Bosch MIC440, MIC400, MIC412 User Manual

MIC series product guide

Fully functional pan-tilt-zoom cameras

2 | MIC series product guide

Introduction

Contents

MIC400 ranges 4–5

MIC412 thermal range 6–7

MIC440 ATEX (explosion protected) range 8–9

MIC series Power Supply Units (PSUs),
brackets and accessories 10–11

MIC series installation examples 12–14

MIC series – How to commission 15

MIC series product code matrix 16

MIC series customer care and warranty 17

MIC series cameras

The MIC series of fully functional Pan-Tilt-Zoom (PTZ)
cameras has been designed to offer an extremely reliable,
robust and high quality surveillance solution for security
applications that demand the very best performance.
Precision engineered to exacting standards, the series
offers numerous benefits over traditional dome and PTZ
cameras, and is broken down into specific ranges that
offer a best fit solution for virtually any application.

MIC series benefits

uBrushless motor technology* for ultra-reliable,

smooth and whisper quiet operation

uOptically perfect, flat viewing window with integrated

wiper option for the perfect picture, regardless of
the weather

uFull 360° continuous rotation pan and up to 320°

tilt control

uGround breaking resolver technology for pin-point

accuracy and control

uRated to industry leading IP68** for use in even

the harshest conditions

uFaultless operation mounted either upright or

inverted. Certain ranges have a canted option for pole
mount applications

uMulti-protocol operation – compatible with all leading

control systems

uPlug and play cable carrying video,

telemetry and power

uVandal resistant

uFull range of brackets

uComprehensive three-year warranty

* Not available with MIC440AX models

** MIC412TI models rated to IP67

MIC series applications

MIC series product guide | 3

With seven unique ranges forming the MIC series ­aluminum, stainless steel, underwater, ATEX certified
(explosion protected), infrared, public address and
thermal – a suitable camera solution can be found for
virtually any application. What’s more, with a host of easy

Traditional CCTV:

High security:

Hostile environments:

Marine environments:

Extreme environments:

Town centers, car parks, traffic and highways monitoring, shopping malls, schools

Police HQ, embassies, airports, nuclear, critical infrastructure, government buildings

Problem housing estates, high crime areas

Ports, sea fronts, harbours, ships and yachts

Coastal surveillance, wet and rainy outdoor surveillance, corrosive environments,
desert conditions, cold environments

Architectural:

Rapid deployment:

Prestigious developments:

System upgrades:

Stainless steel, modern buildings

Police vehicles, building site security, perimeter security, events, surveillance vehicles

Museums, visitor centers, science parks, heritage town centers

Replacing traditional CCTV cameras

to specify options to choose from including camera
module, privacy, alarm, washer, colour and heater
options, it is finally possible to enjoy the full benefits
of best-fit CCTV.

How to build your perfect
MIC series camera

For a full MIC solution you will need to consider
the following:

1. MIC series camera

2. MIC series Power Supply Unit (PSU)

3. If Bosch Bi-Phase control is required add Bi-Phase
converter card (see page 11 for options)

4. MIC series cable (video, telemetry and power all-in­one)

5. Optional bracketry – such as conduit adapter

6. Optional keyboard

An overview of part numbers for MIC
series cameras

MIC series part numbers are constructed of 17 digits,
specifically designed to incorporate all available options
for each camera.

Simply go to the relevant camera range within these
pages and construct your part number.

Power Supply Units

MIC series Power Supply Units (PSUs) are available
with various input voltages and house optional extras
such as alarm cards and washer pump drives

(PSUs suitable for infrared ranges have these built in).
Please see page 11 for further details.

