Please complete the following information for future
reference:
Model Number: DCP-J925DW
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Product Safety GuideRead this Guide first. Pl ease read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup GuideFollow the instructions for setting up your
machine and installing the drivers and software
for the operating syste m and connection type
you are using.
Basic User's GuideLearn the basic Copy, Scan and PhotoCapture
Center™ operations and how to replace
consumables. See troubleshooting tips.
Advanced User's GuideLearn more advanced operations: Copy,
security features, printing reports and
performing routine maintenance.
Software User's GuideFollow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Disc Print, Web Services (Scan), and using the
Brother ControlCenter utility.
Network GlossaryThis Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and c ommon terms.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD -ROM
PDF file / CD -ROM
PDF file / CD -ROM
Network User's GuideThis Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find suppor ted protocol
information for your machine and detailed
troubleshooting tips.
Mobile Print/Scan GuideThis Guide provides useful information about
printing data from your mobile phone and
transmitting scanned data from the Brother
machine to your mobile phone.
1
Visit us at http://solutions.brother.com/.
PDF file / CD -ROM
PDF file / Brother
Solutions Center
1
i
Table of Contents
(BASIC USER’S GUIDE)
1General information1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Networ k U s e r’s Guide, and N e tw o r k Gl o s sa r y ..... .......... ......... ......... .......... ........1
Viewi n g Do c u me n ta ti o n................ .......... ......... ......... .......... ......... ......... .......... .1
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................4
Compu te r r equ i re m e n ts.. ......... ......... ......... .......... ......... ......... .......... ......... ......... ..93
Consu ma b le it e m s... ......... ......... ......... .......... ......... ................ .......... ......... ......... ..94
Networ k ( L AN ) ........... ......... .......... ......... ......... ......... .......... ......... ................ .........95
EIndex96
iv
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User’s Guide explains the following feat ur es and oper ations.
You can view the Advanced User’s Guide on the CD-ROM.
1General setup
IMPORTANT NOTE
Memory storage
Automatic Daylight Saving Time
(MFC-J825DW only)
Sleep Mode
Auto Power Down
(DCP-J925DW only)
LCD display
Mode Timer (MFC-J825DW only)
Voice operations
Additional diall ing oper at ions
Additional ways to store numbers
6Printing reports
Fax reports (MFC-J825DW only)
Reports
Cleaning and checking the machine
Packing and shipping the machine
BGlossary
CIndex
v
vi
General information1
1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
1
Notes tell you how you should
respond to a situation t hat may arise
1
or give tips about how the operation
works with other features.
Electrical Hazard ic ons aler t you to
possible electr ic al s hoc k s.
Symbols and conventions
used in the documentation1
The following symbols and conventions ar e
used throughout the documentation.
BoldBold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
ItalicsItalicized ty peface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation whic h, if not avoided,
could result in death or seriou s inj ur ies.
Accessing the
Advanced User’ s
Guide, Software User’s
Guide, Network User’s
Guide, and Network
Glossary
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features of the
Copy, PhotoCapture Center™, Printer,
Scanner and Networ k. When you are ready to
learn detailed infor m at ion about these
operations, you can read the
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide, and
Network Glossary that are on the CD-ROM.
Viewing Documentation1
1
CAUTION
CAUTION indicates a potentially hazardo us
situation which , if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation whic h, if not avoided,
may result in damage to property or loss of
product function ality.
Viewin g Documen tation
(Windows
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the
programs list, and then choose
User’s Guides.
If you hav e not installed the software, you can
find the documentation on the CD-ROM by
following the instruc tions below:
®
)1
1
Chapter 1
Note
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
If the Brother screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
start.exe.
b If the model name s creen appears, clic k
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
Viewing Documentation
(Macintosh)
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
1
d Click Documentation.
e Click PDF documents. If the count r y
screen appears, choose your country .
After the list of User's Guides appear s ,
choose the guide you want to read.
c Double-click your langu age folder.
d Double-click top.pdf. If the country
screen appears, choose your country .
e After th e list o f User's Guide s a p pea r s,
choose the guide you want to read.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
2
General information
Note
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows
The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
section in the ScanSoft™
PaperPort™12SE appli c ation.
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
Also, you can adjust the angle of the LCD by
lifting it.
2
Lets you return to the Ready mode.
3Start keys:
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the s can setting in the
ControlCenter software).
Colour Start
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scan
setting in the ControlCenter software).
4
You can turn the machine on and off.
Press to turn the machine on.
Press and hold down to turn the machine
off. The LCD will show Shutting Down and
will stay on for a few seconds before going off.
If you turn the machine off using , it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
5 Stop/Exit
Stops an operation or exits the menu.
6 Warning LED
Turns red and blinks when the LCD displays an
error or an important status message.
5
Chapter 1
LCD screen indications1
The LCD shows the current machine status
when the machine is idle.
Mode buttons1
1234
Status LED1
When you turn the machine on, the status
LED lights up.
When the memory card or USB Flash
memory drive is being read or written to, the
status LED blinks.
When the machine is in Sleep Mode, the
status LED will be off.
56
1Copy
Lets you access the Copy mode.
