................... 51
Dialing Options .......................................................................................................... 53
Manual Dialing ......................................................................................................... 53
One T ouch Dialing.................................................................................................... 54
Speed Dialing............................................................................................................ 54
Hold .......................................................................................................................... 54
Pause ......................................................................................................................... 54
Tone/Pulse ................................................................................................................. 55
Searching T elephone Index ....................................................................................... 55
Answering Calls with the Speaker Phone................................................................. 55
Message Center Mode .............................................................................................. 57
Flexible Memory Settings (Message Storage) .......................................................... 57
Setting Up Message Center....................................................................................... 58
Setting Message Storage ........................................................................................... 58
Recording Message Center Outgoing Message ........................................................ 59
Listening to Outgoing Message (OGM)............................................................. 59
Erasing Outgoing Message (OGM).................................................................... 59
Activating Message Center Mode............................................................................. 60
Message Indicator ..................................................................................................... 60
Playing Voice Messages and Memos ........................................................................ 60
Printing a Fax Message ............................................................................................. 61
Page 13
TABLE OF CONTENTS
Backup Printing Option ............................................................................................ 61
Erasing Messages...................................................................................................... 61
To erase voice messages individually ............................................................ 62
To erase messages all at once......................................................................... 62
Setting Maximum Time for Incoming Messages...................................................... 62
Setting T oll Saver ...................................................................................................... 63
ICM Recording Monitor ........................................................................................... 63
Recording a Memo.................................................................................................... 63
Recording a Conversation ......................................................................................... 64
Fax Forwarding/Paging............................................................................................. 64
Programming a Fax Forwarding Number........................................................... 64
Programming Paging Number ............................................................................ 65
Remote Retrieval ....................................................................................................... 66
Using Remote Retrieval Access Code ...................................................................... 66
Changing Remote Retrieval Access Code ................................................................ 66
Remote Control Commands...................................................................................... 67
Retrieving Memory Status List ................................................................................. 68
Retrieving Fax Messages .......................................................................................... 68
Changing Fax Forwarding Number .......................................................................... 69
xi
Telephone Services
10
Making Copies
11
Prin ting R e p o rts
12
Imp o rtan t Inf o rma tio n
13
Custom Features ........................................................................................................ 71
Distinctive Ring ........................................................................................................ 71
Registering the Distinctive Ring Pattern ............................................................ 72
Caller ID ................................................................................................................... 73
Caller ID Log...................................................................................................... 73
Printing the Caller ID Log .................................................................................. 73
V iewing the Caller ID Log ................................................................................. 74
Returning a Call from the Log............................................................................ 75
Registering a Caller ID Number......................................................................... 76
Copy Functions .......................................................................................................... 77
Multiple Copies .................................................................................................. 77
FAX Settings ............................................................................................................... 79
To Print a Report ....................................................................................................... 80
Transmission Verification (Xmit) Report .................................................................. 80
Using the T rans. Verify Key ...................................................................................... 80
Standard Telephone and FCC Notices.................................................................. 81
These notices are in effect on models sold and used in the
United States only. ................................................................................................. 81
Federal Communications Commission Compliance Notice
(For USA Only)............................................................................................... 83
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xii
TABLE OF CONTENTS
Industry Canada Compliance Statement (For Canada Only) ............................. 83
Important Safety Instructions.................................................................................... 84
Compilation and Publication Notice .................................................................. 86
Trademarks ......................................................................................................... 86
Troubleshooting and Maintenan ce
14
Troubleshooting ......................................................................................................... 87
Fax-Back System ...................................................................................................... 87
Brother on the World Wide Web ............................................................................... 87
Brother Bulletin Board.............................................................................................. 87
Error Messages ......................................................................................................... 88
Recording Paper Jam ................................................................................................ 91
If You Are Having Difficulty with Your Fax Machine .............................................. 92
Printing or Receiving Faxes................................................................................ 92
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off ........................................................ 92
Enabling/Disabling Anti-Curl Check Sheet (ACS)........................................ 92
Vertical Black Lines When Receiving ........................................................... 92
Phone Line or Connections ................................................................................ 92
Fax Machine Does Not Answer When Called ............................................... 92
No Dial Tone on the Handset ......................................................................... 93
Sending Faxes..................................................................................................... 93
Poor Transmitting Quality.............................................................................. 93
Dialing Does Not Work.................................................................................. 93
Vertical Black Lines When Sending .............................................................. 93
Handling Incoming Calls.................................................................................... 93
Double Ring in FAX/TEL Mode ................................................................... 93
Transferring a Call to the Fax Machine ......................................................... 94
Fax Machine “Hears” Voice as CNG Tone .................................................... 94
Transmission Verification Report Prints “Result: NG” .................................. 94
Custom Features on a Single Line ................................................................. 94
For Customer Service ............................................................................................... 94
Multi-F unction
®
(option)
Link
15
Specifi cations
16
Multi-Function Link® (option) ............................................................................... 95
Specifications .............................................................................................................. 97
Glossary ....................................................................................................................... 99
Index ........................................................................................................................... 103
Page 15
Introduc tio
n
1
Using This Manual
Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.
1
Additionally, your fax machine has a Help Key. Press list of basic operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also, throughout this manual, you’ll see special symbols alerting you to important information, cross­references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.
Help/Q.Scan
to print a
Page 16
2
CHAPTER ONE
T est Sheet Procedures (f or USA only)
See
Setting
Station ID
p. 24
After programming your Station ID, please fill out the TEST SHEET included with your fax machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed.
When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.
USA 1-908-685-9283 (fax)
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you know if you are receiving a fax message.
The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the “chirps” for about 40 seconds, and the screen continues to display RECEIVE. To cancel the receiving mode, press
Start
, and they continue for about 40 seconds after dialing.
Stop
.
Page 17
INTRODUCTION
When your fax machine answers in FAX/TEL Mode, the fax machine listens for CNG tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your fax machine.
3
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.
Sufficient memory must be available in your fax machine for this feature to work.
Page 18
4
CHAPTER ONE
Control P anel Overview
FAX 355MC and FAX 375MC
25
1
Hold/Caller ID
2
Redial / Pause
3 4
Speaker Phone
Hold/Caller ID
1
Lets you put calls on hold. Also, lets you view or print the Caller ID list.
Redial / Pause
2
Re-dials the last number called. Also inserts a pause in autodial numbers.
Speed Dial
3
Lets you dial stored phone numbers by pressing a two-digit number.
Speaker Phone
4
Lets you speak to the person at the other end and dial telephone numbers without lifting the handset.
5
RWD ( ) FWD ( )
Use to repeat or skip to the next voice message during playback.
6
Dial Pad
Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.
23
24
Volume
LH
Speed Dial
7
22
FAX 375MC
Set Mode Resolution
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
RWD FWD
6
5 5
Stop
Stops a fax, cancels an operation or exits from function mode.
8
Copy
Makes a copy.
Start
9
Starts an operation, such as sending a fax.
10
One Touch Dial Keys
These ten keys give you instant access to previously stored phone numbers.
Help/Q. Scan
11
Prints a quick reference Help List. Also, lets you take advantage of memory transmission.
12
Tel-index
Lets you look up numbers stored in the dialing memory.
Trans. Verify
13
Lets you print the Transmission Verification Report for your last transmission.
21
20
18
19
Record Erase Play
Function Trans.Verify Tel-index
01 02 03 04 05
06 07 08 09 10
Stop
Copy Start
7
14
Microphone
Picks up your voice when you speak to another party using speakerphone.
MC ON/OFF
15
Lets you activate the Message Center.
Play
16
Lets you listen to voice messages and outgoing messages, and print fax messages stored in memory.
Message Indicator
17
Light
Notifies you that you have voice or fax messages in the memory.
Erase
18
Lets you delete voice messages, fax messages or all messages.
Record
19
Lets you record an Outgoing Message (OGM), memos and telephone calls, and store information for Message Center features.
16
1517
14
MC ON/OFF
Help/
Q.Scan
98
Function
20
Lets you access the function and programming mode.
21
Resolution
Sets the resolution when you send a fax or make a copy.
22
Mode
Use to select how fax machine will handle incoming calls.
Set
23
Stores a function setting into the fax machine.
(Left Arrow)
24
(Right Arrow)
Volume
Moves the LCD cursor to the left or right. Adjusts speaker, ring and handset volume.
25
Liquid Crystal Display
Displays messages to help you set up and operate your fax machine.
13 12 11
10
Page 19
2
Caution
Set Up and Connections
Never install telephone wiring during a lightning storm.
1
We recommend that this product be used with a surge protection device
2
to protect the product against lightning storms.
5
Never install a telephone jack in a wet location unless the jack is
3
specifically designed for a wet location. Never touch telephone wires or terminals that are not insulated unless
4
the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
5
Avoid using a telephone (other than a cordless type) during an electrical
6
storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak.
7
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed
8
near the equipment and should be easily accessible.
Page 20
6
CHAPTER TWO
Packing List
Make sure you have the f ollowing items:
Telephone
Line Cord
Telephone
Handset
Handset
Curled Cord
Document Support
One Starter Roll of Brother Therma PLUS Recording Paper (LETTER up to 25 pages, A4 up to 24 pages)
Owner’s
Manual
Brother StartCard
NOTICE: If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.
Whenever you transport the fax machine, use the packing materials that came with your machine. If you do not pack the fax machine correctly, you may void your warranty.
