Please read this owner’s guide carefully and keep for future reference.
WARNINGS:
• DON’T use the headphones at a high volume for any extended period.
- To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
- Turn the volume down on your device before placing the headphones in your ears, then turn the volume
up gradually until you reach a comfortable listening level.
• DO use caution and follow applicable laws regarding mobile phone and headphone use if using the
headphones for phone calls while driving. Some jurisdictions impose specic limitations, such as single
earpiece conguration, on the use of such products while driving. DON’T use the headphones for any
other purpose while driving.
• DO focus on your safety and that of others if you use the headphones while engaging in any activity
requiring your attention, e.g., while riding a bicycle or walking in or near trafc, a construction site or
railroad, etc. Remove the headphones or adjust your volume to ensure you can hear surrounding sounds,
including alarms and warning signals.
• DON’T use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in
personal injury such as burns or property damage due to overheating.
• DO remove headphones and disconnect immediately if you experience a warming sensation or loss of
audio.
• DON’T submerge or expose for extended period to water, or wear while participating in water sports, i.e.
swimming, waterskiing, surng, etc.
• DON’T let the headphones or accessories get wet. Exposure to moisture may increase the risk of re or
electric shock.
• DON’T place naked ame sources, such as lighted candles, on or near the product.
WARNING: Contains small parts which may be a choking hazard. Not suitable for children under age 3.
WARNING: This product contains magnetic material. Contact your physician if you have questions on
whether this might affect the operation of your implantable medical device.
This product conforms to all applicable EU directive requirements. The complete declaration of conformity
can be found at www.Bose.com/compliance
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this product.
Names and Contents of Toxic or Hazardous Substances or Elements
Part NameLead (Pb) Mercury (Hg)Cadmium (Cd)
PCBsXOOOOO
Metal partsXOOOOO
Plastic partsOOOOOO
SpeakersXOOOOO
CablesXOOOOO
This table is prepared in accordance with the provisions of SJ/T
O: Indicates that said hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement of GB/T 26572.
X: Indicates that said hazardous substance contained in at least one of the homogeneous materials used for
this part is above the limit requirement of GB/T 26572.
iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark
“iPhone” is used with a license from Aiphone K.K.
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to
connect specically to iPod, iPhone, or iPad, respectively, and has been certied by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this device or its compliance with safety and
regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless
performance.
Please complete and retain for your records:
The serial and model number can be found on the original shipping carton and on the warranty
card.
Serial number ________________________________________________________________________
Model number _______________________________________________________________________
Purchase date _______________________________________________________________________
We suggest you keep your receipt with this owner’s guide.
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Using the headphones
About your Bose® SoundTrue® Ultra
in-ear headphones
The Bose® SoundTrue® Ultra in-ear headphones offer a combination of lifelike audio
performance and comfortable fit not available from most conventional headphones.
Features
• Enjoy your music with deep, clear sound and full immersion.
• Exclusive TriPort
volumes.
• Inline microphone and remote for easy switching between calls and music with
select iPod, iPhone, and iPad models.
• StayHear
• Engineered and tested for lasting quality and durability.
• Carrying case stores and protects headphones.
• Available in different colors to fit your style.
®
technology delivers natural-sounding lows, even at higher
®
tips keep your headphones comfortably in place.
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Using the headphones
Unpacking
Carefully unpack the carton and confirm that the following parts are included:
Inline microphone
and 3-button remote
Clothing
clip
StayHear
Large
(black)
Medium
(gray)
Carrying case
Small
(white)
®
Ultra tips
left right
left right
left right
Note: The headphones come with medium (gray) StayHear® Ultra tips attached.
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Using the headphones
Connecting to your device
Connect the headphones to the standard 3.5 mm headphone connector on your
device.
Using the headphones with your device
The Bose® SoundTrue® Ultra in-ear headphones come with an inline microphone
and 3-button remote.
Note: Full controls may not be available for some devices or applications.
Headphone controls
1x
1x
2x
3x
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Volume up
Answer/End
Volume down
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Using the headphones
Basic functions
Increase volumePress and release the + button.
Decrease volumePress and release the – button.
