Brady M211 User Manual
User Manual
Copyright and Trademarks
Disclaimer
This manual is proprietary to Brady Worldwide, Inc. (hereafter “Brady”), and may be revised from time
to time without notice. Brady disclaims any understanding to provide you with such revisions, if any.
This manual is copyrighted with all rights reserved. No portion of this manual may be copied or
reproduced by any means without the prior written consent of Brady.
While every precaution has been taken in the preparation of this document, Brady assumes no liability
to any party for any loss or damage caused by errors or omissions or by statements resulting from
negligence, accident, or any other cause. Brady further assumes no liability arising out of the
application or use of any product or system described, herein; nor any liability for incidental or
consequential damages arising from the use of this document. Brady disclaims all warranties of
merchantability of fitness for a particular purpose.
Brady reserves the right to make changes without further notice to any product or system described
herein to improve reliability, function, or design.
Trademarks
M211 is a trademark of Brady Worldwide, Inc.
Microsoft, Windows, Excel, Access and SQL Server are registered trademarks of Microsoft
Corporation.
All brand or product names referenced in this manual are trademarks (™) or registered trademarks (
of their respective companies or organizations.
®
)
© 2022 Brady Worldwide, Inc. All Rights Reserved.
Y5067197
Revision A
Brady Worldwide, Inc.
6555 West Good Hope Road
Milwaukee, WI 53223
bradyid.com
M211 User Manual ii
Brady Warranty
Our products are sold with the understanding that the buyer will test them in actual use and determine
for themself the adaptability to their intended uses. Brady warrants to the buyer that its products are
free from defects in material and workmanship, but limits its obligation under this warranty to
replacement of the product shown to Brady’s satisfaction to have been defective at the time Brady sold
it. This warranty does not extend to any persons obtaining the product from the buyer.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON BRADY’S PART.
UNDER NO CIRCUMSTANCES WILL BRADY BE LIABLE FOR ANY LOSS, DAMAGE, EXPENSE
OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING IN CONNECTION WITH THE USE, OR
INABILITY TO USE, BRADY’S PRODUCTS.
Safety and Environment
Please read and understand this manual before using the M211 printer for the first time. This manual
describes all of the main functions of the M211 printer.
M211 User Manual iii
Technical Support and Registration
Contact Information
For repair or technical assistance, locate your regional Brady Technical Support office by going to:
•
United States: bradyid.com/techsupport
• Canada:
•
Mexico: bradyid.com.mx/es-mx/contacto
• Latin America:
•
Europe: bradyeurope.com/services
•
Australia: bradyid.com.au/technical-support
•
Asia Pacific: brady.co.uk/landing-pages/global-landing-page
Registration Information
To register your printer go to:
•
bradycorp.com/register
Return
If for any reason you need to return the product, please contact Brady Technical Support for return
information.
bradycanada.ca/contact-us
bradylatinamerica.com/es-mx/soporte-técnico
Document Conventions
When using this document, it is important that you understand the conventions used throughout the
manual.
• All user actions are indicated by
• References to menus, windows, buttons and screens are indicated by
M211 User Manual iv
Bold
text.
Italicized
text.