Page 21
SET UP AND CONNECTIONS
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet.
Avoid placing your machine in a high-traffic area. Do not place near
heaters, air conditioners, water, chemicals or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.
7
Assembly
Load the recording paper
1
2
Open the cover by placing your finger in the groove under the cover and lifting up.
Pull up the blue release lever so you can remove the three protective sheets (initial set up) or any paper remaining in the machine from the last roll.
Page 22
8
CHAPTER TWO
Unwrap the new recording paper roll and insert it into the paper bin,
3
with the paper feeding from the bottom of the roll.
Raise the paper enough to pass it over the until it feeds out the front
4
of the machine. Make sure there is no slack.
Limited to
2.76 inches (70 mm)
Pull down the blue lever and close the cover.
5
Page 23
SET UP AND CONNECTIONS
9
About Brother Paper
For the best print quality, use Brother Therma Plus Paper, Item Numbers 6890 (two 98’ rolls) or 6840 (four 98’ rolls). Therma Plus paper is thicker, like plain paper, and produces the best print quality.
The recording paper roll size for your fax machine is limited to a diameter of 2.76 inches (70 mm). You can use a 164’ roll of thinner thermal paper as long as it meets these requirements.
Connect the handset
Connect the curled handset cord to the bottom of the handset and the side of the fax machine.
Telephone
Line Cord
Handset
Curled Cord
LINE
EXT.
EXT.
PC I/F
EXT.
LINE
PC I/F
Page 24
10
CHAPTER TWO
Connect the power cord
When you connect the power, the screen displays 01/01 00:00 FAX.
NOTICE:
1) This fax must be grounded using a three-prong plug.
2) Since the fax machine is grounded through the power outlet, you can
protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.
3) Lightning and power surges can damage this product! We recommend that
you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the telephone line and electrical cords during a lightning storm.
Connect the telephone line
Connect one end of the telephone line cord to the jack labeled LINE on the left side of the fax machine. Connect the other end to a modular wall jack.
Attach the document support
Attach the document support as shown in the illustration below.
Document
Support
PC I/F
EXT.
LINE
Page 25
SET UP AND CONNECTIONS
11
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your fax machine will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your fax machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your fax machine.
Converting T elephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
Page 26
12
CHAPTER TWO
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If your fax machine is on Line 2, plug it into L2 of the triplex adapter.
Triplex Adapter
RJ14
RJ11 RJ14
Installing fax machine, External Two-Line TAD, and T wo-Line Telephone
When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your fax machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is
to put the fax machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one
labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your fax machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
Place the two-line TAD and the two-line telephone next to your
1
fax machine. Plug one end of the telephone line cord for your fax machine into the
2
L2 jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the fax machine.
Plug one end of the first telephone line cord for your TAD into the L1
3
jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.
Page 27
SET UP AND CONNECTIONS
Plug one end of the second telephone line cord for your TAD into the
4
L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine.
13
Triplex Adapter
Two Line External TAD Fax Machine
Two Line Phone
You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine. You can then leave the fax machine in FAX ONLY Mode to receive faxes any time of day or night.
See
Easy Receive
p. 34
If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire system. If
your line has more than two wires, proper connection of the fax machine cannot be made.
Page 28
14
CHAPTER TWO
If you are installing the fax machine to work with a PBX:
It is not guaranteed that the unit will operate correctly under all circum-
1
stances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
If all incoming calls will be answered by a switchboard operator, it is
2
recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
The unit may be used with either pulse or tone dialing telephone service.
3
Custom Features on Your Phone Line
If you have telephone services (offered by your telephone company) on your phone line, please see Telephone Services, chapter 10.
Connecting an External Telephone Answering Device (TAD)
Sequence
You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The fax machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external TAD if it exceeds 4 rings.
Page 29
SET UP AND CONNECTIONS
Function
Do not connect a TAD elsewhere on the same phone line—your fax
machine and TAD will both try to control the line.
PC I/F
EXT.
LINE
15
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring Service, have registered the distinctive ring pattern on your fax machine and use that number as a fax number and set your fax machine’s Answer mode to MANUAL.
Connections
The external TAD must be plugged into the left side of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack.
Plug the telephone line cord from the wall jack into the left side of the
1
fax machine, in the jack labeled LINE. Plug the telephone line cord from your TAD into the left side of the fax
2
machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)
Set your external TAD to four rings or less. (The fax machine’s Ring
3
Delay setting does not apply). Record the outgoing message (see next page).
4
Set the TAD to answer calls.
5
Set Message Storage (
6
Set the Answer Mode to MC:MSG CTR.
7
, 8, 1) to VOICE:EXT.
Page 30
16
CHAPTER TWO
Outgoing Message (OGM)
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This
1
allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
Limit your speaking to 20 seconds.
2
End your 20-second message by giving your Fax Receive Code for
3
people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing Start.”
We recommend beginning your OGM with an initial 5-second silence because the fax machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your fax machine has trouble receiving, then you must rerecord the OGM to include it.
5 1 and
Connecting an External Telephone
Your fax machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your fax machine.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the fax machine.
Whenever this phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax machine handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the fax machine,
Speaker Phone
press
.
Page 31
On-Screen Programming
3
User-Friendly Programming
17
See
Using This
Manual p. 1
We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer.
Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.
Function Mode
You can access the function mode by pressing function mode, your fax machine displays a list of main menu options from which you can choose. These options appear one after the other on the display. Select a menu option by pressing The display will scroll the options within that menu.
You can “scroll” more quickly through options by pressing . When the screen displays your selection, press you passed your choice or to save key strokes. Both arrow keys show all options, in the opposite order.)
Before you press you can correct a mistake. Use to back up and then type over the incorrect characters.
Set
after entering information in a field using the dial pad,
Set
when the option appears on the screen.
Set
Function
. When you enter the
. (Use to scroll backward if
When you finish a function, the screen displays ACCEPTED. If you want to exit the Function Mode, press
Stop
.
Page 32
18
CHAPTER THREE
Alternating Displays
When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy.
FAX: NO. & START COPY: PRESS COPY
Page 33
ON-SCREEN PROGRAMMING
19
Function Selection Table
If you have a basic understanding of how to program your fax machine, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your fax programs, use the Function Selection Table below.
1. INITIAL SETUP
Function Description Factory Set Page
1. TONE/PULSE Selects dialing mode. TONE 23
2. DATE/TIME Enter date and time for LCD 2000 1/1 00:00 23
display and to print on transmissions.
3. ST A TION ID Program name, fax number to 24
appear on each transmitted page.
4. BEEPER Adjust volume level of beeper. LOW 27
5. VOLUME AMPLIFY For the hearing-impaired, you OFF 27
can set the volume to AMPLIFY:ON, on either a permanent or temporary basis.
2. SETUP RECEIVE
Function Description Factory Set Page
1. RING DELA Y Number of rings before fax RING DELAY: 04 33
machine answers in FAX/TEL, F AX, or MC modes. T O LL SAVER: OFF
2. F/T RING TIME Sets the time for “double ring” in 20 33
FAX/TEL mode.
3. EASY RECEIVE Receive fax messages without ON 34
pressing the Start key .
4. REMOTE CODE Enter code to activate or deactivate ON ( 51, #51) 35
machine from a remote location.
5. POLLING RX Sets up your fax machine to poll OFF 36
another fax machine.
6. MF LINK Fax Receive Only/PC Primary/PC PC PRIMARY 38
Receive Only .
Page 34
20
CHAPTER THREE
3. SETUP SEND
Function Description Factory Set Page
1. CONTRAST Change lightness or darkness of a A UT O 40
fax you are sending.
2. RESOLUTION Allows you to change resolutions STANDARD 44
page by page.
3. OVERSEAS MODE Adjusts for sometimes difficult OFF 42
overseas transmissions
4. DELA YED FAX Send documents later. 43
5. POLLED TX Sets up your fax machine with a OFF 45
document to be retrieved by another fax machine.
4. CANCEL JOB
Function Description Factory Set Page
Cancel a delayed fax or polling 37, 45 job.
5. INTERRUPT
Function Description Factory Set Page
Send a fax now, even if you have 46 the machine set to send a fax later, or ifyou have it set for Polling.
6. SET AUTO DIAL
Function Description Factory Set Page
1. ONE-TOUCH DIAL Dial numbers stored in memory 47
by pressing only one key.
2. SPEED-DIAL Dial numbers stored in memory 49
by pressing only three keys.
3. SETUP GROUPS Set up a Group number for 51
broadcasting.
Page 35
ON-SCREEN PROGRAMMING
7. PRINT REPORTS
Function Description Factory Set Page
1. XMIT REPORT OFF 79–80
2. ALL DIAL Print lists and reports of activity. 79–80
3. TEL. INDEX (Details in Chapter 12) 79–80
4. USER SETTINGS 79–80
5. MEMORY STATUS 79–80
8. SETUP MSG CTR
Function Description Factory Set Page
1. MSG STORAGE Select if memory will store fax, FAX: OFF 58
voice or both. VOICE: ON
2. BACKUP PRINT Prints copy of faxes received ON 61
into memory .
3. OGM Select/Record outgoing message. MSG CTR OGM 59
4. ICM MAX. TIME Select maximum length of incoming 30 seconds 62
messages.
