LBB4173
Table of contents
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DCN Next Generation
Intercom
en Software User Manual
LBB 4173/00
About this manual
This user manual is divided into five chapters.
Chapters 1 and 2 provide background information
and chapters 3 and 4 provide detailed user
information and chapter 5 provides general
information as follows:
• Chapter 1 - Intercom - containing a brief
overview of the Digital Congress Network Next
Generation and an overview of the functionality
of the Intercom application.
• Chapter 2 - Getting started - containing details of
how to start the Intercom application from the
Startup screen and a description of the Help
facility.
• Chapter 3 - Preparing for a conference -
containing details about pre-conference activities
using Intercom, such as working with intercom
files, setting up and deleting special intercom
links and specifying intercom settings.
• Chapter 4 - Intercom activity during a
conference - containing details of handling
incoming intercom calls, generating intercom
calls, printing, and exiting Intercom.
Manual conventions
For clarity this user manual uses consistent styles,
symbols and typographical conventions. They are:
i Note
General notes are contained within rules and
indicated with this symbol in the left margin.
Notes are used to draw attention to special
actions or information.
i Caution
A caution is contained within rules and
indicated with this symbol at the left margin.
Cautions are used to draw attention to actions
or commands that could lead to a loss of
information or damage to equipment
i Tip
A tip is contained within a box and indicated
with this symbol at the left margin. Tips are use
to provide supplementary information that may
make an action quicker or easier to carry out.
• An action (to be carried out by the user) is shown
with a larger round bullet mark.
Typographical conventions
The following typographical conventions (text styles)
are used in this manual:
• Typed input - information to be typed in using
the keyboard is shown as:
Filename
• Single key - input via a single key (or keys) on
the keyboard is shown as:
<enter>, <shift>, etc.
• Multiple keys - input via a combination of keys
pressed together is shown as:
<ctrl>+<p>, <alt>+<f4>
• Screen text - information that appears on screen
is shown as:
‘Choose Startup Modules:’
Hyperlinks
This manual is also available as a digital document in
the Adobe Portable Document Format (PDF). All
references to pages, figures, tables, etc. in this digital
document contain hyperlinks to the referenced location.
DCN Next Generation Intercom en | 3
Table of contents
Intercom .........................................................................4
1
1.1 About Intercom........................................................ 4
1.1.1 What is Intercom?................................................... 4
2 Getting started ............................................................5
2.1 Starting Intercom..................................................... 5
2.1.1 The Startup screen ................................................. 5
Selecting an installation- (and a names) file..... 5
The Intercom icon................................................... 5
2.2 Using Help................................................................ 5
2.2.1 The Help menu......................................................... 5
2.2.2 Index ........................................................................... 6
2.2.3 Keyboard ................................................................... 6
2.2.4 Commands ............................................................... 6
2.2.5 Procedures ............................................................... 6
2.2.6 Glossary .................................................................... 6
2.2.7 Using Help ................................................................ 6
2.2.8 About.......................................................................... 6
3 Preparing for a conference................................... 8
3.1 The main window .................................................... 8
3.1.1 The menu bar ........................................................... 8
3.2 Working with intercom files.................................. 9
3.2.1 Intercom file options ............................................... 9
Creating a new intercom file................................ 9
Opening an existing intercom file ....................... 9
Saving an intercom file........................................10
Saving an intercom file under a new name ....10
Deleting an intercom file .....................................10
3.3 Setting up special intercom links ......................11
Determining where the special link begins.....11
Search.....................................................................12
Determining who the special link goes to.......12
Making the link ......................................................12
Deleting special intercom links..........................12
3.4 Specifying intercom settings..............................13
3.4.1 Ring Tone................................................................13
3.4.2 Logging intercom activity ....................................13
4 Intercom activity during a conference.......... 14
4.1 Handling incoming intercom calls .....................14
4.1.1 Routing incoming intercom calls .......................14
Selecting a delegate, chairman or interpreter
for connection .......................................................15
Search.....................................................................15
Connecting an incoming call .............................15
4.2 Generating intercom calls...................................16
Selecting a delegate, chairman or interpreter
for connection .......................................................16
Connecting the call..............................................16
4.3 Printing.....................................................................16
4.4 Exiting Intercom.....................................................17
4.4.1 Temporarily exiting Intercom...............................17
4.4.2 Permanently exiting Intercom .............................17
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DCN Next Generation Intercom en | 4
1 Intercom
1.1 About Intercom
1.1.1 What is Intercom?
The Intercom module is one of the software modules
designed for monitoring and controlling conferences
and discussions using the contribution equipment.
Intercom provides a means of setting up and
controlling intercom calls between delegates,
chairmen and interpreters during a conference. It
allows several types of calls to be made:
• From participant to operator, or vice versa
• Between participants, via the operator or directly
• From interpreter to operator, or vice versa
• From interpreter to chairman
• Between interpreters, via the operator or directly
• From participant to interpreter, or vice versa, via
the operator or directly
The Intercom software is used in combination with
the intercom handset. This unit can be attached to
chairman and delegate units, and allows private twoway communication in the manner of a normal
telephone conversation.
The software provides assistance in both the preconference creation of an intercom network, and the
routing and controlling of intercom calls once the
conference is under way. Preparation work includes
assigning special intercom links between participants,
interpreters or a combination of both.
