Bromic BH0420002, BH0420003, BH0420004, BH0420005 Installation Guide, Instructions Manual, & Service Manual

!

TUNGSTEN SMARTHEAT™
ELECTRIC HEATER

BY BROMIC

INSTALLATION, INSTRUCTION AND
SERVICE MANUAL

SUITABLE FOR ELECTRIC HEATER MODELS:
TUNGSTEN 2000W, 3000W, 4000W AND TUNGSTEN 6000W

Version 1.6 USA

IMPORTANT

READ THIS MANUAL CAREFULLY.

SEE INSIDE COVER FOR IMPORTANT

INFORMATION ABOUT THIS MANUAL.KEEP

INSTRUCTION WITH APPLIANCE FOR FUTURE

REFERENCE.

!

IMPORTANT

!!!

This manual contains important information about the installation, operation, and maintenance

of Tungsten Smart-Heat™ Electric Heaters. Please pay close attention to the important safety

information shown throughout this instruction manual. Any safety information will be accompanied

by the following safety alert symbols:

DANGER, WARNING, IMPORTANT

• READ THIS MANUAL CAREFULLY before installing or
servicing this product.

• Improper installation, operation, or maintenance can result in
death, severe injury, or property damage.

• Use this heater only as described in this manual. Any other
use not recommended by the manufacturer may cause re,
electric shock, or injury to persons

• This appliance is intended for xed installation with 230­240Volt power supply.

• Installation MUST be carried out by a licensed and authorised
technician in accordance with local electrical codes.

• For Domestic and Commercial Use

• Patent Pending & Registered Design

NOTE: IMPORTANT INSTRUCTIONS, SAVE THESE INSTRUCTIONS

BROMIC HEATING

Head Oce:10 Phiney Place, Ingleburn NSW 2565 Australia

Telephone: [phone] (within Australia) or [phone] (from overseas)

Email: [e-mail] Web: www.bromicheating.com

Note: Bromic Heating reserves the right to make changes to specications, parts, components and equipment without prior notication.

This Installation, operation and service manual may not be reproduced in any form with prior written consent from Bromic Heating.

2

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CONTENTS

IMPORTANT NOTES & WARNINGS 4

PRODUCT OVERVIEW 5

PRODUCT DESCRIPTION AND FEATURES 5

SPECIFICATIONS 5

HEATER INSTALLATION 6

INSTALLATION CLEARANCES 6

CEILING WALL MOUNTING 7

CHAIN SUSPENSION 7

TUBE SUSPENSION 8

CEILING RECESS 9

ELEMENT INSTALLATION 11

ELECTRICAL INSTALLATION 13

WIRING DIAGRAMS 14

SERVICING 15

MAINTENANCE 15

TUBE ELEMENT REPLACEMENT 15

REPLACEMENT PART LIST 16

TROUBLESHOOTING 16

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3

IMPORTANT NOTES AND WARNINGS

!

WARNING

• Read all instructions before installing or using this heater

• Use this heater only as described in this manual. Any other use
not recommended by the manufacturer may cause re, electric
shock, or injury to persons.

• Improper installation, adjustment, or alteration and failure
to follow the warnings and instructions in this manual could
result in severe personal injury, death or property damage.

• The manufacturer is not responsible for any damage that could
happen from improper use. The manufacturer emphasises that
this appliance should be used in a responsible manner and that
all procedures, warnings, and safety instructions contained in
this booklet be followed strictly.

• This heater is not intended for use in bathrooms, laundry areas
and similar indoor locations. Never locate heater where it may
fall into a bathtub or other water container.

• Do not install the heater directly near a bathtub, shower or
swimming pool. Any switches or controls must not be within
reach of a person in the bathtub, shower or swimming pool.

• This heater is hot when in use. To avoid burns do not let bare
skin touch hot surfaces. Keep combustible materials such as
furniture, pillows, bedding, papers, clothes , etc. and curtains
at least 3’ (900mm) from the front the front of the heater and
keep them away from the sides and rear.

• Extreme caution is necessary when any heater is used by
or near children or invalids and whenever the heater is left
operating and unattended.

• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety.

• Keep packaging materials out of reach of children

• Children and adults should be alerted to the hazards of high
surface temperatures and should stay away to avoid burns,
clothing ignition, or other serious personal injury

• Children should be carefully supervised when they are in the
area of the heater.

• Do not attempt to alter the unit in any manner.

• Do not paint any surface of the heater.

• Do not touch the heater with wet hands at any time.

• Do not insert or allow foreign objects to enter front cover or
front opening as this may cause an electric shock or re, or
damage the heater

• Do not touch the heating surface at any time, even when the
heater is turned o and has cooled down.

• Do not use or store ammable materials near this appliance

• Do not spray aerosols or ammable materials in the vicinity
of this appliance while it is in operation

• Never operate the heater in an explosive environment such as
areas where petrol or other ammable liquids or vapours are
stored.

• Clothing or other ammable materials should not be hung
from the heater or placed on or near the heater.

INSTALLATION

• IMPORTANT - Installation must be carried out by a licensed and
authorised person.

• The installer is to ensure that the requirements of the local
authority, local electrical installation code, municipal building
codes, and any other relevant statutory regulations are carried
out.

• After unpacking, make sure the appliance shows no signs
of visible damage or tampering. If the appliance appears
damaged, contact the place of purchase for assistance.

• Remove transit protection before use.

• This appliance must only be used on a 230-240 Volt AC Single
Phase electricity supply.

• This radiant heater is NOT intended to be installed on
recreational vehicles and/or boats.

• Do not run cord under carpeting. Do not cover with throw rugs,
runners or the like arrange cord away from trac area and
where it will not be tripped over

• A heater has hot and arcing or sparking parts inside. Do not use
it in areas where gasoline, paint or ammable liquids are used
or stored.

• To maintain Ingress Protection Rating (IPX4), only IPX4 rated
conduit ttings should be used for electrical installation.

• Warning –To Reduce the risk of re with Danger –To Avoid Fire

• This Installation, Operation and Service manual should not be
removed from the site of installation. Installer should leave
manual with the customer for future reference.

• Any guard or other protective device removed for servicing
(conducted by an authorised person) must be replaced before
operating the heater.

• Heaters are not intended to be installed in wardrobes.

• The appliance must not be located directly below or in front of
a wall electricity socket. This is because the heat radiated from
the appliance may damage the electricity outlet or plug.

• If the appliance has not been used, or will not be used, for a
long period of time, disconnect power supply

• A means for disconnection of the heater must be incorporated
in the xed wiring according to the local electrical codes.

• Do not mount the heater vertically. Install Heater so that the
infrared elements are

• Horizontal. Failure to do this may cause the heating element
within the tube to sag and cause premature burnout. Installing
vertically will void the manufacturer’s warranty.

CLEARANCE

• Do not place articles on or against this appliance

• A minimum safety distance of 3’ (900mm) should always be left
in front of the appliance.

• Be sure the heater is not facing the ceiling or ammable or
combustible substances/materials.

MAINTENANCE/ REPAIR

• Installation and repair must be carried out by a qualied &
licenced service person only. The heater should be inspected

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IMPORTANT NOTES AND WARNINGS CONTINUES ...

before use and at least annually serviced & inspected by a
qualied & licenced service person.

• Do not perform maintenance until heater has been turned o,
power disconnected, and heater temperature has cooled to
room temperature.

• Check for damage to the appliance regularly. If damage to
the appliance is suspected, discontinue use immediately and
contact the supplier or qualied person to repair.

• If the supply cord is damaged, it must be replaced by an
authorised and licenced person in order to avoid a hazard.

