This manual is proprietary to Brady Worldwide, Inc. (hereafter “Brady”), and may be revised from time
to time without notice. Brady disclaims any understanding to provide you with such revisions, if any.
This manual is copyrighted with all rights reserved. No portion of this manual may be copied or
reproduced by any means without the prior written consent of Brady.
While every precaution has been taken in the preparation of this document, Brady assumes no liability
to any party for any loss or damage caused by errors or omissions or by statements resulting from
negligence, accident, or any other cause. Brady further assumes no liability arising out of the
application or use of any product or system described, herein; nor any liability for incidental or
consequential damages arising from the use of this document. Brady disclaims all warranties of
merchantability of fitness for a particular purpose.
Brady reserves the right to make changes without further notice to any product or system described
herein to improve reliability, function, or design.
Trademarks
M211 is a trademark of Brady Worldwide, Inc.
Microsoft, Windows, Excel, Access and SQL Server are registered trademarks of Microsoft
Corporation.
All brand or product names referenced in this manual are trademarks (™) or registered trademarks (
of their respective companies or organizations.
Brady Worldwide, Inc.
6555 West Good Hope Road
Milwaukee, WI 53223
bradyid.com
M211 User Manual ii
Page 3
Brady Warranty
Our products are sold with the understanding that the buyer will test them in actual use and determine
for themself the adaptability to their intended uses. Brady warrants to the buyer that its products are
free from defects in material and workmanship, but limits its obligation under this warranty to
replacement of the product shown to Brady’s satisfaction to have been defective at the time Brady sold
it. This warranty does not extend to any persons obtaining the product from the buyer.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON BRADY’S PART.
UNDER NO CIRCUMSTANCES WILL BRADY BE LIABLE FOR ANY LOSS, DAMAGE, EXPENSE
OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING IN CONNECTION WITH THE USE, OR
INABILITY TO USE, BRADY’S PRODUCTS.
Safety and Environment
Please read and understand this manual before using the M211 printer for the first time. This manual
describes all of the main functions of the M211 printer.
M211 User Manual iii
Page 4
Technical Support and Registration
Contact Information
For repair or technical assistance, locate your regional Brady Technical Support office by going to:
•
United States: bradyid.com/techsupport
•Canada:
•
Mexico: bradyid.com.mx/es-mx/contacto
•Latin America:
•
Europe: bradyeurope.com/services
•
Australia: bradyid.com.au/technical-support
•
Asia Pacific: brady.co.uk/landing-pages/global-landing-page
Registration Information
To register your printer go to:
•
bradycorp.com/register
Return
If for any reason you need to return the product, please contact Brady Technical Support for return
information.
bradycanada.ca/contact-us
bradylatinamerica.com/es-mx/soporte-técnico
Document Conventions
When using this document, it is important that you understand the conventions used throughout the
manual.
•All user actions are indicated by
•References to menus, windows, buttons and screens are indicated by
M211 User Manual iv
Bold
text.
Italicized
text.
Page 5
Contents
1 • Introduction
System Specifications............................................................................................... 1
Physical and Environmental Characteristics .........................................................2
Proximity Range for Bluetooth ..............................................................................2
2 • Setup
What’s in the Box....................................................................................................... 3
Save the Packaging ..............................................................................................3
Print labels with the Brady Express Labels mobile app and the M211 label printer. The M211 printer
includes the following features:
•Withstands a 6 ft. (1.8 m) drop.
•Crush resistant to 250 lbs (113.4 kg).
•Military-grade shock resistance.
•Uses M21 series print cartridges.
•Automatic label cutter.
•Bluetooth® Low Energy 5.0 enabled.
•Compact and lightweight at 1.2 lbs (0.5 kg).
•Prints 100 labels per day.
•Internal lithium ion battery.
System Specifications
The M211 printer has the following specifications:
•Weight 1.2 lbs (0.54 kg) (with label cartridge).
•Thermal transfer print mechanism, 203 dpi.
•Print width: 0.63" (16 mm) maximum.
•Print length for labels: 36” (914 mm) maximum.
•Liner width: 0.875" (22.2 mm) maximum.
