Page 1
Operator/
Configuration
Manual
Edition 07/07
Page 2
Copyright by Brady Worldwide, Inc.
All specifications about delivery, design, performance and weight are given to
the best of our current knowledge and are subject to change without prior
notice.
All rights reserved, including those of the translations.
No part of this manual nor any translation may be reproduced or transmitted
in any form or by any means, for any purpose other than the purchaser’s
personal use, without the express written permission of Brady.
United States
Note: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Industry Canada
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
Reglement sur le Matériel Brouilleur du Canada.
Taiwan
Europe
Warning — This is a Class A product. In a domestic environment, this
product may cause radio interference in which case the user may be required
to take adequate measures.
Page 3
Welcome to Brady’s Intelligent Printing System. The Brady IP Printer is a
main component to the fully integrated printing system. Working together, the
printer, media and software provide hassle free functionality and are
optimized to print Brady’s high quality specialized materials.
To gain the full benefit of the system, material and ribbons from Brady are
programmed with the ability to communicate with the printer and software.
Material identified with this logo will work in Brady mode on the printer.
Material marked with this logo will communicate with the printer and software
by the user selection in the software.
Page 4
Table of Contents
United States................................................. 1
Industry Canada ............................................ 1
Taiwan........................................................... 1
Europe........................................................... 1
Table of Contents ............................................................ i
Brady IP™ Printer Operator/Configuration Manual..... 1
Copyright .................................................................... 1
Safety and the Environment ....................................... 2
About the Printer ........................................................ 2
Intended Use of the Printer ........................................ 2
Safety ......................................................................... 3
Unpacking the Brady IP Printer .................................. 4
What’s in the Box ................................................. 4
Stress Free System Setup ......................................... 4
Installation....................................................................... 5
Printer Overview......................................................... 5
Printer Location .......................................................... 6
Printer Connections.................................................... 6
Power Supply....................................................... 6
Interface Connections .......................................... 7
USB Connection............................................ 8
RS-232 Connection ....................................... 8
Ethernet Connection...................................... 8
USB Printer Driver ............................................... 8
Printer Wizard................................................ 8
Multiple Printers............................................. 9
RS-232 or Ethernet Printer Driver...................... 12
Software Installation........................................... 13
On-line Status Monitor ....................................... 13
Media Setup ............................................................. 14
Brady Mode........................................................ 14
Metallized Material ............................................. 15
Hassle-Free Mode....................................... 15
Standard Mode............................................ 15
Sleeving Material ............................................... 16
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Table of Contents
Custom Material ................................................. 16
Standard Mode................................................... 16
Label Sensors........................................................... 17
Gap Sensors ...................................................... 17
Reflective Sensor ............................................... 18
Brady Mode.................................................. 18
Standard Mode ............................................ 18
Device Types ................................................................. 20
Driver Settings .......................................................... 20
Peel-Off Mode........................................................... 21
Tear-Off Mode .......................................................... 22
Loading the Ribbon and Material................................. 23
Loading the Ribbon................................................... 23
Loading the Material ................................................. 25
Reading the LCD Display ................................... 27
Feeding the Label — Peel-Off Mode.................. 28
Feeding the Label — Tear-Off Mode.................. 29
Synchronizing the Paper Feed ................................. 30
Control Panel................................................................. 31
LCD Panel Menu Diagram ........................................ 31
Control Panel Structure ............................................ 34
Functions in Print Mode ............................................ 34
Powersave Mode................................................ 34
Printer States...................................................... 34
‘Ready’ state ................................................ 34
‘Printing label’ state...................................... 35
‘Pause’ state ................................................ 35
‘Correctable error’ state ............................... 35
‘Irrecoverable error’ state ............................. 35
‘System fault’ state....................................... 35
Key Functions..................................................... 36
LCD/Menu Options ................................................... 36
Short Status........................................................ 37
Test .................................................................... 38
Overview ...................................................... 38
Status Print ................................................. 39
ii
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Table of Contents
Font List ...................................................... 40
Device List .................................................. 41
ASCII Dump Mode ...................................... 42
Test Grid...................................................... 44
Label Profile ................................................ 45
Setup Menu........................................................ 47
Local Settings ............................................. 47
Machine Parameters ................................... 48
Print Parameters ........................................ 50
Interfaces ........................................................... 52
Security ....................................................... 53
Firmware ............................................................ 54
Firmware Update via Interface .................... 54
Firmware Update from Memory Card.......... 55
Error Messages During Firmware Update... 56
Adjust Screen Brightness................................... 56
Calibration for Standard Material ....................... 57
Heat Settings for Print Darkness ................. 57
Speed Settings for Registration................... 57
Print Sample Label............................................. 58
Print Setting Label.............................................. 59
Cleaning and Simple Maintenance.............................. 60
General Cleaning ..................................................... 60
Cleaning the Printhead and Media Feed Rollers...... 60
Basic Troubleshooting Guide...................................... 62
Troubleshooting Chart.............................................. 62
Error Messages with Corrective Actions .................. 63
Additional Support ....................................................... 67
Technical Support Numbers/Online Help ................. 67
Repair and Replacement Parts ................................ 67
Product Registration................................................. 67
iii
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Table of Contents
Please use this page for your individual notes
iv
Page 8
Brady IP™ Printer Operator/Configuration
Brady IP™ Printer
Operator/Configuration Manual
Copyright
This manual is copyrighted with all rights reserved. No portion of this manual
can be copied or reproduced by any means without the consent of Brady
Worldwide Inc. While every precaution has been made to ensure accuracy in
the preparation of this document, Brady assumes no liability to any party for
any losses or damage caused by errors or omissions or by statements
resulting from negligence, accident or any other cause. Brady further
assumes no liability arising from the application or use of any product or
system described herein, nor any liability for incidental or consequential
damages arising from the use of this document. Brady disclaims all warranties
of merchantable or fitness for a particular purpose. Brady reserves the right to
make changes without further notice to any product or system herein to
improve reliability, functionality or design.
Reproduction of this material is strictly forbidden in part or in whole without the
written permission of Brady Worldwide Inc.
Every effort has been made to make this manual as accurate and complete as
possible. Brady Worldwide Inc. is not responsible for labeling inaccuracies,
and omissions occurring during the use of this manual.
This manual is proprietary to Brady Worldwide Inc. and may be revised from
time to time without notice.
Brady Worldwide Inc. disclaims any understanding to provide you with
revisions, if any. All brand or product names referenced in this manual are
trademarks or registered trademarks of their respected companies or
organizations. IP™ Printer, BradySoft™, LabelMark™ and IdentiLab™ are
registered trademarks of Brady Worldwide Inc., Windows
Microsoft Corporation.
®
is a trademark of
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Brady IP™ Printer Operator/Configuration
Safety and the Environment
Please read and understand this manual before using the Brady IP Printer for
the first time. This manual describes all of the main functions of the Brady IP
Printer. The functions actually available depend on the version ordered.
A detailed product description with all technical data can be found
online at www.bradyid.com, www.bradyeurope.com,
www.bradycorp.com.
About the Printer
The Brady IP printer is designed to work with BradySoft, IdentiLab or
LabelMark software. When used with one of those software packages, the
printer will automatically recognize all Brady IP enabled and compatible
materials up to 4 inches (101.6 mm) wide. For operation of the printer with
other materials, metallized labels and other software packages, refer to
Standard Mode on page 16.
Intended Use of the Printer
■ The Brady IP Printer is designed and manufactured in accordance with
applicable standards and recognized safety rules. However, danger to the
life and limb of the user or third parties and/or damage to the Brady IP
Printer and other tangible assets can arise during use.
■ The Brady IP Printer may only be used for its intended purpose, in perfect
working order and with regard to safety and dangers as stated in this
manual. In particular, faults which affect safety must be rectified
immediately.
■ The Brady IP Printer is intended exclusively for printing suitable materials
that have been approved by the manufacturer. Any other use shall be
regarded as improper use. The manufacturer/supplier shall not be liable for
damage resulting from unauthorized use; the user shall bear the risk alone.
■ Usage for the intended purpose also includes complying with the operating
manual, including the manufacturer’s maintenance recommendations and
specifications.
