SOUNDLINK®
COLOR II
OWNER’S GUIDE • BRUGERVEJLEDNING
BEDIENUNGSANLEITUNG • GEBRUIKERSHANDLEIDING
GUÍA DEL USUARIO • KÄYTTÖOHJE • NOTICE D’UTILISATION
MANUALE DI ISTRUZIONI • KEZELÉSI ÚTMUTATÓ
BRUKERVEILEDNING • PODRĘCZNIK UŻYTKOWNIKA
MANUAL DO PROPRIETÁRIO • BRUKSANVISNING
• • • •
• РУКОВОДСТВО ВЛАДЕЛЬЦА •
IMPORTANT SAFETY INSTRUCTIONS
Please read and keep all safety and use instructions.
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
6. Only use attachments/accessories specified by the manufacturer.
7. Unplug this apparatus during lightning storms or when unused for long periods of time.
8. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way.
WARNINGS/CAUTIONS
This symbol means there are important operating and maintenance instructions in this guide.
• Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL,
CSA, VDE, CCC) in accordance with the manufacturer’s specifications.
• The product markings are located on the bottom and inside foot of the product.
• Do NOT place naked flame sources, such as lighted candles, on or near the product.
• Do NOT make unauthorized alterations to this product.
• If the battery leaks, do not allow the liquid to come in contact with the skin or eyes. If contact is made, seek
medical advice.
• Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this
equipment.
2 - ENGLISH
REGULATORY INFORMATION
This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It must
not be co-located or be operating in conjunction with any other antennas or transmitters.
This equipment should be installed and operated with a minimum distance of 8 inches (20 cm) between radiator and
your body.
Meets IMDA Requirements.
CAN ICES-3 (B)/NMB-3(B)
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the
NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original
characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found,
the user shall cease operating immediately until no interference is achieved. The said legal communications means radio
communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM
radio wave radiated devices.
DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or
other qualified professional for removal.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete
declaration of conformity can be found at: www.Bose.com/compliance
The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in
compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation (EU)
No. 801/2013.
Required Power State Information
Power consumption in specified power mode, at
230V/50Hz input
Time after which equipment is automatically
switched into mode
Power consumption in networked standby if all wired
network ports are connected and all wireless network
ports are activated, at 230V/50Hz input
Network port deactivation/activation procedures.
Deactivating all networks will enable standby mode.
Standby Networked Standby
≤
0.5 W N/A*
< 2 hours N/A*
N/A N/A*
Bluetooth®: Deactivate by clearing the pairing list by pressing and
holding the Bluetooth button for 10 seconds. Activate by pairing with a
Bluetooth source.
*product does not utilize a networked standby mode for a Bluetooth®
connection and does not have the ability to be configured to a network
via Wi-Fi® or Ethernet
Power Modes
ENGLISH - 3
REGULATORY INFORMATION
For Europe:
Frequency band of operation 2400 to 2483.5 MHz:
Bluetooth: Maximum transmit power less than 20 dBm EIRP.
Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human
health and the environment. For more information on disposal and recycling of this product, contact your local
municipality, disposal service, or the shop where you bought this product.
Removal of the rechargeable lithium-ion battery in this product should be conducted only by a qualified
professional. Please contact your local Bose retailer or see products.bose.com/static/compliance/index.html
for further information.
China Restriction of Hazardous Substances Table
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Lead
Part Name
PCBs X O O O O O
Metal Parts X O O O O O
Plastic Parts O O O O O O
Speakers X O O O O O
Cables X O O O O O
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part
is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials
used for this part is above the limit requirement of GB/T 26572.
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl
(PBB)
Polybrominated
diphenylether
(PBDE)
Taiwan Restriction of Hazardous Substances Table
Equipment name: Bose® SoundLink® Color Bluetooth® speaker II, Type designation: 419574.
Restricted substances and its chemical symbols
Unit
PCBs
Metal Parts
Plastic Parts
Speakers
Cables
Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
Note 2: The “−” indicates that the restricted substance corresponds to the exemption.
4 - ENGLISH
Lead
Mercury (Hg) Cadmium (Cd)
(Pb)
- ○ ○ ○ ○ ○
- ○ ○ ○ ○ ○
○ ○ ○ ○ ○ ○
- ○ ○ ○ ○ ○
- ○ ○ ○ ○ ○
Hexavalent
chromium (Cr+6)
Polybrominated
biphenyls (PBB)
Polybrominated
diphenyl ethers (PBDE)
REGULATORY INFORMATION
Please complete and retain for your records
The serial and model numbers are located on the bottom and inside foot of the product.