•Label widths from 0.235" (6.4 mm) through 0.75" (19 mm).
•Minimum label height: 0.236" (5.99 mm).
•Prints up to 300 labels per battery charge.
•Print speed: up to 0.6 in/sec (15.2 mm/sec)
•Internal lithium ion battery, 1100 mAh
M211 User Manual1
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System Specifications
Physical and Environmental Characteristics
The M211 printer has the following physical and environmental characteristics:
PhysicalU.S. UnitsMetric Units
Dimensions3.7” L x 5.4” W x 4” H94 x 137 x 102 mm
Weight (with label supply and ribbon)1.2 lbs 0.54 kg
Note: The table below refers to the M211 printer only. Consumable performance may vary.
EnvironmentalOperationStorage
Introduction
Temperature (Printer)
Note: Prolonged exposure of
the printer to direct sunlight is
not recommended.
Relative Humidity (Printer)20% to 90% (non-
40° to 110° F (4° to 43° C)
The AC adapter is rated at
a maximum temperature
of 104° F (40° C).
condensing)
0° to 110° F (-18° to 43° C)
10% to 90% (noncondensing)
Proximity Range for Bluetooth
The M211 printer should be within 65 ft (19.8 m) of the device to pick up the Bluetooth signal.
M211 User Manual2
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2Setup
North America
Asia Pacific, AustraliaEurope, Middle East, Africa
What’s in the Box
The following items are included in the standard M211
package:
•
M211
printer with internal battery. (Battery is not
accessible. Contact Brady Technical Support for
service.)
•AC adapter
•USB-C cable for use with power adapter
•USB C to A coupler
•Label cartridge M21-750-499
•Quick Start Guide
Save the Packaging
Save the packaging surrounding your M211 printer in case you have to ship the printer and
accessories back to the supplier.
CAUTION! If shipping the printer, consult with your transportation carrier for
state, federal, municipal, and international shipping regulations
regarding the lithium ion battery contained in the printer.
M211 User Manual3
Page 10
Registration
1
2
3
4
5
6
7
8
10
9
Register your printer online at www.bradycorp.com/register and receive free product support and
updates!
Printer Components
Setup
Printer Components
Cartridge bay with cartridge6Error indicator
1
Label exit7Battery indicator
2
Eject button8Bluetooth indicator
3
USB charging port
4
Lock lever
5
Cut button
9
Power button and Bluetooth reset
10
M211 User Manual4
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Power and Battery
Power is supplied to the M211 printer from an internal lithium ion battery, or from an AC or USB power
adapter.
WARNING! To prevent risk of fire, electrical shock, explosion, or damage, read
Power and Battery
below.
•Do not expose the printer to temperatures above 110oF
o
C).
(43
•Do not disassemble, mistreat, or attempt to replace
components in the printer.
•Do not incinerate the printer. Keep the printer away from heat
sources.
•Keep the printer away from water.
•Never lay objects on top of the printer.
•Store the printer in a cool, dry place.
•The printer must be recycled or disposed of properly according
to federal, state, and municipal regulations.
Setup
Power Adapter
The printer can be powered and charged through an AC/DC power adapter or by plugging into a USB
port on a laptop or in a vehicle. When the adapter is plugged in, it is also charging the battery.
Note: For best results use the USB to AC wall adapter that came with the printer. This adapter
provides at least 15 W. The printer will take longer to charge with an adapter that is less than
15 W. Also, charging from a USB type A port generally provides less than 15 W and thus may
not charge as well.
For rapid charging, use the AC adapter to plug the printer into a wall outlet.
Catalog NumberRegion
M211-ACNorth America
M211-EU-UK-US-ACEurope, Middle East, Africa
M211-APAC-ACAsia-Pacific
M211 User Manual5
Page 12
Setup
1
2
3
4
5
1
2
3
4
5
6
1
2
3
Power and Battery
North AmericaEurope, Middle East,
USB-C cable
1
USB C to A coupler
2
AC wall adapter with type A
3
plug
Charging the Battery Before Initial Use
Fully charge the internal lithium ion battery before running the printer on battery.