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Brady IP™ Printer Operator/Configuration
Safety
■ The Brady IP Printer is configured for voltages of 100 to 240 V ~, 50 to 60
Hz. Connect only to a grounded power outlet.
■ The Brady IP Printer may only be used in a dry environment, do not expose
it to moisture (water, mists, etc.).
■ If the Brady IP Printer is operated with the cover open, ensure that clothing,
hair, jewelry etc. do not come into contact with the exposed rotating parts.
A WARNING
Entanglement Hazard
• MOVING PARTS can entangle.
• AVOID wearing jewelry or loose fitting clothing.
• ALWAYS tie back long hair.
■ During the print process, the print assembly can become hot. Do not touch
the print assembly during operation, and allow the assembly to cool down
before changing material and before disassembly.
■ Perform only those actions described in this manual. Work going beyond
this may only be performed by trained personnel or service technicians.
A DANGER
Electric Shock Hazard
• DO NOT open the Brady IP Printer casing.
• UNPLUG power cord before servicing.
• CONTACTING power supply can cause
electrocution.
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Brady IP™ Printer Operator/Configuration
Unpacking the Brady IP Printer
Carefully unpack and inspect the printer for possible damage incurred during
shipping.
■ Check all exterior and interior surfaces for damage.
■ Check the Brady IP Printer for any possible transportation damage.
What’s in the Box
■ Brady IP Printer
■ Power cable
■ Printed “Quick Start Manual”
■ Product CD including Windows printer driver, electronic “Quick Start
Manual,” “Brady IP™ Printer Operator/Configuration Manual” and web links.
■ Software demo CD
■ Printer cleaning film
■ USB cable
NOTE: Please keep the original packaging, including the box, in the
event the printer must be returned.
Stress Free System Setup
Stress Free System Setup is available, free of charge, in North America.
Brady’s Stress Free System Setup helps you set up your new printer and
software.
To schedule a free phone setup assistance appointment, call 1-800-643-8766
and select Menu Option 4.
Stress
FREE
+
Setup
4
System
Page 12
Printer Overview
Installation
Installation
VIEW A
1
2 34 5 7
6
8
VIEW B
18
19
1. RS-232 port
2. USB port
3. Two USB master ports for
keyboard or scanner
4. Ethernet port
5. CompactFlash card slot
6. Power connection socket
7. PC card slot, type II
8. Power switch
9. Printer cover
10. Material holder
20
Figure 1, Overview
15
12
10
13
14
16
17
B
11. Bracket grooves
12. Ribbon carrier close points
13. Ribbon take-up spindle
14. Printhead mounting with
printhead
15. Print module release button
16. Pressure roller
17. Control panel
18. LCD display
19. Slot for label output
20. Navigator pad
12
9
A
11
5
Page 13
Installation
Printer Location
NOTICE
The device and printing materials will be damaged
by moisture and wet conditions.
Set up Brady IP printers only in dry locations
protected from moisture.
NOTICE
Ensure that the foam transportation protection
has been removed from around the printhead.
■ Place the printer on a level surface away from moisture.
■ Open the Brady IP printer cover (Figure 1, 9).
■ For operation in Peel-off mode, ensure the drivers are set to Peel-off mode
and place the printer in such a position that the liner can run down without
hindrance. Refer to Peel-Off Mode on page 21 for additional information
about Peel-off mode.
Printer Connections
Power Supply
The printer is equipped with a universal power supply. The device can be
operated with a supply voltage of 100 to 240 V~, 50 to 60 Hz without
adjustment.
A CAUTION
Switch the printer power switch (Figure 1, 8) to the
off position (O) before connecting the printer to the
power supply.
1. Plug the power cable into the power connection socket on the back of the
printer (Figure 1, 6).
2. Plug the power cable into a grounded 100 to 240 V~, 50 to 60 Hz power
source.
NOTE: The Brady IP Printer senses the voltage type and automatically
adjusts for the power source.
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Installation
3. Connect the printer to the computer using the supplied USB cable, an
RS-232 cable or an Ethernet cable (refer to Interface Connections on
page 7).
4. If you do not have BradySoft, LabelMark or IdentiLab software installed
on your computer, refer to Software Installation on page 13.
5. Turn on the power switch on the back of the printer (Figure 2, 5). The
printer will perform a self test and then go into Ready mode.
NOTE: If a fault occurs during the system test, the symbol and the
type of fault are displayed on the LCD display. Refer to
Troubleshooting Chart on page 62 for additional information.
Interface Connections
The printer has an RS-232 port (Figure 2, 1), a USB port (Figure 2, 2) and an
Ethernet port (Figure 2, 3).
1
2
3
4
5
Figure 2, Interfaces and Connectors
1. RS-232 port 4. Power connection socket
2. USB port 5. Power switch
3. Ethernet port
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Page 15
Installation
USB Connection
1. Ensure that the Brady IP Printer is turned off.
2. Connect the printer to the computer using the supplied USB cable. The
USB cable connects to the printer at the USB port (Figure 2, 2) and to a
USB port on the computer.
RS-232 Connection
1. Ensure that the Brady IP Printer is turned off.
2. Connect the printer to the computer using an RS-232 cable (not
provided). The RS-232 cable connects to the printer at the port
(Figure 2, 1) and to the computer.
3. Secure the cable with the connection screws.
4. Configure the printer RS-232 interface to match the connected computer.
Refer to Interfaces on page 52.
Ethernet Connection
1. Ensure that the Brady IP Printer is turned off.
2. Connect the printer to the computer using an Ethernet cable (not
provided). The Ethernet cable connects to the printer at the Ethernet port
(Figure 2, 3) and to an Ethernet port on the computer or Local Area
Network (LAN).
USB Printer Driver
NOTICE
Do not install drivers if using Bradysoft. Bradysoft
uses its own drivers. Follow instructions included
with Bradysoft to set up your IP printer using
USB, serial or Ethernet connections.
Printer Wizard
1. Insert the product CD in the CD drive on your computer. Turn the printer
power on. Connect the USB cables (refer to USB Connection on page 8).
The Found New Hardware dialog box appears.
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Installation
Figure 3, Found New Hardware Wizard
2. Click NEXT. The driver will load automatically.
This completes the installation of the printer driver. If you have additional IP
printers, using USB, to install, continue to Multiple Printers on page 9.
Multiple Printers
If you want to add an additional IP Printer to your PC, ensure the additional IP
Printer is powered on, then connect to your computer
NOTICE
When connected to your PC, the Found New
Hardware Wizard will appear. (At this point the
Plug and Play process should have created a new
USB virtual port. The Brady IP printer driver will
be added in later steps.) Cancel the New Hardware
wizard. If using Windows XP, skip ahead to step 1.
Otherwise, with Windows 2000, a copy of your
additional IP printer is automatically created but
must be deleted. Go to Start | Settings | Printers
and delete the last copy that was added by right
clicking on the icon of the last printer created, and
select delete.
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Page 17
Installation
Figure 4, Printers Window
1. Ensure the Product CD is in the CD drive. Select Run from your
computer’s start menu. Choose the drive where the Product CD is
located. Choose Setup\Setup.exe. Choose OK.
2. Choose your language.
Figure 6, Choose Setup Language Dialog Box
10
Figure 5, Run Dialog Box
Page 18
3. Choose the printer.
Figure 7, Choose Printer Dialog Box
4. Choose the appropriate port.
Installation
Figure 8, Choose Printer Port Dialog Box
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Installation
5. Click Yes.
Figure 9, Read Only File Detected Dialog Box
6. Choose to restart your computer.
Figure 10, Restart Printer Dialog Box
7. Once your computer has restarted, ensure the added printer is powered
on and connected to your computer. Check to make sure the new printer
driver is not offline by choosing Start | Settings | Printers and right clicking
on the printer icon.
This completes the installation. Repeat this section for any additional IP
printers you will be installing on this computer.
RS-232 or Ethernet Printer Driver
To install an RS-232 or Ethernet printer driver, ensure that power is turned
OFF, connect the cable (refer to RS-232 Connection on page 8 or Ethernet
Connection on page 8 and complete steps 1 through 7 starting on page 10.