Answer a callWhen you receive an incoming call, press
End a callPress and release the Answer/End button.
Decline an incoming callPress and hold the Answer/End button for
Switch to an incoming or on-hold
call and put the current call on-hold
Switch to an incoming or on-hold
call and end the current call
Use voice controlPress and hold the Answer/End button.
Media playback functions
and release the Answer/End button to
answer.
about two seconds, then release.
While on a call, press and release the
Answer/End button once. Press and
release again to switch back to the first
call.
While on a call, press and hold the Answer/
End button for about two seconds, then
release.
For more information on voice control, refer
to your device user’s guide.
Play or pause a song or videoPress and release the Answer/End button.
Skip forwardPress and release the Answer/End button
Fast forwardPress and release the Answer/End button
Skip backwardPress and release the Answer/End button
RewindPress and release the Answer/End button
twice quickly.
twice quickly and hold the second press.
three times quickly.
three times quickly and hold the third
press.
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Using the headphones
Importance of proper fit
For optimum audio performance, it is important to choose the correct size
StayHear
ear. You may need to try all three sizes to determine the best fit.
Each tip is marked with either an L or an R. Be sure to attach the left tip (L) to the
left earpiece and the right tip (R) to the right earpiece.
®
Ultra tip. Select the size that gives you the best comfort and fit in each
Note: To test the fit, try speaking aloud. Your voice should sound muffled in
both ears. If not, select another tip size.
Fitting the headphones to your ear
The StayHear® tip allows the earpiece to rest comfortably in the bowl of your ear.
The wing part of the tip fits just under your ear ridge.
To determine if the tip is the right size:
1. Insert the headphone into the ear so the tip gently rests in the opening of the
ear canal.
2. Tilt the headphone back and press the tip wing under the ear ridge until it is
secure.
The tips should fit comfortably yet securely in the bowl of the ear.
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Using the headphones
Changing the eartips
1. Gently peel the edges of the attached tip away from the earpiece, using care
not to tear the tip.
Caution: To prevent damage, do not pull on the StayHear
2. Position the opening of the new tip over the nozzle and the small slot over the
nozzle hook.
3. Ease the base of the tip down around the base of the earpiece until the tip
feels secured.
Removing the headphones
The eartip may form a tight seal inside the ear. Use a slow, twisting motion to
gradually break the seal before removing the headphones.
®
Ultra tip wing.
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Using the headphones
Adjusting for comfort and stability
There are several ways you can adjust your headphones to provide additional
comfort and stability. You can customize how you wear your headphones using the
adjustment slider and clothing clip.
Using the clothing clip
Use the clothing clip to fasten the cable to your clothing, for convenience, stability,
and to help manage the cable. This can be helpful during high-movement activities
or when using the headphones in a single earpiece configuration.
Using a single earpiece
The Bose® SoundTrue® Ultra in-ear headphones can be used with only the right (R)
earpiece in your ear. This allows you to take calls and still hear surrounding sounds.
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Using the headphones
Troubleshooting
If you experience any trouble using your headphones, try the following
troubleshooting instructions.
ProblemWhat to do
No audio/intermittent• Securely connect the headphone cable to
Excessive bass• Turn off any audio enhancement features on
the 3.5 mm headphone connector on your
device.
• Try another eartip size.
• Try another device.
the audio source.
Microphone is not picking up
sound
Device not responding to
remote (button) presses
Device not responding to
remote
Ear tips falling off• Securely attach the eartips to the earpiece
Lost ear tip• Contact Bose for replacement tips.
Sound is muffled from earpiece• Clear any debris or wax build-up from the
• Make sure you are using a compatible
device. See the “Made for” list on the
product carton.
• Securely connect the headphones plug to
the headphone input.
• Make sure the microphone opening on
the back of the Answer/End button is not
blocked.
• Try another phone call.
• Try another device.
• Securely connect the headphone cable to
the 3.5 mm headphone connector on your
device.
• For multi-press functions: Vary speed of
presses.
• Full controls may not be available for some
devices or applications.
and nozzle hook.
eartips and headphones nozzles.
• Unplug the headphones from the audio
source, then plug back in making sure they
are securely connected.