Brady BradyPrinter S3000, BradyPrinter i3300 User Manual

User Manual

Copyright and Trademarks

Disclaimer

This manual is proprietary to Brady Worldwide, Inc. (hereafter "Brady"), and may be revised from time
to time without notice. Brady disclaims any understanding to provide you with such revisions, if any.

This manual is copyrighted with all rights reserved. No portion of this manual may be copied or
reproduced by any means without the prior written consent of Brady.

While every precaution has been taken in the preparation of this document, Brady assumes no liability
to any party for any loss or damage caused by errors or omissions or by statements resulting from
negligence, accident, or any other cause. Brady further assumes no liability arising out of the
application or use of any product or system described, herein; nor any liability for incidental or
consequential damages arising from the use of this document. Brady disclaims all warranties of
merchantability of fitness for a particular purpose.

Brady reserves the right to make changes without further notice to any product or system described
herein to improve reliability, function, or design.

Trademarks

All brand or product names referenced in this manual are trademarks (™) or registered trademarks (®)
of their respective companies or organizations.

© 2018 Brady Corporation. All Rights Reserved.

BradyPrinter S3000 ii

Brady Warranty

Our products are sold with the understanding that the buyer will test them in actual use and determine
for him or herself their adaptability to his/her intended uses. Brady warrants to the buyer that its
products are free from defects in material and workmanship, but limits its obligation under this
warranty to replacement of the product shown to Brady’s satisfaction to have been defective at the
time Brady sold it. This warranty does not extend to any persons obtaining the product from the buyer.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON BRADY’S PART.
UNDER NO CIRCUMSTANCES WILL BRADY BE LIABLE FOR ANY LOSS, DAMAGE, EXPENSE
OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING IN CONNECTION WITH THE USE, OR
INABILITY TO USE, BRADY’S PRODUCTS.

Safety and Environment

Please read and understand this manual before using the BradyPrinter S3000 for the first time. This
manual describes all of the main functions of the printer.

Precautions

Before using the

• Read all instructions carefully before operating the printer and prior to performing any
procedure.

• Do not place the unit on an unstable surface or stand.

• Do not place anything on top of the unit.

• Keep the top clear of obstructions.

• Always use the printer in a well ventilated area. Do not block the slots and opening on the unit,
which are provided for ventilation.

• Only use the power source indicated on the rating label.

• Use only the power cord that comes with the unit.

• Do not place anything on the power cord.

BradyPrinter S3000

, please note the following precautions:

BradyPrinter S3000 iii

Technical Support and Registration

Contact Information

For repair or technical assistance, locate your regional Brady Technical Support office by going to:

•

United States:

•

Europe:

•

Asia Pacific:

•

Australia:

•

Canada:

•

Latin America:

Registration Information

To register your printer, go to:

•

www.bradycorp.com/register

•

Australia:

•

China:

www.brady.com.cn/membercenter/register_product.aspx

Repair and Return

www.bradyid.com

www.bradyeurope.com

www.brady.co.uk/landing-pages/global-landing-page

www.bradyid.com.au

www.bradycanada.ca

www.bradylatinamerica.com

www.bradyid.com.au/register

If for any reason you need to return the BradyPrinter S3000 printer for repair, please contact Brady
Technical Support for repair and replacement information.

Document Conventions

When using this document, it is important that you understand the conventions used throughout the
manual.

• All user actions are indicated by Bold text.

• References to menus, dialog boxes, button and screens are indicated by Italics text.

BradyPrinter S3000 iv

Contents

1 • Introduction

Features and Functions ............................................................................................ 1

Compatible Applications........................................................................................... 2

System Specifications............................................................................................... 2

Button Actions........................................................................................................... 2

2 • Setup

Unpacking and Setting up Printer............................................................................ 3

What’s in the Box ..................................................................................................3

Printer Components ..............................................................................................4

Power.......................................................................................................................... 5

Setup .....................................................................................................................5

Power Save Mode .................................................................................................5

Put the Printer into Sleep Mode ............................................................................6

Wake the Printer from Sleep Mode .......................................................................6

Reboot the Printer .................................................................................................6

Install or Change Supplies........................................................................................ 7

Ribbon ...................................................................................................................7

Install or Change Label Supplies ..........................................................................8

Recycling the Label and Ribbon Cartridges ......................................................... 10

Dismantling the Ribbon Cartridge .......................................................................10

Recycling Components ................................................................................11

Dismantling the Label Cartridge ..........................................................................12

Recycling Components ................................................................................13

Connecting the Printer............................................................................................ 14

Configuring a Direct USB Connection .................................................................14

Setting System Defaults.......................................................................................... 15

3 • Printing Labels

Navigation and Status............................................................................................. 16

Material Details ...................................................................................................16

Creating Labels........................................................................................................ 17

Print Adjustments.................................................................................................... 17

Print Energy ........................................................................................................17

Horizontal Offset .................................................................................................18

Vertical Offset ......................................................................................................18

Print Speed .........................................................................................................18

Cutting Options ...................................................................................................18

Printing Labels ........................................................................................................ 19

Feeding and Cutting Label Stock ........................................................................19

