• Important operating
and maintenance
instructions included.
Read, understand
and follow these
instructions for safe
installation and
operation.
WARNING
If the information in these instructions is not followed exactly, a
fi re may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or
the gas supplier.
DO NOT
DISCARD
•
Leave this
manual with party
responsible for use
and operation.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Keep clothing, furniture, draperies and other
combustibles away.
This appliance must be installed outside.
Note: An arrow (¨) found in the text signifi es change in
content.
Installation and service of this appliance should
be performed by qualifi ed personnel. Hearth &
Home Technologies suggests NFI certifi ed or
factory-trained professionals, or
technicians supervised by an NFI
certifi ed professional.
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting a Heat & Glo LifeStyle Collection
gas appliance—an elegant and clean alternative to wood
burning appliances. The Heat & Glo LifeStyle Collection gas
appliance you have selected is designed to provide the utmost
in safety, reliability, and effi ciency.
As the owner of a new appliance, you’ll want to read and
carefully follow all of the instructions contained in this owner’s
manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents
and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo LifeStyle Collection gas appliance will
give you years of durable use and trouble-free enjoyment.
Welcome to the Heat & Glo LifeStyle Collection family of
appliance products!
We recommend that you record the following pertinent
Homeowner Reference Information
information about your appliance:
Model Name: Date purchased/installed:
Serial Number: Location on appliance:
Dealership purchased from: Dealer phone:
Notes:
Listing Label Information/Location
The model information regarding your specifi c appliance can be found on the rating plate usually located in the control area
of the appliance.
Type of Gas
This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1 in
the USA installation codes.
Heat & Glo Lifestyle Products
Hearth & Home Technologies Inc.
20802 Kensington Blvd., Lakeville, MN 55044
Vented gas fireplace - for outdoor installation
only. Not for use with solid fuel. (Foyer au
gaz à évacuation - pour installation à
l'extérieur seulement. Ne doit pas entre
utilise avec un combustible solide.)
This product is covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevels suivants): (United States) 4,112,913; 4,408,594; 4,422,426; 4,424,792; 4,520,791; 4,793,322; 4,852,548; 4,875,464; 5,000,162; 5,016,609; 5,076,254; 5,191,877;
5,218,953; 5,328,356; 5,429,495; 5,452,708; 5,542,407; 5,613,487; (Australia) 543790; 586383; (Canada) 1,123,296; 1,297,746; 2,195,264; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending (ou autres brevets americains et etrangers en attente).
ANSI Z21.50-2003 - CSA 2.22-M2003
Minimum Permissible Gas Supply for Purposes
of Input Adjustment. Natural Gas Propane Gas
Approved Minimum (De Gaz) Acceptable . . 7.0 in. w.c. (Po. Col. d'eau) . . . 11.0 in. w.c. (Po. Col. d'eau)
Maximum Pressure (Pression) . . . . . . . . . . 10.0 in. w.c. (Po. Col. d'eau) . . 14.0 in. w.c. (Po. Col. d'eau)
MODELS: Dakota 42-B, Dakota 42H-B
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Appliance
STANDARD: ANSI Z21.50-2003—CSA2.22-M2003
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and applicable sections of “Gas Burning Heating
Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.
B. Glass Specifi cations
Hearth & Home Technologies appliances manufactured with
tempered glass may be installed in hazardous locations such
as bathtub enclosures as defi ned by the Consumer Product
Safety Commission (CPSC). The tempered glass has been
tested and certifi ed to the requirements of ANSI Z97.1 and
CPSC 16 CFR 1202 (Safety Glazing Certifi cation Council
SGCC# 1595 and 1597. Architectural Testing, Inc. Reports
02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Section
1201.5 “Certifi cation and labeling requirements” which refers
to 15 U.S. Code (USC) 2063 stating “…Such certifi cate shall
accompany the product or shall otherwise be furnished to
any distributor or retailer to whom the product is delivered.”
