Page 1
Washing machine
WAV28KHXGC,
WAV28KH0GC
[en] User manual and installation
instructions
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welcome
Page 2
en
Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................5
Safe installation ................................5
Safe use ...........................................7
Safe cleaning and maintenance.......9
Preventing material damage ........11
Environmental protection and
saving energy................................11
Disposing of packaging .................11
Save energy and conserve re-
sources...........................................12
Energy saving mode ......................12
Installation and connection..........13
Unpacking the appliance ...............13
Contents of package......................13
Requirements for the installation
location ...........................................14
Removing the transit bolts .............14
Connecting the appliance ..............15
Aligning the appliance....................16
Familiarising yourself with
your appliance...............................18
Appliance .......................................18
Detergent drawer............................19
Controls ..........................................19
Display ...........................................20
Buttons ..........................................23
Sorting laundry ...............................33
Degrees of soiling ..........................33
Care symbols on the care labels ...33
Detergents and care products......33
Detergent recommendation ...........34
Detergent dosage ..........................34
Basic operation .............................35
Switching on the appliance ............35
Setting a programme .....................35
Adjusting the programme set-
tings................................................36
Loading laundry..............................36
Adding detergent and care
product ...........................................36
Starting the programme .................37
Soaking laundry .............................37
Adding laundry ...............................37
Cancelling the programme ............37
Resuming the programme when
the programme status is Rinse
Hold ................................................37
Unloading the laundry ....................37
Switching off the appliance ............38
Childproof lock..............................38
Activating the childproof lock.........38
Deactivating the childproof lock.....38
Intelligent dosing system .............38
Filling the dispenser .......................38
Dispenser contents ........................39
Basic dosage .................................39
Programmes ..................................25
Accessories...................................31
Before using for the first time ......31
Starting an empty washing cycle ...31
Laundry..........................................32
Preparing the laundry.....................32
2
HomeConnect ..............................40
HomeConnect settings..................40
Connecting the appliance to a
WLAN home network (Wi-Fi)
with WPS function ..........................40
Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function .....................41
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en
Connecting your appliance to
the Home Connect app..................42
Connecting the appliance to the
energy manager .............................42
Activating Wi-Fi on the appliance...43
Deactivating Wi-Fi on the appli-
ance................................................43
Software update .............................43
Resetting the appliance network
settings ...........................................43
Remote diagnostics .......................44
Data protection...............................44
Declaration of Conformity...............44
Basic settings................................45
Overview of basic settings .............45
Changing the basic settings ..........45
Cleaning and servicing.................46
Tips on appliance care...................46
Cleaning the drum..........................46
Cleaning the detergent drawer ......46
Descaling........................................48
Cleaning the drain pump................48
Cleaning the water outlet hose
at the siphon...................................50
Clean the water inlet filters. ............51
Customer Service..........................64
Product number (E-Nr.) and pro-
duction number (FD) ......................64
Consumption values.....................65
Technical specifications...............65
Troubleshooting............................53
Error code / Fault display / Sig-
nal...................................................53
Malfunctions ...................................55
Noise ..............................................58
Problem with results.......................59
Home Connect problem.................61
Leakage..........................................61
Odours............................................61
Emergency release ........................62
Transportation, storage and
disposal .........................................62
Removing the appliance ................62
Inserting the transit bolts................62
Using the appliance again .............63
Disposing of old appliance ............63
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Page 4
en Safety
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual
here.
¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the installer and the user of the ap-
pliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ According to this installation and instruction manual.
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
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Page 5
Safety en
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed. The installation must
have a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a
type with the mark.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
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Page 6
en Safety
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appliance parts or heat sources.
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
¡ The high weight of the appliance may result in injury when lif-
ted.
▶
Do not lift the appliance on your own.
¡ If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer . No other installation method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the
dryer manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and
with varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
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Safety en
CAUTION‒Risk of injury!
¡ The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit
level.
¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶
Lay hoses and power cords in such a way that there is no
risk of tripping.
¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding
parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
▶
Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶
Call Customer Service. →Page64
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
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en Safety
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if consumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that
contain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
¡ The worktop may break if you stand on or climb onto the ap-
pliance.
▶
Do not stand on or climb onto the appliance.
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Safety en
¡ The appliance may tip over if you sit on or lean against the
open door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
¡ Reaching into the drum while it is still turning may cause hand
injuries.
▶
Wait for the drum to come to a complete stop before reaching inside.
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution
gets hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with eyes
or skin may cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
¡ Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
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en Safety
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
¡ An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories is dangerous.
▶
Only use the manufacturer's original spare parts and original accessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents
that contain solvents.
▶
Do not use cleaning agents that contain solvents.
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Preventing material damage en
Preventing material damage
Preventing material damage
Follow these instructions to avoid material damage and damage to the appliance.
ATTENTION!
¡ The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener,
detergent, care product or cleaning agent.
▶
Follow the dosage recommendations from the manufacturer.
¡ Exceeding the maximum load ca-
pacity impairs the function of the
appliance.
▶
Observe the maximum load capacity →Page25 for each programme and do not exceed it.
¡ The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed may result in material damage and damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely and keep them in a safe
place.
▶
Before transport, fit the transit
bolts fully in order to prevent
damage in transit.
¡ If the water pressure is too high or
too low, this may impair functioning of the appliance.
▶
Make sure that the water pressure in the water supply system
is min. 100kPa (1bar) and
max. 1000kPa (10bar).
▶
If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.
¡ Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied with the appliance or genuine spare hoses.
▶
Never re-use water hoses that
have been used before.
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use harsh or abrasive
detergents.
▶
Do not use cleaning products
with a high alcohol content.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp
cloth.
▶
Remove all detergent residue,
spray residue or other residues
immediately if they come into
contact with the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of
reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
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en Environmental protection and saving energy
Save energy and conserve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low temperatures and longer wash times and
use maximum load capacity
→Page25.
Energy consumption and water
consumption is most efficient.
Use the economy programme settings.
If you adjust the programme settings for a programme, the display
shows the expected consumption.
Add →Page34 detergent based on
the laundry's degree of soiling.
For light to normal soiling, a smaller amount of detergent is sufficient. Observe the dosage recommendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label
are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous
automatic load adjustment function.
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment function optimally adjusts the water
consumption and programme duration.
The appliance comes with an AquaSensor.
During the rinse cycle, the AquaSensor checks the degree of turbidity of the rinsing water, and adjusts the duration and number of
rinse cycles accordingly.
Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and Start / Re-
load flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
If you do not use the appliance for an
extended period, the appliance
switches off automatically.
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Installation and connection en
1 2 3
4
1
2
Installation and connection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect the appliance to the water and power supply.
Unpacking the appliance
1. Remove any packaging and pro-
tective covers completely from the
appliance.
2. Check the appliance for visible
damage.
3. ATTENTION! Objects remaining in
the drum that are not designed for
operation with the appliance may
cause material damage and damage to the appliance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
Open the door and remove the accessory from the drum.
Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
Washing machine
Accompanying documents
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en Installation and connection
3
4
Water inlet hose
Cover caps
Requirements for the installation location
The appliance may "wander" when it
spins. Observe the instructions for
the installation location.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appliance to a base using the manufacturer's fixing brackets →Page31
before using the appliance for the
first time.
Installation location Requirements
On a base Secure the appliance
with fixing brackets
→Page31.
On a wooden joist
floor
In a kitchen unit ¡ A niche width of
On a wall Do not trap the hoses
Place the appliance
on a water-resistant
wooden board which
is screwed tightly to
the floor. The wooden
board should be at
least 30 mm thick.
60 cm is required.
