Bosch WAT2869BSN, WAT2869MSN, WAT286I7SN, WAT286B8SN, WAT286P9SN User manual and assembly instructions
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en Instruction Manual and Installation Instructions
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.boschhome.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
2
en
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Electrical safety. . . . . . . . . . . . . . . . . . 5
Risk of injury . . . . . . . . . . . . . . . . . . . . 5
Safety for children. . . . . . . . . . . . . . . . 5
7 Environmental protection . . . . . .6
Packaging/used appliance . . . . . . . . . 6
Tips on economical use . . . . . . . . . . . 6
* Familiarising yourself with your
appliance . . . . . . . . . . . . . . . . . . .8
Washing machine . . . . . . . . . . . . . . . . 8
Controls . . . . . . . . . . . . . . . . . . . . . . . 9
Z Laundry. . . . . . . . . . . . . . . . . . . .11
Prepare the laundry . . . . . . . . . . . . . 11
Sorting laundry . . . . . . . . . . . . . . . . . 11
Starching . . . . . . . . . . . . . . . . . . . . . 11
Dyeing/bleaching . . . . . . . . . . . . . . . 12
Soaking . . . . . . . . . . . . . . . . . . . . . . 12
C Detergent . . . . . . . . . . . . . . . . . .12
Correct selection of detergent . . . . . 12
Saving energy and detergent . . . . . . 13
0 Programme default settings . . .13
Temperature . . . . . . . . . . . . . . . . . . . 13
Spin speed . . . . . . . . . . . . . . . . . . . . 13
Ready in time . . . . . . . . . . . . . . . . . . 13
i-DOS settings. . . . . . . . . . . . . . . . . . 14
Memory programme . . . . . . . . . . . . . 15
\ Additional programme settings15
SpeedPerfect . . . . . . . . . . . . . . . . . . 15
EcoPerfect . . . . . . . . . . . . . . . . . . . . 15
Easy-Iron. . . . . . . . . . . . . . . . . . . . . . 15
Water&Rinse+ . . . . . . . . . . . . . . . . . . 16
Prewash . . . . . . . . . . . . . . . . . . . . . . 16
1 Operating the appliance . . . . . .16
Preparing the washing machine . . . . 16
Switching on the appliance/selecting a
programme . . . . . . . . . . . . . . . . . . . .16
Change the programme default settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Select additional programme settings17
Placing laundry into the drum . . . . . .17
Measure and add detergent and care
products . . . . . . . . . . . . . . . . . . . . . .17
Start the programme . . . . . . . . . . . . .18
Childlock/operation lock . . . . . . . . . .18
Adding laundry . . . . . . . . . . . . . . . . .18
Changing the programme . . . . . . . . .19
Cancel the programme . . . . . . . . . . .19
Programme end . . . . . . . . . . . . . . . .19
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .19
a Intelligent dosing system . . . . . 20
Intelligent dosing system in the
detergent drawer . . . . . . . . . . . . . . . .20
Initial use/filling the dispensers . . . . .20
Everyday use. . . . . . . . . . . . . . . . . . .21
Basic settings . . . . . . . . . . . . . . . . . .21
Manual dosage . . . . . . . . . . . . . . . . .22
Q Appliance settings . . . . . . . . . . 23
Activating the setting mode . . . . . . . .23
Changing the signal volume . . . . . . .23
Changing the brightness of the touch
display. . . . . . . . . . . . . . . . . . . . . . . .24
Select/deselect the memory function for
drum care . . . . . . . . . . . . . . . . . . . . .24
Exiting setting mode . . . . . . . . . . . . .24
H Sensors . . . . . . . . . . . . . . . . . . . 24
Automatic load sensing. . . . . . . . . . .24
Unbalanced load detection system . .24
VoltCheck . . . . . . . . . . . . . . . . . . . . .24
2 Cleaning and maintenance. . . . 25
Machine housing/control panel . . . . .25
Drum . . . . . . . . . . . . . . . . . . . . . . . . .25
Descaling . . . . . . . . . . . . . . . . . . . . .25
i-DOS detergent draw and its housing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
3
en Intended use
The drain pump is blocked, emergency
draining . . . . . . . . . . . . . . . . . . . . . . 27
The drain hose at the siphon is blocked
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Filter in the water supply blocked . . 28
3 Faults and what to do about them.
. . . . . . . . . . . . . . . . . . . . . . . . . . 29
Emergency release . . . . . . . . . . . . . 29
Information on the display panel . . . 29
Faults and what to do about them. . 31
4 After-sales service . . . . . . . . . . 33
J Technical data. . . . . . . . . . . . . . 33
5 Positioning and connecting. . . 34
Included with the appliance . . . . . . . 34
Safety instructions . . . . . . . . . . . . . . 34
Installation surface. . . . . . . . . . . . . . 35
Installation on a base or a wooden joist
floor . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installation on a platform with drawer 35
Installing the appliance in a kitchenette
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Removing the transport locks . . . . . 35
Hose and cable lengths. . . . . . . . . . 36
Water inlet . . . . . . . . . . . . . . . . . . . . 36
Water outlet . . . . . . . . . . . . . . . . . . . 37
Levelling . . . . . . . . . . . . . . . . . . . . . 38
Electrical connection . . . . . . . . . . . . 38
Before washing for the first time . . . 39
Transportation . . . . . . . . . . . . . . . . . 39
r Aqua-Stop warranty . . . . . . . . . 40
8 Intended use
Intended use
■ For private domestic use only.
■ The washing machine is suitable for
washing machine-washable fabrics
and hand-washable wool in
detergent solution.
■ To be operated with cold mains
water and standard detergents and
care products which are suitable for
use in washing machines.
■ When measuring out the amount of
all detergents, additives, care
products and cleaning agents,
always follow the manufacturer's
instructions.
■ The washing machine may be used
by children over the age of 8 years
and by persons with reduced
physical, sensory or mental capacity
or by persons with a lack of
experience or knowledge if they are
supervised or have been instructed
by a responsible person.
Children must not carry out any
cleaning or maintenance work
without supervision.