Some local building codes require the use of tempered glass
with permanent marking in such locations. Glass meeting
this requirement is available from the factory. Please contact
your dealer or distributor to order.
C. BTU Specifi cations
Maximum
Models
Dakota 42-B (NG)60,00025
Dakota 42-B (LP)53,00044
Input BTUH
Orifi ce Size
(DMS)
D. High Altitude Installations
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
When installing this appliance at an elevation above 2000 ft,
it may be necessary to decrease the input rating by changing the existing burner orifi ce to a smaller size. Input rate
should be reduced by 4% for each 1000 ft above a 2000 ft
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 ft in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper orifi ce size, check with the local gas utility.
If installing this appliance at an elevation above 4500 ft (in
Canada), check with local authorities.
WARNING
Do NOT use this appliance if any part has been under
water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
Note: This installation must conform with local codes. In the
absence of local codes you must comply with the National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A.
and the CAN/CGA B149 Installation Codes in Canada.
• Installation MUST comply with local, regional,
state and national codes and regulations.
• Consult insurance carrier, local building, fire
offi cials or authorities having jurisdiction about
restrictions, installation inspection, and permits.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Where the appliance is to be installed.
• Gas supply piping.
• Electrical wiring.
• Framing and fi nishing details.
¨
Moisture Resistance:
This outdoor fi replace will shed moderate amounts of water,
but is not waterproof. Water and condensing water vapor
may enter the chase under certain conditions.
The fi replace will not perform as an exterior wall. Moisture
penetration must be considered for construction that places
the fi replace in structure walls or on moisture sensitive sur-
faces.
When installed on exterior walls: Hearth & Home Technologies recommends that the fi replace chase be con-
structed outside the structure’s weather envelope. Where
the platform meets the wall, use a fl ashing detail similar to
that required for attached decks. Chase platforms, including
hearths should slope away from the structure at 1/8 in. to
1/4 in. per foot. The fi replace can be shimmed level.
When installed on surfaces where water may collect or
cause damage: Hearth & Home Technologies recommends
that a drainage pan be placed under the unit. This can be
constructed of metal, adhesive polymer membrane (such as
ice and water shield) or other suitable materials. A means of
drainage out of the pan such as tubes or weep holes should
be provided. A slope of 1/8 in. to 1/4 in. per foot towards
the drain port is suggested. The fi replace can be shimmed
level.
Hearths should slope away from the front of the fi replace
and chase at 1/8 in. to 1/4 in. per foot. Spark strips must be
on top of any combustible hearth materials used for moisture
management.
B. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Reciprocating saw Framing material
Pliers Hi temp caulking material
Hammer Gloves
Phillips screwdriver Framing square
Flat blade screwdriver Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Manometer Voltmeter
Tape measure Level
Non-corrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
C. Inspect Appliance and Components
WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
• Carefully remove the appliance and components from the
packaging.
• The gas logs may be packaged separately and must be
fi eld installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the
installation. Follow these instructions carefully
during the installation to ensure maximum safety and
benefi t.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
• Installation and use of any damaged appliance or
vent system component.
• Modifi cation of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass
door.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
A = 0 in. . . . . . . . . . clearances above grade,
veranda, porch, deck or
balcony.
B = 12 in. . . . . . . . . . clearances to window or door
that may be opened, or to
permanently closed window.
36 in . . . . . . . . . . vinyl windows or siding.
D** = 47 in. . . . . . . . . . vertical clearance to unventi-
lated soffit or to ventilated soffit
located above the terminal.
60 in. . . . . . . . . . vinyl clad soffits.
F = 9 in. . . . . . . . . . clearance to outside corner.
G* = 6 in. . . . . . . . . . clearance to inside corner.
48 in. . . . . . . . . . vinyl windows or siding.
H = 3 ft. (Canada) . not to be installed above a gas
meter/regulator assembly within
3 ft (914 mm) horizontally from
the center line of the regulator.