¡ Only install the ap-
pliance underneath a continuous
worktop that is securely connected
to adjacent cabinets.
between the wall and
the appliance.
ATTENTION!
¡ If the appliance is installed in
areas exposed to frost or outdoors, frozen residual water may
damage the appliance and frozen
hoses may crack or split.
▶
Do not install or operate this appliance anywhere that is liable to
experience frost and/or outdoors.
¡ The appliance underwent a func-
tion test before leaving the factory
and may, therefore, contain residual water. This residual water may
leak out if the appliance is tilted at
an angle greater than 40°.
▶
Tilt the appliance carefully.
14
Removing the transit bolts
The appliance is secured for transportation using transit bolts on the
rear of the appliance.
Notes
¡ Please read the safety information
→Page4 to ensure that you use
the appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
transport →Page62.
1. Pull the hoses out of the holders.
Page 15
Installation and connection en
1
2
2. Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cord out of the
holder.
5. Put on the four cover caps.
6. Press down on the four cover
caps.
4. Remove the four sleeves.
Connecting the appliance
Connect your appliance to the power
supply, water inlet and water outlet.
Connecting the water inlet hose
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
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en Installation and connection
2
1
¾˝
min.
10 mm
1. Connect the water inlet hose.
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
3. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed connection point.
▶
Secure the water outlet hose
against unintentional loosening.
16
Drainage into a siphon.
Secure the connection point with a (24–
40 mm) hose clamp.
Drainage into a wash
basin.
Fix and secure the water outlet hose with an
elbow →Page31.
Drainage into a plastic
pipe with rubber
sleeve or into a gully.
Fix and secure the water outlet hose with an
elbow →Page31.
Connecting the appliance to the electricity supply
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appliance can be found under Technical data →Page65.
2. Check the mains plug is inserted
properly.
Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance
from moving, align the appliance correctly.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clockwise direction.
Page 17
2. To align the appliance, turn the ap-
pliance feet. Check that the appliance is level using a spirit level.
Installation and connection en
All appliance feet must stand firmly
on the ground.
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
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en Familiarising yourself with your appliance
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4
6
3
5
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3
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6
7
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
On certain models, specific details such as the colour and shape may differ
from those pictured.
Maintenance flap for the drain pump
→Page48
Door
Detergent drawer →Page19
Controls →Page19
Water outlet hose →Page16
Power cord →Page16
Transit bolts →Page14
18
Page 19
Familiarising yourself with your appliance en
2 31
1
2
3
2
4
3
3
1 1
1
2
3
4
Detergent drawer
Below is an overview of the structure
of the detergent drawer.
Controls
The controls are used to configure all functions of your appliance and to obtain
information about the operating status.
Manual dosing compartment
(Softener)/ (Detergent): Dis-
penser for fabric softener or detergent
(Detergent): Dispenser for deter-
gent
Programmes →Page25
Programme selector →Page35
Buttons →Page23
Display →Page20
19
Page 20
en Display
Display
Display
The display shows the current settings, options or relevant information.
Display Designation Description
1
0:40
1
10h
1
9 kg
- 1400 Spin speed Set spin speed in rpm.
– 90 Temperature Set temperature in °C.
Prewash Programme status
Wash Programme status
Rinse Programme status
Spin Programme status
-P- Pause Programme status
1
Example
Programme duration/
programme time re-
Approximate expected programme duration or programme time remaining.
maining
"Ready in" time The programme end has been set and the remaining
number of hours is displayed.
→"Buttons", Page23
Recommended load The maximum load capacity for the selected pro-
gramme in kg.
→"Buttons", Page23
0= No final spin, only draining
: Rinse Hold, no draining
→"Buttons", Page23
(cold)
20
Page 21
Display en
Display Designation Description
End End of programme Programme status
Childproof lock ¡ Lights up: The childproof lock is activated.
¡ Flashes: The childproof lock is active and the pro-
gramme selector has been adjusted.
→"Deactivating the childproof lock", Page38
Energy consumption Energy consumption for the selected programme.
¡ : Low energy consumption
¡ : High energy consumption
Water consumption Water consumption for the selected programme.
¡ : Low water consumption
¡ : High water consumption
Wi-Fi ¡ Lights up: The appliance is connected to your
home network.
¡ Flashes: The appliance is trying to connect to your
home network.
→"HomeConnect ", Page40
Energy manager The appliance is connected to the smart energy sys-
tem (energy manager).
→"Connecting the appliance to the energy manager",
Page42
(Detergent) Dispenser for liquid de-
tergent
¡ Lights up: The intelligent dosing system for liquid
detergent is activated.
¡ Flashes: The fill level of the dispenser is below the
minimum level.
→"Intelligent dosing system", Page38
(Detergent) (liquid detergent)
(Detergent)
(Softener)
Dispenser for liquid detergent or fabric
softener.
¡ Lights up: The intelligent dosing system for liquid
detergent or fabric softener is activated.
¡ Flashes: The fill level of the dispenser is below the
minimum level.
→"Intelligent dosing system", Page38
(Detergent) (liquid detergent)
(Softener) (fabric softener)
1
50 ml
Basic dosage Basic dosage for detergent or fabric softener.
→"Basic dosage", Page39
Foam detection system The appliance has detected too much foam.
→"Error code / Fault display / Signal", Page53
Door The door is unlocked and can be opened.
1
Example
21
Page 22
en Display
Display Designation Description
Tap ¡ No water pressure.
→"Error code / Fault display / Signal", Page53
¡ The water pressure is too low.
Detergent drawer The detergent drawer has not been pushed in fully.
→"Error code / Fault display / Signal", Page53
E:60 / -2B
1
Error Error code, error display, signal.
→"Error code / Fault display / Signal", Page53
1
Example
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Buttons en
Buttons
Buttons
Below is an overview of the buttons and their setting options.
The selection of programme settings depends on the selected programme. You
can see the selection options for each programme in the overview for
→"Programmes", Page25.
Button Selection Description
Start / Reload ¡ Start
¡ Cancel
¡ Pause
SpeedPerfect ¡ Activate
¡ Deactivate
Intensive Plus ¡ Activate
¡ Deactivate
i-DOS ¡ Activate
¡ Deactivate
¡ Basic dosage
i-DOS ¡ Activate
¡ Deactivate
¡ Dispenser contents
¡ Basic dosage
Ready In 1–24 hours Set the programme end.
Temperature – 90 °C Adjust the temperature in °C.
Spin Speed - 1400 Adjust the spin speed or activate (Rinse
Start, cancel or pause the programme.
Activate or deactivate a short washing programme.
Note:Energy consumption increases.
The washing result is not affected by this.
Activate or deactivate an extended washing programme.
The programme duration is extended by up to 30
minutes.
Suitable for heavily soiled laundry.
Briefly press the button to activate or deactivate
the intelligent dosing system for liquid detergent
(Detergent).
Press the button for approx. 3 seconds to set the
basic dosage.
→"Intelligent dosing system", Page38
Briefly press the button to activate or deactivate
the intelligent dosing system for fabric softener
(Softener) or liquid detergent (Detergent).
Press the button for approx. 3 seconds to specify
the contents of the dispenser or set the basic
dosage.
→"Intelligent dosing system", Page38
The programme duration is already included in
the set number of hours.
Once the programme has started, the programme duration is displayed.
Hold).
If is selected, the water is not drained at the
end of the washing cycle and the spin cycle is deactivated. The laundry remains in the water used
for rinsing.
23
Page 24
en Buttons
Button Selection Description
(mains switch) ¡ Switch on
Switch the appliance on or off.
