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Refrigerator
KSV..
[en] User manual
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Page 2
en
Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................4
Safe transport...................................5
Safe installation ................................5
Safe use ...........................................6
Damaged appliance .........................8
Preventing material damage ........10
Environmental protection and
saving energy................................10
Disposing of packaging .................10
Saving energy.................................10
Installation and connection..........11
Scope of delivery............................11
Installing and connecting the ap-
pliance ............................................11
Criteria for the installation loca-
tion..................................................12
Preparing the appliance for the
first time..........................................12
Connecting the appliance to the
electricity supply.............................12
Familiarising yourself with
your appliance...............................13
Appliance .......................................13
Controls ..........................................14
Features.........................................15
Shelf................................................15
Bottle shelf......................................15
Fruit and vegetable container ........15
Fruit and vegetable container
with humidity control ......................16
Butter and cheese compartment ...17
Door racks......................................17
Height-adjustable door racks .........17
Accessories....................................17
Basic operation .............................17
Switching on the appliance ............17
Operating tips.................................17
Switching off the appliance ............17
Setting the temperature..................17
Standby mode ................................18
Additional functions .....................18
Super cooling ................................18
Alarm..............................................18
Door alarm .....................................18
Refrigerator compartment ............18
Tips for storing food in the refri-
gerator compartment .....................19
Chill zones in the refrigerator
compartment ..................................19
"OK" sticker ....................................19
Defrosting......................................19
Defrosting in the refrigerator
compartment ..................................19
Cleaning and servicing.................20
Preparing the appliance for
cleaning ..........................................20
Cleaning the appliance ..................20
Cleaning the condensation
channel and drainage hole ............21
Removing the fittings......................21
Troubleshooting............................23
Malfunctions ...................................23
Information on display panel..........24
Temperature problem.....................24
Noise ..............................................24
Odours............................................25
Conducting an appliance self-
test..................................................26
Storage and disposal....................26
Switching off the appliance ............26
Disposing of old appliance ............26
2
Page 3
Customer Service..........................27
Product number (E-Nr.) and pro-
duction number (FD) ......................27
Technical data ...............................27
en
3
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en Safety
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information for this instruction manual here.
¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the user of the appliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ As specified in this instruction manual.
¡ For chilling food.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
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Safety en
Keep children under the age of 8 years away from the appliance
and power cable.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
Safe transport
Follow these safety instructions when transporting the appliance.
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
Safe installation
Follow these safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with heat
sources.
5
Page 6
en Safety
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the
refrigeration circuit may result in a flammable mixture of gas
and air.
▶
Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
WARNING‒Risk of fire!
¡ It is dangerous to use an extended power cord and non-ap-
proved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
¡ Portable multiple socket strips or portable power supply units
may overheat and cause a fire.
▶
Do not place portable multiple socket strips or power supply units on the back of the appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the
appliance.
WARNING‒Risk of suffocation!
¡ Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
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Safety en
¡ Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of explosion!
¡ Mechanical devices or other devices may damage the refri-
geration circuit; flammable refrigerant may escape and explode.
▶
To accelerate the defrosting process, do not use any other
mechanical devices or devices other than those recommended by the manufacturer.
¡ Products which contain flammable propellants and explosive
substances may explode, e.g. spray cans.
▶
Do not store products which contain flammable propellants
(e.g. spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g.
heaters or electric ice makers.
▶
Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
¡ Injury to the eyes caused by escaping flammable refrigerant
and hazardous gases.
▶
Do not damage the tubes of the refrigerant circuit or the insulation.
¡ The appliance may tip.
▶
Do not stand or support yourself on the base, runners or
doors.
WARNING‒Risk of burns!
Individual parts on the back of the appliance become hot during operation.
▶
Never touch these hot parts.
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en Safety
CAUTION‒Risk of harm to health!
¡ To prevent food from being contaminated, you must observe
the following instructions.
▶
If the door is open for an extended period of time, this may
lead to a considerable temperature increase in the compartments of the appliance.
▶
Regularly clean the surfaces that may come into contact
with food and accessible drain systems.
▶
Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food.
▶
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the
door open to prevent the formation of mould.