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Installation
Software Installation
If you do not have BradySoft, LabelMark or IdentiLab software installed on
your computer:
1. Insert the software CD in the CD drive on your computer.
2. Follow the autoload directions for software installation.
On-line Status Monitor
The On-line Status Monitor provides printer status information. From the
Options menu, you can select Warn if no Brady Smart Supply, Always on
top or Unit of Measure (inches or mm). The Help menu provides links to
Brady Online.
Figure 11, On-line Status Monitor
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Installation
Media Setup
Since print quality is affected by media and ribbon, printing speeds and printer
operating modes, it is very important to run tests for your applications.
We STRONGLY RECOMMEND the use of Brady-brand supplies and
LabelMark, IdentiLab or BradySoft labeling software for uninterrupted
high-quality printing. These products will allow you to use all of the special
features of the printer, especially Brady mode (hassle-free operation).
Brady Mode
The use of Brady-brand supplies and LabelMark, BradySoft or IdentiLab
labeling software allow access to the full operation of Brady mode. Brady
mode, or hassle-free operation, provides the following advantages:
■ The printer always automatically sets up the heat setting, print speed and
sensor information and verifies that the installed ribbon is approved for the
installed label.
■ The software recognizes what label is installed and automatically organizes
the label height and width, label printable area, zone information, label and
ribbon color, number of parts across the web, spacing between parts and
default rotation.
■ The software and printer will be properly configured whether you open an
existing part or create a new one.
■ The printer LCD display also shows an estimated amount of labels and
ribbon remaining (Figure 12).
■ If the printer is operated with non-Brady software and/or non-Brady labels,
the printer will function only as a standard THT printer. Refer to Standard
Mode on page 16.
The LCD display shows:
■ The Brady logo in the top, left corner which indicates that the printer is
operating in Brady mode.
■ The online status of the printer.
■ The material number and estimated amount remaining.
■ The ribbon type and estimated amount remaining.
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1
5
R60XX
4
Figure 12, Typical Ready Display
Installation
2
3
1. Designates printer in Brady
mode
2. Online printer status
3. Sensor position
These functions are fully enabled with Brady IP enabled or compatible
materials and Brady preferred software. For metallized Brady label material,
refer to Metallized Material on page 15.
4. Ribbon number and
estimated amount remaining
5. Material part number and
estimated amount remaining
Metallized Material
Hassle-Free Mode
If you are using Brady-brand supplies and LabelMark, IdentiLab or BradySoft
labeling software, the software will request selection of a part number prior to
operation. Once the part number is selected, Hassle-free mode is completely
operational.
Standard Mode
If you are not using Brady-brand supplies but LabelMark, IdentiLab or
BradySoft labeling software, the software will ask if metallized material is
installed when the printer cannot read a Brady IP enabled Supply. If you
answer “yes,” the software will request selection of a part number from a list
prior to operation. The Brady IP Printer will operate in Standard mode. Refer
to Standard Mode on page 16.
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Installation
Sleeving Material
Sleeving material is processed the same way as labels. If the material is
Brady-brand IP enabled, the printer will display the gap sensor switch setting
on the LCD display. This is true for only IP-enabled material (not compatible).
Refer to Gap Sensors on page 17. Set the gap sensor switch to the setting
displayed and the printer will operate in Brady mode. Refer to Brady Mode on
page 14.
If the material is not Brady-brand, the printer will operate in Standard mode.
Refer to Standard Mode on page 16.
Custom Material
Custom Brady material is processed in Hassle-free mode.
Standard Mode
If the printer is operated in Standard mode or with non-Brady software and the
user inserts Brady non-metallized label material, the printer will automatically
execute the basic functions of detecting heat setting, print speed and sensor
information. There is no way for the printer to determine label size. The user
will need to manually enter media print settings.
The LCD display shows:
■ The letter S in the top, left corner which indicates that the printer is
operating in Standard mode.
■ The online status of the printer.
Whenever possible, manually apply media print settings through the software.
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Label Sensors
Gap Sensors
Installation
2
1
50
40
30
20
10
0
Setting
21
3
2
1
Figure 13, Selecting the Gap Sensor
1. Gap sensor 1
3. Switch
2. Gap sensor 2
The printer has gap sensors (Figure 13, 1 and 2, receivers in the left picture,
transmitters in the right picture) which can detect the start and end of a label.
These sensors are controlled by a switch setting (Figure 13, 3). The switch
can be set to the left or to the right. All Brady IP enabled material will instruct
the user, via the front LCD display, which position to set the switch. For
non-standard material, set the sensor to position 2. Non-standard notched
material is dependent on specific supply criteria.
1. Open the cover (Figure 1, 9) lower the control panel (Figure 1, 17) , and
press the green print module release button(Figure 1, 15) .
2. Move the switch (Figure 13, 3) to the left or right as required.
3. Lower the print module. Press firmly on the close points (Figure 1, 12) on
both sides on the module until the printhead clicks firmly into position.
4. Lift the control panel (Figure 1, 17) and press firmly until the panel clicks
into position.
5. Close the cover (Figure 1, 9).
NOTE: This switch cannot be made by the software.
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Installation
Reflective Sensor
The reflective sensor is used to detect notched material as well as to detect
black marks on the back of label stock. There is a clear label covering the
reflective sensor. (When operating in Brady mode, the LCD display will show
sensor placement information (Figure 14, 2).)
Brady Mode
1. The LCD will indicate Brady mode (Figure 14, 1) and show sensor
placement information (Figure 14, 2).
2. Open the cover (Figure 1, 9) lower the control panel (Figure 1, 17) , and
press the green print module release button (Figure 1, 15).
3. Adjust the sensor knob (Figure 14, 4) with a pointed tool to the position
displayed on the LCD (Figure 14, 2).
4. Lower the Print Module (Figure 1, 14). Lift the control panel
(Figure 1, 17) and press firmly until the panel clicks into position.
5. Close the cover (Figure 1, 9).
Standard Mode
1. Open the cover (Figure 1, 9) lower the control panel (Figure 1, 17) , and
press the green print module release button (Figure 1, 15).
2. Adjust the sensor knob (Figure 14, 4) with a pointed tool until the sensor
inside the sensor window (Figure 14, 3) is aligned with the edge of the
labels. If the label material is notched, the sensor must be aligned with the
notch.
3. Lower the print module (Figure 1, 14). Lift the control panel
(Figure 1, 17) and press firmly until the panel clicks into position.
4. Close the cover (Figure 1, 9).
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Installation
1
R60XX
3
50
40
30
20
10
0
A
Figure 14, Adjusting the Reflective Sensor
1. Designates printer in Brady
mode
2. Sensor position
Figure 15, Reflective Sensor Label
26
2
4
50
40
30
20
10
0
3. Sensor window
4. Sensor knob
5. Scale
01020304050
5
View A
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Page 27
Device Types
Device Types
The Brady IP Printer has a Peel-off function and a Tear-off function.
Driver Settings
1. When in Start | Settings | Printers, right click on the IP printer. Choose
Properties, then Printing preferences. Then choose Paper/ Output; paper
size. Then Properties:
20
Figure 16, Printing Preferences Dialog Box
Page 28
Device Types
2. You can now choose the print mode: Tear-off, Peel-off (on or off) or none.
Figure 17, Custom Settings Dialog Box
Peel-Off Mode
The Brady IP Printer enables label output in Peel-off mode. In this mode, a
label is printed, separated from the liner and presented to the user. The
printer pauses until the label is removed. After the label is removed, the
printer prints the next label and the cycle continues.
NOTICE
A sensor prevents further printing until the printed
label has been removed from the Peel-off position.
Label stock is loaded as described in Feeding the Label — Peel-Off Mode on
page 28.
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Page 29
Device Types
Tear-Off Mode
The Brady IP Printer enables label output in Tear-off mode. Tear-off mode is
when the last label is presented to the user so they can tear it off. After
printing, detach the label strip manually. Tear-off mode is selected in the
printer setup menu of the software package.
Label stock is loaded as described in Feeding the Label — Tear-Off Mode on
page 29.
After printing, the strip label is detached by hand. The Brady IP Printer is
equipped with a tear bar for this purpose.