Step 1

Camera Range And Head

Step 2

Color

Step 3

Configuration

Step 4

Protocol

Step 5

Wiper

Option

Step 6

Heater

Step 7

Privacy

Card

Step 8

Camera Module

Step 9

Format

4 | MIC series product guide

MIC400 ranges

MIC400 Aluminum (MIC400AL)

u6mm thick aluminum casing
uRated to IP68
uBrushless motors

Applications

General CCTV Prestigious developments

Town centers Broadcast

Extreme environments Marine/coastal

Rapid deployment Architectural

High security

MIC400 Infrared (MIC400IR)

u6mm thick aluminum casing
uRated to IP68
uTwin 850nm IR illuminators

– with Black Diamond technology

uBrushless motors

MIC400 Stainless Steel (MIC400ST)

uGrade 316 ultra corrosion resistant

stainless steel casing

uRated to IP68
uBrushless motors

Applications

Marine/coastal Medical

Shipping Food production

Oil rigs Architectural

Nuclear

MIC400 Public Address (MIC400PA)

u6mm thick aluminum casing
uRated to IP68 (speakers rated to IP66)
uTwin 100dB speakers for directional

sound

uThird party amplifier required
uBrushless motors

Applications

General CCTV High security

Town centers Prestigious developments

Railway and bus stations Marine/coastal

Rapid deployment Architectural

MIC400 aluminum
unit with camouflage
paintwork keeps
watch over the
wildlife at the
Scottish Seabird
Centre.

(Photo by Outersight UK)

MIC400 infrared
unit mounted on
an extendable
mast gives
Tayside Police an
eagle eye view.

Applications

Town centers Rapid deployment

Railway stations Stadia

Events Remote locations

Crowd control Airports

MIC400 Underwater (MIC400UL/UT)

uChoice of aluminum (UL) or stainless

steel (UT) casings

uUprated seals for submersion down

to 25 meters

uRated to IP68
uBrushless motors

Applications

Ports & harbors Marine research

Nuclear Swimming pools

MIC series product guide | 5

Step 1

Choose camera

head

Step 2

Choose color

Step 3

Choose

configuration

Step 4

Choose

protocol

Step 5

Choose wiper

Step 6

Choose heater

Step 7

Choose privacy

Step 8

Choose camera

Step 9

Choose format

Step 2

Step 1

Camera Range And Head

Color

Step 3

Configuration

Part No MIC400 range - camera heads

MIC400AL

MIC400IR

MIC400PA

MIC400ST

MIC400UL

MIC400UT

¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
aluminum case
¼" PTZ with twin 850nm Black Diamond IR illuminators featuring 470TVL, 18x or 36x day/night camera,
IP68, built-in telemetry, choice of protocols, aluminum case
¼" PTZ with twin speakers, 470TVL, 18x or 36x day/night camera, IP68/66, built-in telemetry,
choice of protocols, aluminum case
¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
grade 316 stainless steel case
¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
aluminum case - suitable for immersion up to 25 meters
¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
stainless steel case suitable for immersion in upto 25 meters

Part No MIC400 range - colours

B Black - RAL9005 (not available on ST or UT)
G Gray - RAL7001 (not available on ST or UT)
W White - RAL9003 (not available on ST or UT)
S Stainless steel - natural metal (ST and UT only)

Part No MIC400 range - configuration

U Upright mount (can be software inverted)

C Canted mount

Part No MIC400 range - protocols

W Forward Vision
D Pelco P/D
P Bosch

Additional protocols can be uploaded to the MIC camera using the USB Protocol Programmer available
separately: MIC-USB485CVTR. For more information see the Protocol Programmer Manual

Part No MIC400 range - wiper

1 Wiper (not available on UL or UT)
2 No wiper (UL and UT models only)

Part No MIC400 range - heater

3 Heater
4 No heater

Part No MIC400 range - privacy

5 Privacy
6 No privacy

Part No MIC400 range - camera

18 18x camera module
36 36x camera module

Part No MIC400 range - camera format

P PAL format camera module
N NTSC format camera module

Step 4

Protocol

Step 5

Wiper

Option

Step 6

Heater

Step 7

Privacy

Card

Step 8

Camera Module

Step 9

Format

Part Number

MIC400ST No privacy available, heater is STD.