4 • Using System Tools

Installing Firmware Upgrades................................................................................. 20

BradyPrinter S3000

v

5 • Maintenance

Display System Information.................................................................................... 21

Pre-maintenance Operations.................................................................................. 21

Cleaning the Printer................................................................................................. 23

Cleaning Residue from Printer ............................................................................23

Cleaning the Display ...........................................................................................23

Cleaning the Cutter Blade ...................................................................................24

Cleaning the Sensors ..........................................................................................26

Cleaning the Cutter Blade Exit Area ...................................................................27

Dust Cleaning ......................................................................................................28

Cleaning the Print Head ......................................................................................28

Replacing the Supply Wiper ................................................................................... 29

Clearing Jams .......................................................................................................... 30

Printer Jam ..........................................................................................................30

Cutter Jam ...........................................................................................................30

6 • Troubleshooting
A • Regulatory Compliance

Agency Compliance and Approvals....................................................................... 34

United States .......................................................................................................34

FCC Notice ...................................................................................................34

Canada ................................................................................................................34

Mexico .................................................................................................................34

Europe .................................................................................................................35

RoHS Directive 2011/65/EU, 2015/863/EU ..................................................35

Batteries Directive 2006/66/EC ....................................................................35

Turkey .................................................................................................................35

China and Taiwan ...............................................................................................35

B • Licensing

BradyPrinter S3000

End User License Agreement for Microsoft Windows CE©................................. 36

vi

1 Introduction

Thank you for purchasing the BradyPrinter S3000, which you can use to create and print professional­looking labels. All you have to do is:

• Drop in a ribbon cartridge. You can choose from a wide range of single-color ribbons.

• Drop in a label cartridge. You can choose widths that range from 0.5 in. to
4 in. (12.7 mm to 101.6 mm), and come in many colors, styles, and materials.

• Send labels for printing from your labeling software.

Labels and ribbons from Brady Corporation are programmed with the ability to communicate with the
printer and software. This allows you to gain the full benefit of the system.

Features and Functions

The following are just some of the features that make this system so easy to use and ready to meet
your label-making requirements:

• Small, lightweight (approximately 11.5 lbs [5.2 kg]) unit, ready for your desktop.

• Color touch screen LCD display input.

• Single-color job printing at 300 DPI, up to 4 in. (101.6 mm) wide and up to
60 in. (1.5 m) long.

• Wide variety of ribbon colors.

• Easy loading label and ribbon supplies.

• Continuous and die-cut label supplies in a variety of high-performance materials.

• Print labels from PC.

• Automatic cutter.

BradyPrinter S3000 1

Compatible Applications

The BradyPrinter S3000 is compatible with Brady® Workstation desktop software.

When used with Brady Workstation software, the printer will automatically recognize all enabled and
compatible materials up to 4 in. (101.6 mm) wide. For operation of the printer with other software, refer
to the documentation for your application.

Introduction

Compatible Applications

Note: Only

BradyPrinter S3000

System Specifications

• Weight: 11.5 lbs (5.2 kg)

• Dimensions (stored): 9 in. x 12.0 in. x 9.5 in. (22.9 cm x 30.5 cm x 24.1 cm)

• Operating Temperature: 50 - 104°F (10-40°C)

• Relative Humidity: 10% to 80% RH non-condensing

• Storage: -4 to 122°F (-20 to 50°C) at 15% to 90% RH non-condensing

• Voltage: 100-240 VAC 50/60 Hz, 2A

• Print Resolution: 11.8 dot/mm, 300 dpi

• Output label size: 0.5 in. to 4 in. (12.7 mm to 101.6 mm)

• Maximum label length (continuous): 60 in. (1.5 m)

Button Actions

There are three physical buttons on the front of the printer. Their function is described below.

supplies will work with this printer.

• The power button turns the printer on/off and is also used for sleep mode (see page 6).

• The feed button advances the label. See page 19 for more information.

• The cut button allows you to manually cut the label.

BradyPrinter S3000 2

2Setup

Unpacking and Setting up Printer

Carefully unpack and inspect the printer surfaces (interior and exterior) and the labeling system for
possible damage during shipping.

Note: Be sure to remove any transportation protection from around the print head and inside the

enclosure cover.

What’s in the Box

• BradyPrinter S3000

• Documentation CD including: electronic Quick Start Guide, electronic User’s Manual and web
links

•Power Cord

• USB Type B Cable

• Printed “Quick Start Guide”

• Cleaning Kit

Note: Please keep the original packaging, including the box, in case the printer must be returned.

CAUTION! If shipping the printer, consult with your transportation carrier for

state, federal, municipal, and international shipping regulations
regarding the lithium ion battery contained in the printer.

BradyPrinter S3000 3

Printer Components

1

3

4

9

5

7

11

10

8

2

6

a

b

c

Setup

Unpacking and Setting up Printer

1 Display (with touchscreen) 2 Power Button
3 Enclosure Cover 4 Label Exit Chute
5 Supply Wiper 6 Supply Guides

Note: The printer is equipped with a universal power supply and can be operated with a voltage of

7 Label Supply Roll 8 Cutter
9 Ribbon Cartridge 10 Print Head Door
11 (a) USB Ports,

(b) Power Cord Connector and
(c) Power Switch

100 to 240 V~, 50- to 60 Hz. The printer senses the voltage type and automatically adjusts
for the power source.