1. Plug the printer into a power outlet. (For details see “Charging the Printer” on page 7.)
2. Charge for 2.5 hours. The battery light on the printer pulses green while charging and lights
solid green when completely charged.
Asia-Pacific, Australia
Africa
USB-C cable
1
USB C to A coupler
2
AC wall adapter with type A
3
plug
Type C plug
4
Type G plug
5
USB-C cable
1
USB C to A coupler
2
AC wall adapter with type A
3
plug
Type C plug
4
Type G plug
5
Type I plug
6
M211 User Manual6
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Charging the Printer
To plug the printer in to an electrical outlet:
1. Insert one end of the USB-C cable into the USB port on the printer.
2. Insert the other end of the USB-C cable into the USB-C port on the AC adapter.
Setup
Power and Battery
3. Use the appropriate plug for your region.
•
North America:
•
Europe, Middle East, and Africa:
plug the adapter into an electrical outlet.
•
Asia-Pacific:
an electrical outlet.
M211 User Manual7
Plug the AC adapter into an electrical outlet.
Attach the type C or G plug to the AC adapter and then
Attach the type C, G, or I plug to the AC adapter and then plug the adapter into
Page 14
Power and Battery
To plug the printer in to a USB-A port:
1. Insert one end of the USB-C cable into the USB port on the printer.
2. Insert the other end of the USB-C cable into the USB C port on the USB C to A coupler.
Setup
3. Plug the USB coupler into a USB-A port on a computer or in a vehicle.
Power On
To turn the printer on or off:
1. Press the power button.
M211 User Manual8
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Automatic Shut Down
To conserve battery charge, the printer automatically turns off after a period of inactivity. Use the
Express Labels mobile app to set the inactive time, see “Shutdown” on page 10.
Hard Boot
To force the printer to restart if it becomes unresponsive, hold the power button down for fifteen
seconds. The battery and Bluetooth lights will come on when the printer has restarted.
Software for Creating Labels
Compatible Devices
The mobile device operating system must be one of the following:
•Android 6.0 or higher
•Apple iOS 10.0 or higher
Setup
Software for Creating Labels
The mobile device must support Bluetooth® 4.2 or higher.
Installing Software
Install the Brady Express Labels app on your mobile device, set up the connection to the printer, then
use the software to design labels and send them to the printer.
Note: An SDK (software developer kit) is available if you wish to use other software with the M211
printer. For contact information see the Brady software programming and integration website.
To get started:
1. Download the Brady Express Labels app from the Apple® App Store or the Google Play™
store.
2. Connect to the printer. See “Connecting the Printer” on page 9.
3. Configure settings. See “Printer Settings” on page 10.
4. Create labels and print.
Connecting the Printer
To connect the printer to a mobile device via Bluetooth:
1. Turn on the printer. See “Power On” on page 8. Bluetooth is automatically on when the printer
is on.
M211 User Manual9
Page 16
2. Open the Express Labels app on your mobile device. The
software detects the new printer. Change the printer name if
desired and tap the control to connect the printer.
Disconnecting
If you need to disconnect a device, hold the power button on the printer for five seconds until the
Bluetooth light begins blinking.
Printer Settings
All settings are configured in the Express Labels mobile app. Most settings (like language and
measurement units) are software-wide and not specific to one printer model. The only settings that you
may wish to change for the M211 printer are the shutdown time and the printer name. These settings
are not retained on the printer. Another user connecting to the printer will start with the default settings.
Shutdown
Setup
Printer Settings
In order to save power, the printer can shut down after a period of inactivity. The default setting is to
shut down after 30 minutes of inactivity.
To set the inactive period, open a label file for the M211 printer and tap the gear icon for a list of
properties.
Printer Name
The printer name is the printer model and serial number. You may wish to use a more descriptive
name in the Express Labels app.
If you wish to change the printer name, open the list of printers in the Express Labels app and tap the
more menu for an option to rename the printer.
Loading Cartridges
The M211 printer uses M-21 series cartridges which combine the ribbon and labels in
one cartridge. Only use cartridges that have the Brady Authentic logo.