¡ If acidic food comes into contact with aluminium in the appli-
ance, aluminium foil ions may pass into the food.
▶
Do not consume soiled food.
Damaged appliance
Follow the safety instructions if your appliance is damaged.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never operate an appliance with a cracked or fractured surface.
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box.
▶
"Call Customer Service." →Page27
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
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Safety en
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶
Keep naked flames and ignition sources away from the appliance.
▶
Ventilate the room.
▶
"Switch off the appliance." →Page17
▶
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
▶
"Call after-sales service." →Page27
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Page 10
en Preventing material damage
Preventing material damage
Preventing material damage
Preventing material damage
Follow these instructions to prevent
material damage to your appliance,
accessories or other objects in your
kitchen.
ATTENTION!
¡ Using the base, runners or appli-
ance doors as a seat surface or
climbing surface may damage the
appliance.
▶
Do not stand or support yourself
on the base, runners or doors.
¡ Contamination with oil or fat may
cause plastic parts and door seals
to become porous.
▶
Keep plastic parts and door
seals free of oil and grease.
¡ Metal or metal-style parts in the ap-
pliance may contain aluminium.
Aluminium reacts when it comes
into contact with acidic foods.
▶
Do not store unpackaged food
in the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Environmental protection and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of
reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
Follow these instructions when installing your appliance.
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away
as possible from heating elements, cookers and other heat
sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 30cm clearance to
oil or solid-fuel cookers.
The appliance needs to cool less
frequently at low ambient temperatures.
¡ Do not cover or block ventilation
openings.
The air on the back wall of the ap-
pliance can escape more easily
and the appliance does not warm
up so intensely.
The appliance must cool less frequently.
Saving energy during use
Follow these instructions when using
your appliance.
Note:The arrangement of the fittings
does not affect the energy consumption of the appliance.
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Installation and connection en
¡ Do not cover or block ventilation
openings.
The air on the back wall of the ap-
pliance can escape more easily
and the appliance does not warm
up so intensely.
¡ Open the appliance door only
briefly.
¡ Transport purchased food in a
cool bag and place in the appliance quickly.
¡ Allow warm food and drinks to
cool down before placing them in
the appliance.
¡ Thaw frozen food in the refriger-
ator compartment to utilise the low
temperature of the food.
The air in the appliance does not
warm up so intensely.
The appliance must cool less frequently.
¡ Always leave some space
between the food and to the back
panel.
¡ Pack the food airtight.
The air can circulate and the air
humidity remains constant.
Installation and connection
Installation and connection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect your
appliance to the power supply.
Scope of delivery
After unpacking all parts, check for
any transport damage and for completeness of delivery.
If you have any complaints, contact
your dealer or our "after-sales service" →Page27.
The delivery consists of the following:
¡ Free-standing appliance
¡ Equipment and accessories
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service booklet
¡ Warranty enclosure
2
¡ Energy label
¡ Information on energy consump-
tion and noises
Installing and connecting the appliance
1
1
Depending on the appliance specifications
2
Not in all countries
Requirement:"The scope of delivery
of the appliance is checked."
→Page11
1. "Observe the criteria for the appli-
ance's installation location."
→Page12
2. Install the appliance according to
the enclosed installation instructions.
3. "Prepare the appliance for first
use." →Page12
11
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en Installation and connection
5
4. "Electrically connect the appli-
ance." →Page12
Criteria for the installation location
Follow these instructions when installing your appliance.
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mixture of gas and air.
▶
Only install the appliance in a
space with a volume of at least
1m3 per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /5, Page14
The weight of the appliance ex works
may be up to 70kg depending on
the model.
The subfloor must be of sufficient stability to bear the weight of the appliance.
Permitted room temperature
The permitted room temperature depends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
, Page14
Climate class Permitted room temperat-
ure
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of
5°C.
Preparing the appliance for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the adhesive strips and carton.