¡ Switch off
Remote Start ¡ Activate
¡ Deactivate
¡ Open the
HomeConnect
menu
If you briefly press the button, the appliance will
be enabled for remote start via the HomeConnect app
If you press the button for approx. 3 seconds, the
HomeConnect menu opens.
Notes
¡
Remote start cannot be activated for safety
reasons in the following circumstances:
– The door is open.
– The detergent drawer has not been
pushed in fully.
¡
Remote start is deactivated for safety reasons
in the following circumstances:
– Open the door.
– Press Start / Reload .
– Press Remote Start .
– Switch off the appliance.
– Following a power cut.
Child Lock push 3 sec. ¡ Activate
¡ Deactivate
Activate or deactivate the childproof lock.
Disable the control panel to prevent unwanted or
accidental operation.
If the childproof lock is activated and the appliance has been switched off, the childproof lock
remains activated.
→"Childproof lock", Page38
Spin Speed Basic settings Change the basic settings for the appliance.
→"Changing the basic settings", Page45
Prewash ¡ Activate
¡ Deactivate
Activate or deactivate prewash, e.g. for washing
heavily soiled laundry.
Note:If the intelligent dosing system is activated,
the detergent will be dispensed automatically for
the prewash and the main wash.
If the intelligent dosing system is deactivated,
place the detergent for the prewash directly in
the drum.
Extra Rinse ¡ Activate
¡ Deactivate
Activate or deactivate an additional rinse cycle.
Recommended for particularly sensitive skin or
in regions with very soft water.
24
Page 25
Programmes en
Intensive Plus
i-DOS
(Softener)
i-
DOS (Detergent)
Prewash
Spin Speed (Rinse
Hold)
Extra Rinse
SpeedPerfect
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
–
–
1
9 90 1400
9 90 1400
Programmes
Programmes
Below is an overview of the programmes. You can find information on the load and on the adjustable pro-
gramme options.
Tip:The laundry's care labels provide you with additional information on programme selection.
→"Care symbols on the care labels", Page33
Programme Description
cotton, linen or blended fabrics.
Also suitable as a short programme for
normally soiled laundry when you activ-
ate SpeedPerfect. If SpeedPerfect is ac-
tivated, the maximum load capacity is
reduced to 5kg.
cotton, linen or blended fabrics.
Energy-saving programme.
Note:To save energy, the actual wash-
ing temperature may deviate from the
Cottons Wash hard-wearing items made from
Cottons Eco Wash hard-wearing items made from
set washing temperature. The washing
performance meets legal requirements.
Programme setting
1
25
Page 26
en Programmes
Intensive Plus
i-DOS
(Softener)
i-
DOS (Detergent)
Prewash
Spin Speed (Rinse
Hold)
Extra Rinse
SpeedPerfect
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
1
4 60 1200
– –
2 40 800
blended fabrics.
from silk, viscose and synthetics.
Use a detergent that is suitable for del-
icates or silk.
Note:Wash especially delicate items or
items with hooks, eyelets or clips in a
mesh laundry bag.
– – – – –
2 40 800
are made from wool or contain wool.
To prevent the laundry from shrinking,
the drum moves the items very gently
with long pauses.
– – – –
– – – – – –
– – 1400
– – 1400
Use a detergent that is suitable for
wool.
then drains the water.
If you only want to drain the water, activ-
ate 0. The laundry is not spun.
Programme Description
26
Easy Care Wash items made from synthetic or
Delicates / Silk Wash delicate, washable items made
Wool Hand- or machine-washable items that
Spin/ Drain Spins and drains the water.
1
Rinse Rinses and then spins the laundry, and
Programme setting
Page 27
Intensive Plus
i-DOS
(Softener)
i-
DOS (Detergent)
Prewash
Spin Speed (Rinse
Hold)
Extra Rinse
Programmes en
SpeedPerfect
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
– – – –
1
3,5 30 1000
synthetic or blended fabrics.
Gentle laundry care.
The degree of soiling and the type of
fabric are automatically detected. The
washing process is adapted.
– – – –
2,5 60 1200
thetic fibres or down fillings.
Wash large items separately.
Use a detergent that is suitable for
down or delicates.
Use sparingly.
Do not use fabric softener.
Note:To prevent excessive foaming, re-
– – – – – – –
– – 1200
first time
ures of 40°C or lower
move air from laundry items by rolling
them up before you wash them.
Use this programme in the following
cases:
¡ Before using the appliance for the
¡ If you regularly wash at temperat-
Programme Description
Automatic 30°C Wash delicate items made from cotton,
Duvet Wash pillows or quilts stuffed with syn-
Drum Clean Cleaning and caring for the drum.
1
27
Programme setting
Page 28
en Programmes
Intensive Plus
i-DOS
(Softener)
i-
DOS (Detergent)
Prewash
Spin Speed (Rinse
Hold)
Extra Rinse
SpeedPerfect
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
1
¡ After a prolonged period of non-use
Use washing powder or a detergent
containing bleach.
Halve the amount of detergent to avoid
foaming.
Do not use fabric softener.
Do not use liquid detergent or detergent
that is intended for woollens or delic-
ates.
– –
5 40 1400
Note:The drum cleaning indicator will
flash to remind you if you have not used
a programme at 60 °C or higher for a
long time.
synthetic or blended fabrics.
Suitable for lightly and normally soiled
laundry.
Optimum washing results in under an
hour.
Programme Description
28
Quick / Mixed 59' Wash items made from cotton, linen, or
1
Programme setting
Page 29
Intensive Plus
i-DOS
(Softener)
i-
DOS (Detergent)
Prewash
Spin Speed (Rinse
Hold)
Extra Rinse
Programmes en
SpeedPerfect
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
1
6,5 60 1400
cotton, linen or blended fabrics.
Suitable for allergy sufferers and for
strict hygiene requirements.
Note:Once the set temperature has
been reached, it remains constant
–
2 60 800
throughout the washing process.
from cotton, linen, synthetic fibres or
blended fabrics.
Tip:In order to avoid creasing in your
laundry, you can activate . The laundry
is only given a short spin and can be re-
moved while still dripping wet. Hang out
shirts and blouses while they are still
dripping wet so that they drip dry.
Use the Delicates / Silk programme to
wash shirts and blouses made from silk
or delicate fabrics.
Programme Description
AllergyPlus Wash hard-wearing items made from
Shirts Wash non-iron shirts and blouses made
Programme setting
1
29
Page 30
en Programmes
Intensive Plus
i-DOS
(Softener)
i-
DOS (Detergent)
Prewash
Spin Speed (Rinse
Hold)
Extra Rinse
SpeedPerfect
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
–
–
1
4 40 1200
Programme Description
30
thetic or blended fabrics.
Short programme for small items of
lightly soiled laundry.
The programme duration is approx. 30
minutes.
If you wish to reduce the programme
duration to 15 minutes, activate Speed-
Perfect. The maximum load is reduced
to 2kg.
Programme setting
Super 15'/30' Wash items made from cotton, syn-
1
Page 31
Accessories en
Accessories
Accessories
Only use original accessories. These have been made especially for your appliance. Here you can find an overview of your appliance's accessories and how
to use them.
Use Order number
Water inlet hose extension Extend the water inlet hose for
cold water or AquaStop (approx.
2.50 m).
Fixing brackets Improves the stability of the ap-
pliance.
Elbow Secure the water outlet hose in
place.
WMZ2381
WMZ2200
00655300
Before using for the first time
Before using for the
first time
Prepare the appliance for use.
Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Press .
2. Set the Drum Clean programme.
3. Close the door.
4. Pull out the detergent drawer.
5. Pour approx. 1 litre of water into
the manual dosing compartment.