MIC400UL/T No canted or white options. all Underwater MIC have heaters as standard. No privacy card available.

MIC400PA Available in grey only. No canted or heater options. No privacy.

Popular configuration examples

Part Number Description

MIC400ALBUP14618P MIC400 aluminum, black, upright, Bosch protocol, integrated wiper, 18x day/night camera, PAL

MIC400ALGUD14618P MIC400 aluminum, gray, upright, Pelco protocol, integrated wiper, 18x day/night camera, PAL

MIC400IRBUP14618P MIC400 infrared, black, upright, Bosch protocol, integrated wiper, 18x day/night camera, PAL

MIC400IRBUP14636P MIC400 infrared, black, upright, Bosch protocol, integrated wiper, 36x day/night camera, PAL

MIC400STSUP13518P MIC400 stainless steel, upright, Bosch protocol, wiper, heater, 18x day/night camera, PAL

6 | MIC series product guide

MIC412 range

Containing both a high quality optical day/night camera
module and an FLIR thermal imaging module that sit side­by-side within the camera housing, the compact MIC412
thermal range turns from a high resolution overview
camera into a high performance thermal camera at
the press of a single button on the control keyboard.

A choice of 18x or 36x day/night camera modules are
available with the latest 50mm un-cooled FLIR thermal

MIC412 Thermal (MIC412TI)

uDual spectra unit featuring both

optical and thermal camera
modules

uSwitch from optical to thermal

at the press of a single button

u50mm FLIR thermal imager with

a refresh rate of 9 Hz

uSun protected
uRated to IP67
uBrushless motors

imager to provide a range of enhanced viewing options,
such as spectral heat variance and hot and cold spot
highlights with a human detection range of over 780
meters. What’s more, the FLIR thermal imager has
built-in sun protection that allows the unit to 'self-heal'
if inadvertently pointed at the sun.

The thermal advantage

Thermal cameras do not rely on traditional optics to give
a picture, instead they pick up heat sources and display
the variances on screen. This enables them to give
extremely detailed pictures in demanding conditions
such as fog, rain, pitch-black darkness and even through
smoke and snow.

Applications

Perimeter security Fire departments

Border patrol Law enforcement

Rescue services

Optical image

Thermal image ­White hot spot mode

Thermal image ­Black hot spot mode

Application examples

The MIC412 has been used in a variety of mobile and
fixed applications from vehicle mounted surveillance at a
busy London airport and security at sea on a luxury super
yacht to perimeter protection for various critical sites.
Each benefits from the robust nature of the MIC412 and
the sheer power of detection it provides.

Thermal image ­Ice and fire mode

Thermal image ­Glow bow mode

Thermal image ­Iron bow mode

MIC series product guide | 7

Step 1

Choose camera

head

Step 2

Choose color

Step 3

Choose

configuration

Step 4

Choose

protocol

Step 5

Choose wiper

Step 6

Choose heater

Step 7

Choose privacy

Step 8

Choose camera

Step 9

Choose format

Step 1

Camera Range And Head

Color

Step 3

Configuration

Step 4

Protocol

Step 2

Part No MIC412 range - camera heads

MIC412TI

¼" dual spectra "thermal" PTZ, 470TVL optical 18x day/night camera, FLIR 50mm 9Hz thermal imager,
IP67, built-in telemetry, choice of protocols, aluminum case

Part No MIC412 range - colours

B Black - RAL9005

G Gray - RAL7001

W White - RAL9003

Part No MIC412 range - configuration

U Upright mount (can be software inverted)

Part No MIC412 range - protocols

W Forward Vision

D Pelco P/D

P Bosch

Additional protocols can be uploaded to the MIC camera using the USB Protocol Programmer available
separately: MIC-USB485CVTR. For more information see the Protocol Programmer Manual