■ Keep children under the age of 3
years away from the washing
machine.
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
■ Keep pets away from the washing
machine.
Before operating the appliance: Read
the installation and operating
instructions and all other information
enclosed with the washing machine,
and use the machine accordingly.
Retain the documents for subsequent
use or for subsequent owners.
4
Safety instructions en
( Safety instructions
Safety instructions
Electrical safety
:Warning
Danger of death!
There is a risk of electric shock
if you touch live components.
■ Never touch or hold the
mains plug with wet hands.
■ Only pull out the mains cable
by the plug and never by the
cable, as this could damage
it.
Risk of injury
:Warning
Risk of injury!
■ If the washing machine is
lifted by protruding
components (e.g. the
washing machine door), the
components may break off
and cause injuries.
Do not lift the washing
machine by protruding parts.
Risk of injury!
■ If you climb onto the washing
machine, the worktop may
break and cause injuries.
Do not climb onto the
washing machine.
Risk of injury!
■ If you lean/sit on the opened
washing machine door, the
washing machine may tip
over and cause injuries.
Do not lean on the washing
machine door when it is
open.
Risk of injury!
■ Reaching into the drum while
it is still turning may cause
hand injuries.
Do not reach into the drum
when it is turning.
Wait until the drum has
stopped turning.
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
Safety for children
:Warning
Danger of death!
■ There is a risk of death or
injury if children play with the
washing machine.
– Do not leave children
unattended near the
washing machine.
– Do not let children play
with the washing machine.
Danger of death!
■ Children may lock
themselves in appliances,
putting their lives at risk.
When appliances have
reached the end of their
service life:
– Unplug the mains plug.
– Cut through the mains
cable and remove it, along
with the plug.
5
en Environmental protection
– Destroy the lock on the
washing machine door.
:Warning
Risk of suffocation!
Children may become wrapped
in packaging/film or packing
parts if allowed to play with
them, or they may pull them
over their heads and suffocate.
Keep packaging, film and
packaging parts out of the
reach of children.
:Warning
Risk of poisoning!
Detergents and care products
may be poisonous if
consumed.
Keep detergents and care
products out of the reach of
children.
:Warning
Eye/skin irritation!
Detergents and care products
may cause irritation if they
come into contact with the eyes
or skin.
Keep detergents and care
products out of the reach of
children.
:Warning
Risk of injury!
When you wash at high
temperatures, the glass in the
washing machine door
becomes hot.
Do not let children touch the
hot washing machine door.
7 Environmental
protection
Environmental protecti on
Packaging/used appliance
)
Tips on economical use
■ Always utilise the maximum amount
■ Wash normally soiled laundry
■ For light and normal soiling in
■ Dosing the detergent using the
■ The selectable temperatures apply
■ Information on energy and water
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
of washing for the particular
programme.
Overview of programmes ~
Supplementary sheet for the
operating and installation
instructions.
without prewash.
laundry, you can save energy and
detergent. ~ Page 13
intelligent dosing system (i-DOS)
helps to save both detergent and
water.
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
consumption:
6
Environmental protection en
The displays provide information
about the relative level of energy and
water consumption in the selected
programmes.
The more display segments are
visible, the higher the respective
consumption.
This enables you to compare the
consumption levels of the different
programmes when choosing your
programme settings and decide on
an energy- and water-saving
programme setting.
9
9
´
– é Energy consumption
– æ Water consumption
■ Energy-saving mode: The touch
display lighting goes out after a few
minutes, the A button flashes.
Touch the touch display to activate
the lighting.
Energy-saving mode is not activated
if a programme is running.
■ Automatic switch off (only before
the programme starts or after the
programme ends) If the appliance is
not operated for a prolonged period,
it automatically switches off to save
energy. Press the main switch again
to switch on the appliance.
■ If the washing will be dried in a
dryer, select the spin speed
according to the dryer
manufacturer's instructions.
7
en Familiarising yourself with your appliance
* Familiarising yourself with your appliance
Familiarising yourself with your appliance
Washing machine
#
6 7
( Detergent drawer ~ Page 17
0 Controls
8 Washing machine door with
handle
9S Opening the washing machine
door
9T Closing the washing machine
door
8
@ Service flap
Controls
Familiarising yourself with your appliance en
( Main switch
You can use the # button to
switch the appliance on and off.
0 Programme selector
You can turn the programme
selector in both directions
(clockwise and anti-clockwise).
Display and control panels Display for ad-
justment values
90°, 60° ü, 40°ü, 30°, 20°, ' Temperature in °C; ' = cold
1400*, 1200, 800, 600, 400, 0 Spin speed 0 = no spin
i-Dos w L, K, J, off Dosage quantity for detergent
* Maximum spin speed depends on the appliance
8 Touch display
This shows you the programme
information and selection options
for settings, and you can select
the settings by touching the
framed or underlined areas.
Content of the touch display
Setting
9
en Familiarising yourself with your appliance
Display and control panels Display for ad-
justment values
i-Dos i L, K, J, off Dosage quantity for fabric softener
Speed SpeedPerfect
Eco EcoPerfect
ë +1, +2, +3 , off Water&Rinse+; + additional rinse cycles
Q Easy-Iron
T Prewash
$ Rinse Stop = no final spin
E 3 sec Childlock/control panel lock
â Memory programme
A Start/Pause
œ U C B Û Appliance settings: Information signal, operating
N, M Change the adjustment values
Note: In the case of multi-level adjustment values, when you press
and hold N, M, the adjustment values automatically run through to
the end value. Then touch it again and you can change the adjustment
values again.
* Maximum spin speed depends on the appliance
Other displays Information on
é - - - - - Energy consumption
æ - - - - - Water consumption
T N O 2 Programme status: Pre-wash, wash, rinse, spin
è Door locked
ù Detergent drawer open
r Tap off/water pressure too low
Å Foam detected
Ò Ò : Ò Ò Programme duration, e.g.1:51; Ready in, e.g. ð 8.5 h; recommended load, e.g.