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Loading the Ribbon and Material
Loading the Ribbon and Material
Loading the Ribbon
NOTICE
Do not use a ribbon for direct thermal printing.
NOTICE
When inserting a ribbon, ensure that the coated side faces
the labels, otherwise the printhead can become dirty.
1. Open the cover (Figure 1, 9) lower the control panel (Figure 1, 17) , and
press the green print module release button (Figure 1, 15).
1
5
2
Figure 18, Loading the Ribbon
1. Guide slot
2. Transfer ribbon spindle
3. Spacer
4. Square end
5. Guide slot
2
2
6
7
10
6. Coated side of ribbon
7. Close points
8. Ribbon take-up spindle
9. Adjustment wheel
10. Ribbon path
3
4
8
9
7
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Page 31
Loading the Ribbon and Material
2. Push the old ribbon spindle (Figure 18, 2) slightly to the right to release
tension on the spindle and pull the left side of the spindle (Figure 18, 1)
toward you. Discard used ribbon.
3. Position the square end of the new ribbon spindle in the square notch on
the right side of the printer, push the spindle slightly to the right and slide
the other end of the spindle into the notch on the left side of the printer.
4. Thread the ribbon end forward, under the printhead and back over the
printhead (Figure 18, 10) to the ribbon take-up spindle (Figure 18, 8).
3
2
Figure 19, Ribbon Take-up Spindle
1. Square end
2. Ribbon hold-down tab
NOTE: If you need to remove the ribbon take-up spindle, push the
spindle slightly to the right and slide the other end of the spindle
out of the notch on the left side of the printer. Remove the ribbon
take-up spindle.
To replace the ribbon take-up spindle, position the square end
(Figure 19, 1) of the spindle in the square notch on the right side
of the printer, push the spindle slightly to the right and slide the
other end of the spindle into the notch on the left side of the
printer.
5. Slide the end of the ribbon under the ribbon hold-down tab (Figure 19, 2)
so that about 2 inches (50.8 mm) protrude past the tab.
NOTE: Install the ribbon so the ribbon path is under the take-up spindle,
NOT over the spindle.
Fold the end of the ribbon back on top of itself over the tab.
3. Round end
4. Thumb lever
4
1
6. Turn the adjustment wheel (Figure 18, 9) a few complete revolutions, to
ensure that the ribbon will not pull out from under the ribbon hold-down
tab. The ribbon should now be snug and smoothed out against the
printhead.
24
Page 32
Loading the Ribbon and Material
NOTE: The spindle is self-adjusting and will smooth the ribbon out and
position it correctly as the adjustment wheel is turned.
NOTE: To remove ribbon from the ribbon take-up spindle, press and
hold the thumb lever (Figure 19, 4) to compress the spindle and
slide the ribbon off the spindle.
Loading the Material
Label rolls are supplied with different diameters. The material supply holder
can hold label rolls with a minimum core diameter of 3 inches (76 mm).
5
4
3
1
1
2
Figure 20, Material Supply Holder
1. Electrical contacts
2. Material supply holder
3. Green tab
1. Open the cover (Figure 1, 9), lower the control panel (Figure 1, 17) and
press the green print module release button (Figure 1, 15).
2. Remove the material supply holder (Figure 20, 2) from the printer by
lifting it up and out of the frame.
6
4. End piece
5. Labels
6. Printable side up
6
NOTICE
There are electrical contacts located under the side
tabs (Figure 20, 1) on both sides of the material
supply holder. Be careful not to damage these
electrical contacts or the Brady IP Printer will be
unable to read the material identification tag on the
labels.
25
Page 33
Loading the Ribbon and Material
3. Press and hold the green tab (Figure 20, 3) on the material supply holder
and slide the end piece (Figure 20, 4) outward.
4. Slide the Brady labeling material roll onto the material supply holder.
Make sure material roll is installed with label printable side (up) towards
printhead (Figure 20, 6). Reinstall the end piece (Figure 20, 4), which will
automatically center the roll on the holder.
5. Reinsert the material supply holder onto the bracket grooves on the
frame. Ensure the electrical contacts under the side tabs (Figure 20, 1)
are properly seated in the frame so the printer will correctly read the
material identification tag.
1
2
Figure 21, Alignment Guides
1. Green dial 2. Material guides
6. Thread the material under the print module, under the guides
(Figure 21, 2) and forward through the slot in the control panel.
7. Turn the green dial on the left (Figure 21, 1) to adjust the guides so they
just snug up against the labels. Do not tighten the guides enough to crimp
the labels.
8. Apply thumb pressure to the close points (Figure 18, 7) on both sides of
the print module until it latches securely in place. Once the print module is
latched in place, raise the front panel and snap it into the closed position.
9. Close the printer cover (Figure 1, 9).
26
Page 34
Loading the Ribbon and Material
Reading the LCD Display
The use of Brady-brand supplies and LabelMark, BradySoft or IdentiLab
labeling software allows access to the full operation of Brady mode. For
detailed information about Brady mode, refer to Brady Mode on page 14.
The LCD display should read Ready and display the type of material loaded
into the printer as well as the type of ribbon loaded. Figure 22 is an example
of a typical display.
2
1
3
5
R60XX
4
Figure 22, Typical Ready Display
1. Designates printer in Brady
mode
2. Online printer status
3. Sensor position
If the printer is in a state other than Ready, refer to the “Basic
Troubleshooting Guide on page 62 to determine what the problem might be.
If the printer is operated with non-Brady software and/or non-Brady labels, the
printer will function only as a standard THT printer. Refer to Standard Mode
on page 16 for additional information.
4. Ribbon number and
estimated amount remaining
5. Material part number and
estimated amount remaining
27
Page 35
Loading the Ribbon and Material
Feeding the Label — Peel-Off Mode
.
2
3
1
4
4
5
Figure 23, Peel-Off Mode
1. Pressure roller (engaged)
2. Pressure roller (disengaged)
4. Label backing
5. Label
3. Pressure roller
1. Load the labels on the material supply holder. Refer to Loading the
Material on page 25.
2. Position the label strip between the label guides (Figure 21, 2) and turn
the adjustment wheel (Figure 21, 1) to snug the guides just up against
the label strip. Be careful not to tighten the guides against the label strip
enough to crimp the label strip.
3. Press on the metal pins at each end of the pressure roller (Figure 23, 3)
and slide the roller from the disengaged position (Figure 23, 2) into the
engaged position (Figure 23, 1).
4. Remove the labels (Figure 23, 5) from about the first 6 inches
(152.4 mm) of the label backing (Figure 23, 4).
28
Page 36
Loading the Ribbon and Material
5. Feed the label backing (Figure 23, 4) out between the control panel and
the printer.
6. Make sure that there is enough slack in the label strip so the printer can
be closed without pulling the label strip backward.
7. Close the printer cover (Figure 1, 9).
Feeding the Label — Tear-Off Mode
.
1
2
3
4
Figure 24, Tear-Off Mode
1. Deflector
2. Adjustment Wheel
3. Label Guides
4. Print Roller
1. Load the labels on the material supply holder. Refer to Loading the
Material on page 25.
2. Position the label strip between the label guides (Figure 24, 3) and turn
the adjustment wheel (Figure 24, 2) to snug the guides just up against
the label strip. Be careful not to tighten the guides against the label strip
enough to crimp the label strip.
3. Close the printer cover (Figure 1, 9).
29
Page 37
Loading the Ribbon and Material
A CAUTION
Printhead damage caused by improper handling!
• Do not touch the bottom of the printhead with
fingers or sharp objects.
• Ensure that the labels are clean.
• Ensure that the label surfaces are smooth. Rough
labels act like emery paper and reduce the
service life of the printhead.
Print with the lowest possible printhead
temperature.
The printer is ready for operation when all connections are made and labels
and ribbon are loaded.
Synchronizing the Paper Feed
After the label stock has been inserted, the printer will calibrate automatically
if Brady IP enabled materials are used. If materials other than Brady IP
enabled are used, calibration is performed manually.
■ Select the material type in the software.
■ Press the feed key to start the synchronization.
■ Remove the blank labels produced during the synchronization.