I = 3 ft. (USA)
6 ft. (Canada) . clearance to service regulator
vent outlet and electric service.
* 48 in. minimum for vinyl windows or vinyl siding.
** Not allowed for vinyl clad soffits.
*** a fireplace shall not open directly above a sidewalk or paved
driveway which is located between two single family dwellings
and services both dwellings.
**** only permitted if veranda, porch, deck or balcony is fully open
on a minimum of 2 sides beneath the floor, or if the screened
porch guidelines are followed.
Note 1: Local codes or regulations may require different clearances.
Note 2: Termination in an alcove space (spaces open only on one
side and with an overhang) are permitted with the dimensions
specified for vinyl or non-vinyl siding and soffits. 1) There must
be a 3 ft minimum between terminations or between the
fireplace and termination. 2) All mechanical air intakes within 10
ft of a termination must be a minimum of 3 ft below the fireplace
hood. 3) All gravity air intakes within 3 ft of the fireplace hood
must be a minimum of 1 ft below the termination.
Figure 4.1 Minimum Clearances
J = 9 in. (USA)
12 in. (Canada) . clearance to non-mechanical air
supply inlet to building or the
combustion air inlet to any other
appliance.
K = 3 ft. (USA)
6 ft. (Canada) . clearance to a mechanical air
This fireplace is approved for installation onto screen porches with the
following guidelines:
Minimum porch area: 96 sq ft
Minimum ceiling height: 92 in.
Minimum of two walls must be screened
Minimum top of screen height, side walls: 6 ft 8 in.
Minimum screen area: 64 sq ft
Note 2: There may be some odor and small amounts of soot associated
with burning the Dakota on a screened porch. Ensuring good cross
draft ventilation and routine maintenance of the fireplace will maximize
comfort and cleanliness.
• Wear protective gloves
and safety glasses during
installation.
A. Remove Logs and Shipping Cover
Open the doors by sliding the handles toward the outside
edges of the doors (see Figure 5.1) Remove the cartons of
logs from their shipping location in the appliance.
Open
Figure 5.1 Door Operation
Open
WARNING
Fire Risk
• Prevent contact with sagging, loose
insulation.
• Do NOT install against vapor barriers or
exposed insulation.
The diagram shows how to properly position, level, and secure the appliance (see Figure 5.2). Nailing tabs are provided to secure the appliance to the framing members.
• Place the appliance into position on either a combustible
or non-combustible continuous fl at surface.
Note: Remove the top standoffs before sliding appliance
into position if using an FPS prefab enclosure.
• Level the appliance from side to side and front to back.
• Shim the appliance with non-combustible material, such
as sheet metal, as necessary.
• Bend out nailing tabs on each side.
• Keep nailing tabs fl ush with the framing.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
Upper front can be
covered with
non-combustible
material or removed
and replaced with
non-combustible
material.
NAILING TABS
Figure 5.2 Proper Positioning, Leveling and Securing of an
Appliance
CAUTION
Do NOT notch into the framing around the appliance
spacers.
Before making gas connections ensure appliance being installed is compatible with the available gas type.
Any natural or propane gas conversions necessary to meet
the appliance and locality needs must be made by a qualifi ed technician using Hearth & Home Technologies specifi ed
and approved parts.
B. Gas Pressure
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be made
following NFPA51.
WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
C. Gas Connection
Note: Have the gas supply line installed in accordance with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualifi ed installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.)
Note: A listed (and Commonwealth of Massachusetts
approved) 1/2 in. (13 mm) T-handle manual shut-off valve
and fl exible gas connector are connected to the 1/2 in.
(13 mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
Optional: A 5 ft fl exible gas line is available to those regions
which do not require black pipe to be used. See Service
Parts List (Section 13).
Note: Gas line MUST be run from right side of appliance.
WARNING
Fire Risk
Explosion Risk
Verify inlet pressures.
• High pressure may cause overfire
condition.