8.0 kg; programme status, e.g. End; base dosing quantity, e.g. 36 ml
Setting
signal, brightness of the touch display, memory
function for drum care
10
Laundry en
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.
You should therefore note the following
tips when preparing your laundry:
■ Empty any pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips; button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Some examples of soiling levels can
be found on ~ Page 13.
– Light: Do not prewash, select the
Speed setting if necessary
– Normal
– Heavy: Load less laundry, select
a program with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.Then
wash the items of laundry with
the appropriate program.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
M Suitable for normal washing
process;
e.g. Cottons program
N A gentle washing process is
required;
e.g. Easy-Care program
O An especially gentle washing
process is required; e.g.
Delicate/Silk program
W Suitable for washing by hand;
e.g. W Wool program
Ž Do not machine wash.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
Starching
Note: Laundry should not be treated
with fabric softener.
1. Switch on the appliance.
2. Select the Rinse programme.
3. Manually add the dosage of liquid
starch into the left-hand dispenser (if
required, clean it beforehand) in
accordance with the manufacturer’s
instructions.
4. Touch the control panel A.
11
en Detergent
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Switch on the appliance.
2. Select the Cottons 30 °C
programme.
3. Use i-DOS to dose your detergent or
add it to the left-hand compartment
in accordance with the
manufacturer’s instructions.
4. Touch the control panel A. The
program starts.
5. After approx. 10 minutes, press A
to pause the programme.
6. Leave the laundry to soak for as long
as required, then either touch A
again to continue the programme or
change the programme.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
12
Programme default settings en
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Saving Soiling/note
Reduced temperature and detergent quantity as
per the recommended dosage
Temperature as
per the care label
and detergent
quantity as per
the recommended dosage
for heavy soiling
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 17
Light
No visible dirt or stains. Clothing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Heavy
Dirt and/or stains clearly visible, e.g. tea towels, baby
items, work clothing
0 Programme default
settings
Programme default settings
The programme default settings are
displayed and can be changed in the
touch display after the programme is
selected.
You can find an overview of all possible
program settings on the supplementary
sheet for the installation and operating
instructions.
Temperature
Depending on what stage the
programme is in, you can change the
set temperature before and during the
programme.
The maximum temperature that can be
set depends on the programme that has
been selected.
Spin speed
Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.
Setting 0: No spin; the water is only
drained. The laundry stays wet inside
the drum, e.g. for items that should not
be spun.
The maximum speed that can be set
depends on the model and the
programme that has been selected.
Ready in time
After selecting a programme, the
programme duration is displayed, e.g.
1:51 (in h:min (hours:minutes)).
Before the programme starts, you can
move the time at which the programme
should be finished backwards, in
13
en Programme default settings
increments of 30 minutes and up to a
maximum of 24 h (h=hour).
After the programme starts, the
selected time, e.g. 8.5 h is displayed
and counted down until the washing
programme starts. The duration of the
programme is then displayed.
Note: The programme duration is
automatically adjusted when the
programme is running. Changes to the
programme default settings or
programme settings, foam detection
function, unbalanced load detection, the
load or soiling may also change the
programme duration.
After the programme starts, and while
the selected time is counting down, you
can change this as follows:
1. Touch the control panel A.
2. Touch N or M to change the time.
3. And touch A again.
After starting the programme, while the
programme is running, you can add or
remove laundry if necessary.
~ Page 18
i-DOS settings
Your washing machine has an intelligent
dosing system for liquid detergent and
fabric softener.
The washing machine doses your
detergent and fabric softener
automatically in most programmes.
The following have been preset at the
factory:
■ w i-DOS: L
Detergent dosage for lightly soiled
laundry
■ i i-DOS: K
Fabric softener dosage for a
medium level of softness
i-DOS w for detergent
Adjustment values for the dosage quantity
L Light:
For lightly soiled laundry
K Medium:
For normally soiled laundry
J Heavy:
For particularly heavy soiling and/
or staining
off Automatic dosing deselected,
manual dosage ~ Page 22
You can change the settings for
automatic detergent dosing before the
washing programme starts and during
pre-wash (if selected). Touch the control
panel i-DOS w for this.
You can find information on degrees of
soiling on ~ Page 13.
i-DOS i for fabric softener
Adjustment values for dosage quantities
L Light:
For slightly soft laundry
K Medium:
For laundry with a medium level of
softness
J Heavy:
For particularly soft laundry
off Automatic dosing deselected
Depending on what stage the
programme is in, you can change the
settings for automatic detergent
dosage. Touch the control panel iDOS i for this.
14
Additional programme settings en
Memory programme
â
You can save a selected programme
with your favourite settings here.
To store:
1. Switch on the appliance.
2. Select a programme.
3. Change the settings and/or select
additional settings.
4. Press and hold â on the control
panel for approx. three seconds.
The programme is saved if all of the
settings flash briefly.
To use the saved programme, touch â
briefly after you switch on the appliance.
To change the saved programme, press
and hold â again for approx. three
seconds after selecting the new
settings.
\ Additional programme
settings
Additional programme settings
You can find an overview of all of the
additional settings that can be selected
depending on the programme on the
printed supplement to the installation
and operating instructions.
SpeedPerfect
Speed
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more energy
than, the selected programme, without
the SpeedPerfect setting.
Note: Do not exceed the maximum
load.
EcoPerfect
Eco
Energy-optimised washing by reducing
the temperature while achieving a
washing result that is consistent with the
selected programme, without the
EcoPerfect setting.
Easy-Iron
Q
Reduces creasing thanks to a special
spin sequence followed by fluffing and
reduced spin speed.
Note: The washing's residual moisture
is increased.
15
en Operating the appliance
Water&Rinse+
ë
Adjustment values:
+1 + 1 rinse
+2 + 2 rinses
+3 + 3 rinses
off Setting deselected
Higher water level and additional rinse
cycles depending on the programme,
longer programme duration for
particularly sensitive skin and/or for
areas with very soft water.
The number of rinse cycles that the
appliance actually runs depends on the
number that is set as a basic setting for
the program in question.
Prewash
T
For heavily soiled laundry.