It may take a few seconds for the
appliance to switch on.
6. Add washing powder to the
manual dosing compartment.
31
Page 32
en Laundry
Laundry
Laundry
You can wash all items that the man-
ufacturer has marked as machine-
washable on the care label and fab-
rics made from hand-washable wool
using your appliance.
Preparing the laundry
To prevent foaming, use only half
of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use
detergent suitable for woollens or
delicates.
7. Push in the detergent drawer.
8. Press Start / Reload to start
the programme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: End.
9. Start the first wash cycle or press
to switch off the appliance.
→"Basic operation", Page35
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶
Remove all items from any pockets in your laundry before using
the appliance.
▶
To protect your appliance and the
laundry, prepare the laundry beforehand.
– Empty all pockets
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts and apron strings
together or use a mesh laundry
bag
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
– Use a mesh laundry bag for
small items of laundry such as
children's socks
– Separate items of laundry and
shake them out
– Wash large and small items of
laundry together
– Dab fresh stains with soapy wa-
ter (do not rub them)
– Some stubborn or dried-in stains
can be removed by washing
several times
32
Page 33
Detergents and care products en
Sorting laundry
– Type of fabric and fibre type
– Whites
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
▶
To improve washing results and
prevent discolouration, sort the
laundry according to the following
criteria before washing.
– Colours
Wash new coloured items
separately the first time you
wash them.
– Soiling →Page33
– Care symbols on the care labels
→Page33
Degrees of soiling
Degree of soiling Soiling Examples
Light ¡ No dirt or stains are visible
¡ Laundry has absorbed odours
Light summer clothing or sports
clothing that has been worn for a
just a few hours
Normal Dirt or light stains are visible ¡ T-shirts, shirts or blouses are
sweat-soaked or have been
worn a few times
¡ Towels or bedding that has
been used for up to one week
Heavy Dirt or stains are clearly visible Tea towels, baby items or work
clothing
Care symbols on the care labels
The symbols indicate the recommended programme and the numbers in the
symbols indicate the maximum recommended washing temperature.
Symbol Washing process Recommended programme
Normal Cottons
Gentle Easy Care
Particularly gentle Delicates/Silk for washing by
hand
Hand wash Wool
Not suitable for machine-washing –
Tip:You can find more information
about care symbols at www.ginetex.ch.
Detergents and care products
Detergents and care
products
You can protect your appliance and
your laundry by selecting and using
the correct detergents and care
33
Page 34
en Detergents and care products
products. You can use all detergents
and care products which are suitable
for domestic washing machines.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ Only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products which have
developed a top layer or are highly
congealed
¡ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach)
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
Detergent recommendation
This information helps you to choose the right detergent for your fabrics.
Detergent Fabrics Programme Temperature
Standard detergent with optical brighteners
Detergent for colours
without bleach or optical
brighteners
Detergent for colours/delicates without optical brighteners
Detergent for delicates Delicate fabrics made from
Detergent for woollens Wool Wool From cold up to 40°C
Heat-resistant white fabrics
made from cotton or linen
Coloured fabrics made from
linen or cotton
Coloured fabrics made from
easy-care fibres or synthetic
materials
silk or viscose
Cottons From cold up to 90°C
Cottons From cold up to 60°C
Easy Care From cold up to 60°C
Delicates/Silk From cold up to 40°C
Tip:Visit www.cleanright.eu to find
further information on detergents,
care products and cleaning agents
for domestic use.
Detergent dosage
Use the correct detergent dosage to
achieve optimal washing results and
save resources.
The detergent dosage depends on:
¡ The amount of laundry
¡ Degree of soiling
34
¡ Water hardness
You can find out how hard your
water is from your local water company or measure it yourself using
a water hardness tester.
Page 35
Basic operation en
Water hardness
Hardness range Total hardness in mmol/l German degrees in °dH
soft (I) 0–1.5 0–8.4
medium (II) 1.5– 2.5 8.4–14
hard (III) over 2.5 over 14
Example of a manufacturer's
instructions for detergent
These example values refer to a
standard load of 4–5 kg.
Soiling Light Normal Heavy
Water hardness: Soft/medium 40ml 55ml 80ml
Water hardness: Hard/very hard 55ml 80ml 105ml
The dosages can be found on the
manufacturer's packaging.
¡ If you are not using manual
dosage, adjust the dosage to the
actual load.
¡ If intelligent dosing is activated, do
not adjust the dosage to the actual
load capacity. The quantity of detergent and fabric softener is automatically calculated via the basic
dosage →Page39 and the
amount of laundry detected. The
basic dosage setting must always
comply with the dosage for a load
of 4.5 kg.
It may take a few seconds for the
appliance to switch on.
a The appliance performs an audible
function test in the detergent
drawer.
Basic operation
Basic operation
You can find out everything you need
to know about operating your appliance here.
→"Noise", Page58
Note:The drum is lit up after the
door is opened and closed and once
the programme has started. The light
goes out automatically.
Switching on the appliance
▶
Press .
Setting a programme
1. Set the programme selector to the
required programme →Page25.
35
Page 36
en Basic operation
2. If necessary, adjust the pro-
gramme settings →Page36.
Adjusting the programme settings
Depending on the programme and
programme progress, you can adjust
or activate/deactivate the settings.
Note:Overview of all programme settings:
→"Buttons", Page23
Requirement:A programme has
been set.
▶
Adjust the programme settings.
The programme settings are not
saved permanently for the programme.
Note:The setting is saved if you activate or deactivate the intelligent
dosing system.
Loading laundry
Notes
¡ Please read the safety information
→Page4 to ensure that you use
the appliance safely.
¡ To prevent creasing, take note of
the maximum load for the relevant
programme →Page25.
Requirement:Prepare and sort the
laundry.
→"Laundry", Page32
1. Open the door.
2. Ensure that the drum is empty.
3. Separate the laundry and place it
in the drum.
4. Note:Ensure that there is no laun-
dry trapped in the door.
Close the door.
Adding detergent and care product
For programmes in which intelligent
dosing is not possible or desirable,
you can add detergent to the manual
dosing compartment.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
Tip:In addition to intelligent dosing,
you can also add additional care
product for laundry, e.g. stain remover, starch or bleach, to the
manual dosing compartment. Do not
add any additional detergent to the
manual dosing compartment to avoid
overdosage and/or foaming.
Requirement:Find out the optimum
dosage for detergent and care
product. →Page33
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page19
3. If required, add the care product.
4. Push in the detergent drawer.
36
Page 37
Basic operation en
Starting the programme
Note:If you want to change the time
until the programme ends, set the
"Ready in" time first.
▶
Press Start / Reload .
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows either the pro-
gramme duration or the "Ready in"
time.
a After the programme has ended,
the display shows: End.
Soaking laundry
You can soak the laundry before
washing in the appliance by pausing
the programme.
Note:No additional detergent is required. The washing solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press Start / Reload .
3. To resume the programme, after
the desired soaking time, press
Start / Reload .
Adding laundry
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Press Start / Reload .
The appliance is paused and
checks whether it is possible to
add or remove laundry. Take note
of the programme status.
→"Display", Page20
2. Add or remove laundry.
3. Close the door.
4. Press Start / Reload .
Cancelling the programme
Once the programme has started,
you can cancel it at any time.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Press Start / Reload .
2. Open the door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high: Start
the Spin or Drain programme.
3. Remove the laundry.
Resuming the programme when the programme status is Rinse Hold
1. Set the Spin or Drain programme.
2. Press Start / Reload .
Unloading the laundry
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Open the door.