Serial number: ______________________________________________________________________
Model number: ______________________________________________________________________
Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product.
You can easily do this by going to http://global.Bose.com/register
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “8” is 2008 or 2018.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North Riying Road, China
(Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan
Phone Number: +886-2-2514 7676
Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec,
11000 México, D.F. Phone Number: +5255 (5202) 3545
Apple, the Apple logo, and Siri are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.
Android, Google Now, Google Play and the Google Play logo are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Bose Corporation is under license.
The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
Bose Corporation Headquarters: 1-877-230-5639
©2018 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior
written permission.
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CONTENTS
The Bose® Connect App
Features ................................................................................................................................ 8
Getting Started
Unpacking ............................................................................................................................ 9
Placement guidelines ...................................................................................................... 10
Connecting to power ....................................................................................................... 11
Powering on your speaker ............................................................................................. 11
Control buttons .................................................................................................................. 12
Using the Multi-function button .................................................................................. 13
Playback controls ...................................................................................................... 13
Speakerphone controls ........................................................................................... 13
Accessing voice control on your mobile device through your speaker 14
Voice alerts .................................................................................................................. 14
Setting up Voice Prompts
Pre-installed languages .................................................................................................. 15
Selecting a language ....................................................................................................... 15
Disabling voice prompts................................................................................................. 15
Changing the language .................................................................................................. 15
Bluetooth® Technology
Choosing your pairing method .................................................................................... 16
Pairing your mobile device ............................................................................................ 17
Pairing a mobile device with NFC .............................................................................. 18
Pairing another mobile device ..................................................................................... 19
Disconnecting a mobile device .................................................................................... 19
Reconnecting a mobile device ..................................................................................... 19
Managing Multiple Connections
Identifying the connected mobile devices .............................................................. 20
Switching between two connected mobile devices ............................................ 20
Connecting to a mobile device stored in your speaker’s pairing list ............ 20
Clearing your speaker’s pairing list ............................................................................ 20
Using the Bose® Connect app ...................................................................................... 20
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CONTENTS
Connecting A Cabled Device
Using a cable to connect a mobile device .............................................................. 21
Operating on Battery Power
Battery protection mode ............................................................................................... 22
Auto-o setting ................................................................................................................. 22
Disabling auto-o ..................................................................................................... 22
Getting System Information
Status indicators ................................................................................................................ 23
Battery indicator ....................................................................................................... 24
Bluetooth® indicator ................................................................................................. 24
Input indicator ............................................................................................................ 24
Sharing Audio Between Bose® Speakers
Pairing the speakers using the Bose Connect app (recommended) ............ 25
Pairing the speakers manually ..................................................................................... 25
Party mode .................................................................................................................. 25
Stereo mode ............................................................................................................... 27
Switching between Party mode and Stereo mode .............................................. 27
Disabling Party mode or Stereo mode ..................................................................... 27
Care and Maintenance
Cleaning ................................................................................................................................ 28
Customer service .............................................................................................................. 28
Limited warranty ............................................................................................................... 28
Technical information ...................................................................................................... 28
Troubleshooting
Common solutions ............................................................................................................ 29
Resetting your speaker ................................................................................................... 31
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THE BOSE® CONNECT APP
Download Bose® Connect to easily manage Bluetooth® connections, unlock features and
access future updates.
Features
• Unlock the full potential of your speaker.
• Free app compatible with most Apple and Android™ systems.
• Easily connect to and switch between multiple mobile devices with a single swipe.
• Disable voice prompts.
• Keep your speaker up-to-date with the latest software.
• Customize speaker settings, like voice prompt language.
• Pair two Bose speakers to play in Party mode or Stereo mode. Refer to the Bose
Connect app for more information about these modes.
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GETTING STARTED
Unpacking
Carefully unpack the carton and confirm that the following parts are included:
SoundLink Color Bluetooth® speaker II USB charging cable
If part of the speaker is damaged, do not use it. Contact your authorized Bose® dealer or
Bose customer service.
Visit: global.Bose.com/Support/SLCii
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GETTING STARTED
Placement guidelines
• For best Bluetooth® performance place your mobile device within 30 ft. (9 m) of your
speaker, and make sure there is a clear line of sight between you and your speaker.