Notes
■ If intelligent dosage is selected, the
detergent will be dispensed
automatically for the prewash and
the main wash.
■ For heavily soiled laundry, medium i-
DOS dosing is usually sufficient
when selecting a programme with
pre-wash.
■ If dosing manually, allocate
detergent to the prewash and the
main wash. Place detergent for the
prewash in the drum and add
washing powder for the main wash
to the left-hand compartment.
1 Operating the
appliance
Operating the appliance
Preparing the washing machine
Note: The washing machine must be
correctly installed and connected.
From ~ Page 34
1. Connect the mains plug.
2. Turn on the water tap.
3. Open the door.
4. Check that the drum is completely
drained. Drain if necessary.
Switching on the appliance/ selecting a programme
Press the # button. The appliance is
switched on.
The Cottons programme set at the
factory is then always displayed.
The current settings and programme
information light up at full brightness
and the display A flashes.
The settings that can be selected light
up at half brightness.
Notes
■ Temporary flashing of the displayÛ
informs you to run the programme
Drum Clean or any other
programme soon at a washing
temperature of at least 60 °C.
■ If the E 3 sec display flashes, the
childproof lock is active.
You must deactivate this first before
you can change settings or start the
programme. ~ Page 18
16
Operating the appliance en
In appliances with a drum light:
The drum is lit after switching on the
appliance, after opening and closing the
door and after starting a programme.
The light switches off automatically.
You can:
■ Use this programme and load
laundry. ~ Page 17
■ Or select another programme.
You can find an overview of all
programmes on the printed
supplement for the installation and
operating instructions.
■ Or change the programme default
settings. ~ Page 17
■ And/or select additional programme
settings. ~ Page 17
Change the programme default settings
To change the current settings, touch
the required control panel; the relevant
display switches to full brightness.
You can change Finished in-time by
touching N or M.
Note: The i-DOS settings are saved
until they are changed again, even if the
washing machine is switched off.
Placing laundry into the drum
:Warning
Danger of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse items of laundry thoroughly
beforehand.
Notes
■ Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual items of
laundry may lead to imbalances.
■ Observe the specified maximum
load. Overfilling has a negative
impact on the washing result and
promotes creasing.
1. Place presorted items of laundry
unfolded in the washing drum.
2. Make sure that no items of laundry
are trapped between the washing
machine door and the rubber seal,
and close the door.
Programme default settings
~ Page 13
Select additional programme settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
To do this, touch the required control
panel; the relevant display switches to
full brightness.
Additional programme settings
~ Page 15
Measure and add detergent and care products
For the majority of programmes on your
washing machine, detergent and fabric
softener are dosed automatically; it is a
factory setting for these programmes
and can be changed.
In addition to intelligent dosing, you can
add cleaning aids (e.g. softener, bleach
or stain remover) to the left-hand
compartment , if necessary.
17
en Operating the appliance
For programmes without intelligent
dosing, or as required (in which case,
set intelligent dosing to "off"), detergent
can be added manually to the left-hand
compartment.
Start the programme
Touch the control panel A.
The programme starts and the
A display lights up permanently.
The door is locked and the
corresponding display è lights up.
During the programme, the current programme information is displayed:
■ Finished in-time or, after the washing
programme has started, the
programme duration
■ And the displays for the
programme's progress light up.
~ Page 9
Information on the following programme
steps and settings, which can be
changed during the programme
sequence, light up at half brightness.
Note: Foam detection
If the Å display also lights up, the
washing machine has detected too
much foam during the washing
programme and automatically activated
additional rinse cycles to remove the
foam.
Add less detergent to the next washing
cycle with the same load.
If you want to lock the programme to
prevent it from being inadvertently
adjusted, you can select the childproof
lock as follows.
Childlock/operation lock
E 3 sec
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently in the
control panel.
To activate/deactivate the childproof
lock, touch and hold the control panel
E 3 sec for approx. three seconds. The
display switches to full brightness.
If you turn the programme selector or
touch the control panel while the
childproof lock is active, the E 3 sec
indicator flashes briefly and a signal
sounds. The programme runs through
to the end unchanged.
Notes
■ The childproof lock can be activated
regardless of the appliance's status.
■ The childproof lock remains active,
even once the washing machine has
been switched off.
■ If the appliance is switched off while
the programme is running and the
childproof lock has been activated,
the programme will resume when the
appliance is switched back on.
Adding laundry
After starting the programme, you can
add or remove laundry if necessary.
To do this, touch the control panel A.
The indicator flashes. The machine is
paused and checks whether a top-up is
possible.
If the display è goes out, a top-up is
possible. The door is then unlocked and
can be opened.
To continue the programme. touch A
again. The programme continues
automatically.
Notes
■ Do not leave the door open for too
long when adding laundry as water
from the laundry may leak out.
18
Operating the appliance en
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.
Follow the information on the display
panel.
■ The load display is not active during
reloading.
Changing the programme
If you have started the wrong
programme by mistake, you can
change the programme as follows:
1. Touch the control panel A.
2. Select another programme.
3. And touch A again.The new
program starts from the beginning.
Cancel the programme
For programs at high temperature:
1. Touch the control panel A.
2. To cool the laundry: Select Rinse.
3. And touch A again.
For programmes at low temperatures:
1. Touch A.
2. Select Spin or Drain/Empty.
3. And touch A again.
Programme end
End lights up in the display panel and
the A and è displays are off.
Removing laundry/switching off the appliance
1. Open the loading door and remove
the laundry.
2. Switch off the appliance.
3. Turn off the tap.
Note: Not required for AquaStop
models.
Notes
■ Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■ Wipe the rubber gasket dry.
■ Leave the washing machine door
and detergent drawer open so that
any residual water can dry away.
■ Always wait for the end of the
programme, otherwise the appliance
may still be locked. Then switch on
the appliance and wait for it to
unlock.
Note: If the Û display flashes, this
informs you to run the Drum Clean
programme or any other programme at
a washing temperature of at least
60 °C.
19
en Intelligent dosing system
a Intelligent dosing
system
Intelligent dosing system
Intelligent dosing system in
the detergent drawer
i-DOS Intelligent Dosing system
Your washing machine has an intelligent
dosing system for liquid detergent and
fabric softener.
