Brother DCP-L2500D, DCP-L2520DW, DCP-L2540DN, MFC-L2700DW User Manual
Basic User's Guide
DCP-L2500D
DCP-L2520DW
DCP-L2540DN
MFC-L2700DW
Online User's Guide
This Basic User's Guide does not contain all
the information about the machine.
To learn detailed information, read the Online
User's Guide at
solutions.brother.com/manuals
If you need to call Customer Service
Please complete this information for future reference:
Model Number:
(Circle your model
DCP-L2500D/DCP-L2520DW/DCP-L2540DN/
MFC-L2700DW
number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the machine. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the event of theft, fire or warranty
service.
Register your product on-line at
http://www.brother.com/html/registration
By registering your product with Brother, you will be recorded as the original
owner of the product. Your registration with Brother:
• may serve as confirmation of the purchase date of your product should you
lose your receipt;
• may support an insurance claim by you in the event of product loss
covered by insurance; and,
• will help us notify you of enhancements to your product and special offers.
The most convenient and efficient way to register your new product is online
at http://www.brother.com/html/registration.
© 2014 Brother Industries, Ltd. All rights reserved.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at
http://support.brother.com to download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
i
The Online User's Guide Helps You Get the Most
1
2
3
4
Out of Your Machine
Quicker navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1. Search Box 2. Navigation 3. Summary 4. Step-by-Step
Where can I find this manual?
(Windows®)
Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series >
Support > User’s Guides.
(Windows® 8)
Tap or click
(Select your model from the drop-down list if not already selected.)
(Macintosh or other options)
Go to your model's Manuals page on the Brother Solutions Center at http://support.brother.com
to download manuals.
(Brother Utilities) > Brother MFC-XXXX series > Support > User’s Guides.
ii
If you have questions or problems, please take a look at our FAQs.
Provides several ways to search!
Displays related questions for more information
Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen shot is subject to change
without notice.
Where can I find these FAQs?
Brother Solutions Center
http://support.brother.com
iii
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of
use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
iv
Compilation and Publication Notice
This manual has been compiled and published to provide the latest product safety information at
the time of publication. The information contained in this manual may be subject to change.
For the latest manual, visit us at http://support.brother.com.
v
Table of Contents
Basic User's Guide
General Information ............................................................................................ 1
1
Control Panel Overview.............................................................................................1
Access Brother Utilities..............................................................................................8
Initial Setup................................................................................................................9
Set the Date and Time.....................................................................................9
Adjust the Ring Volume ...................................................................................9
Adjust the Beeper Volume ...............................................................................9
Adjust the Speaker Volume .............................................................................9
Paper Handling ...................................................................................................11
2
Load Paper.............................................................................................................. 11
Load and Print using the Paper Tray .............................................................11
Set the Check Size ........................................................................................12
Change the Paper Size ...........................................................................................12
Change the Paper Type...........................................................................................13
Recommended Print Media.....................................................................................13
Using Special Paper................................................................................................14
Print .................................................................................................................... 15
3
Print from Your Computer (Windows®)....................................................................15
Print a Document (Windows®).......................................................................15
Print on Both Sides of the Paper (Windows®) ...............................................15
Print More Than One Page on a Single Sheet of Paper (N in 1)
(Windows®)....................................................................................................16
Printing on Envelopes, Thick Paper, or Labels..............................................17
Printing on Plain Paper, Thin Paper, Recycled Paper, or Bond Paper
using the Manual Feed Slot ...........................................................................19
Copy ................................................................................................................... 21
4
Copy a Document....................................................................................................21
Copy Settings ..........................................................................................................22
Copy Option...................................................................................................22
Copy Multiple Pages on Both Sides of the Paper..........................................24
Copy a 2-sided Document Using the Scanner Glass ....................................25
Copy Both Sides of an ID Card onto One Page ............................................26
Scan.................................................................................................................... 28
5
Scan from Your Computer (Windows®)...................................................................28
vi
Save Scanned Documents and Photos to a Folder as a PDF File Using
ControlCenter4 Advanced Mode (Windows®) ...............................................28
Scan Using the Scan Button on Your Brother Machine...........................................29
Scan Using the Scan Button on the Machine ................................................29
Fax ...................................................................................................................... 31
6
Before Faxing ..........................................................................................................31
Set Your Station ID ........................................................................................31
Set Telephone Line Compatibility for Interference and VoIP Systems ..........32
Receive Modes ..............................................................................................32
Choose the Correct Receive Mode................................................................34
Set the F/T Ring Time (Fast Double-ring)......................................................36
Set the Number of Rings Before the Machine Answers (Ring Delay) ...........36
Store Numbers ........................................................................................................37
Store One Touch Dial Numbers .....................................................................37
Store Speed Dial Numbers ............................................................................37
Change or Delete One Touch Dial Numbers .................................................37
Change or Delete Speed Dial Numbers ........................................................38
Telephone Services and External Devices ..............................................................39
Voice Mail ......................................................................................................39
Voice Over Internet Protocol (VoIP) ...............................................................39
Connection of an External Telephone Answering Device (TAD)....................39
External and Extension Telephones ..............................................................39
Send and Receive a Fax Using Your Machine ........................................................40
Send a Fax ....................................................................................................40
Fax Using Your Computer (PC-FAX).......................................................................42
Send Faxes from Your Computer ..................................................................42
Receive Faxes on Your Computer (Windows® only) .....................................42
Troubleshooting ................................................................................................ 44
A
Identify the Problem.................................................................................................44
Error and Maintenance Messages...........................................................................45
Fax and Telephone Problems..................................................................................49
Troubleshooting for Other Fax Problems.......................................................50
Print or Scan Problems............................................................................................51
Document and Paper Jams.....................................................................................53
Find the Jammed Document or Paper...........................................................53
Clear the Document Jam ...............................................................................53
Clear the Paper Jam......................................................................................54
Appendix ............................................................................................................ 61
B
How to Enter Text on Your Brother Machine ...........................................................61
Supplies...................................................................................................................63
vii
Index ................................................................................................................... 64
C
viii
12354
6
General Information
1
Control Panel Overview
The control panel will vary depending on your model.
