Bose SoundLink AM319182, SOUNDLINK Owner's Manual
SOUNDLINK
™
WIRELESS MUSIC SYSTEM
Owner’s Guide | Guía de usuario | Notice d’utilisation
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SAFETY INFORMATION
Please read this owner’s guide
Please take the time to follow the instructions in this owner’s guide carefully.
It will help you to properly use your new Bose® product and enjoy its
features. Please save this owner’s guide for future reference.
The lightning flash with arrowhead symbol within an equilateral
triangle alerts the user to the presence of uninsulated, dangerous
voltage within the system enclosure that may be of sufficient
magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle alerts the
user to the presence of important operating and maintenance
instructions in this owner’s guide.
WARNINGS and CAUTIONS
• To reduce the risk of fire or electric shock, do not expose this product
to rain or moisture. The product shall not be exposed to dripping or
splashing, and objects filled with liquids, such as vases, shall not be
placed on or near the product. As with any electronic products, use care
not to spill liquids into any part of the product. Liquids can cause a failure
and/or a fire hazard.
• The power supply must be used indoors only. It is neither designed nor
tested for use outdoors, in recreation vehicles, or on boats.
• Make no modifications to the product or accessories. Unauthorized
alterations may compromise safety, regulatory compliance, and system
performance, and will void the warranty.
• Where the mains plug or appliance coupler is used as the disconnect
device, such disconnect device shall remain readily operable.
• Do not place any naked flame sources, such as lighted candles, on or near
the apparatus.
• Contains small parts that may be a choking hazard. Not suitable for
children under age 3.
• Before use, charge the battery using only the power supply provided with
the system. Refer to charging instructions in the system owner’s guide.
Do not continue charging the battery if it does not reach full charge within
the specified charging time. Overcharging may cause the battery to
become hot, rupture, or ignite. If you see any heat deformation or leakage,
properly dispose of the battery.
• Do not attempt to charge the battery in temperatures outside the range of
32°-104°F (0°-40°C).
• Keep batteries out of the reach of children and pets.
• If the battery begins to leak, do not allow the liquid to come in contact with
your skin or eyes. If contact has been made, wash the affected area with
plenty of water and seek medical advice immediately.
• Do not expose the product or battery to excessive heat, including direct
sunlight or fire and storage or use inside cars in hot weather, where it can
be exposed to temperatures in excess of 140°F (60°C). Doing so may
cause the battery and power supply to generate heat, rupture, or ignite.
Using the product in this manner also may result in a loss of performance
and a shortened life expectancy.
• If the battery is damaged and ignites, do not use water to extinguish
flames. Instead, use a functioning fire extinguisher.
• Do not step on, throw, or drop batteries or the power supply or expose
them to a strong shock. Do not pierce, crush, dent, or deform the batteries
or power supply in any way. If either becomes deformed, properly dispose
of it.
• Do not short-circuit batteries. Avoid storing them around metal objects
such as keys, pocket change, paper clips, and jewelry.
• Do not dismantle, open, or shred the battery.
• The battery is intended to be used only with the Bose product and the
power supply provided with it.
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AFETY INFORMATION
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• This product is intended to be used only with the power supply provided.
• After extended periods of storage, it may be necessary to charge and
discharge the battery several times to obtain maximum performance.
• The cells in the batteries perform best when operating at normal room
temperature, 70°F (20°C).
• Replace the SoundLink™ system battery only with a genuine replacement
battery from Bose or an authorized Bose dealer. Bose cannot warrant the
safety and compatibility or assure the operability of batteries from other
manufacturers for use in operating the SoundLink system. DO NOT attempt
to use the SoundLink system battery to power other electronics. Doing so
may result in permanent damage to your system and/or personal injury.
• Product labels are located on the bottom of the product and on the
battery.
Please dispose of a used or damaged battery promptly and
properly, following all local regulations. Do not incinerate.
To return a system battery for recycling, contact Bose or your Bose
dealer. In the United States only, call 1-800-905-2180 or visit the
Bose® website at www.Bose.com. For other regions, see the contact
information included in the carton.