• At the end of this product’s useful life, it must not be disposed
of as domestic waste, but must be taken to a collection
centre for waste electrical and electronic equipment. It is the
user’s responsibility to dispose of this appliance through the
appropriate channels at the end of its useful life. Failure to do
so may incur the penalties established by laws governing waste

disposal. Proper dierential collection, and the subsequent
recycling, processing and environmentally compatible
disposal of waste equipment avoids unnecessary damage to
the environment and possible related health risks, and also
promotes recycling of the materials used in the appliance. For
further information on waste collection and disposal, contact
your local waste disposal service, or the place of purchase

PRODUCT OVERVIEW

Model 2000W 3000W 4000W 6000W

Part no. BH0420002 BH0420003 BH0420004 BH0420005

No. of Elements Single element Single element Double element Double element

Bracket Length 6.5” 6.5” 9.5” 9.5”

Power (Watts) 1.8 - 2.0kW 2.8 - 3.0kW 3.4-3.9kW 5.4-5.9kW

Heating Area* up to 64ft

Power connection required (Volts/
Amps)

230-240V - a.c.-

50/60Hz / 8.3A

2

up to 100ft

230-240V -a.c.-

50/60Hz / 12.5A

2

up to 120ft

230-240V -a.c.-

50/60Hz / 16.6A

2

up to 144ft

2

230-240V -a.c.-

50/60Hz / 25A

Dimension (W”xD”xH”) 44” x 8.5” x 3.5” 56” x 8.5” x 3.5” 44” x 8.5” x 3.5” 56” x 8.5” x 3.5”

Weight (kg) 19.8lbs 22lbs 19.8lbs 22lbs

Finish Black High Temperature Coating

*Heating areas are based on protected environment with mounting height of 96” (8’). For unprotected and extremely cold and windy environments heating areas can be less.
Please contact Bromic Heating for further advice.

PRODUCT FEATURES

• The Tungsten Smart-Heat Electric heaters are
designed to provide ecient spot heating for
commercial and residential applications.

• Suitable for indoor and outdoor heating
applications such as restaurants, cafes, bars and
clubs, factories, oce spaces, designated smoking
areas, public areas, hotels and more.

• The heaters are available in 2000W, 3000W,
4000W and 6000W models to suit a range of
environments.

• High temperature corrosion-resistant coating.

• IPX4 water ingress protection rating.

• Soft glow infrared heating element - No harsh
glare.

• Wall and ceiling mounting brackets allowing
adjustable angle of the heating direction.

• Tube elements are included with the heater and
easily installed.

• Heater is equipped with spectral reector for
excellent radiant heat output.

• Patent Pending & Registered Design

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5

HEATER INSTALLATION

10”

12”

45°

5”

45°

96”(8’)
CEILING MOUNTING MINIMUM

CLEARANCE TO FLOOR

71”(6’)
WALL MOUNTING MINIMUM

CLEARANCE TO FLOOR

12”

WALL MOUNTING MINIMUM

!

!

WARNING

DO NOT MOUNT THE HEATER VERTICALLY!
Heater MUST be installed so that the tube elements
are horizontal. Failure to do this will cause the heating
element within the tube to sag and cause premature
burnout. Installing vertically will void the manufacturers

warranty.

WARNING

DO NOT MOUNT THE HEATER VERTICALLY!
For outdoor installation heater must be mounted with
face of heater angled down.
For longest product life & to maintain product
appearance mount heater under cover & protect from
rain & weather whenever possible.

INSTALLATION CLEARANCES

FOR 2000W & 3000W MODELS

2000W & 3000w models must be installed with the minimum installation clearances shown in below diagrams. 2000W &
3000W models are supplied with short mounting brackets to be used for both ceiling & wall mounting.

10”

FOR CANADA (CETL) APPROVAL DO
NOT INSTALL LESS THAN 96” (8’)
FROM THE FLOOR.

96”(8’)
CEILING MOUNTING MINIMUM

CLEARANCE TO FLOOR

12”

12”

5”

45°

71”(6’)
WALL MOUNTING MINIMUM

CLEARANCE TO FLOOR

45°

INSTALLATION CLEARANCES

FOR 4000W & 6000W MODELS

4000W & 6000W models must be installed with the minimum installation clearances shown in below diagrams. 4000W
& 6000W models are supplied with long mounting brackets to be used for both ceiling & wall mounting.
Alternatively, short mounting brackets can be used for wall mounting of the 4000W & 6000W models to position the
heater closer to the wall. Short mounting brackets must be purchased separately.