• Low pressure may cause explosion.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
Pressure requirements for appliance are shown in table
below.
• Purge should be performed by qualifi ed
technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such
as sparks or open fl ames.
• A small amount of air will be in the gas supply lines. When
fi rst lighting appliance it will take a short time for air to
purge from lines. When purging is complete, the appliance
will light and operate normally.
WARNING
CHECK FOR GAS LEAKS
Fire Risk
Explosion Risk
Asphyxiation Risk
• Check all fi ttings and connections.
• Do not use open fl ame.
• After the gas line installation is complete,
all connections must be tightened and
checked for leaks with a commercially
available, non-corrosive leak check
solution. Be sure to rinse off all leak check
solution following testing.
Fittings and connections may have loosened
during shipping and handling.
D. High Altitude Installations
U.L. listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 ft in the USA
and Canada.
When installing this appliance at an elevation above 2000 ft,
it may be necessary to decrease the input rating by changing the existing burner orifi ce to a smaller size. Input rate
should be reduced by 4% for each 1000 ft above a 2000 ft
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 ft in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper orifi ce size, check with the local gas utility.
If installing this appliance at an elevation above 4500 ft (in
Canada), check with local authorities.
WARNING
Fire Risk
Explosion Risk
Do NOT change the valve settings.
• This valve has been preset at the
factory.
• Changing valve settings may result in fi re
hazard or bodily injury.
• The gas valve can be accessed behind the cement
refractory panel on the right side of the fi replace.
• Lift doors out and set aside. There is a washer under each
door. Be careful not to loose those washers.
Washer
Figure 6.1 Lift Out Doors
• Remove logs if access is necessary after installation is
complete. See Section 9.C. Remove logs in reverse order
of set up.
• Remove grate if access is necessary after installation is
complete. (Refer to Section 9.B.)
• Remove two screws on side of pilot shield and remove
shield.
• Remove the inside valve access panel by lifting it up and
out.
Figure 6.4 Remove Valve Access Panel
• Use a phillips screwdriver to remove the exterior valve
access panel (remove four screws).
Figure 6.2 Remove Pilot Shield
• Use a phillips screwdriver to remove the two screws
securing the refractory retaining strip. Remove the
refractory side panel and set aside.
Figure 6.3 Loosen Refractory Retaining Strip
Figure 6.5 Remove Exterior Valve Access Panel
• Use a manometer on the lower out pressure tap. Start
up the fi replace to verify the pressure and adjust as
necessary. Reverse these steps to reassemble before log
positioning.
Note: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Elec t r ic Code ANSI / N FPA 70 - lat e s t
edition or the Canadian Electric Code, CSA C22.1.
B. Connecting to the Appliance
WARNING
Shock Risk
Explosion Risk
Do NOT wire 110V to valve.
Do NOT wire 110V to wall switch
• Incorrect wiring will damage millivolt
values.
• Incorrect wiring will override IPI safety
lockout and may cause explosion.
• Keep wire lengths short as possible by removing any
excess wire length, not to exceed 18 ft.
• Low voltage and 110 VAC voltage cannot be shared within
the same wall box.
C. Intellifi re Ignition System Wiring
• This appliance is equipped with an Intellifi re control valve
which operates on a 3 volt system.
• This appliance is supplied with a battery pack which is
located in the ON/OFF switch terminal box. A wiring
diagram is shown in Figure 7.1.
• The battery pack requires two D cell batteries (not
included). See Section 12.B. for battery replacement.
CAUTION
Battery polarity must be correct or module damage will
occur.
WARNING
Shock Risk
• Replace damaged wire with type 105° C
rated wire.
• Wire must have high temperature
insulation.
CAUTION
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
BATTERY
PAC K
ON/OFF
WALL
SWITCH
FLAME SPARKER/
SENSOR
IGNITION
MODULE
(3V)
VALV E
Figure 7.1 Intellefi re Pilot Ignition (IPI) Wiring Diagram
Before operating this appliance, have a qualifi ed
technician:
• Remove all shipping materials from inside and/or
underneath the fi rebox.