Moving your mobile device further away, or not having a clear line of sight, may
impact sound quality, and your mobile device may disconnect from your speaker.
• For optimal performance, place the back of your speaker near, but not directly against
a wall. Bass response decreases as you move your speaker away from a wall.
• Keep other wireless equipment at least 3 ft. (1 m) away from your speaker.
• Place your speaker and your mobile device outside of and away from metal cabinets,
other audio/video components and direct heat sources.
CAUTION: Stand your speaker on its base. Standing your speaker on any other side
may cause damage to your speaker and aect sound quality.
10 - ENGLISH
GETTING STARTED
Connecting to power
Your speaker ships with a partial charge. Before using your speaker for the first time,
connect it to a USB wall charger or computer that is powered on. Your speaker does
not need to be fully charged, but it does require the initial connection to activate the
battery.
Note: Use a 1000 mA power source for the best speaker charging experience. Using
a power source with less than 1000 mA may result in a slower charging time or
your speaker may not be able to charge while playing audio.
1. Plug the small end of the USB charging cable into the micro-B USB connector on
your speaker.
2. Plug the other end into a USB wall charger or computer that is powered on.
The battery indicator blinks amber, and your speaker emits a tone. When fully
charged, the battery indicator glows green.
Powering on your speaker
On the button pad, press the Power button .
• The first time the speaker is powered on, the Bluetooth® indicator blinks blue, and you
hear a voice prompt to select a language (see page 15).
• When the speaker has been powered on previously and at least one mobile device
has been paired, the Bluetooth® indicator blinks white and the speaker connects to
the last two mobile devices.
You hear “Battery <low/medium/high>. Connected to <mobile device name>.”
The Bluetooth® indicator glows solid white.
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GETTING STARTED
Control buttons
The button pad enables you to power on your speaker and control your speaker’s
playback, volume and speakerphone.
Note: Certain mobile devices may not support these functions.
Power
button
Bluetooth®
button
Input
mode
button
Volume down
button
Multi-function button
Volume up button
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GETTING STARTED
Using the Multi-function button
This button controls music sources and speakerphone calls on your mobile device from
your speaker.
Playback controls
Play Press .
Pause Press .
Note: In Input mode, pressing mutes the audio
(see page 21).
Skip forward to the next track Press twice.
Skip backward to the previous track Press three times.
Speakerphone controls
Make a call Press and hold to access voice control on your
Switch a call from speakerphone to
your mobile device, while on a call
Answer a call Press .
Reject a call Press and hold .
End a call Press .
Mute a call Press and hold + and – simultaneously.
Switch between calls While on a call, press to answer a second call.
mobile device.
Note: See page 14 for more information.
Press and hold .
Press and hold again to unmute.
Press twice to switch between the calls.
ENGLISH - 13
GETTING STARTED
Accessing voice control on your mobile device through your speaker
The speaker microphone acts as an extension of the microphone in your smartphone.
Using the Multi-function button , you can access the voice control capabilities on
your mobile device to make/take calls or ask Siri® or Google Now™ to play music, tell
you the weather, give you the score of a game, and more.
Press and hold to access voice control on your mobile device.
Voice alerts
Your speaker identifies incoming callers (when applicable). To disable this feature, see
“Disabling voice prompts” on page 15.
14 - ENGLISH
SETTING UP VOICE PROMPTS
Voice prompts guide you through the Bluetooth® pairing and connecting processes.
Pre-installed languages
• English • Mandarin • Italian • Dutch
• Spanish • Japanese • Portuguese • Russian
• French • Korean • Swedish • Polish
• German
To check for additional languages
Additional languages may be available. To check for language updates, download the
Bose® Updater.
Visit: btu.Bose.com
Selecting a language
1. Press + or – to scroll through the languages.
2. When you hear your language, press and hold the Multi-function button
to select it.
You hear a beep and “Ready to pair.”
Disabling voice prompts
Press and hold + and – simultaneously until you hear “Voice prompts o.”
Note: Repeat to re-enable voice prompts.
Changing the language
1. Press and hold and – simultaneously until you hear the voice prompt for the first
language option.
2. Press + or – to scroll through the languages.
3. When you hear your language preference press and hold until you hear a beep
and “Connected to <mobile device name>.”