The i-DOS dispensers ß and i in the
detergent drawer are available for this
purpose.
( Dispenser ß (1.3 l) for liquid
detergent
0 Dispenser i (0.5 l) for fabric
softener
8 Left-hand compartment for manual
dosing ~ Page 22
Depending on the selected programme
and settings, the optimum quantity of
detergent and/or fabric softener is
dosed by the i-DOS dispensers.
■ Do not mix different liquid
detergents. If changing your liquid
detergent (type, manufacturer, etc.),
empty the dispenser completely and
clean it. ~ Page 25
■ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach).
■ Do not mix detergent and fabric
softener.
■ Do not use products that have
expired or are highly congealed.
■ To prevent drying out, do not leave
the dispenser lids open for a long
period of time.
Filling the dispensers:
The dispenser covers in the detergent
drawer are marked with the following
symbols:
■ ß Standard/universal detergent
■ i Fabric softener
1. Open the detergent drawer.
2. Open the dispenser cover(s).
3. Add detergent/fabric softener. Do
not fill above the max. marking.
Initial use/filling the dispensers
Refer to the manufacturer's instructions
when choosing your detergent and
fabric softener. We recommend the use
of standard, universal and colour liquid
detergents for all machine-washable,
coloured fabrics made of cotton or
synthetic materials.
Notes
■ Only use easy-pour liquid products
that the manufacturer recommends
adding to the detergent drawer.
20
4. Close the cover(s).
5. Slowly push the detergent drawer in
completely.
When the detergent drawer is fully
pushed in, the display ù goes out
when the appliance is switched on.
Intelligent dosing system en
Everyday use
Displays:
■ The display lights up if intelligent
dosage has been selected for the
dispenser.
■ The display for the adjustment
values, e.g. K flashes if the fill level
for the dispenser is below the
minimum level when intelligent
dosing has been selected.
(De)selecting intelligent dosage and adjusting the dosage strength:
The intelligent dosages for detergent
and fabric softener are set at the factory
for all programmes in which intelligent
dosing can be used.
You can find an overview of all possible
programme settings on the
supplementary sheet for the installation
and operating instructions.
The dosage strength has been preset to
L (lightly soiled laundry) for detergent w
and to K (medium level of softness) for
fabric softener i. It can be changed
individually for each programme.
~ Page 14
In addition to intelligent dosing, washing
additives (e.g. stain remover) can be
added manually via the left-hand
compartment. ~ Page 22
again, even if the washing machine is
switched off.
Topping up the detergent/ fabric softener:
If the display for the selected intelligent
dosing flashes, this means that the
amount of detergent or fabric softener in
the dispenser is below the minimum fill
level. The content is sufficient for
approx. three washes.
The same detergent or fabric softener
can be added at any time. If you change
product/manufacturer, we recommend
that you clean the dispensers first.
~ Page 25
If required, adjust the basic dosage.
Basic settings
The basic dosages are:
■ For detergents – based on the
manufacturer’s recommendation for
average soiling and the respective
water hardness.
■ F or fabric softeners – based on the
manufacturer's recommendation for
a medium level of softness.
Refer to the packaging label on your
detergent/fabric softener or ask the
manufacturer directly for this
information.
To find out the hardness of your water
supply, use a test strip or check with
your water supplier.
My water hardness:
Note: The selection (on/off) and the
selected dosage strength for i-DOS i
and i-DOS w are saved for each
programme until they are changed
Below is an example of detergent
dosages on a packaging label:
21
en Intelligent dosing system
Degree of soiling →
Water hardness ↓
soft/medium 55 ml 75 ml 120 ml160
hard/very hard 75 ml 95 ml 150 ml180
The default setting for the basic dosage
is set specifically according to the area
in which you live (e.g. 75 ml for
detergent and 36 ml for fabric softener).
Set the basic detergent dosage
according to the detergent's packaging
label. Take your water hardness into
consideration when doing so.
Select the basic fabric softener dosage
according to how soft you would like
your laundry to be.
Changing one basic dosage affects all
three dosage quantities in the same
way.
Notes
■ Reduce the basic dosage if using a
very concentrated detergent.
■ If large amounts of foam are
repeatedly created during washing,
please check your basic dosage and
dosage quantity settings.
Certain types of liquid detergent can
also create excessive amounts of
foam. If your basic dosage and
dosage quantity settings are correct,
we advise you to use a different
detergent.
Changing the basic dosages:
1. Press and hold the corresponding i-
DOS control panel (w or i) for
approx. three seconds. The preset
base dosing quantity is displayed.
light
normal
heavy
very heavy
ml
ml
2. Touch N or M to set the required
base dosing quantity. The setting is
activated without needing to be
confirmed.
3. Touch the corresponding i-DOS
control panel again to return to the
initial status.
Note: The settings are saved until
they are changed again, even if the
machine is switched off.
Manual dosage
For programmes in which intelligent
dosing is not possible or not requested
(then set intelligent dosing to "off"),
detergent is added to the left-hand
compartment.
Cleaning aids such as water softener,
bleach and stain remover can be added
to this compartment in addition to the
intelligent dosage.
:Warning
Eye/skin irritation!
Detergent and care products may spray
out if the detergent drawer is opened
while the machine is in operation.
Open the drawer carefully.
Rinse eyes or skin thoroughly if they
come into contact with detergent/care
products.
If swallowed accidentally, seek medical
advice.
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
22
Appliance settings en
Notes
■ When dosing all detergents,
cleaning aids and cleaning agents,
always follow the manufacturer's
instructions.
■ If detergent is dosed manually, do
not dose any additional detergent via
intelligent dosing (then set intelligent
dosing to "off"); this prevents
overdosage and foaming.
■ Dilute viscous fabric softener and
fabric conditioner with water to
prevent blockages.