2. Remove the laundry.
37
Page 38
en Childproof lock
Switching off the appliance
1. Press .
2. Turn off the tap.
3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the door and detergent
drawer open so that residual water
can evaporate.
Childproof lock
Childproof lock
a The childproof lock remains active
even after the appliance has been
switched off.
Deactivating the childproof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶
Press and hold the two Child Lock
push 3 sec. buttons for approx.
3seconds.
So that the programme currently
running is not cancelled, the programme selector must be set to
the initial programme.
a goes out in the display.
Intelligent dosing system
Intelligent dosing system
Your appliance has an intelligent dosing system for liquid detergent and
fabric softener.
The optimum quantities of liquid detergent and fabric softener are dispensed automatically depending on
the programme and settings. The intelligent dosing system has been activated at the factory for all the designated programmes →Page25 and
can be deactivated for each one individually. In all other programmes, you
can manually add detergent.
→"Adding detergent and care
product", Page36
Secure your appliance against being
operated unintentionally using the
controls.
Activating the childproof lock
▶
Press and hold the two Child Lock
push 3 sec. buttons for approx.
3seconds.
a The display shows .
a The controls are locked.
38
Filling the dispenser
Note
In order to use intelligent dosing, fill the
dispenser.
¡ Fill the dispenser only with suitable
detergent and care products
→Page33.
Page 39
Intelligent dosing system en
¡ If you change the liquid detergent
or fabric softener, empty and clean
the dispenser beforehand.
→"Cleaning the detergent drawer",
Page46
¡ If you want to use both dispensers
for liquid detergent, adjust the contents of the dispenser →Page39.
Requirement: (Detergent)/
(Softener) flashes.
1. Pull out the detergent drawer.
2. Open the dispenser lid.
3. Pour liquid detergent
(Detergent) and fabric softener
(Softener) into the relevant dis-
pensers.
→"Detergent drawer", Page19
6. Adjust the basic dosage
→Page39.
Dispenser contents
When it leaves the factory, the dispenser is set for fabric softener
(Softener). Alternatively, you can also
use this dispenser for a second liquid
detergent (Detergent).
Notes
¡ If you change the content of the
dispenser, the basic dosage for
this dispenser is reset.
¡ If you use both dispensers for li-
quid detergent, you must select a
dispenser which is to be used during washing.
Adjusting the dispenser contents
1. Press and hold i-DOS for ap-
prox. 3 seconds.
2. To set (Detergent), press i-
DOS.
a The display shows (Detergent).
3. To set (Softener), press i-
DOS again.
4. To end the setting process, wait
briefly.
4. Close the dispenser lid.
Note:To prevent the detergent
from drying out or drying up, do
not leave the dispenser lid open
for a long period of time.
5. Push in the detergent drawer.
Basic dosage
You can adjust the preset basic
dosages for liquid detergent and fabric softener.
The basic dosage depends on the
manufacturer's instructions for the detergent, the water hardness and the
degree of soiling of the laundry.
Always set a basic dosage that corresponds to the dosage for a standard load of 4.5 kg.
→"Detergent dosage", Page34
Adjusting the basic dosage
You can individually adjust the basic
dosages for each dispenser.
39
Page 40
en HomeConnect
1. Press and hold i-DOS for ap-
prox. 3 seconds.
a The display shows the basic
dosage set for (Detergent).
2. To adjust the setting, press - / +.
3. To end the setting process, wait
briefly.
Note:To adjust the basic dosage for
(Softener), repeat the steps with
i-DOS.
HomeConnect
HomeConnect
This appliance is network-capable.
Connecting your appliance to a mobile device lets you control its functions via the HomeConnect app, adjust its basic settings and monitor its
operating status.
The HomeConnect services are not
available in every country. The availability of the HomeConnect function
depends on the availability of
HomeConnect services in your country. You can find information about
this at: www.home-connect.com.
¡ →"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page40
¡ →"Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function", Page41
The HomeConnect app guides you
through the entire login process. Follow the instructions in the HomeConnect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appliance via the HomeConnect app.
→"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
HomeConnect settings
Adapt HomeConnect to your needs.
You can find the HomeConnect settings in the basic settings for your appliance. Which settings the display
shows will depend on whether
HomeConnect has been set up and
whether the appliance is connected
to your home network.
Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function
Using your router's WPS function is
the simplest way to connect the appliance to your home network.
Requirement:If your router has a
WPS function, you can connect the
appliance to your WLAN home network (Wi-Fi) automatically.
1. Press and hold Remote Start for
approx. 3 seconds.
a The display shows Aut.
2. Press Start / Reload .
3. Press the WPS button on the
router within the next 2minutes.
Take note of the information in the
documents for your router.
a flashes in the display.
a The appliance attempts to connect
to your WLAN home network.
a If the display shows con and
lights up permanently, the appliance is connected to the home
network.
40
Page 41
4. If the display shows Err, the appli-
ance is not connected to the home
network.
‒ Check whether your appliance is
in range of your home network.
‒ Reconnect the appliance to the
WLAN home network (Wi-Fi)
with WPS function.
5. Connect your appliance to the
Home Connect app. →Page42
Connecting the appliance to a WLAN home network (Wi-Fi) without WPS function
HomeConnect en
a The appliance now sets up its own
Wi-Fi network with the name (SSID)
HomeConnect.
4. Call up the Wi-Fi settings on the
mobile device.
Connect the mobile device to the
Home Connect Wi-Fi network and
enter the password (key) HomeConnect.
a Your mobile device now connects
to the appliance. The connection
process may take up to
60seconds.
If your router does not have a WPS
function, you can connect the appliance to your WLAN home network
(Wi-Fi) manually. The appliance
quickly sets up its own Wi-Fi network.
You can connect a mobile device to
the WLAN network and transfer the
network information for the WLAN
home network (Wi-Fi) to your appliance.
Requirement:The HomeConnect
app is open and you have logged on.
1. Press and hold Remote Start for
at least 3seconds.
a The display shows Aut.
2. Set the programme to position2.
a The display shows SAP.
3. Press Start / Reload .
a flashes in the display.
5. Open the HomeConnect app on
your mobile device and carry out
the steps in the app.
6. In the HomeConnect app, enter
the network name (SSID) and
password (key) for your home network.
41
Page 42
en HomeConnect
7. Carry out the steps in the
HomeConnect app to connect the
appliance.
a If the display shows con and
lights up permanently, the appliance is connected to the home
network.
8. If the display shows Err, the appli-
ance is not connected to the home
network.
‒ Check whether your appliance is
in range of your home network.
‒ Reconnect the appliance to the
WLAN home network (Wi-Fi)
with WPS function.
9. Connect your appliance to the
Home Connect app →Page42.
Connecting your appliance to the Home Connect app
Requirements
¡ The appliance is connected to the
WLAN home network (Wi-Fi).
¡ The HomeConnect app is open
and you have logged on.
1. Set the programme to position3.
a The display shows APP.
2. Press Start / Reload .
a The appliance connects to the
HomeConnect app.
3. Once your appliance is displayed
in the HomeConnect app, carry
out the last steps in the
HomeConnect app.
a If the display shows con, the appli-
ance is connected to the
HomeConnect app.
Connecting the appliance to the energy manager
If you connect the appliance to the
smart energy system (energy manager), you will optimise your energy
consumption. The appliance starts
only when your home photovoltaic
system can provide sufficient energy
or the energy tariff is good.
Requirements
¡ The smart energy system (energy
manager) must use the EEBus Initiative communications standard.
¡ You have read about how to con-
nect your appliance to the smart
energy system (energy manager)
in the instruction manual for the
smart energy system (energy manager).