Part No MIC412 range - wiper

1 Wiper fitted as standard

Part No MIC412 range - heater

3 Heater fitted as standard

Part No MIC412 range - privacy

6 No privacy (privacy is not available on this model)

Part No MIC412 range - camera

18 18x camera module

36 36x camera module

Part No MIC412 range - camera format

P PAL format camera module

N NTSC format camera module

Step 5

Wiper

Option

Step 6

Heater

Step 7

Privacy

Card

Step 8

Camera Module

Step 9

Format

Popular configuration examples

Part Number Description

MIC412TIBUP13618P MIC412 thermal (9Hz), black, upright, Bosch protocol, wiper (as standard), 18x day/night camera, PAL

MIC412TIBUP13636P

MIC412 thermal (9Hz), black, upright, Bosch protocol, wiper (as standard), heater, 36x day/night camera,
PAL

8 | MIC series product guide

MIC440 range

The MIC440 ATEX certified (explosion protected) range
meets the exacting requirements of CSA/UL certification
and ATEX Directive 94/9/EC Exd IIC T6 for safe use in
explosive atmospheres, like those found in oil, gas,

MIC440 ATEX certified (explosion
protected) range (MIC440AX)

uDual spectra unit certified to

ATEX Directive 94/9/EC Exd IIC T6

uCSA and Inmetro certified
uRated to IP68
uIntegrated wiper
uFull functionality of MIC series

cameras

Applications

Oil & Gas Industry Shipping

Petrochemical Manufacturing

Fertiliser Plants Volatile Atmospheres

Cement Plants

chemical processing sites and petrochemical refineries.
At the same time it gives the user all the benefits of the
MIC series.

MIC440 ATEX certified (explosion protected) installed at Spalding Energy Plant,
capturing high quality images in an extremely hazardous environment

MIC series product guide | 9

Step 1

Choose camera

head

Step 2

Choose color

Step 3

Choose

configuration

Step 4

Choose

protocol

Step 5

Choose wiper

Step 6

Choose heater

Step 7

Choose privacy

Step 8

Choose camera

Step 9

Choose format

Step 1

Camera Range And Head

Color

Step 3

Configuration

Step 4

Protocol

Step 2

Part No MIC440 range - camera heads

MIC440AX

1/4" ATEX certified PTZ, 470TVL, 18x day/night camera, IP68, built-in telemetry, choice of protocols,
aluminum case

Part No MIC440 range - colours

B Black - RAL9005

Part No MIC440 range - configuration

U Upright mount (can be software inverted)

Part No MIC440 range - protocols

W Forward Vision

D Pelco P/D

P Bosch

The protocol in the MIC440 cannot be changed by the user.

Part No MIC440 range - wiper

1 Wiper fitted as standard

Part No MIC440 range - heater

4 No heater (heater is not available on this model)

Part No MIC440 range - privacy

6 No privacy (privacy is not available on this model)

Part No MIC440 range - camera

18 18x camera module

36 36x camera module

Part No MIC440 range - camera format

P PAL format camera module

N NTSC format camera module

Step 5

Wiper

Option

Step 6

Heater

Step 7

Privacy

Card

Step 8

Camera Module

Step 9

Format

Popular configuration examples

Part Number Description

MIC440BUP14618P

MIC440 ATEX certified (explosion protected), black, upright, Bosch protocol, wiper (as standard), 18x day/
night camera, PAL

10 | MIC series product guide

MIC series power supply units
(PSUs), brackets and accessories

PSUs

MIC series PSUs are available in a range of voltage
inputs to provide a perfect fit for virtually any
application. An interface is housed within the PSUs so
an optional alarm card and washer pump drive can be
fitted if required (supplied as standard in IR version
PSUs).

MIC series standard PSU

Brackets & accessories

A complete range of mounting brackets is available
including wall, corner and pole mount. Deep and
shallow conduit adaptors give extra flexibility.
Available in standard colors, black, gray and white,
including stainless versions.