30
Page 38
Control Panel
Control Panel
The user can control many printer operations with the control panel. These
options include:
■ Starting, interrupting, continuing and cancelling print jobs (refer to Key
Functions on page 36).
■ Setting print speed, interface configuration, language and time of day (refer
to Setup Menu on page 47).
■ Starting test functions (refer to Test on page 38),
■ Updating firmware (refer to Firmware on page 54).
Most adjustments should be performed through the software.
NOTICE
Whenever possible, control print jobs through the
software.
LCD Panel Menu Diagram
31
Page 39
Control Panel
Short
Memory
Te st
Te st
status
card
Label
Te st
ASCII
Dump
Device
Font
Status
Demo
dump
ASCII
profile
grid
Mode
list
list
print
label
(Card)
ServiceSetup Service
off
interval
Cleaning
Load
settings
Save
settings
PPP
Load
voucher
fr.
card
Firmw.
upd.
Firmware
Local
settings
Set
time
32
Menu
Memory
Enter/
card
Exit
Format
Copy
memory
Print
from
Label
card
card
directory
card
Setup
Local
settings
Set
Daylight
Timezone
Country
date
saving
USA
Page 40
Control Panel
Print
param.
Width
ASCII
Barcode
Pause
Error-
Backfeed
Tear-off
Label
sensor
level
Warn
Transfer
dump
error
reprint
reprint
smart
mode
Gap
sensor
ribbon
print
Security
Interfaces
Security
Ethernet Ethernet
RS-232 RS-232
Error
Network
address
Gateway
Gateway
mask
Subnet
IP
Address
DHCP
Handshake
rate
Baud
Mode
Debug
Time
Powersave
LCD
Contrast
LCD
Brightn.
position
Backfeed
sensor
Demand
sensor
Demand
Limit
Backfeed
Peel
speed
peel-off
delay
position
Print
param.
param.
Machine
Print
speed
level
Heat
Interfaces
Character
Default
set
card
slot
pos.
Tear-off
pos. Y
Printhead
pos. X
Printhead
33
Page 41
Control Panel
Control Panel Structure
1
2
Figure 25, Control Panel
The control panel consists of a graphic display (Figure 25, 1) and the
navigator pad (Figure 25, 2) with five integrated keys.
The graphic display indicates the current status of the printer, label and/or
ribbon numbers, if Brady-brand materials are used, the print job, faults and
the printer settings in the menu.
The key functions depend on the current printer status. The key pads (for
example, menu or feed) light up white in Print mode.
Functions in Print Mode
Powersave Mode
If the printer is not used for a lengthy period, it automatically switches to
Powersave mode.
The graphic appears in the display, and key lighting is switched off.
Press any key on the navigator pad to exit Powersave mode.
Printer States
‘Ready’ state
The printer is ready and can receive data.
The display shows the text Ready and label and/or ribbon numbers if
Brady-brand materials are used.
34
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Control Panel
‘Printing label’ state
The printer is currently processing an active print job. Data can be transmitted
for a new print job. The new print job will start when the previous one has
finished.
The display shows the message Printing label and the number of the
printed label in the print job.
‘Pause’ state
The printing process has been interrupted by the operator.
The display shows the text Pause and the symbol .
‘Correctable error’ state
An error has occurred that can be rectified by the operator without interrupting
the print job. The print job can be continued after the error has been rectified.
The display shows the symbol , the type of error and the number of labels
still to be printed.
‘Irrecoverable error’ state
An error has occurred that cannot be rectified without interrupting the print
job.
The display shows the symbol , the type of error and the number of labels
still to be printed.
‘System fault’ state
If a fault occurs during the system test, the symbol and type of error are
displayed.
■ Switch the printer off and then on again at the power switch.
or
■ Press the cancel key.
Call Service if the error occurs persistently.
35
Page 43
Control Panel
Key Functions
■ The up, down, left and right arrows are used for navigating in the menu.
■ The . key corresponds to the Enter key on a computer keyboard. It
confirms:
- Selection of a menu item.
- Entry of a parameter.
- Help information in the event of a fault.
Key Display State Function
menu lights Ready Ready Enter the offline menu.
feed lights Ready Ready Feed a blank label.
pause lights Ready Ready Stop printer after the end of a print
job.
Reprint the last label.
Print label Print label Interrupt print job.
Printer goes into Pause state.
Pause Pause Continue print job. Printer goes into
Print label state.
flashes Correctable
error
cancel lights Ready Ready Delete internal memory. The last
Print label Print label
Pause Pause
Correctable
error
flashes Irrecoverable
error
.
lights Error Call help. Concise information for
Continue the print job after
rectifying the fault. Printer goes into
Print label state.
label can no longer be reprinted.
Short press
print job.
Longer press
current print job and deletes all
print jobs.
rectifying the fault is displayed.
J cancels the current
J cancels the
LCD/Menu Options
Parameters for configuring the printer are found in the Setup menu on the
printer. Your printer is mainly configured via the operating LCD display during
initial start-up and when making major changes to the operating conditions.
Changes required for processing different print jobs should be implemented
via software settings.
You can protect the Setup menu from unauthorized access with a code
number (PIN). Refer to Security on page 53 for additional information.
36
Page 44
Control Panel
Short Status
The Short status menu provides an overview of important status
information in the display of the printer.
1. Press the menu key.
2. Select Short status menu.
3. Scroll through the individual lines with the S and T keys.
4. Use the
The following configuration parameters are displayed in the Short status
menu:
Line Meaning Example
1 Printer type IP/300
2 Version number of the printer operating system
3 Creation date of firmware (Aug 11 2006)
4 Version number of the system loader
5 Creation date of the bootloader (Jul 24 2006)
6 Revision of the CPU PCB PCB Rev. 05
7 Revision of the CPU CPU Rev. 3
8 Serial number of the PCB CPU CPU
9 Resolution of the installed thermal printhead TPH
10 Previously printed paper lengths Transfer 181.44 m
11 Previously printed paper length (thermal print) Thermal 13.17 m
12 IP address of the Brady IP Printer when
key to exit the menu.
Firmware V1.00
(firmware)
Bootloader V1.14
(bootloader)
#132062821190
300dpi,1248dots
192.168.9.14
connected to a network
37
Page 45
Control Panel
Test
Overview
The printer is equipped with different test functions providing information
about:
■ The most important configuration parameters.
■ The fonts available in the printer.
■ The hardware components and connected peripheral devices.
■ The print image quality and state of the thermal printhead.
■ The function of label detection in conjunction with the optical properties of
the label medium.
■ The label data sent from the computer or memory card.
The test functions are found in the Test menu:
1. Press the menu key.
2. Select Test menu.
3. Switch to the test function level with the T key.
4. Select the desired test function with the X and W keys.
5. Start the selected test function with the
Figure 26, Sample Test Label
key.
38
Page 46
Control Panel
Status Print
The Status print function prints a test image containing information on the
configuration and status of the printer. The printout occurs using the heat level
and print speed specified in the Setup > Print param. menu.
NOTE: Continuous media is most suitable for this function.
1. Press the menu key.
2. Select Test > Status print menu.
3. Press the
key.
You can cancel the printout with the cancel key.
The printout contains the following information:
■ Device type
■ Version and creation date of the firmware
■ Version and creation date of the system loader (bootloader)
■ Current values of selected local settings (refer to Local Settings on
page 47)
■ Current values of selected device settings (refer to Device List on page 41)
■ Current values of selected print parameters (refer to Print Parameters on
page 50)
■ Current values of selected interface parameters (refer to Interfaces on
page 52)
■ Status of PIN activation (refer to Security on page 53)
■ Operation time
■ Number of labels printed
■ Printed length with thermal transfer printing and thermal direct printing
■ Current measured values of the printhead temperature and heat voltage
■ Information about the label sensor
■ Lines used to evaluate the print quality
39
Page 47
Control Panel
Font List
The Font list function prints the most important parameters of the fonts
available in the printer. The table contains both the original fonts and
user-loaded fonts.
NOTE: Continuous media is most suitable for this function.
1. Press the menu key.
2. Select Test > Font list menu.
3. Press the
You can cancel the printout with the cancel key.
The font parameters have the following meanings:
Column Meaning
No. ID number of the font required for programming (command T).