BradyPrinter S3000 4

Power

Power Cord
Connector

Power Switch

Setup

Power

Setup

1. Plug the power cord into the printer at the location shown.

2. Plug the other end of the power cord into an AC power outlet.

3. Turn the power switch on. The printer turns on and displays the Home page. The size and
color of the currently installed supplies and other status indicators are shown.

Note: If there is no ribbon or labels installed, the system defaults to black ribbon and

4 inch [101.6 mm] wide continuous white labels.

Power Save Mode

When the printer is plugged in, you can leave it in a state of readiness all the time so that software can
find the printer. Or you can choose to conserve power so that the printer automatically turns off after a
period of inactivity.

1. Make sure the printer is turned on.

2. Tap Settings .

3. Press System Configuration > Power Save Mode.

4. Choose AC Power.

5. Slide the time indicator dot left (decrease) or right (increase) for the amount of inactive time
that can elapse before the printer automatically shuts down. Alternatively you can press the
minus (-) button to decrease or the plus (+) button to increase the time.

6. Tap to return to the home screen.

BradyPrinter S3000 5

Setup

Power

Put the Printer into Sleep Mode

When the system is asleep the display turns off and the system goes into a low power consumption
state but does not require a cold start to turn back on. In this state, you can either touch the screen or
press the power button to return the system to the same state it was in before going into lower power
consumption mode. When the printer is in sleep mode the power button is lit green.

Note: To fully shut down the printer press and hold the power button for longer than two seconds.

1. With the printer on, press and hold for approximately two seconds.

2. If there are unsaved changes in the currently active file, you will be prompted to save the
current label file.

Wake the Printer from Sleep Mode

If you do not touch the screen or keypad for a defined period of time, the system turns off the display
and goes into a low-power consumption mode. When in Sleep Mode, the power button is lit green. The
current label and settings are retained.

1. Press or touch the screen.

2. Continue with your label activities.

Reboot the Printer

Use this procedure to reboot the printer.

1. Press and hold for at least 5 seconds. The system performs the initialization process and
starts the printer.

2. When the Home page displays, you can continue with your label activities.

BradyPrinter S3000 6

Install or Change Supplies

2

3

Brady label supply and ribbon cartridges use a “smart cell” to define and track information. The system
automatically recognizes the installed and ribbon.

Note: The printer can be either on or off when changing supplies.

Ribbon

1. To remove ribbon, open the enclosure cover.

Setup

Install or Change Supplies

2. Release the latch on the print head door [2] and swing open.

3. Release the ribbon cartridge latch [3] and lift the ribbon cartridge up and out.

BradyPrinter S3000 7

Setup

4

Install or Change Supplies

4. Place ribbon cartridge with ribbon over print head (product label toward machine), then snap
into place.

5. Close and latch the print head door.

6. Close the enclosure cover.

7. If printer was asleep, press . The system detects the installed supplies, sets label and
ribbon colors, indicates the label dimensions and the amount of remaining supplies.

Install or Change Label Supplies

1. Open the enclosure cover.

BradyPrinter S3000 8

Setup

2

3

4

5

Install or Change Supplies

2. Release the latch on the print head door [2] and swing open.

3. Swing yellow supply wiper [3] to the back, if engaged.

4. Slide yellow supply guides [4] to full-open.

5. Remove existing supply, if installed, by pulling label cartridge from printer.

6. Insert new cartridge until spindle ends rest in slots of holder [5].

7. Feed labels from top of roll until it sits just past the black rubber roller.

8. Close supply guides until they touch edge of supply liner with labels under the guides.

9. Move supply wiper into position so it rests on the label.

Note: Not all labels require the use of the supply wiper. Engage the wiper only if needed for the

labels installed.

10. Close and latch print head door, then close enclosure cover.

11. If printer was asleep, press . The system detects the installed supplies, sets background
and foreground colors, indicates the label dimensions and the amount of remaining supplies.

BradyPrinter S3000 9

Recycling the Label and Ribbon Cartridges

Lock Tabs

Recycling the Label and Ribbon Cartridges

Cartridges need to be recycled in accordance with local regulations. Before recycling, the used
cartridges must be pulled apart to release the individual components which then must be recycled in
the correct recycling bins.

Materials Required

• 9/32- inch blade or 1/4-inch blade (ribbon) and 5/32- inch blade (label) flathead screwdrivers

• Safety Glasses

• Safety Gloves

CAUTION! Always wear Person Protective Equipment (PPE) when dismantling

a cartridge.

Dismantling the Ribbon Cartridge

Setup

1. Using your thumbnail or the blade of the screwdriver, apply pressure to push the clear plastic
locking tabs up until the cartridge unlocks.

BradyPrinter S3000 10

Recycling the Label and Ribbon Cartridges

1

2

3

4

2. Insert the blade of the screwdriver next to each tab along the seam of the two halves of the
cartridge and gently pry apart the halves.

Repeat this process on both sides of the
cartridge until all tabs are disconnected
and the cartridge opens.