• Review proper placement of logs, rockwool, lava rock and
vermiculite.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the fl ow of combustion and ventilation air is
not obstructed (front grilles).
WARNING
Fire Risk
Burn Risk
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Do NOT operate with protective barriers open or
removed.
• Keep clothing, furniture, draperies and other
combustibles away.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this
appliance. For assistance or additional information consult
a qualifi ed installer, service agency or the gas supplier.
WARNING
Do NOT use this appliance if any part has been under
water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
exactly, a fi re or explosion may result causing property
damage, personal injury or loss of life.
A. This appliance is equipped with
an intermittent pilot ignition (IPI)
device which automatically lights
the burner. Do not try to light the
burner by hand.
B.BEFORE LIGHTING, smell all
around the appliance area for
gas. Be sure to smell next to
the fl oor because some gas is
heavier than air and will settle on
the fl oor.
WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
WARNING:
DO NOT CONNECT 110 VAC
TO THE CONTROL VALVE.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage. Refer to the owner’s information manual provided with this
appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion which are
known to the State of California to
cause cancer, birth defects, or other
reproductive harm.
Keep burner and control compartment clean. See installation and
operating instructions accompanying
appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Do not use this appliance if any part
has been under water. Immediately
call a qualifi ed service technician
to inspect the appliance and to
replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. Do not touch.
Keep children, clothing, furniture,
gasoline and other liquids having
fl ammable vapors away.
Do not operate the appliance with
panel(s) removed, cracked or broken. Replacement of the panel(s)
should be done by a licensed or
qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied
by the manufacturer, shall be used
to convert this appliance to the alternate fuel.
LIGHTING
INSTRUCTIONS
1. Turn off wall switch.
2. This appliance is equipped with an igni-
tion device which automatically lights the
burner. Do not try to light the burner by
hand.
GAS
VALVE
3. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the
fl oor. If you smell gas, STOP! Follow “B”
in the Safety Information located on the left
side of this label. If you don’t smell gas,
go to next step.
4. Turn on wall switch.
5. To light the burner, flip the ON/OFF
switch to the “ON” position. (The ON/OFF
switch may include a wall switch if so
equipped).
6. If the appliance will not operate, check
battery then follow the instructions “To
Turn Off Gas to Appliance” and call your
service technician or gas supplier.
TO TURN OFF
GAS TO APPLIANCE
1. Turn off all electric power to the appliance
if service is to be performed.
2. Flip ON/OFF switch to the “OFF” position.
Final Inspection by _________________________________
When you light the appliance, you may notice that it produces heat which does have an associated odor or smell. If
you feel this odor is excessive it may require the initial three
to four hour continuous burn on high followed by a second
burn up to 12 hours to fully drive off any odor from paint and
lubricants used in the manufacturing process. Condensation
of the glass is normal
Note: This appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help cure
the products used in the paint and logs.
CAUTION
• Prevent accidental appliance operation when not
attended.
• Unplug or remove batteries from remote switch if
absent or if appliance will not be used for an extended
period of time.
• Property damage possible from elevated
temperatures.
CAUTION
Smoke and odors are released during initial
operation.
Smoke and odors may be irritating to sensitive
individuals.
WARNING
Fire Risk
High Temperatures
Keep combustible household items away
from appliance.
Do NOT obstruct combustion and ventilation
air.
• Do NOT place combustible items on top
of or in front of appliance.
• Keep furniture, draperies away from
appliance.
Fire Risk
Keep combustible materials, gasoline and
other fl ammable vapors and liquids clear of
appliance.
• Do NOT store fl ammable materials in the
• Do NOT use gasoline, lantern fuel,
Combustible materials may ignite.
WARNING
vicinity of the appliance.
kerosene, charcoal lighter fl uid or similar
liquids in this appliance.