Hereby, Bose Corporation, declares that the SoundLink Wireless
Music System is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC and all other
applicable Directives. The complete Declaration of Conformity can
be found at www.Bose.com/static/compliance/index.html.
Important Safety Instructions
1. Read these instructions –
for all components before using this product.
2. Keep these instructions – for future reference.
3. Heed all warnings – on the product and in the owner’s guide.
4. Follow all instructions.
5. Do not use this apparatus near water or moisture – Do not use
this product near a bathtub, washbowl, kitchen sink, laundry tub, in a
wet basement, near a swimming pool, or anywhere else that water is
present.
6. Clean only with a dry cloth – and as directed by Bose Corporation.
Unplug this product from the wall outlet before cleaning.
7. Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions – To ensure reliable operation
of the product and to protect it from overheating, put the product in a
position and location that will not interfere with its proper ventilation.
For example, do not place the product on a bed, sofa, or similar surface
that may block the ventilation openings. Do not put it in a built-in
system, such as a bookcase or a cabinet that may keep air from
flowing through its ventilation openings.
8. Do not install near any heat sources, such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9. Only use attachments/accessories specified by the
manufacturer.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
11. Unplug this apparatus during lightning storms or when unused
for long periods of time – to prevent damage to this product.
12. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way:
such as power supply cord or plug is damaged; liquid has been
spilled or objects have fallen into the apparatus; the apparatus
has been exposed to rain or moisture, does not operate
normally, or has been dropped – Do not attempt to service this
product yourself. Opening or removing covers may expose you to
dangerous voltages or other hazards. Please call Bose to be referred
to an authorized service center near you.
13. To prevent risk of fire or electric shock, avoid overloading wall
outlets, extension cords, or integral convenience receptacles.
14. Do not let objects or liquids enter the product – as they may
touch dangerous voltage points or short-out parts that could result in
a fire or electric shock.
15. See product enclosure for safety-related markings.
16. Use proper power sources – Plug the product into a proper power
source, as described in the operating instructions or as marked on
the product.
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AFETY INFORMATION
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Information about products that generate
electrical noise
U.S.A. only
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, this is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment
off and on, you are encouraged to try to correct the interference by one or
more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit than the one to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes to this device not expressly approved by Bose Corporation
may void the user’s authority to operate this device.
Canada
• This Class B digital apparatus complies with the Canadian ICES-003
Class B specification.
• The radio communication device incorporated into this apparatus meets
all requirements of the Industry Canada standard RSS-210.
Note: The round connector on the bottom of the SoundLink™
speaker is for Bose® factory service use only.
Service connector –
For factory use only
For your records
Serial number (on the bottom panel): ________________________________
Purchase date: ___________________________________________________
Dealer name: _____________________________________________________
Dealer phone: ____________________________________________________
Please keep your sales receipt with this owner’s guide.
SoundLink and the distinctive design of the SoundLink system are trademarks of Bose Corporation in the U.S. and other countries.
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INTRODUCTION
Overview
Thank you for purchasing the SoundLink™ wireless
music system. Now you can enjoy music from your
computer in any room you choose, wirelessly.
Features:
• Simple wireless connection using the SoundLink USB
key – no software to install
• Long-range wireless link lets you listen in and around
your home
• Rechargeable lithium-ion battery provides hours of
Bose
®
performance
• Handy remote included
Unpacking
Check the carton for all the parts shown.
Save the carton and packing materials, which provide
the safest way to transport this product.
If any part of the product appears to be damaged, do not
attempt to use it. Contact your authorized Bose dealer
immediately or call Bose Customer Service. Refer to
the address list enclosed in the carton for contact
information.
Power supply
AC adapter(s)
Remote
control
SoundLink
speaker
Power
supply
SoundLink
USB key
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SYSTEM SETUP
Activating the system
Initially, the battery is not fully charged and may be in a
protection or inactive mode.
To activate your new system and charge the battery:
1. Place the SoundLink™ speaker on a flat, stable
surface.
2. Attach the AC adapter for your region (more than one
may be included) to the power supply.
