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Gronk Massager
STRONG, DEEP-KNEADING RELIEF
FOR HARD-TO-REACH MUSCLES
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TABLE OF CONTE NTS
Warnings and Cautions ....................................................1
Location of Parts and Controls .............................................6
Charging .................................................................7
Operation.................................................................8
Replacing the Fabric Node Cover..........................................10
Care and Maintenance....................................................10
Specifications ............................................................11
Warranty.................................................................12
CAUTION
• TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER.
THERE ARE NO SERVICEABLE PARTS INSIDE.
• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.
The lightning flash with arrow-head symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated “dangerous
voltage” within the unit’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the unit.
LI-ION BATTERY WARN ING
This device contains a Lithium-Ion battery. The battery must be recycled or disposed
of properly. Contact your local waste management office for information on battery
recycling or disposal.
Use only the supplied cable to recharge the battery. Improper charging may damage
the battery and the device.
Do not attempt to open the rechargeable battery or battery pack. There are no
serviceable parts inside.
Keep the battery out of reach of children. If swallowed, consult a physician
immediately.
Do not dispose of battery in a fire as it may explode. The battery may also explode if
damaged.
BC
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This massager is intended for household use only.
SAVE THESE IN STRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed.
Read all instructions before using this massager.
DANGER – To reduce the risk of electric shock:
1. Always unplug this massager from the electrical outlet immediately after
charging or use and before cleaning.
2. Do not reach for an appliance that has fallen into water. Unplug immediately.
3. Do not use while bathing or in a shower.
4. Do not place or store massager where it can fall or be pulled into a tub or sink.
Do not place in or drop into water or other liquid.
5. If liquid is accidentally spilled onto the massager while the massager is plugged
in, remove the power plug from the electrical outlet immediately. Do not use wet
hands to connect or disconnect the power plug from the electrical outlet.
6. Do not operate during a lightning storm while plugged in.
7. Although operation will be stopped automatically by the Auto-Timer function,
always remember to turn off the massager after use.
8. Do not place the power cord under any heavy objects.
9. Do not wind the power cord around the massager as this may damage the cord
and result in a fire or electric shock.
10. Do not operate the massager with a damaged cord or with an extension cord.
11. Do not use the massager while plugged in if the electrical outlet is loose.
12. Check that the Alternating Current (AC) voltage corresponds with the
specification indicated for the massager.
WARNING – To reduce the risk of burns, fire, electric shock or injury
to persons:
1. This massager should never be left unattended when plugged in. Unplug from
outlet when not charging.
2. Do not operate under blanket or pillow. Excessive heating can occur and cause
fire, electric shock or injury to persons.
3. Close supervision is necessary when this massager is used by, on or near
children, invalids or disabled persons.
4. Use this massager only for its intended use as described in this manual. Do not
use attachments not recommended by Brookstone.
5. Never operate this massager if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into water.
Contact Brookstone Customer Service at 800-292-9819
6. Do not carry this massager by the power cord or use cord as a handle.
7. Keep the cord away from heated surfaces.
8. Do not use outdoors while charging.
9. Do not operate where aerosol (spray) products are being used or where oxygen
is being administered.
10. If used while charging, to disconnect press the Power button to turn off, then
remove the plug from the outlet.
11. Use heated surfaces carefully. May cause serious burns. Do not use over
insensitive skin areas or in the presence of poor circulation. The unattended use
of heat by children or disabled persons may be dangerous.
12. Never remove the cover from this massager.
13. Keep dry - do not wet. Do not operate in a wet or moist condition. Do not use
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the massager when your body is wet. Do not operate this massager with wet
hands.
14. Do not use massager in close proximity to loose clothing or jewelry.
15. Keep long hair away from massager while in use.
16. Do not insert your hand or foot along the paths of the massage rollers during
use as this may cause injury.
17. This massager is not intended for use by children or persons with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of this
massager by a person responsible for their safety.
18. Children should be supervised to ensure that they do not play with this
massager.
19. Any individual who may be pregnant, or recently gave birth, has a heart condition,
or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis
and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones,
osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk
of developing blood clots, has pins/screws/artificial joints or other medical
devices implanted in his/her body, is being treated for a medical condition
or physical injury or is under a doctor’s care should consult with a medical
professional before using this massager.
20. This product is not intended for self-treatment of conditions that should be
managed by a qualified healthcare provider.
21. Consult your physician before using this massager.
22. This massager is designed as a non-professional massager to soothe tired and
aching muscles. It is not intended to be a substitute for medical attention. If
your ailments and symptoms persist or worsen after use, contact your physician
immediately.
23. Do not use this massager if you are not feeling well.
24. Stop operation immediately if you experience any discomfort.
25. Do not fall asleep during the massage session.
26. Do not operate after taking pain killers, sedatives or alcohol.
27. Do not use this massager in combination with other therapeutic equipment or
electric blanket, etc., as this may result in ineffectiveness or injury.
28. Do not stand on this massager.
29. Do not disassemble any part of the massager. Touching the internal components
may result in malfunction or electric shock.
30. The massager must only be professionally serviced or repaired. Do not attempt
to disassemble or repair the massager yourself.
31. Do not operate for more than 20 continuous minutes. Turn off the massager
and allow it to rest (cool) for 40 minutes before re-using. This will prolong the
life of the massager.
32. Do not perform continuous massage on the same spot of your body for more
than 5 minutes at a time as this may result in excessive stimulation and may
have adverse effects.