D. Frequently Asked Questions
IssueSolutions
Condensation on the glassThis is a result of gas combustion and temperature variations. As the appliance warms, this condensation will
Blue fl amesThis is a result of normal operation and the fl ames will begin to yellow as the appliance is allowed to burn for 20 to
Odor from applianceWhen fi rst operated, this appliance may release an odor for the fi rst several hours. This is caused by the curing of
Film on the glassThis is a normal result of the curing process of the paint and logs. Glass should be cleaned within 3 to 4 hours of
Metallic noiseNoise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced
Is it normal to see the pilot
fl ame burn continually?
disappear.
40 minutes.
the paint and the burning off of any oils remaining from manufacturing.
initial burning to remove deposits left by oils from the manufacturing process. A non-abrasive cleaner such as gas
fi replace glass cleaner may be necessary. See your dealer.
by a furnace or heating duct. This noise does not affect the operation or longevity of the fi replace.
In an Intellifi re ignition system it is normal to see the pilot fl ame, but it should turn off when ON/OFF is turned off.
In a standing pilot system the pilot will always stay on.
With proper installation, operation and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
A. Intellifi re Ignition System
SymptomPossible CausesCorrective Actions
1.The ignitor/module makes
noise, but no spark.
2.Pilots won’t light, there is
no noise or spark.
3.Pilot lights but continues
to spark, and main burner
will not ignite. (If the pilot
continues to spark after
the pilot fl ame has been
lit, fl ame rectifi cation has
not occurred.)
4.Pilot sparks, but pilot will
not light.
A.Incorrect wiring.Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to the
B.Loose connections or
electrical shorts in the
wiring.
C.Ignitor gap is too large.Verify gap of ignitor to pilot hood. The gap should be approximately .17 in. or 1/8 in.
D.Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I”
A.Transformer installed
incorrectly.
B.A shorted or loose
connection in wiring
confi guration or wiring
harness.
C.Improper wall switch
wiring.
D.Module not grounded.Verify black ground wire from module wire harness is grounded to metal chassis of
E.Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I”
A.A shorted or loose
connection in sensor rod.
B.Poor fl ame rectifi cation or
contaminated sensor rod.
C.Module is not grounded.Verify that module is securely grounded to metal chassis of appliance. Verify that the
D.Damaged pilot assembly
or dirty sensor rod.
E.Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I”
A.Correct gas supply.Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading is
B.Ignitor gap is too large.Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in.
C.Module is not grounded.Verify module is securely grounded to metal chassis of appliance.
D.Module voltage output/
valve/pilot solenoid ohms
readings.
correct terminals on the module and the pilot assembly. Reversed wires at the module
may cause the system to make a sparking noise, but the spark may not be present at
pilot hood.
Verify there are no loose connections or electrical shorts in wiring from module to
pilot assembly. The rod closest to the pilot hood should be ignitor. Verify connections
underneath pilot assembly are tight; also verify the connections are not grounding out
to the metal chassis, pilot burner, pilot enclosure, mesh screen if present, or any other
metal object.
from module. Place ON/OFF rocker switch or wall switch in ON position. Hold ground
wire about 3/16 in. away from “I” terminal on module. If there is no spark at “I” terminal,
module must be replaced. If there is a spark at “I” terminal, module is fi ne. Inspect pilot
assembly for shorted sparker wire or cracked insulator around electrode.
Verify that transformer is installed and plugged into module. Check voltage of
transformer under load at space connection on module with ON/OFF switch in ON
position. Acceptable readings of a good transformer are between 3.2 and 2.8 volts AC.
Remove and reinstall the wiring harness that plugs into module. Verify there is a tight
fi t. Verify pilot assembly wiring to module. Remove and verify continuity of each wire in
wiring harness.
Verify wall switch is wired correctly.
appliance.
from module. Place ON/OFF rocker switch or wall switch in ON position. Hold ground
wire about 3/16 in. away from “I” terminal on module. If there is no spark at “I” terminal
module must be replaced. If there is a spark at “I” terminal, module is fi ne. Inspect pilot
assembly for shorted sparker wire or cracked insulator around electrode.