5. ICM REC. MONITR Select ON or OFF for voice ON 63
messages as they come in.
6. F AX FWD/P AGING Set fax to forward fax/message OFF 64 ––OR––to call your pager.
7. REMOTE ACCESS Set code for retrieving messages. 159 66
21
0. TEL SERVICE
Function Description Factory Set Page
1. DISTINCTIVE Use with phone company distinctive OFF 71
ringing service to register the ring pattern with fax machine.
2. CALLER ID Register your AREA CODE to 000 26
(For USA only) dial from log.
Page 36
22
CHAPTER THREE
Page 37
I ni tial Setu p
4
Getting Started
Setting Dialing Mode (Tone/Pulse)
23
Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode.
Function
Press
1
Use or to select TONE or PULSE and press
2
Press
3
Setting Date and Time
Your fax machine displays the date and time, and prints it on every fax you send.
In the event of a power failure, the fax machine maintains date and time information for up to two hours. All other settings remain unaffected.
Press
1
Enter the last two digits of the year and press
2
, 1, 1.
DIALING:TONE? DIALING:PULSE?
Stop
to exit.
Function
, 1, 2.
ENTER YEAR:XX
Set
Set
.
.
ENTER MONTH:XX
Enter two digits for the month (for example, enter 09 for September, or
3
10 for October) and press
Set
.
Page 38
24
CHAPTER FOUR
Enter two digits for the day (for example, 06) and press
4
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM)
5
and press
Stop
Press
6
displays it whenever the fax machine is standing by.
Setting Station ID
You can store your name and fax number to be printed on all fax pages.
Function
Press
1
Enter your fax number (up to 20 digits) and press
2
ENTER DAY:XX
Set
.
ENTER TIME:XX:XX
Set
.
. The screen now displays the date and time you set, and
, 1, 3.
FAX:
Set
.
See
Entering Text
p. 25
NAME:
Use the dial pad to enter your name or company name (up to 20
3
characters) and press
Stop
4
Press
. The screen returns to the date and time.
Set
.
Page 39
INITIAL SETUP
25
Entering T ext
When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters.
By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want.
Press Key one time two times three times four times
2 3 4 5 6 7 8 9
Inserting Spaces
ABC DEF GH I
JKL
MNO
PQRS
TUV
WXY Z
If you want to enter a blank space, press twice.
Making Corrections
If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press
Stop
; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.
Repeating Letters
If you need to enter a character assigned to the same key as the previous character, press to move the cursor to the right.
Special Characters and Symbols
Press for (space) ! “ # $ % & ’ ( ) * + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press Ø for É À È Ê Î Ç Ë Ö 0
Page 40
26
CHAPTER FOUR
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.
In order to program this information into your fax machine, complete the steps described on pages 23–25.
If you do not enter a fax number, no additional information can be entered.
NOTICE
To enter a space, press once between numbers and twice between characters.
If your Station ID has already been programmed, the screen prompts “1” to make a change, or “2” to exit without changing.
Setting Up Your Area Code (For USA Only)
You must set up your area code in Caller ID.
Function
Press
1
Use the dial pad to enter your area code and press
2
Press
3
, 0, 2.
AREA CODE:000
AREA CODE:908
Stop
to exit.
Set
.
Page 41
INITIAL SETUP
27
Setting Beeper Volume
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving.
Function
Press
1
Press or to select your setting and press
2
Press
3
Stop
to exit.
, 1, 4.
Set
.
Setting the Handset Volume
Before you begin to use the fax machine, you must decide if you need to set the handset volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.
VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are hearing-impaired.
During a conversation, users can press or on the control panel to adjust the volume. When the handset is replaced, the handset volume remain until you change it again.
VOLUME AMPLIFY: ON–TEMPORARY This setting is appropriate if some of the users are hearing-impaired. During
a conversation, users can press or on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume will returns to the default setting of LOW.
VOL AMPLIFY:ON–PERMANENT Choose VOL AMPLIFY:ON–PERMANENT if all of the users are hearing-
impaired. During a conversation, users can press or on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of AMPLIFY.
When you press or on the control panel to adjust the volume, the display shows the setting you are choosing. Each key press changes the volume to the next setting.
It is important that you do not choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of AMPLIFY may
damage the hearing of some users.
Page 42
28
CHAPTER FOUR
Setting V olume Amplify
Please carefully read “Setting the Handset Volume” before you do the following steps:
Function
Press
1
Press or to select VOL AMPLIFY:OFF? if none of the
2
users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON?.
Press or to select PERMANENT? if all the users are
3
hearing-impaired—OR—Select TEMPORARY? if only some of the users are hearing-impaired.
Set
Press
4
Stop
Press
5
, 1, 5.
VOL AMPLIFY:OFF? SELECT <- -> & SET
PERMANENT? SELECT <- -> & SET
.
to exit.
Setting the Speaker Volume
You can adjust the speaker volume when your fax machine is onhook (after you pressed
Press or to adjust the volume level. The display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.
You can adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (incoming messages).
If you turn the Incoming Recording Monitor to OFF ( Speaker for screening calls will be disabled and you will not be able to hear callers leaving messages. The volume for other operations can still be controlled using and .
Speaker Phone
), by selecting a speaker volume level.
Function
, 8, 5), the
Page 43
INITIAL SETUP
29
Setting the Ring Volume
You can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press until the ring is off.
Press or to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and the display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.
Memory Storage
In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE and SET AUTO DIAL plus SETUP MSG CTR functions are stored permanently. You may have to reset the date and time.
Page 44
30
CHAPTER FOUR
Page 45
Setup Receive
5
Basic Receiving Operations
Select Answer Mode
See
Distinctive
Ring p. 71
MANUAL—You must answer all calls yourself. If you hear fax tones, press
Start
to begin receiving the fax, then hang up. You must use this mode with
Distinctive Ringing.
31
See
For FAX/TEL
Mode Only
p. 35
FAX ONLY—The fax machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL—The fax machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax, it signals you with a double ring (ring-ring), different from the phone company ringing, to alert you to pick up the call. If you select this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the following pages). If you have extension phones on the same line as the fax machine, set the Ring Delay to 4.
MSG CTR—The fax machine provides you with a built-in digital Message Center for fax and voice. When you set the machine to answer calls, it will record up to 15 minutes of messages. For more information about Message Center (MSG CTR) operation, please see Chapter 9.
Page 46
32
CHAPTER FIVE
Current
Answer Mode
FAX 375MC
09/06 15:25 FAX
Set Mode Resolu tion
Volume
LH
FAX 375MC
09/06 15:25 MC
To select or change your Answer Mode
Mode
1
Press
. The screen displays your current selection.
Or, if Message Center Mode is ON, it overrides your Answer Mode Setting, so the display shows:
MSG CTR
FAX ONLY
FAX/TEL
MANUAL
MC:MSG CTR
Continue to press
2
seconds, the screen returns to the date and time display, along with your new Answer Mode setting.
If you’re changing Answer Mode while in another operation, the screen returns to the current operation display.
Mode
until your new selection appears. After 2
Page 47
See
Easy Receive
p. 34
and
Operation from
Extension
Telephone
p. 35
and For
FAX/TEL
Mode Only
p. 35
SETUP RECEIVE
33
Setting Ring Delay
The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay default setting of 4.
Function
Press
1
Press or to select Ring Delay and press
2
Press or to select how many times the line rings before the
3
, 2, 1.
Set
.
fax machine answers (00 – 04). If you select 00, the line doesn’t ring at
Stop
to exit.
Set
.
all and press Press
4
Setting F/T Ring Time
You need to determine how long the fax machine will notify you with its special double ring when you have a voice call. This double-ringing (F/T Ring Time) happens after the initial ringing from the telephone company (Ring Delay). Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on that number will ring the special double-ring. However, you can answer the call on any extension phone on the same phone number as the fax machine.
Function
Press
1
Press or to select how long the fax machine will ring to
2
alert you that you have a voice call and press
, 2, 2.
Set
.
RING TIME:20 SEC
Stop
Press
3
Now, when a call comes in and the machine is set to FAX/TEL mode, all phones on this line will ring the number of times you selected in Ring Delay.
You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a fax call, the machine prints the fax. If it’s a voice call, the machine signals you with a double ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double ringing, the fax machine continues for the set time.
to exit.
Page 48
34
CHAPTER FIVE
Record FAX/TEL Outgoing Announcement (F/T OGM)
This is the announcement played by your fax machine (not an external TAD) when someone calls and your machine is set to FAX/TEL mode. Although callers hear your announcement, they cannot leave a message. To erase the announcement, follow the directions on page 59. “Erasing Outgoing Message.”
Press
1
MSG CTR OGM. Press or to select F/T OGM (not MSG CTR OGM) and
2
press Press
3
Replace the handset. Your OGM is played.
4
Press
5
Function
, 8, 3. The screen prompts you to choose F/T OGM or
Set
.
Record
, then pick up the handset to record a message.
Stop
to exit.
See
Operation from
Extension Telephone
p. 35
For FAX/TEL
Mode Only
p. 35
Easy Receive
When you use this feature, you don’t have to press fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the fax screen or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset, and your machine does the rest. Selecting ON allows the fax machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting SEMI lets the machine receive the call only if you’ve answered it at the fax machine. Selecting OFF means you’ll have to activate the fax machine yourself, by pressing
Start
or by pressing 5 1 if you are not at your
machine. If you’ve set the feature to ON, but your fax machine doesn’t automatically
connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the fax machine, lift the handset and press
1 2
3
Start
.