3. Plug the DC power cord on the power supply into the
DC POWER connector on the SoundLink speaker.
4. Plug the power supply into a live AC outlet.
CAUTION: Use this system only with the provided
power supply or a replacement power supply from
Bose Corporation.
Note: To reach full charge, the battery requires charging for a
minimum of 10 hours. See “Charging the battery” on page 9.
Your system includes one of these two
types of power supplies.
AC adapter
IMPORTANT IN CHINA AND KOREA ONLY:
An AC adapter for use in your country is labeled on the
outside of the small bag that contains it. Be sure to use
that adapter only.
DC power cord
Power
supply
DC
POWER
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SYSTEM SETUP
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Connecting your computer
1. Make sure that the wireless source light on the
SoundLink™ speaker is flashing.
If not, press the remote wireless source button.
The wireless source light should start flashing.
2. Make sure your computer is on and all music applications are closed.
3. Lift the antenna on the SoundLink USB key to the
vertical position and plug it into a USB port on
your computer.
Confirm that the SoundLink USB key power light
turns on and starts flashing.
4. Wait a few seconds for your computer to recognize
the SoundLink USB key. When ready, it will automatically establish a wireless link with the SoundLink
speaker. This may take up to 20 seconds the first
time, much less after that.
Wireless source light
Wireless
source
button
Power light
and
Disconnect-reconnect button
Antenna
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SYSTEM SETUP
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You may notice the wireless source light and USB key
power light start flashing faster as the SoundLink™
system establishes a wireless connection.
When both lights change from flashing to always
on, and you hear a tone from the speaker, your
SoundLink™ system is ready to use.
5. Open the music application on your computer, or
navigate to an Internet radio station and play the
music you want to hear.
To disconnect or reconnect, press the button on
the end of the SoundLink USB key. See “Using the
USB key” on page 5 for more information.
Note: While listening to music through the SoundLink wireless
music system, you will not hear music through your computer’s
internal speakers or sound card.
If you don’t hear music from
the SoundLink speaker
Mac users: Go to System Preferences, Sound
settings and make sure “Bose SoundLink Audio” is the
selected Output device.
Both Mac and PC users: You may need to restart
your music application.
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OPERATION
System status lights
The status lights on the SoundLink™ speaker front panel
indicate source selection and battery condition.
Using the USB key
The USB key will automatically connect your computer
with the SoundLink speaker whenever you insert it into a
USB port.
AUX
AUDIO IN source (page 7)
Off: .....AUX source not selected
On: .....AUX source is selected
Wireless source
Off: ................... No wireless connection
Fast flashing: ... Wireless source is
connecting
On: ................... Wireless source is
connected
Brief flash: ........ Wireless source is
(every 3 sec) selected, but discon-
nected at the computer
Battery
• Indicates battery level during
portable operation. See “Operating
on battery power” on page 8.
• Indicates battery charging status.
See “Charging the battery” on
page 9.
Note: Each button pressed on
the remote causes the light for
the selected source to blink.
Disconnect-reconnect button
Press to disconnect or reconnect the
SoundLink speaker
Power light
Off: .......................USB key is not powered
Slow flashing: ......Powered and available for connecting
to the SoundLink speaker
Fast flashing: ........Establishing a connection
On:........................Connected to the SoundLink speaker
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OPERATION
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Remote control
Press any remote button except Off to
turn on your SoundLink™ system.
Each time you press a remote button,
the front panel light for the selected
source flashes briefly.
Depending on the music application
you are using on your computer, you
can use the play/pause and skip buttons
to control the music playback.
Note: This remote does not control any device plugged into the
AUDIO IN connector.
Play/Pause and skip buttons may not
work for Internet radio stations or
some music applications.
Press to turn off the SoundLink system.
Press to play or pause the current track on your
computer.
Press to select your computer as a wireless source.
Press to select the AUDIO IN source.
Press to increase (+) or decrease (–) the volume.
Press and hold for faster adjustment.
Press to skip to the beginning of the next track.
Press to skip to the beginning of the previous track.