3. Slide the smart cell out of its location slot.

4. Unwind the ribbon from the spools and
peel the ribbon end from the cardboard
cores.

5. Remove the ribbon spools from the
center of the cardboard core.

Recycling Components

Setup

No. Component Material Recycle Bin

1

Ribbon Cartridge (opaque) PP #5 PP

2

Smart Cell Electronic Electronic Waste

3

BradyPrinter S3000 11

Cardboard Core Cardboard #20 C PAP

4

Ribbon Spools (white) ABS #6 PS

Dismantling the Label Cartridge

Release Tabs

Smart Cell Holder

Locking End Cap

1. Using your thumbs, simultaneously apply
pressure to the release tabs while pushing
the center cylinder forward until the tabs
release and unlock the center cylinder.

2. Pull the loose cylinder free from the label
cartridge.

3. Using the screwdriver, place the blade in
the gap next to the smart cell holder and
pry the holder from the cylinder.

4. Remove the smart cell from the plastic
holder.

Setup

Recycling the Label and Ribbon Cartridges

BradyPrinter S3000 12

5. Push the screwdriver blade between the flat cartridge guides and locking end cap. Twist the
screwdriver and continue this process around the end cap until comes off.

6. Repeat this process on the other side of the
cartridge.

7. Remove the cardboard tube by pushing the
center core out from the tube or by cutting
the tube off of the core.

Recycling Components

1

2

3

4

5

6

7

Setup

Recycling the Label and Ribbon Cartridges

No. Component Material Recycle Bin

1

Cardboard Tube Cardboard #20 C PAP

2

Cartridge Guides PC #7 PC

3

Center Cylinder POM #7 POM

4

Smart Cell Holder POM #7 POM

5

Smart Cell Electronic Electronic Waste

6

Locking End Caps POM #7 POM

7

Center Core ABS #7 ABS

BradyPrinter S3000 13

Connecting the Printer

To PC

To Printer

Configuring a Direct USB Connection

To communicate directly with a USB cable, you will need the USB device driver installed on your PC.
Once connected, the computer should automatically detect and install the USB driver, if it is not
already installed.

1. Attach the USB cable to the printer and computer.

2. Turn the printer on.

On the computer, “Found New Hardware” pops up in the lower right corner of the screen and

the print driver wizard is launched.

3. In the wizard

4.

Click Next.

The print driver installs. This takes a minute or two.

5. When complete, in the wizard,

The BradyPrinter S3000 is now available to receive information from your computer labeling program.

, click Install the software automatically (if it is not already selected).

Setup

Connecting the Printer

click Finish.

When printing from the computer, the printer must be attached to it via the USB cable. Be sure to
select the BradyPrinter S3000 in the print dialog box of the labeling program.

BradyPrinter S3000 14

Setting System Defaults

Default values are common settings that are pre-assigned to make the system usable as soon as
power is applied (for example, date and time are set to your local date and time). By changing the
defaults, you can set the settings to your specific requirements.

Defaults set here will stay in effect even when power is removed from the printer and during upgrades.

To configure or change any of these settings:

1. Make sure the printer is turned on.

2. Tap Settings .

3. Select System Configuration.

4. Choose the setting to change.

• Language

- Select the desired language for messages displayed by the printer.

• Date and Time

• Power Save Mode (see page 5)

Setup

Setting System Defaults

BradyPrinter S3000 15

3 Printing Labels

Navigation and Status

Tap the home button at any time to return to the home screen.

While navigating the menus, tap the back button to go back to the previous page.

On the home screen, tap to scroll left or right.

The printer and material status icons in the status bar at the bottom of the home screen provide the
following information.

Icon Meaning

The text above this icon indicates the label material installed in the
printer.

The printer cannot read the memory cell on the label roll. Labels
may not be installed, may be installed incorrectly, or the memory
cell may be corrupted.

The printer is receiving data from the Brady Workstation software.

blinking

Material Details

To see detailed information about the installed supplies, click the label or ribbon part number in the

status bar to open the Material Details screen.

BradyPrinter S3000 16

Creating Labels

Create label files using Brady Workstation software. When you first create a label file, you specify the
printer. This allows the software to provide features specific to your printer. Also, the software
automatically detects the ribbon and labels installed in the printer.

For help using the software, refer to the documentation within the software.

Print Adjustments

As you print labels, keep the following in mind:

• The printer cuts between labels or at the end of the job, according to the selected cut settings.

• If there is no labels or ribbon installed, printing does not start and you will be prompted to install

the supplies.

• If you open the print head door during the print operation, printing stops and a message displays

prompting you to close the module. The print job is canceled. To print the labels, you must restart
the print job.

Printing Labels

Creating Labels

These settings will be used on all print jobs. If you want to change them in a single job, be sure to reset
to the default settings when you are done.

To set any of the following six settings, start by:

1. On the Home screen tap Settings.

2. Select Print Adjustments.

3. Select the desired print adjustment.

Note:

The Reset Default button sets the printer back to factory defaults.

Print Energy

Use the slider to adjust for darker or lighter printing. Print a label to test the setting.