Function
Press
, 2, 3.
Use or to select ON, SEMI or OFF and press
Stop
Press
to exit.
Start
when you answer a
Set
.
Page 49
SETUP RECEIVE
Advanced Receiving Operations
Operation from Extension Telephone
35
See
Easy Receive
p. 34
See
Setting F/T
Ring Time
p. 33
If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax.
If the fax machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code 5 1 to take the call at an extension phone.
If you answer a call, and no one is on the line, assume you’re receiving a fax. At the fax machine phone, press press 5 1, wait for fax receiving tones (chirps), then hang up. At an external phone, press 5 1 and wait for the phone to be disconnected (the screen displays RECEIVE) before you hang up. (Your caller will have to
Start
press
to send the fax.)
Start
, then hang up. At an extension phone,
For FAX/TEL Mode Only
When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time (double ringing) to alert you to a voice call. If you’re at the fax machine, you can lift the handset to answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and press 5 1 between the double rings. If no one is
on the line, or if someone wants to send you a fax, send the call back to the fax machine by pressing 5 1.
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is
5 1.
If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code from 5 1 to and the Telephone Answer Code from 5 1 to 9 9 9.
Page 50
36
CHAPTER FIVE
To change Remote Codes
Press
1
Press or to select ON (or OFF) and press
2
If you want to, enter a new Fax Receive Code, then press
3
If you want to, enter a new Telephone Answer Code, then press
4
Press
5
Polling
Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine.
Function
, 2, 4.
REMOTE ACT.:ON?
FAX RECEIVE:*51
TEL ANSWER:#51
Stop
to exit.
Set
.
Set
.
Set
.
All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the polling function.
Setting Up Polling Receive
Polling Receive is when you call another fax machine to receive a fax from it.
Function
1
Press
, 2, 5.
POLLING RX:OFF? SELECT <- -> & SET
Press or to choose ON and press
2
Set
.
ENTER FAX NO. PRESS START KEY
Enter the fax number you are polling.
3
Start
4
Press
. The screen displays DIALING.
Page 51
SETUP RECEIVE
37
Setting Up Sequential Polling Receive
Your fax machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed.
Function
1
Press
, 2, 5.
Press or to select Polling ON and press
2
SELECT <- -> & SET
Set
.
POLLING RX:ON?
ENTER FAX NO. PRESS START KEY
POLLING RX:OFF?
Specify the destination fax machines you wish to poll, using
3
One Touch, Speed Dial, a Group or the dial pad.
Start
4
Press
.
ACCEPTED
Your fax machine will poll each number or group member in turn for a document.
DIALING
Canceling a Scheduled Job
You can cancel tasks you’ve scheduled, such as sequential Polling Recieve.
Function
Press
1
waiting, the screen displays NO JOB WAITING.
, 4. Any waiting jobs appear on the display. If no job is
4.CANCEL JOB
If you have more than two jobs waiting, use or to select the
2
job you want to cancel and press —OR— If you have only one job waiting, go to Step 3. Press 1 to cancel—OR—Press 2 to exit without canceling.
3
To cancel another job, return to Step 2.
Stop
4
Press
to exit.
Set
.
Page 52
38
CHAPTER FIVE
See
Multi-Function
®
(option)
Link
p. 95
Setting Multi-Function Link (With Multi-Function Link
®
Mode
®
option)
If you connect your fax machine to your PC, you can receive faxes into your PC. See the Multi-Function Link all setup for Multi-Function Link
®
manual for instructions. After completing
®
, you can select Multi-Function Link
®
Mode (PC Primary/PC Receive Only/Fax Receive Only) for routing incoming faxes.
1
Press
, 2, 6.
Function
6.MF LINK
Press or to select PC PRIMARY, PC RECEIVE ONLY or
2
FAX RECEIVE ONLY and press
Stop
3
Press
to exit.
Set
.
Page 53
6
Setup Sen d
Before You Begin
Documents must be between 5.8 and 8.5 inches (148 and 216 mm)
wide, and 5.9 and 23.7 inches (150 and 600 mm) long. Your fax machine can only scan an image 8.2 inches (208 mm) wide, regardless of how wide the paper is.
39
Make sure you insert documents face down, top edge first.
Adjust the paper guides to fit the width of your document.
Paper guides
DO NOT use curled, wrinkled, folded or ripped paper, or paper with
staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink are completely dry.
Page 54
40
CHAPTER SIX
ADF (Automatic Document Feeder)
The automatic document feeder (ADF) can hold up to 10 pages, feeding each one individually through the fax machine. Use standard (17 lb–24 lb) paper when using the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper jams.
Resolution
See
Multiple
Resolution
Transmission
p. 44
Press document you’re sending.
Standard—suitable for most typed documents. Fine—good for small print; transmits a little slower than standard
resolution. S. Fine (Super Fine)—good for small print or artwork; transmits slower than
fine resolution. Photo—use when document has varying shades of gray; slowest transmission
time.
Resolution
(before you send the fax) to select the resolution for the
If the receiving fax machine does not have the resolution you select, the transmission will fall back to the next available resolution on receiving machine.
Contrast
If your document is very light or very dark, you might want to set the contrast accordingly. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document.
Insert the document, face down, in the feeder.
1
Function
Press
2
Use or to select AUTO, S.LIGHT or S.DARK and press
3
Press 2 if you are finished choosing settings, and go to Step 5—OR
4
Press 1 if you want to select additional settings. The display returns to the Setup Send menu.
Enter a fax number and press
5
, 3, 1.
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO
Start
to send a fax.
Set
.
To set the contrast for a copy, press
Copy
in Step 5.
Page 55
See
One-Touch
Dialing
p. 54
SETUP SEND
41
Manual Transmission
Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.
Insert the document face down in the feeder.
1
Pick up the handset and listen for a dial tone
2
OR—Press Enter the fax number you want to call (you can enter the digits using
3
the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).
When you hear the fax tone, press
4
If you’re using the handset, hang up.
5
Speaker Phone
and listen for a dial tone.
Start
.
Automatic Transmission
This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset, or press
Speaker Phone
.
See
Speed Dialing
p. 54
Insert the document face down in the feeder.
1
Enter the fax number from One Touch, Speed Dial, Tel-index or the dial
2
pad.
Start
3
Press
.
Manual and Automatic Fax Redial
If you’re sending a fax manually and the line is busy, press retry the number.
If you’re sending a fax automatically and the line is busy, the fax machine will redial automatically up to three times at 5 minute intervals.
Redial/Pause
to
Page 56
42
CHAPTER SIX
Adv anced Sending Operations
Overseas Mode
If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off.
Insert document.
1
Function
Press
2
Press or to select ON (or OFF) and press
3
, 3, 3.
3.OVERSEAS MODE
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO
Set
.
Press 1 if you want to select additional settings. The display returns to
4
the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 5.
Enter the fax number you’re calling.
5
Start
6
Press
.
Quick Scan Fax Transmission
You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original.
If you get a “MEMORY FULL” message while scanning the first page of a fax, press while scanning in a subsequent page, you'll have the option to press transmit the pages scanned so far, or to press operation.
1
2 3 4
Stop
to cancel the scan. If you get a “MEMORY FULL” message
Stop
to cancel the Quick Scan
Insert the document in the feeder.
Help/Q.Scan
Press Enter the fax number.
Start
Press is completed, the fax machine dials the call.
. The screen indicates how much memory is available.
to begin scanning the document into memory. Once the scan
Start
to
Page 57
SETUP SEND
Delayed FAX
You can use this function to send a fax up to 24 hours later.
Insert the document in the feeder.
1
You can press
2
Function
Press
3
Enter the time you want the fax to be sent, in 24-hour format
4
(for example, enter 19:45 for 7:45 PM) and press
Press 1 if you want to select additional settings. The display returns to
5
the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 6.
Help/Q.Scan
, 3, 4.
ACCEPTED
to use memory transmission.
OTHER SETTINGS?
1.YES 2.NO
Set
.
43
See
Setting Up
Groups for
Broadcasting
p. 51
MEMORY XX% ENTER FAX NO.
Enter the fax number.
6
Start
Press
7
send the fax.
. The fax machine will wait until the time you have entered to
Broadcasting
Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “broadcast” faxes automatically to a maximum of 60 different locations in a few simple steps.
After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.
Insert the document in the feeder.
1
Help/Q.Scan
Press
2
Enter the One Touch and Speed Dial numbers (one after the other) or a
3
Group Number you have stored.
Start
Press
4
transmits it to all the numbers you entered. If the line is busy, your machine will retry.
. The screen displays how much memory is available.
. The fax machine scans the document into memory, then
Press
Stop
during transmission to cancel sending to the current number.
Page 58
44
CHAPTER SIX
Next-Fax Reservation
Even if your fax machine is receiving another fax, you can set your machine to send your fax next. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial, One Touch, Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the memory location—not the name of the person you’re calling—is displayed.)
Insert the documents in the feeder. If necessary, press
1
resolution. Enter the fax number.
2
Press
3
Press
4
To cancel the reservation, remove the documents and press
Start
.
Set
.
NEXT-FAX RESERVD
Resolution
Stop
to adjust
.