Cables

Power, video and telemetry are transmitted through
a single MIC series cable. All cables come complete
with the MIC series connector for easy connection
to the camera head.

MIC series camera –

up to 25 metres cable

Keyboards

MIC series keyboards come in two distinct designs.
The 501 is a robust keyboard that can fully control
a single camera. Due to its compact size it is suitable
for a wide range of applications including rapid
deployment and vehicle mounting. The 516 can
control up to 16 cameras and features a full range of
function keys.

Video

out

PSU

MIC-CMB-B corner
mount bracket

MIC-WMB-B with
MIC400 aluminum
attached

MIC-SCA-B Shallow conduit
adapter suitable for use with
MIC-WMB, MIC-CMB and
MIC-PMB

MIC-PMB pole mount bracket
with MIC-SCA-B shallow
conduit adapter attached

MIC-516KBD

MIC-DCA-B Deep
conduit adapter

MIC-501KBD

MIC-WKT and MIC-WKT IR washer kits
(tube not included)

MIC series product guide | 11

Part Number MIC400 & MIC440 series power supply units (PSUs)

MIC-240PSU 230V AC input power supply unit including interface for MIC series cameras

MIC-IR-240PSU 230V AC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions

MIC-115PSU 115V AC input power supply unit including interface for MIC series cameras

MIC-IR-115PSU 115V AC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions

MIC-24PSU 24V AC input power supply unit including interface for MIC series cameras

MIC-IR-24PSU 24V AC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions

MIC-12PSU 12V DC input power supply unit including interface for MIC series cameras

MIC-IR-12PSU 12V DC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions

MIC-ALM 8 Input alarm card for PSU (Not for IR PSU)

Part Number MIC412 series power supply units (PSUs)

MIC-240-THERMAL 230V AC input power supply unit including interface for MIC series cameras - for use with MIC412 range

MIC-115-THERMAL 115V AC input power supply unit including interface for MIC series cameras - for use with MIC412 range

Part Number MIC series Bosch Bi-Phase converters

MIC-BP3 Bosch Bi-Phase converter for IR versions of MIC series PSUs

MIC-BP4 Bosch Bi-Phase converter for non-IR versions of MIC series PSUs

Part Number MIC series cables

MIC-2M 2m composite cable with plug for power, data & video

MIC-10M 10m composite cable with plug for power, data & video

MIC-20M 20m composite cable with plug for power, data & video

MIC-25M 25m composite cable with plug for power, data & video

Part Number MIC series bracketry

MIC-WMB-B Wall mount bracket - black RAL9005

MIC-WMB-G Wall mount bracket - gray RAL7001

MIC-WMB-W Wall mount bracket - white RAL9003

MIC-WMB-S Wall mount bracket - grade 316 stainless steel (requires MIC-SPR or MIC-PMB for secure mounting due to weight)

MIC-CMB-B Corner mount bracket - black RAL9005

MIC-CMB-G Corner mount bracket - gray RAL7001

MIC-CMB-W Corner mount bracket - white RAL9003

MIC-CMB-S Corner mount bracket - grade 316 stainless steel

MIC-SCA-B Shallow conduit adapter for 4" PCD base - black RAL9005

MIC-SCA-G Shallow conduit adapter for 4" PCD base - gray RAL7001

MIC-SCA-W Shallow conduit adapter for 4" PCD base - white RAL9003

MIC-SCA-S Shallow conduit adapter for 4" PCD base - grade 316 stainless steel

MIC-DCA-B Deep conduit adapter for 4" PCD base - black RAL9005

MIC-DCA-G Deep conduit adapter for 4" PCD base - gray RAL7001

MIC-DCA-W Deep conduit adapter for 4" PCD base - white RAL9003

MIC-DCA-S Deep conduit adapter for 4" PCD base - grade 316 stainless steel

MIC-SPR Spreader plate suitable for brickwork surface mounting

MIC-PMB Pole mount bracket (includes 2 x 90mm banding ties)