3. "Clean the appliance for the first
time." →Page20
Connecting the appliance to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appliance can be found on the rating
plate. →"Appliance", Fig. 1 /5,
Page14
2. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
12
Page 13
Familiarising yourself with your appliance en
1
2
3
4
5
6
7
8
9
10
1
2
3
4
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
1
"Butter and cheese compartment"
→Page17
Controls
"Height-adjustable door racks"
→Page17
Door storage compartment for large
bottles
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en Familiarising yourself with your appliance
5
6
7
8
9
10
1
2
3
4
5
6
7
Rating plate
Main switch
"Bottle shelf" →Page15
"Fruit and vegetable container with humidity control" →Page16
"Fruit and vegetable container"
→Page15
Screw foot
Note:Deviations between your appliance and the diagrams may differ
with regard to their features and size.
Controls
The controls are used to configure all
functions of your appliance and to
obtain information about the operating status.
14
2
Page 15
Features en
1
2
3
4
5
6
7
Displays the set temperature for the
refrigerator compartment in°C.
lights up when Super cooling is
switched on.
lights up when the alarm is
switched on.
The standby display lights up when
standby mode is active.
/ sets the temperature of the refri-
gerator compartment.
switches Super cooling on or
off.
switches the warning signal
off.
Features
Features
Features
Here you can see an overview of the
features of your appliance and their
use.
The features of your appliance depend on the model.
Shelf
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page21
Bottle shelf
Store bottles securely on the bottle
shelf.
To vary the bottle shelf as required,
you can remove the bottle shelf and
re-insert it elsewhere.
→"Removing the shelf", Page21
Fruit and vegetable container
Store fresh fruit and vegetables in the
fruit and vegetable container.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth.
To ensure that the quality and aroma
are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures
of approx. 8°C to 12°C.
Fruit that is sensitive
to cold
¡ Pineapples
¡ Bananas
¡ Mangoes
¡ Papayas
¡ Citrus fruits
15
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en Features
Vegetables that are
sensitive to cold
¡ Aubergines
¡ Gherkins
¡ Courgettes
¡ Peppers
¡ Tomatoes
¡ Potatoes
Fruit and vegetable container with humidity control
Store fresh fruit and vegetables in the
fruit and vegetable container.
You can adjust the humidity in the
fruit and vegetable container using
the humidity controller and a special
seal. This allows fresh fruit and vegetables to be stored for up to twice as
long as with conventional storage.
Remove the condensation with a dry
cloth and adjust the air humidity in
the vegetable container using the humidity controller.
To ensure that the quality and aroma
are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures
of approx. 8°C to 12°C.
Fruit that is sensitive
to cold
¡ Pineapples
¡ Bananas
¡ Mangoes
¡ Papayas
¡ Citrus fruits
Vegetables that are
sensitive to cold
¡ Aubergines
¡ Gherkins
¡ Courgettes
¡ Peppers
¡ Tomatoes
¡ Potatoes
The air humidity in the fruit and
vegetable container can be set
according to the type and amount of
food to be stored by pressing the
humidity control:
¡ Low humidity required when
primarily storing fruit or if the appliance is very full.
¡ High humidity required when
primarily storing vegetables as well
as when the appliance is filled with
mixed items or is not very full.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
16
Page 17
Basic operation en
6
6
Butter and cheese compartment
Store butter and hard cheese in the
butter and cheese compartment.
Door racks
To adjust the door racks as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door racks", Page21
Height-adjustable door racks
To move the height-adjustable door
racks down, press the two side buttons at the same time.
Basic operation
Basic operation
Basic operation
You can find out everything you need
to know about operating your appliance here.
Switching on the appliance
1. Switch on the appliance at the
main switch. →"Appliance", Fig.
1 /
, Page14
a The appliance begins to cool.
2. "Set the required temperature."
→Page17
Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appliance until the temperature has
been reached.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
The height-adjustable door rack can
be moved up without pressing the
buttons.
Accessories
Only use original accessories. These
have been made especially for your
appliance. Here you can find an overview of your appliance's accessories
and how to use them.
The accessories for your appliance
depend on the model.
Egg tray
Store eggs safely on the egg tray.
Switching off the appliance
▶
Switch off the appliance at the
main switch. →"Appliance", Fig.
1 /
, Page14
a The appliance stops cooling.
Setting the temperature
After you have switched on the appliance, you can set the temperature.