See
Resolution
p. 40
You can’t use this feature if there is a document waiting in the feeder (possibly for Delayed Fax or Polling Transmit).
Multiple Resolution Transmission
Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent.
Insert documents in the feeder, then press
1
Use or to select resolution for page 1, then press
2
Repeat Step 2 for subsequent pages.
3
Stop
4
Press
when you’re finished.
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO
Press 1 if you want to select additional settings. The display returns to
5
the Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 6.
Function
, 3, 2.
Set
.
Enter the fax number you’re calling.
6
Start
Press
7
To copy a document using multiple resolutions, press
.
Copy
in Step 6.
Page 59
SETUP SEND
Setting Up Polling Transmit
Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it.
Place document to be retrieved in the feeder.
1
Function
2
Press
, 3, 5.
POLLED TX:OFF? SELECT <- -> & SET
45
Press or to choose ON and press
3
ACCEPTED
Set
.
OTHER SETTINGS?
1.YES 2.NO
Press 1 if you want to select additional settings. The display returns to
4
the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 5.
Start
Press
5
You can choose to have the document waiting in memory, by pressing
Help/Q.Scan
. The screen displays POLLED WAITING.
before pressing
Start
.
Canceling a Scheduled Job
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.
Function
Press
1
job waiting, the screen displays NO JOB WAITING.
, 4. Any waiting jobs appear on the display. If there is no
4.CANCEL JOB
If you have more than two jobs waiting, use or to select the
2
job you want to cancel and press —OR— If you have only one job waiting, go to Step 3. Press 1 to cancel—OR—Press 2 to exit without canceling.
3
Stop
4
Press
to exit.
Set
.
Page 60
46
CHAPTER SIX
Interrupting Delayed Fax and Polling Transmit Jobs
You can send a fax or make a copy now, even if you have the fax machine set to send a fax later, or if you have it set to be polled. However, you cannot use automatic redial or the function mode.
Press
1
Wait 2 seconds, then remove the documents that are waiting in the
2
feeder.
Place the document you want to send now in the feeder.
3
Enter the number for the fax you want to send now.
4
Press
5
After the transmission is finished, return the first document to the
6
feeder. Press
7
Function
, 5.
INSERT DOCUMENT
Start
.
Function
, 5 to restore the Delayed Fax and/or Polling.
If you have set up the Delayed Fax or Polling Transmit job in memory using
Help/Q.Scan
, you don’t have to interrupt it to send a fax or make a copy.
Page 61
Setup Auto Dial Numbers
7
Storing Numbers f or Easy Dialing
You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes.
47
See
One Touch
Dialing
p. 54
Storing One Touch Dial Number s
You can store ten fax/phone numbers that you can dial by pressing one key. You also can store names with these numbers. When you press a One Touch dial location, the screen displays the name or number as the call is dialed.
One Touch keys are not the dial pad keys. They are the ten keys (numbers 01–10) located to the right of the dial pad.
Function
Press
1
Press the One Touch key where you want to store a number. (One Touch
2
key 01 is pre-programmed for Brother Fax-Back System, USA only. You can override it if you wish.)
Enter a number (up to 20 digits) and press
3
pause in the dialing sequence (for example to wait for an “outside line”), press enters a 3.5-second pause when the number is dialed, and a dash appears on the screen.
, 6, 1.
Redial/Pause
as you’re entering digits. Pressing
Set
. If you want to enter a
Redial/Pause
Page 62
48
CHAPTER SEVEN
Use the dial pad to enter the name (up to 15 characters) and press
4
You can use the chart on page 25 to help you enter letters—OR—Go to Step 5 to store the number without a name.
Use or to select the type you want and press
FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. Return to Step 2 to store another One-Touch number—OR—Press
5
When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored.
If you must wait for another dial tone at any point in the dialing sequence, store a pause at that point in the number by pressing
press adds a 3.5 seconds delay.
NAME:
Set
.
Redial/Pause
. Each key
Stop
Set
.
to exit.
See
Storing
One Touch Dial
Numbers
p. 47
You can use chain dialing to store long dialing sequences. For example, to store 9 1 201 555 1234 987 65 4321, divide the number into two parts. Store the first part as a Chain type number (this tells the system that the dialing sequence is not complete).
CHAIN—9 1 201 555 1234
The last part of the One-Touch number must be stored as any of the other following three types.
FAX or FAX/TEL or TEL—987 65 4321
Now, when you dial, just press the two keys (one after the other, in order) where you’ve stored the two parts of the number.
Access Codes and Credit Card Numbers
Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch numbers. You can store these long dialing sequences by dividing them and setting them up on separate keys in any combination. You can even include manual dialing using the dial pad. The combined number will be dialed in the order you entered it, as soon as
you press
Start
.
Page 63
SETUP AUTO DIAL NUMBERS
49
You can store "555" on One Touch key 03 and "7000" on One Touch key
02
. If you press One Touch 03, 02, and
Start
, you can dial "555-7000". To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to
555-7001 you could press One Touch 03 and press 7, 0, 0, 1 using the dialing pad.
Storing Speed Dial Numbers
See
Speed Dialing
p. 54
You can store Speed Dial numbers, so when you dial you only have to press three keys. There are 50 Speed Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost.
1
Press
, 6, 2.
Function
SPEED-DIAL? #
Use the dial pad to enter a two-digit location and press
2
Set
(01–50).
#05:
Enter the number you’re storing (up to 20 digits) and press
3
ENTER & SET
Set
.
NAME:
Use the dial pad to enter the name (up to 15 characters) and press
4
You can use the chart on page 25 to help you enter letters—OR— Press
Use or to select the type you want and press
5
FAX a fax number TEL a telephone (voice) number
ENTER & SET
Set
Set
and go to Step 5 to store the number without a name.
Set
.
.
FAX/TEL both a fax and telephone number CHAIN a number (usually an access code) for chain dialing
Return to Step 2 to store another Speed Dial number—OR—Press
6
Stop
to exit.
Page 64
50
CHAPTER SEVEN
Changing One Touch and Speed Dial Numbers
If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either
1. CHANGEOR2. EXIT.
Press 1 to change the number stored, or press
1
making a change. Enter a new number and press
2
If you want to erase the whole number, press to the left of the digits. The letters above and to the right of the cursor are deleted.
If you want to change a digit, use or to position the cursor under the digit you want to change, then type over it.
Follow the directions from Step 3 in Storing One Touch Numbers or in
3
Storing Speed Dial Numbers.
Set
.
2
to exit without
Stop
when the cursor is
Page 65
SETUP AUTO DIAL NUMBERS
Setting Up Groups for Broadcasting
51
See
Storing
One Touch Dial
Numbers
p. 47
and Storing Speed Dial Numbers
p. 49
and
Broadcasting
p. 43
Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key (Broadcasting). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key. Finally, you can have up to six small Groups, or you can assign up to 59 numbers to one large Group.
Function
Press
1
Select a One Touch key where you wish to store the number.
2
, 6, 3.
SELECT ONE-TOUCH
(For example, press One Touch key 02.)
SETUP GROUP:GO ENTER & SET
Use the dial pad to identify the Group number and press
3
(For example, press 1 for Group 1). To include One Touch or Speed Dial numbers in the Group, enter them
4
as if you were dialing and press
05
, press One Touch key 05. For Speed Dial location 09, press the
Set
. For example, for One Touch key
Speed Dial button, then press 0, 9 on the dial pad. The LCD shows
05, #09.
Set
.
G01:*O5#O9
NAME:
Use the dial pad and the chart on page 25 to enter a name for the group
5
and press Press
6
You can print a list of all One Touch and Speed Dial numbers. See Chapter 12, Printing Reports.
ENTER & SET
Set
. (For example, NEW CLIENTS).
Stop
to exit.
Page 66
52
CHAPTER SEVEN
Page 67
Telephone Operation
8
Dialing Options
You can use your fax machine to make voice telephone calls, by dialing manually, or by using Tel-index, One Touch or Speed Dial memory. You can use the handset, or you can use the Speaker Phone to make and receive calls.
53
The Speaker Phone allows you to operate the phone hands free, or allows more than one person in the room to partcipate in a two-way telephone conversation. When using the Speaker Phone, make sure to speak clearly and close to the microphone.
Manual Dialing
Manual dialing is simply pressing all of the digits of the phone number.
Pick up the handset—OR—Press
1
When you hear a dial tone, dial the call, using the dial pad.
2
You can switch from handset to Speaker Phone by pressing then replacing the handset. You can switch from Speaker Phone to handset by lifting the handset.
To hang up a voice call, replace the handset—OR—Press
3
Speaker Phone
.
Speaker Phone
Speaker Phone
,
.
Page 68
54
CHAPTER EIGHT
One T ouch Dialing
See
Storing One
Touch Dial
Numbers
p. 47
See Storing Speed Dial Numbers
p. 49
Pick up the handset—OR—Press
1
When you hear a dial tone, press the One Touch key of the location you
2
Speaker Phone
.
want to call. To hang up a voice call, replace the handset—OR—Press
3
Speaker Phone
.
If you try to use a One Touch location with no number stored in it, you hear a warning sound, and screen displays NOT REGISTERED. The display returns to normal after 2 seconds.
If you are sending a fax, press you picked up the handset, press
Start
after pressing the One Touch key. If
Start
when the receiving fax machine
answers with fax tones.