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SoundLink™ speaker volume
controls
Touch-sensitive volume controls are located on the right
side of the SoundLink™ speaker. These raise and lower
the SoundLink system volume in the same way as the
remote control volume buttons.
Adding another music source
You can use another audio device, such as a portable
digital music player, with your SoundLink system. This
requires using a stereo audio cable (not provided) that is
appropriate for the connected audio device and has a
3.5mm mini plug on the end that plugs into the AUDIO IN
connector on the SoundLink system.
1. Plug the cable from the audio device into the AUDIO
IN connector on the back of the SoundLink speaker.
2. Press the remote AUX button.
3. Set the connected device to full volume, then use the
SoundLink system volume buttons to adjust the level.
System volume touch controls
• Tou ch to increase ( ) or decrease ( ) the volume.
• Touch and hold for faster adjustment.
AUDIO IN
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Operating on battery power
A fully charged battery provides approximately three
hours of use if the SoundLink™ system is set to
maximum volume. However, the rate of battery
discharge varies with the type of music played and the
volume setting. You can extend the battery operating
time significantly by lowering the volume.
The battery status light on the SoundLink speaker
indicates when charging the battery is necessary.
See “Charging the battery” on page 9.
Manual battery check
The battery light is normally off to conserve battery
power. To check the charge level, press and hold the
remote Off button and observe the battery light color.
When to replace the battery
The battery should be replaced when:
• The battery status light remains yellow after 10 hours
of charging
• The period of battery operation decreases
Battery protection mode
If the SoundLink system is unplugged and unused for
more than 14 days, it enters battery protection mode to
preserve battery power. Your system is in this state when
you first set it up. To reactivate your SoundLink system,
connect the power supply to the SoundLink speaker and
charge the battery.
Flashing red: ... 20% or less of full
charge remaining
(charging needed)
Green: ............. 70% or more of full charge
Yellow: ............. 20% to 70% of full charge
Flashing red: ...20% or less (charging needed)
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Charging the battery
To charge the battery, plug the power supply into a live
AC outlet and plug the cord into the DC POWER
connector on the back panel of the SoundLink speaker.
Recommended charging time is 10 hours. The battery
light on the speaker indicates charging status.
Taking the system with you
To turn off the SoundLink system and pack it for travel:
1. Unplug the SoundLink USB key and lower the
antenna to its compact position.
2. If necessary, unplug the power supply from the AC
outlet and the SoundLink speaker.
3. Wrap the power supply cord around the spool built
into the top of the power supply. Slide the ball toward
the end of the cord as needed and press it into the
spool to hold the cord in place.
Yellow: ...Battery charging
Off: .........Charging cycle done
Ball
Spool
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CARE AND MAINTENANCE
Replacing the SoundLink™
speaker battery
To purchase replacement batteries, contact your local
authorized Bose dealer or visit www.Bose.com to order
from Bose directly. To contact Bose by phone, refer to
the contact list provided in the carton.
WARNING: Replace the battery only with a genuine Bose
®
replacement battery. Bose cannot warrant the safety and
compatibility or assure the operability of batteries from
other manufacturers when used in the SoundLink system.
1. Using your thumbnail or a coin, push in the slotted
knob and turn it counterclockwise to unlock the
battery.
2. Carefully pull the battery away from the back of the
SoundLink speaker.
3. On the new battery, turn the slotted knob so the slot
is horizontal.
Slotted knob
Slotted knob
(horizontal)
Multi-pin connector
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4. Plug the battery into the multi-pin connector.
5. Push in the slotted knob and turn it clockwise until
the slot is vertical.
6. Connect the power supply and charge the battery.
Replacing the remote battery
When the remote stops operating or its range seems
reduced, it is time to change the remote battery. Replace
it with type CR2032 or DL2032.
1. Using a coin, turn the battery
cover slightly counterclockwise.
2. Remove the used battery and
insert the new one. Be sure the
battery is plus (+) side up.
3. Reseat the cover and turn it
clockwise until it locks into place.