Setting the refrigerator compartment temperature
▶
Press / repeatedly until the
temperature display shows the required temperature.
17
Page 18
en Additional functions
The recommended temperature in
the refrigerator compartment is
4°C.
→""OK" sticker", Page19
Standby mode
If the appliance is not being used,
the display automatically switches to
standby mode.
In standby mode, the display brightness is reduced and the standby display lights up.
Standby mode is deactivated as
soon as you operate the display or
open the door.
Note:When Super cooling is activated, lights up.
Switching on the lighting for the temperature display
▶
Press and hold for
5seconds until an audible signal
sounds.
Switching off the lighting for the temperature display
▶
Press and hold for
5seconds until an audible signal
sounds.
Additional functions
Additional functions
Additional functions
Find out which additional functions
which can be used for your appliance.
Super cooling
Super cooling cools the refrigerator
compartment to make it as cold as
possible. This cools food and drinks
quickly through.
Switch on Super cooling before placing large quantities of food in the
freezer compartment.
Note:When Super cooling is
switched on, increased noise may
occur.
Switching on Super cooling
▶
Press .
a lights up.
Note:After approx. 15hours, the appliance switches to normal operation.
Switching off Super cooling
▶
Press .
a The previously set temperature is
displayed.
Alarm
Alarm
Alarm
Your appliance is equipped with
alarm functions.
Door alarm
If the appliance door is open for a
longer period, the door alarm
switches on.
Switching off the warning tone (door alarm)
▶
Close the appliance door or press
.
a The warning tone is switched off.
Refrigerator compartment
Refrigerator compartment
Refrigerator compartment
You can keep meat, sausage, fish,
dairy products, eggs, prepared meals
and pastries in the refrigerator compartment.
You can set the temperature in the
refrigerator compartment from 2°C
to 8°C.
The recommended temperature in
the refrigerator compartment is 4°C.
→""OK" sticker", Page19
18
Page 19
Defrosting en
The refrigerator compartment can
also be used to store highly perishable foods in the short to medium
term. The lower the selected temperature, the longer the food remains
fresh.
Tips for storing food in the refrigerator compartment
Follow the tips if you store food in
your refrigerator compartment.
¡ To ensure that the freshness and
quality of the food is retained for
longer, only store fresh and unspoiled food.
¡ In the case of ready-made
products and bottled goods, do
not exceed the best-before date or
use-by date specified by the manufacturer.
¡ To retain aroma, colour and fresh-
ness or to prevent taste transfer
and discolouration of the plastic
parts, store food well wrapped or
covered.
¡ Leave warm food and beverages
to cool down before placing them
in the refrigerator compartment.
Chill zones in the refrigerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is between the arrow stamped on the side and the
shelf underneath.
Tip:Store perishable food (e.g. fish,
sausage, meat) in the coldest zone.
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
"OK" sticker
The "OK" sticker lets you check
whether the refrigerator compartment
reaches the safe temperature ranges
of +4°C or colder recommended for
food.
The "OK" sticker is not included with
all models.
If the sticker does not indicate "OK",
gradually reduce the temperature.
→"Setting the refrigerator compart-
ment temperature", Page17
Once the appliance is switched on, it
may take up to 12hours until the set
temperature is reached.
Correct setting
Defrosting
Defrosting
Defrosting
Observe the information when you
want to defrost your appliance.
Defrosting in the refrigerator compartment
When the appliance is operating,
condensation droplets or frost form
on the rear panel of the refrigerator
compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically.
Condensation runs through the condensation channel into the drainage
hole to the evaporation pan and does
not have to be wiped away.
19
Page 20
en Cleaning and servicing
To ensure that the condensation can
drain and odours do not form, observe the following information:
→"Cleaning the condensation chan-
nel and drainage hole", Page21.
Cleaning and servicing
Cleaning and servicing
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.
Preparing the appliance for cleaning
Find out how to prepare your appliance for cleaning.
1. "Switch off the appliance."
→Page17
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4. "Remove all fittings from the appli-
ance." →Page21
Cleaning the appliance
Clean the appliance as specified to
ensure that it is not damaged by incorrect cleaning or unsuitable cleaning products.