Speed Dialing
Pick up the handset—OR—Press
1
When you hear a dial tone, press
2
Speed Dial number. To hang up, replace the handset—OR—Press
3
If you are sending a fax, press number. If you picked up the handset, press machine answers with fax tones.
Speaker Phone
Speed Dial
Start
after entering the Speed Dial
.
, then press the two-digit
Speaker Phone
Start
when the receiving fax
.
Hold
Hold/Caller ID
Press
1
You can put down the handset without disconnecting the call.
2
Pick up the fax machine handset—OR—Press
3
to put a call on Hold.
Speaker Phone
to release the call from Hold. Picking up an extension handset will not release the call from Hold.
Pause
Redial/Pause
Press
3.5 second delay.
to insert a pause between numbers. Each key press adds a
Page 69
TELEPHONE OPERATION
55
Tone/Pulse
If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.
Lift the handset.
1
Press . Any digits dialed after this send tone signals.
2
When you hang up, the fax machine returns to pulse dialing service.
3
Searching Telephone Index
See
Storing One
Touch Dial
Numbers
p. 47
and Storing Speed Dial Numbers
p. 49
You can search for names you have stored in One Touch and Speed Dial memories. Names are stored alphabetically.
Tel-index
Press
1
Press or to search the memory.
2
When the screen displays the name you want to call, pick up the
3
handset or press Press
4
When the call is over, hang up—OR—Press
5
call.
, then enter the first letter of the name you’re looking for.
Speaker Phone
Start
to begin dialing.
.
Speaker Phone
to cancel the
Answering Calls with the Speaker Phone
When the fax machine rings, instead of lifting the handset, press
Speaker Phone Speaker Phone
If you have a bad telephone line connection, the other party might hear your voice echoed during the call. Hang up and try the call again—OR—Pick up the handset.
. Speak clearly, toward the microphone. To end the call, press .
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56
CHAPTER EIGHT
Page 71
Message Center
9
Message Center Mode
Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 2 0 pages of fax memory. Any voice or fax message can be retrieved
See
Recording
Message Center
Outgoing
Message
p. 59
remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first-served” basis.
You must record an outgoing message in order to use the Message Center Mode.
Flexible Memory Settings (Message Storage)
57
Message Center Mode offers you six flexible memory settings, so that you can decide which kinds of messages you want to receive.
1. FAX:ON VOICE:ON Both voice and fax messages are stored. You
can use the Fax Forwarding or Paging features and retrieve voice and fax messages remotely.
2. FAX:ON VOICE:EXT You need an external answering machine
connected to the EXT jack for this setting. Fax messages are stored in the message center memory, but voice messages are stored in your external answering machine. Retrieve messages from the external answering machine. You cannot use the Paging feature for voice messages with this setting.
3. FAX:ON VOICE:OFF All memory is used to store fax messages—
no voice messages will be stored.
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58
Set
CHAPTER NINE
4. FAX:OFF VOICE:ON All memory is used to store voice
messages—no fax messages will be stored. Incoming faxes will print on paper. You can use the Paging feature, and retrieve voice messages remotely.
5. FAX:OFF VOICE:EXT You need an external answering machine
connected to the EXT jack for this setting. Incoming faxes are not stored in memory, but will print on paper. Voice messages are stored in the external answering machine.
6. FAX:OFF VOICE:OFF Incoming faxes are not stored in memory,
but will print on paper. Voice calls are not stored in memory.
Setting Up Message Center
You must set up Message Center in the following order:
See below
See p. 59 See p. 60
Turn Message Storage ON.
1
Record Message Center Outgoing Message (MSG CTR OGM).
2
Activate Message Center Mode.
3
Step 1: Setting Message Storage
Read the Flexible Memory Settings descriptions on pages 57–58 before you select the FAX and VOICE settings below:
Function
Press
1
Press or to select ON (or OFF) and press
2
Press or to select your setting from the list on pages 57–58
3
(ON, OFF, EXT) and press Press
4
, 8, 1.
FAX:OFF? SELECT & SET
VOICE:ON? SELECT & SET
Stop
to exit.
Set
.
.
Page 73
MESSAGE CENTER
Step 2: Recording Message Center Outgoing Message
Recording the Message Center Outgoing Message (MSG CTR OGM) is the second step you need to follow before you can turn on the Message Center. Make sure your OGM is less than 20 seconds long.
Function
1
Press
, 8, 3.
MSG CTR OGM? SELECT & SET
59
Press or to select MSG CTR OGM? and press
2
Set
.
MSG CTR OGM?
This is the only setting you can select if you want to turn on the Message Center.
Record
Press
3
For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press 5 1, wait for fax tones, then press the
Replace the handset. The Message Center plays your OGM.
4
Press
5
Listening to Outgoing Message (OGM)
Press
1
Press or to select MSG CTR OGM (not F/T OGM) and
2
press Press
3
Press
4
, then pick up the handset to record a message.
Start
button.
Stop
to exit.
Function
, 8, 3.
Set
.
Play
to hear the OGM. Adjust volume by pressing Speaker Volume
or .
Stop
to exit.
Erasing Outgoing Message (OGM)
Function
Press
1
Press or to select MSG CTR OGM (not F/T OGM) and
2
press Press
3
Press 1 to erase the OGM—OR—Press 2 to exit without erasing.
4
Press
5
Set
.
Erase
Stop
to exit.
, 8, 3.
.
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60
CHAPTER NINE
Step 3: Activating Message Center Mode
See Setting Up Message Center p. 58
Press until the screen displays
MC:MSG CTR
Message Indicator
The Message light flashes when you have voice messages and/or faxes waiting for your review. Once you listen to the message or print the fax, the light stops flashing.
The LCD screen displays the total number of voice (including memos) and/ or fax messages stored in Message Center memory.
VOICE:03 FAX:02
Playing Voice Messages and Memos
Follow the steps below to listen to voice messages and memos.
Play
Press
1
All messages and memos are played in the order they were recorded. The display shows the number of the current message, and the total number of messages.
. Adjust Volume by pressing arrow keys or .
If Caller ID information was received, the fax machine beeps during the message and displays the Caller ID information for one second.
During playback, the screen displays the time and date the message was recorded.
Press (RWD) at the end of the message to repeat a message. Press
2
(FWD) to skip to the next message. You can press and
repeatedly until you reach the message you want to play.
Stop
3
Press
to exit.
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MESSAGE CENTER
Printing a Fax Message
Once you print a new fax message stored in memory, it is erased from the memory automatically.
Play
Press
1
messages. After playing voice messages, the display asks if you want to print fax
2
messages that are in the memory. There is no display message if there are no faxes.
. After two seconds, the fax machine begins to play voice
PRINT FAX?
1.YES 2.NO
61
To print the faxes in memory, press
3
OR— Press 2 to exit without printing.
1
Backup Printing Option
When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on.
Function
1
Press
, 8, 2.
BACKUP PRINT:ON SELECT & SET
Press or to display ON (or OFF) and press
2
Stop
3
Press
to exit.
Set
.
Erasing Messages
If you choose to erase all fax messages, the fax machine will print any previously unprinted fax messages before erasing them from memory. Fax messages cannot be erased individually.
You can erase voice messages and memos individually, or all at once.
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62
CHAPTER NINE
To erase voice messages individually
Press
1
message playback. Each message is preceded by one long beep, and followed by two short beeps.
To erase a specific message, press
2
beeps, or while the message is playing.
Press 1 to erase the message—OR—Press 2 to cancel.
3
Press
4
T o erase messages all at once
Press
1
Play
. After two seconds, the fax machine beeps and begins
Erase
immediately after the two short
ERASE THIS MSG.?
1.YES 2.NO
Stop
to exit.
Erase
. The screen displays ERASE IS PRESSED.
ERASE ALL VOICE? SELECT <- -> & SET
Press or to select erasing all voice messages (VOICE), all
2
document messages (FAX), or all messages—both voice and fax—(MSG) and press
Press 1 to erase—OR—Press 2 to cancel.
3
Press
4
Set
Stop
to exit.
.
Setting Maximum Time for Incoming Messages
Your fax machine comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. This setting also applies to the Memo.
Function
Press
1
Press or to select the maximum time setting for incoming
2
messages and press Press
3
, 8, 4.
MESSAGE 30 SEC? SELECT & SET
Set
.
Stop
to exit.
Page 77
Setting T oll Saver
MESSAGE CENTER
63
See
Setting
Ring Delay
p. 33
When you set the toll saver feature, the fax machine answers after four rings if you don’t have messages, and after two rings if you do have messages. This way, when you call the fax machine, if it rings three times, you know you have no messages, and can hang up, avoiding any toll charge.
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off for the fax machine to operate using your Ring Delay setting.
Function
Press
1
Press or to select TOLL SAVER (or RING DELAY) and
2
press Press or to select ON and press
3
Press
4
Set
.
Stop
to exit.
, 2, 1.
Set
.
ICM Recording Monitor
This feature lets you turn OFF (or ON) the speaker volume for voice messages. When you turn the monitor OFF, you will not hear messages as they come in.
Function
Press
1
Use or to select OFF (or ON) and press
2
Press
3
Stop
to exit.
, 8, 5.
Set
.
Recording a Memo
A memo is stored and played as a voice message.
Record
Press
1
When the display prompts you to pick up the handset, speak into the
2
handset to record your memo. Your recording can be as long as the Incoming Message Maximum Time (
Press
3
.