Dosing and adding detergent:
1. Pull out the detergent drawer.
2. Add the dosage to the left-hand
compartment depending on the
following:
– Soiling
– Water hardness (ask your water
supply company)
– The amount of laundry
– The manufacturer's instructions
3. Close the detergent drawer.
Q Appliance settings
Appliance setti ngs
You can change the following settings
in the control and display panel:
■ The volume of the information signal
(e.g. at the end of the programme),
■ The volume of the operating signals,
■ The brightness of the operating and
display field,
■ Select/deselect the memory function
for drum care.
You will need to activate the setting
mode in order to change these settings.
Activating the setting mode
1. Switch on the appliance. The
settings for the current programme
are displayed.
2. Touch the control panel œ.
The setting mode is activated and the
displays for the information signals U
and the preset volume light up.
You can now change the settings:
Changing the signal volume
To do this, touch N or M on the control
panel until the required adjustment
value for the volume of the information
signals appears:
Adjustment values:
0 off
1 quiet
2 Medium
3 loud
4 very loud
Exit setting mode or:
Touch œ again. The display for the
operating signals C and the preset
volume light up.
Touch N or M to change the
adjustment value (as above).
Exit setting mode or:
23
en Sensors
Changing the brightness of the touch display
Touch œ again. The display for the
touch display's brightness B and the
preset brightness light up.
Change the adjustment value by
touching N or M:
Adjustment values:
1 Not very bright
2 Normal level of
brightness
3 Bright
4 Very bright
Exit setting mode or:
Select/deselect the memory function for drum care
Touch œ again. The display for the
memory function for cleaning the drum
Û lights up.
Touch N or M to select (on) or deselect
(off) the memory function.
Exiting setting mode
To exit and save the settings:
■ Wait for approx. 15 minutes or
■ Touch œ one last time or
■ Switch off the appliance. The
selected settings will take effect the
next time the washing machine is
switched on.
H Sensors
Sensors
Automatic load sensing
The automatic load sensing function
adapts the water consumption ideally to
each programme depending on the
type of fabric and the load.
Unbalanced load detection system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
Note: Place large and small items of
laundry evenly in the drum. ~ Page 31
VoltCheck
depending on the model
The colon in the Finished in-time
display:
■ Flashes , if the voltage is currently
too low.
■ Pulses, if insufficient voltage was
detected during the programme.
24
Note: Insufficient voltage may lead to
programme extensions and/or a nonsatisfactory spin result, for example.
Cleaning and maintenance en
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and pull out the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
dispenser tray open slightly when
the washing machine is not in use.
■ Occasionally run a wash using the
Cottons 60 °C programme and
powder detergent.
Machine housing/control panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Drum Clean 90 °C programme without
laundry. Add washing powder.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from
customer services. ~ Page 33
i-DOS detergent draw and its housing
1. Emptying the dispensers:
The dispensers have emptying
outlets with removable sealing plugs
at the front. To empty the
dispensers, first remove the drawer
handle as shown below:
a) Pull out the detergent drawer.
b) Pull the catch (A) on the back of
the drawer handle (in the centre
at the bottom) slightly towards
you. This unlocks the drawer
handle (B), which you can then
pull off by lifting it upwards.
25
en Cleaning and maintenance
c) To empty the dispensers,
carefully pull off each of the
sealing plugs and empty the
contents into a suitable container.
d) Then push the sealing plugs
back in completely.
2. Cleaning the dispensers/detergent
drawer:
The detergent drawer can be
removed completely to allow you to
clean to dispensers after you have
emptied them.
a) Empty the dispensers before
removing the drawer.
Note: Only put the drawer handle
back on after you have finished
cleaning.
b) Pull out the drawer.
c) Press the catch and remove the
drawer completely.
Caution!
Risk of damage to the detergent
drawer.
The detergent drawer contains
electrical components. These may
become damaged if they come into
contact with water.
– Do not clean the cover in the
dishwasher and do not immerse
it in water.
– Protect the rear drawer connector
against water, detergent or fabricsoftener residue; if necessary,
clean the outer surfaces with a
soft, damp cloth. Dry before
putting back in.
e) Clean the drawer and the cover
with a soft, damp cloth or a hand
shower. Also clean the inner
surfaces with a soft, damp cloth.
d) Carefully remove the drawer
cover.
26
f) Dry the drawer and the cover and
put them back together.
g) Push the drawer handle back in
from above until you feel it click
in place.
h) Clean the inside of the detergent-
drawer housing.
i) Push the detergent drawer in
completely.
The drain pump is blocked, emergency draining
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the detergent solution to cool
down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Pull out the
mains plug.
3. Open and remove the service flap.
Cleaning and maintenance en
5. Carefully unscrew the pump cover;
remaining water may leak out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
Refit and screw on the pump cover.
The handle must be in a vertical
position.
6. Put the service flap back on, engage
and close it.
4. Take the auxilary drain hose out of
the holder.
Remove the locking cap and drain
off the water into a suitable
container.
Replace the locking cap and place
the drain hose back in the holder.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 1 litre of
water into the left-hand compartment
and start the programme Drain/Empty.
The drain hose at the siphon is blocked
1. Switch off the appliance. Pull out the
mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
27
en Cleaning and maintenance
3. Clean the drain hose and siphon
connecting piece.
4. Re-attach the drain hose and secure
the connection point using the hose
clamp.
Filter in the water supply blocked
1. Release water pressure in the supply
hose:
a) Turn off the tap.
b) Select any programme (except
Rinse/Spin/Drain/Empty).
c) Start the programme and leave it
to run for approx. 40 seconds.
d) Switch off the appliance.
e) Pull out the mains plug.
2. Clean the filters:
a) Disconnect the hose from the
tap.
Clean the filter with a small brush.
b) For standard and Aqua-Secure
models, clean the filter on the
rear of the appliance:
Disconnect the hose from the
rear of the appliance.
Use pliers to remove the filter and
then clean it.
c) Connect the hose and check for
leaks.
28
Faults and what to do about them. en
3 Faults and what to do
about them.
Faults and what to do about them.
Emergency release
E.g. in the event of a power cut
The programme continues when the
power supply is restored.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
and laundry.
If possible, leave it to cool down first.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the door if water can be
seen through the glass.