WARNING
Risk of electric shock!
¡ An ingress of moisture can cause
an electric shock.
▶
Do not use steam- or high-pressure cleaners to clean the appliance.
¡ Liquid in the lighting can be dan-
gerous.
▶
The rinsing water must not run
into the light.
ATTENTION!
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Do not use harsh or abrasive
detergents.
▶
Do not use cleaning products
with a high alcohol content.
¡ If you clean fittings and accessor-
ies in the dishwasher, this may
cause them to become deformed
or discolour.
▶
Never clean fittings and accessory in the dishwasher.
1. "Prepare the appliance for clean-
ing." →Page20
2. Clean the appliance, the fittings
and the door seals with a dish
cloth, lukewarm water and a little
pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
6. "Switch on the appliance."
→Page17
20
Page 21
7. Putting the food into the appliance.
Cleaning the condensation channel and drainage hole
Regularly clean the condensation
channel and drainage hole to ensure
that the condensation can drain.
▶
Carefully clean the condensation
channel and the drainage hole,
e.g. using a moistened cotton bud.
Removing the fittings
Cleaning and servicing en
Removing the height-adjustable door racks
▶
Move the height-adjustable door
rack upwards until the door rack is
released from the holder.
If you want to clean the fittings thoroughly, remove these from your appliance.
Removing the shelf
▶
Pull out and remove the shelf.
Removing door racks
▶
Lift the door rack upwards and remove it.
Removing the fruit and vegetable container
1. Pull out the upper fruit and veget-
able container as far as it will go.
2. Lift the upper fruit and vegetable
container at the front and remove it .
21
Page 22
en Cleaning and servicing
3. Pull out the lower fruit and veget-
able container as far as it will go.
4. Press the latch on the pull-out rail
of the lower fruit and vegetable
container downwards and remove the fruit and vegetable container .
Removing the shelf above the fruit and vegetable container
1. Pull out the fruit and vegetable
container.
2. Remove the shelf and rotate .
3. Press the fastenings for the lower
glass plate outwards.
4. Lift the glass plate at the front
and pull it out at the rear .
22
Page 23
Troubleshooting en
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault Cause troubleshooting
The appliance is not working.
No displays light up.
The appliance is not cooling,
the displays and lighting
light up.
The LED lighting does not
work.
Do not remove the lamp
cover.
The refrigeration unit is
switching on more frequently and for longer.
The temperature display
does not light up.
The mains plug has not been
inserted properly.
Fuse has been tripped.
The power has failed. 1. Check whether the power is on.
Showroom mode is switched
on.
Different causes are possible.
The appliance door was
opened frequently.
The ventilation openings are
covered up.
The temperature display
light is switched off.
▶
Check whether the mains plug for
the power cord is fully inserted into
the socket.
▶
Check the fuses.
2. Place ice packs (if available) on the
top shelf.
1. Press and hold for
10seconds until an audible signal
sounds.
2. After a short time, check whether
your appliance is cooling.
▶
Call the after-sales service.
→"Customer Service", Page27
▶
Do not open appliance door unnecessarily.
▶
Remove any obstructions from in
front of the ventilation openings.
▶
Press and hold for
fiveseconds until an audible signal
sounds.
23
Page 24
en Troubleshooting
Fault Cause troubleshooting
The base of the refrigerator
compartment is wet.
The condensation channel
or drainage hole are
▶
"Clean the condensation channel
and the drainage hole." →Page21
blocked.
Information on display panel
Fault Cause troubleshooting
or appears in the tem-
perature display.
A warning signal sounds and
lights up.
The electronics have detected a fault.
Different causes are possible.
The appliance door is open.
▶
Call the after-sales service.
→"Customer Service", Page27
▶
Press .
a The alarm is switched off.
▶
Close the appliance door.
Temperature problem
Fault Cause troubleshooting
The temperature differs
greatly from the setting.
Different causes are possible.
1. "Switch off the appliance."
→Page17
2. "Switch the appliance back on after
fiveminutes." →Page17
‒ If the temperature is too
warm, check the temperature
again after a couple of hours.