WARNINGS:
• Keep the remote control battery away from children. It may
cause a fire or chemical burn if mishandled. Do not recharge,
disassemble, heat above
100ºC (212ºF),
or incinerate.
• Dispose of used batteries promptly. Replace only with a battery
of the correct type and model number.
• Danger of explosion if battery is incorrectly replaced. Replace
only with Duracell, Eveready, Energizer, Maxell, Toshiba, or
Shun Wo CR2032 or DL2032 3-volt lithium battery.
Cleaning
To clean the exterior surface of your product, you can
wipe it using a soft, dry cloth. You can also lightly
vacuum the grille.
• Do not use solvents, chemicals, or sprays.
• Do not allow liquids to spill or objects to drop into any
openings.
Troubleshooting
If you experience difficulty with your SoundLink™
wireless music system, use the following table to try
to solve the problem. If the problem persists, see
“Contacting customer service” on page 14.
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Problem What to do
My computer does not
recognize the SoundLink™
USB key.
• Remove the SoundLink USB key from your computer, wait 30 seconds and insert it again.
• If you are using a USB hub, make sure the hub is powered.
• Try a different USB port. If you are using a powered USB hub, try moving the SoundLink USB key to
a USB port on the computer.
• Remove the SoundLink
USB key, restart your computer, and insert the USB key again.
• Refer to the owner’s guide, help system, or technical support for your computer to learn how to
detect and install new hardware.
My computer does not
connect with the
SoundLink
speaker. The
wireless source light blinks
continuously.
• Decrease the distance between the speaker and your computer.
• If you are using a desktop computer, try moving the SoundLink
USB key to a USB port on the front
of the computer (if possible) or use a USB extension cable.
• Remove the SoundLink USB key from your computer, wait 30 seconds and insert it again.
• Disconnect the power supply from the SoundLink speaker, remove the battery from the SoundLink
speaker and install it again. Reconnect the power supply.
• Try restoring the wireless link between the speaker and the USB key. See “Restoring the wireless
link” on page 14.
• Try moving the speaker closer to your computer or away from possible sources of interference such
as another wireless device, a microwave oven, or wireless computer network router.
The SoundLink system
does not respond to
remote control commands.
• Make sure there is a clear path between the remote and the SoundLink system.
• Using a clean, dry cloth, wipe the small lens on the front end of the remote.
• Try the remote from a different location or try changing the location of the speaker. You may be
experiencing interference from bright room lights or sunlight.
• Make sure the remote battery is installed correctly or replace it if it is old.
• Check the SoundLink speaker battery status light. Charge the battery if necessary.
• Make sure your music playback program is selected in the foreground on your computer.
• Be aware that remote commands may not operate Internet radio stations.
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I cannot hear music playing
from my computer on the
SoundLink™ speaker.
• Close or quit the music application on your computer and restart it.
• Press the SoundLink USB key button. Unplug the USB key, wait 5 seconds, and plug it in again.
• Increase the SoundLink system volume.
• Check the SoundLink speaker battery status light. Charge the battery if necessary.
• Make sure the volume on your computer is turned up and is not muted.
• Make sure your computer music application is running.
• Press the SoundLink USB key button to restore the wireless link.
• Make sure “Bose SoundLink Audio” is selected as the audio output device for your computer.
I cannot hear music from
the AUX source.
• Press the AUX button on the remote and check that the AUX source light is on.
• Make sure your connected device is on and playing.
• Increase the volume level on the device.
• Increase the SoundLink system volume.
Poor reception, or audio is
dropping out
• Change the angle of the antenna on the SoundLink USB key.
• Rotate the SoundLink speaker, or move a few feet to a new location.
• Connect the SoundLink USB key to a different USB port on your computer or try using a powered
USB hub.
• Move the SoundLink speaker away from known wireless sources of interference, such as microwaves, cordless phones, mobile phones, and Wi-Fi routers.
• Use a USB extension cable, available for purchase at computer stores. These cables have a normal
USB male connector on one end and a female connector on the other. Plug the USB key into the
female end and plug the male end into the computer.
• If you continue to experience reception problems, contact Bose customer service.
Problem What to do
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