MFC-L2700DW
1. One Touch buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button
assigned to that number. To access stored One Touch fax and telephone numbers 5-8, hold
down (Shift) as you press the number.
1
General Information
2. Fax buttons
Redial/Pause
Press to dial the last numbers you called. This button also inserts a pause when
programming quick dial numbers or when dialling a number manually.
Tel/R
Press Tel/R to have a telephone conversation after picking up the external handset during
the F/T fast double-ring.
When connected to a PBX, use this button to gain access to an outside line, to recall an
operator, or to transfer a call to another extension.
3. WiFi
Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
1
4. Liquid Crystal Display (LCD)
b
a
Fax Only
01/01 12:00
□□■□□
d
e
f
g
c
100% Auto
Stack Copies:01
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or Fax Mode, the LCD displays:
a. Date & Time
b. Receive Mode
When you press COPY, the LCD displays:
c. Type of copy
d. Number of copies
e. Quality
f. Contrast
g. Copy ratio
5. Mode buttons
FAX
Press to switch the machine to FAX Mode.
SCAN
Press to switch the machine to SCAN Mode.
COPY
Press to switch the machine to COPY Mode.
6. Copy buttons
Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided
Press to copy on both sides of a sheet of paper.
2
7811109
7. Menu buttons
Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings.
d or c
Press to scroll back or forward through menu selections.
a or b
• Press to scroll up or down through menus and options.
• Press to change the resolution in Fax Mode.
1
General Information
Press to access speed dial numbers.
8. Dial Pad
• Use to dial fax and telephone numbers.
• Use as a keyboard to enter text or characters.
9. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays Shutting Down
and stays on for a few seconds before turning off. If you have an external telephone or
TAD connected, it is always available.
3
10. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
11. Start
• Press to start sending faxes.
• Press to start copying.
• Press to start scanning documents.
4
DCP-L2500D/DCP-L2520DW/DCP-L2540DN
12 3 4 5
This illustration is based on DCP-L2520DW.
1. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays Shutting Down
and stays on for a few seconds before turning off.
2. Copy buttons
1
General Information
Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided (for certain models only)
Press to copy on both sides of a sheet of paper.
3. Scan
Press to switch the machine to Scan Mode.
4. WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
5
5. Liquid Crystal Display (LCD)
□□■□□
ba
c
d
e
100% Auto
Stack Copies:01
6
78
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or COPY Mode, the LCD displays:
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
6. Menu buttons
Menu
Press to access the Menu for programming your machine settings.
Clear
• Press to delete entered data.
• Press to cancel the current setting.
OK
Press to store your machine setting.
a or b
Press to scroll up or down through menus and options.
7. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
8. Start
• Press to start copying.
6
• Press to start scanning documents.
1
General Information
7
Access Brother Utilities
Brother Utilities is an application launcher
that offers convenient access to all Brother
applications installed on your device.
Do one of the following:
1
• (Windows® XP, Windows Vista®,
Windows® 7, Windows Server® 2003,
Windows Server® 2008 and Windows
Server® 2008 R2)
Click Start > All Programs >
Brother > Brother Utilities.
• (Windows® 8 and Windows Server
2012)
Tap or Click (Brother Utilities)
either on the Start screen or the
desktop.
• (Windows® 8.1 and Windows
Server® 2012 R2)
Move your mouse to the lower left
corner of the Start screen and click
(if you are using a touch-based
device, swipe up from the bottom of
the Start screen to bring up the Apps
screen). When the Apps screen
appears, tap or click (Brother
Utilities).
®
Select the operation you want to use.
3
Select Brother MFC-XXXX series
2
(where XXXX is the name of your
model).
8
Initial Setup
Press a or b to display the Ring option,
4
and then press OK.