‒ If the temperature is too cold,
check the temperature again
on the following day.
Noise
Fault Cause troubleshooting
Appliance has a humming
sound.
The appliance bubbles,
buzzes or gargles.
The appliance clicks. Not a fault. Motor, switches
The appliance makes
noises.
24
Not a fault. A motor is running, e.g. refrigerating unit,
fan.
Not a fault. Refrigerant flows
through the pipes.
or solenoid valves are
switching on or off.
The appliance is not level.
Fittings wobble or stick.
No action required.
No action required.
No action required.
▶
Align the appliance using a spirit
level and the screw feet.
▶
Check the removable fittings and, if
required, replace these.
Page 25
Fault Cause troubleshooting
The appliance makes
noises.
Bottles or containers are
touching.
▶
Move the bottles or containers
away from each other.
Odours
Fault Cause troubleshooting
The appliance has an unpleasant smell.
Different causes are possible.
1. "Prepare the appliance for clean-
ing." →Page20
2. "Clean the appliance." →Page20
3. Clean all food packaging.
4. To prevent odours from forming,
store strong smelling food in airtight containers.
5. After 24hours, check whether
odours are still forming.
Troubleshooting en
25
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en Storage and disposal
Conducting an appliance selftest
1. "Switch off the appliance."
→Page17
2. "Switch the appliance back on
after approx. fiveminutes."
→Page17
3. Within the first 10seconds after
switching on, press and hold
for 3 to 5seconds until a second
audible signal sounds.
a The appliance self-test starts.
a If, at the end of the appliance self-
test, two audible signals sound
and the temperature display indicates the set temperature, your appliance is OK. The appliance then
switches to normal operation.
a If, at the end of the appliance self-
test, five audible signals sound
and flashes for 10seconds,
inform the after-sales service.
Storage and disposal
Storage and disposal
Storage and disposal
You can find out here how to prepare
your appliance for storage. You will
also find out how to dispose of old
appliances.
Switching off the appliance
1. "Switch off the appliance."
→Page17
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3.
"Defrost the appliance." →Page19
4.
"Clean the appliance." →Page20
5. To ensure the ventilation inside the
appliance, leave the appliance
open.
Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Leave shelves and containers inside the appliance to prevent children from climbing in.
▶
Keep children away from the redundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶
Do not damage the tubes of the refrigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and recycling of used appliances as
applicable throughout the EU.
26
Page 27
Customer Service en
Customer Service
Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance yourself or if your appliance needs to be
repaired, contact Customer Service.
You can solve many problems yourself by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our after-sales service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Service technician.
With any warranty claims, we will
make sure that your appliance is repaired by trained after-sales technicians using genuine spare parts, including after the manufacturer's warranty has expired.
For safety reasons repairs to the appliance should only be carried out by
trained specialist staff. The warranty
claim becomes void if repairs or interventions have been carried out by
persons not authorised by us for that
purpose or if our appliances have
been fitted with spare, supplementary
or accessory parts that were not
genuine parts and then resulted in a
defect.
Function-relevant genuine spare parts
according to the corresponding Ecodesign Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum duration of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of warranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself under local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (ENr.) and the production number (FD)
of your appliance.
The contact details for Customer Service can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD)
on the appliance's rating plate.
→"Appliance", Fig. 1 /5, Page14
Make a note of your appliance's details and the Customer Service telephone number to find them again
quickly.
Technical data
Technical data
Technical data
Refrigerant, cubic capacity and further technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /5, Page14
More information about your model
can be found online at https://energylabel.bsh-group.com1. This web
address is linked to the official EU
EPREL product database. At the time
1
Only applies to countries in the European Economic Area
27
Page 28
en Technical data
of printing its web address had not
yet been published. Please then follow the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
28
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Page 30
Page 31
Page 32
Thank you for buying a
Bosch Home Appliance!
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• Easy access to Bosch Home Appliances Service
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Looking for help?
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Expert advice for your Bosch home appliances, help with problems
or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you:
www.bosch-home.com/service
Contact data of all countries are listed in the attached service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
*9001538413*
9001538413 (000505)
en
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