1. Press and hold Remote Start for
approx. 3 seconds.
a The display shows Aut.
2. Set the programme to position7.
a The display shows EnG.
3. Press Start / Reload .
a The appliance is connected to the
smart energy system (energy manager).
a If the appliance has connected to
the energy manager successfully,
the display shows con and .
4. Activate Flex Start if you want the
smart energy system (energy manager) to start up your appliance.
→"Activate Flex Start", Page42
Activate Flex Start
Activate Flex Start to allow your smart
energy system (energy manager) to
start your appliance once your home
photovoltaic system is able to
provide sufficient energy or the energy tariff is good.
Requirement:The smart energy system (energy manager) cannot start
your appliance until it is connected to
the appliance.
1. Set the programme you require.
2. Press Ready In to set the required
time.
3. Press Start / Reload .
42
Page 43
HomeConnect en
4. Press Start / Reload .
a The display shows and Flex
Start is activated. The appliance
waits to be started by the smart
energy system (energy manager).
a If the time changes on the display,
e.g. to 8 h, the smart energy system (energy manager) has established a time at which your appliance can start.
a If the smart energy system (energy
manager) does not start the appliance within the set time, the appliance will start the programme itself
before the set time period ends.
The programme ends when the
time period ends.
Note
Flex Start is deactivated for safety
reasons in the following circumstances:
¡ Press Start / Reload .
¡ Open the door.
¡ Switch off the appliance.
¡ Power failure.
Activating Wi-Fi on the appliance
Note:When Wi-Fi is activated, the en-
ergy consumption increases in comparison to the values specified in the
consumption value table.
1. Press and hold Remote Start for
approx. 3 seconds.
2. Set the programme to position 4.
a The display shows Con.
3. Press Start / Reload repeatedly
until the display shows On.
a Wi-Fi is activated.
Note:If Wi-Fi is activated, the appliance will not switch itself off automatically.
Deactivating Wi-Fi on the appliance
1. Press and hold Remote Start for
at least threeseconds.
2. Set the programme to position 4.
a The display shows Con.
3. Press Start / Reload repeatedly
until the display shows OFF.
a Wi-Fi is deactivated.
Note:If Wi-Fi is switched off and your
appliance was previously connected
to your home network, this connection will be re-established automatically when Wi-Fi is switched back on.
Software update
Requirement:The display shows
Upd.
1. Press and hold Remote Start for
approx. 3 seconds.
2. Set the programme to position6.
a UdP appears on the display.
3. Press Start / Reload .
a The software update is installed.
a If End is shown on the display, the
software update is installed.
Note:The software update may take
several minutes. Do not switch off the
appliance while the software update
is in progress.
Resetting the appliance network settings
1. Press and hold Remote Start for
at least 3seconds.
2. Set the programme to position5.
a The display shows rES.
3. Press Start / Reload .
a The display shows YES.
4. Press Start / Reload .
a The network settings are reset.
43
Page 44
en HomeConnect
a If End is shown on the display, the
network settings are reset.
Tip:If you wish to operate your appliance again via the HomeConnect
app, you will need to reconnect it to
the Wi-Fi and to the HomeConnect
app.
Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appliance connected to the HomeConnect server and if Remote Diagnostics is available in the country in
which you are using the appliance.
Tip:For further information and details about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-connect.com
Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module installed).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Declaration of Conformity
Robert Bosch Hausgeräte GmbH
hereby declares that the appliance
with Home Connect functionality
meets the essential requirements and
other relevant provisions of the Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
2.4GHz band: 100mW max.
44
Page 45
Basic settings en
Basic settings
Basic settings
You can configure the appliance to meet your needs.
Overview of basic settings
Below is an overview of the basic settings on your appliance.
Basic setting Programme position Value Description
End signal 2 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Button signal 3 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Drum cleaning reminder
4 ON
OFF
Set the volume of the
signal at the end of the
programme.
The volume of the audible signal emitted
when the buttons are
pressed.
Activate or deactivate
the reminder to clean
the drum.
Changing the basic settings
1. Set the programme selector to po-
sition 1.
45
Page 46
en Cleaning and servicing
1
2
1
2
2. Press Spin Speedand, at the
same time, turn the programme
selector to position2.
a The display shows the current
value.
3. Set the programme selector to the
required position.
4. To change the value, press -/ +.
5. To save the changes, switch off
the appliance.
Cleaning and servicing
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important
to clean and maintain it carefully.
Tips on appliance care
Follow the tips for appliance care to
ensure your appliance works correctly in the long term.
Wipe down the housing and the control
panel with nothing but
water and a damp
cloth.
Remove all detergent
residue, spray residue
or other residues immediately.
Keep the appliance
door and detergent
drawer open after
use.
The appliance parts
remain clean and hygienic.
Fresh deposits are
easier to remove
without leaving any
residue.
This allows the residual water to dry, reducing odours in the appliance.
Cleaning the detergent drawer
If you change detergent or the detergent drawer is dirty, clean the detergent drawer and the pump unit of the
intelligent dosing system.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Switch off the appliance.
2. Pull out the detergent drawer.
3. Press down on the insert and re-
move the detergent drawer.
4. Remove the pump unit.
Cleaning the drum
If you often wash at a washing temperature of 40°C and lower or the
appliance has not been used for a
long period, clean the drum.
▶
46
Run the Drum Clean programme
without laundry.
Add washing powder.
5. Unclip the detergent drawer lid
and remove it.
Page 47
1
2
6. Empty the detergent drawer.
2
1
3
7. ATTENTION! The pump unit con-
tains electrical components.
▶
Do not clean the pump unit in the
dishwasher and do not immerse it
in water.
▶
Protect the electrical connection
on the rear against water, detergent and fabric softener residue.
Clean the pump unit with a damp
cloth.
Cleaning and servicing en
8. Clean the detergent drawer and
the lid with a soft, damp cloth or
hand shower.
9. Dry the detergent drawer, lid and
pump unit and reinsert them.
10.Clean the inside of the detergent
drawer housing.
47
Page 48
en Cleaning and servicing
11.Push in the detergent drawer.
Descaling
If you add detergent correctly, you do
not need to descale your appliance.
If you still wish to use descaler, follow
the manufacturer's instructions for
use.
ATTENTION!
The use of unsuitable descaling
agents, e.g. for coffee machines, may
damage the appliance.
▶
For this appliance, only use descaling agents that are available
from the manufacturer's website or
our after-sales service.
Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Turn off the water tap.
2. Switch off the appliance.
3. Disconnect the appliance's mains
plug from the power supply.
4. Open the maintenance flap.
5. Remove the maintenance flap.
6. Push a receptacle under the open-
ing.
7. Take the drain hose out of the
holder.
48
Page 49
Cleaning and servicing en
8.
CAUTION-Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶
Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
9. Firmly press on the sealing cap.
Cleaning the drain pump
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
Requirement:The drain pump is
empty. →Page48
1. Because water may remain in the
drain pump, remove the pump cap
carefully.
2. Clean the inside and the thread on
the pump cap and pump housing.
10.Insert the drain hose into the
holder.
49
Page 50
en Cleaning and servicing
90°
1
2
3. Make sure that the impeller in the
drain pump can be turned.
4. Replace the pump cap.
Make sure that the components of
the pump cap are securely seated.
5. Screw on the pump cap.
Cleaning the water outlet hose at the siphon
If the water outlet hose at the siphon
is dirty or the detergent solution is
not being pumped out, you must
clean these.
1. Switch off the appliance.
2. Disconnect the appliance's mains
plug from the power supply.
3. Loosen the hose clamp and care-
fully remove the water outlet hose.