Function
, 8, 4).
Stop
or replace the handset when you’re finished.
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CHAPTER NINE
Recording a Conversation
You can record a telephone conversation by pressing conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. You cannot record a conversation using Speaker Phone.
Record
during the
Fax Forwarding/Paging
When Paging is set to ON, your fax machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax or voice message in the Message Center memory.
When Fax Forwarding is set to ON, your fax machine dials the fax machine phone number you’ve programmed, and forwards any faxes you’ve received.
You cannot use Paging and Fax Forwarding at the same time.
Programming a Fax Forwarding Number
Function
Press
1
Press or until the screen displays
2
, 8, 6.
FAX FORWARD?
and press
Set
.
FWD#: ENTER & SET
Enter the number of the fax machine where faxes will be forwarded (up
3
to 20 digits) and press
Stop
Press
4
You can change a Fax Forwarding number remotely. You cannot use Paging and Fax Forwarding at the same time.
to exit.
Set
.
Page 79
MESSAGE CENTER
Programming Paging Number
Function
Press
1
Press or until the screen displays
2
, 8, 6.
PAGING?
and press
Set
.
PAG#: ENTER & SET
Enter your pager phone number (up to 20 digits) followed by
3
and press your fax machine.
For example,
Set
. Do not include the area code if it is the same as that of
1 8
0 0
5 5 5 1 2 3 4
.
65
If your pager requires a PIN, enter the PIN, press , press
4
Redial/Pause
enter your fax machine telephone number, then press and press
Set
. For example,
1 2 3 4 5
Redial/Pause
1 8
0 0
5 2 1 2 8 4 6
OR— If you do not need a PIN, press
of your fax machine, then press and press
For example,
Stop
Press
5
Redial/Pause
to exit.
1 8
Redial/Pause
0 0
5 2 1 2 8 4 6
, enter the telephone number
Set
.
You cannot change a Paging number or PIN remotely.
,
.
.
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66
CHAPTER NINE
Remote Retrieval
Using Remote Retrieval Access Code
Dial your fax machine from any fax machine using a touch tone.
1
When your fax machine answers and beeps, immediately enter your Remote
2
Retrieval Access Code 159 . The fax machine signals the kinds of messages received:
3
1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—No messages
The fax machine then prompts you with two short beeps to enter a command.
4
If you wait longer than 30 seconds to enter a command, the fax machine hangs up. If you enter an invalid command, the fax machine beeps three times.
See
Operation from
Extension Telephone
p. 35
Press 9 0 to reset the fax machine when you finish.
5
Hang up.
6
If your fax machine is set to MANUAL mode, you can access the Message Center by waiting about 2 minutes, then entering the Remote Access Code within 30 seconds.
Changing Remote Retrieval Access Code
Enter your Remote Retrieval Access Code when the fax machine picks up your call, so you can access features remotely. The access code is preset to 159 , but you can change this.
Function
Press
1
Enter a three-digit number from 000 to 999 and press
2
cannot be changed. Do not use the same digits that appear in your Fax Receive Code or T elephone Answer Code.
Press
3
Stop
to exit.
, 8, 7.
Set
. The “
Page 81
MESSAGE CENTER
67
Remote Control Commands
Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote control command.
Remote Commands
91 Playing Voice Messages
1 (Go back)
2 (Skip to next)
9 STOP Playing
92 Record Memo
93 Erase all ICMs & Memo
94 Play and Record OGM
in Memory
1 Play 1 MSG CTR OGM
2 F/T OGM
2 Record 1 MSG CTR OGM
2 F/T OGM
95 Changing Fax Forwarding/
Paging Setting
1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD NO.
96 Retrieve a Fax
1 Memory Status List 2 Retrieve all faxes 3 Erase fax in the
memory
After one long beep, the fax machine plays ICM and Memo.
Press 1 while listening to an ICM or Memo message to play it again. If you press hear the previous message.
While playing ICM or Memo, you can skip to next message.
Stop playing the ICM and Memo. After one long beep, you can record a memo. You can stop
recording by pressing 9. If you hear one long beep, the erase is accepted. If you hear
three short beeps, you cannot erase because all voice messages have not been played, or there is no voice message to erase. *This code erases all recorded messages, not one at a time.
The fax machine plays the selected OGM. You can stop playing OGMs by pressing 9.
After one long beep, start recording the OGM. To stop recording, press when you finish speaking.
If you hear one long beep, the change is accepted. If you hear three short beeps, you cannot change it because the conditions have not been met (Example: registering paging number). You can register your fax forwarding number by using 4. FAX FWD NO (see page 69). Once you have registered the number, the fax machine will change automatically to FAXFWD:ON mode. Then retrieve a Memory Status List by entering make sure that the Fax Forwarding number you registered is correct in the List.
Enter the fax number where the report or stored fax messages will be received. (See page 68.)
If you hear one long beep, you can erase the fax message from the memory.
Operation Detail
before a message, you will
1
. Your recorded message will be played
9
(see page 68) to
9 6 1
97 Check the Receiving Status
1 FAX 2 VOICE
98 Change Answer Mode
1 MSG CTR 2 FAX/TEL 3 FAX
90 Exit
You can check whether your fax machine has received any FAX or VOICE messages. If yes, you will hear one long beep. If no, you will hear three short beeps.
If you hear one long beep, you can change the answer mode. If you hear three short beeps, you cannot change it. (Example: There is no MSG CTR OGM when you want to change to MSG CTR mode.)
After a long beep, you can exit remote control.
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CHAPTER NINE
Retrieving Memory Status List
You can retrieve the Memory Status List from a remote telephone or fax machine using touch tone to see if you have any fax messages.
Dial your fax number.
1
When you hear the beep, immediately enter your Remote Retrieval
2
Access Code (1 5 9 ). When you hear two short beeps, use the dial pad to press
3
Using the dial pad, enter the number (up to 20 digits) of the remote fax
4
machine where you want the Memory Status List forwarded, and then press .
You cannot use and as dial numbers. However, if you want to store a pause, press .
After you hear your fax machine beep, hang up and wait.
5
Your fax machine calls the remote fax machine. The remote fax machine prints the Memory Status List.
9 6 1
.
Retrieving Fax Messages
Dial your fax machine from a remote telephone or fax machine using
1
touch tone. When you hear the beep, immediately enter your Remote Retrieval
2
Access Code (1 5 9 ). As soon as you hear two short beeps, use the dial pad to press
3
Using the dial pad, enter the number (up to 20 digits) of the remote fax
4
machine where you want your fax messages forwarded, and then press
.
9 6 2
.
You cannot use and as dial numbers. However, if you want to store a pause, press .
After you hear your fax machine beep, hang up and wait.
5
Your fax machine calls the remote fax machine. The remote fax machine prints your fax messages.
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MESSAGE CENTER
69
Changing Fax Forwarding Number
You can change the default setting of your fax forwarding number from a remote telephone or fax machine using touch tone.
Dial your fax machine number.
1
When you hear the beep, immediately enter your Remote Retrieval
2
Access Code (1 5 9 ). When you hear two short beeps, use the dial pad to press
3
Enter the new number of the remote fax machine where you want your
4
fax messages forwarded, and then press . You cannot use and as dial numbers. However, if you want to
store a pause, press . To retrieve the Memory Status List, when you hear two short beeps, use
5
the dial pad to press 9 6 1.
9 5 4
.
Use the dial pad to enter the number of the remote fax machine (up to
6
20 digits), and then press . After you hear your fax machine beep, hang up and wait.
7
Your fax machine calls the remote fax machine. The remote fax machine prints the Memory Status List showing the new forwarding number.
Check the forwarding number.
8
If the forwarding number is incorrect, return to Step 1 to reset it.
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CHAPTER NINE
Page 85
Telephone Services
10
Custom Features
Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies.
71
If you have Call Waiting, Ring Master, Voice Mail, an answering service or an alarm system custom feature on your telephone line, it may create a problem in the operation of your fax machine.
Distinctive Ring
This fax machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.
Your fax machine has a Distinctive Ring function, allowing you to dedicate one phone number just for receiving faxes. You’ll need to follow the directions below to “register” the new Distinctive Ring pattern, that was assigned by the Telephone Company, so your fax machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.
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72
CHAPTER TEN
You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered.
The fax machine will answer only calls to its registered number.
If using an external TAD to answer only the main number, the fax
machine must be in MANUAL mode.
In FAX/TEL or FAX ONLY mode, the fax machine will answer all
numbers on the phone line.
The first two rings are silent on the fax machine.
Registering the Distinctive Ring Pattern
If you have Voice Mail from the Telephone Company, you must
1
disconnect it now (temporarily). Disconnect the fax machine from any TAD or external telephone
2
answering device. Set the fax machine to MANUAL mode.
3
Function
Press
4
feature. Press or to select the
5
mode and press
, 0, 1. The screen displays the current setting of this
DISTINCTIVE:SET?
Set
.
DISTINCTIVE:OFF? DISTINCTIVE:SET?
Press or to select the prestored ring pattern you want to
6
assign and press the four patterns.) Be sure to choose the pattern assigned by the Telephone Company.