The print energy setting defines how much heat is applied to the print head when printing a label. The
darker the print energy, the more ink is transferred to the label.
automatically by the smart cell for the installed media and should only be changed if you are
experiencing problems. For example, if printing is spotty you may want to increase the print energy to
make sure more of the ribbon ink transfers to the label. However, if your ribbon is sticking or tearing
during printing, the heat energy may be too high and should be reduced.

CAUTION! Constantly printing at high energy levels may cause printer jams or

other printing errors and may reduce the overall life of your print head.

Optimal print energy settings are set

Note: The selected print energy setting will stay in effect for all subsequent print jobs with the

currently installed media. When new media is installed, the print energy level is reset to the
default setting. The print energy level is also reset by rebooting the system.

BradyPrinter S3000 17

Printing Labels

Print Adjustments

Horizontal Offset

Use the slider to the image (printed portion of the label) to the right or left.The number shown on the

slider indicates how much the beginning print position will shift relative to the factory setting; it does not

represent the distance from the left edge of the label.

Vertical Offset

Use the slider to shift print up or down on the labels. The number shown on the slider indicates how

much the beginning print position will shift relative to the factory setting; it does not represent the

distance from the top edge of the label.

Print Speed

Print speed lets you adjust the speed setting from 1 to 4 inches per second (ips). Optimal print speed
settings are set automatically by the smart cell for the installed supply and should only be changed if
you are experiencing problems. For example, you can change print speed if you want to print graphics
or other densely populated labels more slowly to ensure complete coverage.

Use the slider to increase or decrease the speed.

Note: The selected print speed setting will stay in effect for all subsequent print jobs with the

currently installed supply. When new supply is installed, the print speed is reset to the default
setting. The print speed level is also reset by rebooting the system.

Cutting Options

Use this setting to set the cut location. Depending on the selected cut settings, the printer advances
the label to tear/cut between labels, at the end of the job, or never. If no setting is used, the default will
be the cut location set in Brady Workstation.

Note: The label size for die-cut labels is already set and cannot be adjusted.

BradyPrinter S3000 18

Printing Labels

You must have labeling software installed on your computer to create, edit or print labels. Refer to your
labeling software documentation for instructions about installing and using the software. See

“Compatible Applications” on page 2 for more details.

Feeding and Cutting Label Stock

If you install label supply that has a roughly cut front edge, it is best to feed and cut the label. Also,
feed and cut if you have a partially printed job that you need to remove from within the printer.

To feed and/or cut labe l stock:

1. With the printer power on, press the Feed button repeatedly until the length of supply you want
exits the printer.

Note: For die-cut labels, the supply advances to the cut position which is the next die-cut label. For

continuous labels, the supply advances two inches each time you press the Feed button.

2. If desired, press Cut button. The printer will cut off the label.

Printing Labels

Printing Labels

BradyPrinter S3000 19

4 Using System Tools

Installing Firmware Upgrades

To upgrade firmware:

CAUTION! Do not interrupt printer power during an upgrade.

1. On a computer, go to www.bradyid.com.

2. Point to Help and then, under the Downloads heading, click Firmware.

3. Find the most recent BradyPrinter S3000 firmware upgrade in the list and click it. You can sort
the list alphabetically to make it easier to find the printer model.

4. Click Begin Download.

5. Save the downloaded file to a USB flash drive.

6. Connect the USB flash drive to any available USB port on the printer. The printer recognizes
the upgrade file and displays a message on the touch screen.

7. Follow the instructions on the touch screen. When the upgrade is complete, the printer
restarts.

BradyPrinter S3000 20

5 Maintenance

1

Display System Information

The About screen displays version numbers for various components of the system. Check the
Firmware driver version when considering a firmware upgrade. Use the remaining information on the
About screen if instructed by Brady Support.

To view system information:

1. From the home page, tap Settings.

2. Tap About.

Pre-maintenance Operations

Before performing any maintenance procedure that involves opening the enclosure cover, you should
remove the power and supplies from the printer.

1. Remove the power plug [1] from the printer.

2. Open the enclosure cover.

BradyPrinter S3000 21

Pre-maintenance Operations

3

2

4

5

6

3. Release the latch on the print head door [2] and swing open.

4. Release the ribbon cartridge latch [3] and lift the ribbon cartridge up and out.

5. Move yellow supply wiper [4] to the back.

6. Move yellow supply guides [5] to full-open.

7. Remove cartridge from the slots of the holder [6].

Maintenance

BradyPrinter S3000 22

Cleaning the Printer

Cleaning Residue from Printer

Whenever performing any maintenance on the printer, you should also clean any residue caused by
the labels.

Materials Required:

• Compressed Air Bottle, purchased locally (e.g., HOSA AIR-464 Gear Duster)

• Lint-free Cloth

• Isopropyl Alcohol

• Safety Glasses

CAUTION! Always wear safety glasses when using compressed air.

1. Remove power and supplies from the printer (see Pre-maintenance Operations” on page 21).

2. With safety glasses on, spray compressed air on any parts of the printer that have built-up
residue.

Maintenance

Cleaning the Printer

Note: If compressed air is not available, use a lint-free cloth lightly moistened with isopropyl alcohol

and wipe off residue.