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BLUETOOTH® TECHNOLOGY
Bluetooth® wireless technology lets you stream music from Bluetooth smartphones,
tablets, computers or other devices to your speaker. Before you can stream music from
a mobile device, you must pair the device with your speaker.
Choosing your pairing method
You can pair your mobile device with your speaker using Bluetooth wireless technology
or Near Field Communication (NFC).
You can also use the Bose Connect app to pair your mobile device (see page 8).
What is NFC?
NFC is a technology that enables mobile devices to establish wireless communication
with each other by simply tapping the mobile devices together. Refer to your mobile
device owner’s guide to see if your model supports NFC.
If your mobile device does not support
Bluetooth pairing via NFC or if you are
unsure:
If your mobile device supports Bluetooth
pairing using NFC:
Follow the instructions for “Pairing your
mobile device” on page 17.
Follow the instructions for “Pairing a
mobile device with NFC” on page 18.
Note: If your mobile device supports Bluetooth pairing via NFC, you can use either
pairing method.
16 - ENGLISH
BLUETOOTH® TECHNOLOGY
Pairing your mobile device
When you power your speaker on for the first time, the speaker automatically searches
for your mobile device.
1. On your mobile device, turn on the Bluetooth® feature.
Tip: The Bluetooth feature is usually found in the Settings menu.
2. Select your Bose® SoundLink® speaker from the device list.
Once paired, you hear “Connected to <mobile device name>,” and the Bluetooth
indicator glows solid white.
Note: To pair another mobile device, see page 19.
ENGLISH - 17
BLUETOOTH® TECHNOLOGY
Pairing a mobile device with NFC
1. Unlock your mobile device and turn on the Bluetooth® and NFC features.
Refer to your mobile device owner’s guide to learn more about these features.
2. Tap the NFC touchpoint on your mobile device to the top of your speaker.
Your device may prompt you to accept pairing.
Once paired, you hear “Connected to <mobile device name>,” and the Bluetooth
indicator glows solid white.
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BLUETOOTH® TECHNOLOGY
Pairing another mobile device
You can store up to eight paired mobile devices in the speaker pairing list.
• Press and hold the Bluetooth® button until the Bluetooth indicator blinks blue, and
you hear, “Ready to pair another device.” Pair your mobile device to the speaker
(see page 17).
• If your mobile device supports pairing via NFC, see page 18.
Disconnecting a mobile device
• Turn o the Bluetooth feature on your mobile device.
• If your mobile device supports pairing via NFC, tap and hold the NFC touchpoint on
your mobile device to the top center of your speaker.
Reconnecting a mobile device
When powered on, your speaker tries to reconnect with the two most recently
connected mobile devices.
Note: The mobile devices must be within range and powered on.
If your mobile device supports pairing via NFC, tap the NFC touchpoint on your mobile
device to the top of your speaker.
ENGLISH - 19
MANAGING MULTIPLE CONNECTIONS
You can store up to eight paired mobile devices in the speaker pairing list and your
speaker can be actively connected to two mobile devices at a time.
Note: You can only play audio from one mobile device at a time.
Identifying the connected mobile devices
Press to hear which mobile devices are currently connected.
Switching between two connected mobile devices
1. Pause audio on your first mobile device.
2. Play audio on your second mobile device.
Connecting to a mobile device stored in your speaker’s pairing list
1. Press to hear which mobile device is currently connected.
2. Press within two seconds to connect to the next mobile device in your speaker’s
pairing list.
3. Repeat until you hear the desired mobile device name.
4. Play audio on the connected device.
Clearing your speaker’s pairing list
1. Press and hold for 10 seconds, until you hear “Bluetooth® device list cleared. Ready
to pair.”
All mobile devices are cleared and your speaker is ready to pair a new mobile device.
2. Delete your Bose® SoundLink® speaker from the Bluetooth list on your device.
Using the Bose® Connect app
You can also easily manage multiple connected mobile devices using the Bose Connect
app. For more information, see page 8.
20 - ENGLISH
CONNECTING A CABLED DEVICE
You can connect the audio output of a smartphone, tablet, computer or other type of
mobile device to the speaker’s AUX connector.
Using a cable to connect a mobile device
The AUX connector accepts a 3.5 mm stereo cable plug (not provided).
1. Using a 3.5 mm stereo cable, connect your mobile device to the AUX connector on
your speaker.
2. Press on your speaker.
3. Press .
The Input indicator glows white.