Contents
1 • Introduction
System Specifications............................................................................................... 1
Physical and Environmental Characteristics .........................................................2
Proximity Range for Bluetooth ..............................................................................2
2 • Setup
What’s in the Box....................................................................................................... 3
Save the Packaging ..............................................................................................3
Registration ...........................................................................................................4
Printer Components .................................................................................................. 4
Power and Battery ..................................................................................................... 5
Power Adapter ......................................................................................................5
Charging the Battery Before Initial Use .................................................................6
Charging the Printer ..............................................................................................7
Power On ..............................................................................................................8
Automatic Shut Down ...........................................................................................9
Hard Boot ..............................................................................................................9
Software for Creating Labels.................................................................................... 9
Compatible Devices ..............................................................................................9
Installing Software .................................................................................................9
Connecting the Printer .............................................................................................. 9
Disconnecting .....................................................................................................10
Printer Settings........................................................................................................ 10
Shutdown ............................................................................................................10
Printer Name .......................................................................................................10
Loading Cartridges.................................................................................................. 10
Recycling the Cartridge .......................................................................................... 12
Materials .............................................................................................................12
Dismantling the Cartridge ...................................................................................13
Recycling Components .......................................................................................15
Accessories.............................................................................................................. 16
Magnet ................................................................................................................17
3 • Getting Started
Controls and Status................................................................................................. 19
Power ..................................................................................................................19
Cut ......................................................................................................................19
Bluetooth .............................................................................................................19
Battery .................................................................................................................20
Error ....................................................................................................................20
Creating Labels........................................................................................................ 20
Printing ..................................................................................................................... 20
M211 User Manual v
4 • Maintenance
Cleaning the Printhead and Platen Roller ............................................................. 22
Cleaning the Sensor................................................................................................ 23
5 • Troubleshooting
Troubleshooting Scenarios .................................................................................... 24
Cutter does not cut or cuts poorly .......................................................................25
Labels won’t feed ................................................................................................25
Labels are jammed in the printer ........................................................................25
Printer does not turn on ......................................................................................25
Printer turns off by itself ......................................................................................26
Print quality is poor .............................................................................................26
The first label printed has a black line on it .........................................................27
Nothing prints ......................................................................................................27
Text positioned incorrectly on pre-sized labels ...................................................27
Battery doesn’t fully charge in four hours ............................................................27
Printer not connecting to mobile device ..............................................................27
Error Messages........................................................................................................ 28
A • Regulatory Compliance
Agency Compliance and Approvals ...................................................................... 29
United States ......................................................................................................29
FCC Notice ...................................................................................................29
Canada ...............................................................................................................29
Mexico .................................................................................................................29
Europe ..............................................................................................................30
RoHS Directive 2011/65/EU, 2015/863/EU ..................................................30
Batteries Directive 2006/66/EC ....................................................................30
Turkey .................................................................................................................30
China ...................................................................................................................31
Taiwan ................................................................................................................31
Wireless Regulatory Information ........................................................................... 31
United States ......................................................................................................32
Canada ...............................................................................................................32
Mexico .................................................................................................................32
European Union ..................................................................................................33
International ........................................................................................................33
Japan ..................................................................................................................33
China ...................................................................................................................33
B • Licensing
FreeRTOS ................................................................................................................. 34
Newlib ....................................................................................................................... 34
CMSIS ....................................................................................................................... 35
Apache License ..................................................................................................35
RapidJSON............................................................................................................... 38
M211 User Manual vi
1 Introduction
Print labels with the Brady Express Labels mobile app and the M211 label printer. The M211 printer
includes the following features:
• Withstands a 6 ft. (1.8 m) drop.
• Crush resistant to 250 lbs (113.4 kg).
• Military-grade shock resistance.
• Uses M21 series print cartridges.
• Automatic label cutter.
• Bluetooth® Low Energy 5.0 enabled.
• Compact and lightweight at 1.2 lbs (0.5 kg).
• Prints 100 labels per day.
• Internal lithium ion battery.
System Specifications
The M211 printer has the following specifications:
• Weight 1.2 lbs (0.54 kg) (with label cartridge).
• Thermal transfer print mechanism, 203 dpi.
• Print width: 0.63" (16 mm) maximum.
• Print length for labels: 36” (914 mm) maximum.
• Liner width: 0.875" (22.2 mm) maximum.
• Label widths from 0.235" (6.4 mm) through 0.75" (19 mm).
• Minimum label height: 0.236" (5.99 mm).
• Prints up to 300 labels per battery charge.
• Print speed: up to 0.6 in/sec (15.2 mm/sec)
• Internal lithium ion battery, 1100 mAh
M211 User Manual 1
System Specifications
Physical and Environmental Characteristics
The M211 printer has the following physical and environmental characteristics:
Physical U.S. Units Metric Units
Dimensions 3.7” L x 5.4” W x 4” H 94 x 137 x 102 mm
Weight (with label supply and ribbon) 1.2 lbs 0.54 kg
Note: The table below refers to the M211 printer only. Consumable performance may vary.
Environmental Operation Storage
Introduction
Temperature (Printer)
Note: Prolonged exposure of
the printer to direct sunlight is
not recommended.
Relative Humidity (Printer) 20% to 90% (non-
40° to 110° F (4° to 43° C)
The AC adapter is rated at
a maximum temperature
of 104° F (40° C).
condensing)
0° to 110° F (-18° to 43° C)
10% to 90% (noncondensing)
Proximity Range for Bluetooth
The M211 printer should be within 65 ft (19.8 m) of the device to pick up the Bluetooth signal.