33. Never use the massager on open skin eruptions, swollen or inflamed areas.
34. Do not apply massage rollers directly on the head, elbow or knee joints, torso or
abdomen.
35. If the power goes off while the unit is plugged in, be sure to press the Power
button to turn off the massager and pull the power plug out from the socket to
prevent damage from occurring when the power is restored.
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LOCATION OF PARTS AND CONTROLS
CHARGING
The Cordless Shiatsu Neck & Back Massager includes a rechargeable Lithium-
Ion battery. Fully charge the massager before first use.
1. Plug the AC Adapter into the DC IN Jack and into an electrical outlet. The
Charging LED indicator will turn red to indicate that the unit is charging.
2. When the Charging LED Indicator turns green, the massager is fully
charged. The approximate charging time is 120 minutes.
3. When the battery is becoming depleted, the Charging LED Indicator will
flash blue.
Heat Button
Mode Button
Power Button/Charging LED Indicator
AC Adapter
DC IN Jack
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Fabric Node Cover
Massage Nodes
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OPERATION
1. Press the Power Button to turn on the massager. The massaging nodes
will be in Continuous mode.
2. Place the massager on the targeted massage area. Use the handle straps
to hold the massager in place or, for hands-free operation, use the hookand-loop fasteners on the handle straps to keep the massager in place, as
illustrated below. See the illustrations on Page 9 for examples of additional
massage target areas.
3. Optionally, press the Mode Button to change to Pulsing mode. Press the
Mode Button again to return to Continuous mode.
4. Optionally, press the Heat Button to turn on gentle heat. Press the Heat
Button again to turn heat off.
5. The massager will turn off automatically after 20 minutes of continuous
use. To turn off the massager manually, press the Power Button.
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SPECI FICATIONS
Adapter Input ...........................................................................................................100-240V ~50/60Hz
Adapter Output .............................................................................................................................DC 13V 1.8A
Battery Type ............................................................................................................ Li-Ion 2200mAh 11.1V
Battery Run Time ................................................................................Approx. 3 hours, without heat
Battery Charge Time ......................................................................................................... Approx. 3 hours
Dimensions ...............................................................................................................16.14" x 7.56" x 17.32"
(41cm x 19cm x 44cm)
Weight, without adapter ..................................................................................Approx. 5.4 lb (2.4 kg)
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REPLACING THE FABR IC NODE COVER
The massager includes a replacement fabric node cover. To replace the cover:
1. Unzip and remove the old cover. If the zipper pull has become lodged
under the bottom of the zipper, use a needle-nose pliers or other small tool
to gently pull it out.
2. Zip in the new cover. Do not use the massager without the cover in place.
CARE AND MAI NTENANCE
3. Unplug the massager from the electrical outlet before cleaning.
4. Spot clean outer cover only.
5. Do not clean with alcohol or any liquid chemical cleaners.
6. Store in a cool, dry place.
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ONE (1) YEAR LIMITED WARRANTY
Brookstone® warrants this product against defects in materials and/or workmanship
under normal use for a period of ONE (1) YEAR from the date of purchase by the
original purchaser (“Warranty Period”). If a defect arises and a valid claim is received
within the Warranty Period, at its option, Brookstone will either 1) repair the defect
at no charge, using new or refurbished replacement parts, or 2) replace the product
with a new product that is at least functionally equivalent to the original product, or
3) provide a store credit in the amount of the purchase price of the original product.
A replacement product or part, including a user-installable part installed in accordance
with instructions provided by Brookstone, assumes the remaining warranty of the
original product. When a product or part is exchanged, any replacement item becomes
your property and the replaced item becomes Brookstone’s property. When a store
credit is given, the original product must be returned to Brookstone and becomes
Brookstone’s property.
Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service
at 1-800-292-9819. Please be prepared to describe the product that needs service
and the nature of the problem. A purchase receipt is required. All repairs and
replacements must be authorized in advance. Service options, parts availability and
response times will vary. You are responsible for delivery and the cost of delivery of
the product or any parts to the authorized service center for replacement, per our
instructions.
Limits and Exclusions: Coverage under this Limited Warranty is limited to the United
States of America, including the District of Columbia and the U.S. Territories of
Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only
to products manufactured for Brookstone that can be identified by the “Brookstone”
trademark, trade name, or logo affixed to them or their packaging. The Limited
Warranty does not apply to any non-Brookstone products. Manufacturers or
suppliers other than Brookstone may provide their own warranties to the purchaser,
but Brookstone, in so far as permitted by law, provides these products “as is.”
This warranty does not apply to: a) damage caused by failure to follow instructions
relating to product’s use or the installation of components; b) damage caused by
accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage
caused by service performed by anyone who is not a representative of Brookstone;
d) accessories used in conjunction with a covered product; e) a product or part
that has been modified to alter functionality or capability; f) items intended to be
periodically replaced by the purchaser during the normal life of the product including,
without limitation, batteries or light bulbs; g) any product sold “as is” including, without
limitation, floor demonstration models and refurbished items; or h) a product that is
used commercially or for a commercial purpose.
BROO KSTO NE SHALL NOT BE LIABLE FO R INCID ENTAL OR CON SEQUE NTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING
OUT OF ANY BR EACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PU RPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN
TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITE D IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY.
Some states disallow the exclusion or limitation of incidental or consequential damages
or how long an implied warranty lasts, so the above exclusions or limitations may not
apply to you. This warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
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© Brookstone 2017
Rev 2
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