Bosch WAU28490AU User Manual
Washing machine
WAU28490AU
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en Instruction Manual and Installation Instructions
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.boschhome.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
2
en
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning/Maintenance . . . . . . . . . . . 10
7 Environmental protection . . . . .11
Packaging/used appliance . . . . . . . . 11
Tips on economical use . . . . . . . . . . 12
5 Positioning and connecting . . .12
Standard accessories . . . . . . . . . . . . 12
Safety instructions. . . . . . . . . . . . . . . 13
Installation surface . . . . . . . . . . . . . . 13
Installation on a base or a wooden
joist floor. . . . . . . . . . . . . . . . . . . . . . 14
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . . . . . 14
Removing the transport locks. . . . . . 14
Hose and cable lengths . . . . . . . . . . 15
Water inlet. . . . . . . . . . . . . . . . . . . . . 16
Water outlet . . . . . . . . . . . . . . . . . . . 17
Alignment . . . . . . . . . . . . . . . . . . . . . 18
Electrical connection. . . . . . . . . . . . . 19
Before washing for the first time . . . . 19
Transportation. . . . . . . . . . . . . . . . . . 20
* Getting to know the
appliance . . . . . . . . . . . . . . . . . .22
Appliance . . . . . . . . . . . . . . . . . . . . . 22
Control panel . . . . . . . . . . . . . . . . . . 23
Display panel . . . . . . . . . . . . . . . . . . 24
Z Laundry. . . . . . . . . . . . . . . . . . . .25
Protecting your laundry and
appliance . . . . . . . . . . . . . . . . . . . . . 25
Sorting laundry . . . . . . . . . . . . . . . . . 25
Starching . . . . . . . . . . . . . . . . . . . . . 26
Dyeing/bleaching . . . . . . . . . . . . . . . 26
C Detergent . . . . . . . . . . . . . . . . . . 26
Correct selection of detergent . . . . . .26
Saving energy and detergent . . . . . .27
/ Overview of programmes . . . . . 28
0 Programme default settings. . . 31
6 Temp. °C . . . . . . . . . . . . . . . . . . . .31
0 rpm . . . . . . . . . . . . . . . . . . . . . . . .31
ñ Finished in. . . . . . . . . . . . . . . . . . .31
\ Additional programme
settings. . . . . . . . . . . . . . . . . . . . 32
G/F SpeedPerfect/EcoPerfect . . .32
p Easy-Iron . . . . . . . . . . . . . . . . . . .32
ë Water/Rinse Plus . . . . . . . . . . . . .32
1 Operating the appliance . . . . . . 33
Preparing the appliance . . . . . . . . . .33
Select programme/switch on the
appliance. . . . . . . . . . . . . . . . . . . . . .33
Placing laundry into the drum . . . . . .33
Dosing and adding detergent and
care product . . . . . . . . . . . . . . . . . . .34
Starting the programme . . . . . . . . . .35
Childproof lock . . . . . . . . . . . . . . . . .35
Adding/removing laundry . . . . . . . . .35
Changing the programme . . . . . . . . .35
Cancel the programme . . . . . . . . . . .36
Programme end during rinse hold. . .36
Programme end . . . . . . . . . . . . . . . .36
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .36
Q Appliance settings . . . . . . . . . .37
H Sensors . . . . . . . . . . . . . . . . . . . 37
Unbalanced load detection system . .37
2 Cleaning and maintenance. . . . 38
Appliance housing/control panel. . . .38
Drum . . . . . . . . . . . . . . . . . . . . . . . . .38
Descaling . . . . . . . . . . . . . . . . . . . . .38
3
en Intended use
Emptying the detergent draw, cleaning
the detergent drawer and its
housing . . . . . . . . . . . . . . . . . . . . . . 38
Drain pump is blocked . . . . . . . . . . 39
The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . . . 40
Filter in the water supply is
blocked . . . . . . . . . . . . . . . . . . . . . . 41
3 Faults and what to do about
them . . . . . . . . . . . . . . . . . . . . . 42
Emergency release . . . . . . . . . . . . . 42
Information on the display panel . . . 43
Faults and what to do about them . . 43
4 After-sales service . . . . . . . . . . 46
[ Consumption values table. . . . 47
J Technical information . . . . . . . 48
Technical data . . . . . . . . . . . . . . . . . 48
Information for test institute . . . . . . . 49
r Aqua-Stop warranty . . . . . . . . . 50
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
4
Safety instructions en
( Safety instructions
Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
5
en Safety instructions
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/ material damage/damage to the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be
freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (all pole
disconnection) must be built
into the permanent
installation in accordance
with electrical installation
regulations.
6
Safety instructions en
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
:Warning
Risk of electric shock/fire/ material damage/damage to the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/ damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material damage/damage to the appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
7
en Safety instructions
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
8
Safety instructions en
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
9
en Safety instructions
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material damage/damage to the appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.