Residual water may leak out.
4. Clean the water outlet hose and si-
phon connecting piece.
The handle on the pump cap must
be in a vertical position.
6. Insert the maintenance flap and
lock it into place.
7. Close the maintenance flap.
50
5. Reattach the water outlet hose and
secure the connection point using
the hose clamp.
Page 51
Cleaning and servicing en
2. Clean the filter with a small brush.
Clean the water inlet filters.
Clean the filter in the water inlet in
the event of blockages or if the water
pressure is too low.
Emptying the water inlet hose
1. Turn off the tap.
2. Set the Cottons programme.
3. Start the programme and leave it
to run for approx. 70seconds.
4. Switch off the appliance.
5. Disconnect the appliance's mains
plug from the power supply.
Cleaning the filter on the tap
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
Requirement:The water inlet hose is
empty.
1. Remove the water inlet hose from
the tap.
3. Connect the water inlet hose and
check for leaks.
Cleaning the filter on the appliance
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
Requirement:The water inlet hose is
empty.
→"Emptying the water inlet hose",
Page51
1. Disconnect the hose from the rear
of the appliance.
51
Page 52
en Cleaning and servicing
1
2
2
1
2. Use pliers to remove the filter.
3. Clean the filter with a small brush.
4. Reinsert the filter.
5. Connect the hose and check for
leaks.
52
Page 53
Troubleshooting en
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Error code / Fault display / Signal
Fault Cause troubleshooting
The display goes out and
Start / Reload flashes.
Energy-saving mode is active
"E:30 / -80" Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
The water outlet hose is connected too high.
"E:36 / -25 / -26" Drain pump is blocked.
▶
Press any button.
a The symbol lights up again.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and water drain hose are not kinked or
trapped.
▶
→"Cleaning the drain pump",
Page48
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page65
▶
→"Cleaning the drain pump",
Page48
53
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en Troubleshooting
Fault Cause troubleshooting
"E:10 / -00 / -10 / -20" The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page46
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page64
Note:You can start the washing programme if you deactivate the intelligent dosing system and dose manually.
→"Buttons", Page23
"E:60 / -2B" The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distributed.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The water pressure is low. No remedial action possible.
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The detergent drawer has
not been pushed in as far as
▶
Clean the filters in the water inflow
→Page51.
▶
Turn on the tap.
▶
Ensure that the water inlet hose is
not kinked or jammed.
▶
Push the detergent drawer in as far
as it will go.
it can go.
The pump unit is not inser-
ted.
1. Insert the pump unit into the deter-
gent drawer.
→"Cleaning the detergent drawer",
Page46
2. Push the detergent drawer in as far
as it will go.
54
Page 55
Fault Cause troubleshooting
Detergent dosage is too
high.
▶
Immediate measure: Mix one tablespoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
▶
If intelligent dosing is activated, reduce the basic dosage →Page39.
▶
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page64
Malfunctions
Fault Cause troubleshooting
The appliance is not working.
The programme does not
start.
The mains plug of the power
cord is not plugged in.
The circuit breaker is faulty.
There has been a power cut.▶Check whether the lighting in your
You have not pressedStart /
Reload .
Door is not closed. 1. Close the door.
Childproof lock is activated.
Ready In is activated.
Laundry is caught in the
door.
▶
Connect the appliance to the power
supply.
▶
Check the circuit breaker in the
fuse box.
kitchen or other appliances are
working.
▶
Press Start / Reload .
2. Press Start / Reload to start
the programme.
▶
→"Deactivating the childproof
lock", Page38
▶
Check whether Ready In is activated.
→"Buttons", Page23
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start / Reload to start
the programme.
Troubleshooting en
55
Page 56
en Troubleshooting
Fault Cause troubleshooting
The programme does not
start.
The detergent drawer has
not been pushed in as far as
▶
Push the detergent drawer in as far
as it will go.
it can go.
The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page46
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page64
Note:You can start the washing programme if you deactivate the intelligent dosing system and dose manually.
→"Buttons", Page23
The door cannot beopened. is activated.
▶
Continue the programme by selecting Spin or Drain and pressing
Start / Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page37
The temperature is too high.▶Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page37
Water level is too high.
Power failure.
▶
Start the Drainprogramme.
▶
Open the door using the emergency
release.
→"Emergency release", Page62
The water is not draining. Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and water drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page48
is activated.
▶
Continue the programme by selecting Spin or Drain and pressing
Start / Reload .
56
Page 57
Troubleshooting en
Fault Cause troubleshooting
The water is not draining. →"Resuming the programme when
the programme status is Rinse
Hold", Page37
The water outlet hose is connected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page65
Water is not flowing in. Detergent is not being dispensed.
The spin cycle runs several
times.
You have not pressedStart /
Reload .
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
▶
Press Start / Reload .
▶
Clean the filters in the water inflow
→Page51.
▶
Turn on the tap.
▶
Ensure that the water inlet hose is
not kinked or jammed.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The programme duration
changes during the wash
cycle.
The programme operation is
optimised electronically.
This may change the pro-
▶
Not a fault – no action required.
gramme duration.
The unbalanced load detec-
tion system eliminates an imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Foam detection system
▶
Not a fault – no action required.
switches on a rinse cycle if
foam build-up is too high.
No water is visible in the
drum.
Drum jerks after the programme starts.
Vibrations and movement of
the appliance whilst spin-
Water is below the visible
area.
This is caused by an internal
motor test.
Appliance is not correctly
aligned.
▶
Not a fault – no action required.
▶
Not a fault – no action required.
▶
Aligning the appliance
ning.
57
Page 58
en Troubleshooting
Fault Cause troubleshooting
Vibrations and movement of
the appliance whilst spinning.
The appliance feet are not
fixed.
Transit bolts have not been
▶
Secure the appliance feet. Aligning
the appliance
▶
Removing the transit bolts
removed.
Drum does not turn, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up
to two minutes.
Heavy foam build-up Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
▶
If intelligent dosing is activated, re-
duce the basic dosage →Page39.
▶
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
i-DOS i-DOS cannot be actuated.
Intelligent dosing is not intended for this programme.
Programme progress does
▶
Not a fault – no action required.
No remedial action possible.
not allow intelligent dosing.
Noise
Fault Cause troubleshooting
Rushing, hissing noise. Water is flushed under pres-
sure into the detergent
drawer.
Longer, whirring noise before the start of the wash
cycle or fabric softening.
Brief whirring noise after
switching on the appliance.
Loud noises during the spin
cycle.
Intelligent dosing system dispenses detergent or care
products.
Intelligent dosing system
carries out a function test.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
removed.
58
▶
Not a fault – normal operating
noise.
▶
Not a fault – normal operating
noise.
▶
Not a fault – normal operating
noise.
▶
Aligning the appliance
▶
Secure the appliance feet. Aligning
the appliance
▶
Removing the transit bolts
Page 59
Fault Cause troubleshooting
Banging noises, rattling in
the drain pump.
Slurping, rhythmical suction
noise.
Foreign bodies have got into
the drain pump.
The drain pump is active, the
detergent solution is
▶
→"Cleaning the drain pump",
Page48
▶
Not a fault – normal operating
noise.
pumped out.
Problem with results
Fault Cause troubleshooting
Creasing. The spin speed is too high.
The load is too large.
The wrong programme is selected for the type of fabric.
The spin result is not satis-
A low spin speed is selected.▶The next time you run a wash cycle,
factory. The laundry is too
wet/too damp.
The unbalanced load detection system has interrupted
the spin cycle because the
laundry is unevenly distributed.
Detergent residue on the
damp washing.
Detergents may contain water-insoluble substances that
deposit on the laundry.