1. Switch off the appliance. Pull out the
mains plug.
2. Drain the water
3. Pull the emergency release
downwards with a tool and release.
The door can then be opened.
. ~ Page 27
Information on the display panel
Display Cause/remedy
è Off The door is locked, at the end of the programme or when paused, if laundry can be
è lights up ■ During the programme. Door locked.
è flashes ■ Slow: The door cannot currently be locked or unlocked. Waiting time required.
A Off At the end of the programme, while the door is open
A lights up After the start of the programme
A flashes Before the programme starts, paused
i-DOS adjustment
value, e.g. K flashes
added.
■ Paused: Temperature too high. Wait until the temperature drops.
■ Paused: Spin speed too high. Wait until the drum comes to a standstill.
■ Paused: Water level too high. It is not possible to add laundry. Touch A to
continue the programme.
■ Fast: Close the door because water can flow out from the laundry loads.
Minimum filling level detected in the corresponding dispenser, top up. ~ Page 21
29
en Faults and what to do about them.
Display Cause/remedy
ù lights up Detergent drawer has been pulled out.
r lights up Water pressure too low, may increase the programme duration.
r flashes No water supply:
■ Turn the tap on fully,
■ Supply hose kinked/trapped,
■ If required, clean the filter. ~ Page 28
E 3 sec lights up The childproof lock is activated – deactivate it. ~ Page 18
E 3 sec flashes Childproof lock activated, programme selector turned or a control panel has been
touched.
Û flashes Run the Drum Clean 90 °C programme or a 60 °C programme to clean and care
for the drum and the outer tub.
Notes
■ Run the programme without laundry.
■ Use washing powder or a detergent containing bleach. To prevent foaming,
only use half the amount of detergent recommended by the detergent manufacturer. Do not use detergents designed for woollens or delicates.
■ Switching the information signal on/off
Å lights up Too much foam has been detected and an additional wash cycle has been acti-
vated. Add less detergent to the next washing cycle with the same load.
E:10 alternating with
- 00, - 10 or - 20
Error in the i-DOS system. The i-DOS function is automatically deactivated.
The appliance can be used as normal with manual dosing.
To repair the i-DOS system, please call after-sales service.
E:60 alternating with
- 2b and End
At the end of the programme.
Not an appliance fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum. If required, spin the laundry
once more.
E:35 alternating with
- 10
E:36 alternating with
- 10
There is water in the base plate, the appliance is leaking. Turn off the tap. Call the
after-sales service. ~ Page 33
■ The drain pump is blocked. Clean the drain pump. ~ Page 27
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 27
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call the after-sales service. ~ Page 33
30
Faults and what to do about them. en
Faults and what to do about them.
Faults Cause/remedy
Water is running out. ■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the inlet hose.
Water not flowing in.
Detergent is not being dis-
pensed.
The dispenser is empty
and the fill level indicator
is not flashing.
The wrong detergent/fabric softener has been
poured into the dispenser(s).
Detergent/fabric softener
has congealed in the dispensers.
The door cannot be
opened.
Programme does not
start.
The drum briefly jerks or
judders after the programme has started.
The water is not draining. ■ Clean the drain pump. ~ Page 27
Water is not visible in the
drum.
The spin result is not satisfactory.
Laundry wet/too damp.
The spin cycle runs several times.
The programme is taking
longer than usual.
■ Programme does not start?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter.~ Page 28
■ Is the inlet hose kinked or trapped?
■ Is the drawer cover/connector dirty? Clean the detergent drawer.
~ Page 25
■ Has the detergent drawer been pushed in correctly? ~ Page 21
Dispenser(s):
4. Empty and clean. ~ Page 25
5. Refill.
Clean and refill the dispensers.
■ The safety function is activated. Stop programme? ~ Page 19
■ Can the door only be opened by the emergency release? ~ Page 29
■ Programme starts or Finished in-time selected?
■ Is the door closed?
■ Is the childproof lock activated? Deactivate. ~ Page 18
■ ù lights up. the detergent drawer has not been pushed in completely.
Push the detergent drawer in correctly.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
■ Clean the drain pipe and/or the drain hose.
Not a fault – the water is below the visible area.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
■ Easy-Iron selected? ~ Page 15
■ Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
31
en Faults and what to do about them.
Faults Cause/remedy
The length of the programme changes during
the wash cycle.
Residual water in the left-
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
■ Not a fault – the effectiveness of the care product is not affected.
hand compartment for
the care product.
Odours in the washing
machine.
Run the Drum Clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
The Å display lights up
in the touch display. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into the
left-hand compartment (not suitable for outdoor clothing, sportswear or items
made with down).
Use less detergent in the next washing cycle.
Repeated, intensive foaming.
Detergent/fabric softener
drips off the seal and col-
■ Check your basic dosage and dosage strength settings.
■ If required, use a different liquid detergent.
There is too much detergent/fabric softener in the dispensers. Do not fill above
the max. mark in the dispensers.
lects on the door or in the
seal fold.
Loud noises, vibrations
and machine “movement”
during the spin cycle.
■ Appliance aligned? Align the appliance. ~ Page 38
■ Are the appliance feet secured? Secure the appliance's feet. ~ Page 38
■ Have the transport braces been removed? Removing the transportation
bolts. ~ Page 35
The touch display does
not work while the appliance is running.
There is detergent residue on the laundry.
When the appliance is
paused, A flashes and
è lights up.
A flashes when the
■ Power failure?
■ Have the fuses blown? Switch on/replace the fuses.
■ If the fault occurs repeatedly, call the after-sales service.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■ Touch A to continue the programme.
The door is unlocked. It is possible to add laundry.
appliance is paused and
è is off.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call the after-sales service.