13”

96”(8’)

18” 12”

CEILING MOUNTING MINIMUM

CLEARANCE TO FLOOR

FOR CANADA (CETL) APPROVAL DO
NOT INSTALL LESS THAN 96” (8’)
FROM THE FLOOR.

12”

°

30

30°

6

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71”(6’)

CLEARANCE TO FLOOR

HEATER INSTALLATION CONTINUED...

CEILING & WALL MOUNTING

Mounng Hole Centres & Heater Posion

1

2000W & 4000 Models

1. Mark mounting hole centres on ceiling or wall.

2. Attach mounting brackets to ceiling or wall using
appropriate fasteners (Not supplied).

3. Bring heater up to mounting brackets and lock
into position with M5x10 screw & nut.

4. Rotate heater to required angle. Lock into position
with self tapping screw.

5. Make electrical connection from heater to power
supply.

3”

24”

3000W & 6000 Models

3”

35.5”

2

4

3

CHAIN SUSPENSION (SOLD SEPARATELY)

1. Heater must be installed with heater surface 96”
(8’) above the floor level. If required, cut down
length of chain to ensure correct installation
height.

2. Attach chains to heater with “S” hooks. Crimp “S”
hooks closed after assembly.

3. Prepare ceiling structure for heater. Attach chains
to ceiling structure & suspend heater.

4. Make electrical connection from heater to power
supply. If required fix suply power cord to ceiling
chain with cable ties.

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2

7

Suspension

DETAIL Suspension

SCALE 1 : 5

HEATER INSTALLATION CONTINUED...

TUBE SUSPENSION SOLD SEPARATELY

1. Mark mounting hole centres on ceiling. Attach
mounting brackets to ceiling using appropriate
fasteners (Not supplied).

2. Heater must be installed with heater surface at least
2400mm above the floor level. Supplied suspension
tubes position heater surface 1000mm below the
ceiling surface. If required, cut down length of
suspension tubes to ensure correct installation
height. Minimum distance from front surface of
heater to ceiling surface must be 250mm for 2000W
& 3000W models & 330mm for 4000W & 6000W
models.

Mounting Hole Centres & Heater Position

1

2000W & 4000W Models

575
625

3000W & 6000W Models

868
918

31

31

2

3. If suspension tubes are cut down, drill new mounting
holes in each tube.

4. Make electrical connection in junction box as per
electrical installation instructions in this manual.

5. Feed power cord through suspension tube.

6. Assemble suspension tubes to rear bracket with M5
screw, spring washer and nut.

7. Rotate heater to required angle. 15° or 30° in either
direction. Lock into position with self tapping screw.

8. Raise heater assembly into position. Attach
suspension tubes to ceiling brackets with M5x35mm
screws, spring washers & nuts.

6.5

5

Suspension Tube

3

Mounting Hole

4

9

10

20

8

7

6

9. Make electrical connection from suspension tube
power cord to power from ceiling as per electrical
installation instructions in this manual.

8

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HEATER INSTALLATION CONTINUED...

CEILING RECESS KIT (SOLD SEPARATELY)

1. Prepare ceiling cut out & ceiling box.
Minimum ceiling box dimensions must be as shown in
table. Heater must be installed with heater surface at
least 2400mm above the oor level.

2. From below, bring ceiling frame up and into ceiling cut out.

3. Fasten ceiling frame to ceiling box through mounting
holes with fasteners (not supplied).

2 LAYERS OF 5/8” FIREPROOF
INSULATION MUST BE INSTALLED ON ALL
SURFACES OF CEILING BOX

A

MODEL
2000W & 4000W
3000W & 6000W

20”

14.5”

DIMENSION "A"

46”

57.5”

4. Prepare heater for installation.
Attach mounting brackets to both ends of heater with
supplied fasteners.

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HE

ATER INSTALLATION CONTINUED...

5. Assemble supplied terminal blocks, wire, conduit &
junction box cover.
The Ceiling Recess Kit is supplied with 5 wires & 2 terminal
blocks. Not all parts are required for all installations.
See wiring diagrams for installation options.
For double element heater models the elements can be
wired to be turned on independently or together.