Brady cartridges come equipped with smart-cell technology that enables the printer and
Brady labeling software to recognize the type of label and automatically set many label
formatting details.
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Page 17
Loading Cartridges
Locked
Unocked
To load cartridges:
1. Turn the locking lever counterclockwise to unlock the cartridge. Cartridges can be loaded with
the power on or off.
2. Push the eject button on the back of the printer.
Setup
3. Lift the cartridge out of the printer.
4. Place a new cartridge in the bay and push down until the cartridge snaps into place.
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Recycling the Cartridge
5. Turn the locking lever clockwise to lock the cartridge.
If the cartridge is empty, recycle according to local regulations. (See “Recycling the Cartridge” on page 12 for more information on recycling cartridges.)
Setup
Store the cartridge in a cool, dry place.
WARNING! Please note that the cartridge bay contains parts and assemblies
that may be susceptible to damage by Electrostatic Discharge
(ESD). When loading or unloading a cartridge, care must be taken
so that devices are not damaged.
Recycling the Cartridge
Cartridges need to be recycled in accordance with local regulations. Before recycling, the used
cartridges must be pulled apart to release the individual components. These various components must
then be recycled in the correct recycling bins.
Materials
•1/4-inch blade flathead screwdriver
•Safety Glasses
•Safety Gloves
CAUTION! Always wear personal protective equipment when dismantling a
ribbon or label cartridge.
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Recycling the Cartridge
Dismantling the Cartridge
To dismantle the cartridge:
1. Using the flathead screwdriver, pry off the smart cell on the bottom of the cartridge by placing
the screwdriver blade under a corner of the smart cell and lifting up.
The chip is glued on and should release fairly easy.
2. Starting at the narrow end of the cartridge, insert the flathead screwdriver into the seam of the
cartridge, then twist the screwdriver slightly to loosen the two outside pieces of housing.
Repeat at various points around the seam.
Setup
M211 User Manual13
Page 20
Recycling the Cartridge
3. Separate the top of the housing from the base.
4. Pull up on any unused media (labels) to remove it from the cartridge housing.
Setup
5. Turn the base of the cartridge upside down and shake gently. Most of the components will fall
out of the cartridge. If not, unhook and pull the components away from the housing.
6. Unwind and detach the ribbon from its spools.
M211 User Manual14
Page 21
Recycling the Cartridge
Smart cell
Large and
small springs,
washers
Housings and
retaining arm
Plastic washers and spacers
Recycling Components
These components should be removed from the cartridge and recycled according to the following
guidelines.
Setup
ComponentMaterialRecycle Bin
Housings and retaining armPolycarbonate (PC)#7 Plastics
Large and small springs,
washers
Smart cellElectronicElectronic waste
Plastic washers and spacersMylar#1 PETE
Metals #40 Metals
M211 User Manual15
Page 22
Accessories
The following accessories are available for the M211 printer and can be purchased separately from
your distributor:
*The appropriate adapter set for your region comes with the printer, but you can purchase adapter sets
for other regions.
Hard-sided carrying case
(M211-HC)
AC adapter set for Europe,
the Middle East, and Africa
(
M211-EU-UK-US-AC
)*
Power Brick
(M211-POWER)
AC adapter set for Asia-
Pacific and Australia
(M2111-APAC-AC)*
M211 User Manual16
Page 23
Accessories
Magnet
Use the magnet accessory, purchased separately, to attach the printer to magnet-receptive metal
surfaces such as panels and I-beams.
WARNING! The magnet accessory contains a neodymium magnet.
• Strong magnets may interfere with proper operation of heart pacemaker,
defibrillator, insulin pump, or other medical devices. Keep magnets a sufficient
distance from anyone wearing these devices.
• Do not use magnets in explosive atmospheres.
• Do not give children strong magnets (especially neodymium). Keep this
product out of the reach of children.
• Many magnets are brittle and may shatter if they “jump” together or jump onto
a steel surface. Always wear eye protection if this is likely to happen.
• Analog watches, televisions, and computer monitors can be permanently
damaged by placing magnets near them.
• Strong magnets may affect or interfere with sensitive electronic instruments
and navigation equipment. Always keep magnets a sufficient distance from
such devices.