Ring
Pattern
1 2 3
Set
. (You will hear each pattern as you scroll through
Rings
long - long short - long - short short - short - long
4
very long (normal pattern)
Page 87
TELEPHONE SERVICES
Stop
Press
7
Once you’ve registered the Distinctive Ring pattern in your fax machine, you can turn this feature ON (or OFF), by following Steps 1 to 5 above.
to exit.
73
Caller ID
The Caller ID feature of this fax machine lets you use the Caller ID subscriber service offered by many local telephone companies. After at least two rings, the screen displays the telephone number of your caller (or up to 16 characters of the name, if available). Once you pick up the handset, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.
CALL PICKUP display remains on the screen when no Caller ID information was transmitted.
OUT-OF-AREA display means the call originates outside your Caller ID service area.
PRIVATE CALL display means the caller has intentionally blocked transmission of information.
Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area.
Caller ID Log
Your fax machine stores up to 30 of the last caller IDs received into the fax machine’s memory in the Caller ID Log. When the thirty-first call comes in, information about the first call is erased. You can print the report or scroll through Caller ID information to review those calls made to your fax machine.
Printing the Caller ID Log
1
Press
.
Hold/Caller ID
CALLER ID LOG
To print the Caller ID Log, press
2
Start
.
PRINTING
Page 88
74
CHAPTER TEN
Viewing the Caller ID Log
Press
1
Hold/Caller ID
.
CALLER ID LOG
After 2 seconds, press or to scroll through the Caller ID
2
Log.
SELECT & SET
01)MARY HENDERSON
02)TOM HENDERSON
03)ABC COMPANY
PRESS START KEY
When you want to see more detailed information for a displayed ID
3
(phone number and date and time call was received) press
Set
.
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
To continue viewing the Caller ID Log (Step 2), press or .
4
OR— To exit the Caller ID Log, press
Stop
.
You can delete a name from the Caller ID Log, by pressing or Step 3.
Erase
in Step 2
ERASE THIS DATA?
1.YES 2.NO
Press 1 to erase the selected Caller ID (or
erasing).
2
to return to the Log without
Page 89
See
Setting Up Your
Area Code
p. 26
TELEPHONE SERVICES
75
Returning a Call from the Log
You can scroll through the Caller ID Log and select a call to return automatically.
You must set up your Area Code in advance. (USA only)
1
Press
Hold/Caller ID
.
CALLER ID LOG
PRESS START KEY
Press or to scroll through the Caller ID Log and when you
2
see a call you want to return immediately, press
SELECT & SET
Set
.
01)MARY HENDERSON
01)9082438436
01)02/01 12:00
DIAL:PRESS START
To begin dialing, press
3
Begin speaking when the other party answers.
4
This feature may not be available in certain area of USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit
number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log. Your fax machine will automatically dial “1” plus the area code for any number that does not originate in your area code. If this is not the procedure followed by your dialing plan you will not be able to return calls automatically.
Start
.
Page 90
76
CHAPTER TEN
Registering a Caller ID Number
You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number.
1
Press
Hold/Caller ID
.
CALLER ID LOG
PRESS START KEY
After 2 seconds, press or to scroll through the Log and
2
when you see a caller you want to register, press
SELECT & SET
Set
.
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
To register the caller as a One Touch number, press the One Touch key
3
where you want the number to be stored. —OR
To register the caller as a Speed Dial number, press the dial pad to press the two-digit location code (01–50) and press
Speed Dial
and use
Set
.
NAME: ENTER & SET
If the LCD shows REGISTERED, the auto dial location already has a number.
Enter the caller’s name and press
4
Press or to select the type of number and press
5
FAX A fax number TEL A telephone (voice) number FAX/TEL Both a fax and telephone number CHAIN A number, usually an access code, for chain dialing
Return to Step 2 to store another auto dial number—OR
6
Stop
Press
to exit.
Set
.
Set
:
Page 91
Making Copies
11
Copy Functions
Your fax machine cannot scan anything closer than one-eighth inch from the edge of the paper. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs.
77
Place document face down in the feeder.
1
Copy
Press
2
copying begins in about 5 seconds.)
To cancel, press
Do NOT pull on the paper while copying is in progress.
Multiple Copies
You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine.
Place the document face down in the feeder, then press
1
Enter two digits for the number (up to 99) of copies you want.
2
For example, press 0 3 for three copies. Press
3
Use or to select STACK or SORT.
4
Press
5
Make sure you frequently empty the receiving tray.
. (You can press
Stop
Copy
.
Copy
.
Copy
again for faster response—otherwise,
.
Copy
.
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78
CHAPTER ELEVEN
If you get a MEMORY FULL message while you are scanning the first page, press
Stop
to cancel the job and restart to make a single copy. If the MEMORY FULL message appears while scanning subsequent pages, you can press
Copy
to copy the portion that is in memory, or press
To restart the copy job using less memory, press
Stop
to cancel.
Copy
for stacked copies.
Page 93
Printing Reports
12
F AX Settings
You can print the following lists and reports:
79
1.XMIT REPORT
2.ALL DIAL
3.TEL.INDEX
4.USER SETTINGS
5.MEMORY STATUS
Choose if you would like a Transmission Verification Report printed after all faxes you send.
Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.
ALL DIAL list (above), alphabetically.
Lists settings for INITIAL SETUP, SETUP RECEIVE, PRINT REPORTS and TEL SERVICE. The settings for SETUP MSG CTR are included.
Lists summary information and amount of occupied memory.
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80
CHAPTER TWELVE
To Print a Report
Function
Press
1
Enter the number of the report you want to print. For example, press
2
3
to print the TEL-INDEX.
Start
Press
3
Stop
4
Press
to exit.
Transmission Verification (Xmit) Report
You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful.
When the feature is OFF, the report is printed automatically only if there’s an error during transmission. If the report indicates NG, send the document again. If the report indicates you should check the readability of certain pages, resend those pages. For successful transmissions, you can print the Xmit Report for the last fax by pressing
.
, 7.
Trans. Verify
.
When the feature is ON, the report is printed with every fax you send.
Function
Press
1
Press or to select ON or OFF and press
2
Press
3
Stop
to exit.
, 7, 1.
Set
.
Using the Trans. Verify Key
To print the Transmission Verification (Xmit Report) for only a few important faxes, turn the report off (
Trans. Verify
the
key to print the Xmit Report for the last fax you sent.
Function
, 7, 1). Then you can press
Page 95
Important Information
13
Standard Telephone and FCC Notices
81
These notices are in effect on models sold and used in the United States only.
This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test calls to
emergency numbers:
Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
Perform such activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this equipment. This equipment is designed to be connected to the telephone line or premise’s wiring using a compatible modular jack that is Part 68 compliant. See the Installation section of this manual for details.
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CHAPTER THIRTEEN
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your fax damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.
Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with this fax machine, please contact a Brother Authorized Service Center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
If you are not able to solve a problem with your fax machine, contact Brother at
USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
Page 97
IMPORTANT INFORMATION
83
Federal Communications Commission Compliance Notice (For USA Only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the fax equipment and the receiver.
Connect the fax equipment on a separate circuit.
Consult with the dealer or an experienced radio/TV technician for help.
Industry Canada Compliance Statement (For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
The serial number may be found on the label affixed to the back of the unit. For your convenience, note the number below and retain this Owner’s Manual to serve as a permanent record of your purchase, in the event of a theft or fire, or for future reference.
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CHAPTER THIRTEEN
Important Safety Instructions
Read all of these instructions.
1
Save them for later reference.
2
Follow all warnings and instructions marked on the product.
3
Unplug this product from the wall outlet before cleaning. Do not use
4
liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
5
Do not place this product on an unstable cart, stand, or table. The
6
product may fall, causing serious damage to the product. Slots and openings in the cabinet and the back or bottom are provided
7
for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.
This product should be operated from the type of power source
8
indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug
9
having a third (grounding) pin. This plug will fit into only a grounding­type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.
Do not allow anything to rest on the power cord. Do not place this
10
product where people can walk on the cord. If an extension cord is used with this product, make sure that the total
11
ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA only).
Do not place anything in front of the fax machine that will block
12
received faxes. Do not place anything in the path of received faxes. Do not touch a document during printing.
13
Never push objects of any kind into this product through cabinet slots,
14
since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
Page 99
IMPORTANT INFORMATION
Do not attempt to service this product yourself, as opening or removing
15
85
covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact the following Brother Customer Service Numbers for your nearest Brother Authorized Service Center:
USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax) 1-800-521-2846 (Fax-Back System)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax) 1-800-681-9838 (Fax-Back System)
From within Montreal: 1-514-685-6464 (voice)
Unplug this product from the wall outlet and refer servicing to a
16
Brother Authorized Service Center under the following conditions:
A
When the power cord is damaged or frayed.
B
If liquid has been spilled into the product.
C
If the product has been exposed to rain or water.
D
If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E
If the product has been dropped or the cabinet has been damaged.
F
If the product exhibits a distinct change in performance, indicating a need for service.
To protect your product against power surges, we recommend the use of
17
a power protection device (Surge Protector).
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CHAPTER THIRTEEN
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother Industries, Ltd. IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of
International Business Machines Corporation. Visioneer PaperPort is a registered trademark of Visioneer, Inc. Microsoft and MS-DOS are registered trademarks of Microsoft
Corporation. Windows and Windows NT are registered trademarks of Microsoft in the
USA and other countries.
All other terms and brand and product names mentioned in this manual are registered trademarks of their respective companies.
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