MIC412-Sunshield Sunshield kit for MIC412

Part Number MIC series keyboards/Dongle

MIC-501KBD Keyboard controller with 3-axis joystick for 1 camera (FV protocol only)

MIC-516KBD Keyboard controller with 3-axis joystick for 1 to 16 cameras (FV protocol only)

MIC-516ALM 8 Input alarm card for MIC-516KBD

MIC-USB485CVTR USB to RS485 dongle for CAMSET

Part Number MIC series accessories

MIC-WKT Washer kit for non IR MIC400 models (incl. Washer pump drive card, washer nozzle and mounting bracket for 4" PCD base)

MIC-WKT-IR Washer kit for IR MIC400 and MIC412 models (incl. washer nozzle and mounting bracket for 4" PCD base)

MIC-WN Washer nozzle

MIC-WNB-PCD Washer nozzle mounting bracket for 4" PCD base

MIC-GAS Nebar gasket to fit between camera and bracket

MIC-RWB Replacement wiper blade (single)

MIC-RWA-B MIC400 Replacement wiper assembly black

MIC-RWA-C MIC400 Replacement wiper assembly silver

MIC-RWA-S MIC400 Replacement wiper assembly stainless steel

12 | MIC series product guide

MIC Installation examples

An example of a public space CCTV installation with MIC series cameras
using Bosch Bi-phase protocol

Control room

Bosch Divar DVR
(5 Bi-phase channels)

Bosch Plena PA
system

Bosch IntuiKey
keyboard controller

PSU with MIC-BP4 Bi-

Phase converter card

included

Bi-Phase

converter

MIC400ST

IR PSUMIC-BP3

MIC400IR

PA speaker cable

MIC400PA

Telemetry cable
(maximum of 8
cameras per Bi-Phase
controller channel)

PSU with MIC-BP4 Bi-

Phase converter card

included

PSU with MIC-BP4 Bi-

Phase converter card

included

PSU with MIC-BP4 Bi-

Phase converter card

included

Each PSU
powered locally

MIC400AL

MIC400AL

MIC series product guide | 13

A typical vehicle installation with optional transmission facility

MIC400AL

PSU
(typically 12V
DC)

MIC series
cable

Mounting plate or
extendable pole

Telemetry

Vehicle roof

Mobile DVR

Video encoder
(optional)

501 or 516 controller

Radio transceiver
(optional)

Additional battery
(optional)

Vehicle battery supply

Video monitor (Coax)

14 | MIC series product guide

MIC Installation examples

An example of a network using the MIC400 connected via VIPx1/ethernet

24V PSU 2A

MIC series
cable

MIC-PSU

Video out

Additional
VIPx1 units

HD3

HD5

RxB

RxA

Gnd

TxA

TxB

Composite cable

Cat 5e cable

Telemetry via
twised pair +

shield

VIPx1

TxD

RTS

GnD

CTS

RxD

Ethernet out

Ethernet hub or switch

Video in

Cat 5e
cable

Rest of network

PC accessing VIPx1
via web client

MIC series product guide | 15

MIC series – How to commission

MIC series cameras come complete with the powerful
CAMSET configuration software to enable complete
set-up of the camera head.

To access the camera you will need the following:

1. Software disk (shipped with every camera and also
available as a download)

2. PC or laptop computer

3. A USB to RS485, RS232 to RS485 or USB to RS232
coupled with an RS232 to RS485 converter
to connect the PC or laptop computer to the
MIC series PSU. We recommend MIC-USB485CVTR.

MIC series
camera

Communicating with the camera head for initial
set-up

Using CAMSET software users will need to:

1. Set the individual camera address (1-254)

2. Set the Baud rate to match the controller used

3. Optionally set up other options such as inverse
image and/or invert controls (for inverted mount
installations) plus advanced functionality.