• Magnets can destroy information stored on magnetic media such as credit
cards, tape drives, and computer hard drives. To preserve your data, keep
these and other magnetic media away from the product.
Setup
Dispose in accordance with federal, state, and local regulations.
To attach the magnet accessory to the printer:
1. Slide the magnet keeper plate off of the magnet.
M211 User Manual17
Page 24
Accessories
2. Position the magnet accessory on the back of the printer so that the screw holes line up.
3. Screw in the two screws that come with the magnet to affix it to the printer.
Setup
M211 User Manual18
Page 25
3Getting Started
Bluetooth
Battery
Error
CutPower
Controls and Status
A panel on top of the printer contains the power and cut buttons and three status lights.
Additional status information, such as remaining material in the cartridge, can be found in the Brady
Express Labels app.
Power
The power button can turn the printer on, reboot, or disconnect from a device depending on how long
you hold it.
•Tap: Turns the printer on or off.
•5 seconds: Resets the Bluetooth allowing a new mobile device to connect.
•15 seconds: Reboots the printer.
Cut
Cutting occurs automatically depending on the cut setting in the label file. To manually cut, press the
cut button on the printer.
Bluetooth
The Bluetooth status light has the following meanings:
•Pulsing light: The printer is broadcasting a Bluetooth signal for pairing.
•Solid light: The printer is paired with a mobile device.
Only one mobile device can be connected at a time.
To disconnect from a device, hold the power button on the printer for five seconds. The Bluetooth light
pulses to indicate that the printer is looking for a device to connect to.
M211 User Manual19
Page 26
Battery
The battery status light has the following meanings:
•Pulsing green: Charging
•Green: 51-100% charge remaining, or charging completed
•Orange: 21-50% charge remaining
•Red: 11-20% charge remaining
•Flashing red: Less than 10% charge remaining
Error
The error light has the following meanings:
Getting Started
Creating Labels
•Flashing orange: There is a critical error that prevents printing.
the connected device to see the specific error message. For help correcting the error, see “Error Messages” on page 28.
•Solid orange: A non-critical error has occurred. You may dismiss the message in the Express Labels
app and continue printing.
Creating Labels
Create label files using the Brady Express Labels app. When you first create a label file, you specify
the printer. This allows the software to provide features specific to your printer. Also, the software
automatically detects the cartridge installed in the printer. See “Software for Creating Labels” on page 9.
Printing
Before printing, you must use a software program to create labels. See “Software for Creating Labels”
on page 9.
To print labels:
Open the Express Labels app on
1. Make sure the printer is on and the cartridge is locked.
2. On the mobile device, open the label file.
3. Tap the print button in the software.
The software sends the labels to the printer.
If a print job is interrupted, for instance when the cartridge runs out, the system automatically stops the
print job and lights the error indicator. The Express Labels app displays a message indicating that the
cartridge has run out.
IMPORTANT! When not using the printer, be sure to unlock the cartridge.
M211 User Manual20
If the cartridge is left
Page 27
Getting Started
locked when the printer is not in use, the printhead remains pressed against the platen
roller. Residual heat in the printhead can cause ink to transfer to the next label.
For troubleshooting information, see Chapter 5: Troubleshooting beginning on page 24.
Printing
M211 User Manual21
Page 28
4Maintenance
Cleaning the printer improves print quality and legibility. It also increases output, machine life, printer
reliability, and performance.
Cleaning the Printhead and Platen Roller
To clean the printhead and platen roller:
1. Press the power button on top of the printer to turn it off.
2. Remove the cartridge. See “Loading Cartridges” on page 10.
Note: Make sure the locking lever is in the unlocked (horizontal) position. If not, you will not be able
to access the printhead.
3. Lightly moisten a lint-free swab with isopropyl alcohol or use pre-moistened cleaning swabs
(PCK-6). We recommend using Brady part number PCK-6 pre-moistened swabs because they
are lint free and the isopropyl alcohol contains no additives.
4. Gently swab the printhead.
M211 User Manual22
Page 29
Maintenance
Cleaning the Sensor
5. Using a clean moistened swab, gently brush the platen roller. You may need to move the
locking lever to the locked position to access the platen roller.