ENGLISH - 21
OPERATING ON BATTERY POWER
Battery protection mode
When your speaker is unplugged and unused for more than three days with a remaining
charge of less than 10 percent, it enters battery protection mode to preserve battery
power. To reactivate your speaker, connect it to a USB wall charger or computer that is
powered on.
When not in use, store your speaker in a cool place.
Note: Do not store your speaker for extended periods when fully charged or when the
battery indicator blinks red.
Auto-o setting
Your speaker powers o after 30 minutes of inactivity (no sound coming from your
speaker) while operating on battery power.
Disabling auto-o
1. Press and hold + and simultaneously.
You hear “Auto-o disabled.”
2. Repeat to re-enable the auto-o feature.
22 - ENGLISH
GETTING SYSTEM INFORMATION
Status indicators
The top of the system has a series of indicators that glow according to system state.
Battery indicator
Bluetooth® indicator
Input indicator
ENGLISH - 23
GETTING SYSTEM INFORMATION
Battery indicator
Shows the battery charge level. Each time you power on your speaker, the battery
indicator displays the battery charge level for two seconds and a voice prompt
announces the battery charge level.
To check the battery charge level, press and hold while checking the battery
indicator.
Note: Battery performance varies with the content played and the volume level at
which it is played. In typical use, the speaker battery lasts up to eight hours.
Indicator activity System State
Solid green Charged / medium to full charge
Blinking amber Charging
Solid amber Medium charge
Blinking red Need to charge
Bluetooth® indicator
Shows the connection status of a mobile device.
Indicator activity System state
Blinking blue
Blinking white
Solid white
Ready to pair
Connecting
Connected
Input indicator
Shows the connection status of a mobile device connected with an AUX cable.
Indicator activity System state
Solid white
For more information on using a cable to connect a mobile device, see page 21.
24 - ENGLISH
System is ready to play content from a device
SHARING AUDIO BETWEEN BOSE® SPEAKERS
You can pair your Bose® speakers together to play in the following modes using the
Bose Connect app (recommended) or the speakers’ control buttons:
• Party mode (left and right speakers play in unison)
• Stereo mode (left speaker and right speaker play separately)
You can set this up using the Bose® Connect app (recommended) or the speaker
control buttons.
Refer to your Bose owner’s guide to determine if your secondary speaker supports
these modes.
Pairing the speakers using the Bose Connect app (recommended)
For more information, download the Bose Connect app.
Pairing the speakers manually
If you are unable to access the Bose Connect app, follow the instructions below.
Party mode
1. Make sure both speakers are powered on.
2. Make sure one speaker is connected to your mobile device.
3. On the speaker connected to your device, press and hold and + simultaneously.
ENGLISH - 25
SHARING AUDIO BETWEEN BOSE® SPEAKERS
4. Release the buttons when you hear “Press the Bluetooth and volume down buttons
simultaneously on a second Bose device.”
5. On the other speaker, press and hold and – simultaneously.
6. Release the buttons when the speaker emits a tone.
After about 10 seconds, you hear “Party mode” from both speakers simultaneously.
Party mode is enabled, and you are now able to play audio in unison using your
mobile device.
7. For an optimal experience, position your speakers:
• In the same room or outdoor area
• So there are no obstructions between them
Note: Performance may vary based on mobile device, distance and
environmental factors.
26 - ENGLISH
SHARING AUDIO BETWEEN BOSE® SPEAKERS
Stereo mode
1. Configure your speakers for Party mode (see page 25).
2. On one speaker, press and + simultaneously.
3. Release the buttons when you hear “Stereo mode.”
You hear “Left” from the left speaker and “Right” from the right speaker.
Stereo mode is enabled, and you are now able to play audio in stereo using your
mobile device.
4. For an optimal experience, position your speakers:
• In the same room or outdoor area
• Within 10 feet of each other, free from obstructions
• So that your distance to each speaker is equal
Note: Performance may vary based on device, distance and environmental factors.
Switching between Party mode and
Stereo mode
On either speaker, press and + simultaneously.
Disabling Party mode or Stereo mode
Power o the second speaker.
ENGLISH - 27
CARE AND MAINTENANCE
Cleaning
• Clean the surface of the speaker with a soft, damp cloth (water only).
• Do not use any sprays near the speaker. Do not use any solvents, chemicals, or
cleaning solutions containing alcohol, ammonia or abrasives.