7. Raise one side of heater up into the ceiling box & then
raise whole heater into cavity.

8. Rotate the heater into horizontal position in the ceiling
box & then lower down onto the ceiling frame.

9. Ensure all four side mounting brackets are hooked over
the ceiling frame & centre the heater inside the frame.

10. Make electrical connection from heater to power supply
as per electrical installation instructions in this manual.
Connection to be made outside the ceiling box on the side
or top of the ceiling box.

10

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ELEMENT INSTALLATION

!

WARNING

This Heater MUST be permanently Installed and hard wired by
an authorised/licenced person. Do Not perform maintenance,
or carry out installation or assembly procedure while electrical
power is switched on.

1. Remove the front cover from the heater.

2. Check that ring terminals are crimped securely to
cables. 2000W & 3000W models have one cable at each
end for assembly of one element. 4000W & 6000W
models have two cables at each end for assembly of
two elements. The first element must be connected to
the cables marked L1 & N1. The second element must
be connected to the cable marked L2 & N2.

3. Fasten elements to cables. Remove outer nut & lock
washer from the threaded stud on the element.
Assemble ring terminal to the threaded stud & secure
with outer nut and lock washer. Use one spanner to
hold the inner nut on the element, while fastening the
outer nut with a second spanner. Repeat for other end
of element.

4. Put elements in the support bracket. For 2000W &
3000W models put element in the centre position. For
4000W & 6000W models put elements in the outside
positions.

2000W & 3000W Models 4000W & 6000W Models

2000W & 3000W Models 4000W & 6000W Models

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ELEMENT INSTALLATION CONTINUED...

5. Close element lock bracket & fasten with self
tapping screw. Repeat for other end of heater.

6. Assemble end caps at both ends of the heater with
2 self tapping screws. For 4000W & 6000W models
ensure that the middle tab of the end caps are
slotted behind the element support bracket.

7. Assemble front cover onto the heater. Hook front
cover to one side of the heater and push other
side down. Fasten into position with 3 self tapping
screws.

2000W & 3000W Models 4000W & 6000W Models

12

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!

!

ELECTRICAL INSTALLATION

WARNING

This Heater MUST be permanently Installed and hard
wired by an authorised/licenced person. Do Not perform
maintenance, or carry out installation or assembly

procedure while electrical power is switched on.

WARNING

ELECTRICAL SHOCK HAZARD! Serious injury or death may
occur. Disconnect from electrical supply before installing or
servicing this heater. Read and follow installation clearance
requirements outlined in this manual. The Appliance MUST
be connected to a properly grounded electrical source.

ELECTRICAL INSTALLATION

1. Check product label for correct voltage and wattage.
Make sure power source conforms to the heaters
requirements.

2. Junction box has a 0.86” (22mm) to a standard 1/2
“weather tight conduit ttings. Install cord grip with
minimum rating of IPX4 to maintain the water ingress
protection rating of the heater. Cord grip must have
minimum temperature rating of 90°C (194°F). Failure to
install correctly will avoid the manufacturer’s warranty.

3. For supply connections, use suitable power supply wire
at least 90˚C (194˚F). Use Copper or aluminium wire. For
2000W Model: Use only on 15 Ampere branch circuit.
For 3000W Model: Use only on 20Ampere branch circuit

4. Make electrical connections in accordance with local
electrical code regulations. For outdoor installation all
connections must be made in accordance with local
electrical code regulations for outdoor wiring. Only
use wiring components approved for outdoor use with
minimum IPX4 rating. For 2000W & 3000W models
the junction box has one active and one neutral pig

tail. For 4000W & 6000W models the junction box
has the two marked and two unmarked pig tails. Use
the two marked pig tails for the rst element. Use the
two unmarked pig tails for the second elements. Earth
ground wire screw is located in the end of junction box

5. Assemble the junction box cover & gasket. Ensure that
the junction box cover gasket (supplied with unit) is
installed to maintain the IPX4 water ingress protection
rating of the heater. Failure to install correctly will void

the manufacturer’s warranty

5

2

1

4

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ELECTRIC AL INSTALLATION CONTINUED...