32
After-sales service en
4 After-sales service
After-sales service
If you cannot rectify a fault yourself,
contact customer services. ~ Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
(1U )'
E no. Product number
FD Production number
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
J Technical data
Technical data
Dimensions:
850 x 600 x 590 mm
(height x width x depth)
Weight:
70 - 85 kg (depending on model)
Mains connection:
Mains voltage 220 - 240 V, 50 Hz
Nominal current 10 A
Nominal power 1900 – 2300 W
Water pressure:
100 - 1000 kPa (1 - 10 bar)
Power consumption when switched
off:
0,12 W
Power consumption when left on:
0,43 W
33
en Positioning and connecting
5 Positioning and
connecting
Positioning and connecti ng
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have a complaint,
please contact the retailer from whom
you purchased the appliance, or our
after-sales service.
#
+
3
( Mains cable
0 Bag:
■ Installation and operating instructions
■ After-sales service location directory*
■ Warranty*
■ Cover caps for openings left after
removing the transport locks
■ Wrench*
8 Water supply hose on Aqua-Stop models
@ Water drain hose
H Elbow for securing the water drain hose*
P Water supply hose on standard/Aqua-
Secure models
*depending on the model
In addition, a hose clamp ( 24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for levelling
■ Wrench with:
– WAF 13 for loosening the
transport locks, and
– WAF 17 for aligning the
appliance feet
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■ When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
34
Positioning and connecting en
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine be stable
so that it does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 9756,
Z 7080X0
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with drawer
Installing the appliance in a kitchenette
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
Platform order no.: WMZ 20490, WZ
20490, WZ 20510, WZ 20520
1. Take the hoses out of the holders.
35
en Positioning and connecting
2. Unscrew and remove all four
transport brace screws.
Remove the sleeves. To do this,
remove the mains cable from the
holders.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the
snap-in hooks.
Hose and cable lengths
■ Left-hand connection
aFP
aFP
aFP
PD[FP
Tip: The following are available from
specialist dealers/the after-sales
service:
■ An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m);
order no. WMZ2380, WZ10130,
CZ11350, Z7070X0
■ A longer supply hose (approx.
2.20 m) for standard model
Water inlet
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve in water (it contains an electric
valve).
Observe the following when connecting
the machine:
aFP
aFP
aFP
PD[FP
■ Right-hand connection
36
Notes
■ Only operate the washing machine
using cold mains water.
■ Do not connect the machine to the
mixer tap of an unpressurised hotwater boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
Positioning and connecting en
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may be
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):
■ Model: Standard
■ Model: AquaSecure
■ Model: Aqua-Stop
Note: Open the water tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Water outlet
:Warning
Risk of scalding!
When washing at high temperatures,
there is a risk of scalding if you come
into contact with hot detergent solution
(e.g. when draining hot detergent
solution into a washbasin).
Do not reach into the hot detergent
solution.
Caution!
Water damage
When water is being pumped away, the
outlet hose is under water pressure and
may slip out of the wash basin or
connection point.
Secure the outlet hose so that it cannot
slip out.
Caution!
Damage to the appliance/fabrics
If the end of the outlet hose is immersed
in the drained water, water may be
sucked back into the appliance and
may damage the appliance/fabrics.
Make sure that:
■ The plug does not block drainage
from the wash basin.
■ The end of the drain hose is not
immersed in the drained water.
■ The water drains away quickly
enough.
Note: Do not kink the water drain hose
or stretch it lengthways.
Connection
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
37
en Positioning and connecting
diameter of 24–40 mm (available
from specialist dealers).
■ Drainage into a wash basin
Secure the outlet hose so that it
cannot slip out.
Elbow available from after-sales
service:
Individual part number 00655300
■ Drainage into a plastic pipe with
rubber sleeve or into a gully
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
Electrical connection
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
38
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
via a properly installed earthed
socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
Positioning and connecting en
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the aftersales service.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug must be freely
accessible at all times. If this is not
possible, in order to comply with the
relevant safety regulations, a switch
(2-pole switch-off) must be built into
the permanent installation in
accordance with electrical
installation regulations.
■ The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
Before washing for the first time
The washing machine was thoroughly
tested before leaving the factory. To
remove any water that may be left over
from the test, run the first wash cycle
without any laundry.
Notes
■ The washing machine must be
correctly installed and connected.
(from ~ Page 34)
■ Never use a damaged machine.
Inform the after-sales service.
Preparatory work:
1. Check the machine.
2. Fill the dispenser ß and i.
~ Page 20
3. Remove the protective film from the
control panel.
4. Plug into the mains.
5. Turn on the tap.
Run the programme without laundry.
1. Switch on the appliance.
2. Close the door (do not load any
laundry).
3. Set the Drum Clean 90 °C
programme.
4. Open the detergent drawer.
5. Pour approx. 1 litre of water into the
left-hand compartment.
6. Pour standard detergent into the left-
hand compartment .
Note: To prevent foaming, only use
half of the amount of detergent
recommended by the detergent
manufacturer. Do not use detergents
designed for woollens or delicates.
7. Close the detergent drawer.
8. Start the programme.
9. Switch off the appliance at the end of
the programme.
Your washing machine is now ready to
use.
Transportation
E.g. when moving house
Caution!
Risk of damage to the appliance caused
by detergent/fabric softener leaking from
the dispensers.
Leaking detergent/fabric softener can
prevent the appliance from working
correctly, e.g. due to damage to the
electronics.
Empty the dispensers before transporting
the appliance.
Preparatory work:
1. Turn off the tap.
2. Reduce the water pressure in the
supply hose:
and maintenance – filter in the water
supply clogged
3. Disconnect the washing machine from
the mains.
4. Drain any residual water:
cleaning and maintenance – drain
pump blocked, emergency draining
5. Remove the hoses.
6. Empty the dispensers.
~ Page 28; cleaning
~ Page 27;
~ Page 25
39
en Aqua-Stop warranty
Fitting the transportation securing means:
1. Remove the covers and keep them in
a safe place.
If required, use a screwdriver.
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert the transportation
securing bolts and tighten them with a
wrench (WAF 13).
Before switching on the appliance again:
Notes
■ The transport braces must be
removed.
■ To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour approx. 1 litre of
water into the left-hand compartment II,
select programme Drain/Empty and
start.
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with AquaStop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
40
6
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Contact data of all countries are listed in the attached service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com
*9001096259*
9001096259 (2001)
en
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