Cleaning the Sensor
Debris on the sensor can cause print to be offset on pre-sized labels.
To clean the position sensor:
1. Press the power button on top of the printer to turn it off.
2. Remove the cartridge. See “Loading Cartridges” on page 10.
3. Clean debris off the sensor either with a can of compressed air or a lint-free swab.
M211 User Manual23
Page 30
5Troubleshooting
The following sections provide information to help troubleshoot issues with the printer.
•The
•
“Troubleshooting Scenarios”
encounter with information about the cause and solutions.
“Error Messages” on page 28
information in this manual. Error messages appear in the Brady Express Labels app rather than on
the printer.
provides a list of error messages with cross references to related
Troubleshooting Scenarios
If you encounter a problem while using the M211 printer, see the following sections for help troubleshooting
the issue.
•Cutter does not cut or cuts poorly. . . . . . . . . . . . . . . . . . . . . . 25
•Printer not connecting to mobile device . . . . . . . . . . . . . . . . . 27
section below contains a list of possible issues you may
M211 User Manual24
Page 31
Cutter does not cut or cuts poorly
Troubleshooting
Troubleshooting Scenarios
Problem:
Solutions:
Labels print, but are not cut, or the cuts are rough and torn.
•Label fragments may be stuck in the cutter. Remove the cartridge. Use a small tool such as tweezers
or needle-nose pliers to carefully remove any fragments visible within the cartridge bay. Use caution
not to damage any of the components in the cartridge bay. If you have concerns, please contact
technical support for further assistance.
WARNING! Never attempt to remove fragments with your fingers. The cutter
assembly includes very sharp components that can cause injury.
•Make sure the software is set to cut as desired (between labels or at the end of the job).
Labels won’t feed
Problem:
Solution:
leading edge on the labels.
Labels won’t advance out of the printer.
The leading edge of the label roll may be uneven or torn. Use a pair of scissors to cut a straight
Labels are jammed in the printer
Problem:
Solution:
Labels are jammed in the printer.
Clear the jam.
1. Rotate the locking lever to unlock it. Unlocking retracts the platen so the cartridge can be
removed. If the jam is large, you may have to force the locking lever to the unlocked position.
2. Remove the cartridge.
3. Use tweezers or a needle-nose pliers to carefully remove the jammed label and any fragments
visible within the cartridge bay.
WARNING! Using metal objects to remove jams can scratch, dent, or crack the
printhead. Use caution to avoid damaging the printhead.
Printer does not turn on
Problem:
Solutions:
Nothing happens when I press the power button.
•The battery may need to charge. Plug the printer into a USB port using the USB cable that came with
the printer. For more information, see
•If the battery is charged and the printer still does not turn on, press and hold the power button for
fifteen seconds to reboot the printer.
“Power and Battery” on page 5
.
M211 User Manual25
Page 32
Printer turns off by itself
Troubleshooting
Troubleshooting Scenarios
Problem:
Solutions:
The printer frequently turns itself off.
•The battery may be low.
“Power and Battery” on page 5.
•The printer may be set to shut off automatically after too short a time.
Plug the printer into a USB port or wall outlet. For more information, see
Print quality is poor
Problem:
Solutions:
Print is too light, fuzzy, grainy, compressed, offset, or has blank spots or lines.
•The ribbon may be wrinkled. Remove the cartridge from the printer and advance the ribbon by
rotating the take-up spool clockwise until the wrinkled ribbon is no longer visible. Reinstall the
cartridge and reprint the label.
When reinserting the cartridge, be careful that the ribbon does not get caught on the metal at
the bottom of the cartridge bay.
•Dust or adhesives may have accumulated on the printhead. Clean the printhead. See
Printhead and Platen Roller” on page 22
•The media may not be usable. Install a different cartridge.
M211 User Manual26
.
“Cleaning the
Page 33
Troubleshooting
Troubleshooting Scenarios
•The label supply may have a crease in it. Use the Express Labels app to feed the label supply past
the crease and then reprint the label.
