Bosch WAV28KH0GC, WAV28KHXGC User manual and assembly instructions
Washing machine
WAV28KHXGC,
WAV28KH0GC
[en] User manual and installation
instructions
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Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................5
Safe installation ................................5
Safe use ...........................................7
Safe cleaning and maintenance.......9
Preventing material damage ........11
Environmental protection and
saving energy................................11
Disposing of packaging .................11
Save energy and conserve re-
sources...........................................12
Energy saving mode ......................12
Installation and connection..........13
Unpacking the appliance ...............13
Contents of package......................13
Requirements for the installation
location ...........................................14
Removing the transit bolts .............14
Connecting the appliance ..............15
Aligning the appliance....................16
Familiarising yourself with
your appliance...............................18
Appliance .......................................18
Detergent drawer............................19
Controls ..........................................19
Display ...........................................20
Buttons ..........................................23
Sorting laundry ...............................33
Degrees of soiling ..........................33
Care symbols on the care labels ...33
Detergents and care products......33
Detergent recommendation ...........34
Detergent dosage ..........................34
Basic operation .............................35
Switching on the appliance ............35
Setting a programme .....................35
Adjusting the programme set-
tings................................................36
Loading laundry..............................36
Adding detergent and care
product ...........................................36
Starting the programme .................37
Soaking laundry .............................37
Adding laundry ...............................37
Cancelling the programme ............37
Resuming the programme when
the programme status is Rinse
Hold ................................................37
Unloading the laundry ....................37
Switching off the appliance ............38
Childproof lock..............................38
Activating the childproof lock.........38
Deactivating the childproof lock.....38
Intelligent dosing system .............38
Filling the dispenser .......................38
Dispenser contents ........................39
Basic dosage .................................39
Programmes ..................................25
Accessories...................................31
Before using for the first time ......31
Starting an empty washing cycle ...31
Laundry..........................................32
Preparing the laundry.....................32
2
HomeConnect ..............................40
HomeConnect settings..................40
Connecting the appliance to a
WLAN home network (Wi-Fi)
with WPS function ..........................40
Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function .....................41
en
Connecting your appliance to
the Home Connect app..................42
Connecting the appliance to the
energy manager .............................42
Activating Wi-Fi on the appliance...43
Deactivating Wi-Fi on the appli-
ance................................................43
Software update .............................43
Resetting the appliance network
settings ...........................................43
Remote diagnostics .......................44
Data protection...............................44
Declaration of Conformity...............44
Basic settings................................45
Overview of basic settings .............45
Changing the basic settings ..........45
Cleaning and servicing.................46
Tips on appliance care...................46
Cleaning the drum..........................46
Cleaning the detergent drawer ......46
Descaling........................................48
Cleaning the drain pump................48
Cleaning the water outlet hose
at the siphon...................................50
Clean the water inlet filters. ............51
Customer Service..........................64
Product number (E-Nr.) and pro-
duction number (FD) ......................64
Consumption values.....................65
Technical specifications...............65
Troubleshooting............................53
Error code / Fault display / Sig-
nal...................................................53
Malfunctions ...................................55
Noise ..............................................58
Problem with results.......................59
Home Connect problem.................61
Leakage..........................................61
Odours............................................61
Emergency release ........................62
Transportation, storage and
disposal .........................................62
Removing the appliance ................62
Inserting the transit bolts................62
Using the appliance again .............63
Disposing of old appliance ............63
3
en Safety
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual
here.
¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the installer and the user of the ap-
pliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ According to this installation and instruction manual.
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
4
Safety en
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed. The installation must
have a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a
type with the mark.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
5
en Safety
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appliance parts or heat sources.
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
¡ The high weight of the appliance may result in injury when lif-
ted.
▶
Do not lift the appliance on your own.
¡ If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer . No other installation method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the
dryer manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and
with varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
6
Safety en
CAUTION‒Risk of injury!
¡ The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit
level.
¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶
Lay hoses and power cords in such a way that there is no
risk of tripping.
¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding
parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
▶
Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶
Call Customer Service. →Page64
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
7
en Safety
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if consumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that
contain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
¡ The worktop may break if you stand on or climb onto the ap-
pliance.
▶
Do not stand on or climb onto the appliance.
8
Safety en
¡ The appliance may tip over if you sit on or lean against the
open door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
¡ Reaching into the drum while it is still turning may cause hand
injuries.