M211 User Manual 2
2Setup
North America
Asia Pacific, Australia Europe, Middle East, Africa
What’s in the Box
The following items are included in the standard M211
package:
•
M211
printer with internal battery. (Battery is not
accessible. Contact Brady Technical Support for
service.)
• AC adapter
• USB-C cable for use with power adapter
• USB C to A coupler
• Label cartridge M21-750-499
• Quick Start Guide
Save the Packaging
Save the packaging surrounding your M211 printer in case you have to ship the printer and
accessories back to the supplier.
CAUTION! If shipping the printer, consult with your transportation carrier for
state, federal, municipal, and international shipping regulations
regarding the lithium ion battery contained in the printer.
M211 User Manual 3
Registration
1
2
3
4
5
6
7
8
10
9
Register your printer online at www.bradycorp.com/register and receive free product support and
updates!
Printer Components
Setup
Printer Components
Cartridge bay with cartridge 6 Error indicator
1
Label exit 7 Battery indicator
2
Eject button 8 Bluetooth indicator
3
USB charging port
4
Lock lever
5
Cut button
9
Power button and Bluetooth reset
10
M211 User Manual 4
Power and Battery
Power is supplied to the M211 printer from an internal lithium ion battery, or from an AC or USB power
adapter.
WARNING! To prevent risk of fire, electrical shock, explosion, or damage, read
Power and Battery
below.
• Do not expose the printer to temperatures above 110oF
o
C).
(43
• Do not disassemble, mistreat, or attempt to replace
components in the printer.
• Do not incinerate the printer. Keep the printer away from heat
sources.
• Keep the printer away from water.
• Never lay objects on top of the printer.
• Store the printer in a cool, dry place.
• The printer must be recycled or disposed of properly according
to federal, state, and municipal regulations.
Setup
Power Adapter
The printer can be powered and charged through an AC/DC power adapter or by plugging into a USB
port on a laptop or in a vehicle. When the adapter is plugged in, it is also charging the battery.
Note: For best results use the USB to AC wall adapter that came with the printer. This adapter
provides at least 15 W. The printer will take longer to charge with an adapter that is less than
15 W. Also, charging from a USB type A port generally provides less than 15 W and thus may
not charge as well.
For rapid charging, use the AC adapter to plug the printer into a wall outlet.
Catalog Number Region
M211-AC North America
M211-EU-UK-US-AC Europe, Middle East, Africa
M211-APAC-AC Asia-Pacific
M211 User Manual 5
Setup
1
2
3
4
5
1
2
3
4
5
6
1
2
3
Power and Battery
North America Europe, Middle East,
USB-C cable
1
USB C to A coupler
2
AC wall adapter with type A
3
plug
Charging the Battery Before Initial Use
Fully charge the internal lithium ion battery before running the printer on battery.
1. Plug the printer into a power outlet. (For details see “Charging the Printer” on page 7.)
2. Charge for 2.5 hours. The battery light on the printer pulses green while charging and lights
solid green when completely charged.
Asia-Pacific, Australia
Africa
USB-C cable
1
USB C to A coupler
2
AC wall adapter with type A
3
plug
Type C plug
4
Type G plug
5
USB-C cable
1
USB C to A coupler
2
AC wall adapter with type A
3
plug
Type C plug
4
Type G plug
5
Type I plug
6
M211 User Manual 6
Charging the Printer
To plug the printer in to an electrical outlet:
1. Insert one end of the USB-C cable into the USB port on the printer.
2. Insert the other end of the USB-C cable into the USB-C port on the AC adapter.
Setup
Power and Battery
3. Use the appropriate plug for your region.
•
North America:
•
Europe, Middle East, and Africa:
plug the adapter into an electrical outlet.
•
Asia-Pacific:
an electrical outlet.
M211 User Manual 7
Plug the AC adapter into an electrical outlet.
Attach the type C or G plug to the AC adapter and then
Attach the type C, G, or I plug to the AC adapter and then plug the adapter into
Power and Battery
To plug the printer in to a USB-A port:
1. Insert one end of the USB-C cable into the USB port on the printer.
2. Insert the other end of the USB-C cable into the USB C port on the USB C to A coupler.
Setup
3. Plug the USB coupler into a USB-A port on a computer or in a vehicle.
Power On
To turn the printer on or off:
1. Press the power button.
M211 User Manual 8
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