•If the print is compressed or offset, the platen roller may be dirty. Clean the platen roller. See
“Cleaning the Printhead and Platen Roller” on page 22
.
The first label printed has a black line on it
Problem:
Solution:
the platen roller. Residual heat in the printhead causes ink to transfer to the label. Reprint the label, and
unlock the cartridge when the printer is not in use.
After being unused, the printer makes a black line on the first label printed.
If the cartridge is left locked when the printer is not in use, the printhead remains pressed against
Nothing prints
Problem:
Solutions:
I sent a file to the printer, but it didn’t print.
•Make sure the cartridge lock lever is locked. See
•Check the cartridge for damage and replace it if it is damaged.
•Check for jammed labels. See
•Reboot the printer. Press and hold the power button for 15 seconds.
“Labels are jammed in the printer” on page 25
“Loading Cartridges” on page 10
.
.
Text positioned incorrectly on pre-sized labels
Problem:
Solution:
using a can of compressed air. See
Text on pre-sized labels is not positioned correctly.
There may be debris on the position sensor. Remove the cartridge and blow debris off the sensor
“Cleaning the Sensor” on page 23
.
Battery doesn’t fully charge in four hours
Problem:
Solution:
for a long time (about four weeks or longer), the battery may take six to eight hours to recondition and fully
charge.
The printer has been plugged in for four hours and is not yet charged.
If you had printed until the battery was completely discharged, and then the printer was unused
Printer not connecting to mobile device
Problem:
Solution:
printer for five seconds until the Bluetooth light starts blinking. This releases the printer so that you can
connect to it.
M211 User Manual27
The printer does not appear in my Express Labels app.
The printer may already be connected to another mobile device. Hold the power button on the
Page 34
Error Messages
When the error light on the printer is lit, refer to the Brady Express Labels app to see the error message.
Most error messages provide some instruction to resolve the issue. Use the table below to find additional
information included in this manual.
Error MessageRelated Information
The cutter is jammedFollow the instructions in the error message. Also
The supply cartridge is not loaded
correctly, missing, or not a Brady
Authentic cartridge.
The supply cartridge is empty.“Loading Cartridges” on page 10
Battery power is too low to print.“Power Adapter” on page 5
The printer battery is getting low. “Power Adapter” on page 5
An error occurred while printing.“Troubleshooting Scenarios” on page 24
Troubleshooting
Error Messages
see “Labels are jammed in the printer” on
page 25.
“Loading Cartridges” on page 10
M211 User Manual28
Page 35
ARegulatory Compliance
Agency Compliance and Approvals
United States
FCC Notice
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference and, (2) this device must accept any
interference received, including interference that may cause undesired operation.
Canada
Innovation, Science and Economic Development (ISED)
Canada ICES-003:
CAN ICES-3 (A)/NMB-3(A)
Mexico
IFT notice: La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible
que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
M211 User Manual29
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Regulatory Compliance
Agency Compliance and Approvals
Europe
WARNING! This is a Class A product. In a domestic environment, this product
may cause radio interference in which case the user may be
required to take adequate measures.
Waste Electrical and Electronic Equipment Directive
In accordance with the European WEEE Directive, this device needs to be
recycled in accordance with local regulations.
RoHS Directive 2011/65/EU, 2015/863/EU
This product is CE marked and complies with the European Union's Directive 2011/65/EU OF THE
EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the restriction of the use of
certain hazardous substances in electrical and electronic equipment.
EU Directive 2015/863 of 31 March 2015 (RoHS 3) amends Annex II to Directive 2011/65/EU of the
European Parliament and of the Council as regards the list of restricted substances.
Batteries Directive 2006/66/EC
This product contains a lithium ion rechargeable battery pack. The crossed-out
wheeled bin shown to the left is used to indicate 'separate collection' for all batteries
and accumulators in accordance with European Directive 2006/66/EC. Users of
batteries must not dispose of batteries as unsorted municipal waste. This Directive
determines the framework for the return and recycling of used batteries and
accumulators that are to be collected separately and recycled at end of life. Please
dispose of the battery according to your local regulations.