▶
Wait for the drum to come to a complete stop before reaching inside.
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution
gets hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with eyes
or skin may cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
¡ Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
9
en Safety
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
¡ An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories is dangerous.
▶
Only use the manufacturer's original spare parts and original accessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents
that contain solvents.
▶
Do not use cleaning agents that contain solvents.
10
Preventing material damage en
Preventing material damage
Preventing material damage
Follow these instructions to avoid material damage and damage to the appliance.
ATTENTION!
¡ The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener,
detergent, care product or cleaning agent.
▶
Follow the dosage recommendations from the manufacturer.
¡ Exceeding the maximum load ca-
pacity impairs the function of the
appliance.
▶
Observe the maximum load capacity →Page25 for each programme and do not exceed it.
¡ The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed may result in material damage and damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely and keep them in a safe
place.
▶
Before transport, fit the transit
bolts fully in order to prevent
damage in transit.
¡ If the water pressure is too high or
too low, this may impair functioning of the appliance.
▶
Make sure that the water pressure in the water supply system
is min. 100kPa (1bar) and
max. 1000kPa (10bar).
▶
If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.
¡ Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied with the appliance or genuine spare hoses.
▶
Never re-use water hoses that
have been used before.
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use harsh or abrasive
detergents.
▶
Do not use cleaning products
with a high alcohol content.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp
cloth.
▶
Remove all detergent residue,
spray residue or other residues
immediately if they come into
contact with the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of
reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
11
en Environmental protection and saving energy
Save energy and conserve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low temperatures and longer wash times and
use maximum load capacity
→Page25.
Energy consumption and water
consumption is most efficient.
Use the economy programme settings.
If you adjust the programme settings for a programme, the display
shows the expected consumption.
Add →Page34 detergent based on
the laundry's degree of soiling.
For light to normal soiling, a smaller amount of detergent is sufficient. Observe the dosage recommendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label
are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous
automatic load adjustment function.
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment function optimally adjusts the water
consumption and programme duration.
The appliance comes with an AquaSensor.
During the rinse cycle, the AquaSensor checks the degree of turbidity of the rinsing water, and adjusts the duration and number of
rinse cycles accordingly.
Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and Start / Re-
load flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
If you do not use the appliance for an
extended period, the appliance
switches off automatically.
12
Installation and connection en
1 2 3
4
1
2
Installation and connection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect the appliance to the water and power supply.
Unpacking the appliance
1. Remove any packaging and pro-
tective covers completely from the
appliance.
2. Check the appliance for visible
damage.
3. ATTENTION! Objects remaining in
the drum that are not designed for
operation with the appliance may
cause material damage and damage to the appliance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
Open the door and remove the accessory from the drum.
Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
Washing machine
Accompanying documents
13
en Installation and connection
3
4
Water inlet hose
Cover caps
Requirements for the installation location
The appliance may "wander" when it
spins. Observe the instructions for
the installation location.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appliance to a base using the manufacturer's fixing brackets →Page31
before using the appliance for the
first time.
Installation location Requirements
On a base Secure the appliance
with fixing brackets
→Page31.
On a wooden joist
floor
In a kitchen unit ¡ A niche width of
On a wall Do not trap the hoses
Place the appliance
on a water-resistant
wooden board which
is screwed tightly to
the floor. The wooden
board should be at
least 30 mm thick.
60 cm is required.
¡ Only install the ap-
pliance underneath a continuous
worktop that is securely connected
to adjacent cabinets.
between the wall and
the appliance.
ATTENTION!
¡ If the appliance is installed in
areas exposed to frost or outdoors, frozen residual water may
damage the appliance and frozen
hoses may crack or split.
▶
Do not install or operate this appliance anywhere that is liable to
experience frost and/or outdoors.
¡ The appliance underwent a func-
tion test before leaving the factory
and may, therefore, contain residual water. This residual water may
leak out if the appliance is tilted at
an angle greater than 40°.
▶
Tilt the appliance carefully.
14
Removing the transit bolts
The appliance is secured for transportation using transit bolts on the
rear of the appliance.
Notes
¡ Please read the safety information
→Page4 to ensure that you use
the appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
transport →Page62.
1. Pull the hoses out of the holders.
Installation and connection en
1
2
2. Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cord out of the
holder.