:Warning
Risk of injury/material damage/damage to the appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
10
Environmental protection en
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
7 Environmental
protection
Environmental protection
Packaging/used appliance
)
Do’s
■ Hand over the old/discarded
■ Consult the authorized service
■ Consult the retailer about appliance
Don’ts
■ Don’t dump the discarded Electronic
■ Don’t dispose of the discarded
■ The product is not meant for re-sale
■ Don't keep any replaced spare
Dispose of packaging in an
environmentally-responsible
manner.
The following Do’s and Don’ts
provide a framework for the
return and recycling of used
products when available in
your area.
electronic equipment only to
authorized collection centers for
disposal
center as to whether the Electronic
Equipment can be repaired or not,
before discarding
take back schemes
Equipment in the open or in any land
fill site, as this will result in
contamination of the soil and the
ground water
Electronic Equipment in household
bins or Municipal bins
to any unauthorized agencies/scrap
dealers
part(s) from the product in an
exposed area
11
en Positioning and connecting
Tips on economical use
■ Always fill the appliance with the
maximum amount of laundry for
each programme.
■ Wash normally soiled laundry
without pretreating.
■ For light and normal soiling in
laundry, you can save energy and
detergent.
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the appliance may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
■ Information on the energy
consumption:
The displays provide information
about the relative level of energy
consumption in the selected
programmes.
The more indicator lights light up,
the higher the programme's
consumption.
This enables you to compare the
consumption levels of the different
programmes when choosing your
programme settings and to decide
on an energy-saving programme
setting for the selected programme.
■ Low power mode: If the appliance is
not operated for a prolonged period
(approx. 5 minutes), the display
panel lighting goes out before the
programme starts and after the
programme has ended, A flashes.
Select any button to activate the
display backlighting.
Low power mode is not be activated
when the programme is running.
■ If the laundry will be dried in a dryer,
select the spin speed according to
the dryer manufacturer's instructions.
5 Positioning and
connecting
Positioning and connecting
Standard accessories
Note: Check the appliance for transport
damage. Never use a damaged
appliance. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
Customer Service.
12
Positioning and connecting en
A Mains lead
B Bag:
■ Installation and operating
instructions
■ Customer Service location
directory*
■ Warranty*
■ Supplementary sheet for the
installation and operating
instructions*
■ Cover caps for openings after
the transport braces have
been removed
■ Home Connect Installation
Guides*
C Water inlet hose on aquaStop
models
D Water outlet hose
E Elbow for securing the water
outlet hose*
F Cold water inlet hose on
Standard/Aqua-Secure models
* Depending on the model
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
retailers) is required to connect the
water outlet hose to a siphon.
Useful tool
■ Spirit level for aligning
■ Wrench with:
– WAF13 for loosening the
transport braces and
– WAF17 for aligning the appliance
feet
Safety instructions
:Warning
Risk of injury!
■ The appliance is very heavy.
Be careful when lifting/transporting
the appliance.
■ When the appliance is lifted by its
protruding parts (e.g. the appliance
door), the components may break
off and cause injuries.
Do not lift the appliance by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the appliance in areas
exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The appliance must be stable
aligned so that it does not move
around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
13
en Positioning and connecting
Installation on a base or a wooden joist floor
Caution!
Damage to the appliance
The appliance may "wander" and tip/
topple from the base when spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 975600,
CZ 110600, Z 7080X0.
Note: On wooden joist floors, install the
appliance:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with drawer
Platform order no.: WMZ 20490, WZ
20490, WZ 20510, WZ 20520.
*
Installing the appliance in a kitchenette
Removing the transport locks
Caution!
Damage to the appliance
■ The appliance is secured for
transportation using transport locks.
If the transport locks are not
removed, the appliance may
become damaged when it is
operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the appliance
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
* Depending on the model
14
1. Take the hoses out of the holders.
Positioning and connecting en
2. Unscrew and remove all four
transport brace screws.
a) Remove the mains cable from the
holders.
b) Remove the sleeves.
4. Lock the covers firmly in place by
applying pressure to the snap-in
hooks.
Hose and cable lengths
Connection on left side
#
3. Fit the covers.
( ~ 95 cm
0 ~ 140 cm
8 ~ 140 cm
@ 0 cm ~ 100 cm
15
en Positioning and connecting
or
Connection on right side
#
( ~ 135 cm
0 ~ 105 cm
8 ~ 95 cm
@ 0 cm ~ 100 cm
Note: If the supply hose is too short for
your connection, you can order an
extension from the after-sales service.
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve* in water (it contains an electric
valve).
* Depending on the model
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may be
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
1. Connect the water supply hose to
the water tap (¾" = 26.4 mm) and to
the appliance:
– Model: Standard
Observe the following when connecting
the appliance:
Notes
■ Only operate the appliance using
cold mains water.
■ Do not connect the appliance to the
mixer tap of an unpressurised hotwater boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
16
– Model: AquaSecure
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