2Scan
Lets you access the Scan mode.
3Photo
Lets you access the PhotoCapture Center™
mode.
4Menu
Lets you access the main menu.
5Ink
Lets you see the available ink volume. Also,
lets you access the Ink menu.
6Disc
Lets you print on printable media, including
CD-R/RW, DVD-R/RW and Blu -ray Disc™.
(uuSoftware User’s Guide: Printing on a Disc)
The warning icon appears when there is
an error or maintenance message. For
details, see Error and Maintenance messagesuu page 45.
Basic Operations1
To operate the Touchscreen , use your finge r
to press the Menu or option butt on dir ectly on
the Touchscreen. To display and access all
the screen menus or options in a setting,
press dc or ab to scroll through them.
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
a Press Menu.
b Press a or b to display
General Setup.
6
General information
Note
c Press General Setup.
d Press a or b to displ ay Paper Type.
e Press Paper Type.
f Press Inkjet Paper.
Press to go back to the previous
level if necessary.
g Press Stop/Exit.
Warning LED indications1
The Warning LED (light emitting diode) is a
light that shows the status of the mac hine, as
shown in the table.
LEDDCP statusDescription
ReadyThe DCP is ready for
use.
Off
Cover openThe cover is open. Close
the cover. (See Error
and Maintenance
Red
Cannot PrintReplace the ink cartridge
messagesuu page 45.)
with a new one. (See
Replacing the ink
cartridges uu page 39.)
1
Paper errorPut paper in the tray or
clear the paper jam.
Check the LCD
message. (See Error
and Maintenance
messages uu page 45.)
Other
messages
Check the LCD
message. (See Error
and Maintenance
messages uu page 45.)
7
Chapter 1
Beeper Volume1
When the beeper is on, the machine will beep
when you press a key, or make a mistake.
You can choose a range of beeper volume
levels, fro m High to Off.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Beeper.
e Press Beeper.
f Press Low, Med, High or Off.
g Press Stop/Exit.
LCD display1
Setting the bac klight
brightness1
If you are having difficulty r eading the LCD,
try changing the brightness setting.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display LCD Settings.
e Press LCD Settings.
f Press Backlight.
g Press Light, Med or Dark.
h Press Stop/Exit.
8
2
Note
Note
Loading paper2
Loading paper and
other print media
To print on P hoto (10 15 cm) or Photo L
(89 127 mm) paper, you must use the
photo paper tray. (See Loading phot o paperuu page 13.)
Load only one size of paper and one type of
paper in the paper tray at any one time.
a Pull th e paper tray complet ely out of the
machine.
b Lift the output paper tray cover (1).
2
2
1
c With both hands, gently press and slid e
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
If the paper support flap (1) is open, clos e
it, and then close the paper support (2).
1
2
1
3
2
3
9
Chapter 2
Note
IMPORTANT
Note
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Always make sure that the paper is not
curled or wrinkled.
When there are o nly a few sheets of p aper
left in the paper tray, the machine may
start to misfeed. Load at least 10 s heets of
paper in the paper tray.
f Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
e Gently put the pa per into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
g Close the output paper tray cover.
Be careful not t o push the paper in t oo far;
it may lift at t he back of the t ray and cause
paper feed problems.
10
Loading paper
IMPORTANT
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
Loading envelopes and
postcards2
About envelope s2
Use envelopes that weigh betwee n 80 to
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure yo u
do a test print first before printing many
envelopes.
DO NOT use any of the following types of
envelopes, as they will cause paper fe ed
problems:
2
.
• That are of a baggy construction.
• That have windows.
2
• That are embossed (have raised
2
writ in g on them).
• That have clasps or staples.
• That are pre-printed on the inside.
1
GlueDouble flaps
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
11
Chapter 2
IMPORTANT
Loading envelopes and postcards2
a Before loading, press the corners and
sides of envel opes or postc ards to make
them as flat as possible.
If envelopes or postcards are “doublefeeding”, put one envelope or postcard in
the paper tray at a time.
b Put envelopes or po stcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first as shown in the illustration. Using
both hands, gently press and slide the
paper side guides(1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
1
2
12
Loading paper
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
a Open the envelope flap.
b Put the env elope into the pape r tray with
the address side down and the flap
positioned as shown in the illustration.
Loading photo paper2
2
Use the photo paper tray which has been
assembled on the top of the output paper tray
cover, to pri n t on Ph o to ( 10 15 cm) and
Photo L (89 127 mm) size paper. When yo u
use the photo paper tr ay, you do not have to
take out the paper that is in the tray beneath
it. (For the maximum number of photo cards
you can load, see Paper weight, thi ckness and capacityuu page 21.)
2
a Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and push the pho to
paper tray forward until it clicks into the
photo printing position (2).
c Select Reverse Print in the printer
driver’s dialogu e box and then adjust the
size and margin in your applicat ion.
uuSoftware User’s Guide: Printing
(Windows
uuSoftware User’s Guide: Printing and
Faxing (Macintosh)
®
)
1
2
13
Chapter 2
Note
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
2
1
c Put the photo paper into the photo paper
tray and gently adjust the paper si de
guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Check that the paper is flat in the tray.