3. Replace the ribbon and labels.

4. Close all covers and plug in the power cord.

Cleaning the Display

Materials Required

• Lint-free Cloth, non-abrasive

• Isopropyl Alcohol

- or -

• Pre-moistened Cloth (appropriate for cleaning LCD displays)

Note: Normal cleaners with ammonia, soaps, or any acids can damage the screen. Use only a

lint-free cloth dampened with isopropyl alcohol.

1. Lightly moisten a lint-free cloth with isopropyl alcohol, or use a pre-moistened cloth suitable for
cleaning a PC screen.

2. Gently rub the damp cloth across the screen until all of the residue is removed.

BradyPrinter S3000 23

Maintenance

7

8

Cleaning the Printer

Cleaning the Cutter Blade

Note: When cleaning the cutter, you should also clean the supply and cutter sensors.

Materials Required

• BradyPrinter S3000 Cleaning Kit (Cat # B31-CCT)

• Isopropyl Alcohol

• Cutter Cleaning Tool (included in cleaning kit)

1. Remove power and supplies from the printer (see Pre-maintenance Operations” on page 21).

2. Squeeze the two yellow cutter tabs [7] to release the cutter. The cutter mechanism and exit
chute [8] will slide down behind the print head door.

3. Fill the plastic bottle from the cleaning kit with isopropyl alcohol.

BradyPrinter S3000 24

4. Clean metal cutting blade [9]:

9d

9e

a. If the cutting blade shows significant residue, use the cutter cleaning tool in the

cleaning kit to gently scrape the reside off the cutting blade.

b. Moisten one of the foam swabs from the cleaning kit with the alcohol. Do not allow

the alcohol to drip from the swab.
c. Clean cutting blade with moistened swab until all residue is removed.
d. Clean beneath the edges of the blade housing with moistened swab. To avoid

forcing residue deeper into the machine, use motions from the outer edge of the

blade toward the center.
e. Continue cleaning until no residue is visible and clean swabs do not become

discolored.

Maintenance

Cleaning the Printer

5. Close the cutting blade by pushing up on the exit chute until the cutter tabs snap into place.
Note: You may need to hold print head door up slightly to access the exit chute.

6. Replace the ribbon and label cartridges.

7. Close all covers and plug in the power cord.

BradyPrinter S3000 25

Maintenance

11

10a

10b

Cleaning the Printer

Cleaning the Sensors

The supply and cutter sensors are located inside the printer and may be covered with dust that results
from cutting the labels. One of the supply sensors is located under the yellow supply guide, as shown
in the picture below. The cutter sensor is located above the cutting blade and is visible only when the
cutter is released.

Materials Required

•

BradyPrinter S3000

• Isopropyl Alcohol

1. Remove power and supplies from the printer (see Pre-maintenance Operations” on page 21).

2. Squeeze the two yellow cutter tabs to release the cutter; the cutter mechanism and exit chute
will slide down exposing the cutter sensor.

3. With a pre-moistened foam swab, gently wipe the surface of the cutter sensor [11] and the two
supply sensors [10] at the locations shown:

a. Center die-cut sensor [10a]
b. Label out/die-cut sensor [10b]

Note: Sensor is located under the yellow supply guide

Cleaning Kit (Cat # B31-CCT)

BradyPrinter S3000 26

Maintenance

12

13

Cleaning the Printer

Cleaning the Cutter Blade Exit Area

This procedure cleans the cutter blade exit area and the exit chute.

Note: You should clean the exit area after cleaning the cutter blade and sensors. The cleaning swab

may be damaged when cleaning the exit area.

Materials Required

• BradyPrinter S3000 Cleaning Kit (Cat # B31-CCT)

• Isopropyl Alcohol

1. Remove power and supplies from the printer (see Pre-maintenance Operations” on page 21).

2. Close the print head door. It does not need to snap into place.

3. Using swabs from the cleaning kit moistened with alcohol, clean the exit chute entrance [12]
and exit chute ramp [13].

Note: To reach all areas of the exit chute, you can close the enclosure cover and tilt the printer up

on its side.

4. Replace the ribbon and label cartridges.

5. Close all covers, plug in the power cord, and turn on the power switch.

BradyPrinter S3000 27

Maintenance

14

Cleaning the Printer

Dust Cleaning

Dust generated by supply cuts can accumulate in the unit. If a significant amount of dust is built up,
clean the unit using this procedure.

Materials Required

• BradyPrinter S3000 Cleaning Kit (Cat # B31-CCT)

• Isopropyl Alcohol

• Compressed Air Bottle, purchased locally (e.g., HOSA AIR-464 Gear Duster)

CAUTION! Always wear safety glasses when using compressed air.

1. Remove power and supplies from the printer (see Pre-maintenance Operations” on page 21).

2. Use compressed air to spray all visible areas inside the printer to remove accumulated dust.

3. Use a cloth moistened with isopropyl alcohol to wipe any remaining dust from inside the printer.

4. Wipe exterior cover and frame of printer for dirt and residue.

Cleaning the Print Head

Materials Required

• BradyPrinter S3000 Cleaning Kit (Cat # B31-CCT)

• Isopropyl Alcohol

1. Remove power and supplies from the printer (see Pre-maintenance Operations” on page 21).

2. Fill the plastic bottle from the cleaning kit with isopropyl alcohol.

Note: Do not rub the swab over the bronze-colored area of the print head.