Please note: once the camera address and Baud rate are
set popular functions such as presets set-up and preset
tour set-up can be carried out by using the controller.

MIC series cable

MC1 series PSU

Local power

supply

Video out

Telemetry from controller

Link from PC or laptop
to MIC series PSU via
an RS485 serial dongle

PC or laptop running
CAMSET software

16 | MIC series product guide

MIC Series product code matrix

Codes Notes

400 = Various models

Product range

Version

Color

Configuration

Protocol

Wiper

Heater

Privacy

Camera module

Camera format

412 = Thermal
440 = ATEX certified
(explosion protected)
AL = Standard aluminum
IR = Twin IR lamps
PA = Speakers
ST = Stainless steel
UL = Underwater aluminum
UT = Underwater stainless
AX = ATEX (explosion protected)
TI = Thermal (9Hz thermal)

B = Black

G = Gray

W = White

S = Stainless (natural finish)

U = Upright
(Can be software inverted)
C = Canted
W = Forward Vision
D = Pelco P/D
P = Bosch

1 = Wiper fitted

2 = No wiper

3 = Heater
4 = No heater
5 = Privacy fitted
6 = No privacy
18 = 18:1
36 = 36:1
P = PAL

N = NTSC

440 range is AX only

400 range versions are, AL, IR, PA, ST, UL and UT only

412 range versions use 9Hz thermal sensor

440 range is only available in standard black

Stainless is only for ST and UT versions

412 and 440 ranges cannot be canted

400 UL and UT versions cannot be fitted with wiper

412 and 440 ranges have wiper as standard

IR, PA variants and the 440 range cannot be fitted with heater

412 and 440 ranges cannot have privacy

Step 1

Camera Range And Head

Step 2

Color

Step 3

Configuration

Step 4

Protocol

Step 5

Wiper

Option

Step 6

Heater

Step 7

Privacy

Card

Step 8

Camera Module

Step 9

Format

Customer care and warranty statements

Standard Warranty

All MIC series cameras come complete with
a comprehensive 3-year warranty.

3-year warranty valid from date of delivery.
Warranty covers back-to-base repair at
a MIC series Bosch approved service center.

Post Warranty Support

MIC products which have no valid warranty
will be repaired where deemed possible by an
approved service center at a pre-agreed price.

Repairs will only be carried out once the written
agreement of the Purchaser is obtained. As installation,
site location and regular maintenance may impact product
life, an approved service center reserves the right to
determine remaining lifetime and may recommend
replacement instead of repair.

MIC series product guide | 17

Where sub components of the MIC series and its
associated peripherals remain available, such components
will be available in the MIC series aftercare program.
However, where such sub components become
unavailable, or at a prohibitive price to affect a meaningful
repair, an approved service center reserves the right to
utilise alternative components or decline to repair
products due to discontinuation of supply.

Technical Support Team

In the first instance please contact your local Bosch
technical support team who will be pleased to assist you.

Our products are subject to testing and quality control
procedures, however, sometimes a unit may need to be
returned to the factory for evaluation and re-testing if
the problem cannot be identified and resolved.

18 | MIC series product guide

Notes

Notes

MIC series product guide | 19

A Tradition of Quality and Innovation

For over 100 years, the Bosch name has
stood for quality and reliability. Bosch is
the global supplier of choice for innovative
technology, backed by the highest
standards for service and support.

Bosch Security Systems proudly
offers a wide range of security, safety,
communications and sound solutions
that are relied upon every day in
applications around the world, from
government facilities and public venues
to businesses, schools and homes.

Bosch Security Systems

To learn more about our
product offering, please visit
www.boschsecurity.com
or send an e-mail to
[e-mail]

© Bosch Security Systems, 2008
Printed in The Netherlands
Modifications reserved
VS-EH-en-16_F01U520201_03