Set the Date and Time
Related Models:
MFC-L2700DW
Press Menu.
1
Press a or b to display the Initial
2
Setup option, and then press OK.
Press a or b to display the Date&Time
3
option, and then press OK.
Press a or b to display the Date&Time
4
option, and then press OK.
Enter the last two digits of the year
5
using the dial pad, and then press OK.
Enter the two digits for the month using
6
the dial pad, and then press OK.
Enter the two digits for the day using the
7
dial pad, and then press OK.
Enter the time in the 24-hour format
8
using the dial pad, and then press OK.
Press Stop/Exit.
9
Adjust the Ring Volume
Press a or b to display the High, Med,
5
Low, or Off option, and then press OK.
Press Stop/Exit.
6
Adjust the Beeper Volume
Related Models:
MFC-L2700DW
When the beeper is on, the machine will beep
when you press a button, make a mistake, or
after you send or receive a fax. You can
choose from a range of volume levels.
Press Menu.
1
Press a or b to display the General
2
Setup option, and then press OK.
Press a or b to display the Volume
3
option, and then press OK.
Press a or b to display the Beeper
4
option, and then press OK.
Press a or b to display the High, Med,
5
Low, or Off option, and then press OK.
Press Stop/Exit.
6
1
General Information
Related Models:
MFC-L2700DW
Press Menu.
1
Press a or b to display the General
2
Setup option, and then press OK.
Press a or b to display the Volume
3
option, and then press OK.
Adjust the Speaker Volume
Related Models:
MFC-L2700DW
Press Menu.
1
Press a or b to display the General
2
Setup option, and then press OK.
9
Press a or b to display the Volume
3
option, and then press OK.
Press a or b to display the Speaker
4
option, and then press OK.
Press a or b to display the High, Med,
5
Low, or Off option, and then press OK.
Press Stop/Exit.
6
10
Paper Handling
2
Load Paper
Load and Print using the Paper Tray
• If the Check Size setting is set to On and
you pull the paper tray out of the
machine, a message appears on the
LCD asking if you want to change the
paper size. Change the paper size and
paper type settings if needed, following
the on-screen instructions.
• When you load a different paper size in
the tray, you must change the paper size
setting in the machine or on your
computer at the same time.
Pull the paper tray completely out of the
1
machine.
Fan the stack of paper well.
3
Load paper with the printing surface
4
face down in the paper tray.
DO NOT load different types of paper in
the paper tray at the same time. Doing
this may cause the paper to jam or
misfeed.
2
Paper Handling
Press and slide the paper guides to fit
2
the paper.
Press the green release levers to slide
the paper guides.
11
Make sure the paper is below the
5
maximum paper mark (b b b).
Overfilling the paper tray will cause
paper jams.
Set the Check Size
Your Brother machine's Check Size setting
causes the machine to display a message
when you remove the paper tray from the
machine, asking if you changed the paper
size.
The default setting is On.
Press Menu.
1
Press a or b to display the General
2
Setup option, and then press OK.
Press a or b to display the Paper
3
option, and then press OK.
Slowly push the paper tray completely
6
into the machine.
Lift the support flap to prevent paper
7
from sliding off the output tray.
Send your print job to the machine.
8
Change your print preferences in the Print
dialog box before sending the print job
from your computer.
Press a or b to display the Check Size
4
option, and then press OK.
Press a or b to select the On or Off
5
option, and then press OK.
Press Stop/Exit.
6
Change the Paper Size
When you change the size of the paper you
load in the tray, you must change the paper
size setting on the LCD at the same time.
Press Menu.
1
Press a or b to display the General
2
Setup option, and then press OK.
Press a or b to display the Paper
3
option, and then press OK.
Press a or b to display the Paper Size
4
option, and then press OK.
12
Press a or b to display the A4, Letter,
5
Legal, Executive, A5, A5 L, A6, or
Folio option, and press OK.
Recommended Print Media
Press Stop/Exit.
6
Change the Paper Type
To get the best print quality, set the machine
for the type of paper you are using.
Press Menu.
1
Press a or b to display the General
2
Setup option, and then press OK.
Press a or b to display the Paper
3
option, and then press OK.
Press a or b to display the Paper Type
4
option, and then press OK.
Press a or b to display the Thin,
5
Plain, Thick, Thicker, Recycled
Paper or Label option, and press OK.
To get the best print quality, we recommend
using the paper in the table.
Paper Type Item
Plain Paper
Recycled
Paper
Labels Avery laser label L7163
Envelopes Antalis River series (DL)
Xerox Premier TCF 80 g/m
Xerox Business 80 g/m
Steinbeis Evolution White
80 g/m
2
2
2
2
Paper Handling
Press Stop/Exit.
6
13
Using Special Paper
Always test paper samples before purchasing
them to ensure desirable performance.
• DO NOT use inkjet paper; it may cause a
paper jam or damage your machine.
• If you use bond paper, paper with a rough
surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
IMPORTANT
Some types of paper may not perform well or
may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.
14
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