3. Moisten one of the foam swabs from the cleaning kit with the alcohol and gently rub across the
green and black area of the print head [14].

CAUTION! Use only the materials supplied in the cleaning kit. Using other

materials may permanently damage the print head.

4. Replace the ribbon and label cartridges.

5. Close all covers and plug in the power cord.

BradyPrinter S3000 28

Replacing the Supply Wiper

15

16

Materials Required

• B31-WIPER

1. Remove power and supplies from the printer (see Pre-maintenance Operations” on page 21).

2. Lift and hold the wiper arm while grasping the tab of the wiper insert [15].

3. Pull the tab slightly forward and then slide the wiper insert out of the wiper arm.

4. To replace the wiper, insert the lip of the wiper insert into the slot [16] of the wiper arm and
slide in until the tab snaps into place.

Maintenance

Replacing the Supply Wiper

5. Replace the ribbon and label supply.

6. Close all covers and plug in the power cord.

BradyPrinter S3000 29

Clearing Jams

Printer Jam

To clear jams from the printer:

1. Remove all damaged ribbon and/or labels from the printer.

2. Check that there is no damage to the print head, cutter blades, sensors, etc.

3. Check whether any cleaning is needed. If cleaning is required, see Cleaning the Printer” on

page 23 for details.

4. Reload ribbon and labels and clear all error messages.

Cutter Jam

To clear a jam from the cutter:

1. Cut the supply as shown below.

Maintenance

Clearing Jams

BradyPrinter S3000 30

2. Squeeze the tabs to release and tilt the cutter module.

Maintenance

Clearing Jams

3. Rotate the cutter gear counter-clockwise to lower the blade.

4. Remove the supply.

5. Rotate the gear clock-wise to raise the blade.

6. Push the cutter mechanism back into place so that the pins snap into place.

BradyPrinter S3000 31

6 Troubleshooting

Use the following table to troubleshoot problems. In situations where the printer displays an error
message, follow the instructions on the touch screen.

Problem Cause Corrective Action

Printer does not power up
when turned on.

Screen freezes User Interface error

Printer will not feed labels.

Faint print on labels. Ribbon not advancing correctly.

No print on the label. The label or ribbon is not loaded

Power cord has been pulled out of
printer or wall socket.

• The leading edge of the label roll
is not inserted correctly.

• The leading edge of the label roll
is uneven or torn (not a straight
edge).

Print energy might be too low. Adjust the print energy setting

correctly or out of ribbon.

Check power cord.

1. Press Power .

2. After printer goes to sleep,

press Power again.

If that doesn’t work:

1. Turn off the power switch on
the side of the printer.

2. Wait five seconds and then
turn the power switch on.

• Install the labels correctly

• Cut a straight leading edge on
the label roll.

• Tension the ribbon by rotating
the rewind spool (top spool) in
a downward direction until all
slack is removed.

• Try another ribbon cartridge.

(see Print Energy” on page 17).

• Reinstall the ribbon cartridge.

• Load a new ribbon.

BradyPrinter S3000 32

Troubleshooting

Problem Cause Corrective Action

Poor print quality. Ribbon and labels are incompatible,

or using an incorrect label material
and ribbon combination.

Dust or adhesives accumulated on
the print head.

Supply wiper dirty. Replace supply wiper (see

Void areas or lines appear on

Ribbon wrinkling.

printed text.

Cut quality is poor. Cutter needs cleaning. Clean the cutter (see Cleaning

Supply shifts when printing
frames around label causing a
slight misalignment of the

Supply guides not adjusted correctly,
producing slack that allows the labels
to shift during printing.

frame.

• Verify the correct ribbon for
the label roll is loaded in the
printer.

• Change the ribbon or label
combination.

Clean the print head (see

Cleaning the Print Head” on
page 28).

Replacing the Supply Wiper” on
page 29).

• Tension the ribbon by rotating
the rewind spool (top spool) in
a downward direction until all
slack is removed.

• Try another ribbon cartridge.

the Cutter Blade” on page 24).

Adjust supply guides so they are
snug against the labels. To make
fine adjustments to the frame,
(see Print Energy” on page 17.)

BradyPrinter S3000 33

A Regulatory Compliance

Agency Compliance and Approvals

United States

FCC Notice

Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference and, (2) this device must accept any
interference received, including interference that may cause undesired operation.

Canada

Innovation, Science and Economic Development (ISED)

Canada ICES-003:

CAN ICES-3 (A)/NMB-3(A)

Mexico

IFETEL notice: La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo
debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

BradyPrinter S3000 34

Regulatory Compliance

Europe

WARNING! This is a Class A product. In a domestic environment, this product

may cause radio interference in which case the user may be
required to take adequate measures.

Waste Electrical and Electronic Equipment Directive

In accordance with the European WEEE Directive, this device needs to be
recycled in accordance with local regulations.

