Breville Dual Boiler BES920 Instruction Booklet

www.breville.com.au

Breville is a registered trademark of Breville Pty. Ltd. A.B.N. 98 000 092 928.

Copyright Breville Pty. Ltd. 2013.

Due to continued product improvement, the products illustrated/photographed

in this brochure may vary slightly from the actual product.

BES920 Issue - B13

Australian Customers
Mail: PO Box 22

Botany NSW 2019
AUSTRALIA

Phone: [phone]
Fax: [phone]
Email:

Customer Service:

[e-mail]

New Zealand Customers
Mail: Private Bag 94411

Botany Manukau 2163
Auckland NEW ZEALAND

Phone:

0800 273 845

Fax: [phone]
Email:

Customer Service:

[e-mail]

Breville Customer Service Centre

BES920

the Dual Boiler

™

Instruction Booklet

3

CONGRATULATIONS

on the purchase of your new

Breville product

CONTENTS

4 Breville recommends safety first

8 Know your Breville product

12 Operating your Breville product

26 Coffee making tips & preparation

30 Care & cleaning

36 Troubleshooting

42 Coffees to try

4 5

PAge heAder..... PAge heAder.....

BREVILLE RECOMMENDS SAFETY FIRSTBREVILLE RECOMMENDS SAFETY FIRST

5

At Breville we are very safety conscious. We design and manu­facture consumer products with the safety of you, our valued
customer, foremost in mind. In addition we ask that you exercise
a degree of care when using any electrical appliance and adhere
to the following precautions.

FOR ALL ELECTRICAL
APPLIANCES

• Carefully read all
instructions before
operating and save for
future reference.

• Remove any packaging
material and promotional
labels or stickers before
using the Breville for the
first time.

• To eliminate a choking
hazard for young children,
remove and safely discard
the protective cover fitted
to the power plug of this
appliance.

• Do not place the product
near the edge of a bench
or table during operation.
Ensure the surface is level,
clean and free of water and
other substances.

• Do not let the cord hang
over the edge of a bench or
table, or become knotted.
Keep away from hot gas or
electric burner, or where it
could touch a heated oven.

• This appliance can be
used by children aged from
8 years and above if they
have been given supervision
or instruction concerning
use of the appliance in a
safe way and understand the
hazards involved. Cleaning
and user maintenance shall
not be made by children
unless they are aged from
8 years and above and
supervised. Keep the
appliance and its cord out
of reach of children aged
less than 3 years.

• Appliances can be used
by persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
understand the hazards
involved.

• Children shall not play with
the appliance.

• Regularly inspect the
supply cord, plug and actual
appliance for any damage.
If found damaged in any
way, immediately cease
use of the appliance and
return the entire appliance
to the nearest authorised
Breville Service Centre for
examination, replacement
or repair.

• Keep the appliance and
accessories clean. Follow
the cleaning instructions
provided in this book. Any
procedure not listed in
this instruction booklet
should be performed at an
authorised Breville Service
Centre.

• The installation of a
residual current device
(safety switch) is
recommended to provide
additional safety protection
when using electrical
appliances. It is advisable
that a safety switch with a
rated residual operating
current not exceeding
30mA be installed in the
electrical circuit supplying
the appliance. See your
electrician for professional
advice.

IMPORTANT SAFEGUARDS

6 7

PAge heAder.....

BREVILLE RECOMMENDS SAFETY FIRST

SPECIFIC INSTRUCTIONS
FOR BES920 DUAL BOILER

• This appliance is
recommended for household
use only. Do not use this
appliance for other than its
intended use. Do not use in
moving vehicles or boats.
Do not use outdoors.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored
always switch Off the

espresso machine by
pressing the Power button
to Off, switch Off at the
power outlet and unplug.

• Ensure the product is
properly assembled before
first use.

• Do not use any other
liquid apart from cold
mains/town water. We do
not recommend the
use of highly filtered,
de-mineralised or distilled
water as this may affect the
taste of the coffee and how
the espresso machine is
designed to function.

• Ensure the portafilter is
firmly inserted and secured
into the group head before
starting an extraction.
Never remove the portafilter
during the brewing process.

• Do not leave the product
unattended when in use.

• Do not touch hot surfaces.
Allow the product to cool
down before moving or
cleaning any parts.

• Use caution when operating
machine as metal surfaces
are liable to get hot during
use.

• Use caution when using the
de-scale feature as hot steam
may be released. Before
de-scaling, ensure drip tray
is inserted. Refer to ‘Care
& Cleaning’ on page 31 for
further instructions.

SAVE THESE
INSTRUCTIONS

7

9

KNOW

your Breville product

FEATURES OF YOUR BREVILLE PRODUCT

TRIPLE HEAT SYSTEM

Dual Stainless Steel Boilers

Dedicated espresso and steam boilers for
simultaneous milk texturing and espresso
extraction at the optimum temperature.

Actively Heated Group Head

Commercial 58mm group head with
embedded element for optimal thermal
stability during extraction.

PRECISION CONTROL

Electronic PID Temperature Control

Electronic temperature control
delivers precise water temperature to
+/- 1°C for optimum espresso flavour.
Programmable.