Verify all connections to wiring diagram in manual. Verify connections underneath pilot
assembly are tight. Verify connections are not grounding out to metal chassis, pilot
burner, pilot enclosure or screen if present, or any other metal object.
Verify fl ame is engulfi ng sensor rod. If the pilot assembly does not have a ground
strap, consider installing one to increase fl ame rectifi cation. Verify correct pilot orifi ce
is installed and inlet gas specifi cations are met. Flame carries rectifi cation current, not
the gas. If fl ame lifts from pilot hood, the circuit is broken. A wrong orifi ce or too high
an inlet pressure can cause pilot fl ame to lift. The sensor rod may be contaminated.
Clean sensor rod with emery cloth.
wire harness is fi rmly connected to module.
Verify that ceramic insulator around the sensor rod is not cracked, damaged, or loose.
Verify connection from sensor rod to white sensor wire. Clean sensor rod with emery
cloth to remove any contaminants that may have accumulated on sensor rod. Verify
continuity with a multimeter with ohms set at lowest range.
from module. Place ON/OFF rocker switch or wall switch in ON position. Hold ground
wire about 3/16 in. away from “I” terminal on module. If there is no spark at “I”
terminal, module must be replaced. If there is a spark at “I” terminal, module is fi ne.
Inspect pilot assembly for shorted sparker wire or cracked insulator around electrode.
within acceptable limits, inlet pressure must not exceed 14 in. w.c.
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualifi ed
service technician should perform an appliance check-up at the beginning of each heating season.
Maintaining and Servicing the Appliance
WARNING
Risk of injury or property damage
Before servicing:
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After Servicing:
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for
servicing.
WARNING
Annual inspection by qualified technician
recommended.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass
seal.
• Obstructions of combustion and ventilation
air.
• Condition of logs.
• Condition of fi rebox.
• Burner ignition and operation.
• Burner air shutter adjustment.
• Gas connections and fi ttings.
• Obstructions of termination cap.
Clean:
• Glass.
• Air passageways, grilles, control
compartment.
• Burner, burner ports.
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
CAUTION
Handle glass assembly with care.
Note: Clean glass after initial 3-4 hours
operation. Longer operation without
cleaning glass may cause a permanent
white fi lm on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming
doors.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on
white fi lm.
• Do NOT clean glass when it is hot.
• Turn off appliance after 3-4 hours of
operation and ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate
appliance for an additional 12 hours.
• The valve can be accessed through the valve access panel
on the right side of the fi replace.
• Lift doors out and set aside.
• Remove grate and pilot shield (see Figure 6.2).
• Remove the inside valve access panel by lifting it up and
out.
Figure 12.4 Remove Valve Access Panel
• Using a phillips screwdriver remove the exterior valve
access panel.
Figure 12.2 Lift Out Doors
• Use a phillips screwdriver to remove the right refractory by
removing the two screws securing the refractory retaining
strip. Remove the refractory side panel and set aside.
Figure 12.3 Loosen Refractory Retaining Strip
Figure 12.5 Remove Exterior Valve Access Panel
• Turn the gas ball valve off and disconnect the gas line after
the ball valve by loosening the fl are nut using a 13/16 in.
and a 15/16 in. wrench.
Logs1. Inspect for broken, damaged or missing logs. Replace as necessary.
Firebox1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
Burner ignition and
operation
Remote controls1. Verify operation of remote.
1. Inspect for scratches and nicks that can lead to breakage when exposed to heat.
2. Verify no obstructions to airfl ow through the louvers.
3. Verify proper clearance to combustible household objects is maintained.
1. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
2. Confi rm there is no damage to glass or glass frame. Replace as necessary.
3. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact and
operating properly. Replace as necessary.