• Alway s make sure that the paper is not
curled or wrinkled.
• The Photo indicator confirms that the
photo paper tray is in the Photo printing
position. The A4/LTR indicat or co nfirms
that the photo paper tray is in the Normal
printing position.
14
d When you ha ve finis hed pr inting ph otos
IMPORTANT
return the photo paper tray to the
Normal printing position. If you do not,
you will get a No Paper Fed error
when using A4 sized paper.
Squeeze the blue photo paper tray
release button (1) using your right inde x
finger and thumb and pull the photo
paper tray back until it clicks (2).
1
Loading paper
If you do not return th e photo paper t ray to
the Normal printing position after printing
photos, you will get a No Paper Fed
error when you use cut sheet paper.
2
Photo paper tray in the normal printing
position
2
Photo paper tra y in the pho to printing
position
15
Chapter 2
Note
3
4
1
2
3
4
1
2
Printable area2
The printable area depe nds on the settings in the application you are using. The figures below
show the unprintable area s on cut sheet paper and enve lopes . The mach ine ca n pri nt in th e
shaded areas of cut sheet paper when the Bord er les s print f eature is available and turned on.
Cut Sheet3 mm3 mm3 mm3 mm
Envelopes22 mm22 mm3 mm3 mm
The Borderless feature is not available for envelopes and duplex printing.
16
Loading paper
Note
Paper settings2
Paper Type2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
b Press a or b to disp l ay
General Setup.
c Press General Setup.
d Press a or b to disp l ay Paper Type.
e Press Paper Type.
f Press Plain Paper, Inkjet Paper,
Brother BP71, Brother BP61,
Other Glossy or Transparency.
Paper Size2
You can use four sizes of paper for printing
copies: A4, A5, Letter and 10 15 cm. When
you change the size of paper y ou load in the
machine, you will need to change the paper
size setting at the same time.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Paper Size.
e Press Paper Size.
f Press A4, A5, 10x15cm or Letter.
g Press Stop/Exit.
2
g Press Stop/Exit.
The machine ejects paper with printed
surfaces face up onto t he paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
17
Chapter 2
Acceptable paper and
other print media
The print quality can be affect ed by the type
of paper you use in the machine.
To get the best print quality for the settings
you have c hosen, al ways s et t he Pap er Typ e
to match the type of paper that is loaded in
the tray.
You can use plain pap er, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper .
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Typeuu page 17.)
Recommended print media2
2
To get the best print quali ty, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testi ng va r ious
papers before purchasing large quantities.
We recommend using “3M Transparency
Film” when you print on transpar enc ies .
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When printing on to transparencies, load
one extra sheet in the paper tray.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
18
Loading paper
IMPORTANT
1
1
Handling and using print
media2
Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either si de of
transparencies because they absorb
water and perspiration eas ily , and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transpar enc ies
recommended for inkjet print ing.
Paper capacity of the output paper
tray cover
Up to 50 sheets of 80 g/m2 A4 paper.
Transparencies and phot o paper must be
picked up from the output paper t ray cover
one page at a time to avoid smudging.
2
2
DO NOT use the following kind s of paper :
• Damaged, curled, wrinkled, or
irregularly shaped paper
12 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
Up to 220 g/m
Up to 220 g/m
Up to 120 g/m
Up to 200 g/m
75 to 95 g/m
2
2
2
2
2
Up to 0.25 mm
Up to 0.25 mm
20
20
Up to 0.15 mm30
Up to 0.25 mm30
Up to 0.52 mm10
Transparencies––10
1
Up to 100 sheets of 80 g/m2paper.
2
For Photo 10 15 cm pape r and Photo L 89 127 mm paper, use the photo paper tray. (See Loading p hoto pape r uu page 13.)
3
BP71 (260 g/m2) paper is especially d esi gned for Brother inkjet m achines.
23
23
21
3
IMPORTANT
Loading documents3
How to load
documents
You can make copies, a nd scan from the ADF
(automatic document feeder) and from the
scanner glass.
Using the ADF3
The ADF can hold u p to 15 pages1 and feeds
each sheet individually. Use 90 g/m
and always fan t he edges of the pages bef ore
placing them in the ADF.
1
The ADF can ho ld u p to 2 0 page s, if yo u st ag ger the
pages and meet the following conditions:
Temper ature: 20 - 2 6 C
Humidity: 40 - 50% without condensation
Paper: XEROX4200 75g/m
2
Document Sizes and Weights3
Length:148 to 355.6 mm
Width:148 to 215.9 mm
Weight:
64 to 90 g/m
2
2
paper
a Unfold the ADF Document Support (1)
and the ADF Document Support
3
Flap (2).
2
1
b Fan the pages well.
c Adjust the paper guides (1) to fit the
width of your documents.
Stagger the pages of the documents
and place them face down, top edge first in the ADF underneath the guides
until you feel them touch the feed rollers.
The screen will display ADF Ready.
How to load documents3
• DO NOT pull on th e docu men t while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
• DO NOT use cardbo ar d, newspaper or
fabric.
Make sure documents written with ink or
modified with correction fluid are completely
dry.
22
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