WIRING DIAGRAM
TUNGSTEN SMART-HEAT ELECTRIC

STANDARD INSTALLATION
2000W & 3000W MODELS

EARTH

WIRE

240 V AC

SINGLE PHASE

AC

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

WIRING DIAGRAM
TUNGSTEN SMART-HEAT ELECTRIC

STANDARD INSTALLATION
4000W & 6000W MODELS

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

Junction Box

Heater Element 1

Junction Box

EARTH

WIRE

240 V AC

SINGLE PHASE

AC

WIRING DIAGRAM
TUNGSTEN SMART-HEAT ELECTRIC

OPTIONAL INSTALLATION
4000W & 6000W MODELS

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

Junction Box

Heater Element 1

Heater Element 2

EARTH

WIRE

240 V AC

SINGLE PHASE

Heater Element 1

Heater Element 2

AC

240 V AC

SINGLE PHASE

AC

14

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SERVICING

!

!

WARNING

Servicing and maintenance MUST be carried out by an
authorised and licensed person only

WARNING

ELECTRICAL SHOCK HAZARD!
Serious injury or death may occur.
Disconnect from electrical supply before servicing this
heater.

MAINTENANCE

For longest product life & to maintain product appearance
mount heater under cover & protect from rain & weather
whenever possible.
The exterior housing of the heater should be cleaned
regularly with a soft damp cloth. For locations near the
coast, salt in the air can cause rusting of metal. Additional
cleaning of the heater with a soft damp cloth fortnightly will
increase the life of the products appearance.
Ensure that there is no excessive build-up of dirt/dust on
the reectors or elements as this can cause overheating
and premature element failure. To clean the reectors and
elements, ensure heater is o and has been o for at least 2
hours after operation, and wipe o any dirt/dust with a soft
& dry cloth.

5. Remove Outer Hex Nut, Lock Washer and Lead Wire
Ring Terminal from the threaded stud.

6. Remove old Tube Element.

7. Install new Tube Element by following element installa­tion instructions on page 8 of this manual.

TUBE ELEMENT REPLACEMENT

1. Remove Front Cover of the heater by unscrewing the 3
screws holding it in place.

2. Remove rst Element End Cover by unscrewing the 2
screws holding it in place.

3. Remove Outer Hex Nut, Lock Washer and Lead Wire
Ring Terminal from the threaded stud.

4. Remove second Element End Cover by unscrewing the
2 screws holding it in place.

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REPLACEMENT PART LIST

No. Description BH0420002

(2000W)

1 Tube Element BH8180001 BH8180002 BH8180001 BH8180002

2 Front Cover BH8180003 BH8180004 BH8180003 BH8180004

3 Element End Cover Set BH8180005 BH8180006 BH8180005 BH8180006

4 Junction Box Cover & Seal Set BH8180007 BH8180007 BH8180007 BH8180007

5 Mounting Bracket Set (Short) BH8180008 BH8180008 BH8180008 BH8180008

6 Mounting Bracket Set (Long) BH8180009 BH8180009 BH8180009 BH8180009

7 Ceiling Recess Kit BH8180010 BH8180011 BH8180010 BH8180011

8 Tube Suspension Kit BH8180012 BH8180012 BH8180012 BH8180012

9 Chain Suspension Kit BH8180013 BH8180013 BH8180013 BH8180013

BH0420003

(3000W)

BH0420004

(4000W)

BH0420005

(6000W)

TROUBLESHOOTING

SYMPTOM POSSIBLE CAUSE (S) CORRECTIVE ACTION

Element does not energize 1. Defective element

2. Improper connection

1. Replace element

2. Check connection to power
outlet

Not enough heat 1. Heater too small for application

2. Heater mounted too high or too
far

Too much heat 1. Heater too large for application

2. Heater mount too low or too close

Hot spot in Tube 1. Heater is not level

2. Grease or moisture on tube

1. Add additional heater(s)

2. Decrease mounting height or
distance

1. Replace with smaller heater

2. Increase mounting height or
distance

1. Adjust to level mount

2. Clear tube-replace if problem
persists

16

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