Unsuitable detergent added
to the dispenser of the intelligent dosing system.
▶
The next time you run a wash cycle,
set a lower spin speed.
▶
The next time you run a wash cycle,
reduce the amount of laundry being
loaded.
▶
Select the programmes that are
suitable for the type of fabric.
→"Programmes", Page25
set a higher spin speed.
▶
Start the Spinprogramme.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the Spinprogramme.
▶
Start the Rinseprogramme.
1. Check whether the detergent used
is suitable.
→"Detergents and care products",
Page33
2. Drain the dispenser.
→"Cleaning the detergent drawer",
Page46
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispenser", Page38
Troubleshooting en
59
Page 60
en Troubleshooting
Fault Cause troubleshooting
Detergent residue on the
damp washing.
Detergent residue on the dry
laundry.
Basic dosage is not correctly
adjusted.
Detergents may contain water-insoluble substances that
▶
If intelligent dosing is activated, re-
duce the basic dosage →Page39.
▶
Brush out the laundry after washing
and drying.
deposit on the laundry.
Unsuitable detergent added
to the dispenser of the intelligent dosing system.
1. Check whether the detergent used
is suitable.
→"Detergents and care products",
Page33
2. Drain the dispenser.
→"Cleaning the detergent drawer",
Page46
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispenser", Page38
Basic dosage is not correctly
adjusted.
Insufficient cleaning. Basic dosage is not correctly
adjusted.
▶
If intelligent dosing is activated, re-
duce the basic dosage →Page39.
▶
If intelligent dosing is activated, ad-
just the basic dosage →Page39
correctly.
Detergent or care products
have congealed in dispensers of the intelligent
dosing system.
1. Check whether the detergent used
is suitable.
→"Detergents and care products",
Page33
2. Drain the dispenser.
→"Cleaning the detergent drawer",
Page46
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispenser", Page38
Unsuitable detergent added
to the dispenser of the intelligent dosing system.
1. Check whether the detergent used
is suitable.
→"Detergents and care products",
Page33
2. Drain the dispenser.
→"Cleaning the detergent drawer",
Page46
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispenser", Page38
60
Page 61
Home Connect problem
Fault Cause troubleshooting
HomeConnect is not working correctly.
No connection to the home
network.
Different causes are possible.
Wi-Fi is switched off.
Wi-Fi is activated but a connection to your home network cannot be established.
▶
Go to www.home-connect.com.
▶
→"Activating Wi-Fi on the appli-
ance", Page43
1. Ensure that the home network is
available.
2. Reconnect the appliance to the
home network.
→"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page40
→"Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function", Page41
Leakage
Fault Cause troubleshooting
Water is leaking out at the
water inlet hose.
Water is leaking out at the
water outlet hose.
Water inlet hose is not correctly/securely connected.
The water outlet hose is
damaged.
Water outlet hose is not connected correctly.
1. Connect the water supply hose cor-
rectly. Connecting the water inlet
hose
2. Tighten the screw connection.
▶
Replace the damaged water outlet
hose.
▶
Connect the water outlet hose cor-
rectly. Water outlet connection
types
Troubleshooting en
Odours
Fault Cause troubleshooting
Odours have formed in the
appliance.
Humidity and detergent
residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page46
▶
If you are not using the appliance,
leave the door and detergent
drawer open so that residual water
can evaporate.
61
Page 62
en Transportation, storage and disposal
Emergency release
To remove the laundry in the event of
a power failure, for example, you can
manually release the door.
Releasing the door
Requirement:The drain pump is
empty. →Page48
1. ATTENTION! Escaping water may
cause material damage.
▶
Do not open the door if you can
see water through the glass.
Pull the emergency release downwards with a tool and release.
a The door lock is released.
2. Insert the service flap and lock it
into place.
3. Close the maintenance flap.
4. Unplug the appliance's mains plug.
5. Drain the remaining detergent
solution.
→"Cleaning the drain pump",
Page48
6. Detach the hoses.
7. Empty the dispensers.
Inserting the transit bolts
Secure the appliance for transportation using transit bolts in order to prevent damage.
1. Remove the four cover caps.
‒ If necessary, use a screwdriver
to remove the cover caps.
Keep the cover caps.
2. Insert the four sleeves.
Transportation, storage and disposal
Transportation, storage
and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
Removing the appliance
1. Turn off the tap.
2.
→"Emptying the water inlet hose",
Page51.
3. Switch off the appliance.
62
3. Insert all screws into the four
transit bolts and tighten slightly.
Page 63
4. Insert the power cord into the
1
2
holder and tighten all four
screws for the transit bolts with a
WAF 13 wrench .
Transportation, storage and disposal en
3. Start the Drain programme.
a The unused detergent cannot flow
straight into the outlet during the
next wash.
Disposing of old appliance
Valuable raw materials can be reclaimed by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from
opening.
▶
With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
5. Insert the hose into holder.
Using the appliance again
1. Remove the transit bolts.
2. Pour approx. 1 litre of water into
the manual dosing compartment in
the detergent drawer.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and recycling of used appliances as
applicable throughout the EU.
63
Page 64
en Customer Service
Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting the information on
eliminating faults in this instruction
manual or on our website. If this is
not the case, contact our Customer
Service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Service technician.
With any warranty claims we will
make sure that your appliance is repaired by trained Customer Service
technicians using original spare
parts, including after the manufacturer's warranty has expired.
Detailed information on the warranty
period and terms of warranty in your
country is available from our Customer Service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (ENr.) and the production number (FD)
of your appliance.
The contact details for Customer Service can be found in the enclosed
Customer Service directory or on our
website.
¡ On the rear of the appliance.
Make a note of your appliance's details and the Customer Service telephone number to find them again
quickly.
Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
64
Page 65
Consumption values en
Consumption values
Consumption values
The indicated consumption values are approximate.
The values may deviate from the indicated values depending on water pressure, water hardness, water inlet temperature, ambient temperature, type of
laundry, amount and soiling of laundry, detergent used, fluctuations in the
mains voltage and selected settings.
Program: Temperat-
ure (°C)
Load (kg) Energy con-
sumption
1
(kWh)
Water consumption
1
(l)
Programme
duration
(hours)
Cottons 20 9 0,35 90 3
Cottons 40 9 1,00 90 3 1/2
Cottons 60 9 1,55 90 3 1/2
Cottons 90 9 2,10 100 3
Easy Care 40 4 0,75 56 2 1/2
Delicates / Silk 30 2 0,20 35 3/4
Wool 30 2 0,20 40 3/4
1
Values in accordance with the applicable version of IEC60456
Technical specifications
Technical specifications
Facts and figures for your appliance
can be found here.
Appliance height 85,0cm
Appliance width 60,0cm
Appliance depth 64,0cm
Weight 73kg
Maximum load capa-
city
Mains voltage 220 - 240V, 50Hz
Minimum installa-
tion protection
Rated power 2300W
1
Depending on the appliance specifications
1
9kg
10A
Power consumption ¡ Off mode: 0,1 W
¡ Left-on mode:
0,43W
¡ Time in networked
standby mode (WiFi): 20 min(s)
¡ Networked
standby mode (WiFi): 1,0W
Water pressure ¡ Minimum: 100kPa
(1bar)
¡ Maximum:
1000kPa (10bar)
Length of the water in-
150cm
let hose
Length of the water
150cm
outlet hose
Length of the power
210cm
cord
Max. draining height 100cm
1
Depending on the appliance specifications
1
65
Page 66
Page 67
Page 68
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Contact data of all countries are listed in the attached service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
*9001490237*
9001490237 (991211)
en
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