Regulated Extraction Pressure

Over pressure valve (OPV) limits maximum
pressure for optimal espresso flavour.

Low Pressure Pre-Infusion

Gradually increases water pressure to gently
expand grinds for an even extraction.
Programmable.

Dual Pumps

Dedicated espresso and steam boiler
pumps help maintain constant pressure
throughout extraction.

Programmable Shot Temp

Allows user to adjust water temperature to
achieve optimal espresso flavour.

ADDITIONAL FEATURES

LCD Interface

Displays current settings and simplifies
programming functions.

High Volume Instant Steam

Dedicated 950ml steam boiler delivers
instant and continuous steam.

Commercial Steam Wand

Stainless steel 360° swivel-action steam
wand with 3 hole tip for a silkier texture.

Volumetric Control

Manual or programmed 1 & 2 cup shot
volumes. Programmable for either duration
or volume.

Instant Hot Water

Dedicated Hot Water outlet for making
long blacks or pre-heating cups.

58mm Full Stainless Steel Portafilter

Helps to promote a more even extraction
and is easier to clean.

Shot Clock

Displays duration of the espresso shot
being extracted.

10 11

KNOW YOUR BREVILLE PRODUCT

G

H

E
F

C
D

B

A

I

J

K

L

M

N

O

Q

P

A

A. Top fill 2.5 litre removable water tank

with integrated water filter and backlit
level indicator.

B. POWER button
C. Backlit LCD interface displays current

settings and simplifies programming
functions.

D. MENU access and DISPLAY mode

buttons

E. Espresso pressure gauge monitors

extraction pressure.

F. Integrated & removable 58mm tamper
G. Actively heated 58mm group head with

embedded element for thermal stability
during extraction.

H. 58mm full stainless steel portafilter
I. Convection heated 6 cup warming tray
J. Manual and programmable 1 & 2 cup

volume controls

K. Easy to operate steam lever for instant

and continuous steam.

L. Dedicated hot water outlet delivers

instant hot water for long blacks &
pre-heating cups.

M. 360° swivel action steam wand

with 3 hole tip for a silkier texture.

N. De-scale access point
O. Integrated tool storage tray
P. Drop down swivel foot for

easy manoeuvrability.

Q. Removable drip tray with Empty Me!

indicator.

NOT SHOWN

15 bar Italian pump
Dual stainless steel boilers
Electronic PID temperature control
Over pressure valve
Low pressure pre-infusion
Power save mode powers down and

switches machine off.

Safety thermal cut-out protection

KNOW YOUR BREVILLE PRODUCT

Y

X

R

T

S

U

V

W

Z

ACCESSORIES

R. Stainless steel frothing jug
S. Single wall filter baskets (1 & 2 cup)
T. Dual wall filter baskets (1 & 2 cup)
U. Water hardness test strip
V. Allen key
W. Cleaning disc
X. Espresso cleaning tablets
Y. Cleaning tool
Z. Razor™ precision dosing tool

LCD INTERFACE

Display Modes

• Shot Temp

• Shot Clock Timer

• Clock

Programmable Functions

• Shot Temp

• Shot Volume - 1 & 2 cup

• Pre-Infusion

• Auto Start

13

OPERATING

your Breville product

OPERATING YOUR BREVILLE PRODUCT

WARNING

Both the STEAM LEVER and HOT
WATER dial must be in the CLOSED
position for the machine to enter
START UP mode.

BEFORE FIRST USE

Machine Preparation

Remove and discard all labelling and
packaging materials attached to your
espresso machine. Ensure you have
removed all parts and accessories before
discarding the packaging.

Clean parts and accessories (water tank,
portafilter, filter baskets, jug) using warm
water and a gentle dish washing liquid and
rinse well.

The water filter located inside the water tank
will need to be removed before washing the
water tank.

Conditioning the Water Filter

• Remove filter from the plastic bag and

soak in a cup of water for 5 minutes.

• Rinse filter under cold running water.

• Wash the stainless steel mesh in

the plastic filter compartment with
cold water.

• Insert the filter into the filter holder.

• Set Date Dial 2 months ahead.

• To install filter, push down to lock

into place.

• Slide the water tank into position and

lock into place.

NOTE

To purchase filters contact Breville
Customer Service Centre
AUS 1300 139 798 NZ 0800 273 845
or visit www.breville.com.au

FIRST USE

Initial Start Up

• Fill tank with cold tap water.

• Dip Water Hardness Test Strip into

water tank for 1 second & set aside.

• Check Steam Lever and Hot Water dial

are in the CLOSED position.

• Press POWER On.

• A pumping sound will be heard

indicating empty boilers are being
filled with water for the first time.

• Machine will prompt you to set water

hardness. Refer for test strip for your
water hardness. Use the Arrow UP or
Arrow DOWN keys to select water
hardness 1–5. Press Menu to set.
Machine will beep to confirm selection.

• Machine will reach operating temperature

and go into STANDBY mode.

Flushing The Machine

When the machine has reached STANDBY
mode, run the following 3 steps:

1. Press 2 Cup button to run water

through group head.

2. Run Hot Water for 30 seconds.

3. Activate Steam for 10 seconds.

TIP

You can manoeuvre your machine
about the bench using the drop down
swivel foot located under the drip tray.