5. Put on the four cover caps.
6. Press down on the four cover
caps.
4. Remove the four sleeves.
Connecting the appliance
Connect your appliance to the power
supply, water inlet and water outlet.
Connecting the water inlet hose
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
15
en Installation and connection
2
1
¾˝
min.
10 mm
1. Connect the water inlet hose.
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
3. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed connection point.
▶
Secure the water outlet hose
against unintentional loosening.
16
Drainage into a siphon.
Secure the connection point with a (24–
40 mm) hose clamp.
Drainage into a wash
basin.
Fix and secure the water outlet hose with an
elbow →Page31.
Drainage into a plastic
pipe with rubber
sleeve or into a gully.
Fix and secure the water outlet hose with an
elbow →Page31.
Connecting the appliance to the electricity supply
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appliance can be found under Technical data →Page65.
2. Check the mains plug is inserted
properly.
Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance
from moving, align the appliance correctly.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clockwise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appliance is level using a spirit level.
Installation and connection en
All appliance feet must stand firmly
on the ground.
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
17
en Familiarising yourself with your appliance
1
2
4
6
3
5
7
7
1
2
3
4
5
6
7
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
On certain models, specific details such as the colour and shape may differ
from those pictured.
Maintenance flap for the drain pump
→Page48
Door
Detergent drawer →Page19
Controls →Page19
Water outlet hose →Page16
Power cord →Page16
Transit bolts →Page14
18
Familiarising yourself with your appliance en
2 31
1
2
3
2
4
3
3
1 1
1
2
3
4
Detergent drawer
Below is an overview of the structure
of the detergent drawer.
Controls
The controls are used to configure all functions of your appliance and to obtain
information about the operating status.
Manual dosing compartment
(Softener)/ (Detergent): Dis-
penser for fabric softener or detergent
(Detergent): Dispenser for deter-
gent
Programmes →Page25
Programme selector →Page35
Buttons →Page23
Display →Page20
19
en Display
Display
Display
The display shows the current settings, options or relevant information.
Display Designation Description
1
0:40
1
10h
1
9 kg
- 1400 Spin speed Set spin speed in rpm.
– 90 Temperature Set temperature in °C.
Prewash Programme status
Wash Programme status
Rinse Programme status
Spin Programme status
-P- Pause Programme status
1
Example
Programme duration/
programme time re-
Approximate expected programme duration or programme time remaining.
maining
"Ready in" time The programme end has been set and the remaining
number of hours is displayed.
→"Buttons", Page23
Recommended load The maximum load capacity for the selected pro-
gramme in kg.
→"Buttons", Page23
0= No final spin, only draining
: Rinse Hold, no draining
→"Buttons", Page23
(cold)
20
Display en
Display Designation Description
End End of programme Programme status
Childproof lock ¡ Lights up: The childproof lock is activated.
¡ Flashes: The childproof lock is active and the pro-
gramme selector has been adjusted.
→"Deactivating the childproof lock", Page38
Energy consumption Energy consumption for the selected programme.
¡ : Low energy consumption
¡ : High energy consumption
Water consumption Water consumption for the selected programme.
¡ : Low water consumption
¡ : High water consumption
Wi-Fi ¡ Lights up: The appliance is connected to your
home network.
¡ Flashes: The appliance is trying to connect to your
home network.
→"HomeConnect ", Page40
Energy manager The appliance is connected to the smart energy sys-
tem (energy manager).
→"Connecting the appliance to the energy manager",
Page42
(Detergent) Dispenser for liquid de-
tergent
¡ Lights up: The intelligent dosing system for liquid
detergent is activated.
¡ Flashes: The fill level of the dispenser is below the
minimum level.
→"Intelligent dosing system", Page38
(Detergent) (liquid detergent)
(Detergent)
(Softener)
Dispenser for liquid detergent or fabric
softener.
¡ Lights up: The intelligent dosing system for liquid
detergent or fabric softener is activated.
¡ Flashes: The fill level of the dispenser is below the
minimum level.
→"Intelligent dosing system", Page38
(Detergent) (liquid detergent)
(Softener) (fabric softener)
1
50 ml
Basic dosage Basic dosage for detergent or fabric softener.
→"Basic dosage", Page39
Foam detection system The appliance has detected too much foam.
→"Error code / Fault display / Signal", Page53
Door The door is unlocked and can be opened.
1
Example
21
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