Name Name with which the font is saved internally.
Type Type of font generation. This provides information on the
Description Explanations of the font: size, font family. The printout occurs in
key.
Figure 27, Font List
variability of the font and is important when programming
(command T).
the appropriate font.
40
Page 48
Control Panel
Device List
The Device list function prints out the most important information on
hardware components of the printer and connected devices.
NOTE: Continuous media is most suitable for this function.
1. Press the menu key.
2. Select Test > Device list menu.
3. Press the
You can cancel the printout with the cancel key.
Name Information
CPU Type and serial number of the CPU PCB
TPH Resolution and heating point number of the installed thermal
I/F [x] Type of interfaces installed
key.
Figure 28, Device List
Revision of CPU PCB and FPGA
printhead.
x: Number of interface
41
Page 49
Control Panel
ASCII Dump Mode
ASCII Dump mode offers the option of checking incoming control sequences
at the interface when working with direct programming. The incoming
commands at the printer are printed out as text. In addition, a corresponding
error message is printed out immediately after an error occurs.
The printout is started after four lines have been received.
NOTE: Continuous media is most suitable for this function.
NOTE: You can adjust the width of the printout down to 2 inches
(50 mm) with the Width ASCII dump parameter.
1. Press the menu key.
2. Select Test > ASCII Dump Mode menu.
3. Press the
4. Use the feed key to call up the last few lines of a label description.
You can cancel the printout with the cancel key.
Figure 30 is an illustration of a sample ASCII Dump printout.
key to switch to Monitor mode.
Figure 29, ASCII Dump Mode
42
Page 50
Control Panel
Figure 30, Sample ASCII Dump Mode
43
Page 51
Control Panel
Test Grid
The Test grid function prints out the geometric pattern on a background
grid. This allows you to assess the evenness of the print quality.
NOTE: Continuous media is most suitable for this function.
1. Press the menu key.
2. Select Test > Test grid menu.
3. Press the
The geometric pattern is printed every five seconds once the Test grid
function is started. You can adjust the printer during the pauses between the
printouts.
You can cancel the printout with the cancel key.
key to start the printout.
Figure 31, Test Grid
44
Page 52
Control Panel
Label Profile
The Label profile function carries out a longer label advance. It saves the
values measured by the label sensor here and then prints them out in two
diagrams. The printout is used to check label detection in conjunction with the
optical properties of the label medium.
1. Select the label sensor to be tested in Setup > Print param. Refer to
Print Parameters on page 50.
2. Load the label medium to be tested into the printer.
3. Press the menu key.
4. Select Test > Label profile menu.
5. Press the
sensor measures the transparency/reflection capacity of the label
material. The message Test print OK appears in the display once the
advance is complete.
6. Load printable material which extends across the entire printing width.
7. Press the
You can cancel the printout with the cancel key.
key. The printer performs a longer label advance. The label
key to start the diagram printout.
Figure 32, Label Profile
45
Page 53
Control Panel
Figure 33, Typical Label Profile Graph
Description of Label Profile Graph
1 Direction of paper flow at which the label start was detected
2 Type of peripheral device connected
3 Information for the firmware developer
4 Width of the negative derivative in motor increments
5 Stroke between start and end of the negative derivative
6 Scale factor for the derivative diagram
7 Service information for adjusting the label sensor
8 Method of label detection (transmitted light/reflex bottom)
9 Device name and current firmware version
46
Page 54
Control Panel
Setup Menu
Local Settings
Press the menu key.
Select Setup > Local settings.
Parameter Meaning Default
Country Sets the display language and the
country-specific date and time formats.
USA
Timezone Adapts the time display on the printer to the time
zone in relation to UTC (Universal Time
Coordinated).
Daylight
saving
Set date Sets the system date in the format
Set time Sets the system time in HH:MM:SS format.
Selects daylight savings time applicable for the
region. The time changes automatically when
daylight savings time begins and ends.
DD.MM.YYYY (DD: day, MM: month,
YYYY: year). The print output of the date varies
depending on the format set via the country
parameter.
When changing the time, ensure that the
timezone, daylight saving and set date
parameters are set correctly.
UTC
USA
–
–
47
Page 55
Control Panel
Machine Parameters
Press the menu key.
Select Setup > Machine param.
Parameter Meaning Default
Printhead
pos. X
Printhead
pos. Y
Demand
sensor
Shifting of the entire print image perpendicular to
the direction of paper flow.
The absolute shifting is limited by the margins of the
print zone. Those are determined by the width of the
printing line on the printhead.
You can also set the Printhead pos. X via
software. The offset values from the Machine
param. menu and the software are added together.
Shifting of the entire print image in the direction of
paper flow. With positive values, printing begins
later in the direction of paper flow.
Shifting of the print image in the direction of paper
flow also influences the peel and tear positions.
Correct the peel position and tear position
parameters by the same value in the opposite
direction.
You can also set the Printhead pos. Y via
software. The offset values from the Machine
param. menu and the software are added together.
Configuration of the Peel-off parameters for devices
with Peel-off function.
0.0 mm
0.0 mm
> Peel
position
48
In the peel position or individual label tear-off
position, the label may not advance enough for the
operator to get a grip on the label and remove it.
Increasing this value from zero advances the
printed label the selected distance until it is
removed. After the label is removed, the next label
automatically moves to the correct printing position.
The maximum recommended setting for the peel
position is 6.0 mm.
0.0 mm
Page 56
Control Panel
Parameter Meaning Default
>Backfeed
delay
Delay time between removing the label from the
peel position and the backfeed of the label.
250 ms
> Limit
peel-off
spd.
Brightn.
LCD
Contrast
LCD
Time
Powersave
Debug mode Operating mode which supports the firmware
Limitation of the print speed in the Peel-off mode to
100 mm/s.
Brightness of the LCD display from 1 to 10. 10
Contrast of the LCD display from 4 to 8. 6
Time between the last operation and the activation
of Powersave mode.
programmer when localizing errors.
On
5 min.
Off
49
Page 57
Control Panel
Print Parameters
Press the menu key.
Select Setup > Print param.
Parameter Meaning Default
Heat level Heating value to compensate for different
thermal behavior of printheads. Changing
this value is necessary if the printing intensity
has changed after replacing the printhead.
To adapt the printing intensity when using
different media, print speeds or printing
contents, you should change the heat level in
the software. The settings from the Print
param. menu and the software are added
together.
The heat level setting also affects the test
printouts.
Print speed Basic print speed setting.
You can specify the print speed for each print
job via software.
The print speed setting also affects the test
printouts.
Transfer
print
Warn level
ribbon
On for thermal transfer printing: Sensor for
monitoring the transfer ribbon is activated.
Off for thermal direct printing: Sensor for
monitoring the transfer ribbon is not
activated.
You can overwrite the setting for each print
job via software.
Warning sent via the Ethernet interface by
way of an SNMP message or e-mail sent
when the remaining diameter of the ribbon
supply roll undershoots the set value
1.2–3 inches (32–74 mm).
0
100 mm/s
On
Off
50
Page 58
Control Panel
Parameter Meaning Default
Label
sensor
Tear-off
mode
Backfeed Method for backfeeding the label medium.
ErrorReprint
Pause
reprint
Method for detecting the starting end of the
label.
Gap sensor: Detection using changes in
the transparency between the label and label
gap.
Bottom-Reflect: Detection using reflex
marks on the bottom of the material and
notched material.
Positioning the label medium for tearing off at
the Tear-off plate.
On: Additional advancement of the label
medium which positions the label gap after
the last printed label at the dispense plate.
Off: Label advance stops once the last label
has fully passed the print line.
Backfeeding is necessary in the Tear-off and
Peel-off modes since a label is pushed out
past the front edge of the next label above
the print line when peeling or tearing.
always: Backfeeding occurs independently
of label contents.
smart: Backfeeding only occurs when the
next label is not yet fully prepared when
peeling or tearing the current label.
Otherwise, the second label is pushed on
and completed after removal of the first label
without backfeeding.
On: With a correctable error and
corresponding troubleshooting, the label
being printed when the error occurs is
repeated.
Off: Print job is continued with the next
label.