4. Clean glass using a nonabrasive cleaner such as Brasso®. Replace glass assembly if severely coated with
silicate deposits that cannot be removed.
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
2. Verify correct log placement and no fl ame impingement causing sooting. Correct as necessary.
2. Replace appliance is fi rebox has been perforated.
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace rockwool with new dime-sized and shaped pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other fl ame problems.
6. Verify air shutter is clear of dust and debris.
7. Inspect orifi ce for soot, dirt or corrosion.
8. Verify manifold and inlet pressures. Adjust regulator as required.
9. Inspect pilot fl ame strength. Clean or replace orifi ce as necessary.
10. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with emery cloth
or replace as required.
11. Verify millivolt output. Replace as necessary.
2. Replace batteries in remote transmitters and battery-powered receivers.
3. If appliance will not be used for a long period of time, verify batteries have been removed from battery back-up
in IPI systems to prevent premature battery failure or leaking.
The limited warranty will not become effective until you have mailed the completed warranty card to:
Hearth & Home Technologies Inc., A DIVISION OF HNI
20802 Kensington Blvd., Lakeville, MN 55044.
This card must be mailed within sixty days of the fireplace installation.
Subject to the conditions set forth herein, HEARTH & HOME TECHNOLOGIES INC. (HHT) extends the following
limited warranty with respect to your Heat & Glo LifeStyle Collection fireplace, excluding accessories, chimney components and glass doors.
If HHT is satisfied that any part or portion of the fireplace covered by this warranty is defective in material or workmanship under normal use and service as described in the operating instructions, HHT will take the following
actions:
1. Within the first five (5) years from the date of installation, HHT shall, at its option, replace or repair any
such defect in material or workmanship, at HHT’s expense. HHT SHALL NOT BE RESPONSIBLE
FOR ANY OTHER LABOR COSTS, OR EXPENSES, INCLUDING INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
2. During the sixth (6th) through the tenth (10th) years after the date of installation, HHT shall supply
replacement parts or parts at no charge, but SHALL NOT BE RESPONSIBLE FOR ANY LABOR,
TRANSPORTATION, OR OTHER INDIRECT DAMAGES.
3. During the eleventh (11th) through the fifteenth (15th) years after date of installation, HHT will send to
you, FOB its factory, replacement parts (if available) at the current minimum wholesale price, but HHT
SHALL NOT BE RESPONSIBLE FOR ANY LABOR, TRANSPORTATION OR OTHER INDIRECT
DAMAGES.
4. During the first six (6) months after installation, HHT shall, at its option, replace or repair the glass
doors and any electrical components, if operation is faulty. (This does not include glass panels broken
during shipment, misuse or careless handling.) After the first six (6) months, HHT will sell to you, FOB
its factory, replacement parts at the current list price, but HHT SHALL NOT BE RESPONSIBLE FOR
ANY LABOR, TRANSPORTATION OR OTHER INDIRECT DAMAGES. IF GLASS DOORS OTHER
THAN FACTORY DOORS ARE USED ALL WARRANTY AND LIABILITY ON THE FIREPLACE IS
VOIDED.
HHT may discharge its entire warranty liability by refunding the price of the product.
Products made by other manufacturers, sold with the fireplace or thereafter are not covered by this limited warranty.
This limited warranty will be void if the fireplace is not installed according to the installation instructions. The limited
warranty also is void if the fireplace is not operated, at all times, according to the operating instructions furnished.
The limited warranty will also be void if the fireplace is removed from the place originally installed.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, AND NO IMPLIED WARRANTIES SHALL APPLY TO THE FIREPLACE AFTER THE ABOVE LIMITED WARRANTY HAS EXPIRED.
In states that do not allow limitations on how long implied warranty lasts, or do not allow exclusion of indirect damages, those limitations or exclusions may not apply to you. You may also have additional rights not covered in this
limited warranty.
HHT reserves the right to make changes at any time, without notice, in design, material, specifications and prices
and the right to discontinue styles and products.