Notice to Recyclers
To remove the lithium ion battery pack:
1. Remove the back housing and locate the lithium ion battery pack.
2. Cut the red lead.
3. Cover the cut end (battery side of cut) with electrical tape.
4. Cut the remaining yellow and black leads in any order.
5. Dispose of in accordance with local regulations.
Turkey
Turkish Ministry of Environment and Forestry
(Directive on the Restriction of the use of certain hazardous substances in electrical and electronic
equipment).
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur
M211 User Manual30
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Regulatory Compliance
Wireless Regulatory Information
China
China RoHS Hazardous Substance Table related to this product is available at
Taiwan Restricted Substances Containment Status (RoHS Declaration) related to this product is
available at www.BradyID.com/i5300compliance.
Wireless Regulatory Information
Regulatory markings, subject to country certification, are applied to host printer signifying Bluetooth
(radio) approvals have been obtained.
WARNING! Operation of the device without regulatory approval is illegal.
Radio protocolBluetooth Low Energy
RF Operating Frequency2.402 – 2.480 GHz
RF Output Power< +20dBm EIRP (100mW)
Antenna Type \ Antenna GainPCB trace antenna \ -3.06 dBi
Environmental Operation-40 to 85° C (-40° to 185° F)
Note: Be mindful of the maximum operating temperatures for the printer.
See “Physical and Environmental Characteristics” on page 2.
Environmental Storage-55 to 125° C (-67° to 257° F)
Note: Be mindful of the maximum storage temperatures for the printer.
See “Physical and Environmental Characteristics” on page 2.
M211 User Manual31
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Regulatory Compliance
Wireless Regulatory Information
United States
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at own expense.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference and, (2) this device must accept any
interference received, including interference that may cause undesired operation.
Co-located statements: To comply with FCC RF exposure compliance requirement, the antenna
used for this transmitter must not be co-located or operating in conjunction with any other
transmitter/antenna except those already with radio module filing.
RF exposure guidelines: The radiated output power of this device is far below the radio frequency
exposure limits. Nevertheless, to avoid the possibility of exceeding radio frequency exposure limits for
an uncontrolled environment, a minimum 20cm distance should be maintained from Bluetooth radio
module PCB antenna (internal) to the head, neck, or body during normal operation.
Canada
Innovation, Science and Economic Development (ISED)
CAN ICES-3 (A)/NMB-3(A)
This device complies with Industry Canada's license-exempt RSSs. Operation is subject to the
following two conditions:
1. This device may not cause interference; and
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
Co-located statements: To comply with FCC RF exposure compliance requirement, the antenna
used for this transmitter must not be co-located or operating in conjunction with any other
transmitter/antenna except those already with radio module filing.
RF exposure guidelines / Important note: This equipment complies with IC radiation exposure limits
set forth for an uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator and your body.
Mexico
IFT notice:
M211 User Manual32
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Regulatory Compliance
Wireless Regulatory Information
"La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este
equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que pueda causar su operación no deseada."
European Union
This is a Class A product. In a domestic environment, this product may cause radio interference in
which case the user may be required to take adequate measures.
Radio Equipment Directive (RED) 2014/53/EC
a. Frequency band(s) in which the radio equipment operates; 2.401GHz to 2.483GHz
b. Maximum radio-frequency power transmitted in the frequency band(s) in which the radio
equipment operates; < +20dBm EIRP (100mW)
International
The Bluetooth radio module used in Brady host printers comply with internationally recognized
standards covering human exposure to electromagnetic fields, i.e. EN 62311 "Assessment of
electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0
Hz - 300 GHz)".
Japan
MIC \ TELEC: 005-102490
当該機器には電波法に基づく、技術基準適合証明等を受けた特定無線設備を装着し ている。
China
MIC \ TELEC:
M211 User Manual33
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BLicensing
FreeRTOS
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
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copies or substantial portions of the Software.THE SOFTWARE IS PROVIDED "AS IS", WITHOUT
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AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
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ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE
M211 User Manual34
Page 41
CMSIS
Licensing
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M211 User Manual35
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Licensing
CMSIS
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M211 User Manual36
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Licensing
CMSIS
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