RoHS Directive 2011/65/EU, 2015/863/EU

This product is CE marked and complies with the European Union's Directive 2011/65/EU OF THE
EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the restriction of the use of
certain hazardous substances in electrical and electronic equipment.

EU Directive 2015/863 of 31 March 2015 amends Annex II to Directive 2011/65/EU of the European
Parliament and of the Council as regards the list of restricted substances.

Batteries Directive 2006/66/EC

This product contains a lithium coin cell battery. The crossed-out wheeled bin shown
to the left is used to indicate 'separate collection' for all batteries and accumulators in
accordance with European Directive 2006/66/EC. Users of batteries must not
dispose of batteries as unsorted municipal waste. This Directive determines the
framework for the return and recycling of used batteries and accumulators that are to
be collected separately and recycled at end of life. Please dispose of the battery
according to your local regulations.

Notice to Recyclers
To remove the lithium coin cell battery:

1. Disassemble printer and locate the lithium coin cell battery located on the main circuit board.

2. Using a small screwdriver, pry the battery from its holder and remove the battery from the
board. Dispose of in accordance with local regulations.

Turkey

Turkish Ministry of Environment and Forestry

(Directive on the Restriction of the use of certain hazardous substances in electrical and electronic
equipment).

Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur

China and Taiwan

Find RoHS Declaration information for this product at www.BradyID.com/S3000compliance

BradyPrinter S3000 35

B Licensing

End User License Agreement for Microsoft Windows CE

You have acquired a device that includes software licensed by Brady Worldwide, Inc. from Microsoft
Licensing or its affiliates (“MS”). Those installed software products of Microsoft origin, as well as
associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”) are
protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not
sold. All rights reserved.

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT, DO NOT USE THE DEVICE
OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT BRADY WORLDWIDE, INC. FOR
INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE FOR A REFUND. ANY USE OF THE

SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE
YOUR AGREEMENT TO THIS END USER LICENSE AGREEMENT (OR RATIFICATION OF ANY
PREVIOUS CONSENT).

GRANT OF SOFTWARE LICENSE: This End User License Agreement grants you the following

license:

You may use the SOFTWARE only on the DEVICE.
NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. BRADY WORLDWIDE,

INC. HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND
MS HAS RELIED UPON BRADY WORLDWIDE, INC. TO CONDUCT SUFFICIENT TESTING TO
DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.

NO WARRANTIES FOR THE SOFTWARE. The SOFTWARE is provided “as is” and with all

faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND
EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY
AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR

THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING
ON, MS.

©

Note on Java support. The SOFTWARE may contain support for programs written in Java. Java

technology is not fault tolerant and is not designed, manufactured, or intended for use or resale as
online control equipment in hazardous environments requiring fail-safe performances, such as in the
operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct
life support machines, or weapons systems, in which the failure of Java technology could lead directly
to death, personal injury, or severe physical or environmental damage. Sun Microsystems, Inc. has
contractually obligated MS to make this disclaimer.

No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE.
THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN

BradyPrinter S3000 36

Licensing

End User License Agreement for Microsoft Windows CE©

NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY
DOLLARS (U.S.$250.00).

Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse
engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity
is expressly permitted by applicable law not withstanding this limitation.

SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer
rights under this End User License Agreement only as part of a permanent sale or transfer of the
Device, and only if the recipient agrees to this End User License Agreement. If the SOFTWARE is an
upgrade, any transfer must also include all prior versions of the SOFTWARE.

EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is of US-origin. You agree to comply
with all applicable international and national laws that apply to the SOFTWARE, including the U.S.
Export Administration Regulations, as well as end-user, end-use, and country destination restrictions
issued by U.S. and other governments. For additional information on exporting the SOFTWARE, see
http://www.microsoft.com/exporting.

BradyPrinter S3000 37

Locations

Brady Worldwide, Inc
6555 West Good Hope Road
P.O. Box 2131
Milwaukee, WI 53201-2131
www.bradycorp.com
Tel: [phone]

Brady EMEA

Lindestraat 20
9240 Zele
Belgium
www.bradycorp.com/global
Tel: [phone]

Brady Corporation Asia

1 Kaki Bukit Crescent
Singapore 416236
www.bradycorp.com/global
Tel: [phone]

Brady Worldwide

Australia................................................612-8717-6300

Brazil..................................................55-11-3686-4720

Canada................................................ 1-800-263-6179

China (Beijing)................................... 86-10-6788-7799

China (Shanghai).............................. 86-21-6886-3666

China (Wuxi)...................................... 86-510-528-2222

Hong Kong............................................852-2359-3149

Japan................................................... 81-45-461-3600

Korea................................................... 82-31-451-6600

Latin America....................................... 1-414-540-5560

Malaysia................................................ 60-4-646-2700

Mexico.....................................................525-399-6963

New Zealand....................................... 61-2-8717-2200

Philippines............................................. 63-2-658-2077

Singapore................................................65-6477-7261

Taiwan................................................. 886-3-327-7788

Thailand................................................. 66-2-793-9200

© 2018 Brady Worldwide, Inc. All Rights Reserved.

S3000 User Manual (Printed-English):

Rev 9/9/2018