Printing another label with the information of
the previous print job by pressing the pause
key. This function can be executed until the
print buffer is cleared with the cancel key.
Gap
Sensor
Off
smart
On
Off
51
Page 59
Control Panel
Parameter Meaning Default
Barcode
error
Width ASCII
dump
Interfaces
Press the menu key.
Select Setup > Interfaces.
On: With faulty barcode contents or size
specifications, printing is interrupted.
Off: Printing is not interrupted if an error
occurs. If barcode contents are faulty, the
printer attempts to replace the incorrect data
with valid characters (e.g. zeros). If barcode
size specifications are faulty, a gray area is
printed instead of the barcode.
Width of the printing area in the Monitor
mode test function.
With the Automatic setting, the printout of the
control sequences arriving at the printer
occurs over the maximum printing width. You
can reduce the printing area width down to
2 inches (50.8 mm).
On
Automatic
Parameter Meaning Default
Default
card slot
Character
set
RS-232 Sets the interface parameters Baud rate and
52
Selects the primary card slot. Select one of the
card slots on the back of the printer
(CompactFlash, PC Card or Ext.
CompactFlash)
Selects the character set table.
Switching the character set via software is not
possible. You can access characters not
available in the selected character set by using
the Unicode table.
Handshake for data transfer via the serial
RS-232 interface.
Recommended settings are 115200 and
hardware handshake.
Compact
Flash
Windows
1252
115200
RTS/CTS
Page 60
Control Panel
Parameter Meaning Default
> DHCP Method of issuing IP address
On: Dynamic issuing of IP address by the
DHCP server
Off: Direct issuing of the IP address by the
operator
> IP IP address of the Brady IP Printer. Only valid
with DHCP = Off.
> Mask Subnet mask (classification and address range)
of the local network. Only valid with DHCP =
Off.
> Gateway Connection address between the local network
and other networks. The IP address of the
computer (router) on the network. The address
of the router can also be issued via DHCP.
> Network
error
Printer switches to Error mode when problems
with the network connection occur.
On
Off
Off
Security
By activating a PIN, you can protect the Setup menu, certain memory card
functions and the firmware update from unauthorized access. The protected
menu items are marked with the symbol and are only accessible after the
PIN is entered.
1. Press the menu key.
2. Select Setup > Security > Security menu.
3. Select On with the X and W keys.
4. Accept the setting with the
5. Select On with the X and
6. Select PIN with the X key.
7. Select the digit of the PIN to be changed with the X and W keys.
8. Assign the selected digit a number with the S and T keys.
9. Repeat these two steps for the remaining digits of the PIN.
10. Accept the setting with the
key.
W keys.
key.
53
Page 61
Control Panel
Firmware
NOTICE
Do not power down or remove the memory card
during a firmware upgrade.
The printer firmware is saved in a Flash EPROM. You can update the
firmware using the following functions:
■ Firmware upd.: Copy a firmware file from a computer connected to one
of the interfaces of the Brady IP Printer. Refer to Firmware Update via
Interface on page 54. Brady Support can provide additional information
about current firmware available on the Brady website.
■ Firmw. fr. card: Copy a firmware file from a memory card. Refer to
Firmware Update from Memory Card on page 55.
Firmware Update via Interface
1. Press the menu key.
2. Select Service > Firmware upd. menu.
3. Press the
4. The Firmware-Upd message appears in the display.
5. Press the
6. If Firmware upd. is protected via a PIN, use the S, T, X and W keys
to enter the code number and confirm with the
7. Open the DOS input window on the PC.
8. Configure the serial interface of the PC with the mode command. Enter
the command mode com1: baud=115200 parity=n data=8 stop=1, for
example.
9. Send the firmware file (e.g. 304_6811.x2) to the printer. Enter the
command copy /b 304_6811.x2 com1:, for example.
10. A progress indicator is displayed while the firmware is being copied. OK
appears in the display once copying is successfully completed.
11. Press the
54
key.
key.
key.
key.
Page 62
Control Panel
Firmware Update from Memory Card
1. Format CompactFlash memory card in printer.
The directories “fonts,” “images,” “labels” and “misc” are created on the
memory card.
2. Copy the firmware file to the “misc” directory in a CompactFlash drive.
3. Insert the prepared memory card into the printer.
4. Press the menu button.
5. Select Service > Firmw. fr. card menu.
6. Press the
7. If the function Firmw. fr. card is protected via a PIN, use the S, T,
X and W keys to enter the code number and confirm with the
The names of the firmware files found on the memory card are shown in the
display.
8. If several firmware files are found on the memory card, select the desired
file with the S and T keys.
9. Press the
The selected firmware file is copied. A progress indicator is displayed while
the firmware is being copied. OK appears in the display once copying is
successfully completed.
10. Press the
key.
key.
key.
key.
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Control Panel
Error Messages During Firmware Update
If an error occurs during the update, one of the following error codes is shown
in the display:
Error
code
NOTE: If an error occurs with a firmware update, the old firmware
Meaning
C Checksum error.
/b may have been forgotten in the COPY command or the file is
defective.
H Header error.
/b may have been forgotten in the COPY command or the file is
defective.
E EPROM could not be cleared.
V Programming voltage is too low.
P Programming error.
version is no longer usable. Restart programming.
Adjust Screen Brightness
Brightn.
LCD
Contrast
LCD
Adjust the LCD display brightness (1 to 10). 10
Adjust the LCD display contrast (4 to 8). 6
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Control Panel
Calibration for Standard Material
Heat Settings for Print Darkness
With the use of Brady material, the heat settings in the setup print parameters
menu may vary greatly. Setting the heat excessively high can result in not
only melting the ribbon but also damaging the printhead. If your material does
not have a recommended heat setting, it is recommended that you set the
heat at -20, which is the lowest possible value. At this point print a label and
evaluate it for quality. If the label is too light, change the heat setting by one or
two values in the positive direction and retry printing a label. Keep repeating
this process until you get a quality label. Once you have determined the heat
setting for this particular material, record it so that the next time you use this
material you will know where to set the heat settings.
Heat settings can also be adjusted in your Brady software.
Speed Settings for Registration
Recommended speed is one or two inches per second.
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Control Panel
Print Sample Label
A sample label is imbedded in the firmware and can be printed through the
test menu.
58
Figure 34, Sample Print Label
Page 66
Print Setting Label
To validate the settings, print the configuration label.
Control Panel
Figure 35, Configuration Label
59
Page 67
Cleaning and Simple Maintenance
Cleaning and Simple Maintenance
A DANGER
Electric Shock Hazard
Disconnect power to the printer before starting any
maintenance work.
It is important to clean the thermal printhead regularly. This guarantees a
consistently good printed image and will prevent premature wear of the
printhead.
Other maintenance is limited to occasional cleaning of the printer.
General Cleaning
NOTICE
Do not use abrasive cleaners or solvents for cleaning
external surfaces or modules. Do not use lubricating
agents of any kind.
The printer can be damaged by abrasive cleansers.
Lubricating agents can damage the finish and mechanical
parts inside the printer.
■ Remove dust and particles from the print area with a soft brush, vacuum
cleaner or compressed air.
■ Clean the cover of the printer.
■ Remove any dust and debris from the interior of the printer using a soft
bristle brush or vacuum cleaner. Inspect this area after every four rolls of
media.
Cleaning the Printhead and Media Feed Rollers
It is important that the printhead be cleaned on a regular bases. If debris
builds up on the printhead you will see vertical un-printed lines appearing in
the labels. Continuing to print under these conditions can cause the heat from
the printhead to damage the printhead.
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Cleaning and Simple Maintenance
A CAUTION
Printhead Damage
• Do not use sharp objects to clean the printhead.
• Do not touch the protective glass layer on the
printhead.
A CAUTION
Risk of injury from the hot printhead.
Ensure that the printhead has cooled down before starting
cleaning.
To clean the printhead and/or media feed rollers:
1. Turn off the printer power.
2. Open the cover, lower the control panel and push the green print module
release button (refer to Loading the Ribbon on page 23).
3. Remove the transfer ribbon and the label stock (refer to Loading the
Ribbon and Material on page 23).