• Do not allow liquids to spill into any openings.
Customer service
For additional help, contact Bose customer service.
Visit: global.Bose.com/Support/SLCii
Limited warranty
Your speaker is covered by a limited warranty. Visit our website at
global.Bose.com/warranty for details of the limited warranty.
To register your product, visit global.Bose.com/register for instructions. Failure to
register will not aect your limited warranty rights.
Technical information
Input Voltage: 5V
Input Current: 1A
28 - ENGLISH
TROUBLESHOOTING
If you experience problems with your Bluetooth® speaker:
• Check the battery indicator (see page 24). Charge your speaker if necessary.
• Make sure all cables are securely attached.
• Check the state of status indicators (see page 23).
• Place your speaker according to placement guidelines (see page 10).
• Make sure your mobile device supports Bluetooth® or Bluetooth pairing via NFC
technology (see page 16).
If you could not resolve your issue, see the table below to identify symptoms and
solutions to common problems. If you are unable to resolve your issue, contact Bose®
customer service.
Common solutions
The following table lists symptoms and possible solutions to common problems.
Problem What to do
Battery won’t
charge
No power
(battery)
Speaker won’t
pair with mobile
device
Speaker won’t pair
with NFC
Bose speakers do
not pair together
manually
• Battery may be in protection mode or discharged. Plug the USB charging
cable into a USB wall charger or computer that is powered on.
• Connect the USB charging cable to a dierent USB port.
• Use a dierent USB cable.
• Use a dierent wall charger.
• Connect to a dierent AC (mains) power source.
• On your mobile device, turn the Bluetooth® feature o and then on.
Remove your speaker from the Bluetooth list on your mobile device. Pair
your mobile device again.
• Clear your speaker’s pairing list: Press and hold for 10 seconds.
Delete your Bose SoundLink speaker from the Bluetooth list on your
device. Pair again.
• Pair a dierent device (see page 16).
• Reset your speaker (see page 31).
• Unlock your device and turn on the Bluetooth and NFC features.
• Tap the NFC touchpoint on the back of your device to the top of
your speaker.
• Use Bluetooth to pair your device (see page 17).
• Download the Bose Connect app for an additional way to pair your
Bose speakers.
• Your second speaker may not support Stereo or Party mode. Refer to
your Bose speaker owner’s guide.
ENGLISH - 29
TROUBLESHOOTING
Problem What to do
No sound
No sound from
a cabled mobile
device
Poor sound
quality
Poor sound
quality from a
cabled mobile
device
Audio plays from
the wrong mobile
device (when two
mobile devices are
connected)
Speaker powers
o
• On your mobile device, turn the Bluetooth® feature o and then on.
Remove your Bose SoundLink speaker from the Bluetooth list on your
mobile device. Pair your mobile device again.
• Increase the volume on your speaker, your mobile device and
music source.
• Verify voice prompts are on. Press to hear the connected mobile device.
Make sure you are using the correct mobile device.
• Use a dierent music source.
• Pair a dierent mobile device (see page 16).
• If two mobile devices are connected, pause your other mobile
device first.
• Clear your speaker’s pairing list: Press and hold for 10 seconds. Delete
your Bose SoundLink speaker from the Bluetooth list on your device.
Pair again.
• Power on the mobile device and play music.
• Increase the volume on your speaker and mobile device.
• Press and release until the Input indicator glows white.
• Use a dierent AUX cable.
• Increase the volume on the mobile device.
• Connect a dierent mobile device.
• Use a dierent music source.
• Pair a dierent mobile device.
• Disconnect the second device.
• Increase the volume on your mobile device and music source.
• Increase the volume on your speaker and mobile device.
• Use a dierent AUX cable.
• Connect a dierent mobile device.
• Press to hear the connected mobile device(s). Make sure you are using
the correct mobile device.
• Pause or quit the music source on the device playing music.
• Disconnect the second device.
• If using a cabled mobile device, increase the volume on your
mobile device.
• Disable auto-o (see page 22).
30 - ENGLISH
TROUBLESHOOTING
Resetting your speaker
Factory reset clears paired devices and language settings from your speaker and returns
it to original factory settings.
1. Power on your speaker.
2. Press and hold for 10 seconds until the Bluetooth® indicator blinks blue, and you
hear a voice prompt to select a language (see page 15).
ENGLISH - 31
©2018 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
AM747473 Rev. 05
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