Those to receive intercom facilities can be identified
either by the seat number assigned using System
Installation (LBB 4185) or the screen line assigned
using Delegate Database (LBB 4180). A search
facility is available to simplify this task. Once the
conference is taking place, the operator can establish
and re-route intercom calls via simple on-screen
windows. The Intercom module differs from other
software modules in that it is automatically activated
from an iconized state if an intercom call is made by
a participating delegate.
The number of audio channels available for intercom
purposes is set using the System Installation software.
The minimum available number of channels is zero,
and the maximum is 6. The first channel is used for
busy and ring-tones, the other channels are the actual
intercom channels so the maximum number of
simultaneous calls possible is 5. When no channels
are assigned for intercom purposes, the Intercom
software module cannot be used.
i Note
It is not possible to start Intercom if 30 or more
language channels have been selected in the
System Installation module.
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DCN Next Generation Intercom en | 5
2 Getting started
2.1 Starting Intercom
2.1.1 The Startup screen
The Intercom program is started from the Startup
screen (shown below).
Figure 1 The Startup screen
i Note
For starting the Startup program from an icon
at the Windows desktop, refer to the Startup
user manual.
i Note
If there are no intercom channels assigned in
the System Installation module, then it will not
be possible to open the Intercom module, and
the Intercom icon will be grayed out.
i Note
It is not possible to start Intercom if 30 or more
language channels have been selected in the
System Installation module.
The software uses two user-created files that contain
important information about the installed hardware
configuration and about delegates’ names. These files
are:
• Installation file - containing information about
channel assignment and the numbers that have
been assigned to all microphones connected to
the system. These seat numbers are assigned
using the System Installation software (LBB 4185).
• Names file - containing information about the
name, seat number and other conference and
personal details of participating delegates. Names
files are created using the Delegate Database
software (LBB 4180).
The software modules may be started up from the
Startup main window without specifying either an
installation or names file. However, some software
modules will not run without the appropriate
installation or names file.
Intercom makes use of the information contained
both in an installation file and a names file. The
screen line as specified in a names file is used by
Intercom to define delegates. The seat numbers
assigned using System Installation and contained in
an installation file are also used. The number of
communication channels to be used for intercom
purposes is also assigned using System Installation
and contained in an installation file.
Selecting an installation- (and a names) file
For details on selecting an installation- (and a names)
file, please refer to the Startup user manual (LBB
4190).
The Intercom icon
For details on the Intercom icon and how to start
Intercom from Startup, please refer to the Startup
user manual (LBB 4190).
2.2 Using Help
2.2.1 The Help menu
The ‘Help’ menu in the title bar contains commands
for an on-screen help facility. This help facility
contains information on all commands in the ‘File’
menu, on which keyboard keys are functional, a
description of how to use the software, information
on how to use the help facility itself, plus an index
and a glossary of terms. All information contained in
this user manual is also found in the ‘Help’ facility.
The ‘Help’ facility contains the following options:
• Index
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DCN Next Generation Intercom en | 6
• Keyboard
• Commands
• Procedures
• Glossary
• Using Help
• About Intercom.
2.2.2 Index
To access the index:
• Select the ‘Help’ menu and click on ‘Index’.
A full list of subjects covered by the help facility is
given in alphabetical order. For more information on
any subject contained in the index:
• Click on the required subject in the index.
An on-screen page with the requested information
will appear.
2.2.3 Keyboard
This gives information on which keys on your
keyboard can be used with the software. This
includes using keys to activate menu items, to move
around in dialogue boxes, for short cuts, and to select
options from the main window. To access the
‘Keyboard’ help facility:
• Select the ‘Help’ menu and click on ‘Keyboard’.
A list of different key types is given. For more
information on any key type contained in the list:
• Click on the required key type in the list.
An on-screen page with the requested information
will appear.
• Select the ‘Help’
menu and click on ‘Procedures’.
A list of topics is given. For more information on any
topic contained in the list:
• Click on the required topic in the list.
A list of options for the selected topic is given. For
more information on any option contained in the list:
• Click on the required option in the list.
An on-screen page with the requested information
will appear.
2.2.6 Glossary
To access the glossary:
• Select the ‘Help’ menu and click on ‘Glossary’.
A list of terms used in the help facility is given in
alphabetical order. For more information on any
term contained in the glossary:
• Click on the required subject in the index.
A window with the requested information will appear.
2.2.7 Using Help
This gives information on how to use the help facility.
To access the ‘Using Help’ facility:
• Select the ‘Help’ menu and click on ‘Using Help’.
A list of topics is given. For more information on any
topic contained in the list:
• Click on the required topic in the list.
A list of options for the selected topic is given. For
more information on any option contained in the list:
2.2.4 Commands
This gives information on all menu options, covering
the ‘File’, ‘Edit’, ‘View’, ‘Settings’ and ‘Help’ menus.
To access the ‘Commands’ help facility:
• Select the ‘Help’ menu and click on ‘Commands’.
A list of menu groups is given. For more information
on any menu group contained in the list:
• Click on the required menu group in the list.
A list of options in the selected menu group is given.
For more information on any option contained in the
list:
• Click on the required option in the list.
An on-screen page with the requested information
will appear.
2.2.5 Procedures
This gives information on how to use the software.
To access the ‘Procedures’ help facility:
• Click on the required option in the list.
An on-screen page with the requested information
will appear.
2.2.8 About
This provides software release information. To
display the ‘About Intercom...’ window:
• Select the ‘Help’ menu and click on ‘About
Intercom...’.
The following window appears:
Bosch Security Systems B.V. | 2005 January | 9922 141 70371
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