4. Use a cotton swab and a solvent of 90% isopropyl alcohol or a
Preventative Maintenance Kit to carefully rub the surface of the printhead
(Figure 36, 2) and the media feed rollers (Figure 36, 1) being careful not
to scratch the printhead.
5. Allow the printhead and media feed rollers to dry for about two to three
minutes before restarting the printer.
50
1
40
30
20
10
0
Figure 36, Printhead and Media Feed Rollers
2
If the vertical lines still appear after cleaning the printhead, the printhead may
be damaged.
NOTICE
Printhead replacement should always be performed by a
qualified and properly trained technician.
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Basic Troubleshooting Guide
Basic Troubleshooting Guide
Troubleshooting Chart
Problem Cause Remedy
Transfer ribbon
creases.
Print image has
smears or voids.
Printer does not stop
after transfer ribbon
runs out.
Printer prints a
sequence of
characters instead of
the label format.
Printer transports
label media, but
transfer ribbon does
not move.
Printer only prints
every second label.
Vertical white lines
appear in the print
image.
Horizontal white lines
appear in the print
image.
Print image is
irregular, one side is
lighter.
Transfer ribbon is too
wide.
Printhead is dirty. Refer to Cleaning the Printhead
Temperature is too high. Decrease temperature through
Combination of labels
and transfer ribbon is
incorrect.
Thermal printing is
chosen in the software.
Printer is in ASCII Dump
mode.
Transfer ribbon
incorrectly inserted.
Combination of labels
and transfer ribbon is
incorrect.
Size setting in the
software is too large.
Printhead is dirty. Refer to Cleaning the Printhead
Printhead is defective
(heat element failure).
Printer is used with
backfeed > smart
in the Tear-off or Peel-off
mode.
Printhead is dirty. Refer to Cleaning the Printhead
Use a transfer ribbon slightly
wider than the width of label.
and Media Feed Rollers on
page 60.
the software.
Use a different type of ribbon.
Change to thermal transfer
printing.
Cancel the ASCII Dump mode.
Check and, if necessary, correct
the transfer ribbon web and the
orientation of the label.
Use a different type of ribbon.
Change the size in the software.
and Media Feed Rollers on
page 60.
Call for service. The printhead
should always be replaced by a
qualified and properly trained
technician.
Always set
setup menu. Refer to Setup
Menu on page 47.
and Media Feed Rollers on
page 60.
backfeed > in the
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Basic Troubleshooting Guide
Error Messages with Corrective Actions
Error messages Cause Remedy
ADC malfunction
Barcode error
Barcode too big
Battery low
Buffer overflow
FPGA
malfunction
Head error
Head open
Head too hot
Invalid Label
Tag
Possible hardware issue. Recycle power to the printer. If the
error does not clear, call service.
Barcode content is
invalid, for example
alphanumeric characters
in a numerical barcode.
The barcode is too big for
the allocated area of the
label.
Clock battery power is
low.
Handshake mode is not
on.
Press cancel key to return printer
to Ready mode. Correct the
barcode content.
Press cancel key to return printer
to Ready mode. Reduce the size
of the barcode or move it.
Replace the clock battery.
Access the printer
handshake mode and select
RTS/CTS.
Possible hardware issue. Recycle power to the printer. If the
error does not clear, call service.
Printhead may need to be
replaced.
Printhead may not be
completely closed.
The printhead
temperature is too high.
RFID Tag is unable to be
read or is missing
information.
Recycle power to the printer
several times. If fault does not
clear, replace the printhead.
Close the printhead completely
and press the pause key.
If in Standard mode, check that
the heat setting is not set too high
for the material you are using.
Allow the printer to cool for several
minutes before resuming the print
job. If the error continues to
repeat, contact customer service
to determine other possible
causes.
Reboot the printer, if error
reoccurs select Enter and use
printer in Standard mode.
setup menu,
Invalid Ribbon
Tag
RFID Tag is unable to be
read or is missing
information.
Reboot the printer, if error
reoccurs select Enter and the
printer will load primary ribbon
settings for Hassle Free mode.
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Basic Troubleshooting Guide
Error messages Cause Remedy
Invalid setup
Memory overflow
Multiple Label
Tags Found,
Remove Extras
The Setup menu is
incorrectly configured.
Handshake mode is not
on.
Multiple tags on core of
material or printer did not
clear from last tag read.
Cancel the current job. Recheck
all configuration settings.
Access the printer
handshake mode and select
RTS/CTS.
Reboot printer to get a fresh read
of supply, if error reoccurs select
Enter to bypass and use Standard
mode.
setup menu,
Multiple Ribbon
Tags Found,
Remove Extras
Multiple Tags
Read Remove
Extra Tags
Network Error,
No Link
No Label
Detected
Multiple tags on core of
material or printer did not
clear from last tag read.
Label tags read
incorrectly.
Ethernet is selected in the
setup menu but no
Ethernet connection.
Missing RFID Tag Select Enter to bypass error and
Reboot printer to get a fresh read
of supply, if error reoccurs select
Enter to bypass and the printer will
load primary ribbon settings for
Hassle Free mode.
Remove and reinstall the label
spool and/or the ribbon spool. If
the error does not clear, recycle
power to the printer.
• Check that the Ethernet server
is available and connected,
then recycle power to the
printer.
or
• Go to the
and turn off Network Error
reporting, then recycle power to
the printer.
used in Standard mode.
settings menu
No label size
64
The size of the label is not
defined in the software.
Check the software programming.
Page 72
Basic Troubleshooting Guide
Error messages Cause Remedy
No Ribbon
Detected
No SMTP server
Not a
Recommended
Ribbon, Use
XXXX instead
Supply missing RFID tag. Verify compatible supply has
been loaded, if supply is correct
select enter to bypass the error
and the printer will load primary
ribbon settings for Hassle Free
mode.
Printer is configured to
send error messages to
the server but the IP
address of the recipient
can not be found.
Ribbon does not match
Primary ribbon
compatibility selection.
• Check that the IP address is
correct and if the recipient is
available.
or
• Go to the
and turn
power to the printer.
Install recommended ribbon or if
supply loaded is secondary option
select enter to bypass the error
and the Printer will load Primary
Ribbon settings for Hassle Free
mode.
settings menu
SMTP off, then recycle
Out of paper
Out of ribbon
Labels missing on the
label material.
Out of transfer ribbon. Insert new transfer ribbon.
Transfer ribbon melted
during printing.
The ribbon is improperly
installed.
Replace label material or press
the pause key to continue
printing.
• Cancel the current print job.
• Change the heat level through
the software.
• Clean the printhead (refer to
Cleaning the Printhead and
Media Feed Rollers on
page 60).
• Load the transfer ribbon (refer
to Loading the Ribbon on
page 23).
• Restart the print job.
• Cancel the current print job.
• Reinstall the ribbon (refer to
Loading the Ribbon on
page 23).
• Restart the print job.
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Basic Troubleshooting Guide
Error messages Cause Remedy
Protocol error
Ribbon too
Narrow for
Label
Printer has received an
unknown or invalid
command from the
computer.
Ribbon is smaller than
the width of the installed
supply.
• Press the pause key to skip the
command.
or
•Press the cancel key to cancel
the print job.
Install recommended larger
ribbon or select Enter to bypass
the error and the printer will load
primary ribbon settings for Hassle
Free mode and will allow printing.
Voltage error
Wrong revision
An incorrect voltage is
detected.
The firmware that is
loaded or is being loaded
into the printer is not
compatible with the
hardware configuration.
Note the details reported on this
error, then recycle power to the
printer. If the error does not clear,
call service.
Obtain the correct firmware for
this printer and load it.
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Page 74
Additional Support
Additional Support
Technical Support Numbers/Online Help
For Repair or Technical Assistance, find your regional Brady Tech Support
office by going to:
■ In the Americas: www.bradyid.com
■ In Europe: www.bradyeurope.com
■ In Asia: www.bradycorp.com
Repair and Replacement Parts
Brady Corporation offers Repair and Replacement Services. Contact Brady
Technical Support for repair and replacement information.
Product Registration
Register your Brady IP Printer online at www.bradycorp.com/register and
receive free product support and updates!
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